Gables Arsenal Street Move In Packet

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Gables Arsenal Street

Community Information and Amenities

When are the nearest fitness classes held and where?

Title Boxing Club right on Arsenal Street. (617) 744-1828

Please see visit the club or https://titleboxingclub.com/watertown-ma/ to view the current class schedule.

What are the hours of the amenities?

Gables Arsenal Street offers the following amenities for you to enjoy:

• Clubroom open from 7:00 AM until 11:00 PM Daily.

• Conference Room open from 7:00 AM until 11:00 PM Daily.

• Theater Room open from 7:00 AM until 11:00 PM AM Daily

• Pool open from 9:00AM until 9:00PM Daily, Memorial Day until Labor Day

• Lounge open from 7:00 AM until 11:00 PM Daily.

• Front and Back courtyards open from 8AM-10PM Daily.

• 24/7 Fitness Center

Where do I dispose of my trash?

Arsenal Street has trash rooms located on every floor. Floors 2-4; the trash rooms are across from the service elevator, conveniently located on your way out to the garage. The first floor is located just past the elevators through the garage doors, on the right. There are trash and zero-sort recycling shoots in each one. Please dispose of your household garbage via the chute.

Where are the recycling centers?

We pride ourselves on green initiatives to care for the environment. Arsenal Street has recycling areas located on each floor for disposal of newspapers, plastics, and glass as noted above. Thank you for helping us take care of the earth.

What do I do with my move in boxes?

It is helpful to everyone in the community if everyone breaks down all boxes and disposes of them in the dumpsters located on the first floor of the garage near the elevator. We do ask that you do not use the trash chutes for boxes, as they can block the chute and create undesirable overflow. Please also do not leave your boxes in the trash rooms.

How does my key fob work?

When entering the building through the front or parking garage door, swipe the fob to enter or exit.

Gables Arsenal Street

Where are the mail boxes located?

The mail boxes for your apartment home are located on the first floor past the service elevator/garage entrance in the mail room.

Do you have resident activities or events?

Keep up to date on all of our community gatherings through our email blasts and Facebook posts

Where is the best place for me to park?

Residents with parking stickers should pull through the security gate at the entrance to the garage and then may park anywhere inside. Guests should park on the first floor of the garage in the designated Guest Parking spots. As a reminder, handicap parking is patrolled by local law enforcement and is subject to maximum parking violation penalty.

Conveniences

How do I pay rent online?

We have made paying your rent easy by setting you up with your personal online account to the Rent Café. You will go to gables.com and click on the Resident Login key in the upper right-hand corner. Select the link to set up your Rent Café account. This is a great way to stay connected to your management team from anywhere in the world. Additional services available on Rent Café include placing a service request for repairs needed in your apartment home.

How do I use Gables Connect?

Changing your utilities to your new address can be time consuming and a challenge, so visit www.gablesconnect.com or call 1-866-914-0631 to transfer or set up your utilities with ease. At Gables Arsenal Street, you can establish your new utility service for electric, phone, cable, and secure renter’s insurance.

How do I reserve the freight elevator?

You can contact the office at 617-744-8381 and our team will walk you through the reservation process. The freight elevator is available Monday –Friday from 9:00 am – 6:00 pm, Saturday from 10am-5pm, or Sunday from 1:00 pm- 5:00 pm for moving. There is limited elevator time allocated for moving and a reservation is necessary to ensure that each resident has ample time to move.

Where can I access WI-FI in the building?

Gables Arsenal Street

The Lounge, leasing office, club lounge, dining room, and theater are WI-FI accessible for your use and convenience. This amenity is complimentary and part of your community benefits. The network is named “Arsenal Street” and there is no password required.

Do you have a courtesy officer onsite and how do I get a hold of them?

Gables Arsenal Street does not have a courtesy officer. Should you ever witness any suspicious or criminal activity, you should always call 911 for local law enforcement support.

Guests

Where can my guests park?

Guest Parking is available on the first floor of the garage near the elevator and are designated specifically as “Guest Parking.”

Where do my movers park?

In the interest of safety for proper clearance for other residents and emergency vehicles, your movers may park at the end of the loading area next to the service elevator. Overnight parking for moving trucks is not permitted.

Where does the delivery person come in or do I have to meet them?

All deliveries should come through the front door. You may either come down to meet them, or can buzz them in using the call box.

How many guests can I have with me at the amenities?

We love it when you share your community with your friends and family. Two guests are welcome to join you in all of the amenity areas.

How do I let friends in the front entrance?

Your guests will contact you via the call box in the entryway. You will receive a call on the phone line that you provide upon move-in when your guest dials you from the phone pad. If the caller is someone you wish to permit entry, press “9” on your phone’s keypad and the doors will open.

Gables Arsenal Street Maintenance

How do I submit service requests?

We want placing a service request for work needed in your apartment home easy. You may contact the management office via phone at (617)744-8381, via email at arsenalstreet@gables.com, in person, or through the Rent Café to place your service request.

What do I do if I have a Maintenance emergency after hours?

For those times that you may have an emergency after office hours, you may contact the office at (617) 744-8381. The answering service will direct you to page maintenance by pressing “2” and leaving a descriptive message. The answering service will then dispatch your service emergency to the on-call service technician. You should receive a call from the technician within the hour.

What is considered a maintenance emergency?

Emergency maintenance problems that will be dispatched to the on-call service technician include:

1. No electricity throughout the apartment

2. No water.

3. No air conditioning on a day of extreme heat (80+ degrees).

4. Water entering the apartment.

5. Possibility of fire.

6. Impeded plumbing in an apartment with only one bathroom.

7. No heat.

8. Non-functioning or malfunctioning smoke detector.

9. Gas leak (also call the gas company).

10. Running water that cannot be shut off.

11. Malfunctioning door or window locks.

Furry Friends

Do you have a dog park?

Gables Arsenal Street does not have a dog park.

Where is the best place to walk my pet?

Gables Arsenal Street

The green areas around the property are appropriate to walk your pets. Please help us to maintain a clean and pleasant community by always picking up after your pets. There are many doggie stations surrounding the community. There are also a number of places to enter the surrounding neighborhood, the Charles River Rd trails at the end of Arsenal Street (.5 miles away), and a small dog park at the corner of Pleasant St and Bacon St in Watertown.

Do you have a Yappy Hour?

You are not the only resident that likes to mingle… Your pet has the opportunity to socialize during our Yappy Hours, held periodically during the year in the clubroom. Treat your dog to a night out!

Do I have to have my dog on a leash?

For the safety of your dog and all residents in the community, all pets are required to be on a leash when in any common area. It’s the law and the best practice for your pet’s safety.

Local Neighborhood

Where is the nearest mall?

The nearest mall is located right on Arsenal Street.

Watertown Mall (617) 926-4968

550 Arsenal St. Watertown, MA 02472

Where can I rent a canoe/kayak or have water access?

The Charles River Canoe and Kayak rentals is open from May – October and located about a 5 minute drive down Soldiers Field Rd in Brighton

www.paddleboston.com 617-965-5110

What restaurants are close to the property?

There are many restaurants located in the Arsenal Street area. Here is a list of some restaurants close to the building:

Branch Line

321 Arsenal St.

Watertown, MA 02472 (617) 420-1900

Stellina Restaurant

5 Spring St.

Watertown, MA 02472 (617) 924-9475

Not Your Average Joe’s

55 Main St.

Watertown, MA 02472 (617) 926-9229

Where is the closest coffee shop?

Starbucks

Located .3 miles away.

75 Mt Auburn St

Watertown, MA 02472

Where is the closest bank/ATM?

Cambridge Savings Bank

54 Arsenal Street

Watertown, MA 02472

Gables Arsenal Street

How to Set Up AutoPay on Rent Cafe

We’re excited to announce that we ’ re now able to offer autopay set-up for your monthly rent. We look forward to better serving you and hope this payment option will be a beneficial and convenient service for you.

1.) LOG INTO RENT CAFE

Log into your rent cafe similar to how you would to pay your rent.

2.) SELECT AUTOPAY SET UP

When you log in you will arrive at your home page. Select the Auto-pay Set Up tab.

3.) ENTER PAYMENT, START, AND END DATE

Select the Payment Account for your auto-pay. Then enter the date you would like the auto-pay to start and end.

4.) ENTER PAY DATE, PERCENTAGE AND MAX PAY

Select the day the payment will draft for payment. Then enter 100% in the Percentage. Next, enter in the Max Pay Amount. This amount will be the max that will pull from your bank. Keep in mind the average monthly charge will only show your rent and NOT water. It is recommended to do a max pay more than what you pay on average for rent and water The auto-pay will only draft what is due if your max pay is higher than what is owed

5.) HOW TO KNOW WHAT TO ENTER FOR MAX PAY

Unsure of what to enter for the Max Pay? Select Recent Activity to view your previous payments. If your average payment is $2000 then it is recommend to do the max pay as $2300 for good measure. Please note if the max pay is set up for less than what is owed the auto-pay will not be able to draft from the bank. For example, if your max pay is set at $2000, but you owe $2030 the auto-pay will not draft from the bank.

Should you have any questions do not hesitate to reach out to the Leasing Office.

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At Gables, we understand that your pets are members of your family. We value how important they are to you and we strive to make your pets feel right at home. That's why we've developed the Paws to Care™ program to celebrate your pet!

As a Gables resident, you can “Paws to Care” for your precious pets for a reduced rate. Gables has partnered with Nationwide to o er our residents exclusive access to discounted pet protection. This is just one of the many perks for our Gables pets! Visit the website below to register!

benefits.petinsurance.com/gables-residents

Gables supports the charity Guardian Angels Medical Service Dogs, Inc. This organization trains and donates medical service dogs to deserving Veterans and others in need. Learn more about this impactful nonprofit at medicalservicedogs.org, or donate today at gables.com/give Learn more about the benefits of Paws to Care™ at gables.com/pawstocare

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