Garland City Press - Special Edition 2016

Garland

City Press February 2016 • GarlandTx.gov

Mayor's Message Page 2

#GarlandRecovers Community Response Page 4

#GarlandStrong Rebuilding is Underway Page 6

Preparedness Reminders Page 7

Thank You! Page 8

An official publication of the City of Garland

Message from the Mayor

This special edition of the Garland City Press is dedicated to the spirit of Garland – a spirit that is selfless and indomitable, facing the destruction left in the wake of the Dec. 26 tornados with strength, grace and even humor.

Firefighters and police officers who were off the clock responded immediately along with those who were on duty. Crews from Garland Power & Light, the Streets Department, the Fleet Department and the Parks and Recreation Department cleared roadways, restored power, set up shelters for those left homeless, and made sure City response vehicles were ready for the task. The Office of Emergency Management I have heard countless stories of courage from the night quickly called in the logistics, operations and planning teams needed to support and of the storm itself – our own emergency response teams maintain response and recovery operations. Building Inspection was on the scene and the neighboring responders who answered the call, quickly to begin assessing the level of damage and habitability of the structures. along with storm survivors themselves who looked after the needs of their neighbors before their own. Our During the initial response and throughout the recovery process, every department community has been blessed to witness the caring and has offered up expertise and resources while maintaining the day-to-day operations generosity of neighbors, family, small organizations, large of City government. corporations, other government entities, and so many more in the days and weeks that have followed.

I am proud to serve as Mayor of this incredible community, from those impacted by this devastating storm to those who have responded. And to those from other There are more stories than we could begin to tell in government entities and other communities who came to our aid, I am proud to call these pages. Some are uplifting and hopeful, others you a friend to our community. are heart wrenching and painful. But all are part of the fabric of Garland, a city known for overcoming adversity, Remember: rebuilding from disaster and working together toward Grow Community. Grow Opportunity. Grow Garland. the future.

Mayor Douglas Athas 972-205-2400 Mayor@GarlandTx.gov Mayor’s Evening Out 5 to 7 p.m.

Feb. 25 Location to be determined

We offer humble gratitude to all who have rallied around our community in our time of need. The words “thank you” cannot fully express our deep appreciation for the volunteers and donations that continue to go toward meeting the needs of those facing the long road to recovery. A strong community response comes from having already been a strong community.

How to Receive Assistance

I also want to publicly thank our own City staff for their sacrifice and response. I know it’s the job of public safety departments to jump into action when disaster strikes, "Our residents are resilient...and humorous.This couples' RV was but they demonstrated an amazing level of professionalism damaged as badly as their house. In Texas-style understatement: Some Repair Needed." and compassion above and beyond the call of duty.

Survivors are being referred to resources with case management assistance through St. Vince De Paul and Catholic Charities by calling 2-1-1 or 469-607-0909. Survivors will be referred to individual organizations to assist with ongoing needs.

Call 2-1-1 or 469-607-0909 Visit GarlandTX.recovers.org

GarlandTX.recovers.org is still available for storm survivors and for organizations still wanting to assist.

How to Help To donate goods or services contact

First Baptist ChurchFriendship House 469-429-5289 or GarlandTX.recovers.org Mayor Douglas Athas addresses the media in the affected area

2

GarlandTx.gov

When the Storm Hits Home Saturday, Dec. 26

The day after Christmas was filled with family time and post-holiday errands for most north Texans, until an EF4 tornado ripped through the region, including parts of Garland. The tornado struck at 6:45 p.m. near Interstate 30 and the President George Bush Turnpike. Homes, apartments and business were damaged or destroyed. Vehicles were swept off a highway overpass.

Eight people lost their lives in those vehicles that night. A ninth passed away on Jan. 9. More than 1,100 structures were impacted in south Garland. Building Inspection Department assessors declared 219 as unsafe and restricted access to 132 more.

The Garland Fire Department’s first 911 call was for a collapsed building in the strike zone. Battalion 2 Chief Scott Roseberry said the calls began pouring in, threatening to overwhelm crews on duty. Chief Roseberry called in Battalion 1 to coordinate incoming calls and activated the City’s Emergency Operations Center to support the response. Five operational commands were set up in the area: the accident scene on Interstate 30, the Landmark Village apartments and three in residential neighborhoods that suffered the most damage.

Garland police on the scene aided in the search and rescue efforts and provided security for the survivors. First responders from 25 entities beyond Garland responded to help. Garland responders were assigned to teams from outside the City to help with navigation and communication. The primary command post was set up at a nearby WalMart, whose employees provided food and drink to the responders and even spray paint to help mark the buildings that had been searched.

GP&L Power Restoration After the storm, GP&L worked overnight to stage poles and other equipment (below), ensuring crews were ready to begin power restoration the morning of Sunday, Dec. 27.

The tornado caused extensive damage to electric facilities in its path, taking 4,200 customers offline.

Over four days, GP&L replaced 40 poles and nearly nine miles of wire. By Dec. 30, all homes that could safely accept electric service were back online.

North of Garland, GP&L’s transmission crew restored power to TMPA’s Olinger–Pruitt transmission line by removing debris left on the phases by the tornado that passed through Copeville.

“I was amazed at those who were off-duty and dropped everything in the middle of the storm and who wanted to come help the residents of Garland. And the on-duty crews who kept going on despite the conditions,” said Chief Roseberry. "It wasn't just firefighters helping out; it was neighbors rescuing neighbors."

2015 Tornando Impact Area

ROWLE

TT RD

Tornado Impact Area

3200 1801

3232

3216

4226 4222

3205

1785

4218 4214 4210

3305

4206 4202

4270

HA

1603

E I30

4268 4266

OFF

CHA

N

I30

E

CH

AH

A

ON

S 5001

4290 4288

1635

4292

1602

HWY E BUSH

4809

4106 4110

4114

4117

4118

4515

4514

DR 4125

4522

4619

WILTSHIRE CT

4817

4729 4733

1298

4414

44024406

5014 4401 4405 4409

4209

4201

4202

4349

STIRLING DR 4402 4406 4410

4206

4522

WEDGEWOOD DR

E

4109

RGE

1050

E I30

Y FRW

698

GU

5249

646

5205

5206

RT

4722

5210

DR

5218

5501

5506

5505

5721 5725 5729 5722

5801

5521 5601 5605 5609

5717

5718

4301

5722 4209 4213

4321 4317 4313 4309

4305

5513

5514

MARTINDALE DR 4202 4206 4210 4214 4218 4302 4306 4310

5526

5529

5530

5601

5602

4334

6001 6005

6002

5914 5918 6002 6006

6009

6010

6013

6014

6017

6018

6006 6010

5925 5921 59175913 5909 5905 5901

6009 6013 6017 6021 6025

4001 4005

4001

4125

4110

4010 4014 4018 4022 4026 4030

6013

6018

6017

6022

4213 4217

6026

4005 4009

4118 4122

4013 4017 4021 4025 4029

4002 4006 4010

6329

40224026 4030

4202 4206

41334137 4201

4214

4209 4213

4130 4134 4138 42024206

6302

6305

4421

4510

4222 4302 4306

6010

6009

6017 6101

6114

6109

4310

4405

6206

6205 6209 6202

6205

6210

6209

6214

6213

6218

6217

6222

6229

6413

3901

6401

3905

3906

6507 6513

6506 6510

6509 6513

6510 6514 6518

5814

5805

T CT

6706 6710

6705

5814

6701 6702 6706 6710

5830

5821

5830 5834

5809

5826

5817

5826

5834

5825 5829 5833

5733

6802

6810

6818 6822 6826

5846

7038

7124

5849

6902 6906 6910 6914

4901

4814 4702 4706 4802 4806 4810

4801

4805 4809

4813

5009 5013

5229

5226 5218 5222 5437 5202 5206 5210 5214

5306 5230

5302

5670

5454 4914

4922 4926

4934

4942

5458

4806

5006

4915

4909 4905

4906 4902

4901

4905

4906

5001 5005

5010 5009

5013

4910

4909

4914 5002

4910

4909

4914

5002

4918

5006 5010

4913

4917

5014 5018

LL LN

SHE

SEA

5001 5005

BEND LN

5556

4910

5102 4918

5006 5010 5014

4710

7133

71067110 7114 7118

7018

7121

7118 7122

7114

7117

LO CHALMERS LN 7042 7102

7121

7122

7125 7129

7126 7130

7109

7102 7106 7110

70097013 7017 7021 7025 7029 7101 7105

7001 7005 7009 7013

5002

5014 5018

5026

5221 5225 5213 5217

HOLLOW

5318

5314

7130 7134

7113 7117

7110

GEORGE BROWN DR

6922 7002 7006

4813

JON BOAT DR

4702 4706

5434

5426

5320

CT

DR

7113

7114

7109 7113

71067110 7114

7026

7117

7118

7021

7014 7018 7022

7029

7030

7105

Legend

7117

7118

7121

7122

7113 7117

7102 7106 7110 7114

Legend

7126

5814 5818

4910

4809 4705 4801 4805

5010

5433

5310

4902

5006

5022

5429

5450

5314

5305 5301

4809 4810 4813 4814

4810

4814 4817 4818

4902 4906

5438 5442

5446

N

5309

5306

5322

DE

DON GOMEZ LN 7126

7109

7106

7105 7001 7005 7009 7013 7017 70217101

7002 7006 7010 7014 7018

5810

5845

5445

5310 5302

5430

5324

HID

5422

7129

7122

7102

WILLS DR

5806

5841

CHRISTINA LN 6718

7001 7005

5802

5837

6933

5437 5441

5449

5301

5313

5301

5741

5738

5833

5842

7118

7101

7034

7101 71057109 7113

6942 6946 7002 7006 7010

5737

5734

5829

5838

6929

6938

5729

5730

5825

5822

5813

5818

5802 5801 5806 5805 5810

5821

5818

5809

6714

5822

6502 6506

4802

5422 5426

5440

5321 5317

5314

7121

7118

7125

7122

7126

T ES HW RT NO

LL HI SE RO

BARNES BRIDGE RD

7125

Impact Area Tornado Path

City Limit

Impact Area

BROADWAY

6517

6709

BRIGH 6702

6418

6501 6505

6605

6414

6413

6420

6514

TT BOBTOWN LE W RO

6410

6409

6416

6502

6701 6705

6406

6405

6412

DR

6417 6501

4801 4805

5322 5318

5305

7125

7114

7030

7029

7034

6925

6934

5725

5726

5817

ELL

6413

6506 6510

6401

6408

6409

6505 6501 6502

6509

6402

6402

6405

3909 6418 3902

4806

5313 5317 5321 5309

5305

7121

7110

7026

7025

7030

6930

5721

5722

5813

5810

6926

5717

5718

5809

5806

4802

4805

5406 5410

5418

5418

7026

6922

5713

5714

5805

5802 5801

4801

4809 4813

4818 4822

5342

5414

5430

7025

7022

7021

7022

6921

6918

5709

5710

5801

6650 4017

4814

4821 4826

5421 5425

5434

5414

7021

7018

7017

7018

6917

6914

7017

7014

7013

7014

6913

6910

5706

6710

6602

4009 4013

4806 4810

4813

5430 5434

5338

5422 5441

5217

7117

7013

7010

7009

7010

6909

6906

5702

6337

4001 4005

4805

5426

5410 5414

5437

5309 5326

5418

5230 5234

5238 5242 5246 5250 5254

5309

7009

7006

7005

7006

6902

5426 5430 5434 5438

CREEKRIDGE LN

4801

4809

5413 5417

5237 5241 5245 5249 5253

5318

5402 5405 5409 5413 5417

5433

5305

5210 5212 5214 5216 5220

5314

5221

7113

7005 7002

7001 7002

6901 6905

3909

4829 48334901 4905 49094913 4917

5425 5429 5433

5409

5418 5422

5438

5429

5301

5221

5310

5334

5213

7109

7001

6302 6306

5414

5345

5330 5418 5334 5422 5426 5430 5434

5237

5234

5213 5217

5306

5322

5341

5325

5318 5322 5326

5417

5425

5402 5406

5513 5517

5302

5326 5330

7125 7129

7105

6230

KI WY

6314

6802

5705

3914

48304834 4838 49024906 49104914 4918

5421

5410

5418 5422

5414

5317

5337

5410

7106

6918

3905

CRESTPOINT LN 4806 4810 4814 4818 4822

4801 48054809 4813 4817 4821

4717

5417

5313

5206

5406

7102

6226

6318

5417

49054909

5413

5406

5309

5902 5910 5906 5918 5926 5930 5920

5202 5210

5222 5226

5313

7126

7121

7117

6222

6225

SASA

4825 48294833 4837

5402

5305

5326

5333

5421

5214 5218 5222 5226 5230

5401 5405

5516

5301

5830 5834

5214 5218 5225 5229 5233

5209

46144618

7122

7101

6218

6221

5701

6417

5410

5401

5314

5410

5413

5214

5322 5325 5329

5317 5321

5402 5406

5414

5411

5221 5225 5229 5213 5217 5233 5201 5205 5209

5512

5210

5209 5213

5965

59215961

5816 5814 5820 5808 5802

5842 5938 5846 59545950 5852 5854 5860 5946 5952

55015505 5509 5513

5205

6018

WESTLAKE

4610

7118

7102

6214

6217

6225 6322 6229 6233

4817

5406

5150

5206

5201

5117

6002

6010 6014

7114 7110 7106

7014

6742

3906 3910

6235

5201

4605 4609

4530 4526 4522

6210

6213

6206

6201 4310

6109

6114

4609 4605

4606 4602 4538 4534

6105

6110

4510 4514 4518 6117 4506 4502

5025

5109

6006

4601

6102 6106 6101 6110

6106

6113

6122

4502

6018

6102

6105

6118

6202

4534

4526

4518

6014

6013

6110

6113

4610 4606

BEAUS WY

6005

6014

6102 6106

6109

WIN

AY DW OA BR

3902

5013

5105

5113

4501

4513 4517 4521

6001

6010

6018

6105

4401

42144218 4222 4302

4501 4505

6006

6013

4621 4625

4618 4622 4626

4506

4505 6002

6005 6009

6101

4221 4301 4305 4309

4518

4509

5918

6001

6021

4413 4417

6730

6306

6409

D OO W TE A G

RD

4514

4513

6310

6313

6401 6405

4906 4910

4902

4814

4810

4806

4713

4817

LAKEWAY DR

4517

6017

4409

4613

4521

5917

4417

4409 4405 4401 4325

6221

6314

6310

6309

3825 3829

5009

5021

5101 4601 4605 4525

5910

6302

6306

5001 5005

5010

4450 5200

5906

6318

6330

4913

4936

4406

5902

5914

6258

6259

6310

5722 5726

4541

4321

6322

6334

4802

4805 4809

4709

4905

4926

5718

5721

4330 4334

6326 6325

5407 5409 5150

5322

5402

5114 5118

5138 5142 5146

5202

5209

5321 5305 5309 5313

5318

5326

4926 4930

KELSO LN

5413

4909

5714

5713

4313

6250

6306

6305 6309 6313 6317 6321

6301

4714

4705

4901

4918

5913

4317

6106

6240

6301

6333

5706

5405

4929

4926

4921 49254929

4918

4913 4917 4921 4925 4929 4933

4905

5710

4301 4305

4217

GUTHRIE RD

6325

3806 3802

4825

4533 4537

5901

4413

6006 6010

6014 6018 6022 6026

6102

4210 4214 4218

4201 4205 4209

BACCARAT DR

4114

6317

4817 4821

5909

4106

CHINABERRY DR

6321

4114 4118 4122

4102

4025 4029

4009 4013 4017

4813

5709

5905

4309 4101 4105 41094113 4117 4121

CRYSTAL LN

4002 4006

4809

5002

6002 5918 5914 5910 5906 5902 6014

4102 4106 4110 4114 41184122 41264202

6106 6110

4022 4026

6117 6121

4805

5705

5717 4321

4318 4322 4326

4509

4501 4425

5914

6001 6005

CRESTWOOD DR

6102

4010 4014 4002 4006

6113

4801

4902

5702

5701

4513

4505

5902

5910

ST DR

5917

4021

4021

SILKTREE DR

6109

5622

4921

4913

MEADOW VISTA PL

4909

5626

4517 4521 4525 4229 4233

4218 4222 4226

5906

5910

5913

6013 6009 6006

REDPINE DR

4005 40094013

6106

6105

4005 4009 4013

4006 4010 4014 4018

6102

6101

4721

5614 5618

5621

WATERWAY DR

6033

4717

4802

5606 5610

5617

5017

4210

LAKECRE

6002

6001 6005

6006 6010

4001 6026

6030

6029

4713

HIGH DR

5518

5605 5609 5613

4330

4306 4310

4230

4222

4201 4205 4209 4213 4217 4221 4225

4202

5906

MARTIE LN

6005 6009 6013 6017 6021 6025

E LL VI ER NT E C

5905 5909

6002

6001

6002 6006 6010 6014 6018

4210 4214

4202

4614

5522

5525

4313 4317

4305

BLUE CREEK DR

5821

MARY JANE LN 4114 4118 4122

5901

MULBERRY DR

HIGHCREST DR

MILLER

4710

4706

4701

4709

5514

5521

5602

4318 4314

4217 42214225 4229

4201 4205 4209

5813

4101 4105 4109 4113 4117 4121 4125 5837

4033

4017 4021 4025

4602

5510

5517

5522

5610

4510 4518 4522

5825

5809

5821

4001 4005 4009

4502

5518

4326 4322

5809

5817 5806

5817 5825

5902

MILLER

4702

4705

5506

5606

5612

5613

5708 5710

5805

5829

5806 5810 5814

3905 3909

4901 4905

4902 4906 4910

KELSO LN

4601

5502

5509

5510

BRIARCREST DR

LYONS RD

5717

5609

5715

5714

RIDGECOVE DR

EK CRE

SH 66

5513 5517

5518 5522

5602 5604

5606 5608

5617 5614 5621 5616 5701 5618 5705 5620 5709 5702 5711 5704 5713 4329 4333 5706 4325

5610

5706 5710

5713

5526

5605 5609 5613

5614

5702

5705 5709

5509

5510 5514

5517 5521

5625 5621 5617 5629

5626

5802

5403 4917

4901 4905 4909 4913

OAKMONT LN

5502

5505

KERRY LN

5501

5506

5601

5610

61116115

RD

5502

5513 4206

5524

4633

6103

PKWY

RK PA

5501

5509 5520

5525

4621

6231 6229 6227 4625 6221 6217 6219 6213 6215 6209 6205 6207 6203

4561

4565

6025 6027 6031 6101 6105

Y BA

E LN

416 402

4557

4571 4581

6007 6011 6003 60056009 6001

F

WIS

S TRL

OAK

5906

4605

4521

4517

4509

5338

4841

4701

4118

5905

5524 5526 5528 5530 5532 5534 5536 5538 5540

5106 5110

5518

5145 5149 5205

5509

5317

5314

5502 5506

5122 5126 5112 5116 5124 5128 5130 5134

5433 5501 5505

5318

5313

5310

5401

4837

5429

5504 5508

5314

5309

5306

5313

4833

4813

5109

54215425

5310

5307 5302

5309

4829

4825

4817

4753

5105 5113

5117 5121 51255129 5137 5141

5116

5202 5206

5306

5305

5290

5301

4821

4745 4749

5118

5201 5205

5302

5303 5301

5294

5305

5334

4741

4729

4613

4501

5210

5326

5409

362

3825

4513

4505 5421

5505

4134 4202 4204

4102

337

4737 4733

5318

BOBTOWN RD

354

4585

4629 5901

UR

5417

4301 4245

5130

5114 5026

5322

5505 55135517

5101

5114

CT

5409

KEY BEND

5330

5314

4622 4725

4305

401

6239

5909

5809

DS

440

430

5401

5253

5314

4910 4914 4918 4922 4726 4730 4734 4802 4806 4810 4814 4818 4822 4826 4830 4902 4906

5310

4626

4502 4506 4510 4514 4518 4522 4602 4606 4610 4614 4618

5413

5118

5306

5306

5305

4617 4501 4505 4509 4513 4517 4601 4605 4609 4613

BRIDGEPORT DR 4309 450

5130 5126

5249

5245

5318

5325

FREEPORT DR

5301

4606 4610 4502 4506 4510 4514 4518 4602

ZION

5409

S

444

5805

WIN

E RD

5913 5825

5817

5801

4617

5522

4906

4918 4920

KNOLLRIDGE DR 5102 5110

5121

LAKERIDGE

5137

5237

5241

5109

4926

5302

5310

5321

4825 4725 4729 4733 4737 4801 4805 4809 4813 4817 4821

5222

5302

VIC

5309 5313 5317

5322

5429

5417

5106 51295125

5129 5133

5233 5225

5201

5017 5025

5301 5305

5310 5314 5318

BAYPORT DR 4726 4730 4734 4738 4802 4806 4810 4814 4818 4822

4613

4609 4501 4505 4509 4513 4601 4605

5401

5405

SER

E I30

5730

5714

4613

4541

4549

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980 978 942

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3818

716

N

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ON

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3814

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5209

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5710

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4434

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4505 4501

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4606

4714

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4101

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4729 4733 4801 4805

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4925

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4629 4633 4637 4641 4601 4605 4609 4613 4617 4621 4625

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4702

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4314

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4315

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4802

4810

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4510

4515

4601

4606

4609

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4502

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1355

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1333

5837

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4626

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4513

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4519

4526

4601 4605 4609

4618 4622

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4350

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1365

1363 1359

1351

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4214

4517 4601 4605 4609 4613 4617 4621 4625 4629 4633 4637 4641

4410 4414

1379 1383 1367

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3910

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4448

4416

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3802 3810

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3918

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4509

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EXETER

4121

41224126

4033 4101

4801

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DR

4502

4510

4418 4502

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4901

4001

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40184102

4030 4034 4102

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4921

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40184022

4002 40064010

4917

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4506 4109 4113

4417 4501

4617

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4414 4502 4506

4613

4609

4327 4331 4324

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4001 4005

4821

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4005 4009

4002

4810

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4613

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4813

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41014105

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4320

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3920

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4206 4210

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4315

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DR

3918

4617

4809

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4518

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4401 4405 4409

NG

4805

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4801

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4110

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3914

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4106

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3814

3913

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4115

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4106

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3806

3909

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4302

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4418

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3814 3806

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4009

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4411

4441 4374

4420

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4401 4407

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1534

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4022

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3826

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4009

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3904

3821

4101 4006

4212 4216

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4821 4781 4412

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1417 1520 1506

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4021

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4101

4881

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4009

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4105

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4113

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3909

4110

4005

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3917 3913

3905

3813

4121

4010

4005 4001

4106

4119

4202

4117

4012

4009

3816

4102

4115

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4014

4013

3822 3818

3814 3812

4024

4109

4210

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4020

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3913

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4024

3822 3818

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4001 4025

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2422

Special Edition

3

#GarlandRecovers The Community Supports Those In Need Almost immediately after daylight revealed the enormity of the storm damage on Dec. 27, the City set up a website, GarlandTX.recovers.org, in an effort coordinate survivors’ needs with the community meeting more than 281 needs. City employees monitored the site and made hundreds of phone calls to help match the resources available with needs to storm survivors.

at the Granger Annex and run by Adventist Community Services, Disaster Response.

On Jan. 10, the JDMRC closed to reorganize the transition to long-term recovery to meet a different need in the community. The center reopened on Tuesday, Jan. 12, as the Recovery Assistance Center (RAC), designed to help individuals, families and businesses navigate their long-term needs such as housing, financial counseling and rebuilding. This portion of the center ceased operations on Jan. 23.

The Cities of Garland and Rowlett partnered with Dallas County to open a Joint Disaster Management Resource Center (JDMRC) on Dec. 29, at Granger Recreation Center in Garland. The center served as a Of course, not all relief efforts occurred at the JDMRC. hub for volunteers, donations and survivor resources.

Texas Baptist Men organized chainsaw groups in the area to assist in debris removal. Churches of Christ Disaster More than 900 families were registered with the Relief Services, led by Saturn Road Church of Christ, American Red Cross to receive disaster relief resources. set up a temporary center on Bobtown Road to provide They were able to meet short-term needs such as daily lunch and dinner, coordinate on-site volunteers financial assistance, hygiene kits, immediate health and help direct storm survivors with other immediate care needs and much more. Individuals and families needs. Living Hope Church on Lyons Road gave those were matched with organizations from Voluntary in the impact area a chance to do laundry and take a Organizations Active in Disaster (VOAD) along with shower. Oasis Church, which was completely destroyed other local agencies who could assist with clean up in the tornado, was out serving breakfast, lunch and and debris removal, counseling, transportation needs, dinner to volunteers and survivors the days following. replacement of driver’s licenses, clothing and other Dozens of other churches and organizations provided services. work supplies, food and assistance for the past month.

Operation Blessing coordinated volunteers to assist in the storm damage impact zone. They held trainings and provided equipment to more than 4,500 volunteers that were assigned to help.

Over 100 different restaurants donated meals at the center to serve those going through the assistance process and the volunteers assisting them. Individuals, groups and major corporations generously gave clothing, bedding, cleaning supplies, household goods and pet supplies to the Donation Management Center located

Friendship House was one of several local organizations represented at the JDMRC, offering support to survivors.

To meet the immediate need of shelter, Garland hosted more than 50 guests at Gale Fields Recreation Center the first night of the tornado. As individuals were able to find housing and other assistance, the numbers began to decrease and the shelter closed its operation on Jan. 8.

"Thank you" does not adequately describe what it means to have everyone in the community pull together in this time of need, but we are all eternally grateful for everyone’s efforts, thoughts and willingness to keep #garlandstrong.

Volunteers with San Antonio Shoemakers warehouse team packed their trailer and drove to Garland. Over a two-day period, they donated over 2,000 pairs of shoes to survivors. Each person was sized and fitted for two pairs of shoes and a pair of socks.

4

Members of Salvation Army and Reach Out America served meals to residents visiting the JDMRC.

Operation Blessing held two daily orientations for volunteers who went out to the afftected area to help.

Days after the storm, Code Compliance distributed a semi load of water to the affected neighborhoods. As Adam Canales was delivering water, two strangers asked how they could help. Soon, Maxwell Schanbaum and Claudia Berube, from Dallas and Plano, were walking along side of the truck distributing water to storm survivors.

GarlandTx.gov

The Cleanup Begins

Volunteers and property owners quickly began sifting through the debris to find family treasures and make way for repairs and rebuilding.

care of the major debris issues. Debris must be placed in the proper locations (below) by Feb. 8.

Important debris removal reminders:

The City of Garland contracted with True North and • The City will not pick up debris generated by contractors. Property owners must work with TAG Grinding for a dedicated effort to remove stormtheir contractors to remove such debris. related debris. The debris haulers made tremendous • Separate the different types of waste on the curb progress, completing their first pass of the storm or in the alley (see diagram). damage zone by Jan. 15. The second pass began Jan. 19 and was completed before the end of the month. The • City crews cannot access private property to collect any type of waste; make sure it is on the final pass began on Jan. 27, and will focus on streets appropriate right-of-way and not blocking streets with the most damage; the final pass is expected to take or alleys.

• Try not to place storm debris underneath existing trees, to prevent damage to the tree and improve access by the debris removal crews.

For questions about storm debris removal, call 972-205-3366.

The Hinton Landfill is open to Garland residents to dispose of storm debris. Rowlett residents must have a Landfill Pass. The Landfill is located at 3175 Elm Grove Road in Rowlett and is open Monday through Friday, 8 a.m. to 4:30 p.m. and Saturday, 8 a.m. to 3 p.m. Visit GarlandEnvironmentalWaste.com or call 972-205-3500 for additional landfill operations rules.

Final Pass for Tornado Debris - Feb. 8 No Pick Up Zone

Pick Up Zone

TORNADO DEBRIS

VEGETATION DEBRIS

Take these items to Recycling Center located at 1426 Commerce St.

-Building materials -Drywall -Lumber -Carpet -Mattresses -Plumbing

-Tree branches -Leaves -Logs -Brush

‘WHITE’ GOODS

NOTE:

Garland’s debris removal crews will not pick up debris generated or moved to the curb by contractors.

-Refrigerators -Washers, -Dryers -Air conditioners -Stoves -Water heaters

ELECTRONICS -Accepted through Feb. 13 -Televisions -Computers -Radios -Stereos-DVD players -Telephones

Take these items to the Dallas County Household Hazardous Waste facility, located at 11234 Plano Road.

HOUSEHOLD HAZARDOUS WASTE -Oils -Batteries -Pesticides -Paints -Cleaning supplies -Compressed gas

For questions about storm debris removal, call 972-205-3366.

Visit the City’s tornado information webpage at GarlandTx.gov for updates and information.

Special Edition

Council Member Stephen Stanley

When the City of Garland in conjunction with the City of Rowlett and Dallas County opened the JDMRC on Wednesday after the storm donations immediately started pouring in and now over a month later they are still coming in. The previous coordinated efforts have now ceased but the City of Garland stands committed to work with the affected area residents and businesses for the months to come. This has and remains the biggest hurdle in making sure that all the needs get met and this will be ongoing long after the bright lights of the cameras have been turned off.

The one request I have is that for the next year to two we all keep the survivors in our hearts and minds and to help where you can; as it is this that has been Garland's greatest outcome in this disaster and that has been the outpouring of love and support for our neighbors in there greatest time of need.

District 3

Town Hall Meeting Tornado Relief Update

Alley Right-Of-Way

-Bagged trash -Discarded food -Recyclable materials -All trash should be placed on alley right-of-way the night before the scheduled weekly pickup.

I know of no better way to begin this note but to say thanks to all.

While there was approximately two square miles that was directly impacted by the EF-4 tornado on December 26 thousands of volunteers stepped up and came out to help a stranger and became friends during the process.

Respectfully, Stephen W. Stanley, District 3 Councilman

Following these specific guidelines when hauling tornado-related debris & household garbage to the curb will make for a speedier removal process.

HOUSEHOLD TRASH/RECYCLING

Thanks to All,

A discussion hilighting tornado relief efforts and long-term recovery.

WHEN

Saturday, Feb. 6 @ 10:30 a.m.

WHERE

Living Hope Baptist Church 6310 Lyons Rd. Garland, TX 75043 WHO Stephen Stanley, Council Member District 3 City departments: • Building Inspection • Emergency Management • Environmental Waste Services

5

we are

Fair Housing for Disaster Survivors The Fair Housing Act is a federal law that prohibits discrimination in housing-related services based on a person’s race, color, national origin, religion, sex, familial status, or disability.The Fair Housing Act ensures that all persons receive equal housing opportunity.

The U. S. Department of Housing and Urban Development (HUD) is available to help with any problem of housing discrimination. The Housing Discrimination Complaint Form is available to download, complete, and return, or to complete online and submit, or persons may also write HUD a letter or telephone a HUD office. Persons have one year after an alleged violation to file a complaint. Information needed to file includes: name and address of the person the complaint is against, address or other identification for the housing involved and a description and dates of alleged violation.

For information, call Garland Fair Housing Services at 972-205-3300 or HUD hotline at 800-669-9777 (voice) or 800-927-9275 (TTY). To file a complaint, visit hud.gov and select Topic Areas, then Housing Discrimination.

Guide to Selecting a Roofer/Contractor With the recent disaster, an influx of “storm chasers” and “fly-by-night” contractors will make their way to our community. The more information you have, the better decisions you can make regarding your home.

Here are few tips to help you:

• Be wary of a contractor who tells you that you don’t need a contract. Always get a contract that describes the work to be done, a time frame to complete the work, the cost of the work and payment expectations. Make sure both parties sign the contract.

• A deposit or down payment may not be necessary. State laws protect consumers from making down-payments to out-of-town contractors in cases of disaster remediation. Consult with Garland Building Inspection for details.

• Check with the Garland Building Inspection Department to be sure that the contract will require that all work will meet the minimum standards of the Building Code, that a permit will be obtained and that the final inspection is approved by a City inspector.

• Check the Better Business Bureau and make sure the company is in good standing.

• Ask for and check references. Ask family and neighbors to recommend good contractors they have used.

• Ask if the contractor is a member of a professional organization such as the Dallas Builders Association, North Texas Roofing Contractors Association, Roofing Contractors Association of Texas, National Association of the Remodeling Industry, Texas Association of Builders, etc.

• Verify the business address of the contractor and determine the length of time at that location.

• Consider requesting a lien waiver from the contractor, subcontractors and suppliers to protect your property from unpaid subcontractors or suppliers.

• Obtain multiple bids for the work and be wary of low bids.You may not get the quality that you desire.

• Don’t succumb to intimidation or threats.

The Building Inspection Department is located at 800 Main Street, Garland, TX 75040. Call 972-205-2300 with any questions or visit GarlandTx.gov.

6

Landlord/Tenant Rights & Responsibilities Workshop Wednesday, Feb. 17, 5:30 to 7:30 p.m.

232 Carver Drive, Bldg. 2 Garland, TX 75040

Learn how to recognize discriminatory housing practices, request maintenance, understand a lease agreement, avoid or resolve landlord/tenant disputes, request a reasonable accommodation or modification and other related topics.

Call Garland Fair Housing Services at 972-205-3300 for more information.

If you didn’t request it, reject it!

When disaster strikes, there are people eager to take advantage of unsuspecting victims by promising repair work while having their sights set on getting your insurance claim money and leaving you worse off.

The National Insurance Crime Bureau urges you to work with your insurance company for prompt claims handling of your covered losses. Beware of unsolicited contractors pressuring you to sign a contract or pay in advance.

To report insurance fraud, call 800-TEL-NICB; 800-835-6422.

GarlandTx.gov

Building Permit Office Onsite

National Disaster Photo Rescue

Monitoring Severe Weather

In an effort to help our citizens and their contractors start the cleanup and re-build process, the Building Inspection Department has established an office located in front of 4713 Bobtown Road. Homeowners or contractors can obtain permits without having to come to the Building Inspection Office located at 800 Main St. The mobile office accepts cash, checks (made payable to the City of Garland), Visa, Discover or MasterCard.

Credit cards must be presented in person and will be processed through PayPal. We cannot accept credit card information by any other means. The mobile office is open 9 a.m. to 4 p.m. Monday, Tuesday and Thursday.

National Disaster Photo Rescue (NDPR) is dedicated to the preservation and return of lost photos after a disaster, thus reuniting communities with treasured memories thought to have been destroyed. Their main priority continues to be "returning lost memories worth a thousand words." NDPR seeks to put pieces of family and individual lives together after a disaster by returning family photographs at no charge.

Garland residents have many ways to receive warnings, alerts and critical disaster information. The City of Garland uses a comprehensive approach to warning that uses as many of the available methods as possible.

Each has unique capabilities and limitations, so it is crucial to have several ways to receive warnings.

Photos found after the recent tornado may be dropped off at Granger Recreation Center, 1310 W. Avenue F, or at Fire Station #5, 5626 Lyons Rd. For additional information about NDPR, visit NationalDisasterPhotoRescue.org.

40th Annual

STORM SPOTTER TRAINING Learn how to prepare your family for severe weather.

SKYWARN training is free to anyone with an interest in weather or weather preparedness. Citizens learn the basics of thunderstorm development, fundamentals of storm structure, and basic severe weather safety.

For more information visit GarlandTX.gov

Special Edition

Free Training Saturday

Feb. 20

2016

9 a.m. to 4:30 p.m.

Doors open to the public at 8:15 a.m.

Granville Arts Center

300 N. Fifth Street, Garland, TX 75040

Agenda 8:45 to 9 a.m.

Welcome from Officials 9 to 9:15 a.m.

Television Media KDFW 9:15 to 10 a.m.

Basic Spotter Talk Part 1 10 to 10:15 a.m. Break 10:15 to 11:10 a.m. Basic Spotter Talk Part 2 11:10 a.m. to noon Survivor Panel Discussion Noon to 1 p.m.

Food Truck Lunch 1 to 1:45 p.m.

Dec. 26, 2015 Tornado Damage Surveys 1:45 to 2 p.m.

Radio Media KRLD 2 to 2:15 p.m.

Dallas Area/Spotter Operations 2:15 to 3:15 Advanced Spotter Talk 3:15 to 3:30 Break 3:30 to 4:30 Radar Interpretation

NOAA All Hazards Radio (with battery backup) – can be programmed for your specific area and for the types of warnings you want to receive.

CodeRED – Offers automated telephone and text alerts for severe weather, as well as other hazards.

Social Media – Automated weather warnings are posted to the City’s Twitter and Facebook pages, @garlandtxgov, City of Garland, Texas Government Outdoor Warning Sirens – These are designed to be heard outdoors, not inside your home or business.

Local News Media Broadcasts – Turn to local radio and television stations for details and follow-up information.

If weather condition appear threatening, make sure you stay alert and make use of these tools. For more information and to register for CodeRED, visit Garland-OEM.com.

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Our Sincerest Thanks...

Garland City Press City of Garland P. O. Box 469002 Garland, Texas 75046-9002

PRSRT STD U.S. POSTAGE PAID GARLAND,TEXAS Permit No. 365

Postal Customer Garland, Texas

Facts & Figures

200+ Garland firefighters and police officers responded to the strike zone 25 agencies involved as first responders from other cities/entities 600+ City employees responded to impact zone, EOC and other support sites Damage Assessment - 1,137 properties inspected: • 127 uninhabitable/destroyed • 132 restricted • 219 unsafe • 400 considered to have some affected/ minor/major damage 106 City employees staffing the Emergency Operations Center (EOC), Disaster Resource Center (JDMRC) and Gale Fields Shelter* 44 people from 20 agencies offered non-City support to the EOC and JDMRC through Jan. 10; representing a value of $46,053, no charge to the City of Garland 4,612 volunteers registered to support recovery 76 nonprofits and other agencies supporting recovery* 812 homes/3,007 individuals served at JDMRC starting Dec. 29* 281 needs met through Garlandtx.Recovers.org * through Jan. 10 marked the end of the initial response phase and the beginning of the long-term recovery phase.

Garland City Press is produced and funded by the City of Garland, and contains information about the City, as well as details on Citysponsored events.

Send comments or questions to: Dorothy White, Public & Media Relations, City of Garland, PO Box 469002, Garland, Texas 75046-9002.

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The outpouring of support in the wake of the Dec. 26 tornados has been amazing. We want to express our sincerest gratitude for the volunteers, the donations of goods and services, the financial gifts and the ongoing support provided on behalf of the residents and businesses in Garland impacted by the storm. Below are the groups, organizations and companies we were able to document. We know the abundance of generosity cannot be measured, nor can our humble thanks.

7-Eleven Acadian Ambulance Service Adventist Community Services Disaster Response Allegiance Ambulance Service American Red Cross Applebee’s Asplundh Tree Services Atmos Energy Axe Memorial Methodist Church - Garland Babe’s - Garland Baylor Scott and White Big Bass Towing Service Billy Graham Rapid Response Team Buffalo Wild Wings C3-Church of Rowlett Catholic Charities Central Market Central Park Church of God Cheesecake Factory Chick-fil-A Chipotle Citizens Firefighters Club of Garland City of Allen Fire Department City of Arlington Emergency Management City of Arlington Fire Department City of Cedar Hill Fire Department City of Cleburne Fire Department City of Dallas Fire Department-7A South City of Dallas Police Department City of Frisco Fire Department City of Grand Prairie Emergency Management City of Irving Emergency Management City of Hutchins Fire Department City of Lewisville Emergency Management

City of Mesquite Emergency Management City of Mesquite Fire Department City of Mesquite Police Department City of Mesquite Human Resources City of Murphy Fire Department City of North Richland Hills Emergency Management City of Plano Emergency Management City of Plano Fire Department City of Prosper Emergency Management City of Richardson Emergency Management City of Rockwall City Manager’s Office City of Rowlett Fire Department City of Seagoville Fire Department City of Southlake Emergency Management City of University Park City of Wills Point Police Department Civil Air Patrol Dallas County ConstablesConstable Precinct 2 Dallas County Health and Human Services Dallas County Medical Examiner’s Office Dallas County Office of Homeland Security and Emergency Management Dallas County Sheriff’s Office Dallas County Voluntary Organizations Active in Disaster (VOAD) DART Department of Homeland Security DFW International Airport Dickey’s BBQ

Dos Banderas Duck Creek Masonic Lodge #1419 Eastfield College Elks Lodge #1984 - Garland Firehouse Subs - Garland Firehouse Subs - McKinney First Baptist Church of Garland Friendship House First United Methodist Church of Garland Garland Chamber of Commerce Garland Evening Lions Club Garland ISD Garland RACES Golden Chick Good Samaritans Grandy’s - Downtown Garland Hooters Humanity First USA, Inc. ICNA Relief USA Intrinsic Smokehouse and Brewery Jason's Deli JCPenney Kiwanis - Garland and Richardson Living Hope Baptist Church Matthew 25:40 Project McAlister’s Deli - Rowlett Meat U Anywhere BBQ Mormon Helping Hands Mt. Hebron Missionary Baptist Church National Protective Services National Weather Service NCTCOG-Emergency Preparedness New Life Church Nigerian Nurses Association North Texas Conference of the United Methodist Church North Texas Tollway Authority Olive Garden Oncor Operation Blessing International Outback Steakhouse

Panda Express Panera Bread - McKinney Paw Paw’s Sweet Shop and Café Plastipak Prestige Ford Recovers.org Royal Catering SafetyCom Sali’s Samaritan’s Purse San Antonio Shoemakers Comfort and Support Team SaraBeth Saturn Road Church of Christ Southern Methodist University St. Vincent de Paul Society Starbucks - Firewheel T&D Solutions Taco Cabana Tarrant County College Taste of the Islands Texas Association of Realtors Texas Baptist Men Texas Department of Insurance Texas Department of Public Safety Texas Parks and Wildlife (Game Warden)-Region 2 Texas Task Force 2 Texas Workforce Commission The Dallas Morning News Circulation Department The Dallas Morning News Independent Distributors The Original Pancake House The Salvation Army Therapy Dogs International Tzu-Chi Foundation, USA UNT Health Science Center Verizon VFW Post 5076 Walmart (I-30 Location) Whataburger Which Wich

Oncor has set up a 24-hour customer service hotline for customers affected by recent tornados to inqure about: service restoration, temporary electric service for home/business, electric consumption.

Tornado Hotline 800-666-8154

we are social

Visit GarlandTx.gov for links.

GarlandTx.gov