Plan Overview & Features

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Call: 866-624-2822 TDD: 800-697-0353 Online: www.guidanceresources.com Your company Web ID: KaoEAP

Stress & Coping with COVID-19

The pandemic has disrupted our routines and made many of our every day tasks harder. Our EAP can help you manage the demands of our time and

the first six visits are FREE!

COVID-19 Coping Tips from Our EAP

From eating to sleeping, the stress of our time can impact you in a number of ways. Here are some tips from our EAP on how to quickly destress when anxiety levels rise: • Connect with family and friends through video calls, phone calls, texts or social media. • Take care of yourself and monitor the physical health needs of your family. Eat healthy, drink plenty of water and get enough rest. • Unless ill, going outside to exercise and/ or walk the dog is a great activity. Don’t forget to practice social distancing by keeping at least 6 feet away from others and wearing a cloth face covering when in public. • Relax your body often by doing things that work for you — take deep breaths, stretch or meditate, or engage in activities you enjoy. • Call the EAP for assistance at anytime you need more support. The EAP is open 24/7 and can help with many kinds of stress and anxiety interventions.

Employee Assistance Program

The Employee Assistance Program (EAP) is provided by ComPsych® GuidanceResources and offers counseling, legal and financial consultation, work-life assistance and crisis intervention services to all our employees and their household family members. We provide the EAP because we care about our employees and their dependents. The EAP can be used free of charge as needed when you or your dependents are facing emotional, financial, legal or other concerns.

Services are confidential.

The EAP is strictly confidential. No information about your participation in the program is provided to your employer.

There are many reasons to use the EAP.

You may wish to contact the EAP if you: • Are feeling overwhelmed by the demands of balancing work and family • Are experiencing stress, anxiety or depression • Are dealing with grief and loss • Need assistance with child or elder care concerns • Have legal or financial questions • Have concerns about substance abuse for yourself or a dependent

Here’s what to expect when you call.

When you call, you will speak with a GuidanceConsultantSM, a master’s- or PhDlevel counselor who will collect some general information about you and will talk with you about your needs. The GuidanceConsultant will provide the name of a counselor who can assist you. You can then set up an appointment to speak with the counselor over the phone or schedule a face-to-face visit.

How the services work. First six visits are free.

The EAP provides free short-term counseling with counselors in your area who can help you with your emotional concerns. If the counselor determines that your issues can be resolved with short-term counseling, you will receive counseling through the EAP. However, if it is determined that the problem cannot be resolved in short-term counseling in the EAP and you will need longer-term treatment, you will be referred to a specialist early on and your insurance coverage will be activated.

GuidanceResources® is available anytime, anywhere!

In addition to the phone services, there is a mobile app version of GuidanceResources® Online. GuidanceResources Now, gives you fast, easy access to your Employee Assistance Program right from you phone. To download the app: 1. Search GuidanceResources (one word) 2. Install GuidanceResources Now 3. Tap Member Resources and enter your username and password