Geffen Playhouse SUBSCRIBER HANDBOOK
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2017/2018 SEASON A Funny Thing Happened on the Way to the Gynecologic Oncology Unit at Memorial Sloan Kettering Cancer Center of New York City SEPTEMBER 5 – OCTOBER 8, 2017 GIL CATES THEATER
Underneath the Lintel: An Impressive Presentation of Lovely Evidences OCTOBER 10 – NOVEMBER 19, 2017 AUDREY SKIRBALL KENIS THEATER
Chasing Mem’ries: A Different Kind of Musical NOVEMBER 7 – DECEMBER 10, 2017 GIL CATES THEATER
Ironbound JANUARY 30 – MARCH 4, 2018 GIL CATES THEATER
Sell/Buy/Date FEBRUARY 27 – APRIL 8, 2018 AUDREY SKIRBALL KENIS THEATER
Significant Other APRIL 3 – MAY 6, 2018 GIL CATES THEATER
Fat Pig MAY 16 – JUNE 24, 2018 AUDREY SKIRBALL KENIS THEATER
Skeleton Crew JUNE 5 – JULY 8, 2018 GIL CATES THEATER
FOR MORE INFORMATION, VISIT GEFFENPLAYHOUSE.ORG 2 GEFFEN PLAYHOUSE SUBSCRIBER HANDBOOK
WELCOME SUBSCRIBERS! I am delighted to welcome you to the Geffen Playhouse 2017/2018 season! With your subscription, you are supporting our ability to present a wide range of excellent work on our stages and contribute to the cultural life of Los Angeles. Thank you for making the Geffen a vital creative home for theater makers and theater lovers alike. This handbook is only the beginning of your Geffen Playhouse experience. Here you can familiarize yourself with our theater, plays, subscriber perks and restaurants in the area. But why stop there? Consider following us on Facebook, Twitter and Instagram (@geffenplayhouse). Also be sure to check out the Geffen Playhouse Blog for articles and artist interviews (blog.geffenplayhouse.org), our new podcast Geffen Playhouse Unscripted (geffenplayhouse.org/ podcast) and our new symposium series Raising the Curtain. Subscribers are an essential part of the Geffen Playhouse community. As loyal patrons, you allow us to present work ranging from world premieres to American classics; season after season, and to share the joy of theater arts with communities throughout Los Angeles. From the moment you renew your subscription, to the final curtain of one of our plays, we are deeply committed to providing you with an experience of the highest quality. In that spirit, we are happy to share the following tips for enjoying our 2017/2018 season! I look forward to seeing you at the theater!
Gil Cates, Jr. EXECUTIVE DIRECTOR GEFFEN PLAYHOUSE SUBSCRIBER HANDBOOK 3
SUBSCRIBER PERKS HASSLE-FREE TICKET EXCHANGE If you are unable to attend a performance, simply contact us at least one hour prior to curtain on the date of your scheduled performance (310.208.2028 12:00 pm â€“ 6:00 pm; 310.208.5454 after 6:00 pm) to request an exchange into another performance of the same play. Please note: If you are exchanging into a more expensive performance (for example: exchanging from Preview week to the Regular run, or from a weeknight performance to Saturday evening), you will be responsible for the difference in cost. (Ticket exchanges subject to availability.)
DISCOUNTS ON ADDITIONAL TICKETS As a subscriber, you receive a fixed discount plus waived fees on additional tickets that you purchase for friends and family during the season. You may also exchange additional tickets as you would your own subscription tickets by contacting 310.208.2028. Not applicable for select presentations.
PAST-DATE COURTESY SEATING If you miss your scheduled performance, please contact us at 310.208.2028 and we will be happy to provide you with tickets to another performance of the same play (based upon ticket availability.) There is a $10 per ticket fee for this service. Please note: If you are exchanging into a more expensive performance (for example: exchanging from Preview week to the Regular run, or from a weeknight performance to Saturday evening), you will also be responsible for the difference in cost. (Ticket exchanges subject to availability.)
TICKET DONATIONS If you choose not to attend your scheduled performance, you may release your tickets prior to curtain time for a charitable contribution acknowledgement. Please contact us at least one hour prior to curtain on the date of your scheduled performance (310.208.2028 12:00 pm â€“ 6:00 pm; 310.208.5454 after 6:00 pm) to do so. All tax-deductible acknowledgement letters will be mailed out after the run of the show closes.
PRIORITY ACCESS TO SPOTLIGHT EVENTS Subscribers are given early access to tickets for non-subscription and Spotlight Entertainment Series performances, as well as holiday and special events at the Geffen Playhouse.
ENJOY TICKET DISCOUNTS NATIONWIDE Geffen subscribers receive discounted tickets at participating theaters when you travel, and we extend subscription pricing to visiting subscribers from other theaters. When purchasing tickets to another participating theater, just mention the code GEFFEN18. The code is valid for the entire season. For more info, visit www.nationalstages.org. 4 GEFFEN PLAYHOUSE SUBSCRIBER HANDBOOK
PARKING INFO OPTIONAL
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COMPLIMENTARY PARKING Full season subscribers receive free parking with their subscription package (one for every two subscription seats purchased). Treat these passes like cash as they cannot be replaced. Parking passes are not date-specific and may be used for any performance. Use these passes to park at: THE GLENDON APARTMENTS PARKING STRUCTURE 1010 Glendon Avenue, Los Angeles, CA 90024 (Next to Trader Joe’s) To enter the parking lot, insert one of your complimentary passes into the terminal at the entrance gate. When the arm is raised, wait for your pass to be returned to you. Please retain your pass, as it is required to exit the garage. To exit, insert the same pass that was used to enter the garage. On-site parking lot staff will be on hand to assist you should you need it, and further questions can always be directed to the Geffen Playhouse Concierge at 310.208.6500.
OPTIONAL PARKING UPGRADE In response to patron feedback, we are happy to introduce a new parking option for the 2017/2018 season at a rate of $5 per show. To purchase parking in the UCLA lot located directly across Le Conte Avenue from the theater, please call 310.208.2028 before September 22, 2017. You will receive the UCLA parking passes in October, prior to Chasing Mem’ries. • 8-Play Subscribers: $30 one-time fee (6 UCLA passes + 2 Glendon passes) • 5-Play Subscribers: $20 one-time fee (4 UCLA passes + 1 Glendon pass) GEFFEN PLAYHOUSE SUBSCRIBER HANDBOOK 5
A Funny Thing Happened on the Way to the Gynecologic Oncology Unit at Memorial Sloan Kettering Cancer Center of New York City Written by HALLEY FEIFFER Directed by TRIP CULLMAN SEPTEMBER 5 – OCTOBER 8, 2017 GIL CATES THEATER Sitting bedside at Memorial Sloan Kettering has never been so entertaining. While their ailing mothers share a hospital room, Karla and Don discover truth in the old cliché that opposites attract…and repel…and attract. Performance Notes: Profanity; sexual language; simulated sex
Underneath the Lintel: An Impressive Presentation of Lovely Evidences Written by GLEN BERGER Directed by STEVEN ROBMAN OCTOBER 10 – NOVEMBER 19, 2017 AUDREY SKIRBALL KENIS THEATER When a reclusive librarian discovers a 113-year overdue book in the night slot, curiosity compels him to pursue the borrower. His search for answers leads to a worldwide, whirlwind journey, where he discovers instead the great mysteries of humanity. Performance Notes: None
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Chasing Mem’ries: A Different Kind of Musical Written & Directed by JOSH RAVETCH Lyrics by ALAN & MARILYN BERGMAN Featuring TYNE DALY & ROBERT FORSTER NOVEMBER 7 – DECEMBER 10, 2017 GIL CATES THEATER In this world premiere with songs written by legendary lyricists Alan and Marilyn Bergman, Tyne Daly stars as a woman not quite ready to let go of the life she’s loved and the love of her life. Performance Notes: None
Ironbound Written by MARTYNA MAJOK Directed by TYNE RAFAELI JANUARY 30 – MARCH 4, 2018 GIL CATES THEATER At once humorous and heartrending, Ironbound spans 22 years to tell the story of Darja, a Polish immigrant getting by on a cleaning job, aggressive pragmatism and sheer will. In this wry drama, award-winning playwright Martyna Majok points out that sometimes survival is the only measure of success. Performance Notes: Profanity
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Sell/Buy/Date Written & Performed by SARAH JONES Directed by CAROLYN CANTOR FEBRUARY 27 – APRIL 8, 2018 AUDREY SKIRBALL KENIS THEATER In her new solo show, Tony Award-winning writer/performer and true chameleon comedian Sarah Jones brings to life an entire cast of characters, all of whom have something to say about gender, sex work and the time in which we are living. Performance Notes: Minor profanity; discussion of sexual subject matter
Significant Other Written by JOSHUA HARMON Directed by STEPHEN BRACKETT APRIL 3 – MAY 6, 2018 GIL CATES THEATER In this smash hit comedy from Bad Jews playwright Joshua Harmon, twenty-something Jordan is the life of the wedding party, until it dawns on him that he is “always a groomsman, never the groom.” Performance Notes: Profanity
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Fat Pig Written by NEIL LaBUTE Directed by JO BONNEY Featuring CHRISSY METZ
Additional casting to be announced.
MAY 16 – JUNE 24, 2018 AUDREY SKIRBALL KENIS THEATER Cow. Slob. Pig. How many insults can you hear before you stand up and defend the woman you love? Tom faces just that question when he falls for Helen, a bright, funny, sexy young woman who also happens to be plus-sized. Forced to explain his new relationship to his friends who think that size does matter, Tom faces an impossible choice in LaBute’s “most emotionally engaging and unsettling play.” — The New York Times Performance Notes: Profanity, sexual subject matter
Skeleton Crew Written by DOMINIQUE MORISSEAU Directed by PATRICIA McGREGOR JUNE 5 – JULY 8, 2018 GIL CATES THEATER It’s 2008 and the employees of a Detroit auto factory are facing an uncertain future. This stirring play, called “deeply moral and deeply American” by The New York Times, follows a family of co-workers navigating economic instability, troubling rumors and the ways in which loyalty and love shape every decision we make. Performance Notes: Profanity
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BECOME A DONOR Consider becoming a Geffen Playhouse donor! Did you know that tickets cover only 65% of our costs? Your generosity supports not only the art on our stage, but our education and community engagement programs, which serve more than 15,000 low-income students, youth, veterans, seniors and community members each season. Play a vital role and consider supporting the Geffen Playhouse and enjoy the following benefits, along with our gratitude:
DIRECTOR $5,000+ All benefits at lower levels plus… • Join us at Opening Nights! 2 tickets to 5 Opening Nights in the Gil Cates Theater. Opening Nights are by invitation only and includes complimentary valet parking, a pre-show cocktail reception with drinks and appetizers and a post-show cast party.
SPONSOR $3,000+ All benefits at lower levels plus… • VIP Flex Pass Subscription: 2 house seats to all 8 season productions in the Gil Cates and Audrey Skirball Kenis Theaters. Just call or e-mail the development office and tell us when you want to see the shows, and we’ll find you great seats! • A unique behind-the-scenes experience for one show in the season personalized for you. Possibilities include attending a rehearsal, design presentation, or set tour.
PARTNER $1,500+ All benefits at lower levels plus… • Let us help you book house seats at theaters nationwide. Simply call our VIP Theatrical Concierge. • Unlimited drinks are on us! Bar card for unlimited drinks at the Geffen Playhouse bar.
Guests enjoy a pre-show party on Opening Night
Students post-show at a High School Matinee
EDUCATION ADVOCATE $1,000+ All benefits at lower levels plus… • Access to the Marcia Israel-Curley Founders Room, featuring complimentary drinks, coffee, snacks and private restrooms. • Recognition on a glass panel in our lobby. • Be in the know! Receive first access to Spotlight Entertainment Series and other special events at the Geffen Playhouse. • Personalized assistance with renewing your subscription from someone in our development office. • Ability to upgrade your single tickets or subscription seats into house seats. (Based on availability)
ARTISTIC ADVOCATE $500+ All benefits at lower levels plus… • Parking will be a breeze! VIP parking at a lot directly next door to the Geffen Playhouse. • A Geffen Playhouse script from the current or past season signed by the cast of the show.
ASSOCIATE $250+ All benefits at lower levels plus… • Recognition in the Program. • Caffeine is on us! Coffee card good for unlimited coffee and tea at the Geffen Playhouse bar.
AFFILIATE $150+ • Drinks are on us! 2 complimentary drinks at our bar. • Dessert is on us! A complimentary treat at our bar. For more information on higher levels and benefits, please contact the Development department at 310.208.6500 ext. 128 or visit geffenplayhouse.org/donate
Geffen Playhouse is rated a Four Star Charity by Charity Navigator GEFFEN PLAYHOUSE SUBSCRIBER HANDBOOK 11
GENERAL INFO BOX OFFICE WINDOW The Box Office window is open daily from 12:00 pm - 6:00 pm and fifteen minutes after curtain during the run of a show. Please note: The Box Office window is unable to process exchanges or future sales one hour prior to curtain on performance days.
Address: 10886 Le Conte Ave, Los Angeles, CA 90024 Window Hours: Daily 12:00 pm - 6:00 pm Box Office Phone: 310.208.5454 (7:00 am – 6:00 pm daily) Audience Services: 310.208.2028 (12:00 pm – 6:00 pm daily)
PERFORMANCE TIMES Monday: No performances (see FAQs for select Monday shows) Tuesday – Friday: 8:00 pm Saturday: 3:00 pm and 8:00 pm Sunday: 2:00 pm and 7:00 pm
LISTENING DEVICES Complimentary infrared listening devices are provided for all performances at the Concierge Desk in the lobby. Patrons will be asked to leave a driver’s license in exchange for the listening device — which will be returned after the performance. Listening devices are subject to availability.
ACCESS PERFORMANCES Each production in the Gil Cates theater this season will have an Audio Described and Sign Language Interpreted performance on select Sunday matinees at 2:00 pm. In addition, we will offer an Open Captioned performance on select Saturday matinees at 3:00 pm. The scheduled matinee dates for the 2017/2018 season can be found online at geffenplayhouse.org/access. For more information, please contact our Box Office.
ADA ACCESSIBLE ACCOMMODATIONS The Geffen Playhouse is fully committed to our patrons with special needs. Our elevator to the Mezzanine is located on House Right. Please be aware that you will need to navigate stairs in the Mezzanine. Our fully accessible ADA compliant seats are in the Orchestra. Please contact our Box Office at least 48 hours prior to your scheduled event if you require accessible accommodations.
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PRE-THEATER DINING Become familiar with our exceptional restaurant partners below, or visit their websites to view their unique menus. We recommend that you call them directly to request a reservation.
NAPA VALLEY GRILLE 1100 Glendon Ave, Suite 100 Los Angeles, CA 90024 310.824.3322 www.napavalleygrille.com
PALOMINO 10877 Wilshire Blvd Los Angeles, CA 90024 310.208.1960 www.palomino.com
STK The W Los Angeles 930 Hilgard Ave Los Angeles, CA 90024 310.659.3535 www.wlosangeles.com/stk
TANINO RISTORANTE BAR 1043 Westwood Blvd Los Angeles, CA 90024 310.208.0444 www.tanino.com
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FAQs Why does my package include a Monday performance? Performances do not take place on major holidays, or during Opening Nights for other Geffen Playhouse productions. We have added the following Monday night shows to accommodate subscribers affected by these scheduling conflicts: UNDERNEATH THE LINTEL Monday, November 13, 2017 at 8:00 pm (Replacing performance on Wednesday, November 15, 2017) CHASING MEMâ€™RIES Monday, November 20 at 8:00 pm (Replacing performance on Thanksgiving Day, Thursday, November 23, 2017) FAT PIG Monday, June 11, 2018 at 8:00 pm (Replacing performance on Wednesday, June 13, 2018) To exchange these dates, please call 310.208.2028.
What happens if I lose or misplace my tickets? If you lose or misplace your tickets (donâ€™t worry!), please contact us at 310.208.2028 and you will be issued replacement tickets free of charge via email or will call.
Why were my seats moved for a particular show? The set, lighting and sound configuration may occasionally require that your assigned seating location be moved to a more appropriate section of the house. This is especially true for the front rows in the Gil Cates Theater and the variable locations in the Audrey Skirball Kenis Theater. We will notify you of any change in your seating location prior to your arrival at the theater and move you to an equivalent area of the house. Your new seat location is guaranteed to be in the same price section.
What is the difference between Preview Week and the Regular run of the show? Each production in the 2017/2018 runs for at least five weeks. Preview Week is comprised of the first nine shows of the run. Because the creative team continues to fine-tune the production during Previews, tickets to these shows are less expensive. The Regular run begins after Opening Night, and continues until the production closes.
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What is the Variable Section in the Audrey Skirball Kenis Theater? The Audrey Skirball Kenis Theater offers an intimate and unique theater experience, in which the seating is designed specifically to accommodate the set design and other production details of each play. The nature of this theater prevents us from guaranteeing consistent seating locations throughout the season. However, once a show opens, seats remain in the same configuration for the run of the production.
What is the late seating policy? Should you arrive late to the theater or vacate your seat during the performance, please expect to be held in the lobby until an appropriate pause in the action on-stage. To minimize disturbance to other patrons, you may be seated in the first available location by the house staff even if different from your assigned seat. Be advised that some productions or circumstances may not allow for late seating, especially in the Audrey Skirball Kenis Theater. To ensure you enjoy the performance in your assigned seat, please arrive at the theater early.
I’m a Subscriber, but don’t have tickets to a Spotlight Entertainment Series production or a season show in the Audrey Skirball Kenis Theater. May I purchase tickets to one of those shows at a discounted rate? Subscribers receive early access to purchase tickets to nonseason Spotlight Series productions. To purchase additional tickets to season productions, call 310.208.2028 for a fixed discount off the regular ticket price. This offer is only valid for select performances and seating sections. Additional restrictions may apply.
What parking lots do you recommend? Subscribers receive complimentary parking at the following lot: THE GLENDON APARTMENTS PARKING STRUCTURE 1010 Glendon Avenue, Los Angeles, CA 90024 (Next to Trader Joe’s) Subscribers may also opt to upgrade their parking to park at the UCLA CHS lot across the street from the Geffen (see page 5). Please visit geffenplayhouse.org/parking for a suggested list of Westwood Village parking lots and garages. GEFFEN PLAYHOUSE SUBSCRIBER HANDBOOK 15
HOW TO MANAGE YOUR SUBSCRIPTION AUDIENCE SERVICES DEPARTMENT If you have any questions regarding your subscription, please call our Audience Services department. Audience Services: 310.208.2028 (Daily 12:00 pm – 6:00 pm)
BOX OFFICE Window Hours: Daily 12:00 pm to 6:00 pm During the run of a show, the window remains open until curtain.
Phone Hours: 310.208.5454 (7:00 am – 6:00 pm daily) Fax Number: 310.208.8383 Please note: The Box Office window is unable to process exchanges and future sales one hour prior to curtain time on any performance day.
DAY-OF-PERFORMANCE HOTLINE Subscribers may call the hotline for last minute questions and exchanges for that evening’s performance. Hotline Hours: 6:00 pm – 8:00 pm (Tuesday – Saturday) 6:00 pm – 7:00 pm (Sunday) Day-of-Performance Hotline: 310.208.5454
ONLINE ACCOUNT Visit our online Account Manager and log in to view your account. Click on “My Account” to track previous orders, your upcoming performances, and much more. Plus, you can sign up to receive our newsletter and enjoy offers, invitations and discounts. geffenplayhouse.org/myaccountlogin.
QUESTIONS? For other questions and inquiries, you may also contact us via email at firstname.lastname@example.org.
10886 LE CONTE AVE • LOS ANGELES, CA 90024 GEFFENPLAYHOUSE.ORG @GEFFENPLAYHOUSE
Published on Sep 1, 2017