Says

What does the person say out loud?

Tip: this should ideally be quotes.

Feels

What is the person’s emotional state? This is often represented as an adjective plus a short sentence for context. What worries them?

What do they get excited about?

How does the person feel about the experience?

Capture what the person is thinking throughout the experience. What occupies their thoughts? What matters to them? Some things might not be vocalized, so try to understand what they’re reluctant to share.

Thinks Does

What does the person do? What encompasses the actions the person takes?

TIP: You can practice by watching and responding to videos online!