Garage Wire Views - December 2018

The digital home for independent garages Issue 6, December 2018

Everything you need to know about Autologic’s new DrivePro

Bowes Motors reviews Sykes-Pickavant’s Carbon Tec oxyhydrogen machine Graham Stoakes: Techs of tomorrow prepared to fight for aftermarket

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2

Techs of tomorrow prepared to fight for aftermarket

22

Reader review: Sykes-Pickavant Carbon Tec machine

32

Everything you need to know about Autologic’s new DrivePro "Worrying level" of ADAS ignorance remains News in brief................ 5 Gone to the polls .......11 HOT TOPICS .................. 17

36 38

BRAND NEWS .................21 TECH TIPS ..................... 26 PRODUCTS & SERVICES... 28

MAINTENANCE

TRUSTED BY GARAGES AND SPECIALISTS Precisely engineered for automotive repair and DIY applications, the PMA range features 13 maintenance products suitable for all projects. Each category is colour coded to help the mechanic quickly identify the type of product required to get the job done.

CLEANERS

ADHESIVES

LUBRICANTS

Belt Slip

Multi-Lube

Brake & Clutch Cleaner

Silicone Lube

Carb Cleaner

LPG Leak Detector

Engine Degreaser

Copper Grease

Electrical Cleaner

Clear Grease

Air-Con Sanitiser

White Grease

Spray Adhesive

LEAK DETECTION

VISIT PMACHEMICALS.CO.UK

GREASES

4

NEWS IN BRIEF

DVSA rolls out new MOT risk rating system Testers and testing stations have individual risk ratings in bid to improve standards and catch fraudsters

I can see the reason behind it but it puts testers in a very difficult spot‌ a step backwards if you ask me.

Peter on the GW forum.

Red, amber, green traffic light system

New risk rating launched Monday 12 November, 2018

Testers criticise statistical approach

FULL STORY 5

TOP GEAR.

Professional transmission repairs. Redefined.

The LuK GearBOX is a complete repair solution that means you can stop sending customers to a ‘gearbox specialist’, as you can now carry out professional transmission repairs in your own workshop. It’s not rocket science!

Each LuK GearBOX has been developed for a specific gearbox application and includes all of the OE components required to carry out a complete and efficient repair.

And as usual from Schaeffler - everything you need is in just one box.

Add transmission repairs to your workshop menu, with the LuK GearBOX. www.repxpert.co.uk | www.schaeffler.co.uk/aftermarket

6

NEWS IN BRIEF

DVSA gets major award for MOT digital services Services making a real difference in getting dangerous vehicles off the roads, claims agency

That’s a joke right?

Alison Riley on the GW forum.

DVSA won digital category at Civil Service Awards 2018 108.9 million MOT history checks made so far

MOT reminders and history service recognised

FULL STORY 7

Gets into the places you can’t.

MAGflex Pivot Slim Inspection Lamp The MAGflex Pivot combines a slim design with multi axis rotation and tilt, meaning light can be directed exactly where required, even into the smallest and hardest to reach spaces.

For your nearest stockist visit ringautomotive.com

Horizontal rotation

Rotating neck for task light and torch

Magnets for hands-free

Compact pocket storage

8

NEWS IN BRIEF

BMW tech tries to disconnect dashcam but spots second cam facing him

Technician double takes interior-facing cam and abandons attempts to disconnect main dashcam Dashcams available from as little as £20 Customers increasingly mistaking routine test drives for a joyride I don’t want people seeing my tools or watching me while I work.

Matt on the GW forum.

Garages share concerns about data protection

FULL STORY 9

EXCELLENCE in every blade

Global leaders in wiper blade technology since 1917 For more than 100 years, TRICO® has been trusted to deliver premium wiper blade products to almost every major vehicle manufacturer worldwide.

Today, we use this Original Equipment expertise to bring you reliable, innovative wiper blade products that come through at the moment you need them most.

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OEM SINCE

1917

OEM SINCE

1917

trico.eu.com +44 (0)1495 767700

10

GONE TO THE POLLS

Dashcams

43% 17%

19%

21%

We leave them on all the time

We turn them off and leave them off for the test drive

We haven't considered a dashcam policy

turn them off in the workshop but turn them back on for the road test

11

AVAILABLE NOW!!

PROMOTION ENDS 31ST JANUARY 2019

Tel: 01509 500500 | Email: sales@sip-group.com | www.sip-group.com /sipindustrial

@sipindustrial

/siptechzone

12

GONE TO THE POLLS

Roadside technician safety

30% 17% 14% 6% 33% have had a near-miss while working on the roadside

say they know at least one person who has had a near-miss

say they say they have say they’ve know been involved never worked someone that in an RTC on the roadside was involved and wouldn't in an RTC want to

IN THE NEWS Concerns for the safety of roadside recovery workers have recently been raised in the House of Commons during a debate on Road Safety.

Tracey Crouch, Conservative MP for Chatham and Aylesford has said she backs the campaign for safer roadside rescue and recovery.

FULL STORY 13

14

GONE TO THE POLLS

MOT test fee review

83% don’t believe calls for an MOT test fee review are being heard

16%

1%

think the calls are being remain unsure heard but say it’s not going to be top of the agenda for government

IN THE NEWS A recent Halfords promotion reignited the MOT discounting debate, with many independent garages renewing calls for an urgent review of the test fee.

In an exclusive GW interview, the Independent Garage Association confirmed that it is continuing to throw its weight behind the campaign.

FULL STORY 15

Paper-less. Not paper stress.

With government services heading online and 84% of garages using a garage management *

system , the days of paper diaries and invoicing are increasingly in the past.

CarVue allows you to manage your bookings, jobs and invoices smarter from any web browser, saving you up to an hour a day on admin.

START FREE 30 DAY TRIAL NOW *Source: Garage Wire Survey – September 2018

16

HOT TOPICS

The biggest headlines of 2018 Select the headline for the full story

How MOT and service reminders are affected by new GDPR rules

Scrapped 4-1-1 MOT plans applauded

Vauxhall faces criminal investigation over Zafira fires

Consumers warned as fake parts campaign gathers pace

Gov commissions research into safety of ageing tyres

DVSA rolls out new MOT risk rating system

Full overview 17

HOT TOPICS

The best opinions of 2018 Select the headline for the full story

Stop tarnishing our industry Independent sector “in good shape� despite challenges Fake MOT testers: more needs to be done

Trade encourages seven-year-old to follow her mechanic dreams

Trade shows are a must for independents

Full overview 18

HOT TOPICS

The STRANGest headlines of 2018 Select the headline for the full story

Range Rover has roof ripped Customer launches civil court action against garage owner

Driver caught using bucket for a seat Apprentice sat on toilet gets engulfed with flames Double decker drifts around snow-stricken car

Full overview 19

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Fuel Save Guarantee* for purchasers of BG Fuel System Cleaner and BG EPR® Compression Restoration Flush

Free Engine Protection Plan also available! - Speak to your BG Rep or call 01284 777934

* Subject to vehicle been driven at least 500 miles & claim made within 3 months of purchase

Leaders in automotive solutions and improving garage profitability www.bgprod.co.uk | T: 01284 777934 | Email: info@bgprod.co.uk

20

BRAND NEWS

“There’s never been a better time to be in the independent garage sector”, says Andy Savva REPXPERT brand ambassador speaks candidly about new role in wide-ranging interview

FULL STORY

Compression gains across the board on MINI following BG Products treatment Engine performance restoration gives pleasing results

FULL STORY

BTN Turbo adds more remanufactured turbos to range Range of brand-new and original remanufactured turbos from all major manufacturers

FULL STORY 21

GRAHAM STOAKES OPINION

Technicians of tomorrow prepared to fight for UK's independent aftermarket Industry author, lecturer and GW columnist Graham Stoakes looks at the future of independent garages

Investment in training, information sources and specialist equipment will be obligatory.

FULL

STORY 22

23

SURVEY: RECRUITMENT

are ‘always looking’

say skilled technicians are “very important”

say they’re “vital”

get applicants but often without skills

30% say up to two months 21% say three months plus

usually find staff within a month 35% report 1-2 months over three months for ½

expect staff to be fully operational within a month

say they’ve been unable to recruit the people needed

FULL STORY 24

25

TECH TIPS

Get ready for "Making Tax Digital", says IGA New tax returns legislation to come into effect from April 2019

FULL STORY

New site debunks Xenon HID bulb myths for technicians Get the information you need from this new online resource

FULL STORY

First Line issues 1.6 TD water pump to engine coolant hose warning Use of plastic means it's not uncommon for these parts to become brittle and leak

FULL STORY 26

BRAND NEWS

Around The Wheel Offers Offer One

Offer Two

HDM185D/AA320D HDMB910

HDM450 & HDMA3D2000 4 Post Wheel Alignment Lift & 3D Wheel Alignment

Auto Tyre Changer/3rd Arm Assist Wheel Balancer

FREE

FREE

Jacking Beam worth

Toolbox worth

£1240.00

£499.00

£2995.00

Offer Three

BUY ALL 3 PACKAGES with the 3 FREE ITEMS

Offer Four

HICADASCCR1

All makes ADAS Radar Package including front & rear camera

For Only

FREE Mercedes IR Calibration Target worth

£1095.00

£12190.00

£9995.00

£23995.00

Saving a further £1185.00 All prices + VAT

Please visit our website for full details

www.hickleys.com

-

Includes Installation

-

Offers end 31st December

01823 328531 sales@hickleys.com

27

PRODUCTS AND SERVICES

Ring’s slimmest ever inspection lamp is just 6mm thick New lamp lights up even the darkest parts of the engine bay

MORE DETAILS

FROM: Ring

Socket and bit adaptor set New set features comprehensive selection of the most-used adaptors

MORE DETAILS

FROM: Laser Tools

Dama wheel alignment supplied with FREE tool cabinet and tools Deal applies to 3D wheel alignment system and mobile unit

MORE DETAILS

FROM: Hickleys

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Can your scope do this?

• Give you access to thousands of reference waveforms • Search by either vehicle make, model or engine code • Access files for use in your own testing • Save your own files into our cloud storage

can!

For more information please visit

www.picoauto.com/A215

Email: sales@picoauto.com. Errors and omissions excepted. Please contact Pico Technology for the latest prices before ordering.

PicoScope Automotive Email: sales@picoauto.com. Errors and omissions excepted.

Please contact Pico Technology for the latest prices before ordering.

29

READER REVIEW

PicoScope four channel standard kit Midlands garage gives oscilloscope kit full five-stars thanks to wealth of free Pico Automotive support resources

5.0

Pico Automotive has got this right and offers so much more than just the kit itself.

Jim Kelman, Cottage Garage.

FULL STORY

PRODUCT DETAILS 30

Specialist Tool Solutions

NEW

53400300

Can help to reduce emission levels to conform with the latest MOT regulations

EXCITING NEW PRODUCT!

MADE IN THE UK

Releases hydrogen into the combustion engine’s inlet system whilst running to increase internal temperature and burn off carbon build up; promoting efficient operation with a cleaner engine

• • • • • •

Portable Machine - enables use away from the normal garage environment Low Voltage Operation - works off the vehicle’s battery at a safe low voltage when the engine is running Easy to Use - no or little disassembly of the engine required Fixed HHO Supply - protects against diesel engine runaway NTY TWO YEAR WARRA Two Year Warranty - full back up service is available to maintain the life of the machine Low Maintenance - made in the UK

31

READER REVIEW

Sykes-Pickavant Carbon Tec oxyhydrogen machine Bowes Motors reports back to GW Views with its long term review of the newly launched carbon cleaning machine

5.0 I’m a sceptical person but you can’t argue with the results.

Philip Bowes, garage owner.

32

BRAND NEWS

TechMan solution reduces last minute cancellations and no-shows Animated video explains how TechMan is combating no-shows with automated confirmations and reminders

VIDEO

One size fits all belt myth goes against normal practice, warns Dayco Non-application specific sized belts and nonconforming construction is a �recipe for disaster“

FULL STORY

KYB gets prestigious Toyota Motor Corporation award Recognition comes in response to KYB's original technology development

FULL STORY 33

The turbocharger people

BTN Turbo is the only UK supplier of all major turbocharger brands. Technical helpline available for diagnostic information on 01895 466663 or www.btnturbo.com.

34

AARON PHILLIPS OPINION

Aaron Phillips looks to the New Year with confidence Jackson & Phillips Automotive Services prepared for record number of cars coming out of manufacturer’s warranty in 2019 Now is a great time to be an independent garage with plenty of vehicles requiring work.

FULL STORY 35

ON THE ROAD

Everything you need to know about Autologic’s new DrivePro

GWTV goes behind-the-scenes at Autologic where over 100 master technicians deliver support services for garages and deal with an average of 500 issues every day This platform enables you to diagnose, understand and repair cars correctly, first time and quickly.

Andrew Betteley, Autologic.

MORE DETAILS 36

Book your free on-site demonstration today!

DIAGNOSTICS WITH THE EXPERTS

DrivePRO

the latest innovation in diagnostics DrivePRO is a multi-function diagnostics platform that combines Autologic’s diagnostic software with expert technical support from our OEM-trained master technicians.

AutologicLive Technical Support Experience unlimited expert guidance and symptom-driven advice at the push of a button!

IP-rated Ruggedised Tablet Ergonomic

• Our DrivePro platform allows us to see what you see from our Tech Support Center in real-time.

• Complex repairs and module replacement made possible with live access to our Master Technicians.

Windows 10 with Dual-Core CPU Internal PassThru Device

Built-in stylus for quick use

• Talk directly to our software engineers and benefit from real-time software updates.

Enhanced Diagnostics Autologic’s industry-leading diagnostic software makes for fast and reliable fault identification and repair.

Flash Programming and Coding Code and program new parts using either: • Built-in Autologic diagnostic software • Remote flash programming services available through RAP®

To learn more about DrivePRO, contact our sales team today! uk.autologic.com









Built-in Speakers & Microphone

Built-in stand for ‘free hand’ use

More brand coverage than ever before! sales-uk@autologic.com 01865 870 060

37

ON THE ROAD

“Worrying level� of ADAS ignorance remains among UK garages GW Views visits Germany to see what's behind Hella Gutmann Solutions diagnostic tools and ADAS calibration kit There is still a worrying level of ignorance in the aftermarket when it comes to the need to recalibrate these vehicles after carrying out any mechanical repair that affects its geometry.

Neil Hilton, HELLA UK.

FULL STORY

PRODUCT DETAILS 38

39

BRAND NEWS

SIP releases latest deals in autumn-winter 2018 promotion Welding, metalwork, air compressors and tools all featured in latest brochure

FULL STORY

AA Garage Guide opens online shop for its certified network Website gives members access to promotional items that help garages stand out

FULL STORY 40

FREE EXPERT IN EVERY BOX.

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Schaeffler is about more than supplying high-tech parts and systems to every leading vehicle manufacturer for original fitment. We are also the “Repair Experts”, delivering the same OE components to independent workshops as complete repair solutions.

TS_013Seitex1von2 13

22.11.16 14:08

We also provide professional technicians with access to our online knowledge portal REPXPERT, where you can download invaluable TecRMI installation instructions, videos, a TecDOC catalogue and lots more. You can also redeem your bonus points for fantastic workshop clothing, or a range of Gedore and Shaeffler tools.

Best of all, registration is free at www.repxpert.co.uk

41

ANDY PARSONS OPINION

Diesel’s not dead yet but it is dying

Diesel has had a rough few years, the VW scandal that made global headlines and now a government U-turn

Six years ago diesels accounted for over half of new car registrations, it’s now just 35 per cent.

FULL STORY 42

BRAND NEWS

Boost business with EDT Automotive Answer these questions to see how EDT's multi awardwinning range of machines could benefit your garage

FULL STORY

Trico MD outlines a clear brand vision for growth Goal is to "win more customers" by demonstrating effective solutions

FULL STORY 43

The digital home for independent garages

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