July 2014
Contents
Page 2
Career Talk Roundup
Page 3
WKO Fieldays
Page 4 & 5
WKO High Tea
Page 6
Rainbows End Offer
Page 7
ASC Gemini Bar visit
Page 8
ASC Success Story
Page 9
Moa St Project
Page 10
Construction Apprenticeships
Page 11
What’s Focus on Contact Centre in
Page 12
it for you?
Contact Centre Career Options
Page 13
Focus on Business
Page14
Business Career Options
Page 15
PILOT Evening
Page 16
SPC at The Fine Food Show
Page 17
Become a….
Page 18
Student Support Corner
Page 19
Current Vacancies
Page 20–25
Contact Us
Page 26
July 2014
A word from the man in charge...
Welcome to this edition of Career Talk.
Know Your Rights! The weekly roundPublic up... Holiday Entitlements
Inside we look at the events and activities that have been occurring around our campuses. Waikato had the Fieldays while the Career team at Auckland South have been following up successful students in retail. Moa St have been working on new projects and looking to the future with apprenticeships. While Sylvia Park Cookery students went to The Fine Food Show.
This edition also looks at Contact Centre and Business career options for you to consider. Next edition will feature career options for our Cookery and Construction courses.
Remember if you need any assistance with work-readiness, job search or employment issues, see you friendly NZMA Employment Careers Advisor today.
Enjoy!...
PS Thank you for the cover photo SPC Hospo student Joshua Devine!
July 2014
Know Your Rights volunteer for Hospice West Auckland FieldaysStudents is one of the BIGGEST events in the Waikato. It spans over 4 days and shows everything that is happening in the Agricultural industry in New Zealand. With close to 120,000 visitors, there is a lot of work to be done. Our students were placed in various positions throughout the event from food stands to servers to fashion shows – NZMA students were out in FULL FORCE!!
July 2014
Know Rights Hospo students hadYour awesome opportunities to work for the many food stands during the event, which gave them valuable customer service experience. Whilst others were serving in corporate areas. Our Retails stars worked behind the scenes at the Ag Art Fashion Show – and delivered a stunning show, thanks to their hard work.
Well done to ALL our students, employers only has good things to say!!
July 2014
Know Your Rights Students volunteer for Hospice West Auckland
The WKO HES 3 Block 3 students conduct a great practical – High Tea. This allowed them to complete unit standard 14445 – Maintain rooms for functions in a commercial hospitality environment. It also allowed us all to enjoy beautiful food and service!
July 2014
Know Your Rights Students volunteer for Hospice West Auckland
July 2014
A word from the man in charge...
Retail – a rewarding career!
Know Your Rights! The weekly roundPublic up... Holiday Entitlements
Amber a graduate student from NZMA, has excelled her career in the area of Retail, despite studying Hospitality at NZMA Auckland South. Amber stated that her Hospitality training was not in vain, as the common similarity between the areas, is the understanding of how crucial customer service is. Having started part time work with Diva whilst studying at NZMA, Amber’s exceptional customer service skills were eagerly noted by other store managers and soon she found herself working for Lovisa, Colette by Colette Hayman, Valley Girl, and then her current role as Store Manager for Jeanswest Manukau Westfield. Regularly, NZMA Careers follow up on how our current students and graduates are faring when they obtain employment. So, on this occasion, catching up with Amber also meant her introducing Careers to several store managers (Luvna from Lovisa and Sam from Colette). These ‘chats’ were extremely rewarding for Careers for the feedback they passed on (tips on applying in-store, do’s and don’ts, what skills make them pay attention and of course, some funny and exhilarating stories). Also, it was a highlight for Careers to hear the great praise these managers showered Amber with. Thank you Amber for your time and we wish you all the best in her future endeavours!
Amber pictured in front of Jeanswest store.
July 2014
Know Your Rights Students volunteer for Hospice West Auckland Have you perfected your pour? Clyde and his Level 4 Hospitality students from our Auckland South campus visited Gemini Bar in Otahuhu to learn how to pour tap beer looking good, team!
July 2014
Know Your Rights Our Construction students have been Students volunteer hard at work on a project of a much for Hospice West Auckland smaller scale recently. Instead of producing the large sleep-outs as part of the practical work, they have been busy creating dog houses. Great job guys, they look fantastic!!
July 2014
Know Your Rights This week the Construction class were visited by Colin Allen—the National ApprenticeStudents for Hospice West Auckland ship Coordinator for AWFvolunteer (Allied Workforce). Colin shared about the Trade apprenticeship and the hands on support that AWF offers Construction graduates nationwide as well as the various Maori & Pacific scholarships available.
The NZMA Construction students had the opportunity to speak with Colin both as a group and individually to find out more information and what they needed to do to apply. Colin has become a good friend of NZMA and we thank him for his kind support.
July 2014
Know Your Contact Centre Worker
Rights forandHospice West help Auckland Contact Students centre workersvolunteer answer enquiries provide or organise for those who contact them. They may also deal with customer complaints, or sell goods or services.
How many people are doing this job? In 2012, 4,061 people were working as Contact Centre Representatives. It is a growing industry.
Chances of getting a Contact Centre job? Chances of getting a job as a contact centre worker are good to to increasing demand for their services.
What pay can I expect? Contact centre workers usually earn $36K-$50K per year
What you will do Contact centre workers may do some or all of the following:
provide information, advice or book appointments resolve customer enquires and complaints forward enquiries to relevant departments follow up enquiries by sending information ring customers to promote products or services conduct surveys.
Information from: Careers NZ www.careers.govt.nz
July 2014
NZMA Student Success Stories
Level 3 Contact Centre
Telesales/Telemarketer Fundraising Assistant Outbound Sales
Level 4 Contact Centre
CSR—Customer Service Representative Call Centre Operator Inbound Sales Alarm Monitoring
NZMA Qualification + work experience
Financial or Insurance Call centre Operator
Long Term Career Goals
Call Centre Manager Sales or Business roles
July 2014
A word from the man in charge...
Administration industry
Know Your Public Holiday The may weekly round up... Administration be forRights! you if you are interested in:
Entitlements
managing office systems such as travel bookings or bill payments
managing information and records
communicating and helping people
word processing, spreadsheets and other computer programmes
planning and organising
Management and Consulting industry Management and consulting may be for you if you are interested in:
managing a business, project or production processes
managing, motivating and leading staff
the recruitment, training and development of staff
marketing and communications
developing and implementing business processes and plans
Information from: Careers NZ www.careers.govt.nz
July 2014
NZMA Student Success Stories
Level 3 Business Office Junior Level 4 Business
Administration Officer Receptionist Records Adviser Secretary Data Entry Operator NZMA Qualification + Work Experience Debt Collector Legal Executive Customs/Freight Broker Personal Assistant Court/Legal Clerk Long Term Career Goals Office Manager Business Consultant
July 2014
Know Your Rights
Wonderful and flawless display and presentation by our SPC students Isabella & Elvera at the P.I.L.O.T. Pacific Island Leaders of To morrow. This inspirational gathering was for Year 13 school stu dents from Ormiston, De La Salle, Wesley & Papaku ra High Schools. Shout out to ASC Student Advisor Romana for her informa tive and entertaining speech. Job well done team!
July 2014
Know Your Rights Two Cookery students from Sylvia Park Campus represented Nutritious Foods Ltd at The Fine Food Show. The aim was to promote their Kumara Chip products to all the Show visitors. Congratulations to Sylvia and Danielle who represented us so well! Shasha from Nutritious Foods said “ Our stand was outstanding, our products were overwhelmingly popular, and our participation in this show was a success! Without the students hard work and contribution it would not have been possible.�
July 2014
Know Your Rights Students for Hospice West Auckland NZMA Socialvolunteer Media Reporter
July 2014
NZMA Student News Press release by National Students Association Students are suffering as the support they are entitled to for help with housing costs fails to keep pace with skyrocketing rents, according to research released today by the New Zealand Union of Students’ Associations (NZUSA).
NZUSA is calling for the lifting of the restriction that limits the support students can get to keep pace with rising housing costs.
provides support of up to $145 per week if you live in certain parts of Auckland, and $100 per week if you live in other expensive places such as Wellington or Hamilton. T he accommodation benefit for students is set at 50% of average rental costs in a particular location above $40 per week, with a maximum payment of $40.
A student allowance includes an element for help with rent, but on a different basis than all other low income New Zealanders. However, housing support for students is capped at a maximum of $40 per week, and has been since 2001.
This has been in place since 2001. This cap was hit in 2003 in Auckland, in 2005 in Wellington and in New Plymouth in 2009. Even in relatively low-cost Dunedin, where rents are below the national average, the cap means that rents have increased but support has not since 2012.
In contrast, the Accommodation Supplement – that everyone who is nota student is entitled to –
In Christchurch the cap was hit in 2008 and as rents have rocketed since the earthquake – now
significantly above the national average – support has been stuck at a level of increasing insignificance. “It’s all very well for Steven Joyce to claim, as he does, that the Student Support System in New Zealand is ‘about right’ but this glaring failure to keep pace with rising costs means that students getting allowances, who by definition cannot get support from their parents, simply cannot afford to study. In Wellington and Auckland in particular, the total student support available – the allowance plus the accommodation benefit – is less than the average rent”, said Daniel Haines, NZUSA President.
job into having a qualification that could potentially move someone out of poverty, if that choice is completely unaffordable”, said Haines. “Students deserve the same rate of support as everyone else. We should have access to the Accommodation Supplement. At the very least, the cap on the support for rent costs needs to be adjusted upwards to reflect the reality of increasing rents.”
Matariki Festival 28 June –28 July Celebrate Maori New Year
Events, performance
Family outings
Music, theatre, art
“The fact is, every other low-income New Zealander qualifies for rent assistance based on the cost of their rent, students don’t.
www.matarikifestival.org.nz
Where’s the incentive to move from a benefit into study, or from a low-paid
With Amy Prebble
Free Counselling
NZMA Student Support Coordinator Text: 021 163 8694 Amy.prebble@nzma.ac.nz
Students Advertise here, go on.. Its free! Email your advert to: amy.prebble@nzma.ac.nz
July 2014
Student Success Profile NewBarZealand Culinary FarePosition: 2013 Wait Staff Staff
Position:
Location:
South East Auckland
Location:
South East Auckland
Hours & days of work: Part time
Hours & days of work: Part time
Skills required: Hospo Level 4+
Skills required: Hospo Level 4+
Ref: 1001482
Ref: 1001481
Position:
Barista
Position:
Junior Duty Manager
Location:
South East Auckland
Location:
South East Auckland
Hours & days of work: Part time
Hours & days of work: Part time
Skills required: Hospo Level 4+
Skills required: Hospo Level 5+
Ref: 1001480
Ref: 1001483
Position:
Event Team Member
Position:
Food Production
Location:
Auckland
Location:
Auckland Central
Hours & days of work: Casual
Hours & days of work: Part time
Skills required: Hospo Level 4+
Skills required: Cookery Level 4+
Ref: 1001486
Ref: 1001487
July 2014
Student Success Profile NewHotel Zealand Culinary FarePosition: 2013 Alarm Monitoring窶年ight Commis Chef
Position:
Location:
South Auckland
Hours & days of work: Part time Skills required: Cookery Level 4+ Ref: 1001473
Shift Location:
Auckland
Hours & days of work: Part time Skills required: Contact Centre/Business graduates Ref: 1001472
Position:
Hotel Housekeeper
Position:
Bartender
Location:
Auckland South
Location:
Auckland City
Hours & days of work: Part time
Skills required: Hospo Level 3+ Ref: 1001470
Hours & days of work: Full time Skills required: Hospo Level 4+ Graduates Ref: 1001469
Position:
Cafﾃｩ Manager
Position:
Cafe Barista
Location:
Auckland South
Location:
Auckland City
Hours & days of work: Part time
Skills required: Hospo Level 5+ Ref: 1001468
Hours & days of work: Full time Skills required: Hospitality Graduates Ref: 1001467
July 2014
Student Success Profile NewCallZealand Culinary FarePosition: 2013 Hotel Kitchenhand Centre
Position:
Location:
Representative
Location:
Auckland South
Auckland
Hours & days of work: Part time
Hours & days of work: Full time Skills required: Graduates
Skills required: Cookery Level 4+
Ref: 1001464
Ref: 1001466
Position:
Merchandising Assistant
Position:
Room Attendant
Location:
Auckland Central
Location:
Auckland
Hours & days of work: Full time
Hours & days of work: Part time
Skills required: Retail Level 4+
Skills required: Hospo Level 3/4
Ref: 1001463
Ref: 1001458
Position:
Sales Assistant
Position:
Cafe Barista
Location:
Hamilton
Location:
Auckland Central
Hours & days of work: Part time
Skills required: Retail Level 3/4 Ref: 1001456
Hours & days of work: Full time Skills required: Hospitality Graduates Ref: 1001452
July 2014
Student Success Profile New Zealand Culinary FarePosition: 2013 Kitchen Attendant
Position: Corporate Food & Beverage Attendant Location:
Auckland City
Location:
Auckland South
Hours & days of work: Full time
Hours & days of work: Full time Skills required: Hospo Level 4+ graduates Ref: 1001447
Skills required: Cookery Level 4+ Ref: 1001489
Position:
Food & Beverage Attendant
Position:
Stewarding
Location:
Auckland
Location:
Auckland
Hours & days of work: Part time
Hours & days of work: Part time
Skills required: Hospo Level 4+
Skills required: Hospo Level 4+
Ref: 1001427
Ref: 1001439
Position: Customer Service Representative
Position:
Banquet Attendant
Location:
Auckland
Location:
Hours & days of work: Part time
Auckland
Hours & days of work: Full time Skills required: Contact Centre Graduates
Skills required: Hospo Level 4+ Ref: 1001437
Ref: 1001448
July 2014
Student Success Profile NewPrep Zealand Culinary FarePosition: 2013 Kitchen Chef Cooks
Position:
Location:
Auckland Central
Location:
Auckland Central
Hours & days of work: Full time
Hours & days of work: Full time
Skills required: Cookery Level 4+ graduates
Skills required: Cookery Level 4+ graduates
Ref: 1001434
Ref: 10014135
Position:
Ushers
Food & Beverage for
Location:
Auckland Central
Position: Event Location:
Auckland Central
Hours & days of work: Full time
Hours & days of work: Full time Skills required: Hospo Level 4+ graduates Ref: 1001436
Skills required: Hospo Level 4+ graduates Ref: 1001433
Position: Hotel Food & Beverage Attendant
Position: Event Managers
Location:
Hours & days of work: Casual
Auckland City
Location:
Auckland
Hours & days of work: Part time Skills required: Hospo Level 4+
Skills required: Hospo/Cookery Level 5+
Ref: 1001438
Ref: 1001488
July 2014
Student Success Profile NewReceptionist Zealand Culinary FarePosition: 2013 Crew Member at School
Position:
Location:
South East Auckland
Hours & days of work: Full time Skills required: Business Level 5+ Ref: 1001476
Location: South Auckland Hours & days of work: Part time during days Skills required: Hospo Level 3+ Ref: 1001477
Position:
Bar Duty Manager
Position:
Kitchen hand/ Glassie
Location:
South Auckland
Location:
Auckland CBD
Hours & days of work: Full time
Skills required: Hospo Level 4+ Ref: 1001478
Hours & days of work: Part time or Full time Skills required: Cookery Level 3+ Ref: 1001398
Position: Hotel Food & Beverage Attendant
Position: Administrator
Location:
Hours & days of work: Part time/Fixed
Auckland City
Location:
Auckland
Hours & days of work: Casual Skills required: Hospo Level 4 +
Skills required: Business Level 4+
Ref: 1001427
Ref: 1001420
July 2014
NZMA Employment Advisors Lorraine Van Lingen | Employment Advisor for Waikato 07 560 1259 | Lorraine.VanLingen@nzma.ac.nz—Lorraine Nzma Jay Keukeu | Employment Advisor for Auckland South 09 270 1266 | Jay.Keukeu@nzma.ac.nz | Facebook - Jay NzmaCareers Kate Waldrom | Employment Advisor for Sylvia Park 09 306 1959 | Kate.Waldrom@nzma.ac.nz | Facebook - Nzma Kate
NZMA Careers Advisors Leilani Meleisea-Hoyt | Careers Advisor for Auckland South 09 270 1266 | Leilani.Hoyt@nzma.ac.nz | Facebook - Leilani NzmaCareers Manu Rastogi | Careers Advisor for Sylvia Park 09 557 1248 | Manu.Rastogi@nzma.ac.nz
NZMA Careers Manager Gareth Brown | Manager NZMA Careers 09 309 7802 | Gareth.Brown@nzma.ac.nz QQ - 1768600939@qq.com I Facebook - Gareth At Nzma
July 2014