2021 GHA Annual Summer Virtual Meeting

Schedule a Glance Wednesday, June 23 5-6 p.m.

Kickoff Networking Event Virtually Impossible Ryan Oakes Magician, Mentalist, and Sleight-of-Hand Artist CEO Spotlight: Join your peers in this interactive networking event where you’ll meet three of Georgia’s newest CEOs and have an opportunity to win door prizes.

Thursday, June 24 8:45-9 a.m.

Welcome

9-10:30 a.m.

Keynote Speaker Through a Glass Darkly: A Year in Review and Implications of the Pandemic for the Future of Health Care and Its Leadership Jamie Orlikoff, President, Orlikoff & Associates

10:30-10:45 a.m.

Break

10:45-11:45 a.m.

Journey Toward Diversity, Equity, and Inclusion Dr. Jennifer Williams, Corporate Director of Diversity, Inclusion, and Engagement, Phoebe Health

12:30-1:30 p.m.

Optional Breakout Sessions • Hospitals 101: Educating Hospital Stakeholders Carie Summers, CFO and Senior Vice President, Health Care Financing • Managed Care Trends in Georgia Donna Hatcher, Vice President, Managed Care Health Policy • Rebuild, Reframe and Reenergize Your Volunteer Program Georgia Society of Volunteer and Retail Professionals

Friday, June 25 8:45-9 a.m.

Welcome

9-10 a.m.

Sick of It: The Evolving Psychology of Work Daryl Tol, Executive Vice President, One Mind

10-11 a.m.

John S. Bowling Prayer Breakfast Session The Sun Does Shine Anthony Ray Hinton, Activist and Author

Registr i Inform i

Registr i Fees

C tact

Complimentary for all GHA hospital members.

Leigh Beakley at 770-249-4503

Register Here

Learning Objectives

1. Summarize the causes and implications of the fractured health care response to the COVID-19 pandemic.

2. Identify the unique liability issues created during the pandemic by the disruption of normal processes or operations.

3. Recognize strategies to implement the lessons learned from COVID-19.

4. Describe best practices for each stage of the diversity, equity and inclusion (DEI) journey, including where, when, and how to begin.

5. Discuss best practices to create a sustainable DEI strategic plan that positively impacts patient satisfaction and employee engagement.

6. Characterize the shifting landscape of mental health in the workplace.

7. Demonstrate comprehension of the impact of the workplace on mental health struggle and thriving.

8. Apply a vocabulary around the creation of a protective workplace versus a risky workplace.

C tinuing Educ i Cred s

The Georgia Hospital Association Research & Education Foundation is an approved provider of nursing home administrator credits as a professional trade association in long term care under Ga. Comp. R. & Regs. 393-13-.02, (1) (a). Approved for 3.5 contact hours.

By attending the 2021 Annual Summer Meeting offered by Georgia Hospital Association, participants may earn up to 3.5 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

Program Descripti s Wednesday, June 23 5-6 p.m.

Ryan Oakes Magician, Mentalist, and Sleight-of-Hand Artist Virtually Impossible

As Ryan takes the “virtual stage” he will not only perform magic, but also will interact with the audience to make them part of the mystery themselves. It will be a shared experience that will connect participants in impossible new ways. You’ll watch and participate in the magic, and you may even learn a trick yourself.

Ryan Oakes is a magician, mentalist, and sleight-of-hand artist. He creates intriguing illusions for discerning audiences. His unique brand of mystery melds psychological persuasion and deft manipulation to create an interactive experience for his audiences. He co-starred in “The Real Hustle,” a television series about con artists that aired on the truTV network. He is the spokesman and consultant for a line of children’s magic sets, which are distributed internationally under the Ideal toy brand. Ryan is a graduate of the University of Pennsylvania and resides in Brooklyn with his wife and two children.

Thursday, June 24

Keyn e Speaker

9-10:30 a.m.

Jamie Orlikoff President, Orlikoff and Associates Through a Glass Darkly: A Year in Review and Implications of the Pandemic for the Future of Health Care and Its Leadership 2020 was quite a year, and 2021 is no slouch! Through it all, the health care industry was challenged as never before, and we may never be the same. This presentation will examine lessons of the pandemic; responses and impact on health care and its leadership; and implications for the future of health care. The session will also cover how to address challenges for health care leadership and caregivers.

James E. Orlikoff is president of Orlikoff & Associates, Inc., a consulting firm specializing in health care governance and leadership, strategy, quality, and organizational development. He is the National Advisor on Governance and Leadership to the American Hospital Association and Health Forum, and is the Senior Consultant to the Center for Healthcare Governance. He was named one of the 100 most powerful people in health care in the inaugural list by Modern Healthcare magazine.

Mr. Orlikoff has been involved in leadership, quality, and strategy issues for over 25 years. He has consulted with hospitals in six countries, and since 1985 has worked with hospital and system governing boards to strengthen their effectiveness and oversight of strategy and quality. He has worked extensively on improving the relationships between boards, medical staffs, and management. He is a member of the Virginia Mason Health System board in Seattle, WA, and is chair of their Governance Committee. He is also a member of the Pitzer College board in Claremont, California.

Mr. Orlikoff received his M.A. in social and organizational psychology from the University of Chicago and his B.A. from Pitzer College in Claremont, California.

10:45-11:45 a.m.

Dr. Jennifer Williams Corporate Director of Diversity, Inclusion, and Engagement, Phoebe Health Journey Toward Diversity, Equity, and Inclusion

Experience a day on the journey toward diversity, equity, and inclusion (DEI) at a health care system in Southwest Georgia. Join Dr. Jennifer Williams, corporate director of diversity, inclusion, and engagement at Phoebe Putney Health System (PPHS), for a discussion on the successes and challenges experienced by the PPHS Diversity Council since beginning their journey. Participants will learn best practices for the DEI journey and how to create a sustainable DEI strategic plan that positively impacts patient satisfaction and employee engagement.

Dr. Jennifer Williams is a native of Worcester, Massachusetts and has lived in Albany, Georgia for the last 18 years. She has dedicated her professional career to developing high-achieving teams in the non-profit and government agency sectors. She is passionate about creating opportunities for individuals to use their strengths to contribute to organizational goals, and she is a staunch advocate for the creation of diverse, equitable, and inclusive workplace cultures. Throughout her 26-year career, she has developed, implemented, and facilitated training programs designed to support and empower people from all walks of life. Dr. Williams holds a Ph.D. in policy and administration with a concentration in management and leadership from Walden University in Minneapolis, Minnesota. She earned a master’s degree in public administration from Troy University and completed her undergraduate degree in English at Clark University.

Opti al Break t Se i s 12:30-1:30 p.m.

Hospitals 101: Educating Hospital Stakeholders Carie Summers CFO and Senior Vice President, Health Care Financing GHA created Hospitals 101 as a resource guide to educate stakeholders and other interested parties on the hospital industry. This popular publication breaks down the many parts of the complex health care field, including rural health care, trauma, patient safety, and hospital financial management.

Join GHA CFO and Senior Vice President of Health Care Financing Carie Summers for an in-depth discussion on Hospitals 101, which will include highlights of various sections and tips on how best to use this guide to your advantage when working to share the stories of the hospital industry.

Managed Care Trends in Georgia Donna Hatcher Vice President, Managed Care Health Policy Managed care plans are becoming even more aggressive in Georgia than in the past, and managed care organizations are using tactics that are difficult to combat. In this session, we will discuss trends in the industry in Georgia and across the country, as well as ways hospitals and health systems can respond.

Rebuild, Reframe and Reenergize Your Volunteer Program Georgia Society of Volunteer and Retail Professionals (GSVRP) After over a year of restricted and limited volunteer presence on hospital campuses, volunteer managers must be prepared to jump start their programs in 2021 and adapt to a new way of providing volunteer support. Join us as we explore strategies for reopening and improving your volunteer programs to meet the changing needs of hospital staff, patients and visitors.

Friday, June 25 9-10 a.m.

Daryl Tol Executive Vice President, One Mind Sick of It: The Evolving Psychology of Work

Coming through a global pandemic has substantially increased the number of individuals struggling with mental health, isolation, and substance use in our workplaces. At-home work has fundamentally shifted the social support structure available. The stress of the pandemic has added a baseline level of trauma to everyone’s lives, especially health care workers.

However, we are starting to wake up to the problems of mental health in our workplaces.

We’re starting to speak up more, work to reduce stigma, and improve benefit structures.

But there’s much more to do. How do we recognize our stories and build the workplace of the future?

In 2021, Daryl joined leading mental health and brain research nonprofit One Mind as executive vice president, overseeing the One Mind at Work programs and contributing to One Mind’s vision and objectives. Tol brings more than 20 years of health care leadership, as well as personal experience of mental health struggles.

During his 20-year tenure at AdventHealth, Tol held executive leadership roles across the health system’s regional divisions. Most recently, he served for six years as the president and CEO of its 16-hospital Central Florida Division. In this position, he led the development of the national company’s consumer technology and analytics products, grew the Central Florida Division through the acquisition of two hospital facilities, ownership in a neighboring four-hospital health system, and the opening of dozens of additional care sites.

Tol holds a Bachelor of Science in business administration from Walla Walla University in College Place, Washington and a Master of Healthcare Administration from Loma Linda University in California.

John S. Bowling Prayer Se i

10-11 a.m.

Anthony Ray Hinton Activist and Author The Sun Does Shine

Anthony Ray Hinton was wrongfully accused, imprisoned and lived on Death Row for nearly 30 years for a crime he didn’t commit. How did he survive and more importantly thrive in this environment and under these circumstances? Through God, he learned “to never accept the unacceptable.” Come hear his powerful story of forgiveness, faith and ultimate freedom.

Anthony Ray Hinton’s story is a decades-long journey to exoneration and freedom. In 1985, he was convicted of the unsolved murders of two fast-food restaurant managers. Ballistics experts who provided testimony for the state claimed that the crime bullets came from a dusty revolver found in Mr. Hinton’s mother’s closet. Without the benefit of a competent expert to challenge the state’s theory, an all-white jury convicted Mr. Hinton, and he was sentenced to death. After years of petitioning to have the revolver re-analyzed, three independent experts concluded that the bullets could not have been fired from his mother’s revolver. With the assistance of the Equal Justice Initiative led by attorney Bryan Stevenson, Mr. Hinton was freed in 2015. Since his release, Mr. Hinton has traveled the world, sharing his story and discussing the changes that need to be made to prevent similar injustices from happening to other people.

Thank Y to Our Sp sors Platinum Draffin Tucker Georgia Hospital Health Services (GHHS) Health Care Insurance Resources, Inc. (HCIR) Morris, Manning & Martin, LLP South Georgia Radiology Associates

Gold Arnall Golden Gregory, LLP Brasfield & Gorrie Coker Group Hoar Construction

King & Spalding Meduit Parrish Construction Group PYA

Silver AIG Retirement Services Batson-Cook Construction Core Management Resources Group JE Dunn Construction

Mag Mutual, LLC MetroAtlanta Ambulance Service Sound Physicians Warren Averett

Bronze Advance Rehabilitation Management Group Alexander Consulting Group, Inc. Allegiant Anesthesia Art Plumbing Company Cardio Solutions First American Healthcare Finance Gay Construction Company Lifelink of Georgia

McKenney’s Novo Nordisk, Inc. Peach State Health Plan PharmD on Demand Pinnacle Health Group Robins & Morton TD Bank tvsdesign