TABLE OF CONTENTS
Fuse Background
Showrooms
Vendors
Warranties
PROGRAMS OFFERED
Thermador
Gaggenau
Miele
Monogram / CAFÉ
Fisher & Paykel / DCS
Signature Kitchen Suite
JennAir
Almo
The Galley
True Caliber
Kalamazoo
BlueStar
Elica
BACKGROUND
Fuse Specialty Appliances & Plumbing was founded by industry veterans Mike Robertson, Alexa Warner, and Tim Brohawn. With decades of experience, they set out to redefine the appliance shopping experience. What began as a bold idea quickly evolved into the state’s largest independently owned destination for premium and luxury brands. Guided by passion, expertise, and an unwavering commitment to excellence, Fuse has established itself as a trusted name for both homeowners and design professionals alike.
WHY FUSE
KNOWLEDGEABLE
With years of appliance knowledge, our team of experts represents the best and brightest in the industry.
EXPERIENCE
With decades of experience, our team of experts provides individualized attention to match our clients with the perfect appliances.
QUALITY
We’ve targeted manufacturers that stand behind their products demonstrating the highest levels of service after the sale.
RELATIONSHIPS
We take great pride in the relationships and partnerships we build and always work relentlessly on the client’s behalf.
SHOWROOMS
3484 Northeast 12th Ave. Fort Lauderdale, FL 33334
954.900.2448 NORTH PALM BEACH
6560 W Rogers Cir , Ste #19 Boca Raton, FL 33487 561 494 2896
1201 US-1 Suite 46, North Palm Beach, FL 33408 561.600.1070
2644 SW 28th Lane, Miami, FL 33133
305 433 6189
990 Third Avenue North, Naples, FL 34102
239.529.5976
3080 Fruitville Commons Blvd , #110 Sarasota, FL 34240 +PlumbingShowroom +PlumbingShowroom
5050 Daniels Pkwy. Fort Myers, FL 33912
239.387.1105
APPLIANCE BRANDS
SCAN TO SEE OUR FULL LIST OF BRANDS
PLUMBING
PLUMBING SHOWROOMS:
BOCA RATON
NORTH PALM BEACH NAPLES
OUTDOOR
OFFERING PREMIUM OUTDOOR APPLIANCES & CABINETS
Products Covered
Dishwashers, Washing Machines, Dryers, Refrigerators and Freezers, Ice Makers, Trash Compactors, Ovens, Ranges, Cooktops, Vent Hoods, Grills etc
What is Included?
100% Parts and Labor, materials
Materials & Workmanship Defects
No Lemon Guarantee
Food Loss (Up to $250)
What is NOT Included?
Lost/stolen products
Accidental damage/gross misuse
Maintenance-related problems (IE: defrosting of fridge, cleaning of stove burners, cleaning lint traps etc.)
Cosmetic issues
Consumer replaceable parts (IE: knobs, handles, drawers, racks, shelves, trays etc )
REWARD PROGRAM Trade Partner
Star® Partner Designers
1. 2. 3.
Visit StarPartner.Thermador.com and click Register to create an account After registering, you’ll receive an email asking you to verify your email address
Once your email is verified, your application is submitted to our team for review Please allow 2-5 business days for processing You’ll receive a follow-up email confirmation with a link to finish your registration If you can’t find this email, log back into your Star® Partner Dashboard and click MY REWARDS to continue where you left off
The Star® Partner Program includes cash rewards exclusively for designers who specify Thermador for their client projects. Additionally, this elite membership offers access to first looks at new product collections and industry-only event invites. Sign-up today and start earning cash rewards for every approved claim. PREPAID CARD SUPPORT
To finalize your registration, you will need to provide financial information for tax purposes Once all required fields are completed, click I Agree | Register Me Now Your Star® Partner account will be fully activated, and you can begin submitting claims and earning cash rewards
To submit a claim, visit StarPartner.Thermador.com and click Login then click MY REWARDS
You will need a copy of your client’s delivery invoice with the following information:
•Delivery Date
•Invoice Number
•Sales Price
•Model Number(s)
Note: You are able to submit multiple claims during a single session & you can also submit claims using your mobile device
To receive your Reloadable Prepaid Card:
•Your Reloadable Prepaid Card will be made available after your first claim has been approved for payment
•Once your claim has been approved, you will receive a ‘load payment email’ which will prompt you to complete the online request form for your card
•Once you order your card, it will arrive within 7-10 business days and will have the first payment loaded on to it All subsequent payments will be automatically loaded to your card, and you will receive email notifications from notification@mythermadorrewards com
CLAIM TIMING
Claims need to be submitted in the same quarter the product was delivered See further details in FAQ’s / How long do I have to submit a claim?
Support
CLAIMS SUPPORT
Thermador Star® Partner Rewards Team
P 888 771 8345
E starpartnerrewards@360incentives com
P 888 794 3828
Lost/Stolen/Not Received
P. 866.230.3809
1. I forgot my password. What do I do?
Star® Partner Program FAQ’S
Reset your password here: http://starpartner.thermador.com/Identity/Account/ForgotPassword
2 Can I change my profile information?
Yes, log into your Star® Partner Dashboard and click Change Profile
3. How can I have a Star Partner card reissued if lost?
If you lose your card, please call 1-866-230-3809 as soon as possible to report it The card vendor’s contact center team will help you review your transactions and have a replacement card mailed to you.
4. Can I make a claim with a Gift With Purchase promotional item?
Absolutely! Simply enter the free item with a $1 sell price
5. Can I use the Star® Partner program for personal use / my own home?
No The Star® Partner Rewards Program is designed exclusively for cash rewards for client projects.
6. I have an ‘S’ Corporation. Can I use my EIN Number for Star® Partner Rewards instead of my Social Security Number?
If you would like to make a claim under your business you can provide a EIN number in addition to your Social Security Number
7. How long do I have to submit a claim?
Claims need to be submitted in the same quarter the product was delivered
a Q1: Jan 01 – Mar 31; Claims in by Apr 30
b. Q2: Apr 01 – Jun 30; Claims in by Jul 31
c Q3: Jul 01 – Sep 30; Claims in by Oct 31
d Q4: Oct 01 – Dec 31; Claims in by Jan 31
Note: It is important you monitor and manage claims through your Star® Partner Dashboard login, as you are not automatically notified of claim status.
8. Does my client’s address need to be on the invoice for it to be processed?
Yes You can submit either your client’s delivery invoice with their address, or if you purchased on behalf of your client, your delivery invoice should include your client’s home address
9. Can I submit a purchase invoice?
The Star Partner Rewards Program is based off the delivery date, not the purchase date Please submit the Delivery Invoice (available from the dealer) when making your claims
10. Can I submit a claim if my client didn’t purchase their product through the dealer I chose as my Preferred Dealer?
Yes, you can submit claims for any participating dealer, your preferred dealer selected on your profile does not need to match the claim The dealer you claim against just must be a participating Star® Partner dealer
11. Can I change my Preferred Dealer?
Yes, log into your Star® Partner Dashboard and click Change Dealer
Quick Links for Project Success
TEXT4SPECS
Simply text any model # to 21432 and specs will be sent to your phone
DESIGNER RESOURCES
KITCHEN DESIGN AND PLANNING GUIDE
VIRTUAL DEMO
KITCHEN LAYOUT DESIGNS
REWARD PROGRAM Trade Partner
Club 1683
Trade program details and process for dealers
Club 1683is available to qualifying designers, architects and builders. Our goal is to collaborate with the best specifiers in your market and offer personal guidance on their Gaggenau projects, professional support, unique experiences and rewards.
How does a trade partner qualify for Club 1683?
• Current 5-piece package (with cooling) order OR 8 individual appliances ordered within the past 12 months (provide invoices).
• Potential to specify a minimum of 2 3 Gaggenau kitchens a year.
• Maintain at least 50K in Gaggenau business annually
Club member firms are assigned a dedicated Gaggenau Concierge to offer assistance every step of the way: from product and planning questions through final drawing and order review.
When you have someone who meets these criteria, send them to GaggenauTradeRegistration.com to register for their Gaggenau ID#. Once approved, trade partner will receive their ID# via email and we will take it from there
How does Gaggenau support Club 1683?
In partnership with our communications agency, Club 1683 member firms will have opportunities to promote their work through national and regional advertisements, editorial features and thought-leadership engagements
How can authorized dealers support Club 1683?
By offering are retail incentive on orders presented with a Club 1683 ID#. Ask Manager for details.
• After initial qualifying order into Club 1683, any size order tied to the Club 1683 ID# is eligible for the dealer to offer its retail incentive.
• The Club member can pass along their ID# and retail incentive to whoever is making the purchase.
Receive special invitations to our annual calendar of events. Join us for CEUs, panel discussions, handson appliance trainings and unique design, culture and culinary experiences.
Every project has the potential to reward you. Club members have exclusive access to take advantage of Gaggenau Trade Rewards.
How to place a Club 1683 order?
Send PO including Member Name and Club 1683 ID# to GaggenauConcierge@bshg.com. We will review the order, check for accuracy and submit to Order Management Dealer will receive an order acknowledgement within 1 2 business days.
Why authorized dealers support Club 1683?
• Another set of eyes is never a bad idea.
• Referral business from Gaggenau Concierge.
• Repeat business from Club 1683 members
• To grow our business together.
The difference is Gaggenau
Virtual In-home Introduction
REWARD PROGRAM Designer
MieleRewards.com
Miele Miele
Bonuses are delivered via prepaid debit card, which refills after claims are processed. Specification values are based on Unilateral Minimum Resale Price (UMRP).
Valid with Miele Builder Program. Specification totals reset on Jan 1 every year.
* Program includes major domestic appliances only. Panels, handles, trim kits and other accessories are excluded, as are countertop appliances and floorcare.
Jason Thommen Florida Sales Manager
REWARD PROGRAM TradePartners
Café Trade Program
INCENTIVES AND REWARDS
Reserved for specifiers, designers and architects who specify Café into their projects.
DESIGNER TRAINING
Explore Café through interactive training modules and become Café certified.
RESOURCES & TOOLS
Access tospecificationsheets, line drawings, CAD and Lookbooks. Plus networking opportunities with peers.
1 2 3 4
Café Trade Program
Enjoy Earning Cash Incentives for Specifying Café!
Participants Register for the Café Trade Program
Participants visit cafetradeprogram.com and click register now They will be prompted to fill out the online form with all key information requested This is a one-time, easy sign-up process! The application will go to queue to be approved.
Participants Claim Rewards
Participants log into cafetradeprogram.com and follow instructions for submitting a claim. They will be asked to include model #, sale date, invoice number, and sell price. They will also be able to upload a copy of the invoice
Participants Receive Their Rewards Card
Upon their first claim being approved for payment the participant will receive their reloadable Café Prepaid Mastercard® within 7-10 business days.
Enjoy
After participants receive their card, approved payments are automatically loaded to their Café Prepaid Mastercard® and can be used anywhere Mastercard® is accepted around the world
Program Benefits
Designers, architects, specifiers can earn rewards when specifying Café.
Café Concierge: dedicated 800 # personal shopper assistance
Complimentary Café finish samples through Material Bank
Access to tools/resources including Spec Sheets, Line Drawings, CAD, Look Books and more. Client lead generation through cafeappliances com promoting you as a Café Preferred Designer, searched by state/zip
Access to Café Certification training modules
Member Only Access: Become a part of THE CAFÉ COLLECTIVE and help advise Café, network with peers; gain VIP early access to new products, finishes, experiences.
Designers can share their work via #CafeCollective for a chance to be a featured as a Café Collective member on @cafeappliances social media, on cafeappliances.com, in our lookbooks, emails and more
REWARD PROGRAM Trade Partner
Receive $50 per appliance* when your client purchases a Fisher & Paykel product you have specified To claim, simply register at www.FPDesignRewards.com
*All Fisher & Paykel and DCS appliances qualify with the exception of Accessories
REWARD PROGRAM Designer
Designer Loyalty Program
SKS Partner Rewards
Each eligible product sold into a designer’s project earns cash rewards on a reloadable SKS Partner Prepaid Debit Card. From our award-winning 48-inch Dual-Fuel Range to our Wine Column Refrigerators with Wine Cave Technology, there are generous reward opportunities throughout our line.
DesignerBenefits:SKSPartnerProgram
A typical 36” four-piece package earns $500
A typical 48” five-piece package with Column refrigeration earns $800
A typical 48” eight-piece package, including undercounter models earns $1,000
Easy Online Claim Submission
A Copy of the End Customer Invoice (JPG, PNG, or PDF file) • •
• • Product Serial Number Model Number End Customer Name Sale date and Delivery Date Invoice #
Information required (should be on invoice)
Option to enter multiple claims in a single session
Claims must be submitted after product delivery date, and within 90 days of product delivery date
PersonalUseDiscount
Contact your SKS dealer for details
Experience Signature Kitchen Suite for yourself with an exclusive trade discount.* Discounted product must be ordered through a separate, direct PO *Requires pre-approval & Partner Program registration
Please note that purchases made for personal use do not qualify for cash rewards but do qualify for builder program.
REWARD PROGRAM Designer
Reach the top with JennAir. We know that influential, visionary trade professionals like you are an integral part of JennAir brand’s business, and we want to reward you. The Obsidian Rewards program offers you exclusive access to events, resources and rewards that will help you take your business to the next level.
ELIGIBILITY:
▶Members of the Design and Trade Professionals community are eligible to register.
HOW TO REGISTER:
▶
Visit jennair.com and select Professionals in the menu located in the upper right corner of the home page Then click Obsidian Rewards Program
ONYX
HOW TO QUALIFY:
▶Specify at least one (1) product each calendar year
PERKS:
5% back on each invoice specified
Personal Use “Diamond Pass” for up to 50% off UMRP
Early access to product launches
JennAir® Lookbook personalized with firm name
I E R I I
JET
HOW TO QUALIFY:
▶Specify $200,000 in product invoices each calendar year PERKS:
6% back on each invoice specified
Personal Use “Diamond Pass” for up to 50% off UMRP
Early access to product launches PLUS:
JennAir® Lookbook personalized with firm name
Invite to Annual Design Contest
Access to exclusive content from Design Titans
Optional participation in the JennAir® Design Council
Featured in content on socials or jennair com at least one (1) time
OBSIDIAN
HOW TO QUALIFY:
▶Specify $500,000 in product invoices each calendar year
PERKS:
7% back on each invoice specified
Personal Use “Diamond Pass” for up to 50% off UMRP
Early access to product launches
JennAir® Lookbook personalized with firm name
Invite to Annual Design Contest
Access to exclusive content from Design Titans
Optional participation in the JennAir® Design Council
Featured in content on socials or jennair com at least one (1) time
PLUS:
Access to JennAir® Statement Pieces2
OBSIDIAN REWARDS DEBIT CARD
Collect a reward for each eligible JennAir brand model specified, sold and delivered in your kitchen project designs in just three simple steps.
STEP 1: REGISTER
Register by visiting jennair com and selecting Professionals in the menu located in the upper right corner of the home page. Then click Obsidian Rewards Program.
You’ll be notified via email once your registration is approved (usually within 1 business day)
A reloadable rewards debit card will be mailed to you from Bank of America and all reward payments will be loaded to your card
STEP 2: CLAIM
▶ Once all product is delivered, you can claim your reward at jennair.com following the same steps as you did to register You must claim by the end of the month immediately following the month of delivery
After you log in, you’ll be asked to provide:
Sales/Delivery Information
Customer Information
Model and Serial Number
Store Information
Make sure to upload store invoices for auditing purposes
STEP 3: GET REWARDED
All claims are audited for program compliance Claim to Payment turnaround is between 7 and 10 days Payments for approved claims are issued weekly to your JennAir Obsidian Rewards card You’ll get an email each time a payment is made
▶The Obsidian Rewards program is administered by the team at the Whirlpool HUB Requests for assistance can be sent to 360Help@WhirlpoolHub.com or 855-458-5446
▶View claim history, including past transactions, current transactions and claim status using the tabs in the Obsidian Rewards
REWARD PROGRAM Trade Partner
Downsview Kitchens
The Crew
Teamwork is the key to any successful endeavor Our trade program was designed to express the depth of our gratitude to this community We understand that without your support and collaboration, our journey would not be the same. We are thankful each time you specify The Galley into your projects and acknowledge your efforts as a cornerstone of our success.
A Better Way
Our brand invented the kitchen workstation category to help architects and designers provide their clients with a better way to prepare, cook, serve, entertain, and clean in their kitchens. Through quality products that combine practicality, aesthetics, and innovation, The Galley creates a better solution for a more functional and social kitchen
Bluebell Fine Cabinetry
HOW IT WORKS
Enjoy a 3% reward
when you specify Galley products in ®your projects,making your designs even more gratifying.
Register for our Trade Partner Program
After each purchase, file a claim for approval
Receive a reward email and redeem your digital gift card
Are you interested in using The Galley for a personal project?
The Galley Crew has you covered! We want you to experience The Galley lifestyle and how The Galley will transform how you use your kitchen We provide an additional 30% discount for Crew partners
Bluebell Fine Cabinetry
How can I learn more about Galley products? Book a meeting with our Director of A&D We can do in office lunch and learns, virtual presentations, or individual meetings
Who is Crew for? Crew is for architects, interior designers, and kitchen designers who do not have showrooms.
What are the gift card options? USA: Visa, MasterCard, Amazon, Red Cross donation Canada: MasterCard, Amazon, Red Cross donation
Will my gift card be mailed to me? Gift cards are digital and will not be mailed. Instructions on how to redeem your gift card will be sent to your email once you have made your selection.
Should I enroll if I don’t want to collect any rewards? Yes! Crew is about more than just rewards We want to communicate with you about special events, product announcements, and be an extension of your design team to make specifying Galley products easier.
When will I receive my sample box? If you checked the box on the registration form, someone from our team will reach out to you to discuss specifics and next steps on getting you a sample box
REWARD PROGRAM Trade Partner
As a designer, architect, or builder, you’re invited to join the True Insider Program, an exclusive program for trade members Sign up to receive rewards, product previews, exclusive events, and more.
Let us help you with:
Product questions
Color & hardware swatch requests
Inventory inquiries, and more
REWARD PROGRAM Trade
Partner
Zip Water Trade Partner Program
Built to Reward the Professionals Who Specify with Zip Water
The Zip Water Trade Partner Program rewards trade professionals who consistently specify and install our HydroTap systems in the homes you design. By meeting annual purchase requirements, participating you can earn a performance-based rebate that supports overall project profitability.
Who Is Eligible:
Licensed Home Builders and Designers
Program Overview
Approved trade partners receive a unique Zip Water Trade Partner Code
Use your code when purchasing qualifying systems from any authorized dealer
Purchase and receive a minimum of five (5) qualifying systems in a calendar year
Submit proof of purchases and delivery to tradeprogram@us.zipwater.com
Earn a 10% rebate on the net purchase amount
Payment Timing: Rebates are issued after year-end closing, once purchases are verified
Payment Method: Check or ACH
How to Enroll
To participate, Trade Partners must complete the registration process and submit the following documents to tradeprogram@us zipwater com for review and approval
•
•
• Trade Partner Registration Form W-9
Valid Builder License or Designer Certification
Once approved, you will receive your unique Zip Water Trade Partner code, which must be provided at the time of purchase and included on your paid invoice
REWARD PROGRAM Trade Partner
KALAMAZOO OUTDOOR GOURMET
Professional Partner Program & Economics
The Kalamazoo Professional Partner Program was developed to provide our Professional Partners with personalized service and support from our in-house design specialists along with preferred pricing, exclusive rewards and joint content opportunities. Our program is open to designers, architects, builders, developers, and landscape firms. Whether your firm is the purchaser or specifier on a Kalamazoo project, our program was designed to fit your business model.
Access to product training sessions (in person and/or virtually)
Access to exclusive professional partner events and tradeshows
Joint content opportunities (photography, video, testimonial)
Professional design, quoting and technical support
1.
Professional Partner Resale Economics
Approved members enjoy a 10% discount off UMRP (retail pricing) on the purchases they make for client projects.
A 5% discount is provided at the time of purchase. An additional 5% is provided in the form of a rebate with proof of sale to the client at full UMRP (no discounts are permitted)
2.
Professional Partner Specification Recognition and Reward
At the end of each calendar year, member companies will receive rewards based on the total dollar volume of Kalamazoo products specified and shipped Rewards can be claimed in the form of cash, credit towards future Kalamazoo products for personal use, or donation to a charity.
Kalamazoo Specification Reward*
$0 - $99,999
$100,000 - $249,000
$250,000 - $399,999
$400,000 - $599,999
$600,000 - $899,999
$900,000 +
Examples
Specification Amount A) :
Specification Amount B) :
Specification Amount C) :
*All dollar amounts are USD.
How the Professional Partner Program Works
•Professional partners must be approved for the program in advance to qualify for rewards. Discounts and rewards do not apply to projects quoted by Kalamazoo prior to the enrollment in the Professional Partner Program.
•Professional partners may choose to receive either purchaser or specifier rewards on a per-project basis, but may not receive both for the same project.
•Professional Partner Program is open to all markets (North America and international) for projects purchased through Kalamazoo directly or via an authorized Kalamazoo Dealer Partner
•Rewards are based on calendar year shipments at UMRP, and are paid out on an annual basis
•The specification reward is based on the net value of the kitchen (retail price) and does not include freight, installation, or other fees.
•To receive your Purchaser Rebate Reward, please submit photography of the installed project and proof of invoice to homeowner (at full retail pricing) within 90 days of the shipment confirmation.
•Rebates are paid on a per-project basis and will be processed upon receipt of the necessary paperwork and complete order shipment. A check will be issued, within 30 business days, to the Professional Partner entity that took title of the goods. The Kalamazoo rebate form can be found within your account dashboard on www.kalamazoogourmet.com.
REWARD PROGRAM Trade Partner
Trade professionals who specify BlueStar appliances can earn cash rewards. Architects and designers receive $150 for each BlueStar appliance specified, sold and delivered, including:
Refrigeration (PRO Built-in, Counter Depth and Columns) Ranges Rangetops and Cooktops
Dishwasher Wall Ovens
Ventilation Hoods and Liners (blowers don’t quality)
Scan to register now or visit
www.bluestarcooking.com/resources/rewards-program
Influencers
SEA MARKET INFLUENCER REWARDS PROGRAM
Effective Dates: 2/1/24 – 12/31/24
Every successful brand in our industry owes much of its success to the Design, Builder, and Developer communities. These Market Influencers can determine the pace and longevity of brands, down to specific models. We strive to earn their trust to promote and specify our brands with their clients and projects.
There is great value in earning a product specification.
There is great value in continuing to earn lasting product loyalty
Specifiers and clients have comfort when premium and ultra-premium brands have pricing integrity. Therefore, the criteria, auditing process and shared dealer participation are critical in rewarding the genuine Market Influencers. The selection of individuals to be approved for our program must be submitted with the utmost consideration.
Market Influencer Rewards Criteria
•Dealers will meet SEA display requirements to qualify.
•Dealers will match SEA’s rewards contribution to qualify.
•This program cannot be combined with special quotes, but standard incentive programs remain included.
•All SEA product is purchased from an assigned and qualifying dealer. The Market Influencer can drive the dealer selection process.
•Market Influencer’s will be Builders, Kitchen Designers, Interior Designers, approved Developments or another approved Market Influencer.
•The SEA Territory Manager will submit the required form to SEA Operations Manager and Managing director for the approval of their candidate.
•A minimum level of annual objectives will be assigned by SEA TM and MD. The assigned dealer is required to provide SEA TM with information to support the fact that the Market Influencer is meeting those objectives.
•The dealer will request a net 5% off MAP/UMRP from the dealer’s pricing schedule when placing their PO on behalf of the Market Influencer.
•The dealer will manage the total monetary reward for the approved Market Influencer.
