Volume 90 No. 3 SUMMER 2025/26
MOTOR WESTERN AUSTRALIA
Robyn Cook and her 1928 Whippet
New MTA WA President joins Red Dust Revival celebration
Celebrating WA industry success
Introducing new MTA WA Group CEO Neil Le Febvre
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Torque Time: Strength, renewal and the road ahead Meet the 2025/26 Board of Directors Exciting new era with new CEO appointment Industry Matters: MTA WA advocacy New MTA WA President brings small business passion 2025 Industry Celebration: MTA WA’s night of nights MTA WA delivers new EV skill set course Auto electrical stalwart celebrates 50 years Graeme Hooley reflects on golden touring car era Bathurst prize win ‘the trip of a lifetime’ Robyn Cook’s 1928 Whippet stars at Red Dust Revival MTA WA Life Member Trevor Hancock still a softie Sportsbike dream: 2026 CFMoto 450SR review Consumer Protection matters
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Motor Trade Association of WA ABN 99 171 384 206 MTA WA, 253 Balcatta Road, Balcatta WA 6021 Postal: PO Box 1060, Balcatta WA 6914 Tel: (08) 9233 9800 Email: mtawa@mtawa.com.au www.mtawa.com.au
48 MOTOR WA is the official magazine of the Motor Trade Association of WA (Inc). It has been read by Members of the automotive industry since 1934 and continues to nurture the industry in the interests of its prosperity, security and social advancement. Opinions expressed are not necessarily those of MTA WA. E&OE
Board of Directors of the MTA WA President: Robyn Cook, Peel Tyre Service Vice President: Joe Giura, Westrans Services WA Pty Ltd Treasurer: Moira D’Cruze - Wembley Autocare Pat Browne, Pebco Automotive Service Jodi Kerr, Shacks Motor Group Peter Coupland, Bowra Panel and Paint Garry Spouge, Modern Motor Trimmers Mark Taylor, Automark Jesse Doherty, Euro Technik Andrew Houghton (Independent) Group Chief Executive Officer: Neil Le Febvre
Managing Editor: Rhona Varkevisser Editor: Paul Roberts Design and production: Fuse Design and Communication www.fusedandc.com
To advertise in MOTOR WA: MTA WA Media Department Motor Trade Association of WA Tel: 08 9233 9800 Email: marketing@mtawa.com.au
TORQUE TIME/MOTOR
STRENGTH, RENEWAL AND THE ROAD AHEAD With MTA WA Group Interim CEO Rhona Varkevisser
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s 2025 draws to a close, the Western Australian automotive industry finds itself at a fascinating crossroads with the relentless transformation continually testing our resilience. Technological innovation, evolving consumer expectations and the powerful forces of global change are reshaping how our industry operates. At the Motor Trade Association of Western Australia, we see these shifts every day. Electric vehicles, advanced diagnostics, digital service systems and new ownership models are changing the skills our workforce needs and the way our members do business. Yet, amidst all this change, one constant remains — the strength, adaptability and determination of the people who make up our industry. For decades, the MTA WA has stood beside our members, apprentices, trainers and industry partners through every cycle of change. Today, that role feels more important than ever. We continue to provide the trusted support, advocacy, and training that Western Australian automotive businesses rely on, while continuing to invest in the new
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capabilities required to stay ahead in this fast-moving environment.
State of the Association Over the past year, the MTA WA has remained firmly focused on our purpose - to serve members, learners, host employers and apprentices across the state. We have invested across all areas of the organisation including Training, Membership and Industry Engagement, the Apprentice Employment Service (AES) and the corporate teams that support them. Together, our people have delivered outstanding results and I am very proud of our ability to meet the needs of countless individuals and
businesses who rely on the MTA WA every day. One of our proudest recent achievements is becoming the first training provider in Western Australia to deliver the AUR32721 Certificate III in Automotive Electric Vehicle Technology. This milestone reflects both our commitment to future-ready training and our leadership in equipping the next generation of technicians for the vehicles of tomorrow. We have also expanded our hostemployer network to meet the growing demand for apprenticeships through our AES and building the workforce of the future. The AES
One of our proudest recent achievements is becoming the first training provider in Western Australia to deliver the AUR32721 Certificate III in Automotive Electric Vehicle Technology.
now employs and mentors more apprentices than ever before, giving young people the opportunity to gain meaningful work experience while supporting businesses in need of skilled staff.
The Western Australian Premier, the Honourable Roger Cook MLA, was a special guest at the 2025 MTA WA Automotive Awards held at Optus Stadium in September.
Our industry advocacy has remained strong. From policy submissions and workplace-relations advice to direct engagement with both State and Federal governments, as well as through the Motor Trades Association of Australia (MTAA), we continue to ensure the Western Australian perspective is represented in all major national discussions. Issues such as skills shortages, EV readiness, infrastructure planning, and small-business support remain at the forefront of our agenda, as outlined in the Industry Matters section of this magazine. In September, we proudly hosted the prestigious MTA WA Automotive Awards 2025, welcoming the Honourable Roger Cook MLA, his wife, and key industry stakeholders to celebrate excellence across our sector alongside our valued members. It was a memorable evening of recognition and achievement, and we extend our sincere thanks to our sponsors, business partners, award participants and guests for their support in making the event such a standout success. We were also proud to unveil our new MTA WA website which allows members easier access to resources, clearer information about services and a modern platform for industry updates. Looking ahead, we have developed several strategic business partnerships that will be rolled out in 2026 – each designed to deliver further tangible value to our members and strengthen the collective voice of the motor trade in Western Australia.
Leadership Renewal This year has been one of renewal and transition, both within the Association and across the broader national network. At our Annual General Meeting on 14 October 2025, held against the backdrop of the Swan River at the
Royal Perth Yacht Club, members gathered to reflect on a year of strong performance and shared purpose. We are pleased to welcome two new directors — Mark Taylor and Jesse Doherty — whose insights and experience will complement our already skilled Board. We were also proud to announce Robyn Cook (Peel Tyre Service) as the new MTA WA President for 2025–26. This appointment marks an inspiring milestone for women in automotive leadership across the country and reflects our ongoing commitment to diversity and inclusive leadership. Now entering her eighth year on the MTA WA Board, including three as Treasurer, Robyn approaches her role with integrity and a genuine commitment to the greater good
of the industry — always putting the interests of members before her own. As the owner and Managing Director of Peel Tyre Service, Mandurah’s largest independent tyre retailer, she has spent nearly three decades building a multi-award-winning business known for its service excellence and community spirit. Robyn succeeds Jodi Kerr (Shacks Motor Group), whose presidency throughout 2024-25 strengthened member engagement and made a significant contribution at both State and national levels during a time of significant change and transition. Jodi’s authenticity and leadership have left a lasting legacy. We thank her sincerely for her extraordinary effort over the last 12 months and value her continued contribution as a Board member for the year ahead. MTA WA WORKING FOR MEMBERS
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TORQUE TIME/MOTOR We also congratulate Moira D’Cruze who was appointed Treasurer for 2025–26 along with becoming the MTA WA’s new representative on the Motor Trade Association of Australia (MTAA) Board, ensuring we continue to have a strong voice nationally.
Welcoming Neil Le Febvre Equally exciting is the appointment of Neil Le Febvre as the new Group CEO of the MTA WA commencing December 2025 following the fifteenyear tenure of Stephen Moir. Neil joins us at a pivotal moment of transformation for the motoring industry. With more than two decades of senior leadership across finance, health insurance, agriculture, mining and the outdoor sector, he brings a fresh and strategic perspective to the position. Most recently, as CEO of Outdoors WA, Neil led the state’s peak body for outdoor tourism, education, and recreation – strengthening government partnerships, uniting stakeholders, and driving national collaboration.
He describes himself as a “lifelong learner,” motivated by understanding how industries work and helping them adapt to change. His leadership style is grounded in collaboration and empowerment and focusses on creating the right conditions for success and trusting teams to deliver excellence. Neil’s background in advocacy and policy, combined with his skill in navigating complex organisational challenges, will serve the MTA WA well as we continue to champion our members’ interests and prepare for the future. We look forward to introducing him to all our stakeholders and members and working together as he leads the Association into its next era of growth and impact.
Reflection and Gratitude As I reflect on my nine years with the Association so far, I am incredibly proud of what our teams have achieved. From launching new qualifications and winning training awards to strengthening partnerships and improving member engagement, our progress has been collective and hard-earned. The commitment of our staff and Board has been exceptional. Together, we have navigated leadership transitions, delivered major projects and reinforced the MTA WA’s reputation as a trusted, future-focused organisation. Everything we do is in service of our members – the workshops, dealerships, service centres, parts suppliers, repairers and innovators who keep Western Australia moving.
Every time we visit one of your businesses or meet one of your apprentices, we’re reminded that this industry is built on people who care deeply about quality, service and community. As we move into 2026, there is much to look forward to. With renewed leadership, fresh energy, and a shared vision, the MTA WA is well-positioned to continue leading our industry confidently into the future. As we head into the festive season, it’s a wonderful time to celebrate the year that’s been, recharge and enjoy the company of those around us. For many in our industry, especially those whose businesses only close at this time each year, this period offers the opportunity for a well-earned and often much-needed break. It’s also a great reminder of the importance of staying connected, whether with colleagues, friends, family or the broader community. The spirit of support and camaraderie is one of the true strengths of our industry, and it’s what keeps us moving forward together. On behalf of the Board, the executive team, and everyone at the MTA WA, thank you to all who have been part of our journey this year – our members, host employers, apprentices, partners, government agencies and industry colleagues. We are genuinely grateful for the relationships, trust and shared commitment that make our work possible. Wishing you a safe, restful, and happy Christmas - and a New Year filled with opportunity, optimism, and continued success for our industry.
Neil joins us at a pivotal moment of transformation for the motoring industry. With more than two decades of senior leadership across finance, health insurance, agriculture, mining and the outdoor sector, he brings a fresh and strategic perspective to the position. 6
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Bunbury Membership Sundowner
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s part of the ongoing series of MTA WA Roadshow trips to the regions, the Bunbury Membership Sundowner, hosted at the Parade Hotel on November 19, was another outstanding success. Designed to bring together and support our regional members, as well as showcasing the range of services on offer, the evening reaffirmed the importance of regional engagement and face-to-face industry connection. The depth of conversation, feedback and participation proved exceptionally strong, and the Membership Engagement team gained valuable insights into some of the issues and challenges faced by members in the south-west of the State as well as a desire for additional regional member experiences.
AGM heralds new era
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he Motor Trade Association of Western Australia (MTA WA) held its Annual General Meeting at the Royal Perth Yacht Club on October 14. Along with an update of the outstanding achievements from the 2024/25 financial year, interim Group Chief Executive Officer Rhona Varkevisser announced the incoming 2025–26 Board of Directors. Long-serving Director Robyn Cook, owner and Managing Director of Peel Tyre Service, was appointed President, succeeding Jodi Kerr (Shacks Motor Group). Rhona thanked Jodi for her excellent work, noting that the renewed focus on member engagement was paying great dividends. As a multi-award-winning business owner, community advocate, and champion for women in automotive, Robyn brings a deep understanding of the challenges and opportunities facing the industry — particularly in training, workforce development and the importance of regional representation. Joe Giura (Westrans Services WA) will again serve as Vice President. Providing important continuity of governance and experience on the
Board, Moira D’Cruze (Wembley Autocare) also continues as Treasurer. Two new Directors — Mark Taylor (Automark) and Jesse Doherty (Euro Technik) — join the Board for the first time, bringing fresh perspectives from the independent repair and European vehicle service sectors. They join continuing Directors Jodi Kerr, Pat Browne (Pebco Automotive Services), Peter Coupland (Bowra Smash Repairs), Garry Spouge (Modern Motor Trimmers), and Andrew Houghton (Arns & Associates). Rhona said the new Board combined proven experience with emerging leadership, reflecting the diversity and strength of Western Australia’s automotive industry.
“A strong theme emerging from the evening was members’ appetite for more regional engagement and opportunities to connect with the Association,” said Graham Cawley, the MTA WA General Manager, Membership and Industry Engagement. “Attendees expressed interest in events that support business growth and professional development, as well as more networking opportunities across the region. “The feedback gathered will help inform future planning as the Association continues exploring ways to strengthen support for members throughout Western Australia,” he said. We would like to thank our event partners Hella and CareSuper for their support and active participation on the night. Their involvement provided valuable insights and benefits for attendees and reinforced the importance of strong industry partnerships.
“This is a Board that truly represents the breadth of our membership — from family-owned workshops and service providers to major transport and repair operations and dealerships,” Rhona said. “Their combined expertise will ensure the MTA WA continues to be the industry leader on workforce development, training excellence, and business sustainability.”
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Meet the MTA WA
2025-26 Board of Directors Robyn Cook, President Robyn is the Owner and Managing Director of Peel Tyre Service, Mandurah’s largest independent tyre retailer, operating successfully for more than 28 years. As a multi-award-winning businesswoman and advocate for women in automotive, she also runs a charity supporting breast cancer research. Now in her eighth year as an MTA WA Board Director, including three years as Treasurer, Robyn is passionate about championing industry training and leadership opportunities across Western Australia’s automotive sector.
Joe Giura, Vice President Joe is the Director of Westrans Services WA, a leading heavy vehicle repair and maintenance provider serving Western Australia’s transport sector. A former MITA Board Member who helped facilitate its merger with the MTA WA, Joe has served on the MTA WA Board since 2012 and is a member of the Commercial Vehicle Committee. Passionate about training, he has supported more than 100 apprentices in his business over 30 years and remains dedicated to developing WA’s next generation of automotive professionals.
Moira D’Cruze, Treasurer Moira is the Owner and Manager of Wembley Autocare, an independent light vehicle workshop known for innovation and service excellence. With a background in accounting and business management in both Australia and the UK, Moira brings strong strategic and risk management expertise to the Board. She is passionate about supporting independent and family-operated businesses and helping the industry navigate technological change through quality training and forward-thinking leadership.
Jodi Kerr, Director Jodi is the Managing Director of Shacks Motor Group, a 100-year-old family-owned dealership group with a proud legacy in Western Australia’s automotive retail sector. With a background in management consulting and governance roles across health and arts sectors, she brings a strategic, people-focused approach to the MTA WA Board. Jodi is passionate about strengthening dealership representation and ensuring the MTA WA continues to deliver value to its members.
Pat Browne, Director Pat has owned and operated Pebco Automotive Services since 1981 and has been an MTA WA member since 1982. A long-standing Board Director since 2001 and the longest serving President (2008 to 2015), Pat also served on the national Motor Trades Association of Australia Board for 16 years. Pat has been a driving force behind industry advocacy and collaboration. His involvement extends to numerous committees and associations, including MVIAC, IAME, and AASDN. 8
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Andrew Houghton, Director Andrew is a Director at Arns & Associates, where he has practised as a commercial litigation lawyer for over two decades. His expertise includes dispute resolution, regulatory compliance, and small business advocacy. A long-time supporter of the MTA WA and its members, Andrew brings strong governance and risk management insight to the Board, helping guide the Association through an evolving industry and regulatory landscape. He joined the MTA WA Board as an Independent Director in October 2020.
Peter Coupland, Director Peter Coupland is the Owner and Director of Bowra Smash Repair Centre and EV Smash Repair Centre, established in 1970. Peter currently serves as the Chairperson of the National Body Repair Association (AMBRA). The business has been an MTA WA member since 2000, with Peter joining the MTA WA Board of Directors in 2023. In addition, Peter has been an active contributor to the MTA WA Body Repair Committee since 2013, advocating for excellence and continuous improvement within Western Australia’s automotive repair sector.
Garry Spouge, Director Garry is the Owner and Director of Modern Motor Trimmers, a leading automotive upholstery and interior restoration business based in Welshpool. A qualified motor trimmer with more than 40 years’ experience, he has grown MMT from a small workshop into a thriving operation employing 29 staff, specialising in seating and commercial motor trimming. An MTA WA member since 2009 and Board Director since 2023, Garry also serves on the Commercial Vehicles and 4WD Committees, bringing a mediumsized business and manufacturing perspective to the Board.
Jesse Doherty, Director Jesse is the Owner and Director of Euro Technik, an independent European vehicle service group established in 2014. A member of the MTA WA since 2015, Jesse brings a practical, workshop-level perspective to the Board and is committed to supporting training and talent development across the industry. Passionate about collaboration and high professional standards, he is motivated by helping shape a unified, future-focused automotive sector in Westen Australia.
Mark Taylor, Director With more than 43 years of industry experience, Mark has been an active MTA WA member since establishing Automark with his wife Corinne in 2000. Serving on the Automotive Repair Committee since 2016, including five years as Vice Chair and four as Chair, he has been a strong advocate for technical training and industry standards. Mark’s hands-on experience gives him the insight and drive to support MTA WA members and trainees, ensuring the industry continues to grow in skill and professionalism.
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Exciting new A chapter begins
s the new Chief Executive Officer of the MTA WA, Neil Le Febvre is under no illusions about the challenges he will face leading the organisation at a pivotal time of transformation for the motoring industry.
with CEO appointment WORDS: PAUL ROBERTS
However, for the man who begins his tenure in early December, following the departure of Stephen Moir after 15 years at the helm, those challenges are exactly what he is most looking forward to. “I’m excited to have the opportunity to work for an industry I’ve long admired, due in part to my love of cars,” Neil said. “However, what really motivates me is understanding the dynamics of an industry – in this case one defined by rapid technological change, evolving consumer expectations, and workforce challenges that touch every sector of the automotive landscape – identifying its key challenges and developing collaborative solutions that help it thrive.” That focus on transformation and learning has been a constant thread throughout Neil’s career. Over more than two decades, he has built a strong track record of stepping into new industries, absorbing their nuances quickly, and leading teams to deliver measurable outcomes. “I’ve spent a lot of time transferring my skills across a variety of industries, including finance, health insurance, agriculture, mining and, most recently, the outdoors sector,” Neil explained. “Each time, I’ve had to get up to speed quickly by gaining an understanding of the core issues in that environment and then
New Chief Executive Officer of the MTA WA, Neil Le Febvre.
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working with great teams who have the depth of knowledge and expertise in their particular area.” Prior to taking the helm at the MTA WA, Neil was CEO of the peak body for the outdoor industry, Outdoors WA, overseeing its role in promoting and providing outdoor tourism, education, and recreation. In that role, he was responsible for promoting the economic and social benefits of the industry, guiding strategic partnerships with government, building international collaborations, and supporting member organisations across the state. “It’s been an incredibly rewarding role,” Neil said, explaining that part of the challenge had been bringing such a broad industry together and uniting it behind a clear voice. “That’s translated into stronger support through a host of government agencies in our state, and through my role chairing our national body, we’ve also been able to align strategies and secure investments to improve industry standards and regulations.” That ability to connect stakeholders around a shared goal has been a hallmark of Neil’s leadership. Prior to Outdoors WA, he held executive roles in some of the largest organisations in their fields, including HBF Health Insurance and the Craig Mostyn
Prior to taking the helm at the MTA WA, Neil Le Febvre was CEO of the peak body for the outdoor industry, Outdoors WA, overseeing its role in promoting and providing outdoor tourism, education, and recreation. Group, one of Australia’s leading diversified food and agribusiness companies. Neil also has international experience, having led staff recruitment and the subsequent successful launch of a fintech start-up into the UK and Spain, prior to its eventual sale to Afterpay. Neil says his experiences from working in such a wide variety of leadership roles has taught him the value of balancing data with human insight. “At HBF, I led a team responsible for revitalising the organisation’s brand and reconnecting it with members at a time when it was losing market share,” he recalled. “We used data to really understand why people were leaving and what they wanted from a modern health fund. “That process gave me a deep respect for evidence-based decision-making and how powerful data can be when it’s used to tell a story that people can believe in.”
Neil also brings to the position a strong background in advocacy and policy influence, having worked in roles that required deep engagement with government, industry, and community stakeholders. “Advocacy is about listening first,” he said. “It’s about understanding the problem from multiple angles, using research and data to support your position, and then finding common ground. “That’s something I’ve had to do in every leadership role I’ve held, whether it was influencing government investment in outdoor education or working with government in Tasmania to bring important changes to the economics of the lobster fishing industry following the impact of China closing its doors to trade.” He acknowledges that while the motoring industry is new to him,
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leading teams of technical experts is familiar territory. “I’ve often found myself leading teams where the technical expertise sits firmly with others,” Neil said. “My role is to be clear about the vision we are pursuing and the strategy we’ve developed, and then to empower the team to deliver. “I think creating the right conditions for success, rather than trying to be the smartest person in the room, is where good leadership makes the biggest difference.” He also values the perspective that comes with being new to an industry. “Fresh eyes ask different questions, and sometimes revisiting old ideas in a new context reveals opportunities that simply weren’t possible before,” Neil said, explaining that he would be asking lots of questions and challenging assumptions while learning as much as possible from MTA WA members and staff. One of the first challenges Neil is eager to tackle is the ongoing skills shortage in the motor trade industry and the issue of apprentice retention. “As I understand it, automotive apprenticeships have better completion rates in Western Australia compared to the national average,” he said. “However, there still remains a considerable gap between commencement numbers and qualified technicians and I think this presents a major opportunity for us to look at how the system might better support young people through that journey. “An interesting parallel from my previous industry is the life skills students acquire through participation in outdoor learning, with research showing that being involved in experiential education improves selfconfidence and builds resilience.
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There still remains a considerable gap between commencement numbers and qualified technicians and I think this presents a major opportunity for us to look at how the system might better support young people through that journey. Neil Le Febvre, new Chief Executive Officer of the MTA WA.
Neil also views psychosocial wellbeing in the workplace as an increasingly critical issue for the industry. “Employers are going to need more support understanding their obligations in this space, as it’s becoming central to the modern workplace conversation,” he said. Neil is looking forward to hitting the ground running by consulting with as many members as possible to gain a firsthand view of some of the other challenges faced by the industry.
“I think there is a lot that can be done in this space, and I’ve seen how successful teaching ‘soft skills’ as well as the ‘hard skills’ has been in other industries,” he concluded, suggesting that a significant improvement in apprentice retention would be a major marker of success.
“I am really excited about discovering what is important to the members and tapping into their enthusiasm and passion,” Neil said. “We are working for the members, and it’s important we are having the right conversations with them to ensure we are achieving their goals.”
“Further to this, there is such empowerment when people are validated and have real purpose in their working life, so as an industry we need to ensure the people in it, particularly those starting out now, understand just how important their role is in keeping Australia moving – now and into the future.”
Fully aware of the important role the MTA WA plays in advocating for members, Neil will continue to work closely with peer organisations across Australia and with both State and Federal governments to bring these goals to fruition.
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“I know we have significant challenges ahead of us as an industry, so we need
to paint a picture of what things will look like in five or so years and act now to ensure we can meet those challenges,” he said. Outside the boardroom, Neil’s energy is channelled into endurance sport. A passionate triathlete and runner, he has competed in Ironman events and ultramarathons, and says that whether it’s work or leisure, the challenge of doing hard things fuels his enthusiasm, concluding that “if it isn’t hard, it isn’t fun.” And while some might wonder how someone with such deep roots in the outdoors sector could transition into the motoring industry, Neil sees no contradiction. “What drives me isn’t the type of industry; it’s the opportunity to make a difference,” he said. “Every industry I’ve worked in has had its own complexities, but what they all share is people who care deeply about what they do. “That’s what excites me about MTA WA – the passion, the expertise, and the chance to help shape the next chapter for the industry that keeps Australia moving.”
INDUSTRY MATTERS With Graham Cawley General Manager Membership and Industry Engagement
Progress on heavy vehicle licensing reform Following recent forums with members, the MTA WA Membership and Industry Engagement team continues to actively advance newly developed industry policies. A key focus has been advocating for improvements to heavy vehicle licensing in Western Australia, and we are pleased to report significant progress. The Department of Transport WA (DoT) has responded to industry feedback and collaborated with MTA WA to develop an online licensing process. This initiative represents a major step forward in
streamlining procedures for heavy vehicle dealers. To support this transition, the MTA WA provided a list of dealers interested in participating in the Stage 1 pilot trial, which commenced on 17 November 2025. While not all nominated dealers could be included in the initial phase, a Stage 2 trial is planned, focusing on complex licensing applications. Stage 1 will identify and refine processes to ensure a smooth progression to Stage 2. DoT has allocated additional resources in order
to administer the trial, reinforcing its commitment to this important improvement to industry efficiency. This initiative builds on the success of previous reforms, including direct number plate delivery to dealers, expanded access to the Dealer Online System (DOS) and the introduction of platinum plates. These improvements, orchestrated by the MTA WA, continue to deliver tangible benefits for WA’s motor vehicle dealers.
Caravan training survey – your input needed The MTA WA, in partnership with Caravan and Camping WA, is seeking feedback from the caravan, RV and trailer repair sectors to address critical training gaps. Earlier this year, the MTA WA hosted an industry forum for Caravan Industry members, where a major concern emerged: caravan repairs are currently classified under general motor vehicle repair categories, despite the unique challenges these vehicles present. Caravans have limited automotive systems and require specialised skills, yet there is no dedicated Certificate II or III qualification available in Western Australia. Furthermore, there is no funding to deliver a Certificate III program. Members have reported that this lack of a tailored qualification is a significant barrier to attracting young people into the sector. The MTA WA is well-positioned to lead the development of training solutions for this industry. To ensure these solutions meet real-world needs, we launched a survey in November to gather member feedback. Your input is essential to help 14
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shape a qualification framework that strengthens skills development and supports the long-term sustainability of the caravan and trailer repair sector.
Please take a few minutes to complete the survey and play a vital role in shaping the future of training for our industry.
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Abandoned vehicles – a significant industry challenge Australian Motor Body Repair Association (AMBRA) update Negotiations with the Insurance Council of Australia (ICA) on the Motor Vehicle Insurance and Repair Industry Code of Conduct are ongoing, with the Motor Trade Association of Australia (MTAA) continuing to work under the direction of the Australian Motor Body Repairers Association (AMBRA). While progress has unfortunately been slow, the MTAA is maintaining strong pressure on key reform areas and has a clear strategy to secure outcomes that protect small and independent repairers. In August, the MTAA presented a comprehensive package of reforms to strengthen Code governance and independence. These reforms include creating a new Oversight Board with an independent Chair to provide impartial, strategic governance above the CAC.
representatives. While the ICA has shown willingness to consider independents, their preference is for sub-committees or observer roles rather than full CAC membership. The MTAA maintains that genuine independence is critical to ensure trust, integrity, and balance. The Schaper Review reinforced this need, particularly where power imbalances exist between large insurers and small repairers. Agreement on the CAC structure is essential before further progress can be made. Once resolved, AMBRA will determine the next phase of advocacy to ensure reforms deliver meaningful change for the industry.
EV tags
Other initiatives would include expanding the CAC to ensure broader and fairer representation, particularly the inclusion of independent members, and granting the CAC enhanced powers to monitor compliance, initiate reviews, address systemic issues and publish reports.
From 1 January 2026, all electric vehicles (including hybrid) along with hydrogen-powered vehicles built or modified on or after 1 January 2019 must by law display compliant front and rear licence plate labels.
Together, these changes aim to deliver a governance structure that is transparent, balanced, and reflective of an industry dominated by small businesses.
The MTA WA has worked closely with the Department of Transport (DoT) to help support a smooth rollout for consumers and the industry.
The ICA has agreed in principle to establish a new oversight board with an independent Chair—an important step forward. However, the proposed expansion of the CAC remains under discussion.
For dealers and fleet operators, compliant EV tags are now available via the MTA WA online store.
The MTAA continues to advocate for the inclusion of an independent Chair and two additional independent
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Abandoned vehicles continue to present a major challenge for MTA WA members. Our Membership Business Support Managers receive multiple calls each week regarding vehicles left with businesses for extended periods. Common reasons for the problem include customer financial hardship, loss of interest due to poor vehicle condition and unresolved finance agreements that create bad debt, which makes disposal extremely difficult. Currently, businesses must navigate outdated legislation—the Disposal of Uncollected Goods Act 1970—which does not reflect modern industry practices. This situation costs the sector hundreds of thousands of dollars annually. To address this, the MTA WA has engaged with the Western Australian Attorney General and the Minister for Commerce, the Hon. Dr Tony Buti, seeking practical solutions. We have proposed an exemption under the Act that would allow businesses to use contemporary mechanisms such as the Personal Property Securities Register (PPSR) to notify interested parties and legally sell abandoned vehicles to recover costs. Key benefits of the proposed exemption include faster resolution, cost recovery, improved compliance, administrative efficiency and consumer protections with the major objective being fairness for all parties involved. Minister Buti has received a detailed briefing on our proposal, which aims to provide an interim solution until comprehensive legislative reform can be implemented. This advocacy remains a priority for MTA WA as we work to protect members from unnecessary financial burden and to improve regulatory efficiency. To hear more about MTA WAs’ policy development and advocacy, ensure that you are receiving our Engine Room e-news and check out the new MTA WA website. MTA WA WORKING FOR MEMBERS
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New MTA WA President
brings small business passion
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unning a very successful business as well as enthusiastically giving her time freely to shaping the future of the Western Australian motor trades, incoming MTA WA President Robyn Cook truly embodies the spirit of giving back to the industry. A Board member for over seven years, Robyn takes over from Jodi Kerr as President of the organisation, becoming only the second woman in the MTA WA’s 91-year history to hold the position.
As managing director of Peel Tyre Service in Mandurah, a business Robyn and her husband Matthew established from scratch 29 years ago, Robyn’s day to day working life leaves very little time for anything else. However, the self confessed workaholic says that her ongoing involvement with the MTA WA Board, and a long held goal to eventually become President, is borne from her love of the industry and a strong desire to help it grow. “Managing Peel Tyre Service keeps me very busy, but I have a genuine passion for this industry, particularly the smaller businesses, and I want to use my knowledge and experience to make a difference,” Robyn said. “We have a wonderful group of business people on the Board of the MTA WA representing the many different and diverse strands of this amazing industry and, as a small business owner, I am thrilled and humbled to have been elected to the position of President.”
WORDS: PAUL ROBERTS
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Robyn is keen to emphasise the importance she places on giving back to the industry by being a part of the bigger picture as an MTA WA Board member. She is also a representative on the MTA WA Tyre Committee and was a long-time member of the MTA WA Auto Repair Division. Robyn was also the first woman in Australia to sit on the National Tyre Committee as a member of the Australia Tyre Dealers Retread Association (ATDRA) and has received numerous awards and accolades for her contribution as a female leader in industry. “We’re just a small, family run community-based tyre business and there is nothing particularly glamorous or sexy about what we do,” she said, putting paid to the belief that industry leaders come from the ‘big end of town’. “However, being involved at a whole of industry level as a member of the MTA WA Board means that I can bring the issues of small businesses, and, in my particular case, tyre retailers, to the table. “As such, I would encourage all members to consider how they might add value to the industry for we all have individual skills, ideas and unique perspectives that can bring change for the better,” she said, outlining that the strength of the MTA WA is its members.
Robyn’s personal journey to owning and running a successful tyre business in Mandurah was nothing short of a giant leap of faith with a high degree of risk versus reward as she and Matthew looked to build a better life for their young family. Both Robyn and Matthew were born, bred and living in Mildura Victoria – Robyn had worked as a medical administration assistant for 10 years and Matthew was a very experienced tyre fitter. The couple had plans to start a business but had no particular direction until advised by their accountant to “stick to what you know.” “It was obvious we should open a tyre store,” says Robyn. “I was very good on the admin side and Matthew had 16 years experience as a tyre fitter.” It was at this point that fate stepped in. An old friend of Matthew owned an empty factory unit in Mandurah that had previously been operating as a tyre fitting workshop. A quick fourday holiday to Perth in 1997 for the couple’s 10th wedding anniversary included a reconnaissance to Mandurah and the beginning of the belief they had found their new calling.
New President Robyn Cook, managing director of Peel Tyre Service in Mandurah, comes to the position with a wealth of experience having been a member of the MTA WA Board for the past seven years.
“The workshop itself was virtually just an empty shell and had apparently failed due to mismanagement,” Robyn said. “Mandurah in the late 1990s had a population a fraction of what it is now, but driving around we could see all the development work that was taking place and the potential growth of the area.” Robyn says the decision to return and try and make a new life was made while sitting in King’s Park overlooking the river and the Perth skyline. “As someone from a small country town I was in awe of Perth and decided there and then that this was where I wanted to bring up my young family,” Robyn said, outlining that the monumental decision came at a time when the couple had two children under the age of two. Within 10 weeks of returning home to Mildura, they had both resigned from their jobs, packed up their possessions and sold their $50,000 house. Heading west across the Nullarbor in the Nissan Bluebird station wagon, Robyn admits to being very concerned about what the future might hold.
“We risked absolutely everything,” she said. “In that first year, we worked six days a week with Matthew changing every single tyre while I worked out how to answer phones and sell tyres while also looking after the kids who more or less grew up under the front counter.
A great example of this is Robyn’s commitment to breast cancer research. ‘Ladies Happy Hour’ is a long-running initiative where, for a donation of $5.00, Peel Tyre Service will conduct a series of vehicle safety checks and shine the tyres. Over many years, it has raised over $40,000 for this cause.
“We went to the bank to open an account and were told our business was never going to work because we wouldn’t be able to compete with the five or six tyre stores already in the area,” Robyn said.
“On a regular basis we also put on a morning where we invite females, both young and old, to learn how to change a tyre on their car,” Robyn says. “It’s as much a social gathering as it is an education, but at the end of the day it’s all about giving back to community and helping people,” Robyn says.
However, her strength of conviction meant failure was not an option and, along with “running a very tight ship”, she developed a marketing plan that is, to some extent, still in play almost 30 years later. “We’ve always promoted ourselves, initially in local newspapers, as an old fashion, family-run, communityminded tyre store, and as such I think we’ve developed the sort of mums and dads loyalty that comes with a smaller, caring community,” she said.
“And this is how I feel about the MTA WA and my role as President. “The MTA WA exists to help members and with the new challenges the industry is constantly facing, particularly the ongoing skills shortage, I can’t help but be excited about the important role we continue to play in helping to future-proof the industry.” MTA WA WORKING FOR MEMBERS
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The MTA WA 2025 Industry Celebration, held at Optus Stadium on the evening of Saturday September 13, was an outstanding success. Over 400 business leaders, owners and automotive technicians celebrated the best of the best in WA’s automotive industry at a magnificent gala event.
With thanks to the SPONSOR PLATINUM sponsors who made the 2025 Awards possible 18
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Diamond GOLDSponsor: SPONSOR PLATINUM SPONSOR
Sapphire Sponsor: SILVER SPONSOR GOLD SPONSOR
Emerald Sponsors: SILVER SPONSOR SILVER SPONSOR
PRESENTED SILVER BY SPONSOR
PRE
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he Western Australian automotive industry’s night of nights, the MTA WA Industry Celebration and Automotive Awards, was again another outstanding success as we acknowledged and celebrated the achievements of the exceptional people who make our industry great. Held at Optus Stadium, the River Room shimmered in tones of blue and gold as more than 400 MTA WA members, industry representatives, and distinguished guests enjoyed an evening of camaraderie, fine dining and outstanding entertainment. From the moment guests arrived, they were greeted by a striking display of supercars (courtesy of Ayani Collective) and red-carpet glamour, creating a powerful stadium welcome. While the evening is designed to showcase and recognise the award finalists and winners, it also provides a rare opportunity for members to get out of uniform and catch up with
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industry friends and colleagues, exchange stories, and socialise in a beautiful five-star setting.
Guests were united in their praise of the event, describing it as “a night to remember.”
The response from the industry to the 2025 awards was overwhelming, and as the night unfolded, finalists and winners from eight award categories were recognised for their exceptional achievements.
A special thank you to our judging panel — David Eaton (former WA Small Business Commissioner), Chris Butterfield (Capricorn), Melanie Pool (MTA WA), Geoff Lowe (CareSuper), and Stephen Moir (MTA WA) — for their discernment and commitment in recognising those most deserving of the industry’s highest honours.
This year’s event also marked a momentous milestone for Group CEO Stephen Moir, who concluded 15 years of leadership at the MTA WA. Stephen reflected on a career dedicated to advocacy, growth, and unity within the sector. His final event as CEO was a fitting tribute to a legacy that has profoundly shaped the Association and strengthened the industry it serves. The evening was described by the MTA WA’s Interim CEO, Rhona Varkevisser, as “a polished, professional, and truly enjoyable evening — a wonderful showcase for the MTA WA and a real credit to the effort that went into making it happen.”
Following the award presentations, a superb meal and some captivating entertainment as master illusionist Matt Hollywood ‘played’ guests with sneaky tricks and humour, The Felix Band lit up the dancefloor. Their infectious energy filled the room and the laughter and celebration carried late into the night. More than just an awards night, the event celebrated excellence and the enduring spirit of an industry that keeps Western Australia moving.
Congratulations finalists and winners
Lifetime Achievement Award
Large Automotive Business of the Year
Joe Giura Westrans Services WA
Medium Automotive Business of the Year
New Town Toyota
Finalists Alan Moody Haulmore Trailer Sales & Rentals
Euro Technik
Finalists George Day Caravan RV
Finalists Fortron Automotive Treatments
Westside Auto Wholesale
Amanda Lombardi Lombardi Bros
Auto Plus Wreckers and Parts Abba Caravans RV Solutions WA
Joe Giura, Director Westrans Services WA
Joe Zito, Dealer Principal New Town Toyota
Automotive Woman of the Year
Apprentice of the Year
Small Automotive Business of the Year
Katherine Little City Toyota
Ross Brown GTurbo Diesel Performance
Maddington Central Automotive Care
Finalists Bella Zito Gaudiosi New Town Toyota
Finalists Automotive Electrical Designs
Christy Petchell Petchell Mechanical
Munster Muscle Cars
Clare Woodend JAW Auto Electrical and Air Conditioning
Jesse Doherty, Director Euro Technik
Finalists Harry Foulds Westrans Services WA Joel Farnell Envirotune Auto Centre Lachlan Cahill RAC Auto Services Balcatta Owen Howard Euro Technik Zane Morgan Craig Marsh Mechanical
G-Mac Auto Centre Katherine Little, service advisor City Toyota, Perth
Ian Dring, owner Maddington Central Automotive Care
People’s Choice Award
Westside Auto Wholesale Finalists Abba Caravans
Automotive Excellence Award
Euro Technik
Broadacre Auto Electrics
Finalists Maddington Central Automotive Care
Maddington Auto Wholesale
New Town Toyota
CJ Jayasinghe, CEO Westside Auto Wholesale
Ross Brown, GTurbo Diesel Performance
Jesse Doherty, Director Euro Technik
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Joe Giura – Westrans Services WA
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ith over 50 years in the industry, Joe Giura, Managing Director of heavy vehicle repair specialist Westrans Services, has always had one clear vision that shaped his approach to business – continually aim to make the industry better. “I think we all have an obligation while we’re on this planet to ensure we leave it in a better place than it was when we came into being and this applies across the board – from environmental care to the way we bring up our children and grandchildren,” Joe says passionately. “But this also applies to the industry you’re a part of – and my aim is to leave the industry in a better place than it was when I first came into it.” It is this attitude, clearly demonstrated by Joe’s steadfast belief in the importance of mentoring young trainees and his tireless work on the Board of Management of the MTA WA over many years, that makes him an extremely worthy recipient of the 2025 MTA WA Lifetime Achievement Award.
encouragement, he turned into a leader and was undoubtedly one of the best apprentices we’ve ever had,” Joe said. While Harry has recently been seduced by the big money offered by the mining companies, Joe says that he understands that people have to embrace opportunities when they present themselves. “Everyone says the same thing to me – why do you put so much into your
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apprentices when you know that once they’re trained, and sometimes even before they’ve finished, they’re being targeted by the mining companies? “The answer is simple. If we don’t train people then how are we going to future proof the industry? “The mindset you have to have is that it’s our responsibility to train young people and at the end of the day, you haven’t really lost them because
Not every apprentice has worked out, but well over 75 per cent have gone on to success and this is not only good for the individuals in question, but extremely important for the industry. Joe Giura, Managing Director, Westrans Services
Joe has always understood the importance of passing on knowledge to a new generation of technicians and reckons that well over 100 young apprentices have been trained by Westrans Services over the last 30 years. “Not all of them have worked out, but well over 75 per cent have gone on to success and this is not only good for the individuals in question, but extremely important for the industry,” Joe said. Citing the recent example of his apprentice Harry Foulds, who was awarded a bronze medal in the Heavy Vehicle Mechanics division of the national WorldSkills Australia competition earlier this year, Joe said it made him extremely proud to witness their growth and development. “When Harry first started with us he was as green as a cabbage and had very little confidence in his ability but with the right training and 22
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Joe Giura pictured with one of his star apprentices, Caleb Letizia. Caleb is following in his father’s footsteps as a second generation apprentice trained by Joe.
they’re still in the industry,” Joe said. As a huge advocate for the WorldSkills concept, which gives young apprentices from over 60 trades the chance to test their skills in a competitive, real world setting with the ultimate aim of representing Australia on the international stage, Westrans Services has provided resources for the heavy industry category for many years. Joe has also been on the judging panel at both a state and national level for over 25 years. While apprenticeships are the key to bringing on the next generation of new technicians, Joe is also passionate about the value of mentoring interested teenagers still at school by offering work experience. “Nearly every day of the week we will have school kids in here in order to give them a taste of what it’s like to work in this industry as they head towards making a decision about their future,” he said. “If they like it, I will encourage them to be passionate if they think this could be their career, but if not, I tell them to find what they are passionate about, love it with all your heart and be good at it.” Over and above his work in the heavy vehicle industry, Joe is equally proud of an initiative to help disadvantaged mainly indigenous men transform their lives – the establishment of the Second Chance Football Team. “These people had criminal records and drug-related issues and the concept was to give them an opportunity to turn their lives around with the help of the camaraderie and support that comes from involvement in a sporting club,” Joe said. “It’s been incredibly successful and not only did we win seven premierships in 10 years, many of those involved have completely changed their destiny and now have great careers and great family lives.” While honoured to have been acknowledged for his huge contribution to the industry, Joe’s focus is firmly on the future and ensuring he can help train the next generation of technicians in order to continue this legacy.
New Town Toyota Dealer Principal Joe Zito (right) pictured with Mark McCosker from SP Tools.
New Town Toyota
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fter a long and successful career in the motor trades industry – including establishing Kalamunda Toyota in 1983 and New Town Toyota more than 30 years ago – owner and Dealer Principal Joe Zito is not about to take his foot off the accelerator. With his passion for the automotive industry still burning brightly, this stalwart of the Western Australian motor trades industry was very proud that New Town Toyota was recognised as the MTA WA 2025 Large Automotive Business of the Year. Continually enjoying sustained growth across all core areas of the business, New Town Toyota was also one of Australia’s Top 20 Toyota dealers in 2024, Toyota Fleet Management Dealer of the Year, and Car Craft Supplier of the Year. The MTA WA award is a fitting acknowledgement of Joe’s approach to his business.
“Every customer is valued,” Joe said. “What is most important to me is that we provide a highly professional but personalised service to help customers throughout the buying process. “In order to do that, we must first earn trust and build a good relationship, which then hopefully leads to a transaction and, ultimately, the retention of that relationship for life. “At the end of the day, we commit to the customer’s needs, make sure we give them a great experience both before and after a sale, and engage with them as a fellow human being, not a number,” he said. A significant investment in a ‘digitalfirst’ strategy has enhanced the customer experience through tools such as Triage and Podium, providing buyers with streamlined processes and improved communication. One of the things Joe is most proud of is the very high level of customer loyalty New Town Toyota enjoys, MTA WA WORKING FOR MEMBERS
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with customer satisfaction results consistently above the national average. Several small businesses, including Borello Cheese and Macca, have been ongoing clients since 1992 and a tailored fleet loyalty initiative launched in 2023 has proved very successful with participating business involvement increasing fivefold. “At the end of the day, it’s all about retention of customers by providing excellent service and looking after their needs. “Satisfied customers become advocates, sharing positive experiences with family and friends and thereby attracting potential new sales. It’s the cornerstone of my philosophy and approach to business,” Joe said. New Town Toyota is also a major supporter of the local community, championing both grassroots and State-level sport through partnerships with the Perth Football Club and Swimming WA.
Closest to his heart, however, is being the proud name sponsor of the New Town Toyota Walk for Women’s Cancer – an annual event that supports life-changing research at the Harry Perkins Institute – in honour of Joe’s late wife. “As a family-owned business, we believe community comes first, and our commitment to local causes and supporting local organisations reflects who we are – a big business with a big heart,” Joe said. With a strong focus on electric vehicle (EV) education during this period of global mobility transition, New Town Toyota is very much on the front foot with its commitment to environmental responsibility. Solar panels and on-site water tanks form part of the infrastructure, and a digital-first marketing policy has seen significant increases in website traffic, customer enquiries and social media engagement. Aside from the very obvious desire to provide customers with an outstanding experience, it is also Joe’s business acumen and all-round automotive knowledge that make New Town Toyota a very worthy winner of this award. “At the end of the day, we work very hard to ensure unmatched customer service by making sure even the smallest detail is taken care of,” Joe said. “I think we do this very well, and that is a major reason for our success.”
Euro Technik
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esse Doherty owes a debt of gratitude to his older sister, Saskia, for giving him a sage piece of advice when he was in his late 20s which indirectly lead to the creation of Euro Technik, the 2025 MTA WA Medium Automotive Business of the Year. “I was approaching 30, having a great time but living from week to week with barely a cent to my name,” said Jesse, explaining that Saskia had always encouraged him to branch out on his own. “I remember a particular conversation when she said we really needed to start thinking about the future, as we were going to hit 40 before we knew it. I think that was probably the first push towards the dream of running my own business.” It was around this time that he also met his sister’s partner, Mark McNally. Jesse was a technician at German Auto Service in Jandakot and his exceptional work on Mark’s BMW became the catalyst for the two men to begin investigating the possibility of establishing a premium European motor vehicle service and repair business in the western suburbs. “Mark just kept pushing the idea for about six to nine months until I finally relented and we began to formulate a plan to make it happen,” Jesse said, noting that Mark is a shareholder and director of the business but not involved in day-to-day operations. Since the initial opening of a workshop in Mosman Park in 2014, Euro Technik
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has grown from two staff to a 25-strong team and, in the last three years, has increased its turnover by a phenomenal 60 per cent. The astronomical success of Euro Technik is due to a variety of factors – not least of which was knowing they had a strong customer base in the area and a very clear vision of what their brand stood for. The business now operates across three locations in the western suburbs – Fremantle, Nedlands, and the most recent addition, a freshly renovated workshop in Subiaco, which opened approximately a year ago. “Following the opening of the Subiaco workshop, our staff numbers grew from 17 to 25 in a matter of months,” Jesse said. “We moved some people around so we had established staff working with new technicians, and it’s been very rewarding to witness the values-led culture we worked so hard to establish being adopted by everyone on the team almost organically. “We have a very structured business model and everybody knows their role, but as we grew to three workshops it became quite apparent that it’s impossible for me to cover all bases. “One of my biggest learnings over the last couple of years is the importance of delegating responsibility.
Jesse Doherty (left) pictured with some of the Euro Technik team at the 2025 MTA WA Automotive Awards.
technology and training required, not to mention the difficulty in sourcing some parts for older models.” Jesse also says this approach has helped retain high-quality staff due to the business’s emphasis on technician upskilling and the resulting high level of job understanding and satisfaction. Reflecting on the MTA WA Medium Automotive Business of the Year award, Jesse said he was thrilled the
team at Euro Technik had received the recognition they deserved. “Once upon a time, it was just me in the workshop, but now it’s so much more than that. While I don’t know 95 per cent of the things that happen, I know that more than 95 per cent of the time our customers are out there communicating our great reputation to their friends and family – and that’s down to the team, not me.”
“People step up and take accountability and ownership, which is fantastic for their personal development and allows me to do a better job in a supporting role,” Jesse said, explaining that nowadays he derives great satisfaction from teaching and sharing his extensive knowledge with fellow technicians, particularly the younger members of the team. Pivotal to Euro Technik’s success is its focus on just 10 brands – nine premium German manufacturers and Land Rover – as well as basing workshops in the postcodes where many of their customers live. “We have clearly defined our lane and by not straying from it we ensure our customers receive the very best service that exceeds their expectations,” he said, adding that Euro Technik also has a policy of only working on vehicles younger than 15 years. “It’s not realistic to think you can be a specialist across 10 brands over a 25-plus-year period with the investment in specialist tooling, MTA WA WORKING FOR MEMBERS
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Katherine Little
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atherine Little, 2025 MTA WA Automotive Woman of the Year, is somewhat of a reluctant hero when it comes to advocating for greater levels of support and protection for women in the automotive industry. However, her passion for ensuring women are respected as highly valued employees—safe from sexual harassment and sexism—has been a journey of personal growth since she began her light vehicle apprenticeship as a young, shy 18-year-old, following the completion of a pre-apprenticeship course at TAFE. “I wasn’t one of those young people who, when growing up, just absolutely loved cars,” Katherine said. “The car bug didn’t hit me until my teen years, but I was always very keen on problemsolving, and I felt that an automotive apprenticeship would give me valuable hands-on life skills and set me up for a great career with many opportunities for advancement,” she said. Now a service advisor for City Toyota Perth, Katherine—a proud Indigenous woman—faced a number of barriers when trying to start in the industry, including submitting over 30 applications for an apprenticeship before she was even granted an interview. With this level of persistence demonstrating her desire to start her career, it is Katherine’s strength of character in the aftermath of an inappropriate workplace sexual harassment incident that set her on a path of advocacy and reinforced her commitment to the automotive industry. “In the second year of my apprenticeship at my first Toyota dealership, a qualified technician thought he could try and take advantage of me one evening when we were alone in the workshop,” Katherine explained. “I was 19 at the time, and when I raised the issue with the service manager and
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Some people will only ever see a woman as opposed to a qualified, knowledgeable and valuable part of a team – and that needs to be eradicated altogether. Katherine Little, City Toyota, Perth
the dealer principal, I was told that the guy in question was a hard worker and that they wanted to keep him around. “I was given the ultimatum of continuing to work in his team or leaving to find somewhere else to complete my apprenticeship,” she said, outlining that the experience led her to question whether she wished to stay in the industry. “I was concerned that I could go somewhere else and experience exactly the same thing again, and I will admit to several dark months and almost giving up on my dream. Ultimately, however, I was determined to become a qualified mechanic, so at the time I had no choice but to keep persevering and find somewhere else to complete my apprenticeship. “I guess being a bit of a stubborn person isn’t always a bad thing,” she said with a laugh. The whole experience, however, was a turning point in Katherine’s life. “I thought that if this had happened to me, what’s happening to other young women in the industry? And with
anecdotal evidence that most women in automotive—especially in a trade role— have had similar experiences, I thought, what are we going to do about it?” she said. Ten years on, Katherine says that while there has been a change in attitudes as more women enter the industry, there is still gender-based discrimination present, and more support is needed from a managerial level. She says that with big business often focused primarily on the financial bottom line, some important human relations issues slip through the cracks. “Even today, despite my position and experience, I still experience inappropriate behaviour based on my gender and Indigenous identity,” Katherine said. “Some people will only ever see a woman as opposed to a qualified, knowledgeable and valuable part of a team—and that needs to be eradicated altogether. “There are still negative things happening to women, and while we are turning a corner in the way men see women in these traditionally male-dominated roles, we still have a way to go.
“A good starting point would be more encouragement and support for women to progress into leadership and upper management roles in the industry to create a more balanced gender hierarchy,” she said. Leading by example, Katherine has embraced the opportunity to continue her career progression, becoming a service advisor in 2021 and participating in a Toyota leadership initiative that led to the development of the Toyota Master Service Advisor qualification. She now mentors other service advisors as well as apprentices and technicians. Every year since 2022, Katherine has been a Toyota Service Advisor of the Year finalist, winning her category in 2022 and 2024. As well as becoming a Certified Toyota Master Service Advisor in 2023, she has also secured her Yard Manager’s Licence to tackle major complaints and legal concerns.
managers to our customers—because when you see yourself in somebody else, whether we are talking gender or culture, there is always a higher level of trust and comfort. “Ultimately, I just want the industry to move forward to a point where we all feel safe, secure, and respected, regardless of sex or colour—and that our qualifications and experience matter far more than what we look like. “Both men and women are equally capable of doing the same job, and nothing else should really matter because, at the end of the day, it’s about the ability of the individual to do a good job,” she said.
“I will protect, support, and advocate for those shy, quieter people—like I used to be—who get spoken down to or experience inappropriate behaviour but don’t know how to deal with those tough situations or empower themselves. “Good people should not have to consider whether they wish to stay in this industry because of one bad person doing the wrong thing. The fact that they may be good at their job shouldn’t mean they get to stay and be enabled,” she said. While Katherine’s personal journey set her on a path of advocating for young women, she talks passionately about the need to encourage people from all walks of life to enter the industry and embrace all the opportunities available. “The age of the same sort of people doing the same roles in the same way is not progress,” she said. “We want women and men with different and diverse backgrounds and perspectives to enter the industry, as ultimately this will make it better as a whole. “We want to be an industry that welcomes every kind of person through the door—from technicians and
“When I think back to that shy, very quiet 18-year-old all those years ago, some of the experiences I went through were really difficult, but at the end of the day maybe they were worth it because I now have a strength I didn’t have before. “However, I’m also hopeful that one day we won’t need to be having these types of conversations,” Katherine said.
Maddington Central Automotive Care
However, it is her role as a mentor for vulnerable people in the industry that makes her most proud. “With my experience and, I guess, a little more maturity, I now find it easy to stand up for myself and others,” Katherine said, outlining that she is very happy to share her strength and resilience.
When asked how she felt as the recipient of the MTA WA Automotive Woman of the Year Award, Katherine said it almost made her feel thankful for the hardship that allowed her to build this level of resilience and knowledge.
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an and Christie Dring, owners of Maddington Central Automotive Care, the 2025 MTA WA Small Business of the Year, have what they describe as a “comfortable problem.” After working as a partner for a few years in the business established in 2000 by his father, David, and uncle, Rob, Ian assumed full control in 2012 when his father retired. The phenomenal growth since then has seen the business expand from a small workshop with two mechanics and an apprentice to a much more profitable enterprise, employing eight people — four qualified mechanics, two apprentices, and two office staff — and turning over well over $1 million per annum. And therein lies the “comfortable problem” for this highly motivated husband and wife team. “We have the business structure and the work to go bigger, but we don’t have the means due to space constraints within the workshop and the limitations that staff shortages in this industry place on growth,” Ian said, explaining that they continually assess the pros and cons of getting
bigger given their current level of success. However, the couple say that it is not in their nature to “just be comfortable,” and despite having yet to find larger premises to purchase within the Maddington area after five or so years of looking, the exponential growth of the business is because they refuse to stand still. Ian, an industry stalwart with almost 30 years’ experience, completed his apprenticeship with Auto Masters and continued to work within the franchise group for several years before joining his father and uncle, Rob, at Maddington Central Automotive Care. Acknowledging that he came into the business as a highly motivated young man at a time when his father was preparing for retirement, Ian’s capacity for hard work and desire for greater financial reward were matched only by Christie’s business acumen. Christie had been looking after the books while also working full-time, but in a strange twist of fate, she was made redundant from her well-paid position soon after Ian took control. The couple gave themselves three MTA WA WORKING FOR MEMBERS
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Friday, contribute to staff well-being with flexible working hours, and every three months close the workshop for an afternoon so the team can enjoy a fun social activity together. “Many workshops run long hours,” Christie said, explaining that Maddington Central Automotive Care has a strict policy of an 8 am start and a 4:30 pm finish in order to give staff a better work-life balance. “We just don’t have an issue with staff turnover,” Ian concluded, citing the example of former apprentice Jessie Yeadon, who has been with the business for over nine years. With a 91 percent customer retention rate, the business has a very loyal client base, and the couple are particularly proud that the many long-term relationships – some now generational – they have established are based not only on the quality of work but on trust.
probably do 40 to 50 inspections per day if we had the capacity,” Ian said.
While being nominated as a finalist for the MTA WA Small Automotive Business of the Year was a nice surprise, the couple say they were in complete shock when the announcement was made, given the quality of the competition.
“However, that would take away from the core side of the business, so our aim is to maintain a good balance between the mechanical side and our role as an inspection station in order to ensure the business remains sustainable.”
“The icing on the cake was the fact that all our staff – and especially my father, who established the business all those years ago – joined us at the awards night and could share that special moment.”
From left to right: Ian and Christie Dring, owners of Maddington Central Automotive Care, with Vanessa Ligovich from Capricorn.
months to implement some wholesale changes in order to ascertain whether the business could also cover the significant income loss. “We overhauled the administration using my experience in business management and accounting, increased all the workloads, looked at costings, and implemented a marketing strategy,” Christie said. The result? “The growth was remarkable — it just exploded,” Christie said with a laugh. “I think many smaller workshops in this industry are probably a little bit stagnant as without the background or training required to understand all the nuances of running a small business, they are just winging the back-office side,” she said, explaining that business management knowledge was just as vital as mechanical expertise. Diversification has also been key to the business’s success, and a great example of this was winning a Department of Transport tender for vehicle inspections approximately nine years ago. “Becoming an inspection station added another dimension to the business, and the demand is so strong that we could 28
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Developing new income streams has also included investing in tyrefitting and air-conditioning servicing equipment and, most importantly, investing in training opportunities for staff. All technicians have completed EV courses with the MTA WA, and the two office staff have completed a Certificate IV in Business, with costs fully covered. “Staff are our greatest asset and our second family and we probably treat them better than our own children,” Ian said with a laugh. “Earlier this year we won a trip for four people to the Tasmanian V8 Supercars round through one of our suppliers and we felt this would be a great opportunity to share the experience with all our staff and their partners as a reward for their hard work and loyalty,” he said, explaining that all costs for the five-day trip were covered. The couple also provide lunch every
Ross Brown
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s a mature-aged apprentice mechanic for GTurbo, Ross Brown’s connection to the world-renowned 4WD diesel turbocharging specialists has come full circle. The 2025 MTA WA Apprentice of the Year first met Graeme Bentink — the engineer who established GTurbo — approximately 12 years ago when Ross developed and upgraded his 100-series LandCruiser. “Graeme, who did the tuning for me, was quite impressed with the build and while at the time we chatted back and forth a little bit, I didn’t really have any subsequent contact as the car has been super reliable,” Ross said. Fast-forward to 2024, and Ross was looking for a new challenge in life. “I had been in retail for approximately 30 years, including 14 years selling and servicing bicycles as the business owner of Joondalup Cycle City, and I really felt the need to change my career,” Ross explained. After selling the business, he tried a few different options, including garage door installation and shopfitting. However, his passion for cars — and a very genuine interest in turbo-charged 4WDs in particular — led him to reestablish a connection with Graeme. “The timing of my approach to GTurbo was fortuitous, as they were actually looking for a qualified technician, and even though at that stage I was just an enthusiastic backyard mechanic, they obviously saw something in me and were interested in taking me on as an apprentice,” Ross said. At the age of 48, there is a major financial disincentive to starting a new career in the automotive world as an apprentice. “It is a little bit challenging, but my wife and I have just done whatever
we’ve had to in order to make this work,” he said, adding that he feels very lucky and believes he has definitely found his calling. “I’m learning from a fantastic bunch of people, and every day I get to work on an amazing array of really interesting vehicles, which I find incredibly rewarding. “I’m very interested in everything mechanical, and I have a real passion for learning,” Ross said, noting that with the help of GTurbo and MTA WA Training, his apprenticeship was being fast-tracked. He will be qualified next year. There is an interesting similarity between Ross’s journey and the genesis of GTurbo, which began as a hobby passion project for owner Graeme Bentink in his home shed approximately 15 years ago.
employment have brought additional leadership skills to the workshop team. “He has an incredible work ethic and brings a lot of experience even though he is only an apprentice,” Rhys said, noting that Ross sets a very high standard for the team of younger apprentices and technicians. A very deserving winner of the MTA WA Apprentice of the Year Award, Ross said it was very humbling to be a finalist, let alone the winner. “There are so many good young apprentice mechanics that I see when I’m in the classroom, so to have this recognition that I’m doing a good job in a field that I am truly passionate about is greatly appreciated.”
A process engineer and metallurgist, Graeme was also a 4WD and turbocharging enthusiast with what he described as a “lacklustre-in-terms-ofperformance” 80-series LandCruiser. Having successfully built his own turbocharger for the LandCruiser, posting the results on a 4WD forum generated a remarkable amount of interest from fellow enthusiasts wanting to purchase the product he had developed. From those humble beginnings in the back shed, GTurbo has expanded to occupy three connected units in Balcatta and now employs 35 staff. Specialising in design, manufacturing and installation, along with dyno tuning and data logging, the business now exports its products — as well as its remote tuning expertise — to customers around the world. Ross has fitted in perfectly, and GTurbo Operations Manager Rhys Bentink says that his maturity and years of selfMTA WA WORKING FOR MEMBERS
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‘‘
Our business model is not too far removed from a big department store like David Jones or a Bunnings Warehouse, where you have everything available to you in one place. Westside Auto Wholesale Chief Executive Officer, CJ Jayasinghe
Westside Auto Wholesale
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hile Westside Auto Wholesale has a very successful approach to selling used cars, Chief Executive Officer CJ Jayasinghe believes the business’ unique proposition is not rocket science. “It would appear we have cracked the secret recipe in terms of automotive but really it is just to be totally transparent with customers and offer a great, hassle-free experience,” CJ said. Customers have absolutely embraced this approach, with Westside Auto Wholesale’s 10,000-plus very positive Google reviews complemented by the 2025 MTA WA People’s Choice Award. The People’s Choice Award was introduced this year with a dedicated link to a public voting platform on the MTA WA website. This allowed customers to recognise outstanding service delivery from a Western Australian automotive business, and Westside Auto Wholesale received the lion’s share of votes. “We were absolutely thrilled to win this award, for it is validation that our approach is hitting the right note and resonating with the public,” CJ said. Westside Auto Wholesale is the largest
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single-site car dealership in Australia, with an inventory of over 3,400 vehicles on a 28-acre site in Bentley. For the past three years, the business has consistently sold over 12,000 used cars per annum. However, the sheer scale and number of offerings are only part of the story. “When the business was first established approximately 20 years ago, our primary promise was delivering quality vehicles at a fixed price, and this has not changed,” CJ said. “One of the things a lot of consumers feel uncomfortable about when purchasing a used vehicle is negotiating a ‘deal’, and we have taken that out of the equation. “However, if you have a fixed price and the customer knows there is no negotiating, it’s got to be a fair price otherwise you’ve got no chance of making a sale.”
available to you in one place,” CJ explained. “I think our used car customers find it refreshing to be able to go to a single destination to choose and compare different makes and models, as opposed to being told what they should be looking for. “So often we find that customers will come to us thinking they know what they want, but they will pivot because there is so much to choose from. “Every car can be so different, from their blind spots, seating positions, driving experience, and so on,” CJ said. “Rather than going from yard to yard, the chance to compare and test-drive so many different vehicles at one site makes a huge difference.” And just as every car is different, so is every purchaser.
The company also only sources highquality vehicles and ‘reconditions’ every car before it is presented to the public, with any minor blemishes – from a scratch on a wheel to a minor dent – fixed.
“Car dealers generally have a selling funnel, and they try to push every consumer through that same funnel,” CJ said, explaining that Westside Auto had identified and adapted to the different ways their customers wanted to buy.
The choice available to customers under the one roof is also one of the major reasons Westside Auto Wholesale continues to achieve so many accolades.
“Some people want to have a long road to a sale and consider multiple cars, and some want to transact a car without talking to a salesperson, while others may just purchase online.
“Our business model is not too far removed from a big department store like David Jones or a Bunnings Warehouse, where you have everything
“We looked outside of the industry at how people make general purchases in their day-to-day lives, and we have tried to mimic that.
“Buying a vehicle shouldn’t feel that different or alien – it should feel seamless and familiar. “And with 24/7 support, a customer can talk to a real person about a vehicle they are interested in, whether it’s 3 pm in the afternoon or 3 am in the morning.” With an inventory of approximately 100 used vehicles when owner and industry stalwart Bob Fowler first opened the doors, Westside Auto’s growth has been exponential. However, CJ said that Bob had a very clear vision of what the business could become.
“Bob embraced digital technology from the outset and, in doing so, built a strong brand without using traditional forms of advertising such as print, radio or television. “As well as a strong internet presence, word-of-mouth referrals and a high level of repeat business form the cornerstone of the business, and this has allowed us to continually expand our footprint and increase the number of vehicles we offer,” CJ said. More recently, in response to continual customer demand,
Westside Auto has taken its awardwinning fixed-price, fair-price business model and adapted it to servicing with the launch of the largest single-site service centre in the country, featuring 86 hoists and over 120 bays. “I think the automotive industry is, to some extent, still playing catch-up when viewed against more progressive industries, but we need to hold our heads up high and start doing things a bit differently,” CJ concluded. “Ultimately, this benefits both the consumer and the industry as a whole.”
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WA’s Newest Advanced EV Course Has Landed Train beyond EV servicing. Master diagnostics and high-voltage repair.
Advanced Battery Electric Vehicle Training - Diagnose and Repair Delivered exclusively by MTA WA Training. Be among the first in Australia to train in advanced EV diagnostics and repair Go beyond servicing - master complex, high-voltage fault-finding Completion may provide credit towards the Certificate III in Automotive Electric Vehicle Technology Future-proof your expertise as EV adoption accelerates
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This course is designed for qualified automotive technicians. Pre-requisites and eligibility criteria apply.
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Advanced EV course another MTA WA first
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ecognised as Western Australia’s premier private Registered Training Organisation (RTO) for automotive training, the MTA WA continues to lead the way in delivering high-quality electric vehicle training and assessment for industry.
Australia to deliver a new nationally accredited advanced skill set to create a safe pathway for qualified technicians to gain additional battery electric vehicle (EV) skills and credentials.
As the demand for EV-ready technicians increases, the organisation remains focused on providing safe, practical, and future-focused training pathways that equip the workforce with the advanced skills required to service the next generation of vehicles.
The Battery Electric Vehicle Diagnose and Repair Skill Set (AURSS00063) is an intensive five-day course focusing on providing qualified tradespeople with the advanced skills necessary to work with high voltage battery systems, including EV safety procedures and complex diagnostics.
The MTA WA has taken another major step forward in this field, becoming the first training provider in Western
The program builds on the current MTA WA Electric Vehicle training offerings. This skill set can be used
in conjunction with a Recognition of Prior Learning (RPL) pathway to achieve the AUR32721 Certificate III in Automotive Electric Vehicle Technology. Explaining that the course was designed to bridge the gap between the existing skill set courses and becoming a fully qualified EV technician, Master EV Trainer Matt Wemyss – who developed the course in conjunction with industry – said the training was essential for safety and professional development. “Every participant in the new course will already be a qualified technician and must have successfully completed the introductory EV skill sets AURSS00037 and AURSS00064, and hold a valid AAC02 Refrigerant Handling Licence issued by ARC,” Matt said, outlining that the new EV skill set would build on their skills and confidence to handle high-voltage systems safely and expertly. The genesis of the course began approximately two years ago, but in 2025 Matt and the team at the MTA WA began intensively developing the training to bring it to fruition. “A lot of work has gone into the development of this as there was no other similar training course that we could learn or borrow from,” Matt said. “We have actually completely stripped some of these cars to see what they do and how they are constructed, as well as consulted industry and manufacturers to gain the required information and parts supply. “We’ve created some very innovative displays and models in order to show how the magnetic fields spin the rotor as the electric motor is running,” he said, outlining that this was a very challenging but ultimately highly rewarding project. The course, which includes detailed coverage of DC–DC converters, high-voltage HVAC systems and the diagnosis and repair of these and other high-voltage components commonly found in EVs, combines classroombased learning with practical tasks and assessments in a fully equipped workshop. MTA WA WORKING FOR MEMBERS
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they may encounter situations that pose unnecessary risk.
A constructive and skills-focused assessment approach is designed to ensure participants can reliably demonstrate the required skills, with all outcomes needing to be satisfactorily met to confirm competency. A pilot program was successfully run in October and the course has now been officially launched, with places available in the new year. “This is the highest skill set in dealing with battery electric vehicles and hybrid electric vehicles, enabling technicians to diagnose, repair, and maintain essentially the entire range of EVs, not just electric or hybrid vehicles,” Matt said. “The breadth and depth of knowledge delivered in the course and the wide variety of systems and components covered provide a solid foundation in the skills needed to work on electric vehicle systems safely and proficiently.” 34
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Explaining that this skill set represents a significant advancement in ensuring both workforce readiness and safety for technicians seeking advanced EV skills, Matt noted that Government fleet transitions and growing consumer adoption, which was expanding the second-hand market, made professional EV servicing skills even more critical. “Any motor vehicle, regardless of its powertrain, has the same basic componentry keeping it safely on the road, and these systems will always need periodic inspection and maintenance to ensure the vehicle is not potentially dangerous,” he said, referring in particular to brakes, suspension, and steering. With hybrid and electric vehicles using high-voltage systems—sometimes up to 800 volts—technicians need specialised training to work on them safely. Without it, there is a chance
“We’ve now increased the number of classes available and doubled the number of trainers to meet increasing demand, which is coming from OEMs, dealerships, independent workshops, and also sectors like mining and resources, where fleet electrification is growing. “While our focus remains on supporting our automotive light vehicle members, the need for EVready skills across all automotive industries is undeniable,” Matt concluded. With EV uptake in WA growing strongly—particularly in hybrid light commercial vehicles and electric SUVs—the MTA WA’s training programs ensure technicians can meet the increasing demand for safe, qualified EV servicing. As the number of electrified drivetrain vehicles continues to rise, the MTA WA will continue expanding its EV training offerings in 2026 in order to meet the ever increasing demand from automotive employers supporting the achievement of EV skill sets and qualifications for their technicians.
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Major milestone celebration for
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auto electrical stalwart
raeme Hooley, director and founding member of the Autospark auto electrical franchise, has always been a highly motivated, forward thinker. From leaving school as a car-obsessed 14-year-old to pursue his dream of becoming an apprentice auto electrician to overseeing the day-to-day running of one of the largest auto electrical businesses in Western Australia, Graeme’s focus on finding solutions to
WORDS: PAUL ROBERTS
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achieve his goals has always been laser sharp. Now celebrating 50 years since he opened the doors to the original Hooley Auto Electrics workshop in Greenwood, as well as the 40th anniversary of the Autospark franchise—which currently has nine metropolitan and one regional store— one of Graeme’s major goals has been to give back to the industry.
“I’ve put my whole life into the auto electrical industry and the Autospark business model and I’m incredibly proud of what we have achieved and all the people who have been a part of the journey,” Graeme said. That journey began for Graeme as a 14-year-old in 1968 with after gaining an apprenticeship at Scarboro Auto Electrics in Osborne Park and even back then, his eye was on the bigger picture.
“I’ve always been very ambitious, and while I would never in my wildest dreams have thought things would become this successful, even in those early days I’d always wanted to own and run my own business,” Graeme said. So, as a very focused 21-year-old fresh out of his apprenticeship, Graeme began making those dreams a reality by purchasing a block of land in Greenwood at a time when the northern suburbs were still mostly bushland. “I knew I couldn’t possibly afford a workshop in Osborne Park or Balcatta, either to rent or buy, so I went to the outer extremities of the metropolitan area. Even though I was heavily in debt after building a small workshop, it was affordable debt,” Graeme said. “Hooley Auto Electrics first opened its doors in September 1975 and for almost 10 years I worked very long hours,” he said. “There is only so much a person can do with one pair of hands and I was determined to find a better way to create success,” he said, explaining that the seed for the Autospark business model had been germinating for some time.
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I had some very good apprentices and I thought the only way of keeping these good people in the business was to give them the opportunity to buy and run their own store as franchisees. Graeme Hooley, director and founding member Autospark
level because it demonstrated to all our staff—and those in the broader industry—that we were a highly professional industry leader with a strong culture of growth.” Graeme says that during this period he was also able to bring to fruition his ultimate vision for the business: mentoring apprentices in order to provide the opportunity for them to own and run their own Autospark store. “One thing that Peter Brock used to say to me that has stuck with me forever is, ‘Get good people around you and then build a fence,’” Graeme said, referencing one of his heroes and
friend, the late nine-time Bathurst 1000 winner. “I had some very good apprentices and I thought the only way of keeping these good people in the business was to give them the opportunity to buy and run their own store as franchisees. “Over and above just learning a trade, we taught business and customer service skills and as they grew with the system, the desire to become a part of it was really strong as they could see an excellent future. “All those people have become really great business owners and I’m very proud of everyone involved and what
With close ties to several fellow auto electrical business owners, we floated the idea in the mid-1980s of bulk buying from suppliers as a cooperative in order to benefit from the lower overall costs such an approach would bring. “It was initially set up as a gentleman’s agreement with 10 independent businesses involved, and while we all kept our individual identities, the purchasing power that the Autospark model gave us made it a very successful enterprise,” he said, explaining the franchise was duly incorporated a few years later. Fast forward to the mid-1990s and Graeme convinced the franchisees to bring the stores under the one Autospark name, while also beginning to build what would become the headquarters for the brand.
The original Hooley Auto Electrics workshop in Greenwood circa 1979 (above). The new headquarters of the Autospark group in Joondalup took the business to the next level.
“As I did when I purchased that original block in Greenwood, I looked to the outskirts of the metropolitan area and bought a parcel of bushland in this previously unknown suburb of Joondalup,” Graeme reflected. “The new building in Joondalup, with its large workshop, showroom and upstairs offices and boardroom, really lifted Autospark to the next MTA WA WORKING FOR MEMBERS
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we have achieved. The young people we mentored are basically what Autospark is all about now,” Graeme said, explaining that the stores are now owned and run by former apprentices or qualified mechanics. However, Graeme’s dedication to the industry doesn’t end there. Conscious of the skills shortage and with an ongoing desire to give back, Graeme has established the Autospark Academy—a unique school-based model to ascertain the suitability of students to progress to an apprenticeship. Graeme’s approach is somewhat unusual in that parents are very much involved at the interview stage and their responses are a key indicator as to whether the student will succeed. “I think there is a huge amount of understanding that can be gained by witnessing the attitudes parents express about their children,” Graeme said, explaining that he will only invest his time in providing an apprenticeship to a teenager if he is convinced there is solid guidance at home. “Teenagers are teenagers and we are not naive to the fact there will probably be some issues along the way—whether it’s relationship problems, alcohol, or whatever. What I need to see from the parents is that we are all on the same page and working as a team, because if that guidance isn’t coming from home, we’re already on the back foot.” Currently, seven schools are part of the Autospark Academy, and should the student (and their parents) demonstrate the passion and interest Graeme is seeking, work experience is offered at the Autospark store closest to their home during a school holiday period. This approach has been very successful, with a number of very good apprentices now coming through the ranks. “They will own their own store one day,” he said. Further evidence of giving back to the industry is Graeme’s participation on the MTA WA Auto Repair Division Board for almost 20 years. “I’ve always been incredibly passionate about the industry—it’s been my whole life, and I strongly believe that you get out of life what you put in,” Graeme said in conclusion. “I’ve been very fortunate that my job has never really been a job—it’s been my hobby, and something I’ve really enjoyed doing. “Ultimately, I get great satisfaction out of seeing young people develop through the system we’ve created and then go on to become successful business owners running their own stores.” 38
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Tales from golden era of Oz touring car racing
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raeme Hooley considers himself very lucky to have been a part of what was perhaps the greatest era of Australian Touring Car racing.
For a few years in the early to mid-1980s he raced against the likes of Dick Johnson, Peter Brock, Jim Richards and Allan Grice, to mention just a few famous names, and fondly remembers the friendships that were formed and, in some cases, still remain today. “The Group C and subsequent Group A era was just fantastic,” Graeme enthused. “The public could really relate to the cars, friendships and camaraderie between drivers and teams was, for the most part, genuine and there was nowhere near the level of politics in the sport like there is today.” Graeme has always been passionate about motorsport and in the early days of Hooley Auto Electrics he developed his Torana XU-1 road car to run in the Street Car class at Wanneroo Raceway. He subsequently upgraded to a Torana A9X in the late 1970s and gradually developed the car to virtual Group C specification, competing in the Western Australian round of the 1979 Australian Touring Car Championship. He then built a Group C VC Commodore for the 1981 season and was again an entrant in the WA round of the ATCC that year when a phone call changed the course of his motorsport career. “I had a person phone me up looking for a workshop near Wanneroo Raceway to store and work on his car while he was over here for the touring car round,” said Graeme. “That person’s name was Dick Johnson.” The car in question was the newly built Tru-Blu XD Falcon (following the infamous rock incident during the 1980 Bathurst 1000 race) and the workshop was Graeme’s original Greenwood premises. “Dick said to me one night—I think it was a Tuesday—when we were having a beer after working on the cars, ‘Why don’t you come east and do some racing?’” Graeme recalls. “My answer was simple – ‘I just can’t afford it.’ I was trying to develop Autospark and, along with all the normal stuff in life, I felt I couldn’t just up and leave the workshop. “But he was insistent that I should phone Graham Sellers at Adelaide International Raceway, the host of the next round, and tell him that I wanted X amount of dollars as appearance money. “On Friday morning we were having coffee and again Dick asked if I had made that phone call and I’m thinking I can’t tell lies, so I guess I’ll just have to do it even though I know it will come to nothing.
Graeme Hooley pictured in the A9X Torana being chased by former Bathurst winner Bob Morris at the Wanneroo round of the 1979 ATCC. Note deflating front left tyre on Graeme’s car. BELOW: Graeme’s XU1 Torana and Group C Commodore.
“So I phone up the racetrack, ask to be put through to Mr Sellers and, much to my surprise, he knows who I am when I mention my name. “I said, ‘I’m interested in doing the touring car round in Adelaide in a fortnight’s time, but I need xyz dollars,’ and, much to my amazement, he said, ‘Not a problem.’ “I came out of the office and Dick said, ‘There, I told you,’ and suddenly I went from driving race cars for the sheer fun of it to actually getting paid to drive,” Graeme said with a smile. Dick—who Graeme still meets up with socially at various race meetings—was also responsible for introducing him to Re-Car owner and successful privateer racer Alan Browne, whose race cars were built by touring car engineering specialist Les Small of Roadways Racing fame. “As Les Small continued to develop his cars, Alan offered me the opportunity to purchase all the good gear they were updating to make my car more competitive, and that was the beginning of a productive working relationship with Les and the Roadways team,” Graeme
said, explaining that without Dick Johnson these connections would never have eventuated. Another major turning point in Graeme’s business and motorsport ventures came during the Brock Commodore era when, under Peter Brock’s leadership, the Holden Dealer Team (HDT) built a series of homologation specials based on the Holden Commodore between 1981 and 1988. The cars featured, among many performance upgrades, German-designed Scheel seats. As Scheel did not have a distribution arm in Western Australia at the time, Peter introduced Graeme to the company, which ultimately lead him to establish a new motor-trimming business. MTA WA WORKING FOR MEMBERS
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Much to my amazement we won the Wanneroo 300 outright with a brand new car that I’d hardly driven prior to the start.
“We became an agent for Scheel Seats, had responsibility for trimming LE specification Commodores for the WA market and looked after any required warranty work on the Brock Commodores,” Graeme said. Scheel was interested in promoting the brand through motorsport, so Graeme struck a sponsorship deal before commissioning Les Small to build a brand-new Group A–specification VK Commodore for the 1986 season. Graeme’s Commodore was built at the same time and to the exact same specification as the now-famous Chickadee Commodore, which won the 1986 Bathurst 1000 in the hands of Allan Grice and owner Graeme Bailey. “The car was scheduled to debut at the first round of the 1986 ATCC at Amaroo Park Raceway in Sydney, but given it was completed in time for the Wanneroo 300 endurance race in September 1985, I organised for it to come to Perth to run in that event,” Graeme said. “I drove it for the first time on the Thursday, a few days prior to the Wanneroo 300, and could not believe how quick it was and how good it was
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to drive compared to my yellow Group C Commodore. “Peter Brock had also come over to codrive another Commodore and after looking over my car, he said, ‘We’ll go one-two today,’ and I thought, ‘Yeah, right!’ “Peter had engine problems and, much to my amazement, we won the event outright with a brand-new car that I’d hardly driven prior to the start,” Graeme said, noting that he had also won the Street Car class in 1979 driving the A9X Torana. While the motorsport side of Graeme’s life was always only a hobby—albeit one he took very seriously—he admits that it was disappointing to lose the Scheel sponsorship, and subsequently the race car, once the polariser controversy ended Peter Brock’s commercial relationship with Holden. “I could see the writing on the wall and in early 1988 Scheel cut the motor-racing budget completely and the car had to be sold,” Graeme said, explaining that concern about the future of his motor-trimming business, not to mention the continuing growth of Autospark, was far more important
Graeme Hooley pictured practising at the first round of the 1986 ATCC at Amaroo Park, NSW. The white Commodore in the background is the sister Chickadee car driven by Allan Grice prior to signwriting.
than any motorsport aspirations. Graeme had competed in many rounds of the ATCC during 1986 and 1987 and says that he thoroughly enjoyed his time, not just because he is a passionate racer but because of the friendships he developed during this time that still endure today. “I count Dick and Jill Johnson as friends and I still catch up with Glenn Seton and others at various events I attend throughout the year,” he said. Looking back, Graeme said that motorsport had not only provided him with a great deal of pleasure, but it had also taught him a lot about life. “There are those days when you experience fantastic personal highs, and then there are those terrible, terrible days when you do it wrong or something happens to the car and it’s impossible not to be really down and hard on yourself. “I think the one thing that motorsport has taught all of us is a great respect for the massive highs and the massive lows that life can throw up,” Graeme concluded.
Graeme on the enigma that was Peter Brock Graeme Hooley’s connection with Peter Brock was both as a fellow racer and a business colleague. He was one of the last people to see Peter alive, having enjoyed breakfast with the nine-time Bathurst 1000 winner and three-time Australian Touring Car champion on the morning of Peter’s untimely death during the 2006 Targa West event. However, he says he never really knew Peter Brock, and, “if I’m honest, I don’t think anyone really knew the real Peter Brock.” “Peter wasn’t perfect, but he was very special,” Graeme said. He speaks with great admiration for Peter’s commitment to giving his time so genuinely to talk with the people who loved the sport.
recently—it really hit home how lucky I had been to spend an hour or so that morning with someone who was so special in all our lives. “It was so weird that part of our conversation over breakfast had been about the possibility of an accident due to the weather conditions and the fact that Targa events attract some drivers with all the good gear but not necessarily the ability. “However, never in a million years did I think we would lose Peter the way we did. “His death was probably the biggest loss the sport in Australia will ever experience, and I don’t think we’ll ever see the likes of him again,” Graeme said.
“He communicated so well with everyone and that was part of the reason he was so loved,” Graeme said. “He would say how privileged we were as race car drivers and to never forget that the people owned the sport.” “As a racing driver he had an amazing ability to slow everything down. For most of us, your brain is going at a million miles an hour and everything seems so fast, and yet when you were racing against Peter and he went past you, he would glance across and you could see he was doing it with such coolness in his eyes,” he said. Graeme says he really struggled when he heard of Peter’s passing later that fateful day. “At the funeral, when I was talking to people like Craig Lowndes and Allan Moffat—who hadn’t seen Peter
Graeme Hooley (far right) pictured at a driver’s meeting with some of the legends of the sport, including (from left to right) Colin Bond, Peter Brock, Tony Longhurst, Jim Richards, Larry Perkins and Allan Grice.
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Davmech Bathurst prize trip
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“amazing experience”
s a family-run business, Ben Davis and his sons Josh and Nick spend all day every day working together at Davmech, a Bridgetown-based heavy vehicle service, sales and contract hire business Ben established almost 30 years ago. Davmech is also currently in state of transition as the two sons, both qualified diesel mechanics, begin to take over the day to day running from their parents. So the opportunity to attend the 2025 Bathurst 1000 race as winners of the MTA WA early membership renewal prize was a fantastic opportunity for the three men to down tools, decompress and spend some quality time together away from the workshop. “It was absolutely brilliant from start to finish,” enthused Nick. “We just don’t normally have time to enjoy something like this and I must confess that I haven’t really sat down and watched much car racing in the past, but now that I’ve actually been there I totally understand why this race – the the track itself – is so iconic.” While the event provided one highlight after another, Nick said that one of the aspects he most enjoyed was a walk through the pits which gave him a greater appreciation of the huge effort teams put into preparing for Australia’s great race.
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MOTOR WESTERN AUSTRALIA I SUMMER 2025/26
“The driver’s dinner was also fantastic and it was really interesting – and at times very entertaining – hearing some of the drivers and team owners talk about the cars, their careers and, in particular, Bathurst and how much it actually means to them,” Nick said. The prize included flights, accommodation, hire car, a scenic helicopter flight over the Mount Panorama circuit, tickets to the dinner and complimentary entry to the National Motor Racing Museum. And then there was the race itself – arguably one of the most entertaining and exciting Bathurst 1000s of the modern era. “It was absolutely incredible how much the race was turned on its head when the rain came in and
witnessing the level of skill those guys have driving in those conditions was absolutely awe inspiring,” Nick said, outlining the rain definitely did not dampen their enthusiasm. Equally awe inspiring was the Mount Panorama circuit itself. “Over the three days we covered a lot of ground and I reckon we would have walked approximately 90 per cent of the track to see the different aspects. It is just an amazing place that you can’t really appreciate until you’ve seen it first hand,” Nick said. “I think dad was pretty sore by the end of the weekend!” “There is no way that we would ever have gone to Bathurst had it not been for winning this prize and I can’t thank the MTA WA enough for providing the opportunity of a lifetime.”
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MTA WA MTAWORKING WA WORKING FOR MEMBERS FOR MEMBERS
43 43
Robyn’s 1928 Whippet revived for
Red Dust celebration
T
here’s a well-known motorsport phrase referring to adrenaline build-up, emotional tension and a feeling of reckless abandon once your helmet is pulled on: seeing the red mist.
This year’s Revival in late September attracted over 130 pre-WWII cars and about 70 vintage motorcycles, including Robyn’s 1928 Model 96 Willys Whippet Overland Tourer (to give the car its full name).
However, for drivers competing at the famous Lake Perkolilli clay pan circuit, approximately 40 kilometres northeast of Kalgoorlie, it’s more a case of swapping the mist for red dust and, according to MTA WA President Robyn Cook, seeing very little else.
Re-enactment events have now been held at the circuit seven times since 1997, and what started out as a couple of friends commemorating the 70th anniversary of the Australian 24-hour land speed record set at Lake Perkolilli in 1927 has subsequently become a major celebration of the historical significance of the venue.
As such, it seems totally apt that the celebration of this unique place— considered to be the world’s oldest remaining motorsport racetrack still featuring its original surface—is called The Red Dust Revival.
MTA WA President Robyn Cook, ready for her first run on the claypan. The white overalls would soon be red.
WORDS: PAUL ROBERTS PICTURES: COURTESY KATIE HUSTLER AND GRAEME COCKS
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MOTOR WESTERN AUSTRALIA I SUMMER 2025/26
“The dust is incredible when you’re out there driving on the track, but it’s also part of what makes this event so unique and so much fun,” Robyn enthused. “In the spirit of tradition, more or less everyone wears white overalls and flying goggles but after a couple of runs, the white uniforms have turned to red and the massive ‘Perko smile’ everyone wears is clearly defined due to the fine red dust on their faces.”
Graeme Cocks, pre-war motoring enthusiast, historian and the driving force behind the Red Dust Revival, takes up the story. “That record was set by Billy Attwood and Arthur Colliver in a Chrysler named Silver Wings, and they covered a distance of 1,607.87 miles (2,587.6 km) over the 24-hour period,” Graeme explained. “Despite extensive research, there is no evidence the Chrysler survived, so I built a replica and, with some friends from the Vintage Sports Car Club of WA (VSCCWA), we took the cars to
Lake Perkolilli in 1997, drove around and had a thoroughly wonderful time. “It was always the plan that we would go back again one day, so I organised an event every couple of years, initially under the wing of the VSCC before establishing the Lake Perkolilli Motorsports Club Inc. in order to get event insurance,” Graeme explained. The event has become so large now that this year’s organisation has been taken over by the Goldfields Branch of Variety WA and Graeme is confident the Red Dust Revival has a great future given the unbridled enthusiasm of participants. Robyn Cook will certainly be back. This year was her first time as a competitor, but she did attend the event in 2022 as a spectator when her husband Matthew ran one of the vintage motorcycles from his collection, a 1940 500cc BSA M20.
Happily reunited... One of the many fantastic stories Robyn tells from her experience at Lake Perkolilli was meeting an old gentleman who was intently looking over her car. “To spark a conversation I asked him whether maybe he had learnt to drive in a car like the Whippet,” she says. “He replied, ‘No, but I did get married in a Whippet just like this one,’ before walking around the car again and asking if I had bought it from the Armstrong family in Busselton. “When I said yes, he grinned and said, ‘Then this was the very car I got married in.’ “I offered to take him for a spin and before I knew it, he had climbed into the passenger seat – a very happy old man wearing a very big smile.”
Robyn’s 1928 Whippet, an original Western Australian–delivered car, was purchased soon after the 2022 event from a family in Busselton. Remarkably, the Cooks are now only the third owners of the vehicle. “Initially when Matthew brought the car home, I was really annoyed,” laughed Robyn. “I said to him why the hell do we need another old thing taking up space in the shed?” However, once the conversation turned to the possibility of her driving the car at Lake Perkolilli as part of the 2025 Red Dust Revival, her attitude completely changed. “I love that little car and I love the fact that it is a Western Australian vehicle in original, unrestored condition,” Robyn said, explaining that the Whippet was
MTA WA WORKING FOR MEMBERS
45
originally purchased by a local southwest minister, the Reverend Bryant. Preparation for its adventures on the clay pan in Kalgoorlie were remarkably straightforward. Although the car had been sitting idle for some time, a reconditioned starter motor and new spark plugs, battery and water pump saw the car fire into life almost immediately. Underneath, the car was solid and, with four brand new tyres for the woodenspoke wheels, it was ready for Robyn to give it its first run in many years. “Having driven trucks and tractors throughout my life, it didn’t take long for me to get used to the crash-style gearbox, and I never got sick of the smiles and waves from strangers as I did practice laps around the roads where we live,” Robyn said. Getting away from everyday life and spending a week camping in the bush at Lake Perkolilli with fellow vintage car enthusiasts is an experience she can’t wait to have again. “We met some fantastic people from all walks of life that you would never normally cross paths with. Sharing the joy of being a part of this amazing event was almost as much a highlight as driving the car,” she said. The thrill of driving the car, however, was the ultimate high and the enthusiasm with which Robyn relives the experience as she talks is palpable. “Nothing prepares you for the zero visibility when the dust hits with cars either side of you, but you just hold on tight, stay in your imaginary lane and keep your foot in—all the while wearing the biggest grin,” she enthused. The Whippet didn’t miss a beat throughout the entire week, despite running during temperatures up to 40°C. Robyn certainly tested its strength with every lap “foot to the floor” and the car constantly achieving its maximum speed of 45 mph (approx. 70 kph). “I reckon the little car did more mileage during that week than it has probably done in the last 50 years,” she said. “However, I discovered I have a need for speed and I’m probably going to need a faster car for the next trip to Lake Perkolilli in 2028,” Robyn concluded with a laugh. 46
MOTOR WESTERN AUSTRALIA I SUMMER 2025/26
World’s oldest original track Lake Perkolilli is a natural clay pan north-east of Kalgoorlie and historically significant as the world’s oldest racetrack still featuring its original surface. The naturally smooth and hard surface made it ideal for driving cars and motorcycles quickly, and the circuit, such as it was, began being used for speed events from 1914, making it the first dedicated motorsport track in Australia. The golden years at Lake Perkolilli were the late 1920s when the world and the Goldfields were enjoying an economic boom. The 3.2 km (2 mile) circular circuit attracted thousands of spectators for annual events, often timed to coincide with the equally well-attended Kalgoorlie horse races. World War II sounded the death knell for Perkolilli. Already eclipsed by the emergence of around-the-houses racing at towns such as Albany, which hosted major events from 1936, petrol rationing also played a part in Perkolilli’s demise. And once Perth’s first motor racing circuit was built on a disused military airfield in the Swan Valley at Caversham, there was no longer a need to travel to the Goldfields to enjoy high-speed racing. Lake Perkolilli was never completely forgotten, but it was abandoned. The grandstand was removed and taken to Boulder, but it is still possible to see the concrete stumps where it once stood. Rusty old cans of Shell aviation spirit were still littering the bush and fragments of stained glass were scattered across the surface of the clay pan where the Ladies’ Lounge once stood when historian Graeme Cocks began reimagining the resurrection of events at the circuit in the 1990s. However, with re-enactment events for pre-WWII vehicles and motorcycles continuing to attract ever-increasing enthusiasm, Lake Perkolilli has been reborn again.
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Piano man Trevor Hancock
I
still a softie
It was certainly very successful, and Trevor Hancock Auto Centre was one of the major stalwarts of the Albany Highway used car strip for almost 25 years. However, the young Trevor Hancock had never considered becoming a car salesman and, in fact, did not start his career in the industry until he was 30.
n much the same way as John Hughes has become synonymous with the phrase “I want your business and I’m prepared to pay for it,” fellow MTA WA Life Member Trevor Hancock is well remembered for the advertising campaign during the 1990s promoting him as “a softie.”
played in a band entertaining people throughout the south west of Western Australia.
As the jingle said: “Trevor Hancock, you’re a softie… and gee your cars are nice!”
“Over and above the pleasure I get from playing, the greatest joy comes from being able to continue to contribute something to society at my age.”
“I enjoyed the job, and particularly the ‘job for life’ security being a Commonwealth public servant offered, but as a young married man with a family on the way, I did have aspirations to do more with my life.
It’s an attitude Trevor has embraced throughout his life and, at a time when used car salesmen had a reputation for shadiness, his ‘nice guy’ approach created a brand, and a successful advertising campaign, that people still remember today – something Trevor still finds amazing.
“I was close friends with Mike Fennessy who worked in the family-run Fennessy Motors (later to become Muir Nissan, owned and run by former MTA WA President Ray Mountney) and one day when Mike was in Perth picking up some cars to take back to the yard, he suggested we have a beer.
Now a still sprightly 88-year-old, the term rings just as true today as it did during his heyday as one of the best known used car dealers in Perth. While Trevor’s days of selling cars are well behind him, this very genuine “softie” now gives a portion of his time freely each week to playing the piano for nursing home residents at Craig Care in Ascot and for patients at St John of God Hospital in Mount Lawley. “Playing the piano has been a hobby I have thoroughly enjoyed for my entire life,” Trevor said, explaining that for a good deal of his early adult life he
48
“Debra Shorter thought it could be very successful for me to adopt that persona as she felt it fitted my personality as a genuine sort of guy in an industry more readily known for hard-headed salespeople,” Trevor explained.
MOTOR WESTERN AUSTRALIA I SUMMER 2025/26
“I have met so many wonderful people over the years who have come up to me while I’m playing to tell me how much they have enjoyed the music or how it helped them in their recovery.
The original idea was developed by the Shorter and Shorter Advertising Agency once the ice cream van franchise ‘Mr Softie’ went out of business.
“I started my working life as a telephone technician for the Postmaster-General’s Department (PMG), finishing my career with them as a technical instructor at the PMG training school,” Trevor said.
“He said ‘I reckon you should give the car business a go – you’ve got the personality and you would do really well,’” Trevor said, explaining that Mike then organised introductions with owners of Kingston Motors in Oxford Street, Leederville. “About 12 months later, that yard became part of the John Hughes-run Motorama Group and that’s when my career really blossomed. “I just took to it like a duck to water and between 1968 to 1973 I sold a huge number of cars and progressed through the ranks with various industry heavy weights as my mentors,” Trevor said, explaining that by 1973 he was CEO of the eight car yard strong Motorama Group. After five further years with Young’s Holden, which was part of the same group, he decided to take his obvious car selling talents to the next level, establishing Trevor Hancock Auto Centre in 1978 with friend and silent partner, Peter Young. “I had found my calling and throughout this time, and the subsequent 24 years of Trevor Hancock Auto Centre, I just loved going to work everyday, and meeting and talking with people,” he said. So much so that when he ‘retired’ and closed the doors at age 65, he ended up
working part time for Peter Young for a further 11 years. Funnily enough, however, Trevor is not a car tragic. “I like cars, but I considered myself more in the people business than in the car business,” he explains. “I’ve often wondered what drew me to the motor industry as I probably would have been successful in any sales role. The simple answer, I think, was knowing people in the game and you could say I accidentally fell into it.” His legacy to the industry, however, is huge. Trevor’s advocacy as a member, and ultimately chairman, of the MTA WA Licensed Motor Vehicle Dealers division, as well as his tenure as MTA WA President between 1994 and 1996, clearly demonstrates the passion he had for the industry and his steadfast belief that more had to be done to protect the rights of consumers. “When I started in the motor trade industry, the consumer had next to no power at all – it was all the hands of the dealers.
“Improving consumer rights was high on my adgenda and I’m also very proud that during my tenure with the MTA WA, we were able to get legislation passed to ensure that monies from cars sold on consignment went into a trust account audited by government,” Trevor said.
“Some of the more unprincipled operators employed what was called a ‘Gateway Warranty’ which basically meant that once a customer had driven out of the yard, there was no protection should a problem arise which, to me, just seemed so unfair and so wrong.
ABOVE: The Dean Alston caricature was a farewell gift from the MTA WA and is one of Trevor’s prized possessions. BELOW: Playing the piano has been a huge part of Trevor’s life. He is pictured here at the Royal Perth Yacht Club, prior to the recent MTA WA Annual General Meeting.
MTA WA WORKING FOR MEMBERS
49
Representing the MTA WA, he was a member of the Motor Vehicle Licensing Board for 11 years, a committee established by the government in 1994 which worked under the auspices of the Department of Fair Trading and Consumer Affairs. Upon his retirement from the Board, he received a commendation from the then Minister for Consumer Affairs, the Hon. John Kobelke, in recognition of his contribution to improving the rights of consumers. His honesty – and a genuine love of people – is probably the reason he was so good at selling cars. “It is probably true to say I’m a softie because I really do love trying to improve people’s lives by putting a smile on their face and making them happy,” Trevor says. “There’s something about bringing pleasure to people that’s very special and it doesn’t matter whether it’s selling the right car to a customer or playing the piano to the residents at the old people’s home.
The advertising campaign claiming Trevor Hancock was a softie was clearly designed to suggest he was a nice guy. However, Trevor tells a highly amusing story that puts a slightly different slant on the term.
“You’re doing something good and something worthwhile, and the satisfaction this has given me —and continues to give me—is an enormously important part of my life,” he said.
“All the cars in the yard had the plastic ribbons across the windscreens promoting the message,” Trevor begins.
Reflecting back on his life, Trevor was also keen to acknowledge the contribution of his late wife Gloria, daughters Leila and Megan and son Drew “because without their amazing support, so much of what I’ve achieved would not have been possible.”
“She opened her handbag, pulled out a lipstick, and proceeded to write something on the car’s windscreen before jumping back into her sports car and disappearing as quickly as she’d arrived.
“I must say, it’s been a long and interesting journey but I’ve had a huge amount of fun along the way.”
50
A different kind of ‘softie’
MOTOR WESTERN AUSTRALIA I SUMMER 2025/26
“One day I was standing in the yard talking to one of the salespeople when a little red sports car pulled up and a very attractive lady jumped out and walked up to one of the cars.
“Curious as to what she had written, we walked over to the car to see, in red lipstick, the message ‘Try Viagra’,” Trevor concludes with a hearty laugh.
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2026 CFMoto 450SR
The everyday sportsbike dream
M
ost riders seem obsessed with the 1000cc superbike dream — a dream that, with today’s speed cameras, digital mapping, and the severity of fines and licence suspensions, feels increasingly unrealistic for daily use. I recently had the chance to take the new 2026 CFMoto 450SR for a ride around Perth’s northern suburbs and along the coast road, and it’s clear that Chinese-built cars and motorcycles are here to stay. The build quality and finish on this bike are exceptional. If I removed the branding and told you it was Italian, I’d dare you to disagree. The LCD dash lights up with excitement when you fire up this sleek LAMS-approved sports bike. The level of technology is impressive — from GPS tracking and anti-tamper functions to seamless integration with your phone’s maps, music, and calls. It genuinely feels ready for the next adventure. The 450cc parallel-twin engine is smooth and torquey, making city
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MOTOR WESTERN AUSTRALIA I SUMMER 2025/26
riding a breeze. At low speeds, there’s no jolting or surging while you’re tiptoeing at the lights, and when you open it up to reach highway speeds, the power delivery is linear and controlled. It feels effortless, and the quickshifter makes moving through the gears seamless.
Review by Luke Rowe MTA WA Membership Service Manager track-capable LAMS sports bike that’s perfect for hills loops with your mates or great coastal rides, you need to test ride this machine. I’d love to take it to a track day to really explore what this lightweight, torquey 450cc has to offer. WITH THANKS TO CF MOTO BALCATTA
The balance between cornering stability and bump control is excellent — even for heavier riders like myself. That said, at 6.1ft I could do with some peg droppers, as I was a little bit cramped. The Brembo brakes, as always, are superb, and the ABS system provides confident control in all conditions. It really feels like the new generation of LAMS bikes has lifted the bar. The best part is that these engines are designed specifically for this segment, meaning there are no restricted throttles or low-RPM power limits. These bikes rev freely, feel alive, and deliver plenty of fun without putting your licence at risk. If you’re looking for a road-focused,
I scored the CFMoto 450SR an 8/10 across the following categories: Style | Comfort | Engine Handling | Braking | Features Practicality | Value for Money
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INDUSTRY MATTERS/MOTOR
With Commissioner for Consumer Protection Trish Blake
Extended warranties:
Staying on right side of the law
I
noted with interest that Toyota Australia’s Vice President of Sales and Marketing, Sean Hanley, told Drive.com.au that the Australian Consumer Law (ACL) is the “best warranty Australia offers”. He notes that car companies are increasingly offering longer manufacturer warranties, usually with servicing conditions. With new vehicles, the normal manufacturer’s warranty combined with ACL cover is usually more than sufficient. Then there are the extended warranty products that can be sold as “add-ons”, which can be popular in used car dealerships. While Consumer Protection is not here to tell dealers they shouldn’t be selling or promoting extended warranties, we do want your sales staff to be mindful about any claims they’re making. They need to be clear about what a motor vehicle extended warranty really adds. If you tell the customer they need the extended warranty to protect them if something goes wrong when they are already protected under the ACL, that could be misleading and against the law. Under the ACL, if there’s an issue with a motor vehicle, customers may be entitled to a repair, replacement, refund or even compensation. These rights apply regardless of whether they purchased an extended warranty. This is why our advice to consumers is to have a close look at what they are paying for, because in many cases the ACL may already cover them.
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MOTOR WESTERN AUSTRALIA I SUMMER 2025/26
Unfortunately, the majority of extended warranty complaints received by Consumer Protection relate to motor vehicles. Main issues tend to involve consumers being unable to seek a satisfactory remedy after a fault developed, or being unaware their particular issue wasn’t covered under the policy. So, how do you sell extended warranties the right way? Start by focusing on the genuine extras. Be ready to explain what’s different about the extended warranty compared to what the customer already gets under the ACL. It’s also important to be transparent about limits. Customers may be restricted to specific repairers, servicing schedules or may find certain issues aren’t included, so don’t gloss over these details.
Avoid high-pressure sales tactics. Extended warranties should always be presented as an option, not a mustbuy. Pushing too hard can backfire, as customers who feel pressured are within their rights to lodge a complaint with Consumer Protection. Finally, be careful with wording. Remember, you mustn’t suggest the extended warranty is needed to provide rights the ACL already gives for free. Consumer Protection will be undertaking an enquiry into how extended warranty products are sold for vehicles, including new or used cars, motor bikes or caravans. We want to better understand if the product is fit for purpose or if further regulation is required. This will also be an opportunity to identify trends and improve resources for both licensed dealers and consumers. Extended warranties can be a valuable add-on if sold correctly and ethically but only if you’re upfront and clear about the benefits beyond the law. Done right, you’ll build trust with your customers and protect both yourself and the dealership from falling foul of the law.
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