1 minute read

Hartford House

Defines Custom

by Tracy McCoy

“WOW!” was all I could think, as I entered the doors of Hartford House, a custom home furnishing manufacturer in Alto in Habersham County. I was there to meet Sarah Smith, CEO, to tour her operation. Two thoughts flooded my mind: I should have listened to the little voice that had urged me to stop many times before, and I questioned what piece I’d commission for my own home.

As I looked around, the title of the article I’d write settled in my mind. Inspiration ramped up in the wood shop where sawdust was flying, saws were humming, and obviously experienced workers were crafting memorable pieces of furniture. “Randy has been working with us for thirty years.” Sarah indicated a man totally invested in his work. We moved to the finishing room, where still more professional hands were staining and assembling. The fragrant wood and stains was intoxicating.

Sarah is comfortable and engaging, and insisted on knowing my story. Then I listened closely to her own journey. It’s easy to understand how she can connect with customers, and bring realization to their fondest dreams. The collection of fabrics, finishes and hardware that Hartford House offers provides yet more customization, and my mind wandered. More family heirlooms than we can count have passed through Hartford House doors since 1988.