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The digital home for independent garages Issue 5, October 2019

Behind-the-scenes at Bilstein Group, Markham Vale

Cost implications of connected MOT equipment remains major concern We visit Avia Autos, Garage of the Year 2019

How oscilloscope triggers will better your diagnostics


The turbocharger people

BTN Turbo is the only UK supplier of all major turbocharger brands. Technical helpline available for diagnostic information on 01895 466663 or www.btnturbo.com.

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Cost implications of connected MOT equipment remains major concern

16

Behind-the-scenes at Bilstein Group, Markham Vale We visit Avia Autos, Garage of the Year 2019

20 23

How oscilloscope triggers will better your diagnostics

27

News in brief......................... 5

Tech tips ............................. 25

Gone to the polls ...............11

Products and services ..... 28

Andy Parsons opinion........ 15

Reader’s email.................... 32


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NEWS IN BRIEF

DVSA emphasises “phased introduction” of connected equipment Garages raise cost concerns and call for "more boots on the ground" to reduce MOT fraud

I had to buy a new gas/smoke tester to meet the new diesel limits… If I have to buy another new one, I will simply pack it in. Peter Miles on GW forum.

New roller brake testers must be able to connect to the MOT testing service Test stations currently only required to update equipment unless it breaks down

HOT TOPIC

Rule TO apply to decelerometers, diesel smoke meters, exhaust gas analysers and headlamp beam testers BY EARLY 2020

FULL STORY 5


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NEWS IN BRIEF

Judge vows to make example of MOT tester but stops short of jail sentence Tester continued to issue passes despite broken equipment At the end of the day he was just a pleb that was probably told to MOT them or he is getting the sack. I'm not saying he’s not guilty but the garage owner needs punishing as well. David McFadden on Facebook.

Man narrowly avoided jail after being caught faking the results of 33 MOT certificates Inspectors found roller-brake tester and decelerometer to be broken Tester continued to dupe customers into thinking their vehicles were road-worthy

FULL STORY 7


“The MOT test changed on 20 May 2018. There are stricter limits for emissions from diesel cars with a DPF” - Driver & Vehicle Standards Agency

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NEWS IN BRIEF

Gov highlights counterfeit and customer-supplied parts problem Intellectual Property Office Crime and Enforcement Report warns of dangers

This is a problem that I don’t see going away. David on GW forum.

IGA has collaborated with the Intellectual Property Office to highlight issue Garage advised to always supply and fit parts themselves

Consumer guidance published to highlight risks of supplying parts for garages to fit

FULL STORY 9


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GONE TO THE POLLS

Connected MOT equipment

HALF

33%

17%

Of GW readers are against it

support IT

say they don’t know what it is

Need to know New roller brake testers must now be able to connect to the MOT testing service. Rules for connected diesel smoke meters, exhaust gas analysers and decelerometers are expected to be introduced by early 2020. The main concern among independent garages are the additional cost implications.

HOT TOPIC

IN THE NEWS 11


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GONE TO THE POLLS

GW readers reveal how often they get a vehicle with an expired MOT in their workshop’

36% 25% 25% 12% 2% DAILY

A few times a week

A FEW TIMES A MONTH

A FEW TIMES A YEAR

NEVER

In the news Millions of motorists in Britain are driving without a valid MOT, according to new research. One in six drivers have accidentally driven their vehicle without a valid MOT for a week at least once in the past five years. One in 12 admitted to have accidentally driven without a valid MOT for over six months.

FULL STORY 13


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ANDY PARSONS OPINION

Inappropriate manual advisories demonstrates everything wrong with our industry

GW columnist Andy Parsons discusses DVSA's investigation into tester who left insulting MOT advisory

Those that find such practices to be funny do nothing to better the professional image that we all want to portray.

FULL STORY

IN THE NEWS 15


HOT TOPICS

Cost implications of connected MOT equipment remains major concern among garages Half of GW readers against the move which is currently being phased into the MOT testing service New roller brake testers must now be able to connect Rule to be extended to decelerometers, diesel smoke meters, exhaust gas analysers and headlamp beam testers by “early 2020� DVSA not indicated when it will become mandatory for test stations to install connected kit

I think we might be saying goodbye to a lot of good independent test stations due to the costs involved. Steve Mason.

FULL STORY 16


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BRAND NEWS

How EDT treatment benefits engines with variable valve timing Engine decontamination specialist explains the science behind its EDT machine

FULL STORY

Everything you need with Borg & Beck brake fitting kits Comprehensive solution ensures correct operation of braking assembly

FULL STORY

The Parts Alliance extends DriveTec braking range Number of pads increased 60 per cent in last 12 months with range of discs expanded by 50 per cent over same period

FULL STORY 18


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ON THE ROAD

Behind-the-scenes at Bilstein Group Markham Vale

GWTV takes a look at how the company has future-proofed its place in the UK’s automotive aftermarket Our main principle is fit and forget. Adam Hoffmann, Bilstein Group.

MORE DETAILS 20


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With an extensive range of rubber metal products for a variety of vehicle makes and models, febi supplies the parts you need, whether its dust caps, mounts or buffers. When you want to be sure of quality and fitment, choose febi. SOLUTIONS MADE IN GERMANY™ www.febi.com

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BRAND NEWS

TechMan helps independent garage with “efficiency overhaul” Garage management specialist helps manage increasing workloads at successful workshop

FULL STORY

IGA announces ‘BIG Award’ categories Entries for 'BIG Awards' set to open later this year

FULL STORY

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YOUR GARAGE

GWTV visits Avia Autos having been crowned Garage of the Year 2019 We speak to Hayley Pells to find out more about the business and to get her views on recent industry headlines

We’re still really privileged to see a lot of the clients that my dad looked after. Hayley Pells, Avia Autos. 23


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TECH TIPS

Why fuel injectors and piston rings are key to DPF longevity BG Products reports on how workshops can help customers avoid common diesel issues

FULL STORY

Essential tips for primary and auxiliary drive component replacement Dayco urges technicians to follow vehicle manufacturer instructions

FULL STORY

Rear wiper blades an excellent upsell opportunity Rear wipers account for just ten per cent of all blade sales, TRICO reports

FULL STORY 25


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PICO AUTOMOTIVE ANSWERS YOUR PICOSCOPE QUESTIONS

Question: What does a trigger do?

How oscilloscope triggers will better your diagnostics

Triggers monitor incoming signals and decides whether to begin capture

PicoScope software helps techs programme triggers

Focus on whichever part of the signal that needs to be inspected

Proof of that one-in-a-million faulty event that no other workshop or technician has been able to find.

FULL STORY

ASK A QUESTION 27


PRODUCTS AND SERVICES

Win a PicoScope pressure transducer kit Enter prize draw for chance to win

MORE DETAILS

FROM: Pico Automotive

Get £400 off Delphi common rail injector tester Delphi YDT-35B tester combines electrical injector test with visual spray pattern checks

MORE DETAILS

FROM: Hickleys

Specialist Mercedes-Benz transmission oil adaptor set Kit brings together equipment needed to complete draining and refilling

MORE DETAILS

FROM: Laser Tools 28


t c u

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SURVEY: Engine decarbonisation servicing

GW readers share their views and experiences on engine decarbonisation

TREATMENT see carbon build-up on customer vehicles

have a machine which restores fuel economy, CO emissions, engine performance and drivability

say they see the problem on at least half all vehicles

recognise THE issue as a potential profit opportunity

are sceptical OF treatments

manually strip and clean engines

don’t offer carbon removal services to customers

use an engine flush

FULL STORY 30


BRAND NEWS

Apec shuts down its ‘guarantee website’ Technicians now just need invoice showing part purchased within last two years or 24,000 miles to make claim

FULL STORY

Asia cross country rally success for team JAOS Race started in Pattaya, Thailand, and finished 2,200km later in the capital of Myanmar

FULL STORY 31


READER’S EMAIL

MOT tester and trainer lists concerns about electric and hybrid vehicles Official DVSA guidance abundant with anomalies and contradictions, reader claims

I'm writing in frustration at the anomalies, contradictions and lack of direction at the current rules, regulations and safeguards.� Craig Ross of Eurofit Autocentres.

FULL STORY 32


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Profile for Garage Wire

Garage Wire Views - October 2019  

Read garages' latest views on connected MOT equipment and discover why the Independent Garage Association are working hard to flag issues su...

Garage Wire Views - October 2019  

Read garages' latest views on connected MOT equipment and discover why the Independent Garage Association are working hard to flag issues su...