FORWARDER magazine issue 49, 'The relaunch issue'

STRNEW UCT FOR URE 202 0

UNLOCKING TRACEABILITY within the supply chain

OXFORD ZERO EMISSION ZONE ‘is a tax on commercial vehicles’

REDUCE LIABILITY & COSTS with these driver training tips

RELAUNCH ISSUE ISSUE49

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ISSUE49

elcome to the '2020 relaunch' edition of FORWARDER magazine.

CONTENTS

AIR FREIGHT

SEA FREIGHT ROAD FREIGHT

PROJECT CARGO

4 NEWURE UCT STR FOR 0 202

AIR & SEA PORTS

12

24

38 44

TECH & DIGITALISATION

50

EXHIBITIONS & EVENTS

66

CUSTOMS CLEARANCE

76

INDUSTRY SERVICES

82

TRAINING & RECRUITMENT

94

MERGERS & ACQUISITIONS

112

MEDIA & MARKETING

124 FORWARDER magazine

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We’re one of the UK’s leading independent shipping and logistics providers.

Trusted since 1833 by some of the world’s leading companies, we provide liner and port agency services, freight forwarding by sea, air and road, warehousing & distribution services and end to end supply chain management.

FREIGHT FORWARDING

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EXPERTS IN

SHIPPING, TRAVEL & LOGISTICS SINCE 1833

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WELCOME TO FORWARDER...

A WORD FROM

H

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MEET THE TEAM

appy new year! We hope you had a decent break –

CRAIG EDITOR-IN-CHIEF

if you had one, that is...we know you work in a ceaseless

craig@freightsolutions.com

industry. No rest for the wicked, and all that!

RICHARD ADVERTISING richard@freightsolutions.com +44 (0)1454 275 952

So, this edition is intended as an intro to the new content structure.

Every issue will now be multimodal and multi-focused, making each

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issue is certainly relevant, 'live' articles, but consider it a teaser of things to come. Please feel free to get in touch and contribute to

NICK ADVERTISING

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any issue from this point on.

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We always welcome feedback about FORWARDER magazine from

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our readers, so if you have any comments, requests or suggestions, please send them over to team@forwardermagazine.com

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A WORD FROM... ...THE FTA:

2020...WHAT’S IN STORE FOR THE INDUSTRY? W ith mince pies and Christmas puddings now a distant

implementation of new procedures as freight crosses borders, and

memory, thoughts switch to the upcoming year. In

delays to transport – and the wider supply chain - will be highly likely.

this article, Christopher Snelling, FTA’s Head of UK

Policy, shares the key challenges and opportunities which the business

The logistics industry is adaptable; however, those working across the

group believes will face the logistics industry over the next 12 months.

sector must know what they are preparing for, in advance, to ensure the continued smooth passage of goods and services through the

Brexit

UK’s highly interconnected supply chain. Throughout 2020, FTA will

Brexit was arguably the industry’s largest challenge throughout 2019,

continue advising government on the needs of the industry, as well as

with three scheduled departure dates from the European Union

supplying member businesses with the information needed surrounding

(EU) missed and much preparation work for the possibility of a no-

stockpiling, rerouting, customs declarations, special licences or permits,

deal Brexit undertaken, but not required. And while the Withdrawal

longer transit times and changes to tariffs on goods.

Agreement has now been ratified and a new departure date from the EU set for 31 January 2020, challenges still lie ahead.

Skills shortages FTA’s Logistics Skills Report 2019 noted a significant labour shortage

After the UK’s departure from the EU at the end of this month,

across the sector, with 64% of logistics businesses struggling to

the Prime Minister, Boris Johnson, has until 31 December 2020 to

fill vacancies. The report also revealed a shortfall of 59,000 HGV

negotiate a trade deal. Should a deal not be reached by the deadline,

drivers, with a further 33% expected to retire over the next five

he will have to request an extension or risk leaving without a deal

years – and the loss of EU workers after Brexit could force more

in place. This would cause frustration for many businesses who

recruitment problems on operators across the sector.

have already taken steps to prepare for a no deal Brexit on several occasions in 2019, at their own financial risk, and could have serious

Throughout the coming year, FTA will continue to press government

economic implications for UK PLC. Furthermore, it is important to

to change the current Apprenticeship Levy in favour of a Skills Levy,

note that even if a deal is reached, any future trading arrangement

which would enable previously unused funds to become available for

with the EU will almost certainly result in friction, caused by the

more flexible training programmes for those ineligible for traditional

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apprenticeship funding. Additionally, to attract sufficient numbers

that the technology needed to electrify larger commercial aircraft will

of the right talent moving forwards into 2020, it is important – in

not be available until the 2030s, short-term solutions – such as carbon

FTA’s opinion – to promote a positive reputation for the sector as

offsetting – are already widely utilised, with UK airlines fast establishing

well as review roadside facilities available to drivers.

themselves as leading examples. In November 2019, Easyjet made history as the world’s first major airline to operate net-zero carbon flights across

Environment

its network by offsetting all jet fuel emissions. 2020 should be the year

Government is placing increasing pressure on industry to address

when aviation builds on this progress towards decarbonisation with

climate change and improve air quality, resulting in schemes across

British Airways following in Easyjet’s footsteps: as of 1 January 2020,

all modes of transport.

British Airways is carbon offsetting all domestic flights in the UK.

The most direct impact on road supply chains links will be urban

Throughout 2020, FTA will continue its calls for complete electrification

access – London’s so called ‘Ultra Low Emission Zone’ (actually a Euro

of the rail network. And despite overrunning costs acting as a barrier

VI/6 standard) will spread to the whole of Greater London for HGVs,

in the past, a 2019 report by the Railway Industry Association (RIA)

and equivalent Clean Air Zones will start in Leeds and Birmingham.

states that should the government commit to a structured programme of

Even more stringently the first real restrictions based a ‘zero emission

work, electrification could be delivered at 33-50% of the cost of previous

capable’ (ZEC) requirement will start in Oxford. One of the greatest

projects. Further research by RIA and FTA members shows that, should

practical challenges businesses within the road transport sector will

the government electrify strategic parts of the network in a staged way,

face this year, if decarbonisation is to be a success, is the lack of

the rail freight sector could be two-thirds electrified by 2033.

availability of suitable electric vehicles (EVs). FTA’s Electric Vehicle Report, published in January 2020, discovered that the primary reason

Overall, while there are significant challenges and changes ahead, there is

71% of respondents gave for not investing in EVs was the limited range

also a multitude of opportunities for the industry to improve efficiency

of options currently on the market, with many seeking heavier models

and enforce positive change. With so many encouraging changes on the

over 3.5 tonnes, including tippers and pickups. For several years, FTA

horizon, FTA is very much looking forward to the year ahead.

has been calling on manufacturers to progress the development of such vehicles and during 2020, FTA will continue to campaign for more

Efficient logistics is vital to keep the UK trading, directly having

definitive timelines from manufacturers for the launch of a wider range

an impact on more than seven million people employed in the

of vehicles. The UK is currently facing a 15% reduction target in HGV

making, selling and moving of goods. With Brexit, new technology

GHGs by 2025 (based against 2015 levels); however, with electric

and other disruptive forces driving change in the way goods move

HGVs not yet commercially viable for the mass-market, FTA is calling

across borders and through the supply chain, logistics has never

on government to recognise these limitations when implementing

been more important to UK plc. A champion and challenger, FTA

local and national policies on vehicle access.

speaks to government with one voice on behalf of the whole sector, with members from the road, rail, sea and air industries, as well as

Despite being the fastest growing source of GHGs in the UK, the aviation

the buyers of freight services such as retailers and manufacturers.

industry continues to work hard to ensure it meets government’s decarbonisation targets. And while aircraft businesses have predicted

Christopher Snelling, Head of UK Policy, FTA FORWARDER magazine

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AIR FREIGHT

A system of transporting goods by aircraft.

Related topics AOG (aircraft on ground) OBC (on-board couriers) Air charter

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AIR FREIGHT

NEWS

PML’S BLUE SKY THINKING RESULTS IN PARTNERSHIP WITH GREENSKY J 6 JANUARY 2020

anuary 2020: Perishable Movements Ltd (PML), the no1

by a highly reputable agent with proven local knowledge and an

handling agent of perishable goods, announces an official

unsurpassed standard of operations which includes triple inspection

partnership with GreenSky, international experts in

of product, technologically advanced global documentation, and the

perishable air freight logistics.

quickest delivery schedule possible. Although initially we will be operating out of the main growing areas in Mexico, both companies

The move to work with GreenSky provides PML with the ability to

are optimistic about the opportunity to extend this offering to

expand its global partner network into Mexico and offer customers

include additional export routes based on GreenSky’s global

further trade lanes in to, and out of, the North America region.

air freight experience. The partnership will be effective from 1st January and marks another important milestone for PML, enabling

PML has linked with GreenSky for many years under a non-

the business to capitalise on the buoyant Mexico market, which

partnership agreement but the company was keen to cement a

is currently witnessing the export of salad onions, blueberries,

more formal arrangement, underpinning the business’ commitment

blackberries, eggplant and avocado. Traditionally, these products

to providing a seamless door-to-door air freight solution to Mexico.

have been transferred by numerous agents or faceless multinationals but with the new deal in place PML can offer a viable alternative

GreenSky represents a perfect fit for PML, we have known our

proposition to growers, exporters and importers, backed by our

colleagues there for many years and as a result, have built up a

heritage as a trusted, customer-service driven and 100% reliable

working relationship based on trust. GreenSky shares our dedication

logistics provider.

to delivering an exceptional customer service experience which

Nick Finbow, Sales Director, PML

represents the best in class in the perishable fruits and vegetables sector. This arrangement enables us to provide clients seeking to move goods from Mexico to the UK with a one- stop shop, handled

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WANT TO KNOW MORE? Further information can be found at fta.co.uk

F

ollowing the announcement today (20 December 2019) that the proposed expansion of London Heathrow airport is to be delayed by at least a year, Zoe McLernan, Policy

Manager at FTA says...

FTA supports expansion at Heathrow, and at other airports

around the UK, to provide vital global links for Britain’s trade.

Air cargo already accounts for 40% of imports and exports by value, and more capacity is urgently required. Air cargo growth at Heathrow has stalled because it is operating at full capacity. While today’s announcement from the CAA will cause a delay to the new runway becoming operational, FTA is confident that, for the sake of UK trade, this will be only a short pause to allow stakeholders time to reflect and find a solution on charging and costs that works for everyone.

Efficient logistics is vital to keep Britain trading, directly having an impact on more than seven million people employed in the making, selling and moving of goods. With Brexit, new technology and other disruptive forces driving change in the way goods move across borders and through the supply chain, logistics has never been more important to UK plc. A champion and challenger, FTA speaks to government with one voice on behalf of the whole sector, with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers.

20 DECEMBER 201 019 9

FTA CALLS FOR

EXPANDED HEATHROW TO KEEP BRITAIN TRADING FORWARDER magazine

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AIR FREIGHT

NEWS

ETIHAD CARGO NAMED CENTRE OF EXCELLENCE 22 DECEMBER 2019

FOR PERISHABLE LOGISTICS FOLLOWING SECOND IATA CEIV CERTIFICATION

E

tihad Cargo, the cargo and logistics arm of Etihad Airways,

Acquiring our second CEIV certification in a single year is a

has cemented its position as a leading international air

significant achievement for Etihad Cargo and underlines the product-

cargo carrier after becoming only the second carrier to be

specific quality of service we deliver across our global network.

awarded IATA’s Centre of Excellence for Perishable Logistics (CEIV

In-line with our commitment to offer a diverse portfolio of industry-

Fresh) in Abu Dhabi.

leading products to Etihad Cargo’s global customers, FreshForward is destined for further investment and growth.

The new award elevates Etihad Cargo as the first Middle East airline

Abdulla Mohamed Shadid,

to hold both of IATA’s CEIV Fresh and CEIV Pharma certifications, and

Managing Director Cargo & Logistics, Etihad Aviation Group

one of the two carriers globally to claim this dual honour. The carrier’s dedicated FreshForward product today receives a significant validation

Perishable goods is a growing market for air cargo. Ensuring that

for its end-to-end temperature-controlled solution for fresh fruits,

these delicate and short shelf-life products reach the customer

vegetables, dairy, fish, meat and flowers across its global network.

unspoiled with minimal loss is essential. I want to congratulate both Etihad Cargo and Etihad Airport Services (EAS) in achieving the Center

To secure the twin certifications within a remarkable frame of

of Excellence for Perishable Logistics (CEIV Fresh) certification.

one calendar year, Etihad Cargo was required to meet global IATA

CEIV Fresh certification provides stakeholders throughout the air

standards, International requirements and best practices, as well

cargo supply chain with the assurance that certified companies are

as pass stringent food safety management protocols within Hazard

operating to the highest quality and standards in the transport of

Analysis Critical Control Point (HACCP) methodology.

perishable products.

Frederic Leger, Director, Airport, Passenger, Cargo & Security Products, IATA

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WANT TO KNOW MORE? Further information can be found at etihadcargo.com

ABOUT ETIHAD CARGO Etihad Cargo is the cargo and logistics arm of the Etihad Aviation Group. Since its establishment in 2004, Etihad Cargo has grown rapidly to become one of the leading air cargo carriers in the world, offering customers a range of cargo products and services to five major continents. Our hub in Abu Dhabi is strategically located at the centre of the worlds’ busiest trade lanes, providing an integral link between Asia, Europe, North America, Australia and Africa.

In addition to covering Etihad Cargo’s airline operations, the CEIV’s

With a modern fleet of 102 passenger aircraft including Boeing

Fresh Certification also comprises cargo handling and warehousing

787, 777 and Airbus A380 aircraft serving 83 destinations

at Abu Dhabi International Airport (AUH). With a multi-phased

across the world, Etihad Cargo also operates a fleet of

cargo infrastructure development strategy in place, including an

five Boeing 777 freighter aircraft, providing the perfect

expanded fresh facility, Etihad Cargo is committed to developing a

compliment to the passenger bellyhold cargo capacity, as

Cool Chain Centre of Excellence at its state-of-the-art UAE hub.

well as an extensive road feeder trucking network linking major air gateways in North America, Europe, GCC, Asia

ABOUT IATA

and Australia. Through our market leading online booking

• IATA (International Air Transport Association) represents

book their cargo and follow the status of their shipments

some 290 airlines comprising 82% of global air traffic.

• The IATA Center of Excellence for Independent Validators

portal at www.etihadcargo.com, customers can instantly using our advanced track and trace capability.

In addition to general cargo, Etihad Cargo offers a wide range

(CEIV) programs are standardized global certification

of specialty products including live animals, dangerous good,

programs that support excellence in the transport and

valuables and vulnerables, personal effects, as well as our

handling of special cargo products across the world. CEIV

market leading cold chain products (the latter holding IATA’s

Fresh follows on from CEIV Pharma for the transport of

stringent Center of Excellence for Independent Validators

temperature sensitive healthcare shipments and CEIV Live

certifications for both Pharmaceutical Logistics as well as

Animals for the transport of live animals.

Perishables Logistics).

• You can find more information at iata.org/ceiv-fresh

For more info please visit etihadcargo.com

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SEA FREIGHT

A system of transporting goods by ship.

Related topics Shipping lines Biofuels Ships' parts

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SEA FREIGHT

NEWS

20 DECEMBER 2019

BIO-UV GROUP & HAI CHEUNG

INK BIO-SEA DEAL B IO-UV Group has recently strengthened its global

This partnership comes at a time when the market is very favourable

partnership network with Hai Cheung Trading (HCT), a

towards UV-based BWMS. The alliance we have formed with HCT

specialist marine equipment supplier based in Hong Kong.

aims to raise the competitiveness of our technology in the market.

The strategic alliance aims to reinforce the commercial rollout of

Xavier Deval, Business Director, BIO-SEA

the company’s BIO-SEA ballast water treatment system across Asia.

Deval furthered that BIO-SEA’s IMO and USCG certification

BIO-UV Group will draw on HCT’s extensive network of Chinese

is a significant attraction for Asia shipowners looking to comply

shipyards with a view to accelerate the take-up the of the BIO-

with the requirements.

SEA systems across the region, strengthening the French company’s

performance systems and HCT’s enhanced knowledge of China’s

presence in Asia.

maritime ecosystem, will ensure we are in pole position to quickly and

This, combined with BIO-UV’s high-

effectively meet the Asian shipowners and shipyards’ requirements.

We are delighted to have entered into this highly strategic partnership with Hai Cheung. By teaming up with a benchmark

In addition to added business leverage, BIO-UV Group will transfer

supplier in China’s shipbuilding market, we get to benefit from its

the assembly and production BIO-SEA parts to HCT’s Nanjing site.

unique expertise and vast capacity in the region which will help us to rapidly roll out our business strategy and durably establish BIO-UV

Production flexibility and responsiveness are key competitive

Group in a fast-growing market.

advantages in a strong growth market. There is currently conflict

Benoit Gillmann, CEO & founder, BIO-UV Group

in the BWMS market between price and system availability, but we have managed to remain competitive and we can provide systems

HCT will support Chinese shipyards with the supply, installation and

within a six-week lead time. There are units available on the shelves

commissioning of the BIO-SEA system.

that can be delivered in three weeks.

We are delighted to have formed this relationship with BIO-

Deval said new emissions legislation has had an impact on drydock

UV Group. By combining the knowledge of our two organisations

availability given the number of slots booked for exhaust gas cleaning

we will provide a robust and bespoke service to all our customers

system installations.

in the area.

are struggling to find slots for BWMS installations and are now

Randolph Zhang, President, Hai Cheung Trading

combining their scrubber projects with ballast water treatment

There is definitely a bottleneck. Shipowners

system retrofits. Shipowners can no longer afford to run down the ballast water compliance clock.

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Ocean visibility at its best WANT TO KNOW MORE? Further information can be found at bio-uv.com

“The savings adds up to a very fast ROI that paid off the cost of the software in less than a month.”

Sales Director Leading Global Logistics Service Company

11.6 hours a day

T&T time saved for rapid ROI Full overview of all your containers with quick access to all details Automatic event notifications and alerts so you can take action Immediate response to predicted delays to adjust supply-chain logistics and reduce D&D charges

ABOUT BIO-UV GROUP For almost 20 years, BIO-UV Group has been designing,

The public-listed company, since July 2018, has a consolidated

manufacturing and marketing ultraviolet light (UV-C)

turnover 2018 of €12.4 million and a current workforce of

water treatment technologies for a multitude of industrial

70 employees. More than 50% of the group's sales are made

applications. In 2013, it added the treatment of ship ballast

in export markets and a significant growth of more than 22%

water to its range. The company’s product range is designed

has been realized in 2018, of which more than 70% on the

and produced at its own purpose-built facility in Lunel,

market for ballast water treatment.

France, allowing the company to quickly respond to its customer’s specific requirements.

Increase your efficiency and profitability! getintouch@ocean-insights.com

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SEA FREIGHT

NEWS

6 JANUARY 2020

NEW

SIGNAL MARITIME & HEIDMAR PARTNERSHIP S ignal Maritime Services Ltd. and Heidmar Inc. join forces

The company is focused on producing responsive, high-performance

to deliver high-performance commercial management to

and sustainable commercial management for a growing, modern fleet.

the global tanker market.

Founded in 1984, Heidmar Inc. is one of the world’s leading commercial

Signal Maritime Services Ltd. (Signal) and Heidmar Inc. (Heidmar)

tanker operators with a fleet of about 50 vessels, including VLCC,

have agreed a milestone partnership, under which Signal will manage

Suezmax, Aframax/LR2 and Panamax tankers entered into its pools by

a joint tanker fleet using its proprietary technology and analytical

20 separate companies. From its offices in Singapore, London, Houston

approach. Signal’s Artificial-Intelligence-backed solution to pool

and Connecticut, the company’s focus has always been commercial

management has consistently delivered superior earnings to its pool

performance, pool management, reporting and compliance.

members since its launch in 2018.

We are excited to join forces with Heidmar and look forward to bringing Commercial management of 18 Aframax vessels in Heidmar’s Sigma

a stronger and better service to the market through this collaboration.

Pool will be handled by Signal with immediate effect, with a transition

Signal has delivered leading performance since its launch in 2018, through

period of one month.

a highly driven team and an expertly-used technology solution. We are confident that the combination of the Signal team and our technology will

Signal will also be working with the Heidmar team to manage the

continue delivering a strong performance for all our pool partners.

LR2 vessels in its Sigma Pool, the Suezmax vessels in the Bluefin Pool

Ioannis Martinos, CEO, Signal Group

and the VLCC vessels in the Seawolf Pool. The vessels within these pools will remain within their existing structures, but benefit from access to Signal’s capabilities.

Digitalization and consolidation are a theme of today’s market and a necessity to provide relevant and superior customer service. The pooling business is highly competitive and we believe the combination

Athens headquartered Signal Maritime Services is a commercial ship

of Signal’s technology with a sizable fleet will provide the right mix

management company with a twist, bringing together shipping best

for a successful pool.

practice with internet-age advanced analytics and management methods.

George Economou, shareholder, Heidmar

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WANT TO KNOW MORE? Further information can be found at poferrymasters.com

P

&O FERRYMASTERS today announces plans to open five

In Turkey, P&O Ferrymasters works with companies in sectors

new offices across Turkey over the next two years as it

including fast-moving consumer goods, retail and textiles. At

continues the expansion of its pan-European logistics

present it uses its 45’ high cube container fleet and this year plans

services into Asia.

to incorporate trailers into its operations.

In addition to its existing base in Istanbul, P&O Ferrymasters will

P&O Ferrymasters is a leading pan-European provider of logistics

develop a comprehensive network across the strategically vital

solutions. The company serves 20 strategic locations in 13 countries

country by opening offices in Izmir on the Aegean coast, the capital

across the continent, operating integrated road, rail and sea links via

city Ankara, Mersin on the south coast, Bursa in the Marmara region

a fleet of more than 5,000 trailers and containers.

and Gaziantep near the border with Syria.

The company is part of P&O Ferries, which sails on nine major This expansion will further strengthen our capacity to deliver

routes between Britain, France, Northern Ireland, the Republic of

solutions for customers across both Europe and Asia – the world is

Ireland, Holland and Belgium. It operates more than 20 vessels which

getting more complex and we are at our best when we solve the most

carry 8.4 million passengers and 2.3 million freight units every year.

difficult logistical challenges. At present we offer freight and intermodal

P&O Ferries is part of DP World, the leading enabler of global trade

services between Europe and Turkey, combining land routes, short sea

and an integral part of the supply chain.

connections and road-rail routes. We plan to build on our schedule of daily departures to and from Azerbaijan, Georgia, Iraq, Kazakhstan, Turkmenistan and Uzbekistan to make Turkey our central hub for customers accessing the entire Middle East, Russia and Ukraine.

Murat Bog, Freight Management Director, P&O Ferrymasters

P&O FERRYMASTERS TO EXPAND ACROSS TURKEY 6 JANUARY 2020

THROUGHOUT 2020 & 2021 AS IT DEVELOPS MIDDLE EAST HUB FORWARDER magazine

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SEA FREIGHT

NEWS

26m PATROL INTERCEPTOR VESSEL FOR OMAN 3 DECEMBER 2019

IS RELEASED

B

MT is pleased to announce the launch of the first ‘ARES 85

This latest contract for a governmental customer signifies BMT’s expansive

Hercules’ Patrol Interceptor Vessel (PIV) for ARES Shipyard in

reach into a growing market area for larger, faster interceptors – an

Antalya. The new interceptor capable of speeds in excess of 50

urgent technology requirement that’s needed to combat threats at sea.

knots adds to BMT’s proven track record in the Fast Interceptor and Patrol Boat market. The vessel built by ARES Shipyard for the Royal Oman Police

During initial sea trials the vessel was praised for its exceptional

Coast Guard (ROPCG), is a continuation of the partnership between BMT

performance reaching a speed of 52 knots, highlighting the high efficiency

and ARES responsible for a range of fast patrol boats between 18m-48m.

of the vessel whilst maintaining superior seakeeping performance and manoeuvrability. With its upright wheelhouse providing excellent visibility

The ROPCG contract for 14 Patrol Boats within a 4-year acquisition

alongside low noise attenuation throughout, the vessel will undoubtably

program is well underway with the first vessel now delivered, and multiple

prove to be an excellent asset to the ROPCG in active duty.

other vessels in various stages of fit out. The vessels, which are fully customised to meet the ROPCG's needs, will provide the agency with

BMT has a proven history in designing naval vessels. Its breadth of naval

a much-expanded capability to patrol and secure the nation’s waters.

expertise and comprehensive range of high-performance patrol vessels, from nine metres to 220 metres, has offered their commercial and

Another first has again been accomplished by BMT and ARES. The

government customers with unrivalled seakeeping, speed and reliability.

interceptor, has now been delivered to The Coast Guard division

The international design consultancy has a wealth of commercial

of the Royal Oman Police, is the first unit of a new vessel series

experience in naval architecture, including hull form development, class

of high performance vessels. Supporting operations conducted by

level design and detailed production and outfit engineering on a wide

coast guards, police forces and navies, the boat can be deployed

range of vessel sizes. Its skilled team of naval architects and engineers have

in marine patrol and surveillance in territorial seas, anti-smuggling

worked closely with ARES to develop ‘award winning’ designs for Offshore

interceptor duties, marine law enforcement operations, special

and Littoral Waters Law-Enforcement, Open Sea Rescue Operations,

forces operations, and rapid response actions. It can also be used to

Naval and Coast Guard Duties, Offshore Patrolling and Escort, Search

support offshore and fast patrol vessels during operations at sea.

and Rescue, Anti-smuggling Operations, Anti-Terrorist Protection of

John Bonafoux, Director of Business Development, BMT

Offshore and Coastal Installations and Critical Infrastructure.

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WANT TO KNOW MORE? Further information can be found at bmt.org

ABOUT BMT

BMT is an international design, engineering and risk management

BMT Specialised Ship Design, formally BMT Nigel Gee, is a

consultancy, working principally in the defence, energy and

leading independent naval architecture and marine engineering

environment, marine risk and insurance, maritime transport,

design consultancy providing services for advanced and

and ports and logistics sectors.

specialised vessels, from initial concept through to detailed design and production. The company has an established track

BMT invests significantly in research. Its customers are served

record in the design of Commercial, Offshore Energy, Defence

through a network of international offices. The company’s assets

Vessels and Yachts.

are held in beneficial ownership for its staff.

FORWARDER magazine

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SEA FREIGHT

NEWS

SOC CONTAINER MYSTERY SHOPPING REPORT JANUARY 2020

FROM CONTAINER XCHANGE

T

he Container xChange mystery shopping report shows

In an effort to assess the scale of the issue, Container xChange

that most of the biggest freight forwarders still leave

set up two test companies for a mystery shopping exercise.

SOC containers on the table, missing out on demurrage

Requests were sent to 50 freight forwarders seeking information

& detention savings for their customers.

Shipper-owned

on shipments from China to Hamburg. The first asked for delivery

containers are the fastest growing container market segment,

of 50 containers ex-Guangdong for pulp and paper products that

with a compound annual growth rate of 15.8% between 2014 and

needed storage inside the containers for 45 days in Hamburg.

2015, and account for $11bn of carrier revenue,

the report said.

Without carrier-owned containers that would cost us

However, due to difficulties in handling SOC shipments

approximately $200,000 in demurrage and detention charges.

operationally, only 18% of the 50 largest freight forwarders have

Companies being aware of SOC containers should advise us to

been able to offer SOC containers.

use SOC containers to avoid these tremendous charges.

Of the

50 companies asked to quote, only half responded. Of those that SOC shipments allow shippers to use their own containers instead

did offer a quote, three quarters were not for SOC services and

of those of the forwarder or carrier. Among the benefits of SOC

included detention and demurrage. A second test specifically asked

are equipment availability, access to less well-served locations and

for quotes for SOC transport. In this instance, positive replies came

the avoidance of detention and demurrage charges when using

from under a fifth of respondents and only three could offer SOC

carrier-owned containers beyond the contracted free time. Shipper-

shipments. But the cost of SOC shipments was high, the report

owned containers can be used for storage at a destination without

added.

concerns about returning them on time, and where there are delays

another company would have charges us a $1,200 pickup charge per

in trucking or unpacking containers, charges of $300 to $400 per

container.

day can be avoided.

all indicated they did know about SOC shipments and the potential

One included a SOC surcharge of $100 per containers, It added that because 42% of companies responded at

benefits, but would still not take the business.

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WANT TO KNOW MORE? Further information can be found at container-xchange.com

Organising SOC shipments can be difficult and can take weeks.

Recent studies confirm a huge platform interest. The first timid

Finding and vetting partners, setting up legal agreements, negotiating,

attempts of data standards by the Digital Container Shipping Association

sending emails back and forth for pick-up references all meant that

and platforms as connectors between different stakeholders support

managing SOC shipments was complicated. To solve the problem

decrease transaction costs between companies even further. For the

and make SOC shipments more readily available, the report

SOC market this means that technology providers such as Container

recommends a greater use of technology and industry platforms to

xChange create transparency to make the sourcing of equipment and

reduce the overheads in organising shipments.

the managing of deals less complicated.

FORWARDER magazine

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21

For exceptional multi-model logistics:

Call: 0161 272 8989 www.allseasglobal.com 22

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MANCHESTER I FELIXSTOWE I HEATHROW AIRPORT I GEORGIA I UAE I INDIA

Thanks to a wealth of in-house expertise we’re trusted worldwide to move your cargo wherever it needs to go, on time and on budget. > Award winning expertise

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> Global offices Based in the UK with offices in Europe, Middle East and the Indian Sub-Continent.

> In-house specialist equipment Flat racks, platforms, open tops and mafis, plus lifting and loading equipment for rapid deployment.

> Worldwide network

Partners operating within our established S.O.P & KPI systems.

> Proven track record Within the plant & machinery, manufacturing, retail and energy & power generations and recyclables sectors.

FREIGHT SOLUTIONS

PROJECT LOGISTICS

SUPPLY CHAIN

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ROAD FREIGHT

A system of transporting goods by road.

Related topics Groupage Couriers Last mile

24

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Sponsored by

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ROAD FREIGHT

NEWS

ELIMINATE. MINIMISE. OFFSET.

WANT TO KNOW MORE? Further information can be found at rha.uk.net

6 JANUARY 2020

RHA PUBLISHES ITS VISION TO DECARBONISE FREIGHT & LOGISTICS

T

he RHA’s strategy paper setting out the Association’s

approach to decarbonising the freight and logistics sector has been published.

With the environment at the heart of the recent General Election, the paper calls on the new Government to develop a freight roadmap which delivers the stepping stones needed to achieve a net zero carbon future. The issue of decarbonising freight needs a coherent international and national response and it is vital that the freight and logistics sector is on the front foot to shape the reforms necessary.

How the change is managed politically and economically over the next 25 years will be challenging. Our strategy sets out an approach that will ensure that sensible, evidence-based and pragmatic policies are in place to support investment in the green technology needed.

The time for talking about the environment is over. We need clear global action to tackle climate change, and I am determined that the UK logistics sector will do its bit. The Government must ensure supportive policies exist that give our members the confidence to plan for a green future. By contrast, policy 'mis-steps' such as clean air zones which have undermined trust must be avoided.

Richard Burnett, Chief Executive, RHA

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A

uto engineering and vehicle safety firm SM UK has

Our northern conversion centre in Leeds has proved a huge

expanded with a £3m investment in a new 13,000 sq ft

success in the year since it launched, enabling us to collect and work

vehicle conversion workshop in the Midlands. The facility

on customers’ vehicles in a professional and modern environment

is the firm’s second, and launches this month, a year after the

without taking up time and space at their own premises. We’re opening

business opened its first vehicle conversion centre in Leeds.

the new Midlands centre on the same model as our Leeds workshop.

Initially it will be a great resource for our many existing Midlands-based

Located in Tamworth, close to the M42 motorway network, the

customers, including Mercedes, Volvo and DAF. We are extremely

new centre, which opens this month, will enable SM UK clients in

well located for the Leicester, Birmingham and Northampton areas,

the region to undergo vehicle safety and CCTV system installations

and we hope to attract new clients in the region as we grow.

with rapid turnaround times.

Steve MacDonald, Managing Director, SM UK

An initial workforce of 10 is set to grow quickly, with a raft of

He added: “Our team have worked hard to ensure the new centre

new hires and an apprenticeship programme planned for the coming

is fully kitted out in time for our new year launch and we will be

months. The new facility will provide bespoke fit-out and conversion

more than ready for the new 2020-registration vehicles in March.”

services for SM UK’s customers, ranging from blue-chip commercial vehicle manufacturers and distributors, to professional tradespeople

Featuring state-of-the-art engineering facilities, SM UK’s new

with a single van.

Tamworth operation centre will have the capacity to house up to 24 large trucks. The firm’s full range of installation services will be

As well as fitting the firm’s own award-winning HALO cyclist

available on site, including its HALO cycle awareness system, CCTV,

awareness system, the new workshop will be used to install other

ultrasonic detection systems and van conversions.

safety kit, as well as commercial vehicle CCTV and modern internal racking systems that are designed to make on-board tool and

SM UK was established by Mr MacDonald in 2000. Over the past

equipment storage safer and more efficient.

12 months it has grown its UK-wide team of mobile engineers and expanded its apprenticeship programme. The firm now employs 62 people across its Leeds headquarters, new Midlands conversion centre and national mobile engineering fleet.

AUTO-ENGINEERING FIRM 6 JANUARY 2020

INVESTS IN NEW MIDLANDS OPERATION FORWARDER magazine

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ROAD FREIGHT

NEWS

6 JANUARY 2020

DAVIES TURNER IRELAND GAINS

AUTHORISED ECONOMIC OPERATOR (AEO CUSTOMS)

D

avies Turner Ireland (DTI) has been granted Authorised

Our air cargo colleagues back in April 2008 were amongst

Economic Operator AEO (Type C) status by Irish Revenue,

the first off the starting block with AEO accreditation. We soon

which entitles the company to benefit from the full benefits

realised this was only an interim step on the journey to having full

available under customs simplified procedures.

accreditation covering all Davies Turner & Co's services. For our customers we have seen benefits from having AEO status, in terms

The authorisation comes just under 10 years after the company's UK

of guarantee waivers and Customs facilitation, as with CFSP, for

parent company, Davies Turner Plc achieved full certification (Type

example. The AEO regime is one of a series of measures being

F) for all Group services including air freight, ocean freight, overland

co-ordinated by the World Customs Organisation as part of a

trailer or intermodal services, Customs warehousing, supply chain

multi-layered and long term approach to facilitating international

management and project forwarding.

trade whilst making supply chains more secure and controlled from origin through to final destination. The scheme provides legitimate

In April 2008, Davies Turner Air Cargo was the first part of the

businesses with a quality mark subject to regular audits, which

group, and one of the first businesses anywhere, to gain full AEO

demonstrates the integrity of their internal controls and systems,

accreditation as a stand-alone operation.

as well as ensuring that staff training and Customs procedures are effective and compliant. Some of the tangible benefits we have seen

Philip Stephenson, Chairman of Davies Turner, welcomed the latest

from AEO accreditation include fewer physical and documentary

recognition achieved by Davies Turner Ireland and praised the joint

examinations of cargo, priority use of non-intrusive inspection

efforts of management and staff in working closely with the Irish

techniques when examination is required, and priority processing by

Revenue to achieve it:

Customs whenever security awareness is heightened and Preferred or Trusted Trader status becomes decisive.

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WANT TO KNOW MORE? Further information can be found at daviesturner.com

Davies Turner Ireland's accreditation was achieved as a result of

Stephenson concludes:

As the Brexit process and uncertainty

introducing a new management system based on those already used

continues, Irish businesses will need to continue preparing for

by other members of the Davies Turner group for ISO 9001 to

potential changes in exporting or importing with the UK, as and

provide a structure for compliance with the requirements for AEO.

when the UK finally leaves the EU. If the UK leaves the EU Single Market and Customs Union with no deal in place, all trade between

Every single member of Davies Turner Ireland's staff was involved

Ireland and the UK will require full customs clearance and tariffs

in this process, with support being provided by directors, managers

would be imposed on Irish exports to the UK and imports from

and staff from the rest of the group to ensure the Dublin-based

the UK into Ireland. Fortunately that’s now considered less likely.

subsidiary and staff who worked to good effect on this project, were

Whilst AEO status does not eliminate possible tariffs on importation

well prepared for the Irish Revenue audit.

of goods, it can significantly help mitigate non-tariff costs associated with international trade in particular simplifying the importation and

DTI also provides overland, air and ocean freight services combined

exportation process and bringing faster and more efficient clearance

with logistics support throughout Ireland and worldwide as well as

of goods at Customs frontiers. As such it should help with any

supporting the services linking up with Davies Turner's freight hubs

land-border between Ireland and the UK, as well as trade with or

throughout the UK. Dublin staff did particularly well in taking on

transiting the rest of the UK across the Irish Sea.

the challenge of introducing a quality assurance system, attending internal and external training courses as well as participating in internal audits to ensure evidence of compliance for Irish Revenue.

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ROAD FREIGHT

N

ASK THE EXPERTS

ew data from Verizon Connect reveals the extent to

Fleet managers and operators are also required to download their

which commercial drivers in the UK are breaking road

drivers’ tachograph data regularly. However, the survey found that

traffic safety regulations by failing to take appropriate rest

while 7 in 10 (72%) of fleet managers download their driver tacho

breaks. The survey of fleet managers across the UK found more than

data regularly, it happens on average 10 times per year – which

one in five commercial drivers (22%) spends more than 4.5 hours

does not comply with the legal requirement to download the data

at the wheel without taking a mandated rest break of 45 minutes.

every 28 days.

1

Fleet managers also identified fatigue as the cause of almost one fifth (18%) of vehicle accidents, second only to speeding with 19%.

This is one of the busiest periods of the year for many commercial vehicle operators and they have an incredibly difficult job. There is

Verizon Connect’s research also highlights the challenges fleet

a lot of pressure to meet strict service level agreements and cope

managers face to ensure drivers remain safe and compliant. Driver

with increased demand in the lead up to Christmas. But safety must

fatigue is cited as their top safety concern (45%), followed by speeding

always come first. Simple systems can cut down time spent on admin

and harsh braking (44%), and mobile phone use in vehicle (39%). The

while ensuring compliance and driver safety. Fleet management

failure of individual drivers to observe these safety regulations not

systems can integrate tachographs so that managers can get near-

only increases the likelihood of road traffic accidents but can also

real-time alerts when drivers are approaching their legal limits and

result in punitive penalties being handed to their employers. The

ensure they take appropriate rest. Managers can also schedule

Driver and Vehicle Standards Agency (DVSA) can issue drivers with

to download driver tacho data remotely to automatically ensure

an on-the-spot fine of up to £1,500 if they’re caught breaking these

compliance. The benefit is improved driver safety, compliance, and

rules on the road.

productivity, which lets managers reclaim time to focus on growing and improving the business.

These results reflect the increase in penalties awarded to commercial vehicle operators, with the total value of fixed penalties issued by the DVSA rising 75% from £4 million in 2017-18 to £7 million in 2018-19.2 In addition to ensuring driver compliance, the study also revealed fleet managers’ struggles to ensure their own regulatory compliance.

Finding the time to ensure records are up to date was the most pressing concern, with almost a third (32%) spending four hours or more per week correcting and following up on mistakes in drivers’ tachograph data, the equivalent of 18.5 working days per year.

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Derek Bryan, Vice President, EMEA, Verizon Connect

ONE-IN-FIVE UK COMMERCIAL DRIVERS

BREACHES UK ROAD FATIGUE LAWS FORWARDER magazine

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ROAD FREIGHT

P

ECO FOCUS

lans for a Zero Emission Zone (ZEZ) in Oxford,

Efficient logistics is vital to keep Britain trading, directly having an

published today (7 January 2020), are effectively a

impact on more than seven million people employed in the making,

tax on trucks and vans in areas of the city, according

selling and moving of goods. With Brexit, new technology and

to FTA. The business organisation, which speaks on behalf

other disruptive forces driving change in the way goods move across

of the logistics sector, is calling for Oxford City Council and

borders and through the supply chain, logistics has never been more

Oxfordshire County Council to reconsider their strategy until

important to UK plc. A champion and challenger, FTA speaks to

zero-emission commercial vehicles become a viable alternative

Government with one voice on behalf of the whole sector, with

for local businesses.

members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers.

As the voice of the UK logistics sector, FTA is calling for Oxford City Council and Oxfordshire County Council to reconsider their plans to restrict non-zero emission commercial vehicles operating within areas of the city. It is simply too soon to implement such a punitive scheme; there are currently no zero-emission trucks on the market, and very limited options for vans. And without a workable definition for an Ultra Low Emission Truck – something FTA is working with the government to develop – the scheme is effectively a tax on essential freight vehicles. Businesses within the logistics sector are determined to play their part in improving air quality; a recent study by FTA showed they are investing heavily in alternatively-fuelled vehicles.

But until the market for zero-emission trucks and vans has fully developed – and they become a viable option for business of all sizes – FTA is strongly advising the councils to delay including commercial vehicles in the ZEZ. The government and local councils should instead, in the view of FTA, focus on supporting and developing the alternatively-fuelled vehicle market. The local economy cannot survive without products and services, all of which are delivered to the area by goods vehicles such as vans and HGVs. As it stands, the ZEZ is simply a tax on the companies working hard to deliver the goods and services needed by the residents and businesses of Oxford.

Rebecca Kite, Environment Policy Manager, FTA

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Map: oxford.gov.uk (8 Jan 2020)

WANT TO KNOW MORE? Further information can be found at fta.co.uk

OXFORD ZERO EMISSION ZONE IS A

TAX ON VITAL COMMERCIAL VEHICLES

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34

‘The UK’s Morrison Express are doing an excellent job for Garmin Europe Limited based out of Southampton.

The Morrison team is flexible and will quickly resolve issues that occur. Even though the UK Morrison Express team is small in numbers they always make sure Garmin are kept informed at all times.’

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Garmin Europe

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‘As you are aware, apart from the import services that you commendably provide MSI Worldwide, it’s our valuable and sensitive cargo to which our appreciation is directed. Morrison’s speed of information and updates reassures us that our clients here in the UK and those worldwide are in safe hands. In this day and age this is PRICELESS!’ MSI Worldwide

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CONSOLIDATION • OUT-OF-GAUGE HANDLING • 25T OVERHEAD CRANE

VGM-AUTHORISED WEIGHING STATION • ADR HANDLING AND DISTRIBUTION

RECENT LAUNCH OF NEW WEB SITE

THE STORY SO FAR...

OUR REPUTATION HAS BEEN BUILT ON WORD OF MOUTH AND RECOMMENDATIONS. MY FAMILY ROOTS IN TRANSPORT AND WAREHOUSING GAVE ME THE INSPIRATION TO START MY OWN BUSINESS BACK IN 1999. WITH ONE VAN DRIVING THOUSANDS OF MILES ACROSS THE BRITISH ISLES, DEDICATION AND HARD WORK HAS ALLOWED THE HINKS HAULAGE NAME TO SUCCEED. OVER THE PAST TEN YEARS AND WITH THE BACKING OF A GREAT TEAM OF PROFESSIONAL STAFF I HAVE BEEN ABLE TO RE-INVEST IN THE COMPANY AND NOW RUN A FLEET OF NINE TRUCKS AND OPERATE A 25,000ft2 CONSOLIDATION AND STORAGE FACILITY. IF YOU WOULD LIKE TO BE PART OF OUR STORY PLEASE GIVE US A CALL, THE NEXT CHAPTER IS WAITING TO BE WRITTEN!!

We offer a VGM (verified gross mass) service to help you

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comply with the new SOLAS (safety FORWARDER magazine ISSUE49of life at sea) regulations.

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36

ARE PALLET SYSTEMS LETTING YOU DOWN? DO YOU HAVE FRAGILE OR OUT-OF-GAUGE FREIGHT? CALL US TODAY! WE OFFER FULL & PART LOAD DELIVERY SERVICES ACROSS THE COUNTRY

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Is your freight big, long or bulky?

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39

PROJECT CARGO

The transportation of large, heavy, high-value or critical (to the project they are intended for) pieces of equipment.

Related topics Heavy lift Abnormal load OOG (out of gauge)

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PROJECT CARGO

NEWS

1 5JANUARY 2020

GAC PINDAR & BBC YACHT TRANSPORT JOIN FORCES TO OFFER

ONE-STOP LOGISTICS SOLUTION FOR THE SAILING SECTOR T he GAC Group’s marine leisure, sports and event specialist

GAC Pindar gained as BBC’s agents helped ensure those deadlines were

GAC Pindar has teamed up with BBC Yacht Transport to

met. GAC also provides some agency services to BBC’s fleet and moves

provide additional professional transport solutions for the

various project cargoes with BBC Chartering worldwide.

sailing sector. BBC Yacht Transport is a division of the marketleading provider of ocean transport solutions, BBC Chartering.

BBC’s professionalism, reliability and efficiency put safety, integrity

and ethical standards first, protect the customer and provide an

The two companies have signed a Memorandum of Understanding

unparalleled service. This strengthening of our relationship with

which combines BBC Yacht Transport’s commitment to competitive

them offers customers a solid option for shipping yachts and

pricing with GAC Pindar’s solid suite of logistics services to provide

equipment between events or locations with the high standards of

a one-stop-shop solution for the sailing industry. The agreement

service GAC Pindar is known for.

brings together BBC’s fleet of 160 multipurpose vessels with GAC

Jeremy Troughton, GAC Pindar’s General Manager

Pindar’s first-hand knowledge of the sector to offer a door-to-door service to meet customer requirements and timelines.

We are very pleased to support GAC Pindar which has so many years’ specialised logistics experience in the sail racing arena,

The agreement strengthens the existing relationship between the GAC

including global events like the America’s Cup World Series and The

Group and BBC Chartering, who worked together during the last

Volvo Ocean Race. The team at BBC Yacht Transport will do the

edition of the Volvo Ocean Race in 2018, providing charter solutions to

utmost to offer GAC Pindar’s valued customers all the benefits of

meet the tight deadlines as the Race circled the world. The insight and

being ‘powered by’ one of the world’s largest shipping companies.

in-depth understanding of the factors that influence shipping schedules

Sander Schuurman, co-founder, BBC Yacht Transport

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WANT TO KNOW MORE? Further information can be found at gac.com

ABOUT GAC GROUP

ABOUT BBC YACHT TRANSPORT

GAC is a global provider of integrated shipping, logistics and

Yacht Transport division BBC Yacht Transport was founded

marine services. Emphasising world-class performance, a

in January 2019 and has since experienced rapid growth

long-term approach, innovation, ethics and a strong human

and has caught great interest from the yachting community.

touch, GAC delivers a flexible and value-adding portfolio

BBC Yacht Transport offer yacht customers a safe and

to help customers achieve their strategic goals. Established

hassle-free service, a new level of flexibility, reliability and

since 1956, the privately-owned group employs over 9,000

global reach. BBC Yacht Transport’s mission is to make

people in more than 300 offices worldwide.

yacht transport easy and offer the best service in the most convenient way. BBC Yacht Transport is headquartered in Amsterdam, The Netherlands.

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PROJECT CARGO

NEWS

WELCOMING 2020 1 JANUARY 2020

PCN IS PROUD TO BE CELEBRATING 10 th ANNIVERSARY!

A

s we welcome 2020 and a new decade, we are also

I am also extremely grateful to our fantastic team at the Head

very proud to be celebrating our 10th Anniversary! It

Office. Sam who manages membership recruitment and our News

is significant that at the same time we have passed 250

Desk including our social media platforms, Dale who is responsible

Members – and still growing.

for the production of our colourful and creative Digital Newsletters and brochures, Judith who assists at our meetings and also manages

Reaching 250+ Members marks an important milestone for the

the network on a day-to-day basis, assisted by the wonderful

Head Office, as well as our Members, HLPFI, Breakbulk, The Works

Wendy. I am very aware that all of us at the Head Office are only

International, Drewry Shipping Consultants, and many others who

the frame, you are the painting. Through our meetings in the UK,

have supported PCN and its goals since it was launched 10 years ago.

India, Thailand, Belgium, Italy, Dubai, Czech Republic, Costa Rica, Botswana and next China – we have seen different nationalities,

Focussing on consistency, high quality Members, training, innovation

religions and backgrounds form friendships that will last for life. You

and providing useful tools has led to our specialised network, not

have also made the meetings such fun and very memorable! Whether

just surviving the past decade but thriving.

you have been a Member for 10 years or 10 days, what matters most to us is that your PCN membership is a positive one. So, here's to a

It is important, now more than ever, that project and heavy lift

fantastic start to a New Year and a New Decade!

forwarders position themselves very specifically in the industry

Rachel Crawford, President/C.E.O., PCN

and link together with other like-minded companies, which is why we expect 2020 to be our most successful year to date. It's an exciting time as we continue to welcome new people and expand opportunities in the PCN family.

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WANT TO KNOW MORE? Further information can be found at aalshipping.com

A

ward winning multipurpose and project heavy lift carrier,

Stone Shi, Sales Manager for AAL China, who fixed the cargo and

AAL, has opened its 25th year of operations with the

personally oversaw loading in Taicang, commented,

successful delivery of a cargo of six RTGs (rubber tyred

and engineering of this operation took several months and was

The planning

gantry cranes) in a single sailing from the Port of Taicang to the

executed perfectly by the Master and crew of the AAL Newcastle,

South Florida Container Terminal (Port Miami), onboard its mega-

working in conjunction with our excellent engineering and operations

size 31,000dwt vessel, the AAL Newcastle. The cargo was shipped

teams. Loaded at the end of November and discharged in Miami

along AAL’s Asia - Americas service, which offers regular sailings and

within 48 hours of the New Year, this was AAL’s first major delivery

flexible port calls along the trade.

of 2020 as we celebrate our 25th year of operations.

The RTGs measured 25m x 14m x 26m each and weighed circa.150t

This operation highlights our growing capability on this in-

– manufactured by Taicang’s, Rainbow-Cargotec Industries Co.,

demand route and the flexible tonnage we have in position. Every

Ltd (RCI) for deployment at the fast-growing South Florida

square metre of the AAL Newcastle’s vast 3,000m2 weather deck

Container Terminal at Port Miami. The complicated loading and

space was harnessed to accommodate these RTG units and, with a

discharge operations of these units took several days in each port

completely full underdeck storage of other breakbulk cargo loaded on

respectively, due to the careful manoeuvring and securing of the

the same sailing, we made full use of her significant 40,000cbm cargo

units on the deck of the Newcastle, to ensure optimum stowage

intake capacity. Our thanks go to the hard-working crew of the AAL

capability and cargo safety.

Newcastle and our teams in China and Miami, who put aside their New Year celebrations to make sure our customer’s schedule was met – a point of appreciation among all project stakeholders, who were quick to thank AAL for our dependability and professionalism.

Jack Zhou, General Manager & chief representative of AAL in China 14 JANUARY 2020

AAL LAUNCHES 25TH ANNIVERSARY WITH

SUCCESSFUL TRANSPORT OF SIX RTGS

ALONG ITS ASIA–AMERICAS SERVICE FORWARDER magazine

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AIR & SEA PORTS

Any place where persons and merchandise are allowed to pass, by water or land, into and out of a country and where customs officers are stationed to inspect or appraise imported goods.

Related topics Cargo handling Container terminals Drayage

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AIR & SEA PORTS

NEWS

30 DECEMBER 2019

EUROPEAN SHORT-SEA & FEEDER LINES

CHALLENGE LEGALITY OF DOCKERS’ CLAUSE EXTENSION

E

uropean short-sea and feeder ship operators are challenging

Fully trained ship crews at many European ports routinely

efforts by the International Transport Workers’ Federation

undertake container lashing, working within strict safety guidelines,

(ITF) to redefine container lashing as a cargo handling

said Patrick van de Ven, founding partner of Venturn, a maritime and

activity in order to bring it under the control of unionised dockers.

logistics consultancy firm based in Rotterdam.

They are familiar with

the ship and its Cargo Securing Manuals, and have a vested interest in

The redefinition, for which ITF is seeking acceptance at a growing

ensuring that cargo is safely secured on the vessel they live on.

number of European ports, will mean that shore-based workers undertake shipboard container lashing under the supervision of the

The amended 'Dockers’ Clause' is the result of a five-year ITF

ship master, where this has previously been a duty performed by

campaign on 'reclaiming lashing for dockworkers' which became part

the crew.

of a recent International Bargaining Forum (IBF) agreement between an International Maritime Employment Council (IMEC) negotiating

Six European short-sea and feeder lines, all operating ships of under

group and the ITF. The Dockers’ Clause applies to IMEC-member

170m in length, say the change is legally unenforceable, restricts

crewing agents as from 1 January 2020.

competition for lashing activities, will bring extra costs and delays in container loading/discharge, and could persuade shippers to switch

The owner group believes that shortsea and feeder views were not

to more polluting road transport. Union suggestions that lashing

fully represented by negotiators and has sought advice to challenge

done by dockers is safer are baseless, the lines say, pointing out

the legality of the amended Dockers’ Clause under EU law. While

that it is even unclear that sufficient dock worker capacity exists to

agreements made by IMEC are often adopted more widely, employers

undertake the task.

and crewing agencies are fully entitled to operate outside their terms.

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20 JANUARY 2020

PD PORTS ACHIEVES PRESTIGIOUS

ENERGY MANAGEMENT SYSTEM STANDARD P D Ports has become one of the first UK port operators

The ISO 50001 standard specifies an organisation’s requirements

to achieve certification to the Energy standard ISO

for establishing, implementing, maintaining and improving

50001 across all of its 13 operations nationwide.

an energy management system (EnMS) that will help the organisation to use energy more efficiently and integrate better

After previously achieving ISO 14001 in 2012, the port operator

energy management processes into business strategy.

successfully achieved ISO 50001 accreditation for reaching the

international standard for energy management without incurring any non-conformances during the seven-day audit process.

As a business we are continuously working to reduce our impact on the environment whilst supporting sustainable practices.

Achieving ISO 50001 demonstrates that our energy management system is meeting requirements and gives our customers and stakeholders the confidence that we are committed to saving

According to the text of the new ‘Dockers’ Clause’, if dockers

energy and reducing our carbon footprint.

aren’t available to lash containers the ITF will still require crewing agencies to seek the permission of dock unions to do the work

PD Ports was officially awarded the accreditation in October,

and prove that individual seafarers have volunteered.

successfully demonstrating the implementation and maintenance of an energy management system that measures energy use and

The Dutch Union FNV Havens has been especially vocal in its

continuously improves performance.

support for the ITF position. As well as creating new job roles for its union members, the proposed change would have the effect of

PD Ports’ CEO Frans Calje added, “We are delighted to be one of

creating a lashing company monopoly in Rotterdam, even though

the first UK ports to receive full ISO 50001 accreditation across all

Europe’s largest container port operates under a local harbour

of our sites. This recognition is testament to the hard work of our

decree (Sjorverordening) allowing lashing by crews.

Environmental Champions who continue to develop and deliver ways to improve our environmental performance as a business.

Given that ITF is not seeking to stop seafarers lashing containers altogether but only to be first in the queue when

In 2018, PD Ports was the first UK Port group to sign up to the

lashing jobs come up, short-sea and feeder ship interests have

Operation Clean Sweep initiative. Led by the British Plastics

come to view the campaign as about job creation for dock

Federation, the initiative aims to actively minimise the risk of

workers rather than safety.

plastic pellets leaking into the environment.

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AIR & SEA PORTS

NEWS

14 JANUARY 2020

PORT OF ASHDOD PROVIDES NAVAL DOME WITH ITS FIRST REFERENCE FOR

PORT-DOME CYBER SECURITY SYSTEM N aval Dome has signed an agreement to defend the Port of Ashdod’s critical OT systems from cyber security hacks, in

Once Port-Dome has been installed, the Port of Ashdod will be

one of the most secure container terminals in operation.

what marks the first port reference for company’s award-

winning technology.

Orna Hozman Bechor, Ashdod Port's Chairwoman added, With the security of the world’s ports and terminals vital to

The Port of Ashdod will start pilot trials of the Port-Dome cyber

ensuring the supply of energy, commodities and consumer goods

protection on several systems in early 2020, after which the

to market, we have partnered with Naval Dome to ensure that

technology will be installed across the port’s entire network. This

should a cyber event take place it does not affect the port’s or our

will include traffic control systems (VTMS/VTS), berths, bridges,

customers’ operations. Port Dome is technological must-have for

locks and gates, terminal cranes and storage facilities, and all access

any automated port with network-based OT systems. Ashdod Port

points and gateways.

overcame the red tape many governmental companies deal with and is now connected to the worlds of innovation and technology.

Port-Dome is uniquely designed for port OT systems which, as we have seen from past experience, are susceptible to cyber-attack if not

I am proud to lead the first port in Israel to have stepped up to the challenge bringing Ashdod Port to an advanced global standard.

protected. Port-Dome is the leading solution for port and terminal operators as it provides the highest level of cyber defence without

Naval Dome’s Vice-President, Marketing, Paola Rossi, said,

having to upgrade systems or change existing infrastructures. No

The impact of a cyber-attack cannot be underplayed. With

training is required, and the Port of Ashdod’s OT systems will continue

expanding OT-based systems and network-based technologies,

to operate in the same as they did prior to the installation. The only

alongside the increase in systems using GPS-based location services,

difference being hackers will be unable to gain access.

seaports will become increasingly susceptible to attack. If successful

Itai Sela, CEO, Naval Dome

hackers can paralyse the supply chain’s central artery; shut down port operations, damage systems, result in human casualties, and

Naval Dome will begin the retrofit security installation in 1Q2020, followed by integrating Port-Dome into new systems and equipment in the future.

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financial and reputation loss.

L

eading regional employer P&O Ferries welcomed students

Sacha Waite, Programme Director of Travel and Tourism at Dover

from Dover Technical College to its Contact Centre last

Technical College, said:

week, to gain an understanding of potential career paths

providing our students with valuable insight into what a career would

through a first-hand experience of the ferry and logistic company’s

be like within its Contact Centre. Everyone thoroughly enjoyed their

central customer service and bookings division.

visit and found it very informative.

Organised by P&O Ferries, 20 students – who are enrolled on the

Josh, a student at Dover Technical College, added,

Travel and Tourism (Level 2 Diploma) course at the college – were

work at P&O Ferries’ Contact Centre. You have to start somewhere,

hosted by the manager of the centre, Mark Hollingdale, who kicked

and this would be a great way to kick start your career.

We’d like to thank P&O Ferries for

I would love to

the afternoon off with a careers talk and Q&A session.

Jacqueline Burns, Business Transformation and Communications The budding travel professionals were given a thorough overview of

Manager at P&O Ferries, said,

Dover Technical College’s visit is

the crucial function of the Contact Centre, which handles thousands

just one of many that we organise for local schools and organisations

of bookings a week across all routes and focuses on providing

throughout the year, with the aim to introduce students to the full

exemplary customer service to meet the needs of all P&O Ferries’

spectrum of career paths available to them at P&O Ferries. The

customers. The students gained an understanding of the qualities

Contact Centre is a vital part of our operations and it represents

and skills required to pursue a career within the centre and received

a fantastic entry point for students who are keen to pursue a

advice on how to apply and where they could view current vacancies.

successful career within the maritime industry.

Following the talk, the group listened in to calls and spoke to

P&O Ferries has a workforce of over 4,000 people, spanning a

employees, directly experiencing the varied nature of the roles as well

diverse range of sectors. With a myriad of different career paths

as noting additional desirable skills such as speaking a second language.

available, the ferry and logistics operator regularly partners with

Career paths across other areas of the business were also discussed,

local organisations and schools to support interests and ambitions

demonstrating how an initial entry-level role within the Contact

across the community.

Centre could lead on to wider opportunities within the group.

For more information about career opportunities with P&O Ferries, Mark Hollingdale commented,

It’s always a pleasure to spend time

visit poferries.com

with students who are destined to be the next generation of travel professionals and it’s important as a leading employer in the region, to take the opportunity to remind them that there are a wealth of career opportunities available through P&O Ferries.

P&O FERRIES SUPPORTS LOCAL STUDENTS 13 JANUARY 2020

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TECH & DIGITALISATION Digitalisation: leveraging digitisation to improve business processes.

(Digitisation: converting information from a physical into a digital format. Digital Transformation: the use of new, fast and frequently changing digital technology to solve problems.)

Related topics Robotics Drone technology Cloud data

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53

TECH & DIGITALISATION

NEWS

6 JANUARY 2020

ASTRATA LAUNCHES REDESIGNED

COMMERCIAL FLEET SOLUTION FLEETVISOR E indhoven, Netherlands, 6th January 2020 - Astrata, a leading

Specific improvements on the user experience include

provider of enterprise management software and advanced

• System training is not required - user interface and navigation

location-based IT services (telematics), has completely

redesigned its powerful web-based commercial fleet solution,

is intuitive

• Save time with constantly updated, real-time information

FleetVisor, giving existing customers access to the new platform. The

at your fingertips, no more time-consuming searches

latest version of this advanced web-based platform for commercial

and page refreshes

fleets offers real time information and complete fleet management

• Quick and easy driver communications with 2-way messaging

via its innovative User Experience (UX). The new look and feel

• Operations run in a secure environment – data privacy

enables users to immediately see where attention is required, and to act quickly. It can easily be configured to a company’s specific

is taken care of • It works on all browsers and on desktops, laptops and tablets

needs and adjusted based on user profile and preference, whether it’s for a dispatcher or a fleet manager.

Remco de Vijlder, Product Manager at Astrata Europe, said: “Based on user feedback, we have redesigned FleetVisor to ensure users

FleetVisor is a powerful web-based platform which gives a clear

receive information that is relevant for them when they expect it,

overview of all trucks and trailers in real time. It enables fleet

where they expect it, and the format they expect it in. User feedback

managers to take full control over fuel consumption, driver hours

is extremely important for us and drives the direction in which

administration and back-office performance improvement. It shows

FleetVisor is evolving.”

all vehicles’ and drivers’ performance metrics in clear figures and simple graphics - everything fleet managers need to know to optimise

For further information, or to request a demo, please visit

all their transport activities and increase operational efficiency.

astrata.eu or contact sales@astrata.eu

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WANT TO KNOW MORE? Further information can be found at transfollow.org

T

he UK ratifies the e-CMR protocol, allowing national and

With the ratification of the e-CMR protocol by Portugal in

international transports from and to the United Kingdom

September, the UK is the 24th country to sign, enlarging the area

to be done with digital consignment notes.

to use digital consignment notes, adding important players to the potential digital network. International companies, especially from

Signing the e-CMR protocol has been on the agenda in the UK

the Netherlands, who are currently been seen as front runners on

for quite some time. After a successful international pilot project

using digital consignment notes, can start on digitising transports

with the e-CMR platform TransFollow, the West Yorkshire based

with yet another country straight away.

carrier Brian Yeardley Continental under the supervision of the UK

Hans Lip, International Sales Manager, TransFollow.

Ministry of Transport and several associations such as the Freight Transport Association, the ratification was only a question of time.

Also, domestic and international users profit from simplified

By agreeing to the protocol in December 2019, the UK allows the

processes when it comes to border-crossing transports within

use of e-CMRs as a fully accepted alternative to paper consignment

and outside of the EU. The TransFollow e-CMR can, for example

notes for national and international transports.

be used as reliable proof on intra-community transports to apply the VAT zero tax rate and other administrative tasks occurring on

With the entire logistics sector constantly moving forward, the

international transports.

digitalisation of the consignment note has been long overdue. It allows users to increase supply chain visibility with real-time insights

In total, the eCMR protocol has been

for all business partners and continuous status updates of the e-CMR,

ratified by 24 countries so far:

but also significantly reduces the time spent on administrating and archiving each document. This leads to administrative cost savings

Belarus

Lithuania

Slovenia

and offers further optimisation of the supply chain. But UK-based

Bulgaria

Luxembourg

Spain

companies are not the only ones to profit from the ratification.

Denmark

The Netherlands

Switzerland

Czech Republic

Moldova

Turkey

Estonia

Poland

Tajikistan

Finland

Portugal

UK

France

Russia

Iran

Romania

Latvia

Slovakia

Source: UN

2 JANUARY 2020

UK RATIFIES

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TECH & DIGITALISATION

NEWS

TTI EUROPE SAVES MORE THAN 10 HOURS PER DAY 28 JANUARY 2020

WITH PROGLOVE

T

he ProGlove smart glove scanner has been in use for a

Prior to engaging with ProGlove, TTI had relied on conventional

number of years at TTI Europe, based in Maisach near

mobile barcode scanners. However, the limitations of this

Munich. Since deploying the ProGlove barcode scanners,

technology were considerable right from the start. The scanners

the electronics distributor has unlocked multiple productivity

first had to be picked up before each scan and then put down again.

efficiencies through its ergonomic handling, reliability and robust

Moreover, no satisfactory solution could be found for certain areas.

industrial design. Overall, the time saved due to the introduction of

For example, employees operate up to four lean lifts per order. But

streamlined barcode scanning exceeds ten hours per day.

this requires a level of flexibility that cannot be guaranteed with traditional mobile scanners. In addition, the reliability of the mobile

The setup at TTI for its outgoing goods includes more than 8,000

scanners was usually not up to standard, because they were not

order lines with 4,000 parcels and 100 pallets per day – with 250

designed for the rough use in the warehouse and quickly suffered

pallets of incoming goods per day. With every process of its setup

irreparable damages.

controlled by barcodes, it’s clear to see the significance of barcode scanning at TTI Europe. Due to this complex setup, TTI Europe has

The ProGlove palm scanner presented a completely different

always been keen to explore ideas and solutions that would deliver

approach: Not only did the rugged industrial design withstand the

valuable improvements and efficiencies to its operations.

demanding environment, but it was also perfectly compatible with the warehouse situation as a whole. Employees always carry their

ProGlove was first introduced to TTI in 2016:

On my way to

scanner on a glove or cuff, depending on their personal preference.

work I heard about the smart glove scanner in a radio report. The

If required, they can trigger it at the touch of a button and can

solution made sense right away because it addressed many of our

also easily log on to a new workstation via the access point and an

challenges. So I took a closer look with our IT department about it

encrypted radio connection, or via Bluetooth Low Energy (BLE). This

and then immediately approached ProGlove.

not only keeps workers’ hands free at all times, but also eliminates

Michaela Fritz, Director Business Solutions, TTI

the inefficiencies and restrictions of the old systems.

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WANT TO KNOW MORE? Further information can be found at proglove.com

The project started with a ProGlove test installation, which was quickly accepted and appreciated by the employees. Gradually the

ABOUT TTI

other terminals were then equipped with ProGlove’s solution.

TTI, Inc. is the world’s leading authorized distributor specialist

Today, there are 150 ProGlove systems in use at TTI Europe in the

offering passive, connector, electromechanical, discrete,

warehouse and shipping department. The smart glove has delivered

power supplies and sensor components. TTI’s extensive

a rapid return on investment for TTI. Given the 8,000 order lines

product line and supply chain solutions have made the

that are required to be scanned, the time saved should exceed ten

company the distributor of choice for industrial, automotive,

hours per day.

transportation, defense, aerospace and consumer electronic manufacturers worldwide.

ProGlove has paid for itself incredibly quickly up with satisfaction.

, Michaela Fritz sums

The device is also easy to handle, reliable in use

TTI’s extensive product line includes: resistors, capacitors,

and, above all, more durable than many of the conventional mobile

connectors, discretes, potentiometers, trimmers, magnetic

solutions that we often had to replace after only six months.

and circuit protection components, wire and cable, wire management, identification products, application tools,

ABOUT PROGLOVE

power supplies, sensors and electromechanical devices.

ProGlove builds the lightest, smallest and toughest barcode

manufacturers. TTI strives to be the industry’s preferred

scanners in the world, connecting the workforce to actionable

information source by offering the latest IP&E technology and

information. The smarter workforce solutions from the

market information through the online MarketEye Research

German headquartered company are used by more than

Center. MarketEye includes articles, technical seminars,

500 renowned organisations in manufacturing, production,

RoHS, seminars, industry research reports and much more.

These products are distributed from a broad line of leading

logistics and retail. ProGlove was founded in December 2014 after winning the Intel "Make it Wearable" Challenge in Silicon

TTI’s products, personalized service and custom supply

Valley and is backed by growth focused investors Summit

chain solutions have earned us the most preferred passives

Partners, DICP and Bayern Capital. ProGlove employs 200

distributor title by CMP Publications. TTI employs more than

people from over 40 countries at its two sites in Munich and

6,700 people at more than 133 locations throughout North

Chicago. More information is available at www.proglove.com.

America, Europe and Asia.

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TECH & DIGITALISATION

T

EXPERTS

he logistics sector is a model of organisational excellence. In

Light as a Service is generating significant interest

any given business in the industry, a number of moving parts

Light as a Service is a smart business model that is generating

combine to ensure that a well-oiled machine keeps running

significant interest at present. Through this approach, companies

on time and with maximum efficiency for numerous customers.

get lighting through subscription – they don’t have to pay money for the equipment or, indeed, take on any financial risk. The lighting is

In recent years, the advent of our climate crisis has troubled industry

owned and kept in good working order by the provider, which itself

leaders. How can we incorporate much-needed changes to our

makes money on the savings realised from the switch to LED lighting.

business to make a meaningful difference without affecting our bottom line or schedules?

This can have hugely positive effects – not just for the environment and a company’s bottom line, but also for marketing efforts. Clients

This is particularly prevalent in an industry that champions just-in-

and customers enjoy hearing about good environmental news

time work practices. It is a dilemma that has forced many businesses

stories, after all.

to maintain the status quo up to this point as CEOs may ask, what’s in it for me?

But it doesn’t stop there. Lighting is just the first step on the path towards full sustainable and long-term working practices. Renewable

It is not feasible to ignore the climate crisis

technologies can help businesses meet their remaining energy needs.

But it is not feasible to ignore our climate crisis any longer. Clients and customers – understandably – want to know about a business’s

The reality is that industrial operators should be looking to come off

green credentials, and its roadmap for the future.

the grid entirely, becoming fully self-sustainable. Lighting represents one piece of the puzzle, along with HVAC. Other alternative energy

However, while modifying energy consumption can appear to be

sources should be fully investigated and assessed, such as solar power.

time and cost-ineffective, it really is a business opportunity. No longer do businesses have to make significant capital outlays for

Advances in technology making a difference

equipment in order to meet specific goals, as smart business models

And it is easier than ever for companies to assess their usage to

mean energy and sustainability are being delivered as a service rather

ensure potential savings can be identified quickly and effectively.

than through a mere product purchase.

Advances in technology have meant that companies can now access their overall energy usage at the touch of a button.

A good starting point for a business operating in the logistics, retail or warehousing sector and looking to cut down on energy bills

For example, a new trademarked industry app called Dataful can

is to look at lighting. After all, every building needs lighting, and

instantly measure a facility’s potential savings on lighting using four

logistics providers need physical spaces in which to work. Lighting

key metrics. This means that companies do not have to wait a

usage is also easy to quantify. The key factor here is that advances

significant period of time for a detailed site inspection and data

in lighting technology, such as LED (light-emitting diode) lighting,

analysis over what can be dozens - or hundreds - of sites across

mean companies can help the environment while also saving up to

many territories.

80% on their lighting bills, a proper win-win.

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Adapting to the climate change agenda may at first seem like a lot of work and potentially pricey, but the welcome reality is that there are operators out there who are able to do the work for you, leaving you with happy clients and customers, a healthier balance sheet, and a better environment.

Declan Barrett, CCO & co-founder, UrbanVolt Declan Barrett is Co-founder and Chief Commercial Officer of full solution sustainability provider UrbanVolt, which is headquartered in Dublin, Ireland

SMART BUSINESS MODELS

CAN BENEFIT THE LOGISTICS SECTOR FORWARDER magazine

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TECH & DIGITALISATION

EXPERTS

DIGITAL INNOVATIONS ON THE ROAD AHEAD IN 2020

N

ew technologies are accelerating the pace of change

For increasingly mobile workers, this will result in more

for businesses across Europe, with many businesses

‘frictionless’ engagement with managers. For example, in the

unsure how developments in AI and Machine Learning,

event that an electrician be delayed in installing a light fixture,

data analytics and other innovations will impact their operations

systems should be able to automatically identify the delay and

in 2020. Against this landscape, we’ve looked at the technologies

assign another colleague to the next job – all without intervention

and innovations that are likely to be the most transformative in the

from the worker or causing inconvenience to customers.

coming year. Here we look the top trends in technology that will drive the mobile workforce on the road ahead and how they will help

Accelerating the rollout of next-generation

transform fleets, supply chains, logistics and businesses themselves.

predictive technology Embracing AI at scale will also help accelerate the rollout of

Transforming the customer experience through

next-generation predictive and preventative technology across

Artificial Intelligence (AI) & Machine Learning

businesses of all sizes. This will give businesses near real-time

AI and Machine Learning will open up new possibilities that

updates into the past and future performance of every asset at

seemed unimaginable only a short few years ago. With more

their disposal. Thanks to recent advances in technology, assets

computing power at the edge, businesses will be able to capture

ranging from cranes to trailers are now capable of reporting

more data from across every aspect of their operations. At the

more information to managers than ever before.

same time, AI and Machine Learning will help create new ways to use these insights to transform customer experience.

With these new insights, fleet managers can more efficiently and effectively manage both their fleets and their extended networks of mobile assets. Data on road conditions, weather updates, and mechanical faults can be used to predict risks before they impact customers or other workers.

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Bridging the gap between a connected fleet

5G will make vehicles the centre

and workforce

of the mobile work environment

An explosion in the growth of data, accompanied by a rapid

As vehicles continue to add hardware and computing power

expansion in telematics, will help unleash the potential of the

to handle their data and make it actionable in the day-to-day,

connected workforce. Fleet-dependent service providers will

they need a transit mechanism to take that data out of the

move from a sole reliance on vehicle monitoring data to gaining

vehicle and communicate it with other vehicles and the overall

more information on those carrying out work on those vehicles.

internal infrastructure. The likely increase in data volumes is expected to be met by the faster, higher capacity of 5G network

We’ll see new solutions that combine vehicle location data and

infrastructure.

technician status insights to help operations managers make faster and more informed decision-making. In addition, fleet managers

One of the key potential outcomes of the move to 5G is

will do all of the above using a single application, without having

the use of the vehicle as the centrepiece of a mobile work

to switch between separate telematics and field service systems.

environment, helping it to serve as a single point of contact for

As a result, fleet-reliant businesses will stay consistently and firmly

all types of connected work. Integrating additional technologies

connected, helping to mitigate the risk of disruption.

like inventory control using RFID, Wi-Fi and online capture of data and quick information exchange would further solidify the

Safety is about to get more vocal

vehicle as the workspace of the future.

We will also see mobile workers harness the power of voice recognition technology to help improve their safety. Despite the

Final thoughts

growing popularity of consumer digital assistants in recent years,

One certainty about the future of fleet management is that

there has been a slower rate of adoption of this technology

technological innovation will continue to determine the

from enterprises. Improved voice recognition technology will,

competitive landscape for businesses. From enhancing customer

however, become an ever more powerful tool for the mobile

experience to opening up operational efficiencies, fleet managers

worker, allowing hands free input of data, activation of tasks and

should be constantly looking for new capabilities enabled by

streamlined communication with managers.

technologies. At the same time, the foundations of future implementations also need to be set to make sure existing

Most importantly, the increasing use of voice recognition means

business models are capable of handling the change. A single,

managers can be safe in the knowledge that speed of communications

centralised platform at the heart of the fleet-based business, will

does not come at the cost of safety. Mobile workers can keep in

help fleet managers to reduce any friction from transformation

constant contact with their team without having to take their eyes

and transition smoothly into the new digital business landscape.

of the task at hand. This is especially useful in the fleet space, as it helps create a better, safer field working experience.

Derek Bryan, VP EMEA, Verizon Connect

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TECH & DIGITALISATION

S

EXPERTS

tretch wrapping technology has witnessed a steady

Manufacturers are also making strategic modifications to their

evolution since the time it was first launched in the

pricing strategies. Price optimization along with an enhanced product

industry. Smart technology and high-speed production

portfolio is critical to augment market share in the global market

processes have been catalysts in the metamorphosis of stretch wrap

and manufacturers are fast moving along this route. Launching

machines into more sophisticated engines driving automation in the

application specific products with a dedicated focus on research

global packaging industry. Designed with custom patterns, new-age

and development initiatives for product innovation has become the

stretch wrap machines ensure that minimum quantity of material

norm in the global stretch wrap machines market. Long-term supply

is used to protect products being loaded. Result – reduction in

relationships with key end-use industries is another growth strategy

materials, costs, and damages to the load, thereby bringing in more

being adopted by manufacturers of stretch wrap machines to cement

operational efficiency.

their footing in the global market.

Technological innovations are catalyzing rapid changes in the

Key players in the global stretch-wrap

adoption of stretch wrap machines across multiple industries

machines market eyeing the developing

and boosting sales in the global market as a consequence. A new

markets of the Asia Pacific

research study pegs the consumption of stretch wrap machines

The market for stretch wrap machines currently shows high growth

at 231,810 units by the end of 2026. Revenue from the sales of

potential in the regional markets of Europe, North America, China,

stretch wrap machines is projected to touch US$ 1,356.0 Mn by

and South East Asia & Pacific. Immense opportunities abound in

2026, exhibiting a robust growth rate of 7.5% during the eight year

the stretch wrap machines market in China and India followed

period from 2018 to 2026.

by South East Asia & Pacific, which are expected to be the most attractive investment pockets for manufacturers of stretch wrap

Excessive market fragmentation to push

machines. The main factor boosting demand and adoption of stretch

manufacturers to devise strong supply chain

wrap machines in these regions is the rapid growth of industries

and pricing strategies

and warehouses. The markets in Europe and North America are

The global stretch wrap machines market is highly fragmented on

anticipated to hold high value share in the global stretch wrap

account of the presence of a large number of small and medium scale

machines market owing to a large manufacturing hub, enhanced

manufacturers spread across key geographies. This fragmentation is

industrial growth, and increased trade of goods.

fueling the need for future ready growth strategies especially in terms of an efficient global supply chain and enhanced retail networks to

The growth scenario of stretch wrap machines in the markets of Latin

reach the end consumer.

America and the Middle East & Africa will remain stagnant throughout the period 2018 to 2028 owing to a poor manufacturing sector and lack of a well-defined stretch wrap machines supply chain structure.

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Global consumer packaging market to provide increased scope of growth for manufacturers The global consumer packaging market is anticipated to witness a surge in revenue owing to a burgeoning demand and consumption

packaged goods (CPG) companies across the globe. The proliferation of e-commerce and online trading of consumer goods particularly in urban areas is expected to boost the demand for sophisticated packaging. This in turn will create lucrative growth opportunities for manufacturers of stretch wrap machines, as these machines will be in more demand in the CPG sector in the coming years.

Persistence Market Research, persistencemarketresearch.com

INNOVATION IN TECHNOLOGY TO POWER

China, Russia, and Brazil. This has led to the mushrooming of consumer

IN THE FORESEEABLE FUTURE

of consumer goods especially in the developing economies of India,

THE EVOLUTION OF STRETCH WRAP MACHINES

of stretch-wrap machines

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TECH & DIGITALISATION

A

EXPERTS

airtight ecommerce strategies that promote and sustain domestic

2

and international growth to drive positive results.

continue to require more real-time data than ever before, including

s ecommerce evolves, customer expectations to get what they want – when, where, and how they want it – will only continue to intensify and further challenge organisations

in 2020 and beyond. The times when search and price were the only criteria for purchasing decisions are gone, and retailers today need

Data, data, and more data: Ecommerce ecosystems are complex, and with heightened consumer expectations around delivery options and experience, the interchange

of data and the required connectivity is increasing exponentially between the different players involved, such as marketplaces, payments, logistics providers, and carriers. This has and will only the analytics that can help companies make meaningful sense of the

Part of the challenge is having effective processes in place to ensure products are seamlessly, quickly and accurately delivered after consumers click to purchase, and the value of order fulfilment optimisation has become one of the most important factors in achieving this. For those retailers that aren’t leveraging fulfilment as a competitive weapon and enhancing their workflows with automation technologies, the risk of losing out to the competition is a growing reality.

data and inform decision-making to drive ongoing success

3

The opportunity for new technology like AR in warehouses: This isn’t just relevant for a marketplace front-end with image searches and virtual dressing and fitting rooms. In

fact, augmented reality (AR) is growing in the warehouse and helping to support intra-logistics workflows and make work processes more productive and decision-making more intelligent. Examples of this include 'cycle counting', or finding bin-locations to count quicker

As companies continue to identify fulfilment operations as a

and identify those that are in use, 'put away' that helps determine

differentiator to both the customer experience and the bottom

empty bin-locations faster, and 'picking' for visual guidance that

line, here are the top five trends that retailers should keep front of

reveals opportunities to reduce search times and improve accuracy

mind to remain competitive:

for picking the right item in the warehouse.

1

alone is forecast to rise by €15.2 billion over the next five years,

4

with Amazon and eBay set to account for over 90 per cent of these

have been introduced, the technology is meant to assist associates,

transactions. Collaboration between bricks and mortar retail outlets

drive faster shipping times, and maximise available inventory – not

and online players for delivery collections and returns drop-offs

completely eliminate the need for human effort. In fact, the company

directly at stores is the best approach.

says that fully automated, 'lights-out warehouses' are a decade away.

The rise of marketplaces: The growth in ecommerce marketplace platforms has given way to new opportunities for both domestic as well as international sales, and more

companies are looking to join in — with the overall market predicted to reach $40.1 billion in revenue by 2022. The UK online marketplace

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Automation and robotics: While some may fear that automation and robotics will replace humans altogether, this is not the case – at least for the near future. Rather,

the application of these types of technologies in the supply chain will increasingly help companies enhance synergies and improve productivity. Even at Amazon’s fulfilment centres where robots

While the upfront cost of some types of these technologies

According to eMarketer, global ecommerce sales are projected

might deter early adoption, the potential cost savings can benefit

to reach $6.5 trillion by 2023 and the potential for companies

the bottom line. This can also be treated as an incremental

to capitalise on this burgeoning market is high. That said, it’s

journey, starting with automating single processes like packing

imperative that companies consider the trends that will continue

machines and conveyor belts, and gradually moving up to more

to influence the industry and the technologies that will help

automated picking process with robotics systems.

address them. With the right technology and approach, retailers

5

can stay ahead of the competition, win consumer loyalty, and Rising costs: Between increased minimum wages for

drive ongoing business success in 2020 and in years to come.

employees and rising shipping, carrier, property, and marketplace costs, the concern around margins will

not disappear. Many will be hard-pressed to find ways to manage

Johannes Panzer, Head of Industry Solutions, Ecommerce, Descartes

these expenses effectively and lower the risk of bleeding money.

By focusing on two major fulfilment components – streamlining and improving logistics processes – ecommerce companies will be better positioned to mitigate extra spend. They may also find new opportunities to sell additional value-added services including more shipping options, such as time-specified or next-day delivery windows, additional set up service for bulky products, free shipping if a customer is willing to wait a few days longer, or an additional fee for two-day delivery. This cultivates greater competitive differentiation plus generates greater revenue down the line.

TOP 5 TRENDS INFLUENCING

eCOMMERCE FULFILMENT FORWARDER magazine

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TECH & DIGITALISATION

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EXPERTS

ith increasing regulation across all industries, from

times according to research. As businesses move closer towards

data privacy legislation to technical specifications

Just-in-Time supply chains, the focus and pressure is firmly placed

and product certification requirements, consistent

on logistics operations to deliver efficiency within the supply chain.

traceability within often large and complex supply chains has never

Moreover, the number of shipping formats available creates an

been more important for businesses to achieve. This is not only

added roadblock to automation and the surge in demand for rapid

for compliance reasons, but also to ensure accurate forecasting so

fulfilment that comes hand in hand with peak periods only adds

companies can deliver on promises made to customers.

further complexity.

Traceability ensures a stringent flow of data so that suppliers

Consequently, there is an increasing need for organisations to

and manufacturers can provide detailed information about what

seamlessly document what they do and how they do it to meet

happened to a product, by whom and at what time. This is essential

compliance requirements. But this must not be at the cost of adding

for industries such as the automotive industry, that may have to recall

any additional time to the already tight schedules organisations need

a model due to a defect, or in the food industry where traceability

to adhere to in order to remain efficient and competitive.

is vital to ensure food safety standards are upheld. But as industries move towards longer and more fragmented supply chains, how

Augmenting the workforce

can businesses keep up with increasing demand for faster product

In order to meet compliance needs and unlock crucial efficiencies

turnaround combined with a growing need for traceability? Axel

that can help businesses to meet fluctuations in increased demand,

Schmidt, Senior Communications Manager, ProGlove, explains

organisations need to be able to access and capitalise on real time

how wearable technology such as barcode scanners can help to

data. Research from IDC predicts that more than a quarter of data

streamline supply chain processes and keep quality at optimum levels

created will be real-time in nature by 2025, and this is where barcode

– not only addressing the need for traceability, but also transforming

scanning plays a fundamental role.

worker efficiency levels.

The concept of barcode scanning within the supply chain has been Increasing complexity

around for some time, enabling companies to increase visibility by

With new legislation coming into effect, along with consumer

tracking items along the product journey from manufacturer to the

demands for a wider range of products, manufacturers will be

end point. Yet, the use of a conventional pistol scanner is fraught

required to handle and process an increasing number of parts and

with challenges, such as the significant time lost for each worker

components for assembly. This can present increasing challenges

due to the repetitive nature of picking up, using and holstering the

for businesses, especially those that operate with complex product

scanner for each individual item.

variants and short product life cycles which can block the possibility of a fully automated facility.

Given the format of the traditional pistol scanner, the devices are also liable to breakages as they are easily dropped to the floor. And as the

In addition, the rapid growth of e-commerce business models may

devices are not ruggedised, replacements are regularly required. This

have simplified the retail world for consumers, but in turn has

unreliability can be frustrating for workers as well as the organisation,

increased the volume of work for vendors – by as much as five

as workers cannot operate with optimum efficiency.

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Another drawback of the pistol scanner is that it can be easily lost

Conclusion

by workers. This could be around the warehouse or factory but it’s

Legislation, technical evolution and customer demand create an

also possible that a worker may leave the scanner inside one of the

urgent necessity for accurate and efficient barcode scanning to deliver

boxes that they are packing. This is an unexpected surprise for the

traceability and efficiencies within the supply chain. Organisations

customer, to say the least, but results in economic losses for the

must therefore consider the need to implement solutions that

company and further replacement scanners required.

streamline these processes whilst keeping quality at optimum levels.

Instead, wearable technology with in-built scan functionality can

Supply chains will continue to get longer and more complex, and

deliver a number of benefits to address these challenges. Minimising

many retailers face the challenge of fulfilling their promises to their

unnecessary and tiring repetitive actions and improving accuracy

customers. In addition, fragmentation of supply chains is also on

significantly increases the volume of work undertaken by each

the rise, with a number of suppliers and components relied upon to

worker. With adjustable feedback options, such as acoustic signals,

work in harmony to make the entire supply chain function. Wearable

vibration and LEDs on the back of the hand, a worker receives

technology can be a critical link to deliver productivity and efficiency

immediate confirmation of correct product selection. This feedback

and allow organisations to quickly adapt to fluctuations in demand,

not only minimises delays and errors, improving productivity, but

giving them a much needed competitive edge.

also avoids worker frustration.

Axel Schmidt, Senior Communications Manager, ProGlove Display screens can also be connected to wearable terminals to provide workers with additional information, such as the location of the next pick. Unnecessary activity is removed as every movement is directly related to the task at hand. Through this augmentation of the workforce, efficiency can be rapidly transformed.

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Sound data for smart decisions

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Introducing...

A new service for the freight industry, bringing the power and convenience of mobile apps to transport and logistics companies

Company profiles

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Corporate media

Quote request General contacts Company news

Job section Booking form Push notifications

freightapp.design ...by freight professionals...for freight professionals

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EXHIBITIONS & EVENTS Opportunities to network and promote your services.

Related topics Conferences Expositions Networking

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EXHIBITIONS & EVENTS NEWS

SMARTFREIGHT SOLUTIONS TAKE TO THE STAGE 14 JANUARY 2020

AT INTRALOGISTEX

I

Embedded in SmartFreight’s software is a CO2 calculator for emission figures, giving businesses clarity on the impact a shipment

nternational shipping software specialist SmartFreight will be

will have on the environment and all the information needed to offset

showcasing its award-winning logistics solutions for the UK’s

carbon or other greenhouse gases that may be generated.

e-commerce, distribution and manufacturing businesses at

IntraLogisteX 2020 on March 31-April 1 in Coventry.

Kerry Holmes, SmartFreight’s managing director for Europe and South Africa, said:

There are a number of green initiatives emissions

Part of the WiseTech Global group, a leading developer and provider

figures can be used for, and software tools are available that will total

of software solutions to the logistics industry globally, SmartFreight

up the credit and then apply the offset. Businesses stepping up with

counts blue-chip carriers in the UK such as Royal Mail, TNT, UK Mail,

bold environmental initiatives run the risk of scoring own goals if they

Yodel, DHL, DPD, Fastway, GLS, Hermes, Nightline, Palletforce and

are not aware of emission creation when shipping orders.

Parcelforce among thousands of companies worldwide integrated into its shipping platform.

Founded in Sydney with thriving distribution networks in the UK, Ireland, New Zealand and South Africa, SmartFreight’s experienced

Centrepiece for visitors to the SmartFreight stand (1110) at the

team provides considerable logistics and technical expertise. Its

Ricoh Arena will be live demonstrations of the company’s latest

tracking solutions are used worldwide and address traditional

delivery system, along with informative videos on how using the

bricks and mortar, B2C and B2B customers across all industries

firm’s platform eliminates the need to access multiple carrier systems

including blue-chip organisations.

by integrating all options into one easy-to-use portal, facilitating lower shipping costs.

The days of global supply chain solutions working in regional silos are over and the exponential growth in international e-commerce

The SmartFreight platform automatically selects the optimal shipping

makes the need for total supply chain visibility and transparency

choice based on parameters set by the customer such as best price,

a necessity for businesses. SmartFreight provides its clients with

route, service time or lowest carbon footprint – saving businesses

an agnostic optimisation selection from their chosen transport

money and scoring environmental points by helping them to strike the

providers, coupled with client branded end-to-end tracking

right balance between customer expectations and commercial needs.

visibility and final transport provider invoice reconciliation

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7 JANUARY 2020

SIR PETER HENDY, NETWORK RAIL CHAIR TO ADDRESS BRIDGE STRIKES AT THE

MICROLISE TRANSPORT CONFERENCE S ir Peter Hendy CBE, Chair of Network Rail and former

is considered. Hauliers are now being held legally accountable for

Commissioner of Transport for London, will speak at the

associated damage to bridges and compensation costs to passengers.

Microlise Transport Conference on 20 May 2020, at The

Ricoh Arena in Coventry.

According to Sir Peter,

The prevalence of bridge strikes and the

resulting danger they pose, combined with the disruption they cause,

In his conference address, Sir Peter, who has been the Chair of

should be a major concern for us all. The transport sector must

Network Rail since 2015, will discuss the critical issue of bridge

therefore make every effort to work together to actively reduce

strikes and Network Rail’s current initiatives designed to mitigate

incidence levels.

against them.

Sir Peter is one of the first speakers announced for the Microlise There are an estimated 2,000 bridge strikes annually across the UK,

Transport Conference, which will take place on the 20th May, 2020,

with each strike costing an average of £13,500, for train delays and

at The Ricoh Arena in Coventry – a centrally located venue easily

bridge repairs alone. Leaving costs aside, the risk of a bridge strike

accessible to industry professionals across the UK.

derailing a train and causing multiple casualties, is a major public safety concern for everyone.

The event has established itself as the industry’s premier conference, offering a thought-provoking and engaging programme of speakers,

According to research undertaken by Network Rail, the wider cost

complimented by four workshop areas, an exhibition area featuring

to the national economy from bridge strikes is thought to be as high

innovative industry suppliers and the opportunity to network with

as £23m, once the value of undelivered goods, loss of productivity,

an audience of 1,200.

vehicle damage, train delays, bridge repairs and road congestion

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The safety of all rail and road users is a critical issue for fleet conference. Bridge strikes happen far too frequently and are a major

ABOUT NETWORK RAIL

issue for HGV fleet operators. We appreciate Sir Peter taking the

We own, operate and develop Britain's railway infrastructure;

time to speak at the conference to address the issue, and in doing

that's 20,000 miles of track, 30,000 bridges, tunnels and viaducts

so, to work collaboratively with the industry. With 1,200 delegates

and the thousands of signals, level crossings and stations. We run

in the room from operators large and small, this update from such a

20 of Britain's largest stations while all the others, over 2,500,

leading figure will go a long way to helping operators to understand

are run by the country's train operating companies.

operators, so we’re delighted to welcome Sir Peter to speak at the

the issue, and how to manage the risk of strikes occurring.

Nadeem Raza, Chief Executive Officer, Microlise

Every day, there are more than 4.8 million journeys made in Britain and over 600 freight trains run on the network. People

The Microlise Transport Conference attracts delegates from both

depend on Britain's railway for their daily commute, to visit

managerial and operational areas across fleet transportation,

friends and loved ones and to get them home safe every day.

regardless of fleet size, industry sector or technology usage. The

Our role is to deliver a safe and reliable railway, so we carefully

one-day conference is free to attend, with a programme designed to

manage and deliver thousands of projects every year that form

provide valuable insight to inform business and strategic decisions.

part of the multi-billion pound Railway Upgrade Plan, to grow and expand the nation's railway network to respond to the tremendous growth and demand the railway has experienced - a doubling of passenger journeys over the past 20 years.

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EXHIBITIONS & EVENTS NEWS

IRX INCORPORATING EDELIVERY EDX EXPO 6 JANUARY 2020

INTERNETRETAILING EXPO

1 &2 APRIL 2020 AT THE NEC BIRMINGHAM

J

oin 5,000 retailers, brands and industry experts at the UK’s no.

1 digital retail show, IRX incorporating eDX. IRX is a must-visit for any retail professional. The event will inspire and educate

with new, exciting and cutting-edge technologies and processes.

As THE destination technology trade show for digital retail, the event combines insightful conferences with practical hands-on training on all aspects of online retailing - from eCommerce and mCommerce, to payments, international growth, B2B plus the latest in AR, VR and other disruptive technology.

The two-day show offers visitors a rich and relevant programme with the complete range of products and services essential to drive multichannel retail performance.

Directors and senior managers looking after S.O.L.D - Supply Chain, Operations, Logistics & Delivery in online and multichannel retail will gather to hear from thought-leaders, discover innovative technology and learn how to take their business into the next decade.

Join us on the 1st & 2nd April 2020 at the NEC in Birmingham, UK. Registration is free.

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A N ER T W P 80

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3 - 2 IL 21 PR 0 A 2 20

RE TU FU E K L TH U > G B T IN AK E AP R SH F B O ES OM R ER XL.C TE T RP IS IN E G R NTW RE OU .A Y WW W

Host sponsor

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REGISTER YOUR INTEREST > WWW.ANTWERPXL.COM

CUSTOMS CLEARANCE

Documented permission to pass that a national customs authority grants to imported/exported goods so that they can enter/leave the country.

Related topics Bonded warehousing Customs brokerage Duties & taxes

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NEWS

DEVIL IS IN THE DETAIL ON BREXIT 20 JANUARY 2020

SAYS FTA

F

TA, the only business group that represents all of the logistics

Whilst discussions regarding the UK’s future trading relationship

industry, is calling on the government to answer critical

with the EU have been happening since the referendum in 2016,

questions about our future trading arrangements with the

government policy up until last weekend has focussed on making

EU after the Brexit transition period. This follows comments at

trading arrangements as frictionless as possible. Even last week,

the weekend from the Chancellor of the Exchequer, Sajid Javid,

the Prime Minister, Boris Johnson, was talking about negotiating

suggesting a hardening in the government’s approach to Brexit, and

a favourable trade deal, implying soft borders at the end of the

that industry has had more than enough time to prepare.

transition period.

Whilst the logistics industry welcomes the clarity in direction

Whilst there is still time for industry to prepare for increased levels

that the new government brings, it is not helpful to tell businesses

of friction at borders, it is essential that the logistics sector is fully

they have already had three years to prepare. The most important

involved in the early design and testing of new procedures. As always,

question is: prepare for what exactly? There are a number of critical

FTA is ready and willing to help, but the detail is really important;

questions about the way goods will move across borders between

we need months not minutes to get ready for the changes.

the UK and the EU, and importantly the different arrangements that will need to be put in place between Great Britain and Northern

FTA has already been in contact with the new administration with

Ireland. It is just not possible for logistics businesses to prepare

a list of vital questions that urgently need answering, so that the

adequately without these critical operational details.

planning and testing can begin, as well as critical recommendations

Elizabeth de Jong, Director of Policy, FTA

for 2020. These cover issues including the exact processes and types of formalities required for goods moving across the borders, and the new systems, accreditations and training needed to make this happen successfully.

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Knowing there will be customs formalities and regulatory

Efficient logistics is vital to keep the UK trading, directly having

divergence is not enough: FTA members need to know exactly

an impact on more than seven million people employed in the

what this will mean and how new requirements will be enforced,

making, selling and moving of goods. With Brexit, new technology

particularly on the UK side. They need to know what simplifications,

and other disruptive forces driving change in the way goods move

accreditation schemes and trade facilitation measures the UK

across borders and through the supply chain, logistics has never been

government envisages, if any, and whether standards, qualifications

more important to UK plc. A champion and challenger, FTA speaks

and accreditations will be recognised. FTA members also need clarity

to government with one voice on behalf of the whole sector, with

on the new arrangements for transport. As of today, there has

members from the road, rail, sea and air industries, as well as the

been no response or clarification on the detail behind these critical

buyers of freight services such as retailers and manufacturers.

issues. The logistics industry is vital to Keep Britain Trading, and is fully committed to making a success of any new rules. But without time for effective planning and testing, delays at the border and other interruptions to the supply chain are very likely to have a critical impact on the availability of time-sensitive goods, such as fresh food and medicines, and a knock on effect on the productivity and profitability of UK PLC. Mr Javid also acknowledged at the weekend that businesses ‘didn’t know the exact terms’ under which they would be required to operate. It is clear that for the logistics industry, and the effective movement of goods across borders, some of that detail is fundamental to making Brexit a success, and we look forward to supporting the government as soon as possible in preparing for those specific and significant changes.

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How businesses can profit from a dedicated Customs specialist

Thomas Holton, Customs Director at Gerlach UK outlines the top 5 benefits for working with a customs service provider and shares helpful insights.

The recent attention around Brexit has brought Customs to the fore front of everyone’s mind and as the head of Gerlach Customs Services in the UK I have been inundated with Customs support requests from small single traders to billion pound multinational companies. These conversations always start with a discussion around Brexit and how they minimise logistical delays of product to keep the supply chain moving.

At Gerlach, I think we perhaps handle such requests in a different way to most. As we are the largest neutral Customs service provider in Europe and because of our span and coverage we do not just offer to mitigate Brexit risk in the UK but are able to offer a single solution to mitigate a company’s Brexit risk for all of their trade in all of the European countries.

Our ability to offer a one stop solution for Customs for Brexit has raised some questions from our Customers around capability and capacity “if you can do this for Brexit can you do it for our rest of world imports/exports?” and our simple answer to this, is yes.

So what are the benefits of using one Customs broker to handle all imports and exports, why should you look to use a dedicated Customs specialist?

There are many benefits of having one single Customs broker and I think although not an exhaustive list some of the most important ones are: 1. You have a single point of contact to understand the status of all of your shipments regardless of who is carrying them, the benefit being audits are made easier to track.

2. By reducing the amount of companies completing entries you reduce the possibility of variance in your process which reduces risk (different companies complete formalities in different ways with different systems). It also means that the broker will become more familiar with your products and processes and can therefore identify anomalies more easily.

3. You are able to negotiate a more competitive rate for clearance; increased volume normally means decreased rates. With this in mind you will also only receive one set of invoices for your Customs formalities, which is beneficial for accounts but also in understanding your TCO (total cost of ownership).

4. You only need one set of SOP’s (standard Operating Procedures) and one set of KPI’s (Key Performance Indicators).

5. Integrating with your systems, should you currently or at any point in the future want any data interfaced (either way); this would only need to be done once.

FORWARDER magazine ISSUE49 86 gerlach-customs.com

27 countries

170 offices

750 customs experts

What do I see as the benefits of using a dedicated and specialist Customs Broker?

• One of the main benefits is the knowledge and experience; a specialist Customs brokerage firm will employee highly experienced people and is able to call on their experience and skills to help improve both internal and customer processes.

• Another significant benefit is the impartiality; a specialised Customs brokerage focuses solely on Compliance and Customs regulations. They ensure that your goods are free to move when you need them. They do not get involved with your company’s decision on who and how you want to move your product, only that it is done in a compliant way.

• Specialist brokers, tend to have large teams so this means that your goods are never held up in the event of absence or in holiday season.

Where does Gerlach stand out against all others offering Customs services?

The Gerlach brand is synonymous with quality and Customs compliance. The company was founded over 100 years ago and has continued to go from strength to strength. Gerlach has grown to in excess of 750 Customs experts, specialising in Brokerage and Consultancy. We pride ourselves on employing only the highest calibre of staff who are able to help you improve compliance, reduce risk and where possible cost in your processes. We have a very strong and established Customs brokerage network and we are now growing it even further and developing capabilities to support with wider Customs Consultancy.

This year alone we have supported businesses with internal awareness trainings, process creation and documentation and have guided multiple companies through the challenges and changes required to gain AEO accreditation as well as various other authorisations.

Customs. Simply cleared.

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INDUSTRY SERVICES

Organisations and bodies that provide essential support to the freight and logistics industries.

Related topics Warehousing Insurance & legal Vehicles & equipment

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INDUSTRY SERVICES

NEWS

20 JANUARY 2020

FTA LAUNCHES

STRATEGIC SUPPLY CHAIN CONSULTANCY PRACTICE F TA, the business group which represents the logistics

With Brexit, technology and other disruptive forces driving

industry, has strengthened its consultancy offering for

changes in the way that goods move across borders and through the

businesses across the supply chain with the launch of a new

supply chain, logistics has never been more important to the success

strategic consultancy arm.

of UK PLC. With so many outside forces shaping the world of business at such a rapid rate, it is vital that our sector is prepared to be agile

FTA’s new team of specialist staff will bring unparalleled experience and

and adapt to the changing world in which our industry operates,

strategic insight gained across the supply chain, which will complement

and FTA’s new strategic consultancy offering will help organisations

the organisation’s transport operations consultancy team. Led by a group

to identify and consider new opportunities and prepare for a long

of industry experts - Eddy de Jong, Martin Palmer and Paul Wilson, who

term future with confidence. FTA’s new strategic consultancy

each have more than 25 years knowledge of specialist logistics consultancy

offering will complement our existing operational consultancy team,

working on major projects with the biggest brands across the sector – the

ensuring that our members and other representatives of the logistics

new strategic consultancy offering will broaden FTA’s service capacity,

industry can receive the best possible advice at both a strategic

particularly with deep warehousing knowledge and experience.

and operational level. As one of the biggest business groups in the UK, FTA is ideally placed to help members develop and grow their

Core consultancy services offered by the new team will include

businesses, and ensure that our sector can continue to deliver for

warehouse improvement and optimisation, including process

UK PLC into the 2020s and beyond.

mapping and review, manpower modelling, systems functionality

David Wells, CEO, FTA

assessments and cost evaluations, as well as a full warehouse design and automation service. This will including operational profiling, modelling for storage and pick method design, warehouse sizing and layout design and staffing requirements.

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To discover more about FTA’s consultancy services, including its new

other disruptive forces driving change in the way goods move across

strategic consultancy offer, please visit www.fta.co.uk/consultancy

borders and through the supply chain, logistics has never been more important to UK plc. A champion and challenger, FTA speaks to

Efficient logistics is vital to keep the UK trading, directly having an

government with one voice on behalf of the whole sector, with

impact on more than seven million people employed in the making,

members from the road, rail, sea and air industries, as well as the

selling and moving of goods. With Brexit, new technology and

buyers of freight services such as retailers and manufacturers.

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INDUSTRY SERVICES

NEWS

21 JANUARY 2020

DACHSER IS PREPARED TO

GUIDE ITS CUSTOMERS THROUGH NEW REGULATIONS A s Incoterms 2020 and IMO 2020 begin to impact the

A key goal of adapting the Incoterms for 2020 was to ensure they relate

shipping industry, Dachser is poised to guide its customers

to current global trading practices and that they are more user friendly

through these new regulations to ensure compliance and

and easier to understand. Written in plain unambiguous language, these

minimal disruption.

regulations were revised by 500 experts from more than 40 countries.

The clauses are recognized worldwide and are being used in more than

We understand our customers need to be focused on their core

business, so they rely on us to develop a deep knowledge of industry

30 different languages. Dachser is well prepared to guide its customers through these new rules for their logistics requirements.

regulations that enables us to provide guidance to keeps their businesses operating at full strength. A lack of compliance can slow down the

Incoterms 2020 introduces new terms and removes and modifies

movement of cargo, creating log jams throughout the supply chain,

existing terms. In particular, the main changes are the following:

which can ultimately result in missed deadlines and lost revenue.

Guido Gries,

FCA and On-Board Bills of Lading: Perhaps the most significant

Managing Director, Dachser Air & Sea Logistics Americas

change relates to the term Free Carrier (FCA). For goods sold under the FCA clause and intended for sea transport (such as goods in

Incoterms 2020

containers), FCA stipulates the seller is responsible for either making

The updated Incoterms include a number of changes. Issued by

the goods available at its own premises or at a named place. In either

the International Chamber of Commerce ICC, the new Incoterms

case, the seller is responsible for loading the goods on the buyer's

2020 rules identify the responsibilities of buyers and sellers for the

transport. The buyer and seller may agree that the buyer will instruct

delivery of goods in international trade, such as transfer of goods to

its freight carrier to issue an on-board bill of lading to the seller

the buyer, transport costs, liability for loss of and damage to goods,

after the goods have been loaded. At the same time, the seller is

and insurance costs.

then obliged to hand over this on-board bill of lading to the buyer.

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Different Levels of Insurance Cover in CIF & CIP: Cost

Even though shipowners and liners are responsible for complying

Insurance and Freight (CIF) and Carriage and Insurance Paid To (CIP)

with the new regulation, its effect is expected to be felt by shippers

are the only two Incoterms that identify which party must purchase

worldwide. Nevertheless, shipowners and ocean carriers are rising

insurance for at least part of the export journey. In both cases that

to the challenge—not only because it is required, but because

responsibility falls on the seller. In Incoterms 2020 rules, the seller

they are pushing themselves to achieve a better ecological balance

is responsible for purchasing a higher level of insurance coverage

sheet. Many carriers have already developed models that allow their

— at least 110% of the value of the goods as detailed in Clause A

customers to calculate fuel costs and allocate them to their sources

of the Institute Cargo Clauses — under the revised term CIP. The

more accurately.

insurance requirement hasn't changed for CIF. While Dachser does not own or operate ships, it works closely DAT becomes DPU: The renaming of the term Delivered at

with major shipping lines and is looking to provide solutions for its

Terminal (DAT) to Delivered at Place Unloaded (DPU). It was

customers.

renamed because sometimes the buyer and/or seller want the delivery of goods to occur somewhere other than a terminal.

Naturally we are interested in finding the most sustainable way to handle our shipments,

says Mr. Gries,

At the same time,

Own Transportation: Incoterms 2020 rules recognize those sellers

we want to offer our customers scheduling reliability. That’s why,

who may use their own transport to deliver the goods. The terms

based on collaboration with our partner carriers, we’ve developed

state that sellers now can make a contract for carriage or simply

our own fuel cost model, the Dachser Bunker Adjustment Reference

arrange for the necessary transportation for FCA, DAP, Delivery at

Floater (DBAF).

Place Unloaded (DPU), and Delivered Duty Paid (DDP) transactions.

DBAF is calculated based on the fuel prices of all relevant trades and

Replacing the Standard Bunker Factor (SBF), the

is intended to ensure that customers’ fuel-related costs are covered Security-Related Requirements: Import and export security

irrespective of the carrier option.

requirements have increased and are more formalized, and Incoterms 2020 rules specifically call out those requirements for buyer and

With the implementation of these significant regulatory changes,

seller responsibilities under each of the trade terms.

the upcoming year will likely be fraught with compliance issues as the industry adjusts to the new rules. Dachser is committed to

IMO 2020

understanding and planning for the regulations, thus providing its

More than the Incoterms 2020 update, on January 1st, another

customers the insight, guidance, and expertise it needs to keep them

significant regulatory change went into effect with International

well prepared and one step ahead.

Maritime Organization (IMO) 2020 regulations. The new environmental guidelines require a 0.5% sulfur cap on ships’ fuel.

‘Incoterms’ is a registered trademark of the International Chamber

This applies to all fuels used on the open sea around the world.

of Commerce (ICC).

This mandate is part of the ongoing IMO efforts to reduce air pollution and improve health and environmental benefits especially for communities residing near ports.

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INDUSTRY SERVICES

NEWS

6 JANUARY 2020

THE FERRETTO GROUP TO SUPPLY

THE FIRST AUTOMATIC STORAGE SYSTEM

IN THE PAPER & PACKAGING SECTOR IN RUSSIA

T

he first automated storage system for the paper and packaging

Specifically, the new automated storage system will be housed in a

sector in Russia will bear the name of the Ferretto Group.

34m-high building next to the production facilities and will occupy

The Italian company has in fact signed an agreement for the

an area of 3,000 square meters. The system will be equipped with

construction of a material storage and handling plant for NKBK, a

stacker cranes for picking and storing pallets, while the handling

top Russian player in the paper market based in Naberezhnye Chelny,

operations at the head positions will be carried out by the shuttles

Republic of Tatarstan. Construction work on the storage system, which

included in the Fast Ring monorail transport system. The solution

will have a capacity of 16,000 pallets, is scheduled to start in April 2020.

designed by the Ferretto Group will enable NKBK to automate warehouse operations, solving all space problems and optimising the

This is a significant job in the Russian market, a project that is of great interest to us, also considering that we are already engaged in the creation of a self-supporting automatic pallet storage system at a controlled temperature of -20°C for a large Moscow-based company operating in the food industry. Going back to the paper project, together with the client and SIKO, our partner in Russia, we have carried out the studies and analysis needed to develop a design which enables us to meet the client's needs and is the result of our extensive experience and innovative solutions. With this project, we continue and reinforce the internationalization that increasingly characterizes the Ferretto Group activities.

Riccardo Ferretto, Chairman, Ferretto Group

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production and shipment process. The automatic storage system will be completed by the end of 2021.

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SEASON’S GREETINGS

AND BEST WISHES FOR 2020 FROM EVERYONE AT TRANSAID Thank you to all of our corporate partners, supporters and fundraisers for everything you’ve done for Transaid in 2019!

With your backing, our projects are helping to transform lives through safe, available and sustainable transport.

WITH SPECIAL THANKS TO:

for generously donating this advert.

 /Transaid

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 /Transaid

 /Transaidorg

www.transaid.org

9,618

HGV, PSV,

FORKLIFT AND MOTORCYCLE DRIVERS TRAINED IN TANZANIA, UGANDA AND ZAMBIA

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UK registered charity no. 1072105

Patron HRH The Princess Royal FORWARDER magazine

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99

RECRUITMENT & TRAINING Organisations and bodies that provide and train staff for the freight and logistics industries.

Related topics Certification Organic growth Safety awareness

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RECRUITMENT & TRAINING NEWS

6 JANUARY 2020

MASTERCLASS IMPROVES

EDUCATIONAL FITNESS

FOR PROJECT FORWARDERS & SHIPPERS

P

roject forwarders considering their New Year’s resolutions

Registrations are open for the PPG Project Cargo Certificate for

should also include their educational fitness. The one-day

Forwarders, 3PLs, Clients and ECPMs at Antwerp XL on Thursday,

PPG Project Cargo Certificate for Forwarders, 3PLs,

23 April, and includes one-day entry to the exhibition hall.

Clients and ECPMs masterclass during Antwerp XL in April will focus on helping attendees build robust new project cargo design

A 10% early bird discount is available for registrations before

capabilities within their organisation. This masterclass also discusses

1 February 2020.

project cargo from the clients and shippers’ perspective.

Registration information, including video testimonials, is available Course co-ordinator Kevin Stephens said the masterclass discussed

from the PPG website.

the systems that support and enable risk-averse decision making when managing multi-modal high-value cargoes.

This masterclass offers...

• The opportunity to engage with expert trainers

This masterclass is broken up into easy-to-digest modules that

and ask meaningful questions that help with learning

support key aspects of organisational wide decision making. Our

• Better understanding of projects from the shippers’

industry needs to support training that delivers a high-level of

and clients’ perspective

educational fitness for all those involved in the transportation of

• Practical learning exercises to help solidify learning

project cargoes. The focus is on helping attendees learn and develop

• Networking with people from the industry you are

new thinking. We want you to get the best out of your experience

learning more about

with us and test your learning through exercises delivered as part

• Learning to structure productive business communication.

of the masterclass. This will identify where you need to focus your

• A commemorative graduation certificate on completion

efforts or refresh your learning with feedback on areas you might be good at or need some improvement. Now is a great time to register for this education program to give your business a boost.

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of masterclass

WANT TO KNOW MORE? Further information can be found at pallex.co.uk

P

all-Ex has teamed up with De Montfort University Leicester

Rachael Mabe, who runs the Advertising & Promotion module at

(DMU) to help tackle the logistics industry’s nationwide

DMU, comments:

skills shortage.

companies wants to work with our students on this important

It’s fantastic that one of Leicestershire’s largest

marketing campaign. We’re so proud of the talent and work ethic

The palletised freight network has tasked second year marketing

our students show, and working on live projects like this gives our

students with developing creative ideas to promote careers in the

students invaluable first-hand, practical experiences which enable

logistics sector to young people aged 16 to 24. The Ellistown firm

them to develop the skills and qualities required in the workplace.

has provided a live brief for an integrated marketing campaign, using

I’m looking forward to seeing what ideas they come up with.

market research, social media, influencer marketing and PR. It’s great to be back at DMU, I loved my time here. Pall-Ex are passionate Campaigns will promote HGV driving roles and other careers,

about promoting the logistics industry to the younger generation and

encouraging applicants from under-represented groups, such as

I cannot wait to hear the ideas the students come up with.

women and BAME communities.

Abby Langley, Marketing Manager, Pall-Ex; DMU Alumni

The industry is facing a growing shortage of drivers due to an ageing

Attracting the younger generation has become more challenging as

workforce; research from workers’ union Unite shows that just 1%

they are unaware of the scope of jobs available and the opportunities

of HGV drivers in the UK are aged under 25, while the average age

for progression. We see this as a learning opportunity for ourselves,

of drivers was recorded at 48 in 2016 – up from 45.3 in 2001 – with

as well as the students, as it will enable us to get a fresh perspective

13% aged over 60.

from young people themselves and better understand how to inform them on the great opportunities within the logistics sector. We want

Despite being the UK’s fifth largest employer, responsible for moving

logistics to be a talking point in schools, so we can educate young

1.41 billion tonnes of goods in 2018 according to figures from the

people on the positives of not only driving, but other roles in the

Department for Transport, the logistics industry continues to face

industry and the important role logistics plays in all of our lives.

recruitment issues.

Kevin Buchanan, Group CEO, Pall-Ex 12 DECEMBER 2019

DE MONTFORT UNIVERSITY STUDENTS FUEL SOLUTIONS TO

COMBAT LOGISTICS SKILLS SHORTAGE FORWARDER magazine

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RECRUITMENT & TRAINING

ASK THE EXPERTS

R

oad traffic accidents occur every day and account for more

The policy shows drivers how to prepare for unpredictable events,

than 1.2 million deaths annually. Many of these accidents

identify these issues as they occur, and respond properly. This

are avoidable, especially with the right preventive

involves events such as:

measures in place.

• Drowsiness

In fleets, these measures span across different areas such as having

• Vehicle issues

the right technological tools and maintenance policies. These are

• Environmental changes

both important, but even with the best vehicles and equipment,

• Threats from other drivers

accidents can still occur if the drivers of these vehicles are not properly trained to avoid them.

Typically, the policy should cover all possible road events culled from past road data, which can be recorded by fleet management

Training drivers is an ongoing process throughout the entire period of their work as a part of your fleet. It is in your company’s best interest to make sure drivers are properly trained to drive safely, comply with regulatory guidelines, and perform their jobs well. This will save you sizeable liability costs and promote safety within your fleet.

applications.

IMPLEMENT PROPER VEHICLE TRAINING For fleets to operate optimally, vehicles must always be in great working condition. Although the auto mechanic is responsible for

Whether you conduct in-house training or outsource to a 3rd party

serious maintenance and repairs, company drivers are also required

it’s essential to have a training checklist with everything that you

to take care of the vehicles they drive.

expect your drivers to gain from their training. The following tips will help you ensure that drivers get the most out of their training.

CREATE A COMPREHENSIVE SAFETY POLICY A comprehensive safety policy sets strict guidelines that ensure

From cleanliness to carrying out routine checks, drivers must understand the importance of keeping their vehicles in great condition. Second, in several companies, drivers are fined for vehicle negligence. Training combined with strict vehicle policies that come with consequences for neglect is a good way to ensure that fleet vehicles are taken care of.

the safety of your drivers as well as other road users they may meet. It has to be as specific as possible, as a lot of rules can get

Usually, automated fleet management systems, especially those

lost in the grey areas. It should be clear that these are rules that

based on artificial intelligence, detect faults and recommend the

must be followed, rather than mere suggestions. When creating a

best solution.

comprehensive safety policy for your fleet, you should ensure that: At the end of the training, each driver should know how to do any Safety tests are carried out at the end of different levels of training to ensure that drivers have studied the policy.

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of the following:

• Identify the source of any issues that arise

As a part of their training, drivers should learn how to use

• Assess the damage to know how bad it is and when to

and operate any technological tools used by the fleet. They

request extra help • Carry out basic maintenance on the vehicle such as an oil change, tyre change or tightening loose screws • Operate the vehicle in extreme weather such as snow or rain under different road conditions including potholes and speed limits • Stay up to date on further vehicle training and reminders

IMPLEMENT TECHNOLOGY TO PROTECT DRIVERS

should ideally be able to access and understand how to read the data collected by such tools as well as give valid feedback on how well they work.

SEND OUT REMINDERS FREQUENTLY Reminders keep drivers updated on their: • Fleet training programs and schedules • Policy updates

There are also issues that they may be unable to detect on the road,

• Road safety tips

or sticky situations that they may not have solutions for. In cases like

• Meeting schedules

this, drivers are protected by the right technological tools.

• Required certifications • Changing road conditions

Driveri, have built-in risk analysis software combined with data collection

• Performance assessments

and analytics, GPS trackers, sensors, cameras, and communications systems. In many cases, these components are combined with artificial intelligence which serves as an onboard coach for the driver.

REDUCE LIABILITY COSTS, PROTECT YOUR FLEET

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RECRUITMENT & TRAINING

ASK THE EXPERTS

COMMUNICATE WITH FLEET DRIVERS REGULARLY

• Ask questions instead of making assumptions. This shows that you are willing to engage with drivers and you truly care about their experiences.

Ensure that these questions are not antagonising or accusatory.

Communication is a necessary component for driver training because

For example, starting a question with 'why did you…?' immediately puts

it helps you to do any of the following things:

a driver on the defensive and this is not what you are trying to achieve.

• Communication is a two-way street, so ensure that you answer

• Drivers are mostly out on the road even during training periods,

any questions your drivers ask honestly and do not dismiss them.

so as the fleet manager you typically communicate with them via

• Encourage your drivers however you can to keep them focused

phone calls or in-vehicle communication devices. For example, the Driveri Mobile App can provide real-time performance updates to drivers as they’re on the road.

• Listen to understand, and not just to respond when drivers communicate with you during these meetings. As a tip, you should repeat what your driver has said so that they can confirm that you’ve heard them correctly.

• Stay calm even when confronted with complaints from emotional or overwhelmed drivers.

and boost their morale during training.

• If you tell your drivers that you will resolve a complaint, then you should. This builds trust over time and allows them to open up more, leading to total transparency within your fleet. This is valuable for any fleet manager.

• Hold regular meetings and open discussions for drivers to speak freely, make complaints, talk about their experiences and receive insight. Allow drivers to choose the topics they would like to speak about before each meeting. This sets the tone for them to open up.

• Remind them of the safety and maintenance rules and update them on the fleet performance.

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HOLD DRIVERS ACCOUNTABLE

FINAL THOUGHTS

The fleet manager is tasked with ensuring that drivers are properly

Driver training is important for fleets to perform well and avoid

trained regarding safety, maintenance, and regulatory compliance.

accidents. While it may seem obvious, many companies fail to train

There should be policies showing the rules for each of these areas

their drivers on important safety hazards, or even maintenance

and how to avoid breaking them. After being trained, a good way to

practices. A survey by transport charity Brake showed that 28% of

enforce these rules and save the company liability costs is to ensure

the fleets they interviewed do not offer drivers any speed training.

that there are consequences for breaking them.

Although necessary, training should not be rushed. For the best Drivers should be held accountable for wrong and illegal actions.

results, your fleet training schedule should be deliberate and cover

There should be specific consequences for actions like:

every key aspect of the driver’s job including road performance, vehicle maintenance, compliance, and the use of technological tools.

• Speeding • Reckless driving and endangerment of other road users

During the process, you should be patient, transparent, encouraging,

• Intentional risky driving behaviors

yet firm. Let your drivers know that training is mandatory and should

• Not complying with company policy

be taken seriously.

• Vehicle negligence Netradyne Policies should boldly state that the driver 'understands and agrees' with the driving rules outlined as well as the consequences of

This article originally appeared on netradyne.com

breaking them. This statement should be signed and filed for future use and revisited every time the policy is reviewed.

To balance these consequences out, you could opt to offer incentives for good behavior. Drivers could earn points, praise, positions on a leaderboard, bonuses and other rewards for maintaining a great work performance.

For example, Driveri has a GreenZone system in which drivers’ performance can be updated in real-time and displayed at the company headquarters. This may motivate drivers to do better.

However, you may also decide not to do this because it should be the driver’s duty to comply with all rules. Whatever you decide to go with depends on preference.

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The leading job board for the global freight industry

Reimagined.

Redesigned.

Relaunched.

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RECRUITMENT & TRAINING

VACANCIES

SEAFREIGHT SUPPLY CHAIN SPECIALIST

• Ensure customer communication is precise and received

BIRMINGHAM, UK FIXED-TERM CONTRACT GB11644

• Maximise profitability on all shipment files, keeping

info@forwardingjobs.com | +44 (0)1454 275 937

Job Overview Are you looking for a career in a freight forwarding and want to work for the world’s number 1 sea freight forwarder then we have an excellent opportunity at our Birmingham Branch to join our International Supply Chain team.

Your role We are currently recruiting for a Seafreight Customer Care Specialist on an initial 6 month contract to join our International Supply chain management department who will be responsible for providing best in class customer service to our customers managed by the supply chain team every day.

As part of your role as a Customer Care Specialist you will be liaise daily with internal and external customer ensuring this is carried out in a timely and professional fashion.

Your responsibilities • Provide excellent customer service all day, every day to our

customer base.

• Seeking ways to add value to their business and communicate these effectively to the relevant parties to change processes for the better • Build a close and robust relationship with our customers to guarantee that they will turn to us when they require help and will trust us with potential other business opportunities • To ensure that all shipments are undertaken to meet, as a minimum, or exceed the customer’s expectations in terms of the standard of service provided, cost agreed and specified time frames • Communicate effectively with all overseas offices to arrange importation of freight based on customer-specific requirements. This includes but is not limited to Customs clearance, deliveries and import documentation control.

• Utilise our customer solutions teams to put relevant and informative reporting in place to show important value added areas for improvement • Monitor and report on shipments and communicate any updates /or non-conformances to the affected parties, i.e. customer, customs team or Intermodal team

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ISSUE35 ISSUE 35

D

NCHE RELAU NOW

in a timely manner. Damage/claim reporting, TIP reporting.

operational errors to a minimum and alerting management to potential problems.

• Be responsible for accurate accounting across your customer base and conforming to the current • To attend customer/supplier visits where required and ensure that all reporting must be accurate and delivered according to agreed deadlines

Your skills and experiences • Previous experience in customer facing/service role ideally

in a logistics/supply chain environment would be advantageous • Excellent written and oral skills and confident liaising with customers and colleagues • Previous Seafreight experience is advantageous • Ability to work to deadlines, and under pressure in some situations.

• Good organisation skills and able to work on own initiative and as part of a team.

• Proficient use of Microsoft Office – specifically Word, Excel and Outlook.

Good reasons to join If you would like to become a valued member of our team then we will also make sure that you’re rewarded for your commitment and expertise. We are offering a competitive salary and 23 days holiday plus bank holidays and life assurance.

You will also have the opportunity to join the contributory Kuehne+Nagel pension plan and benefit from our Route 2 Rewards scheme which offers discounts and savings on a wide range of high street or internet goods and services.

About Kuehne+Nagel With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.

VACANCIES UNITED KINGDOM

OPERATIONS MANAGER CHESTER

IMPORT AIRFREIGHT OPERATIONS CLERK

CHESTER, UK GB11467

COLNBROOK, UK £COMPETITIVE, D.O.E. HOLIDAY: 22 DAYS MONDAY TO FRIDAY 9AM TO 5PM (SOME EVENING & WEEKEND WORK, OVERTIME PAID) vac@headfordgroup.com | +44 (0)1454 275 951

info@forwardingjobs.com | +44 (0)1454 275 937

Your role This role will be accountable for all departmental activity including Health & Safety, achievement of business KPIs, labour, training, team development and engagement, quality, environment and security.

Your responsibilities • Responsible for managing cost performance in line with

forecast / budget ensuring appropriate measures are in place to manage variation • Devise and implement operational and financial KPI targets to ensure business and customer requirements are achieved • Develop strong relationships with internal and external customers to better understand key business drivers and devise tactical improvement plans to support continued growth / success • Promote a culture of Continuous Improvement by capturing and leading CI initiatives / projects and developing support structures through CI training workshops • Identify resource requirements for each department based on forecast activity and devise tactical plans to manage shortages / surplus • Interrogation and approval of departmental spreadsheets / reports as required to ensure the integrity of KPI data • Operate and interrogate Warehouse Management Systems (WMS, GRIP) to identify potential improvements • Conduct regular customer and supplier reviews

Your skills and experiences • Strong PC skills including Microsoft Office applications • Good knowledge of creating and interrogating spreadsheets

• Ability of interpreting data • Experience of managing large teams • Managing costs against a budget • Development and understanding of KPIs • Health & Safety legislation • Appraisals and disciplinary

Minimum experience: 5 years Import entry experience Working in a team of 4, the successful applicant will be responsible for day-to-day operations of an import airfreight department based in Colnbrook.

Responsible for quoting, liaising with customers, routing of shipment with overseas offices/partners, import customs clearance, arranging airline collection, arranging delivery and invoicing the consignment to customers/partners.

MUST have experience with airfreight import entries.

Experience with aerospace and ships' spares would be an advantage but not essential.

EXPORT AIRFREIGHT OPERATIONS CLERK COLNBROOK, UK £COMPETITIVE, D.O.E. HOLIDAY: 22 DAYS MONDAY TO FRIDAY 9AM TO 5PM (SOME EVENING & WEEKEND WORK, OVERTIME PAID) vac@headfordgroup.com | +44 (0)1454 275 951

Minimum experience: 5 years' export airfreight experience Working in a team of 3, the successful applicant will be responsible for day-to-day operations of export airfreight department based in Colnbrook, working within the AOG department.

Responsible for quoting, liaising with customers, airline bookings, arranging collections, NES customs entries, completion of airway bills, working with overseas offices and invoicing customers.

Must have minimum 5 years' operational experience working within airfreight exports. Experience with aerospace and ships' spares would be an advantage but not essential.

RECRUITMENT & TRAINING

VACANCIES

EXPORT MANAGER, FREIGHT FORWARDING COLNBROOK/HEATHROW, UK FULL TIME: MON TO FRI 9AM–5.30PM SALARY: £38,000–£43,000 BASIC D.O.E. PROFIT SHARE COMPANY CAR FOR CLIENTS VISITS vac@headfordgroup.com | +44 (0)1454 275 951

We are working on behalf of a freight forwarder who requires an export manager in a full-time role based in Colnbrook/Slough.

Job Description The focus of the job entails that objectives are established for the storage and/or distribution of products to maintain product safety, quality and legality in accordance with the quality policies of the BRC Standard.

• To manage the export department and staff • To arrange the export of cargo by air, and ocean • Liaise with airlines • Liaise with HMRC, Port & Plant Health and other

government bodies • Organise export clearances, and correct documentation relating to the movement of cargo • Create export documentation required for the shipping of cargo • Provide a high level of customer service • Liaise with overseas offices, partners and agents • Strong Administration skills • To sort, filter and distribute documentation, and create and maintain job files in an accurate and timely manner.

• Arrange the X-ray screening of cargo in line with CAA/DFT regulations • Arrange bookings with airlines, shipping lines and transporters

Compliance duties • Control and maintenance of quality management system and procedures • Management of internal audit program • Undertake warehouse hygiene inspections

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OCEAN IMPORT OPERATOR LEEDS, UK £COMPETITIVE penny@headfordgroup.com | +44 (0)161 696 1738

I am recruiting for a well known, local and independent freight forwarder looking to add to their expanding team in Leeds.

This has client has been operating for over 30 years assisting their clients with their logistics requirements from a wide range of industries including aerospace, manufacturing, engineering, events and exhibitions, chemicals and oil and gas.

The position is for an experienced Air and Sea Operator with customs experience.

Responsibilities • Liaising with clients / overseas partners / agents.

• Speaking with customers and clients on a regular basis, negotiating rates and providing quotations.

• Contacting clients, making sure all information

and paperwork has been received for the shipment.

• Working on key accounts and general imports (LCL/FCL) from global destinations.

• Dealing with import documentation from start to finish including customs entries.

• Making sure all documentation is processed and input into the system.

Export duties • Management of export operations • Administration of warehouse systems (WIRES) • Management of internal controls • Forward planning of resources to ensure effective delivery of products and services

• Assisting with BRC documentation • Ensuring compliance with relevant EU legislation • Member of Food Safety / HACCP team

VACANCIES UNITED KINGDOM

NETWORK CONTROL GROUP SUPERVISOR – TRANSPORT MANAGEMENT

COLNBROOK/HEATHROW, UK SALARY £29,000 BASIC + £4,000 SHIFT ALLOWANCE SUNDAY TO THURSDAY, 7:30PM TO 4:30AM 22 DAYS ANNUAL LEAVE, RISING TO 26 IN TIME ACCESS TO COMPANY BENEFITS PORTAL STAKEHOLDER PENSION EXCELLENT PROGRESSION OPPORTUNITIES ACCELERATED DEVELOPMENT OPPORTUNITIES vac@headfordgroup.com | +44 (0)1454 275 951

We have an opportunity for a Network Control Group Supervisor with one of the biggest freight forwarders in the world.

This is a Management role, based at the Southern Distribution Centre in Colnbrook. Managing 6 direct reports of varying experience levels, we are seeking a proven manager with experience in transport management and analysis of technical data. The NCG team are responsible for monitoring all fleet vehicles to ensure timely delivery of shipments and customs clearance of shipments in the air to ensure our time definite delivery services can be achieved.

We are seeking a candidate who has experience working with Customs systems, transport or warehouse management systems, technical ability is key for this role and proven experience working with and training staff on complex IT systems is a necessity.

CUSTOMS CLEARANCE CLERK HEATHROW, UK – £22,000–£30,000 vac@headfordgroup.com | +44 (0)1454 275 951

• Completing a high standard of air/sea import entries • Working accurately in fast-paced environment • 3 or more years’ experience with customs entries

Role

• To implement and support departmental strategies. To assist in managing the day to day operation and staff within the NCG, in order to effectively monitor all elements required for successful network operations. Reporting any detriments to service, highlighting root cause and analysis with short/long term solutions. To monitor and communicate all departure and arrival times within the SDC/ Customer Collections/Deliveries.

• The Network Control Supervisor is responsible for the performance of his shift or function within the network group.

He/she must ensure that all operational problems are resolved/ or escalated to direct report, so that customer expectations are achieved and resources optimised, within operational cost performance, agreed budgets.

• Must be able to lead, manage, motivate and communicate effectively to all areas and levels of operations staff within the team.

• Key focus on achieving service excellence within agreed cost parameters while maintaining a strong customer facing position and driving improvement in customer satisfaction.

• • Must be organised and facilitate staff Rosta coverage as well as holiday/Overtime approvals.

• Successful candidate will be required to work flexible hours around the operation to ensure departmental needs are satisfied.

• Successful candidate must be committed to travel away on management training courses and events.

• Skill/Experience required • Minimum 3 to 5 years of man-management experience within or a similar industry.

• Higher level of education with additional qualifications specific to this role.

• High level of Microsoft office knowledge/experience.

• Dangerous Goods by road and by air • Health and safety • Man management • Knowledge of the UK Road Maps would be an advantage

RECRUITMENT & TRAINING

VACANCIES

FTL PRODUCT MANAGER HAMBURG, GERMANY info@forwardingjobs.com | +44 (0)1454 275 937

Job Overview No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We commit to providing possible best development and career growth to all our employees through digitalized learning ways in order to keep them up with development of technological changing.

Are you a seasoned FTL expert searching for an opportunity to negotiate and manage large supply chain contracts and be responsible for coordinating the logistics and procurement of all transportation services for multiple facili-ties for Maersk?

As FTL Product Manager you will be responsible for pricing new businesses and developing relations with vendors as well as maintaining high quality of service and internal operations.

We offer • International experience working for the world´s leader, in a dynamic, global industry.

• Work with colleagues and clients across the world.

• Excellent training development opportunities and global

career prospects.

• Enhance your communication, problem solving and relation building skills.

• Competitive salary and excellent bonus package.

Key responsibilities Product development responsibilities – developing, maintaining and communicating an attractive FTL service value proposition to new and existing customers.

• Accountable for developing an FTL product strategy that

provides a platform for future Maersk product development and enhancement • Accountable for increasing awareness in the commercial organisation of the opportunities in FTL through development and communication of new service solutions, campaigns and promotions

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• Accountable for ensuring the compatibility between FTL

product offering and the supply chain solution products offered by Maersk • Accountable for capturing and escalating ‘success stories’ from significant customer wins and supporting knowledge transfer to team members for ongoing competency improvement • Facilitates the acquisition of new business and supports the Sales organization • Promotes customer relations and grows customer base • Prepares offers in response to clients’ quote requests • Visits a predefined number of potential customers • Supports business development processes: tender, analysis, solution design, cost & pricing and service offering • Monitors market trends and competitor activity in order to identify new business opportunities • Ensures efficient operations and continuously optimizes the operations by implementing standard pro-cesses in line with corporate guidelines and targets • Co-operates in the development and implementation of business operations and reporting systems

We are looking for • 8-10 years of logistics background, preferably responsible

for FTL • Knowledge of Freight Forwarding is required • Solid knowledge in all aspects of road freight services delivery: processes & documentation, regulations, local and international market specifics • Proven track record of targeting, pursuing and winning a sizeable portfolio of new customers, through combined personal and collaborative selling efforts • Proven track record in a matrix, multi-cultural organisation, building strong relationships and networks both locally and internationally • Numerate, financially astute and analytical • Fluency in German and English is ideal

VACANCIES USA

GERMANY

FRANCE

INTERNATIONAL

FREIGHT FORWARDING SENIOR OPS

OCEAN IMPORT OPERATOR

HAMBURG €70.000

LE HAVRE, FRANCE £COMPETITIVE

matt@headfordgroup.com | +44 (0) 1454 62 8787

becky@headfordgroup.com | +44 (0)7843 906 423

Key info • Ambitious candidates required to help build small team

Seeking an ambitious station manager to join an international logistics organisation in Le Havre, France.

to Country Manager role

• 80% Sea, 20% Air • Should be 'hands-on' operations with commercial mindset • Support from global organisation to grow the territory

The company A well-established, international logistics organisation with expertise in specific fields. They pride themselves on providing a high-quality service. Customer service and satisfaction are at the core of all they do.

Originating in Germany, the company has grown quickly, having a presence in France since 2015.

OCEAN EXPORT SPECIALIST ATLANTA, GA tom@headfordgroup.com | +1 (470) 558 2953

Key info • $40k-$50k • Minimum of 2 years in ocean export role • Full documentation A-Z

AIR EXPORT MANAGER CHICAGO, IL tom@headfordgroup.com | +1 (470) 558 2953

Key info • Salary based on experience • 5+ years managerial experience • Working for a top 25 global freight forwarder

The role • As Station Manager you will have management

responsibility for two employees, with the possibly of more in the future. We are seeking an experienced individual with proven skills in international sea freight export and import.

• You must have experience in a forwarding agency and a solid operational background.

• Longevity as a sea freight import/export clerk at a forwarding agency is a must, as well as logistics knowhow.

• Sales contacts would be desirable, but plays a subordinate role.

• This role does not require a senior manager with longevity in management but an experienced clerk with some leadership skills and ambition to be a future managing director of a small branch.

• The main task of the new person would be the operative running of the office and communication with the higher management in head office.

• A driving licence and very good English is a must; German is beneficial but not essential.

Benefits and Package • A salary package will depend on the person but is competitive.

• 35 hours per week • 30 days of holiday per year

Fill your vacancies

Back oďŹƒce

Let us assist with your company's growth...

Finance

Europe +44 01454 275 932 john@headfordgroup.com

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Operations Sales Management

USA Sourcing market-leading talent.

www.headfordgroup.com

Your strategic growth partner.

Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media

Considering a change?

More responsibility?

Fairer pay?

Better commission?

Send us your CV today...

Asia +1 470 558 2953 tom@headfordgroup.com

Middle East +971 (0) 45 015 675 simon@headford.ae

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MERGERS & ACQUISITIONS The consolidation of companies or assets through various types of financial transactions.

Related topics Contracted partnerships Management buyouts Valuation

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NEWS

EHDH OFFERS TO ACQUIRE MOVIANTO 2 JANUARY 2020

(SUBSIDIARY OF OWENS & MINOR)

E

HDH announces today its intention to finalize in the first

half of 2020 the acquisition of Movianto from Owens & Minor (NYSE: OMI).

ABOUT PRIMEFLIGHT AVIATION SERVICES, INC.

This transaction would create the European leader in transport and

EHDH is a global service provider in the field of logistics

logistics services dedicated to the pharmaceutical sector. Stéphane

and transport in the pharmaceutical sector and B2B express

Baudry, Chairman and CEO of EHDH, will remain the group's

delivery. With integrated proprietary technology, strategic

majority shareholder.

infrastructure and solid expertise in the healthcare sector, EHDH operates all the businesses essential to a reliable,

The proposed transaction fits with the strategy and vision of

agile and efficient supply chain in the pharmaceutical sector.

both groups. Thanks to this structuring acquisition, EHDH would

Supported by organic growth and successful acquisitions,

be able to leverage Movianto's geographical coverage, reputation

the group offers turnkey support to all healthcare players,

and resources to offer the first 'one-stop shop' logistics solution

encompassing logistics, transport, value-added services and

throughout Europe. Selling Movianto would also allows Owens &

IT services.

Minor to focus on its core value proposition.

EHDH is an independent privately owned company founded The quality of operations, the solid reputation and the values of

in 1951 by Marcel Baudry and managed today by his grandson,

Movianto are perfectly consistent with EHDH. This opportunity

Stéphane Baudry. EHDH employs 2,600 people spread over

comes at a key moment in our development and in response to

more than 300,000 m² in 160 locations in France and Benelux.

market demand for a single contact to handle all logistics and

The group has a cumulative turnover of 650 million euros and

transport services at European level.

aims to accelerate its development in France and abroad.

Stéphane Baudry, CEO, EHDH The group is structured around 3 strong complementary The contemplated transaction is subject to ordinary closing

brands: CSP, for logistics solutions; Eurotranspharma, for

conditions, regulatory approvals and mandatory works council

transport solutions dedicated to health products; Ciblex,

discussions. Once this process has been completed, the transaction

for express transport solutions dedicated to B2B.

is expected to be completed in the first half of 2020.

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S

venska Orient Linien, SOL, becomes new majority owner

The motivating forces behind SOL’s decision to expand its stake in

in the Swedish logistics company Scandinavian Logistics

Scanlog from 20 to just over 50 per cent were the companies’ common

Partners, Scanlog. Until now, the shipping company has

commitment to sustainability and that both companies place a focus

had a 20 percent holding in the company, but now it is expanding its

on customers and their cargo, rather than the transport mode itself.

ownership to just over 50 percent.

The sustainability perspective is extremely important for both

With SOL, Scanlog gets a strong majority shareholder who can

organisations. Many companies have come a long way in their own

help us continue our rapid growth. SOL taking this step shows that

environmental work and in recent years transportation has been the

they believe in us, and we see that as a mark of quality.

focus. Scanlog’s business model is based on Responsible Logistics

Mathias Wideroth, Chairman of the Board & founder, Scanlog

– increased cost efficiency, reduced environmental impact and responsibility for quality of delivery. Examples of this are Scanlog’s

Scanlog is also looking forward to SOL contributing its expertise to

work to optimise transport routes, capacity utilisation and means

the company’s development. With two board members from the

of transport, and this has made Scanlog a rail freight operator of

logistics industry and a solid knowledge of maritime transports, it’s

significance. Scanlog also carbon offsets all air freight free of charge

easy to see that the new majority owner has much to contribute.

for its customers.

From SOL’s perspective, there are also obvious benefits from the ownership in Scanlog:

SOL has also made major investments in sustainable transportation earlier in the year through its 50 percent stake in the start-up

We’re aware of the fact that a number of our customers want

shipping company WALLENIUS SOL. The new shipping company

logistics suppliers who have the ability and the skills to deliver

will transport cargo in the Baltic Sea region by 2021 with some of

door-to-door logistics services. We’ve not been selling that service

the world’s most modern ice-classed LNG-powered vessels. The

because we focus on quay to quay, but now we’re looking forward

new vessels will reduce greenhouse gas emissions by 60 percent and

to the opportunity of also assisting our customers with requests for

fuel consumption by 50 percent per transported unit.

multimodal transports via Scanlog.

Michael Kjellberg, Chairman of the Board, SOL

SOL BECOMES

NEW MAJORITY SHAREHOLDER IN SCANLOG FORWARDER magazine

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NEWS

PRIMEFLIGHT AVIATION SERVICES ACQUIRES APPEARANCE GROUP T 2 JANUARY 2020

he PrimeFlight Aviation Services group of companies

After 20 years of private ownership, we are pleased to join

acquired Appearance Group on December 17, 2019.

PrimeFlight Aviation Services and become part of their expanding

Appearance Group, Inc. is a Wichita, Kansas-based aircraft

aircraft appearance service network. This is a significant step

cleaning and maintenance company that has operated since 1991.

forward for our employees and customers and I look forward to what the future holds for Appearance Group.

This is an exciting acquisition for PrimeFlight as it furthers our

Matt Henry, President, Appearance Group

mission to be seen as the go-to aircraft appearance services provider within the aviation industry. As we work together to combine our our footprint to serve our customers in more places but to improving

ABOUT PRIMEFLIGHT AVIATION SERVICES, INC.

our overall service delivery.

Headquartered in Sugar Land, Texas, PrimeFlight Aviation

Dan Bucaro, President, PrimeFlight

Services and its subsidiaries provide major airlines and

general aviation operations, we look forward not only to expanding

airports with the ground handling services, aircraft services, Appearance Group is a full-service aircraft appearance and

into-plane fueling, deicing, and terminal services necessary

maintenance company, dedicated to fulfilling aircraft detailing needs at

for the safe and reliable operation of commercial airline

over 20 airports across the United States. In addition to offering full-

aircraft across a national footprint. The company also offers

service interior and exterior detailing services, Appearance Group

a wide range of cleaning services for the general aviation

offers leather care and maintenance services, including preventative

industry including wet and dry washing, waxing, Teflon paint

maintenance, ongoing maintenance, and leather restoration services,

protection, leather protection, interior restoration services,

under a Part 145 FAA repair station certificate.

transient support and more.

PrimeFlight is a portfolio company of the Carlyle Group.

For more information, visit primeflight.com

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S

EKO Logistics has completed its largest-ever acquisition

Air-City was established in 1984, expanding to 15 offices worldwide,

with the purchase of New York-based freight forwarder

with New York as its head office. Air-City was among the first group of

and cross-border ecommerce experts, Air-City, Inc.

freight agents authorized by the China Government in 1994 and holds a certificate of approval for the establishment of enterprises in China.

Similar to the purchase of GoodShip International Inc., which added depth and expertise to SEKO’s corporate gateway operation in

Air-City will give us immediate depth in the growing westbound

Chicago, Air-City will immediately add additional resources and

airfreight and cross-border ecommerce trade for goods going to China.

growth to SEKO’s key New York region. The investment represents

Air-City also gives us strategic airfreight volumes and expertise into

the latest phase of SEKO’s program to accelerate its strategic

China as the rising demand for US goods increases along with a rising

vision by expanding its global footprint, establishing more strategic

middle class in China. We have also added strength to our U.S. import

partnerships, and making accretive acquisitions that expedite the

services with the all-important ‘Section 321’ and Type 86 entries for

growth of its three core services; Omni-Channel Logistics, White

e-commerce capabilities that are so critical for cross-border ecommerce

Glove Services and Value-Added Freight Forwarding. In the past

into the United States as well as a network of bonded warehouses in the

18 months, SEKO has also acquired a majority shareholding in

United States. The outstanding Air-City team will not only assist our

its strategic partner Omni-Channel Logistics Australia to further

current clients with expanded and faster value-added forwarding and

solidify and grow its eCommerce and technology solutions for

global ecommerce capabilities, they will also support our award-winning

retailers, pure-play etailers, marketplaces and platforms.

air product team and help our US and international network of strategic partner locations to grow their business faster.

James T. Gagne, President & CEO, SEKO

SEKO LOGISTICS STAYS ON THE ACQUISITION TRAIL 7 JANUARY 2020

WITH PURCHASE OF FORWARDING & CROSS-BORDER eCOMMERCE SPECIALISTS, AIR-CITY FORWARDER magazine

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MERGERS & ACQUISITIONS

NEWS

8 JANUARY 2020

WISETECH GLOBAL

ACQUISITION OF LEADING LOGISTICS SOLUTIONS PROVIDER IN SWITZERLAND, SISA STUDIO INFORMATICA SA

G

lobal logistics solutions group, WiseTech Global, today

the ninth-largest economy by GDP in Europe, the third largest trading

announced the acquisition of SISA Studio Informatica SA

partner with the EU for exports of goods and the fourth-largest

(SISA), a leading customs and freight forwarding solutions

trading partner with the EU for imports of goods1, bringing SISA into

provider in Switzerland.

the WiseTech group now, consolidates our considerable geographic foothold in customs clearance and border compliance. Combined with

Headquartered in Lugano, SISA is a Swiss market leader in providing

our relentless investment in innovation and expansion of our CargoWise

customs and logistics solutions including customs clearance, freight

One platform, together we will continue to provide solutions to our

forwarding and bonded warehouse management. SISA’s customers

customers that will enable greater control over international compliance

include DHL Logistics (Schweiz) AG, Fiege Logistik (Schweiz) AG,

and achieve lower-risk cross-border execution in the changing European

FedEx, Post CH AG, Agility Logistics AG, F. Hoffmann-La Roche

and global trade landscape.

AG, and many other exporters, freight forwarders, and logistics

Richard White, Global Founder & CEO, WiseTech

service providers.

We are delighted to join the WiseTech Global group as this will For over 40 years, SISA has accumulated a powerful breadth

enable us to bring even more innovation to SISA’s leading Swiss

and depth of expertise across the customs and logistics landscape

customs clearance solution. The leading position of WiseTech’s

in Switzerland that will enhance our global customs and localisation

solutions in global customs clearance will bring vast advantages for

capability and further strengthen our solutions for logistics providers

international-oriented Swiss freight forwarders and shippers. We

throughout Europe. We are pleased to welcome the talented SISA team

stay committed to our long-standing customers and to helping them

and operations into our WiseTech family, taking a further important

remain successful in the highly competitive logistics market.

step in building out our global customs footprint. With Switzerland

Roland Schumacher, Managing Director, SISA

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ABOUT SISA STUDIO INFORMATICA Founded in Lugano, Switzerland in 1972, and employing over 50 people, SISA Studio Informatica SA (SISA) is a leading provider of software for Swiss customs clearance and freight forwarding companies. SISA has more than 250 customers across logistics, industry and international trade, including DHL Logistics (Schweiz) AG, Fiege Logistik (Schweiz) AG, FedEx, Post CH AG, Agility Logistics AG, and F. HoffmannLa Roche AG.

Remaining under the leadership of Managing Director, Roland Schumacher, SISA’s operations will be integrated within the

ABOUT WISETECH GLOBAL

WiseTech Global group and SISA will continue to deliver their

WiseTech Global is a leading developer and provider of

logistics solutions directly to their customers, along with CargoWise

software solutions to the logistics execution industry

One over time.

globally. Our customers include over 12,000 of the world’s logistics companies across 150+ countries, including 43

CargoWise One global platform enables logistics service providers

of the top 50 global third-party logistics providers and 25

to execute highly complex transactions in areas such as freight

of the 25 largest global freight forwarders worldwide2 .

forwarding, customs clearance, warehousing, shipping, tracking, land

Our flagship platform, CargoWise One, forms an integral

transport, ecommerce, and cross-border compliance and to manage

link in the global supply chain and executes over 50 billion

their operations on one database across multiple users, functions,

data transactions annually. At WiseTech, we are relentless

countries, languages and currencies.

about innovation, adding ~3,500 product enhancements to our global CargoWise platform in the past five years

This transaction follows WiseTech’s other recent logistics

while bringing meaningful continual improvement to the

solutions acquisitions in Argentina, Australasia, Belgium, Brazil,

world’s supply chains. Our breakthrough software solutions

Canada, France, Germany, Ireland, Italy, the Netherlands, North

are renowned for their powerful productivity, extensive

America, Norway, South Korea, Spain, Sweden, Taiwan, Turkey,

functionality, comprehensive integration, deep compliance

the UK and Uruguay, and is in line with WiseTech Global’s clearly

capabilities, and truly global reach.

stated strategy of accelerating long-term organic growth through targeted, valuable acquisitions.

The WiseTech Global group includes CargoWise One, ABM Data Systems, ACO Informatica, BorderWise, Bysoft, Cargoguide, CargoIT, CargoSphere, CMS Transport Systems,

1 Statistics Times, List of European countries by GDP (nominal) (2018);

Containerchain, CustomsMatters, DataFreight, Depot

Eurostat (2018)

Systems, EasyLog, Fenix, Forward, Intris, LSP Solutions, Microlistics, Multi Consult, Pierbridge, Prolink, Ready Korea,

2 Armstrong & Associates: Top 50 Global Third-Party Logistics Providers

SaaS Transportation, SmartFreight, Softcargo, Softship,

List, ranked by 2017 logistics gross revenue/turnover. Armstrong &

Systema, Taric, Trinium Technologies, Ulukom, Xware, zsoft,

Associates: Top 25 Global Freight Forwarders List, ranked by 2017 logistics

and znet Group.

gross revenue/turnover and freight forwarding volumes.

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MERGERS & ACQUISITIONS

OPPORTUNITIES

COMPANIES

FOR SALE FRENCH FREIGHT FORWARDER

GERMAN FREIGHT FORWARDER

Ref. 898FM | France

Ref. 763FM | Germany

Key business features

Key business features

• Established in 2004

• International air & ocean freight forwarder

• Privately owned

• Privately owned – one shareholder

• International air & ocean: 70%

• 3 offices across Germany

• Logistics & road freight: 30%

• 19 staff

• 46 staff (2 locations)

• 50% air freight, 50% sea freight | 70% export, 30% import

• Clearly defined 2nd-tier management structure

• Sectors: events logistics and general cargo

• Export: 66% (China, India, S.E Asia) | Import: 33%

• Export to China, South America, North America

• Sectors: aerospace, events, AOG, general cargo

• Import from China

• Turnover €16m

• Turnover €7.0m

• EBITDA €1.0m

• PBT €1.0m

IF YOU ARE INTERESTED IN ANY OF THESE OPPORTUNITIES, PLEASE CONTACT...

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SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH

+44 (0)20 3872 6906

enquiries@freightmergers.com

GERMAN FREIGHT FORWARDER

SOUTHERN & SOUTH AMERICAN N.V.O.C.C. & FORWARDER

Ref. 290FM | Germany

Ref. 448FM | South East USA & South America

Key business features

Key business features

• Established in 1980

A licensed, national customs broker, freight forwarder and NVOCC

• Privately owned

• Established 20 years ago

• 2 offices across Europe, 44 staff combined

• Privately owned – looking to continue under new ownership

• 90% sea freight – Asia, EU, Far East | 10% air freight

• 20 staff across 3 locations

• Imports: FAK Cargo, consumer, textiles, industrial

• Sector: focus on moving large mining, construction and oil/gas machinery, also moving general freight

• Exports: Automotive, chemicals, industrials

• 60% ocean | 30% road | 8% air | 2% rail

• Owner would look at retaining a minority stake in the business

• Turnover $10m

• Turnover €20m | PBT €200k • No debt

DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS

david@freightmergers.com +44 (0)20 3872 6906 FORWARDER magazine ISSUE49

127

M&A for the global freight & logistics industry

+44 (0)20 3872 6906 • enquiries@freightmergers.com 25 Wilton Road, Victoria. London

Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual client’s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business.

We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.

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F R E I G H T

Are you planning to buy or sell a freight forwarding company?

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MEDIA & MARKETING

The promotion and dissemination of knowledge and information about products and organisations both externally and internally.

Related topics Website design Social media Promotional techniques

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MEDIA & MARKETING

B

NEWS

lackheath Products, a leading supplier to the

It used the latest polymeric DPF 4550GTX film from leading

construction and furniture industries, entered 2020 with

supplier Arlon for the decals. Purpose-designed for flat-sided vehicle

an eye-catching ‘new’ fleet following the completion by

applications, this employs a light grey adhesive which helps to cover

Graphics Depot of a major rebranding programme.

existing graphics or darker substrates, and offers a long-term bond.

A division of the multi-faceted Bevan Group, Graphics Depot

Importantly, because it has long experience of working with

removed the existing liveries and applied its customer’s latest,

Bevan, and has full confidence in the quality of its production

eye-catching design to no fewer than 16 trucks which were

processes and people, Arlon has committed to a five-year

already in service.

warranty on the printed vinyl. This might not be available to customers of other vehicle graphics suppliers.

Blackheath Products is a £28 million turnover business, and operates from a base with 100,000 ft 2 of warehousing in

It was crucial to Blackheath Products that vehicle downtime

Halesowen, West Midlands. It supplies decorative laminate,

should be restricted to an absolute minimum. Transport Manager

melamime-faced boards, solid surfacing and acrylic panels to the

Mick Greensill therefore worked closely with Graphics Depot

construction industry, as well as worktops, sinks and flooring to

Head of Department Colette Smith to put together an exacting

kitchen and bathroom retailers.

timetable, under which the materials were in place and fitters stood ready to rebrand two vehicles on a succession of Fridays,

Established over 60 years ago, Blackheath Products runs a fleet

the operator’s quietest day.

of 19 DAF rigid trucks, which are contract hired from Ryder. All have curtainside bodies built and liveried by long-term supplier Bevan Group.

Bevan have always done a good job for us, building bodies which are fit for purpose and stand the test of time. So, having decided to update the fleet with our new branding, it was only

Most of the operator’s trucks are 7.5-tonners, although

natural that our first call was to Graphics Depot. Colette and

Graphics Depot also rebranded six 18-tonners, three of which

her team took the project on and worked hard to ensure there

have sleeper cabs. The three oldest trucks on the fleet were

was as little disruption as possible to our business. We’re very

excluded from the programme, as they are now being replaced

pleased with the results, as the vehicles look great, and we’ve

with new vehicles.

had a lot of positive feedback from customers.

The rebranding project entailed removal of the old liveries from

A Black Country success story – it won Commercial Motor

the cabs and rear doors, prior to ‘mopping and polishing’ to

magazine’s inaugural Bodybuilder of the Year trophy in 2017 –

obscure all trace of the previous design. Graphics Depot also

Bevan Group has headquarters and two factories in Wednesbury,

printed, laminated, cut and then applied the new decals, and

in addition to other production facilities in Halesowen and

supplied and fitted replacement curtains.

Oldbury, and one in St Helens, Merseyside.

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WANT TO KNOW MORE? Further information can be found at graphicsdepot.co.uk

The company has provided a comprehensive vehicle livery

I have a fantastic team who are all experts in their field, and

service for many years. However, this was re-launched under the

with several exciting developments in the pipeline I’m confident

Graphics Depot name in 2019. While its core business remains

that Graphics Depot can look forward to a very exciting future.

vehicle graphics and fleet liveries, including creative design, under Colette’s leadership it has also branched out into exhibition

To find out more about the industry-leading support on offer

graphics, wall coverings and paint protection.

from Graphics Depot, call 0121 585 2960 option 3 or email hello@graphicsdepot.co.uk

IT’S A NEW YEAR &

BLACKHEATH’S TRUCKS HAVE A SMART NEW LOOK THANKS TO GRAPHICS DEPOT FORWARDER magazine

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F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E

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WHAT’S COMING UP...

#43

N

#45

UK DISTRIBUTION & NETWORKS

#47

WAREHOUSING & STORAGE

South West Middle East

Heathrow & London Eastern Europe

#49

OCEAN FREIGHT & SHIPPING LINES Essex, Kent & Sussex Iberia

#51

2020 RELAUNCH

EUROPEAN ROA & EXPRESS Benelux

Solutions

HAZARDOUS & DANGEROUS GOODS

Northern Ireland Africa

AIR FREIGHT & AIRLINES Solent Scandinavia

UK & INTERNATIONAL COURIER Midlands Mediterranean

CUSTOMS CLEARANCE & BONDED WAREHOUSING Felixstowe & Ipswich Western Europe

AIR & SEA PORTS

Central & Latin America

G N

A

Celebrating...

20 years for RTS

2

#44

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#48

#50

#52

= printed issue

#53

AD

GLOBAL NETWORKS

Africa

2

#55

RETAIL & FMCG

#57

THE TECH ISSUE

Far East

#59

UK & GLOBAL COURIER

China

SUPPLY CHAIN

Middle East

Iberia

2021 HAZARDOUS & DANGEROUS GOODS USA

#54

WAREHOUSING & STORAGE The Baltic States

#56

THE SECURITY ISSUE Scandinavia

#58

TEMP. CONTROLLED & PERISHABLE Asia

#60

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THE LAST WORD...

THE TEAM...

CRAIG EDITOR-IN-CHIEF RICHARD ADVERTISING DOM ADVERTISING NICK ADVERTISING TIM DESIGNER MOHIT SOCIAL MEDIA

A FINAL WORD FROM

FORWARDER

W

e hope you like the new format. Each issue is now less exclusive to a small range of topics, making it more appealing to everyone.

So please get in touch and let us know what content you have to offer, and become a voice in the freight industry.

Don't forget about Mark Lorenzo...remember him? If you can tell us the page number of each issue he appears in from issue 37 to 48 (roughly Jan to Dec 2019), you win a full-page advert slot.

Tim Headford, Graphic Designer, FORWARDER

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NEXT MONTH...

We hope you like the new format and hopefully there will be a section that is of interest to you every month. Feel free to get involved!

To re-iterate, the main sections are...

AIR FREIGHT SEA FREIGHT ROAD FREIGHT PROJECT CARGO CUSTOMS CLEARANCE AIR & SEA PORTS TECH & DIGITISATION EXHIBITIONS & EVENTS MERGERS & ACQUISITIONS RECRUITMENT & TRAINING MEDIA & MARKETING INDUSTRY SERVICES ...with some of the usual subjects as subheadings:

NEWS ASK THE EXPERTS REGIONAL FOCUS ECO FOCUS, etc.

I

f you would like your editorial to feature in next month’s magazine, please contact our editor Rachel using the contact details to the right. If you would like to advertise in FORWARDER magazine,

full details of our rates and technical specifications can be found in our media pack. Please email us for a copy.

Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT

twitter.com/ForwarderMag ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com EDITOR-IN-CHIEF

Craig Headford craig@freightsolutions.com • +44 (0)1454 275 946 EDITOR

editor@forwardermagazine.com ADVERTISING

Richard Booth richard@freightsolutions.com • +44 (0)1454 275 952 Dom Roberts dom@freightsolutions.com • +44 (0)1454 628 794 Nick Pratt nick@freightsolutions.com • +44 (0)1454 275 931 DIGITAL MARKETING

Darren Glasspool d.glasspool@freightsolutions.com GRAPHIC DESIGN

Tim Headford tim@forwardermagazine.com SUBSCRIBE

subscriptions@forwardermagazine.com

FORWARDER magazine is free in the UK. Please email for a subscription form.

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When you’re finished with this magazine,

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please recycle it.

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READ ALL ABOUT IT!

We're into our fifth year now and all of our issues are available on ISSUU.com – just search 'Forwarder'. Of course, you can always read the latest issue on our website, at...

FORWARDER MAGAZINE.COM /READ-FORWARDER

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FORWARDER FEATURES

WHAT WE’RE TALKING ABOUT AND WHEN

NEW IN2020

We’re restructuring the magazine to give it universal monthly appeal. The topics below will have their own section in every issue, and the ones in the calendar below that will appear as annual special features.

AIR • OCEAN • ROAD • PROJECT CARGO • CUSTOMS CLEARANCE • PORTS DIGITISATION • EXHIBITIONS • M&A • RECRUITMENT • MARKETING • SERVICES January

February

March

April

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ISSUE50

ISSUE51

ISSUE52

Launch issue & redesign intro

‘Air ports & sea ports’

‘European road & express’

‘Global networks’

Central & Latin America

Benelux

Africa

May

June

July

August

ISSUE53

ISSUE54

ISSUE55

ISSUE56

‘Retail & FMCG’

‘Hazardous & dangerous goods’

‘The tech issue’

‘Warehousing & storage’

Far East

USA

China

The Baltic States

September

October

November

December

ISSUE57

ISSUE58

ISSUE59

ISSUE60

‘UK & international courier’

‘The security issue’

‘Supply chain’

‘Temp. controlled & perishable’

Middle East

Scandinavia

Iberia

Asia

= printed issue. N.B. this plan and content is subject to change and we will do our best to inform you of any alterations made.

SOMETHING TO TELL?

IF YOU WOULD LIKE TO INCLUDE A PRESS RELEASE IN THE MAGAZINE OR TEACH THE INDUSTRY SOMETHING ABOUT ONE OF THE ABOVE TOPICS, THIS IS THE PLACE TO DO IT

editor@forwardermagazine.com

SOMETHING TO SELL?

WE CAN DESIGN AN ADVERT RELATING TO THE MONTHLY TOPIC OR REGION, OR YOU MAY ALREADY HAVE ONE READY TO GO, FOR TARGETED MARKETING TO THE RIGHT AUDIENCE

team@forwardermagazine.com

www.FORWARDERmagazine.com

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