AutoTorque - June 2020

VOICE TO THE MOTOR TRADE

JUNE 2020

Parts Alliance shows gratitude to heroic NHS staff and carers Servicesure steps in to freeze fees COVID-19 guidance released for automotive aftermarket Workshops adapting to 'new norm' despite MOT extension

Use your spare time to gain the skills you need The original & most comprehensive online battery training available

GS Yuasa Academy is a cutting edge online learning platform, purpose built to deliver professional battery training and certification.

• • • • •

Over 20 detailed training courses More than 100 dynamic videos Downloadable certificates Tailored learning for your job role CPD accredited

Learn at your own pace. Wherever. Whenever.

Start learning online at

academy.gs-yuasa.eu UPS

2

COVID-19 guidance released for automotive aftermarket

Parts Alliance shows gratitude to heroic NHS staff and carers

Servicesure steps in to freeze fees

Workshops adapting to 'new norm' despite MOT extension

5 9 13 34

Industry news..................................................................... 5 Tech focus.......................................................................... 15 TPA latest.......................................................................... 23 Brand news...................................................................... 27 Branch bulletin................................................................. 32

Partner with a Pioneer From full service solutions to next gen GDi tech, Delphi Technologies has been pioneering within the auto sector for over 100 years. Our Aftermarket division combines the best of both worlds – a rich OE heritage and innovative service solutions – which together with your technicians’ expertise, ensures vehicles drive safer, better and further, just like the day they drove off the assembly line.

4

LATEST INDUSTRY NEWS

COVID-19 guidance released for automotive aftermarket Best-practice guidance for garages, warehouses, mobile operations and parts distributors New guidance covers every aspect of operation, from customer communication to social distancing, sanitisation and hygiene, and collection/delivery of vehicles from vulnerable owners

“The aftermarket can assure customers and colleagues that it is ready to re-open safely.�

Mike Hawes, SMMT chief executive.

FULL STORY

5

LATEST INDUSTRY NEWS

UK’s independent garages adapt to current challenges with more now reopening Garage owners react to lockdown easing and discuss business recovery

More garages begin reopening following temporary closure

Garage owners implement new measures to protect staff and customers

It follows a 5.8 per cent loss of the annual turnover for workshops during lockdown

“We’ve had to completely change the way we work.”

Aaron Phillips, Jackson & Phillips Automotive Services.

FULL STORY

6

LATEST INDUSTRY NEWS

Prison for tester after passing MOTs without inspection Action is being taken against MOT fraud, DVSA says Tester passed more than 60 cars’ MOTs without any inspection

He pocketed up to £10,000 by passing the vehicles in previous employer’s name

Handed 12 month prison sentence

“Action will be taken against those caught red-handed.” Andy Rice, DVSA head of counterfraud and investigations.

FULL STORY

7

WORK. LEARN. INFORM.

Our LuK, INA and FAG innovative precision components are not only fitted by leading vehicle manufacturers, they are also the first choice of professional mechanics.

But Schaeffler is about more than just OE parts, we are also the ‘Repair Experts’, with a dedicated technical training team to back up our world class products with world class service, training and tools - like REPXPERT. REPXPERT is a free workshop portal with built-in TecDoc catalog, TecRMI fitting guides and specs, labour times, bonus shop and lots more. You can also now use the fantastic REPXPERT app, which makes finding the info you need even easier!

Download now, or register at www.repxpert.co.uk

8

SUPPORTING KEY WORKERS

Parts Alliance shows gratitude to heroic NHS staff and carers Snacks and treats delivered by local branches

“These are challenging times for everyone, so it felt right to spread a little cheer.� Simon Moore, head of marketing.

9

SUPPORTING KEY WORKERS

Food prizes from ‘Original Experience’ promo donated to local causes

Thousands of food prizes given away following promo postponement

Branches drop off packages to food banks and NHS hospitals

FULL STORY

10

SUPPORTING KEY WORKERS

Morale boost for hospitals, charities and testing centres SCMF Maidstone, GSF Heathrow, BBC Preston and Allparts Hayes make donations to support key workers

FULL STORY

Branches provide crucial disposable seat covers for the NHS Seat covers used to minimise cross-contamination while transporting patients

FULL STORY

NHS donations continue to rollout in south west and midlands Promotional snacks, goodies and disposable seat covers continue to lift spirits

FULL STORY

New national accounts customer Rivus continues to support key workers National fleet management provider services vehicles for ‘front-line sectors’

FULL STORY

11

A Light For Every Job The Ring MAGflex range of Inspection Lamps

RIL3900HP / REIL3900HP

MAGflex Pivot FLEX APPEAL

Bright, portable, rechargeable and resistant to oil, dirt and tough enough to withstand the knocks in a workshop, whatever the job.

RIL3700HP / REIL3700HP

MAGflex Utility

Visit www.ringautomotive.com and find the right light for your job.

READY FOR ANYTHING

RIL3600HP / REIL3600HP

RIL3400HP / REIL3400HP

MAGflex Twist

MAGflex Arc

THE GO TO

COMPACT & TOUGH RIL4000 / REIL4000

MAGflex

MULTI ANGLE

RUBL1000 / REUBL1000

MAGflex Under Bonnet EXTEND AND ADJUST

/ringautomotive

www.osram.com/am

Bringing light to business A brighter future for your workshop The most impressive features of OSRAM automotive bulbs are those you can’t see: increased customer satisfaction, trust and an enhanced business reputation. You can rely on OSRAM to deliver an extensive range of superior products including: halogen, xenon and state-of-the-art LED. Stay ahead of the game and maximize on the profit opportunities upgrading to performance bulbs such as NIGHT BREAKER® LASER brings and ensure you always ‘offer an upgrade’ and ‘change in pairs’ every time you fit a replacement bulb. For more details visit: www.osram.co.uk/changeinpairs

Light is OSRAM

12

SERVICESURE SUMMARY

Servicesure steps in to freeze fees Move to help network members as garage cash flow comes under sudden pressure

“It’s times like this when you really know who’s there for you,” Graham Young, Colourspray Auto Services in Merseyside.

FULL STORY

13

From the first mile to the last.

From the first mile to the last.

MANN-FILTER – for first fit and the automotive aftermarket.

MANN-FILTER – for first fit and the automotive aftermarket.

Original MANO Nr-iFgILinTa ElR Min AN1N F 00 %ILTER OE iqnu1a0lit0 % y!

OE qualit y!

MANN-FILTER, the premium filter brand of the automotive aftermarket, offers innovative solutions to new, challenging filtration demands. As original equipment or yellow-green boxed, whether for passenger cars, commercial vehicles or off-highway applications: originalofMANN-FILTER products in OE offers quality innovative are trustedsolutions around the world.challenging Always MANN-FILTER, the premium filter brand the automotive aftermarket, to new, original in 100 %or OEyellow-green quality! filtrationchoose demands.

AsMANN-FILTER original equipment boxed, whether for passenger cars, commercial vehicles

or off-highway applications: original MANN-FILTER products in OE quality are trusted around the world. Always – Perfect parts. Perfect service. chooseMANN-FILTER original MANN-FILTER in 100 % OE quality! www.mann-filter.com

MANN-FILTER – Perfect parts. Perfect service. www.mann-filter.com

14

TECH FOCUS

Garages encouraged to test batteries during lockdown and beyond Free CPD accredited battery training available with GS Yuasa Academy

Significant number will require battery recharging or replacement Short, infrequent journeys can cause batteries to fail rapidly

Free marketing available for garages

“Test as many batteries as possible.“ Simon Moore, head of marketing.

FULL STORY

15

16

TECH FOCUS

Not-to-be missed online training opportunities An essential guide for brushing up on technical knowhow during lockdown downtime

Our Virtual Academy – From £85+ VAT for three months

Yuasa Training Academy – Free

Comma professional partnership programme – Free LuK and INA training videos – Free

Many technicians have some rare quality time to invest into their own personal development.

FULL STORY

17

Confidence comes from within

Calling all workshops...

Let us recommend your optimum Stock Profile Today!

Using data gathered from www.CommaOil.com (2.4m VRN look-ups)

Local level stock profiling based on actual vehicles serviced

Recommending grades and pack sizes

Profit calculator for the workshop, focussing on PPL opportunity

In today’s complex servicing market, do you want to know what oils you should stock and in which pack sizes?

•

We already make oil selection simple

•

Now we’ve made oil stock management simple

Our unique stock profiling tool will: •

Maximise your servicing profit by helping you stock the right oil, in the right pack sizes

•

Improve your cash flow so you don’t tie up money by stocking the wrong grades

•

Give peace of mind when servicing cars by using Comma’s online application system

•

Give your customers more confidence by servicing their car with an OE approved oil

Workshop in Bedfordshire servicing 50 cars per week

226L per month

Contact your local Comma stockist for more information and your customised stock profile based on the vehicles you service and your location

www.CommaOil.com

18

4548

*Stock recommendations are based on actual vehicles serviced in your area (2.4m lookups).

Find the approval certificates available at www.CommaOil.com/approvals

TECH FOCUS

Free inspection checksheet helping workshops highlight faults to vehicle owners Initiative generates revenue and offers peace-of-mind amid six-month MOT extension

Check-sheet available to download

Lists critical component condition

Space for remedial work estimate

“The vehicle inspection sheet is just one of several marketing resources we’ve developed recently that garages can use during the crisis and beyond.“ Simon Moore, head of marketing.

FULL STORY

19

No Corners Cut.

A2A exhausts use the original equipment exhaust as their benchmark. With OE matching stainless steel decorative tail trims, pressed end plates and headed hangers.

There’s no corners cut, just a commitment to developing, testing and manufacturing exhausts that match or exceed the genuine item.

For exhausts that fit like the original, perform like the original and . look like the original, choose

OE IN EVERY THIN G BUT NAME

20

TECH FOCUS

How to protect customers and staff amid COVID-19 crisis Essential tips and advice for the safe running of your business

Ensure staff and customers all stay two metres apart

Sanitise vehicles on arrival and before collection

Encourage card payments where possible

Free support material available to download from The Parts Alliance.

FREE

DOWNLOADS

FULL STORY

21

W W W.VA L E O S E R V I C E . C O . U K / S P E C I A L I S T C L U B

GET REWARDED

for your Valeo parts daily purchases

+5 +500

+75

Easy to join, Easy to win, 100% ONLINE Discover your Specialist Club now.

Sign up for free and start winning!

valeoservice.co.uk/specialistclub

22

PARTS ALLIANCE LATEST

Entries flow in for ‘Colour for Hope’ competition Children submit colour drawings of parts

Competition encouraged children to colour line drawings of Brembo pads, discs and calipers

Five winners to be selected for Brembo goody bag prize

“This competition is all about children enjoying being creative and having fun.” Stuart Tagg, Brembo.

FULL STORY

23

es 019 e k v i o th t 2 Lo for itia in t in ed ou ing ch t n ci lau x e e b to

Servicesure Autocentres is the UK’s fastest growing network of garages.

Established in 2004, it is a nationwide group of likeminded garages working to a strict set of business practices and quality standards.

Membership is by invitation only and the many advantages include access to business planning, workshop efficiency programmes, marketing support and money saving services.

Members also benefit from being able to offer the best in industry National Warranty Scheme which guarantees all the replacement parts* that have been fitted to your customer’s vehicle. Terms and conditions apply.

Other benefits include:

• Service plans

• Online technical support

• Insurance packages for workshops

• Waste management

• Local advertising

• New profit opportunities

• Face-to-Face business management and help

• Courtesy cars • Car sales and leasing

• Workwear, hygiene and laundry solutions

And much more…

For details visit servicesureautocentres.com or call 0330 041 2118 *Parts must be purchased from The Parts Alliance and associate members

24

PARTS ALLIANCE LATEST

Technicians encouraged to try Yuasa Academy Free CPD accredited battery courses available now

FULL STORY

25

sachsprovenperformance.co.uk

THE FASTEST TOURING CARS GO

SECONDS

0-60MPH IN 2.6 with A SACHS CLUTCH

Official Partner of BMW Motorsport

26

BRAND NEWS

Schaeffler postpones REPXPERT Academy LIVE at Blackpool & The Fylde College Ongoing social distance restrictions and ban on mass gatherings force postponement

FULL STORY

Ring ensures continued parts availability Company remains operational to support health services and road transport industries

FULL STORY

World’s first ‘invisible’ trailer system gets 2020 PACE Award Innovative driving assistance technology from Valeo gets FULL recognition for ‘Contribution STORY to Excellence’

27

SAFE AND SOUND(LESS).

FAG wheel bearings are approved for original fitment and engineered for a smooth and silent drive.

As a safety critical component, there are good reasons why the world’s leading vehicle manufacturers choose to fit FAG. One such reason is our innovative Low Friction Torque (LFT) sealing technology that reduces bearing friction by 30%, ultimately cutting CO2 emissions and fuel consumption by over 1%.

Cheaper bearings might not include patented technologies like LFT, and may also not have been engineered or tested to conform to the many rigorous standards that FAG has to meet as an OE supplier. www.repxpert.co.uk | www.schaeffler.co.uk/aftermarket

28

BRAND NEWS

GS Yuasa Academy is first battery training resource to get CPD accreditation Professional battery training through video content and downloadable FULL support material STORY

Delphi launches DPF cleaning machine for light and medium duty applications Hartridge DPF200 Master delivers fast diagnostic and cleaning solution for FULL diesel and petrol STORY particulate filters

29

BRAND NEWS

New OSRAM LED ensures optimal visibility in dense fog Latest tech dramatically reduce loss of brightness

FULL STORY

ZF Aftermarket expands highvoltage training program Practice-oriented training from experts for experts, firm explains

FULL STORY

MANN+HUMMEL supports Ford with HEPA filters for medical equipment Filtration firm to supply HEPA filter for Ford-produced respirator FULL to be worn by healthcare STORY workers

30

Intelligent Automotive Chemistry.

TĂœV Approved automotive chemicals incorporating the latest advances in nano technology and blended to outperform all rivals. Independently tested and certified.

A new generation of High Performance Additives & System Cleaners.

Explore the full range at

www.powatec.eu

logo pa updated_AllWhite.pdf

1

02/11/2015

14:32

Distributed in the UK by

31

BRANCH BULLETIN

Branches share experience of working life in lockdown Teams across the network continue to maintain FULL services during STORY coronavirus pandemic

NHS key workers thankful for branch efforts Branch teams receive kind words for their help and support

FULL STORY

32

ARANTEE GU

GUARANTEE

LEADING THE WAY WITH OUR BRAKING EXPERTISE, INNOVATIVE SOLUTIONS AND EXCEPTIONAL QUALITY

GUARANTEE

THE MARK OF AN ORIGINAL QUALITY SUPPLIER To prove our confidence in the quality of every Bendix product look for our warranty mark.

You and your customers can be reassured that if our parts wear out within 3 years or 40,000 kilometres, we’ll replace them free of charge.* *Full Terms & Conditions available on request.

33

IN THE POLLS

partially open

fully open

April 17 - 23 April 30 - May 5

reduction in jobs

64%

58%

91%

93%

35%

34%

39%

35%

Workshops adapting to 'new norm' despite MOT extension

optimistic about future

FULL STORY 34

Auto Torque from The Parts Alliance brings you the latest news and buzz from around the automotive aftermarket, including business advice, technical tips, industry interviews and competitions.

Subscribe for FREE today to receive fortnightly industry news delivered directly to your inbox by visiting www.autotorque.news