2022-2023 Frisco Family Services Impact Report

2022-2023 IMPACT REPORT

FRISCOFAMILYSERVICES.ORG

Our Mission For nearly 30 years, Frisco Family Services has helped members of our Frisco and Frisco ISD communities who are facing hunger, homelessness and other urgent needs improve their quality of life and achieve self-sufficiency.

The Power of Resilience.

Board of Directors

Our Core Values

Kevin Peters President

Excellence: We commit to excellence in all we do.

Diversity: We embrace diversity as fundamental to our culture.

Integrity: We employ the highest ethical standards, delivering on our mission, with honesty and fairness in every action.

Servant Leadership: We lead by passionately serving the needs of members of our communities in a compassionate and respectful way.

Forward Thinking: We operate with a sense of possibility, perseverance, and responsibility, meeting the needs of our communities today, while proactively anticipating and planning the needs of tomorrow.

Geneva Polster Immediate Past President Shane Arledge Treasurer Russell Goin Secretary Harold DeGraff Assistant Secretary

Members: Timothy Cavitt Jason Cooley Jeff Francis JoAnne Fritz Courtney Krus Larry Gekiere Michael Howard Chris Jamison Brett Lee Will Pyle Gary Ramsey Megan Nguyen-Trinh

Our Team

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David Torres, Doris Cordova, Sonia Schwinn, Shannon Panichi, Stephanie Ott, Susanne Riggs, Maribel Caballero, Michelle Denton, Nicole S. Bursey, William Lunz, Debra VanBolden, Joni Klarin, Laryssa Ingham, Tracy Ferguson, Jann Lenzer, Andrea Martinez, Randie Osgood, and Bob Robertson.

Inspired by You:

A Message from Our Executive Director As I reflect on the past year, it's evident that our community has faced many challenges, revealing both our vulnerabilities and our strengths. In times of uncertainty and change, we've discovered profound lessons about resilience, compassion, and the power of unity.

The past year has been marked by unforeseen economic struggles, with families grappling not only with the rising costs of living but also with the unpredictability of life's twists and turns. The realization that a crisis can touch anyone, regardless of circumstance, has become a poignant theme woven into the fabric of our collective experience.

Yet, despite these adversities, we've found inspiration in the unity that has emerged from our community.

Generosity has become a beacon, lighting the path for those in need. The statistics speak volumes – together, we've been able to provide critical assistance to over 4,700 individuals, including vulnerable populations such as the elderly and Frisco ISD students. These are not just numbers; they represent lives touched and communities strengthened.

Our cherished volunteers, the backbone of our organization, have demonstrated unwavering commitment. Together, they served an impressive 33,745 hours of volunteer service, ensuring our programs and services met the increased demand.

In the spirit of unity, numerous community members, groups, and businesses rallied behind our mission.

Their financial contributions, donations of essential items, and support for our upscale Resale Store, where proceeds fuel our mission, have been instrumental. TOGETHER, we provided more than 686,000 meals, a testament to the impact achievable through collective action.

As we reach our 30th anniversary, your unwavering support has made you true partners in our mission.

Together, we've not only weathered storms but transformed lives, enhancing the quality of life for everyone in our wonderful community.

On behalf of our devoted Board, our dedicated team, and the resilient clients whose lives you've touched, I want to extend our deepest gratitude. Your dedication to our shared mission has been the driving force behind our collective impact, and for that, I am profoundly thankful.

With Sincere Gratitude, "Service to others is the rent you pay for your room here on earth."

Nicole S. Bursey, MSW Executive Director

- Shirley Chisholm

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Meeting the Needs of Our Community Preventing Hunger in Our Community Frisco Family Services Market Clients shop at no cost in a grocery store-like setting for the food they know their family will eat, enabling them to use their limited financial resources for other essential needs and avoid hunger.

Market Express Market Express is an online shopping alternative for those who are ill, who do not feel comfortable with in-person shopping, or have limited availability due to their work schedule.

Mobile Market The Mobile Market provides home delivery to our seniors and other individuals who are unable to drive, have a lack of transportation, or are suffering from an illness. This is just another way we work to ensure our clients have access to the same nutritious food we offer in our Market.

Summer Lunch Program Our Summer Lunch Program provides lunches to our Frisco and/or Frisco ISD students who are typically eligible for free or reduced lunches throughout the school year. In addition, nutritious food boxes and weekend snack bags are given out on Fridays. This program promotes social interaction by offering recreational activities with peers.

Thanksgiving Meal Program Our Thanksgiving Meal Program provides individuals and families with a turkey, and everything needed to prepare a traditional Thanksgiving meal in the comfort of their own home. A game is also included to encourage quality time with family and friends.

Preventing Homelessness in Our Community Emergency Financial Assistance

We help individuals and families during their financial hardship stay in their homes, keep utilities connected, purchase prescription medications and address additional needs such as fuel assistance to travel to and from a job interview or medical appointment. Payments are made to apartment communities, mortgage companies, utility providers and other entities on behalf of the client. To apply for emergency assistance, a prospective client must live in Frisco and/or Frisco ISD and have a lease or mortgage in their name.

A Widower’s Resilience

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John found himself navigating the challenging journey of single parenthood after the sudden loss of his beloved wife. Left to care for their young children, the weight of grief was compounded by the financial strain that came with providing for a family on his own. As bills piled up, John felt the walls closing in, unsure of how to keep a roof over their heads and maintain a sense of normalcy for his children. That's when he discovered the support of Frisco Family Services. Frisco Family Services not only offered a sympathetic ear, but helped John meet the immediate needs of his family as well as set goals toward financial independence. The kindness and understanding shown by his case manager became a beacon of hope for John, illustrating the power of a community that cares.

Providing Opportunities and Stability Challenging Adult Minds for Personal Success (CHAMPS) CHAMPS workshops are facilitated by local businesses and professional volunteers in the community who provide each client with educational information, training and support that may be necessary to achieve or maintain self-sufficiency and success.

Intensive Self-Sufficiency Program (ISSP)

ISSP provides critical support to clients who have limited education and employment experience. Through one-on-one intensive case management, an individualized plan of action is developed that allows the client to remove barriers and obtain their financial independence once again.

Seasonal Programs

Throughout the year, Frisco Family Services’ seasonal programs provide support and a sense of comfort to individuals and families and help eliminate additional financial stress by providing school essentials or gifts during the Holiday Season. Seasonal Programs are made possible through generous financial contributions, in-kind donations, and invaluable volunteers who want to make an impact in our community.

Back2School Fun Fair

Holiday Store Program

Eligible Frisco and Frisco ISD students, grades K-12, receive a new backpack filled with school supplies, new clothing and shoes, hygiene items, haircuts, vision screenings, glasses, and more to ensure they are ready for the new school year. Parents and caregivers are provided with helpful community resources.

Helps ensure individuals and families have a joyful holiday season during their time of crisis.

Generous supporters donate brand new toys, bicycles, shoes, gift cards, new clothing, and other gifts. Our eligible clients can shop at our Holiday Store at no cost to them.

Silver Bells Holiday Social & Celebration

This special event spreads joy to eligible senior clients who join together for a delicious meal, to socialize, play games, and receive holiday gifts.

Rising Above Inflation:

A Senior's Tale of Resilience and Community Support

Meet Louise, a resilient senior citizen who has weathered life's storms with grace. Despite facing her fair share of challenges, it was the recent wave of inflation that truly turned her life upside down. Like many others, Louise found herself grappling with tough decisions.

The costs associated with her essential medications became a constant source of concern, forcing her into the heartbreaking dilemma of prioritizing her health or putting food on her table. With the help of a church referral, Louise was able to receive assistance through Frisco Family Services.

Recognizing the struggles all too well, Frisco Family Services came to Louise's aid by granting her access to the Market, ensuring that she received ample food. Louise was not only provided resources to assist with her prescription medications but also found relief from the threat of potential eviction. In the face of adversity, her story is a testament to the resilience of seniors who, despite economic challenges, find solace and support in the caring arms of Frisco Family Services and our community.

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Get Involved Upscale Frisco Resale Upscale Frisco Resale is the place to find brand new, and like-new merchandise at exceptional prices -- including many designer brand labels.

Donating Local Matters The merchandise sold is donated by local residents and businesses. Proceeds help fund the programs and services we provide to help neighbors in crisis.

Neighborhood Pickups - We will come to you!

Connect us with your HOA, organization, or company to coordinate an on-site pickup.

Shop

Donate

Volunteer

Volunteers Impactful in Every Way, Everyday!

Volunteers are critical to the success of Frisco Family Services and fulfill various roles throughout the Agency, the Market, and Frisco Resale. We welcome individuals, families, and groups to join us as we work together to make a genuine difference in the lives of those we serve!

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A special thank you to the following volunteers who have contributed 80+ hours during the 2022-2023 fiscal year: Cindy Akeroyd, Colleen Alford, Bindu Anil Kumar, Ed Barnett, Mary Billimek, Glen Bradley, Kay Bratcher, Shelly Brooks, Michelle Call, Cheryl Camerer, Aliza Capen, Juana Carabajal, Nancy Carbine, Gerry Cerveny, Jennifer Coleman, Amber Davies, Linda Day, Nancy DeLuca, Susan DeNatale, Cathy Dial, Emily Dzurisin, George Egan, Yarka Escalona, Betty Estill, Erin Farquhar, Mason Farquhar, Marian Felberbaum, Nancy Filiatrault, Joe Friedlander, Thomas Harris, Patsy Hightower, Kathy Holden, Julie Holloway, Jennifer Hooter, Alan Jenkins, Ronald Jenkins, Ruth Ann Jenkins, Linda Johnson, Benjamin Jung, Barbara Kraft, Laura Lehman, Martha Littenberg, Ann Maher, Amy Maslowski, Anne Mattson, Carol McDowell, Kathryn Mingori, Debi Mitchell, Bill Moss, Theresa Nass, Adrienne Nate, Scott Nelson, Bryant Norskog, Sarah Ogunwole, Judith Pedersen, Janis Perrenot, Harshit Polavarapu, Madhu Polavarapu, Christine Pool, Caren Prather, Nancy Raffa, Janis Ramirez, Betsy Romano, Dennis Schade, Kathleen Schade, Sonia Shah, Jim Smetzer, Susan Stintsman, Helen Strohschein, Patricia Thomson, Amy Trisdale, Smitha Uppoor, Nancy Van Tiem, Jennifer Vedra, Mary Beth Watson, Bob Welch, Roz Wiener, Alexa Williams, Gayle Wodka, and Peggy Wolf.

7,004 volunteers served an IMPACTFUL 33,745 hours

Signature Fundraising Events

GalaONE Each Spring, we come together as ONE Community, for ONE Purpose, making ONE Big Impact for our largest fundraising and friend raising event.

GalaONE 2023, held Saturday, March 25th, at the National Soccer Hall of Fame, was an evening filled with live music from the energetic Party Machine Band, incredible live and silent auctions, luxury raffle, and delectable cuisine provided by some of the area’s finest restaurants.

Save the Date: GalaONE‐2024 30th Anniversary Celebration Saturday March 23, 2024

A special thank you to our 2023 Presenting Sponsor Texas Health-Frisco and additional thank you to each of the following community sponsors: Texas Health – Plano, Hancock Whitney Bank, KPMG LLP, The Mullen Family, North American Insurance Services, North Dallas Bank & Trust, Rent­-A­-Center, North American Insurance Services, AVANT, PBIT Pro, City of Frisco, CORE Construction, HALL Park, Texas Bank, NextAfter, Vantage Pro, Mentis Group Inc., Carol Wilson, Frisco Sunrise Rotary, and Frisco STYLE Magazine

A special thank you to our 2023 Presenting Sponsors Crest Cars Auto Group and North Dallas Bank & Trust and an additional thank you to each of the following community sponsors: Town & Country Roofing, Raymond James- Frisco & Chris McCampbell, Jaguar Save the Date: Land Rover ­Frisco, HALL Park, Ruiz Foods, 2024 Golf Classic Hancock Whitney Bank, PGA of America, Baylor at Omni PGA Scott & White Frisco, Insperity, Parkhill, The Frisco Resort Butcher Group of Ebby Halliday, First United Bank, Blue Bee Construction, Stonewood Custom Homes, Cobb Fendley & Associates, Inc., Oncor Electric Delivery, QuikTrip Local community leaders and supporters enjoy a great day of golf, Convenience Stores, Union Bear Brewing Co., Ivybrook Academy, H & B Industries, John Kraft food, prizes and fun at The Clubs of Prestonwood The Hills, while State Farm, CORE Construction, Avant raising funds in support of our mission to help those in crisis.

Communications, and Texas Republic Bank.

Golf Classic

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Frisco Family Services P.O. Box 1387 Frisco, TX 75034

Your IMPACT Changes Lives in our LOCAL Community!

From Layoffs to Leadership: A Father’s Tale of Transformation Mark, a father of a teenager in Frisco ISD, was grappling with the harsh realities of a changing job market. His recent layoff left him no choice but to accept a position that required a lengthy commute, paying far less than his previous job.

As if the financial strain wasn’t enough, rising gas prices, tolls, and a series of car issues seemed to pile up at the worst possible time. With his daughter relying on him, Mark knew he had to find a way to pull through these challenges.

In search of support, he turned to Frisco Family Services and was introduced to CHAMPS (Challenging Adult Minds for Personal Success), where he gained not only valuable skills but also a supportive community eager to help him through his tough transition. One of the key offerings was assistance with revamping his resume. Our dedicated professional volunteer instructors worked closely with Mark, helping him tailor his resume to highlight his skills and experience, making him more competitive in the job market. Mark’s updated resume opened doors, and soon he secured a position that offered better pay and was closer to home, reducing his travel expenses. Frisco Family Services not only provided practical tools but also instilled a sense of determination to weather the storm for the sake of his family. In the face of challenges, the warmth and guidance of Frisco Family Services helped Mark navigate the road to self-sufficiency.

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