CONNECTIONS September 2018
An award-winning newsletter for Orange Regional Medical Center employees, physicians and volunteers
From The President & CEO It is with great pleasure and pride that I share with you that the Greater Hudson Valley Health System is the recipient of the 2018 GOLD level Baldridge PIPEX Award. The Gold Award is classified as the Achievement of Excellence, an advanced level of recognition for organizations that have demonstrated, through commitment and practice, significant progress toward excellence. Our honor also recognizes our leadership, strategy development, workforce, customer and stakeholder engagement, knowledge management and information technology and operational effectiveness. Key strengths were also noted in results related to patient safety and finance. I’m also pleased to share that our Safety and Ethics processes were viewed as being noteworthy, role model practices. Also noteworthy is U.S. News & World Report’s recognition of Orange Regional as the Best Regional Hospital for the second year in a row. U.S. News & World Report is best known today for its influential Best Hospitals and Best Colleges rankings. We also received awards for Gastroenterology & GI Surgery, Pulmonology, Urology, Congestive Heart Failure and Hip Replacement. In May 2016, Orange Regional became designated as a Magnet institution. The Magnet Nursing Recognition Program is a hallmark of excellence and not easily achieved. Nationally, only 8% of hospitals have Magnet recognition. Increasingly, consumers are becoming familiar with and rely on Magnet designation as the ultimate credential for high quality nursing. I am proud to say that Orange Regional is the only hospital in the Greater Hudson Valley region to be Magnet recognized. In May 2018, Orange Regional reached its halfway mark since achieving designation and has now begun the two year journey for Magnet re-designation. This process is tedious but our passion to prove how well we care for our patients demonstrates our commitment and an unwavering dedication to enhancing our patients’ experiences. I want to thank you for your commitment and dedication to our patients, their families, our community and to each other. Achieving recognitions and designations such as these takes tremendous team work. You are all to be complimented for your contribution to excellence.
Sincerely,
Scott Batulis, President & CEO
Ranked Best Regional Hospital 2 Years In A Row By U.S. News & World Report Orange Regional Medical Center has, once again, been nationally rated a high performing hospital by U.S. News & World Report. For the second year in a row, we have earned the rating of Best Regional Hospital (2018-2019), scoring high in patient safety. Our high performing categories included Pulmonology, Heart Failure, Urology, GI and Gastroenterology, and Hip Replacement. To help patients decide where to receive care, U.S. News & World Report generates hospital rankings by evaluating data on nearly 5,000 hospitals in 16 adult specialties, 9 adult procedures and conditions and 10 pediatric specialties. To be nationally ranked in a specialty, a hospital must excel in caring for the sickest, most medically complex patients. Congratulations to everyone who works tirelessly to provide high quality care to our patients!
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Greater Hudson Valley Health System Medical Group Update Eight Medical Group Physicians Selected as “Top Doctors” by Castle Connelly
Castle Connolly Top Docs: Joseph Chavez Carey, MD – Primary Care, Raghuram Gorti, MD – Vascular Surgery, Michael Hoffman, MD – Urology, Arvind Kamthan, MD – Oncology, Cleveland Lewis, MD – Thoracic Surgery, Eric Martin, MD – Orthopedics, Michelle Moyer, MD – Orthopedics and Lauren Roman, MD – Primary Care.
Eight of our great doctors at Orange Regional Medical Group and Catskill Regional Medical Group have been named Castle Connolly 2018 Top Doctors. They are invaluable members of our team of experts, each of whom is dedicated to the health and well-being of our patients. Congratulations and thank you for all that you do.
Dumisa Adams, MD Joins CRMG to Lead Gynecology Department Dumisa Adams, MD, has joined Catskill Regional Medical Group (CRMG) to lead its Gynecology Department. She will see patients at the Monticello office and will perform inpatient gynecological procedures at Catskill Regional Medical Center. In addition to its Monticello office, Catskill Regional Medical Group also has locations in Callicoon, Harris and Livingston Manor. Dr. Adams received her medical degree from the University of Toronto and has held a Residency in Obstetrics and Gynecology at the University of Toronto. She is Board-certified in Obstetrics and Gynecology and is a Fellow of the American College of Obsterics and Gynecology. To make an appointment, please call CRMG’s Monticello office at 333-6500. Dumisa Adams, MD
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Leading the Way
SEPTEMBER 2018
Orange Regional was recognized by the Tri-County Community Partnership, Inc. for being a 2018 Event Sponsor. Community partnerships, such as this, help to raise awareness of community health issues and concerns. Tri-County Community Partnership raises awareness to the risks of alcohol, tobacco and drug use. Orange Regional is proud to support this mission. Community Health Coordinator, Andrew Oni, received the award on behalf of Amanda Langseder, Director of Community Health, and Orange Regional Medical Center Middletown, NY.
Congratulations
Vanessa Romero has been appointed as Manager, Revenue Integrity and Charge Description Master (CDM) for the Greater Hudson Valley Health System. Vanessa was formerly the Manager of Physician Practice Billing. She joined the organization 14 years ago and has served in many positions.
Vanessa has extensive knowledge in the Revenue Cycle including Patient Access, Patient Accounting and Revenue Integrity. Vanessa has earned her Bachelor’s in Health Care Administration from The University of Phoenix and earned multiple Epic certifications in both Hospital and Professional Billing areas. Vanessa has also supported the implementation of the Epic ADT/Prelude and Professional Billing systems. In her new role, Vanessa leads our Revenue Integrity & CDM team, working to develop a focus on compliance, internal risk prevention, education and charge capture aimed at the achievement of operations efficiency, and 100% legitimate reimbursement year over year with minimal risk or uncertainty. The Revenue Integrity program will focus on central components for improved financial results. Vanessa is a vital part of the ongoing process around CDM compliance and auditing as well as pricing transparency. She can be reached at 333-7126 or vromero@ghvhs.org. 3
Welcome New Employees Renee Allspach Delicia Andrew Luis Briganty Regina Carey Tara Caselli Cindy Cefalu Ronise Celestin-Neptune Lisa Christiansen Carrie Conklin Marisa Conley Anna Cruz Linda Curiale Iris Cyr Sharna Dandrade Courtney Emanuel Nandi Epps Jose Fret Allison Gordon Tomislav Jagnjic Janacia James Kelly Jones Patricia Kowalsky Nicollette Kruseck Shachline Lalanne Kathryn Leeman Darielle Lopez Ricky Maldonado Antonnate Manning Carmen Medina Nakia Montague Kevin Montanya Fonderre Musongong Margaret Nadvornik Aixa Napoleon De-jesus Victoria-Ann Pecoraro Catia Pereira-Gentile Tina Reyes Jessica Richards Tennisa Saunders Erica Schultz Jennece Shaw Jennifer Shepp Pramechand Singh April Stewart Yahaira Vazquez Philip Whinfield Kyle Winchell Jasmin Zapata
SEPTEMBER 2018
Scenes From Our ‘Thank You’ Celebration On August 20, Orange Regional held a ‘Thank You’ Celebration in recognition of the Hospital’s employees & volunteers for everything they do every day!
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Good Catch Awards Melissa Alvarado, Kyra Carr, Raffat Iftikar, Beth Sciortino and Tami Sutherland recently received Good Catch awards for their proactive patient care measures. Scott Batulis, President and CEO, likes to personally thank those that take an active role in ensuring the quality of care Orange Regional provides to our patients. A good catch occurs when corrective action and/or timely intervention prevents an incident or medical error from happening. Nominations are accepted throughout the year and are judged by a Patient Safety Subcommittee. For more information about the Good Catch Award, contact QA Data Coordinator, Katie Haun, at 333-1294 or khaun@ormc.org.
Melissa Alvarado
Kyra Carr
Raffat Iftikar
Beth Sciortino
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Tami Sutherland
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Health Records on iPhone The Greater Hudson Valley Health System now supports Health Records on iPhone, which brings together hospitals, clinics and the existing Apple Health app to make it easy for patients to see their available medical data from multiple providers whenever they choose. “Health Records on iPhone integrates with the Greater Hudson Valley Health System’s MyChart,” said Greater Hudson Valley Health System Chief Innovation Officer Brian Tew. “MyChart is a proprietary and secure web-based management tool that connects patients to their personalized health record online – from anywhere, at any time." GHVHS has been offering the ability for patients to access their own medical records since 2014. Once the Health app is opened, the patient selects GHVHS from within the Health Records directory. After authentication, patients will have medical information from participating institutions organized into one view, covering allergies, conditions, immunizations, lab results, medications, procedures and vitals and will receive notifications when their data is updated. Health Records data is encrypted and protected with the user’s iPhone passcode, Touch ID or Face ID. “This app can help patients take possession of their own information,” Tew added. “They can better understand their health history, have more informed conversations with physicians and family members and make future decisions.” For more information regarding Health Records on iPhone, visit: www.apple.com/healthcare/health-records/. For more information on how to access your medical records online or to set up a MyChart account visit www.ormc.org/ medicalrecords.
Coming Up Daisies Congratulations to Orange Regional’s most recent recipient of the DAISY Award for Extraordinary Nurses, Michelle Worden, RN. Thank you to Michelle for being the wonderful, compassionate caregiver that you are! DAISY Award honorees personify Orange Regional’s remarkable patient experience. Nurses, who demonstrate nursing excellence by providing exceptional patient care in a progressive, dynamic and healing environment, can be nominated and winners will be recognized as outstanding role models within our nursing community. To nominate a nurse for the DAISY Award, visit www.ormc.org/daisyaward. 6
SEPTEMBER 2018
It’s Flu Season Annual Education Reminder The Organization Development & Learning Department has officially kicked off annual education for the Greater Hudson Valley Health System. Employees, who joined the System in 2018 and have completed the general hospital orientation, have already fulfilled the annual education requirement. For all other employees, annual education must be completed by October 31. For more information, contact Manager of Organizational Development and Learning, Naomi Lippin, at x0228 or nlippin@ormc.org.
Influenza is coming and it’s time to get prepared. Influenza vaccines are available in the Occupational Health office located on the 4th floor of the Outpatient Building. No appointment necessary. The Occupational Health team will also be rounding to all units and off site locations to help facilitate access to your flu vaccine. The New York State Department of Health mandates that all workers in the healthcare field get vaccinated or wear a mask once widespread flu is declared. The deadline for providing proof of vaccination or signing a declination is November 15. For more information, call the Occupation Health office at 333-2060.
Orange Regional Hosts National Lactation Conference Orange Regional Medical Center hosted the United States Lactation Consultants Association Breastfeeding Conference on September 17. Thank you to the staff and presenters that put together this event!
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Save The Date
Blood Drive
Orange/Sullivan Alzheimer’s Walk
Donor bus will be located outside of the Main Campus entrance.
Thomas Bull Memorial Park Montgomery, NY
Saturday, October 6, 2018 Registration: 7:30 a.m. | Walk: 9:00 a.m.
Wednesday, October 3, 2018 10:00 a.m. to 3:00 p.m.
Making Strides Against Breast Cancer Walk
Nursing Board Certification and Degree Fair
Sunday, October 14, 2018 Registration: 7:30 a.m. | Walk: 9:00 a.m.
October 3, 2018 7:00 a.m. to 4:00 p.m.
Woodbury Common Premium Outlets Central Valley, NY
ORMC Conference Center
Art Exhibit
Open through October 29, 2018
Unique Clocks by Artist Leonie Lacouette ORMC Gallery
Reversing the Stigma On International Overdose Awareness Day ORMC staff and clinicians supported the battle against addiction on International Overdose Awareness Day (August 31) by attending a film screening of “Reversing the Stigma”, hosted by our Community Health Program Coordinator Andrew Oni. The film, developed by the NYS OASAS, addresses awareness, education and action currently being taken to help combat addiction in New York State. Watch the full featured film online at www.ormc.org/reversing-thestigma.
Auxiliary Vendor Sales Program Sales take place on the ground floor of the Main Campus in the Conference Center Lobby.
Jazzy's Jewelry
October 2, 2018
Robin Jewelry +
October 18, 2018
October 12, 2018
Eleanor's Jewelry
October 24, 2018
Simple Treasures
October 10, 2018
Kitty's Silver
October 17, 2018
Kids Stuff
Teddi's Jewelry Haz Sheets 8
October 19, 2018
October 31, 2018