CONNECTIONS June 2019
An award-winning newsletter for Orange Regional Medical Center employees, physicians and volunteers
From The President & CEO Orange Regional is continually transforming into a remarkable teaching hospital through our Graduate Medical Education Program. We are proud to offer accredited residency programs in Emergency Medicine, Family Medicine, General Surgery, Internal Medicine, Psychiatry and Transitional Year Internship. On June 21, 2019, we graduated 32 Residents. We had the first graduating class for Emergency Medicine, Internal Medicine and Psychiatry, as well as graduates from Family Medicine and Transitional Year. Congratulations to all the graduates. Special congratulations are extended to Dr. Alicia Olowu, Dr. Joshua Layher and Dr. Eric Jarmon, who will be joining our Medical Group in July. Our transformation continues with the formal announcement of our Level II Trauma designation from the American College of Surgeons. We have been working toward becoming a Level II Trauma Center for the past seven years and it has been a challenging journey. My sincere thanks to Dr. Mohammad Siddiqui, Trauma Program and Acute Care Surgery Medical Director; Greg Geisler, Trauma Administrator and all our physicians and staff for their hard work to make this program a great success! Trauma is a complicated, life-saving program requiring highly specialized physicians and staff who provide specialized medical services and resources to patients suffering from traumatic injuries. In 2018, we treated over 2,500 patients in our Trauma Program. The most common causes of injury that bring patients to trauma centers are falls, motor vehicle crashes and gunshot wounds. These events cause life-threatening injuries in multiple areas of the body and treatment at trauma centers has been scientifically proven to reduce the likelihood of death or permanent disability to injured patients. Our Level II Trauma designation means patients, and their families, who require highly specialized care due to tragic events, have a likelier chance of being cared for at our hospital instead of being transferred to other facilities farther away. The American Heart Association/American Stroke Association has once again recognized Orange Regional for our outstanding stroke care. This year’s designation, Stroke Gold Plus & Target: Stroke Honor Roll Elite PLUS Award, is more notable than our previous years’ honors. Our ability to meet specific quality measures and our commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence has earned us a more prestigious recognition. The care of stroke patients is one of the most important services we provide to our community. I'm very impressed with the high level of excellence we have achieved and congratulate you all on a job well done! I wish everyone a safe and healthy summer. Sincerely,
Scott Batulis, President & CEO
Our latest recipient of the BEE (Be Exceptional Everyday) Award was Jennifer Krause. Jennifer is a Surgical Services Assistant who goes above and beyond for patients and their families on a daily basis. The Orange Regional Rewards and Recognition Committee started the BEE program as a way to honor our employees, who are exceptional every day and go above and beyond their expected role in providing service. Each month, the Committee reviews nominations received and presents one BEE award to an exceptional staff member. The nominations of all recipients throughout the year are then reviewed by the Committee and one recipient is named as BEE of the Year. To make a nomination, email BEEAward@ghvhs.org.
CONNECTIONS
Medical Group Launches Measles Prevention Program MEASL
ES 101
Need a Booster? Am I at Risk?
well & worried
Overwhelmed and unsure of measles news and warnings? Trying to make sense of measles can leave you unsure about how to protect yourself and your family. Catskill Regional Medical Group and Orange Regional Medical Group understand your concern, and created a Measles Prevention Program for people just like you. Our team is here to give you the straight facts about measles. We will explore your medical history – including vaccination records – to see if a previous MMR vaccination is still effective. If needed, we will administer vaccinations or boosters. Please note, a co-pay or fee may apply. So, for adults who are “well, but worried” our Measles Prevention Program provides you with the knowledge needed to protect yourself and your loved ones.
This program is for adults 18+. If you think you are experiencing symptoms of measles - please contact your primary care doctor or go to the emergency room.
We want to inform you of the Medical Group’s Measles Prevention Program that will kick off in two locations: ORMG – Outpatient Building in Middletown on June 28 and CRMG – Urgent Care in Monticello on July 11. Please share this important information with your patients and loved ones. Highlights:
• The program is for Adults 18+ who are “well and worried” (no active symptoms). Those who have active symptoms are to contact their primary care physician (PCP) or go to the Emergency Department.
• “Well and worried” who are established with CRMG/ORMG Primary Care should make arrangements with their doctor to discuss their concerns.
• All employees of Greater Hudson Valley Health System – Hospitals and Medical Group – who are “well and worried”, please contact employee health at 333-2060 to review your concerns.
• Those who are immunocompromised and pregnant are not appropriate for this program. Please email Dr. Keller at mkeller@ghvhs.org if you need to refer a patient with special circumstances.
• Minors under 18+ will be referred to a PCP/pediatrician.
Call 845-333-7575 for a consultation 2
Leading the Way Maureen Roche has joined Orange Regional Medical Center as Manager of Volunteer Services. Maureen has held operational and leadership positions within various non-profit organizations. She most recently worked for Cornell Cooperative Extension’s Administrative Office, in Dutchess County, as a part of its 4-H Youth Development Program, Campus Kitchens Project and the Close Up Foundation. Maureen has extensive experience working with volunteers, including youth and adult program development, oversight of volunteer program operations and cultivating community partnerships. Maureen has Bachelor degrees in Political Science and Psychology from the University of Rochester and a Master’s degree in Legislative Affairs from George Washington University. Maureen can be reached at 333-0213 or mroche@ghvhs.org. Lisa Rivera, RN, BSN has been promoted to Program Manager of the Bone and Joint Center. In her new role, Lisa is responsible for the clinical management of the Total Joint Replacement, Orthopedics and Spine Surgery programs. Her responsibilities include the development, management and updates of the programs’ clinical pathways through all phases of care, patient and caregiver education, department compliance with evidence-based clinical standards and continuous performance improvement programs. Lisa also played a key role in preparing for ORMC’s successful on-site DNV Certification survey for the Total Joint Replacement program in 2018. She has been an essential member of the Enhanced Recovery After Surgery team, as well. Lisa can be reached at 333-4150 or lrivera@ghvhs.org. Moira Mencher has joined the Greater Hudson Valley Health System as Physician Liaison. As Physician Liaison, Moira’s responsibilities include building and maintaining relationships between the Hospitals, Medical Group and physicians within the community. Moira works with all physicians and hospital support services to ensure effective communication with the community of referring physicians and their staff. Moira previously worked at Bon Secours Charity Health System as a Healthcare Analyst. Moira has a Bachelor’s degree in Speech Communication from Iona College and a Master’s degree in Human Resources and Healthcare Management from Iona College. She can be reached at 333-2632 or mmencher@ghvhs.org.
3
JUNE 2019
Welcome New Employees Jasmine Argueta Elizabeth Aschoff Victoria Avidano Pamela Beaudette Lisbeth Beco Hannah Binney George Cameron Alyssa Colon Odalis Cutino Teresa Davis Naryah Duran Kerryann Easy-Bowlin Cynthia Espiritusanto Anna Falzolgher Jeffrey Farris Steven Fitch Melissa Fitzsimmons Brittney Grant Kristen Heuberger Deborah Jainarain Thomas Jones Sopie Kanga Karen LaFortune Milagros Lugo Lauren Lutz Scott Mackay Adalgisa McGill Moira Mencher Migdalia Mighty Carly Mitchell Arleda Moore Angel Murphy Verrandie Nelson Mandy Osae-Attah Jennifer Osowick Mercy Lou Panzarella Whitney Pearce Malgorzata Potocka Susan Prondak Jeffrey Quintana Carolyn Sales Ebony Samuel Sean Shea Sandra Sinchi Oanh Van Thong Van Annette Vodola Shari Wagner Arielle Williams Suk Ping Yan-Cici
CONNECTIONS
Greater Hudson Valley Health System Medical Group Update Welcome New Providers
Samuel Abourbih, MD Urology, ORMG
Irvelyne Camille, MD OB/GYN, ORMG
Mayur Paralkar, MD Hospitalist, ORMG
Shravan Kooragayalu, MD Critical Care/Pulmonary, CRMG
David Morgan, FNP Primary Care, CRMG
What does a Culture of Safety Have to do With Being a High Reliability Organization? High reliability organizations maintain a commitment to safety at all levels, from frontline providers to managers and executives. This commitment establishes a "culture of safety" that encompasses the following:
• Acknowledgment of the high-risk nature of an organization's activities and the determination to achieve consistently safe operations.
• A blame-free environment where individuals are able to report errors or near misses without fear of reprimand or punishment.
• Encouragement of collaboration across ranks and disciplines to seek solutions to patient safety problems. • Organizational commitment of resources to address safety concerns. Improving the culture of safety within healthcare is an essential component of preventing or reducing errors and improving overall healthcare quality. Our Culture of Safety survey provides units and the organization with critical information about attitudes and perspectives on safety culture. These results can help teams understand ways in which they can improve patient safety throughout the organization. The survey is intended to:
• Raise staff awareness about patient safety. • Diagnose and assess the current status of patient safety culture. • Identify strengths and areas for patient safety culture improvement. • Examine how trends in patient safety culture change over time. • Evaluate the cultural impact of patient safety initiatives and interventions. • Conduct internal and external comparisons. For more information on Culture of Safety or the survey, contact Quality Data Specialist, Katie Haun at 333-1294 or khaun@ghvhs.org. 4
JUNE 2019
Good Catch Award Employees Karen Deroziere, Shufei Hall, Erika Horne, Patra Stofkova, Suzanne Scott, Danielle Baker, Leslie McClintok and Karen Huslinger received Good Catch Awards for their proactive patient care measures. Scott Batulis, President and CEO, as well as all Executive Team members, like to recognize those who take an active role in ensuring the quality of care at Orange Regional. A good catch occurs when corrective action and/or timely intervention prevents an incident or medical error from happening. Nominations are judged by the Patient Safety Sub-committee. For more information about the Good Catch Award, contact QA Data Coordinator, Katie Haun at 333-1294 or khaun@ghvhs.org.
Shufei Hall
Karen Deroziere
Patra Stofkova
Danielle Baker
Erika Horne
Suzanne Scott
Karen Huslinger
Leslie McClintok
5
CONNECTIONS
Committed to our Community Orange Regional employees continuously serve, volunteer and give back to the community on behalf of the organization. They participate in charity walks, support those in need and contribute funds in support of good causes. Our Hospital family is very generous and we thank them for their contributions.
Relay for Life of Pine Bush
Walk to Cure Arthritis Orange Regional was a sponsor at this year’s Walk to Cure Arthritis on June 8. Thank you to the Bone & Joint team and all who participated in this important event. We had great representation at the walk including Dr. Bella Fradlis, ORMG Rheumatologist, who was chosen as this year’s Medical Honoree.
Oncology staff and leadership participated in the American Cancer Society’s Relay for Life of Pine Bush on June 8. The event raises funds and awareness for the American Cancer Society and honors cancer survivors and their caregivers.
Bariatric Patient Appreciation The annual Bariatric Patient Appreciation event was held on June 4. The event featured testimonials from recent bariatric patients sharing why they decided to undergo bariatric surgery. Patients also shared details about their personal weight loss journeys and said “thanks” to the physicians who helped them transform. The event featured a health fair component and a presentation on weight loss by Dr. Seth Judd, Medical Director of Bariatric Surgery. We are extremely proud of the accomplishments of our patients and the success of our Bariatric Surgery Program. For more information on our Bariatric Surgery Program, contact Bariatric Surgery Program Director, Janet Kovler at jkovler@ghvhs.org.
Celebration of Life: National Cancer Survivors Day On June 2, Orange Regional held its National Cancer Survivors Day picnic. Thank you to all who contributed to this celebration including all of our dedicated Oncology employees, the Hudson Blue band, Outback Steakhouse and the American Cancer Society.
6
JUNE 2019
Security Reminder: How to Report Suspicious Activity End of Flu Season
Public safety is everyone's responsibility. If you see suspicious activity, report it to Security ASAP. Describe specifically what you observed, including:
• Who or what you saw • When you saw it • Where it occurred • Why it's suspicious
Hospital doors are open and the public is welcome, so it should be a best practice for all individuals working or visiting the facility to keep an eye out for suspicious behavior. This can include abandoned vehicles, unauthorized individuals in restricted areas, strange packages left on site or even unusual odors. Also, be sure to highlight important contact phone numbers, including security and hospital management, someplace visible within your department.
Mental Health First Aid Training Orange Regional Medical Center hosted a mental health first aid training class on May 20. Members of our Community Health Department, Behavioral Health Services Department and Orange County Department of Mental Health’s, Tammy Rhein, Director of Chemical Dependency Program and Adult Mental Health, Behavioral Health Services Department facilitated the training.
7
The Commissioner of the New York State Department of Health has officially declared that influenza is no longer prevalent across New York State. This ends the flu season and those employees who were required to wear masks to protect themselves, their patients and their colleagues no longer have to do so. Thank you to everyone who worked diligently through this tough influenza season.
CONNECTIONS
Join Us Global Latch On Breastfeeding Event
Blood Drive
Friday, August 3, 2019 9:00 a.m. to 11:00 a.m.
First Wednesday of the month 10:00 a.m. to 3:00 p.m.
Event begins with a group walk on the fitness trail. In the event of inclement weather, the walk will be cancelled and the 10:30 a.m. Latch On event will take place indoors in the Outpatient Building, 2nd Floor, Conference Rooms A, B & C.
Donor bus will be located outside of the ORMC Main Lobby Entrance.
For more information, contact Svitlana Koroleva, Nursing Director 6 North, at 845-333-6265 or skoroleva@ghvhs.org.
Dodge Ball Fundraiser Thank you to Nursing Director, Kim Jablonski (4North), who organized a team of ORMC employees to participate in a special Dodgeball Fundraiser event, which benefitted the Dunkelman Diabetes Center. The team included Kim, Susanne Neenan, Guy Fatjo, Nicole Hildebrandt, Rebecca Orman, Ashley Bentkowski, Tomislav Jagnjic, Mike Gledhill, Kevin Clay and Ashley Murphy.
Auxiliary Vendor Sales Program Sales take place on the ground floor of the Main Campus in the Conference Center Lobby. July 10
Eleanor Jewelers
July 19
Mostly Silver 2
July 11
Nuts Plus
July 22
Leslie's Jewelry Connection
July 15
John's Jewelry
July 24
Clog Shop
July 16
Scrubs Nyack
July 25
Nuts Plus
July 17
Scrubs Nyack
July 30
Magnolia and Vine
July 18
Teddi Inc (RLS Jewelry Co)
Connections Newsletter For more information about Connections or to make a submission for consideration, contact Senior Marketing and PR Specialist, Lauren Kropf-Zuckerman at 333-2363 or lzuckerman@ghvhs.org.
8