FORWARDER magazine issue 59

COVID-19 & AIR FREIGHT

Impact of the pandemic and the future of the industry

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WFORWARDER magazine

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elcome to

CONTENTS

AIR FREIGHT

2

19 IDCOVOVERY K C RE CING BAC BO

12

UN

SEA FREIGHT

24

ROAD FREIGHT

36

RAIL FREIGHT NEW SECTION

50

PROJECT CARGO

58

AIR & SEA PORTS

66

TECH & DIGITALISATION

72

EXHIBITIONS & EVENTS

86

CUSTOMS CLEARANCE

90

INDUSTRY SERVICES

96

TRAINING & NEW RECRUITMENT CONTENT

120

MERGERS & ACQUISITIONS

142

MEDIA & MARKETING

154 FORWARDER magazine

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OPERATIONS

ACCOUNTS

making information flow…

4 FORWARDER magazine boxtop.net

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CRM

BOXTRAX

WAREHOUSING

WEB API’S

PO MANAGEMENT

WELCOME TO FORWARDER...

A WORD FROM

FORWARDER

MEET THE TEAM

W

ell, it’s been a weird one, that’s for sure. As I write

CRAIG EDITOR-IN-CHIEF

this, we still don’t even know whether there’s a postBrexit deal with the EU, let alone the details.

craig@freightsolutions.com

ALAN EDITOR

Despite all the uncertainty, FORWARDER hasn’t missed a step,

tim@forwardermagazine.com

and we’ve published every month so far. In January we’ll release

LUKE SALES MANAGER

our 60th issue, a landmark five years in service to the industry.

luke@freightsolutions.com +44 (0)7368 976 852

Be sure to get in touch after the break and get your message out to the freight world in a brand-new year...and a brand-new landscape.

DOM ADVERTISING dom@freightsolutions.com +44 (0)1454 628 794

Don't forget you can still help yourself to 10% off a SanitiseNow unit with FORWARDER. Find it in the Industry Services section.

TIM DESIGNER

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PHIL DENTON, ITAL LOGISTICS

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COVID-19 RECOVERY

Hopefully the most short-lived section of FORWARDER, we'll bring you word on how the industry is recovering from this crisis and focus on positive stories about a world bouncing back.

Related topics SARS-CoV-19 coronavirus Government measures Industry reactions

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COVID-19 RECOVERY

NEWS

EUROPA SHOWFREIGHT PROVES RESILIENCE 2 NOVEMBER 2020

DESPITE COVID-19 CHALLENGES

E

uropa Showfreight is celebrating after securing a substantial

It’s certainly been a challenging past six months for the industry.

piece of new business, despite the current economic downturn

With the promise of exhibitions opening in October now postponed,

and ongoing challenges the exhibition industry is facing.

it’s been yet another setback. However, this industry is full of resilient, creative and strong people and I believe my team endorses these

Europa Showfreight is the dedicated event logistics division of Europa

values. That’s why we’ve remained dedicated and focused on looking

Worldwide Group and has been appointed by Prysm Group, one

to the future and securing new business. To see this now come to

of the fastest-growing and most progressive exhibition organisers

fruition and with such a substantial client has been a fantastic result.

in the world, to provide expert logistics solutions for exhibitors

We pride ourselves on delivering an outstanding service for our clients,

attending White Label World Expo 2021.

so for this to be recognised by such a prestigious event’s organiser as Prysm is testament to the solid reputation we are building within the

Scheduled for February 2021 at ExCel London, the Expo is the world’s

industry. We hope this will open doors to working together in future

largest event for professional online sellers to meet white/private label

on many other events – whilst we await news on when the industry

goods suppliers. With the increase in demand for online shopping

can be fully operational again.

during and post lockdown, the event will attract businesses from all

Europa Showfreight

sectors across the world looking to capitalise on this current trend.

The well-established event will host 7,000 visitors and 500 exhibitors,

We’re delighted to announce we have appointed Europa

alongside 200 speakers offering seminars, masterclasses and summits.

Showfreight as our new partner for our upcoming White Label Expo 2021 event. We endeavour to offer our customers the best service

Europa Showfreight, as the Sole Official Logistics provider, will be

possible, allowing them to easily and efficiently transport the goods

supporting Prysm by providing White Label World Expo exhibitors

and equipment required. This event is one of the highlights of our

with a tailored logistics package to suit their individual requirements.

year and we need to ensure event success. We trust Europa will provide expert logistics solutions and look forward to hopefully continuing the partnership, working together on future events.

James Berryman, Managing Director, Prysm

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WANT TO KNOW MORE? Further information can be found at europa-worldwide.com

Europa Showfreight will be offering the following services as part of

Europa Worldwide Group is an ambitious independent logistics

its work with Prysm on the White Label World Expo: International

operator with six divisions – Europa Road, Europa Air & Sea, Europa

and Domestic Transportation: Road / Air / Sea; Dedicated ‘Full

Showfreight, Europa Warehouse, Europa Contact Centre and

Load’ Solutions; Customs Clearance and Documentation; Pre

Continental Cargo Carriers and has featured in The Sunday Times

and Post Show Storage; Forklifting and Manual Handling; Direct

Top Track 250 for three years running. Europa recently revealed its

Delivery to Stand Space; Onsite Storage / Empty Cases and Courier

results for year-ending 31st December 2019, showing another 16.5%

Reception and Delivery.

growth with a record turnover of £205million.

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COVID-19 RECOVERY

NEWS

2 NOVEMBER 2020

COOL CHAIN ASSOCIATION LAUNCHES

CHANGE MANAGEMENT MATRIX

TO ASSIST AIRPORTS TO PREPARE FOR THE COVID-19 VACCINE

T

he Cool Chain Association (CCA) has launched a

CCA members can share

COVID-19 Distribution Change Management Matrix

vital information, which, once

aimed at supporting airports to prepare their logistics for

consolidated, will provide a

COVID-19 vaccines in a methodical way.

useful resource as the industry prepares in the best way we

The Matrix looks at adherence to temperature requirements,

can for the distribution of the

packaging, forecast and quantity, and timeframe across different

vaccines. We are not aiming to

stages in a vaccine’s journey through an airport.

suddenly find an end-to-end solution, but focussing on airports, where we know there are

CCA will share the Matrix with members for them to complete and

potential bottlenecks and where we can use the vast knowledge in

then bring together the information to help the supply chain to focus

our network to help establish workable guidelines.

on potential pinch points, training needs, safety and security, as well

Nicola Caristo, Secretary General of the CCA and Airline

as supplier and risk management, and quality.

Partner Manager, SkyCell

The Matrix also incorporates sections on facilities, and warehouse,

The scheme was unveiled during CCA’s recent COVID-19 Taskforce

and ramp operations.

Workshop, where the focus was also placed on the need for both shippers and legislators to play their part.

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WANT TO KNOW MORE? Further information can be found at coolchain.org

It will be essential to have the

The idea is to connect all of the different

buy-in from Customs and other

stakeholders, from packaging companies to the

legislators. But we should also

pharma companies, to put the data together so

look at encouraging shippers to

that we can determine what the optimal packaging

be involved and start investing

is and the optimal service on the lane to deliver

in signing up for Known Shipper

with minimum risk and in the most cost-efficient

status wherever possible to help

way. To do this virtually takes minutes, versus

speed up the process.

hours for an actual journey.

Fabrizio Iacobacci, CCA Board member; Head of Pharma Business Development, Bcube Air Cargo Guest speaker Ruud van der Geer, Global Deliver Strategy Team MSD said the pharma industry was working to be as prepared as possible in volatile times.

ABOUT THE COOL CHAIN ASSOCIATION The Cool Chain Association (CCA) is a non-profit

The biggest challenge is that we have to develop a network,

organization bringing together all parts of the temperature-

but there are still so many unknowns, from the required shipping

sensitive supply chain to create an impact with visible and

temperature to where it will be manufactured and delivered, and the

measurable results for both companies and for society.

overall manufacturing capacity. We have to build something scalable and sustainable, sustainable because we have other products in our

Its aim is to reduce wastage and improve the quality,

portfolio, and we have to make sure this doesn’t impact access to

efficiency, and value of the temperature-sensitive supply

existing medication. We need a standardised solution, there is no

chain by facilitating and enabling vertical and horizontal

benefit to everyone coming up with their own supply chain solution,

collaboration, education, and innovation amongst members

that means we need to stay connected and keep talking.

and stakeholders.

Workshop members also heard from new CCA member Stefan

To find out about attending the events or joining the Cool

Braun, Managing Director of SmartCAE, behind a software platform

Chain Association, visit coolchain.org

for the simulation of Temperature Controlled Logistics called the Virtual Cold Chain.

Braun demonstrated a case study on how the Virtual Cool Chain could help plan a robust distribution of Covid vaccines needing to travel at -70 Celsius.

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COVID-19 RECOVERY

NEWS

CANADA LAUNCHES EPISHUTTLES 11 NOVEMBER 2020

IN THE FIGHT AGAINST COVID-19

K

eewatin Air is now ready to deploy the isolation pod

In case of a local outbreak, Keewatin Air can with their EpiShuttles

EpiShuttle, for safe transportation of contagious patients.

offer fast and safe transport, even from remote locations. The

Canada is facing an increasing number of Covid-19 cases,

aircraft PC-12, is widely used in the north, where its short takeoff

and safe transport is key to handle the pandemic.

and landing capabilities make it able to service the smallest and remote communities with modest airstrips. This includes missions

The past week Keewatin staff and hospital staff at the Health Sciences

to Alert which is the most northerly community in Canada and the

Centre’s simulation lab and Stretcher Service of Manitoba have gone

world at latitude 82 degrees about 800 miles from the North pole.

through extensive training including trial runs in using the EpiShuttle.

Keewatin Air is subsidiary of a larger group of airlines owned by We now have operational certification from Transport Canada

Exchange Income Corporation and operates a variety of aircraft

to deploy single-patient isolation and transport units, called

within the group, with that Keewatin Air is also working on

EpiShuttles in our Pilatus PC-12 planes. Keewatin, along with

certificates to do mass evacuations with EpiShuttles in ATRs and

Alberta Health Services fixed wing air ambulance has EpiShuttles

Dash 8s as well. In hotspots with Covid-19 outbreaks, patients need

in operating, says Janet Busse, Executive Director of Medical

transport to places with available ICU capacity. Only when safe

Operations at Keewatin Air.

transport is in place can Canada utilize the full capacity of the entire health care system and ensure treatment for everyone.

With the EpiShuttles in place, the medivac services providers can perform patient monitoring and full intensive care of infected

We found the EpiShuttle to have unparalleled features. The

patients during air, sea and land transport.

EpiShuttle allows patient monitoring and full intensive care treatment during transport, including emergency procedures like intubation

Canadian healthcare workers and first responders are making an

and insertion of central venous catheters. In addition, for Covid-19

admirable effort transporting patients while putting their own

patients, the adjustable backrest is extremely important to keep

health on the line. We hope that the EpiShuttle will make their

coughing at a minimum. However, it was the fact that the EpiShuttle

job safer and patient transport easier, Ellen Cathrine Andersen,

is re-usable, making it the most cost efficient product on the market,

CEO of EpiGuard says.

which made us decide on the EpiShuttle, says Janet Busse.

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WANT TO KNOW MORE? Further information can be found at kivalliqair.com

The EpiShuttle make transport safe, reduce cost and increase

EpiGuard is a Norwegian company established in 2015 providing

operational efficiency of Covid19 patient transport. An ambulance

better solutions for safe transportation of contagious patients. Our

usually requires 2-4 hours of disinfection between every infectious

team of medical experts and engineers developed the EpiShuttle

transport, and with an entire aircraft, it can take almost a full day.

based on analysis and clinical first-hand experience from previous

Disinfection puts transport vessels out of play, and in case of exposure,

global epidemics. Our medical background ranges from intensive

a whole team can be grounded for days. The pandemic compromise

care, infectious diseases, internal medicine and anesthesiology, and

the entire medivac system. That is why it is crucial with airtight single

transport medicine. EpiShuttle improves patient safety and care,

patient isolation and transport, Ellen Cathrine Andersen explains.

the safety for health care providers, reduce costs and increase operational efficiency. Saving one – protecting everyone.

The EpiShuttle is in use all over the world, in all continents. Five major Air-Forces have already purchased the EpiShuttle as well as ground ambulance services, private air transport companies and hospitals. The EpiShuttle is NATOs stock listed and CE-marked as a class one medical device.

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COVID-19 WATCH

EXPERTS

W

hen the pandemic hit back in March, consumer

To achieve this, retailers need to ensure they have maximum

behaviour shifted overnight. As online orders

visibility of their shipments. Doing so means you can monitor

stacked up and demand rocketed, many retailers

your carrier services, spot any issues as they arise and respond

found their processes were not equipped to handle peak-level

accordingly. Improved visibility will mean you can better

order volumes at the drop of a hat. Social distancing measures

prepare for returns too, and returns are not just for Christmas!

in warehouses only exacerbated the issue, leaving many with no

At any time, nearly a quarter of all parcel types are a return.*

choice but to advise of 10+ day delivery times. Some stopped

They are very much part and parcel of the delivery experience,

trading altogether.

and they cost retailers a massive £60bn per year,*. Getting them right is essential not only to your customers, but in

The trend towards online retail has been growing for a long time

protecting your margins too.

- it seems the pandemic has simply accelerated this. E-fulfilment must become a core focus for businesses. In order to avoid

Assembling an optimum mix of carriers

the delays and backlogs experienced earlier in the pandemic,

Another area the pandemic highlighted was lack of carrier

retailers need to ensure their delivery and returns process is

contingency planning. Although it is not uncommon for carriers

agile and robust enough to weather any storm.

to stop taking new clients or ‘switch off’ non-core services at peak times like Christmas, the unexpected nature of the pandemic left

Streamlining the shipping process

many retailers with no cover as they hadn’t forecasted for it. The

to improve agility

safest approach therefore, is to spread your shipping requirements

Delays in the shipping process not only mean disappointed and

across a range of carriers, rather than relying on just one. This

disgruntled customers, but a backlog of orders lying around

not only means you have the agility to pivot capacity according

the warehouse increases the likelihood of mistakes, missing

to demand, but you can also build a mix of carriers best suited to

stock and lost profits. With an on-going pandemic and Brexit

your business, customers and products.

providing further uncertainty, boosting warehouse productivity and improving efficiency is essential to protect the delivery

Part of your Brexit contingency planning should be to ensure

experience for your customers.

your shipping platform can handle customs data so you can provide your carriers with the right customs information. For this, technology is available to automate label printing and parcel routing. If you are labelling your parcels manually, it is easy to make a mistake. Incorrect documentation risks your carriers being held up at customs and can land you with a hefty fine. Automating this process will provide peace of mind that your parcels will stay on the move and ensure you avoid any nasty surprises.

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WANT TO KNOW MORE? Further information can be found at gfsdeliver.com

A cost-effective, customer winning delivery

But how can this be managed

and returns process

whilst protecting the bottom line?

As we approach 2021, not only are we looking at further flux and

Establishing a relationship with a single multi-carrier and logistics

uncertainty, but a much more competitive online environment.

expert is one solution. With access to hundreds of carrier

The customer delivery and returns experience cannot be

services worldwide, they can maintain all your carrier contracts

underestimated. A bad offering will prevent customers from

and relationships on your behalf. This means that you can be

shopping with you, a bad experience will prevent them from

assured that the right carrier is being selected for the right job,

returning. This means armouring yourself with a robust shipping

and you only have one cost and relationship to worry about.

process - one that provides maximum visibility so you can spot

This way you can be assured that your customers are receiving

any issues early, and one that relies on multiple carriers for your

delivery excellence whatever the ‘perfect storm’ may bring.

shipments so you have extra contingency when you need it.

Bobbie Ttooulis, Executive Director, Global Freight Solutions * IMRG Returns Review 2020

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AIR FREIGHT

A system of transporting goods by aircraft.

Related topics AOG (aircraft on ground) OBC (on-board couriers) Air charter

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AIR FREIGHT

NEWS

1 DECEMBER 2020

ECS GROUP LAUNCHES

GSA MAIL SOLUTIONS E CS Group is launching a unique entity. GSA Mail Solutions

This high-potential market should experience very

is for airlines and postal operators. The structure is entirely

considerable growth in the coming months and years, with an

dedicated to outsourcing airlines Mail and E-commerce

increased need for air freight solutions for postal operators.

activities, as well as offering multiple transport solutions to postal

operators by bridging the gap using the world largest GSA Network and proven technical expertise.

We speak the airlines’ and postal operators’ language, so

we are the perfect intermediary. With GSA Mail Solutions, postal operators have access to our entire network of airlines

With GSA Mail Solutions, ECS Group reacts efficiently to the rise

without having to go through endless steps. We therefore

in postal flows, particularly linked to the growth of E-commerce

offer them an unprecedented increase in efficiency, because

boosted by BtoC & CtoC online platforms.

via a single point of contact – GSA Mail Solutions - they have access to a multitude of air freight solutions to route their

Helping airlines to tap into this

postal flows wherever they need them.

postal traffic on their destinations and accompanying them on new

Regulation, technicalities, and business intelligence are key success

routes, offers them new sources

factors within this sector. Managing postal and E-commerce

of revenue. Our expertise in

flows requires cutting edge expertise. GSA Mail Solutions will

managing these flows along with

pair with ECS Group network (140 airlines represented, 155

the digital solutions we offer

offices in 50 countries, more than 1200 employees) to increase

(customised EDI solutions in

business opportunities for its customers.

particular) also makes it possible to maximise capacities and guarantee parcel traceability.

Adrien Thominet, CEO, ECS Group

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The ultimate in blue-sky thinking We’ve been developing our air freight experience for decades and we’re now proud to announce the launch of Allair - our dedicated air freight services division.

We’ve built great relationships with international air carriers around the world offering a full, market-leading logistics package. All delivered by industry experts and supported by transparent, leading-edge information management. We make logistics simple, no matter what the challenges.

Logistics specialists working across: • Automotive • Aerospace • Ornamental Aquatic • Military • Projects

For exceptional air freight service:

Call: 0333 988 4848 www.allairglobal.com

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AIR FREIGHT

NEWS

22 OCTOBER 2020

ANTONOV AIRLINES TRANSPORTS

THREE HIGH-TECH RACING YACHTS T he yachts, designed to rise out of the water on hydrofoils,

London Stansted Airport, for the British INEOS Team UK, and the

were carried by AN-124-100 Ruslan aircraft for three

third departing Milan Bergamo Airport, Italy for the Italian LUNA

separate racing teams from Italy, the UK, and the USA

ROSSA team.

Kyiv, Ukraine, Monday 2nd November 2020 – ANTONOV Airlines

The USA journey from Rhode Island took three days and included

has completed the transportation of three high tech “flying” racing

two scheduled fuelling stops in Chicago, Illinois, and Honolulu,

yachts from Italy, the UK, and the USA, to Auckland, New Zealand

Hawaii.

in preparation for the 2021 America’s Cup race.

The air shipment of the cargoes from the UK and Italy both took ANTONOV’s in-house engineering team worked to ensure the safe

three days as well with stops in Dubai, UAE, and Surabaya, Indonesia,

loading of the 22.8-metre-long, 4.9-metre-wide AC75 class yachts

also for scheduled refuelling.

on board its seven AN-124-100 Ruslan fleet.

The AC75 yachts, which can reach speeds of up to 50 knots The total weight of each consignment, including the yachts and

(92.6kph), have been designed to “fly” by rising out of the water

support equipment, came to 20 metric tonnes.

on hydrofoils.

“Our engineers worked closely with the teams that organised the

The three yachts transported by ANTONOV will compete against

air shipment of these unique yachts to develop a safe loading and

defending champion the Emirates Team New Zealand and Stars and

stowage system for the long journeys to New Zealand,” said Andriy

Stripes Team USA in the 36th America’s Cup next March.

Blagovisniy, Commercial Director of ANTONOV Airlines.

ANTONOV Airlines operates a fleet of seven AN-124-100 aircraft, “The AN-124 Ruslan, which has a volume of cargo cabin up to 700

including two modernised -150M variants, with a payload of up to

cubic metres, was the ideal aircraft for the job.”

150 tonnes, together with the AN-22, with a payload of 60 tonnes, the AN-225, the largest aircraft in the world, which has a payload

The first yacht was transported from Providence, Rhode Island, USA for the AMERICAN MAGIC team, with the second travelling from

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of 250 tonnes, and smaller AN-26 and AN-74 aircraft.

WANT TO KNOW MORE? Further information can be found at antonov.com/en/airlines

ABOUT ANTONOV AIRLINES ANTONOV Airlines specialises in the transport of outsized and project cargo worldwide using its fleet of seven AN124-100 Ruslan aircraft with up to 150 tonne payload, its 60 tonne payload

AN-22, and its unique 250 tonne payload

AN-225 Mriya, which is the largest aircraft in the world, as well as smaller AN-74 and AN-26 aircraft.

More than 30 years after launching as the first company to offer the AN-124-100 commercially, ANTONOV Airlines continues to deliver air cargo solutions across the aerospace, defence, energy, humanitarian, industrial, automotive, and oil and gas sectors.

ANTONOV Airlines is a division of ANTONOV Company, headquartered in Kyiv, Ukraine, and a Ukrainian state-owned enterprise, which designs, develops, produces, and maintains the AN aircraft.

ANTONOV Airlines’ headquarters is at 1, Akademika Tupoleva Str., Kyiv. Its Ukrainian sales team is on hand to receive outsize cargo charter enquiries and can be contacted collectively at the following e-mail address: sales@antonov.kiev.ua

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AIR FREIGHT

NEWS

12 NOVEMBER 2020

AIR FRANCE KLM MARTINAIR CARGO

READY TO DISTRIBUTE COVID VACCINES S ince the 3rd week of March 2020, Air France KLM Martinair

Others will need to be distributed at a constant temperature of

Cargo has made every effort to maintain its global airfreight

between +2 and +8 degrees Celsius. This means that logistical

network, helping to keep vital supply chains in place. This

solutions will be essential to maintain quality throughout the vaccine

has always been essential, but even more so since the outbreak of

distribution chain.

the Covid-19 pandemic, ensuring that healthcare facilities as well as private citizens have access to medicines, medical equipment,

Air France KLM Martinair Cargo has years of experience with

personal protective equipment (PPE) and other critical products.

temperature-controlled transportation of pharmaceuticals and was

Approximately 6,000 cargo-only flights have been carried out

the first airline group to be CEIV certified by IATA. The distribution

in recent months. Air France KLM Martinair Cargo is currently

of Covid-19 vaccines poses specific challenges in terms of volume,

operating services to more than 100 long-haul destinations.

transportation requirements and security. In order to be fully prepared for this we started a Covid-19 Vaccine taskforce four

One of the next logistical challenges will be the global distribution of

months ago. This taskforce represents all the relevant Air France

the Covid-19 vaccines. Earlier this week, the American pharmaceutical

KLM Martinair Cargo departments. Our teams have been working

giant Pfizer, together with German partner BioNTech, announced

on an extensive action plan. For example, at our Schiphol Pharma

great success in the first interim analysis from the Phase III study of

Hub, we opened up a 1,118 m3 Climate Controlled storage facility a

its Covid-19 vaccine candidate.

few months ago and we are building an additional 2,061 m3 additional Cool Room. At our Charles de Gaulle Pharma Hub, a new Climate

In terms of volume, distributing the vaccines will be an unprecedented

Controlled storage area is about to be finished. We also introduced

logistical operation. Initial expectations are that around 15 billion

Hybrid and Advanced Passive Solutions that will be used to transport

vaccines will need to be distributed worldwide. Many of these will

the vaccines, on top of existing full range of Active Containers.

also need to be distributed at very low temperatures. The Pfizer

Along with many other initiatives, extra monitoring and intervention

vaccine must be kept deep frozen (at -70 degrees Celsius).

management have also been implemented.

GertJan Roelands, Senior Vice President Sales & Distribution, Air France KLM Martinair Cargo

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WANT TO KNOW MORE? Further information can be found at klm.com

We believe that cooperation and building communities around the upcoming global vaccines distribution are essential. We’ve established partnerships with many of the parties in the logistical chain, including forwarders, trucking companies, container providers, airports, cargo/logistical associates, pharmaceutical companies and healthcare-related institutes and authorities. We believe that strong executing this logistical challenge.

ABOUT AIR FRANCE KLM MARTINAIR CARGO

Adriaan den Heijer,

The Air France-KLM Group is a global airline group with a

Executive Vice President, Air France-KLM Cargo

strong European base. Its main areas of business are passenger

cooperation between partners will be essential to successfully

transport, cargo transport and aeronautical maintenance.

Together with Air Cargo Netherlands (ACN) and Amsterdam Airport

Air France KLM Martinair Cargo is the Air France-KLM

Schiphol and with Aéroport de Paris (already two leading European

Group’s dedicated air cargo business. Air France-KLM Cargo

Pharma hubs), we’ve established two taskforces to fully prepare both

is a member of SkyTeam Cargo (www.skyteamcargo.com)

airports communities for upcoming vaccine transport operations.

offering an even larger network coverage.

In recent weeks, we successfully shipped the first Covid-19

Please click here to go to our press releases online or visit

vaccines. Air France KLM Martinair Cargo is ready for this logistical

www.afklcargo.com for more information about Air France

challenge, ready to deliver coronavirus vaccines to the Netherlands,

KLM Martinair Cargo.

to France and to many other countries around the globe.

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AIR FREIGHT

NEWS

KERRY LOGISTICS CLINCHES AFLAS AWARD TITLES 10 NOVEMBER 2020

FOR THE FIFTH TIME

K

erry Logistics Network Limited is delighted to have

unforeseen difficulties and uncertainties, we will persist in helping

once again clinched the titles of Best 3PL Provider and

our customers to navigate the changing landscape and thrive in the

Best Logistics Service Provider - Air Freight at the 2020

new conditions, as well as making full use of our capabilities to

Asian Freight, Logistics and Supply Chain Awards (‘AFLAS’). Kerry

capitalise on new demands.

Logistics is the proud winner of the titles for the fifth time. The

John Parkes, Managing Director Integrated Logistics, Kerry Logistics

awards were presented on 9 November 2020 in Hong Kong.

Kerry Logistics has leveraged its unique market position as one of the Organised annually by Asia Cargo News, a shipping and supply

very few Asia-based global freight forwarders, with broad exposure

chain industry news platform for the Asian Pacific region, AFLAS

in key gateways across continents and ability to capture new business

was set up to honour the respective winning organisations for

opportunities. Its international freight forwarding division registered

demonstrating leadership as well as consistency in service quality,

a 40% growth in segment profit in the first half of 2020.

innovation, customer relationship management and reliability. The winners were nominated and voted by over 15,000 Asia Cargo News readers, making it a widely-recognised award among industry players and experts.

We are pleased and thankful to Asia Cargo News and its readers for their recognition of our hard work and achievements. Our continuous winning streak shows that we have consistently kept up the standards of our services and performance. Over the course of this year our industry has faced a great deal of challenges and struggles alongside the rest of the world. But with resilience and adaptability, Kerry Logistics has managed to ride out the waves and come out on top. While the road ahead remains fraught with

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WANT TO KNOW MORE? Further information can be found at kerrylogistics.com

K

erry Logistics Network Limited has been awarded the title ‘Air Business Operator of the Year’ at the 2020 Logistics UK Awards held in an online event on 13th November.

ABOUT KERRY LOGISTICS NETWORK

The Hong Kong-headquartered freight forwarder met the judge’s

Kerry Logistics Network is an Asia-based, global 3PL with

criteria that included demonstrations of industry leadership,

a highly diversified business portfolio and the strongest

customer care, operational efficiency, and industry innovation.

coverage in Asia. It offers a broad range of supply chain

The annual awards event is organised by UK-based industry

solutions from integrated logistics, international freight

representative group Logistics UK to support and celebrate

forwarding (air, ocean, road, rail and multimodal), industrial

businesses and developments in supply chain logistics.

project logistics, to cross-border e-commerce, last-mile fulfilment and infrastructure investment.

We are incredibly proud of the Kerry Logistics team effort over the last 12 months and to have this noticed and applauded by industry judges

With a global presence across 58 countries, Kerry Logistics

is a brilliant achievement. Kerry Logistics’ extensive global network

Network has established a solid foothold in half of the world’s

and strong carrier relations enabled us to offer innovative, cost-

emerging markets. Its diverse infrastructure, extensive

effective, and reliable airfreight products to our clients, highlighting

coverage in international gateways and local expertise span

us as a world-leader in the most difficult of circumstances.

across China, India, Southeast Asia, the CIS, Middle East,

Emma Rowlands, Strategic Sales Director, Kerry Logistics UK

LATAM and other locations.

Members of Logistics UK, previously known as the Freight Transport

Kerry Logistics Network generated a revenue of over

Association, represent a large industry cross-section that includes

HK$40 billion in 2019 and is the largest international logistics

hauliers, suppliers, retailers, local authorities, freight forwarders,

company listed on the Hong Kong Stock Exchange.

freight handlers, and vehicle manufacturers.

KERRY WINS AIR OPERATOR OF THE YEAR 13 NOVEMBER 2020

AT THE 2020 LOGISTICS UK AWARDS FORWARDER magazine

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21

AIR FREIGHT

EXPERTS

E

ach year, trillions of dollars worth of goods are being

At least 60% of the yearly global air cargo is typically moved

shipped across the world by air. This is not surprising as

around in freighter aircraft by cargo operators and freight

it is not only one of the fastest transport alternatives

forwarders. Primarily, the cargo operations are hub-focused, and

possible, it is also considered the ideal for low-volume and high-

they adhere to trade routes. They are also less comprehensive

value shipments.

compared to passenger air networks.

However, the COVID-19 outbreak and the preventive and

How passenger fleets are helping

compulsory lockdowns implemented worldwide has dramatically

to meet the shortfall

hampered the global air freight industry. The pandemic and the

To supplement the cargo operations amidst the current crisis,

inability of both developed and developing countries to control

airlines have been using their passenger aircraft fleets. Cargo

the spread of the virus have also significantly disrupted the supply

is also loaded in the main cabin. It is balanced and distributed

production cycle and supply chain.

across the seats and secured in place using cargo netting.

However, the impact of the pandemic is not limited to the global air freight industry alone. Even private charters that make use of various jets and turbo-prop aircraft have also been notably affected.

Air Freight: Pre and Post Pandemic Back when things were “normal,� much of the heavy lifting for air cargo transport was done through passenger flights. Typically,

At least 20 airlines have been using their passenger aircraft

around 40% of the annual global air cargo is transported in the

for cargo missions globally, including Cathay Pacific, Qatar

belly hold of a passenger aircraft.

Airways, and Delta. Passenger aircraft are being operated by their respected airliners and chartered by freight forwarders to

New generation and wide-body planes have a vast belly hold

boost their capacity.

capacity. Case in point: a passenger 777 can easily carry as much as 20 tonnes of belly cargo. Its dedicated freighter counterpart,

Low fuel price environment

the 777F, can hold as much as 100 tonnes overall.

and low-occupancy flights The low fuel price environment has helped ease some of the

Before, airlines were able to up their passenger baggage with

operational expenses of low occupancy flights. Some airframe

substantial cargo volume. However, with only 20% of global wide-

manufacturers have also stepped up to offer some capacity. For

body capacity available, the volume now available for cargo on a

instance, Boeing provided Dreamlifters to transport critical

passenger flight is only a fraction of what was once considered normal.

supplies, while Airbus helped transport 1.5 million face masks.

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However, despite the creative additions, a noticeable shortfall

Some operators have to also face tightened regulations upon arrival

in terms of capacity is evident. As the virus continues to spread

like blanket 14-day quarantine for all the crew members. There is also

across the globe, the task of dispersing necessary supplies to

the risk of the cargo to also be delayed for two weeks. Undoubtedly,

virus hotspots has become quite challenging. Excess medical

a two-week delay for essential supplies is not acceptable.

supplies also have to be moved from one epicenter to another.

The obstacles mentioned highlight the challenges encountered Coordination needed to match cargo capacity demand and

on a single mission. When you apply this to a global scenario, it’s

supply has been intensive in terms of time, labor, and negotiation.

easy to see a shortfall of scale and timeliness. Post-pandemic,

It has mostly been undertaken via unilateral arrangements

when passenger travel can finally resume at scale, people are likely

(i.e. government-driven missions operated by national carriers).

to encounter similar challenges—differing national regulations,

Generally, efforts have been decentralized and ad-hoc.

uncoordinated border restrictions, and non-harmonized policies.

Dealing with the operational obstacles

What is next for air freight and aviation?

Before reaching their destinations, operators have to address

If the experiences mentioned above provide a glimpse into

challenges, including operational airport curfews, fast-changing

the resumption of passenger air services, there is a cause for

border restrictions, and overflying regulations. If the aircraft is

concern. If the air freight and aviation industry want to rebound,

allowed to land at a specific destination, the crew will be subjected

a coordinated approach must be used. Close coordination and

to destination regulations that are dynamic and sometimes

conversation between the industry and governments must be

unharmonized when it comes to quarantine and testing.

established to enable a seamless return to normal.

COVID-19 & AIR FREIGHT

...IMPACT OF THE PANDEMIC & THE FUTURE OF THE INDUSTRY FORWARDER magazine

ISSUE59

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SEA FREIGHT

A system of transporting goods by ship.

Related topics Shipping lines Biofuels Ships' parts

24

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SEA FREIGHT

Despite shortage, containers rotting in depots?

Container availability across China is still at a record-low, while US ports are overwhelmed by a surge of shipping containers from Asia, full of products retailers are eager to get on shelves for the holidays.

NEWS

19 NOVEMBER 2020

DESPITE SHORTAGE,

CONTAINERS ROTTING IN DEPOTS C !

CAx 40HCs for Shanghai | Above 0.5 indicates a surplus and below 0.5 indicates a deficit of containers Source: Container xChange

Due to the fastest increase in demand after months full of blank sailings, container availability for 40HCs is only at 0.05 CAx points compared to 0.63 at the same time last year, according to the Container Availability Index.

Although the US East Coast is usually a surplus location of equipment (last year’s CAx value for 40DC was 0.7), this, the container availability dropped to 0.43 indicating actually less containers than needed.

Containers spend 45 days on average in depot

ontainer availability across China is still at a record-low,

Containers spend 45 days on average in depot

Despite shortage, containers rotting in depots?

while US ports are overwhelmed by a surge of shipping

Container availability across China still at afull record-low, while US retailers ports are overwhelmed containers fromisAsia, of products are eager by a surge of shipping containers from Asia, full of products retailers are eager to get on shelves for the holidays. to get on shelves for the holidays.

!

!

CAx 40HCs for Shanghai | Above 0.5 indicates a surplus and below 0.5 indicates a deficit of containers Source: Container xChange

Due to the fastest increase in demand after months full of blank sailings, container availability 40HCs is onlyincrease at 0.05 CAxin points compared to 0.63 at the same year, Due to for the fastest demand after months fulltime oflast blank according to the Container Availability Index.

Average and median time of containers (in days) between “empty in depot” and “empty dispatched” | Source: Research Project FraunhoferCML & Container xChange

Although containers are very much in need, they still spend on average 45 days empty at depots according to a research project by FraunhoferCML and Container xChange.

sailings, container availability for 40HCs is only at 0.05 CAx points

Although the US East Coast is usually a surplus location of equipment (last year’s CAx value compared to this, 0.63 the same time lastto year, according for 40DC was 0.7), the at container availability dropped 0.43 indicating actuallyto lessthe containers than needed.

Container Availability Index.

Containers spend 45 days on average in depot

Especially in regions with low container availability such as China and the US, the average is comparably high with 61 and 66 days compared to the global average of 45 days.

Although the US East Coast is usually a surplus location of equipment (last year’s CAx value for 40DC was 0.7), this, the container availability

The high standard deviation of 85 days in North America and 129

dropped to 0.43 indicating actually less containers than needed.

days across Asia indicates many cases where containers spend far more days inside depots than the average suggests.

Compared to the Middle East (21 days on average) and Europe (23 days on average) it takes more than 30 extra days to move

!

containers out of the depots and make money with them.

Container xChange Average and median time of containers (in days) between “empty in depot” and “empty dispatched” | Source: Research Project FraunhoferCML & Container xChange

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WANT TO KNOW MORE? Further information can be found at centersource.io

C

entersource, a timber trade and technology company has

they need, and make smart decisions. This eliminates the transaction

launched Timber Exchange, a comprehensive marketplace

costs associated with pricing chaos, data silos, manual documentation,

and digital tool set for Forwarders, Sawmills, Importers

and intermediaries profiting off of geographic arbitrage.

and Forwarders.

Companies in the Timber supply chain have regarded efficiency,

Timber Exchange arrives just in time to help timber supply chain

transparency and accountability as an administrative burden and

companies navigate the latest round of COVID-19-driven volatility,

expense, rather than a competitive advantage that can be capitalized

providing companies with the tools to remain profitable in a

on. There’s a serious technology deficit in our industry. Timber

challenging market.

Exchange offers an effective way to capture the competitive advantages of digital technology.

The digital platform provides users a with common marketplace and

Amir Rahsad, CEO & Founder, Timber Exchange

workspace that streamlines every step of the timber supply chain process. With easy plug-n-play onboarding, the new marketplace

Issued on behalf of Centersource Technologies by CHARLIE PESTI

aims to digitalise the global timber supply-chain, enhance crossborder collaboration and automate the most time-consuming processes facing companies today.

ABOUT CENTERSOURCE TECHNOLOGIES

Timber Exchange leverages decades of industry experience,

Centersource is an independent digital marketplace and

automation technology, and digital marketplace tools to offer a

supply-chain automation platform. Their mission is to

sophisticated logistics and trade platform that eliminates global trade

digitalize the global timber supply-chain, enhance cross-

pinpoints and billions of dollars in unnecessary costs.

border collaboration, and automate the most timeconsuming process facing companies today, including export/

An industry first, Timber Exchange provides a platform for sawmills,

import, logistics, documentation, analytics, compliance,

importers, and forwarders across the timber industry, allowing

accountability, transparency and visibility.

participants to seamlessly integrate their operations, get the data

TIMBER EXCHANGE 2 DECEMBER 2020

TACKLES INDUSTRY SILOS & INEFFICIENCIES WITH A MARKETPLACE & VISIBILITY TOOLS FORWARDER magazine

ISSUE59

27

SEA FREIGHT

WANT TO KNOW MORE?

NEWS

Further information can be found at bifa.org

19 NOVEMBER 2020

UK FREIGHT FORWARDERS CALL ON GOVERNMENTS TO INVESTIGATE

SURCHARGES IN OCEAN FREIGHT B ritish International Freight Association Director General,

own economies. It is crucial to ensure fluidity and good function of

Robert Keen says that freight forwarders and the shippers

the supply chain, in unprecedented times as illustrated by COVID-19

they work for are reeling from unjust demurrage fees linked

and the chaotic state of international container shipping at present.

to congestion in ports around the world.

BIFA and FIATA are encouraging policymakers to consider the FMC’s

They should not be penalised by demurrage and detention practices

non-exclusive list of factors for consideration when assessing the

when circumstances are such that they cannot retrieve containers

reasonableness of demurrage and detention fees. Such guidance

from, or return containers to, marine terminals because, under those

will promote fluidity in freight delivery systems by ensuring that

circumstances, the charges cannot serve their incentive function

demurrage and detention serve their purpose of incentivising speedy cargo delivery; and that the interpretive rule will also

The FMC’s pronuncement came after six years of investigation with

mitigate confusion, reduce and streamline disputes, and enhance

all participants in the supply chain, which concluded that there had

competition and innovation in business operations and policies.

most likely been a long history of unjust and unfair demurrage and

BIFA is urging decision makers to ensure a level playing field for

detention practices. Whilst there are country and port-related

all actors in the supply chain of the reasonableness of demurrage

variances, the FMC findings apply globally as demurrage and

and detention charges. This includes consideration of the extent to

detention is a common and widespread topic of contention.

which demurrage and detention practices are serving their intended purposes as financial incentives to promote freight fluidity.

If the FMC has identified demurrage and detention practices that are likely to be considered as unjust for the USA, these practices are

All international maritime supply chain stakeholders should also

also unjust and unreasonable for the rest of the world. It is wrong

benefit from transparent, consistent and reasonable demurrage and

for container shipping lines not to respect the interpretative rule

detention practices that improve fluidity in global ports and terminals

introduced by the FMC in May that sought to govern conflicts on the

for the benefit of fair, reasonable and ethical interactions between

issue of demurrage and detention fees. Governments must therefore

stakeholders in the maritime supply chain. The FMC rule is therefore

have greater scrutiny over demurrage and detention practices to

intended to stop unreasonable and unjust practices to which shippers

ensure that they are considerate and reasonable for the good of their

and freight forwarders alike have been exposed tfor years.

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29

SEA FREIGHT

A

EXPERTS

s the backbone of our supply chain, maritime allows for

In order to attract new talent with fresh ideas, existing players must

the cost-effective movement of any goods from one

accept that traditional processes may change significantly, and be

country to another. The scale of the sector is enormous,

willing to consider alternative approaches. The future success of

facilitating 95% of the UK’s trade at a value of £46.1bn to the UK’s

the industry will be defined through a collaborative effort between

GVA in 2017 and the global sector is set to be worth a staggering

industry and digital experience.

$3 trillion by 2030.

Shipping has always made some use of data to provide specific As a result of the pandemic, almost overnight, organisations in the

solutions, such as weather data for forecasting and vessel

traditional sector have had to implement new digital ways of working

identification. But AI and machine learning are driving new data

to maintain the flow of international trade. In the post-Covid-19

application opportunities, alongside a joined-up, global view of data,

economy, the maritime sector will play an even bigger role; with

which other industries such as automotive and aerospace have put at

many new technologies being explored that will allow the industry

the forefront of their operations for years – predictive maintenance

to drive real change.

is a good example. Those who learn to harness this data and make all of their data work for them, will grow faster, become more

One of the criticisms laid at the feet of the maritime industry is that

productive and lead in this new era.

it can be slow to adapt to changes in the market. However, being a late adopter could also be seen as an advantage, as much of the

One significant challenge to the maritime industry that can cause

technology required to transition successfully is already available at

delays to the supply chain and financial penalties is that a large

a suitable cost. Peter Ruffley, CEO, Zizo and Kevin Martin, Head

proportion of vessels are late when delivering cargo. Though this is

of Client Services at 3DEO, discuss how the global pandemic has

often for a number of reasons, the answer isn’t pointing the finger,

provided a catalyst for change, and a real opportunity for maritime

it’s looking at the data available and using this information to find

to try new ideas, approaches and technologies.

out why this problem is consistently occurring and mitigating it from happening. By using available data, organisations can predict the

Capitalising on innovation

risks associated with each shipping route, analysing elements such

Both offshore and onshore, shipping companies will have to digitise their

as weather data and historical captain performance, to determine

operations as much as possible in order to operate more profitably and

the likelihood of the vessel being late, which in turn, will bring great

efficiently, and be able to unlock the vast potential of their data.

economic benefit.

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WANT TO KNOW MORE? Further information can be found at zizo.co.uk & 3deo.com

connectivity facilitates oversight of even the most remotely operating vessels, allowing crews and companies to understand and react to changing local and global events as they occur.

Sharing and evolving

Automation is also coming to the wider maritime sector. One huge

Another hurdle to overcome within the maritime sector is a lack

opportunity is to automate dangerous or repetitive tasks onboard

of communication and knowledge sharing around innovation within

ships. This creates many benefits for the industry, a priority being

the industry. Rather than open discussion amongst the industry as a

the reduction of human error that often plays a key role in the

whole, there remains mistrust between companies that they might

cause of accidents at sea. Additionally, an improvement in efficiency

use information to their advantage.

can deliver huge monetary benefits due to the scale of the port operations.

This issue is largely down to inexperience with data governance. In order to advance the data conversation in the industry, organisations

Conclusion

must evolve their organisational structure to include technology-

Providing the maritime industry updates its thinking alongside IT

focused roles, such as the Chief Information Officer. An experienced

capabilities, the two hand in hand will help the sector to thrive

CIO can introduce the governance and control structures around

in the short term and into the future. There are huge savings to

data that will give organisations the confidence to participate in data

be made, efficiencies to be gained and advancements generated,

sharing activities.

once the industry totally embraces these innovations and digitises their process with a solid data-based foundation. By breaking these

Growing data pool

barriers and offering greater collaboration, we will see a rapid

The improvement in location data records provided by the widespread

movement in maritime towards digital innovation.

deployment of satellites and improved ship broadband connectivity have already begun improving vessel operational performance, as

Peter Ruffley, CEO, Zizo

well as quality of life for thousands of seafarers. Round the clock

Kevin Martin, Head of Client Services, 3DEO

ACCELERATING THE MARITIME INDUSTRY data

WITH DIGITAL INNOVATIONS & HOLISTIC DATA FORWARDER magazine

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SEA FREIGHT

S

EXPERTS

trong demand for container shipping space on major

Rollover ratios by major port hubs

trade lanes from Asia to Europe and North America

• Singapore, the world’s second largest container hub,

saw cargo rollovers increase month-on-month in

saw its rollover ratio, calculated by Ocean Insights as the

October as carriers struggled to keep ocean supply chains

percentage of cargo arriving at the port for transshipment

operating smoothly.

that was shipped on a different vessel than originally scheduled, increase to 31.1% in October from 30.2% in

Overall container rollover ratios at leading transshipment ports

September. This compared to just 21.6% of cargo rolled

rose to 28.5% last month, up from 26.9% in September and

in October 2019.

22.2% in October 2019, according to Ocean Insights, the world’s

• The Port of Tanjung Pelepas in Malaysia saw 24.6% of

leading real-time and predictive ocean container tracking data

cargo rolled in October, up from 22.7% a month earlier,

provider to forwarders and shippers.

while Taiwan’s Kaohsiung saw its rollover ratio last month rise to 29.4% from 23.2% a month earlier.

The latest global container port rollover findings were compiled

• Ningbo-Zhoushan, the world’s third largest container port

by analyzing Ocean Insights’ proprietary global container tracking

in 2019 by throughput, was one of the worst performers

data through to the end of October.

in October with 43.5% of its cargo rolled, up from 30.1% a month earlier.

This is supposed to be container shipping’s seasonal lull after the summer peak season, but on some trade lanes freight rates

However, even though overall cargo rollovers at transshipment

are near record levels and ships are still departing Asia full.

ports were up last month, some of the world’s leading box hubs

Container lines are trying their best to cope with critical box

also reported an improvement in carrier adherence to schedules.

shortages in Asia but this is putting more pressure on operations and freight rates. Carriers also no longer have the option of

• 24.6% of cargo was rolled at the port of Hong Kong in

adding more vessels to boost capacity - almost the entire global

September but this fell to 23.9% last month but was still higher

fleet is currently active. I think what we are seeing is that the

than the rollover ratio of 21.9% recorded in October 2019.

cargo pipeline has maxed out ocean supply chain capacity and this

• The Malaysia hub of Port Klang saw 27.9% of cargo rolled last

is being reflected in heightened rollover levels which translates

month, down from 28.9% in September and 42.3% in August.

into more disruption for shippers and forwarders.

Josh Brazil, Chief Operations Officer, Ocean insights

• Dubai (Jebel Ali port) saw rollovers drop again last month, down to 27.6% from 31.8% in September and 34.9% in August.

• Shanghai, the world’s largest container port, saw its rollover ratio improve to 22.8% last month, from 25.5% in September and 26.5% in August.

• Busan Port, the world’s sixth largest box hub in 2019, also saw cargo rollovers fall last month, dropping to 27.1% from 30.4% a month earlier.

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Rollover ratios by leading container lines Reflecting the port data, most container lines saw their rollover ratios deteriorate last month. Ocean Insights calculates the

• MSC’s rollover ratio as calculated by Ocean Insights rose to 22.9% last month from 16.2% in September.

• Maersk’s rollover ratio increased to 35.1% last month from

rollover ratio for carriers as the percentage of cargo carried by

32.9% in September, while Hapag-Lloyd’s rollover ratio creeped

each line globally that left a transshipment port on a different

up to 37.7% in October up from 34.2% a month earlier.

vessel than originally scheduled.

• COSCO’s ratio increased to 26.4% last month from 23.7% in September, ONE’s ratio rose to 39.3% from 38.9% over

ABOUT OCEAN INSIGHTS Getting all the dots connected in ocean freight is not

the same period, while Evergreen’s rollover ratio was up to 31.8% last month from 25.9% in September.

• Bucking the trend, CMA CGM’s rollover ratio dropped

easy. After all, data are often unavailable and rarely

from the substantial 40.6% and 45.8% recorded in

comparable. At Ocean Insights, we consistently

September and August, respectively, to 31.4% last month.

consolidate and evaluate container shipping data from

• Hamburg Sud also saw its performance improve last

multiple sources to help logistics teams all around the

month with its cargo rollover ratio falling to 24.7%

globe stay on top of their shipping operations – whether

from 29.1% in September.

for day-to-day business or strategic decisions. We do that by delivering reliable data they can trust.

CARRIERS STRUGGLE TO COPE WITH EQUIPMENT SHORTAGES AS TRANSSHIPMENT PORTS SEE INCREASE IN OCTOBER ROLLOVERS FORWARDER magazine

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Ocean freight visibility at its best

Track all of your containers in real-time Do you realize what strategic and financial benefits you can gain from improved supply chain visibility? Our container visibility solutions – Container Track & Trace and Container Sailing Schedules – connect carrier information with actual vessel positions so you enjoy real-time information on the status of your container cargo.

That way, you can take action before things go wrong in your logistics supply chain, as well as enjoying benefits such as: Greater customer satisfaction

Enhanced operational efficiency

Inventory optimization

Lower detention & demurrage charges

Timely crisis intervention

Profitable carrier contract negotiations

www.ocean-insights.com

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Contact us for a free trial and see how you can save time, money and resources! getintouch@ocean-insights.com

Container Track & Trace Full overview of all your containers with quick access to all details Automatic event notifications and alerts so you can take action Immediate response to predicted delays to adjust supply-chain logistics and reduce D&D charges

Container Sailing Schedules Transparency in the sailing schedules of all major shipping lines and alliances World’s most accurate and comprehensive data to enable informed decisions, e.g. most suitable service from A to B or performance comparisons

Improve your visibility with our solutions FORWARDER magazine

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35

ROAD FREIGHT

A system of transporting goods by road.

Related topics Groupage Couriers Last mile

36

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ROAD FREIGHT

NEWS

PALL-EX ACCELERATES SUCCESS 12 NOVEMBER 2020

DURING FIRST YEAR OF NEW ERA

P

all-Ex has successfully steered its network into the fast lane

Despite the on-going challenges of the coronavirus pandemic, Pall-

during its first 12 months as a member and management owned

Ex has achieved a freight volume increase of 11%, compared to

network, increasing members numbers and freight volume.

the sector average of -1.1% recorded by the Association of Pallet Networks (APN).

The logistics giant has welcomed an influx of new hauliers and recorded a 20% increase in shareholder membership enquiries

The freight volume increase is a direct result of Pall-Ex’s six-figure

compared to the previous year.

investment in technology, which it plans to build on in the next 12 months.

Pall-Ex now has over 80 shareholder members and is still growing.

Its MyNexus system provides sector-leading tracking and visibility, The roster of 15 new members during the last 12 months includes

vastly improving the user experience for the B2C market, where the

John Thresher Transport based in Bristol, Secure Transport Solutions

majority of growth has been achieved.

in Glasgow and Swansea-based Halls Brothers to name but a few.

The increase has contributed to another key Pall-Ex UK milestone, Pall-Ex Group has also underlined its position as sector leader,

as October saw the team move the 20 millionth domestic pallet

acquiring the assets and goodwill of both the Fortec Distribution

through its central hub.

Network and Cranleigh Distribution Services Limited, while also making a raft of senior management appointments across the

Pall-Ex UK also became the first pallet network to earn the Silver

Pall-Ex Group.

Employer Recognition Scheme (ERS) award from the Ministry of Defence for its support of the Armed Forces community by providing ex-military personnel with jobs and training.

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We are proud of everything we have accomplished during our first 12 months as a management and member-owned partnership. It hasn’t been the year that we anticipated, but despite all the challenges we have faced as a sector, Pall-Ex has successfully negotiated this difficult period for the benefit of our network. We have established ourselves as the network of choice for hauliers and underlined our position as the number one network for quality by maintaining steady growth within the B2C market. As a Group, we have also seen growth in mainland Europe, with two of our partners relocating to larger central hubs as well as introducing a chilled pallet distribution service that

ABOUT PALL-EX

will disrupt the market in Iberia. The Pall-Ex Group already moves

Pall-Ex Group is an award-winning network of hauliers

more than 20,000 per day within the European operations. Over

comprising two leading UK pallet networks (Fortec

the next 12 months we anticipate further growth within the B2C

Distribution Network and Pall-Ex (UK) Ltd) plus four

market and plan to drive our European growth into new territories.

subsidiary depots. Pall-Ex is a renowned name in logistics,

We have demonstrated that Pall-Ex is the network that supports

delivering an efficient and reliable service backed by

and champions independent hauliers through growth, technology and

innovative technology and a first-class network of established

sector challenges. Pall-Ex and Fortec celebrate their 25th anniversary

shareholder SMEs. With its headquarters and central UK

in 2021 and we are confident that this milestone will add further fuel

hub located in the Midlands, Pall-Ex is the beating heart of

to our organisation's success. We would like to take this opportunity

the logistics industry, transporting more than 35,000 pallets

to thank our UK network members and European Partners for their

across the globe every day with support from its carefully

hard work and dedication over the last year.

selected international logistics partners.

Kevin Buchanan, Group CEO, Pall-Ex Group FORWARDER magazine

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NEWS

A.D.D. EXPRESS LTD ACCELERATES GROWTH 12 NOVEMBER 2020

WITH MAJOR EXPANSION

W

est Yorkshire haulier A.D.D. Express Ltd is expanding

A.D.D. Express Ltd, established on a 500 sq ft site in 1991, will retain

its operation with an additional state-of-the-art

its existing 60,000 sq ft facility in Elland

facility following a £1.4 million refurbishment.

The Rochdale site is the perfect location for us as it provides

The firm has created 10 new jobs at the 120,000 sq ft site in

space to expand our fleet and grow with our customers. The

Rochdale, which benefits from a 16-door drive-through facility that

business has been growing at a rate of 10% year on year for the last

will accommodate up to 4,000 pallets per night at full capacity.

five years and that is all organic growth via word of mouth. We’ve been wanting to expand our warehousing space for some time, but

Key safety features of the new site include a five-acre yard, sort facility,

it has taken us two and a half years to find a site with suitable space

drive-thru canopy, dedicated scanning bays, extensive CCTV and a

and facilities for this expansion. For the first time we will be able to

weigh bridge– all located just minutes from junction 21 of the M62.

proactively expand our business and reach our full potential. It is an exciting time for our business and our team, who have faced real

A.D.D Express Ltd is a shareholder and founder member of the Pall-

challenges during the last few months, and we will continue to defy

Ex network – a pallet network of SME haulage firms, which operate

expectations. Our presence will also benefit the local community in

independently, but work together to deliver freight cost-effectively

Rochdale; we have already invested heavily in future proofing the site

throughout the UK and Europe.

and will be creating more new roles as our operation expands. We will be working closely with the Pall-Ex team to share knowledge

Its new Rochdale site will also become Pall-Ex’s Northern Hub in

and optimise the running of Pall-Ex’s Northern Hub for the benefit

early November, providing a spacious and accessible location for

of the network.

Pall-Ex members in the north to deliver freight for sorting.

Dave Fairbrother, Managing Director, A.D.D. Express Ltd

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WANT TO KNOW MORE? Further information can be found at addexpress.co.uk

The opening of our Northern Hub is an exciting step in Pall-

International palletised freight distribution solutions to a range of

Ex’s on-going journey and welcome news during what has been a

businesses. They also provide full-solution logistics options including

challenging year for the sector. A.D.D. Express Ltd was the obvious

general haulage, fulfilment and various storage packages.

choice for this partnership due to its exceptional track record and its impressive year on year growth. As A.D.D. Express Ltd

The team pride themselves on providing a quality customer experience,

approaches its 30th anniversary, the firm is well-respected both

operational efficiency and excellent communication and have numerous

locally and throughout the industry and having Dave and the team at

partnerships with local businesses spanning over ten years. With a team

the helm will ensure its success. Streamlining services and supporting

of high-quality staff and a fleet of modern vehicles, A.D.D Express

shareholder member growth is always a priority for our network;

Ltd is well equipped to meet even the most demanding deadlines.

this move has been carefully planned with our regional members in mind as it will enable greater access to the site for those in the north

To request a quotation for your pallet distribution email sales@

east and provide further network efficiencies.

addexpress.co.uk or telephone 0345 646 0973. For more information

Barry Byers, Managing Director UK, Pall-Ex

on A.D.D. Express Ltd and its services visitaddexpress.co.uk

A.D.D. Express Ltd is an established Yorkshire haulier operating from its two locations in Elland and Rochdale. Proud shareholder member of Pall-Ex, A.D.D. Express Ltd offer local, domestic and

FORWARDER magazine

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NEWS

26 NOVEMBER 2020

PALL-EX NETWORK PUTS

HAULAGE START-UP SYNERGIX ON THE ROAD TO RAPID GROWTH

A

new logistics firm based in High Wycombe has joined the

We have hit the ground running with the launch of Synergix

Pall-Ex network to support its rapid growth plans. Synergix

and will continue that momentum with the support of the Pall-

Logistics Solutions, which also has premises in Hinckley,

Ex network. To thrive within the sector, we recognise that we

aims to achieve a ÂŁ10 million turnover within its first two years and

will always need a strong pallet network to help us fully service

has become a Pall-Ex shareholder to increase its freight volume.

our customer base. We joined the Fortec Distribution Network following our launch however, joining Pall-Ex was important to

The move will also enable the firm to concentrate freight delivery

create more delivery volume concentration in a key area for us, as

within the Twickenham area, while increasing services to new and

well us being able to increase the variety of services we offer. The

existing customers and providing access to sector-leading tracking

team at Pall-Ex gave us the confidence they would be good people

and visibility technology.

to work with; ensuring our staff and customers will be respected is very important to us.

Synergix was launched in July by directors Anthony Champness and

Anthony Champness, Director, Synergix

Jon Payne, who set up their own logistics business having previously worked at Geodis, which closed its UK operation earlier this year.

It is a bold move to launch a new company during a global pandemic, but Anthony and Jon’s extensive experience and sector

The pair, who have worked together for 17 years, have created 16

knowledge is enabling the business to go from strength to strength.

new office and warehouse jobs, as well as numerous roles for drivers.

It is this vision and customer-centric approach that makes Synergix highly suited to the Pall-Ex network. We look forward to supporting

Synergix is also a member of the Fortec Distribution Network,

the firm with its ambitious plans and building its reputation, both in

which was acquired by Pall-Ex Group in November 2019, and

the Midlands and the South.

provides additional logistics services including importing/exporting,

Barry Byers, Managing Director UK, Pall-Ex

storage and fulfilment.

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U

K commercial vehicle activity is performing stronger during

UK freight activity – consisting of essential services and necessary

the UK’s second nationwide lockdown than the first,

goods, such as food, medicine and post – remains strong at 100% in

latest figures from the Geotab and Webfleet Solutions

SWoL2, which compares to 71% in SWoL1.

Commercial Mobility Recovery Dashboard reveal.

Fleets within the construction industry have also coped well,

A comparison of the second week of lockdown (SWoL2), from

averaging 92% during SWoL2, compared to 44% in SWoL1.

November 9 to November 15, found activity levels to be 33% higher – averaging 85% of pre-COVID-19 levels – than readings from March

The UK certainly faces tough challenges with another nationwide

30 to April 5 (SWoL1), when activity plummeted to an average of 52%.

lockdown as we enter the busiest time of the year. These numbers, however, paint a positive picture of how fleets have learned to cope

The latest data comes as the sector braces for the busiest retail

better with tighter measures over the last eight months. More than

period of the year, with Black Friday sales and festive purchases set

ever, fleet managers will be looking to squeeze efficiencies in their

to heighten demand.

operations, reducing vehicle idle time and fuel consumption while improving productivity, routing and load sizes. A good understanding

Commercial vehicle activity in France is currently averaging 80%,

of fleet data will remain central to all operations’ best practice in

Germany 102%, Italy 100%, and Spain 87%.

this busy period.

David Savage, Regional Manager, UK & Ireland, Geotab

The Commercial Mobility Recovery Dashboard was produced by Geotab and Webfleet Solutions in a joint effort to measure the pulse of commercial fleet activity recovery.

The commercial transport sector is always under immense pressure at this time of year, as the sector grapples with a sharp uplift in online retail sales. With the tightening of the coronavirus

The dashboard analyses aggregated and anonymised data from more

restrictions, this pressure is even more acute. The latest data from

than three million connected vehicles around the world to help

our dashboard is encouraging and demonstrates how commercial

visualise the impact of COVID-19 on commercial vehicle and trade

fleets are successfully navigating this ongoing period of adversity

activity and to support strategic recovery efforts. It outlines week-

and evolving their operations to suit the new landscape. Though we

to-week activity on a country-by-country basis, as well as by three

do not know what the future holds, it is clear that the fleets who

sub-sectors – business services, construction and freight.

adapt their processes and use data-driven insights to fully optimise workflow and drive efficiencies will be better equipped to not only

Business services have once again been hit hardest, down to 60%

deliver on surge demands, but to thrive in the post-pandemic era.

in SWoL2. This, however, signals a 15% increase on SWoL1 when

Beverley Wise, Sales Director UK & Ireland, Webfleet Solutions

it stood at 45%.

UK COMMERCIAL VEHICLES STRONGER 26 NOVEMBER 2020

AS SECTOR GEARS UP FOR FESTIVE RETAIL SURGE FORWARDER magazine

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NEWS

ANOTHER GROWTH CHAPTER FOR CEPIA 24 NOVEMBER 2020

AS THEY PARTNER WITH IMPORT SERVICES FOR CATS VS PICKLES™

C

epia LLC has appointed Import Services as European

We are all thrilled to be selected by Cepia for our retail logistics

logistics partner for the Cats Vs Pickles™ range of toys,

services including AEO bonded warehouses at Southampton

to provide retail supply chain services throughout their

Container Port. This is where Cepia see real benefit in reaching their

distribution network, encompassing the UK and Eire.

UK and Eire customer base and we are excited to support Cepia’s continued growth as they join our portfolio of forward-thinking

Founded in 2002, Cepia LLC is a leading manufacturer in the toys

Clients which we have the privilege to serve.

and games industry. With headquarters in St. Louis, MO, Cepia

Mike Thomas, Client Services Director, Import Services

focuses on combining child-friendly technology, innovative concepts and storytelling. In addition to the Cats Vs Pickles™ brand, other popular products include the Zhu Zhu Pets range and Bananas toys.

The partnership with Import Services ensures Cepia are plugged into the supply chain efficiencies offered by a port-centric location.

The flagship distribution centre [within the container port] at Southampton Docks is the perfect facility, growing by a further 200,000 sq ft in June 2021.

Our growth plans in the UK and Eire required a supply chain partnership with a credible UK logistics partner. Import Services impressed us with their vast retail knowledge. We are pleased to have appointed Import Services and look forward to growing with them as their new distribution centre opens in 2021.

Mervis William, Cepia

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18 NOVEMBER 2020

EUROPCAR MOBILITY GROUP UK SELECTS TOTALMOBILE TO PROVIDE

ENHANCED DAMAGE REPORTING T otalmobile, the UK leader in Field Service Management

Using this software, processes can be automated so that employees

software solutions, today announced it has been

can deliver faster and better customer service. Task provides service

selected by Europcar Mobility Group UK, a global leader

agents with a simple mobile app that enables them to take photos

in car and van hire, to roll out a customised mobile application

of any damage on the vehicle they’re inspecting and annotate the

across the UK to give customers confidence in damage reporting.

images for increased clarity. Once complete, the annotated images

The new solution enables employees to record the condition of

can be sent directly to the customer in the event of a new damage

vehicles with digital images at the point of handover to and from

claim or query, providing greater detail and accuracy on the exact

the customer, which can then be shared in the case of a new

condition of the vehicle.

damage claim or in response to a query, providing a higher level of detail to assist in these processes.

Being able to provide full visibility and transparency of a vehicle’s condition in the event of a new damage claim or query is crucial.

Supporting both leisure and business drivers, Europcar’s mobile

The new Totalmobile app ensures that all of the evidence required is

workforce – known as service agents – examine every vehicle

recorded and able to be shared with customers whenever necessary.

before and after use for any damage, which is then reported to the

This not only helps our staff on the ground, providing a more

customer. For business customers in particular, it’s crucial that these

accurate method of recording vehicle damage, but also delivers a

records are accurate and are shared as quickly as possible.

better service for our customers. If a damage claim or query is raised, the detailed images of the vehicle in question are readily

The mobile solution from Totalmobile, Task, provides organisations

available and can be shared directly with the customer. We were

with a toolkit that can be configured for sophisticated field service

keen to get a solution up and running as quickly as possible, and

management solutions to meet any business needs. It is rolling out

that was one of the immediate benefits of Totalmobile. We could

to over 1,000 Europcar service agents and hub users across nearly

implement their application by mid November.

100 different locations in the UK by mid November 2020.

Kevin Rand, Operations Director, Europcar Mobility Group UK

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WANT TO KNOW MORE? Further information can be found at totalmobile.co.uk

ABOUT TOTALMOBILE Totalmobile is a leading innovator in field service management and mobile workforce software solutions, that enable organisations to maximise the potential of their mobile workforce, providing them with a real competitive advantage, and customers with a great experience. By aiding the capturing, management and processing of mobile worker and asset data at every stage of delivery, Totalmobile's customers generate cost efficiencies, increase the capacity of their workforce, assure compliance with standards, and increase the consistency of their service. With a comprehensive product suite that includes mobile working, dynamic job scheduling, IoT enabled job creation, job management and business analytics, Totalmobile provides field service management organisations with all they require to drive improvements in process and deliver transformational benefits.

ABOUT EUROPCAR MOBILITY GROUP Europcar Mobility Group is a major player in mobility markets and listed on Euronext Paris. The mission of Europcar Mobility Group is to be the preferred “Mobility Service Company” by Customer experience and loyalty is vital for Europcar to maintain

offering alternative attractive solutions to vehicle ownership,

strong relationships with all of its customers, from individuals renting

with a wide range of mobility-related services: cars rental,

a car for just one or two days, to the largest business customers

vans and trucks rental, chauffeur services, car sharing and

that rent vehicles on a regular basis. The contract with Totalmobile

scooter sharing. Customers’ satisfaction is at the heart of the

is, therefore, designed to enhance this experience as well as ensure

Group’s mission and all of its employees and this commitment

that a complete audit trail is produced for accurate documentation.

fuels the continuous development of new services. Europcar Mobility Group operates through multi brands meeting

Europcar is a great example of where simple technology can make

every customer’s specific needs; its 4 major brands being:

a huge difference to the customer experience. When it comes to

Europcar® - the European leader in vehicles rental services,

damage to vehicles, accuracy and transparency are both crucial for

Goldcar® - the most important low-cost car rental company

Europcar to ensure that its customers can see exactly what is being

in Europe, InterRent® – a ‘mid-tier’ brand focused on leisure,

discussed. The images that our app enables service agents to take

and Ubeeqo® – one of the European leaders in car sharing

and annotate provide full visibility in this process, and make claims

for both businesses and end-customers market.

much easier as the damage in question is clearly recorded.

Bobby Bahia,

Europcar Mobility Group delivers its mobility solutions

Commercial Director for Transport & Infrastructure, Totalmobile

worldwide through an extensive network in 140 countries (including 20 wholly owned subsidiaries in Europe, 2 in Australia and New Zealand, franchises and partners).

FORWARDER magazine

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U

EXPERTS

rban congestion and the resulting emissions have long

deliveries. But while consolidation centres do have the potential

been the focus of city councils and local authorities,

to reduce the number of large vehicle movements into city

with an array of localised initiatives, such as air

centres, and thus lower emissions and road congestion, it can be

quality schemes, designed to reduce city centre traffic. And in

difficult for companies to justify the business case for using them.

London, it is increasingly common for borough councils to either

A consolidation centre costs money to set up and maintain; to be

mandate an offsite consolidation centre for new large retail or

financially viable, the fixed costs need to be shared across more

commercial developments to reduce vehicle movements into

end users to ensure long term sustainability.

urban centres or insist a consolidation option is reviewed as a part of the planning process. In this article I will explain why

Retail vehicle movements play a huge part in the creation of

despite government interest in the potential of these locations,

city centre congestion with, often, multiple deliveries per day

the number of centres open still remains low, and explore how

to many outlets, so offsite consolidation for the sector is an

they can be used in conjunction with a comprehensive traffic

option to reduce costs and output of pollutants. However,

management system to improve our urban environments.

consolidation of retail deliveries can only be considered and

The actions and demands by numerous London boroughs on

justified in specific cases – it is not a one size fits all solution - and

consolidation centres seem to make sense on the surface;

recent planning applications have shown that approximately 50%

recent commercial projects have shown that vehicles visiting

of deliveries to a retail centre are candidates for consolidation.

a large office block can be reduced by almost 70% if an offsite consolidation centre is utilised. As an example, an office block

It is important that consolidation is viewed by local authorities

of 4,500 employees could have more than 100 deliveries per

as one element of a broader strategy for reducing congestion in

day, comprising anything from office equipment and stationery,

our urban environments; retiming deliveries to quieter periods

flowers, cleaning supplies and refreshments to mail and personal

and smart road design are equally as important.

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WANT TO KNOW MORE? Further information can be found at logistics.org.uk

Encouraging the use of consolidation centres could improve the

As Clean Air Zones, pedestrian zones and cycle lanes become

congestion levels in and around our city centres – when viewed

more prevalent, access to town centres will become harder;

as part of a comprehensive traffic management system - but its

increased consolidation could play a part in reducing traffic

efficacy is reliant heavily on the redevelopment of the existing

in urban environments. The key is almost certainly with local

urban environment. Local city or borough councils could take the

authorities; not through the stick that is mandating consolidation,

lead here and implement consolidations strategies for their own

but the carrot that helps cover some of the initial costs.

workplaces. Many of our inner-city councils employ large numbers of people based in central office blocks; this is true of all of the inner

If your organisation is facing a request from a local council to

London boroughs and the larger UK cities. Some of these office

consider setting up a consolidation centre, Logistics UK Supply

blocks may be a great candidate for consolidation. The authorities

Chain Consultancy team can help you with initial feasibility

could help to create multi-user out of town consolidation centres

study and further project development to ensure the project is

and share the burden of the initial set up costs and the fixed costs

delivered in the most cost-efficient way. For more information

associated with a fit for purpose centre. With 70% of office-based

on Logistics UK’s Supply Chain Consultancy service, please visit

deliveries and 50% of retail deliveries suitable candidates for

logistics.org.uk/services/supply-chain-consultancy

consolidation, this combined approach could make consolidation a more affordable option for many companies, should they decide it

Paul Wilson, Supply Chain Consultant, Logistics UK

is the right approach for their unique business needs.

ABOUT LOGISTICS UK Logistics UK (formerly FTA) is one of the UK’s leading business groups, representing logistics businesses which are vital to keeping the UK trading, and more than seven million people directly employed in the making, selling and moving of goods.

CITY CENTRE CONSOLIDATION A STRATEGY FOR CLEAN AIR? FORWARDER magazine

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RAIL FREIGHT

The use of railroads and trains to transport cargo, as opposed to human passengers.

Related topics Belt & Road Initiative HS2 Rail terminals and depots

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HS2: GOVERNMENT MUST PLEDGE TO GROW RAIL FREIGHT 6 NOVEMBER 2020

SAYS LOGISTICS UK

T

he logistics sector’s support of HS2 is conditional on the

Logistics UK needs government to secure the future of rail freight

government pledging unequivocal support to grow rail

in the UK and provide a cast-iron guarantee that freight services will

freight, according to Logistics UK. The business group has

have sufficient access to the released capacity that HS2 will provide. The

today (6 November 2020) launched a new report into how freight

conventional rail network is bursting at the seams; there are almost half

capacity will be released following the construction of HS2.

as many freight trains using the network as there were 15 years ago as passenger services, which continue to grow steadily, take the lion’s

LOGISTICS UK

share of the network. We are concerned that the process to allocate

Logistics UK (formerly FTA) is one of the UK’s leading

run by the incumbent passenger operator (West Coast Partnership)

business groups, representing logistics businesses which

and there is no guarantee that capacity will be provided for freight.

are vital to keeping the UK trading, and more than seven

HS2 presents a once-in-a-generation opportunity to make Britain’s

million people directly employed in the making, selling and

transport network more sustainable, and the opportunity for freight via

moving of goods. With COVID-19, Brexit, new technology

released capacity from HS2 is substantial. HS2’s development will free-

and other disruptive forces driving change in the way goods

up space on the existing rail network for up to 144 extra freight trains

move across borders and through the supply chain, logistics

per day, potentially removing 10,944 HGVs from the UK’s congested

has never been more important to UK plc. Logistics UK

roads every day. However, there is no policy or legal requirement that

supports, shapes and stands up for safe and efficient logistics,

a proportion of released capacity must be allocated to freight; Logistics

and is the only business group which represents the whole

UK urges government to reconsider its principles and provide clear and

industry, with members from the road, rail, sea and air

unequivocal support to grow rail freight.

industries, as well as the buyers of freight services such as

Zoe McLernon, Multimodal Policy Manager, Logistics UK

released capacity may favour passenger operators, because it will be

retailers and manufacturers whose businesses depend on the efficient movement of goods.

The report focuses on how Phases One and 2a of HS2 will release capacity on the West Coast Main Line and proposes ways to enhance

https://logistics.org.uk/files/public/rail/2020-hs2-report.pdf

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the role of freight across the project.

WANT TO KNOW MORE? Further information can be found at daviesturner.com

A

t the start of October, China’s Golden Week holiday and

Chinese New Year

ongoing issues affecting ocean freight container imports

In mid-March, Davies Turner re-commenced its fixed-day, weekly

into the UK from the Far East made Davies Turner’s direct

direct rail import service from China to the UK. The service had

Express China Rail overland service even more attractive, says the

commenced in 2018. In keeping with normal practice, Davies

UK’s leading independent freight and logistics company.

Turner’s Express China Rail Service did not operate during the Chinese New Year holiday break and its suspension was further

UK importers are facing a tsunami of container shipping issues.

extended due to the Covid-19 coronavirus. Wuhan, the epicentre

Schedule disruption; ongoing delays in vessel discharge and loading,

of the epidemic, has recovered since the re-opening of factories

which is leading to ships ‘cutting and running’ or diverting; prolonged

there, notes Cole:

turnaround times on the quay; shortages of dock labour and

Davies Turner's shipments, which are brought to Wuhan from many

container haulage, as well as import containers missing planned

parts of China by our local long-standing partner Air & Sea.” The

connections to rail, has resulted in a surge of interest for our direct

train departs from Wuhan and the transit time from Wuhan direct

express LCL & FCL rail service from China to the UK. It has been

to door in the UK is around 25 days. The rail service runs directly

going from strength to strength. Recently a record weekly number

into Duisburg in Germany. The time scale on offer from Duisburg

of six HC 40ft containers was carried directly to the UK. Unlike

to delivery in the UK is between three and four days. “Containers

the ocean freight alternative, there are no disruptions affecting the

are trucked under bond to the port of Rotterdam and transported

overland rail service, which typically saves clients up to 22 days and

by ferry to Purfleet, on the River Thames for on-carriage by truck

which currently could save more. In the ocean freight environment,

to Davies Turner’s distribution centre, near Dartford, southeast of

we also understand that additional delays are being encountered

London, where they are discharged, customs cleared and delivered,

by companies that use third party port warehouses to unpack

says Cole. The direct rail service is benefitting from many factors

their consol containers, a costly addition in time. At Davies Turner

affecting the alternative air and ocean modes, not just the pandemic,

unpacking and customs clearance of consol (LCL) containers takes

believes Cole. Looking to the future, he says: “If airfreight rates fall

place at our own depots in Birmingham, Bristol, Dartford, Glasgow

significantly, our direct rail service might not be so competitive, but

and Manchester, ensuring that we have a facility local to our UK

some customers are most likely to have re-engineered their supply

customer base to enable fast and competitive delivery their door.

chains to accommodate the longer transit times so that they can

Tony Cole, Head of Supply Chain Services, Davies Turner

benefit from the lower cost of the rail freight service.

It has recovered well, but it is only a hub for

DAVIES TURNER BACK ON TRACK

9 NOVEMBER 2020

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NEWS

6 NOVEMBER 2020

iPORT RAIL NAMED RFG’S

BUSINESS OF THE YEAR 2020 i Port Rail has won ‘Business of the Year’ at the Rail Freight

Accepting the award on behalf of iPort Rail, managing director Steve

Group’s annual excellence awards event, with judges praising

Freeman said:

its outstanding vision for the future of the rail freight sector.

over the last couple of years have helped us enormously. We’ve

Nominated and chosen by the judging panel, iPort Rail had

all faced some difficult times over the past six months and as we

demonstrated how it achieved excellence in customer care,

go into 2021 there’s no doubt that they’re going to continue. The

environmental standards and innovation.

challenges that we face are coming from a number of areas however

Some of the strategic partnerships that we’ve had

this industry is nothing if not resilient. If we continue to partner and Judges said,

iPort Rail has spent years planning and investing heavily

to build the first inland rail freight terminal to be open and operational

work well together, we will continue to thrive together, winning a bigger share of the UK’s logistics market.

for a decade. Now, as well as attracting six daily intermodal services from around the country, it has also proved that medium-distance rail

With all the challenges we have had since the start of lockdown

flows are viable. In fact, this business has actually been instrumental

in March, it can be hard to forget about things that happened ‘pre-

in helping some of the rail freight flows cited in other award entries.

Covid’. Our awards offer us a chance to look back at all the positive

The judges were all impressed by this business taking a vision for the

events and developments that took place in the 12 months up to

future and then doing everything needed to implement it.

March. And while that may feel a little bittersweet, I think it is those successes that actually stand our sector in a really good place

The awards were presented by the event sponsors and presenters

for recovery and renewed growth. Our resilience, flexibility and

on the night John Smith, MD of GB Railfreight (GBRf) and Simon

adaptability, are the blueprint for our future.

Coppen of Burges Salmon.

Maggie Simpson, Director-General, RFG

ABOUT iPORT RAIL

More than 100 people attended the virtual event, which was the

iPort Rail is a central part of iPort, the the UK’s most

Railway Benefit Fund (RBF) through a charity raffle.

advanced multimodal logistics hub, covering a 800-acre site and connected to Junction 3 of the M18 motorway via the Great Yorkshire Way.

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13th RFG Awards, and on the night nearly £2,000 was raised for the

WANT TO KNOW MORE? Further information can be found at gbrailfreight.com

G

B Railfreight (GBRf) has started a new Intermodal service

The news follows GBRf’s earlier announcement that the company is

from the rail terminal operated by Solent Stevedores at the

set to start operations at its new intermodal sidings at Peterborough.

Port of Southampton, to East Midlands Gateway, Derby.

The investment provides GBRf with much needed track capacity –

This is its fourth daily service from one of the UK’s leading deep-sea

which will be doubled – in order to facilitate the business’ growing

container ports and will offer the market an additional rail destination.

intermodal sector.

This new service marks GBRf’s continued expansion in the

I am thrilled to see the beginning of this new service. Our growth

intermodal market and underlines the vital role rail freight plays in

in intermodal shows GBRf’s dedication to innovation, offering flexible

delivering goods around the country. The new Southampton to East

door-to-door solutions that meet our customers’ needs, as well as a

Midlands service will run five days a week and represents GBRf’s

consistently reliable service. We are very proud of the hard work that

20th intermodal service to date.

has been put in to be the industry’s trusted intermodal carrier. In light of the COVID-19 crisis we are redoubling our efforts to put the UK

SEGRO Logistics Park East Midlands Gateway (SLPEMG) is a 700-acre

back on track, while also doing our bit to decarbonise our economy.

development with planning consent for up to 6,000,000 square ft of

John Smith, Managing Director, GB Railfreight

logistics accommodation. The 50-acre intermodal terminal, managed by Maritime Transport, operates 24/7 and is able to accommodate up to

Our rail terminal at the Port of Southampton was significantly

sixteen 775m freight trains per day. It also provides storage capacity for

upgraded last year increasing our capacity and efficiency and we are

over 5,000 TEU – which is equal to approximately 45,000 pallets of cargo.

delighted to welcome an additional service from GBRf. Now with eight daily intermodal services from the Port of Southampton, this news

GBRf are able to offer both loaded and empty storage and final-mile

further strengthens our position as a UK leading rail terminal operator.

delivery, in order to provide a seamless ‘door to door’ opportunity with

Stuart Cullen, Executive Chairman, Solent Stevedores

a combination of rail and road resources. This new service offers the market an additional rail destination and cost-effective transport solution.

9 NOVEMBER 2020

GBRF LAUNCHES NEW

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RAIL FREIGHT

NEWS

16 NOVEMBER 2020

P&O FERRYMASTERS LAUNCHES FIRST DIRECT MULTIMODAL SERVICE

CONNECTING CZECH REPUBLIC TO BRITAIN P &O FERRYMASTERS today announces the next step in

The first train departed from Lovosice earlier this month and

the expansion of its pan-European logistics network with

arrived in Europoort 24 hours later with thirty-eight 45’ pallet-

the introduction of a new train service from Lovosice in

wide containers and huckepack trailers. There will be four

the Czech Republic to Europoort – Rotterdam with the option for

departures per week in each direction and the train is able to

onward sea connections to Britain.

transport hazardous goods and also goods subject to customs.

The launch of the new service builds onto P&O Ferrymasters’

The company will run its own trains in both directions from Lovosice

strong multimodal network, which has its own train connections

– a strategic transport junction which is situated close to both

to Poland, Romania and Italy.

Prague, Germany and Poland – allowing businesses to move goods faster and more efficiently to Western Europe. Freight arriving in

This announcement follows several major investments in P&O

Rotterdam can then be shipped internationally or via P&O Ferries’

Ferrymasters’ network in the past 18 months, including the

services to multiple ports on the east coast of Britain.

addition of 200 mega trailers to its fleet and the opening of new connections, such as the launch of a rail service between Oradea

This new service is the first to provide a direct multimodal link spanning

(RO) and Lodz (PL). Furthermore, by working with its parent

from the Czech Republic to Britain and the first direct rail link between

company DP World, which is leading the world in the digitalisation

the Czech Republic and the Netherlands to use mega trailers. Part of the

of trade, P&O Ferrymasters introduced in September a state-of-

train will stop at Duisburg, the world’s biggest inland port, which will be

the-art track and trace system.

used as a gateway to connect Lovosice with other European terminals.

Our customers face complex challenges in transporting goods from A to B across long distances in a context of time-critical, cost-constrained supply chains. Through this new service we will deliver value for our customers by driving efficiency and helping them to eliminate waste and reduce CO2 emissions in their supply chains.

Thorsten Runge, Managing Director, P&O Ferrymasters

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ABOUT P&O FERRIES P&O Ferries is a leading pan-European ferry and logistics company, last year sailing 27,000 times on eight major routes between Britain, France, Northern Ireland, the Republic of Ireland, Holland and Belgium. Together with its logistics business, P&O Ferrymasters, the company also operates integrated road and rail to countries across the continent including Italy, Poland, Germany, Spain and Romania, Turkey and facilitates the onward movement of goods to Britain from Asian countries via the Silk Road. P&O Ferries is part of DP World, the leading provider of smart logistics solutions, enabling the flow of trade across the globe.

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PROJECT CARGO

The transportation of large, heavy, high-value or critical (to the project they are intended for) pieces of equipment.

Related topics Heavy lift Abnormal load OOG (out of gauge)

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PROJECT CARGO

NEWS

17 NOVEMBER 2020

AAL TRANSPORTS

22,400M OF HEAVY LIFT COMPONENTS 3

FROM CHINA TO WESTERN AUSTRALIA FOR ELIWANA MINE & RAIL PROJECT

G

lobal project heavy lift carrier AAL Shipping (AAL) has

When handling heavy lift and over dimensional project cargo,

recently delivered 22,400cbm of stacker reclaimer

considerations of weight distribution, lift height restrictions,

components from Dalian in North East China to Port

maximum outreach and of course time and safety are significant.

Hedland in Western Australia. The cargo, destined for the Fortescue

Project requirements were also exacting, and we prepared extensive

Metals Group’s Eliwana Mine and Rail Project in the Pilbara, was

engineering modelling and feasibility scenarios to illustrate the safety

loaded on the 19,000dwt heavy lift mpv, AAL Fremantle (S-Class).

of our transport solution, its response to potential weather fronts

Months of meticulous engineering planning were made significantly

during typhoon season and to comply with additional requests

more difficult due to newly implemented COVID-19 restrictions in

submitted by Marine Warranty Surveyors. Ultimately, we met

Dalian. Despite these challenges, the cargo was loaded safely, and

all required standards and made full use of the AAL Fremantle’s

schedule integrity maintained.

1,600sqm weather deck and the 53m length of her hold number 3 to safely stow and secure every piece of our customer’s 22,400cbm

The stacker reclaimer components were shipped on behalf of one

cargo for its onward 3,700nm journey to Port Hedland. At 19,000dwt,

of the world’s leading project logistics providers, Schenker Australia

the S-Class is one of AAL’s smallest fleet classes. Designed and

Pty Ltd. The cargo comprised of multiple components of which the

built by AAL to service the demands of the heavy lift project cargo

heaviest was just over 230t and, the longest, 40m in length. Tandem

market, its optimised and flexible cargo intake capacity have made

lifting was required using the vessel’s port side heavy lift cranes (700t

the S-Class extremely popular.

max lift) and the operation proved challenging.

Nicola Pacifico, Head of AAL Transport Engineering

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Located in the Pilbara Region of Western Australia, construction began on the Eliwana project in July 2019. The iron ore mining project includes 143km of rail track and a dry ore processing facility (OPF) capable of outputting 30 million tonnes per annum. The project will create up to 1,900 jobs during ongoing construction and 500 fulltime site positions once fully operational.

Bernd Schuler, Commercial Manager Australia for DB Schenker Global Projects & Industry Solutions, concluded,

We look forward

to a successful and safe conclusion to this important project. DB Schenker is proud to design bespoke project cargo solutions for our most prestigious client Fortescue on their Eliwana project in the Pilbara region of Western Australia.

A single-minded focus on customer service and quality has led AAL to become the world’s most awarded MPV carrier. In 2016, it

ABOUT AAL

won multiple awards, including top honours at the Global Freight

AAL is one of the world’s leading breakbulk and heavy lift project

Industry Awards in Sydney. Early 2017, AAL won the AFLAS

cargo operators, offering a unique ‘total multipurpose solution’

‘Best Shipping Line - Project Cargo’ award (for an unprecedented

of flexible and competitive Chartering, Liner and Semi-Liner

fourth time) and followed it up in October with top ‘Project

services for its customers - connecting Asia, Oceania, Middle

Carrier’ honors at the Lloyd’s List Asia Pacific Awards.

Awards in London and the 21st Australian Shipping & Maritime

East, Europe, Africa and the Americas.

In 2018, AAL won the AFLAS award again and honored within Established in 1995 and marking its 25th anniversary in 2020, the

the ‘Excellence in Bulk Logistics or Heavy Lift Handling’ category

company operates the multipurpose sector’s youngest fleet of

at the Australian Shipping & Maritime Industry Awards 2018.

modern multipurpose heavy lift vessels (ranging from 19,000 to

In 2019, AAL followed up its previous successes with ‘Shipping

33,000 dwt), offering extreme heavy-lift capability (700mt max),

Line of The Year’ at the prestigious Heavy Lift Awards and ‘Best

with leading intake capacity.

Shipping line – Project Cargo’ at the AFLAS Awards.

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PROJECT CARGO

NEWS

11 NOVEMBER 2020

AAL WINS

‘BEST SHIPPING LINE, PROJECT CARGO’ AT THE 2020 ASIAN FREIGHT, LOGISTICS & SUPPLY CHAIN (AFLAS) AWARDS

A

t the 2020 Asian Freight, Logistics and Supply Chain

the organisers for putting on such a great awards ceremony. 2020 Has

(AFLAS) Awards in Hong Kong on Monday 9th November

been a perfect storm of challenges for everyone involved in the shipping

– an event attended by some of the biggest players in

sector, with trade wars, oversupply, commodity price instability and,

the Asian freight and logistics industry – AAL Shipping (AAL) took

last but most challenging of all, the COVID-19 pandemic.

the evening’s top project heavy lift carrier award, ‘Best Shipping Line – Project Cargo’. Given for outstanding service to the Asian

Marrying the primary need to protect the health and safety of

Shipping Community, the award recognises the work done by AAL

our teams worldwide with the commitment to keep our customers’

to provide reliable ocean transportation solutions within the region

supply chains moving has been extremely tough. We thank our

for the last 25 years and a significant milestone being celebrated by

excellent team for their continued hard work and resolve. This

the carrier in 2020.

award is testament to their high customer service ethics and is shared equally amongst them all.

The awards hosted and organised annually by Asia Cargo News, recognise leading service providers including shipping and airlines; airports and seaports; and logistics; 3PLs and other associated industry professionals. The nomination and voting process invited more than 15,000 readers and e-news subscribers to first determine the leading companies in the market and then select their winners, making the results the exclusive opinion of actual service users.

Kyriacos Panayides, Managing Director of AAL, harnessed the win to praise the efforts of the AAL teams on land and sea during what has been one of the most challenging years for the multipurpose and project heavy lift sector, ‘We thank everyone who voted for AAL and

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E

arlier this year, Livo Logistics managed the complex multimodal

Livo Logistics commented,

We had great support from all

transportation of almost 1,000 loose gas-line pipes from

the parties involved, including Wallmann Terminal Hamburg and

Ostrava in the Czech Republic via Hamburg Port in Germany

BBC Chartering.

to Umm Qasr Port in Iraq. The pipes had a total weight of about 570tn.

14 NOVEMBER 2020

LIVO LOGISTICS MANAGE

COMPLEX PIPES SHIPMENT

T

he Livo Logistics Prague team are pleased to share a project

A total of 24 oversized and overweight construction machines were

of construction equipment transported from Germany to

transported from Northern Germany to Western Czech Republic.

the Czech Republic.

The 24 machines ranged from 3tn to 62tn each.

3 NOVEMBER 2020

LIVO LOGISTICS WITH TRANSPORT OF

CONSTRUCTION EQUIPMENT FORWARDER magazine

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UNTIL THERE’S A CONTAINER FOR EVERY COMPLEX CARGO THERE’S ALWAYS ALLSEAS

Bring us your misfits, your non-standard, your oversized cargo. It’s where our passion for problem solving comes into its own.

We’ll find a way

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PROJECT LOGISTICS I GLOBAL FREIGHT SOLUTIONS I SUPPLY CHAIN MANAGEMENT I SHIPPING LINE AGENCY

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AIR & SEA PORTS

Any place where persons and merchandise are allowed to pass, by water or land, into and out of a country and where customs officers are stationed to inspect or appraise imported goods.

Related topics Cargo handling Container terminals Drayage

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AIR & SEA PORTS

NEWS

WANT TO KNOW MORE? Further information can be found at schiphol.com/cargo

12 NOVEMBER 2020

AMSTERDAM AIRPORT SCHIPHOL

NAMED BEST AIRPORT, EUROPE AT THE ASIAN FREIGHT LOGISTICS & SUPPLY CHAIN AWARDS

A

msterdam Airport Schiphol was named Best Airport –

The AFLAS Awards

Europe 2020 at the Asian Freight Logistics and Supply

AFLAS winners were announced at a gala dinner, one of the first awards

Chain (AFLAS) Awards in Hong Kong Monday night.

gatherings since the pandemic, on Monday evening in Hong Kong.

Over 15,000 readers of Asia Cargo News, organisers of the event,

Leading companies in the cargo, logistics, and supply chain sectors

voted for their favourite companies based on a shortlist of four for

took home awards in 47 categories.

each category.

The winners were selected from an initial nomination stage, followed The cargo team is honoured to have been recognised in this way during what has been a difficult time for everyone. Asia has

by the announcement of a shortlist and a voting stage for readers of Asia Cargo News.

always been an important market for us, and especially now during the COVID-19 situation we are seeing an uptick in Asian carriers often carrying vital PPE equipment. We are committed to keep

ABOUT SCHIPHOL CARGO

supporting the supply chain in the best way we can to meet the

Schiphol is Europe’s fourth largest air cargo hub, and

challenges of the coming months. Thank you to everyone who

welcomed 1.57 million tonnes of cargo in 2019. Schiphol

voted for us, and a special thank you to our cargo community

initiates and co-creates smart cargo solutions to help the

who have been working around the clock to handle all the extra

airfreight community excel at Amsterdam Airport Schiphol.

challenges COVID-19 has brought along.

One such initiative is the Smart Cargo Mainport Program

Bart Pouwels, Head of Cargo, Schiphol

(SCMP) in which Schiphol, together with supply chain partners, aims to integrate data and digitalise the air cargo supply chain by optimising landside processes and launching new innovations.

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Are you a hiring manager working from

The Headford Group is offering the option

home trying to fill a vacancy or wary of

of pre-screening and live-video interviews

inviting people to your office in the midst

to help mitigate the spread of COVID-19.

of this new virus outbreak?

We all need to take this threat seriously and at Headford we want to do our bit to help.

To find out more, please contact (preferably not physically) one of our recruitment consultants for a free demonstration.

+44 (0)1454 275 957

info@headfordgroup.com FORWARDER magazine

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AIR & SEA PORTS

T

EXPERTS

here has scarcely been a time when successful supply

Growth of any sort is good news for the UK economy but

chain management was more important or more of

also tightens the squeeze upon those charged with managing

a challenge than it is right now. COVID-19, chronic

supply chains.

congestion, to say nothing of a deal or no deal Brexit on the not-so-distant horizon are combining to create a ‘perfect

Which is why, when a huge, brand-new, international

storm’ for the UK logistics industry. Few people know this

fulfilment centre which promises to help address some of this

better than Les Flanagan of Northamptonshire-based Les

capacity shortfall is set to become available in the UK, we get

Flanagan Logistics Services Ltd (LFLS), whose own logistics

excited. When that warehousing facility is being built less than

journey started back in the 1970s.

a mile from Port of Felixstowe, the UK’s largest container port, we get very excited.

In a career spanning almost 50 years. I’ve witnessed supply chains becoming longer and more complex and at the same time

The facility in question is the massive 500,000 sq ft, £50 million

consumers demanding quicker delivery times. Recent events,

warehousing development being built by freight and logistics

however, have highlighted the vital role the supply chain plays in

group Uniserve. Due to open its many, many doors in the second

keeping industry moving and nations clothed, fed and protected.

quarter of 2021, it represents a significant seachange for the UK

Businesses more than ever before need a reliable, flexible supply

industry as Flanagan explains:

chain, and safe and dependable warehousing and logistics.

For the first time port-centric logistics at scale will be a reality However, even without the extraordinary events impacting

for businesses moving cargo through the Port of Felixstowe –

our industry in 2020, the pressures upon on it–and in

removing complexity, speeding up availability and giving better

particular warehousing–have been growing for years, says

value to customers using Uniserve’s new facility. Of course, it

the logistics veteran.

will introduce some much-needed capacity in the frozen food, chilled goods and e-fulfilment sectors.

In the UK, warehousing for certain sectors has been in short supply for a while – particularly those requiring wet bonded,

Not that port-centric logistics are a new concept to the UK

frozen or chilled facilities. At the same time ecommerce

market. Benefits of the approach (such as quay rent / demurrage

operations have boomed over recent years as consumers have

bill reductions, increased ‘DC bypass’ and cross-docking,

turned to online purchasing in their droves (a trend that has

improved inventory visibility / controls, quicker access to goods,

inevitably accelerated during the pandemic). And COVID or no

improved cash flow via bonded storage etc etc.) have been

COVID, B2B or B2C, there’s nothing to suggest that ecommerce

trumpeted by ports and logistics businesses alike for years –

expansion will slow in the future.

particularly at DP World’s London Gateway Port more recently.

However, the introduction of this enormous warehouse on the doorstep of the UK’s largest port is potentially game changing for its customers and for the industry as a whole.

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The number of handling stages are dramatically reduced giving

As impressive as the scale and specifications of the Felixstowe

many operational and cost benefits. This model of bypassing the

site are, what’s really important is what this means for our

RDCs is estimated to remove about 1m miles for every 5,000

customers – namely capacity, convenience, flexibility, visibility

containers transported inland – a model that has been favoured and

and cost savings across multiple sectors and commodities.

adopted by many of the UK’s biggest retailers. With this simplified

David Barry, Director of Warehousing & Transport, Uniserve

model there is far less risk to availability of stock as customs procedures are quicker, there are less risk of delays through traffic

While the volatility of global markets is unlikely to ease significantly

congestion and the access to stock is quicker and easier.

in coming months, this is certainly a welcome development at the end of a year that has been short on good news stories, both

The scale and offering of the new centre are impressive. The site

inside and outside of supply chain management.

will be BRC food grade accredited, bonded for both wet and dry goods and will offer consolidation services for goods in transit.

This is a major development and much needed boost for

Sitting on an 11.5 acre site, the warehouse will be 400 metres

the industry,

long, 120 metres wide and 20 metres high (put another way you

Felixstowe facility will eliminate a lot of headaches for its users and

agrees Les.

Whatever 2021 brings, this new

could house TWO of the world’s largest container vessels under

offers a bit of optimism of better times to come in the future.

its roof). Inside the numbers are similarly daunting, including a 200,000 sq ft purpose built efulfilment zone, a 100,000 sq ft cold store, 80,000 ambient pallet spaces, 17,000 pallet spaces of frozen storage, 10 levels of racking and four mezzanine floors.

LES FLANAGAN ON

PORT-CENTRIC LOGISTICS & WAREHOUSING

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TECH & DIGITALISATION Digitalisation: leveraging digitisation to improve business processes.

(Digitisation: converting information from a physical into a digital format. Digital Transformation: the use of new, fast and frequently changing digital technology to solve problems.)

Related topics Robotics Drone technology Cloud data

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TECH & DIGITALISATION

NEWS

17 NOVEMBER 2020

DB SCHENKER CHOOSES WEBFLEET SOLUTIONS AS PREFERRED

TELEMATICS FOR ITS FLEET PARTNER & DATA MANAGEMENT D B Schenker, one of the world’s leading logistics providers,

With around 76,000 employees in more than 130 countries, DB

has chosen Webfleet Solutions, Europe's leading telematics

Schenker is one of the world’s leading logistics service providers.

solution provider and part of Bridgestone, as preferred

telematics partner for its complex fleet and data management.

The industry still works with very large target times and time windows within its supply chains, which include high security margins.

The common goal of the partnership is to optimise supply chains

This prevents optimum utilisation of loading ramps and times.

through connectivity and to enable greater transparency in the movement and global exchange of goods.

Increased connectivity in production also requires reliable data at all times – including supplier data, especially in ‘just-in-time production.’

Through our partnership with Webfleet Solutions, we are reaching a major milestone on the way to higher data connectivity. We at DB

WEBFLEET, Webfleet Solutions’ Software-as-a-Service solution,

Schenker can see that many freight carriers already use telematics,

enables its customers to share shipment information across different

but the reliability and quality of the information transmitted can

means of transport via open APIs. In this way, the complete delivery

vary significantly. This makes the networking of data more difficult,

process can be seamlessly traced - in compliance with legal and data

particularly in the case of more complex consignments, because the

protection regulations.

dimension of the delivery and information on the complete transport plan is not easily accessible. Industry 4.0 requires connectivity of all

Often not all vehicles and means of transport involved in the

parties involved. Real-time data for position and remaining travel

supply chain are already connected. And even if they are, this data is

time are the key factors to further optimise supply chains.

only visible to the owner and can only be used in the direct context

Florian Kemmerling, Head of Internet of Things, Global Digital

of the delivery. Shipment information and telematics data still come

Solutions, DB Schenker

together too rarely. Via our telematics solution WEBFLEET, fleet operators can very easily share explicit data, for example at sub-fleet level. In this way, DB Schenker receives position data in real time and can track the complete progress of the selected shipments.

Taco van der Leij, Vice President, Webfleet Solutions Europe

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ABOUT WEBFLEET SOLUTIONS Webfleet Solutions offers these reliable open interfaces based on

Webfleet Solutions is one of the world’s leading telematics

high data availability and data security with an ISO/IEC 27001:2013

solution providers, dedicated to fleet management, vehicle

certified service.

telematics and connected car services. Its main Softwareas-a-Service solution WEBFLEET is used by businesses of

Data protection is essential for us at DB Schenker,

added

all sizes to improve vehicle performance, save fuel, support

When existing telematics solutions such

drivers and increase overall fleet efficiency. In addition,

as WEBFLEET are used for data exchange, carriers have complete

Webfleet Solutions provides services for the insurance,

control over what information they share.

rental and leasing industries, car importers and companies

Florian Kemmerling.

that address the needs of businesses as well as consumers.

With this partnership, DB Schenker is making a further step in optimising

Webfleet Solutions has over 50,000 customers worldwide

freight movement through better utilization of shipping methods via

and services drivers in more than 100 countries, giving

connectivity between all stakeholders in the supply chain.

them the industry’s strongest local support network and widest range of sector-specific third-party applications and integrations. Our customers benefit every day from the high standards of confidentiality, integrity and availability of our ISO/IEC 27001:2013 certified service, re-audited in November 2018.

Webfleet Solutions is part of Bridgestone Europe NV/SA (‘Bridgestone’), a subsidiary of Bridgestone Corporation, a leader in advanced solutions and sustainable mobility.

For further information, please visit webfleet.com. Follow us on Twitter @WebfleetNews. For more information about Bridgestone in EMIA, please visit www.bridgestone-emia. com and Bridgestone newsroom.

ABOUT DB SCHENKER DB Schenker is one of the world’s leading global logistics providers — supporting industry and trade in the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management.

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TECH & DIGITALISATION

NEWS

3 NOVEMBER 2020

IAG PARTNERS WITH

IATA’S NET RATES

PLATFORM TO EXPAND DIGITAL OFFERING

T

he cargo division of International Airlines Group has today

We are delighted to announce this partnership. It represents

announced that it has partnered with IATA’s air cargo rates

yet another step in our journey to innovate and simplify how

distribution platform, IATA Net Rates, to offer an additional

logistics works; improving how we deliver for our customers and

platform which customers can use to do business with IAG Cargo.

making it easier for them to do business with us. The pandemic has accelerated the appetite for digitalisation across the air cargo

As the industry continues to progress digitally, IAG Cargo has

industry, challenging traditional processes and setting new standards

significantly invested in developing its APIs, offering instant access

of efficiency. Signing up to IATA Net Rates is one of many ways in

to rates and availability, facilitating real-time bookings to any of IAG

which we are continuing to offer customers a range of options as

Cargo’s hundreds of destinations. This partnership extends that

the industry embraces digitalisation. Giving choices to customers

commitment to its customers and through IATA Net Rates, IAG

is part of delivering high levels of customer service, whether they

Cargo will be able to grow its reach further.

choose to book via IAGCargo.com, their own system, or a thirdparty platform. Complementing our own online booking site, this is

Recently launched for the South Africa market and rolling out

another step in our commitment to save customers valuable time

globally shortly, IATA Net Rates’ ‘all-in-one’ platform offers freight

and effort by eliminating manual, labour-intensive processes.

forwarders the latest information on rates, tariffs and rules that

John Cheetham, Chief Commercial Officer, IAG Cargo

can be integrated directly into customer systems, accelerating the distribution of rates to market whilst simplifying and reducing

IATA is very pleased to welcome IAG Cargo to the IATA Net

the cost of rate handling procedures. For freight forwarders, this

Rates platform to support their efficient cargo rates distribution and

streamlined process and on-demand access to the latest data means

booking capabilities, across the different airlines of the group. By

huge potential gains in accuracy and productivity.

using IATA Net Rates, IAG Cargo expands their ability to reach their customers and provide effective digital solutions for distribution and booking. The global COVID-19 pandemic has demonstrated the critical role of air cargo. IATA Net Rates supports real time rates distribution, dynamic pricing & booking. This is even more essential in the current crisis to ensure critical medical supplies get where they are needed when they are needed.

Frederic Leger, Director Airport Passenger Cargo & Security Products, IATA

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WANT TO KNOW MORE? Further information can be found at ecsgroup.aero

ABOUT ECS GROUP ECS Group is the world leader in GSSA business, serving airlines. Representing hundreds of companies in over 50 countries through its 155 offices, ECS Group knows it can count on its +1,200 employees around the world to offer high-quality service tailored to each of its partners. Thanks to

C

this ever-increasing network, in 2019, ECS Group has carried

ondor, TUI and Sunclass, managed by ECS Group, go live

over 1,179,000 tons on behalf of the airlines it represents and,

on cargo.one to offer their capacity for online booking

in this way, contributes to their growth and development on

at real-time prices and with instant confirmation. The

the international stage in the air cargo sector. ECS Group

partnership with cargo.one will guarantee freight forwarders a first-

has received many awards from its peers and is the favoured

class booking experience from search to booking as well as easy

partner and go-to GSSA in the cargo industry.

access to the carriers' network, especially the many frequencies to the Canary and ABC Islands.

Being able to offer freight forwarders the broadest possible Collaboration between different players is essential to reach the

network and capacity available for booking to any destination in the

next phase of the air cargo industry’s digitalization:

As part of our

world is an important goal for us at cargo.one – in particular in the

overall transformation agenda, we decided to partner with several

upcoming peak season. We look forward to welcoming Condor,

digital solutions providers and cargo.one is one of them. Online

TUI and Sunclass with their unique networks to our platform.

distribution is a needed service for us to allow our principals to rise

To partner with ECS Group on this integration marks an important

from the COVID-19 crisis faster and stronger. Making the services

milestone for the industry. It signals our joint commitment towards

of our partner airlines Condor, TUI and Sunclass available on cargo.

more collaboration amongst all participants of the industry to create

one is a step forward in this strategy.

a bright and sustainable future for air cargo.

Cedric Millet, Chief Strategy & Digital Officer, ECS Group.

Moritz Claussen, Co-Founder & Managing Director, cargo.one

Following its $18.6m financing round, cargo.one has been rapidly

Starting from November, capacity of Condor, TUI and Sunclass will

expanding its services. Heading into peak season, the platform will be a

be made available on cargo.one in Germany, followed by other key

crucial channel for its airline partners to distribute capacity efficiently.

European countries such as Belgium, the Netherlands and many more.

CONDOR, TUI & SUNCLASS LAUNCH REAL-TIME CAPACITY 18 NOVEMBER 2020

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TECH & DIGITALISATION

NEWS

3 NOVEMBER 2020

HERMES LOGISTICS TECHNOLOGIES + IT UNIVERSITY COPENHAGEN + DNATA

MACHINE LEARNING TRIALS H ermes Logistics Technologies (HLT) is working with researchers at the IT University of Copenhagen (ITU),

Denmark, and dnata Australia to explore new machine

learning models aimed at delivering predictive business analytics.

The Artificial Intelligence (AI) algorithms will run data from dnata

This is the future of enterprise machine learning envisaged by

Australia’s new Hermes Digital Ecosystem, which has a full Datalake

cloud providers, where any enterprise can incorporate data-driven

infrastructure that captures and stores all of dnata’s Hermes New

predictions into their business processes,

Generation (NG) Business Intelligence events.

said Prof. Bonnet.

Collaborating with HLT and dnata is a unique opportunity for us to explore the capabilities and limitations of cloud-based enterprise

The machine learning models will enable dnata to make predictive

machine learning.

business process decisions providing key insights on efficiencies, costs, and new services.

dnata recently went live with HLT’s H5 Cargo Management System (CMS) at six airports across Australia in Melbourne, Sydney,

Machine learning is part of HLT’s digital agenda and our datalakes are

Adelaide, Darwin, Perth, and Brisbane.

a fantastic source of events and data, which are always up to date and ready to inform and train AI models in the Hermes Cloud. Successfully

dnata is looking forward to using predictive modelling to

trained models will form new predictive functionalities for dnata and

enhance our cargo planning and operational processes. This data

help them refine an already competitive cargo handling offering.

science not only benefits our interaction with customer airlines, it

Alex Labonne, Chief Technology Officer, HLT

enables us to anticipate the demand patterns in advance for more efficient operations.

The ITU team, headed by Professor Philippe Bonnet and working

Terence Yong, Cargo Development Director, Asia Pacific, dnata

with HLT, will create, test, and develop the predictive models over the coming months to explore the design of cloud-native enterprise

The dnata machine learning prototype is part of HLT’s digital agenda

machine learning solutions.

to deliver value added services using Big Data analytics.

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D

uring a global pandemic may not be the obvious time to launch

Richard comments:

At a time of even further reliance on IT

a new business, but COVID-19 has highlighted our reliance

across transport and logistics it’s essential that operators are

on technology, in virtually every sector, including logistics.

using the best solution available and the onset of Brexit means IT is even more essential. As an industry we are not necessarily

According to a recent report from the Global Freight and Logistics

maximising IT as well as some other sectors and that’s something

Market Report 2020: Forecast to 2025, published recently,

Innovate aims to tackle. It’s important that operators understand the

logistics industry majors across the value chain are expected to

advantages and disadvantages of both in-house and external solutions

prioritize operational efficiencies, with investments in technology

– or a combination of both and clearly understand what they want

adoption. Freight forwarders that offer innovative online solution

technology to deliver. I have firsthand experience of developing new

offerings in freight matching, custom brokerage, and transportation

solutions from the ground up; literally from a blank sheet of paper and

management solutions are expected to transform the segment

my aim is to spread the best practice of IT across our sector ensuring

with enhanced customer experience. The warehousing industry is

we become best in class at using technology to drive forward.

expected to transform significantly with process automation due to the emergence of cross-border eCommerce and increasing demand

Innovate Freight is launching with three product offerings: IF Health

for integrated supply chain solutions.

Check, IF Consult and IF Consult Plus. The first, IF Health Check, is a five-day, high level freight management system review with an in-

It is therefore very timely for the launch of a new specialist IT

depth summary report and advice on further consultancy services.

consultancy for freight and logistics, Innovate Freight. Innovate Freight is the brainchild of Richard Litchfield whose track record in

The second, IF Consult, actions the advice shared in the Health

logistics spans over 20 years implementing state-of-the art freight

Check, transforming freight management systems to be more

management systems. The business maybe new but is not new to

efficient and productive. Finally, IF Consult Plus offers multiple

the world of freight.

development options to further enhance systems.

Richard was formerly Group IT Director at Europa Worldwide Group and Vice President / Global Head of IS Road Logistics at Kuehne & Nagel in Switzerland.

INNOVATIONS IN I.T. 18 NOVEMBER 2020

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TECH & DIGITALISATION

Y

EXPERTS

ear 2020 and COVID-19 pandemic along with lots

Key highlights

of uncertainty has put a bigger spotlight on the use

• Among all regions, US has been the key region to target having

of automation in warehouses worldwide. Whether

more than $4B market size in 2019 with a growth rate of

they’re adapting to new social distancing rules, under pressure to

12% in next 5 years. Germany is the traditional hub in Europe

distribute a higher volume of essential goods, struggling to meet

apart having ~35% market share in the region apart from

same day delivery or trying to add more remote work capabilities.

some attractive markets like UK, Nordic region and France.

As per LogisticsIQ’s latest post-pandemic market research study,

It is expected that next wave of opportunity is going to be

Warehouse Automation Market will reach the milestone of $30B

originated from South East Asia, India, Australia which are the

by 2026, at a CAGR of ~14% between 2020 and 2026.

key market in APAC after China, Japan and South Korea.

Despite of the temporary reduction in retail and e-commerce

• AGV/AMR market is expected to cross $5B mark by 2026

caused by lockdown and economic distress in this pandemic,

with a CAGR of ~32%. AMR is going to be main contributor

we have seen a strong order intake of warehouse automation in

in retail warehouses due to high demand in e-commerce

2020 which may reflect in revenues of these system integrators

sector and its flexibility to deploy the robot. However, it is

and manufacturers in 2021 or 2022. At the same time, a revenue

a bit slow in terms of pick rate per hour as compared to

dip of 6% is expected in 2020 as compared to our pre-pandemic

ASRS for G2P solutions.

forecast of 12% growth because projects were put on hold due to supply chain disruption and covid-19 locked down guidelines.

• The Grocery industry is one of the most challenging and attractive industries from a logistics perspective. Higher

Post COVID-19, most important and emerging trends have

automation driven by online grocery, micro-fulfillment centers

been eGrocery growth, Micro-Fulfillment Centers, Urban

and COVID-19 is going to be biggest opportunity in next 2-3

Warehouses and automated cold storages. Huge investment for

years led by cube-ASRS, Delivery Robots and Micro-Fulfillment

start-ups like Takeoff technologies ($86M+), Fabric ($136M+),

players such as AutoStore, Takeoff Technologies, Exotec,

Attabotics ($82M+), Exotec Solutions ($111M+) and Alert

Fabric, Attabotics, Dematic, Nuro, Tele Retail, KiwiBot, Robby

Innovation are witnessing this growth along with presence

Technologies, and Starship. Automation for eGRocery is going

of existing players like Dematic, Swisslog, Knapp, Opex

to witness an opportunity worth ~$5B by 2026.

Corporation, Muratec, AutoStore, Honeywell Intelligrated and Toyota Industries. Retailers such as Walmart, Kroger,

• Service model (MRO) importance increasing – over the

Woolworth, Amazon, Ocado, Meijer, H-E-B, Albertsons, and

time as the installed base of automated warehouse solutions

Ahold Delhaize have already started adopting and implementing

grows, industry players expect an increase in revenues from

these new technologies during pandemic.

services and maintenance, which would have a positive impact on profitability as the service business typically has 15-20% operating margins, versus 3-5% margins for new equipment.

It is expected to be ~$7B worth market by 2026.

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• Business models are also changing considering the real time

• The adoption of technology is by no means uniform.

pain points of end-users for high capex. Businesses are

While one-hour delivery is available when buying online

increasingly intrigued with RaaS because of its flexibility,

in some parts of the U.S. and Europe, the average promised

scalability, and lower cost of entry. The business model for

delivery time in Brazil is nine days.

picker-as-a-service is usually on a per-pick basis, ranging from 6 cents to 10 cents per pick, while AMR-as-a-service

• Amazon Robotics automates the company’s fulfillment

is usually leased on a monthly basis, from US$711 per robot

centers using more than 200,000 autonomous mobile

per month to several thousands of dollars per month.

robots, up more than 600% from 30,000 at the end of 2015.

Last year, DHL announced an investment of $300 million to

• Existing fully automated systems can reduce warehouse

modernize 60% of it warehouses in North America with IoT

related labour costs by up to 65% and logistics-related

and autonomous robots (~1,000 LocusBots commitment

spatial use by up to 60% at the same time as it increases

for delivery fulfilment).

the maximum output capacity.

WAREHOUSE AUTOMATION MARKET:

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Introducing...

A new service for the freight industry, bringing the power and convenience of mobile apps to transport and logistics companies

Company profiles

Track & trace link

Employee profiles

Corporate media

Quote request General contacts Company news

Job section Booking form Push notifications

freightapp.design ...by freight professionals...for freight professionals

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EXHIBITIONS & EVENTS Opportunities to network and promote your services.

Related topics Conferences Expositions Networking

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EXHIBITIONS & EVENTS NEWS

1 DECEMBER 2020

21 FREIGHT FORWARDERS SHORTLISTED FOR

BIFA 2020 FREIGHT SERVICE AWARDS 2 1 freight forwarding companies have been shortlisted as

Supply Chain Management Award, sponsored by BoxTop

finalists for the eight service categories of this year's British

Technologies: B&H Worldwide, Killick Martin & Company, Ligentia

International Freight Association’s Freight Service Awards,

UK, Progressive 3PL

with 12 individuals making the finalists shortlist in the Apprentice of

The finalists in the Apprentice of the Year category,

the Year and Young Freight Forwarder categories.

sponsored by Seetec Outsource: Chloe Hamlett (Charles Kendall Freight); Eloise Hill (DHL Global Forwarding); Stuart Lupton (DHL

Those shortlisted in the various categories

Global Forwarding); Ben Milligan (DHL Global Forwarding); Ryan

are as follows:

Wilkes (Kuehne + Nagel) and Harry Wilson (Ligentia UK)

Air Cargo Services Award, sponsored by ASM: DHL Global

The finalists in the Young Freight Forwarder category,

Forwarding, Kerry Logistics, Ligentia UK, Simarco International

sponsored by Virgin Atlantic Cargo: Jack Coope (B&H

Cool & Special Cargoes Award, sponsored by TT Club: Gist,

Worldwide); Sam Greenhalgh (Zencargo); Katy Hopkinson

Killick Martin & Company

(Kuehne + Nagel); Zoe Lowe (Kerry Logistics); Keegan Starkey

Extra Mile Award, sponsored by Descartes - Kerry Logistics,

(Specialist Logistics Services) and Beckie Vallance (Geodis)

Moto Freight, Pentagon Freight, United Worldwide Logistics Ocean Services Award, sponsored by Port Express: Atlantic

In this extraordinary year, BIFA has been delighted with the

Pacific Global Logistics, Killick Martin & Company, Westbound

range of entries received to the BIFA Freight Service Awards 2020.

Logistics Services

The fact that so many BIFA Members took the time to document

Project Forwarding Award, sponsored by Peter Lole Insurance

their achievements while continuing to manage their businesses

Brokers: Atlantic Pacific Global Logistics, DB Schenker, RIF

through incredibly trying times is a testament to the tenacity of BIFA

Worldwide, Specialist Logistics Services, Ucargo

members. It adds to the esteem in which the BIFA Freight Service

Specialist Services Award, presented by Transaid: B&H

Awards, which is now in its fourth decade and rightly seen as the

Worldwide, In Time Worldwide Express, Lila International

blue riband event for the UK's freight forwarding and logistics sector,

Logistics, NNR Global Logistics

is held. I congratulate all the companies that have been shortlisted

Staff Development Award, sponsored by Albacore Systems:

and look forward to watching the videos revealing the winners.

Morrison Freight

Robert Keen, Director General, BIFA

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WANT TO KNOW MORE? Further information can be found at itthub.co.uk

L

ogistics UK’s highly anticipated Future Logistics Conference

The conference’s content streams will examine the issues set to

at ITT Hub has moved to summer 2021, to allow for a safe

challenge the logistics industry of the future including future business

and accessible experience in line with current government

strategies, future communities, future data and future vehicles.

restrictions on large scale gatherings.

The first British astronaut to visit the International Space Station, Tim Peake, will be headlining the conference with a session identifying

Now taking place between 30th June and 1st July 2021 at

areas where inspiration from space could provide solutions for 21st

Farnborough International Exhibition and Conference Centre as part

century logistics challenges.

of the inaugural ITT Hub event, the Future Logistics Conference will be a unique opportunity to explore the forces set to shape the logistics

For more information on Future Logistics Conference

sector, as David Wells, Chief Executive of Logistics UK explains:

2021, and to book your place at the free event, please visit itthub.co.uk/conference

The logistics industry is changing faster than many of us appreciate, with advancing technology converging with challenges such as climate change and the COVID-19 pandemic to reshape the nature of future

ABOUT LOGISTICS UK

UK and global operations. Ensuring the safety and contentment of

Logistics UK (formerly FTA) is one of the UK’s leading

our visitors, exhibitors and speakers is our top priority, which is

business groups, representing logistics businesses which

why we, in conjunction with Binswood Media – the organisers of

are vital to keeping the UK trading, and more than seven

ITT Hub – have made the difficult decision to postpone the event

million people directly employed in the making, selling and

from spring to the summer months. This will help to ensure we can

moving of goods. With COVID-19, Brexit, new technology

deliver an enhanced, safe experience for all involved. I would like to

and other disruptive forces driving change in the way goods

thank everyone for their patience and understanding.

move across borders and through the supply chain, logistics has never been more important to UK plc.

20 NOVEMBER 2020

LOGISTICS UK’S FUTURE LOGISTICS CONFERENCE:

NEW 2021 DATE CONFIRMED! FORWARDER magazine

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CUSTOMS CLEARANCE

Documented permission to pass that a national customs authority grants to imported/exported goods so that they can enter/leave the country.

Related topics Bonded warehousing Customs brokerage Duties & taxes

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CUSTOMS CLEARANCE

NEWS

6 NOVEMBER 2020

NATIONAL AUDIT OFFICE REPORT OF

WIDESPREAD BORDER DISRUPTION COMES AS NO SURPRISE

C

ommenting on the National Audit Office report that there

BIFA anticipates that the businesses which use its members' freight

is likely to be widespread border disruption at the end of

forwarding and logistics services to conduct cross-border trade

the post-EU Exit transition period, the freight sector says

between the EU and the UK, will feel the impact of a sub-optimal

that it comes as no great surprise.

border to varying degrees. BIFA acknowledges that, of late, the government has increasingly been putting in place coping responses

Robert Keen, Director General of the British International Freight

where it can. How effective they will be remains to be seen. With

Association (BIFA) says that the NAO assessment corresponds with

less than two months to go to the end of the transition period, BIFA

what it is hearing from its members, which believe that it will be take

members are still waiting for the government to provide complete

some time for a fully functioning border to be put in place.

information and clarity on the processes by which cross-border trade will be conducted at the end of the year; the systems that will

ABOUT BIFA

underpin those processes; and assurance that those systems, which

The British International Freight Association (BIFA) is the

necessary. Even before the pandemic, our members were concerned

trade association for UK-registered companies engaged in

that the 11-month transition wouldn’t leave enough time to prepare

international movement of freight by all modes of transport,

for all the reasons mentioned in the latest NAO assessment. Having

air, road, rail and sea. BIFA has around 1500 corporate

had their businesses affected badly by the effects of the pandemic,

members, known generally as freight forwarders, who

we really do continue to wonder whether they, and the clients they

offer a wide range of services within these various modes.

serve, will have the capacity to increase readiness for a sharp change

BIFA represents over 1500 UK companies in the logistics

in trading practices and conditions from the start of next year.

have yet to be tested, will actually work, and be able to do what is

and supply chain management sector. Members of BIFA are organisations engaged in the movement of freight to/from the UK by all modes of transport: air, road, sea and rail. Some members are also involved in providing customs clearance and other cross border controls.

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he British International Freight Association (BIFA)

The fact that the very first key action point in the letter states

welcomes the news that the UK government recommends

that businesses should appoint a specialist to deal with import and

the appointment of a specialist such as one its members to

export declarations, regardless of the amount or value of trade that

deal with import and export customs declarations.

the business does with Europe, is proof that the trade association’s work to obtain greater recognition of its members’ critical role is

The recommendation has a prominent place within a letter sent out

gaining deserved traction in Whitehall, and elsewhere. With less

by the UK government today to VAT-registered traders highlighting

than two months to go until the end of the transition period, that

actions they need to take to continue trading with the EU from

recognition has come somewhat late in the day. But as the old saying

January 1st 2021.

goes, “better late, than never.” It will also be welcome news for BIFA members, which as freight forwarders, are responsible for the

BIFA Director General, Robert Keen, says the trade association

logistics services that underpin much of Britain’s visible domestic

sees this recommendation as both an acknowledgement and an

and international trade.

endorsement by government of the vital role that freight forwarders have always played in oiling the wheels of visible international trade and managing the UK’s supply chains.

6 NOVEMBER 2020

FREIGHT ASSOCIATION WELCOMES

GOVERNMENT ENDORSEMENT OF ITS MEMBERS

PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com

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CUSTOMS CLEARANCE

NEWS

ASM WILL NOT OFFER SOFTWARE 11 NOVEMBER 2020

USING THE GOVERNMENT'S CUSTOMS DECLARATION SERVICE

FOR N.I. SHIPMENTS A gency Sector Management (ASM), a Customs clearance

I am writing to formally notify you that ASM will not be offering a software

software provider for freight forwarders, has written to

solution, using CDS, for shipments to and from NI. You will be aware that

Her Majesty's Revenue and Customs (HMRC) stating it

the original plan for CDS migration and the subsequent shut down of

will not be offering or supporting a software solution that uses the

CHIEF [Customs Handling of Import and Export Freight] was scheduled

Customs Declaration Service (CDS) for shipments in and out of

for September 2020. After extensive meetings with the SWH's [software

Northern Ireland (NI).

house], CSP's [community service provider] and HMRC it was realised and accepted that this date was totally unachievable and a realistic, albeit

The full letter to Jim Harra, Chief Executive and First

challenging date, was the end of 2021 and even this was likely to slip.

Permanent Secretary HMRC, appears here and – as of the

This date was conditional on the CDS Program delivering some functions

release of this statement – has not yet received a response.

and changes in agreed timescales but not all of these milestones were met. Whilst some organisations may have been able to accelerate their timescales not everyone has been able to do so and there are significant sectors of trade that will not be ready for 1st January.

When it was announced that CDS was the intended solution for delivery of the NI Protocol and would be required to go live on 1st January 2021 we undertook a review of our readiness for that date. We established that with an amount of de-scoping it was possible that we could have a rudimentary solution available for supplementary import declarations towards the end of the year. We had no possibility of inventory linked import or export functionality being available as there were, and are, significant gaps in some aspects of required functionality from both the CSP’s and the core

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HMRC CDS system. There are still blocking issues on export declarations, revenue creating import declarations and export dual running (inventory linking etc. when both CHIEF and CDS are in use).

ABOUT AGENCY SECTOR MANAGEMENT Agency Sector Management (UK) Ltd (ASM), is the leading

We concluded that we had no realistic chance of releasing a CDS

software provider to the UK Customs clearance and freight

compliant solution, training our users and helpdesk staff before the end

forwarding industries and has three decades of experience

of March 2021. We felt that any product we did release carried with it

in addressing the complex needs of global freight forwarders

the risk of significant reputational damage as it would be nowhere near

and providing total Customs solutions.

the standard expected by our users.

Sequoia, its complete software solution, supports across the We also had and still have significant reservations over the level of technical

board in:

support that HMRC can provide. Supporting ten live users making a few thousand declarations a month is a very different proposition from

Air & Ocean Import and Export

handling the expected one million inbound NI and 40,000 outbound

External Temporary Storage Facilities (ETSF)

shipments per month. CDS is not only a change of computer system it

Customs Freight Simplified Procedures (CFSP)

is a change of data elements and Customs regulations. It is not widely

Customs Warehousing

understood amongst our users, who are predominately intermediaries and

New Computerised Transit System (NCTS)

is even less well known among the end users, importers and exporters,

Designated Export Place (DEP)

who are required to provide the additional data that will be required.

Air Way Bills (AWB’s)

Many of the relationships between intermediaries and their customers are

Forwarding Documentation

based on electronic data exchange so any changes in what is required may

Job Costing and Invoicing

involve changes to both of their internal systems. These changes typically

Worksheets

take up to 18 months to complete.

Web Services Application Programme Interface

Taking all of this into consideration we consider that there is a totally

ASM represents the interests of the freight forwarding

unacceptable level of risk in mandating CDS and not having any workable

community through advocacy activities, ensuring its voice is

contingency plans. There is no benefit to trade in using CDS, it is a

heard during drafting of legislation and tackling the issues at

decision based on the requirement to operate the UK and the EU tariff

the forefront of the industry’s concern.

concurrently and the requirement to supply the EU with surveillance data.

The spectre of paralysing the whole NI’s trade movements is real and we

Through these activities, ASM ensures its software is

do not think that the TSS [Trader Support Service] can mitigate this to an

responsive to its users’ priorities, making it the innovative,

acceptable level. We would urge you to start to look at viable alternatives,

integrated solution they need, be they freight forwarders,

ideally using CHIEF which is currently in use and widely understood by all

community, or government systems.

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INDUSTRY SERVICES

Organisations and bodies that provide essential support to the freight and logistics industries.

Related topics Warehousing Insurance & legal Vehicles & equipment

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INDUSTRY SERVICES

NEWS

NOVEMBER 2020

THE FUTURE’S BRIGHT FOR

HD FORWARDING LTD E stablished in November 2019 by Doncaster-born

As we still face the uncertainty of 2020, opportunities have arisen to

CEO Kerry Whaley as a family-operated business,

assist in the transportation of clinical trials of Covid-19 vaccinations.

HD Forwarding Ltd has shown strength and resilience

throughout the Covid-19 pandemic

In the early days and months, the vision for the business was

somewhat different from where we find ourselves now. However,

In November 2019, Kerry made the decision to leave a salaried secure

the future for HD Forwarding Ltd is bright. In April 2020 an

position and start the business alone with £37.00 in her personal bank

opportunity arose to push sales, which could not be ignored.

account with an ambition to earn enough money through the business

We took the risk and grew the business by one, doubling the turnover

to pay her household bills and look after her children.

in a matter of months. This opportunity sparked the ambition to grow the business and within the next few weeks we found ourselves

HD Forwarding Ltd remains privately owned and has its purpose-

needing an administrator. This even further grew the ambition and

built head office in Doncaster with a regional office in Derby with

changed the vision of the business. Looking back at the original

plans for further regional offices to be set up in 2021.

business plan, targets were set with a full five-year plan in place.

These targets included recruitment plans, subscribing to our local

Supporting customers in the Doncaster area and on a national

chamber, purchasing a website and turnover targets. The business has

scale, from plastic recycling companies in Wellingborough, high end

exceeded these targets, employing our fifth member of staff almost

bathroom suppliers in Warrington and food merchants in Wigan.

four years ahead of schedule. To mark our first birthday, we invested

HD Forwarding Ltd also support the logistics of motorsport industry

and underwent a total rebrand, commissioning a local Doncaster

around the globe.

business to develop a logo and website that truly reflected the new aspirations and vision for the business. We now find ourselves with

In recent months the company has structured a complete rebrand

five staff members, two locations, over £1 million turnover in our first

to mark their one-year anniversary, moving into their purpose built

year and on track to exceed our 2020/2021 projections.

office and being awarded a multi-million pound contract.

Kerry Whaley, CEO, HD Forwarding Ltd

2020 has had its own unique challenges, however, HD Forwarding

The company plans to recruit towards the end of 2020 and even

Ltd has seen growth month on month by an average of 26%.

further in 2021. Their reputation and dedication for excellent

They supported customers during the National lockdown period,

customer service, together with competitive pricing have been

assisting with supermarket deliveries and PPE shipments into hospitals.

instrumental in making the business a success.

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www.HDFORWARDING.co.uk HD Forwarding Limited, Doncaster DN5 0SD FORWARDER magazine

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NEWS

WANT TO KNOW MORE? Further information can be found at logistics.org.uk

NOVEMBER 2020

LOGISTICS UK’S RESPONSE TO...

...WELSH GOVT’S TRANSPORT CONSULTATION I n the response to the launch today (17 November 2020) of

the Welsh Government’s transport strategy and associated consultation, Chris Yarsley, Policy Manager for Wales at Logistics

UK comments:

The new transport strategy shows the Welsh Government is

ABOUT LOGISTICS UK

ready and willing to work collaboratively with the logistics industry

Logistics UK (formerly FTA) is one of the UK’s leading

and that it recognises how vital the sector is in supporting Welsh

business groups, representing logistics businesses which

society and economy. The launch of a dedicated Logistics and

are vital to keeping the UK trading, and more than seven

Freight Plan for Wales is particularly encouraging for the future

million people directly employed in the making, selling and

success of Welsh business; Logistics UK is in a strong position to

moving of goods. With COVID-19, Brexit, new technology

help guide this work on behalf of our members as they support

and other disruptive forces driving change in the way goods

industry across the country. We look forward to working with

move across borders and through the supply chain, logistics

a government that seeks to engage proactively with the logistics

has never been more important to UK plc. Logistics UK

sector to deliver the best possible future for Welsh citizens

supports, shapes and stands up for safe and efficient logistics,

and businesses – particularly as we embrace opportunities for

and is the only business group which represents the whole

decarbonisation and advancing technologies, as well as tackling

industry, with members from the road, rail, sea and air

the challenges brought by the COVID-19 pandemic. The calls for

industries, as well as the buyers of freight services such as

the integration of freight and logistics into wider transport and

retailers and manufacturers whose businesses depend on the

land-use planning policy in Wales reflect our intention to keep

efficient movement of goods. For more information about

the country stocked with the goods and services it needs to

the organisation and its work, including its ground-breaking

succeed; too often, what logistics businesses need to be able to

research into the impacts of COVID-19 on the whole supply

serve communities effectively, such as suitable parking for delivery

chain, please visit logistics.org.uk

vehicles, are often forgotten about in planning decisions.

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...CSR STATEMENT

BY CHANCELLOR RISHI SUNAK

oday’s Comprehensive Spending Review announcement

key investment decisions now properly value the contribution

includes much for the logistics sector to be encouraged by,

that freight makes to the UK’s economic performance nation-

and we look forward to examining the detail. Upgrades to our

wide. Our members look forward to working with the new

railway network and the “biggest ever investment” in new roads are both

Infrastructure Bank to ensure that green initiatives and

essential to improving the competitiveness of our economy by enabling

improved infrastructure remains a government priority in

freight to move smoothly around the country, and across borders.

the years to come.

We are hoping to find that the Green Book guidelines used to make

Elizabeth de Jong, Policy Director, Logistics UK

...COMMENTS MADE

BY DVSA AT SELECT COMMITTEE I n response to remarks made by Gareth Llewellyn, outgoing

to the sector. During the early stages of the COVID-19 pandemic,

head of the DVSA in front of the Commons Transport Select

the Traffic Commissioners supported industry to keep goods and

Committee today (25 November 2020), David Wells, Chief

services flowing to keep the country running, unlike DVSA, which

Executive of Logistics UK, said:

closed down all its services and only reacted to the urgent needs of operators when pushed by industry. The Traffic Commissioners

To say the Traffic Commissioner service is ‘anachronistic’ and

kept their doors open to assist the work of our members throughout

the haulage industry does not need its support totally ignores the

2020 – a modern and forward-thinking approach, and not one rooted

huge benefits in safety and compliance which the service provides

in the 20th century, as Mr Llewellyn claimed.

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BUSINESS NEEDS ACTION, NOT TASK FORCES 12 NOVEMBER 2020

SAYS LOGISTICS UK

W

ith only 34 working days remaining until the end of the Brexit transition period, Logistics UK has reacted with incredulity at today’s (12 November

2020) announcement by the government of a Business Task Force at such a late stage in the process.

At this point in time, business needs direction and decisions by government, not another set of meetings,

says David Wells, Chief

Executive of the group which represents more than 18,000 businesses that keep the UK economy supplied with the goods and services it relies on.

With information still needed from government and

decisions required on GB-NI trade, this feels like nothing more than a smokescreen to cover up the government’s lack of focus on the issues which will hit the UK hard come 1 January 2021. Logistics businesses have been engaging closely with government since the election last December to clarify the supply chain issues which will ultimately affect us all. After a year of raising our concerns with government, this new task force feels like nothing more than a diversionary tactic to conceal the administration’s failure to grasp the issues which we and our members have been raising with them for nearly 12 months. Logistics businesses remain committed to making Brexit work for the good of the nation, but at this late stage, but needs government to face up to the complexity of the challenges our sector faces to keep Britain trading from the new year.

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NEWS

17 NOVEMBER 2020

LOGISTICS UK LAUNCHES

REPORT INTO VAN CRIME M ore than one third of businesses have had a van stolen

For more information, and to view the full report, please visit

in the last 12 months, according to Logistics UK’s Van

logistics.org.uk/campaigns/forms/van-security-report-

Security Report, launched this week. To understand

download-form

the nature and scale of van crime, the business group collated data from police forces across the UK and sought real-life examples and insights from van users through a Van Security Survey.

Van content theft has, on average, cost businesses ÂŁ4,250 in the last 12 months. In addition to initial cost implications, logistics businesses also face increased operational costs and potential staff and customer retention difficulties as a result of these thefts.

Currently, it is up to individual police forces to decide how to record commercial van crime, resulting in an incomplete picture of the extent of this type of crime. To better highlight the impact of these crimes on van operating businesses, to policy makers at all level of Government, Logistics UK is calling for a UK-wide standard reporting mechanism among all police force areas. Logistics UK is also calling for the Home Office to allocate a national crime reporting code to allow better understanding of the scale and reach of this crime and to support better allocation of police resources. It must be recognised that this type of crime is not victimless and its impacts are felt keenly by operators and their employees. We will also be looking to work with manufacturers of vehicle and security equipment to explore what features can be developed for commercial vans to minimise van related crimes.

Denise Beedell, Policy Manager for Vans & Urban, Logistics UK

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INDUSTRY SERVICES

NEWS

NO DEAL PUTS THE COUNTRY’S SUPPLY CHAIN AT RISK, 18 NOVEMBER 2020

SAYS LOGISTICS UK

L

ogistics UK is urging both sides in the Brexit negotiations

With no agreement currently in place for HGV access to and

to focus on achieving a consensus in order to protect

from the EU, many logistics companies cannot be certain if they

economies on both sides of the Channel from the impact of

can operate next year and cannot plan their work. This puts the

a potential No Deal outcome. Elizabeth de Jong, the business group’s

country’s entire supply chain at risk. Many deadlines have slipped and

policy director, is encouraging negotiators to take a pragmatic view

been reassessed over the past few months, but time really is now

in order to protect the interests of those charged with keeping

running out if the treaty is to be ratified in time for the New Year.

supply chains open:

Business needs and deserves certainty over the terms in which the economy will operate from 1st January 2021 – this further delay to

Neither side would benefit from a No Deal outcome. Both

the talks between the two sides leaves international hauliers and

sides should be seeking to avoid tariffs which would make everyday

traders in limbo, with little or no time to implement new business

household items we import more expensive, some by up to 30%.

processes. Logistics is agile and flexible but is running out of time

Without a deal, the cross-Channel logistics sector cannot function.

to make the necessary transition to new trading arrangements.

PLEASE GET IN TOUCH & SEND US YOUR NEWS editor@forwardermagazine.com

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INDUSTRY SERVICES

NEWS

2 NOVEMBER 2020

AITT & RTITB:

COVID-SECURE LIFT TRUCK TRAINING MUST CONTINUE L ift trucks present significant workplace risk and can only

On 26 March 2020, the Health & Safety Executive (HSE) issued a

be operated by people who have had appropriate training.

statement stressing that the

As the transport and logistics industry enters peak season,

and competent to operate any industrial lift truck equipment

duty remains to ensure staff are trained

during a time with more online demand expected than ever before,

and supporting the continued delivery of training. This guidance

it is essential that COVID-secure lift truck training continues.

has not changed.

Both AITT and RTITB are keen to stress the importance of continuing to provide keyworkers with adequate forklift operator training following the announcement of a second national lockdown starting on 5th November 2020.

Lift truck training is a critical service for keyworkers in the supply chain. It is educational, and practical training cannot be done from home. Therefore, it must continue so that keyworkers are able to work safely and in compliance with the law.

Adam Smith, Managing Director, AITT It is important that training providers remain open and deliver lift truck training in COVID-secure environments. However, they should take extra steps to protect people who are more at risk from coronavirus – those over 60 or clinically vulnerable.

Nick Welch, Technical Director, RTITB

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WANT TO KNOW MORE? Further information can be found at aitt.co.uk

AITT and RTITB have compiled the following key advice

• Where possible, avoid travelling outside of your area/

and information (in line with government guidance as of

region to deliver training, however if you do need to

2 November) to help Training Providers during this time:

travel, avoid using public transport and car sharing

• Only deliver training in a COVID-secure environment

• You can stay away from home for work purposes but again, avoid this where you can

• Theory training should be delivered in either a well ventilated, socially distanced classroom or conducted remotely via video/ computer-based software to reduce in- person contact

• Do not travel or deliver in-person training if you are experiencing any coronavirus symptoms, are selfisolating as a result of coronavirus symptoms, are sharing

• Anyone aged 60+ or classed as clinically vulnerable (e.g.

a household or support bubble with somebody with

BMI over 40, anyone instructed to get a flu jab each year or

symptoms, or have been told to self-isolate after being

pregnant) is at higher risk of severe illness from coronavirus.

contacted by NHS Test and Trace

They should wash their hands more thoroughly and more frequently than usual. They should also follow the rules strictly and minimise their contacts with others. Training Providers

• Remember training can still be undertaken by employees on furlough

should take extra steps to protect instructors or candidates who fall into this category

• Revisit your risk assessments and ensure they cover the latest guidance and COVID- 19 prevalence. For example

• Anyone classed as clinically extremely vulnerable, such as

if masks have been optional during in-person training

those with serious health conditions, should work from home,

you could now consider making this mandatory for

and where this is not possible should not work. Therefore,

candidates and instructors.

instructors and candidates falling into this category should not take part in any in-person training

• As of 2nd November the HSE has not issued any ‘certificate extensions’ and have no plans to, therefore

• Do everything possible to group candidates for training so that

refresher operator training should continue

candidates from different locations and/or employers are not mixing unnecessarily

For more information ,contact: AITT: www.aitt.co.uk Tel: +44 (0) 1530 810867 RTITB: www.rtitb.com Tel: +44 (0) 1952 520 200 FORWARDER magazine

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INDUSTRY SERVICES

NEWS

PELI BIOTHERMAL EXPANDS DEEP FROZEN RANGE 20 NOVEMBER 2020

TO MEET COVID-19 VACCINE SHIPPING REQUIREMENTS

P

eli BioThermal, the global name in temperature controlled

Product lines that offer deep frozen options include Crēdo™

packaging, announces deep frozen temperature controlled

Cube, CoolGuard™ Advance, CoolPal™ Flex, Sherpa Systems™,

packaging options with temperature ranges of minus 80

Crēdo™ Xtreme and Crēdo™ Cargo shippers. These lines include

degrees Celsius to minus 20 degrees Celsius. The new offerings

parcel and pallet sizes, as well as offering both single use and

help meet the growing need for increased deep frozen temperature

reusable temperature controlled shippers. Many of these expanded

ranges and payload capacities as pharmaceutical companies and

temperature ranges are also available through the Crēdo™ on

their supply chains prepare to bring COVID-19 vaccines and

Demand rental program.

therapeutics to market.

We know that pharmaceutical companies are in all phases of the Peli BioThermal has long offered its reusable Crēdo™ Cube in

development process for vaccines and therapeutics and working tirelessly

minus 20 degree Celsius and minus 50 degree Celsius temperatures.

to bring safe and effective drug products to market quickly. Our engineering

Through innovation and adaptation, many of the company’s product

team matched this urgency to ensure they have the correct temperature

lines now include a variety of frozen options that cover temperatures

controlled packaging to meet them where they’re at in drug development

of minus 20, minus 35, minus 50 and minus 80 degrees Celsius.

for the pandemic recovery, from discovery to distribution.

Greg Wheatley, VP of Worldwide New Product Development & Engineering, Peli BioThermal Peli BioThermal’s deep frozen products use phase change material (PCM) and dry ice systems to provide frozen payload protection with durations from 72 hours to 144+ hours. Payload capacities range from 1 to 96 litres for parcel shippers and 371 to 1,686 litres for pallet shippers.

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WANT TO KNOW MORE? Further information can be found at pelibiothermal.com

ABOUT PELI PRODUCTS Peli Products, S.L.U. is the global leader in the design and manufacture of high performance protective cases, temperature-controlled packaging solutions, advanced portable lighting systems and rugged gear for professionals and outdoor enthusiasts. Their products are used by professionals in the most demanding markets including fire safety, law enforcement, defense / military, aerospace, entertainment, industrial and in numerous outdoor markets.

Peli™ products are designed and built to last a lifetime.

Headquartered in Torrance, CA, Pelican Products, Inc. operates in 26 countries, with 24 international sales offices and six manufacturing facilities across the globe. For more information, visit pelican.com or behrmancap.com.

New deep frozen solutions are ideal for short-term vaccine storage, redirect courier transport of vaccines from freezer farm hubs to immunization locations and daily vaccine replenishment to remote and rural areas. Visit www.pelibiothermal.com/shipping-deep-

ABOUT PELI BIOTHERMAL

frozen-vaccines to learn more about the wide range of deep frozen

Peli BioThermal Ltd. offers the widest range of temperature

Peli BioThermal shippers.

controlled packaging and service solutions to the global life sciences industry. The company is the recipient of two

Peli BioThermal is a division of Peli Products, S.L.U., which is the

Queen’s Awards for Enterprise: International Trade in 2018

European arm of Pelican Products, Inc., which is a portfolio company

and Innovation in 2017. The company’s products ensure

of Behrman Capital, a private equity investment firm based in New

that delicate biological materials arrive intact and effective,

York and San Francisco.

despite exterior environments. Peli BioThermal is dedicated to developing innovative products designed to fulfil the complex needs of the global life sciences industry. The company’s customers benefit from its extensive expertise in ensuring that temperature stability is maintained throughout the distribution chain. The company also offers a complete portfolio of services and software to support end-to-end temperature-controlled packaging asset management.

Outside of Europe, the company does business under the name Pelican BioThermal LLC. For more information, visit pelibiothermal.com.

FORWARDER magazine

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INDUSTRY SERVICES

NEWS

PARTNERSHIP DRIVES GROWTH 24 NOVEMBER 2020

& SUCCESS

P

aul Roehricht, UK strategic account manager for Brandsafe,

Understanding demand and managing the supply chain efficiently

considers the critical role aftersales care and partnership

to secure product stock levels, supported by the deployment

plays in delivering the highest standards of safety and

to customer sites of skilled, well resourced service teams, who

protection in the warehouse and logistics environment.

understand the nuances and critical issues on the ground when it comes to onsite installation of systems and products, are key

It should really go without saying that taking care of your customers

ingredients in a recipe for getting things right first time, every

once you have provided and installed products is best practice and

time. For example, if you cannot supply customers with the right

the number one priority for any supplier. But too often in the

part or product when they need it, and then install properly, they

scramble to deliver and look for new customers, it can be to easy

will go elsewhere.

to fail to follow through or appreciate that active aftercare can be beneficial for business.

Positive experience Customers will be far more satisfied if they see your demonstrable

Indeed, aftersales care and support reflects a genuine insight into

focus on service and aftercare support, too. They’re more likely to

customer needs as well as an opportunity for a supplier to secure

purchase from you in the future if they have a positive experience

additional business in future: it’s been estimated that margins

of your company and project management capabilities - they may

generated by post-sales activities can be several times higher than

even recommend the brand to other potential customers as a

those of initial product sales.

result. For most companies, better service and aftersales support boosts revenue, delivers greater profitability and inevitably

Good customer service does not stop once a purchase has been

creates a powerful competitive advantage for the brand. Simply

made, installed and your team has left the building. It’s only right

put, it’s good business.

that customers investing significant sums in safety and impact protection systems – indeed, any products – deserve the highest

Undoubtedly, the current pandemic is re-shaping the way many

quality service, fast and effective resolution of problems or queries,

organisations conduct business. And this can be reflected in the

as well as a touch of added value.

role partnership plays in areas such as project management – and how sector suppliers such as Brandsafe go the extra mile.

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WANT TO KNOW MORE? Further information can be found at brandsafeprotection.com

Suppliers and customers who adopt a partnership approach can see

investment and redevelopment plans, or may need these skills on a

rewards and reap significant benefits; particularly in the warehouse

more flexible basis. Working in partnership with your supplier, who

and logistics industry, which has been prone to accusations of

will have the requisite experience and expertise in place and available

unwillingness to share best practice and engage collaboratively on

for use, will add even more supply chain value and allow people to

safety matters to drive wholesale improvements for the benefit of

benefit from skilled resources.

all sector operators.

Innovative approaches can be shared throughout our sector, opening Supply chain collaboration has a lot to offer. Relying on your

up advantages and delivering benefits for all. Partnership can make

supply partner to effectively project manage critical installations,

things a lot easier, quicker and cheaper, helping to support your

for example, can reduce costs while improving quality and service

health and safety commitments as you move into new geographical

levels. As we see online sales surge as a result of the pandemic

areas, expand operations or enter markets to access new customers

seemingly without end, many retailers and distributors are peddling

and opportunities.

fast to re-organise and invest to either upgrade or redevelop existing warehouse infrastructures, or build new multi-complexes

It will unquestionably facilitate new dynamics in the supplier/customer

and international distribution hubs to accommodate strategic

relationship, paving the way to mutually beneficial commercial and

growth and expansion.

operational advantages. So in a sector that constantly evolves to meet the ebb and flow of changing consumer tastes and faces

Operators may be rightly concerned about investing at a time when

challenges around keeping people safe and secure while maximising

managing the bottom line is crucial but, with so much current change

productivity, surely there’s no better time to explore partnership

in consumer behaviour and purchasing decisions, there is no time

with your suppliers and the role it plays in delivering the highest

for businesses to rest on their laurels.

standards of protection?

Indeed, online sales in 2020 are expected to grow 19% year-onyear, up from pre-pandemic estimates of 11%, rising from a total of £66bn in 2019 to almost £80bn this year. Some forecasters suggest

ABOUT BRANDSAFE

UK e-commerce will grow in value by as much as £5.3bn by the end

Brandsafe specialises in bespoke designed impact protection

of the year. Supermarket supply chains are also seeing big surges in

systems and solutions for distribution centres, warehouses,

demand, placing additional pressure on their distribution and supply

and manufacturing and production facilities. The company’s

chain infrastructure.

innovative product range combines the versatility of polymer with the inherent strength and cost-effectiveness

Partnership delivers

of steel. Brandsafe prides itself on its unmatched project

Skilled labour, which should be utilised effectively, is a resource

and consulting expertise, which provides an unrivalled

in short supply, whose use must be effectively deployed. Many

solution for companies who put safety first. More at www.

businesses in the warehouse and logistics sector might not be able

brandsafeprotection.com

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INDUSTRY SERVICES

NEWS

9 NOVEMBER 2020

LOGISTICS UK WELCOMES

48T INTERMODAL FREIGHT TRIAL I n response to the Department for Transport’s (DfT)

As a result, some current routes may not be permissible. Those

proposal of a limited 48 tonne intermodal freight trial, Phil

taking part in the trial will also be required to comply with other

Lloyd, Head of Engineering Policy at Logistics UK, comments:

existing rules, such as maximum axle weights, and it is likely that

Logistics UK welcomes the trial and supports the idea that the

they will be limited to a maximum journey length; currently proposed

ability to operate at 48 tonnes for domestic intermodal journeys

to be 50 miles. Operators are also required to be part of domestic

will improve efficiency within the supply chain and support the use

intermodal – road and rail – operations. Currently the maximum

of rail freight. While the consultation is ongoing until January 2021,

laden weight for a six-axle articulated lorry on the roads of Great

it is proposed that the trial will allow six-axle articulated lorries to

Britain is 44 tonnes. Allowing a 48-tonne operation would therefore

run at 48 tonnes by specific operators and will comply with existing

enable a reduction in the number of journeys required to service each

constrains of the current road infrastructure, such as bridge capacity.

train, resulting in reduced road congestion and lower emissions.

8 NOVEMBER 2020

IN RESPONSE TO CHANGES TO THE ARRANGEMENTS FOR

I

FREIGHT ARRIVING FROM DENMARK

n order to ensure the integrity of the UK’s supply chain, it is

customer. In any case much of the ferry transport between the UK

vital that our HGV drivers can operate safely, and our members

and Denmark is sent in unaccompanied trailers, so drivers simply

will ensure that their drivers follow all government advice and

collect their loads from ports, with no need to travel across the

isolate for 14 days if they are arriving from Denmark. At the same

border. The industry will continue to maintain high levels of vigilance

time, logistics is an agile industry and importers can switch between

and follow all necessary health protocols to protect the UK.

transport modes to ensure that products still arrive at the end

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RECRUITMENT & TRAINING NEWS

20 NOVEMBER 2020

SUPPLY IN DEMAND:

WOMEN URGED TO CONSIDER JOBS IN SUPPLY CHAIN L eading recruitment platform, Monster, is appealing for more

The trade association reports that women have a higher pass rate for

women to consider roles in the logistics, transportation and

the HGV license test, but account for less than 9 percent of people

supply chain industry following a surge in the number of job

who take the test. Of the estimated 300,000 HGV drivers in the

vacancies available in the sector.

UK, less than two per cent are women.

A recent job market boom has meant all stages of the supply chain have

A career in the industry is one with a range of development

experienced growing vacancy numbers, with over 50,000 jobs currently

possibilities for both men and women. Workers can spend time

advertised on job boards and websites, according to latest figures.

listening to podcasts and audio courses. They can also upskill to bigger trucks, specialist trucks or additional forklift skills. HGV driving is

There is no doubt a significant gender imbalance; women currently

a smart career choice. We are in desperate need of pioneering

account for only 13 percent of the 850,000 UK workers in warehouse,

women who can change the perception of the industry. This is a

logistics and delivery. As a result, Monster has launched a campaign

clear opportunity for a sector that, even with extended furlough and

to attract more women and challenge traditional perceptions that a

lockdown measures, is still struggling to fill open vacancies. There’s

job in logistics is ‘for men.’

a wide variety of roles hiring right now at all levels of experience.

From Warehouse Operatives, Dispatchers, Managers and Customer

HGV drivers, for example, are desperately needed. In the UK alone,

Care to Forklift operators, Delivery drivers and HGV Drivers.

there is an estimated shortage of 59,000 HGV drivers, with 64 percent

Derek Jenkins, General Manager UK & Ireland, Monster

of transport and storage businesses facing severe skills shortages, according to The Freight Trade Association. The current average age

The recruitment platform hopes to support women in the industry

of a UK HGV driver is 50 and rising. New drivers are not entering the

and encourage more to join by raising awareness of the issue

service fast enough to replace retirees and meet demand.

across its website and marketing channels. Monster is also running advertising campaigns in motorway service stations to support supply chain businesses with their recruitment efforts.

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F

ollowing a successful introduction to the market in early

Trident Worldwide are looking for quick learners with lots of

2020, fast-growing flexible warehousing and logistics platform

enthusiasm and a desire to make their mark on the growing

Trident Worldwide has launched an exciting paid internship

company, with other necessary traits including being team player

scheme for business-minded hopefuls looking to get into the industry.

and a confident communicator. The Trident workforce are 100% remote so there are no restrictions on location, which is pivotal in

Trident Worldwide is in the midst of an exciting phase of expansion,

building a scalable and adaptable workforce, especially in the world

with a surge in demand for its global services pushing the platform to the

we live in today.

forefront of the industry. In less than a year, the platform’s innovative, flexible and efficient solutions have proved extremely popular with an

Our internship offers the opportunity to find the next

ever-developing pool of clients, which has lead the business to look to

generation of leaders, which is why the internship programme

enhance its talented workforce through the new internship programme.

is so important. The process will allow candidates to walk in as novices and walk out as professionals. Young talent is the future

Trident Worldwide is offering a six-week paid internship to a total of

of the company and those involved will be ambassadors for the

30 successful applicants who can expect to gain valuable insight into

brand, so it is important to invest in the next generation and

the business’ core operational functions, provided by some of the

mould them into professionals that will echo the voice of Trident

most renowned trainers in the logistics and warehousing industry.

Worldwide. We are here not only to help young people in the

The selected interns can expect to work in Trident’s fast-paced

current climate, where jobs are not so readily available, but to

and exciting environment, gaining valuable experience across four

make a mark on their futures too.

specialisms: Sales, Account Management, Operations and HR.

Arjun Thaker, CEO, Trident Worldwide

After the initial six-week internship, applicants will have the

For more information on the scheme please contact recruitment@

opportunity to undertake an assessment which will determine their

trident-ww.com. The start date for the internships is December

suitability for a full-time position at the business, with positions

2020 and the internship will run into the new year.

available across departments.

TRIDENT LAUNCHES PAID INTERNSHIPS 20 NOVEMBER 2020

TO SUPPORT INDUSTRY SURGE IN DEMAND FORWARDER magazine

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RECRUITMENT & TRAINING

APPOINTMENTS

WELCOMING TO

BRYAN MOST

THE NEW YORK SHIPPING EXCHANGE (NYSHEX)

IN THE POSITION OF SENIOR VICE PRESIDENT OF RETAIL

W

ith the additional $13.5 million in

Retailing is a major part of every economy in the

additional growth financing announced

world, and supply chains are what link shoppers with

earlier this month, NYSHEX will

the experiences and products they desire. Complexity

expand into new shipper segments, and grow its

is growing, driven by consumer demands and

geographic footprint starting with retailers. Retailers

competitive pressure. Retailers must establish best-in-

are particularly exposed when the flow of cargo

class supply chain capabilities to remain competitive. I

is disrupted as stock-outs can lead to lost sales,

have over 25 years of experience, working with both

diminished share price, and even insolvency. Given

shippers and carriers and was immediately impressed

NYSHEX’s track record for increasing supply chain

with the simplicity and effectiveness of the clear and

reliability from an industry average of 67% to 99%+,

customizable contract terms, visibility to contract

NYSHEX is uniquely positioned to help retailers

performance and fair resolution of exceptions. At

overcome these challenges.

NYSHEX we are building solutions on that strong foundation that enable retailers to exceed their

With this mission, over the coming months, NYSHEX

customer’s expectations, optimize their processes,

will launch an additional solution aimed at enabling

secure their supply chain and reduce costs, the results

retailers to exceed their end-customers’ expectations,

of this innovative approach are proactive and swift

optimize processes, mitigate risk, and reduce costs.

exception resolution, less rework, and streamlined, fluid operations, communications, and business

Bryan Most joined NYSHEX in August 2020 as Senior

processes. This benefits every retailer, and anyone

Vice President of Retail, after serving as the Vice

shipping internationally.

President of Transportation at Walmart Stores Inc.

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During his time with Walmart, Bryan spent 20 years

Bryan brings a wealth of experience and collaborative

leading a variety of high performing teams in Supply

approach that will help NYSHEX continue to innovate to

Chain and Global Transportation. During that tenure,

best serve retail customers. Bryan joins the leadership

he used global leverage to create long-term logistics

team and will contribute to NYSHEX’s product

strategies supporting all global retail markets by

roadmap and overall company strategy. Connect with

developing collaborative relationships and customer

Bryan today to learn more about how NYSHEX is

specific supply chain solutions.

helping retailers establish best in class supply chains.

FORWARDER magazine

ISSUE59

WELCOMING TO

THOMAS KIPP

ARAMEX

IN THE POSITION OF

A

CHIEF OPERATING OFFICER

ramex (DFM: ARMX), a leading global

Prior to that, Mr. Kipp held senior leadership roles

provider of comprehensive logistics and

in global organizations, including Monitor Deloitte

transportation solutions, announces today

and BMW Group.

the appointment of Thomas Kipp as the Company’s new Chief Operating Officer (COO).

I am pleased to welcome Thomas to our leadership team. I strongly believe that his wealth of experience

Mr. Kipp brings over 25 years of experience across

and proven track record of entrepreneurial

Logistics, e-Commerce and Management Consulting

leadership, commercial acumen, and unparalleled

in Europe, Asia and North America. As part of the

client management will be instrumental in successfully

senior leadership team, Mr. Kipp will be responsible

executing our strategic vision. Thomas complements

for overseeing Aramex’s global operations, business

our strong people and performance-driven culture

development, improving operational efficiencies, and

and will build on our continued success, driving

championing crucial process improvements, in line

Aramex’s position as a leading industry player in its

with the Company’s long-term growth strategy.

core markets.

Bashar Obeid, Chief Executive Officer, Aramex

Mr. Kipp joins Aramex after spending nearly 15 years with Deutsche Post DHL Group (DPDHL),

Over the course of the year, Aramex has experienced

where most recently, he served as the Executive

a surge in e-commerce activities resulting from

Vice President for Corporate Incubations and led

increased online shopping during COVID-19 related

the development of new business models outside

lockdowns. In response to the robust demand, the

the company’s core business. Prior to this role,

Company ramped up on the ground operations

he was the Executive Vice President, Strategy and

through increased recruitment, as well as investments

Business Development for Post, e-Commerce and

in expanding its fleet, warehousing facilities, and

Parcel (PeP), where he managed strategic projects,

related infrastructure. Aramex also continues to

developed and implemented technology-based

capitalize on its innovative crowd sourcing solution,

process improvements and managed the brand. In

Aramex Fleet, and digitally enabled solutions including

addition, he also held CEO positions across the

Aramex Spot as part of the Company’s commitment

company’s e-Commerce and Global Mail divisions.

to strengthen its last mile capabilities.

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RECRUITMENT & TRAINING

APPOINTMENTS

WELCOMING TO

MARC ANSELL

SOUTH LINK

IN THE POSITION OF BUSINESS DEVELOPMENT MANAGER

L

ancing-based logistics firm, South Link Ltd, has

Reflecting on his first few weeks with South Link, Marc

strengthened its team with the appointment of

comments,

a new Business Development Manager (BDM).

grow and continue to deliver quality palletised freight

I am really excited to help South Link

solutions for our customers throughout Sussex.

Marc Ansell joins the team with a wealth of experience

I know the area well, having covered the region in

in logistics and a vast amount of local knowledge,

various roles in the past, so I feel I am prepared for this

having covered the Sussex area for a number of years.

new challenge. I love finding solutions for customers and being able to help clients when they are in need,

Marc started his career in logistics at the age of 18

offering them a platform for growth in their sector and

and has since held various roles in the sector. Starting

a solid base which they can rely on.

as a night loader, Marc soon gained his Class 2 licence and then became a multi-drop driver. Following

South Link is owned by Karl Reidy, who founded the

this, he went on to gain his Class 1 and operated in

business in 1991. Karl said,

various roles, driving throughout the UK and Europe.

forward to seeing what Marc can achieve with us, as

After this, he transitioned into the operations side of

his track record is really strong and I know he is a

logistics, where he developed a keen understanding of

proven BDM!

We are really looking

network and haulage requirements. Most recently, for the last five years, Marc has been working as a BDM

Karl took the decision to take on Marc, partly down

in the industry.

to his vast experience, teamed with great knowledge of the sector and the local area.

Now South Link, which is a shareholder member of both the Pall-Ex and Fortec pallet networks, is

When asked about what he was enjoying about the

targeting further business growth in the run up to

role so far, Marc responded,

the festive period with Marc’s arrival. Marc will be

fantastic‌a really good group of people. The team

responsible for the growth of the business by bringing

spirit is brilliant, and I already can tell Karl is a great guy

on new, quality customers as well as building strong

to work for. After speaking to Karl and the rest of the

relationships with existing clients.

team, I believed we all had the same drive to succeed

The team here are

and working with them would be a pleasure.

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WELCOMING TO

RICHARD TUCKER

TRIDENT WORLDWIDE

IN THE POSITION OF

VICE PRESIDENT OF SALES

T

rident Worldwide, the flexible warehousing

As the effects of Coronavirus highlight the importance

and logistics platform, is delighted to

of a streamlined supply chain more than ever, Trident

announce the appointment of Richard Tucker

software allows businesses the flexibility to manage

as Vice President of Sales.

their logistics and fulfilment with no restrictions, at a time when businesses most need to focus on growth.

Bringing over 20 years wealth, experience and knowledge working in the 3rd party logistics, supply

We’re thrilled to welcome Richard to the team.

chain, retail, e-commerce, end-to-end SaaS technology

This year has seen logistics demand increase rapidly

and final mile strategy customer facing solutions,

and we are delighted to have been able to continue

Richard has been instrumental in high growth new

to develop our highly-regarded team throughout

product go-to market strategies , having worked with

this time. Richard brings a wealth of knowledge

some of the biggest brands in the fast paced industry.

and experience and it’s appointments such as this which will prove vital in ensuring Trident Worldwide

Richard joins the business to continue to successfully

continues to be at the forefront of warehousing and

deliver new business channels, growing revenue from

logistics services.

an existing customer base and developing prodigious

Arjun Thaker, CEO, Trident Worldwide

partnership channels. Due to rapid business growth he will also be managing and developing the new sales

Trident Worldwide is a revolutionary platform that

and account management team.

provides end-to end logistics, warehousing and marketplace solutions; completely transforming how

On his new appointment Richard commented,

organisations will monitor their complete logistics.

Trident was founded on the basis of being the

Trident Worldwide is set to take on the likes of

cutting-edge warehousing and logistics platform that’s

logistics giants such as Amazon, yet the platform

transforming the way thousands of businesses send,

isn’t anticipating a battle, thanks in part to its non-

store and sell, I am really looking forward to taking

controlling approach. The platform simplifies and

the business into 2021 and beyond.

modernise operations, allowing the opportunity for businesses to grow without logistical restraints.

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RECRUITMENT & TRAINING

APPOINTMENTS

WELCOMING TO

JAN-MAARTEN DE VRIES & MICHIEL WESSELING

BRIDGESTONE

IN THE POSITION OF CEO & COO OF BRIDGESTONE MOBILITY SOLUTIONS (BMS)

B

ridgestone has appointed Jan-Maarten de

Joining De Vries is Michiel Wesseling, who will become

Vries and Michiel Wesseling as CEO and

BMS’s Chief Operating Officer – a newly-created role

COO of its Bridgestone Mobility Solutions

responsible for the operational aspects of the business

(BMS) business unit. Thomas Schmidt, the co-founder

including its supporting functions. Wesseling has spent

of WEBFLEET, will be leaving Bridgestone and his role

the last 11 years of his career at Webfleet Solutions,

as CEO and Managing Director of the BMS business

of which more than eight were spent as VP Finance

unit at the end of this year.

& Operations.

Schmidt led Webfleet Solutions – formerly known

By appointing a strong team of complementary leaders

as TomTom Telematics – to become Europe’s leading

to replace Thomas Schmidt, the company ensures

telematics business. In early 2019, the business was

business continuity as well as the reinforcement of

acquired by Bridgestone as a major milestone on its

the current strategy and the accelerated introduction

journey to become a leader in sustainable mobility. In

of new concepts. These changes are effective

the time since then, Schmidt has been instrumental

1 January 2021.

in the successful integration of the two businesses and the creation and leadership of BMS, which is now

Thomas has had an incredible impact on not only

responsible for Bridgestone’s growing digital mobility

Webfleet Solutions or Bridgestone, but mobility in

solutions business.

general throughout his long career in our industry. He is a true pioneer, whose energy, network and expertise

Schmidt will be leaving Bridgestone to pursue a new

are unrivalled. He will be missed, but I know he will

venture: sharing his experience and inspiration with

be of huge benefit to the young entrepreneurs out

young entrepreneurs and start-ups. In his place, Jan-

there. Jan-Maarten and Michiel are two experienced

Maarten de Vries, who joined Bridgestone in July as VP

and driven leaders who represent a new era for

Data Solutions & Innovations, one of the four business

Bridgestone Mobility Solutions in a very important

lines within BMS, will become CEO of the business

time for digital mobility. Our pipeline of in-house

unit. Before joining Bridgestone, De Vries worked in

talent has once again been put to excellent use.

global strategic and marketing leadership roles with

Laurent Dartoux, EMIA CEO, BMS

WABCO, TomTom and Philips.

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WELCOMING TO

SEBASTIAN PLESIŃSKI

PALL-EX

IN THE POSITION OF

P

MANAGING DIRECTOR

all-Ex Group Limited has appointed a

than before the pandemic. The business model of Pall-

new Managing Director to support the

Ex is different from the corporate groupage operators

international logistics giant in its new era, as

I have worked with, previously, although the service

it continues its pan-European expansion.

offered to the final customer is the same. It will be a challenge for me to use my experience in building

Former DSV Sales and Marketing Director, Sebastian

groupage models into an associated network, where

Plesiński, has taken the helm at the firm’s Polish hub,

each member of the network is also a customer and

bringing 20 years’ logistics and international business

should be treated in the same way. The most important

experience to the role.

task for the next 12 months is to complete the network and add strategic quality regional members; without

At DSV, Sebastian increased the company’s revenue

it, it is difficult to plan daily operations and ad-hoc

by over 50% in a five-year period, supporting its

activities can become expensive and ineffective. The

growth into one of the five largest logistics operators

next task will be to prepare the central hub for the

in Poland, and previously held a number of roles at

volume increases that we plan to bring in the coming

GEFCO and UPS.

years and to further develop our relationships with the other Pall-Ex partners for cross-border volume.

His all-round experience spans the management of sales departments of transport services across road, air and sea, plus courier and contract logistics.

This is an exciting time for Pall-Ex Group and Sebastian’s extensive experience will provide a fresh new perspective for our operation in Poland

Sebastian Plesiński comments:

There is no doubt

and across the Central Eastern European region.

that our biggest challenge right now is the current

His sector knowledge and insight will prove vital in

economic situation related to the pandemic.

maximising the potential of our polish operation, its

Government restrictions and market uncertainty

members, and supporting the network through this

mean that, firstly, volumes are unpredictable, disturb

challenging period.

the operation of the network and influence all

Mark Steel, Managing Director of International

forecasts. Secondly, openness to changes of potential

Business Units, Pall-Ex Group

new network members and customers is much lower

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RECRUITMENT & TRAINING

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The leading job board for the global freight industry

Reimagined.

Redesigned.

Relaunched.

FORWARDER magazine

ISSUE59

131

RECRUITMENT & TRAINING

VACANCIES

BUSINESS DEVELOPMENT MANAGER

OPERATIONS MANAGER CHESTER

GLASGOW, UK £45,000 + CAR + COMMISSION matt@headfordgroup.com | +44 (0)1454 628 787

CHESTER, UK GB11467

• Top-25 global freight business • Must have provable billings of £500k+ per annum • Demonstrable strong client relationships • Loyalty and consistency in career path is essential

Your role

info@forwardingjobs.com | +44 (0)1454 275 937

This role will be accountable for all departmental activity including Health & Safety, achievement of business KPIs, labour, training, team development and engagement, quality, environment and security.

Your responsibilities • Responsible for managing cost performance in line with BUSINESS DEVELOPMENT MANAGER LONDON, UK £45,000 + CAR + COMMISSION matt@headfordgroup.com | +44 (0)1454 628 787

• Global Freight business • Must have provable billings of £500k+ per annum • Demonstrable strong client relationships

EXPORT AIRFREIGHT OPERATIONS CLERK COLNBROOK, UK £COMPETITIVE, D.O.E., HOLIDAY: 22 DAYS MONDAY TO FRIDAY 9AM TO 5PM (SOME EVENING & WEEKEND WORK, OVERTIME PAID) vac@headfordgroup.com | +44 (0)1454 275 951

Working in a team of 3, the successful applicant will be responsible for day-to-day operations of export airfreight department based in Colnbrook, working within the AOG department.

Must have minimum 5 years' operational experience working within airfreight exports. Experience with aerospace and ships' spares would be an advantage but not essential.

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forecast / budget ensuring appropriate measures are in place to manage variation • Devise and implement operational and financial KPI targets to ensure business and customer requirements are achieved • Develop strong relationships with internal and external customers to better understand key business drivers and devise tactical improvement plans to support continued growth / success • Promote a culture of Continuous Improvement by capturing and leading CI initiatives / projects and developing support structures through CI training workshops • Identify resource requirements for each department based on forecast activity and devise tactical plans to manage shortages / surplus • Interrogation and approval of departmental spreadsheets / reports as required to ensure the integrity of KPI data • Operate and interrogate Warehouse Management Systems (WMS, GRIP) to identify potential improvements • Conduct regular customer and supplier reviews

Your skills and experiences • Strong PC skills including Microsoft Office applications • Good knowledge of creating and interrogating spreadsheets

• Ability of interpreting data • Experience of managing large teams • Managing costs against a budget • Development and understanding of KPIs • Health & Safety legislation • Appraisals and disciplinary

D

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VACANCIES UNITED KINGDOM

SEAFREIGHT SUPPLY CHAIN SPECIALIST

• Ensure customer communication is precise and received

BIRMINGHAM, UK FIXED-TERM CONTRACT GB11644

• Maximise profitability on all shipment files, keeping

info@forwardingjobs.com | +44 (0)1454 275 937

Job Overview Are you looking for a career in a freight forwarding and want to work for the world’s number 1 sea freight forwarder then we have an excellent opportunity at our Birmingham Branch to join our International Supply Chain team.

Your role We are currently recruiting for a Seafreight Customer Care Specialist on an initial 6 month contract to join our International Supply chain management department who will be responsible for providing best in class customer service to our customers managed by the supply chain team every day.

As part of your role as a Customer Care Specialist you will be liaise daily with internal and external customer ensuring this is carried out in a timely and professional fashion.

Your responsibilities • Provide excellent customer service all day, every day to our

customer base.

• Seeking ways to add value to their business and communicate these effectively to the relevant parties to change processes for the better • Build a close and robust relationship with our customers to guarantee that they will turn to us when they require help and will trust us with potential other business opportunities • To ensure that all shipments are undertaken to meet, as a minimum, or exceed the customer’s expectations in terms of the standard of service provided, cost agreed and specified time frames • Communicate effectively with all overseas offices to arrange importation of freight based on customer-specific requirements. This includes but is not limited to Customs clearance, deliveries and import documentation control.

• Utilise our customer solutions teams to put relevant and informative reporting in place to show important value added areas for improvement • Monitor and report on shipments and communicate any updates /or non-conformances to the affected parties, i.e. customer, customs team or Intermodal team

in a timely manner. Damage/claim reporting, TIP reporting.

operational errors to a minimum and alerting management to potential problems.

• Be responsible for accurate accounting across your customer base and conforming to the current • To attend customer/supplier visits where required and ensure that all reporting must be accurate and delivered according to agreed deadlines

Your skills and experiences • Previous experience in customer facing/service role ideally

in a logistics/supply chain environment would be advantageous • Excellent written and oral skills and confident liaising with customers and colleagues • Previous Seafreight experience is advantageous • Ability to work to deadlines, and under pressure in some situations.

• Good organisation skills and able to work on own initiative and as part of a team.

• Proficient use of Microsoft Office – specifically Word, Excel and Outlook.

Good reasons to join If you would like to become a valued member of our team then we will also make sure that you’re rewarded for your commitment and expertise. We are offering a competitive salary and 23 days holiday plus bank holidays and life assurance.

You will also have the opportunity to join the contributory Kuehne+Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.

About Kuehne+Nagel With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.

RECRUITMENT & TRAINING

VACANCIES

EXPORT MANAGER, FREIGHT FORWARDING COLNBROOK/HEATHROW, UK FULL TIME: MON TO FRI 9AM–5.30PM SALARY: £38,000–£43,000 BASIC D.O.E. PROFIT SHARE COMPANY CAR FOR CLIENTS VISITS vac@headfordgroup.com | +44 (0)1454 275 951

We are working on behalf of a freight forwarder who requires an export manager in a full-time role based in Colnbrook/Slough.

Job Description The focus of the job entails that objectives are established for the storage and/or distribution of products to maintain product safety, quality and legality in accordance with the quality policies of the BRC Standard.

• To manage the export department and staff • To arrange the export of cargo by air, and ocean • Liaise with airlines • Liaise with HMRC, Port & Plant Health and other

government bodies • Organise export clearances, and correct documentation relating to the movement of cargo • Create export documentation required for the shipping of cargo • Provide a high level of customer service • Liaise with overseas offices, partners and agents • Strong Administration skills • To sort, filter and distribute documentation, and create and maintain job files in an accurate and timely manner.

• Arrange the X-ray screening of cargo in line with CAA/DFT regulations • Arrange bookings with airlines, shipping lines and transporters

Compliance duties • Control and maintenance of quality management system and procedures • Management of internal audit program • Undertake warehouse hygiene inspections

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OCEAN IMPORT OPERATOR LEEDS, UK £COMPETITIVE matt@headfordgroup.com | +44 (0)1454 628 787

I am recruiting for a well known, local and independent freight forwarder looking to add to their expanding team in Leeds.

This has client has been operating for over 30 years assisting their clients with their logistics requirements from a wide range of industries including aerospace, manufacturing, engineering, events and exhibitions, chemicals and oil and gas.

The position is for an experienced Air and Sea Operator with customs experience.

Responsibilities • Liaising with clients / overseas partners / agents.

• Speaking with customers and clients on a regular basis, negotiating rates and providing quotations.

• Contacting clients, making sure all information

and paperwork has been received for the shipment.

• Working on key accounts and general imports (LCL/FCL) from global destinations.

• Dealing with import documentation from start to finish including customs entries.

• Making sure all documentation is processed and input into the system.

Export duties • Management of export operations • Administration of warehouse systems (WIRES) • Management of internal controls • Forward planning of resources to ensure effective delivery of products and services

• Assisting with BRC documentation • Ensuring compliance with relevant EU legislation • Member of Food Safety / HACCP team

VACANCIES UNITED KINGDOM

NETWORK CONTROL GROUP SUPERVISOR – TRANSPORT MANAGEMENT

COLNBROOK/HEATHROW, UK SALARY £29,000 BASIC + £4,000 SHIFT ALLOWANCE SUNDAY TO THURSDAY, 7:30PM TO 4:30AM 22 DAYS ANNUAL LEAVE, RISING TO 26 IN TIME ACCESS TO COMPANY BENEFITS PORTAL STAKEHOLDER PENSION EXCELLENT PROGRESSION OPPORTUNITIES ACCELERATED DEVELOPMENT OPPORTUNITIES vac@headfordgroup.com | +44 (0)1454 275 951

We have an opportunity for a Network Control Group Supervisor with one of the biggest freight forwarders in the world.

This is a Management role, based at the Southern Distribution Centre in Colnbrook. Managing 6 direct reports of varying experience levels, we are seeking a proven manager with experience in transport management and analysis of technical data. The NCG team are responsible for monitoring all fleet vehicles to ensure timely delivery of shipments and customs clearance of shipments in the air to ensure our time definite delivery services can be achieved.

We are seeking a candidate who has experience working with Customs systems, transport or warehouse management systems, technical ability is key for this role and proven experience working with and training staff on complex IT systems is a necessity.

Role

• To implement and support departmental strategies. To assist in managing the day to day operation and staff within the NCG, in order to effectively monitor all elements required for successful network operations. Reporting any detriments to service, highlighting root cause and analysis with short/long term solutions. To monitor and communicate all departure and arrival times within the SDC/ Customer Collections/Deliveries.

• The Network Control Supervisor is responsible for the performance of his shift or function within the network group.

He/she must ensure that all operational problems are resolved/ or escalated to direct report, so that customer expectations are achieved and resources optimised, within operational cost performance, agreed budgets.

• Must be able to lead, manage, motivate and communicate effectively to all areas and levels of operations staff within the team.

• Key focus on achieving service excellence within agreed cost parameters while maintaining a strong customer facing position and driving improvement in customer satisfaction.

• • Must be organised and facilitate staff Rosta coverage as well as holiday/Overtime approvals.

• Successful candidate will be required to work flexible hours around the operation to ensure departmental needs are satisfied.

• Successful candidate must be committed to travel away on management training courses and events.

• Skill/Experience required • Minimum 3 to 5 years of man-management experience within or a similar industry.

• Higher level of education with additional qualifications specific to this role.

• High level of Microsoft office knowledge/experience.

• Dangerous Goods by road and by air • Health and safety • Man management • Knowledge of the UK Road Maps would be an advantage

RECRUITMENT & TRAINING

VACANCIES

SENIOR SALES / COMMERCIAL MANAGER

SENIOR SALES EXECUTIVES – AIR/OCEAN

DUBLIN

LOS ANGELES, USA SALARY: $75K TO $125K BASIC

matt@headfordgroup.com | +44 (0)1454 628 787

Key info • €75,000 + car + commission • International business with UK & Irish offices • Must have provable billings of €1m+ per annum • Demonstrate strong client relationships • Possible board position in future

BRANCH MANAGER, FREIGHT FORWARDING LOS ANGELES, USA STARTUP OPPORTUNITY $75K TO $125K DEPENDING ON EXPERIENCE jason@headfordgroup.com | +1 (657) 352 3915

Key info • Full-time position • 7+ years’ experience in Branch Operations – Air/Ocean • Book of Business We are looking for a Branch Manager with start-up experience to work for a Global/Commercial Organisation in Air/Ocean/Road.

The ideal candidate would have experience building a Branch from the ground up.

The client is air and ocean – but also with partial road (domestic), but air and ocean is the focus.

If you have the right experience for the above position please contact me for further information.

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jason@headfordgroup.com | +1 (657) 352 3915

Seeking an ambitious station manager to join an international logistics organisation in Le Havre, France.

Key info • Transferable Book of Business – a no non-compete • Location – Los Angeles • Full-time position • Plus fully paid medical benefits for the employee, for the family there will be a contribution from the employee.

• Auto Allowance • Gas allowance • Paid mobile phone bill • Business travel expenses, lodging & meals • Incentive scheme

The role Our client is looking for Air or Ocean Export/Import Sales Executives with International and Domestic Freight sales experience.

With 500 staff worldwide, 14 countries/40 0ffices.

You’ll be the face of the organisation and be responsible for selling there international air and ocean services to your clients and new prospects. With your professionalism and expertise combined with our strong reputation in the industry, this is an excellent opportunity for a pure hunter to join us.

If you feel you have the above experience for this position please contact me at your earliest opportunity so I can present to you the full job specification and discuss the end client.

VACANCIES USA

EUROPE

GLOBAL

OCEAN IMPORT CO-ORDINATOR OR SUPERVISOR

LOS ANGELES OR SAN FRANCISCO, USA SALARY: $COMPETITIVE jeremy@headfordgroup.com | +1 (646) 933 1264

Seeking an ambitious station manager to join an international logistics organisation in Le Havre, France.

Key info Our client is in search of a dynamic and personable multi-tasker who is driven by their own success, as well as the success of their team and the Company as a whole.

If you can deliver a high quality of customer service and teamwork in an exciting and fast-paced position, this may just be the perfect opportunity for you. The Freight Forwarder works closely with clients and internal team members in this key role which is the crux of our business.

Our client is always in search of top talent. In order to be successful in this role you will need to:

INTERNATIONAL

SALES HUNTER – AIR/OCEAN

LOS ANGELES OR SAN FRANCISCO, USA SALARY: $70K TO $100K DOE jason@headfordgroup.com | +1 (657) 352 3915

Key info • 3+ years of experience in Freight sales • Transferable Book of Business • Full time The role My client is looking for an Outside Air/Ocean Sales Hunter, with 3+ years of experience selling Air/Ocean with either Import/Export experience and looking for a fantastic career move. Good customer relationships, driven and ambitious to move into a management position.

Good progression opportunities, commission, medical cover and more. The client offers Integrated products to meet customer service excellence in international airfreight, sea freight, and contract logistics.

• Effectively schedule ocean bookings for both hazardous

and nonhazardous materials, simple and complex cargo shipments • Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements • Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate • Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility • Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc.

• In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions • Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents

Qualifications: • Freight Forwarding experience preferred as a Coordinator and/or Supervisor

• Prior use of CargoWise One a definite plus • Three years of experience in a role involving extensive client contact required • Computer skills, including frequent prior use of MS Outlook, Excel and Word • Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary • Familiarity with domestic and international geography including countries and major cities • Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action • Excellent communication skills, both written and verbal

RECRUITMENT & TRAINING

VACANCIES

INSIDE SALES SPECIALIST PHILIDELPHIA, USA $COMPETITIVE jeremy@headfordgroup.com | +1 (646) 933 1264

Our client is in search of an Inside Sales professional to join their team!

They are pursuing driven, entrepreneurial, innovative and competitive individuals to expand their business. In this position you will develop strong client relationships with existing and new clients by providing exceptional customer service, creative solutions, and pricing proposals for their core services.

They are looking for: • Someone that thrives in a competitive setting, and is goal oriented and driven

• Enthusiastic, persistent, and confident in your approach • Organized, and can manage your time effectively and

proactively communicate • Ability to provide exceptional customer service with a sense of urgency • Flexible in your approach, willing to identify the best solution for all • Must be able to respond to high call and e-mail volume and prioritize rapidly • Able to work independently as well as on a team • Motivated by incentive opportunities Key Essential Functions: • Identify prospect, and qualify new clients, through various marketing channels and cold calling activities • Build and develop existing client relationships in order to grow their share of wallet • Understand client’s business requirements in order to prepare and provide best quote/pricing • Actively engages clients to understand why we won or lost the quote and is able to make adjustments to future quotes based on lessons learned • In regards to pricing, ability to engage, establish, grow relationships with carriers and internal teams when preparing a quote or tariff on international, domestic, contract logistics, other services

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D

NCHE RELAU NOW

OCEAN IMPORT COORDINATOR PHILIDELPHIA, USA $COMPETITIVE jeremy@headfordgroup.com | +1 (646) 933 1264

We are currently recruiting for an Ocean Import Operator based in Philadelphia, PA. This is a truly global name in the freight forwarding market with a presence in over 100 countries worldwide. This role is ideal for an Operator with experience in the role and is looking to join a larger company with fantastic career opportunities.

Responsibilities Liaising with clients /overseas partners / agents Speaking with customers and clients on a regular basis, negotiating rates and providing quotations.

Contacting clients making sure all information / paperwork has been received for the shipment. Working on Key Accounts and general Imports (LCL / FCL) from global destinations. Dealing with Import documentation from start to finish including Customs Entries. Making sure all documentation is progressed and inputted into the system.

• Conduct client portal demonstrations to clients • Able to effectively onboard small to mid-size clients through client set up activities

• Manage Leads, Accounts, Opportunities, and Sales activities • Maintain integrity of information by ensuring all data is entered accurately and timely in the in-house systems

• Meet and exceed sales objectives/KPI’s • Freight Forwarding experience is a must If this freight forwarding career could be of interest, please submit a copy of your resume today!

VACANCIES USA

EUROPE

GLOBAL

BRANCH MANAGER – FREIGHT FORWARDING LHR, UK £40,000–£65,000

jason@headfordgroup.com | +1 (657) 352 3915

Key info • Branch Manager – Freight Forwarding • Startup opportunity • Salary – $75k to $125k depends on experience • Location – Los Angeles • Full-time position • 7+ years’ experience in Branch Operations – Air/Ocean • Book of Business We are looking for a Branch Manager with start-up experience to work for a Global/Commercial Organisation in Air/Ocean/Road.

The ideal candidate would have experience building a Branch from the ground up.

The client is air and ocean – but also with partial road (domestic), but air and ocean is the focus.

There is an opportunity to be/become a partner in the local branch. So you must be a ‘self-starter’ and who is ready and able to build their own team successfully where you will get support from the entire network in 30 countries around the world.

The client is currently operating with 6 offices in the United States.

Experience • 7+ years’ experience in an Air/Ocean freight forwarding

environment • 7+ years’ experience in progressively branch management roles • Must have strong expertise and vision • College degree in supply chain or logistics a plus If you feel you have the above experience for this position please contact me at your earliest opportunity so I can present to you the full job specification and discuss the end client.

INTERNATIONAL

FREIGHT FORWARDING BUSINESS DEVELOPMENT MANAGER / OUTSIDE SALES – LHR LHR, UK £40,000–£65,000

matt@headfordgroup.com | +44 (0)1454 628 787

Key info • 10% commission • Car or car allowance • Pension / healthcare / childcare benefits • 25 days holiday plus bank holidays Are you a commercially-minded Freight Forwarding Business Development / Outside Sales professional, with proven sales success? My client is a global Freight Forwarder with a number of operational centres across the globe, in the USA, Europe, Asia, and Middle East.

They have a proven successful history of providing excellent operational and customer support to their clients, giving you the perfect opportunity to go out and sell with confidence.

They are now looking for a new BDM / Sales Executive / Outside Sales / Sales Manager candidate with proven experience and consistent billings above £500k per annum.

You will need to be able to bring some business with you, and work independently, although a seat will be open for you at the office in London Heathrow.

This is a real and very tangible opportunity for the right calibre of candidate – with strong Freight background, excellent commercial awareness, brilliant client relationships and the self-belief to confidently build a territory and develop a customer base.

If this is you, get in touch today and start 2021 right.

Fill your vacancies

Back oďŹƒce

Let us assist with your company's growth...

Finance

Europe +44 01454 275 932 john@headfordgroup.com

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Operations Sales Management

USA Sourcing market-leading talent.

www.headfordgroup.com

Your strategic growth partner.

Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media

Considering a change?

More responsibility?

Fairer pay?

Better commission?

Send us your CV today...

Asia +44 01454 628 778 charlie@headfordgroup.com

Middle East +971 (0) 45 015 675 simon@headford.ae

FORWARDER magazine

UAE

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MERGERS & ACQUISITIONS The consolidation of companies or assets through various types of financial transactions.

Related topics Contracted partnerships Management buyouts Valuation

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MERGERS & ACQUISITIONS

NEWS

ROYAL SCHIPHOL TAKES FULL OWNERSHIP OF CARGONAUT R 2 NOVEMBER 2020

oyal Schiphol Group has acquired additional shares in

The cargo community will benefit from this transition, it will make

Cargonaut B.V and now has full ownership. Cargonaut,

the supply chain more predictable and it will strengthen Schiphol’s

which was incepted in 1986, is responsible for information

competitive advantage. I would like to take this opportunity of

provision across the airport’s cargo community.

thanking Maaike van der Windt, who worked hard to make this happen over the last two years.

Getting ready for the future

Miriam Hoekstra – van der Deen, Head of Airport Operations

Schiphol will renew Cargonaut’s Port Community System (PCS), incorporating suggestions from its users and futureproofing it for

Proper data sharing ensures smooth cargo handling, from which

the cargo community. The modernisation will take place over the

efficiency in the chain will increase. We will be inviting community

next two years, with all current services and processes remaining as

members to share their vision regarding their future needs and

they are until the new IT system is fully operational.

functionalities for the system and we will keep sharing important milestones as the project progresses.

With the new system that Cargonaut and Schiphol Group are

Sjoerd Blűm, Chief Information Officer; Director IT & Data

building we will be ready for the future and able to further innovate and exchange information.We are replacing the current deprecated

Digital Transport Strategy

system, but we are also improving it: the new PCS will make it easier

The Dutch Ministry of Infrastructure and Water Management

for cargo parties to communicate with one another, as well as with

together with Dutch Customs are adopting new requirements

the Government. Moreover, it will enable the sector to handle the

for data exchange as part of the Digital Transport Strategy for

expected increase in e-commerce clearances.

freight transport.

Jonas van Stekelenburg, Interim Chief Executive Officer, Cargonaut

One focus is the creation of a single Basic Data Infrastructure (BDI) for the digitisation of all forms of freight transport in the Netherlands

Increasing predictability in the supply chain

and Cargonaut’s system will be an important building block for this.

The move will strengthen the airport cargo community’s relationship with Dutch Customs, which under the Dutch Government’s Digital

Within the BDI, logistics companies retain ownership of the data

Transport Strategy, is seeking to work more closely with companies

they generate, and they can share this data in a controlled and, where

such as Schiphol who fulfil a public Mainport function.

necessary, protected environment.

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Client Case Study There’s money hiding in your business Capital Allowances tax relief is a way to claim tax back for all of the embedded items within your commercial property. This includes items such as lighting, heating, cables and pipes. In fact, it covers most things that would stay in the building if you turned it upside down and shook it.

Knowing what does and doesn’t qualify can be tricky as tax law is complicated. At Catax, we specialise in uncovering all claimable items to secure you the biggest claim possible.

We are experts at analysing your costs to ensure you receive the maximum tax relief your are entitled to.

Contact us on: 0300 303 1903 email: enquiries@catax.com or visit: www.catax.com Manchester – London – Glasgow Channel Islands – Vancouver

Case Study – Distribution Centre Our client bought a newly built distribution centre with an office for £4.7m to let to a tenant. The property, which includes office space, is used by a postal distribution company to sort parcels.

Purchase Price £4.7m

Qualifying Expenditure

Client Benefit £122k

Our surveyors found over £1.4m in Capital Allowances within the building. The qualifying plant included communication, security, mechanical and electrical installations, as well as water and drainage installations and fixed internal fittings.

As the property was purchased prior to April 2014, Catax was able to make an unrestricted claim on the original qualifying plant & machinery on behalf of our clients, as we knew previous owners had not made a preceding claim.

The resulting tax relief totalled over £122,000 for our client.

C

CA Case Study - Distribution Centre Construction.indd 1

30/11/2020 16:19:17

atax is a tax relief consultancy that specialises in Capital

We have a team of over 100 in-house experts which includes

Allowances, Research & Development, Remediation

Surveyors, Tax Technicians, Accountants, Report Writers and

of Contaminated Land and the Patent Box tax reliefs.

Technical Account Managers.

We have been helping clients secure tax relief for over 12

We are trusted partners with many of the UK’s top accountants,

years and have identified over a quarter of a billion pounds

solicitors, the Law Society, ICAEW, IFA and CIMA amongst other

in tax benefit for our clients to date and further support our

industry bodies. So far we’ve helped thousands of clients claim their

clients through Grant Funding services.

money back from HMRC.

AN INTRODUCTION TO

CATAX

...TAX RELIEF UNCOVERED FORWARDER magazine

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MERGERS & ACQUISITIONS

COVER FEATURE

ALEXANDER JONES FREIGHT MERGERS LTD 146

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AT A GLANCE

Who we are

• Freight forwarding and logistics sector specialist

and Acquisitions of companies within the global freight,

Freight Mergers are specialists in the sales, Mergers logistics and transportation sector, priding ourselves on

• Over 75 years’ combined experience in the industry

an unrivalled, expert service, specific to the industry.

For over fifteen years we have established ourselves as

• Access to all the leading industry buyers and sellers

market leaders in the freight forwarding and logistics sector. We have built this organically, on reputation for

• Database of contacts built up over fifteen years

delivering results and Freight Mergers is now a name synonymous with sector expertise, confidentiality and proven results within the industry.

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MERGERS & ACQUISITIONS

COVER FEATURE

THE BUY-SIDE PROCESS Expressing interest

Meeting the company

Offer finalisation

Deal completion

• Respond to teaser document

• Meeting the company

• Offer finalisation

• Deal completion

• Arrange and attend an initial meeting

• Review financials / pre-due diligence and detailed information requests

• Due diligence

• Exchange information including I.M. (Information Memorandum) and accounts and submit any questions to seller • Answer any seller questions and qualify funding/interest

• Introduce senior management and key staff • Formulate and submit a letter of intent / nonbinding offer / heads of terms

• Agreeing a valuation in principle; additional meetings if necessary • Heads of terms submitted

• Contract writing / solicitors; purchase agreement • TUPE (Transfer of Undertakings (Protection of Employment)) transfer of employment contracts and other operational tasks • Completion and exchange of funds

THE PATHWAY TO A SUCCESSFUL ACQUISITION

I

t is estimated that less than 10% of freight and logistics companies

What is the best way to successfully identify and approach companies that are not for sale and convert them to sellers?

Based on our experience, the following has proven successful:

in the UK are for sale at any one time which confirms why so many profitable acquirers centre their effort on proactive acquisitions.

A clear Strategy Acquiring a business is one of many ways to achieve a specific growth

By targeting ‘off-market’ companies as well as ‘for sale’ companies, the

plan. Motives behind the acquisition could be to break into a new

acquirer increases the number of possible targets from 10% to 100%.

sector, increase profit levels, the diversification of services (Road

They avoid the competitive auction process, reducing the number of

Haulage, Air Freight, Ocean Freight etc.), geographical diversification,

potential acquirers from many, to just one. During a project, they

to name just a few. Top acquirers will put much thought, time and

normally generate several potential companies to acquire, increasing

effort into planning the strategy, the end goal and how to quickly

the probability of finding the right match strategically.

achieve this through acquisition.

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ALEX SAYS...

Acquiring a business is one of many ways to realise a specific growth plan.

Choosing your project team

Research

Planning who will be involved in the process is key. Acquisitions

The approach needs to be specific to each and every potential

require collaboration and teamwork, skill and commitment from the

seller. Researching the companies that match the criteria and

right people at the right time. Successful buyers have a strong team of

any discussions with the owner should be customised for

internal and external resources including sales, finance, marketing and

that specific business and outline the strategic rationale for

operations. There are two imperative areas of the proactive process:

the approach. Read recent news articles and press releases,

1: The ability to identify and effectively make contact with the right

this adds instant credibility and positions you as a serious

person in the correct market, in the right way.

and sincere acquirer.

2: The ability and resources to handle the multiple responses at this important stage of the process.

The introduction Making an approach confidentially through a third party can

A necessary element of a successful project team is finding

open more doors. The goal of the initial conversation is not

experienced, specialist external advisors. Even seasoned acquirers

to find out whether the company is for sale as most business

often expand their internal team with outside experts so they

owners will naturally put up their defences and state that

can reach a larger number of potential opportunities. This may

the company is not for sale. The goal is to talk to owners

include an M&A firm, legal resources, and integration and business

about their strategy and plans and establish a meaningful

advisors. Exceptional external team players have the ability to work

connection. This needs to be a sincere interest in helping

proactively, deal with any issues that may arise, and work well as a

the owners succeed in their goals, fully comprehending their

third party to negotiate the best possible deal.

objectives, motivations and timeline. Once this is clear, a creative plan to reach these goals is put into place, designing

Outside the box thinking

a flexible structure to meet these objectives. The most

One common misconception is that acquirers believe that they

successful acquirers keep an open mind to deal structure

already know all of the potential targets that need to be approached.

and have the ability to find solutions to problems.

A survey recently found that nearly half of buy-side clients acquired a business they had never known existed previously to working with an

In closing...

advisor. This shows that a more far-reaching approach will generate

One of the best ways to purchase the right company is to

opportunities that match the criteria of the company’s strategy.

truly know all of your options. A proactive approach allows acquirers to significantly increase the number of ‘exact/

Communicate your suitability as the acquirer

match’ companies available, leading to more choice and

A business owner may be approached many times in the company’s

successful acquisitions. This is made possible by researching

lifetime, when contacting a business that is not for sale, it is essential

and approaching the ideal companies in a thoughtful way,

to differentiate yourself, your interest and your motives as the best

explaining your strengths, and creating opportunities that

buyer for the business. It is a two-way street, highlight the mutual

may not be otherwise available. Proactive acquirers will

benefits of a future relationship confirming that you are a highly

manage to uncover multiple unique and new opportunities

motivated and serious buyer with a clear strategic direction.

leading to successful and profitable acquisitions.

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MERGERS & ACQUISITIONS

COVER FEATURE

HOW TO VALUE YOUR COMPANY

F

reight Mergers are seeing an average valuation based on

FORMULA

3–5x adjusted EBITDA for freight forwarders and logistics

Agreed adjusted EBITDA £

companies in the current market. There are a number of

x agreed multiple (3–5x)

key factors which we find that affect overall valuations and they

+ net balance sheet value

are as follows:

+ additional assets = Total estimated value

• Quality of the customer base: spread of clients / percentage of turnover and gross profit • Opportunity for profitable growth

• Ease of integration and synergy with the buyer

• Sustainability of earnings / quality of profits

• Proven track record: history of profits, previous growth

• Skills of the management and staff

and winning new business

• Succession plan in place following the owner’s exit

• Positive balance sheet / working capital and cash reserves

THE SELL-SIDE PROCESS Desktop review

Marketing the opportunity

Buyer meetings

Offer submission

Deal completion

• Obtain information about your business, including accounts

• Prepare marketing material including a teaser and information memorandum

• We usually get between twenty and fifty initial expressions of interest and we recommend that this be narrowed down to approximately ten buyers with whom to meet

• Letter of intent (first or indication offer) submitted

• Due diligence

• Arrange an initial, exploratory meeting to discuss all aspects of what you are trying to achieve with your exit strategy and how best to proceed • Provide an approximate valuation range and agree on how to conduct the sale and terms of business

150

• Market the opportunity to our current buyers and contacts • Market the opportunity to a wider audience via online, print and telephone campaigns • Collate a shortlist of interested parties for review and approval

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• Arrange a first meeting with the buyer to introduce both companies and meet with the senior management team(s) • Additional information requested

• Additional meetings if necessary • Negotiation of offer structure including valuation, payment terms and earn out • Heads of terms

• Contract writing / solicitors – purchase agreement • TUPE transfer of employment contracts • Completion and exchange of funds

THE M&A SCHEDULE

IMMEDIATE

WEEK 1

Appointment of Senior M&A Advisor to lead the project and be your point of contact throughout terms signed, seller registration and invoice paid

Collate buyer questions for the seller to answer

WEEKS 1-4 Present the seller with a list of buyers who are interested in meeting

MONTH 2-3

Arrange a set of second-round meetings with between three and five buyers (the broker should have an indication of where their bid will be by this point)

MONTH 4-5 Select the favourite buyer and arrange LOI (letter of Intent) and contract to be sent for review.

MONTH 3-4 Meet and discuss buyers and bids and work on negotiating the price and terms of a deal to suit both parties.

MONTH 5-6 Acceptance or negotiation of terms; due diligence

MONTH 6-9 Exchange of money and commencement of transfer.

GET IN TOUCH...

To get the ball rolling, please don’t hesitate to call the team on +44 (0)1454 275 933 or email me at alexander.jones@freightmergers.com and I’ll be happy to help or pass your message on to the appropriate member of the team.

Alexander Jones , M&A Consultant FORWARDER magazine

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M&A for the global freight & logistics industry enquiries@freightmergers.com +44 (0)1454 628 771 Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual client’s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business.

We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.

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F R E I G H T

Are you planning to buy or sell a freight forwarding company?

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MEDIA & MARKETING

The promotion and dissemination of knowledge and information about products and organisations both externally and internally.

Related topics Website design Social media Promotional techniques

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DO YOU NEED HELP WITH MARKETING YOUR BUSINESS? 156

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Freight Solutions is an outsourced marketing solution for the freight industry.

Traditional marketing

Digital marketing

App design

Print is not dead. Nor is the postal

The average adult spends most of their

The ultimate in customer engagement.

system. Both work perfectly well, so

day looking at a screen. Checking their

Mobile usage now outweighs desktop,

let‘s use them. In fact, in this digital

news feed, in front of their computer,

so give your audience a focused, useful

age, high-end print actually stands out

on social media, online shopping,

portal where you control the content

more than it used to.

watching TV. Be on those screens.

and they remain interested.

• FORWARDERmagazine.com

• FreightWebsite design

• FreightApp.design

• Advert design for your own use

• eShot campaigns

• Postal mailshots

• Social media

Book a meeting hello@freightsolutions.com 01454 628 777 FORWARDER magazine

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Deep sector knowledge.

Digital expertise.

Professional & friendly service.

b e W n g i s de e h t for ht g i e fr stry u d in

+44 (0)1454 628777 hello@freightwebsite.design FORWARDERmagazine magazine 158 FORWARDER 160

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m o r f es c i r P VAT

+ 9 4 9 ÂŁ

ign s e ent d tion m b a p e s i o ort l W m e p i t v p p su b de gine o & e e W en anc n h e c t r ain ting Sea e m k , r ting ma a i d Hos me l a i Soc

We have unrivalled experience in web design, web development and SEO, along with web hosting, support and maintenance, giving you ultimate peace of mind.

As a part of Freight Solutions Consulting we are unparalleled when it comes to social media and digital marketing, meaning maximum brand exposure for your business.

freightwebsite.design FORWARDER FORWARDERmagazine magazine

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F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E

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THE LAST WORD...

THE TEAM...

CRAIG EDITOR-IN-CHIEF ALAN EDITOR TIM DESIGNER MOHIT SOCIAL MEDIA LUKE SALES MANAGER DOM ADVERTISING ALEXANDER JONES, FREIGHT MERGERS LTD FREIGHTAPP FREIGHTABASE THE BOUNCE-BACK ISSUE

A FINAL WORD FROM

FORWARDER

T

hat’s it for 2020, a tumultuous year to say the least. Hopefully 2021 will bring new things: a new president in America, a vaccine against COVID-19, an abundance of trade deals

between the UK and the world, and so on. Thanks for making the journey with us this far. It’ll be five years in January and our 60th issue, so get in touch with the team and help us celebrate with your stories and messages to the freight world!

I welcome you to get in touch with us at FORWARDER.

If you would like to make a contribution or send a press release, please email us at team@forwardermagazine.com.

We look forward to hearing from you.

Tim, Designer, FORWARDER

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PHIL DENTON, ITAL LOGISTICS

Issue59

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NEXT MONTH...

We hope you like the new format and hopefully there will be a section that is of interest to you every month. Feel free to get involved!

To re-iterate, the main sections are...

AIR FREIGHT SEA FREIGHT ROAD FREIGHT PROJECT CARGO CUSTOMS CLEARANCE AIR & SEA PORTS TECH & DIGITISATION EXHIBITIONS & EVENTS MERGERS & ACQUISITIONS RECRUITMENT & TRAINING MEDIA & MARKETING INDUSTRY SERVICES ...with some of the usual subjects as subheadings:

NEWS, EXPERTS, etc.

Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT

twitter.com/ForwarderMag ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com

EDITOR-IN-CHIEF

Craig craig@freightsolutions.com • +44 (0)1454 275 946 EDITOR

Alan alan@forwardermagazine.com | editor@forwardermagazine.com ADVERTISING

Luke luke@freightsolutions.com • +44 (0)7368 976 852 Dom dom@freightsolutions.com • +44 (0)1454 628 794 ONLINE & SOCIAL MEDIA

I

f you would like your editorial to feature in next month’s magazine, please contact our editor Rachel using the contact details to the right. If you would like to advertise in FORWARDER magazine,

full details of our rates and technical specifications can be found in our media pack. Please email us for a copy.

Mohit mohit@freightsolutions.com GRAPHIC DESIGN

Tim tim@forwardermagazine.com SUBSCRIBE

subscriptions@forwardermagazine.com FORWARDER magazine is free in the UK. Please email for a subscription form.

Please visit us online at

When you’re finished with this magazine,

forwardermagazine.com

please recycle it.

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Eurgent - TIME CRITICAL EXPERTS FORREAD EUROPEANALL LOGISTICS IT! FORWARDING ANDABOUT EXPRESS FREIGHT ALEXANDER JONES, FREIGHT MERGERS LTD FREIGHTAPP

FREIGHTABASE

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SAFE TRANSPORT HAS NEVER BEEN

SO IMPORTANT

Thanks to your support, we are helping communities to combat COVID-19 in sub-Saharan Africa.

In Uganda, we have provided advice, cab sanitisation materials and PPE to keep HGV drivers safe, reduce transmission rates and build community confidence in the logistics sector.

In Zambia we have expanded our MAMaZ against Malaria at Scale programme to help rural communities protect themselves, installing hand wash stations, procuring PPE for health workers, and raising awareness through radio adverts, posters and talks. All whilst ensuring our life-saving bicycle ambulance service for patients with severe malaria keeps running.

Text TRANSAID to 70450 to donate £10*  Transaid

 TransaidOrg  Transaid  Transaidorg www.transaid.org

UK registered charity no. 1072105

*Texts cost £10 plus one standard rate message & you’ll be opting in to hear more about our work via telephone/SMS. If you’d like to give £10 but don’t wish to receive marketing communications, text TRANSAIDNOINFO to 70450.

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Patron HRH The Princess Royal

WE DO OUR

BEST THINKING OUTSIDE THE BOX

Who wants to just fit in, like everyone else?

Bring us your misfits, your non-standard, your oversized cargo.

It’s where our passion for problem solving comes into its own.

We’ll find a way www.allseasglobal.com

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