Lifetime Warranty for Jewelry All of our items are handmade in NYC with strict quality control, attention to detail and love! We warranty that all our jewelry pieces will be free of manufacturing defects at time of delivery Following free services are included Jewelry Cleaning and Inspection Stone Tightening Re-Rhodium Polish for White Gold Jewelry.
https://www.gemsny.com/policies/lifetime-warranty-for-jewelry/
Lifetime Trade-Up Upgrade your jewelry at any time Receive up to 90% of purchase price Like-for-Like color gemstone jewelry must be at least 125% of original purchase price
https://www.gemsny.com/policies/lifetime-trade-up-program/
Returns & Exchanges Risk free 30-Day return policy from date of shipping Free FedEx fully insured return shipping for domestic customers Non-Returnable Items include Items that have been worn or ring tag is removed Custom jewelry items not carried on our website Astrological jewelry items Jewelry with personalized engraved message Subsequent purchased under Lifetime Trade-Up program Lab and Natural Diamond listed as Final Sale Returnable items may be exchanged (no restocking fee)
https://www.gemsny.com/policies/return-policy/
Free Ring Sizing Within 90 days of purchase Resizing over 1 size may incur additional charge Only applicable for resizable items Note engravings may be lost during resizing Resized items are not returnable
https://www.gemsny.com/ring_size_chart.pdf
Referral Program It pays to share love! Refer a friend and receive $75 Your friends also receive $50 off
General Jewelry Care Here are a few care tips to prevent damage Avoid contact with harsh chemicals, moisturizers and abrasives Never swim or bathe with jewelry Avoid hard impact activities Store your jewelry individually to prevent scratching Perform at least annual maintenance to have gems tightened 4 Easy Steps to keep your jewelry clean Pour lukewarm water in a bowl and mixing with mild cleaning detergent Submerge your jewelry until the dirt and residue is moistened Use a soft toothbrush to clean the underside of the gemstones Once clean, rinse and dry with a soft cloth. Repeat process if necessary
https://www.gemsny.com/referral/friend_referral/
Conflict Free Diamonds and Gemstones Our goal is to provide full transparency to our customers Owning and cutting most of our gems provide us with unparalleled knowledge about our gems Our suppliers are all members of the professional trade and certify their diamonds to be conflict free We comply with the Kimberley Process and America’s Patriot Act
www.gemsny.com 20 West 47th Street Suite 606 New York, NY-10036 (888) 436-7692 | (212) 575-1672
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