FORWARDER magazine issue 50

WE SPEAK TO IAG CARGO

R's E D R WA R O th F

about 2020 and beyond

BREXIT & CORONAVIRUS

...Temporary building supplier Lauralu helps weather the storm

M&A OPPORTUNITY

Customs clearance company sought in Benelux or Germany

ISSUE50

50 ISS

UE

>

TW A N ER T W P X L

E

IN O GT F H BR E EA FU KB TU U RE LK

AP

SH

D CO EE HIS FR T H M O UR IT .C O Y T W RPXL

3 - 2 IL 21 PR 0 A 2 20 3E ET E G CK 0 TW TI 00 .AN 11WWW

ISSUE50

FORWARDER magazine

2

Host sponsor

GET YOUR TICKET HERE > WWW.ANTWERPXL.COM

WFORWARDER magazine elcome to

ISSUE50

CONTENTS

AIR FREIGHT

SEA FREIGHT ROAD FREIGHT

PROJECT CARGO

2 NEWURE UCT R T S FOR 0 202

AIR & SEA PORTS

18

36

58 66

TECH & DIGITALISATION

80

EXHIBITIONS & EVENTS

98

CUSTOMS CLEARANCE

108

INDUSTRY SERVICES

112

TRAINING & RECRUITMENT

126

MERGERS & ACQUISITIONS

146

MEDIA & MARKETING

156 FORWARDER magazine

ISSUE50

3

We’re one of the UK’s leading independent shipping and logistics providers.

Trusted since 1833 by some of the world’s leading companies, we provide liner and port agency services, freight forwarding by sea, air and road, warehousing & distribution services and end to end supply chain management.

FREIGHT FORWARDING

WAREHOUSING & DISTRIBUTION

LINER & PORT AGENCY

EXPERTS IN

SHIPPING, TRAVEL & LOGISTICS SINCE 1833

FORWARDER magazine ISSUE50 4 Hull | Immingham | Manchester

T: +44 (0) 161 834 6444 E: sales@johngood.co.uk www.johngood.co.uk | London | Felixstowe | Liverpool | Plymouth | Bradford

WELCOME TO FORWARDER...

A WORD FROM

S

FORWARDER

MEET THE TEAM

o, this is our 50 th issue...how time flies! We hope you're

CRAIG EDITOR-IN-CHIEF

enjoying the new format of the magazine and that it's now

craig@freightsolutions.com

more interesting to a wider range of readers every month.

DOM ADVERTISING dom@freightsolutions.com +44 (0)1454 628 794

As is often the case, the tech and digitalisation section is the clear winner in terms of content. A clear sign of the times, with the world

RICHARD ADVERTISING

becoming increasingly digital and automated. Give it a read...

richard@freightsolutions.com +44 (0)1454 275 952

We always welcome feedback about FORWARDER magazine from

NICK ADVERTISING

our readers, so if you have any comments, requests or suggestions,

nick@freightsolutions.com +44 (0)1454 275 931

please send them over to team@forwardermagazine.com

MOHIT SOCIAL MEDIA

Tim Headford, Graphic Designer, FORWARDER

mohit@freightsolutions.com

TIM GRAPHIC DESIGNER tim@forwardermagazine.com

FORWARDERmagazine.com/read-forwarder twitter.com/ForwarderMag

instagram.com/forwardermag

facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine FORWARDERmagazine.com

Unit 8 Apex Court, Woodlands, Bristol BS32 4JT

HAVE SOMETHING TO SAY? LET US KNOW! FORWARDER magazine

ISSUE50

1

AIR FREIGHT

A system of transporting goods by aircraft.

Related topics AOG (aircraft on ground) OBC (on-board couriers) Air charter

2

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

3

AIR FREIGHT

NEWS

3 FEBRUARY 2020

AIR FRANCE-KLM, DELTA & VIRGIN ATLANTIC

LAUNCH TRANS-ATLANTIC JOINT VENTURE A ir France-KLM Cargo, Delta Air Lines Cargo and Virgin

The expanded JV enables greater co-operation between the airlines,

Atlantic Cargo are promising cargo customers more

focused on delivering world class customer service and reliability

connections, greater shipment routing flexibility, improved

on both sides of the Atlantic achieved through co-located facilities,

trucking options, aligned services and innovative digital solutions

joint trucking options as well as seamless bookings and connected

with the launch of their expanded trans-Atlantic Joint Venture (JV).

service recovery. The airlines already co-locate at warehouses in key U.S., U.K. and European airports, and will review opportunities to

The new partnership, which represents 23% of total trans-Atlantic

co-locate further at more airports around the globe.

cargo capacity or more than 600,000 tonnes annually, will enable the airlines to offer the best-ever customer experience, and a combined

We are very excited to welcome Virgin Atlantic Cargo to the

network of up to 341 peak daily trans-Atlantic services – a choice of

successful trans-Atlantic Joint Venture between Air France-KLM

110 nonstop routes with onward connections to 238 cities in North

Cargo and Delta Cargo. The combined network means more choices

America, 98 in Continental Europe and 16 in the U.K.

and value for our customers as we align our services to enable seamless transfers and further streamlining of transport times. This

More choice and convenience for customers

enhanced joint venture offers the most and best trans-Atlantic

Customers will be able to leverage an enhanced network built

options ever in the cargo industry.

around the airlines’ hubs in Amsterdam, Atlanta, Boston, Detroit,

Adriaan den Heijer, Executive VP, Air France-KLM Cargo

London Heathrow, Los Angeles, Minneapolis, New York-JFK, Paris, Seattle and Salt Lake City. It creates convenient nonstop or onestop connections to every corner of North America, Europe and the U.K., giving customers the added confidence of delivery schedules being met by a wide choice of options.

4

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at afklcargo.com

Expertise in Specialised Products

Ease of doing business

The four airlines will leverage their expertise in the transportation

Customers will be able to book their shipments with knowledgeable

of specialised products, including end-to-end GDP and IATA CEIV

local teams and by using new digital solutions designed to reduce

quality compliance for pharmaceuticals, supported by dedicated

duplication and drive efficiencies as a result of greater connectively

teams and facilities across the globe. The JV will allow the airlines

between the airlines’ systems. Alongside the development of a

to provide customers with a diversified product range to best suit

growing choice of self-service technology options, customers will

their individual requirements.

continue to enjoy the support of co-located customer service centres to enhance their cargo delivery experience.

This announcement is just the first step in the journey. Our customers can expect additional benefits as we evolve our

Our great partnership with Delta has already enriched the benefits

partnership further to deliver best-in class customer experience

we offer to our customers. With our expanded JV with Air France-

and operational reliability, with differentiated products and services

KLM Cargo, we are even more excited about the benefits we will be

that are tailored and developed to make it easier to do business

bringing for our customers as we work with like-minded partners to

with the four airlines.

deliver greater value across our outstanding trans-Atlantic network.

Shawn Cole, Vice President, Delta Cargo

Dominic Kennedy, Managing Director, Virgin Atlantic Cargo

FORWARDER magazine

ISSUE50

5

AIR FREIGHT

WANT TO KNOW MORE?

NEWS

Further information can be found at etihadcargo.com

4 FEBRUARY 2020

ETIHAD CARGO RENEWS

WFS GLOBAL HANDLING FRAMEWORK E tihad Cargo, the cargo and logistics arm of Etihad Aviation

Etihad Cargo not only expects the highest quality of handling

Group, has renewed its global cargo handling agreements

services for its customers, it also wants these to be delivered

with Worldwide Flight Services (WFS), the world’s largest

consistently at every major airport across its network. To achieve

air cargo handler, with Frankfurt and Madrid joining six existing

this requires a strong partnership approach. Our global handling

gateways in Europe, Asia and the United States.

framework with Etihad Cargo means WFS is fully engaged with the airline at a corporate level and able to proactively support its

The three-year framework extension will see WFS continue to

drive for the very best cargo and ground handling services. It also

provide Etihad Cargo with warehouse and cargo handling services

demonstrates we have a fully committed, long-term partner which

at New York’s John F. Kennedy International Airport (JFK) and

values our handling expertise and is looking to us for innovative and

Washington DC’s Dulles International Airport (IAD) in the United

efficient ways to help their business grow.

States, Bangkok’s Suvarnabhumi Airport (BKK), as well as key

Barry Nassberg, Group Chief Commercial Officer, WFS

European gateways at London Heathrow (LHR), Paris-Charles De Gaulle (CDG) and Brussels Airport (BRU). The six airports handle

A key part of the framework is a renewed focus on premium products,

in excess of 120,000 tonnes of Etihad Cargo air cargo annually.

including temperature sensitive cargo, that are key to Etihad Cargo’s

Following the expansion of the above warehouse operations portfolio

value offering. Having become only the second global carrier to obtain

to include Adolfo Suárez Madrid-Barajas (MAD) in November 2019,

IATA CEIV certifications for both pharmaceutical and perishable

WFS will now also begin services at Frankfurt Airport (FRA) from

logistics, Etihad Cargo’s partnership with WFS enhances its end-to-end

15 February 2020.

cool-chain solutions in the key gateways of Paris and Brussels, where WFS also holds CEIV accreditations for its warehouse operations.

In line with our commitment to provide service-level excellence and best practices across all stations, the addition of Frankfurt

In addition to cargo, WFS provides Etihad Airways with passenger

and Madrid to our existing framework WFS further evidences our

ground handling “above the wing” services at JFK, Chicago O’Hare

growing and mutually beneficial collaboration.

International Airport (ORD) and Suvarnabhumi (BKK), which have

Andre Blech, Head of Ops & Service Delivery, Etihad Cargo

also been extended under the framework agreement.

6

FORWARDER magazine

ISSUE50

ABOUT ETIHAD CARGO

passenger bellyhold cargo capacity, as well as an extensive road

Etihad Cargo is the cargo and logistics arm of the Etihad Aviation

feeder trucking network linking major air gateways in North

Group. Since its establishment in 2004, Etihad Cargo has grown

America, Europe, GCC, Asia and Australia. Through our market

rapidly to become one of the leading air cargo carriers in the world,

leading online booking portal at www.etihadcargo.com, customers

offering customers a range of cargo products and services to five

can instantly book their cargo and follow the status of their

major continents. Our hub in Abu Dhabi is strategically located at

shipments using our advanced track and trace capability.

the centre of the worlds’ busiest trade lanes, providing an integral link between Asia, Europe, North America, Australia and Africa.

In addition to general cargo, Etihad Cargo offers a wide range of specialty products including live animals, dangerous good,

With a modern fleet of 102 passenger aircraft including Boeing

valuables and vulnerables, personal effects, as well as our market

787, 777 and Airbus A380 aircraft serving 83 destinations across

leading cold chain products (the latter holding IATA’s stringent

the world, Etihad Cargo also operates a fleet of five Boeing

Center of Excellence for Independent Validators certifications

777 freighter aircraft, providing the perfect compliment to the

for both Pharmaceutical Logistics as well as Perishables Logistics).

Having launched an all-encompassing transformation programme in

with WFS is the latest involving infrastructure and warehouse

2018, Etihad Cargo has since witnessed significant change across

support, and follows a framework signed with Abu Dhabi Airports

its fleet and network, evolved its commercial proposition, and

Company in December 2019 to upgrade its existing facilities at Abu

overhauled its physical and digital infrastructure. The agreement

Dhabi International Airport.

FORWARDER magazine

ISSUE50

7

AIR FREIGHT

NEWS

AERO AFRICA APPOINTS JADE DA COSTA 4 FEBRUARY 2020

AS ITS NEW CCO AFRICA

S

outh Africa born Jade Da Costa comes with more than 30

I am extremely excited with

years of international experience in the freight forwarding

this opportunity in driving

and aviation industry and extensive knowledge of the

these innovative air cargo

African markets and cultures.

products into the African continent . I feel with this new

He joins Aero Africa from Intraspeed Group where he most recently

venture the sky is the limit,

held the position of Group Director from 2000 to 2020. He was

added Jade Da Costa.

pioneering in setting up African offices in Kenya, Tanzania, Uganda, Zambia, Rwanda, Zimbabwe, Swaziland, South Africa and heavily involved in various joint ventures throughout the African continent.

ABOUT AERO AFRICA

In his new position as Aero Africa’s CCO, Jade will be based in

Aero Africa is an air cargo management group dedicated to

Johannesburg and responsible for group’s commercial activities and

providing African logistic solutions and neutral value- added

product development within the African continent.

services to the international logistics and aviation community.

Jade is a great personality with an extensive skill set. He brings his experience and a strong track record in achieving substantial growth to the table.

Christos Spyrou, CEO & founder, Aero Africa

8

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at aircharterservice.com

L

eading aircraft charter specialist, Air Charter Service, has

The highly-experienced Caitlin Uhlmann will be heading

invested further in its US operations, by opening a new office

up the operation, having worked for ACS for nine years

in Chicago, its tenth in the Americas.

in the company’s Los Angeles, London and Manhattan offices. Thompson concluded:

Caitlin has been

Speaking on the announcement, Richard Thompson, ACS Americas’

instrumental in setting up our last few US offices and I

President, said:

Chicago has been on our radar as a natural location

am extremely confident that she is the right person for

for another US ACS office for a number of years. The city is the third

the job and I’m looking forward to the progression of the

largest in population in the US and has one of the highest GDPs in

new office under her leadership.

the world – generating $689 billion last year. O’Hare Airport is the sixth busiest in the world and the city is home to many Fortune

The office opened on 1 March 2019.

500 companies, some of whom are household names. We believe that there is a large market for

ABOUT AIR CHARTER SERVICE

both our passenger and cargo

Air Charter Service is a global aircraft charter broker with

aircraft charter services here. We

27 worldwide offices, spanning all six major continents and

have been conducting business

we offer private jet, commercial airliner and cargo aircraft

with clients from Chicago and the

charters, as well as onboard courier solutions. We arrange

rest of Illinois for many years and

more than 23,000 charter flights annually with revenue

are looking forward to building

of close to 700 million dollars. We were formed in 1990

closer relationships with them, as

by Chairman Chris Leach and CEO Justin Bowman in the

well as welcoming new customers

basement of a house, and we now employ more than 500

on board.

staff worldwide.

AIR CHARTER SERVICE LANDS 1 MARCH 2020

IN THE WINDY CITY FORWARDER magazine

ISSUE50

9

AIR FREIGHT

WANT TO KNOW MORE?

NEWS

Further information can be found at virginatlanticcargo.com

12 FEBRUARY 2020

VIRGIN ATLANTIC CARGO TO LAUNCH

DAILY HEATHROWCAPE TOWN FLIGHTS & EXPAND CAPACITY TO CUBA FROM OCTOBER 2020

V

irgin Atlantic Cargo will launch a new daily Heathrow-

directly to Havana from London Heathrow by adding another weekly

Cape Town service from October 2020 and increase

service to the city. Flights will depart Heathrow every Tuesday,

capacity to Cuba as part of their winter flying programme.

Friday and Sunday on a 787-9 aircraft.

As Virgin Atlantic celebrates 24 years of services to South Africa,

The winter flying enhancements are in addition to Virgin Atlantic’s

the introduction of Cape Town flights from Heathrow for the

new daily services from Heathrow to Sao Paulo, second daily Delhi

winter season will offer new export and import opportunities for

flights and increased Heathrow-San Francisco flights, which all take-

customers already supporting Virgin Atlantic’s existing double daily

off at the end of March. Virgin Atlantic Cargo is also marketing the

services from Heathrow to Johannesburg. The 787-9 service will

cargo capacity of Virgin Australia’s new daily Brisbane-Tokyo Haneda

commence on 25th October.

flights, which start on 29 March.

South Africa is one of Virgin Atlantic’s most popular cargo routes,

Dominic Kennedy, Managing Director of Virgin Atlantic Cargo, said:

attracting regular shipments of pre-packed fruit salads, vegetables,

“This year, with the growth of our flying programme and our new

stone fruits and fish as well as car parts, computer and electrical

expanded joint venture with Air France-KLM and Delta, we’re giving

components, mining equipment, pharmaceuticals, books and

our cargo customers unprecedented access to new markets, new

magazines. In March, Johannesburg will also be the first non-US

gateways in existing markets and extra frequencies. South Africa is a

route to begin services with the airline’s new Airbus A350-1000.

great cargo market and the addition of Cape Town to our network, alongside the launch of A350 flights on Johannesburg, will increase

The VS478 will operate as a night flight departing Heathrow at 16:20

the choice we can offer our customers in the UK and South Africa as

arriving into Cape Town at 05:55 whereas the inbound, the VS479,

well as those in the US who trade with South Africa via our London

will depart at 08:00 landing later that day at 18:00.

hub. We are also pleased to be offering more capacity for customers moving goods to and from Havana. 2020 is an exciting year for Virgin

Virgin Atlantic will also reinforce its position as the only airline flying

10

FORWARDER magazine

ISSUE50

and our customers.”

ABOUT VIRGIN ATLANTIC CARGO

at Heathrow, which will ultimately double size of their joint

Cargo has been an important part of Virgin Atlantic’s business

operation at the airport. Investment in new technologies will

ever since the airline was founded by entrepreneur Sir Richard

also make Virgin Atlantic Cargo even easier to do business.

Branson 34 years ago. Today, the airline carries over 240 million kilos of cargo annually and, with a strong commitment to

In 2019, Virgin Atlantic launched new, daily Heathrow-Tel Aviv

innovation and customer service at its core, Virgin Atlantic Cargo

and Heathrow-Mumbai services and, at the end of March 2020,

is recognised as one of the world’s most customer-focused and

will commence the airline’s first services to South America with

service-oriented airlines, earning 14 international Cargo Airline

daily Heathrow-Sao Paulo flights. Customers will also have the

of the Year awards.

choice of double daily flights between Heathrow-Delhi, more capacity to San Francisco, as well as Virgin Australia’s new

Headquartered in London, Virgin Atlantic Cargo trades in 37

Brisbane-Tokyo Haneda route.

countries and sells services to destinations in over 60 countries worldwide. Alongside joint venture partner Delta Cargo, they

On February 3rd, 2020, Air France-KLM Cargo, Delta Air

operate a leading transatlantic network, offering a choice of 38

Lines Cargo and Virgin Atlantic Cargo announced the launch

flights a day between the UK and US which, in 2019, carried over

of their expanded trans-Atlantic Joint Venture, promising cargo

a quarter of total trans-Atlantic air cargo volumes.

customers more connections, greater shipment routing flexibility, improved trucking options, aligned services and innovative digital

Virgin Atlantic Cargo is also the long-haul international cargo

solutions. The new partnership, which represents 23% of total

sales and management partner for Virgin Australia, connecting

trans-Atlantic cargo capacity or more than 600,000 tonnes

the two airline’s networks over Los Angeles and Hong Kong.

annually, will enable the airlines to offer the best-ever customer experience, and a combined network of up to 341 peak daily

Virgin Atlantic Cargo’s customers are benefiting from the up

trans-Atlantic services – a choice of 110 nonstop routes with

to 22% increase in capacity provided by the airline’s growing

onward connections to 238 cities in North America, 98 in

fleet of Airbus A350-1000 as well as Virgin Atlantic Cargo and

Continental Europe and 16 in the U.K.

Delta Cargo’s move to a new state-of-the-art Export facility

FORWARDER magazine

ISSUE50

11

AIR FREIGHT

NEWS

25 FEBRUARY 2020

VIRGIN ATLANTIC CARGO TARGETS A BIGGER SHARE OF

£20 BN UK–INDIA TRADE MARKET B usinesses moving £20 billion of trade between the UK and

India each year will enjoy a direct link to and from the North of England from October 2020 when Virgin Atlantic

Cargo launches new Manchester-Delhi services.

The route will see Virgin Atlantic fly to Delhi from Manchester for the first time. Starting on 26th October, the airline will operate three A330-200 flights every Monday, Thursday and Saturday as part of its growing commitment to the Indian market.

Last October, Virgin Atlantic commenced daily Heathrow-Mumbai services and, on 29th March, will introduce double daily flights to

Business opportunities between the UK and India have never been

Delhi from Heathrow. This expansion comes as the airline celebrates

greater. India is now the world’s fifth largest economy and the UK is

the 20th anniversary of flying to India.

one of its biggest and fastest-growing trading partners for products such as technology and automotive components, pharmaceuticals

With over 100m kilos of imports and exports moving between the

and fresh produce as well as other general cargoes. The launch

UK and India by air each year – including high volumes of vegetables,

of direct flights to India from Manchester this October will give

fresh fruit, spices and apparel – Virgin Atlantic is excited to be able to

exporters and importers more choice in addition to the three times

offer their customers more choice than ever before. The new route

daily services we will be operating ex Heathrow, offering exciting

will also provide quick and seamless connections for customers in

new growth opportunities for us and our customers.

the US to access India’s buoyant market. Virgin Atlantic currently

Dominic Kennedy, Managing Director, Virgin Atlantic Cargo

operates from New York JFK, Atlanta and Orlando to Manchester and will relaunch seasonal services from Las Vegas on 29th March

VS318 will depart Manchester at 16:40, landing the next morning

and Los Angeles from 24th May.

in Delhi at 06:05. The return service, the VS319, will depart on a Tuesday, Friday or Saturday at 08:10 landing back at 12:10.

12

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

13

AIR FREIGHT

COVER FEATURE

WE SPEAK TO

IAG CARGO

ABOUT 2020 & BEYOND...

F

Daniel, which verticals are the primary focus for IAG Cargo for the next five years?

Which are showing the most growth for IAG?

ollowing a visit to Madrid in November for

an

exciting

drone exhibition, NIck from

Pharmaceuticals are an important market for IAG Cargo and

FORWARDER wanted to find

our state-of-the-art Constant Climate product offers shippers a

out a little more about how

trusted solution for the transportation of temperature-sensitive

the last year has been for IAG

pharmaceuticals. At the beginning of 2019, we announced the

and their plans for the future.

opening of a multi-million euro pharmaceutical centre at our

We were able to catch up

Madrid hub, dedicated to the Constant Climate product. The

with Daniel Johnson, Head of

facility is Good Distribution Practices (GDP) certified and this

Product and Carly Morris, Head

means our customers can trust us to deliver medicine to the

of Innovation to explore their

end-patient in a pure, potent and stable condition. All of our staff

thoughts on both...

involved in the handling of Constant Climate shipments are GDP trained and the certification of the Madrid facility means that all three of our Constant Climate hubs - London, Dublin and Madrid - are GDP certified, something that’s incredibly important for us.

Perishables is also a focus area for us. We continue to develop our perishables services and dedicated perishable handling facilities in Madrid and London. We are seeing increased demand around the world for high-end ‘super’ fruits and fresh fish. These types of perishables require a best in a class specialist service, such as our Constant Fresh product, which ensure products maintain their freshness in cross-continental journeys.

Daniel Johnson

14

FORWARDER magazine

Carly Morris ISSUE50

Carly, at MWC in Barcelona earlier this year, and Transport Logistics in Munich, IoT was the buzzword. With the partnership with Cargo Signal, IAG Cargo is obviously embracing this, what do you envisage as the next big development for IoT in terms of a benefit to IAG Cargo and your customers?

Carly, what other technological developments do you see forthcoming for the sector?

Which excite or intrigue you most?

I see an increasing number of technological developments that bring the human closer to the machine. I think this is particularly interesting because it addresses the gap we currently have between emerging technologies and traditional ways of working

As more and more objects around us become connected and

– in many situations we are in need of something that serves the

create more and more data, this presents an interesting new

‘in between’ before we are ready to rely on full automation. For

challenge – how can we visualise this data so that it is as useful

example, where autonomous vehicles might not be ready for

as possible for our colleagues and our customers? To address

implementation in complex scenarios, semi-autonomous vehicles,

the challenge, we worked with Emu Analytics, one of our alumni

where the driver sits in a different location and controls the vehicle

from IAG’s accelerator programme Hangar 51, to create a map

remotely just for the difficult manoeuvres, could add a lot of value

visualisation tool that shows all of our connected objects moving

to operations. Another exciting technological development is

around our operations. We can feed any new data source required

the use of drone technology to optimise warehouse operations.

into this tool, meaning the more objects become connected, the

In 2019, we successfully trialled autonomous drone technology

easier it will be for us to see and analyse how they interact and how

at our Madrid hub and we’re planning even more exciting new

best to optimise their use. This in turn ensures that we are delivering

tests and trials in 2020 that will help change the way our industry

the operational excellence our customers expect.

approaches some age-old problems.

FORWARDER magazine

ISSUE50

15

AIR FREIGHT

COVER FEATURE

Daniel, can you give me an overview of your services and where you see yourselves in the air cargo industry?

At IAG Cargo, we‘re always trying to be the cargo company that is most dedicated to our customers. We seek to deliver for

Daniel, what about 2020 and beyond?

What exciting new developments will there be?

Advancements in technology will continue to provide exciting developments in 2020 and beyond. We’re continuing to invest in our online booking systems and develop new online capabilities.

our customers by focussing on innovation, using the strength of customer as our number one priority. Our services are specialist:

Carly, tell me about 2019 and your achievements during that period.

whether we are transporting pharmaceuticals, priceless pieces of art,

One standout highlight in 2019 was the successful trial of

animals or perishables, we have developed unique services to ensure

autonomous drone technology in our Madrid warehouse, in

specific types of goods are expertly looked after from A to B.

partnership with FlytBase, an enterprise drone software company.

our network, providing specialist services and always keeping the

We found that we were spending an average of 6,500 hours

16

FORWARDER magazine

ISSUE50

each year recording the barcodes and location data of freight across their individual warehouses and wanted to find a solution. By the

Carly, how are you embracing technology, digitalisation etc?

end of the trials, the drones were able to autonomously navigate our

IAG Cargo embraces technology and digitalisation

Madrid warehouse, scan air waybills and return themselves for self-

throughout the organisation. We are constantly looking

charging. We will be continuing to test the drone technology in 2020

for new technologies that could add value to our business

in order to make improvements on what has already been achieved.

and our customers. For example, in 2019, we ran proof-

In April, we expanded our 24/7 Critical service out of our London

of-concept studies for drones, deep learning, volumetric

hub, driven by increased customer demand for Critical shipments.

scanning, and virtual reality to name a few. As mentioned,

We introduced a dedicated 24-hour, 7 days a week, 365 days a year

IAG’s accelerator programme, Hangar 51, helps us to partner

Critical Service Team to help customers around the world with their

with some of the world’s most innovative start-ups to test

urgent shipments around the clock. We also took part in IAG’s

technologies and products over an intense 10-week period. In

fourth Hangar 51 programme, a leading global travel accelerator

2019 we worked with Allread MLT, who use machine learning

that gives disruptors and innovators the opportunity to pilot their

to help us to digitalise our ULD inventory management.

technologies at scale. Start-ups were given the opportunity to compete in the ‘Future Cargo Logistics’ category, where IAG Cargo seeks new technologies that improve asset tracking and analytics,

Daniel, where do you see your growth coming from over the next five years?

e-commerce and booking systems and ways to optimise end to end

Pharmaceuticals remains an area of focus as we continue

cargo operations. Hangar 51 is one aspect of IAG Cargo’s continuous

to develop our Constant Climate product following the

programme of innovation and investment which aims to change how

opening of the Madrid Constant Climate Centre in 2019.

logistics works, challenge the status quo and ensure our customers

The e-commerce market continues to show signs of growth,

receive the best possible service.

and our postal products Courier and Airmail can serve customer demands in this area. In 2019 we invested in our

Daniel, how many airports do you currently fly to, from the UK?

Airmail product to better serve the e-commerce traffic moving via the Postal Operators. This included upgrading

We serve 350+ destinations and offer over 15,000 flights per

our inventory management capabilities for Airmail, improving

week globally. Through partnerships and interline agreements our

data capture and reporting, and improving track and trace

network is increased by 430 destinations – meaning we can fly your

capabilities. As shown in 2019, we will continue to put our

freight to almost anywhere.

customers at the centre of what we do and develop our services in accordance with them. We continue to invest in our network, products, and facilities to deliver for our customers wherever they are.

FORWARDER magazine

ISSUE50

17

SEA FREIGHT

A system of transporting goods by ship.

Related topics Shipping lines Biofuels Ships' parts

18

FORWARDER magazine

ISSUE50

Sponsored by

FORWARDER magazine

ISSUE50

19

SEA FREIGHT

WANT TO KNOW MORE?

NEWS

Further information can be found at nipponpaint-marine.com

25 FEBRUARY 2020

NIPPON PAINT MARINE INKS

FLEET-WIDE COATINGS AGREEMENT N ippon Paint Marine has signed a long-term supply contract

sector, we believe it is vitally important to do all we can to mitigate

with Norwegian Cruise Line Holdings (Norwegian) to

against any operations that may influence global climate change. The

provide antifouling systems to 13 cruise ships operating

use of A-LF-Sea has helped towards our ships meeting the very

under the Norwegian Cruise Line, Oceania Cruises, and Regent

stringent emissions reduction targets we have set.”

Seven Seas Cruises brands.

In December 2019, the company’s low-friction hull coating system

The agreement, signed late last year, will see the coatings specialist

LF-Sea won the 2020 Japanese Government Award for Global

apply its market-leading low-friction SPC antifouling, A-LF-Sea, to

Warming Prevention Activity. The judging panel found use of the

six Oceania vessels, five Regent Seven Seas Cruises vessels and

coating contributed to reduced drag, consequently resulting in lower

Norwegian Cruise Lines ships Norwegian Epic and Norwegian

fuel consumption and reduced CO2 emissions from those vessels

Dawn. A-LF Sea has already been applied in eleven drydocks while

that have applied the hull coating.

three vessels, Marina, Nautica and Norwegian Epic will be coated with the hull coating during scheduled drydockings later this year.

We are proud that Norwegian Cruise Line Holdings has selected Nippon Paint Marine as its preferred coatings supplier for these

Due to the impressive performance of A-LF-Sea in the past, we

vessels. Norwegian’s requirements are understandably extremely

decided to broaden the scope of supply to half the Norwegian fleet

demanding but thanks to its forward planning, together with

with a more formal, long-term agreement,

the reliability and performance of this coating, these vessels will

4

Carlo Paiella, Vice-President,

benefit from greater fuel and operational efficiencies. A-LF-Sea has

Technical Operations, Norwegian Cruise Line Holdings

been successful in assisting the Oceania Cruises and Regent Seven Seas Cruises fleets in coping with changes in their itineraries and

Praising the reliability and performance of the coating technology,

providing predictable and effective protection from fouling in all the

he added:

geographical areas in which these vessels operate.

Nippon’s technical service and worldwide supply

capabilities complement the excellent fuel-saving performance we have seen from this low-friction paint. As leaders in the cruise ship

20

FORWARDER magazine

ISSUE50

John Drew, Director, Nippon Paint Marine Europe

FORWARDER magazine

ISSUE50

21

SEA FREIGHT

NEWS

ADVICE TO

AVOID EXCESSIVE SULPHUR SURCHARGES O 2 n 1 January 2020, the International Maritime Organisation

Buying (more expensive)

(IMO) introduced new global limits on atmospheric

low-sulphur fuel is not the only option

sulphur emissions from ships. These limits outline an

Other compliance options exist to meet the IMO

80% sulphur reduction in marine fuel oil, ensuring that the sulphur

requirements. These include the fitting of exhaust gas scrubbers (which

content is no higher than 0.5% (mass percentage). IMO 2020, as it

allow conventional grades of fuel to be used) or converting engines to

is known, will force through the biggest change in ships’ operating

run on Liquefied Natural Gas (LNG). Both options are hefty capital

practices since the introduction of steam power and bring about a

expenditure items and will affect operating costs depending on the age

massive reduction in the environmental impacts of sea transport.

of vessel, the carrier’s depreciation policy and prevailing interest rates.

However, both should provide better long-term financial solutions

While shippers should support this reduction in harmful emissions,

as oppose to the sudden increase in fuel price for reduced sulphur.

they must, in the view of the Global Shippers Forum (GSF), be wary

Make sure you ask what compliance strategy you carrier is following.

of being expected to pick up the bill of achieving them. As a result, GSF has established 10 things to remember as you sit down to negotiate your 2020 contracts with your preferred carriers:

1

It is a discretionary charge not a mandatory tax Although shipping lines are required to meet the new IMO limits on sulphur emissions, there is no law that states they

3

Do not lock in an early rate or consolidate any sulphur surcharges into Bunker Fuel Adjustment Factors (BAFs)

The price of Low Sulphur Fuel Oil (LSFO) will fluctuate over time, as do all commodity prices. But on top of that, refiners will be putting more of this product into the market as demand rises. Any early peaks

have to pass that cost onto their customers. Whether – as the cargo

in price can be expected to stabilise within a few months and settle

owner – you pay more, is purely a matter for commercial negotiation

around a long-term norm. So, do not lock-in any surcharge at an early,

with your carrier. There may well be new, and potentially significant,

possibly peaky, price. Instead, keep an eye on actual fuel costs using

costs but if you had a contract rate agreed in 2019 that extends into

a fuel price tracker service that covers prices in different parts of the

2020, any new costs should already be included in that price – IMO

world. Local fuel costs will depend on the local commodity price, in

2020 has been known about since at least 2017.

addition to the cost of delivery to bunkers plus any local taxes.

22

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at globalshippersforum

4

So how did you work that out?

Calculation of fuel costs is a precise science, not a black art. Carriers should know to the nearest tonne and tens

of dollars what fuel they have bought and used, given its costs. You should therefore expect a prompt and clear answer to your request to show the calculations that lie behind any surcharge demanded of you.

5

Low-sulphur fuel is nothing new IMO 2020 is the latest step in a decade-long programme of reducing sulphur emissions from vessels. Ships entering

most EU and US waters have been required to switch to LSFO in regulated Emission Control Areas since 2005. As a result, LSFO has

and feels like an arbitrary figure… …then it probably is an arbitrary surcharge! There is no single

amount or simple percentage for the added cost of using low sulphur fuel. As a result, you should beware of rounded increases, or predictions that the same costs will apply all year, or in all parts of the world.

9

Do not fall for the sympathy card Shipping lines buy prodigious quantities of marine fuels every year, including Low Sulphur Fuel Oil and will hedge

against currency movements and fluctuations in commodity price.

They have had amble time to prepare for the change: two years.

Most carriers operate in alliances or consortia, effectively

10

vessel sharing agreements. As a result, your containers

then surcharges, including for sulphur, can be consigned to history,

been available in these parts of the world for at least 15 years. Yes, demand will spike when every ship must suddenly use it all the time but there is nothing novel, or challenging, about using or acquiring supplies of LSFO for the shipping industry.

6

8

If it looks like an arbitrary figure

Sulphur surcharges stink!

Ultimately, this is about the shipping industry cleaning up its environmental act. In any other

sector, these costs would be absorbed or passed on through normal

Watch for the scrubber in low-sulphur clothing

could be carried on another carrier’s vessel. So why pay a fuel

contract negotiations. If the shipping industry could bring itself to negotiate all-inclusive pricing and confidential contracts as a norm where they belong.

surcharge for a ship fitted with scrubbers or converted to natural gas? Ask the carrier to explain how they are going to avoid charging

GSF is the global voice for shippers and represents the interests of

you for a cost they may not incur.

national and regional shippers’ organisations in Asia, Europe, North

7

and South America and Africa. It provides a platform for importers Consider joining a benchmarking service

and exporters of goods around the world with international

If you do ultimately have to pay surcharges, a benchmarking

regulatory agencies and decision-making bodies and is focused on

service will let you see researched and informed estimates

promoting the safe, efficient and sustainable movement of goods in

about what the additional cost of fuel should be. These estimates are

all modes of transport. GSF was registered as a non-governmental

based on the vessels operated on that route, the chosen methods

organisation in the United Kingdom in June 2011.

of compliance and the prevailing costs of fuels. GSF is providing this service for members through partners so please do contact them

James Hookham, Secretary General, GSF

should you be interested in joining.

FORWARDER magazine

ISSUE50

23

SEA FREIGHT

NEWS

28 JANUARY 2020

ALPHA ORI TECHNOLOGIES SECURES

ISO INFORMATION SECURITY CERTIFICATION AS CYBERATTACK THREAT GROWS

T

he commitment of Alpha Ori Technologies to world

Achieving ISO 27001 certification means our customers have complete

class information security protocols in the face of rising

assurance our products operate to best-in-class information security

cybersecurity risks has been recognised by the International

standards. We achieved ISO certification at our first attempt, showcasing

Organization for Standardization (ISO).

the completeness and rigour of our information security systems.

Captain Rajesh Unni, Co-CEO, Alpha Ori

Alpha Ori, which digitally enables shipping companies through the deployment of cutting-edge technology, has been awarded

Captain Unni is also the CEO and Founder of Synergy Group, the

ISO 27001:2013, a globally recognised standard that certifies the

Singapore-headquartered ship manager which now manages a diverse

successful establishment, maintenance and continual improvement

fleet of over 270 vessels. Given the increasing incidence of cyber-

of a company’s Information Security Management System (ISMS).

attacks on shipping companies, he believes guaranteeing information security has become a critical element of ship management.

Alpha Ori’s ISO 27001:2013 certification confirms that the digital shipping specialist has put in place a system of technical,

The International Maritime Organization has, quite rightly, issued

administrative and physical controls which secure the company’s

guidelines to ensure everyone in the maritime sector takes cybersecurity

own information, and customer and employee information, within

seriously. This includes addressing cyber risks in safety management

the context of overall business risks.

systems by the start of next year. Cybersecurity is something we at Synergy have always placed great emphasis on. Top class information

Attaining certification is part of Alpha Ori’s’ strategy of creating

and data security is expected and demanded by owners and suppliers.

industry-leading products and services measured against global

It’s also now an integral part of ensuring safety at sea, operational

benchmarks of shipping industry excellence.

excellence and fleet/vessel efficiency optimisation. We stay ahead of the game by future proofing the vessels we manage, as well as our fleet management systems. We lean heavily on Alpha Ori to achieve this.

24

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? ABOUT SYNERGY GROUP

Further information can be found at alphaori.sg

The Synergy Group, with over a decade of experience as a

Now with 13 offices in six key maritime centres and over 270

leading shipmanager, offers end-to-end maritime solutions and

vessels under management, Synergy supervises a diverse fleet

services tailored to the specific requirements of clients. In-

which includes LPG tankers, chemical tankers, oil tankers (VLCC,

depth technical expertise and a diverse product portfolio enable

Suezmax, Aframax, LR2, LR1 and MR), container vessels in the

Synergy to generate efficiency and productivity gains to enhance

1,800 TEU-20,000+ TEU range and every size of bulk carrier.

the customer experience for all clients.

Synergy’s holistic approach to seafarer wellness and operational Headquartered in the globally connected city-state of Singapore,

excellence was recognised last year when it won the prestigious

Synergy’s hallmark is its through-life approach to asset management

2019 Lloyd's List Excellence in Maritime Services & Ship Management

and maritime solutions custom-designed to client requirements.

Award and the Seatrade Award for Investment in People.

Central to Alpha Ori’s portfolio is SMARTShip, an Internet of Things

I am extremely proud of my team for their achievement, which

(IoT) platform that enables the onboard operation of multiple

proves theirs and the company’s commitment to ensuring quality and

systems with varying degrees of autonomy. SMARTShip has already

providing the best possible service to our clients. We are dedicated

been installed on more than 40 vessels and another 60 ships are

to constant improvement and development and achieving and

currently undergoing the setup process.

maintaining an ISO 27001:2013 accreditation ensures we have the processes and systems in place to achieve this.

Alpha Ori has proven by gaining ISO 27001 certification that we are leading the way in providing safe, risk-free digital shipping solutions that meet the highest standards of maritime and information security

ABOUT ALPHA ORI TECHNOLOGIES

protection. This shows with cyberattack threats on the rise, the

Alpha Ori Technologies is a B2B Technology company

highest security standards are possible now and available to all.

headquartered in Singapore with overseas product

Bala Sankaran, Co-CEO, Alpha Ori

development offices in India and California’s ‘Silicon Valley.’

Alpha Ori’s vision is to digitally enable all floating enterprises

The decision by management to work toward ISO 27001:2013

with cutting edge technology - IoT, Machine Learning and

accreditation was part of its ongoing commitment to continually

Cloud-based Big Data science - to drive remote operations,

improving products and services. To become ISO 27001:2013

enhance operational efficiency and achieve the highest levels

compliant, the company’s teams based in the USA, India and

of safety on board ships. The deployment of cutting-edge

Singapore underwent an extensive companywide audit that included

technologies enabled the ground-breaking development of

information data security management system development,

Alpha Ori’s patented SMARTShip solutions.

a management system documentation review, pre-audit, initial assessment and clearance of non-conformances.

Alpha Ori’s ‘Center Of Innovation’ is located in Singapore from where a Network Operating Centre remotely monitors and controls digitally enabled ships.

FORWARDER magazine

ISSUE50

25

SEA FREIGHT

NEWS

7 FEBRUARY 2020

DP WORLD SOUTHAMPTON

WELCOMES GIANT BANANA BOAT S hipping company Maersk has changed its UK call on the

Nick Loader, UK Chief Operating Officer, DP World, explained:

ECUBEX South America reefer service (known as the Banana Boat) to Southampton’s DP World terminal.

The perishable and chilled goods industry relies on speed. DP

World has the facilities including customs and food inspection

The move to DP World Southampton ensures that speed to market

posts as well as excellent inland connections to ensure we can

and improved product shelf life is maintained for one of the UK’s

deliver fast, high quality services levels for the UK’s supply chain.

biggest banana importers.

We are also able to provide shippers, like Fyffes, with increased visibility of their cargo. Using DP World’s online Where my

The main customer on this service is Fyffes which carries bananas

container? tool, Fyffes can track and trace their cargo which

from Ecuador and Colombia. 25,000 kgs of bananas are transported

makes shipping through the port simpler, more efficient and

in one ‘reefer’ box - a refrigerated container is commonly known

transparent, which is key for the perishable goods industry. It’s

as a ‘reefer.’

digital tools like this and market-leading customer service and productivity which makes trade smarter.

The terminal’s direct daily rail connections to key inland distribution hubs and the fastest truck turnaround times of any UK port, are

DP World Southampton welcomed the first vessel on the service,

important for customers who need to reduce lead times and increase

the Maersk Brani, on Thursday 30th January 2020.

the freshness and shelf life of perishable produce by getting them to stores faster.

The size of vessel has also increased from 2,500 TEU to 2,900 TEU on this service.

DP World has invested in additional ‘reefer’ connection points to accommodate the additional volumes, increasing its reefer connection capability by 20%.

26

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at dpworld.com

ABOUT DP WORLD DP World1 is a leading enabler of global trade and an integral John Hopkins, General Manager Imports and Logistics, Fyffes said:

part of the supply chain. We operate multiple yet related businesses – from marine and inland terminals, maritime

The improved efficiency of the larger vessels supports our drive

services, logistics and ancillary services to technology-driven

to reduce our environmental impacts.

trade solutions.

DP World Southampton is the UK’s only deep water port on the

We have a portfolio of 78 operating marine and inland

South Coast capable of servicing the largest container vessels in

terminals supported by over 50 related businesses in over 40

the world.

countries across six continents with a significant presence in both high-growth and mature markets. We aim to be essential

The new service route will be Guayaquil – Manzanillo – Santa

to the bright future of global trade, ensuring everything we do

Marta – Southampton – Antwerp – Hamburg – Bremerhaven

has a long-lasting positive impact on economies and society.

– Veracruz – Altamira – Puerto Moin – Manzanillo – Balboa.

Our dedicated team of over 36,000 employees from

ABOUT DP WORLD IN THE UK

103 countries cultivates long-standing relationships with

DP World is the only terminal operator to provide a choice

communities, and many other important constituents of the

of two deep water ports in the UK – DP World Southampton

global supply chain, to add value and provide quality services

on the south coast and DP World London Gateway, on the

today and tomorrow.

governments, shipping lines, importers and exporters,

London Thames estuary.

Container handling is the company’s core business and Together they provide unrivalled, quick and easy access to

generates more than three quarters of its revenue. In 2017,

the key consumer markets in the UK.

DP World handled 70.1 million TEU (twenty-foot equivalent units) across our portfolio. With its committed pipeline of

DP World in the UK was voted Port Operator of the Year 2019

developments and expansions, the current gross capacity of

and 2018 at the Lloyds Loading List Global Freight Awards.

88.2 million TEU is expected to rise to more than 100 million TEU by 2020, in line with market demand.

DP World Southampton has been voted the UK’s number one performing terminal and DP World London Gateway is

By thinking ahead, foreseeing change and innovating we

one of the most modern state of the art ports in the UK.

aim to create the most productive, efficient and safe trade solutions globally.

DP World in the UK can provide operational back up to cargo owners' supply chains and reduce the risk of vessel delays.

As of February 2018

1

FORWARDER magazine

ISSUE50

27

SEA FREIGHT

WANT TO KNOW MORE?

NEWS

Further information can be found at ccs-uk-ug.org

5 FEBRUARY 2020

DEAL OR NO DEAL,

CCS-UK WILL HELP AVOID BORDER DELAYS WITH NEW RO-RO SOLUTION C CS-UK User Group and CCS-UK (operated by BT)

and incur the extra costs of acquiring a badge at the port concerned.

have jointly developed a solution to assist in the smooth

As well as streamlining cross-border movements, the solution

movement of imports to the UK via RoRo ports or the

will also speed up declaration processing at destination, due to its

Channel Tunnel. The solution was approved by HMRC and Border

integration with the CCS-UK inventory.

Force at the end of January 2020, for use in the event of no deal, and will be adapted to comply with the processes required at the end of

The solution builds upon the pedigree of CCS-UK as a leading

the current Implementation Period, once these details are known.

community systems provider (CSP), providing connectivity between the cargo community and Customs, including inventory-linked

The solution is an extension of the CCS-UK Advance Information

temporary storage facilities.

System (AIS), which is already used to provide airline temporary storage facilities (ITSFs and ETSFs) with advance information of

As Brexit negotiations develop and there is greater clarity over

both intra-UK and international truck movements and road feeder

the processes which will need to be in place at the end of the

services. AIS helps these temporary storage facilities plan and

Implementation Period, CCS-UK will – in conjunction with HMRC

manage their workloads better, thereby speeding up processing and

and Border Force - adapt the AIS RoRo solution to meet the new

helping eliminate truck queues.

requirements. Existing CCS-UK users will be able to use their current service and facilities without the need to establish new

The AIS RoRo solution enables vehicles arriving at UK ports carrying

links to other, port-based community systems. For new CCS-

EU origin cargo to proceed immediately to a designated CCS-UK

UK customers, the solution will avoid the need to use potentially

temporary storage facility. This provides an alternative to using

congested port-linked clearance facilities.

Common Transit, and means the vehicles do not need to use a port-linked clearance facility – which could cause congestion, delays

28

FORWARDER magazine

ISSUE50

ARE YOU FINDING THE NEW FORMAT OF THE MAGAZINE EASIER TO FOLLOW? WE WELCOME YOUR FEEDBACK AS MUCH AS YOUR CONTENT...

TEAM@FORWARDERMAGAZINE.COM

The new RoRo module will facilitate smooth and congestion-free transit of cargo through the Channel ports, the Channel Tunnel

ABOUT CCS-UK USER GROUP

and other ports in the UK, while enabling HMRC to collect duties,

This is the trade body made up of representatives from

and Border Force to maintain robust security. Our discussions

the CCS-UK Air Cargo community (Freight Forwarders,

with forwarders, international hauliers, port authorities and ferry

Ground Handling Agents and Airlines). The CCS-UK User

operators have revealed a great deal of interest. Using this method

Group works with BT to agree the features of CCS-UK. It

of reporting cargo movements, they all believe their processes

also lobbies HMRC on behalf of the community and BT, to

would continue to work effectively, even without a continuation of

accommodate modifications in processes, and beneficial IT

frictionless trade.

system enhancements.

Steve Parker, User Group Chairman, CCS-UK

FORWARDER magazine

ISSUE50

29

SEA FREIGHT

NEWS

SEAFARERS FACING UNPRECEDENTED CHALLENGES 21 FEBRUARY 2020

DUE TO CORONAVIRUS OUTBREAK

S

hip managers and crew on the frontline of global trade are

The deadly virus has seen severe restrictions put in place on seafarers

bravely coping with unprecedented challenges due to the

calling at ports across the Asia Pacific region.

coronavirus (SARS-CoV-2) outbreak in China.

Crew manning the world’s commercial fleet of tankers, commodity-

Shipping has been crippled by the spread of the virus over the last

carrying bulk carriers and container ships are not allowed to leave

month which has seen large parts of the Chinese economy closed

vessels when calling at ports in China, the epicentre of the virus.

down for extended periods.

Restrictions preventing crew leaving the ship or denying seafarers This is having supply chain and business reverberations globally and

access to a visa-on-arrival are also in place at a range of countries

has devastated shipping freight rates and cargo demand.

including Singapore, Indonesia, Malaysia, Philippines, Russia, Australia and South Korea.

However, the impact on those on the frontline of international business – the seafarers that man the ships that facilitate global

The logistics of managing crew changes when there are restrictions

trade – has largely been overlooked.

in place in so many countries has meant in some cases diverting vessels to intermediate ports where crew changes are possible.

Captain Rajesh Unni, CEO and Founder of Singapore-headquartered Synergy Group, one of the world’s leading ship managers, commented:

It’s very challenging on some routes because crew changes are

Seafarers are working under tremendous pressure

not allowed at either end. But seafarers are a durable bunch. We’re

and doing an amazing job keeping world trade moving. But many

very proud of how they are coping and we are providing all necessary

are, understandably, anxious about when they can see families again

support. I must reiterate that although crew logistics is proving very

because of restrictions on crew changes and quarantine periods

demanding, we are not facing any operational issues, as of now, and

being enforced on arrival at some countries.

that is testament to the outstanding professionalism of our seafarers in very trying conditions.

30

FORWARDER magazine

ISSUE50

Ocean visibility at its best

“The savings adds up to a very fast ROI that paid off the cost of the software in less than a month.�

Sales Director Leading Global Logistics Service Company

11.6 hours a day

T&T time saved for rapid ROI Full overview of all your containers with quick access to all details Automatic event notifications and alerts so you can take action Immediate response to predicted delays to adjust supply-chain logistics and reduce D&D charges

Increase your efficiency and profitability! getintouch@ocean-insights.com

31

FORWARDER magazine ISSUE50 www.ocean-insights.com

SEA FREIGHT

EXPERTS

E

quipment imbalances and empty container repositioning

Usually, it's the other way around, but now we have a deficit of

is a problem that accounts for $20 billion for the shipping

containers in North America and Europe, CAx values for Hamburg,

industry annually, but due to the new coronavirus (called

Germany dropped by 33% to 0.07 (40HCs), 0.45 (40DCs) and 0.47

SARS-CoV-2) it got even worse for most carriers or NVOs. Especially

(20DCs). For Los Angeles, US, with CAx values of 0.25 (20DCs),

in the US or Europe, companies are starting to experience frequent

0.19 (40DCs) and 0.11 (40HCs) and Chicago, US with 0.02 (20DCs),

equipment shortages in several areas in the USA. This is a direct

0.01 (40 DCs) and 0.11 (40HCs) it's even worse and the forecast says

result of the ocean carriers' blank sailing strategy which is triggered

it will not get better soon.

by the low/ no volumes on the major shipping routes. Based on ocean carriers comments and the Container Availability Index (CAx), it is

As a result of the blank sailings, it forces mainly NVOs to hold

expected that this trend will continue, if not only worsen.

empty equipment longer than usual, incurring more demurrage & detention charges as well as chassis fees or repositioning

The CAx forecasts supply and demand in container logistics for

equipment, where available, in addition to possible interchange

most of the biggest port locations and up to three weeks. It takes

fees. Additional surcharges and costs include Peak Season

millions of containers tracked through the Container xChange

Surcharges (PSS), Container Imbalance Surcharge (CIS),

online platform into account and shows that compared to 2019,

Congestion Surcharges (CNS) and General Rate Increase (GRI).

containers are piling up in China. It shows values of 0.47 (20DCs),

Feel free to use the CAx to find out about the equipment

0.94 (40DCs) and 0.71 (40HCs) for week 10 in Shanghai, China – a

availability in your port location.

plus of 47% compared to week 10 last year.

32

FORWARDER magazine

ISSUE50

ABOUT CONTAINER XCHANGE A solution for how the problem can be tackled is the neutral

owned containers have just to be returned at the partner's depot.

online platform Container xChange. It lets NVOs identify

Just type in your locations and find new partners in more than

partners for repositioning or find SOC containers to completely

2500 locations online. For more information about xChange, get

avoid demurrage & detention charges initially because shippers

in touch with us below and schedule a free demo now.

SHORTAGE OF EQUIPMENT IN THE US & NORTHERN EUROPE

FORWARDER magazine

ISSUE50

33

For exceptional multi-model logistics:

Call: 0161 272 8989 www.allseasglobal.com 34

FORWARDER magazine

ISSUE50

MANCHESTER I FELIXSTOWE I HEATHROW AIRPORT I GEORGIA I UAE I INDIA

Thanks to a wealth of in-house expertise we’re trusted worldwide to move your cargo wherever it needs to go, on time and on budget. > Award winning expertise

Specialist in handling LCL / FCL and Project Cargo.

> Global offices Based in the UK with offices in Europe, Middle East and the Indian Sub-Continent.

> In-house specialist equipment Flat racks, platforms, open tops and mafis, plus lifting and loading equipment for rapid deployment.

> Worldwide network

Partners operating within our established S.O.P & KPI systems.

> Proven track record Within the plant & machinery, manufacturing, retail and energy & power generations and recyclables sectors.

FREIGHT SOLUTIONS

PROJECT LOGISTICS

SUPPLY CHAIN

FORWARDER magazine

ISSUE50

35

ROAD FREIGHT

A system of transporting goods by road.

Related topics Groupage Couriers Last mile

36

FORWARDER magazine

ISSUE50

Sponsored by

FORWARDER magazine

ISSUE50

37

ROAD FREIGHT

WANT TO KNOW MORE?

NEWS

Further information can be found at fta.co.uk

RED DIESEL RATE HIKE 4 FEBRUARY 2020

A BAD DECISION FOR ECONOMY, SAYS FTA

I

n response to speculation that the government will increase tax

use less fuel, so increasing taxation would encourage people to

rate on rebated (‘red’) diesel in its Budget on 11 March 2020, FTA

switch to these technologies more quickly. But in fact, cleaner

has written to the Chancellor of the Exchequer, Rishi Sunak, urging

equipment is not more fuel efficient overall; often it can be less so.

him to reconsider implementing such a damaging policy decision.

For example, some models of Euro VI engine are in fact 9% less fuel efficient than their predecessors. As such, increasing taxes would

Mr Snelling comments:

As the business group representing the

only discourage businesses from switching to more environmentally

logistics sector, FTA is urging government to refrain from increasing

friendly equipment. An increase in red diesel rates would also come

red diesel rates in its March Budget. This move would be an additional

at the very worst time for utility service companies; with the recent

tax on hard-working businesses without incentivising the transition to

wave of storms and floods, many of these companies are already

cleaner diesel units. FTA believes the worst-case scenario would be an

investing huge amounts of resources to repair and rebuild for the

increase on rail fuel duty. The use of rail for freight transport – where

future. And remember, the equipment used to pump water away

the diesel is commonly used – brings many environmental benefits and

from flooded areas is run on red diesel. As such, a rate increase

its use should be incentivised, not discouraged by punitive taxation.

would be a kick in the teeth to these businesses.

The services most used for rail – for example, containerised traffic – are price sensitive; businesses will switch to road transport if costs

Efficient logistics is vital to keep the UK trading, directly having an

are too high, which of course leads to a significant reduction in the

impact on more than seven million people employed in the making,

use of rail for freight transport. And this, in the view of FTA, would

selling and moving of goods. With Brexit, new technology and other

have negative consequences for carbon emissions, road congestion,

disruptive forces driving change in the way goods move across borders

overall safety and economic efficiency.

and through the supply chain, logistics has never been more important to UK plc. FTA is one of the biggest business groups in the UK,

Red diesel rate increases for equipment used across logistics would

supporting, shaping and standing up for safe and efficient logistics. We

be costly and pointless environmentally. Mr Snelling continues:

are the only business group in the UK that represents all of logistics,

Taxation as a tool to reduce the use of red diesel in ancillary

with members from the road, rail, sea and air industries, as well as the

equipment will also not yield significant environmental benefit. It

buyers of freight services such as retailers and manufacturers whose

is a common misconception that newer, cleaner equipment must

businesses depend on the efficient movement of goods.

38

FORWARDER magazine

ISSUE50

Total freight forwarding expertise.

Established in 1999, This year marks the 20th anniversary of Retail Transport Services.

Over this time we have established a network of over 3500 European partners who are able to provide transport solutions for any freight movement.

Why should you choose us?

Proven company: ISO9001:2015 UKAS • EC GDP 2013/C 343/01 compliance waste carriers licence • DGSA • BIFA • FIATA Experienced and trained staff: freight forwarding experts who are ADR & GDP trained Service driven: knowledgeable, single point of contact 24/7 Extensive fleet: we have the range to supply what you need Export/Import Europe, Eastern Europe, Scandinavia, Ireland, UK Express, groupage, part loads & full loads Vans, 7.5 tonners, tail lifts, Euroliners, flat beds, coil carriers, frigo vans, frigo trailers Honest and open approach Experienced, dedicated and motivated team

Coventry: 02476 234566 • Manchester: 0161 9712140 info@retailtransport.com

www.retailtransport.com FORWARDER magazine

ISSUE50

39

ROAD FREIGHT

WANT TO KNOW MORE?

NEWS

Further information can be found at fta.co.uk

4 FEBRUARY 2020

FTA RESPONSE TO

BAN ON NEW PETROL, DIESEL & HYBRID VANS FROM 2035 I n response to the news today (4 February 2020) that a ban on

Efficient logistics is vital to keep the UK trading, directly having an

purchasing new petrol, diesel or hybrid cars and vans in the

impact on more than seven million people employed in the making,

UK will be brought forward from 2040 to 2035, Christopher

selling and moving of goods. With Brexit, new technology and

Snelling, Head of UK Policy at FTA comments:

other disruptive forces driving change in the way goods move across borders and through the supply chain, logistics has never been more

In the view of FTA, the 2035 target is very ambitious for the

important to UK plc. A champion and challenger, FTA speaks to

van market; unless the government takes urgent action to solve

Government with one voice on behalf of the whole sector, with

the challenges around power supply and the availability of electric

members from the road, rail, sea and air industries, as well as the

vehicles, it will not be an achievable feat. FTA and its members

buyers of freight services such as retailers and manufacturers.

fully support the government’s ambition to decarbonise the road transport industry – our Electric Vehicle Report shows that operators want to switch to electric – but we need to see urgent

ABOUT FTA

action from government to ensure the right infrastructure is in place

FTA is one of the biggest business groups in the UK,

and the market is ready. According to FTA, the key issue is power

supporting, shaping and standing up for efficient logistics.

supply; the depots and homes where vans are currently stationed

We are the only organisation in the UK that represents all

do not have sufficient power supply to charge the vehicles. Logistics

of logistics, with members from the road, rail, sea and air

companies do not control or own this power supply infrastructure;

industries, as well as the buyers of freight services such as

FTA is calling on the government to share its strategy on how it plans

retailers and manufacturers whose businesses depend on the

to power the UK’s fleet of millions of vans. Until the issue of power

efficient movement of goods.

supply is resolved, it is very unlikely – in the view of FTA – that 100% of new vans bought after 2035 will be electrically powered.

40

FORWARDER magazine

ISSUE50

T

PN — THE Pallet Network has signed another top-flight

Jason Toogood says:

TPN has an excellent onboarding process and

logistics company, Bristol-based Toogood International

their team is giving us as much support as we could want, including

Transport. The network has signed several new members

operations, sales and IT. The TPN team have been brilliant and

in the past two months, with three starting so far in 2020.

helped us a lot.

Toogood is an events and express freight specialist, which offers

TPN’s culture is to support all Member operations unstintingly. “We

a full complement of road, sea, and air freight services, as well as

have a very simple business model,” says Duggan. “We are dedicated

freight forwarding and warehousing. It has particular expertise in the

to our Members’ success. We never compete with our Members but

aerospace, marine, energy, pharmaceuticals and automotive sectors.

rather work hard to ensure they have all the resources and support they need to thrive. If our Members are strong, TPN is strong.”

MD Jason Toogood says he chose TPN because the company wants to extend its domestic freight offering, and diversify its services.

Trading since 2004, Toogood is a family-owned business and has strong ties to its local community. Other companies which have recently

TPN’s service levels are outstanding from what we can see, so

joined TPN include Big G Logistics and Hambridge Transport.

the choice of network wasn’t hard. There is also a family feel to the network, which appealed to us as a family firm.

ABOUT TPN

TPN MD Mark Duggan says:

We are delighted to bring such a

The UK’s leading pallet network, comprising more than 100

strong and vibrant business into the fold, and particularly one which

of the top regional transport firms and more than 125 depot

is coming into the pallet network sector for the first time. Toogood

locations. TPN has sector-leading IT systems, a dedicated,

has an excellent operation and we are excited to work with them.

daytime, out-of-gauge freight service, TPN XL and an enhanced international service TPN XPort.

TOOGOOD INTERNATIONAL JOINS TPN 3 FEBRUARY 2020

TO EXTEND SERVICE OFFERING FORWARDER magazine

ISSUE50

41

ROAD FREIGHT

WANT TO KNOW MORE?

NEWS

Further information can be found at fta.co.uk

3 FEBRUARY 2020

TVL BECOMES

FTA VAN EXCELLENCE GOLD PARTNER T VL, the UK's premier supplier of vehicle security

We are delighted to become a Gold Partner for Van Excellence

products, has been announced as a Gold Partner to FTA’s

and support fleet operators with the latest innovation in vehicle

Van Excellence scheme, an innovative initiative designed

security. Vehicle theft and break-ins are a costly inconvenience for

to recognise excellence within the vans market and improve

fleets; our goal is to provide best practice advice and support to our

operational standards.

customers with solutions to prevent and deter vehicle thefts.

Laura Moran, Managing Director, TVL

TVL is a market leader in commercial vehicle security, designing, building and installing innovative security products to deter and combat the ever-

In 2019, the team at Van Excellence celebrated another successful

changing modes of attack used by vehicle thieves. TVL’s research and

year for the scheme; 91 companies achieved Van Excellence Operator

development team boasts more than 85 years of experience and works

Certification. FTA also launched a Vans Policy Working Group;

closely with vehicle manufacturers and police authorities, providing a

comprised of 41 leaders within the sector, the group provides a

consultancy service for the development of bespoke security solutions.

vital mouthpiece for the industry with government, regulators and other stakeholders and a platform to communicate and debate the

We are delighted TVL has chosen to become a Van Excellence

issues the market is facing.

Gold Partner. Recent research by Volkswagen Commercial Vehicles identified that van theft is up by 45%; TVL’s experience and knowledge

Administered by FTA, the leading organisation in UK logistics, Van

in van security will help operators keep their vehicles safe. In addition

Excellence was created in 2010 to promote the safe operation of

to supporting FTA’s Van Operational Briefings in May 2020, our Gold

vans, represent the interests of the sector, and celebrate operators

Partners provide funding for several other initiatives, including the

demonstrating excellent standards. Central to the scheme is the

Van Driver of the Year competition in the summer and the Van

Van Excellence Code, a set of minimum best practice standards all

Awards in the autumn. We very much look forward to working with

van operators should aspire to achieve, covering safety, efficiency

TVL this year and seeing how its expertise helps Van Excellence

and sustainability.

certified operators keep their vehicles secure.

Will Reeves, Sponsorship & Advertising Manager, FTA

42

FORWARDER magazine

ISSUE50

MORE THAN JUST

COURIERS

24H SAME-DAY COURIERS

UK COLLECTIONS WITHIN 1 HOUR

PROFESSIONAL SMART DRIVERS

PODs CONFIRMED AT DELIVERY POINT

WAREHOUSE & STORAGE UPON REQUEST

VAN HIRE SERVICE

LONG-TERM CONTRACTS AVAILABLE

24-HOURS SERVICE

Please call Couriers department on 01462 675328 or Van Hire Ltd on 01462 681967 Or email us on info@hertfordshirecouriersltd.co.uk FORWARDER magazine

hertfordshirecouriersltd.co.uk

ISSUE50

43

ROAD FREIGHT

NEWS

3 FEBRUARY 2020

BUFFALOAD LOGISTICS AIM FOR

DIESEL-FREE REFRIGERATION

WITH SUSTAINABLE SOLUTION FROM HULTSTEINS

F

ollowing successful trials of a Hultsteins’ on-board electric

Any savings gained from using Ecogen will be ploughed back into

generator, Buffaload Logistics have committed to fit the

other sustainable projects aligned to Buffaload’s carbon-neutral

system to all of their tractor units, thereby eliminating diesel

programme, explains Ross.

consumption and harmful emissions from their entire temperaturecontrolled trailer fleet.

Ross goes on to explain that Buffaload had been exploring the market for an electric generator capable of working with any 6x2

Called Ecogen and manufactured in the UK, the lightweight

tractor unit while powering any TRU, and Hultsteins’ Ecogen was

hydraulically-driven system was fitted to a Scania 6x2 and put

the only solution which ticked all the boxes.

to work for a total of 230 hours over approx. 50,000kms. The results, say Buffaload were little short of incredible, as not only did

This is obviously an important factor. While other electric

the system use no fridge diesel, but also, there was no additional

generators only work with certain tractors and fridge models,

consumption from the tractor unit.

EcoGen is universal, which means it fits easily to every existing 6x2 and powers all leading fridge marques. This gives operators

At first, we couldn’t believe the figures. But sure enough, the

unrestricted choice of equipment and makes retrofitting easy too.

Ecogen, connected to the tractor’s PTO, ran the fridge unit perfectly for around two-months and not a drop of diesel was burned.

Hultsteins, based in Sweden, have been designing and producing

Effectively, we were saving an average of four litres every hour while

hydraulic and electric-drive transport refrigeration systems for

the fridge was running. Put simply, the system gives us diesel-free

nearly 60 years and as the environmentally-damaging effects of

and pollution-free refrigeration, while adding literally no cost to the

diesel consumption are now widely visible, retailers and transport

operation - apart of course from the initial outlay.

operators are turning to the Ecogen system to validate their

Ross Taylor, CEO, Buffaload

respective environmental objectives. For the UK, Ross Taylor and his company is leading the way:

44

FORWARDER magazine

ISSUE50

Some years ago, we embarked on a carbon-efficient journey.

decades of proven technology, the Ecogen system is not expected

We realised that an operation of our size can have a major impact

to add any additional maintenance requirement.

I first operated

on the environment and so we set about creating an integrated

an identical system to this one, 25 years ago. it was as bullet-proof

low-carbon network. In basic terms this means working with like-

then as it is today.

minded businesses whose environmental policies are compatible with our own.

Ecogen was developed by one of the UK’s leading pioneers of electrical generators for transport refrigeration, Stephen Maile.

Accordingly, Ross predicts that once the Hultsteins’ Ecogen

His company Cold Connect was acquired by Hultsteins in 2019.

systems are all up and running, Buffaload Logistics will be making an annual carbon saving in the region of 400,000kgs. Furthermore,

We changed the name over the door,

says Steve,

but apart

he says that as urban restrictions on polluting vehicles bear down

from that, we continue to manufacture our systems and Ecogen to

on the transport industry, Buffaload’s refrigerated double-deckers

ensure Euro 6 Emission standard is met for the cooling system as

(expected to number 300 by spring of this year) and all refrigerated

well as the truck, here in the UK the same way as before. Hultsteins’

vehicles using Ecogen will be exempt from scrutiny.

sustainable solutions are working for retailers and operators in several European countries and we are delighted that Buffaload are

This is not just about the obvious advantages of reduced running

leading the way, here in the UK.

costs, but more to do with our contribution to a healthy UK environment, the air we breathe and global warming in general.

Developed for truck or tractor units, Ecogen is a slim-fit hydraulic

Now is the time to make a difference and for our part, Hultsteins

drive generator which connects to the engine’s PTO and simply

and Ecogen are already making an impact.

plugs in to any refrigeration unit with mains electric operation. Fuel consumption and emissions are virtually eliminated while generating

Regarding the cost of operation, Buffaload expects a return on

a constant 400-volt, three-phase electrical power to the same

investment of 21 months and given its simple design, based on several

standard as the mains supply.

FORWARDER magazine

ISSUE50

45

ROAD FREIGHT

WANT TO KNOW MORE?

NEWS

Further information can be found at mbtrucks.co.uk

3 FEBRUARY 2020

AGS TAKES UP NEW MERCEDES-BENZ TRUCKS

AUTHORISED REPAIRER ROLE AT HEATHROW T he sky’s the limit for commercial vehicle operators

discussions with the DVSA, when it moves to its new site it plans

located in and around London Heathrow, following the

to further enhance convenience for operators by introducing MoT

appointment of AGS as Mercedes-Benz Trucks’ latest

testing on three weekday evenings as well.

Authorised Repairer.

Key to the appeal of the new partnership for Mercedes-Benz

Automania Garage Services (AGS) is a leading provider of round-

Trucks was AGS’s focus on customer service. This is reflected

the-clock vehicle maintenance and repair support for the aviation

in its impressive track record for meeting the most demanding

and commercial fleet sectors. The company also offers a full range

performance standards on turnarounds for vehicle servicing and

of recovery, fleet management, and contract hire and ‘spot’ rental

repairs, which will underpin Mercedes-Benz Trucks’ Zero Tolerance

services from its headquarters near Heathrow, as well as main

on Downtime commitment.

depots at Gatwick Airport and Manchester Airport, and smaller facilities at other UK airports.

AGS is led by a dynamic management team of Joint Managing Directors Richard Holmes (Operations) and Paul Mcgerty (Finance).

In June 2020 AGS is due to open for business at a flagship £6-million

Richard has an extensive truck background and history, having spent

development which is currently under construction on a two-acre

12 years within the Mercedes-Benz network prior to buying AGS in

site even closer to Heathrow. At its heart will be a comprehensively

2011 with his wife, Laura. They were advised on the acquisition by

equipped 64,000 sq ft workshop with no fewer than 39 bays of

Chartered Accountant Paul, who bought into the business in 2016.

varying lengths, 17 with commercial vehicle pits. Two dedicated Authorised Testing Facility (ATF) lanes will be used by inspectors

Following heavy investment in facilities, vehicles and staff training,

from the Driver and Vehicle Standards Agency (DVSA) to undertake

group turnover has reached £15 million. The company is now

commercial vehicle MoT tests. AGS currently offers a Saturday (ATF)

stepping up to the next level by becoming an authorised repairer of

MoT testing service and will continue to do so; however, following

Mercedes-Benz trucks.

46

FORWARDER magazine

ISSUE50

Mike Belk, Managing Director, Mercedes-Benz Trucks UK, said, AGS is a fantastic addition to our workshop network. It has

Paul Mcgerty is convinced AGS’s appointment will lead to increase sales of Mercedes-Benz trucks.

The product range is brilliant in

a proven track record and we have full confidence in the ability

terms of quality and technology, and comes with attractive ownership

and commitment of Richard, Paul and their colleagues to provide

costs. Back-up is also crucial, though. We’re confident that we’ll now

Mercedes-Benz truck customers with the timely, efficient and cost-

see operators on the airport and beyond, some of which already

effective aftersales support they expect.

depend on us for maintenance and repair support, switching in growing numbers to Mercedes-Benz. The flagship facility we open in

AGS services all makes of truck, but the fact that it has been granted

June is also perfectly located close to the M25 and M4, so our vision

Authorised Repairer status means operators of Mercedes-Benz

is to become a market leader for commercial vehicle servicing.

vehicles that rely on its aftersales support can now benefit from the manufacturer’s cost-effective range of contract maintenance

Added Richard:

We’re incredibly proud of what we’ve achieved in

plans. AGS can also apply ground-breaking Mercedes-Benz Uptime

building AGS up to its current position, an achievement that wouldn’t

predictive maintenance technology, and undertake warranty work

have been possible without the tremendous support of colleagues

for the benefit of its customers.

throughout the business. We’re now looking forward to this next, exciting phase in the company’s development. We’ve been made to

Richard Holmes recalled,

This exciting opportunity to join the

official Mercedes-Benz network came at the same time as we

feel very welcome by the team at Mercedes-Benz Trucks UK, and are determined to do our very best for their customers and brand.

were working on plans for further expansion. AGS recognises the importance of restricting downtime to an absolute minimum. That’s why we provide quick-response services with minimal workshop lead times, collection and delivery of vehicles, and MoT testing at times that suit our customers. We strive to be an exception to the norm.

FORWARDER magazine

ISSUE50

47

ROAD FREIGHT

WANT TO KNOW MORE?

NEWS

Further information can be found at fairfueluk.com

4 FEBRUARY 2020

FAIRFUELUK’S RESPONSE TO BORIS JOHNSON

BRINGING FORWARD THE BAN OF SALES OF DIESEL, PETROL & HYBRID VEHICLES TO 2035 FROM 2040 H oward Cox, founder of the FairFuelUK Campaign, said:

The Mayor of London has, through his anti-car and pay-to-pollute

The political worship at the altar of Greta Thunberg has

policies, unilaterally devalued the UK’s diesel fleet by £35 billion. He

now become an embarrassment, with the Government

has made millions of vehicles virtually unsaleable. Nobody objects to

NOW making un-costed decisions regarding the future of our road

clean engines. No-one argues against improved efficiency which cuts

transport. There is no need for cliff edge targets banning hard pressed

emissions, but there are fairer and better ways to lower emissions.

motorists' prized possesions. Emissions are falling because vehicle

Wherever anyone stands on climate change and local pollution,

technology is improving by the day. SO why put a finger in the air

there are effective proven products available now, which improve

target ban in place when, cleaner fuel technology will evolve organically

things instantly – and by instantly we don’t mean in months or weeks,

without Boris's new extinction threat of the internal combustion engine?

but in seconds.

The emissions agenda is currently being dominated by the concept

Since not one single case of death from ambient air pollution has

of panic and global catastrophe. The 'doublespeak’ which enables

been recorded in recent history, the flawed healthcare data figures

campaigners to call for reduced NOx emissions, based on no

being used are essentially an excuse to turn the screw on road users

credible data, and encourages drivers into the soot filled London

who must pay whatever is demanded because of their unavoidable

underground, has caused road users to exclusively bear the brunt

dependence on transport.

of the environmental assault against pollution.

48

FORWARDER magazine

ISSUE50

ABOUT FAIRFUELUK FairFuelUK is a public affairs team with no shareholders to satisfy, just an award-winning campaign representing the real concerns of hard-working motorists, families, small businesses, commercial drivers and hauliers across the UK. Decades of fiscal exploitation by successive Governments There’s another problem which the anti-car lobby: they

with little in return warrants the need for FairFuelUK.

completely refuse to address energy and overall pollution issues.

It turns out that an electric vehicle is 14 times worse environmentally

FairFuelUK is fronted by popular TV Motoring Journalist

compared to a hybrid. This is in part, due to the huge environmental

Quentin Willson and the Campaign's Founder Howard Cox.

footprint of creating an electric vehicle and its batteries.

Funding is through support from key founding backers the Quentin Willson, Motoring Journalist and FairFuelUK

FTA, RHA and regular donations from supporters. Previous

campaigner, said:

backers have included the RAC, Association of Pallet

Cleaning our air is an absolute priority but

it won’t happen through aimless virtue signalling by politicians.

Networks, UKLPG and others

Government and local councils need to apply evidence-based science to the sources and causes of pollution to clean up our urban air.

Since 2010 FairFuelUK has saved drivers over £100bn in planned tax hikes in duty and VAT through constructive and

The UK is woefully underprepared for vehicle electrification,

objective campaigning. Now the immediate focus is on stopping

is broadly ignoring marine, aviation, industrial and domestic

those unnecessary tax hikes based on a good intentioned but

combustion and needs to really incentivise consumers and industry

flawed 'green' agenda. These include new taxes and bans on

to change their behaviours. The UK needs a consistent and well-

drivers entering our major cities and potentially adding more

crafted national air quality strategy that’s supported by world-class

costs on diesel drivers by the Treasury. These are new taxes

scientific research.

that will not improve air quality, but simply hit consumers and the economy. There are ways to improve air quality without hitting consumers’ pockets.

Current FairFuelUK Campaign Issues include: Fuel duty, VAT on duty; PumpWatch and fuel price transparency; Effective ways to lower emissions but not through tax hikes; Stop the perennial demonisation of van drivers, hauliers and motorists; More investment in UK roads similar to the level of HS2 spend; Establish a long-term government strategic roads transport plan; Halt unnecessary cash generating congestion zones and ULEZ expansion; VED and its future; Influence fairer future road user taxation plans and road funding with fuel duty revenue predicted to decline; Help role out new vehicle technology in a way that does not hit drivers in the pocket; Scrap hospital parking charges; Other related motoring costs and driving issues.

FORWARDER magazine

ISSUE50

49

ROAD FREIGHT

WANT TO KNOW MORE?

NEWS

Further information can be found at rha.uk.net

SHIFTING HGVS TO ALTERNATIVE FUELS 4 FEBRUARY 2020

NEEDS REALISTIC TIMESCALES

A

s Boris Johnson set out plans for the UK to lead the world

Of course we all want to tackle climate change, but it has to

in delivering a net zero emissions economy, he has today

be done in a realistic and manageable way. Changing the UK’s car

announced that from 2035, the UK will see a ban on the

fleet to electric is one thing. They are increasingly available, with

sale of new petrol and diesel cars and vans – five years earlier than

improving range and infrastructure that will work for users. For vans

previously planned.

this is less clear cut because payloads and duty cycles are much more demanding. The changeover process for heavy goods vehicles is

Reinforcing government's commitment to delivering on its net zero

different again. Research into alternative fuels is already widespread.

by 2050 target, he confirmed the intention of bringing forward the

However, because of the nature of the road freight industry and

current date for phasing out the sale of petrol and diesel cars and

the distances covered, there is still a very long way to go before an

vans. Government is now expected to conduct a consultation on

efficient, cost-effective alternative to diesel-powered trucks can be

moving the ban from 2040 to 2035 – earlier if possible. Significantly,

found. The average price of a truck is approximately £85k. It will be

this would for the first time include hybrids, providing a major

many years before the industry develops an ‘alternative-fuelled’ truck

boost for developers of pure electric cars, but potentially creating

that ticks haulier’s boxes but we, as the representative body for the

a backlash from some manufacturers and users.

sector are keen to work with the truck manufacturer’s development teams to ensure a smooth and cost-effective transition to alternative

ABOUT RHA

fuels. Vehicles are an expensive investment. If companies are to

The Road Haulage Association is the only UK organisation

buyers that they will be able to use them for a reasonable lifespan –

solely dedicated to those with responsibility for the

at least 12 years for lorries.

movement of goods by road. Members range from owner-

Richard Burnett, Chief Executive, RHA

invest in cleaner vehicles the Government also needs to reassure

operators to those with fleets in excess of 1,000 vehicles.

The Association has over 7000 operators in membership who between them account for 250,000 UK registered heavy goods vehicles.

50

FORWARDER magazine

ISSUE50

IS THE MAGAZINE EASIER TO FOLLOW? WE WELCOME YOUR FEEDBACK AS MUCH AS YOUR CONTENT...

TEAM@FORWARDERMAGAZINE.COM

T

he news that the government and Highways England have

Efficient logistics is vital to keep the UK trading, directly having

developed a further solution to handle potential traffic

an impact on more than seven million people employed in the

disruption from the ports in Kent is promising news for

making, selling and moving of goods. With Brexit, new technology

businesses in the county, and for hauliers who need to keep goods

and other disruptive forces driving change in the way goods move

moving between the UK and the Continent.

across borders and through the supply chain, logistics has never been more important to UK plc. A champion and challenger, FTA

No operator wants to be stuck in slow moving or stationary

speaks to government with one voice on behalf of the whole sector,

traffic, and today’s announcement will come as a welcome respite

with members from the road, rail, sea and air industries, as well as

for those concerned about the impact of potential delays on the

the buyers of freight services such as retailers and manufacturers.

UK’s supply chain from the Continent, as well as on businesses and residents in Kent. However, there is more to be done to ensure that

For more information please visit www.fta.co.uk

the new system will work in the best way possible and manage the congestion any form of cross-Channel disruption can cause, and we look forward to working with Highways England and DfT on this.

M20 MOVEABLE BARRIER

Heidi Skinner, Policy Manger for the South East of England, FTA

FTA COMMENTS ON

17 FEBRUARY 2020

FORWARDER magazine

ISSUE50

51

ROAD FREIGHT

NEWS

20 FEBRUARY 2020

IRU REPORT UNCOVERS

BARRIERS TO ROAD SAFETY INVESTMENT D espite a strong sense of social responsibility, persistent

The findings are based on a detailed survey of 949 mobility and

barriers prevent mobility and logistics operators investing

logistics operators across 26 countries in Western Europe, Eastern

more in safety. IRU report identifies four areas to boost

Europe and the Commonwealth of Independent States region.

safety investment: culture and awareness, business incentives, training and certification, and international standards.

Key findings in the report include...

• Logistics and mobility operators are already investing heavily

IRU has released a comprehensive report on road safety investment

in road safety and 80% will continue to strongly invest in the

by mobility and logistics operating companies.

future • Operators see a clear commercial benefit in investing in road

The findings highlight that while the commercial road transport

safety practices, but are driven first and foremost by a strong

industry recognises it has a key role to play in improving road safety,

sense of social responsibility

significant financial, regulatory and societal barriers exist.

• Investment currently favours vehicle technology (41%), with 31% directed towards human elements and 28% to operational

With more than 3,500 people dying on the world’s roads every day according to United Nations figures, it has never been more important to address issues around road safety.

safety measures • Financial resources and cost-benefit ratios are the biggest barriers to continued investment in road safety • Operators overwhelmingly want more international standards,

Commercial vehicles are involved in less than 3% of road accidents, of

with 90% prioritising increased driver safety standards

which 85% are caused by human error (25% due to the professional

• Operators take their responsibility in mobility and supply chains

driver, 75% due to the other road user). Commercial operators and

seriously, with 74% regularly measuring the safety performance

their professional drivers are nevertheless visible role models on our

of subcontractors

roads, and take their responsibility on safety seriously.

IRU’s new report assessed safety related investment decisions by companies running buses, coaches and trucks. It looked at the safety culture inside the company, why and how they invest in vehicle, human and operational measures, and what blocks investment.

52

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at iru.org

ABOUT IRU IRU is the world road transport organisation, promoting economic growth, prosperity and safety through the sustainable mobility of people and goods. Founded in 1948, IRU has members and activities in more than 100 countries. IRU conceived TIR in 1949 and continues to manage the system.

The single biggest factor affecting road safety today is people. We need to push further investment in the human elements of road safety – from certification schemes and better driver monitoring through to general awareness campaigns to drive a stronger safety culture.

ABOUT THE SURVEY

Umberto de Pretto, Secretary General, IRU

In collaboration with IRU, Random SA developed a quantitative online survey focussed on a target group of

The report’s findings point to action in four areas – for the industry,

logistics and mobility operators. This survey was completed

regulators and other road safety stakeholders:

by 949 qualified respondents who work for either a logistics operator or freight forwarder possessing their own fleet; or

1. Create a stronger safety culture – the private and public sector

a mobility operator including (primarily bus and coaches).

must work together to build a stronger culture of road safety, sharing best practice and learning from one another.

2. Target business incentives – governments need to better target incentives so that the wider mobility/supply chain and societal

The survey ran in 26 pre-selected countries across Western and Eastern Europe, as well as the CIS region. Respondent countries within these regions included:

benefits of improved safety are taken into account in operators’ cost-benefit analysis of purchase decisions, making it more viable for them to invest in safety.

3. Make certification mandatory – training must be more broadly enforced, with a focus on cultural as well as technical factors, with clear reporting requirements and, where feasible, mandatory certification schemes.

4. Harmonise international standards – at an international level,

• Western Europe: Austria, Belgium, Denmark, Finland, France, Germany, Greece Ireland, Italy, the Netherlands, Spain, Sweden, UK • Eastern Europe: Bulgaria, Croatia, the Czech Republic, Hungary, Lithuania, Poland, Romania, Slovakia, Turkey • Commonwealth of Independent States (CIS): Belarus, Moldova, Russia, Ukraine

authorities need to introduce smarter and more harmonised standards, to enable lower innovation investment costs and

Quotas were set per country as appropriate and weighted

more streamlined measurement and reporting in the long term.

accordingly. Additional quotas were set to reach 70% of transport operators/freight forwarders and 30% of mobility operators, with a maximum of 50% non-management respondents. Within

As we bring key industry players together to tackle the business

sample groups, only those respondents who were involved in, or

challenges of road safety at IRU’s Logistics and Innovation Forum,

aware of, road safety issues within their respective organisations

we need to look carefully at what is driving safety investment.

were selected to participate in the survey.

Commercial road transport operators are involved in a small percentage of all accidents, yet have a very strong sense of social

All fieldwork took place during the course of October and

responsibility and, with the right changes to boost investment, they

November 2019.

can also help others advance and make our roads safer for all.

FORWARDER magazine

ISSUE50

53

ROAD FREIGHT

NEWS

4 FEBRUARY 2020

EURO COMMERCIALS WEIGHS IN WITH

TWO MORE FUSO CANTERS FOR NTM’S HIGH-PAYLOAD RCVs B ody manufacturer NTM GB sold its two newest FUSO

The new FUSOs are both 7C15 variants. In line with its established

Canter-based refuse collection vehicles before it had even

policy, NTM specified their Comfort day cabs with optional automatic

finished building them!

climate control systems. Economical 3.0-litre common-rail diesel engines produce 110kW (150 hp), offer impressive torque – 370

NTM builds and maintains a comprehensive range of high-quality

Nm is available over a broad engine speed range – and drive through

equipment for waste and recycling applications at the factory in

smooth-shifting DUONIC dual-clutch automated transmissions.

Kidderminster, Worcestershire, to which it moved in 2015.

The trucks have 2.8-metre wheelbases – only one of the six available It will shortly be delivering the new 7.5-tonners to one of the

lengths is shorter – and are the ideal size to accommodate NTM’s

UK’s leading waste management specialists. This well-established

K-Series bodywork, which is purpose-designed for domestic

customer already operates a number of NTM refuse collection

collections across the UK; it is particularly viable on routes with

vehicles based on the award-winning FUSO.

restricted access.

The chassis were supplied by South Wales dealer Euro Commercials,

Reliable and easy to maintain, the K-Midi body offers high carrying

which also sells and supports Mercedes-Benz trucks, and is a leading

capacities when based on the Canter. This refuse compaction

supplier to the municipal sector. The two companies have forged a

collection vehicle has one of the smallest footprints on the

highly successful working partnership over recent years.

market, yet the available load volume of 4.6m3 is coupled with an outstanding payload allowance of 2.2 tonnes. Standard features

Under a rolling production programme NTM has pre-built a

include body-mounted beacons and rear LED lights, and a colour

succession of Canters for immediate delivery to operators. It has

rear-view camera, while the latest two vehicles are also fitted with

also fitted compactor bodies to a number of low-entry Mercedes-

NTM bar bin lifts.

Benz Econics, including nine 26-tonne rear-steer models which entered service with Ceredigion County Council last summer.

NTM’s demonstration fleet includes a pair of Econics too.

54

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at ntm-gb.com

The Canter is definitely the most popular 7.5-tonner for our

Tim continued:

We enjoy working with the team at Euro

customers, so we regularly build stock vehicles on this chassis. It’s all

Commercials as they have a high level of expertise when it comes

about payload. The Canter will carry the best part of a tonne more

to the municipal sector. That’s particularly important, for example,

than most trucks in its gross weight segment, and with our K-Midi

when we’re compiling complex tenders and need detailed quotes

body offers exceptionally high levels of productivity. Even though the

quickly – Euro’s experts don’t shy away from this kind of technically

FUSO is strong and well built, it is also relatively small in size. This,

challenging project. The relationship between our two companies

combined with an extremely tight turning circle, means it is highly

is exceptionally strong, and works on a reciprocal basis. Just as we

manoeuvrable, and ideal for serving those hard-to-reach areas.

took the chassis order to Euro Commercials after winning an order

Tim Prince, Area Sales Manager, NTM

from Monmouthshire County Council for 13 Econic chassis in 2018, so the Dealer helped us to secure the bodywork when it landed the

Finnish-owned NTM was founded in 1950 and established its UK

Ceredigion County Council business.

subsidiary in 2003. Eight years later it acquired the former LinkTip, a well-known supplier of smaller refuse vehicle solutions, as well as tippers.

FORWARDER magazine

ISSUE50

55

GLOBAL LOGISTICS SERVICES Integrated logistics services that provide value to your supply chain.

Air freight forwarding

Ocean freight forwarding

Customs brokerage

WHAT MAKES US...US

Warehousing & storage

Transport & distribution

OUR COMPETITIVE EDGE

• No request too small or shipment too big for us to help you with.

• IT solutions and EDI booking interface.

• Professional advice from start to finish.

• Experienced project cargo handlers for demand and OOG consignments.

• Current market updates and trends to help support your logistics planning.

• MEC portal tracking...on-the-go live time update!

• 24/7 coverage and support care...logistics never sleeps.

• Dedicated account manager on hand for any quotes or questions.

• Dedicated team offering first-class customer service experience.

• Accurate quotation to billing with PO referencing.

• Global network of Morrison Express Corp offices.

• Competitive rates with professional service.

• HMRC Customs & HS code advice.

56

‘The UK’s Morrison Express are doing an excellent job for Garmin Europe Limited based out of Southampton.

The Morrison team is flexible and will quickly resolve issues that occur. Even though the UK Morrison Express team is small in numbers they always make sure Garmin are kept informed at all times.’

FORWARDER magazine

ISSUE50

Garmin Europe

The power to move. The passion to deliver.

SUPPLY CHAIN SOLUTIONS Streamlined solutions that deliver competitive advantage wherever you operate around the world.

Supply chain visibility

Order management

Vendor-managed inventory

Regional hub network

Value-added services

morrisonexpress.com Global Headquarters

European Headquarters

US Headquarters

7f, 360 Rueiguang Road Taipei 114, Taiwan, R.O.C. Tel: +886 (2) 8752-6688

T435-439 Cargo Center Luxair L-1360 Luxembourg Tel: +352 (346) 43 9350

2000 South Hughes Way El Segundo, CA 90245 Tel: +1 (310) 322-8999

‘As you are aware, apart from the import services that you commendably provide MSI Worldwide, it’s our valuable and sensitive cargo to which our appreciation is directed. Morrison’s speed of information and updates reassures us that our clients here in the UK and those worldwide are in safe hands. In this day and age this is PRICELESS!’ MSI Worldwide

FORWARDER magazine

ISSUE50

57

PROJECT CARGO

The transportation of large, heavy, high-value or critical (to the project they are intended for) pieces of equipment.

Related topics Heavy lift Abnormal load OOG (out of gauge)

58

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

59

PROJECT CARGO

NEWS

TAPA HONOURS PROJECT CARGO & THE STATE CRIMINAL OFFICE 7 FEBRUARY 2020

OF SAXONY-ANHALT FOR THEIR ‘OUTSTANDING WORK’ IN DISMANTLING ORGANISED CRIME GROUPS INVOLVED IN CARGO THEFTS

T

he Transported Asset Protection Association (TAPA) has

In 2019, TAPA was the first industry association invited to participate

honoured the EU Project CARGO initiative implemented

in the Project CARGO programme, bringing the knowledge, expertise

by the State Criminal Office (AKA) of Saxony-Anhalt for

and intelligence of its hundreds of major global manufacturers and

its outstanding contribution to reducing cargo thefts in Europe and

logistics service providers to support Project CARGO’s objectives.

easing the burden of these crimes on businesses, national economies and consumers.

Cargo theft now represents one of the biggest challenges for businesses operating in Europe. A study by the European Parliament

In recognition of Project CARGO’s achievements, Thorsten

previously estimated the cost of cargo crimes in Europe to be some

Neumann, President & CEO of TAPA EMEA – the world’s leading

€8.2 billion a year. The launch of the EU-funded Project CARGO

Security Expert Network for everyone in the supply chain – today

on 1 July 2018 – involving investigators from five EU Member States

presented a TAPA Excellence Award to Holger Stahlknecht, Interior

– was to target mobile organised crime groups specialising in cargo

Minister of Saxony-Anhalt, describing the initiative as 'one of the

theft, which often use the income from these offences to fund other

best examples of collaboration in crime prevention.'

forms of serious crime.

60

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at tapa-global.org

ABOUT TAPA TAPA was formed in 1997 to tackle the multi-billion euro problem of cargo thefts from supply chains. Today, it boasts over 800 member companies globally, including many of the world’s biggest manufacturers and logistics service providers as well as leading SME freight forwarding and transport operators, and other stakeholders.

Project CARGO’S focus has been to target organised crime groups

The organised crime groups it is targeting are known to be active

involved in truck ‘tarpaulin cutting’ crimes, one of the biggest

in countries across Europe, regularly targeting trucks and facilities

causes of product losses from supply chains in Europe. Since its

and, often, stealing goods worth over €1 million in a single attack.

launch, Project CARGO has successfully conducted operations to

As well as the physical threats to drivers and company employees,

dismantle the operations of crime groups across the continent

these losses can seriously impact the performances and reputations

and brought gang members to justice, thanks also to the proactive

of businesses, and impact consumers through rising product prices.

support of Europol, the European Union’s law enforcement agency,

We are proud to be an active participate in Project CARGO and

and Eurojust, the EU agency dealing with judicial co-operation in

hope it will be given the funding to carry on its great work in the

criminal matters among agencies of the Member States.

long-term because there is no question that it is delivering positive results. This is vital because, all over the world, cargo theft is rising

Thorsten Neumann commented:

Project CARGO and the

year-on-year and this requires a strong and coordinated response.

leadership shown by the State Criminal Office of Saxony-Anhalt

Project CARGO is a model we would like to see replicated in other

has been outstanding in helping to reduce cargo crime in Europe.

major trading markets around the world.

FORWARDER magazine

ISSUE50

61

PROJECT CARGO

NEWS

18 FEBRUARY 2020

BREMEN IDEAL CITY TO HOST ONE-DAY

MASTERCLASS FOR PROJECT FORWARDERS & SHIPPERS T he major international logistics hub of Bremen in Germany

Mr. Stephens said the Masterclass training format culminated with

will host a one-day Masterclass on Tuesday, 29 September,

ProjectPitch – a comprehensive group exercise developed by industry.

for anyone working in the oversized and heavy loads

transportation industry.

ProjectPitch is designed as a hands-on way to incorporate all

the key learnings from the Project Forwarding Certificate modules

The one-day PPG Project Cargo Certificate for Forwarders, 3PLs,

into a comprehensive exercise for project logistics professionals.

Clients and ECPMs will be held at the Radisson Blu Bremen Hotel and focuses on improving project cargo management capabilities

This Masterclass offers...

within organisations.

• The opportunity to engage with expert trainers for feedback that helps with learning

Course co-ordinator, and general manager of the Project Professions Group, Kevin Stephens, said Bremen had been chosen to host the

• Better understanding of projects from both the shipper’s and the client’s perspective

masterclass due to its importance as a commercial and industrial city

• Practical learning exercises to solidify learning

with links to ports in Hamburg and Bremerhaven and as the home for

• Networking with people from the industry you are learning

a large number of multinational companies and manufacturing centres.

more about • Learning to structure productive business communication

Bremen is a major European logistics hub with excellent connections to shipping, rail and road traffic and is of enormous strategic importance to the project cargo sector. This Masterclass

• ProjectPitch group exercise highlighting the application of key learnings and the opportunity to gain practical experience • A commemorative graduation certificate on completion

is broken up into easy-to-digest modules that support key aspects of project logistics decision making,

62

FORWARDER magazine

Mr. Stephens said.

ISSUE50

Further information is available from the PPG website.

WANT TO KNOW MORE? Further information can be found at collett.co.uk

C

ollett & Sons Ltd increase their heavy lift capacity with the addition of the Enerpac JS-125 500 Tonne capacity incremental lifting system.

This multi-point lifting system features a 125-tonne capacity per tower, synchronously lifting loads by utilising the sliding and stacking barrels to form the lifting towers.

Featuring self-contained hydraulics in each jack-up unit, the JS-125 is ideal for more restricted environments where operating space is at a premium. By stacking the lifting barrels together to mechanically hold the load, each unit’s lifting and lowering operations occur simultaneously, maintaining the balance of the load.

With a lifting height of six metres, the JS-125 is ideal for bridge construction and demolition, port crane lifting and top-side lifting.

The JS-125 jack-up system provides precision control suitable for

ABOUT COLLETT & SONS LTD

many lifting and lowering applications.

Experts in Motion since 1928 Collett have a wealth of experience transporting difficult and abnormal loads

The comprehensive self-contained design features computer control

throughout the UK, Europe and worldwide. Their specialist

for operation, automatic synchronisation of multiple networked lift

fleet operates across depots in Halifax, Goole, the Port of

points, centre of gravity calculation and up to 3% side load capacity.

Grangemouth, and most recently Collett (Ireland) Ltd in Dublin. Experts in the transport of abnormal loads, Collett

The addition of the JS-125 to Collett’s already diverse heavy lift

are your global professional partner for transport, heavy

equipment provides customers with an adaptive heavy lifting

lift, marine & transport consulting.

solution required to manoeuvre, position, extract and relocate a variety of cargoes.

18 FEBRUARY 2020

ENERPAC JS-125 ADDS TO

COLLETT’S HEAVY LIFTING SERVICES FORWARDER magazine

ISSUE50

63

PROJECT CARGO

NEWS

18 FEBRUARY 2020

DACHSER DELIVERS

NEW GLASS FOR BIG BEN F rom the Upper Palatinate to London: DACHSER delivers

It is one of the most famous landmarks in the world. And it’s

plate glass hand blown by glassworks Glashütte Lamberts to

especially moving to think that we’re the ones making the glass for

the UK. The destination of the safely packaged glass panes

it. It’s something we are proud of.

is none other than the world-famous Elizabeth Tower in London.

After all, they already have the necessary experience: DACHSER

The Elizabeth Tower, or Big Ben as it is more commonly known,

Logistics Center Hof delivered glass made by the long-established

is one of London’s most famous landmarks. Its four striking clock

company to the UK for Buckingham Palace.

faces, each seven meters in diameter, also gave it its name “the Clock Tower.” The iconic symbol is currently undergoing renovation work;

We’ve been working with Glashütte Lamberts since 2009 and

it is set to chime again in all its glory by 2021. Renovation work

serve them in other European countries.

is also being carried out on the glass dials using glass plates from

Angela Puchtler, Sales Executive, DACHSER Logistikzentrum Hof

Waldsassen in Germany’s Upper Palatinate region, where Glashütte Lamberts faithfully reproduced Big Ben’s dial and produced 1,300

342 glass plates become a dial

glass plates for the famous tower by hand.

Safely packed into wooden crates and palleted for transportation, the glass plates make their way via direct transport to their famous

It is one of the most famous landmarks in the world. And it’s

installation site in London, where a British company cuts them to

especially moving to think that we’re the ones making the glass for

the exact size to fit the tower’s clock face. As of next year, about

it. It’s something we are proud of.

1,300 glass plates from Bavaria will adorn what is probably the most

Robert Christ, Head of Marketing, Glashütte Lamberts

famous tower in England.

Also already in use for Buckingham Palace

We work together with our customers to develop transport

The company’s logistics partner DACHSER handles transportation

solutions for very specific requirements such as these. And it goes

from the Upper Palatinate to Dartford near London. Transporting

without saying that we’re rather proud that we, as logistics specialists,

this fragile glass freight requires no small amount of precision and

have played a part in restoring the Elizabeth Tower to splendour.

expertise. But the experts at DACHSER make sure everything goes to plan and arrives at its destination undamaged.

64

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at dachser.com

FORWARDER magazine

ISSUE50

65

AIR & SEA PORTS

Any place where persons and merchandise are allowed to pass, by water or land, into and out of a country and where customs officers are stationed to inspect or appraise imported goods.

Related topics Cargo handling Container terminals Drayage

66

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

67

AIR & SEA PORTS

NEWS

4 FEBRUARY 2020

LÖDIGE INDUSTRIES TO DELIVER SWISSPORT CARGO HANDLING SYSTEM FOR FRANKFURT CARGO CITY SÜD

L

ödige Industries is to deliver a modern, fast and efficient

Our selection of Lödige Industries is testament to our commitment

cargo handling facility for Swissport’s new cargo terminal in

to optimum service delivery and our ambitious efficiency and

Frankfurt Cargo City Süd. Construction of the new 2900

reliability goals for our clients around the world

m² facility is well under way and Lödige Industries has commenced

Willy Ruf, Senior Vice President, Swissport C. & E. Europe

production of the cargo handling system at its manufacturing facilities in Germany and Rumania.

ABOUT LÖDIGE INDUSTRIES

The new facility is due for hand-over in the autumn of 2020 and

Lödige Industries is a leading global supplier of logistics

will feature a space-saving and fast automated storage and retrieval

systems with headquarters in Germany. With offices around

system for 115 main deck unit load devices (ULDs) over two levels

the world Lödige Industries provides material handling

with an upgrade option to implement three levels. The system is

solutions for a wide range of customers. Founded in 1948,

operated by two of Lödige’s proven 15ft elevating transfer vehicles,

the company specialises in the supply of complex material

which the company has installed in close to 50 terminals worldwide.

handling systems from planning, design, programming and commissioning to service. lodige.com

We’re very pleased to support Swissport’s impressive growth goals with an air freight handling system that we know will deliver on their speed, reliability and efficiency targets for years to come and which will ultimately facilitate cargo flows through Frankfurt airport.

Björn Ussat, Director Airport Logistics Solutions, Lödige Industries

68

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at portoftyne.co.uk

T

he Port of Tyne welcomed the launch of a consultation by

Matt Beeton, Chief Executive Officer of the Port of Tyne, welcomed

the UK Government on freeports and has pledged to make

the launch of the UK Government's freeports consultation and

a success of a free trade zone covering multiple logistics and

commented:

advanced manufacturing sites across the North East.

A free trade zone targeted at growing the region's

advanced manufacturing and renewable energy clusters would boost global trade across key North East locations, helping to secure many

The Port, has been championing a ‘virtual freeport’, connected and

existing supply chains and attracting many more into the region

secure using supply chain technology and harnessing best practice

from overseas. Utilising best practice from many other global

from the USA and China where these zones are operational.

‘virtual freeports’ and the complex supply chain expertise within the region, we will continue to progress a multi-site zone connected

With the deep-water Port of Tyne at its heart, the zone would look

by supply chain technology. Our recently opened 2050 Innovation

to support existing advanced manufacturing operations including

Hub, together with our expanded, globally connected container

Nissan, while fostering growth across the region’s target sectors

terminal, streamlined customs systems and substantial developable

including renewable energy and pharmaceuticals.

land mean our operations are ideally suited to support existing or new manufacturing and processing business opportunities.

In the coming months, the Port of Tyne will work with local and national political and business stakeholders and organisations to progress a freeport bid in support of growing inward investment and prosperity across the region.

10 FEBRUARY 2020

PORT OF TYNE WELCOMES

GOVERNMENT’S PROGRESS ON FREEPORTS FORWARDER magazine

ISSUE50

69

AIR & SEA PORTS

NEWS

PORT OF TYNE APPOINTS LOGISTICS EXPERT 13 FEBRUARY 2020

TO ITS SENIOR TEAM

M

el Brockhouse has joined the Port of Tyne as its

This is a fantastic new challenge. I’m really excited about working in

Chief Operating Officer. In his new role, Mel will be

the North East and helping the Port of Tyne to achieve its vision. The

responsible for the Port’s operational activity, including

Port has excellent growth potential as the Gateway to the North and

engineering, infrastructure, rail-freight, transport and warehousing.

I’m looking forward to working with Matt and the team,

said Mel.

Originally from Birmingham, Mel has over 30 years’ experience in global logistics strategy and operations. He joins the Port from NFT, an international logistics group and subsidiary of EV Cargo, where he was Managing Director of Operations from 2018.

Previously, Mel worked for DHL for 33 years, most recently as its Vice President of Operations. At DHL, he was responsible for the group’s largest commercial accounts in the UK and Ireland, managing a team of 7,000, with an annual turnover of £350m, Mel led the business’s transformation in operational efficiency and innovation.

ABOUT PORT OF TYNE Port of Tyne is one of the UK's major deep-sea ports –

I’m absolutely delighted to welcome Mel to the team. He

operating in bulks, break bulk, offshore, rail-freight,

brings substantial knowledge of the global logistics industry and

automotive, cruise and ferry, logistics, and estates. One of

will play a significant role in helping us to achieve the goals in our

the UK’s largest Trust Port’s, the Port of Tyne is entirely

Tyne 2050 strategy.

self-financing it receives no Government funding, is run on a

Matt Beeton, Chief Executive Officer, Port of Tyne

commercial basis and reinvests all profits back into the Port for the benefit of all of its stakeholders, who are customers, employees, business, Government and community.

70

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at peelports.com

L

iverpool’s importance in the future of transatlantic trade

The visit comes days after the UK Government launched its

received a major endorsement yesterday (Tuesday 11

consultation setting out its vision for Freeports. The consultation’s

February) with a visit from the US ambassador to the UK

findings will determine which locations could become Freeports

to discuss commercial opportunities.

at the end of this year, with a view to those sites being open for business in 2021.

Robert Wood Johnson was making his first trip to the UK’s only westfacing deep-sea container terminal, where he was joined by several

The visit was also attended by food and agricultural goods

leading companies already involved in trade with North America.

manufacturer Cargills, agricultural bulks distributor ADM, shipping services provider Jenkins Group and shipping line ACL.

Ambassador Johnson said:

It was an honour to visit Peel Ports Liverpool,

a historic port with a very bright future. This was an opportunity to tour an amazing facility and meet with representatives from important transatlantic companies such as Cargill, ADM, ACL and Jenkins. President Trump is committed to striking a broad, comprehensive free trade agreement with the United Kingdom. Cutting-edge deep water ports like Liverpool2 will be the gateway for the increased trade, investment and jobs this agreement will bring both our countries.

Mark Whitworth, Peel Ports CEO, said:

Liverpool is the UK’s

foremost port and is ideally positioned for increased trade with the US and indeed the rest of the Americas. It has the relevant investment and infrastructure to make it the UK’s most important and valuable trade link to take our commercial activities across the Atlantic to a new level. As we look ahead to a post-Brexit future, we must make the most of trade opportunities across the Atlantic for the sake of our economy and the Liverpool area is ideally placed to support a positive future for the nation’s import and export activity.

Attention has inevitably turned west and we are ready to play our part in ensuring a positive future for UK PLC.

U.S. AMBASSADOR 12 FEBRUARY 2020

VISITS PORT OF LIVERPOOL FORWARDER magazine

ISSUE50

71

AIR & SEA PORTS

NEWS

12 FEBRUARY 2020

PORT OF CORK COMMENCES ASSEMBLY OF

STS CRANES FOR CORK CONTAINER TERMINAL

T

he Port of Cork today announced that it has taken delivery

CCT will soon become a major enabler of growth for Cork city

of two Liebherr post-panamax size ship-to-shore (STS)

and Munster as well as the national economy. The funding for this

container gantry cranes at the Cork Container Terminal

development has come from Allied Irish Banks plc (AIB), the European

in the Republic of Ireland. The assembly process has commenced on

Investment Bank (EIB), and the Ireland Strategic Investment Fund

site and is due to be completed in the coming weeks.

(ISFI), European Connecting Europe Facility Funds as well as selffinance, and these STS cranes will be core contributors to CCT’s

The Port of Cork is the second largest port in the Republic of Ireland

growth in the 2020s and beyond.

in terms of turnover. In 2019 the Port of Cork handled total container traffic of 240,000 TEU. Thanks in part to the new Liebherr STS cranes,

The cranes were built less than 100 kilometres from Cork in

this is expected to increase by more than 37% to approximately

Killarney, County Kerry, and are being assembled by local crane

330,000 TEU over the next decade at Cork Container Terminal.

erection specialists William O’Brien Group., under the supervision of expert Liebherr engineers. Liebherr Container Cranes Ltd. is part

Liebherr Container Cranes in Killarney have been working with the Port of Cork for more than 50 years, and their port cranes, ship-

of the Liebherr group and supplies container handling equipment to ports and rail terminals worldwide.

to-shore container cranes, and rubber tyre gantry cranes (RTG) have been integral to making us the most seamless trade gateway in Ireland.

Port of Cork has a well-established reputation for fast ship

Our first-hand experience of the top quality of Liebherr products and

turnarounds and facilitating efficient supply chains, so Liebherr was

the first class after-sales service back were key factors influencing

very satisfied to be the preferred choice to meet the Port’s high

the decision to choose Liebherr for this project. In 2012, the Port

standards. These new cranes are fitted with the latest energy saving

of Cork and Liebherr collaborated in pioneering the very first fully

Liebherr Liduro drives, power management systems and safety

electrically powered E-RTG crane in Ireland which has proven to be

features available in today’s STS crane markets. The cranes will have

super reliable, as well as environmentally best in class.

an outreach of 45m, a back reach of 15m and a lift height over rail of

Henry Kingston, Port Engineering Manager, Port of Cork

32m, ensuring that they will have the lift and reach capacity to cater

72

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at portofcork.ie

ABOUT PORT OF CORK The Port of Cork is the key seaport in the south of Ireland and is one of only two Irish ports which service the requirements of all six shipping modes i.e. Lift-on Lift-off, Roll-on Roll-off, Liquid Bulk, Dry Bulk, Break Bulk and Cruise.

for the largest container vessels which will visit Cork in the coming decades. Liebherr Container Cranes are industry leaders in terms of

The port has made impressive strides in recent decades.

their high reliability, low downtimes and low maintenance and running

Since 2000, the Port of Cork has invested €72 million in

costs, and will serve Cork Container Terminal well into the future.

improving Port infrastructure and facilities. Due to its

David Griffin, Managing Director Sales, Liebherr Container Cranes

favourable location on the south coast of Ireland and its modern deepwater facilities, the Port of Cork is ideally

The contract was awarded to Liebherr in 2018 after a public tender

positioned for additional European trading as well as for yet

process, and the opening of CCT later this year will deliver the

unexploited direct deep sea shipping services.

fastest, most reliable, and cost-efficient container service available to local businesses as well as Ireland’s international exporters.

A well-developed road infrastructure eases the flow of traffic from and to the port. The Port of Cork’s growing

Construction on CCT began in June 2019 and will finish in 2020.

reputation for quality service, including prompt and efficient

The €80m project will initially offer a 360-metre-long quay with

vessel turnaround, ensures its position as a vital link in the

a 13-metre depth alongside. The development also includes the

global supply chain.

construction of a 13.5-hectare terminal and associated buildings.

FORWARDER magazine

ISSUE50

73

AIR & SEA PORTS

NEWS

12 FEBRUARY 2020

WFS GAINS IATA CEIV CERTIFICATION FOR

NEW PHARMA CENTRE AT PARIS CDG

W

orldwide Flight Services (WFS) has been awarded

WFS has been investing in pharma handling centres at locations

IATA CEIV Pharma certification for its new €10

around its global network. In 2019, this included the opening of other

million Pharma Centre at Paris Charles de Gaulle

facilities in Copenhagen, Johannesburg, Miami and New York JFK.

Airport, for the handling of temperature-controlled healthcare and life science products.

Located in the heart of the airport’s cargo area, WFS’ 2,400m² Pharma Centre in Paris offers land-side and air-side acceptance

Opened in September last year, the Centre is the only dedicated

capabilities and significant temperature-controlled storage. The

facility at the airport – the second largest air cargo gateway in Europe

dedicated operation has its own docks and manoeuvring area for

– with a team of dedicated and trained experts, temperature-

the loading and unloading of temperature-controlled pharmaceutical

controlled warehousing, and a transport fleet specifically adapted

shipments and incorporates:

to guarantee pharmaceutical shipments integrity. Nearly 30 airlines and freight forwarders are already using the Pharma Centre, which is forecast to handle over 8,000 tonnes of products in 2020.

Investing in the Pharma Centre supports WFS’ strategy to

• A dedicated room for loose cargo storage at +15 to +25°C with a capacity for 108 Euro-pallets on four levels of racking.

• A separate cold room for loose cargo storage at +2 to +8°C

broaden our product offering by supporting the needs of both our

with the capacity to store 47 Euro-pallets on the ground, and

airline and forwarding customers as well as their customers, which,

with additional racking also available.

in this case, are major pharmaceutical companies that demand the highest standards of compliance to protect the integrity of their products. Gaining IATA CEIV Pharma certification so soon after

• A small freezing room for loose cargo storage at -20°C capable of handling 9 Euro-pallets at a time.

opening the Centre recognises our intention to meet the highest industry standards. It also adds to Paris CDG’s reputation as one of

• Two temperature-controlled areas for +2 to +25°C for cargo

the world’s leading air cargo gateways.

unit load devices with a combined capacity to store 53 P2P or

Hugo Rodrigues, Vice President Cargo France, WFS

106 AKE pallets.

74

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at wfs.aero

New technologies used in the facility include digital systems to

application functionality, Pulse enables real-time reporting of non-

improve operational efficiency and shipment visibility. The warehouse

conformities and access to live dashboards. New functionalities are being

management system (WMS) supports the use of bar-code scanning

developed to generate immediate automated reports for customers.

for real-time storage capacity monitoring and management, ensuring constant tracking of shipments from the Pharma Centre to and

The WFS Pharma Centre is served by a fleet of exclusively-

from aircraft, with time and date statements available on demand. A

designed temperature-controlled three-pallet trailers and cool

temperature monitoring solution with a Cloud platform also collects

dollies as part of WFS’ end-to-end airport handling solution and

temperature and humidity data in real-time via sensors and enables

works in accordance with the strict temperature requirements for

this information to be accessed on mobile devices.

specific pharmaceutical product groups. It is also equipped with controlled-access and screening, CCTV and alarm systems to ensure

Pulse, WFS’ cloud-based global platform for incident and inspection

24/7 safety and security, monitored by the company’s Security

management has also been successfully deployed. With its mobile

Operational Centre.

FORWARDER magazine

ISSUE50

75

AIR & SEA PORTS

NEWS

20 FEBRUARY 2020

ICHCA INTERNATIONAL & HSE LAUNCH INITIATIVE TO DEVELOP

A STEP CHANGE IN PORT HEALTH & SAFETY MANAGEMENT

I

CHCA (International Cargo Handling Coordination Association)

HSE’s Science and Research Centre, the world leading organisation

and HSE’s Science and Research Centre (Health and Safety

in health and safety research is working with ICHCA in this vital

Executive) will be hosting a unique collaborative workshop in

international work to improve port and terminal safety standards.

April, which will develop a new industry-wide strategy to provide

The workshop, open for all to attend, addresses issues of global

much needed improvements to safety across the port sector. This

significance and will also build on incident data gathered by ICHCA

one day facilitated workshop, which will take place on 7 April at HSE’s

and the sectors approach to health and safety garnered from a

Science and Research Centre in Buxton, UK, will form part of a larger

roll-out 'pilot' of the HSE Safety Climate Tool. The Safety Climate

ICHCA health and safety convention that includes the biannual meeting

Tool can be used to assess the attitudes of individuals within an

of the organization’s Technical Panel on 8 April. This Technical Panel

organisation towards health and safety issues and delivers an

will bring together experienced practitioners, legislators, consultants

objective measure of safety culture.

and other interested parties from across industry to debate and develop good practice in cargo handling worldwide.

Limited quantities of free places are available for the event, by booking at ichca.com/ichca-international-spring-2020-meeting

Despite dramatic improvements in the safety record for handling marine cargoes in ports over the last 20 years, the reduction in incidents

where more information about accommodation and transport links can also be found.

has stagnated and there have been over 200 fatalities since the start of 2018. As safety professionals across the port and related industries,

ICHCA provides an internationally respected platform for

this is not a level we should feel comfortable with, especially when

coordinating the dialogue and build relationships between

compared to the progress achieved in other sectors over the same

stakeholders in the cargo handling industry. Through its international

period. As the leading voice in cargo handling, ICHCA International is

chapters, and as the only UN NGO representing the cargo handling

determined to discover and develop new approaches, in partnership

sector, ICHCA can globally influence the shaping and sharing of good

with the rest of the port sector, that will improve this situation.

practice for the benefit of all.

John Beckett, Chairman, ICHCA International

76

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at fta.co.uk

I

n response to the decision today (27 February 2020) by the

Efficient logistics is vital to keep the UK trading, directly having

Court of Appeal regarding Heathrow Airport, Alex Veitch, Head

an impact on more than seven million people employed in the

of Multimodal Policy at FTA, comments:

making, selling and moving of goods. With Brexit, new technology and other disruptive forces driving change in the way goods move

This decision is a blow to the economy. However, planning consent

across borders and through the supply chain, logistics has never

for a third runway at Heathrow Airport has always been contingent

been more important to UK PLC. FTA is one of the biggest business

upon meeting climate obligations, and with the rapid improvements

groups in the UK, supporting, shaping and standing up for safe and

in aviation fuel and engine technology we are confident that

efficient logistics. We are the only business group in the UK that

Heathrow will be able to demonstrate that this challenge can be met.

represents all of logistics, with members from the road, rail, sea

Now more than ever, the UK needs world-class global gateways.

and air industries, as well as the buyers of freight services such

Heathrow Airport accounts for 40% of the UK’s non-EU trade by

as retailers and manufacturers whose businesses depend on the

value but has been operating at peak capacity for freight for many

efficient movement of goods.

years; expansion is long overdue.

27 FEBRUARY 2020

FTA RESPONSE TO

COURT OF APPEAL DECISION ON HEATHROW AIRPORT FORWARDER magazine

ISSUE50

77

AIR & SEA PORTS

I

NEWS

t is easy to overlook the importance of the maritime sector, but,

with immigration checks for passenger services. With the growing

as an island, it is crucial to the success of the UK’s economy,

demand for global shipping, ports are facing increasing time pressures

enabling around 90% of the nation’s global trade by volume. And

and human resources are limited. Using advances in technology to

following the rise of internet shopping, there is more demand than

carry out some of these checks – such as barcode scans for entry

ever from consumers to purchase items from around the world. As

verification at the port gates – could ease some of the strain on

a result of this behaviour change, The United Nations Conference on

human labour and time constraints.

Trade and Development (UNCTAD) has predicted that international maritime trade will expand at an average annual growth rate of 3.5%

Cyber security is a growing risk of automation. As a result, systems

over the 2019-2024 period, with the UK expected to experience

need to be updated regularly with the latest software and although

a significant uplift in its already high maritime freight movements .

this will result in some maintenance costs, failure to update systems

However, with the rise of global shipments and therefore increased

could result in severe security breaches. Despite this risk, as well

sea freight, ports are increasingly expected to improve efficiency and

as high initial costs of both instillation and integration, sea-port

deliver optimum economic performance at the same as minimising

automation is predicted to have an overwhelmingly positive impact

their environmental footprint in line with sustainability expectations.

on operational efficiency; research has shown that automated ports

In this article Alex Veitch, FTA’s Head of Multimodal Policy examines

could save up to 30% of time spent in ship management as well as

how automated seaports could make the changes needed.

minimise human error and delays. As a result, in addition to saving costs on resources, automation increases the number of ships

In the view of FTA, the business group which represents the

handled and can reduce the amount of time each ship spends in port.

logistics sector, automating seaport processes can increase capacity and efficiency significantly, while limiting carbon emissions. For

Despite tighter regulations on sulphur levels in fuel – implemented

example, both manual and automated cranes are now used to offload

by the International Maritime Organisation (IMO) – and a growing

containerised cargo from the ships in what is commonly referred

trend towards on-shore power to avoid the need for engine idling,

to as ‘ship-to-shore’. Computer controlled, the automated cranes

ships are in many cases the biggest source of emissions in ports.

are reliable and efficient, resulting in faster turnaround times for

Therefore, reducing the amount of time ships spend in port will have

ships in the port. And, once on the ground, robots can be used –

a significant, positive, impact on emissions and the environment.

alongside cargo handlers – to help stack containers as necessary, including moving them to designated areas as specified on a pre-

Overall, there are varying levels of automation integrated within

determined inventory. Throughout this process sensors are used to

seaports across the globe. And while there are clear benefits to

help correctly measure dimensions, distances and speed as well as

automation, not all roles can be done via automated systems. While

positioning. Crucially, these sensors are also used to enhance safety

many workers will need to be retrained and given guidance to use

and avoid collisions including other containers, cranes or people.

the automated equipment, it is crucial, in the view of FTA, that everybody has a role to play; only by using a combination of humans

Ports are extremely busy places with multiple people, vehicles and vessels visiting every day. Security is therefore crucial and in addition to verifying identities, customs checks must also be completed along

78

FORWARDER magazine

ISSUE50

and technology can optimum port efficiency truly be achieved.

WANT TO KNOW MORE? Further information can be found at fta.co.uk

Efficient logistics is vital to keep the UK trading, directly having

speaks to government with one voice on behalf of the whole sector,

an impact on more than seven million people employed in the

with members from the road, rail, sea and air industries, as well as

making, selling and moving of goods. With Brexit, new technology

the buyers of freight services such as retailers and manufacturers.

and other disruptive forces driving change in the way goods move across borders and through the supply chain, logistics has never

Alex Veitch, Head of Multimodal Policy, FTA

been more important to UK plc. A champion and challenger, FTA

SEA THE FUTURE OF PORTS

FORWARDER magazine

ISSUE50

79

TECH & DIGITALISATION Digitalisation: leveraging digitisation to improve business processes.

(Digitisation: converting information from a physical into a digital format. Digital Transformation: the use of new, fast and frequently changing digital technology to solve problems.)

Related topics Robotics Drone technology Cloud data

80

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

81

TECH & DIGITALISATION

NEWS

1 FEBRUARY 2020

DPD TAKES DELIVERY OF 300 NISSAN E-NV200 VANS TO CREATE

UK’S LARGEST EV DELIVERY FLEET T he UK's favourite parcel delivery company DPD has

first all-electric parcel depot in Westminster and in November last

confirmed it will take delivery of 300 new electric Nissan

year launched a unique, purpose-built, biomechanical hybrid electric-

e-NV200 vans by May 2020, in what is believed to be the

assisted quadracycle called the EAV P1.

largest single UK commercial EV van order to date.

While DPD is leading the industry on EVs, it has been vocal about

The order will take DPD's electric fleet to 450 vehicles in total, with

the barriers to more rapid adoption of the new technology. In a

plans in place to exceed the firm's stated target of 500 EVs by the

White Paper late last year, DPD called on vehicle manufacturers to

end of the year, making it the largest EV parcel delivery fleet in the

make more righthand drive EVs available for the UK market.

UK. DPD is aiming for 10% of its van fleet to be electric in each of its 68 UK depots by that point.

This is a real landmark day in the move to a more sustainable future for the parcel industry. These vehicles are changing the

The Nissan e-NV200 can cover a WLTP-approved 124-187 miles on

way we work. It isn't just a case of plugging them in and saying,

one charge and can be rapid charged to 80% in around 60 minutes, or

‘job done'. We are rethinking and re-engineering how we deliver

to full in less than eight hours with a wall box. The e-NV200 boasts

parcels now and in the future with different route networks and

4.2m2 load space and two sliding doors for easy access.

new types of depots. It is an all-encompassing revolution for our industry and electric, emission-free vehicles are at the heart of that

DPD has been using the Nissan e-NV200 successfully for deliveries

vision. Credit to Nissan who have stepped up and made affordable

over the last 18 months. Feedback from drivers so far has been

righthand drive vehicles available in significant numbers, but we can

extremely positive, and the company has developed its own in-

take far more, if other manufacturers do the same. These vehicles

house training to help drivers adapt to electric vehicles, as part of a

have been proven in the one of the harshest environments. They

comprehensive vehicle handover programme.

are quiet, reliwqable and they get the job done for us, day in, day out. This enables us to say to more and more customers, ‘we're

The Nissan order is part of DPD's strategy to be the most responsible

delivering your parcels emission-free', which is a key selling point

and sustainable city centre delivery company and the leader in

when we are talking to retailers.

electric vehicles in the UK. In October 2018, DPD opened the UK's

Dwain McDonald, DPD's CEO

82

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at webcargo.co

E

tihad Cargo, the cargo and logistics arm of Etihad Aviation

key partner in strengthening our digital connection to forwarders

Group, has accelerated its commitment to deliver heightened

around the world with a special emphasis on European markets.

customer experience by inking a new partnership for Digital

Rory Fidler, Head of Technology & Innovation, Etihad Cargo

Air Cargo with WebCargo by Freightos, the world’s largest air cargo rates and eBooking platform.

Digital Air Cargo is going to become an industry norm and WebCargo is proud to be leading the movement with innovative

The WebCargo partnership extends Etihad Cargo’s digital reach

industry partners like Etihad Cargo. WebCargo by Freightos was

to more than 1,700 logistics providers and forwarder customers

the first digital air partner for airlines pioneering digitisation, and

globally, with the platform serving as an additional strategic channel

are committed to making air cargo work better to enable quick agile

to avail Etihad Cargo eBookings following the successful launch of

global trade and delivering a 21st century shipping experience. It’s

Etihad Cargo’s own portal at www.etihadcargo.com in 2018, which

exciting to have Etihad Cargo join us in this endeavor.

today receives almost 50% of the carrier’s overall bookings.

Manel Galindo, CEO, WebCargo

The WebCargo platform will provide instant Etihad Cargo booking

Following the announcement, Etihad Cargo’s flight schedules and

schedules, promotional rates and eBooking, enabling sales and operations

market rates in mainland Europe and the UK will roll out on the

teams at forwarders to compare and book air freight in seconds.

WebCargo platform progressively allowing all platform members to review and compare airline offers, whilst instant eBookings

We are pleased to kick-start 2020 with yet another digitalization

functionality will follow in April upon the successful completion of

milestone. During the past 12 months we have introduced several

API testing and systems integration. Markets where eBookings will

initiatives to improve our customers’ experiences and provide

be enabled first are Spain, France and UK, with a gradual roll out to

the company with greater accessibility and visibility. Our latest

more markets to ultimately cover all of Europe throughout 2020.

API capabilities will facilitate the roll-out of our product through WebCargo over the next couple of months and they will become a

ETIHAD PARTNERS WITH WEBCARGO

10 FEBRUARY 2020

BY FREIGHTOS TO EXPAND DIGITAL AIR CARGO REACH FORWARDER magazine

ISSUE50

83

TECH & DIGITALISATION

NEWS

5 FEBRUARY 2020

SHIPPARTS.COM SET TO

REVOLUTIONISE THE PROCUREMENT OF SPARE PARTS WITH 3D PRINTING

O

nline e-procurement portal for marine spares and

Shipparts.com does not intend to become a 3D printing company

equipment ShipParts.com is taking part in a project to

itself, but instead partner with existing and future specialists in

investigate how additive manufacturing, more commonly

or near ports around the world. So rather than Shipparts.com

known as 3D printing, could revolutionise the way in which spare

sourcing a part and sending it to the customer, it would provide

parts are procured and delivered.

secure digital files to a 3D printing specialist near to the customer, reducing logistics.

ShipParts.com has been operating for some five years, and has built up a client base of more than 1800+ buyers and around 17,000+

Yap refers to a ‘triangle’ of cost, quality and speed. Cost wise, with

sellers actively trading on the platform. Sellers are from all corners

current state of 3D printing technology an individual part made by

of the globe, including European, American, Chinese, Japanese and

additive manufacturing is more expensive than the equivalent off-

Korean manufacturers and partners.

the-shelf item...

but that will certainly change in the future. 3D

printed parts will be of equivalent quality; the original data from The company says that digitalising procurement processes can cut

which the part is manufactured is identical in both cases, and it is

order processing time for spare parts by 80%, a key consideration for

possible to use a wide variety of metals and alloys, as well as plastic-

the marine industry, where reducing off-hire time for ships is critical.

based materials, in the 3D printing process. Currently, logistics become involved, and that takes time. If our manufacturers have

Roy Yap, Shipparts.com Chief Growth Officer, foresees an even

to send a part, say from an origin factory, where it is made, to the

greater saving of time in the near future with the growth of 3D

destination port or shipyard, where the customer needs it, then

printing technologies.

The technology has the potential to

there are costs involved. If we just send the secure data to a 3D

revolutionise the spares industry. Parts can be produced on demand,

manufacturing hub at the port or shipyard, where the data can be

close to demand location, bypassing the time-consuming logistics,

verified and the part produced, the customer can receive the parts

storage, shipping and customs procedures,

within a much shorter lead time.

84

FORWARDER magazine

ISSUE50

he says.

WANT TO KNOW MORE? Further information can be found at shipparts.com

Another benefit of the 3D printed model is the significant reduction in emissions, particularly carbon emissions. Not only could energy consumption from the manufacturing process be reduced, but the also the entire logistics chain would be streamlined, resulting in fewer emissions from a reduced transportation requirement.

Today, in particularly urgent cases, parts have to be sent by air freight. Yap says,

Cost is not an object in emergency cases, where

a ship may be immobilised owing to a critical spare. The speedier response offered by 3D printing will improve uptime, improving

It will always be possible to produce ‘pirate’ parts, which a few

revenue (charter hire) and reduce costs. We have over five years of

unscrupulous channels might use, and 3D printing will not change

data, so we know which parts are fast moving. [For example,] pump

that. The answer is to always use a reputable supplier.

impellers readily lend themselves to 3D printing.

The parts offered through Shipparts.com are from genuine He says with a multitude of different sizes and designs, holding

manufacturer’s and approved traders. This means that when 3D printing

stock of a full range of impellers is not cost effective, but the ability

arrives, any data supplied by and downloaded from ShipParts.com will

to manufacture on demand means the right part can be available

be guaranteed as genuine.

Our reputation depends on it,

he says.

anywhere, quickly. It is fast-moving parts like these that show the most potential for 3D printing.

There will be some early adopters, though most will wait and see how the market developed. But as the benefits become apparent,

Size is not a problem. Yap cites a project at the University of Maine,

additive manufacturing is likely to progressively become the norm

which produced a 7.62m long vessel that is claimed to be the world’s

for a wide variety of spare parts and equipment. The benefits of

largest 3D printed boat, using a plastic/wood fibre composite material.

manufacturing on site will not only offer speed; not having to ship physical items will contribute to decarbonisation.

Although this printing machine is only suitable for non-metallic parts, there is a lot of investment in the technology, which is developing rapidly. A 'technology leap' in metallic 3D printing processes is

ABOUT SHIPPARTS.COM

anticipated by 2022, based on the current amount of investment

ShipParts.com established in 2015, is a leading e-commerce

and R&D.

platform for sourcing marine equipment, spare parts and services. The company connects over 17,000 equipment

While the question of intellectual property is bound to rise, Yap

suppliers with more than 1800 purchasers operating in 43

says the legal framework exists to protect digital files and drawings,

countries. Its advanced IT technology has been developed

though it hasn’t yet been fully explored in the 3D print world. But

to reduce the costs, time and logistics associated with

as 3D printing gains momentum, it will learn from existing copyright

traditional procurement processes.

and patent protection laws.

FORWARDER magazine

ISSUE50

85

TECH & DIGITALISATION

NEWS

VERIZON CONNECT LAUNCHES ‘REVEAL FIELD’ 17 FEBRUARY 2020

INTEGRATED FIELD SERVICE MANAGEMENT SOLUTION

V

erizon Connect delivers accessible workforce management

Key features of Reveal Field include...

solutions with the introduction of Reveal Field. Reveal

• Simple scheduling – view available technicians and vehicle

Field makes it easy for dispatchers to efficiently schedule

and communicate job information to technicians and customers throughout the day, in near-real time.

location and schedule jobs in an easy-to-use calendar • Easy dispatching – quickly assign and dispatch jobs to notify one or more technicians that a job is scheduled • Real-time notifications - automatically send booking

Reveal Field works with the Verizon Connect Reveal platform to combine vehicle location data and technician status to help operations managers make faster, more informed decisions and provide better service, all from a single application without having to switch between telematics and field service solutions.

confirmations and reminders to customers • Technician mobile application - easily add notes, photos and signatures from the job site via the mobile app to keep the office up to date • Live Map integration - view a technician’s real-time vehicle location, schedule information on the Live Map and make

Operations and fleet managers want a centralized hub where they

more informed scheduling decisions

have complete visibility into vehicles, workers and the work they are doing. Reveal Field provides a simplified approach to managing

Reveal Field also helps operations managers improve customer

drivers, technicians and jobs, and enables customers to streamline

service by enabling them to provide more accurate Estimated Times

business processes, efficiently schedule jobs and improve customer

of Arrival (ETA) to their customers.

service -- all from one pane of glass.

Erin Cave,

Reveal Field is available today by visiting verizonconnect.com/

Vice President of Product Management, Verizon Connect

solutions/field-service-management-software

86

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at mixmove.io

P

lug and Play, the company most known for early investment

sector include Walmart, ExxonMobil, Panasonic, United States Postal

in Dropbox and PayPal now enters the digital green logistics

Service, DHL, Coca Cola, FedEx, Ericsson, Shell and DB Schenker.

business. The Silicon Valley accelerator and VC invests in

the leading digital green logistics company Mixmove.

Reduce climate emissions by 50 percent Globally, on average, all transport vehicles drive around half full and

Our solution makes logistics more efficient and sustainable. The

many are empty. Our solution uses existing data about the goods to

result is lower transport cost and environmental benefits throughout

optimise fill rates which allows us to reduce the number of vehicles

the supply-chain. The global potential is huge, because the transport

needed. This can reduce the climate gas emissions by 50 percent.

industry is lagging behind global digital development, many still remaining in the paper-era, and far from utilising the potential of

Mixmove’s solution enables deliveries to be split from pallet down

digitalization. We are happy that Plug and Play sees the same market

to single parcels. This allows shipments to be consolidated, so that

potential as we do,

instead of transporting unstackable half full pallets, any vehicle

says Knut Ramstad, CEO of Mixmove.

leaving a terminal can do so with maximum load.

Plug and Play is the world´s largest global innovation platform, and well known for their accelerator program. They also invest in

Idekapital, the existing majority owner in Mixmove has also

selected companies.

increased their investment in the new capital raise, as has the company´s own employees.

The fact that Plug and Play believes we are beyond the stage of their accelerator programme and invest directly is very exciting.

We see this as a solid proof-of-concept for our technology and

ABOUT MIXMOVE

business model. The network of Plug and Play can open a lot of doors

Mixmove is the future of global logistics. Innovative digital

for us globally. We are ready.

solutions connect systems and helps companies move from local operations to complete collaborative networks. Mixmove aims

Plug and Play has partnered with over 300 of the world´s most

to change the world by reducing carbon emissions and unblock

renowned Venture Capital firms and actively co-operate to growth

some of the largest efficiency problems in the logistics industry.

and connecting partners and investors. Partners in the logistics 12 FEBRUARY 2020

PAYPAL & DROPBOX INVESTOR SET TO

FUEL DIGITAL GREEN LOGISTICS FORWARDER magazine

ISSUE50

87

TECH & DIGITALISATION

M

aritech unveils initial capabilities of Sea/, a suite of digital tools-for-trade, built for shipping professionals by shipping professionals. Milestones achieved already

with over 4,500 users across 10 markets.

EXPERTS

SEA/CHAT

Communicate securely: Sea/chat is a purpose-built compliant instant messaging system for desktop and mobile – allowing all communications associated with a deal to be collated together in a single platform.

The world’s first fully integrated, digital shipping platform, Sea/ is set to revolutionise the way that shipping professionals work, Sea/ offers charterers, ship owners, operators, traders, analysts, and

SEA/CONTRACTS

Streamline documentation: Sea/contracts is an agile documentation

brokers state-of-the-art tools that digitise work flows, overcome

management tool used to make day-to-day efficiencies, reduce legal

inefficiencies and support with minimising risk

risk and organise essential contract documentation.

Sea/ currently has eight live, interoperable modules – which can be

SEA/SHARE

used together or separately:

Centralised documentation: Sea/share provides a single, secure, online repository for any file type, for all parties to share and access.

SEA/NET

Build intelligence: Sea/net enables users to gather information and market insight, track vessel positions, manage notifications and detect weather patterns to help inform their decisions.

SEA/GATEWAY

Monitor and analyse performance: Sea/gateway provides realtime updates, combining vessel position data with commercial and operational data. It compiles in-depth reports and tracks KPIs to

SEA/CALC

understand performance and inform future decisions.

Complete real-time calculations: Sea/calc allows users to perform complex, real-time distance algorithms to understand time and cost

Each of the modules within the suite is designed to enhance the day-to-

efficiencies for their fixtures.

day work of shipping professionals, by enabling better informed trading strategies, ensuring stronger collaboration between market participants

SEA/RESPONSE

and providing operational tools for success from within a single platform.

React to emergencies offshore: Sea/response is used to coordinate offshore emergency response with extensive commercial, operational, environmental and financial benefits to users.

We are thrilled to introduce this integrated suite; the first phase of digital tools for trade, in the maritime and offshore markets.

The Sea/ platform will empower the shipping industry with the

SEA/FUTURES

intelligence and capabilities it needs to keep up with increasing

View futures pricing: Sea/futures provides a private dashboard for

industry demands and regulation, and future-proof businesses.

brokers to share vital live market prices with customers and broader

The platform is cloud-based and combines a deep understanding

physicals stakeholders.

of shipping and offshore with state-of-the-art digital technology to improve industry standards and mitigate risk.

Jeff Woyda, Chairman, Maritech

88

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at sea.live

SEA/

THE NEW DIGITAL ERA FOR SHIPPING FORWARDER magazine

ISSUE50

89

TECH & DIGITALISATION

T

EXPERTS

hese days, fewer people are going to brick-and-mortar stores

error out of the equation, which will lead to happier customers.

in lieu of a cheaper and more-convenient online shopping

They would also save time for drivers so they can cross-train in a

experience. They go online because they can do so from

different, more necessary position at the company.

anywhere and purchase just about anything with the touch of a button.

Even people in a rush are settling for the online experience because

While drone technology is available, there are some potential

they know that when they go through services like Amazon, they can

downsides and complicated logistics to work out before this project

get their merchandise quickly, often on the same day.

can go live. Drones are still quite expensive, especially for a fleet, so if they break or get stolen, the company could pay a hefty replacement

But what if the shipping industry could see even greater improvements

price. Then there is the privacy aspect. In order to ensure that a

that could not only result in quicker shipments but safer employees?

drone reaches its destination, it may have to have a working camera.

That is exactly what shipping and logistics experts are working on

Neighbours not expecting a package may not like what they may see

every day with the design of delivery drones and self-driving trucks.

as an invasion of property.

Let’s look at some advancements and peer into the future of shipping.

With all this said, delivery drones seem to be an inevitability, and Drones are coming

they may make customers very happy.

Ever since drones have joined the mainstream via flight enthusiasts and the military, experts have been looking at making this technology safer

Self-driving trucks

and smarter, especially in the commercial market. Amazon has been

A big component of all of these future shipping methods is big data

toying with the idea for drones that would deliver packages the same day

and how it can be used to find the fastest and safest routes. Enter

for years. In 2013, Amazon CEO Jeff Bezos believed it would be possible

self-driving trucks. The vehicles would use smart data to analyze

to have deliveries take place within 30 minutes of order placement. In

and compile large amounts of information, which could lead to more

2019, the company began testing its delivery drones abroad in order to

productive deliveries as they predict the best routes, avoid roads

avoid domestic legal issues that have been hampering the trials.

that may be under construction, check in advance for faulty parts, and factor in the stops they need to make along the way.

Because of these legal issues, the implementation of shipping drones may not become official for another five-plus years. However, the

It is important to remember that while these are known as self-driving

plan is to implement drones throughout the entire process, starting

vehicles, there would still be someone behind the wheel to ensure

with drone-manned smart inventory systems that can prep deliveries.

that everything runs smoothly and that there are no malfunctions.

Drones can then pick up those deliveries from parking garage spaces

Currently, trucks are prohibited by how many hours a driver can

that have been converted into drone delivery logistics spaces.

work each day, but a self-driving vehicle could drive throughout the

The conversion of these spaces has the potential to facilitate the

night. The driver would be able to sleep during the night shift and

promise of one-day delivery for many geographic areas. Drones are

wake up periodically to check the systems. Trucks could get to their

a smart idea for businesses because they can take the risk of human

destination sooner while still keeping the drivers and goods safe.

90

FORWARDER magazine

ISSUE50

The technology of trucks and drones can, in turn, be combined for

America, with some stating that an increase of over 50,000 drivers

maximum efficiency. If the trucks are able to get large shipments to the

is needed to fulfil company requirements. Self-driving vehicles could

distribution centres in record time, then the drones can be deployed

aid in this regard. While there may be a significant adjustment period,

faster, and shipping of all tiers can be improved. Of course, like the

forward-thinking drivers with an analytical eye could see their job

drones, there are also potential issues that need to be solved before self-

become more of an IT position of sorts, exchanging their steering

driving trucks can go live, such as avoiding the potential for cybercrime

wheels for keyboards as they focus on system maintenance instead

and navigating the red tape created by individual state regulations.

of actually driving the vehicle.

The impact of these technologies

Perhaps most importantly, drones and self-driving vehicles can save

Once experts have worked out the kinks, and drones and self-driving

lives. As the years go by, driving has become more dangerous, and

vehicles eventually become a reality, it is not hard to see the potential for

due to a combination of distracted driving and fatigue, trucking

success. Businesses that take advantage of these faster shipping options

fatalities reached an all-time high in 2019. The use of drones would

may see larger profits as the customer decides between a company that

take drivers off of the road, and once self-driving vehicles are

ships today as opposed to a few days later. In addition to growth, once

streamlined, we could see a decrease in accidents there as well.

they get past the initial investment, these companies may be able to save money on a reduced workforce as fewer drivers will be needed.

All in all, the future is bright for the shipping industry. While there is plenty of work ahead, the advancements of drones and self-driving

A common talking point that comes up when discussing these

vehicles could be a true difference-maker.

advancements is the question of how they will affect jobs at shipping companies. According to reports, there is a truck driver shortage in

Indiana Lee, contributing writer, Contently

SELF-DRIVING VEHICLES & DRONE DELIVERY SYSTEMS THE FUTURE OF SHIPPING LOGISTICS FORWARDER magazine

ISSUE50

91

TECH & DIGITALISATION

T

EXPERTS

he difference between planning routes

Regardless of the actual service that you provide, a business with a

on Google Maps and route optimisation

mobile workforce needs to do planning according to a whole range

software is enormous:

of constraints and task types. Route optimisation software has the features to build routes according to your constraints – and this is

• Route optimisation software is powered by algorithms to efficiently and logically organise the order of stops for multiple

something that Google Maps isn’t capable of. These are just a few of the capabilities of route optimisation software:

drivers, accommodating the various constraints that your business has.

Planning according to time windows and date ranges It’s likely that your customers have specific times, days and dates

• Google Maps is simply a quick way of getting the fastest route

for when they’d like your service to be performed – whether it’s

and accurate directions from point A to point B. It doesn’t take

a delivery, an inspection, or a repair. Route optimisation software

multiple stops or constraints into consideration, and won’t help

easily factors these in when optimising your routes.

you optimise your operations.

Planning according to driver and vehicle constraints Your mobile workforce is made up of actual people, driving vehicles of all different sizes. Route optimisation software gives you schedules that work in the real world: you can schedule in lunch breaks for your staff, and assign orders based on the specific skills needed for each order. Also, you can manage the load of each vehicle according to its capacity and route optimisation software will schedule in returns to depot when each vehicle is empty.

Scheduling based on priority, task type and duration Google Maps works if you simply need to go from point A to point

Route optimisation software gives you the ability to plan your orders

B, but it isn’t suited to even the smallest of mobile workforces with

according to their high, medium or low priority level. The software

a handful of orders to complete. Multiple stops on a route combined

can also recognize connected pickup and delivery orders – where

with factors that need to be accounted for (specific to the business,

items or people need to be collected at one location and taken to

operations, needs of customers) cannot be handled by Google Maps

another location.

– it simply wasn’t built for that.

Creating multi-day and multi-week schedules You might have the flexibility of completing some orders over the course of a few days or weeks. Or, there might be orders that need to be completed within a certain time frame. Route optimisation software can give you optimised multi-day and multi-week schedules that factor in these timing constraints.

92

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at optimoroute.com

Benefits of using route optimisation software

Serve more customers with improved productivity

When you use route optimisation software rather than Google Maps to

Thanks to the supremely efficient routes created by route

organise your mobile workforce, you’re getting more than just routes

optimisation software, you’ll fit more orders into the day – probably

and directions. Instead, you’re getting optimised schedules that account

more than you ever thought possible. This allows you to increase

for your customers’ needs and make the most of your resources. These

capacity with the same number of employees. Or, control overtime

are some of the benefits to look forward to when your business starts

hours, and reduce the need for independent contractors.

using route optimisation software for its operations: Provide better customer service Reduced planning efforts

Exceptional customer service gives you an edge over your competitors,

Automated planning with route optimisation software can be up

and route optimisation software helps you here too. Performing

to seven times faster than manual planning. That’s a lot of your

services and orders on time, according to customers’ appointment

time saved – letting you focus on other important tasks related to

preferences increases their overall satisfaction. They’ll be more likely

growing your business.

to remain loyal to your business and recommend you to others.

Logical routes and schedules to cut mileage

This article originally appeared on optimoroute.com

Optimised routes (that still account for all of your constraints) will ensure that mileage is as low as possible, cutting your fuel and vehicle costs by up to 30%.

GOOGLE MAPS & ROUTE OPTIMISATION SOFTWARE ARE NOT THE SAME ...THEY’RE WORLDS APART FORWARDER magazine

ISSUE50

93

TECH & DIGITALISATION

W

EXPERTS

ould you ever search for “accommodation in

the entire payment handling and insurance process for you. If you see

Barcelona” on Google or ask strangers on Facebook

a great flat in Barcelona with heaps of good ratings and good pictures,

for a place to stay when you take your wife on a

you book it if it's available. As Airbnb matches supply and demand in

weekend trip to the beautiful city of Barcelona? Of course, you

the travel industry, think about the following example: When going to

won’t do that because how can you trust some guy that you have

a new country for the first time, would you rather book a room at the

never seen before? To make a long story short: this is why Airbnb

Hilton or a stranger’s private flat which you’ve found on the internet?

exists! They make it easy to rent a private room, ensure a high level

Most people would book the hotel room in this case. But now there’s a

of trust, guarantee payments and show ratings, reviews and pictures

third option- and with Airbnb, everyone can also become a super host.

of the flat you’re about to rent. While people find it easy to book things like accommodation online, they still share their stock lists

What can we learn from that?

on LinkedIn or send random, cold emails to find new partners in

The situation is almost the same for most freight forwarders in

container logistics.

container logistics. For example, when forwarders have to find available SOC containers; previously, they could only reach out to a

Finding partners in container logistics is broken...

few leasing companies or shipping lines. There was no way to connect

Traditionally, freight forwarders have needed to attend conferences

with smaller traders or other equipment owners on the other side

to find new partners, ask people in their existing network “if they

of the world due to the lack of trust, as well as the error-prone

know anyone” or search on LinkedIn … and sometimes even send bulk

and manual process of organising such deals. When managing freight,

emails to their mailing list with low chances of success. The old way

forwarders don’t have reach out to all the different sources e.g. the

of finding partners might work to an extent, but nowadays we have

carriers or customs, but rather use full service platforms like Freightos

more options (thank you, Digitalization!) … because what do you do

or Xeneta. What these platforms all have in common (and I bet you’ll

if none of your peers on LinkedIn know someone who could help you?

find a platform provider for your specific niche, too) is that they create

Start from scratch with research on Google, reach out to potential

transparency and help freight forwarders become more efficient in the

partners, vett them, set up legal agreements, etc. Managing several

process of finding new partners or customers to work with.

different stakeholders involves sending hundreds of emails back and forth, is error-prone and risky. As freight forwarders we’re not part

To be honest, compared to Airbnb it is more difficult to start using

of the only industry that has to digitize their services. Just look at the

an online platform in container logistics. You can not just take a few

banking industry (SWIFT system) or Airbnb… but how did they do it?

pictures of your flat to start with, in container logistics it could require data integration and would most likely involve several stakeholders

Why is Airbnb so successful?

at least. But the good news is that there are easy ways to start trying

As in most other industries, platforms like Airbnb have come up in the

out these new platforms in container logistics, too! You can just get

last 10 years and gained huge popularity (everybody knows Airbnb,

a free demo of the product or sign-up just for a minimum period of

right?). They make it easy for everyone to travel, not only because it is

six months to give it a try. From our own experience at Container

cheap but because they help us trust strangers. An offer on the platform

xChange with customers like Kuehne+Nagel and Seaco, we can say

usually includes nice images, has ratings & reviews by previous guests

that most companies start small, with only a few containers, but then

attached so you can learn from their experience. They also manage

increase their transaction volume significantly after a few weeks.

94

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at container-xchange.com

In the end, it always depends on your preferences! Don’t assume that you can shift your entire business onto platforms within a dayit will be a transition period. Both approaches, the modern and the traditional approach of doing business, can coexist with each other at the same time. It depends on your perspective, for a 2-day business trip you might prefer a hotel but for the weekend leisure trip to Barcelona, you might choose Airbnb.

It's important to give platforms a try and adapt to new digital opportunities. If we can learn something from Airbnb, it is that platforms are here to stay and we can see the same thing happening in container logistics. Why? It's simple … people get used to prime delivery and transparency from platforms like Airbnb and Amazon … and they expect the same when doing business in container logistics!

Florian Frese, Container xChange

WHAT CAN FORWARDERS LEARN FROM AIRBNB? FORWARDER magazine

ISSUE50

95

Introducing...

A new service for the freight industry, bringing the power and convenience of mobile apps to transport and logistics companies

Company profiles

Track & trace link

Employee profiles

Corporate media

Quote request General contacts Company news

Job section Booking form Push notifications

freightapp.design ...by freight professionals...for freight professionals

96

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

97

EXHIBITIONS & EVENTS Opportunities to network and promote your services.

Related topics Conferences Expositions Networking

98

FORWARDER magazine

ISSUE50

Sponsored by

FORWARDER magazine

ISSUE50

99

EXHIBITIONS & EVENTS NEWS

‘TOP-BRASS’ DELEGATES 18 FEBRUARY 2020

CONFIRMED TO BE AT STOCEXPO

S

tocExpo, the largest and longest running international bulk

delegate pass-holders only, and at a late-night networking party on

liquid storage event, has revealed the calibre of delegates

the second night of the show that is open to everyone. Visitors will

already signed up for the show when it returns to the

also benefit from access to SE Connect, the new, official, one-to-

Rotterdam Ahoy on 10-12 March.

one networking platform launched especially for this year’s event.

The high-tech, online service provides users with the tools to set

Over 3,000 CEOs, MDs, senior engineers and other top decision-

up meetings with suppliers and prospects and manage their schedule

makers from the world’s key terminals, storage players, energy

whilst at the show.

companies, investors, consultants and analysts will be at StocExpo this year. Major names such as BP, Alpha Storage Group, LBC

The prestigious Global Tank Storage Awards, which celebrate

Tank Terminals, Vopak and Shell are all sending teams to the show.

excellence, safety and innovation in the storage terminal industry,

StocExpo will also be more international than ever, with delegates

are also being hosted at an external location on the evening of day

from over 80 countries worldwide attending the event.

one of StocExpo – creating yet another opportunity for the most innovative players in the industry to network and do business.

Mark Rimmer, StocExpo Divisional Director, says:

StocExpo has

always been the place to be to rub shoulders with the industry’s top-

For more information on exhibiting, or visiting the exhibition, please

brass, but this year is set to be an even more significant networking

call +44(0)20 3196 4300 or visit www.stocexpo.com

opportunity with the delegates and exhibitors we’ve confirmed.

And more members of senior leadership teams are signing up every day. Each year we make a huge effort to facilitate and enhance the networking that inevitably goes on at top industry events like StocExpo and we’ve really out done ourselves for 2020. Just as well when you consider who’s coming!

Delegates and exhibitors, which include J de Jonge, Emerson, Endress + Hauser and Kanon Loading Equipment, will have the opportunity to get to know one another in a specially designed networking lounge. Delegates can also network in an exclusive lounge for

100

FORWARDER magazine

ISSUE50

TW A N ER T P X L SH

AP I

N O GT F H BR E EA FU KB TU U RE LK

3 - 2 IL 21 PR 0 A 2 20

W UR O M O N .CO Y TS RPXL ET E WE G CK.ANT TIWWW

>

GET YOUR TICKETS NOW > WWW.ANTWERPXL.COM

Host sponsor

FORWARDER magazine

ISSUE50

101

EXHIBITIONS & EVENTS NEWS

INDUSTRY EXPERTS UNITE AT PRESSER 5 FEBRUARY 2020

TO UNDERLINE SIGNIFICANCE OF BREAKBULK MIDDLE EAST

T

he event will further boost the UAE’s strategy of developing the regional breakbulk sector by providing expertise and promoting industry best practices

Governmental Stamp of Approval We are living in the dawn of a new decade, and there is a strong sense of optimism that this year will be one of great transformation for the UAE. As a result, we are confident that 2020 only marks the

Dubai – United Arab Emirates – 5th of February 2020: In anticipation

beginning of what will surely translate to unprecedented growth for

of the fifth annual edition of the event, Breakbulk Middle East (BBME)

both our country and the entire Middle East. With Expo 2020 set

held a press conference today in which a collection of the UAE’s most

to take place near the end of this year, the world will see Dubai, and

notable industry leaders gathered to speak. BBME’s commitment to

the rest of the UAE, in a light which it has never been acquainted

advancing the industry, while simultaneously providing visitors and

with before. As we look forward to this date, Breakbulk Middle East

exhibitors with the best possible experience, has seen the event

will serve as one of various contributing forces that help in realizing

grow consistently since its inception. The presser saw the sector’s

of our aspirations.

key decision makers touch on this feat and provided insight into what

H.E. Eng. Ahmed Al Khouri, Director-General of the UAE

the 2020 edition will hold.

Federal Transport Authority – Land and Maritime (FTA)

Breakbulk Middle East, the leading GCC event for the project

H.E. Eng. Hessa Al Malek, Executive Director of Maritime Transport,

cargo and breakbulk sector, is set to take place on the 25th and

FTA echoed similar sentiments saying,

26th of February at the Dubai World Trade Centre in Dubai, UAE

and vision of our leaders, the UAE is determined to solidify its status

and the event is hosted by DP World-UAE Region for the second

as the World’s leading nation by 2071. We are one year away from

consecutive year. The two-day conference is once again be held

Vision 2021, an initiative that will see this plan kick into high gear so that

under the patronage of H.E Dr. Abdullah Belhaif Al Nuaimi, the UAE

we can strategically strive towards achieving this goal. With multiple

Minister of Infrastructure Development and the Chairman of the

components involved in successfully achieving this feat, the union of

Federal Transport Authority for Land and Maritime.

vital sectors and assurance that they work collectively is of much

Under the wise leadership

importance. Breakbulk Middle East will serve as a bridge that connects these key sectors, thus helping fuel the UAE’s future success.

102

FORWARDER magazine

ISSUE50

Competitive Maritime Status With 61% of cargo destined for GCC states arriving via UAE seaports,

on this by adding a new dimension, BBME will unveil a ‘Women in

the country’s necessity for a strong maritime infrastructure cannot

Breakbulk Breakfast’ networking platform at the upcoming event,

be overstated. The country’s successful re-bid for Category-B

and partner with AWIMA (Arab Women in Maritime Association)

membership within the IMO (International Maritime Organization)

to empower women even further.

Council can be seen as a stepping stone in further increasing this number, and subsequently elevating its already high-profile global

In addition to its innovative endeavours, BBME is also working to

maritime ranking. Additionally, BBME’s collaborative efforts with a

groom the industry’s up-and-coming workforce. Dr. Ahmed Youssef,

company like DP World that handles around 70+ million containers

Associate Dean of Maritime Transport and Technology College, the

annually can contribute similarly.

Arab Academy for Science, Technology and Maritime TransportSharjah highlighted, “Irrespective of the industry, the world is always

As one of the world’s leading logistics companies, Agility has a deep

reliant on future generations to bring forth progress and prosperity.

understanding of the supply chain, technology and personal service

That is why we are thrilled to be the first-ever Knowledge Partner

to connect our clients’ business with global markets and growth

of the event, and are appreciative of Breakbulk Middle Easts’ efforts

opportunities is something we pride ourselves in. Breakbulk Middle

in developing young people who will be the pioneers of tomorrow.”

East enables us to develop this knowledge with its dependably topical agenda, as well as expand our customer base with its ability to serve

Ben Blamire, BBME’s Event Director, further highlighted the

as a strong networking platform that unites a number of sectors. This

event’s importance and stated,

year’s implementation of ‘Breakbulk AR’ is an initiative that reflects the

have strategically administered initiatives to grow both the event

event’s willingness to innovate and develop technological solutions, and

and its ability to increasingly benefit the industry. This year’s press

we are sure the benefits from this will be seen in the near future.

conference, with yet another panel of reputable speakers, only adds

Mohammad Jaber, COO & Regional Director, Agility

further credibility to the upwards trajectory of Breakbulk Middle

Over the last five years, we

East, in addition to reinforcing the success that this year’s edition Innovative and Educating

is certain to bring the industry. We understand and admire the

Breakbulk AR, an augmented reality initiative that is set to debut

UAE’s commitment to complying with the International Maritime

at the event, will allow companies to showcase their company and

Organization’s regulations. After successfully securing candidacy for

project capabilities. While BBME’s readiness to innovate can be

B-category elections to the IMO council, it’s our goal to have the

seen in this, its choice to partner with WISTA (Women in Shipping

event serve as an assist to continue their upward global trajectory

Trade Association) Arabia – UAE for last year’s inaugural ‘Women

by rightfully maintaining their current position or preferably elevating

in Breakbulk’ initiative is equally as commendable. Looking to build

their status to A- category.

FORWARDER magazine

ISSUE50

103

EXHIBITIONS & EVENTS NEWS

THE FUTURE OF BREAKBULK 18 FEBRUARY 2020

ANTWERP XL 2020 CONFERENCE PROGRAMME REVEALED

T

he Antwerp XL Main Deck Conference programme,

Global trends and economic impacts on breakbulk – Delving

published today, sets out what will be an international

into everything from policy to the coronavirus outbreak and how you

master-class on the future of breakbulk.

can expect them to impact global trade flows. Delivered by three speakers including Igor Alves, South America Heavy Lift Transport

The conference will feature key decision makers from major cargo

Leader from cargo owner ABB in Brazil, and Matthew Watkins,

owners, shipping companies and consultancies from across the

Principal Analyst with a focus on steel at UK consultancy CRU.

world, and will take place on the second and third day of Antwerp XL - the world’s only event dedicated exclusively to maritime breakbulk

Sustainability in the industry’s logistics chain – Exploring the

(21-23 April).

realities of the IMO 2020 fuel sulphur cap and long-term sustainability trends and expectations that you must have on your radar. Featuring

Mark Rimmer, Antwerp XL Divisional Director, says, “Our

insight from experts including Dario Bocchetti, Global Energy Saving

conference is lining up to be the most important exploration into

Manager of Italian shipping company Grimaldi, Pablo Rodas-Martini,

the challenges and opportunities facing the breakbulk shipping sector

author and Shipping Emissions expert, and moderated by Port of

today and into the future.

Antwerp Sustainability Transition Expert, Katrien Van Itterbeeck.

We’ve assembled a line-up of some of the greatest minds and

The realities of implementing digital processes – Taking a

most influential players from across the sector and the world. The

deep dive into how digitalisation can revamp your processes and

conference will be an absolute gold mine of information and insight

save the breakbulk sector time and money, by looking at the latest

and anyone looking to arm themselves with knowledge and expertise

technologies and how market-disrupting start-ups are doing things

as they go forward into 2020 needs to be there.

differently. Delivered by Ann Lee Carpenter, the co-founder of US based breakbulk start-up consultant Braid Theory, and Steven

DAY ONE of the conference will be hosted by WISTA representative Lena Göthberg, host and producer of The Shipping Podcast, and will feature talks on:

104

FORWARDER magazine

ISSUE50

Schutter, blockchain expert at Belgium-based NxtPort.

WANT TO KNOW MORE? Further information can be found at antwerpxl.com

ABOUT EASYFAIRS Easyfairs organises and hosts live events, bringing communities together to visit the future.

The company currently organises 220 events in 17 countries (Algeria, Belgium, China, Denmark, the Emirates, Finland, France, Germany, the Netherlands, Norway, Portugal,

And a series of round-table discussions on growth areas and

Singapore, Spain, Sweden, Switzerland, the United Kingdom

the opportunities in the industry going forward with insight

and the United States) and manages 10 event venues in

into Africa from Henrik M Christensen, Chairman of Honk Kong

Belgium, the Netherlands and Sweden (Antwerp, Ghent,

based shipping company Guinea Shipping Corp, and North America

Mechelen-Brussels North, Namur, Gorinchem, Hardenberg,

from Michael Richards, Bulk and Breakbulk Business Development

Venray, Gothenburg, Malmö and Stockholm).

Manager at US based Port of Portland.

Easyfairs employs more than 750 people and generated revenues DAY TWO of the conference will be hosted by Ann Lee Carpenter,

exceeding €171 million for its financial year 2018-2019.

and will feature talks on: Easyfairs strives to be the most adaptable, agile and effective Incoterms 2020, contracts and customs – Exploring what’s

player in the events industry by employing committed

new from Incoterms 2020, what to look for in breakbulk shipping

individuals, deploying the best marketing and technology

contracts and customs best practice.

tools and developing strong brands.

Technology and innovation for breakbulk projects – Seeking

In 2018 Easyfairs was named Belgium’s 'Entrepreneur of the

to explore the innovative tech solutions in shipping and the rise of

Year ®' and in 2019 it was named a 'Best Managed Company'

the smart port, with host Ann Lee Carpenter moderating speakers

by Deloitte. The company is ranked 18th in the list of the

including Hans Henrik Grøn, North Europe & Middle East Logistics

world’s leading exhibition companies.

Director of Denmark-based cargo owner Siemens Gamesa.

Visit the future with Easyfairs and find out more on The Next-Gen Lunch – Shining a light on the skills, agility and out-

www.easyfairs.com

of-the-box thinking needed in the breakbulk industry of the future, delivered over lunch by joint-chairs Christa Sys, holder of the BNP Paribas Fortis Chair on Transport, Logistics and Ports at the University of Antwerp, and Phillipe Fierens, ExSeCo Managing Director.

ABOUT ANTWERP XL Antwerp XL is a three-day exhibition and conference for the

The day will close with several round-table discussions

breakbulk industry. Industry leaders will meet to discover,

on subjects including delivering client-focussed logistics, renewables,

innovate and connect at the Antwerp Expo, Belgium, from

connectivity in breakbulk, mining and minerals and hinterland connections.

the 21st to the 23rd April 2020.

To view the full conference programme or to book your ticket, visit

Breakbulk professionals will attend to exhibit, network and

antwerpxl.com

learn from the experts.

AntwerpXL – shaping the future of breakbulk.

FORWARDER magazine

ISSUE50

105

EXHIBITIONS & EVENTS NEWS

EVENTS OPERATOR SVL IN TUNE WITH KRONE 12 FEBRUARY 2020

FOR MEGA TRANSPORT SOLUTION

S

outhern Van Lines (SVL) the specialist transport provider for the entertainment industry, has specified a high-cube, low ride-height box trailer to carry music and theatrical

equipment to events throughout the UK and Europe.

With 99 cubic metre capacity, coupling height at just 950mm and internal clearance approaching 3 metres, the Krone Mega Dry

This Mega Liner is perfectly matched to our operation. We already

Liner is designed to allow maximum loading and high security while

have two trailers from Krone which have performed very well, so it

operating within the 4m European height limit.

was an easy decision to come back for a third. We carry a lot of high value and outsized equipment, so the combination of security and

Accordingly, the trailer body is constructed from galvanised steel

loading flexibility makes the Mega Dry Liner a sure bet.

cassette panels with all-round internal forklift wall protection.

Charles Colley, Director, SVL

Loading flexibility is provided by recessed keyhole profiles which allow cross beams to be placed in any position to secure a variety of

Based in Belvedere, Kent within quick reach of the M25 and central

mixed cargo. While the 30mm-thick phenolic floor is tested to EN

London, SVL has provided transportation services for theatre

283 resistance of up to 7,000kg forklift axle loading.

productions, music concerts, conferences, festivals and corporate events for over 25 years.

For added security the ‘container-type’ rear doors are fitted with integrated lock rods with the handle positioned underneath and

Southern Van Lines also provide short and long-term storage for

out of sight. This leaves the outside surface flat and ideal for the

theatre props, staging and equipment and operate a modern fleet of

application of Southern Van Lines’ distinctive metallic silver livery.

trucks with 30ft to 45ft flat floor mega-cube trailers equipped with

Added strength is achieved with the addition of plywood sheets to

tail-lifts, tie-rails, load bars and ramps. All SVL vehicles meet the

the inner door surface.

current European Emission Standard and comply with the London Low Emission Zone.

106

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

107

CUSTOMS CLEARANCE

Documented permission to pass that a national customs authority grants to imported/exported goods so that they can enter/leave the country.

Related topics Bonded warehousing Customs brokerage Duties & taxes

108

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

109

CUSTOMS CLEARANCE

NEWS

12 FEBRUARY 2020

TAKE CONTROL OF LEGISLATION &

LET INLAND DEPOTS TAKE THE POST-BREXIT STRAIN S ignificantly increased

As soon as January next year this will require traders and their

customs checks at

intermediaries to submit customs declarations and be liable to

UK ports are likely

checks on various products that enter and leave the UK.

to impact on supply chains and drive up demand for more

The UK Warehousing Association (UKWA) estimates that this will

warehousing in a market that’s

equate to more than 200 million additional UK customs declarations.

already close to full capacity.

This scenario is far from ‘frictionless’ and there seems little doubt

However, with the restrictions

that the changes to the way we trade with the EU is going to have

of EU legislation lifted, there’s

a significant impact on most supply chains.

a new opportunity to bring for ward radical solutions,

There will certainly be interruption of flow, which, to maintain

says the UK Warehousing

equivalent lead times, is likely to be mitigated by companies

Association’s CEO, Peter Ward.

holding additional inventory and, accordingly, demanding additional warehousing space. This is happening at a time when

The government has confirmed plans to introduce import controls

the market is almost at capacity as the industry recalibrates to

on EU goods at the UK’s borders after the Brexit transition period

accommodate the massive shift from high street retailing to

ends on 31 December 2020.

online and ecommerce fulfilment.

Speaking at a recent Border Delivery Group event attended by

While Britain is, in effect, gearing up for a ‘Hard Brexit’, UKWA

UKWA, the Chancellor of the Duchy of Lancaster, Rt Hon Michael

welcomes government plans to open new Freeports across the UK

Gove MP, also made it clear that the policy easements put in place to

– inland as well as adjacent to ports.

mitigate the risks of a ‘No Deal’ scenario are no longer on the table.

110

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at ukwa.org.uk

ABOUT UKWA The United Kingdom Warehousing Association is Britain’s

Our mission:

leading trade organisation for the logistics sector, with over

Protect and advance the interests of members

700+ members. Full members include warehousing and logistics

Support business development

providers as well as manufacturers, retailers and wholesalers.

Promote industry best practice

Around 100 Associate members are suppliers of products and services to the logistics industry.

The issues around new build warehousing are well documented, not

Bottlenecks at Ports seem inevitable as UK businesses grapple

least the time that it takes for real estate to come out of the ground,

with the process, systems and documentation they will need to

so while we’re fully aware of the challenges the new worldview will

move their goods to and from the Euro zone; whilst both public

bring, we can also recognise the potential opportunities for our

and private sectors face the challenge of recruiting additional staff

members and for the wider logistics community.

– knowledgeable and trained customs administrators within the logistics sector, and for HMRC and Border Force the increased

UKWA is calling on association members and non-members alike,

workforce that will be needed to police the new customs formalities.

3PLs, retailers as well as real estate developers and industrial agents to join with us to develop an imaginative, coherent response to the

With demand for storage space set to rise, it is more important than

Government’s proposals.

ever that policy makers, both nationally and locally, acknowledge the importance of the logistics industry and take onboard the need

We believe many companies with existing facilities and operations

for well-located, high quality warehousing and distribution facilities

stand ready to meet the new challenge; for example, those already

close to populations, reviewing land use, planning and infrastructure

involved with food distribution could, if given the necessary policy

legislation to allow for the growth of the warehouse space that is

framework, adapt to provide inland inspection depots.

required now and in the future.

While land use and planning changes are most certainly required to

UKWA has – and will continue to – work closely with the

allow for more warehousing nearer point of consumption, this is a

Government to ensure that the logistics sector can ‘level up’ and

longer-term strategy. Right now, we need to respond urgently to the

meet the challenges ahead.

spike in demand for warehousing services that inevitably lies ahead.

all those with a stake in the logistics and supply chain industries

The Association urges members and

to engage with UKWA as it seeks to shape the policies that will impact upon the way logistics companies, as the facilitators of trade, operate for many years to come.

FORWARDER magazine

ISSUE50

111

INDUSTRY SERVICES

Organisations and bodies that provide essential support to the freight and logistics industries.

Related topics Warehousing Insurance & legal Vehicles & equipment

112

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

113

INDUSTRY SERVICES

NEWS

FLEXI TECHNOLOGY DELIVERS OPTIMUM STORAGE CAPACITY 3 FEBRUARY 2020

FOR RICO

R

ico Logistics, the high quality industrial and parts fulfilment

Flexi ACiON trucks feature digital electric motor technology that

group, has maximized the storage capacity of its new

allows all independent drive, hydraulic and power-steering motors

warehouse facility on the outskirts of Birmingham by

functions to be controlled digitally to ensure the most productive

reconfiguring the internal lay-out of the site around a high-bay

and energy-efficient performance throughout the working day.

narrow aisle racking system served by a fleet of Flexi articulated lift trucks with a 14 metre lift height supplied by Narrow Aisle Ltd.

The collaborative robotic – or ‘cobotic’ - control systems in the heart of the Flexi ACiON 1500 model deliver a more integrated

Rico leased the building at Minworth in Summer 2019 to support

performance, and result in greater reliability and higher productivity

their rapidly expanding business and, following a consultation with

combined with significantly reduced operating and maintenance costs.

Narrow Aisle’s Warehouse Systems Division, a storage solution that

The Flexi ACiON’s advanced suite of ‘cobotic’ technology is, in effect,

allowed all of the available space offered by the facility to be utilized

connected to the truck’s nervous system and it allows features such

was designed and implemented. By introducing racking that made

as the operator’s vision camera, height selection system and aisle

use of the full height of the building, Rico has been able to optimize

sensing technology, to be integrated without the need for hard-wired

pallet locations and pick faces and ensure that the site delivers the

relays, contactors and so on. This means that far less components are

most cost-efficient storage cube.

required and, as a result, truck uptime is optimised.

John Maguire, Managing Director, Narrow Aisle Ltd

The project was undertaken in two phases and, now complete, provides some 11,000 pallet locations. At its highest point, which is

Picking pallets at height is not a problem for the Flexi ACiON thanks

in the apex of the building’s roof structure, the new racking scheme

to the truck’s integrated tilting carriage and fixed mast design which

delivers a 14-metre-high top rack beam.

eliminates mast sway – even at heights of 14 metres. This feature – which is unique to Flexi ­- enhances the truck’s already class-leading

A fleet of 5 Flexi articulated VNA trucks – all of which are the latest Flexi ACiON models from Narrow Aisle – is in operation within Rico’s new store.

114

FORWARDER magazine

ISSUE50

high lift stability.

By fixing the mast and allowing the operator to tilt the fork carriage, pallets can be picked and put-away on the top beam of the highest racking smoothly, safely and efficiently.

The truck is equipped with ‘reverse proximity sensors’ that provide a clear audible and visual indication when approaching any object, especially useful when maneuvering at rack aisle ends.

And safety at Rico is further enhanced by the Flexi ACiON’s ‘smart stop’ system. Developed by Flexi Warehouse Systems’ team of software engineers, the in-aisle sensor disables the truck if it has come in to contact with an object, such as pallet loads, racking or rack guards within the aisle. The truck can only be restarted once the driver has reported details of the collision to the designated line manager, thus ensuring that no potential truck/rack impact incidents go unreported.

Some of the most serious incidents of rack collapse within warehouses occur because truck operators fail to report collisions and the damage caused goes unnoticed until it is too late. The Flexi ACiON’s ‘in-aisle impact sensor’ system and cutout feature mean that at Rico there is absolutely no chance of aisle impact being overlooked.

Flexi believe that in the future these new ‘cobotic’ sensors that aid safe driving may eliminate the need for barriers in the rack system allowing user to concentrate their investment in providing safety guards to separate pedestrians from truck operations.

The intralogistics upgrade at Rico’s Minworth unit was overseen by a team from Narrow Aisle’s Warehouse System Division and was completed on time and within budget, while Rico’s new fleet of articulated forklift trucks were supplied on a contract hire package with inclusive service and maintenance support provided.

FORWARDER magazine

ISSUE50

115

INDUSTRY SERVICES

NEWS

Q4 THROUGHPUT UP 38 PER CENT 5 FEBRUARY 2020

AT WALKER LOGISTICS

S

upply chain and fulfillment solutions specialist, Walker Logistics, experienced a 38 per cent year-on-year increase in the number of orders picked, packed and dispatched

at its 250,000 sq ft logistics hub in Berkshire during the fourth quarter of 2019.

According to William Walker, sales director of Walker Logistics, the upturn in activity is a result of Walker’s growing client base but also reflects the fact that many of the company’s existing client companies are experiencing strong demand for their products.

We have won some important new contracts over the past year and there is no doubt that this has had an impact on our Q4 figures.

But it is also noticeable that, despite the economic uncertainty created by Brexit and the political instability in the run up to December’s general election, there was no let up in sales for the majority of our clients. Importantly, despite the significant increase in the volume of orders processed, picking speeds and picking accuracy remained at the high levels that our clients have come to expect from Walker.

With clients operating in sectors as diverse as cosmetics and automotive parts, Walker provides storage and fulfillment services from a number of ambient temperature facilities strategically located across the South of England.

116

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at yusen-logistics.com

Y

ABOUT YUSEN LOGISTICS Yusen Logistics is the insight-driven, customer-centric

usen Logistics has commenced operations from its new

logistics partner to global business. We offer a suite of

distribution facility in the heart of the East Midlands

supply chain solutions delivered with superior quality,

Gateway in Northampton. The additional cross-dock

insight and expertise.

facility has been commissioned to supply the ongoing growth and development of the Yusen shared user delivery network.

With the ambition to be the world’s preferred supply chain

The operation utilises 85,000 sqft and will contribute to the Yusen

logistics company, we strive for continuous improvement and

Logistics continued expansion throughout the UK.

service excellence across all our operations and activities. We invest in a deep understanding of our customers' business,

The new cross dock facility will provide a hub service for ‘white

their customers, the challenges they face and the goals they

goods’ customers and the Yusen Logistics pallet network for general

want to achieve. We use this insight to become an integral

goods and will provide an efficient and cost- effective solution to all

part of their success, from strategy through to execution.

customers who can now benefit from Yusen Logistics consolidated trunking service which is actively targeting the reduction of the

We deliver this through an extended range of services from

number of vehicles on the road.

International Freight Forwarding, Contract Logistics, and Supply Chain Solutions to Industry insights covering the full supply chain.

And by staying at the forefront of technological and operational innovation, we find a better way to bring our customers even closer to the markets and communities they serve.

With 24,000 employees covering 45 countries and regions and over 550 locations, we are connecting people, businesses and communities to a better future every day. In short, we create better connections for the future of business.

12 FEBRUARY 2020

YUSEN LOGISTICS OPENS

NEW CROSS-DOCK FACILITY IN NORTHAMPTON FORWARDER magazine

ISSUE50

117

INDUSTRY SERVICES

NEWS

2 MARCH 2020

HOW CAN TEMPORARY BUILDING SUPPLIER LAURALU UK HELP THE IMPORT/EXPORT INDUSTRY

WEATHER THE BREXIT & CORONAVIRUS STORM? A temporary building from leading designer, manufacturer

Lauralu have a tried and tested,

and installer Lauralu UK is the perfect solution to

watertight solution to link their

businesses struggling to find enough secure, weather

temporary buildings to your

proof storage.

existing warehouse, allowing you to keep operations streamlined

Tony Farley, Sales Director at Lauralu UK comments on the latest developments:

under one roof.

We know so many of our customers are suffering

huge storage capacity headaches due to them or their customers

The temporary buildings can be

stockpiling goods ahead of Brexit. Likewise, we have customers that

assembled in a matter of days

export around the world who now have goods stacking up due to

and are available to hire from six

export delays surrounding the Coronavirus crisis. This is when our

months to five+ years; Lauralu

temporary building solution really comes into its own.

offer a range of financing options making a temporary building

Lauralu’s temporary to semi-permanent warehouses are ideal

really the most flexible solution

for storing every possible type of item from food and drink to

for your businesses storage

consumables and high value parts and machinery.

needs right now.

118

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at lauraluindustry.co.uk

FORWARDER magazine

ISSUE50

119

INDUSTRY SERVICES

NEWS

TT CLUB ADVISES TRANSPORT OPERATORS ON THEIR LIABILITIES 10 FEBRUARY 2020

AS A CONSEQUENCE OF COVID-19

T

he ongoing disruption to freight transport services and

on correct and comprehensive documentation handling. However,

global supply chains resulting from the coronavirus are

its underlying direction is to counsel transport operators to be

significant and will continue to evolve on a daily basis.

proactive in their communication. In such disruptive situations, as

In addition to the heightening challenges transport operators are

the one the coronavirus has precipitated, both the value of the

facing in moving their customers goods to and from China, insurance

operator’s service to his customer and his protection against future

provider, TT Club is advising on the potential unforeseen exposures

liability claims lies in good, accurate communication.

that may also accrue.

Up-to-date status reports on their cargo’s progress, or lack of In a briefing compiled with the assistance of specialist international

it, are vital to shippers. Forwarders and logistics operators will

lawyers, HFW, the Club outlines how freight forwarders, logistics

certainly prove their mettle if they can consistently make customers

service providers and other intermediaries can protect themselves

aware of the ongoing attempts to problem-solve. Careful recording

legally and minimise their liabilities, while still giving a quality service

of communication trails detailing such actions will also help in any

to their customers.

disputes in the future.

Peregrine Storrs-Fox, Risk Management Director, TT Club

Restrictions due to labour shortages at ports and cancellations of inland transport links within China, constraints in the supply of

In attempting to deliver such solutions, however, a forwarder may

goods due to factory closures and reduced schedules of air, ocean

need to use routes, carriers or modes that are less familiar, or to

and rail carriers may expose forwarders to claims arising from

partner with other actors, of whom he has no experience. Such

delivery delays and cargo deterioration.

‘workarounds’ are common at times of crisis when pressure from customers to deliver freight by whatever means can be intense.

The TT Club briefing details these pitfalls and provides guidance

120

FORWARDER magazine

ISSUE50

Additional care and due diligence must be taken when working

WANT TO KNOW MORE? Further information can be found at ttclub.com

in unfamiliar environments. It might be necessary to take extra precautions in employing bills of lading, standard trading conditions (STC), letters of indemnity (LOIs) and other means in order to protect the stakeholders from unforeseen costs and liabilities.

The briefing, that can be accessed here, goes far in explaining these risks and the steps that can be taken to keep them to a minimum.

Underlying most of these steps however is good communication.

For example if force majeure notices are required to be sent, it must be ensured that these are fully understood by the recipient.

In other cases, when delays or deviations are caused by matters genuinely outside the operator’s control, then these circumstances must be well documented.

Common sense, proactive communication with counterparties as required and the adherence to good working practices will set operators in a better position to be protected in these abnormal circumstances.

However, when stress can be heightened by unexpected pressures, it is useful to have guidelines that focus on the possibility of unusual risks, TT Club’s briefing seeks to provide such guidance.

ABOUT TT CLUB TT Club is the international transport and logistics industry’s

As a mutual insurer, the Club exists to provide its policyholders

leading provider of insurance and related risk management

with benefits, which include specialist underwriting expertise, a

services. Established in 1968, the Club’s membership comprises

worldwide office network providing claims management services,

vessel operators, ports and terminals, road, rail and airfreight

and first class risk management and loss prevention advice.

operators, logistics companies and container lessors.

FORWARDER magazine

ISSUE50

121

INDUSTRY SERVICES

EXPERTS

L

ooking for ways to make your warehouse more efficient?

The benefits of effective cleaning and maintenance

Barry Crackett, Product Designer at brushware manufacturer

First of all, properly maintained warehouses benefit from less workplace

Brushtec, shares his insight into warehouse cleaning and how

injuries and better occupational health of their workforces. Everything

proper maintenance can help increase productivity...

from tripping hazards to damp and mould to faulty machinery can be addressed by properly checking, cleaning and repairing all areas

The unhealthy state of UK labour productivity has been well

of your warehouse on a regular basis. This means fewer sick days

reported in recent years. In fact, the past ten years have been

and fewer accidents which can result in lost output. Not only is a

commonly dubbed the UK's ‘lost decade’ in terms of output, and

healthier workforce more efficient, but a clean and organised work

figures from the second quarter of 2019 alone show productivity

environment also results in more motivated employees.

levels in the UK fell by 0.5% (Office for National Statistics).

What’s more, a keeping on top of maintenance can make sure your While there are many reasons why the industry is this way, it’s

machinery, technology, and storage facilities are performing properly,

important for all parts of the supply chain to be proactive and look

which could result in better quality stock with less faulty goods. If your

for practical solutions. That includes looking for ways to streamline

warehouse isn’t clogged up with grime and falling apart, you’ll find your

your processes and improve the productivity of your warehouse.

output much more reliable and consistent, not to mention more efficient.

Cleaning and maintenance should already be an important part of

How to measure the effectiveness

your warehouse management. Every warehouse needs a schedule

of your current processes

and will have its own methods of maintenance, but there are

So, how do you know if you’re cleaning and maintenance processes

many benefits to constantly assessing and improving your cleaning

need improving? You can assess the effectiveness of your current system

processes. As new technologies are invented, for example, cleaning

by looking at your productivity and downtime levels. For example, if

and maintenance becomes quicker and more precise, which can have

cleaning currently means shutting down your whole warehouse and

a major impact on your output.

results in lot of downtime, you can look for ways to streamline your cleaning process, perhaps by concentrating on one area at a time.

Below, I’ll take you through more of the benefits of effective cleaning and maintenance, as well as suggest some ways you improve your current system.

122

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at brushtec.com

Keeping on top of your risk assessments can also be a great way to

For example, some floor cleaning brushes can be attached to machinery

identify the areas of your warehouse you should prioritise in your

you already own, such as forklifts. That means you don’t need new

cleaning schedule. If there are any areas of your warehouse where

expensive machines that require further training to use, but you will still

staff are most prone to tripping or other injuries, or any machines

get sparking clean floors. New developments in cleaning technology also

that regularly break down, you need to specifically target those in

mean that there are more varieties of cleaning utensils being made, like

your cleaning and maintenance schedule.

conveyor brushes that have been specifically designed to clean different kinds of conveyor belts and keep them in top performing condition.

How to improve your cleaning processes The ways warehouse managers clean and maintain their warehouses

If you use the right tools to clean more thoroughly, you won’t have

are constantly changing due to new developments and technologies,

to clean as often. They can also do the job quicker, so downtime can

which is why it’s important to be reviewing your system every few

be reduced even further.

months or so. This should prevent you from missing out on a new method or product that could dramatically affect your productivity.

Cleaning and maintenance may seem like a basic part of warehouse

Plus, using the most innovative technology such as high-tech cleaning

operations, but it could have a significant impact on your productivity

utensils and brushes can be a great way to get the best clean and

levels. Bear these tips in mind and you may find new ways to make

further maximise productivity.

your warehouse more efficient.

Barry Crackett, Product Designer, Brushtec

UK LABOUR PRODUCTIVITY:

WAREHOUSE CLEANING & MAINTENANCE TIPS FORWARDER magazine

ISSUE50

123

INDUSTRY SERVICES

ADS

DANGEROUS GOODS TRAINING & CONSULTANCY FOR INTERNATIONAL LOGISTICS T: 0800 177 7871 W: logicomhub.co.uk

F R E I G H T

Your leading provider of premium UK & European logistics

Are you planning to buy or sell a freight forwarding company? +44 (0)1454 628771 • enquiries@freightmergers.com

To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050 To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050

5569_FF_CALENDAR_ADVERT_v2.indd 1

03/01/2018 09:05

UK | 03/01/2018 USA | Middle East |

5569_FF_CALENDAR_ADVERT_v2.indd 1

Strategic recruitment for the freight industry 03/01/2018 09:05

124

+44 (0)1454 275 932 headfordgroup.com

FORWARDER magazine

ISSUE50

Your leading provider of premium UK & European logistics

To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050

Your leading provider of premium UK & European logistics

To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050

5569_FF_CALENDAR_ADVERT_v2.indd 1

Your leading provider of premium UK & European logistics

09:05

Design and installation of...

Racking | Shelving | Partitioning | Mezzanine floors Racking inspections | H&S reports

sales@spartandirect.co.uk 0121 706 3591

the effective use of space

INSURANCE

MEDIA

VEHICLES

PALLETS

MERGERS & ACQUISITIONS

PUBLIC RELATIONS

FINANCE

RECRUITMENT

ASSOCIATIONS

SECURITY

RACKING

EQUIPMENT

MAINTENANCE TRAINING ...ETC

MarinAir

go Services

GREECE (EU HQ) Cargo Services INDIA 2a HONG KONG info@marinair.gr www.marinair.gr

The only organisation in the UK that represents all of logistics, with more than 16,000 members from the road, rail, sea and air industries Join us at fta.co.uk

Marinair

go Services

Cargo Services 2b

MarinAir

Cargo Services

Greece 6945 123456 mail.com - www.marinair.gr

LONDON FREIGHT CLUB www.londonfreightclub.com londonfreightclub@hotmail.com • 02392 554 200

Specialists in FREDDs cargo screening +44 (0)7967 204840 info@k9acs.co.uk www.k9acs.co.uk

THE LEADING BODY REPRESENTING THE UK INTERNATIONAL FREIGHT SERVICES INDUSTRY

Join the RHA The Voice of Road Haulage

Call us on 01733 261131 Email us at headoffice@rha.uk.net

FORWARDER magazine

ISSUE50

125

RECRUITMENT & TRAINING Organisations and bodies that provide and train staff for the freight and logistics industries.

Related topics Certification Organic growth Safety awareness

126

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

127

RECRUITMENT & TRAINING NEWS

HOW APPRENTICES GET YOUR PARCEL 5 FEBRUARY 2020

TO YOU

A

pprentices in the growing logistics industry are playing vital

team I work with makes sure all the goods are accounted for and that the

roles in keeping the economy moving by ensuring goods

freight runs smoothly. It’s exciting because we rotate around different

are delivered from around the world to businesses and

areas, including the warehouse, and there are always opportunities for

customers across the UK.

advancement. l hope it leads to a management role in future.

To mark National Apprenticeship Week, skills specialist Seetec

Marnie Rose from Seetec Outsource said:

Outsource is highlighting the variety of transport and logistics roles –

a massive growth area and vital to the UK economy. Apprenticeships

from customer service to warehouse – in which apprentices deliver.

help businesses to plan their future workforce to capitalise on the

The logistics industry is

opportunities for growth.

How apprentices get your parcel to you is the title of a short film which highlights apprentices from Northern Ireland to Heathrow Airport

Miranda Ioannou, Talent & Branding Manager at Unsworth agrees.

working to deliver goods from around the world to customers’ doors.

Miranda said:

Unsworth sees the importance of bringing young

people into our business and the wider industry to develop the Kyle Lawrence, Import Operator & former apprentice at international

freight forwarders of the future. It’s really important to integrate

freight forwarding company Unsworth explained:

When people

them and to support and develop them on their journey beyond their

ask me what I do within logistics, I tell them that the whole outfit

apprenticeship into a permanent role. It brings skills and enthusiasm to

they’re wearing was probably brought into the country by me, from

help build on our culture of innovation and continual improvement.

the T-shirt on their back to the nice pair of trainers on their feet.”

Carl Hobbis from the British International Freight Association (BIFA) A cohort of 20 Heathrow-based apprentices from IAG Cargo are

added:

There’s never been a better time to consider an apprenticeship

at the heart of the import and export process, breaking up huge

in transport and logistics. Businesses are looking to grow their own

cargoes of air freight for distribution around the UK.

talent from within and there’s a whole range of apprenticeships available, right up to degree level. Apprentices are working in international

Apprentice Shakur Duale explained:

I’ve always been fascinated about

working at an airport and how they function. My current job involves

businesses, moving goods around the world and making sure they get delivered door to door on time, every time.

working in a customer service area dealing with arrivals, each air freight consignment comes with a security declaration, like a passport, and the

128

FORWARDER magazine

ISSUE50

Watch Seetec Outsource’s Apprenticeships Deliver film here

WANT TO KNOW MORE? Further information can be found at poferries.com

F

ollowing a competitive application process, P&O Ferries

The following apprentices have each been allocated to a ship operating

has welcomed five new recruits to its Maritime Caterer

on P&O Ferries’ Short Sea Routes between Dover and Calais; Sean

Apprenticeship scheme, a two-year development programme

Evans (Pride of Kent), Lewis Green (Pride of Canterbury), Jake

for future ratings within the Onboard Services Department.

Squires (Spirit of Britain), Louis Beales (Pride of Burgundy) and Pete Smith (Spirit of Britain).

The trainees, aged between 20 and 26, joined their allocated ship last week after undergoing a three-week induction at North Kent

Commenting on the programme, trainee Pete Smith, aged 26, said,

College. The initial tutoring included STCW ship safety training, a

When I applied to the apprenticeship scheme, I was out of work

mandatory certificate all individuals must obtain before commencing

and receiving benefits. I saw it as a brilliant opportunity to challenge

employment on-board a ship.

myself. It’s been great to get stuck in on my first-week on-board the Spirit of Britain, and I’m excited to advance my skills as I go along.

For the duration of the course, the group will split their time between the classroom and their designated ship. On-board, the apprentices

Fellow apprentice, Sean Evans, aged 21, added,

will progress through the Merchant Navy Training Board’s Training

employed by P&O Ferries as a Steward and Kitchen Porter,

I was already

Record Book, which logs all practical skills they have undertaken on

however when I saw the opportunity to join the Maritime Caterer

the job. Core skills they will learn include food preparation, costing

Apprenticeship scheme, I jumped at it. I’m confident that the course

and budgeting, menu planning for both customers and crew as well

will put me in great stead to achieve my ambition to become a chef.

as stocktaking.

Mike Willis, Learning and Development Advisor at P&O Ferries, said, The group will come back together for one day a week in the

It’s been a delight to watch our new intake of apprentices throw

classroom, alternating between North Kent College and Channel

themselves into the course, firstly at North Kent College and now on the

House – P&O Ferries’ Dover HQ. At the college, the students will

ships. The course is tailored to set apprentices up for a successful career

work towards a Level 2 Diploma in Professional Cookery, while at

in the catering sector, and through a structured training programme and

Channel House, the group will undertake further specialist training

regular touchpoints with Learning and Development Advisors, we hope

with additional tutoring in maths and English.

to put our students in the very best position possible.

P&O FERRIES WELCOMES RECRUITS

MARITIME CATERER APPRENTICESHIP FORWARDER magazine

ISSUE50

129

RECRUITMENT & TRAINING NEWS

SURVITEC MARINE TRAINING ACADEMIES CERTIFIED BY DNV GL 4 FEBRUARY 2020

TO MEET NEW EQUIPMENT TRAINING AND SERVICE RULES

S

urvitec’s Marine Training Academy in Stonehaven, Scotland,

It is still widely thought that training on lifeboats and associated

has been certified as a recognised provider of maritime

equipment has to be carried out by the OEM, but MSC.402(96) allows

safety equipment training, following the successful audit

other providers to now deliver this service. This is a very important

of the facility by classification society DNV GL.

development in maritime safety, providing an internationally recognised standard for the formal training of seafarers delivered

The Stonehaven audit follows certification last year of Survitec

by third party service providers as well as our training of our own

training academies in Singapore and Ostend, Belgium, and supports

service technicians. It delivers greater credibility to the training

the introduction of Resolution MSC.402(96), which entered into

courses companies like Survitec can provide the industry. It’s a

force on 1 January 2020.

quality mark on the standard of training we provide.

Mats Hestmann, Group Quality, Health & Safety Manager, Survitec

MSC.402(96), which amends regulations III/3 and III/20 of the SOLAS Convention, sets out requirements for a uniform, safe and documented

Survitec started the auditing process almost one year ago, with

standard for the maintenance, testing, overhaul and repair of lifeboats

fire-fighting training facilities in Singapore and Ostend first being

and rescue boats, launching appliances and release gear.

certified. Stonehaven successfully met DNV GL’s requirements in early September.

Importantly, it allows authorised providers to offer training on the operation, service and maintenance of equipment supplied by

The DNV GL ST 0029 standard, updated in 2017, gives

other manufacturers.

certification requirements for organisations offering academic and/or vocational training.

130

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at survitecgroup.com

It verifies a company’s premises, systems, processes, management, qualifications, and performance to ensure that the training courses and content produced are delivered and maintained in line with requisite standards.

ABOUT SURVITEC Survitec is a global leader in survival and safety solutions to

Survitec produces a range of bespoke multi-brand training

the marine, defence, aviation and energy markets. Survitec has

programmes in the use, operation and maintenance of various safety

over 3,000 employees worldwide covering eight manufacturing

and survival systems, including fire-fighting equipment.

facilities, 15 offshore support centres and over 70 owned service centres. It is further supported by a network of over

Courses at Stonehaven, a purpose-built facility on the east coast

500 3rd party service centres and distributors. Survitec has

of Scotland, include lifeboat release and retrieval system training

received Z-17 approval as a class-approved service provider

(LRRS), lifeboat familiarisation training and lifeboat inspection and

from seven major classification societies, and also has ISO

maintenance training, and SAR courses.

9001 certification, the international standard for quality management systems. Throughout its 160-year history,

From January 2020 authorised providers can now provide services

Survitec has remained at the forefront of innovation, design

for equipment supplied by other OEMs. The accreditation we have

and application engineering and is the trusted name when it

received from DNV GL leverages the acceptance of certified training

comes to critical safety and survival solutions.

schools in providing customers with an alternative solution.

FORWARDER magazine

ISSUE50

131

RECRUITMENT & TRAINING NEWS

4 FEBRUARY 2020

IFATE MUST RECOGNISE

THERE IS NOT JUST ONE DRIVING OCCUPATION SAY FTA AND RHA

W

ith the shortage of qualified HGV drivers now

After three years of negotiations and discussions with IFATE and

reaching critical levels across the UK, representatives

government, it is encouraging that a workable, practical solution for

of the logistics sector have urged the Institute for

the development of two new Apprenticeship standards for logistics

Apprenticeships and Technical Education (IFATE) to provide the

is now in sight and we are urging all employers involved to prioritise

apprenticeship standards that logistics businesses need to start

the creation of these standards ready for the Summer.

training the next generation of drivers.

Current industry estimates have identified an industry shortage of A recent meeting of the Trailblazer Apprenticeship group has agreed

more than 59,000 HGV drivers nationwide, and with EU workers

to continue the provision of a route for Cat C+E licence acquisition

currently representing 13% of the overall UK logistics workforce, Mr

and to press ahead for two new apprenticeships to provide separate

Burnett and Mr Wells are adamant that changes to the way logistics

routes for Cat C and Cat C+E. FTA and RHA, the two leading

firms can train new employees need to be made to the system now:

membership associations representing logistics drivers, are now calling on IFATE to recognise the distinctly different occupations of

Logistics businesses have been paying into the apprenticeship levy

urban and trunker driving and the specific skills required for each job.

for the past three years without suitable standards to draw down

The Trailblazer group will now set about developing the standards

and use the funds to improve and expand their workforces. It is a

necessary for qualifications in this area, a move welcomed by both

positive step that the sector will work together to push forwards the

David Wells, Chief Executive of FTA and Richard Burnett, Chief

standards necessary for new apprenticeships, and will give businesses

Executive of RHA:

concerned about futureproofing their workforce reassurance that assistance is finally being made available. Our industry is at the

There is no more time to be wasted if suitable standards are

heart of keeping the UK’s commerce and industry flowing, and the

to be developed and new entrants to the industry are to start

government owes it to our members to ensure they have access to

their journeys to fulfilling careers in the freight and logistics sector.

the best workforce possible to keep vehicles moving.

132

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at bifa.org

T

he British International Freight Association (BIFA) has

We have had a really good response to the launch of the YFN

added another regional group to the Young Forwarder

and have already held over 20 well-attended events that are assisting

Network that it launched less than one year ago.

in the development of future freight forwarding ambassadors and leaders for the sector. By creating several regional networking

The Northern Ireland regional group was launched at a well-attended

groups, run by young forwarders, the YFN aims to help early talent

meeting, which took place at the Belfast Harbour Commissioners

and young BIFA members develop their knowledge and professional

offices, joining regional groups that have already been established in

skills, but in a more social, event-driven environment. Those events

Anglia, the Midlands, North West, London East and London West,

give YFN members the opportunity to network with their peers

bringing the total number of regional groups to six.

and learn from industry professionals, at the same time, boosting their continuous professional development. Each networking group

During the Belfast launch event, participants were provided with

has a chairperson and vice-chairperson, and a local organising

more details about the YFN and given an opportunity to discuss

committee, governed by at least two regional employers, as well as

how they would like their regional group to operate going forwards.

a BIFA representative, which in the case of the latest YFN group is Carson McMullan, consultant to BIFA in Northern Ireland. Less than one year since it was created, the YFN is really helping to improve the promotion of the sector, making it more attractive to younger people and providing forums for them to learn.

Carl Hobbis, Training Development Manager, BIFA

BIFA YOUNG FORWARDER NETWORK HITS SIX 10 FEBRUARY 2020

WITH LAUNCH IN NORTHERN IRELAND FORWARDER magazine

ISSUE50

133

RECRUITMENT & TRAINING NEWS

7 FEBRUARY 2020

EMILY’S FLYING HIGH VIA THE

APPRENTICESHIP ROUTE TO MANAGEMENT F ormer British Airways apprentice Emily Black defied the

travelling to South Africa to see how the money raised was helping

university expectations of her peers and teachers when she

children and alleviating poverty.

announced her intention to take the apprenticeship route

to a high-flying career.

After Emily completed her Level 4 (Foundation degree-level) apprenticeship training with skills specialist Seetec Outsource, she

Even her college careers advisors were wrong-footed as they then

secured a management role as Learning and Development Planning

started discussing apprenticeships in hairdressing or beauty.

Executive for IAG Cargo. She now oversees training for IAG Cargo employees, including their apprenticeship programme.

Emily explained:

I’m very academic and all my family have been to

university. But I was heading down that route because I thought I

Enthusing about her apprenticeship, Emily said:

I had to complete

should. I realised I could progress to management by doing a Business

essays and coursework, but I also gained so much experience and

Administration apprenticeship with a household-name company.

developed a strong professional network. I have learned so much

Now my school friends have graduated and have been applying for

more than you can learn in a classroom.

graduate jobs, while I have already gained fantastic experience and a management role with IAG Cargo – which, like British Airways, is

Marnie Rose from Seetec Outsource said:

This year’s National

part of the International Airlines Group.

Apprenticeship Week encourages young people and employers to ‘Look Beyond’ preconceptions and recognise the opportunities

During Emily’s two-year apprenticeship, she was able to undertake

apprenticeships offer across a variety of industries and roles at levels

a placement in New York, helping to introduce self-service baggage

up to degree level.

drop-off to JFK Airport.

Then my friends were quite jealous,

because they were sitting in a classroom at university,

she said.

Seetec Outsource has produced a short film highlighting some of the apprenticeship opportunities across the transport and logistics

Emily also became actively involved in fundraising for British Airway’s

industry, which can be viewed here. For mroe information, please

charity partnership with Comic Relief, Flying Start, which saw her

contact recruitment@seetecoutsource.co.uk or 08455 199455.

134

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at fta.co.uk

I

n response to figures obtained by the BBC that reveal

Efficient logistics is vital to keep the UK trading, directly having

employers are failing to use hundreds of millions of pounds

an impact on more than seven million people employed in the

that was intended for training apprentices, Sally Gilson, Head

making, selling and moving of goods. With Brexit, new technology

of Skills Policy at FTA, comments:

and other disruptive forces driving change in the way goods move across borders and through the supply chain, logistics has never been

As the business organisation representing the logistics sector,

more important to UK plc. A champion and challenger, FTA speaks

FTA needs the government to realise that the hundreds of millions

to government with one voice on behalf of the whole sector, with

of pounds in unused apprenticeship funding points towards a flaw in

members from the road, rail, sea and air industries, as well as the

the current system. Logistics businesses have now been paying into

buyers of freight services such as retailers and manufacturers.

the apprenticeship levy for the past three years without suitable standards against which to draw down funding; as such, they are unable to use the funds to improve and expand their workforces, and the payments are essentially a secondary tax on an industry already operating on very slim margins. With the sector facing a ticking employment “time bomb” – 64% of transport and storage businesses are now facing severe labour shortages – the levy needs urgent reform to enable businesses to access this vital resource. According to FTA, the apprenticeship levy should be transformed into skills levy; this would allow previously unused funds to be utilised for more flexible training programmes.

APPRENTICESHIP LEVY A WASTED RESOURCE 18 FEBRUARY 2020

SAYS FTA

FORWARDER magazine

ISSUE50

135

RECRUITMENT & TRAINING

136

FORWARDER magazine

ISSUE50

The leading job board for the global freight industry

Reimagined.

Redesigned.

Relaunched.

FORWARDER magazine

ISSUE50

137

RECRUITMENT & TRAINING

VACANCIES

SEAFREIGHT SUPPLY CHAIN SPECIALIST

• Ensure customer communication is precise and received

BIRMINGHAM, UK FIXED-TERM CONTRACT GB11644

• Maximise profitability on all shipment files, keeping

info@forwardingjobs.com | +44 (0)1454 275 937

Job Overview Are you looking for a career in a freight forwarding and want to work for the world’s number 1 sea freight forwarder then we have an excellent opportunity at our Birmingham Branch to join our International Supply Chain team.

Your role We are currently recruiting for a Seafreight Customer Care Specialist on an initial 6 month contract to join our International Supply chain management department who will be responsible for providing best in class customer service to our customers managed by the supply chain team every day.

As part of your role as a Customer Care Specialist you will be liaise daily with internal and external customer ensuring this is carried out in a timely and professional fashion.

Your responsibilities • Provide excellent customer service all day, every day to our

customer base.

• Seeking ways to add value to their business and communicate these effectively to the relevant parties to change processes for the better • Build a close and robust relationship with our customers to guarantee that they will turn to us when they require help and will trust us with potential other business opportunities • To ensure that all shipments are undertaken to meet, as a minimum, or exceed the customer’s expectations in terms of the standard of service provided, cost agreed and specified time frames • Communicate effectively with all overseas offices to arrange importation of freight based on customer-specific requirements. This includes but is not limited to Customs clearance, deliveries and import documentation control.

• Utilise our customer solutions teams to put relevant and informative reporting in place to show important value added areas for improvement • Monitor and report on shipments and communicate any updates /or non-conformances to the affected parties, i.e. customer, customs team or Intermodal team

138

FORWARDER magazine

ISSUE35 ISSUE 35

D

NCHE RELAU NOW

in a timely manner. Damage/claim reporting, TIP reporting.

operational errors to a minimum and alerting management to potential problems.

• Be responsible for accurate accounting across your customer base and conforming to the current • To attend customer/supplier visits where required and ensure that all reporting must be accurate and delivered according to agreed deadlines

Your skills and experiences • Previous experience in customer facing/service role ideally

in a logistics/supply chain environment would be advantageous • Excellent written and oral skills and confident liaising with customers and colleagues • Previous Seafreight experience is advantageous • Ability to work to deadlines, and under pressure in some situations.

• Good organisation skills and able to work on own initiative and as part of a team.

• Proficient use of Microsoft Office – specifically Word, Excel and Outlook.

Good reasons to join If you would like to become a valued member of our team then we will also make sure that you’re rewarded for your commitment and expertise. We are offering a competitive salary and 23 days holiday plus bank holidays and life assurance.

You will also have the opportunity to join the contributory Kuehne+Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.

About Kuehne+Nagel With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.

VACANCIES UNITED KINGDOM

OPERATIONS MANAGER CHESTER

BUSINESS DEVELOPMENT MANAGER

CHESTER, UK GB11467

MANCHESTER, UK UP TO £65K BASIC, PLUS BONUS, PLUS CAR matt@headfordgroup.com | +44 (0)1454 628 787

info@forwardingjobs.com | +44 (0)1454 275 937

Your role This role will be accountable for all departmental activity including Health & Safety, achievement of business KPIs, labour, training, team development and engagement, quality, environment and security.

Your responsibilities • Responsible for managing cost performance in line with

forecast / budget ensuring appropriate measures are in place to manage variation • Devise and implement operational and financial KPI targets to ensure business and customer requirements are achieved • Develop strong relationships with internal and external customers to better understand key business drivers and devise tactical improvement plans to support continued growth / success • Promote a culture of Continuous Improvement by capturing and leading CI initiatives / projects and developing support structures through CI training workshops • Identify resource requirements for each department based on forecast activity and devise tactical plans to manage shortages / surplus • Interrogation and approval of departmental spreadsheets / reports as required to ensure the integrity of KPI data • Operate and interrogate Warehouse Management Systems (WMS, GRIP) to identify potential improvements • Conduct regular customer and supplier reviews

Your skills and experiences • Strong PC skills including Microsoft Office applications • Good knowledge of creating and interrogating spreadsheets

• Ability of interpreting data • Experience of managing large teams • Managing costs against a budget • Development and understanding of KPIs • Health & Safety legislation • Appraisals and disciplinary

• Global freight forwarder • Outside sales / BDM role, working in and around Manchester and the North West • MUST have experience in freight forwarding, with provable GP of at least £100k p.a.

• Car, bonus / commission, pension, life assurance, health insurance

INSIDE SALES ANTWERP, BELGIUM TO £50K, PLUS BONUS & AMAZING BENEFITS PACKAGE matt@headfordgroup.com | +44 (0)1454 628 787

• Freight forwarding inside sales • Warm desk worth €300.000 per annum • Financially secure global freight forwarder, 900+ staff • Smart offices, great team atmosphere, healthy business

EXPORT AIRFREIGHT OPERATIONS CLERK COLNBROOK, UK £COMPETITIVE, D.O.E., HOLIDAY: 22 DAYS MONDAY TO FRIDAY 9AM TO 5PM (SOME EVENING & WEEKEND WORK, OVERTIME PAID) vac@headfordgroup.com | +44 (0)1454 275 951

Working in a team of 3, the successful applicant will be responsible for day-to-day operations of export airfreight department based in Colnbrook, working within the AOG department.

Must have minimum 5 years' operational experience working within airfreight exports. Experience with aerospace and ships' spares would be an advantage but not essential.

RECRUITMENT & TRAINING

VACANCIES

EXPORT MANAGER, FREIGHT FORWARDING COLNBROOK/HEATHROW, UK FULL TIME: MON TO FRI 9AM–5.30PM SALARY: £38,000–£43,000 BASIC D.O.E. PROFIT SHARE COMPANY CAR FOR CLIENTS VISITS vac@headfordgroup.com | +44 (0)1454 275 951

We are working on behalf of a freight forwarder who requires an export manager in a full-time role based in Colnbrook/Slough.

Job Description The focus of the job entails that objectives are established for the storage and/or distribution of products to maintain product safety, quality and legality in accordance with the quality policies of the BRC Standard.

• To manage the export department and staff • To arrange the export of cargo by air, and ocean • Liaise with airlines • Liaise with HMRC, Port & Plant Health and other

government bodies • Organise export clearances, and correct documentation relating to the movement of cargo • Create export documentation required for the shipping of cargo • Provide a high level of customer service • Liaise with overseas offices, partners and agents • Strong Administration skills • To sort, filter and distribute documentation, and create and maintain job files in an accurate and timely manner.

• Arrange the X-ray screening of cargo in line with CAA/DFT regulations • Arrange bookings with airlines, shipping lines and transporters

Compliance duties • Control and maintenance of quality management system and procedures • Management of internal audit program • Undertake warehouse hygiene inspections

140

FORWARDER magazine

ISSUE35 ISSUE 35

D

NCHE RELAU NOW

OCEAN IMPORT OPERATOR LEEDS, UK £COMPETITIVE matt@headfordgroup.com | +44 (0)1454 628 787

I am recruiting for a well known, local and independent freight forwarder looking to add to their expanding team in Leeds.

This has client has been operating for over 30 years assisting their clients with their logistics requirements from a wide range of industries including aerospace, manufacturing, engineering, events and exhibitions, chemicals and oil and gas.

The position is for an experienced Air and Sea Operator with customs experience.

Responsibilities • Liaising with clients / overseas partners / agents.

• Speaking with customers and clients on a regular basis, negotiating rates and providing quotations.

• Contacting clients, making sure all information

and paperwork has been received for the shipment.

• Working on key accounts and general imports (LCL/FCL) from global destinations.

• Dealing with import documentation from start to finish including customs entries.

• Making sure all documentation is processed and input into the system.

Export duties • Management of export operations • Administration of warehouse systems (WIRES) • Management of internal controls • Forward planning of resources to ensure effective delivery of products and services

• Assisting with BRC documentation • Ensuring compliance with relevant EU legislation • Member of Food Safety / HACCP team

VACANCIES UNITED KINGDOM

NETWORK CONTROL GROUP SUPERVISOR – TRANSPORT MANAGEMENT

COLNBROOK/HEATHROW, UK SALARY £29,000 BASIC + £4,000 SHIFT ALLOWANCE SUNDAY TO THURSDAY, 7:30PM TO 4:30AM 22 DAYS ANNUAL LEAVE, RISING TO 26 IN TIME ACCESS TO COMPANY BENEFITS PORTAL STAKEHOLDER PENSION EXCELLENT PROGRESSION OPPORTUNITIES ACCELERATED DEVELOPMENT OPPORTUNITIES vac@headfordgroup.com | +44 (0)1454 275 951

We have an opportunity for a Network Control Group Supervisor with one of the biggest freight forwarders in the world.

This is a Management role, based at the Southern Distribution Centre in Colnbrook. Managing 6 direct reports of varying experience levels, we are seeking a proven manager with experience in transport management and analysis of technical data. The NCG team are responsible for monitoring all fleet vehicles to ensure timely delivery of shipments and customs clearance of shipments in the air to ensure our time definite delivery services can be achieved.

We are seeking a candidate who has experience working with Customs systems, transport or warehouse management systems, technical ability is key for this role and proven experience working with and training staff on complex IT systems is a necessity.

CUSTOMS CLEARANCE CLERK HEATHROW, UK – £22,000–£30,000 vac@headfordgroup.com | +44 (0)1454 275 951

• Completing a high standard of air/sea import entries • Working accurately in fast-paced environment • 3 or more years’ experience with customs entries

Role

• To implement and support departmental strategies. To assist in managing the day to day operation and staff within the NCG, in order to effectively monitor all elements required for successful network operations. Reporting any detriments to service, highlighting root cause and analysis with short/long term solutions. To monitor and communicate all departure and arrival times within the SDC/ Customer Collections/Deliveries.

• The Network Control Supervisor is responsible for the performance of his shift or function within the network group.

He/she must ensure that all operational problems are resolved/ or escalated to direct report, so that customer expectations are achieved and resources optimised, within operational cost performance, agreed budgets.

• Must be able to lead, manage, motivate and communicate effectively to all areas and levels of operations staff within the team.

• Key focus on achieving service excellence within agreed cost parameters while maintaining a strong customer facing position and driving improvement in customer satisfaction.

• • Must be organised and facilitate staff Rosta coverage as well as holiday/Overtime approvals.

• Successful candidate will be required to work flexible hours around the operation to ensure departmental needs are satisfied.

• Successful candidate must be committed to travel away on management training courses and events.

• Skill/Experience required • Minimum 3 to 5 years of man-management experience within or a similar industry.

• Higher level of education with additional qualifications specific to this role.

• High level of Microsoft office knowledge/experience.

• Dangerous Goods by road and by air • Health and safety • Man management • Knowledge of the UK Road Maps would be an advantage

RECRUITMENT & TRAINING

VACANCIES

FTL PRODUCT MANAGER HAMBURG, GERMANY info@forwardingjobs.com | +44 (0)1454 275 937

Job Overview No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We commit to providing possible best development and career growth to all our employees through digitalized learning ways in order to keep them up with development of technological changing.

Are you a seasoned FTL expert searching for an opportunity to negotiate and manage large supply chain contracts and be responsible for coordinating the logistics and procurement of all transportation services for multiple facili-ties for Maersk?

As FTL Product Manager you will be responsible for pricing new businesses and developing relations with vendors as well as maintaining high quality of service and internal operations.

We offer • International experience working for the world´s leader, in a dynamic, global industry.

• Work with colleagues and clients across the world.

• Excellent training development opportunities and global

career prospects.

• Enhance your communication, problem solving and relation building skills.

• Competitive salary and excellent bonus package.

Key responsibilities Product development responsibilities – developing, maintaining and communicating an attractive FTL service value proposition to new and existing customers.

• Accountable for developing an FTL product strategy that

provides a platform for future Maersk product development and enhancement • Accountable for increasing awareness in the commercial organisation of the opportunities in FTL through development and communication of new service solutions, campaigns and promotions

142

FORWARDER magazine

ISSUE35 ISSUE 35

D

NCHE RELAU NOW

• Accountable for ensuring the compatibility between FTL

product offering and the supply chain solution products offered by Maersk • Accountable for capturing and escalating ‘success stories’ from significant customer wins and supporting knowledge transfer to team members for ongoing competency improvement • Facilitates the acquisition of new business and supports the Sales organization • Promotes customer relations and grows customer base • Prepares offers in response to clients’ quote requests • Visits a predefined number of potential customers • Supports business development processes: tender, analysis, solution design, cost & pricing and service offering • Monitors market trends and competitor activity in order to identify new business opportunities • Ensures efficient operations and continuously optimizes the operations by implementing standard pro-cesses in line with corporate guidelines and targets • Co-operates in the development and implementation of business operations and reporting systems

We are looking for • 8-10 years of logistics background, preferably responsible

for FTL • Knowledge of Freight Forwarding is required • Solid knowledge in all aspects of road freight services delivery: processes & documentation, regulations, local and international market specifics • Proven track record of targeting, pursuing and winning a sizeable portfolio of new customers, through combined personal and collaborative selling efforts • Proven track record in a matrix, multi-cultural organisation, building strong relationships and networks both locally and internationally • Numerate, financially astute and analytical • Fluency in German and English is ideal

VACANCIES USA

GERMANY

FRANCE

INTERNATIONAL

FREIGHT FORWARDING SENIOR OPS

OCEAN IMPORT OPERATOR

HAMBURG €70.000

LE HAVRE, FRANCE £COMPETITIVE

matt@headfordgroup.com | +44 (0)1454 628 787

matt@headfordgroup.com | +44 (0)1454 628 787

Key info • Ambitious candidates required to help build small team

Seeking an ambitious station manager to join an international logistics organisation in Le Havre, France.

to Country Manager role

• 80% Sea, 20% Air • Should be 'hands-on' operations with commercial mindset • Support from global organisation to grow the territory

The company A well-established, international logistics organisation with expertise in specific fields. They pride themselves on providing a high-quality service. Customer service and satisfaction are at the core of all they do.

Originating in Germany, the company has grown quickly, having a presence in France since 2015.

OCEAN EXPORT SPECIALIST ATLANTA, GA charlie@headfordgroup.com | +1 (470) 558 2953

Key info • $40k-$50k • Minimum of 2 years in ocean export role • Full documentation A-Z

AIR EXPORT MANAGER CHICAGO, IL charlie@headfordgroup.com | +1 (470) 558 2953

Key info • Salary based on experience • 5+ years managerial experience • Working for a top 25 global freight forwarder

The role • As Station Manager you will have management

responsibility for two employees, with the possibly of more in the future. We are seeking an experienced individual with proven skills in international sea freight export and import.

• You must have experience in a forwarding agency and a solid operational background.

• Longevity as a sea freight import/export clerk at a forwarding agency is a must, as well as logistics knowhow.

• Sales contacts would be desirable, but plays a subordinate role.

• This role does not require a senior manager with longevity in management but an experienced clerk with some leadership skills and ambition to be a future managing director of a small branch.

• The main task of the new person would be the operative running of the office and communication with the higher management in head office.

• A driving licence and very good English is a must; German is beneficial but not essential.

Benefits and Package • A salary package will depend on the person but is competitive.

• 35 hours per week • 30 days of holiday per year

Fill your vacancies

Back oďŹƒce

Let us assist with your company's growth...

Finance

Europe +44 01454 275 932 john@headfordgroup.com

144

FORWARDER magazine

ISSUE50

Operations Sales Management

USA Sourcing market-leading talent.

www.headfordgroup.com

Your strategic growth partner.

Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media

Considering a change?

More responsibility?

Fairer pay?

Better commission?

Send us your CV today...

Asia +44 01454 628 778 charlie@headfordgroup.com

Middle East +971 (0) 45 015 675 simon@headford.ae

FORWARDER magazine

UAE

ISSUE50

145

MERGERS & ACQUISITIONS The consolidation of companies or assets through various types of financial transactions.

Related topics Contracted partnerships Management buyouts Valuation

146

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

147

MERGERS & ACQUISITIONS

NEWS

CARGOSTORE WORLDWIDE SECURE SECONDARY MANAGEMENT BUYOUT 7 FEBRUARY 2020

WITH REVOLVING CREDIT FACILITY

C

argostore Worldwide Trading Limited, global supplier

Established in 1993, Cargostore provides specialist transport and

of DNV and ISO containers and specialist equipment

storage container equipment for hire or sale worldwide. Based in

announced that it has entered a secondary management

London, UK, it has 30 strategically positioned storage facilities and

buyout (MBO) with private equity firm Connection Capital.

depot locations around the world to service its diversified blue-chip international customer base.

The transaction sees the Management team led by CEO Justin Farrington Smith reinvesting alongside Connection Capital’s clients.

Cargostore: Ahead of the curve

The investment, coupled with new debt finance facilities provided

Further growth is set to be driven both by the rapid expansion of

by DunPort Capital Management, will provide Cargostore with

global offshore wind power installations and by favourable changes

significant capital to fund the next phase of the company’s growth

to regulatory requirements for offshore containers to be of the

plans. Cargostore’s current private equity backer, Agathos, will also

highest DNV certification. Cargostore is ahead of the curve: it has

retain a minority stake.

the world’s largest fleet of offshore DNV 2.7-1 certified refrigerated containers, meaning it is well placed to support new projects and

Cargostore will have enhanced financial flexibility and the ability

meet specialist customer requirements.

to invest in new equipment to meet demand for large scale projects in the offshore wind power, oil & gas, international aid

Cargostore has an excellent reputation in the industry for its

and defence markets.

customer service-focused business model. This has enabled the company to perform strongly in recent years.

148

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at cargostore.com

MBO that we have backed. Cargostore is a market leader in a fast-growing

ABOUT DUNPORT CAPITAL MANAGEMENT

niche offering attractive returns on capital, with significant room for

DunPort is an Irish owned and managed asset management

further growth thanks both to the increasing emphasis on offshore wind

company focused on the private debt asset class. DunPort,

power in global energy policy, and favourable regulatory drivers that play

through Elm Corporate Credit DAC (its €285m direct

to its offering. As a well-run, geographically diversified operator, it is in an

lending platform), provides flexible debt and hybrid capital

excellent position to deliver on these opportunities, so we are delighted

solutions for SMEs and mid-sized corporates across

to ensure that the business has ample capital for capex-led growth.

Ireland and the UK.

This investment is an exciting addition to our portfolio and is the 15th

Overall, we consider that this asset-backed MBO investment provides very good returns potential as the company gains scale, while affording our clients portfolio diversification into overseas markets, but with UKbased leadership. Our intention is to support the further expansion with

ABOUT CARGOSTORE WORLDWIDE

investment in specialist container assets across the globe.

Cargostore is one of the world’s fastest growing suppliers of

Bernard Dale, Head of Private Equity, Connection Capital

ISO shipping containers and DNV 2.7-1 certified CCU’s for on and offshore projects. With offices in London and Abu

Connection Capital’s investment will be instrumental in enabling

Dhabi and depots across the globe, Cargostore prides itself

us to consolidate our competitive advantage and leverage favourable

on providing a seamless and fast service with the flexibility

market dynamics to deliver our future growth plans. With a healthy

to meet any client requirement.

pipeline of new business opportunities for 2020, building on a core base of long-standing customer relationships, it’s a great position to

Cargostore’s Intermodal Division supplies ISO certified

be in as we enter this new decade.

storage and shipping containers for lease or sale and can offer

Justin Farrington-Smith, CEO, Cargostore

bespoke container conversions and specialised equipment.

The company supplies projects in stability, mining, aid,

Cargostore has performed very strongly since our original MBO three years ago. We are delighted to be retaining a stake in

community development, large scale sporting events and general logistics.

the business and being part of its next phase of growth under the stewardship of Management and Connection Capital.

The Offshore Division provides a complete range of Cargo

William de Laszlo, Founding Partner, Agathos

Carrying Units (CCU’s) to service the oil, gas and offshore renewables industries, project movers and offshore supply

Debt facilities for the transaction and for expansion capital investment

companies. All equipment is designed, built and certified to

were provided by DunPort Capital Management. Cargostore’s

DNV 2.7-1 standard. The company has invested in a wide

shareholders were advised by DC Advisory, DMH Stallard, BDO,

range of offshore CCUs and these are available via their

PwC and CIL. Connection Capital was advised by Gateley, KPMG,

location network in the US Gulf, the North Sea, the Arabian

Grant Thornton and Marsh. Cargostore’s management was advised

Gulf, Middle East, and East and West Africa.

by Browne Jacobsen.

FORWARDER magazine

ISSUE50

149

MERGERS & ACQUISITIONS

NEWS

3 FEBRUARY 2020

ELEMICA EXPANDS LOGISTICS FOOTPRINT WITH

ACQUISITION OF EYEFREIGHT TRANSPORTATION MANAGEMENT E lemica, the leading Digital Supply Network for manufacturing

Eyefreight’s clients want to accelerate their use of our TMS solution

industries, announced today the acquisition of Eyefreight,

with fast-access to a network of connected carriers and forwarders.

a global leader in multi-modal SaaS Transportation

Our clients and the market will benefit from the synergies we create in

Management Solutions (TMS). The combination creates a unified

combining Elemica’s Digital Supply Network for supply chain automation

global logistics and supply chain network. Together, TMS clients

with our Level 5 TMS solution, creating a unique opportunity to better

can take full advantage of Elemica’s global end to end supply chain

analyze, acquire, and access transportation capacity.

network while providing Elemica clients the ability to incorporate

Gert Jan Jansen op de Haar, CEO, Eyefreight

transportation management capabilities to their supply chain quickly.

The addition of the TMS capabilities with the Elemica Digital Supply Of all the SaaS TMS solutions on the market, Eyefreight’s stands

Network will provide clients a single platform for multi-national

out because it was built to be implemented rapidly, to address all

shipment optimization, freight settlement, and execution. These new

modes, and to meet the needs of shippers with operations all over

capabilities will leverage an extensive and connected network of carriers

the globe. This acquisition is part of our long-term strategy to provide

and logistics service providers for enhanced multi-modal visibility and

the most comprehensive end to end supply chain platform available

business intelligence. The integration into the Elemica Digital Supply

in the market by combining the best of breed SaaS applications with

Network will enable clients to automate, collaborate and provide the

our core digital supply network.

visibility needed across their end-to-end supply chain processes.

Rich Katz, CEO, Elemica The terms of the transaction were not disclosed.

150

FORWARDER magazine

ISSUE50

WANT TO KNOW MORE? Further information can be found at pallex.co.uk

P

all-Ex (UK) Limited’s subsidiary company Cranleigh

Going forward, Cranleigh Freight Services Limited will continue to

Distribution Services Limited has acquired the goodwill of the

concentrate and develop its European just-in-time operation and

UK pallet operation from Cranleigh Freight Services Limited.

two-man home delivery throughout the UK.

This is the first purchase by the new Pall-Ex company which comprises of their UK senior management team and shareholder members.

This is the first acquisition of our new era and marks an exciting opportunity for Pall-Ex to retain a high-quality distribution service in the south-east. As founder members, the team at Cranleigh Freight

The new business will share premises with the founder-member at

Services have been major players in establishing and building the Pall-Ex

Dunsfold Park. Cranleigh Freight Services Limited was established by

network, having consistently been one of our highest KPI performers year

Colin and Pauline Young in 1977 with a single leased truck to provide

after year they emulate our quality ethos. Our shared values of quality

logistics services to Europe.

customer service and innovation have made Cranleigh a valuable addition to the Pall-Ex network and have demonstrated to other members what

It later added pallet distribution joining Pall-Ex in 1996 to offer

can be achieved. All existing staff will be retained and become a valuable

customer next day pallet deliveries to every postcode every day

part of the Pall-Ex Team. We look forward to building on the foundations

before commencing its two-man home delivery operation in 1999.

that the team has put in place over the last 40-plus years.

Kevin Buchanan, Group CEO, Pall-Ex

18 FEBRUARY 2020

LATEST ACQUISITION MARKS

NEW ERA FOR PALL-EX FORWARDER magazine

ISSUE50

151

MERGERS & ACQUISITIONS

OPPORTUNITY

TYPE OF OPPORTUNITY

OVERVIEW

Buyer seeking an acquisition

A leading global supply chain business looking to acquire an established customs broker / clearance company in Benelux.

LOCATION/S

The ideal company will have a warehousing / cross dock

Belgium, Germany or the Netherlands

documentation.

facility and be experienced in Fiscal procedures and

It would also be a distinct advantage if the directors

OPERATIONS

were either looking to remain or have a clear succession plan for exit.

Customs clearance Warehousing

KEY FEATURES SOUGHT

Distribution

• Customs clearance • Brokerage Fiscal documentation warehousing facility • Established & profitable • Directors looking to remain or for clear succession plan

For further information, please get in touch...

152

FORWARDER magazine

craig@freightmergers.com • 01454 628 771

ISSUE50

FORWARDER magazine

ISSUE50

153

M&A for the global freight & logistics industry enquiries@freightmergers.com +44 (0)1454 628 771 Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual client’s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business.

We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.

www.freightmergers.com 154

FORWARDER magazine

ISSUE50

F R E I G H T

Are you planning to buy or sell a freight forwarding company?

FORWARDER magazine

ISSUE50

155

MEDIA & MARKETING

The promotion and dissemination of knowledge and information about products and organisations both externally and internally.

Related topics Website design Social media Promotional techniques

156

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

157

MEDIA & MARKETING

N

EXPERTS

WANT TO KNOW MORE? Further information can be found at freightwebsite.design

obody likes a poor website. Weak design, difficult

Introducing freightwebsite.design…

navigation, overwhelming content, slow loading images:

Specialising in both freight and web development, Freightwebsite.

these are all factors that could be dragging your website

design is an end-to-end service, specifically developed and tailored

– and subsequently business – down. Not convinced? Studies

to the logistics sector. Giving as much or little assistance required,

have shown that 38% of visitors will exit a website if the layout is

jargon-based terms such as web hosting, SEO, backlinks and canonical

unattractive or the content isn’t engaging. This could be problematic

links won’t seem so daunting if you’re not specialised in web design.

for e-commerce-led industries like freight. Is your website the reason your company could be missing out on business?

How do you ensure your website is at its optimum quality for a user-friendly experience?

You need to remember that your website homepage is essentially your “shop front”. In freight and logistics, it’s very rare you’ll have a physical shop front. Your website is the number one place users (and potential customers) will visit before making a decision to invest in

MARKETING RESEARCH REVEALS THAT 47% OF PEOPLE EXPECT A WEB PAGE TO LOAD IN 2 SECONDS OR LESS. FURTHERMORE, 48% OF PEOPLE RANKED WEBSITE DESIGN AS THE MOST IMPORTANT FACTOR WHEN DECIDING THE CREDIBILITY OF A BUSINESS.

your services. The overall growth of online trade has significantly

Sometimes, an in-depth discussion is what it takes to work out

increased, estimating that by 2040, around 95% of purchases will be

how your site might benefit from a makeover. Whilst it may seem

facilitated by e-commerce. Therefore, it’s surely a no-brainer that

like appearance is everything, there's much more to consider when

your website should be your number one priority. Are you likely to

looking to improve the quality of your website. If you want your

visit a dingy, old fashioned store that has nothing to offer on display?

company to reach the first page of Google's search results using

When it’s as easy as reverting to the next Google search result, you

general search terms, you need to consider factors such as Search

want to make sure you’re the brand freighters decide to stick with.

Engine Optimisation (SEO). Refreshed, unique content and being clued up about strategic backlinks could really boost your website's

Okay, I hear you, but where do I start?

traffic stats.

Finding the right web developer can be a challenge in itself. You wouldn’t get your hair cut by a sheep sheerer, so why get your freight

Covering web design, web development, Search Engine Optimisation

website designed by just a general web developer? Freight forwarding

(SEO), hosting, maintenance, support, social media marketing

is a niche industry, so it’s important that your web developer

and logo/brand design, freightwebsite.design is built by a team of

understands the nuts and bolts of the industry. Representing the

specialists who truly care about the freight industry. Offering a

freight sector isn’t just about plastering each page with aeroplanes

combination of sector knowledge and professional, experienced web

and ships. While some freight companies choose to refrain from

developers, your website is safe in our freight industry specialist

the cliché “trucks and ships” imagery, others embrace a traditional

hands. No misinterpretation, no hassle, no bull. Just the perfect

freight style. In order to stand out, it's imperative for your web

formula of expert knowledge and passion.

developer to appreciate the balance between your company and its services and keeping up with the latest news and trends in the sector.

158

FORWARDER magazine

ISSUE50

Rachel Jefferies, contributing writer, FORWARDER magazine

FORWARDER magazine

ISSUE50

159

Deep sector knowledge.

Digital expertise.

Professional & friendly service.

b e W n g i s de e h t for ht g i e fr stry u d in

+44 (0)1454 628777 hello@freightwebsite.design

160

FORWARDER magazine

ISSUE50

m o r f es c i r P VAT

+ 9 4 9 ÂŁ

ign s e ent d tion m b a p e s i o ort l W m e p i t v p p su b de gine o & e e W en anc n h e c t r ain ting Sea e m k , r ting ma a i d Hos me l a i Soc

We have unrivalled experience in web design, web development and SEO, along with web hosting, support and maintenance, giving you ultimate peace of mind.

As a part of Freight Solutions Consulting we are unparalleled when it comes to social media and digital marketing, meaning maximum brand exposure for your business.

freightwebsite.design FORWARDER magazine

ISSUE50

161

F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E

162

FORWARDER magazine

ISSUE50

FORWARDER magazine

ISSUE50

163

WHAT’S BEEN SAID...

AZARDOUS OODS

orthern Ireland rica

die Buist, Peter Murphy, ction International

PUBLISHEDSEPTEMBER2018

Sela Koydengoctu, DGS Group

164

Midlands Mediterranean Introducing...

Loadie

AIRFREIGHT & AIRLINES Solent Scandinavia

Introducing...

Freightabase

#32

FORWARDER magazine

PUBLISHEDDECEMBER2018

South West Middle East

UK & GLOBAL COURIER

PUBLISHEDNOVEMBER2018

PUBLISHEDAUGUST2018

UK DISTRIBUTION & NETWORKS

0

#35

#33 PUBLISHEDOCTOBER2018

#31

ISSUE50

OCEAN FREIGHT & SHIPPING LINES Heathrow & London Iberia

#39

TEMPERATURE CONTROLLED

Liverpool & North Wales Indian subcontinent

Essex, Kent & Sussex Eastern Europe

EUROPEAN ROA & EXPRESS Yorkshire The Americas

Featuring...

Retail Transport S

Featuring...

Antwerp XL

WAREHOUSING & STORAGE

#34

#37

CUSTOMS CLEARANCE & BONDED W’HOUSING Felixstowe & Ipswich Western Europe

AIR PORTS & SEA PORTS Manchester Australasia

N Be

Fe Al

George Baker, George Baker Shipping

#36

PR &

#38

#40

#41

AD

Services

SUPPLY CHAIN & RETAIL Scotland Far East

#45

UK DISTRIBUTION & NETWORKS South West Middle East

#47

WAREHOUSING & STORAGE

2020 RELAUNCH

OCEAN FREIGHT & SHIPPING LINES

Heathrow & London Eastern Europe

HAZARDOUS & DANGEROUS GOODS Northern Ireland Africa

AIR FREIGHT & AIRLINES

Essex, Kent & Sussex Iberia

Solent Scandinavia

UK & INTERNATIONAL COURIER Midlands Mediterranean

eaturing... llseas Global

0

#49

Featuring...

Freight Logistics Solutions

ROJECT CARGO & ABNORMAL LOADS

orth East enelux

#43

CUSTOMS CLEARANCE & BONDED WAREHOUSING Felixstowe & Ipswich Western Europe Celebrating...

20 years for RTS

#42

#44

#46

#48

FORWARDER magazine

#50

ISSUE50

165

THE LAST WORD...

THE TEAM...

CRAIG EDITOR-IN-CHIEF RICHARD ADVERTISING DOM ADVERTISING NICK ADVERTISING TIM DESIGNER MOHIT SOCIAL MEDIA

A FINAL WORD FROM

FORWARDER

W

ell, that's it for this month. The next issue will have a slight focus on European road and express freight (although it will of course still follow our new

multimodal structure).

So please get in touch and let us know what content you have to offer, and become a voice in the freight industry.

Don't forget about Mark Lorenzo...remember him? If you can tell us the page number of each issue he appears in from issue 37 to 48 (roughly Jan to Dec 2019), you win a full-page advert slot.

Tim Headford, Graphic Designer, FORWARDER

166

FORWARDER magazine

ISSUE50

NEXT MONTH...

We hope you like the new format and hopefully there will be a section that is of interest to you every month. Feel free to get involved!

To re-iterate, the main sections are...

AIR FREIGHT SEA FREIGHT ROAD FREIGHT PROJECT CARGO CUSTOMS CLEARANCE AIR & SEA PORTS TECH & DIGITISATION EXHIBITIONS & EVENTS MERGERS & ACQUISITIONS RECRUITMENT & TRAINING MEDIA & MARKETING INDUSTRY SERVICES ...with some of the usual subjects as subheadings:

NEWS ASK THE EXPERTS REGIONAL FOCUS ECO FOCUS, etc.

I

f you would like your editorial to feature in next month’s magazine, please contact our editor Rachel using the contact details to the right. If you would like to advertise in FORWARDER magazine,

full details of our rates and technical specifications can be found in our media pack. Please email us for a copy.

Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT

twitter.com/ForwarderMag ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com EDITOR-IN-CHIEF

Craig Headford craig@freightsolutions.com • +44 (0)1454 275 946 EDITOR

editor@forwardermagazine.com ADVERTISING

Dom Roberts dom@freightsolutions.com • +44 (0)1454 628 794 Richard Booth richard@freightsolutions.com • +44 (0)1454 275 952 Nick Pratt nick@freightsolutions.com • +44 (0)1454 275 931 DIGITAL MARKETING

Darren Glasspool d.glasspool@freightsolutions.com GRAPHIC DESIGN

Tim Headford tim@forwardermagazine.com SUBSCRIBE

subscriptions@forwardermagazine.com

FORWARDER magazine is free in the UK. Please email for a subscription form.

Please visit us online at

When you’re finished with this magazine,

forwardermagazine.com

please recycle it.

FORWARDER magazine

ISSUE50

167

D CO EE HIS FR T H M O UR IT .C O Y T W RPXL

3E ET E G CK 0 TW TI 00 .AN 11WWW

IN O GT F H BR E EA FU KB TU U RE LK

3 - 2 IL 21 PR 0 A 2 20

TW A N ER T W P X L

READ ALL ABOUT IT!

We're into our fifth year now and all of our issues are available on

SH

AP

ISSUU.com – just search 'Forwarder'. Of course, you can always read the latest issue on our website, at...

E

FORWARDER MAGAZINE.COM /READ-FORWARDER >

GET YOUR TICKET HERE > WWW.ANTWERPXL.COM

168

FORWARDER magazine

ISSUE50

Host sponsor

L

FORWARDER FEATURES

WHAT WE’RE TALKING ABOUT AND WHEN

NEW IN2020

We’ve restructured the magazine to give it universal monthly appeal.

The topics below will have their own section in every issue.

AIR FREIGHT SEA FREIGHT ROAD FREIGHT PROJECT CARGO CUSTOMS CLEARANCE AIR & SEA PORTS

TECH & DIGITISATION EXHIBITIONS & EVENTS MERGERS & ACQUISITIONS RECRUITMENT & TRAINING MEDIA & MARKETING INDUSTRY SERVICES

January

February

March

April

ISSUE49

ISSUE50

ISSUE51

ISSUE52

May

June

July

August

ISSUE53

ISSUE54

ISSUE55

ISSUE56

September

October

November

December

ISSUE57

ISSUE58

ISSUE59

ISSUE60

‘Relaunch’

‘Multimodal’

= printed issue. N.B. this plan and content is subject to change and we will do our best to inform you of any alterations made.

SOMETHING TO TELL?

IF YOU WOULD LIKE TO INCLUDE A PRESS RELEASE IN THE MAGAZINE OR TEACH THE INDUSTRY SOMETHING ABOUT ONE OF THE ABOVE TOPICS, THIS IS THE PLACE TO DO IT

editor@forwardermagazine.com

SOMETHING TO SELL?

WE CAN DESIGN AN ADVERT RELATING TO THE MONTHLY TOPIC OR REGION, OR YOU MAY ALREADY HAVE ONE READY TO GO, FOR TARGETED MARKETING TO THE RIGHT AUDIENCE

team@forwardermagazine.com FORWARDER magazine

www.FORWARDERmagazine.com

ISSUE50

169

Eurgent - TIME CRITICAL EXPERTS FOR EUROPEAN LOGISTICS AND EXPRESS FREIGHT FORWARDING AEROSPACE AND AUTOMOTIVE SPECIALISTS 24/7 OPERATIONAL COMMUNICATION AND SUPPORT AIR-RIDE, HAZARDOUS AND TEMPERATURE CONTROLLED EXTENSIVE COVERAGE OF ALL EUROPEAN DESTINATIONS COMPREHENSIVE NETWORK OF SECURE SUPPLIERS

Please call us for immediate quotation +44 (0)1656 656535 enq@ eurgent.co.uk www.eurgent.co.uk

170

FORWARDER magazine

ISSUE50