Bolstering our collective success

To better serve our clients, we updated our operating architecture framework, serving as a bridge connecting strategy and execution. This updated model reflects the continuous development of GHD’s digital service offerings as they grow out of their incubation phase and begin to mature. Throughout FY22, we helped our GHD enterprise to retain and win new work through an integrated, multichannel GTM and clientcentric approach. We shifted our differentiated GTM model from passive to active through sales, products and platforms solutions. With higher margin and recurring revenue solutions, we have established a robust, disciplined, consulting-led approach. To encourage greater collaboration and identify opportunities to engage with clients on a new level, we launched our In Collaboration Series. These events are one hour discussions for our global enterprise leaders to hear firsthand from GHD Digital, along with colleagues in the Core business and Advisory, on how digital investments are generating new business. To further our collaborative efforts, we held successful workshops in partnership with Regional General Managers and their leadership teams in the Southern and Northern Hemispheres. The outcomes have shown a more cohesive GTM strategy, client development, and project delivery across the enterprise. In March 2022, we partnered with Source Global Research to conduct a global study of 777 executives. The survey found that digital transformation is regarded as the main driver of disruption across industries and countries. However, despite some clear vulnerabilities, an overwhelming 94 percent of executives see this as an opportunity, not a threat, with intelligent automation, advanced automation and artificial intelligence/machine learning being cited as critical technologies for their future success. The survey also sought to understand what clients were looking for when it came to professional services firms. The outlook for GHD is significant. The data suggests that not only are we well positioned to take advantage of opportunities in the market, GHD was in the top four of professional services firms that are most relevant to their innovation needs - above competitors including Deloitte, KPMG, EY and Jacobs. It is imperative that GHD can provide clients with digital solutions that address these needs in order to stay relevant, competitive and profitable in this dynamic environment.