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JANUARY 2020 | VOL. 4, ISSUE 1


A PLACE TO CALL HOME Bentley Apartments boasts beautiful spaces with top-notch amenities, ranging from shared spaces like a pool and gym, to the spacious kitchens. WORK LIFE BALANCE


A great chat with Rhonda Shappert, Community Specialty at StoryPoint and coach, about work-life balance Letter from the Director Member Spotlight Member Anniversaries





A Place to Call Home


New Member Spotlight


And the Nominees Are...


Chamber News


Work Life Balance





Letter from the Director Encouraging note from Director, Shawn Conrad.

Population: 42,766 Median Age: 39.7 Population Over 18: 79% Population Over 65: 17% Number of Households: 16,197 Average Home Price: $189,268 Median Income Per Household: $74,451


Member Recognition Welcome new and celebrate current members.

Want to learn more about the demographics of Grove City? Visit: GroveCityOhio.Gov/about-us-and-tourism/community-information


4announced amazing winners at the Award Celebration and Annual Meeting

52 issues of Chamber Weekly Connection


of the 2019 Trail Blazer award for

Donated over

Arts in the Alley celebrated its


to the Grove City Food Pantry



Over brand new GCACC members

Farmers’ Market

40th anniversary

stuffed backpacks

Thousands of

in scholarships awarded by the GC Chamber Foundation

12 issues of Chamber Business Connection e-Magazine

collected for SWCSD students


500 attendees to the Taste of Grove City Business Expo 22 Reps 59 Businesses

2019 Year in Review GCACC Makes a Strong Impact in Our Community

4 issues

SWCL Class of 2019 created the of Grove City Living Community Business Newspaper Resource Day


website, logo & branding


Launched Composting program diverted

1,000 gallons of waste over

WE:LEAD Women’s Business Forum

First leadership team of the GCYP program donated over

GCACC Farmers’ Nancy Stoll, SBDC Market celebrated offered free hours of business its consulting anniversary


Introduced the

Voice of 100 Grove City volunteer vocal competition at hours Arts in the Alley




partnerships for members with local universities.

YOUR CHAMBER Chamber Business Connections is published monthly by the Grove City Area Chamber of Commerce with revenue from member dues, advertising, and sponsorship. All rights reserved. Reproduction of the whole or any part of the content in this publication, by any method or purpose whatsoever, without written permission from the publisher is strictly prohibited. Only chamber members can advertise in Chamber Business Connection. To plan advertising contact the chamber.

Letter from the Director Welcome to 2020!

Your Board President

Board Members

Lisa Zeigler

President Elect Wayne Coakley

VP at Large Kay Anderson

VP at Large Peggy Mosher

VP at Large

Greg Dawkins Shelley Davis Marc Fleming Dan Havener Allen Hocker Heather Miller Peggy Mosher Trent Soles

I hope that your holidays have been warm, cozy, peaceful and refreshing. The GCACC is poised for another amazing year and we really want you to be part of it! It is our goal to continue to provide our members with opportunities through events, programs education and participation; but that’s not all, we’ve been working on some new and exciting things that will make membership with the Grove City Area Chamber of Commerce even better.

Ed Fleming

VP of Finance Charlene McFarland

Past President Shirley Spellman

Staff Executive Director Shawn Conrad Events Manager Marilyn Reiner Administrative Assistant Heather Brokaw Marketing and Communications KatBro Consulting Ltd.

As a member of the GCACC, one of the largest and most active chambers in central Ohio, you have a role: • Keep your eyes on your email each Tuesday afternoon so that you won’t miss an event, program or opportunity • Stop by ribbon cuttings, grand openings and after hour events • Register and attend Table Talk Lunch ‘N Learns and member get togethers • Get your name out through affordable advertising in our magazine and on our SM pages • Sponsor an event for as little as $60 – join us for a round of golf at the Chamber Open in July or be inspired at the WE:LEAD Women’s Business Forum Join a committee or volunteer in the office…the possibilities are practically endless. If you aren’t sure how to get involved, give us a call and we’ll help you find your sweet spot. Thank you to everyone, S CHAMBER BUSINESS CONNECTION DECEMBER 2020 | 5




Merion Village Dental Coach Smart Solutions Comfort Suites Cutting Edge Assembly

Salon Lofts Prairie Kids Dental Bowden Fence Co., LLC



Jeff Guminey DTS Consultants Project Cakes


Kristen E. Haskins, PsyD Hummel Title Agency, Inc.




TOSOH SMD INC. Today Tosoh SMD services its customers around the world through its global sales network. Its close proximity and relationship with the global customer base is part of what makes Tosoh SMD The Global Leader in Target Technology™. In 1993, Tosoh SMD, Inc. moved to their current facility at 3600 Gantz Road in Grove City. The focused factory was designed using cellular manufacturing concepts to make PVD materials only. The building was expanded in 1996.

It has been our experience, that for most people in recovery, home health care provides a better alternative to the hospital, a longterm care facility or even a retirement residence. Home Health Care in Columbus Ohio offers a most cost effective alternative while allowing one to recuperate in the privacy of their own home.

By 2015 a major expansion of the Grove City manufacturing facility was completed to prepare for 450mm manufacturing and position the company for the next generation of products and technologies. The project included novel equipment and tools as well as a sputter deposition tool for research, development and evaluation purposes.

A home health care environment provides access to the same medical professionals deemed necessary for recovery. We also find that familiar surroundings friends and family all help to preserve dignity and enhance both the quality of life and recovery. Supreme Touch HHS has earned its accreditation through professionalism, attention to detail and the impeccable care provided to our clients. The importance of our accreditation cannot be over emphasized because it shows the level of attention accorded to every patient under our care.

 3600 Gantz Road, Grove City  (614) 875-7912 

  

2547 West Broad Street, Columbus (614) 488-2266

SOUND COMMUNICATIONS INC Since 1983, Sound Communications has been supplying cutting-edge digital video and audio recording systems to enhance call center and public safety center systems. Our advanced hardware, software, expert consultation and 24/7 technical expertise have provided effective business solutions for leading companies nationwide. State-of-the-art recording systems from Sound Communications can increase the effectiveness and efficiency of call center management and provide you with interactive and integrated communication enhancements, monitoring and recording capabilities. Our mobile, stationary and portable digital video surveillance recording (DVR Systems) utilize the latest enhancements to reliably produce exceptional quality digital recordings.

 3474 Park Street, Grove City  800.556.8556 

WELCOME NEW MEMBERS KW Premier Realty The Pompey Group The Antry Team at Saxton Real Estate Cricket Wireless Wrecker One Inc. Select Franchise Consulting Alcir David

Darby Creek Fields & Flowers American Heritage Homes Corp Wyatt Petty, Realtor King Thompson The TEAM Management, LLC Interior Elevation Mattress By Appointment Grove City



MEMBER HIGHLIGHT: Q&A with Dr. Ellie Scott On December 12 Stringtown Veterinary Hospital celebrated the opening of the new expansion to their location. Shortly before the big day, we caught up with Dr. Ellie Scott to learn more about the building project, the fourleggers Stringtown Veterinary Hospital serves, and her own journey to a career as a veterinarian.


First, if you could give us a quick overview of the variety of services offered at Stringtown Veterinary Hospital, and the types of animals you serve (the animal kingdom is pretty big!)?

A: We offer complete veterinary care for every life-stage of dogs and cats. Our individualized care plans allow us to discover the risks of each patient and recommend services based on the needs of the pet’s entire family. We really like to get to know our pet parents and work with them as a team to prevent as many diseases as possible. Doing this keeps the cost of having a healthy pet more affordable. Our goal is to have healthier pets, happier clients, and affordable care. When illnesses do occur, our team is experienced and competent with directing treatment in the most efficient way to have short and long term success. We all love our patients and helping their families understand the care they need.

Q: Walk us through the building expansion project. Some questions to consider: When did the need for more

space become apparent? How long has the project been underway? Have the veterinarians had any say in the layout or design of this new space?


I am so fortunate to have a business in Grove City. The community is filled with the most wonderful people and my hospital has flourished since I purchased it in 2004. After 12 years it became apparent that we needed to bring on additional doctors to be able to maintain the personal relationships we have with our clients. The addition of Dr. Ally Bond and Dr. Polina Rivers in the past couple years has been amazing. As we grew our team, our space became limited and plans for expansion began in 2017. Myself, Dr. Carter, Dr. Bond, and Dr. Rivers work together as if we are extensions of a common being. We all have our strengths and immense respect for each other. I don’t think clients realize that when they bring their pet to us, they really are getting the brains and experience of four veterinarians. We support each other and discuss just about every case. This has been true with the expansion as well. Dr. Bond has an incredible eye for decorating and organization. The warm, welcoming feel to the office has been largely due to her creativity and hard work. Dr. Rivers is an unbelievable sounding board for all things practical and purposeful. Her input with the flow and productivity in our new space has been outstanding. Dr. Carter is gifted with the ability to foresee areas of difficulty and make


sure the details are adhered to. He was integral in bringing the abstract ideas to reality from the very beginning. I truly could not have a better team.

Q: How will this new space be put to use and help serve clients of Stringtown Animal Hospital? Are there specific features or areas current clients should look forward to seeing in this expanded space?


The driving force behind our expansion was to continue to provide outstanding care to our clients. We value our clients’ time and the choice they make to come see us. We want clients to feel that sentiment every minute they are in our hospital. Providing easier access, decreased wait time during appointments, and offering new medical services, such as ultrasound, acupuncture, and behavioral training/consultation are some of the benefits clients can expect from our new space.


We’d love to hear your story of becoming a veterinarian, such as your education background and how you knew this would be the career path for you.


From a young age I dreamed of becoming a Veterinarian. My dolls were gorillas, cats, and lambs instead of actual baby dolls. I have always desired the feeling of compassion and companionship that cats and dogs willingly provide. As I reached adulthood, my desire to care for pets became stronger and stronger. I attended Ohio University as an undergraduate and The Ohio State University College of Veterinary Medicine to make my dream a reality. I began my journey as a Veterinarian in 2001, practicing in a busy six-doctor hospital. While developing my skills in general practice and emergency care, I excelled in both surgery and client communications. After two years of private practice I became a relief veterinarian serving the central Ohio region. During this time, I traveled to more than one hundred hospitals filling in for vacations, maternity leaves, and providing additional help. The variety in these facilities was immense, but two main obstacles to optimal care were always present. The first was a lack of understanding by pet parents regarding what their pet’s disease risks were and how to prevent those conditions. The second was a lack of resources, whether financial or emotional, that were needed when diseases occurred and treatment was necessary. The foundation of Stringtown Animal Hospital was built upon overcoming these two obstacles. My goal was to create a pet care facility that would be exceptional at treating illness, but more importantly, prevent those illnesses from ever occurring. By focusing on individual risks of patients and the needs of the entire pet family, a pathway to healthier pets, happier clients, and affordable care is created. 



A Place to Call Home


atie Kountz already called Grove City home, but with her help, Bentley Apartments and their current and future residents will feel at home in Grove City too.

Katie is the Community Manager with Bentley Apartments, one of Grove City’s newest apartment communities. From her background in property management to growing up in Grove City, once Katie saw the early signs of developing the Bentley property, she knew she needed in. An Indeed search and an interview later, she landed the new gig. Katie may have had a quick transition into her position, but there bumps along the way as construction continued, and occasionally halted. Construction and landscape even continued on as she led tours for prospective residents amidst the dirt and noise. Fortunately it’s not always this loud on Bentley’s property tucked back a block or two off of Stringtown not far from Kmart. 10 | CHAMBER BUSINESS CONNECTION JANUARY 2020

But the work continued on and building one opened this past fall, building two due to open shortly before the publication of this magazine. Buildings three and four will follow along in Spring 2020, just in time for the summer moving season. Bentley Apartments boasts beautiful spaces with topnotch amenities, ranging from shared spaces like a pool and gym, to the spacious kitchens. Bedroom closets are larger than some offices, and residents shouldn’t be at a loss for electric outlets. But perhaps Katie is their greatest asset. After all, she’s not out to just fill apartments, but truly bring residents into the community and make sure they feel like they’re home. As out-of-town and out-of-state inquiries into Bentley grow, Katie is able to shine in assuring them Grove City can be their home too. She loves offering up suggestions

to “only in Grove City”-type places and is happy to share the back road routes that can help new residents navigate town. Katie is also quick to assure newcomers Grove City and Bentley are still close to old familiar chain restaurants and retailers, and isn’t far from Columbus where they can find Ohio State, major concerts, and the airport. Future residents are coming from all walks of life, including young professionals venturing out on their own. Having been in their shoes not too long ago, Katie takes special interest in watching this age range find their way, and guide them to calling Grove City home. Even the physical structure of Bentley Apartments has a hand in acclimating new residents to the Grove City area. Instead of floor plans being given generic code names, Bentley floor plans bear names of people and places significant to the Grove City community and its heritage, such as ‘Jackson’ for Jackson Township, or ‘Ike’ in a nod to Mayor Stage.

Bentley Apartments boasts beautiful spaces with topnotch amenities, ranging from shared spaces like a pool and gym, to the spacious kitchens.

As Bentley’s community of residents grows, Katie plans to grow the community through partnerships with businesses within walking distance. Several have already expressed interest in a variety of partnerships, whether it looks like a special membership rate, or hosting an event in Bentley’s cozy clubhouse. There’s something special about “gathering and being a part of the community,” Katie remarked of her excitement for building up Bentley’s community as another corner of the greater Grove City community. To know the community, one needs to get out into the community, and for that reason Katie has enjoyed jumping right into being involved in the community and the Grove City Area Chamber of Commerce. She has sought volunteer opportunities for herself and others associated with Bentley so they can invest in the community through giving. Last year she attended WE:LEAD shortly after Bentley joined the Chamber, and by fall 2019 she found herself involved with the group beyond attending the oneday event. “It’s about how you can be involved,” she said, “… that gives you the warm feeling of a hometown.” 

Five Things about Bentley That Shouldn’t Go Unnoticed When shopping for a new place to live, we’re attracted by new appliances, shiny countertops, and recreation areas such as pools or gyms. Bentley has all of that, but we found a small handful of features that shouldn’t go unnoticed to someone browsing for their next place to call home. 1. Automatic lighting Never go home to a dark apartment door—the security light will come on automatically. This would be handy when digging for keys while juggling groceries, pets, children, or all three! 2. Free to move about the apartment The apartment we toured was not an ADA/accessible apartment, but someone with accessible needs temporarily, such as a guest or post-broken leg, should be able to still move about their home without needing to take out walls. 3. Patio/balcony space The patio of the ‘tour unit’ was standard for all and could easily fit a couple of chairs, and be home to a small outdoor grill (we should probably remind you to be careful with that grill, lest you end up inviting the fire department to dinner, too…) 4. Two baths = Two kinds of baths The master bath had a walk-in shower with sliding door, while the second bathroom had a tub and shower. The ‘not master’ bathroom was also spacious enough I thought it could be shared (I might have missed the ‘2 bed, 2 bath’ part when the tour began…). 5. More or less carpet While all bedrooms in the units will be carpeted (very soft, by the way!), Some units will have a carpeted living room, while others will have the vinyl-type flooring in the living room.

Make sure to check out Katie’s Top Three “Don’t Forget”s of Grove City on the next page...



Katie’s Top Three “Don’t Forget”s of Grove City As a lifelong resident of Grove City, Katie Kountz knows a thing or two about the town, from where to have a good meal to which back way will avoid traffic! Whether you’re new to town or every bit the Grove City vet Katie is, check out her three items that shouldn’t go forgotten. 1. Grove City Town Center Katie loves how this walkable part of town is a go-to for “only in Grove City” places. There’s always something new, so even lifelong residents should remember to drop by frequently. 2. Grove City Park “There’s a dog park!”, Katie exclaimed of how the Grove City parks have a little bit of everything for everyone. 3. Booklets and event calendars Katie encourages everyone to keep up with the various event listings and booklets—that might just be how you learn about your new favorite thing in Grove City!

Bentley Apartments | 3986 Parkmead Dr, Grove City, OH 43123 | (614) 426-4848


The Official Magazine of Grove City, Ohio


! u o y t n a w We

March 11, 2020

f o e t s Ta y t i C e v Gro

s s e n i s u B & Expo

Calling all local restaurants & businesses to participate. Promote your food or business! Sponsorship Opportunities


And the Nominees Are.... Heartland Bank Heart of the Chamber: Wright Graphic Design Jolly Pirate Donuts

Ambassador of the Year Brandi Newland Tom Gilles

Spirit of the Chamber Karen Fahy The Soles Family: Trent, Michele, Blake

The Business of the Year The Farm Table on 62 The Garden Bar

The 2020 GCACC Annual Meeting and Awards Celebration is right around the corner, January 8th at Pinnacle, but the nominations are in now. Nomination categories include Heart of the Chamber, Spirit of the Chamber, Ambassador of the Year and the ever-coveted Business of the Year. We were able to catch up with this year’s nominees for a little Q & A. Get a closer look at the 2020 Chamber Award nominees.

Q&A with Tom Gilles, Nominated for Ambassador of the Year Q. How long have you (or your business) been a part of the Grove City area community? A. Gilles Smith Purdum Insurance Agency has been in the Grove City Area for over 50 years, now owned by the second generation of the Smith family! Q. What do you love about the Grove City community, the Grove City Area Chamber of Commerce? A. The dynamic growth of the Grove City area along with the friendly and small town feel that still exists. The Chamber helps keep businesses and the community informed and involved in happenings around the area. Q. Why is it important to you to be active in the community and with GCACC? A. Small businesses are the life blood of a community like Grove City and being active allows us to help others succeed and gives us an opportunity to give back to the community. 14 | CHAMBER BUSINESS CONNECTION JANUARY 2020

Q. How would you encourage others to become more involved in GCACC and the community? A. Simply paying attention to the events in the emails and other publications and just get involved. There are plenty of events that would appeal to everyone, pick one, pick all. Just get involved and meet the wonderful people of the GCACC and its members. ●

Brandi J. Newland nominated for Ambassador of the Year Q: How long have you (or your business) been a part of the Grove City area community? A: I married into a Grove City family so I have been living in Grove City for 10 years. We had a real estate business on Broadway for a few years & then moved over to Stringtown Road when we bought a RE/MAX franchise in 2014! Q: What do you love about the Grove City community, the Grove City Area Chamber of Commerce? A: I became more involved over the last few years when I saw how much Grove City loved Grove City. I thought wow! I need to get on board & use my talents to help further their agenda’s.

Q: Why is it important to you to be active in the community and with GCACC? A: I have a stake here now with raising my girls in Grove City. I want them to love their city & be proud of what their city has done for its people. My goal with becoming an Ambassador is to see what others think about GC & how I can make them love & appreciate GC more. Q: How would you encourage others to become more involved in GCACC and the community? A: If you want to give back in some way but dont know how or where to start - start with the GCACC & looki into becoming an Ambassador.

Q&A with Michelle of the Garden Bar, Nominated for Business of the Year Q. How long have you (or your business) been a part of the Grove City area community? A. I opened The Garden Bar 2 years ago (Jan 2018) I have lived in the Grove City area for 15 plus years Q. What do you love about the Grove City community, the Grove City Area Chamber of Commerce? A. I love how Grove City and the Chamber of Commerce rally together to support a small, new, locally owned business and love how networking that is created amongst the business owners. Q. Why is it important to you to be active in the community and with GCACC? A. I feel that staying active in the community help build stronger relationships and trust amongst us. Q. How would you encourage others to become more involved in GCACC and the community? A. I encourage others to become involve not only for the support group but also a way to give back to their community. It takes us all working together. One mans strength is another mans weakness. If we each do what we are good at and execute our talents, then we become a stronger community, we become a community with many recourses and talents to accomplish anything.

There is strength in numbers. I definitely encourage not only business owners but each person in Grove City to become more involved. â—?

Q&A with Christie & Kevin, Nominated for Business of the Year Q. How long have you (or your business) been a part of the Grove City area community? A: We have had our business for 4 yrs. We began In a shop of 300 sq ft and recently expanded our Grove City shop to 2400 sq feet. We have built our business on a motto of WE Build a Bridge! Our goal is to be a source of help and hope to our customers, community and fellow store owners. Q. What do you love about the Grove City community, the Grove City Area Chamber of Commerce? A: We joined GCACC to allow others to know about our business and all that we represent in the heart of Dresden. I also want to know what other services are provided by the businesses around us. GCACC is a family of businesses that are willing to show support and build a bridge to one another. Q. Why is it important to you to be active in the community and with GCACC? A: We love having a business in Grove City because there is continued support from the community and the organizations that provide services to make us successful. Q. How would you encourage others to become more involved in GCACC and the community? A: We continue to grow our business and look for local products and national products that provide unique and high quality finds that enhance and support the wonderful community we live in and support. Thank you for this honor. Kevin and Christie Laffin, Owner and Operators of The Farm Table on 62â—?


AND THE NOMINEES ARE - CONT... Q&A with Karen Fahy, Nominated for Spirit of the Chamber Q. How long have you (or your business) been a part of the Grove City area community? A: I have lived in Grove City since 1998 and been involved in the community since 2000 and have worked for the City of Grove City for 15 years. I have volunteered at GCACC events for the past 19 years, and am also, active with my church, Our Lady of Perpetual Help as well as the Grove City Noon Lions Club. My work at city events and volunteer efforts with many civic and community organizations, both here and in the central Ohio area, have given me the opportunity to meet, work and play with so many wonderful people. Q. What do you love about the Grove City community, the Grove City Area Chamber of Commerce? A: The generosity. Being active in the community, I see how individuals, civic groups and businesses come together for those in need. Whether we build a monument to honor the fallen or a ball park and playground for all abilities or help families in need - the soul of our community is abounding in kindness and open hearts. Q. Why is it important to you to be active in the community and with GCACC? A: Grove City has so many dedicated people celebrating a unique culture at festivals, community events, sports games, historical activities or honoring those who’ve gone before us. I love volunteering to help in whatever way is needed across our community and especially enjoy photographing events. Capturing moments is an important way to tell our community story. To me, the click of a button helps us focus on where we are and where we have been. I’m proud to be a very small part of a much bigger picture! Q. How would you encourage others to become more involved in GCACC and the community?


A: Ask! There are many people who are interested in helping but don’t know how they can. The smallest gestures can mean the most to someone. Focusing on the little things can show a person they can make a difference. Find ways to include and encourage people to share their talents. If we think about times we’ve needed help, we should act on that to develop and inspire others to share in the great things we do for the business community and individuals. ●

Q&A with Chris Wright of Wright Graphic Design, Nominated for Heart of Chamber Q. How long have you (or your business) been a part of the Grove City area community? A: I worked with my father in Grove City at his print company, Z Print. He used to print the racing programs for Beulah Park. In 1997, I moved to Grove City and three years later in 2000 started my own graphic design and print company in Grove City. I’ve been in my current location since 2008. Q. What do you love about the Grove City community, the Grove City Area Chamber of Commerce? A: I really enjoy meeting and working with the other small businesses, and community leaders and building relationships with those people. It feels good to be part of a group that is focused on improving our community. Q. Why is it important to you to be active in the community and with GCACC? A: I believe that the success of a community is a group effort and I try to give back when I can. I volunteer my time during several of the larger community events like Arts in the Alley, Taste of Grove City and the Alumni Softball Tournament and I take pride in the fact that I’ve been able to help make those events run smoothly. Plus, it’s fun to network with others who also share the common goal of keeping Grove City a great place to live

and work. Q. How would you encourage others to become more involved in GCACC and the community? A: Inviting others to attend the various community network groups like GCACC is crucial in meeting new people and getting them involved. We really have some great people who genuinely LOVE our city, and their passion is contagious, so it’s not hard to get others to participate.

Q&A with Trent Soles, Nominated for Spirit of Chamber Q. How long have you (or your business) been a part of the Grove City area community? A:We have been connected with Grove City since 2009 when we joined First Baptist Church Grove City, where we helped start the Genesis contemporary worship service. In 2014, we decided to launch our company in the Pinnacle golf club community with HighPoint Living, a private social publication that builds bridges between neighbors with the support of local business partners. This year we expanded the company with a new program, BeLocal Grove City, that reaches all the new movers in Grove City and surrounding areas, to help them get acclimated with local businesses, events, adventure opportunities, and resources. Q. What do you love about the Grove City community, the Grove City Area Chamber of Commerce? A: We love the authenticity of the people in the community and their desire to support one another. As members of the GCACC, we have had the opportunity to work alongside, and develop wonderful friendships, with other business members, who have a heart for Grove City and the people. It is such a blessing to be part of an organization that is making a positive impact in the lives of others. Q: Why is it important to you to be active in the community and with GCACC? A: We truly believe that it is not about what the Chamber can do for us, but rather, what we can do for the Chamber to build UNITY in the

community. We believe that every member should have the mindset of a servant and focus on supporting one another. Q. How would you encourage others to become more involved in GCACC and the community? A: First of all, join as a member! Next, attend the Chamber 101 to learn about the various opportunities the chamber provides. After that, support new or existing business ribbon cuttings as often as possible and volunteer to serve the community through local GCACC sponsored events like the golf outing, Arts in the Alley, and The Farmers” Market to name a few. The more the community sees you, the more they will trust you. ●

Q&A with Amy & Steve with Jolly Pirate Donuts, nominated for Heart of the Chamber Q. How long have you (or your business) been a part of the Grove City area community? A: Grove City Jolly Pirate Donuts [GCJP] opened in 1974 on the corner of Southwest Blvd and Broadway (US 62) and has borne witness to the growth of Grove City over the course of time. This location was owned by the founder of the donut chain until 2017 at which point it was sold to the current owners (after a brief closure): Amy Rinehart & Heather Jacob (sisters - maiden name Holland). GCJP is one of the few remaining shops opened 24 hours a day, seven day a week that continue the tradition of hand-rolled, hand-cut, hand-fried, and handdecorated donuts and pastries. Q. What do you love about the Grove City community, the Grove City Area Chamber of Commerce? A: Amy and Heather are third generation residents of the Grove City area – born and raised. The store is a family affair with their parents, children, aunt, and spouses all working together. The Grove City community is an extension of this family and while growing forward it still maintains those small-town feels that makes it unique. The local pizza shop knows your order by your voice… The local watering hole knows what to pour when you enter the door…. The local diner knows the night of the week you come for your Nominees Are... continued on page 19➔ CHAMBER BUSINESS CONNECTION DECEMBER 2020 | 17

WORK LIFE BALANCE Finding Balance Through Reflection With New Year’s resolutions longer than some children’s Christmas lists, it can be a challenge to figure out where to start, how to start, and how in the world we’re going to become master chefs who run marathons while securing promotions and keeping pristine homes. Spoiler Alert: You aren’t going to do all. Or, at least not to such high degrees… We had a great chat with Rhonda Shappert, Community Specialty at StoryPoint and coach, about work-life balance where she echoed the same sentiments. Society tells we can do it all perfectly, she pointed out, but she also added that for different seasons of our lives we’ll have different priorities; some things might not be done so ‘perfectly’.

“Take a break,” she stressed of the need to create time away from work, and to take care of ourselves. Rhonda’s biggest take-home point for finding our balance in work, in life, and in both, is reflection. Reflecting daily, weekly, and monthly will allow us to see what’s working, and what isn’t. Consider what was done well, what didn’t meet standards, and what wasn’t done at all. “It’s easy to get caught up in the hamster wheel,” Rhonda remarked of getting caught in the ‘daily grind’ of life. Reflecting isn’t meant to be a time to dwell on shortcomings, but seeing what changes should be made so those tasks can be completed. Perhaps a single task is just too big for one day; break it down into small steps. This can be done in the workplace for a larger project, or at home when committing to a household project or selfcare action. Rhonda suggested that daily reflection be done in the morning when we’re at our freshest. This might also include our favorite cup of coffee and perhaps motivational or spiritual readings of our personal preferences. Setting a clear path for the day allows for the best route to our daily objectives. Habits based on priority will lead to more intentional and purposeful actions. While we’re ultimately responsible for our own balance in life, it doesn’t mean we can’t reach out to our co-workers and offer a listening ear. But, Rhonda pointed out we must first build a relationship before we can have those 18 | CHAMBER BUSINESS CONNECTION JANUARY 2020

meaningful conversations. By getting to know our colleagues, we’re not only ‘tuned in’ to their cues that could signal distress in their lives, but able to connect and open up about work and life to one another. We might not be able to solve another’s problem, but we can listen. At StoryPoint, Rhonda pointed out how she will get to know others (which was apparent as everyone knew her!), but also lend a helping hand to ease someone else’s burden, even if that task isn’t in her initial job description. Working where care is given to others, Rhonda sees firsthand the need for self-care among her co-workers. “Take a break,” she stressed of the need to create time away from work, and to take care of ourselves. Self-care might not look the same for everyone, but Rhonda said free tools are available online and in the community to discover the ideal self-care activity (for Rhonda, it includes music, services, and making salads… see the actions list for details!). But, remember like the resolution list, not everything has to be done at once. Committing to healthier cooking for self-care may start with finding a simple recipe. We may need to brace ourselves for not being able to have it all at ‘max speed’ in the new year, but with purposeful reflection of our priorities, strengths, and shortcomings, we’ll hopefully end up with all we actually need. 

AND THE NOMINEES ARE - CONT... Thoughts into Action: Along the way of our conversation, Rhonda provided excellent examples of actions she or others completes for the sake of work-life balance or self-care. For ease of reading these actions, we pulled them into their own list: • Download: Or a brainstorm, or a mind dump, whatever you’d like to call it, take time to pour out all of your thoughts and intentions for a particular month, event, project, etc. Rhonda designates pages of her planner just for a ‘download’ of what should be accomplished each month, even including household repairs. • Corral Your Thoughts: In addition to her planner, Rhonda keeps a notebook on hand for other ‘downloads’ as well to free her mind and keep all of those ‘random thoughts’ in one place. She also suggested a master notebook for all the sticky notes that may house those little memos could keep pieces from falling through the cracks. • Her Self-Care Sunday: Rhonda and her family take time on Sundays to meal prep lunches for the week ahead. This might look like work, but it’s actually self-care as the family spends time together and takes time to mindful of the noon meal which can be rushed and turn into a nutrition nightmare. Currently they do jar salads, but she’s getting ready to expand the menu. • Music, walks, and screen breaks: Those who know Rhonda knows she’s musically-inclined (recently she sang along with the Friday pianist at StoryPoint), meaning she finds self-care from music. Taking walks and breaks from our screens are also important, even if it’s a twominute exercise break in the office, or a walk down the building halls. • Service to others: Rhonda feels ‘filled up’ again after giving in service to others, even in short conversation with StoryPoint residents. She suggests beginning with one hour a month to one place to serve and finding “how you can use your strengths to give back.”

favorite meal…. There are no strangers in Grove City, just family you have not meet. Q. Why is it important to you to be active in the community and with GCACC? A: Just like the GCACC’s mission of creating a positive environment for businesses, GCJP believes that local businesses have a social responsibility to provide positive impacts to their communities. Since taking ownership in 2017, Amy & Heather pride themselves on supporting Grove City through Alumni Homecoming, SWCS First-Time Rider Program, Grove City Parks & Rec Baseball, GCKA 1st Annual Fall Classic Soccer Tournament, and all 32 PTAs within the SWCS district. GCJP has a standing collaboration with fellow local business owners of Grove City Brewing Company to pair their brewing talents with our donuts to make wonderful beers. We has been an active participant in the GCACC award winning Farmer Market for the past two years and continue to do so. The Grove City community is our family and each day we strive to improve it. Q. How would you encourage others to become more involved in GCACC and the community? A: Grove City has many organizations and events that create this amazing balance its growth forward with maintaining those small-town feels. GCACC is a fantastic organization that provides the support and resources for any local business to be successful. Grove City Area Convention and Visitor Bureau promotes our community as a place to meet, stay, work, and play. Heart of Grove City organizes events that bring everyone together to celebrate our beloved city. Every nonprofit needs coaches, tutors, and active members. Volunteer and pledge your time to a cause you want to support and inspire others to do so. Volunteerism is currency that appreciates. ●




Grove City Methodist Hospital (Located behind Target) The OhioHealth Grove City Methodist Hospital campus now includes heart and vascular care and primary care from OhioHealth Physician Group. It’s just another way we’re bringing your best health within reach.

© OhioHealth Inc. 2019. All rights reserved. FY19-37248. 04/19.

Jackson Pike



Buckeye Pkwy

Stringtown Rd Parkway Centre Dr

To learn more about the ways OhioHealth cares for Grove City, visit



Grove City Area Chamber of Commerce + Franklin University Par tnership The Grove City Area Chamber of Commerce has partnered with Franklin University to provide the following educational benefits:

Tuition discounts on associate, bachelor’s and master’s degree and certificate programs.



Free textbooks

20% tuition discount on all programs up through the master’s level

Franklin University offers a variety of programs through the Ross College of Business, College of Arts, Sciences & Technology, College of Health & Public Administration and the International Institute for Innovative Instruction.

Grove City Area Chamber of Commerce employees and members can combine tuition discounts and free tuition deferment with their employee reimbursement.

Take Advantage of the Savings Today! Apply: Verify Employment: Learn More: Questions? Contact: Mary Beth Bertrand, Senior Partnership Account Manager CHAMBER BUSINESS CONNECTION DECEMBER 2020 | 21 | 614.947.6716

To place an ad contact the chamber office at



Profile for Chamber Business Connection

Business Connection Volume 4 Issue 1