Careers talk issue 12

What’s for you?

What’s in it in forit you?

Contents

Page 2

Careers Roundup

Page 3

NZMA Careers Fair

Page 4 - 7

Know Your Rights

Page 8, 9

A word from our students

Page 10, 11

Benchmarking - What is it!?

Page 12

Community & Voluntary Skills

Page 13

Student Success Stories

Page 14 - 17

NZMA Introduces

Page 20 - 21

Current Vacancies

Page 22 - 27

A word from Student Support

Page 28, 29

Contact Us

Page 30

A word from the man in charge...

Careers Roundup

Know Your Rights!

The weekly roundPublic up... Holiday Entitlements

Kia Ora and Welcome to the latest edition Employees are entitled to a paid day off on a public holiday if it would of Career Talk! otherwise be a working day for them. These public holidays are separate from and additional to annual leave entitlements.

We have an employment focus this month New Zealand public holidays with examples of Student Success Stories, tips(25 onDecember), how to incorporate your skills intoNew Christmas and New Year: Christmas Day Boxing Day (26 December), the workplace, details on the CV & Year’s Day and the day after (1 and 2 January).

Interview skills workshops and a massive All other holidays: Waitangi Day (6 February), Good Friday and Easter, Monday (dates variaround up of all things Careers Fair ble), ANZAC Day (25 April), Queen’s Birthday (first Monday in June), Labour Day (fourth Monrelated!! day in October) and Provincial Anniversary Day (date determined locally).

The public holidays over the Christmas and New Year period have special arrangements:

We’ve seen a huge impact on student If the holiday falls on a Saturday or Sunday and that dayover would otherwise a working day employment thenot last month be with for the employee, the holiday is transferred to the following Monday or Tuesday so that the nearly students across NZMA employee still gets a paid day off if the employee would usually work on these days.

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obtaining successful employment in If the holiday falls on a Saturday or Sunday andSo thata day would a working day for August! huge wellotherwise done to be everyone! the employee, the holiday remains at the traditional day and the employee is entitled to that day off on pay.

October will see the Careers Fair come to

An employee cannot be entitled to more than four public holidays over the Christmas and New NZMA and it’s a great opportunity for every Year period, regardless of their work pattern.

student to showcase yourselves in front of For more information on New Zealand Public Holidays please see check the Department potential employers, out the of Labour website www.DOL.govt.nz following pages to find out more!

Finally, if you have any ideas or suggestions of what you would like to see in the next edition of Career Talk contact your nearest NZMA Careers Team member today!

Know Your Rights Students volunteer for Hospice West Auckland

Careers Fair 2013 Know Your Rights The countdown has started and we are fast approaching the busy summer and Christmas season and the closing of our campuses for summer.

To make sure we can provide as many work opportunities for you over summer, we are very busy at the moment with planning our Careers Fair for the 24 th October 2013.

So what is going to happen? As of now, 13 companies have agreed to come to our city campus to present the work opportunities they offer to YOU. All students from all of our campuses will be attending the Careers Fair at that day (so it will be busy).

So, which employers are attending the Careers Fair so far?

Farmers Trading Company Ltd will attend the fair and start off with a 10 minute company presentation. Afterwards, they are keen on interviewing our retail students & graduates from Auckland South and Waikato campus for retail roles over summer. But also if you study hospitality or contact centre you might be interested in interviewing with farmers – just give us a shout and send your CV. We are also delighted to have the prestigious, 5 star The Langham Hotel with us for that day. If you are a hospitality student or graduate, who can work more than 20 hours per week, there might be a chance for you to impress the Langham team at the careers fair. They will accept CVs at the fair for roles as F&B Attendants, house persons, room attendants etc. so make sure your CVs will be up to date.

As most of you know – since the start of this year we have a new course – Construction. For our construction students BCITO (an industry training body in the building and construction sector) will be present.

They can help construction students by putting them in contact with employers who are hiring and/or helping them to successfully prepare for a role in construction.

For our contact centre students & graduates and students who would like to volunteer we will have Greenpeace exhibiting. They are always looking for helping hands, so if you would like to volunteer don’t hesitate to approach the Greenpeace team at the Careers Fair. If you have previous Contact Centre experience and belief that you can make a difference, bring your CV for Greenpeace’s tele-fundraising roles!

No matter whether you are a Hospitality, Retail or Construction student – if you like Rugby and customer service this is the place to gather some experience – Eden Park Stadium! Eden Park Catering employs more than 700 of our students on a casual basis as kitchen hands, cooks, runners, F&B Attendants or corporate stewards. If anyone wants to grab the application forms and get prepared for the next round of interviews – the Careers Fair is a good day to do so.

Careers Fair 2013 Know Your Rights If you are a natural sales talent or want to become one you will love kulture Marketing. As part of the Aida Group, a multinational outsource marketing company, kulture Marketing is always looking for door-to-door Sales Consultants (on a freelance basis). In turn for your efforts kulture Marketing provides you with outstanding customer service training and weekly crew nights.

Australia’s second largest DSL Internet Service Provider, iinet, will attend our Careers Fair being specifically interested in Contact Centre graduates, who would like to work as customer service reps, technical support or inbound sales persons. If you are interested, please make sure you will have a chat with the staff at the stand and convince them of your passion for customer service and your communication skills. Also, don’t forget to bring your CV!

One of New Zealand’s leading hospitality companies with a diverse and popular range of Auckland bars and restaurants (for example, The Waterfront Café, Lenin, Bungalow8) is Showcase Hospitality – and they will be attending our Careers Fair as well. They always look for great hospo staff, so they will accept CVs at the Careers Fair and interview potential candidates on-site.

If you love appliances and electronics and possess great customer service skills, then working for Noel Leeming might be for you. This Kiwi employer offers casual and part time work - for example, for store persons and sales consultants – so don’t miss out to have a chat with them at our Careers Fair!

Not long ago, Rachel and I visited Joanne Dunabie from the Rendezvous Grand Hotel in Auckland’s CBD and since then we have been able to place some of our hopso students into F&B roles there. We would love to continue our success and how convenient that the Rendezvous Hotel will be accepting CVs at the Careers Fair. So if you are a hospitality or cookery student looking for unpaid work experience, an internship, casual work, part time work or even a graduate job – have your CV ready for Joanne!

One of Auckland’s premier hotels will also be joining us at the Careers Fair. Some of NZMA’s student have already secured Employment with the Hilton and they will be Conducting on-site interviews on the day for any One who may be interested.

Careers Fair 2013 Know Your Rights If that appeals to you but you are based in South Auckland and look for a job in cookery or hospitality in that area – the Jetpark Airport Hotel & Conference Centre will be at the Careers Fair, too. This family-owned 4.5 stars hotel at Auckland’s airport is looking for F&B Attendants and chefs and offers part time work and graduate jobs. For the right candidates at the right time there might also be work experience or internships available.

A new internationally operating recruitment consultancy called ICE will also attend our Careers Fair. They recruit for jobs in a range of industries and might be of interest for our Business & Hospitality students. They are a really young team there, everyone’s around the age of 26, so they are fun and nice to deal with.

They will hold a presentation at the careers fair, so make sure you secure a seat and, if you like them, chat with them afterwards and drop off your CV with them!

Last but not least – if you would like to work as a chef, F&B Attendant or Porter – the Heritage Hotels & City Life Hotels might have the right role for you.

With 10 branches and 840 employees within Heritage Hotel Management (HHM), there are lots of opportunities for you to develop and grow!

Dress for Success helps women get into or return to the workforce by providing them with clothes for a job interview, grooming tips, career advice/help and once they land a job, continued mentoring. They are a worldwide not-for-profit organisation and have helped some of our female students succeed. They will be joining us at the Careers Fair so come and have a chat.

For all you retail students and graduates Fisher & Paykal will be joining us at the Careers Fair. This will be your chance to ask any questions you may have to a leader in the New Zealand marketplace.

A confirmed Guess Speaker at the Careers Fair will be Frog Recruitment, a current working partner of NZMA they will one not to miss!

Know Your Rights-Ending the Employment Relationship

Know Your Rights Students volunteer for Hospice West Auckland Ending the employment relationship There are several ways in which employment relationships may be ended, such as resignation, retirement, dismissal or redundancy. If an employee believes that an employer acted unjustifiably in ending the employment relationship, the employee can challenge the employer’s decision.

Resignation Employees may resign at any time, provided they give reasonable notice. The employment agreement should be checked to confirm notice periods and final pay should be calculated. If the employee gives the required notice, the employer must pay the employee to the end of the notice period, unless the employee is justifiably dismissed during that period. The employment relationship continues until that date.

The employee may be required to work for the full notice period or may be asked to stop coming to work before this date. In either case, the employee should be paid to the end of the notice period. If pay is stopped before the end of the notice period, the employee may be able to claim for wages owed.

If an employee leaves work without giving notice, the employer is not required to pay for time beyond the employee's last actual working day. The employer must not deduct pay in lieu of notice from any amount owed to the employee unless the employee agrees in writing or the employment agreement specifically allows it.

The employer must pay all holiday pay owing to the employee in their final pay.

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For more information visit www.dol.govt.nz

Know Your Rights-Ending the Employment Relationship

Know Your Rights Dismissal There must be a good reason for a dismissal and the dismissal must be carried out fairly.

Otherwise, the employee may have a personal grievance claim against the employer.

What is fair depends on the circumstances. Any relevant provisions in the employment agreement must be followed. If an employment agreement does not have a notice period, then reasonable notice must be given.

Employees have the right to be told what the problem is and that dismissal or other disciplinary action is a possibility. Employees must then be given a genuine opportunity to tell their side of the story before the employer decides what to do.

The employer should investigate any allegations of misconduct thoroughly and without prejudice. Unless there has been misconduct so serious that it warrants instant dismissal, the employee should be given clear standards to aim for and a genuine opportunity to improve.

If an employee is dismissed, he or she has the right under the Employment Relations Act to ask the employer for a written statement of the reasons for dismissal. This request can be made up to 60 days after they find out about the dismissal. The employer must provide the written statement within 14 days of such a request. If the employer fails to provide this written statement, the employee may consequently be able to raise a grievance after the required 90-day limitation period.

There are some different provisions applying to dismissal during a trial period.

For more information visit www.dol.govt.nz

NZMA Stories A wordStudent from ourSuccess students...

Mikayla Barclay-Smith tells us about her experiences studying Retail and now National Certificate in Supervision Level 5. Her story……

What made you choose a Retail Course?

I chose Retail because I like clothing and fashion jewellery stores, and I would like to work in one some day.

What are your career goals?

My career goal is to one day own my own clothing and fashion jewellery store. I would also like to expand my business later to make It nationwide.

Where are you at the moment?

Right now I am currently studying the National Certificate in Supervision Level 5 as well as doing my internship in the NZMA Waikato Campus Retail Therapy Store.

Why do you want to work in Retail?

I want to work in Retail because I’ve always liked the atmosphere in my favourite stores and I’ve always wanted to work in stores like Jay Jays and Glassons.

Why did you want to work in the NZMA Retail Therapy Shop?

I wanted to work in Retail Therapy because it would give me more experience in the retail industry as well as more self confidence. I used to be very shy and quiet, but since starting this course and working in the store, I have gained more self confidence.

A word from our students...

What do you believe are the three top skills for a retail position?

I believe that the three top skills for a retail position are confidence, friendliness and a willingness to help customers find the right product for them in any store.

What do you know about products and services?

I know that customers like a friendly service and they (the customers) like it when the salesperson knows what they are talking about when it comes to the products they are selling in the store.

If a customer complains what would you do?

If a customer was to complain, I would kindly ask the customer to tell me what the problem was in a calm manner. I would then let them know how I could help them and I would make sure the customer was happy with the outcome.

Why did you choose CSUP Level 5 and how do you think it will relate to your Retail career?

I chose to do CSUP5 because it will help me learn more about Human Resources and team management skills which I believe will really assist me if I want to start up my own store later on in life.

With thanks to Mikayla & Barbara from our Waikato Campus

Benchmarking - What’s it all about?

Commis Chef Position:

Commis Chef

Location: Auckland Avondale Hilary Plummer NZMA’s very own Employment Training Co-Ordinator is currently hard at work dealing with the matter of Benchmarking.

Based in of the Waikato, Hours & days work: Hilary has been working across all the NZMA Campuses to develop Part NZMA time and used in our Benchmarking processes which can be rolled out across future practice. For the moment however here’s a little insight into her hard Skills required: Cookery Level 3+ work…

Ref: 1000847 Benchmarks enable us to see how we are doing against a set of national standards. It is not testing but about looking at ways where we can up our game and to serve our students and employers in a more strategic and proactive way.

The benchmarks are for the entire organisation starting top, exec team, FOHat/the Waiter Duty Manager student services, tutors and NZMA Careers. This is about all of us working together as a collective and embracing the benchmarks to develop our skills and keep us sharp with new ideas.

How will benchmarks make a difference to you?

Enhance your reputation Quality in your daily lessons and practice Resources Well planned activities in the class You will be sending students out into the job market with excellent knowledge and standards Give you the ability to change and grow the way you deliver lessons Celebrate the journeys and share the successSupervisor

Enjoyment to your role and understanding of your own unique style

Hilary is available if you have any questions to guide you through the process and will be on hand at each campus over the coming months to see everyone in person, watch out for the red lipstick!!!

With thanks to Hilary at our Waikato Campus

New Zealand Culinary Fare 2013 work skills Community and voluntary Here are a few ideas of what marae skills we can use in our day to day skills and work. We learn skills (both ‘soft’ and ‘hard’) in each of the work areas. Many of these skills are transferable from one area of work to another and can be useful in both our daily lives but also in our careers.

Personal strengths - ‘soft’ skills Dependability - can be relied on to carry out tasks and duties as requested Presentation/appearance - dresses appropriate to the occasion Team membership - contributes to the tasks and duties of the team Sense of occasion - respects visitors and responds to requests Motivation - offers to help whenever possible

Traditions and protocols Demonstrating - protocols appropriate to local custom Teaching - young members the stories and traditions of the marae Speaking - according to role Maintaining - the taonga of the marae

Communicating Communicating - welcoming visitors to the marae Speaking - delivering speeches of welcome and farewell Karanga - calling visitors onto the marae Announcing - order of event or programme

New Zealand Culinary Fare 2013 Student Success Profile What is your full name?

JORDAN PATRICIA JOYCE NOBLE

Where are you from?

Paeroa, New Zealand Are you a current NZMA student? Or an NZMA graduate? Current NZMA Student What NZMA course are you studying/did you study?

I am currently studying My Diploma in Hospitality and have also completed my Level 3 & 4 in Hospitality and Supervision Level 5 At which campus?

Otahuhu, South Academy What were you doing before coming to NZMA? Before coming to nzma i really had no direction in life i was just living day to day and going with the flow. i was a single stay at home mother, i spent my time bringing up my almost 5 year old daughter and having no idea what i wanted to do in life.

Can you tell us about your work history before NZMA? Previous work history includes a cleaner for the Waikato District health board and a packer at the Kiwifruit warehouse called Satara in Katikati New Zealand.

Student Success New Zealand CulinaryProfile Fare 2013 Job title: All Around Hospitality Duties Company: Bravo Hospitality

What made you decide to study at NZMA? As i said before my life revolved around bringing my almost 5 I got so bored staying at home doing nothing so i got in contact with MSL and since they were full i was referred to NZMA Otahuhu, my intentions at the start were to come to NZMA and do a course to kill time until i moved to Australia....BUT then after the first 5 weeks i fell in love with the Hospitality Industry, and it is now my passion and what i see myself doing for a career and that is all thanks to what i have learnt at NZMA and the people (Students & Tutors) i have met during my time here.

How did you get the job with Bravo?

Whilst studying Supervision Level 5 a project of ours was to come up with a business operation, so my class decided we would do a Restaurant for a Day with a mad hatter theme. we invited NZMA directors, People from the Industry and also NZMA Honour Students, my role in this restaurant was MaĂŽtre D therefore i got to really interact with our guest. from there i was approached by a fellow student of mine who already works for Bravo Hospitality (Lance Broad) who encouraged me to apply to Bravo Hospitality. From there i went to see Lani our careers advisor and she helped me spruce up my cv and gave me tips on how to present myself at an interview.

What are the highlights of your job? The highlights of my job is there is always something new to learn when working in the hospitality industry, and the diversity of people you meet is what makes my job enjoyable and keeps me interested and fuels my passion for the industry.

How valuable have the services of NZMA Careers been to you? Lani is awesome i appreciate all the advice and help she gives such an awesome lady :-)

Student Success Profile New Zealand Culinary Fare 2013 What is your full name?

Keanu Dinsdale

Where are you from? Hamilton originally, no living in Auckland Are you a current NZMA student? Or an NZMA graduate? Current NZMA Student

What NZMA course are you studying/did you study?

I’m studying Hospitality Level 3 at the moment then I’m hoping to go on to study Level 4 too At which campus?

I study at Auckland City Campus

What were you doing before coming to NZMA? I was studying a Fashion Tech Course and obtained my Diploma in Fashion & Design

Can you tell us about your work history before NZMA? I literally had none until I came to NZMA, I hadn’t worked at all really!

Student Success Profile New Zealand Culinary Fare 2013 Job title: F&B Attendant—The Hilton Company: Vital Hospitality

What made you decide to study at NZMA? It was recommended to me by friends and family as a great place to study and a valuable course to complete How did you get the job with Vital Hospitality?

I got it via NZMA Careers, they helped me write my CV, gave me an awesome recommendation and also helped with interview tips!

What are the highlights of your job?

The people! I get to work with different types of people all the time and the support and training I have received at The Hilton has been great, its really helped my confidence.

How valuable have the services of NZMA Careers been to you?

Massively! The whole team has worked hard to help me to get a job and have been really important to me to developing my skills.

What are your goals for the future?

I’d like to run my own bar one day, but also to complete Level 4 and even Level 5 if I can!

New CVZealand & INTERVIEW Culinary SKILLS Fare 2013 WORKSHOPS As NZMA students you’ve probably heard rumblings about workshops through NZMA Careers well here’s a little more information…

The CV & Cover Letter and Interview Skills workshops are for all NZMA students and take place at your campus in the first and second weeks of you course. They are COMPULSORY which means you have to attend, however they are loads of fun and will hopefully help you out!!

So what are they all about!?

Well, the CV & Cover Letter

Workshops are where you will create your own CV and also a Cover Letter. These are vital tools for your career development and will help you with the Employment Skills section of your course.

The Interview Skills Workshop is a chance for you to polish your interview skills!

You’ll take part in a ‘mock interview’ so will experience what it might be like to have an interview and be faced with some of the types of questions you may get asked. Again this is to help you for your future career progression.

Both the sessions are about having fun and helping you create tools which you can use in the future to help you secure work experience or take with you on to further study!

If you have any questions or if you miss the workshops contact your nearest NZMA Careers Team member today at your campus and they’ll give you all the information you need!!!

NZMA Strikes Culinary GOLD Well not just gold but silver and bronze, too!!

The previous weekend saw several students from across all of our NZMA campuses competing in the Culinary Fair which took place in central Auckland and the Waikato. Under the different categories students had the chance to showcase their skills and expertise in a battle to win a medal. The categories included Cocktail Making, Barista and a challenge for the chefs.

NZMA Introduces ...

Hiren Sheth tell us a little more about yourself …

Commis Chef Position:

Commis Chef

Location:

Auckland Avondale

Hours & days of work:

1) What is your role at NZMA and what do you enjoy the most about it?

My role is as hospitality tutor and I enjoy making meaningful difference in their lives every day.

Part time Skills required: Cookery Level 3+ Ref:

1000847

2)Duty If youManager were another person , would you be friends you?

FOH /with Waiter I will not miss my friendship for anything- YEP!!!

3) Have you or would you do a Bungee Jump?

No – Vertigo symptoms.

4) If you knew the world was ending in 2013, what would you do differently?

I will have fun everyday – may be on date spreeSupervisor

5) If you were immortal for a day, what would you do?

Nothing different – By the time I would do something day would be over.

NZMA Introduces ...

Ray Kang tell us a little bit more about yourself‌.

1) What is your role at NZMA and what do you enjoy the most about it?

Looking after Hospitality Level 3!!!

2) If you were another person , would you be friends with you?

I would marry myself ?

3) Have you or would you do a Bungee Jump?

I haven’t done it yet. But I would love to try one day.

4) If you knew the world was ending in 2013, what would you do differently?

Nothing different

5) If you were immortal for a day, what would you do?

Just a day? Nothing different then

Customer Service Catering BartenderAssistant

Retail Sales Chef Receptionist

Position: CSR Position: Catering Assistant Position: Hamilton Bartender Location: Location: Hamilton Location: Hours & daysHamilton of work: P/T Hours & days of work: Hours & days of work: P/T Part time Skills required: Hospo Level 4 Skills required: Hospitality Level 3+ Skills1001044 required: Hospo Level 4 Ref: Ref: 1000867 Ref: 1000888

Position: Sales Person Position: Chef Receptionist Hotel Position: Location: Hamilton Location: Auckland Hamilton Location: Hours & days of work: P/T Hours&&days daysofofwork: work:P/T Hours

Mixologist Room Attendant Barista

Part time Skills required: Retail Level 3 + Skillsrequired: required:Hospo Hospitality/Business Skills Level 4 Ref: 1000998 Ref: 1000868 Ref: 1000881

Team Kitchen RetailLeader Hand Assistant

Position: Mixologist Position: Barista Attendant Position: Location: Auckland Central Location: Hamilton Auckland South Location: Hours & days of work: P/T Hours & & days days of of work: work: P/T Hours

Position: Team Leader—Banquets Position: Position:Assistant Retail Assistant Location: Auckland Central Location: Auckland South Location: Hamilton Hours & days of work: P/T Hours & days of work: P/T Hours & days of work:

Part time Skills required: Hospo Level 4 + Skills required: required: NZMA HospoBarista Level 3+ Skills Ref: 1001060 Ref: 1000955 Ref: 1000869

Casual Skills required: Hospo Level 4+ SkillsSkills required: Hospo Level 3+3+ required: Retail Level Ref: 1001050 Ref:Ref: 1000954 1000870

Commis Chef

Crew Members Front of House

Customer Service

Bartender Front of House

Position: Commis Chef Position: Customer Service Position: FOH CafĂŠ Location: Auckland South Location: Auckland South Location: Hamilton Hours & days of work: F/T Hours & days of work: Casual Hours & days of work:

Position: Customer Service Position: Door to Door Marketing Position: FOH Location: Hamilton Location: Auckland Location: Hamilton Hours & days of work: P/T Hours & days of work: P/T Hours & days of work:

Part time Skills required: Graduates Skills required: Hospo Level 3 + Skills Ref: required: 1000947 Hospitality Level 4+ Ref: 1000953 Ref: 1000871

Casual Skills required: Hospo/Retail Level 4 Skills required: Hospo Level 3 + Skills required: Hospitality Level 4+ Ref: 1000971 Ref: 1000896 Ref: 1000872

Bar/Kitchen Hand Catering BartenderAssistant Position: Bartender / Kitchen Hand Position: Catering Assistant Position: Auckland Bartender Location: Location: Hamilton Location: Hours & daysHamilton of work: P/T Hours & days of work: Hours & days of work: P/T Part time Skills required: Hospo Level 3 + Skills required: Hospitality Level 3+ Skills1001032 required: Hospo Level 4 Ref: Ref: 1000867 Ref: 1000888

Waiter / Waitress Chef Receptionist Position: Waiter / Waitress Position: Chef Receptionist Hotel Position: Location: Auckland Location: Auckland Hamilton Location: Hours & days of work: P/T Hours&&days daysofofwork: work:P/T Hours Part time Skills required: Hospo Level 3 + Skillsrequired: required:Hospo Hospitality/Business Skills Level 4 Ref: 1001059 Ref: 1000868 Ref: 1000881

Duty Manager Room Attendant

Crew Kitchen RetailMember Hand Assistant

Position: Duty Manager Position: Barista Attendant Position: Location: Hamilton Location: Hamilton Auckland South Location: Hours & days of work: F/T Hours & & days days of of work: work: P/T Hours

Position: Crew Member Position: Position:Assistant Retail Assistant Location: Auckland Central Location: Auckland South Location: Hamilton Hours & days of work: P/T Hours & days of work: P/T Hours & days of work:

Part time Skills required: Graduates Skills required: required: NZMA HospoBarista Level 3+ Skills Ref: 1000973 Ref: 1000955 Ref: 1000869

Casual Skills required: Hospo Level 4 SkillsSkills required: Hospo Level 3+3+ required: Retail Level Ref: 1000968 Ref:Ref: 1000954 1000870

Barista

Customer Services

Crew Members Front of House

FOH

Bartender Front of House

Position: Customer Service Staff Position: Customer Service Position: FOH CafĂŠ Location: Auckland South Location: Auckland South Location: Hamilton Hours & days of work: F/T Hours & days of work: Casual Hours & days of work:

Position: Front of House Position: Door to Door Marketing Position: FOH Location: Hamilton Location: Auckland Location: Hamilton Hours & days of work: F/T Hours & days of work: P/T Hours & days of work:

Part time Skills required: Graduates Skills required: Hospo Level 3 + Skills Ref: required: 1000931 Hospitality Level 4+ Ref: 1000953 Ref: 1000871

Casual Skills required: Graduates Skills required: Hospo Level 3 + Skills required: Hospitality Level 4+ Ref: 1000965 Ref: 1000896 Ref: 1000872

Chef Catering BartenderAssistant

Accounts Assistant Chef Receptionist

Position: Chef de Partie Position: Catering Assistant Position: Auckland Bartender Location: Central Location: Hamilton Location: Hours & daysHamilton of work: P/T Hours & days of work: Hours & days of work: P/T Part time Skills required: Cookery Level 4 Skills required: Hospitality Level 3+ Skills1001038 required: Hospo Level 4 Ref: Ref: 1000867 Ref: 1000888

Position: Accounts Assistant Position: Chef Receptionist Hotel Position: Location: Auckland Central Location: Auckland Hamilton Location: Hours & days of work: F/T Hours&&days daysofofwork: work:P/T Hours

Bartender Room Attendant Barista

Part time Skills required: Graduates Skillsrequired: required:Hospo Hospitality/Business Skills Level 4 Ref: 1001054 Ref: 1000868 Ref: 1000881

Retail Stars Kitchen Retail Hand Assistant

Position: Bartender Position: Barista Attendant Position: Location: Hamilton Location: Hamilton Auckland South Location: Hours & days of work: P/T Hours & & days days of of work: work: P/T Hours

Position: Retail Customer Service Position: Position:Assistant Retail Assistant Location: Auckland Location: Auckland South Location: Hamilton Hours & days of work: P/T Hours & days of work: P/T Hours & days of work:

Part time Skills required: Hospo Level 4 + Skills required: required: NZMA HospoBarista Level 3+ Skills Ref: 1000888 Ref: 1000955 Ref: 1000869

Casual Skills required: Retail/Hospo Level 4+ SkillsSkills required: Hospo Level 3+3+ required: Retail Level Ref: 1001030 Ref:Ref: 1000954 1000870

Kitchen Hand

Crew Members Front of House

Assistant Manager

Bartender Front of House

Position: Kitchen Hand Position: Customer Service Position: FOH CafĂŠ Location: Auckland Central Location: Auckland South Location: Hamilton Hours & days of work: P/T Hours & days of work: Casual Hours & days of work:

Position: Assistant Manager Position: Door to Door Marketing Position: FOH Location: Hamilton Location: Auckland Location: Hamilton Hours & days of work: F/T Hours & days of work: P/T Hours & days of work:

Part time Skills required: Hospo/Cookery Level 3 Skills required: Hospo Level 3 + Skills Ref: required: 1001057 Hospitality Level 4+ Ref: 1000953 Ref: 1000871

Casual Skills required: Graduates Skills required: Hospo Level 3 + Skills required: Hospitality Level 4+ Ref: 1000964 Ref: 1000896 Ref: 1000872

Contact Centre Catering BartenderAssistant

Service Stylist Chef Receptionist

Position: Customer Service Agents Position: Catering Assistant Position: Hamilton Bartender Location: Location: Hamilton Location: Hours & daysHamilton of work: FP/T Hours & days of work: Hours & days of work: P/T Part time Skills required: Contact Centre Level 3 Skills required: Hospitality Level 3+ Skills1000975 required: Hospo Level 4 Ref: Ref: 1000867 Ref: 1000888

Position: Service Stylise Position: Chef Receptionist Hotel Position: Location: Auckland Central Location: Auckland Hamilton Location: Hours & days of work: P/T Hours&&days daysofofwork: work:P/T Hours

Telesales

Room Attendant Barista

Part time Skills required: Hospo Level 4+ Skillsrequired: required:Hospo Hospitality/Business Skills Level 4 Ref: 1000982 Ref: 1000868 Ref: 1000881

Duty Kitchen RetailManager Hand Assistant

Position: Outbound Telesales Position: Barista Attendant Position: Location: Auckland Location: Hamilton Auckland South Location: Hours & days of work: P/T Hours & & days days of of work: work: P/T Hours

Position: Sales Duty Manager Position: Position:Assistant Retail Assistant Location: Hamilton Location: Auckland South Location: Hamilton Hours & days of work: P/T Hours & days of work: P/T Hours & days of work:

Part time Skills required: Business Level 4 + Skills required: required: NZMA HospoBarista Level 3+ Skills Ref: 1001021 Ref: 1000955 Ref: 1000869

Casual Skills required: Hospo Level 4 SkillsSkills required: Hospo Level 3+3+ required: Retail Level Ref: 1000962 Ref:Ref: 1000954 1000870

Barista

Crew Members Front of House

Cleaner

Bartender Front of House

Position: Barista Position: Customer Service Position: CafĂŠ Location: FOH Hamilton Location: Auckland South Location: Hamilton Hours & days of work: P/T Hours & days of work: Casual Hours & days of work:

Position: Cleaner Position: Door to Door Marketing Position: FOH Location: Auckland South Location: Auckland Location: Hamilton Hours & days of work: P/T Hours & days of work: P/T Hours & days of work:

Part Skillstime required: Hospo Level 4 Skills required: Hospo Level 3 + Skills Ref: required: 1000986 Hospitality Level 4+ Ref: 1000953 Ref: 1000871

Casual Skills required: Hospo Level 3+ Skills required: Hospo Level 3 + Skills required: Hospitality Level 4+ Ref: 1001049 Ref: 1000896 Ref: 1000872

Porter Catering BartenderAssistant Position: Porter Position: Catering Assistant Position: Auckland Bartender Location: Central Location: Hamilton Location: Hours & daysHamilton of work: F/T Hours & days of work: Hours & days of work: P/T Part time Skills required: Graduates Skills required: Hospitality Level 3+ Skills1000908 required: Hospo Level 4 Ref: Ref: 1000867 Ref: 1000888

Sales Representative Chef Receptionist Position: Sales Rep Position: Chef Receptionist Hotel Position: Location: Hamilton Location: Auckland Hamilton Location: Hours & days of work: F/T Hours&&days daysofofwork: work:P/T Hours Part time Skills required: Graduates Skillsrequired: required:Hospo Hospitality/Business Skills Level 4 Ref: 1000970 Ref: 1000868 Ref: 1000881

Room Attendant Barista

Catering Staff

Commis Chef Kitchen Retail Hand Assistant

Position: Catering Staff Position: Barista Attendant Position: Location: Hamilton Location: Hamilton Auckland South Location: Hours & days of work: Casual Hours & & days days of of work: work: P/T Hours

Position: Pastry Commis Chef Position: Position:Assistant Retail Assistant Location: Auckland Central Location: Auckland South Location: Hamilton Hours & days of work: P/T Hours & days of work: P/T Hours & days of work:

Part time Skills required: Hospo Level 3 + Skills required: required: NZMA HospoBarista Level 3+ Skills Ref: 1001047 Ref: 1000955 Ref: 1000869

Casual Skills required: Hospo Level 4 SkillsSkills required: Hospo Level 3+3+ required: Retail Level Ref: 1000943 Ref:Ref: 1000954 1000870

Graduate Role

Crew Members Front of House

FOH

Bartender Front of House

Position: Graduate BDM Position: Customer Service Position: FOH CafĂŠ Location: Auckland Central Location: Auckland South Location: Hamilton Hours & days of work: F/T Hours & days of work: Casual Hours & days of work:

Position: Front of House Position: Door to Door Marketing Position: FOH Location: Hamilton Location: Auckland Location: Hamilton Hours & days of work: P/T Hours & days of work: P/T Hours & days of work:

Part time Skills required: Graduates Skills required: Hospo Level 3 + Skills Ref: required: 1000927 Hospitality Level 4+ Ref: 1000953 Ref: 1000871

Casual Skills required: Hospo Level 4+ Skills required: Hospo Level 3 + Skills required: Hospitality Level 4+ Ref: 1000972 Ref: 1000896 Ref: 1000872

Kitchen Hand Catering BartenderAssistant

Room Attendant Chef Receptionist

Position: Kitchen Hand Position: Catering Assistant Position: Hamilton Bartender Location: Location: Hamilton Location: Hours & daysHamilton of work: F/T Hours & days of work: Hours & days of work: P/T Part time Skills required: Graduates Skills required: Hospitality Level 3+ Skills1000999 required: Hospo Level 4 Ref: Ref: 1000867 Ref: 1000888

Position: Room Attendant Position: Chef Receptionist Hotel Position: Location: Auckland Central Location: Auckland Hamilton Location: Hours & days of work: P/T Hours&&days daysofofwork: work:P/T Hours Part time Skills required: Hospo Level 3 + Skillsrequired: required:Hospo Hospitality/Business Skills Level 4 Ref: 1000954 Ref: 1000868 Ref: 1000881

Crew RoomMembers Attendant Barista

Sous Kitchen RetailChef Hand Assistant

Position: Crew Members Position: Barista Attendant Position: Location: Auckland South Location: Hamilton Auckland South Location: Hours & days of work: P/T Hours & & days days of of work: work: P/T Hours

Position: Sous Chef Position: Position:Assistant Retail Assistant Location: Auckland Central Location: Auckland South Location: Hamilton Hours & days of work: P/T Hours & days of work: P/T Hours & days of work:

Part time Skills required: Hospo Level 4 + Skills required: required: NZMA HospoBarista Level 3+ Skills Ref: 1001043 Ref: 1000955 Ref: 1000869

Casual Skills required: Cookery Level 4 SkillsSkills required: Hospo Level 3+3+ required: Retail Level Ref: 1001041 Ref:Ref: 1000954 1000870

Barista

Crew Members Front of House

F & B Attendant

Bartender Front of House

Position: Barista Position: Customer Service Position: FOH CafĂŠ Location: Auckland Central Location: Auckland South Location: Hamilton Hours & days of work: P/T Hours & days of work: Casual Hours & days of work:

Position: F&B Attendant Position: Door to Door Marketing Position: FOH Location: Auckland Central Location: Auckland Location: Hamilton Hours & days of work: P/T Hours & days of work: P/T Hours & days of work:

Part time Skills required: Hospo Level 4 Skills required: Hospo Level 3 + Skills Ref: required: 1001042 Hospitality Level 4+ Ref: 1000953 Ref: 1000871

Casual Skills required: Hospo Level 4 Skills required: Hospo Level 3 + Skills required: Hospitality Level 4+ Ref: 1001055 Ref: 1000896 Ref: 1000872

A word from Student Support Calm Your Farm It’s all Ka Pie your time into tasty morsels and avoid becoming overwhelmed, overworked and unproducWe allCut breathe, its essential to life. Did you know however that tive. With a little ‘bite’ of time management, life balance will help you achieve your personal and breathing plays a role in anxiety and worry? professional goals. Consider these slices

The normal breathing rate is 10-12 breathes per minute.

This Self directed learning ... enables oxygen to enter our body and carbon dioxide to leave our body in perfect balance. When we are anxious we tip theFuel balance and ‘overbreathe’.

Considering nutritional value before you eat can impact how much energy you have, how long you will have it for and how

Imagine getting a fright. What do you do first? Gasp? Feel a little breathless? A little well you can focus on the task at hand. How can you inbit light-headed? Have tingly sensations? crease your intake of fresh fruit and vegetables each day?

The way we breathe is a major factor in producing these and other sensations noticeable when we are anxious. Over breathing can result in feeling exhausted or ‘on edge’ which can result in the slippery slope of anxiety and panic.

Gaining control over your breathing style involves both slowing your rate of breathing and making changes to how you breath.

R&R

What brings you peace? Being by yourself? Being in nature? Yoga? Watching a movie? Being with people you care about?

The Calming Technique

Socialising

Sit in a comfortable chair or lie on the bed Make time to be with friends and/or family. They are only a text or Skype away.

Take a breath in for 4 seconds (through the nose if possible) Working outbreath for 2 seconds Hold the Release thesense breath taking 6(mental seconds (through the nose if Exercise has an enormous impact on our of wellbeing as well as physical) possible) then pause slightly before breathing in again.

NZMA Class

Get the most out of learning, participate in class

Tips:

Paid employment

Practise twiceusachoices, day somewhere say hello to yourtonew relaxed Money gives can provide quiet, excellent work experience launch you onbreathing your careerhabit path!

When you are doing your breathing exercises, make sure you are using a stomach breathing style rather than a chest For time management tips, information and support visit Amy at ACA central academy room 303 breathing style. or email for more wellbeing information and ‘know-how’.

You can check this by placing one hand on your stomach and amy.prebble@nzma.ac.nz one hand on yo8r chest. The hand on your stomach should rise when you breath in.

A word from Student Support

It’s all Ka Pie Cut your time into tasty morsels and avoid becoming overwhelmed, overworked and unproductive. With a little ‘bite’ of time management, life balance will help you achieve your personal and Amyprofessional Prebble is our here for all your student support or goals.

Consider these slices

counselling needs she is available at each of the NZMA Self directed learning ...

Campuses so is always within easy reach either in person, via Fuel phone or via email. If you need assistance with anything personal, cultural, financial or if you need toeat talk Considering nutritionalsomeone value before you can too impactor how much energy you have, how long you will have it for and how just to listen Amy is available to help. well you can focus on the task at hand. How can you increase your intake of fresh fruit and vegetables each day?

You can find a rough guide to her days and locations is below

R&R

Auckland South Tues 8-12pm Thurs What brings you peace? Being by yourself?

Being in nature? Yoga? Watching a movie? Being with 8-5pm people you care about? day Socialising Make time to Tuesday be with friends and/or family. They are only a text or skype away.

Panmure 1-4pm

Working out

Auckland Central Friday 8-5pm Exercise has an enormous impact on our sense of wellbeing (mental as well as physical) NZMA Class

Waikato Monday 9.30-3.30 Get the most out of learning, participate in class

Paid employment Money gives us choices, can provide excellent work experience to launch you on your career path!

Amy Prebble NZMA Student Support Co-ordinator For time management tips, information and support visit Amy at ACA central academy room 303 amy.prebble@nzma.ac.nz or email for more wellbeing information and ‘know-how’. amy.prebble@nzma.ac.nz

NZMA Waikato Barbara Hogan I Employment Advisor Waikato Campus 07 839 0930 I Barbara.Hogan@nzma.ac.nz I Facebook - Barbara Nzma

NZMA Auckland Campuses Jay Keukeu | Employment Advisor Otahuhu Campus 09 270 1266 | Jay.Keukeu@nzma.ac.nz I Facebook - Jay NzmaCareers

Leilani Meleisea-Hoyt | Careers Advisor Otahuhu Campus 09 270 1266 | Leilani.Hoyt@nzma.ac.nz I Facebook - Leilani NzmaCareers

Rachel Loughlin | Employment Advisor City Campus 09 309 7802 | Rachel.Loughlin@nzma.ac.nz QQ - 2963022779@qq.com I Facebook - Nzma Rachel

Chris Schlapa | Careers Advisor City Campus 09 309 7802 | Christne.Schlapa@nzma.ac.nz QQ - 2763006845@qq.com I Facebook - Chris At NZMA

Gareth Brown | NZMA Careers Team Leader 09 309 7802 | Gareth.Brown@nzma.ac.nz QQ - 1768600939@qq.com I Facebook - Gareth At Nzma

Hilary Plummer | Employment Training Co-Ordinator 07 839 0930 I Hilary.Plummer@nzma.ac.nz