________________ Welcome Home! ________________
Dear Resident,
Welcome home! We understand that moving can be stressful, but we hope you enjoy your new home here at Gables Cherry Creek. You will receive a survey in your email shortly. If you are not “extremely satisfied”, please let us know what we can do to enhance your experience. We value your feedback!
Office Hours:
Mon/Fri: 9am – 6pm
Tues/Thurs: 10am – 6pm
Wed: 9am – 7pm
Sat: 10am – 5pm
Sun: Closed
Your Team:
Sales Professional – Desiree Hudson
Sales Professional – Ellyana Parker
Sales Manager – Genesa Cook
Sr. General Manager – Denae Hill
Service Manager – Rob Valdez
Housekeeper – Maria Medina
Leasing Team: 303.355.1200 Option #1 or CherryCreek@gables.com
Emergency Maintenance: 303.355.1200 Option #2 Leave a message
Courtesy Patrol: 303.355.1200 Option #3
Trash and recycling: Trash chutes are located on each floor.
Wi-Fi: Wi-Fi is available within all community spaces, the password is “TakingCare.”
Again, welcome Home! We are honored to have you as a resident of the community.
CherryCreek@Gables.com
PH: 303.355.1200
Apartment Community Reminders
❖ Written permission from the resident and ID of the guest is required anytime home access (keys released) is requested.
❖ Two guests per apartment home allowed in common areas unless reserved.
❖ Pets must be leashed at all times and please always pick-up after them.
❖ Guest parking allowed between 6:00pm – 8:00am in the ‘future resident’ spaces outside of the garage, complimentary. Beyond the allotted time overnight, guest passes may be purchased for a maximum of 7 consecutive days.
❖ Amenity areas do have restricted times in order to maintain quiet hours.
Fitness Center & Yoga Studio: 24/7
Pool Deck: 7am – 11pm
Theater/Game Room: 7am – 11pm
Demo Kitchen: 7am – 11pm
Conference Room: 7am – 11pm
Paw Spa: 24/7
❖ No glass, pets or stereos allowed at the pool deck.
❖ Please dispose of trash within the rubbish chute and do not leave within the trash room itself.
❖ Gables provides a smoke-free environment. Please refrain from smoking within indoor and outdoor areas of the community.
Our goal is to ensure all residents may enjoy the community and their home. We hope your time with us is pleasant and we are thrilled that you’ve chosen to trust our team with your home experience. Please feel free to reach out to team with any questions or concerns.
CherryCreek@Gables.com
PH: 303.355.1200
________________
EMERGENCY
Emergency Police, Fire and Medical 911
Non-Emergency Police 311 or (720) 913-6016
Local Hospital: Rose Medical Center (303) 320-2121 4567 E 9th Ave
Emergency Weather Information Radio Station: 850 AM
GENERAL INFORMATION
City Library-Ross-Co Branch Library (720) 865-0120
305 Milwaukee St
Driver’s License (303) 937-9507
1865 W Mississippi Ave #C
Post Office (303) 355-7160
201 Columbine St #150
Convention Center & Visitors Bureau (303) 892-1112
1555 California St #300
www.denver.org
GROCERY
Whole Foods (720)941-4100
2375 E 1st Ave
Safeway (303) 355-5486
3110 E 1st Ave
King Soopers (303)722-5779 825 S Colorado Blvd
DRUG STORES
Target Pharmacy (303) 209-0183 4301 E Virginia Ave
Rite Aid Pharmacy (303) 399-7595
3112 E 1st Ave
SHOPPING CENTERS
Cherry Creek Shopping Center www.shopcherrycreekmall.com 3000 1st Ave
Cherry Creek North www.cherrycreeknorth.com 1st-3rd Ave @ University Ave
GABLES CHERRY CREEK
CONVENIENCE LIST
PET GROOMING
Gidget’s Grooming (303) 698-0777
1083 S Pearl St
COFFE SHOPS
Dazbog Coffee (303)316-2728
3773 Cherry Creek Dr N, Suite 175
Aviano Coffee (303) 399-8437
244 Detroit St
RESTAURANTS
Cherry Cricket (303) 322-7666
2641 E 2nd Ave
True Food Kitchen (720) 509-7661
2800 E 2nd Ave #101
Choppers Sports Bar (303) 399-4448
80 S Madison St
Elways (303) 399-5353
2500 E 1st Ave #101
Patxi’s Pizza (303) 331-1000
185 Steele St
MOVIE THEATERS
AMC Cherry Creek 8 (303) 393-0530
3000 E 1st Ave
PUBLIC GOLF COURSES
City Park Golf Course (18 hole) (720) 865-3410
2500 York St
Wellshire Golf Course (303)757-1352
3333 S Colorado Blvd
PARKS
Pulaski Park
3300 E Bayaud Ave
DC Burns Park
250 Colorado Blvd
SCHOOLS
Steck Elementary School (720) 424-3870
425 Ash St
Merrill Middle School (720) 424-0600
1551 S. Monroe St.
George Washington High School (720) 423-8600
655 S Monaco Parkway
___
Helpful Applications & Websites_
Phone app found on Android and IPhone
Gables Resident is our management platform that allows you to pay rent and submit service requests. Rent and utilities are due 1st of the month.
MyParcelPending
Parcel Pending is our 24-hour package locker system. An account is required in order to receive packages at our community. Once a parcel is delivered, you will receive a text/email with a code to retrieve it.
Phone app found on Android and IPhone
Amenify is our virtual concierge platform. Here, you may schedule dog walkers, home cleanings, massages, etc. with vetted and approved vendors.
Guest Entry
Our call box system allows guests to gain access afterhours. They can look you up by last name, first initial and press “call.” You can grant access by pressing “9” on your phone. For the elevator, make sure the elevator is on floor 1 before pressing “9 ”
If assistance is required downloading these applications or setting up accounts, please do not hesitate to ask. We are available to help make your home experience the best it can be.
Phone: 303-355-1200
CherryCreek@Gables.com
You’ll love how we manage package deliveries here!
Congratulations on moving to a property that has installed Parcel Pending electronic lockers! Parcel Pending lockers make it easier than ever to receive the stuff you order online. When you register to receive packages through Parcel Pending, this is what you get:
24/7 access to your packages
No need to coordinate with the management office’s business hours; access your package whenever you like.
Email and/or text notifications
Parcel Pending will notify you immediately by text and/or email when a courier delivers a package to a locker for you; come by the lockers at your schedule, enter the code you received in your notification, and retrieve your package.
Total package security
All of your packages delivered to a Parcel Pending electronic locker will be safe and secure until you are able to pick up your package.
“Always-On” Customer Service
Parcel Pending provides customer support whenever you need it, 24/7; if there’s ever an issue or a question, help is just a toll-free phone call away
To begin receiving the benefits of secure package lockers, register quickly and easily at myParcelPending.com. For more information, including a short explanatory video, go to ParcelPending.com/how-it-works.
Sign up right away, and start receiving your packages through our Parcel Pending electronic lockers!
(855)316-4756 Register now at myParcelPending.com
AssurantRenters.com Affordable Renters Insurance designedforyou Not just another Renters Insurance brochure
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Get coverage designed just for you and your home with Assurant. Our two options, Renters Insurance and Liability Only, make it easy to meet your property management company’s requirement.
For a fast and free quote in 2 minutes or less, visit AssurantRenters.com
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That sounds like a good idea, actually.
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No, thanks.
Liability Only is right for you!
BACK MORE INFO
In all states, unless otherwise noted, Renters Insurance and Residents Liability Insurance are underwritten by American Bankers Insurance Company of Florida with its home office in Miami, Florida In Minnesota, the underwriter is American Security Insurance Company. In Georgia, Residents Liability is underwritten by Voyager Indemnity Insurance Company These companies operate under the trade name Assurant Renters
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Belongings
BACK In all states, unless otherwise noted, Renters Insurance and Residents Liability Insurance are underwritten by American Bankers Insurance Company of Florida with its home office in Miami, Florida In Minnesota, the underwriter is American Security Insurance Company In Georgia, Residents Liability is underwritten by Voyager Indemnity Insurance Company These companies operate under the trade name Assurant Please see the policy or website for complete details, including costs, limitations and exclusions MORE INFO See how you can make your coverage as unique as you are at AssurantRenters.com
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PS07672B-0920 GABLES © 2020 Assurant, Inc 1-855-846-9278(8558-4MYAPT) HOME Your landlord likes you. Wedo,too. No credit checks No lengthy questions No extra steps to get coverage Exclusive discounts*** available Insurance for all guaranteed Customer support from real humans Proof of insurance sent right to your landlord or interested party ***Exclusive discounts are dependent on your state. Discover everything included in our policies atAssurantRenters.com
Gables Cherry Creek
Community Information and Amenities
When are the nearest fitness classes held and where?
The community does not currently have regularly scheduled fitness classes but when available they are posted within the monthly newsletter or emailed out to the community as scheduled.
What are the hours of the amenities?
• Fitness Center and Yoga Studio- 24 HOURS
• Pool 7am-11pm
• Theater Room, Game Room, Conference Room and Demo Kitchen- 7am-11pm
Monday-Thursday/ 7am-1am Friday/ 9am-1am Saturday/ 9am-10pm Sunday
• Dog Spa- 24 hours
What amenity activities can I use at the community and how do I get the needed equipment?
The community has a full-scale fitness center and yoga room available 24 hours a day. All equipment is available within the rooms to use. The game room and theater room are also available with a smart TV and Wi-Fi access available. Pool cues can be checked out from the concierge for the game room during regular concierge hours. The dog spa and bike repair center are available for use 24 hours a day
How do I reserve the club room?
Amenity reservations can be made through the management office. Additional fees are required for reservations and can be provided based on the space reserved
Where do I dispose of my trash?
Two trash chutes are located within the community near the 34 stack and 21 stack. The 1st floor can access trash receptacles within the loading dock
Where are the recycling centers?
Recycling chutes are located on the north side of the community within the trash room. Boxes can be broken down and placed in the loading dock for recycling.
What do I do with my move in boxes?
Boxes can be broken down and recycled in the loading dock area
Gables Cherry Creek
How does my key fob work?
Key fobs are available to lease holders and occupants. They are programmed to each resident at the time of move in and are needed to access the community entrances as well as the garage and elevators.
Where are the mailboxes located?
The mailboxes are located on the 1st floor in the main lobby behind the concierge desk
Do you have resident activities or events?
Resident activities are scheduled each month and vary in types- everything from brunch to happy and yappy hour to game night and fitness classes.
Can I have a party at the pool?
The pool has a 2 guest limits to prevent overcrowding and provide a comfortable atmosphere for all of our residents.
Where is the best place for me to park?
Parking is available within the parking garage for an additional monthly fee. Street parking is available on Garfield and Monroe but is a first come, first served basis. It is city street parking and not managed by the apartment community.
Conveniences
How do I pay rent online?
Rent can be paid online through Rent Café by going to www.gables.com and logging in via the resident link in the upper right corner as well as the Gables Resident App.
How do I reserve the freight elevator?
Freight elevator reservations can be made through the concierge or leasing desk in blocks of three hours. Reservations begin at 9am Monday- Sunday.
Where can I access WI-FI in the building?
Wi-Fi is available on the 1st floor and 8th floor lobby
Do you have a courtesy officer onsite and how do I get a hold of them?
Security patrol is available Friday- Sunday. They can be reached by contacting the main line and following the prompts for courtesy patrol.
Gables Cherry Creek
Guests
Where can my guests park?
Guest parking is available within the parking garage for $10 per day and can be purchased through the concierge. Street parking is first come first served. Guest should be informed to follow city signs if parking on the street.
Where do my movers park?
An alley is located on the north side of the building and can be accessed on Monroe Street.
How does my guest access the garage?
Guest must have a valid guest parking hang tag to park in the garage and will be given access by the resident they are visiting.
Where does the delivery person come in or do I have to meet them?
Deliveries come through the main lobby. If after office hours, they can use the call box to contact the resident directly or reach the concierge for assistance if during concierge hours.
How many guests can I have with me at the amenities?
Two guests are allowed per apartment in the amenity spaces unless the space has been reserved.
How do I let friends in the gate?
Guest can be given access through the callbox by using the dial by name directly. Residents will press “9” to unlock the door. Guest can also be assisted by the concierge team.
Maintenance
How do I submit service requests?
Service requests can be submitted through the online portal, via email, or over the phone to the leasing and concierge team.
What do I do if I have a Maintenance emergency after hours?
Residents can call the main line and follow the prompts to page emergency maintenance for assistance.
What is considered a maintenance emergency?
Gables Cherry Creek
Maintenance problems considered an emergency include the following:
1. No electricity throughout the apartment.
2. No water.
3. No air conditioning on a day of extreme heat (80+ degrees).
4. Water entering the apartment.
5. Possibility of fire.
6. Impeded plumbing in an apartment with only one bathroom.
7. No heat.
8. Non-functioning or malfunctioning smoke detector.
9. Gas leak (also call the gas company).
10. Running water that cannot be shut off.
11. Malfunctioning door or window locks.
Furry Friends
Do you have a dog park?
No, however, the community is walking distance from the Cherry Creek Trail and park which is pet friendly as long as dogs follow the city leash law.
Where is the best place to walk my pet?
Pets can be walked along the neighborhood streets or along the Cherry Creek Trail located to the southwest of the community. Pet waste containers are located around the perimeter of the community.
Do you have a dog wash area?
The Pet Spa is located on the 1st floor to the east of the lobby.
Do you host Yappy Hours?
Yappy hours are included in our resident events and will vary from month to month
Do I have to have my dog on a leash?
Yes, the City of Denver requires all pets are on a leash.
Local Neighborhood
Where is the nearest post office?
The post office is located in the Cherry Creek North Shops
Gables Cherry Creek
What is the nearest Metro/Train?
Union station provides access to the light rail service with multiple stops around the city in addition to the train to the airport.
Where is the nearest bus stop?
Colorado and Alameda
What bus route are we on?
Multiple Routes
Where is the nearest grocery store?
Target is located on the corner of Alameda and Colorado Blvd
Where is the nearest biking or walking trail?
The Cherry Creek Trail is located across the street from the community on the southwest side of the building
Where is the nearest laundry facility?
Each apartment homes includes a washer and dryer
Where is the nearest mall?
The Cherry Creek Mall is located at Steele Street and Ellsworth
Where is the nearest movie theater?
The Cherry Creek Mall at Steele Street and Ellsworth
Where is the nearest event venue?
The Pepsi Center is located downtown at Auraria Pkwy and Speer Blvd.
Where is the nearest park?
The Cherry Creek Trail is located to the Southwest of the community
Where are the nearest museums?
The Denver Art Museum is located at 13th and Broadway
How to Set Up AutoPay on Rent Cafe
We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.
1.)
Log into your rent cafe similar to how you would to pay your rent.
2.) SELECT AUTOPAY SET UP
When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.
3.)
G A B L E S R E S I D E N T I A L
Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.
LOG INTO
RENT CAFE
ENTER PAYMENT, START, AND END DATE
4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY
Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed
5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY
Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.
ONCE ALL ITEMS ARE ENTERED HIT NEXT TO COMPLETE THE SET UP, THEN ENJOY THE CONVENIENCE OF AUTO-PAY!
Should you have any questions do not hesitate to reach out to the Leasing Office.
G A B L E S R E S I D E N T I A L
Ourfocusonenvironmentalriskmanagement, Ourfocusonenvironmentalriskmanagement, resourceconservationandenergyoptimization resourceconservationandenergyoptimization drivethedevelopmentandmanagementof drivethedevelopmentandmanagementof communitiesthatsupportqualityliving communitiesthatsupportqualityliving environmentsforourresidents. environmentsforourresidents.
Weareaskingourresidentstojoinusin Weareaskingourresidentstojoinusin practicingbeing"green."Checkoutthese practicingbeing"green."Checkoutthese helpfultipsbelow! helpfultipsbelow!
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At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!
As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!
benefits.petinsurance.com/gables-residents
Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give
Learn more about the benefits of Paws to Care™ at gables.com/pawstocare
360 South Monroe Street•Denver, CO 80209| 303.355.1200| gables.com/CherryCreek Professionally Managed By:
