FORWARDER magazine issue 43, 'UK distribution & networks'

UK DISTRIBUTION & LOGISTICS NETWORKS

PALLET NETWORKS and how they operate

AIR QUALITY SCHEMES in the South West, with FTA

REGIONAL FOCUS

UK: South West | Global: Middle East

ISSUE43

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Midlands office

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MDXpress Ltd Ancaster Business Centre Cross Street Callander FK17 8E Stirlingshire +44 (0)1360 602000

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To receive a quotation or more information about MDXPRESS, please call or email info@mdxpress.co.uk and we will contact you as soon as possible.

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FORWARDER magazine

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W

ISSUE43

elcome to the 'UK distribution & networks' edition of FORWARDER magazine.

CONTENTS

FORWARDER DIGEST Some snippets from the month, from the Editor

2

INDUSTRY NEWS News and press releases from the world of freight

4

FOCUS ROUNDUP Articles from the last 12 months relating to this month's focus

FORWARDER SPOTLIGHT Certa Logistics

52

FORWARDER FOCUS Pallet networks and how they operate

54

REGIONAL FOCUS NNR in the Middle East | FTA's air quality update | Bristol: freight hub

FORWARD TECH Making our roads virtually safe | Wearable tech: unlocking worker potential M&A FOCUS MacGregor’s TTS acquisition postponed to Q3 2019

56 64 70

RECRUITMENT FOCUS Jobs and candidates in the freight industry MARKETING FOCUS Staying social on your media platforms

38

78 NCHIN RELAU SOON

G

THE LAST WORD Beluga whales safely land In Iceland

86 88

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4

FORWARDER magazine

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WELCOME TO FORWARDER...

A WORD FROM

T

THE EDITOR

MEET THE TEAM

his month we’re drawing our focus to the place we call

CRAIG EDITOR-IN-CHIEF

home: the South West. Bristol’s port is a one of the

craig@freight-media.com

UK’s major hubs for ro-ro freight, so you can learn all

RACHEL EDITOR

about what the Port of Bristol has to offer in our regional focus.

rachel@forwardermagazine.com +44 (0)1454 628 771

The global regional focus for this issue is the Middle East, and NNR tell us the link between the company’s Japanese culture and

RICHARD ADVERTISING

the Middle East. The freight industry has had a hands-on month

richard@freight-media.com +44 (0)1454 275 952

– have a look overleaf at the FORWARDER digest. Finally, it goes

without saying, if you have any news to offer, you know what to do:

DOM ADVERTISING

contact us!

dom@freight-media.com +44 (0)1454 628 794

NICK ADVERTISING

Rachel Jefferies, Editor, FORWARDER magazine

nick@freight-media.com +44 (0)1454 275 931

MOHIT SOCIAL MEDIA mohit@freight-media.com

TIM GRAPHIC DESIGNER tim@forwardermagazine.com

Read the magazine online: FORWARDERmagazine.com/read-forwarder twitter.com/ForwarderMag

instagram.com/forwardermag

facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine FORWARDERmagazine.com Unit 8 Apex Court, Woodlands, Bristol BS32 4JT

HAVE SOMETHING TO SAY? LET US KNOW! FORWARDER magazine

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FORWARDER DIGEST

A

fter the month started off pretty

to new low-sulphur fuel blends that are being currently developed.

gloomily, the UK has finally been

However, this new fuel is creating speculation, as it is said to add

blessed with some Summer sun.

some $50 billion in new fuel costs over the next three-to-four years,

As I write this digest, I have two

and there may not be enough of it in time for the launch. Whilst

fans facing me – drinking hot coffee

the shipping industry is facing these problems, the IMO still plans to

is a distant memory – and whilst

move forward, and IMO Secretary General Kitack Lim even states

the temperature rises, my ability

that the industry is 'moving at full speed.'

to concentrate is simultaneously

dropping. Potentially breaking UK temperature records, London

This month has marked a propelled achievement for aerospace. Could

is set to reach up to 39 C this week (w/c 22/07/2019), breaking

electric airlines be the next big leap for freight? A five-passenger

the hottest temperature previously recorded at 36.7C during 2015.

airline took flight near Los Angeles, and NASA have announced

However, turning our attention to the latest in the freight industry,

they will be launching an all-electric aircraft as part of their electric

it’s not just the weather that seems to be heating up...

research plan, the X57, taking electric aerospace seriously. NASA

o

are in the process of creating an all-electric commercial aeroplane,

Ocean cargo has a green light for cleaner ships by maritime operators.

which will be the 'Tesla of the skies.' The almost-50-year-old plane

Since switching from coal in the early 20th century, vessels have

was fitted with an electric motor – its function to power the

been burning some of the world’s dirtiest fuels out there. During

propeller at the rear of the plane. NASA make plans to replace the

the United Nations’ 2015 Paris Agreement* – a pledge to cut

plane’s twin engines with multiple electric-powered propellers along

greenhouse gas emissions – ship owners instead offered to make

the length of the plane’s wings. Should the electric aeroplane be a

efforts to cut toxic fumes from ship stacks, all whilst still adhering

success, operating costs could be reduced by 30%, claims NASA.

to the International Maritime Organisation’s regulations. During the

This is a huge breakthrough for the freight industry as air is one of

last three years, the shipping industry has made great progress in

the most glamourised and fastest modes of freight, making it one of

cutting emissions and producing cleaner-running ships. According

the worst in the industry for overall emissions. Once commercial

to sources**, 1 January 2020 will mark the day that 60,000 ships

electric aeroplanes have been successfully implemented, air cargo

will sharply reduce their sulphur emissions, some even switching

could be soon to follow.

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So why haven’t electric planes already taken off, as it were? Stating

Moving onto retail, the latest market research has revealed that

one of the most obvious factors: the amount of power a plane needs

online sales could double its share (versus highstreet) by 2028,

to operate. The amount of energy that would be required from

making half of total retail sales online within the next 10 years.

a battery to power a plane flying internationally – whilst carrying

According to Charged (part of the Retail Gazette group), 73% of UK

tonnes of goods – would be incredibly high. To put things into

customers admitted to changing their mind over a purchase after

perspective, a Boeing 747 alone uses approximately 1 gallon of fuel

seeing the size of the queue in the shop, and 71% claimed that they

(about 4 litres) every second. Over the course of a 10-hour flight,

have also been frustrated with the online supermarket experience.

it might burn 36,000 gallons (150,000 litres). With this in mind, the

It was expressed that shoppers would like an end-to-end service

power that batteries would need to fuel a cargo-filled plane would be

when shopping both in store and online, including elements of retail

immense, and is difficult (and potentially not as economical as hoped

purchases such as payment, offers, loyalty cards and navigation.

at present). Another point to consider is the weight of batteries

Retail is clearly becoming more and more digitalised, and physical

versus fuel. Fuel is burned throughout a journey, thus making the

stores are being forced to close down as a result. Whilst the process

aircraft lighter and more economical towards the end of its journey

is becoming more demanding throughout the supply chain, retailers

than it is at the beginning. Batteries don’t work in a similar fashion,

themselves are losing physical customer interest in favour of online

meaning that whether the battery is fully charged or empty, its

browsers and buyers.

weight doesn’t change. Recharging the batteries: how long will it take? Will they charge fast enough to keep up with the demands of

All in all, it's been a lively month for the freight industry...

airport traffic? If electric aeroplanes are viable, will the expense of the batteries affect how many electric aeroplanes can run?

Rachel Jefferies, Editor, FORWARDER magazine * As of May 2019, 194 states and the European Union are currently signed to the Paris Agreement. ** E.g. The Wall Street Journal

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INDUSTRY NEWS

DIESEL-FREE REFRIGERATION 5 JULY 2019

IS HERE TO STAY

T

he Hultsteins and Cold Connect Team showed a range

Reducing fuel costs, on average by up to 60%, the Hultsteins/Cold

of environmentally sustainable diesel-free systems at this

Connect systems work

year’s CV and TCS&D Shows which, say the manufacturing

partnership, set a new standard in low-cost, high-performance

with rigid truck and tractor engines to cut Co2 , NOx and particulate

transport refrigeration.

emissions, while significantly reducing maintenance and complying with urban emissions regulations – unlike conventional diesel-driven

Since then, two new Volvo FH units have been fitted with Ecogen

refrigeration units.

SG25 systems at the Hultsteins’ factory in Sweden: Running the diesel TRU’s by using electric from the Volvo’s truck engine, Ecogen

Hultsteins and Cold Connect have also recently installed their

is expected to slash running costs by up to 85%, while bringing

‘Green SG25’ onto an LNG Iveco tractor unit, which will soon be

maintenance costs down by 50%. Furthermore, noise will be

available for demo’ use, via Dawson Rentals.

significantly reduced.

Not only does Ecogen improve fridge efficiency and running costs but also, it reduces particulate output by 95%, CO2 by 85% and in urban environments drastically cuts NOx emissions. Good for operators and the environment too.

Steve Maile, Managing Director, Cold Connect Embracing hydraulic technology, which draws energy from the truck engine and converts into power to drive the refrigeration unit, Hultsteins has incorporated its long-term UK manufacturing partner Cold Connect to produce a unique range of on-board power-generating units for single and multi-temperature goods transport.

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WANT TO KNOW MORE? Further information can be found at portoftyne.co.uk

P

upils at two schools South and North of the River Tyne are guaranteed a nutritious start to the day thanks to Breakfast Clubs provided by Port of Tyne and Greggs Foundation.

Port of Tyne has partnered with Greggs Foundation to fund two Breakfast Clubs within the Port’s community in South and North Shields.

The Port of Tyne’s Breakfast Clubs will support 150 primary school

Eating a balanced and nutritious breakfast is vital for schoolchildren

children at Silverdale Primary in Wallsend and Marine Park Primary

to start the day properly and be ready to learn. We’re thrilled to

in South Shields.

see the difference our Breakfast Club initiative has made for parents especially on low incomes who have work and college commitments

The Port of Tyne joins over 500 breakfast clubs, providing free

as well as teachers who often notice improvements in pupils' learning

breakfasts to over 32,075 children every school day.

and levels of concentration when they attend a Breakfast Club.

Lynne Hindmarch,

Pupils will have access to a nutritious breakfast before lessons begin

Breakfast Club Manager (North and Pennines), Greggs Foundation

each day with time to socialise with their friends before school, and take part in activities which can result in better behaviour in class.

The Port’s funding will enable both schools to operate Breakfast Clubs for two years covering the start-up and operating costs

We are delighted to support young people within our community ensuring that the children get the best start to their day with a healthy

including the delivery of fresh bread from their nearest Greggs shop, and cereals, milk, spreads, fruit and yoghurt.

breakfast. It’s such a simple and effective concept that we hope makes a tangible difference to families in our local community.

The Greggs Breakfast Club Programme was established in 1999 to

Nolan Gray, Business Development Director, Port of Tyne

help primary school children get a nutritious start to their school day, every year the scheme sees over 32,000 breakfasts served supporting young people in education.

PORT OF TYNE BREAKFAST CLUBS

9 JULY 2019

TO BOOST LEARNING FORWARDER magazine

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INDUSTRY NEWS 5 JULY 2019

130+ MANAGERS FROM 100 FORWARDERS EXPECTED AT

5 ANNUAL MEETING OF AFRICA LOGISTICS NETWORK T TH

he 5th annual meeting of Africa Logistics Network will

We chose Istanbul for many reasons. First of all because is a

be held in Istanbul, Turkey from the 13th to the 16th of

magic, wonderful city and for three days a border town between

October 2019 at 5* Hotel Hilton Bomonti.

3 continents: Europe, Asia and Africa! Istanbul is also easy to be reached. A big hub with direct flights from many cities all over the

Africa Logistics Network, the community of professional Freight

world and last but not least it offers many places, historical buildings,

Forwarding companies, is the first network who can affirm to be

natural sights available for the leisure day on October 17th.

covering the entire African Continent with reliable and professional

Marcello Saponaro, Chairman, ALN

Freight Forwarders.

Istanbul meeting is going to be innovative in the network business Just some figures: 240 members in 5 Continents with limited number

because for the first time two different networks, with different

Freight Forwarders per Country, 89 of them in Africa (98% of the

owners, will cooperate for the same interest of their members.

Continent). 130 managers expected to attend the meeting in Istanbul.

In fact, on the last day of one–to–one meetings on 16/10, Africa Logistics

The unwritten rule of ALN for the annual meetings is to alternate the

Networks and Project Logistics Alliance members will be free to meet

hosting Country: once in Africa, once in another Continent.

each other to expand their business opportunities. On the third day we will become for one day a meeting of expectd 250 delegates.

th

5 Annual General Meeting 13 Th - 16 Th October

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The network was born by our awareness that Africa is the future

After the four-day meeting, 60 attendees are going to

for development, and we trust that Africa’s development is growing

enjoy also a leisure day to visit Istanbul and its cultural

at the same time with the level of education, professionalism, social

hot spots.

cohesion and infrastructures.

The main part of the meeting will be dedicated to one-to-one talks between members of the Network, but there will be many opportunities for socializing and strength the friendship and business relationship as well, during all the meeting days.

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INDUSTRY NEWS

A VIEW FROM THE TOP AT CORY LOGISTICS JAMES CROSBY, DIRECTOR OF LOGISTICS When did you start at Cory?

August 2017.

What is your position now and what were your previous positions within the business?

Director of Logistics, previously Head of National Sales.

What are you responsible for now?

What actual working roles do you fulfil?

Currently responsible for the entire Cory Logistics division.

How has the freight forwarding market changed in the last 10 years and what does the future hold?

As director of the division my role is to oversee all aspects and to

The freight forwarding industry is in flux; the industry is rife

drive future vision and strategy. Having experience in operations,

with consolidations and acquisitions with the small-to-medium-sized

customs clearance, sales, overseas markets (for all modes, air, ocean

forwarders working hard to remain competitive against the larger

& road) provides me with clear insight into each area.

agents. For today’s forwarders the pathway to profitability lies with value added services and process automation. This is a two-pronged

Tell us about your new Ipswich office.

Why did you move and what are the benefits?

approach that differentiates our business with customised add-on services and reduces errors, thus improving customer services

As part of our future vision we wanted to be closer to the thriving

and our clients' experience. The only way to achieve both goals is

town and community where most of our team live and to tap into

through technology. Optimising the technology available improves

new and emerging talent. Our amazing office provides a fantastic

the businesses tool kit and allows us to remain nimble in a highly

location (on the 8 floor of St Vincent House), a 360-degree view

competitive market.

th

of the town and the ability to have the three divisions together.

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What makes Cory stand out as a service provider?

At Cory we pride ourselves on customer service, relationships and flexibility. We tailor our services to suit the customer’s needs and embrace technological advancements.

What’s the most challenging thing about being head of Cory Logistics?

The most challenging part of my job is finance and getting my head around it. Luckily we have a great FD who is always more than happy to support me.

What do Cory Logistics specialise in?

As a business we specialise in full supply chain for various sectors: telecoms, food & ingredients, ships' spares, retail and automotive.

We also pride ourselves on our projects department.

What’s next for Cory Logistics?

We’re always looking at ways to improve, exploring new service options, reviewing what we do to make sure it’s still the right way and, most importantly, building on the strong platform we’ve

What are some strategies you’ve learned that can help you gain and retain customers?

established over 177 years.

Listen to your clients, both existing and new. Try to think outside the box, be innovative and proactive and work to establish multilayered relationships, as these will aid our customer as much as us.

What have you learned in your career that you would pass on as key advice to a younger you?

Some advice I would offer is to travel, work and live abroad (if possible). This will allow you to understand different cultures, their ways of working and ultimately give you a broader experience.

Also, consider any opportunities presented to you, especially if they are out of your comfort zone, as these will provide you with a valuable insight into your capabilities.

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INDUSTRY NEWS

GULF STATES OFFER EASTERN PROMISE TO EUROPEAN FREIGHT FORWARDERS

D

espite a reputation for political and economic uncertainty,

Dubai hub

the Middle East offers huge growth potential for European

A key foundation enabling our growth in the region was the

logistics specialists willing to commit to the region, says

establishment of an operational multi-modal logistics hub in Dubai.

Gary Dodsworth of Rhenus UK.

Comprising customs clearance and extensive warehousing facilities, this enables the control of consignments before and after transit.

Like every strategically-minded business, Rhenus is constantly

This allows the provision of a range of bespoke services to one of

assessing the potential for new markets to deliver growth. While most

the most dynamic markets in the world.

European economies are now in the mature stages of development – with unremarkable rates of growth of around 1.2%* - states such

A case in point is Qatar, which is hosting the FIFA World Cup in

as Qatar, the UAE (United Arab Emirates) and Kuwait provide far

2022. Signalling the island state’s willingness to use its remaining

more lucrative opportunities for logistics specialists. Indeed, the IMF’s

oil reserves to transform its economy, Qatar has embarked on

most recent league table of GDP (PPP) top performers**, shows that

a global investment strategy, acquiring stakes in brands such as

all three of the gulf states make the grade, while none of the major

Harrods, Volkswagen, Siemens, Sainsbury’s and Royal Dutch Shell.

economies such as the USA, Germany, UK and Japan are included.

Consistently ranked as one of the richest countries in the world with a population of 1.8m, Qatar’s impending involvement with this global

Hence, it’s no surprise that we are seeing strong year-on-year

sporting event will only further boost the nation’s economy – and

growth in air and sea routes between the UK and Middle East as the

its appetite for air and ocean freight services.

region shifts from its historic reliance on oil as a source of revenue.

While you’d expect to see a rise in the import of luxury goods such

Similarly, the United Arab Emirates (UAE), which was once known

as cars, watches and clothes, we’ve recently seen increased demand

for its oil reserves, is diversifying its economy. Its capital, Dubai,

for items such as building materials and even paint brushes from the

is quickly establishing itself as a major financial and trading hub. A

UK, as gulf state economies expand and mature.

massive construction boom, an expanding manufacturing base, and a thriving services sector are all helping the UAE to diversify its

In response to this development, we have recently launched a shipping

economy. Nationwide, there is currently $350 billion worth of active

route from Manchester to the United Arab Emirates. Looking to the

construction projects.

next few years, we are anticipating increased demand for this service, especially for its LCL (less container load) shipments to the region.

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WANT TO KNOW MORE? Further information can be found at rhenus.com

Sandwiched between Iraq and Saudi Arabia, it is sometimes said that

Overcoming local challenges

Kuwait suffers from an inferiority complex. Despite this it should be

Of course, we are sensitive to the fluid political situation in the

pointed out that the dinar is the highest-valued unit of currency in

region that can sometimes create logistical challenges to imports

the world. Non-petroleum industries include financial services and

and exporters alike. The breakdown in relations between Qatar

a growing science, technology and entrepreneurial sector. According

and its neighbouring states in 2017 caused problems when sending

to the World Bank, Kuwait is the fourth richest country in the world

trailers via the land boarder. Thanks to the exclusive use of air and

per capita. Kuwait is the second richest GCC country per capita.

sea freight by our customers, our colleagues in Dubai were able to overcome any problems quickly. Another way that we manage these

The UAE, Qatar and Kuwait are all countries that are realigning their

unexpected challenges is via continual consultation with our team in

economies, which is seeing an increase in investment in areas such

Dubai. Local knowledge cannot be underestimated, even more so

as office equipment and electronics, moving towards buying ready-

when concerning changing political situations.

made goods. This includes luxury goods, pharmaceuticals, office equipment and even paint brushes, all of which have been recently

The Rhenus Group has its own country organisation in the United

shipped from the UK by Rhenus.

Arab Emirates (UAE). Operating as Rhenus Logistics Gulf, this organisation is specialised in handling air and sea freight and providing

Containing growth

customs clearance for imports and exports. Its range of products

From the UK, Rhenus currently ships around 20 TEUs (standard

also includes project business, road transportation to GCC countries

shipping containers) per month to the Middle East. In terms of air

and warehousing. In addition, the company is also experienced in Air

freight movements, the business handles more than 10 consignments

Express services and is able to send documents and packages to

per month to Doha, Qatar alone. With such regularity comes a

almost any place on the globe.

relationship built around trust and friendship, both of which cannot be understated.

Rhenus Logistics Gulf is headquartered in Dubai Logistics City, one of six clusters in the Dubai World Central (DWC) free trade zone.

The communication between our UK office and Rhenus Dubai is

Different modes of transport, production and logistics space are all

pivotal and enables us to identify any potential problems before they

linked to each other through the strategically favourable location

occur. This in turn helps us to transition freight with the utmost

between Al Maktoum International Airport, which will become the

ease, ultimately providing a level of service the customer demands.

largest airport in the world, and the Jebel Ali Seaport.

One thing that differentiates Rhenus Dubai in the market is its ability to accommodate the requests of customers, specifically when they

* tradingeconomics.com/euro-area/gdp-growth-annual

are locally based and importing from the UK. It is this local expertise

** en.wikipedia.org/wiki/List_of_countries_by_GDP_(PPP)_per_capita

that allows our team to coordinate goods to stay within the Dubai warehouse and advise on the customs clearance of those items.

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INDUSTRY NEWS 3 JULY 2019

CHEVALIER AOC BECOMES

FIRST HONG KONG FORWARDER TO BE AWARED IATA CEIV PHARMA CERTIFICATION

C

hevalier AOC Freight Express Holdings Limited (Chevalier

The quality of pharmaceutical products can be affected in the face

AOC) has become the first Hong Kong-based global logistics

of numerous external environmental factors during the global

service provider to be awarded the Center of Excellence

distribution process. For instance, there are risks arising from

for Independent Validators in Pharmaceutical Logistics (CEIV Pharma)

thermal packaging, temperature control in aircraft cabin, airport

accredited by the International Air Transport Association (IATA), in

tarmac operation, availability of proper cold rooms, customs

recognition of its capabilities in the transportation and handling of

regulations, knowledge and emergency handling skills of staff towards

pharmaceutical products that require stringent temperature control

pharmaceuticals etc. Therefore, quality planning and management

in accordance with international standards.

during the distribution process of pharmaceutical products is particularly critical. Currently, 70% of international pharmaceutical

Temperature control is crucial in cold chain management. Based on

products transportation rests with airlines operation and many

the current state of the industry, pharmaceutical companies expect

operating carriers do not offer pharmaceutical service in their entire

that an amount of up to 30% of high-value and life-saving scrapped

flight network and, it is unfortunate that, not all airlines are capable

pharmaceuticals can be attributed to logistics issues. Regulators

of handling pharmaceutical products.

e.g. European Council, US Food and Drug Administration, and international organizations including World Health Organization,

In view of the situation in the industry, IATA created the Center of

International Federation of Pharmaceutical Manufacturers &

Excellence for Independent Validators in Pharmaceutical Logistics

Associations, as well as IATA, also expressed grave concerns over

(CEIV Pharma) Certification Programme with the aim to help the

this problem.

industry build a network of certified pharmaceutical trade lanes which are globally consistent and recognized in pharmaceutical

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WANT TO KNOW MORE? Further information can be found at aochk.com

handling excellence. The certification ensures the best standards in

With 24-hour support and round-the-clock supervision of its

terms of facilities, equipment, operations and staff qualifications etc.

Competence Center, AOC Pharma Cold Chain Logistic offers

are applied in the transportation of sensitive pharmaceutical products

comprehensive and efficient management in the transportation

with guidelines expected from pharmaceutical manufacturers. CEIV

of pharmaceutical products.

Pharma meets, and in some cases exceeds, existing international

shipments, it delivers the highest standards of cold chain logistics

global standards and guidelines. These include European Union Good

services with its expertise, experience, commitment and passion to

Distribution Practice and World Health Organization (Annex 5)

cater to customers’ needs.

For end-to-end pharmaceutical

Good Distribution Practices for Pharmaceutical Products.

Chevalier AOC is honoured to become the first Hong Kong based

ABOUT CHEVALIER AOC

global logistics service provider to be awarded IATA CEIV Pharma

Chevalier AOC Freight Express Holdings Limited is a Hong

certification. The branded AOC Pharma Cold Logistic has been

Kong based freight forwarding company established since

dedicated to providing comprehensive cold chain packaging and handling

1978. It is a subsidiary of the Chevalier Group – a publicly

solutions to customers and has the expertise to handle temperature-

listed company in Hong Kong. Chevalier AOC provides

sensitive freight shipments. Its at door pick and pack service enables

international freight transportation services by air and

commencement of cold chain management at shipper door. For unique

sea, and specialises its services in Aviation, Automotive,

pharmaceutical and clinical trial products which require tailor-made

Chemical, Fashion, Healthcare, Project Cargo, Retail and

solutions, it can provide consultation services to meet customers’

Technology transportation.

stringent requirements with international compliance.

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INDUSTRY NEWS

DISCOVER THE FUTURE OF VANS 5 JULY 2019

AT NEW FTA EVENT

D

riverless and electric vans, digital policing, drones and

We’re seeing monumental changes in the van market as it adapts

last mile technology: the vans market is transforming at a

to environmental pressure and soaring consumer demand. From

rapid rate. To arm operators, manufacturers and industry

electric-powered vehicles to digital policing, drones and even

leaders with the knowledge they need to embrace the future,

autonomous vehicles, technology is evolving at a rapid rate; we

FTA has launched a new one-day conference, Future Vans 2019,

want to arm companies with the toolkit they need to best prepare

sponsored by Mercedes-Benz Vans.

for the future.

Mark Cartwright, Head of Vans & Light Commercial Vehicles, FTA

Taking place at the NAEC in Stoneleigh, Warwickshire on 3 October 2019, Future Van will bring together some of the most innovative

The full programme, including headline speakers, will be announced

minds in the industry to discuss and debate the forces set to shape

shortly. The price to attend the conference is ÂŁ295.00 + VAT for

the market in the coming years. Featuring a diverse panel of

members or ÂŁ350.00 + VAT for non-members. To book your place

speakers, including futurologist Fergus McVey of 7th Sense Research,

please visit fta.co.uk/futurevan

the conference will cover: upcoming legislation; autonomous vehicle security; the growth and viability of electric vans; and the latest in

Efficient logistics is vital to keep Britain trading, directly having an

last mile technology, including combined drone and van logistics.

impact on more than seven million people employed in the making,

The event is also sponsored by Bott, Brigade Electronics, Hertz,

selling and moving of goods. With Brexit, new technology and other

Lex Autolease and Quartix.

disruptive forces driving change in the way goods move across borders and through the supply chain, logistics has never been more important to UK plc. A champion and challenger, FTA speaks to Government with one voice on behalf of the whole sector, with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers.

For more information on FTA please visit www.fta.co.uk

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MEET THE EXPERT FORWARDERS OPERATING UNDER

THE WORLD’S LARGEST,

MOST POWERFUL LOGISTICS NETWORK.

C

argolux Airlines returned to Santiago de Chile on a redesigned South American routing. The destination which been reinstated in the airline’s expanding global network,

offers new and interesting opportunities for development in the Latin American market.

The weekly connection serving Santiago will be part of an extensive South American routing that includes 4 other destinations in the Area. The flight will be routed Luxembourg-Viracopos-Santiago de Chile-Quito-Bogota-Aguadilla before returning to the company’s home base in Luxembourg via Amsterdam. www.wcaworld.com

This development is welcomed by Pier Curci, Cargolux’s VicePresident of the Americas: Over the years, Santiago has increasingly become a gateway for The addition of Santiago to the network further strengthens

European products destined for the Latin American market. The

Cargolux’s position as a flourishing player on the South American

market demand is especially solid for sensitive equipment and highly

market. It is also a testament to the importance of the region in

specialized commodities such as machinery, spare parts, pharma,

global trade lanes, especially when it comes to perishables such as

building material, and electronics.

fruit and flowers.

Returning to Santiago de Chile contributes to enhancing Cargolux’s vast service offering in the region. The scheduled all-cargo flights offer regular connections between South America and Europe, with direct links to Amsterdam and Luxembourg, as well as extensive road feeder services to additional European destinations.

CARGOLUX ADDS SANTIAGO DE CHILE

27 JUNE 2019

TO ITS GLOBAL NETWORK FORWARDER magazine

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INDUSTRY NEWS

THE TRUE KING OF THE NORTH 17 JULY 2019

...THE HISTORY OF UNIEXPRESS

U

niexpress Ltd began operations in Stockport Cheshire in

Direct Export LCL

March 1986; now celebrating over 33 years of business

Uniexpress also operate our own Export groupage services to these

we fully own both of our office sites in the UK. Our head

areas as well offering receiving facilities in Bradford loading direct

office site is situated on a 14-acre site which incorporates an office

Singapore, Dubai and Pakistan consols weekly.

block, 44,000 sq.ft. of secure warehousing and the capacity to store over 3000 containers on site for the various shipping lines which

Direct Import LCL

utilize our company for container storage in the North of England.

For Imports we are running direct consolidations from most China, Asian and Indian ports with connections from all local areas and we

The company also moved in 2014 to our new branch office here in

have devan facilities in place at all of the UKs major ports with a

central district of Bradford, West Yorkshire which gives us over

competitive transport distribution network.

5,130 sq. ft. of offices with car parking.

Professional and competent staff are essential to any shipping operation and Uniexpress are no exception, employing the most

WE ARE NOW OFFERING ONLINE LCL PRICING ON OUR WEBSITE TO ALL AREAS

responsible, reliable and dedicated of staff. All of our staff realize

In 2015 Uniexpress became registered with IATA and they are

that it is essential for the job to be completed on time and at the

now able to book directly with airlines and issue our own AWBs.

right price.

The air freight section is now one of the fastest growing areas of our business.

The original owner is still with the business and our Managing director has also worked for the business for over 25 years, so we

Direct Air Consols

are a very stable company.

We are now also offering weekly air freight consolidations to Dubai and New Zealand.

Our specialized area of business is the deep-sea markets such as the Far East, Middle East, Australasia, Indian Sub. Continent, Americas and the Mediterranean but due to our good relations with carriers we are able to negotiate competitive rates worldwide.

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But even with our strong LCL services our main business is FCLs. Uniexpress hold valid rates with all of the major carriers to all of the above areas with both express and economy service carriers servicing all of the UK's major ports thus ensuring we can always supply our customers and overseas agents with the very best rates and service available to match their requirements.

Uniexpress offer a strictly neutral service and a high percentage of business comes from our fellow freight forwarders.

We continue to be optimistic about future growth and we are always looking to recruit the best in the industry to enabling us to continue to grow our business and bring new services to our clients and the market.

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FTA Events

Our industry-leading Transport Manager conferences are back for 2019, providing you with the latest information and guidance on industry legislation to help you manage the safety and compliance of your operation.

Date

Venue

Yeovil

Thursday 26 September

Peterborough

Tuesday 8 October

Newcastle

Thursday 10 October

Manchester

Thursday 17 October

London

Thursday 31 October

Southampton

Tuesday 5 November

Belfast

Thursday 7 November

Falkirk

Tuesday 12 November

Doncaster

Tuesday 19 November

Coventry

Tuesday 26 November

Chepstow

Thursday 28 November

fta.co.uk/fmtm19 Simply put, the logistics industry needs more drivers, more women and more diversity. With the skills shortage showing no signs of going away it is essential that you have the tools to tackle it head on. Attend FTA’s Labour Shortages Conference to get right up-to-date with the latest skills reports, to learn what young people think about logistics and to re-think your recruitment strategy to successfully target the right people.

Date:

29 October 2019

Venue: Macdonald Burlington Hotel, Birmingham

fta.co.uk/fmlsc19 18

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fta.co.uk/fmevents

Join us for this exciting new conference! Future Van 2019 will bring together key industry leaders, innovative thinkers, manufacturers and operators to discuss the future of vans.

Date:

Thursday 3 October 2019

Venue: NAEC, Stoneleigh Park, Warwickshire

fta.co.uk/fmfv19 Join your peers at the leading awards event for the industry, by the industry. The date is fast approaching for FTA’s 3rd annual glittering awards reception and celebratory dinner – it really is set to be the event of the year!

Date:

BOOK NOW!

Early bird offer ends 9 August

Thursday 24 October 2019

Venue: Park Plaza Westminster Bridge London, SE1 7UT

fta.co.uk/fmla19

fta.co.uk/fmevents

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INDUSTRY NEWS 8 JULY 2019

CARGOLUX INCREASES

XIAMEN FREQUENCY E urope’s largest all-cargo airline, Cargolux Airlines

dealing with customers’ specialized requirements. Cargolux is the

International S.A., has announced the introduction of a

world’s first GDP-certified airline, as well as the world’s first ‘Lean

third weekly frequency to Xiamen as of 1 July, 2019 to meet

& Green’ carrier, two significant distinctions that reflect the airline’s

growing customer demand.

commitment to service excellence.

The new service, CV9721 is operated every Monday morning, departing Luxembourg at 8:10 a.m. with arrival in Xiamen on Tuesday at 4:40 a.m. The return flight, CV9731, is scheduled to leave Xiamen

at 6:15 a.m. and is routed through Los Angeles before returning to Luxembourg where it lands at 6:15 a.m. (All times provided are local).

Cargolux has been operating into Xiamen since 2006 with two weekly flights from Luxembourg on Wednesday and Friday arriving in the Chinese city on Thursday morning and Saturday morning.

ABOUT CARGOLUX AIRLINES INTERNATIONAL Cargolux, based in Luxembourg, is Europe’s leading all-

This additional China – USA service cements Cargolux’s strong

cargo airline with a modern and efficient fleet composed

position in China and on transpacific trade lanes. This additional

of 14 Boeing 747-8 freighters and 16 Boeing 747-400

frequency provides the only direct freighter connection between

freighters. The Cargolux worldwide network covers over

Xiamen and the USA, further broadening Cargolux’s extensive

75 destinations on scheduled all-cargo flights. The company

service offering.

has more than 85 offices in over 50 countries, and operates an extensive global trucking network to more than 250

The main imports from Europe into Xiamen comprise a vast range

destinations as well as full and part-charter services.

of classic cargo as well as spare parts and semiconductor parts. The

Cargolux also offers third-party maintenance at its modern

new frequency from Xiamen to Los Angeles will mainly support the

two-bay maintenance hangar in Luxembourg. The company

export of clothing items and electronic goods.

is specialised in B747 line and hangar maintenance up to and including C-Checks. It offers a range of specialised

With its fleet of nose-door equipped Boeing 747 freighters, Cargolux

maintenance services and holds line maintenance approval

offers the opportunity to carry a wide range of commodities on all

for 777 aircraft. The Cargolux Group employs close to

its trade lanes. The airline’s portfolio of tailored transport solutions

2,000 staff worldwide.

and its expert staff guarantee high standards are upheld when

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WANT TO KNOW MORE? Further information can be found at aochk.com

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INDUSTRY NEWS

FROM BOLD BEGINNINGS,

FLS ARE WELCOMED

BY THE FTA F reight Logistics Solutions (FLS) has been become one of

Freight Logistics Solutions is committed to providing its

the newest members of the FTA and certainly making some

clients with the best possible service and membership of FTA

headway in delivering their own brand of customer service

will provide the team with the tool kit they need to ensure

in the commercial freight sector.

their operation remains safe, efficient and compliant. We are thrilled

that such an innovative company has joined FTA; we look forward

FLS is a true business of the South West. A supply chain management

to seeing it grow even further with our guidance and support.

business started in just 2016 by Southwest small business of the year

Jerry Kane, Commercial Director, FTA

entrepreneur, Ieuan Rosser. After just 3 years trading FLS are already on turnover run rate of £10.3m which represents some impressive

With FTA members spanning the road, rail, sea and air industries

growth for the business.

as well as the buyers of freight services, FTA is the largest business organisation representing the logistics sector. Its membership

FLS is a new organisation designed with 2020 and post-Brexit in mind.

packages provide companies and individuals with the tools they need

The business was created in reaction to the European referendum

to keep their operation safe, efficient and compliant. Membership

result, the UK driver shortage a passion for quality customer solutions

has unlocked a range of services, from easy access to transport

that are technology driven and personality backed. The business is

specialists via the Member Advice Centre (MAC), to regular updates

performing exceptional well, outperforming targets in every aspect.

on compliance and legislation. FTA also champions its members’ best interests when it comes to new transport policies, working closely

The South West is a hugely important region for us; like many firms we were "born and raised" on the patch we know best and our

with the government and local authorities to stand up, shape, and support the logistics sector.

HQ will always be in our hometown of Pontypool, South Wales. Our acceptance into the FTA is a great milestone for us and reflecting how

Membership also provides businesses and individuals with discounts

successful the business has become, we must be doing the right thing.

on FTA’s extensive programme of events; from Transport Manager

Ieuan Rosser, Owner and Managing Director, FLS

to Future Van, there is an event tailored to each transport mode.

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WANT TO KNOW MORE? Further information can be found at fta.co.uk

Ieuan added,

FLS have held our own business seminars for our

With their first successful independent trade missions to Germany

clients on the potential impacts and opportunities that Brexit will

and Poland completed in 2018 and growth from three to 26 staff and

bring, with partners such as Grant Thornton and the Chamber of

with over 300 clients, FLS are expanding.

Commerce, with great success and hope to do much more. The type of insight and voice the FTA carry is going to be invaluable to us to

He continued,

The future is looking very positive, FLS is in the

get this sector through Brexit over the next few years.

middle of a five-year scale-up plan. We are very soon opening an operations hub in Birmingham and the East Midlands as well as

FLS has seen huge success over the past three years; they won two

Northampton and West London. We are also looking carefully at a

awards at the Wales Start-up Awards 2017 – and won four awards

Western Europe hub for the start of 2020.

in 2018 including Overall Winner, Capital Region, Customer Service, and Global Start-up.

Paul Cleverley, FLS paul.cleverley@freightlogisticssolutions.co.uk

Whilst road freight is the foundation of the FLS business, the development of their air and sea channels and has enabled FLS to offer a fully outsourced, onsite solution for clients, which is proving a great success. FLS has transport teams onsite fulfilling all their clients transport needs with numerous contracts across South Wales and the West and currently mobilising two more in the Welsh valleys and Bristol. They are finding some great results with service improvements of over 25% with transport costs reduced by as much as 32%.

Ieuan added,

We’re always looking for ways to communicate better

with our subcontractors and certainly enhance the numbers and quality of business relationships we have in the transport sector. So, our brandnew driver app is proving enormously beneficial to our drivers. As a supply chain management company we have over 12,000 supplier contacts and we can’t rely on connectivity to in-cab telematics and GPS, so a modern smart phone app has been the answer. New drivers receive a message with sign-in details to download our FLS Carrier Portal app.

Inside this they’ll see our requests for job quotes, booking confirmation, best route guide, job status and access to POD returns.

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INDUSTRY NEWS

DO MORE TO HELP FIRMS PREPARE FOR ‘NO DEAL’ 29 JULY 2019

RHA URGES GOVERNMENT, IN SUPPORT OF THE CBI

T

he government must do more to help businesses prepare

RHA chief executive, Richard Burnett says that 250,000 firms will be

for a ‘no-deal’ Brexit, says the Road Haulage Association.

undertaking new processes for the first time and echoes the CBI’s

The Association’s call comes as the CBI published its

call for a pragmatic approach to compliance and liability in the first

analysis of ‘no deal’ preparedness which reports that measures to

days following exit as firms adjust to new requirements.

get ready in time are out of reach for many small companies.

The government has under-prepared businesses for what they’ll

The CBI urges the government to help firms upskill their staff in

be expected to do, which will likely result in the supply chain

new customs processes – reflecting a call RHA recently made to

breaking down amid chaos at ports. We need transitional measures,

the government, recommending they offer free online training for

accurate guidance and training to help firms get to grips with the

traders and transport companies.

huge bureaucracies they’ll be encountering for the first time.

He also called on the government to ensure Operation Brock contingencies have sufficient driver welfare facilities and urged them to abolish the planned 22 percent tariff on new trucks.

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9 SEPTEMBER 2019 Sheraton Dubai Creek Hotel & Towers +91 8041160007

info@keynotic.com

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www.keynotic.com/wtme

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25

INDUSTRY NEWS

COGOPORT ADDS REFRIGERATED SHIPPING SERVICES 30 JULY 2019

IN MAJOR DEVELOPMENT FOR INDIA’S BURGEONING REEFER INDUSTRY

C

ogoport – India’s leading digital freight logistics business –

We are now able to pass on the benefits of Cogoport digital

has announced a major boost for shippers with the launch of

shipping to customers who move refrigerated goods – typically SMEs

refrigerated (reefer) cargo services to and from destinations

moving seafood, fruit and vegetables, chemicals and pharmaceuticals.

across the globe. Customers requiring cold storage shipping can now

Existing customers using our platform confirm they save 10-15%

compare rates and book reefer containers through a host of partner

on their logistics costs – including as many as 40 man hours per

shipping lines on the Cogoport e-freight booking platform.

shipment – and we’re delighted to now extend those efficiencies to refrigerated cargo. We are meeting significant demand for reefer

India has experienced rapid and sustained growth in refrigerated

exports to north America, Europe, Asia and the Middle East, and

exports during the past decade with commodities like fish, vegetables,

to those importing refrigerated cargoes – enabling SME shippers all

fruit and nuts, meat, pharmaceuticals and chemicals driving demand

over India to deliver better productivity, service and profitability

for reefer import and export services.

when moving their perishable cargoes.

Purnendu Shekhar, founder & CEO, Cogoport

Refrigerated exports from India grew by 27% in 2018, with shrimp the principal seafood export growing by 20%, with demand for

We have had a great experience working with Cogoport, moving

seafood and Indian organic food driven from the North America,

onions to different corners of the world – saving us time and budget.

Europe, Saudi Arabia, Israel and Vietnam. The export of onions also

Like many other SMEs, we are also seeing huge demand for shipping of

rose by 15% year on year in 2018 over 2017.

perishable cargoes, not least for fruit and vegetable exports to Malaysia & Dubai. This requires high operational output, optimization of shipments

Likewise, the import of refrigerated imports are also in greater

and customer satisfaction for delivering goods on time. Every cent matters

demand – from markets including Germany, South Korea and Russia,

to every SME business, and Cogoport has demonstrated that it can help

driven by demand from India’s burgeoning middle class drives for

deliver that value with better rates, better margins and better visibility.

perishable products.

Ankit Begwani, Founder & CEO, BegwaniGlobal ( a customer)

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Indian potatoes are in huge demand especially in countries like Malaysia, Indonesia, Vietnam, Oman, Saudi Arabia, UAE, Kuwait and Mauritius

ABOUT COGOPORT

where there is a shortage of good quality potatoes because the geography

Cogoport launched its innovative digital freight marketplace

and climate is not favourable. Freshness is key and an efficient refrigerated

in 2017, transforming the way customers previously booked

export system is vital for our exports. Cogoport is now delivering that

their cargo shipments. In less than two years, the Cogoport

for Jyoti – working with us 24/7 to provide value, 100% shipment tracking

online platform has attracted over 27,000 registered users

and visibility throughout the entire booking process flow, while also saving

who can select their best shipping solution in minutes,

us cost on every consignment. We ship around 300 to 400 containers

reducing the time previously spent on booking shipments,

with Cogoport monthly and the thing we like most is that Cogoport is

unnecessary complexity and cost that otherwise exists in

always available – only a phone call away in case of any concern or issue.

the process of shipping containers.

Anish Patel, Jyoti Exports, exporting potatoes, processed potatoes and sometimes onions to markets across Asia and the Middle East

Customers are offered a comparative list of transparent pricing from more than 60 major international shipping line providers

We export corn and a mix of vegetables to various countries

on city pairs across the globe. Cogoport also works with more

in the Far East and Europe – where there’s high demand for our

than 40 non-vessel operating common carriers (NVOCCs) and

foods and for maize as a quality animal feed or industrial product.

300 freight forwarders. Users can also track the progress of

Cogoport gives us the complete shipping solution: an exceptional

their consignment at every stage of its journey, in real time,

service, clarity in shipping rates, transparency, tracking and a fast

making life simpler for all involved in the logistics chain.

customer response time. That’s essential when you’re moving perishable commodities and in this digital age we have a real partner

Cogoport is headquartered in Mumbai and has 12 offices

in Cogoport, which adds such tremendous value to SMEs like us.

across India and the Netherlands.

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INDUSTRY NEWS 8 JULY 2019

INDUSTRY COLLABORATION IS THE

‘GREATEST ASSET’ TO TACKLE VIOLENT CARGO THEFTS

FROM SUPPLY CHAINS IN SOUTH AFRICA

G

reater industry collaboration is needed to tackle the

The agenda will include presentations by logistics, secure parking,

threat of violent cargo crimes in South Africa, says the

risk solutions, technology and legal experts are covers topics such as:

Transported Asset Protection Association (TAPA).

•• Supply chain sustainability

The world’s leading security expert network for everyone in the

•• Managing operational risk

supply chain is calling on businesses across the country to share

•• Truck violence and how it can be avoided

intelligence on cargo thefts and criminal attacks on facilities and

•• Behaviour pattern recognition

trucks, and promoting the use of its industry-leading Security

•• Employee collusion in cargo losses

Standards to increase the resilience of manufacturing and logistics

•• Firearm law vs. criminal law

operations as well as to protect employees.

Thorsten Neumann, President & CEO of TAPA’s Europe, Middle East This will be the key theme of the Association’s 2019 South Africa

& Africa (EMEA) region, says: “South Africa is like so many other

Regional Conference, which takes place in Gauteng province on

countries in EMEA in respect of the significant under-reporting of

26 July.

cargo crimes but the intelligence we do have provides a very clear understanding of the modus operandi used by criminals to steal products from facilities, parked trucks and while vehicles are en route. The direct and indirect losses from these attacks can be hundreds of thousands of euros per incident, not to mention threats to the safety of employees. In May, one truck driver was killed when his vehicle was forced off the road in Western Cape in a crime which saw the offenders steal a shipment of clothing and footwear products valued at more than €156,000.

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Cargo crime in South Africa is hardly news anymore – but companies do not have to face this threat alone and should not think there are no solutions to make their supply chains more resilient. Through our Incident Intelligence Service (IIS), Security Standards, training

The one-day conference at Emperor’s Palace, Gauteng, is free of

and networking, TAPA is already helping many of the world’s leading

charge to TAPA EMEA members. A limited number of places are

manufacturers and logistics service providers to make their supply

available for non-members at a cost of R1,780 + VAT per delegate.

chains more secure in South Africa. However, as an industry, we must

For further information, please contact info@tapaemea.org

still do more. Collaboration between like-minded security professionals is our greatest asset in staying one step ahead of organised criminals

In 2018, TAPA’s IIS recorded 3,981 cargo crimes in the EMEA region,

who see supply chains as easy, low risk targets. TAPA is ready to engage

up 38.2% year on year, with product losses exceeding €153 million.

with, and support, any companies that need our help in South Africa, as

The average daily loss from supply chains across the 35 countries

we are across EMEA, whether they are a manufacturer or a provider of

reporting cargo thefts to the Association was €421,510.

any mode of freight transport or logistics services.

ABOUT TAPA

TAPA’s mission is to minimise cargo losses from the supply chain

TAPA was formed in 1997 to tackle the multi-billion euro problem

levels of supply chain resilience. TAPA achieves this through the

of cargo thefts from supply chains. Today, it boasts over 800

development and application of its global supply chain Security

member companies globally, including many of the world’s biggest

Standards, collating and sharing of incident intelligence, training,

manufacturers and logistics service providers as well as leading SME

networking and through its support of, and collaboration with,

freight forwarding and transport operators, and other stakeholders.

governmental and regulator bodies.

by helping its members manage risk and achieve the highest

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INDUSTRY NEWS 8 JULY 2019

NEW GATEWAY FACILITY

TRIPLES SEKO LOGISTICS’ FOOTPRINT IN CHICAGO

AS IT FORECASTS THREE-FOLD GROWTH IN BUSINESS IN 2019

S

EKO Logistics has opened a global gateway in Chicago IL.,

Consolidating its Chicago operation into a major new facility is

marking the latest stage of its transition to a period of

in anticipation of a three-fold growth in business in the region in

acquisition growth as it grows and differentiates its service

2019 and will future-proof SEKO’s operations in the Midwest. The

offering in the international 3PL market.

103,000 sq. ft. facility combines 17 dock and ramp doors and a five-high pallet racking storage system. CTPAT- and Indirect Air

Tripling the size of SEKO’s Chicago hub follows its acquisition in

Carrier-certified, the warehouse is full secured with electronic entry

January of GoodShip International, the Chicago-headquartered

and hi-res security monitoring cameras covering the exterior and

customs broker and freight forwarder. This move, which also

interior of the property. All-electric equipment inside the building

followed the purchase of a majority shareholding in SEKO partner

also ensures its optimum environmental efficiency. The facility will

Omni-Channel Logistics, is indicative of SEKO’s strategy to

include both a clean room for medical devices and a temperature

work with the right types of strategic partners and to undertake

control section to enhance its White Glove and Omni-Channel

acquisitions which enhance its technology, network and capabilities.

Logistics capabilities as well, respectively.

The new SEKO Chicago facility will be a cross border ecommerce parcel processing hub for its growing international, domestic and

The Chicago gateway houses all of SEKO’s contract logistics, air and

returns parcel solutions.

ocean freight forwarding and cross-dock operations, white glove and value-added forwarding services alongside the customs brokerage and compliance capabilities expertise used by SEKO’s rapidly-growing

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client portfolio. In Chicago, this now spans leading global brands to

The acquisition of GoodShip International in Chicago has

technology-savvy start-ups working in industries including Aerospace

accelerated SEKO’s own growth in the Midwest with additional

& Aviation, Automotive, Energy, Electronics, FMCG, High-Tech,

depth in our value-added freight forwarding services. We are

Industrial, Medical, Retail and Tradeshow & Events.

expanding faster in the market where we started than at any time in our 43-year history and are putting the infrastructure in place

This latest investment in another gateway hub and proximity to

to stay ahead of this demand, particularly for our cross-border

the airport is driven by the needs of customers who have chosen

solutions, which are enabling US businesses to rapidly enter and

SEKO to deliver global solutions. Chicago joins other key cities across

grow in new international markets. This is now our flagship facility in

our international network where we are bringing all of our global

the United States and we look forward to continuing our expansion

capabilities together under one roof and follows SEKO’s expansion

of Omni-Channel Logistics, White Glove and Value-Added Freight

in other major cities such as Los Angeles, New York, London, Hong

Forwarding facilities here and around the globe.

Kong and Amsterdam. Our fast-growing Global Own Gateway

Rick Lee, COO Americas, SEKO Logistics

Markets with a combination of people, process, infrastructure, network and technology investment will fully equip and bolster our local strategic partners to deliver for our clients by combining our global presence with local expertise and excellence.

James Gagne, President & CEO, SEKO Logistics

ABOUT SEKO LOGISTICS We provide a suite of logistics services which enable you to

•• Hands-on service and support

use your supply chain as a competitive differentiator. As a

•• Personal relationships

client centric organisation, we are powered by the expertise

•• Creative, customised solutions

of our people and our in-house-developed, best in class,

•• Responsiveness and reliability

customisable technology.

•• Flexibility and consistence

It is this combination which gives SEKO its strength. With over

We have a flat management structure, with just three layers

120 offices in 40 countries worldwide worldwide, SEKO’s unique

between you and the CEO, making us ‘fast on our feet’ in

shareholder management model enables you to benefit from our

delivering solutions that can meet your exact requirements. This

specific industry sector expertise, coupled with vital in-country

lean and nimble structure increases our decision-making speed

knowledge and unparalleled service at the local level. This unique

and gives us an ability to implement customized solutions which

model provides you with...

far exceed those of our competitors.

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Is your freight big, long or bulky?

Whatever the shape or size trust Tuffnells to deliver!

0800 138 8343

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Why choose Tuffnells?

Specialist in large, heavy parcels & freight Simple & easy to use Dedicated friendly local service with over 100 years’ heritage 37 local depots Ship internationally to over 167 countries

View our services

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INDUSTRY NEWS

JADEWESERPORT SIGNS PARTNERSHIP WITH FREIGHTBRO 2 JULY 2019

TO DIGITALISE TRADE

F

reightBro Logistics has partnered with Port Of

We are glad to have partnered with Port of Wilhelmshaven as

Wilhelmshaven, Germany, as their official digital partner

this will be an exciting opportunity for us to explore the waterfront

with an aim to facilitate trade and digital transformation

terminals & ports to enhance & implement digitization and

of shipping. Port Of Wilhelmshaven is the first port to be a part

automation in the freight forwarding industry.

of FreightBro's official partner ecosystem that consists of all major

V Anand Babu, Head of Partnerships & Co-founder, FreightBro

shipping lines, transporters, insurance companies, trade, and finance entities. The partnership promises both Port of Wilhelmshaven

Port Of Wilhelmshaven is Germany’s only deep-water port situated

and FreightBro access to each other’s market and connection with

between the river Ems and Wesern. It is a significant central

stakeholders in respective countries. Shipping through Port of

transshipment location for bulk commodities such as petroleum

Wilhelmshaven will prove to be lucrative for forwarders on the

products, chemical products, coal, and crude oil. Wilhelmshaven’s

FreightBro platform.

significance as a port is of paramount importance as it ensures a secure energy supply in Germany.

We see this association as a great opportunity to reach out to a whole new customer base on the digital platform in India. The

FreightBro is India’s first freight forwarder facing platform aimed at

partnership comes as a welcome initiative at a juncture when the

revolutionizing the trillion-dollar forwarding industry through digitization

industry is experiencing a significant shift from traditional ways of

of the manual processes in logistics. It provides a digital platform to

shipping and logistics to modern and digitized methods.

freight forwarders that enables them to procure rates faster, reduce

Neelam Choudhary, Indian Representative, Port of Wilhelmshaven

operational inefficiencies, boost sales, make informed decisions using data analytics and thereby provide a seamless user experience.

The partnership deal, inked in June-end, will strengthen the trade relations between India and Germany.

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WANT TO KNOW MORE? Further information can be found at vanone.co.uk

O

ne of the leading players in the new lean European

Our model for removals has proved to be highly attractive to

removals sector is now looking for franchisees for its

both families and individuals looking for removals that don't charge

highly successful business model. After more than 12

for the use of a whole van regardless of their load. We have built

years handling light removals from the UK into mainland Europe,

the business on return leg removals with the empty journeys

VanOne is now offering franchises for established small to medium

often accepted by larger companies not part of our strategy. We

sized businesses.

offer rates that reflect single journeys into Europe and the return legs are covered by other customers into the UK. We have had

VanOne has created a new wave of removal operations by offering

considerable interest already from potential franchise holders who

low rates on removals by involving customers in its operations:

see the benefits of our business model working for them and more

families or individuals wanting to move household contents from

importantly to begin with, for the customers looking for competitive

the UK to mainland Europe including Switzerland and Norway.

continental removals. Franchisees will be responsible for sales and

By involving customers in the packing of their household goods,

marketing, customer service and billing and as part of the franchise

VanOne is able to offer highly competitive rates that include support

they will be supplied with our IT platform and logistic services. As

with loading and unloading from the experienced driver.

a VanOne sales partner franchisees will also be responsible for the management of orders – including cash flows and customer service.

Potential customers can make their reservations online and book

Our service has created a real buzz in the industry because it breaks

the whole or part of the vehicle depending on their needs. One of

the mould of one large vehicle and one large price to reflect the

the bonus offerings is the ability to track the location of the vehicle

standard removals model.

during the transportation.

VanOne operates as a low cost, efficient service that focusses on the Michael Pawlicki of VanOne believes this is an excellent opportunity

core elements of removals: price, security and service. The company

for small to medium sized businesses to step into the removals

already operates to 29 European countries with a staff of 57 and a

franchise sector.

fleet of 52 Renault Master and Fiat Ducato vans.

UNIQUE FRANCHISE OPPORTUNITIES

8 JULY 2019

TO MOVE INTO EUROPE FORWARDER magazine

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35

INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at dutiesetc.com

4 JULY 2019

I.T. FIRM S9 TECH RELEASES INDUSTRY-LEADING SOFTWARE TO

REVOLUTIONISE CUSTOMS DUTY & VAT COLLECTION D uties etc.: with specialist experience in custom software

Why is it required?

development, S9 Tech has announced the release of a

Nearly every shipment that crosses an international border is

unique and market leading SaaS product to revolutionise

subject to custom duty and taxes. Every country determines the

custom duty payment collections. The brand new dedicated website

assessment of import and export duties and taxes differently. With

found at dutiesetc.com showcases its business potential and

the implications of Brexit still looming, the requirement to provide

exactly how it is implemented.

accurate product classification has never been more important.

Similarly, the growth of Ecommerce has led to overseas purchases

What does it do?

growing at exponential rates and consumers often want (and need)

The Duties etc. solution was developed to calculate and collect VAT

to calculate their expected total landed costs before purchase.

and duties for cross-border shipping, specifically for the E-Commerce and B2C customers, where the charges are calculated on day zero,

Who needs it?

and a payment notification is sent to the final consignee via email

Duties etc. is used by a variety of cross-border business, providing

and text. This speeds up the process of clearance at destination

thousands of calculations and classifications to customers, brokers,

and avoids creating bottle necks for the final mile delivery division.

retailers and logistics & freight carriers in over 108 countries around the world. Duties etc. will automatically calculate duties and taxes

CEO Bibiana Fernandez said

We are proud that Duties etc. can

for every order being shipped. Seamlessly integrating with existing

save businesses, time, money and hassle with an intuitive stand-alone

front or back-end systems, the Duties etc. system will inform

system or quick and efficient integration with current operating

customers with daily SMS and email reminders of the charges to

systems. Access to simply priced import duty calculations helps to

be paid or I.D numbers and ID image which needs to be uploaded

streamline their existing processes and creates an efficient supply

before services can be fulfilled. Duties etc. will integrate with any

chain that improves customer experience.

ecommerce back-end system and allow retailers to know exactly how much duty they need to be charging customers. This allows clear, transparent costing and quick and easy payments.

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ABOUT S9 TECH S9 Tech, based in Ealing, London, are an IT firm focused on designing, supporting and implementing systems that make a difference to the everyday running of a business through software development, Cloud Computing, IT support, office moves and consultancy. They have developed and implemented digital solutions for many of the industry leaders in the UK and Europe, including Aramex, Asendia, UCH, Australia Post Global E-commerce, just to name a few clients.

Duty Calculator

Benefits

Alongside the global launch, S9 Tech has created a free tool which

•• Improved transit times

is used to calculate import duty & taxes for 108 destinations

•• Reduced backlogs at destination

worldwide. The calculator provides thousands of calculations and

•• Reduced clearance and storage cost losses

classifications to customers, brokers, retailers and logistics carriers.

•• International duty calculator for over 108 countries cross-border

S9 Tech has created general access to this tool for 3 free calculations.

•• Improved cash flow due to the money being paid directly into client bank account

Duties etc. on Trial

•• Ability to request, collect and feedback info such as ID image,

Duties etc. has already been trialled with a number of freight and

ID number, confirmation of name and address in local language

Retail businesses in the UK, USA, Thailand, Israel, Indonesia and

as part of various customs regulations

Turkey to name a few. The results have been exceptional:

•• Email, SMS and reminders are configured as customer wishes •• Multiple, local trusted payment gateways for fast, secure payment

The deployment was quick, smooth and successful. Customers are very happy with the new platform and payment rates have increased from 25% to 80% in the first week of launching!

David Lattore, Deputy Director, Aramex Switzerland

•• Reduced personnel due to the automatic nature of the process and the follow up •• Efficient and improved supply chain that substantially improves the customer experience •• Flexible, fast and scalable implementation •• PCI DSS & GDPR compliant FORWARDER magazine

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FOCUS ROUNDUP

DISTRIBUTION & NETWORKS

MARCH 2018

JERSEY POST

INVESTS IN PARCEL MONKEY T he Jersey Post Group announced that it had completed

The investment in Parcel Monkey provides Jersey Post and its

its investment in Parcel Monkey, an experienced, holistic

customers with the final piece of the parcel solution portfolio – the

parcel delivery service enabler and provider.

enabling ecommerce platform that can bring together the global network and service providers into one, easy-to-access location.

Based in Southampton, Parcel Monkey was founded in 2009 by current Managing Director Nav Ramiah. Today, Parcel Monkey specialises in four diverse, yet complementary, parcel service elements:

Our international strategy is to ensure the long-term revenue

growth and stability for Jersey Post, through providing a complete global solution. It is imperative that this solution works for customers

•• A parcel delivery comparison service website whereby Parcel

based overseas, but equally, if not more so, for those based locally

Monkey provides parcel services at competitive pricing for

who can expand their market reach through our extended partnership

consumers based on pre-approved carriers;

network. The investment in Parcel Monkey ensures that we are able

•• A global trading platform that provides a marketplace interface through which parcel carriers can sell their services; •• Outsourced warehousing, fulfilment and distribution services

to consolidate our various partner organisations via a comprehensive front-end trading platform that can host and promote the range of services offered by this global partner network.

Tim Brown, Chief Executive, Jersey Post

for online retailers; •• An online service for retailers to create an ecommerce storefront including website builder, domain name and hosting.

Everyone here feels very excited and invigorated to be working with Jersey Post. I believe that the relationship will be a real boost

The investment in Parcel Monkey is the latest in Jersey Post's

to Parcel Monkey's global ambitions and provide brand strength

international strategy to exploit opportunities outside the finite

through Jersey Post's postal brand and in-depth postal industry

local market. In 2016 Jersey Post purchased a UK based European

knowledge. I really believe that our relationship with Jersey Post

logistics provider and a customs clearance agent located at Heathrow.

will provide the catalyst to further innovation, especially in the

In 2017, Jersey Post continued to implement its strategy by investing

tracked mail sector.

in Global eParcel Solutions (GePS), based in Miami, and more recently

Nav Ramiah, Managing Director, Parcel Monkey

partnering with the Estonian company, Freselle Logistics, as well as an investment in the Hong Kong based business, A2B Limited, a leading name in mail and fulfilment solutions in Hong Kong and China.

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Eurgent - TIME CRITICAL EXPERTS FOR EUROPEAN LOGISTICS AND EXPRESS FREIGHT FORWARDING AEROSPACE AND AUTOMOTIVE SPECIALISTS 24/7 OPERATIONAL COMMUNICATION AND SUPPORT AIR-RIDE, HAZARDOUS AND TEMPERATURE CONTROLLED EXTENSIVE COVERAGE OF ALL EUROPEAN DESTINATIONS COMPREHENSIVE NETWORK OF SECURE SUPPLIERS

Please call us for immediate quotation +44 (0)1656 656535 enq@ eurgent.co.uk www.eurgent.co.uk FORWARDER magazine

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FOCUS ROUNDUP

DISTRIBUTION & NETWORKS

MAKING FULFILMENT INTELLIGENT 16 MAY 2019

AT DEMATIC

R

etail has become a hugely complex business, reflected in the

Retail organisations are acutely aware of the critical importance

escalating demands placed upon the Distribution Centre

of effective fulfilment. Efficiency in the way goods are processed in

and its fulfilment functions. To cope, the warehouse needs

the warehouse, both for high street replenishment and direct to

to become intelligent – and Dematic has the iQ to deliver.

consumer orders, has a major impact on competitive positioning, brand value and ultimately, commercial success. Making the right

Retail warehouses are under acute pressure to change and it’s going

decision on the software controlling an omni-channel operation will

to take a whole new level of intelligence.

require absolute confidence in the supplier’s ability to develop and support the software well into the future.

Across key retail sectors such as Grocery, Apparel and General Merchandising business is now commonly conducted through

At the heart of the warehouse needs to be reliable, agile and scalable

multiple channels, with increasingly diverse and challenging service

software capable of managing and controlling multiple systems and

requirements. Consumers are ever-more demanding and are quick

processes, both manual and automated –­ all seamlessly integrated

to check prices and place orders on the go, while constraints on

with higher Warehouse Management Systems (WMS). Importantly,

retailers are tightening, with rising costs, escalating peaks and

the software must be able to grow with the business, providing a

mounting difficulties in finding the necessary labour resources to

framework for the on-going addition of further subsystems and

process growing numbers of orders for single or few items.

processes as business needs dictate – without the fear of obsolescence.

These are complex demands that will increasingly require, not

In addition, any such warehouse software should be supported by a

one, but a set or series of solutions working in harmony. Manual

comprehensive range of analytical tools that can offer insights into

operations, perhaps with voice technology or mobile devices, may

the performance and running of the warehouse. Being aware of

work alongside many and varied automated processes and these will

difficulties as they occur, through alerts, can allow early intervention

need to be managed as a whole, in synchronicity, to produce optimum

and enable managers to proactively deal with unforeseen events.

results. Flexibility and agility to change and re-allocate resources in real-time will be a fundamental requirement, and so success or failure

With a foundation based upon smart and scalable software, manual

will be heavily dependent upon the capabilities and intelligence of the

processes and subsystems can be easily added and adjusted to

coordinating software – the Warehouse Execution System.

constantly deliver optimum performance across the warehouse – supporting the business as it grows.

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WANT TO KNOW MORE? Further information can be found at dematic.com

Such a framework is now available,

Of course, many retail organisations may already have their own

unique to Dematic.

WMS for order and inventory management. However, Dematic

Dematic offers all this functionality and much more with its suite of

iQ’s modular structure allows the high-functionality of Dematic’s

high-intelligence Dematic iQ software; from a top-level Warehouse

Warehouse Execution and Control System, iQ Optmise, to be

Management System, through its iQ Optimise Warehouse Execution

seamlessly integrated with all leading proprietary warehouse

and Control Software to its cloud-based iQ Insights Asset

management systems – offering flexibility and scalability to the

Performance Management platform – offering live-updates on KPIs

business by providing the intelligent framework necessary for

across multiple distribution sites.

supporting additional subsystems.

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41

INDUSTRY NEWS Dematic’s iQ Optimise software has the intelligence and power

Grocery Retail

to manage staff in real-time, optimising the allocation of work to

In the grocery sector, most store replenishment activities centre on

smooth throughput and maximise the performance of the site. Task

moving full cases. Dematic can supply various levels of automation

Interleaving and Move Logic can be cleverly deployed to dynamically

for full cases, from manual picking operations supported by voice

direct staff to where they are most needed, switching quickly

command technology, to the use of sorters for processing cases

between picking and replenishment, or seizing opportunities to

stripped from pallets, right up to the fully automated building of

perform tasks as they occur. Notification of a priority order may

mixed case pallets using Dematic’s advanced AMCAP® technology.

coincide with a passing opportunity to pick that item.

AMCAP® is a high-performance mixed-case palletising system Smart software used in this way reduces the need for running batches,

designed to assemble pallets and roll-cages that are ready for easy

as picking and replenishment become far more dynamic, effectively

shelf re-stocking at the retail store and is flexible enough to cater

producing a continuous, waveless process. And this logic is being used to

for differing store layouts. The design allows flexible throughput

enhance the efficiency of the Dematic Multishuttle system too. A mixed

variations up to several thousand cases per hour.

product tote retrieved and presented to a picker may well have several items picked from it at the same time, as the software maximises the

In effect, AMCAP® is an automated robotic system comprising

opportunity for fulfilling further orders, greatly enhancing productivity.

three distinct processes: Case De-palletising, where cases are taken from the stock pallet using a robot or hoist equipped with

These are just some of the ground-breaking efficiencies Dematic

vacuum and side clamp technology: Case Storage and Retrieval using

iQ can bring to the warehouse. Looking across the three key retail

a Dematic Multishuttle® store (DMS), where de-palletised cases are

sectors of Grocery, Apparel and General Merchandising, we highlight

temporarily stored; and Pallet Building where products from the

where subsystems and software advances are working seamlessly

DMS are re-oriented and assembled onto a pallet or roll-cage, either

and in unison to deliver significant productivity improvements to

semi-automatically or fully-automatically, as required, and then

replenishment and eCommerce operations.

wrapped in-situ before being labelled and taken away for dispatch.

The intelligence behind the whole AMCAP® process is Dematic’s iQ Pack Builder software, which directs pallet building according to how the retailer wants to receive the cases – by family group or store planogram.

For fulfilment of online orders, Dematic’s RapidPick goods-toperson system presents items to the picker in the desired sequence, enabling rates of over 1000 picks per hour, with ultra-high accuracy.

Dematic Multishuttle is often used as an automated inventory buffer for serving the RapidPick station.

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Fashion & Apparel The fashion sector predominantly requires item level picking, both

principle, robots do all the ‘walking’, fetching and putting-away, by

for high street deliveries in totes and eCommerce orders. There

travelling on top of the aluminium grid and then digging down to

are various levels of solution available, across waveless picking and

access each bin as required.

Put Walls, batch picking and sortation, batch picking using pouch sorters or just item picking direct to despatch cartons. A particular

The inclusion of this technology in the solution portfolio further

highlight here is the Dematic Pouch System, which is well suited to

emphasises Dematic’s capability in improving operational efficiency

eCommerce operations.

in the general merchandise market. Dematic iQ can be used as a bridge between an AutoStore® system and the rest of an

Dematic’s pouch sortation system is an automated hanging system

operation, allowing for seamless integration into new or existing

for efficiently storing, buffering, preparing, and shipping multi-line

fulfilment processes.

orders. Importantly for the fashion industry, it can accommodate both hanging and flat goods simultaneously, and is the ideal application

Now celebrating its 200th anniversary, Dematic is a global

for apparel e-commerce.

leader in advanced material handling solutions and as part of Kion Group, has the scale and scope to ensure continuity and

Returns handling can also be made simpler and more efficient with

support for its systems well into the future. More information at

the Dematic Pouch System. Returned items can be placed in the

www.dematic.com/software

pouch system and dynamically buffered, allowing items to be quickly called for despatch as soon as a new order is received. The system

About Dematic

saves on time and effort placing returned items back to stock and

Dematic is a leading supplier of integrated automated technology,

enhances availability during short seasons.

software and services to optimise the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its

General Merchandising

customers globally, with engineering centres and manufacturing

In general merchandising goods-to-person systems are important

facilities located around the world. Dematic is one brand under

and Dematic’s RapidPut solution is well positioned to deliver

the KION Group of companies and has implemented more than

efficiencies. Here waveless picking is effected using voice technology

6,000 integrated systems for a customer base that includes

and smart Dematic iQ Optimise software, with operatives picking

small, medium and large companies doing business in a variety

and consolidating order items into pigeonholes at Pick Walls for

of market sectors.

subsequent packing and despatch. This smart software solution can save on costly sortation equipment.

Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services

Then there is AutoStore®, an ultra-compact storage and goods-

and supply chain solutions. Across more than 100 countries

to-person piece picking solution that is available through Dematic.

worldwide, the KION Group designs, builds and supports

AutoStore® offers a highly compact and cost-effective storage and

logistics solutions that optimise material and information flow

order picking system for small items and packages, accessed and

within factories, warehouses and distribution centres. The

served by a fleet of intelligent robots.

company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a

Goods are stored in bins, stacked together in tight configuration,

leading provider of warehouse automation.

side-by-side and on top of each other, forming a dense block of bins housed in an aluminium grid that can be up to six metres deep and

For more information please visit www.dematic.com

with a footprint as wide or as varied as needed. Storage space is fully utilised and, as AutoStore® is built around the goods-to-person

Ian Abbott, Head of Software Solutions, Dematic N. Europe

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FOCUS ROUNDUP

MIDDLE EAST

NOVEMBER 2018

TANDEM GLOBAL LOGISTICS NETWORK

EXPANDS ITS COVERAGE IN THE MIDDLE EAST R otterdam, 06.12.2018 – The network keeps growing:

clients and local traders. The experienced team offers a full suite

Tandem Global Logistics Network announced today that

of services that include a port/shipping agency, liner agency, heavy

it is further improving its coverage in the Middle East.

lift handling capability, feeder operations, break bulk shipments, air

The Kuwait partner Al-Rashed International Shipping Co.’s office in

charters, air freight, NVOCC, and logistics. With the new partner,

Iraq has become the latest addition to Tandem’s network. In Saudi

Tandem can offer access to the Iraqi market and all of these facilities.

Arabia, the network’s founding member Kanoo Logistics has just opened a new facility strengthening its warehousing capabilities in

More good news comes from Tandem member of the board

the port of Dammam.

Kanoo Logistics – a business group of Yusuf Bin Ahmed Kanoo Group (YBA) – which opened a new state-of-the-art warehouse

A part of the group founded in 1911, long-term Tandem partner Al-

located near King Abdulaziz Port in Dammam. The century-old,

Rashed International Shipping Co. is a family owned company and

family-owned company has been representing the Tandem network

has been representing the network successfully in Kuwait since 2009.

exclusively in Saudi Arabia, Bahrain, Oman, Qatar, and The United

Al-Rashed International Shipping Co. is Kuwait’s largest shipping and

Arab Emirates. The new warehouse is a 10,000 sqm (110,000 sq. ft.)

logistics company with operations across Kuwait, Iraq, and other

ambient temperature controlled facility built on a 100,000 sqm (1.1

countries in the region.

million sq. ft.) area with approximately 10,000 pallet spaces. It offers CCTV indoor and outdoor, the latest safety equipment including

Tandem is able to expand global coverage by appointing Al Rashed’s

sprinklers and showers, and 5,000 sqm (54,000 sq. ft.) of parking

office in Iraq as the exclusive partner in the country. Al-Rashed United

space. In addition to storage, YBA Kanoo is able to provide end-to-

Shipping Services has three main locations: a head office in Basra, a

end logistics support services such as customs clearance, transport,

port office outside Umm Qasr Port, and a warehouse at the Khor

value-added activities, and freight forwarding. The strategic location

Al Zubayr Free Zone. The branch in Iraq is as an extended arm of

at the Port of Dammam is ideal to help customers grow their

Al-Rashed International Shipping Company that serves international

business in the region.

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We are confident that these developments create new opportunities for all of our 80 co-operative Tandem partners. Both the new partner and the new assets will contribute substantially to connecting businesses in this important region to the rest of the world.

ABOUT TANDEM GLOBAL LOGISTICS NETWORK

Frits Schouffoer,

Tandem Global Logistics was established in 2007 in the

Managing Director, Tandem Global Logistics Network

Netherlands with its headquarters in Rotterdam. Tandem is an international network of independent logistics operators with an in-depth knowledge of the global supply chain in airand sea freight, serving the worldwide trading market under a common image and strategy. Tandem Global Logistics has a presence in 80 countries with 200 offices and approximately 2,500 employees. The network is constantly expanding.

For more information, visit the website: tandemgloballogistics.net

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WELCOME TO FREIGHTABASE

F

reightabase is an online digital platform for sourcing specialist

At Freightabase we understand that consumers’ needs are changing,

carriers to or from any part of the globe. You can source

and with constant time constraints freight buyers need to make

all carrier types, ranging from airlines, shipping lines, freight

educated decisions quickly. The idea of a shipping manager being able

forwarders and parcel carriers.

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to source information to make a well-informed decision is exciting.

ISSUE43

QUICK QUOTE

The ‘Quick Quote’ is designed to assist busy cargo owners who may not have the time to do an advanced search. Simply complete a very simple form and our customer services team will do the rest for you. The service is available on desktop and mobile and the app is being released soon.

DIRECTORY

The ‘Directory’ is recommended if you are looking for a carrier by name or in a specific location. You can also select carriers by key words, e.g. ‘perishables’ or ‘project cargo’. The Directory also lists service suppliers to the industry, e.g. marine insurance or mergers & aquisitions.

LOADING LIST

The ‘Loading List’ is a more advanced search where users can find carriers that specialise in a specific trade lane or shipping route.

You can select mode of transport, collection and delivery point. This will then produce a list of specialist carriers to consider for your shipment.

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FOCUS ROUNDUP

SOUTH WEST

LEADING SOUTH WEST LOGISTICS OPERATOR TURNS TO TRUTAC JULY 2018

FOR TIME-SAVING COMPLIANCE

S

parks Transport, one of the largest privately-owned

Formed around 85 years ago and based in Glastonbury, Sparks

transport companies in the South West have greatly

Transport provide a general distribution and warehousing service

improved compliance control since switching over to

for supermarkets and many other suppliers including fashion, pet

TruTac’s fleet management software.

foods and miscellaneous dry goods. The modern fleet is backed by 120,000 sq ft of warehousing on an impressive 9-acre site.

With 150 HGVs delivering to every corner of the UK and Ireland, keeping tabs on each vehicle and driver has, according to Director

Earned Recognition is something we thought a company of

Jon Sparks, brought many challenges – particularly as the regulations

our standing and reputation should naturally adopt, and having an

governing commercial transport have become ever more stringent.

effective range of driver and vehicle reporting functions in place, helps to make this possible.

With this many vehicles and drivers the potential for mistakes or to let something slip through the net is quite high. In the past

For example, using TruAnalysis, Sparks can instantly detect driver

we have needed to employ more administrators for longer periods

infringements and immediately take action. Whereas with their

just to monitor and report basic compliance information. Now,

previous system, there was an unacceptable delay in detecting any

using TruTac’s TruAnalysis software, we get things done quickly

problems as the reporting process had an unavoidable time lag.

and accurately, which not only keeps us compliant but allows us to concentrate on efficiently running the day to day operation.

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WANT TO KNOW MORE? Further information can be found at trutac.co.uk

With TruTac software we monitor all our key performance data

TruTac, one of the UK’s leading fleet management software

live and don’t have to wait around for the information. It’s virtually

designers, also provided the technical advice and personal training

instant. This means we have the info’ at our fingertips and can satisfy

required to assist Sparks Transport with the transition from one

any DVSA checks at a moment’s notice with complete confidence.

system to another.

Furthermore, we not only have a more dynamic control system, but are saving a lot of precious administration time.

It was extremely fast and efficient. Effectively we jumped from one running horse onto another without tripping up and if we need any on-the-job help, it comes without delay. It’s only been around eight months but no question, the investment has paid for itself already.

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FOCUS ROUNDUP

SOUTH WEST

DAVIES TURNER IS SHIPSHAPE MAY 2018

IN BRISTOL

A

new multi-user distribution centre has been developed

The site has been fully secured with palisade fencing and barriers

in the UK, near Avonmouth, Bristol, by Davies Turner

controlling vehicle arrivals and departures.

the UK's leading independent freight services and logistics

provider, and is now fully operational.

The Central Park Logistics site is strategically located on the edge of Avonmouth, within a 10 minute drive of the company’s other

The new hub at Central Park by Western Approach is the company’s

premises at Western Freight Terminal. The new DC will shortly

largest to date at 150,000ft (14,000m ) and adds to Davies Turner's

benefit from direct motorway access thanks to the new junction

nationwide warehousing network.

currently under construction on the M49, improving access to the

2

2

major M4 and M5 motorway networks that connect Avonmouth to The building has a high bay fully racked area, with a top beam lift

London and the rest of the country, as well as the Midlands, Wales

of 17.5m and eaves height of 19m, making it one of the highest

and the South West.

in Europe for VNA forklift operations. The site can hold 27,000 standard pallets, leaving around 3,000 spare half height locations

Our Bristol regional HQ which also houses Davies Turner Air

for stacking cartons or low pallets by the ground floor pick spaces.

Cargo, has had outstanding success and is expanding rapidly in co-operation with our European partners plus the main existing

Four mezzanine floors have been built, with an average area of

and emerging markets worldwide. The company already operates

35,000ft 2 (3,158.7m2), each with conveyor and pallet lift access

other warehouses nearby, with each site delivering complementary

from the ground floor as well as between each of the mezzanine

supply chain solutions. This cluster-based approach based on our

decks. These multi-storey mezzanines are suitable for sortation,

freehold sites will allow us to pool our local management and labour

rework, and fulfilment services required for the company’s growing

resources. It represents a much-needed expansion of capacity

e-commerce activities and online retail logistics business.

serving our customers nationwide as well as in South Wales and the West Country.

Access to the warehouse is through 18 loading docks plus a separate drive-in ramp at one end and an extra wide door at the other for out-of-gauge freight, which sits under a large canopy where doubledecker pallet trailers can also be loaded.

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Philip Stephenson, Chairman, Davies Turner Plc.

WANT TO KNOW MORE? Further information can be found at daviesturner.co.uk

Bristol is one of Davies Turner’s key multimodal freight hubs, with satellite branches in Bridgend, Plymouth and Southampton. The region also works with the rest of the company’s network centred on its RDCs at Birmingham, Dartford, Heathrow, Manchester and Cumbernauld in Scotland, as well as Dublin in Ireland – with another 14 smaller branches supporting them.

Looking to the future, the company has bought enough land (12 acres (5ha) at Central Park to develop a second warehouse on the same site capable of adding at least another 121,000ft2 (11,250m2) as business expands again, following the pattern set at its other regional distribution centres over the last 25 years.

One advantage of this phased construction is that the second building can, if necessary, be designed for a specific customer, allowing for a bespoke layout and specialist automation.

Central Park is a 600 acre (245ha) warehousing and logistics development, strategically located and designed to be the South

The site could bring up to 250 jobs to the area, with a variety of jobs

West’s premier distribution park.

available from office to warehousing roles.

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FORWARDER SPOTLIGHT

E

stablished in 2015,

So, what does the future hold for Certa Logistics?

Certa Logistics was

Following the success of the last 4 years, now comes the time to

born out of organic

push on with regards to further growth and expansion with an aim

growth within FPD Ltd, a

to dramatically increase the size of the business over the course of

bespoke courier service owned

the next 5 years.

by Managing Director, Paul Carter (pictured). Utilising almost 25 years’ industry experience gained with several global logistics and freight forwarding businesses, Paul took the decision to go it alone in 2014, quickly building a sizeable customer portfolio as a result of a reliable and bespoke customer service provision.

From these relatively humble beginnings, the Buckinghamshire based business have quickly and quietly continued to grow their impressive portfolio of customers and have firmly established themselves as a trusted freight forwarding and bespoke logistics solutions partner for a number of well-known high street retailers and 3PLs, including several globally renowned retail coffee and snacks businesses for whom they have achieved 'preferred supplier' status. Certa are also currently supporting a UK based chocolatier with the logistics behind their global business expansion plans.

The success of the rapid growth of Certa’s customer base since their conception in 2015, has been their ability to accommodate the varying demands of their customers’ bespoke logistics solutions, whilst maintaining an outstanding level of customer service. This is underpinned through the use of trusted, UK based, freight forwarding and logistics partners who put the needs of the customer first and commit to the elevated customer service standards that Certa’s customers have come to expect from them. Membership of the Palletways network, the Road Haulage Association, and the Freight Transport Association add further assurance to existing and new customers alike that Certa are a thoroughly professional organisation, capable of filling your missing piece within your logistics solution.

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WANT TO KNOW MORE? Further information can be found at certagroupltd.com

The expansion plan begins with the

Along with Jayson’s directional leadership and knowledge, will come

addition of Jayson Flegg (pictured) as a

opportunity to exploit differing distribution channels in partnership

Director. Jayson brings with him over 30

with Flegg Projects in order to expand the logistics solutions offering

years of experience within the industry

to new and existing customers across a more global platform. This

as Managing Director of Flegg Projects

global offering will subsequently consist of, but not be limited to:

and will be pivotal in supporting with the future direction of the business.

•• Imports into the UK •• Global shipping •• Pharmaceutical transportation •• Multimodal freight forwarding •• 'White glove' logistics solutions •• Multi-temperature storage That, coupled with potential growth opportunities afforded through the support of current customer expansion plans, will form the foundation of Certa’s growth plans across the course of the next five years.

With regards to multi-temperature storage, Certa have recently acquired a 9k square foot, fully secured ambient warehouse, with the capacity to store up to 300 pallets, together with an 18 pallet capacity frozen container which is currently being utilised to store Brexit contingency stock for a well-known fast food retailer.

In all, Certa Logistics have established a well-founded platform within the freight forwarding and specialist logistics solutions channels and look well set to achieve their future growth plans.

To discuss your logistics and freight forwarding needs with the Certa Logistics team, please contact them at any of the below: info@certagroupltd.com 01296 250075 www.linkedin.com/in/certa-logistics-ltd

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FORWARDER FOCUS

UK DISTRIBUTION & NETWORKS

What is a pallet network?

What are the benefits?

A pallet network is an organisation of contributing professional

The benefits of using a pallet network range from the vast transport

haulier members, shareholders or licensees. The hauliers provide

hub coverage to a more-efficient route plan. Pallet networks allow

cost-effective, nationwide, next-day freight delivery services through

UK hauliers to pick up and deliver goods as directly and cost-

planned routes and distribution centres.

effectively as possible without having to be responsible for multiple counties of produce. The network ensures that haulage drivers can

What are the steps of a pallet network?

rely on other members are vetted, meaning that they are able to deliver goods safely and reliably.

STEP 1

Hauliers collect local pallets, picking them up and

Thinking of joining a pallet network?

delivering them to their designated depot. This is

If you are prepared to deliver around the UK, joining a pallet network

called a Regional Distribution Centre (RDC).

might be an option for you. You can collect pallets of 250kg in your local area to be delivered the next day by 9am, and being part of

STEP 2

a pallet network will guarantee you delivery work that Is arranged

All pallets that fall outside of the haulier’s agreed

between you and other members.

area are loaded and delivered to the national hub, usually (but not always) central to the UK

According to the Association of Pallet Networks, a UK customer is

(e.g. Birmingham). This is called a Centralised

usually within six miles of a pallet network member.

Distribution Centre (CDC).

What options do I have?

STEP 3

There are a number of pallet networks around the UK which can

Once at the CDC hub, trucks are unloaded and the

provide you with a service that fits you.

goods then reloaded onto the appropriate haulier’s truck and 'trunked' to a regional depot close to

Here are a few that FORWARDER recommends:

the final mile. This may even be close by and be

The Association of Pallet Networks

essentially drayage.

The Pallet Network Best Food Logistics (previously known as Bidvest Logistics)

STEP 4

The loaded trunk vehicles return to the haulier’s depot, ready for local delivery.

STEP 5

Hauliers local to the area deliver goods from the depot to the final destination, which might include retailers and franchises.

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Rachel Jefferies, Editor, FORWARDER magazine

2 REGIONAL DEPOT

The individual haulier's local depot, where the pallets are

PALLET NETWORKS & HOW THEY OPERATE

collected ready for delivery.

3 DELIVERY POINT

Pallets are delivered to locations according to

the remit of the haulier.

1 HUB

The centralised distribution centre, where pallets are gathered for onward travel.

FORWARDER magazine

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REGIONAL FOCUS

MIDDLE EAST

N

NR is a member of the Nishitetsu Group, which boasts a

NNR, especially when extending its global footprint. Aversion to risk is

rich history and has been widely acclaimed as a provider of

embedded throughout the NNR culture, (particularly in the Middle East),

high-quality products since its foundation at the beginning

which has seen significant change and conflict, since travelling through its

of the previous century in 1908, in Fukuoka, Japan.

many stages of growth and development. The economies in the Middle

MORE THAN 110 YEARS OF EXPANSION WITH BALANCE.

East have gone through decades of continual growth, from times when oil prices were at their peak, to hitting recession with their collapse in

NNR Global Logistics’ long-term global strategy has always been

2009. While the boom and bust has seen many companies come and go,

to grow and develop its current market presence whilst expanding

NNR’s strategy has always been to grow steadily and invest in long-term

into new emerging markets. Although perhaps not an ‘emerging

sustainability in a region; the UAE being no exception.

market’, the Middle East has become easier to trade with in recent

The UAE and Saudi Arabian government’s strategy to make

times, resulting in tremendous growth over the last 15-20 years.

themselves open to international investment, as well as diversifying

The Middle East has a very definite style of business – as does

their economies away from oil and gas towards renewable green

Japan – and both are modernising at a rapid pace. Both regions are

energy, has paid dividends and driven more growth. Their closer

challenged by a huge generational shift in expectation, driven by

alignment to global trade regulations and human rights has resulted in

access to a wider world attributed in no small way to social media.

additional benefits, driving more external investment in many industry sectors such as aerospace, automotive, technology, renewable energy

There are many synergies between the Japanese and Middle East

and construction. These industry sectors are at the heart of NNR’s

cultures: both have a very strong heritage and respect for tradition.

growth strategy globally, underpinned by decades of expertise in

This has resulted in very close relationships that have strengthened

delivering bespoke innovative supply chain solutions.

significantly over the last 10 years.

Dubai has been awarded with hosting the 2020 World Exhibition, The Japanese ethos has always been to be pragmatic, meaning careful

opening in October 2020, which emphasises its success on the world

study is carried out before making long-term decisions or investment. The

stage and will bring significant opportunities and long-term investment

practice of Kaizen is often deployed to ensure that change is comfortable

beyond the UAE. It reinforces Dubai’s importance as the gateway to

and consistent. These characteristics are available in abundance at

the Middle East as well as the region’s significance to the global

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NNR & KAIZEN

economy. As a direct result, the region has become very important to the global supply chain of many Fortunes 500 companies with many relocating their regional headquarters to Dubai.

NNR as a whole have grown more organically rather than through large acquisitions which has, by contrast, been the preferred route for many of our competitors in order to gain market share. We have traditionally opted to work very closely with strategic long-term partners for many years, however the natural progression was to

IN THE MIDDLE EAST

open our own NNR office in Dubai. In February 2019, NNR Middle East opened to service our global customer requirements locally as well as increase our market share globally. Dubai is a key strategic location with all the international connections by air, ocean and road to the GGC and internationally. The major carriers are utilizing Dubai as a logistical hub for both cargo and passengers. The growth in size and profile of airlines Emirates and Etihad are testament to that.

This latest investment by NNR will ensure we build a long-term platform to work more closely with our partners in the region and also develop a much stronger relationship with our customers. Having a presence in Dubai will ensure we are able to deliver global solutions with local knowledge and expertise; this is key in order to continue to add value to their supply chains as they continue to expand and grow. It is also the key to unlocking further potential throughout the Middle East and Africa.

Simon Harris, Global Sales Manager, NNR FORWARDER magazine

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REGIONAL FOCUS

SOUTH WEST

WANT TO KNOW MORE? Further information can be found at fta.co.uk

Bristol Earlier this month, Bristol City Council launched its air quality consultation, setting out two options: a charging Class C band Clean Air Zone (CAZ) or a diesel car ban. Under the first option – a Class C charging CAZ – van drivers would need to pay a daily fee of £9 to enter the zone; HGVs would pay £100. And while there is a £2,000 scrappage scheme available, it is only open to private cars, despite them being exempt from the CAZ. The Council has also proposed 24/7 access restrictions on a number of streets in the city centre for HGVs over 3.5 tonnes. The second option is a diesel car ban which would apply to a specific central area from 7am to 3pm, seven days a week; it would not apply to taxis, private hire or emergency services.

The consultation closes on 12 August 2019 and the scheme is due to be introduced in 2021.

Bath Bath & North East Somerset Council is also proposing to introduce a charging Class C CAZ, following a consultation

T

which closed in November 2018. The charges would be the same as those proposed by Bristol City Council. The wo cities within the South West of England – Bristol

proposals are yet to be approved by the government, but

and Bath – have been mandated by the government to

if passed, the Council intends to implement the Zone in

implement a series of measures to improve air quality in

November 2020.

the region. While the quality of our air has drastically improved in recent years – nitrogen oxide emissions have fallen by 72 per

A flawed approach

cent since 1970 – there is still much work to be done to ensure

In the view of FTA, a Class C charging CAZ is the very worst

emissions reach their lowest levels possible. In this article, Chris

option for local businesses and the regional economy; we

Yarsley, Policy Manager for the South West of England at FTA, the

are perplexed as to why both Bath & North East Somerset

business organisation which speaks for the logistics sector, provides

Council and Bristol City Council decided to exclude private

an overview of what businesses operating within the South West of

cars and place the heavy financial burden of improving the

England can expect to encounter over the coming years.

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ISSUE43

cities’ air quality on commercial vehicle operators. This decision is

FTA encourages all its affected members to submit a response to

tantamount to a stealth tax on the hard-working local businesses

Bristol’s consultation and ensure their voices are heard. Please

and vehicle operators which already contribute so much to

visit here to submit your application: https://bristol.citizenspace.

the public purse and help keep Bath and Bristol functioning by

com/growth-regeneration/traffic-clean-air-zone/

delivering the goods and services that supermarkets, schools, and other businesses need operate.

Efficient logistics is vital to keep Britain trading, directly having an impact on more than seven million people employed in

Another way

the making, selling and moving of goods. With Brexit, new

According to FTA, neither of these proposals – a CAZ or a diesel

technology and other disruptive forces driving change in the

car ban – would provide the most effective solution to improving

way goods move across borders and through the supply chain,

air quality. After all, CAZs bring no long-term air quality benefit;

logistics has never been more important to UK plc. A champion

due to natural fleet replacement cycles, all vehicles operating

and challenger, FTA speaks to Government with one voice on

in the city would reach this standard anyway in a few years.

behalf of the whole sector, with members from the road, rail,

Instead, councils should concentrate on traffic management

sea and air industries, as well as the buyers of freight services

and encouraging the use of ultra-low emission vehicles and

such as retailers and manufacturers.

alternative forms of transport.

Chris Yarsley, Policy Manager, South West of England, FTA

* National Statistics (2016) Emissions of air pollutants in the UK

AIR QUALITY SCHEMES IN THE SOUTH WEST FORWARDER magazine

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REGIONAL FOCUS

SOUTH WEST

B

ristol: a buzzing city, a port for automotives and, ahh,

The two terminals collectively cover a wide basis of freight:

the home of FORWARDER magazine. So, what’s

Portbury Container Terminal deals with larger vessels including

the South West’s position in the freight industry? Are

the weekly MSC feeder from Antwerp, while Avonmouth

there opportunities for growth? Let’s take a look at the latest

Container Terminal handles smaller vessels at a fast turnaround

market knowledge and the potential we’re currently sitting on…

time, designed for smaller volumes. The Bristol Port’s website says that

The consented Deep Sea Container Terminal will

Bristol is a prime location for shipping goods to and from the

add a further 1.5m TEU. With berthing pockets dredged to 18

south west of the UK, providing key access to ocean carriers and

metres the new terminal will provide a key gateway for container

bulky freight such as ro-ro (roll on, roll off) freight. Due to the

ships – including the new generation of Ultra Large Container

access for marine services, there are freight opportunities for

Ships – to access UK markets. We are ready to build as soon as

both deep-sea and short-sea container operators. Managing the

market conditions are right.

port of Bristol, The Bristol Port Company handles containers that are imported to and exported from the Portbury and Avonmouth terminals.

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The South West – specifically Bristol – is well recognised for its

Bristol’s port has expanded over the years, and the car

access for imports of ro-ro freight. There are over 500 acres

compounds consist of 217 acres of common user storage, and

of car compound at the port, which provides a vast amount of

around 600,0000 vehicles are handled each year. Furthermore,

space to store vehicles. Due to its location, accessibility and

Bristol’s port has over two-million square feet of warehouses,

generous space near the port, Bristol’s main trade function is

which provides ideal storage facilities for imports. There are

for motor vehicles, making it one of the most important areas

in-house IT experts on site who customise stock data, which

for this type of freight.

gives customers control of the goods’ location, delivery and any logistics details. The warehouses provide services such as devanning, storage, picking, packing and dispatches.

Offering multiple services within the supply chain, Bristol’s port is no doubt an important place for freight.

Rachel Jefferies, Editor, FORWARDER magazine

BRISTOL ...AN IMPORTANT FREIGHT HUB FORWARDER magazine

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REGIONAL FOCUS

I

srael is a highly developed western orientated market whose business practice is similar to much of western Europe. Its high gross national product of USD 36,000 per head exceeds those

of several European Union (EU) member states.

Benefits for UK businesses •• Quick adoption of new technologies •• Open to new ideas •• English widely spoken and accepted as business language •• Israeli business community familiar with UK business practice •• Free trade agreement between the EU and Israel •• Similar commercial legal systems to UK •• Only 2 hour time difference

Strengths of the Israeli market include...

•• Regular flights between UK and Israel

•• Growing economy •• Low inflation and unemployment

Challenges doing business in Israel Israel does not present major challenges to UK companies wishing to do business.

•• Shekel is a freely convertible currency •• Reduced government involvement in business •• Strong technological knowledge and entrepreneurship

Look for the Foreign & Commonwealth’s (FCO) Overseas Business

•• Top market for a number of approved patents per capita

Risk report for Israel.

•• High density of start-up companies

EXPORT

•• Major technology companies, such as Google, Microsoft and Motorola, have their Research and Development (R&D) centres in Israel

TO ISRAEL

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UK & ISRAEL TRADE The UK exported £1.3 billion in goods to Israel in 2014. Israel is the UK’s 33rd largest market worldwide. Bilateral trade has

TAX & CUSTOMS CONSIDERATIONS

Israel has signed a double taxation treaty with the UK.

exceeded £3 billion in each of the past 4 years.

Value Added Tax (VAT) The top 10 UK exports to Israel make up to 80% of all UK

VAT is currently charged at 17%. It is based on the duty paid

exports to Israel. These include...

value plus any other taxes and charges applied to imports.

•• vehicles •• pharmaceuticals

Some goods are liable for other taxes. This includes...

•• general machinery

•• Tama, a general ‘up lift’ tax designed to artificially raise the value of imported goods

•• chemicals and plastics

LEGAL CONSIDERATIONS

•• Purchase tax which is charged on the higher Tama value Company/corporate tax Foreign companies can hold a bank account in Israel with

Israel’s commercial law is based on English law. Companies

freely transferable currency. Other taxes levied include:

are advised to seek legal and taxation advice when doing

•• income tax based on worldwide income

business in Israel.

•• national insurance paid by both employees and employers (and which includes compulsory health insurance)

Standards and technical regulations

•• municipal taxes

The Standards Institution of Israel (SII) has responsibility for standards, testing and certification.

•• 5% acquisition tax on purchase of real estate There are no obstacles to capital coming into the country.

Israel has strict marking and labeling requirements that

There are no restraints on the repatriation of profits,

frequently differ from those of other countries. Exporters

dividends or capital by non-residents.

should consult with their Israeli importer prior to shipping any product that will be offered to the local market.

All imports into Israel must have a label indicating...

CUSTOMS & DOCUMENTATION

•• Country Of Origin

Customs

•• Name and address of the producer

Additional dues and charges are also levied for services

•• Name and address of the Israeli importer

rendered in Israeli ports. Israel’s free trade agreement

•• Contents •• Weight or volume in metric units

with the EU has resulted in a gradual reduction in import duties for UK products. However, in order to be eligible for exemption products must meet certain ‘rules of origin’.

Hebrew must be used in all labelling. English may be added provided the printed letters are no larger than the Hebrew.

Documentation All transport related documents for exports to Israel such as bills of lading, waybills and import manifests must include:

https://www.gov.uk/government/publications /exporting-to-israel/exporting-to-israel

•• full name and VAT registration number of the importer

Contains public sector information licensed under the Open Government Licence v1.0.

•• clear description of imported goods, including first 4 digits

•• full name and VAT registration number of UK supplier of the goods’ harmonized system classification number FORWARDER magazine

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FORWARD TECH

V

irtual reality has undergone a huge breakthrough over

The police force has been educating drivers, cyclists and

the last few years, particularly in gaming. Putting this

pedestrians to look out for hazards such as blind spots,

360-degree tech revolution to an educational use, police

left-turning vehicles and opening doors. The content

officers have been educating cyclists and drivers about road safety.

is available to all, and the message is uniform. Steven

Road-related accidents are one of the most common causes of injury

explained a little more about the videos that are shown

(and even fatality). During 2017, around 171,000 casualties and 1,793

through VR technology...

fatalities occurred*. The number of deaths caused by road-related accidents in 2017 represented 0% change from 2016's statistics,

Dooring

so the police force recognised that educating road users could

This video educates drivers on awareness and safety of

positively impact the number of road collisions (no pun intended).

cyclists on the road. According to the Met, on average,

FORWARDER magazine spoke to the Metropolitan Police, who

there are two fatalities and over 700 are injured through

gave us an insight into how exactly these VR clips are making our

dooring-related incidents each year. In Holland the

roads a safer place...

number of injured is much lower, at 250**. So, how is this number so low when Amsterdam is packed with cyclists?

360-degree virtual reality (VR) gives users a different type of

New drivers are taught to use their adjacent hand to open

experience in watching a video. In one form of VR kit, the user places

the car door from the inside, meaning that they have to turn

a blacked-out headset on (similar to a ski mask), and a mobile device

their body (and will therefore either be encouraged to look

is placed in the 'window' of the headset, meaning that the device's

behind them to check for cyclists, or will look into their wing

screen fills the user’s vision. With artificial intelligence technology,

mirror) to open their car door. Encouraging safety checks

the user can physically twist and turn themselves a whole three-

before opening a vehicle door could save a cyclist from injury

hundred-and-sixty degrees, and the video will reflect the user’s

or even fatality, as that is one of the reasons cyclists are at

physical movements. Giving a 3D effect, this VR experience is like

great risk when cycling past parked cars.

no other and the user is captivated in an alternate reality. Quite understandably, this can achieve powerful and eye-opening effects

We also have a video that is currently being edited,

on the user. Met Police recognised this and now uses this method of

which uses the same technology to highlight the benefits

education to put a user in engineered, reality-like situations. Police

of the Dutch-reach method of door opening. The driver or

officers can now set road users in dangerous circumstances such as

pedestrian uses the “off hand” to open a car door, which

a bike incident or a car crash, all without facing the physical or long-

causes the body to turn, giving an improved position to view

term emotional consequences.

outside the vehicle. HGVs turning left and doors being opened into the path of cyclists are the most dangerous and most

We are the team that is responsible for delivering Exchanging Places, an educational tool that has been running since 2010 in excess of 45,000 people.

Steven Wilson, Cycle Safety Team

numerous, respectively, incidents involving cyclist injuries.

MAKING OUR ROADS

VIRTUALLY SAFE

FORWARD TECH Exchanging Places

Simulated car crash

Another form of education for cyclists and their safety when

Designed to shock, the VR simulated car crash places the user as

travelling via roads, which focuses on HGVs. Prior to the 360o VR

the passenger in a car crash. This video was created by the fire

clips, police forces offered cyclists a chance to sit in an HGV with a

service and is also used by the police. It represents how distracted

police officer, whilst a second officer would cycle around the vehicle

driving, such as mobile phone use, not paying attention, distracting

to highlight areas of danger such as left turning and key blind spots.

passengers and speeding can all lead to dangerous driving, resulting

To carry out one safety demonstration, it could take up to four

in a severe crash.

officers to be present during the ‘lesson.’ This was time consuming

everyone but highlights the dangers of driving whilst distracted,

and would mean four police officers need to be off duty.

explains Steven. The VR experience enacts the scene of a car crash,

We have a simulated car crash that is not for

placing the participant as the front-seat passenger, witnessing the Since the VR 360 videos have been introduced, the Met Police are

dangers, the crash, and the distressing scenes after the crash. Whilst

able to provide quick and safe educational visits that require less

the Met Police recognise that this video may not be for everyone and

time and staff.

can leave viewers shocked, it uses a more impactful method in order

o

for the message to hit home. Whether you’re a driver or passenger, Moving forward we have noticed that not every location or user

it’s important to recognise dangers before they get out of control.

has the ability to climb into a truck, so we took the decision to move to virtual reality. This has been far more efficient to run the project,

Not only do these videos provide an educational message, they also

as two policing staff can now deliver to up to 16 people at one time.

provide warnings for the consequences that follow. Drivers may

We are also less vulnerable to the weather [affecting the experience],

speed or allow distractions due to smaller consequences such as

as the equipment is portable and can be delivered indoors.

being late to work, or acting cool in front of friends. However, the consequences of danger could be much worse, such as putting yours and other lives at risk, or facing jail time should the danger cost a life.

With the use of these VR experiences, road users can be taught to be aware and vigilant of the dangers around them.

Another major advantage is that the video itself doesn’t require any expensive equipment to present to its audience. Although we use the Oculus VR system, the video has been uploaded to YouTube and works with any smart phone device. Simply hold the device out in front of you whilst the video is running and it will be usable to you. Part of the reason for this is these dangers aren’t London-only problems, and whilst many cities and forces may not experience the same numbers of incidents, there is no reason why they cannot benefit from our resources. Any Local authority or police force can contact us for a copy of the video for their own use.

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The Metropolitan Police force has been showcasing these educational videos for over ten years, tackling the factors that contribute to accidents that occur daily. Our roads can be made safer with a little more thought and care, which is exactly the message these videos aim to achieve.

Rachel Jefferies, Editor, FORWARDER magazine * 2017, Gov.UK road casualty annual statistics for Britain ** Statistics from DfT

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67

FORWARD TECH

T

he rise of the machine is fuelling essential discussions about the future role of workers – not least within logistics.

With full automation not an option in the foreseeable

future how are companies to meet challenging productivity goals?

With improving the workforce experience now a priority, Andreas Koenig, CEO, ProGlove considers the role of wearable technologies, such as barcode scanners and glasses, in transforming the working environment and providing the real-time data that can unlock worker potential.

Optimal Environment

Augmented Experience

Organisations in every market are considering the changing role of

Opportunities abound to augment worker experience. While

employees in response to a workplace that is increasingly data driven.

warehouse and logistics processes have been optimised in recent years

The growing maturity of machine learning and artificial intelligence

there are still many aspects of day-to-day roles that are sub-optimal. Just

is increasingly influencing day to day activity in any number of roles.

consider the time wasted walking back to static work stations to input

Just consider the social media giants such as Facebook now creating

data and receive the next task. The challenges associated with juggling

thousands of new jobs for individuals to identify hate speech, jobs

scanning devices while lifting items, especially at height. The frustration

that are becoming possible only as a result of the introduction of

of locating the right item in a mix of apparently identical products.

state of the art algorithms.

Wearables such as gloves with detachable scanner are safer, with both Similar thinking is required in every market to achieve a seamless

hands free at all times, and easier to use. Leveraging ergonomic science,

and effective man/machine interaction, especially those areas such

these devices minimise extraneous movement helping individuals to

as warehousing that are already struggling to recruit and retain

stay productive for longer and avoiding fatigue induced error.

skills. According to a recent report by the UK Commission for Employment and Skills, only 9% of the industry’s existing workforce

Critically, wearable devices enable a decentralised data model, where

is under 25 years old. To fill the skills gap and meet increasingly

workers are empowered with real-time information. With adjustable

challenging productivity and efficiency goals, companies need to find

feedback options, such as acoustic signals, vibration and LEDs on

a way to make the industry more attractive.

the back of the hand, a worker receives immediate confirmation of correct product selection. This feedback not only minimises delays

Creating an enhanced working environment is key to attract and

and errors, improving productivity, but also avoids worker frustration.

retain staff. However, better rest areas and improved terms and

Wearable devices can also include display screens or be connected

conditions are not enough. Companies need to find a way to improve

to smartwatches or wearable terminals to provide individuals with

day to day worker experience, minimising the physical overhead and

additional information, such as the next pick location. There is no

reimaging jobs to unlock individual potential.

longer any need for tiring and unnecessary activity – every step, every arm movement is directly related to undertaking the task at hand.

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Man and Machine The provision of real-time information via an ecosystem of wearable

As the warehouse environment changes and companies look to

devices is changing the worker experience. Day to day activity is safer

automate simple, repetitive tasks, the role of the human workforce

and more productive; but workers are also more empowered by

will evolve. With an array of wearable devices augmenting not only

real-time information to make decisions and leverage that essential

the productivity but also the experience of the human workforce,

human intelligence to recognise and respond to the situation. The

organisations can create an environment that is both safer and more

result is not only better human to human collaboration but also

appealing to the next generation.

human to machine – and a workforce that is fulfilling its potential.

Andreas Koenig, CEO, ProGlove

WEARABLE TECHNOLOGY

BRINGING DATA TO THE USER & UNLOCKING WORKER POTENTIAL FORWARDER magazine

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M&A for the global freight & logistics industry

+44 (0)20 3872 6906 • enquiries@freightmergers.com 11 Gower Street, London

Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual client’s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business.

We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.

www.freightmergers.com 70

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F R E I G H T

Are you planning to buy or sell a freight forwarding company?

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M&A FOCUS

F R E I G H T

WITH

CLOSING OF MACGREGOR’S TTS ACQUISITION POSTPONED TO Q3 2019

M

MacGregor, part of Cargotec, announced on 8 February,

2018 that it has entered into an agreement to acquire the marine and offshore businesses of TTS Group

ABOUT MACGREGOR

ASA. The acquisition is subject to regulatory approvals from the

MacGregor is a leader in intelligent maritime cargo and load

competition authorities in Germany, South Korea and China.

handling with a strong portfolio of MacGregor, Hatlapa,

MacGregor announced the approval from the German regulator on

Porsgrunn, Pusnes, Rapp and Triplex products, services and

6 November 2018 and the approval from the South Korean regulator

solutions, all designed to perform with the sea.

on 27 December 2018.

Shipbuilders, shipowners and operators are able to optimise MacGregor announced in March that it expected to receive approval

the lifetime profitability, safety, reliability and environmental

from the competition authority in China and close the transaction

sustainability of their operations by working in close

during Q2 2019. Due to a longer than expected regulatory process

co-operation with MacGregor. www.macgregor.com

in China, the company currently expects closing of the transaction to take place in Q3 2019.

MacGregor is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2018 totalled approximately EUR 3.3

For more information please contact...

billion and it employs around 12,000 people worldwide.

Pasi Lehtonen, Senior Vice President, Marketing,

www.cargotec.com

Business Development and Strategy, MacGregor tel. +65 91737550, pasi.lehtonen@macgregor.com Robin Thuillier, Communications Director, MacGregor Tel. +65 9730 4301, robin.thuillier@macgregor.com

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DOWNLOAD THE FREE APP TODAY

UK +44 (0)1454 628 794 USA +1 (646)968 0534 UAE +971 04 246 2836 FORWARDER magazine

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M&A FOCUS

F R E I G H T

WITH

COMPANIES

FOR SALE FRENCH FREIGHT FORWARDER

GERMAN FREIGHT FORWARDER

Ref. 898FM | France

Ref. 763FM | Germany

Key business features

Key business features

•• Established in 2004

•• International air & ocean freight forwarder

•• Privately owned

•• Privately owned – one shareholder

•• International air & ocean: 70%

•• 3 offices across Germany

•• Logistics & road freight: 30%

•• 19 staff

•• 46 staff (2 locations)

•• 50% air freight, 50% sea freight | 70% export, 30% import

•• Clearly defined 2nd-tier management structure

•• Sectors: events logistics and general cargo

•• Export: 66% (China, India, S.E Asia) | Import: 33%

•• Export to China, South America, North America

•• Sectors: aerospace, events, AOG, general cargo

•• Import from China

•• Turnover €16m

•• Turnover €7.0m

•• EBITDA €1.0m

•• PBT €1.0m

IF YOU ARE INTERESTED IN ANY OF THESE OPPORTUNITIES, PLEASE CONTACT...

FORWARDER magazine ISSUE43

74

SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH

+44 (0)20 3872 6906

enquiries@freightmergers.com

GERMAN FREIGHT FORWARDER

SOUTHERN & SOUTH AMERICAN N.V.O.C.C. & FORWARDER

Ref. 290FM | Germany

Ref. 448FM | South East USA & South America

Key business features

Key business features

•• Established in 1980

A licensed, national customs broker, freight forwarder and NVOCC

•• Privately owned

•• Established 20 years ago

•• 2 offices across Europe, 44 staff combined

•• Privately owned – looking to continue under new ownership

•• 90% sea freight – Asia, EU, Far East | 10% air freight

•• 20 staff across 3 locations

•• Imports: FAK Cargo, consumer, textiles, industrial

•• Sector: focus on moving large mining, construction and oil/gas machinery, also moving general freight

•• Exports: Automotive, chemicals, industrials

•• 60% ocean | 30% road | 8% air | 2% rail

•• Owner would look at retaining a minority stake in the business

•• Turnover $10m

•• Turnover €20m | PBT €200k •• No debt

DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS

david@freightmergers.com +44 (0)20 3872 6906 FORWARDER magazine ISSUE43

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F R E I G H T

COMPANY SUMMARY:

WITH

MULTIMODAL FREIGHT FORWARDER

Ref. 2232FM | London Heathrow (LHR) Key business features

AIR

Import 17% Export 48% OCEAN

•• Company trading 10+ years •• Six full-time members of staff including two Directors •• IATA and BIFA accredited •• Diverse spread of clients, top 15 represent 78% of T/O •• Global network of partners offering multimodal solutions •• Moved 683,218 kg of air freight in 2017 ••157 LCL and 175 FCL shipments in 2017

Financials

Import 18% Export 8% ROAD

Import 3% Export 1% UK DOMESTIC

4%

FINANCIALS

T/O: £1.3m Adj. PBT: £200k

2018 ••Turnover: £1.30m

GET IN TOUCH

+44 (0)20 3872 6906

•• Gross profit: £410k •• Adj. Profit Before Tax: £200k 2017 ••Turnover: £1.43m •• Gross profit: £454k

SELLER OF THE MONTH •• Adj. Profit Before Tax: £220k

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Ref. 4356FM | UK, US & Germany Overview •• My client offers global freight forwarding, customs brokerage and supply chain management providing air, ocean & road services alongside value-added services •• Having grown organically over a period of 45 years, they are now generating annual consolidated revenue of €300+ million •• Originally established in Europe, they now have a worldwide presence with 20 offices and 1,000+ employees whilst still remaining privately owned ••The primary markets for my client are China, U.K, Australia, South Africa, the Middle East and the U.S. •• With consistent profits and a capital fund, my client is in a strong position with the ability and capacity to acquire privately owned companies

Investment remit •• Focus on international freight (air and ocean), with limited trucking or domestic operations •• Companies located in UK, U.S and Germany ••Turnover of the business to be a minimum of €5.0m, preferably €10m - €50m •• Privately owned companies •• 5+ staff •• Gross operating margin: Expected to be in region of 15 to 30% •• Company must control business rather than large amounts of agent-routed cargo

BUYER OF THE MONTH FORWARDER magazine

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RECRUITMENT FOCUS POWERED BY

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NCHI RELAU ON SO

NG

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RECRUITMENT FOCUS POWERED BY

G NCHIN RELAU SOON

CUSTOMS BROKER

SALES DEVELOPMENT EXECUTIVE

NORTH FELTHAM / HEATHROW, UK FULL TIME – MON TO FRI 9AM TO 5.30PM £25,000 TO £30,000 D.O.E. jason@headfordgroup.com | +44 (0)1454 628 779

EAST SUSSEX, UK UP TO £40,000 BASIC COMMISSION STRUCTURE TO BE DISCUSSED CAR ALLOWANCE UP TO £4,800 jason@headfordgroup.com | +44 (0)1454 628 779

We have an opportunity with a Freight Forwarding organisation who require a Customs Broker to join an ever-growing team.

Details are as follows •• Processing Air/Ocean Import & Export customs entries •• Handle the small amount of Road Freight shipments we

have – mainly email communication and data input •• Take ownership of our AEO (Authorised Economic Operator) – knowledge/experience preferred •• Ability to work closely with UK customs and keep up to date new processes/procedures •• Experience in Job costing and Invoicing customers •• Experience using Sequoia system preferred •• Experience using CNS/DESTIN-8 preferred •• High Quality Customer Service expected / Good Telephone manner •• Must be Computer Literate •• At least 2 years experience in the industry •• Ambitions to grow/develop department •• Plese contact Jason Pocock if this is of interest to you

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We have an opportunity for a well-established International Freight Forwarder in East Sussex who require a Sales Development Executive.

The ideal candidate should have a minimum of 3 years sales experience within the forwarding industry, with knowledge of all modes of transport and Warehouse Logistics.

They will be required to generating new business on an ongoing basis, be driven, ambitious and a successful sales hunter.

Responsibilities •• Developing and securing new business •• Ensure targets are met or exceeded in line with business plan •• Compile a healthy pipeline •• Complete reporting via CRM •• Maintain existing business •• Excellent communication skills, both verbal and written

Qualifications •• Ambitious and driven personality •• The ability to work individually as well as part of a team •• Comprehensive knowledge of all modes of transport •• Current/clean driving licence

VACANCIES UNITED KINGDOM

NETWORK CONTROL GROUP SUPERVISOR – TRANSPORT MANAGEMENT

COLNBROOK/HEATHROW, UK SALARY £29,000 BASIC + £4,000 SHIFT ALLOWANCE SUNDAY TO THURSDAY, 7:30PM TO 4:30AM 22 DAYS ANNUAL LEAVE, RISING TO 26 IN TIME ACCESS TO COMPANY BENEFITS PORTAL STAKEHOLDER PENSION EXCELLENT PROGRESSION OPPORTUNITIES ACCELERATED DEVELOPMENT OPPORTUNITIES jason@headfordgroup.com | +44 (0)1454 628 779

We have an opportunity for a Network Control Group Supervisor with one of the biggest freight forwarders in the world.

This is a Management role, based at off the Southern Distribution Centre in Colnbrook. Managing 6 direct reports of varying experience levels, we are seeking a proven manager with experience in transport management and analysis of technical data. The NCG team are responsible for monitoring all fleet vehicles to ensure timely delivery of shipments and customs clearance of shipments in the air to ensure our time definite delivery services can be achieved.

We are seeking a candidate who has experience working with Customs systems, transport or warehouse management systems, technical ability is key for this role and proven experience working with and training staff on complex IT systems is a necessity.

CUSTOMS CLEARANCE CLERK HEATHROW, UK – £22,000–£30,000 tom@headfordgroup.com | +44 (0)1454 275 934

•• Completing a high standard of air/sea import entries •• Working accurately in fast-paced environment •• 3 or more years’ experience with customs entries

Role

•• To implement and support departmental strategies. To assist in managing the day to day operation and staff within the NCG, in order to effectively monitor all elements required for successful network operations. Reporting any detriments to service, highlighting root cause and analysis with short/long term solutions. To monitor and communicate all departure and arrival times within the SDC/ Customer Collections/Deliveries.

•• The Network Control Supervisor is responsible for the performance of his shift or function within the network group.

He/she must ensure that all operational problems are resolved/ or escalated to direct report, so that customer expectations are achieved and resources optimised, within operational cost performance, agreed budgets.

•• Must be able to lead, manage, motivate and communicate effectively to all areas and levels of operations staff within the team.

•• Key focus on achieving service excellence within agreed cost parameters while maintaining a strong customer facing position and driving improvement in customer satisfaction.

•• •• Must be organised and facilitate staff Rosta coverage as well as holiday/Overtime approvals.

•• Successful candidate will be required to work flexible hours around the operation to ensure departmental needs are satisfied.

•• Successful candidate must be committed to travel away on management training courses and events.

•• Skill/Experience required •• Minimum 3 to 5 years of man-management experience within or a similar industry.

•• Higher level of education with additional qualifications specific to this role.

•• High level of Microsoft office knowledge/experience.

•• Dangerous Goods by road and by air •• Health and safety •• Man management •• Knowledge of the UK Road Maps would be an advantage

RECRUITMENT FOCUS POWERED BY

OCEAN EXPORT SPECIALIST

AIR OPERATOR AGENT

ATLANTA, GA

SCHIPHOL, NETHERLANDS €39,000–€43,000

tom@headfordgroup.com | +1 (470) 558 2953

Key info •• $40k-$50k •• Minimum of 2 years in ocean export role •• Full documentation A-Z

G NCHIN RELAU SOON

paul@headfordgroup.com | +44 (0)1454 628 785

Key info •• Maintain closer working relationships with clients, airlines, hauliers and destination offices

•• Identify and resolve issues, the candidate will be

empowered to act on their experiences to resolve problems or stop any potential issues before they occur •• Providing rates to clients through web based platforms

AIR EXPORT MANAGER CHICAGO, IL tom@headfordgroup.com | +1 (470) 558 2953

Key info •• Salary based on experience •• 5+ years managerial experience •• Working for a top 25 global freight forwarder

ROAD OPERATOR MUNICH, GERMANY €39,000–€42,000 paul@headfordgroup.com | +44 (0)1454 628 785

Key info •• Handle day-to-day operational issues maintain smooth

GATEWAY SUPERVISOR CHICAGO, IL

flow of information in amongst other office staff •• Ensure that all quote requests are dealt with immediately •• Liaise with accounts – and other departments

tom@headfordgroup.com | +1 (470) 558 2953

Key info •• $60k-$70k •• 2+ years freight forwarding industry experience •• Supervisory experience in a freight forwarding environment

OCEAN IMPORT & EXPORT OPERATOR ANTWERP, BELGIUM €39,000–€43,000 paul@headfordgroup.com | +44 (0)1454 628 785

Key info •• Assist and advise customers of shipments, arrival, clearances and deliveries

•• Build close, strong relationships with customers/clients •• Handling Import & Export shipment processes

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VACANCIES INTERNATIONAL

OCEAN OPERATOR

MARITIME AGENT, IMPORT & EXPORT

HAMBURG, GERMANY €39,000–€42,000

LE HAVRE, FRANCE SALARY IS COMPETITIVE FOR THE RIGHT PERSON 35 HOURS PER WEEK 30 DAYS HOLIDAYS PER YEAR becky@headfordgroup.com | +44 (0)7843 906 423

paul@headfordgroup.com | +44 (0)1454 628 785

Key info •• Execute all export shipments and documentation with

the highest level of accuracy •• Build close, strong relationships with customers/clients •• Assist and advise customers of shipments, arrival, clearances and deliveries

OCEAN OPERATOR DUSSELDORF, GERMANY €39,000–€42,000

Key info •• A maritime agent with experience in sea freight export and import

•• You will be responsible for the complete management of all import and export operations •• Seeking someone who holds motivation, flexibility and autonomy with a minimum of 3 years of experience in international shipping •• It is essential that the successful candidate is fluent in English and French as the head office and main running of the Le Havre office will be done from Germany

paul@headfordgroup.com | +44 (0)1454 628 785

Key info •• Execute all export shipments and documentation with

the highest level of accuracy •• Providing rates to clients through web based platforms •• Ensure systems are accurately used and updated

AIR OPERATOR AGENT FRANKFURT, GERMANY €39,000–€42,000 paul@headfordgroup.com | +44 (0)1454 628 785

Key info •• Maintain closer working relationships with clients, airlines, hauliers and destination offices

•• Identify and resolve issues, the candidate will be

empowered to act on their experiences to resolve problems or stop any potential issues before they occur •• Providing rates to clients through web based platforms

AGENT DE TRANSIT, POUR SERVICE ÉVÈNEMENTIEL PARIS, FRANCE PROPOSED GROSS SALARY: €35K PER ANNUM PARIS-BASED OFFICE – SOMEONE LOCAL IS ESSENTIAL becky@headfordgroup.com | +44 (0)7843 906 423

Key info •• French native and strong level of English (conversational and written) required

•• High availability - autonomous and resourceful •• Maritime knowledge is a plus •• An interest in Live Entertainment or experience in this field is highly desired

•• Experience with air & ocean – import & export

Fill your vacancies

Back oďŹƒce

Let us assist with your company's growth...

Finance

Europe +44 01454 275957 ryan@headfordgroup.com

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Operations Sales Management

USA Sourcing market-leading talent.

www.headfordgroup.com

Your strategic growth partner.

Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media

Considering a change?

More responsibility?

Fairer pay?

Better commission?

Send us your CV today...

Asia +1 404 592 6315 lewis@headfordgroup.com

Middle East +971 (0) 45 015 675 simon@headford.ae

FORWARDER magazine

UAE

ISSUE43

85

MARKETING FOCUS WITH

A

ny event manager will know that running a large conference,

to assume that activity during the standard 9–5 working hours are the

exhibition or expo is no mean feat. It’s not a job for the

least active for social networking on Twitter, with the exception of lunch

disorganised, and between managing attendees, speakers,

breaks 12-2pm. However, if your marketing is aimed towards businesses,

staff, setup, marketing and sales, there’s so much to do. An event

it could be worth testing the 9-5-hour waters, as companies are more

executive worth their salt will work tirelessly for a year to 18 months

likely to be active on social media during work hours.

to get every detail in place for the day.

Instagram is one of the biggest social media platforms at the moment.

Social media takes up a big chunk of our lives. We scroll during our

It allows users to express their channel in pictures, creativity and

lunch breaks, on the bus, even while the kettle is boiling. The average

links, and is one of the biggest forms of money-making for Instagram

user spends 142 minutes per day on social media…

'influencers.' An influencer is essentially a user who has a large number of followers, and is endorsed by brand to advertise their

This next question might be a bit of a tough pill to swallow:

products to their followers through Instagram posts.

considering we spend so much time online, is your company really doing enough to promote your brand across your social media

Due to a hype around Instagram, having an active account within the right

channels? Are you really utilising this free marketing tool for your

industry could be worthwhile for your marketing purposes. According to

products and services? One of the most powerful methods to target

research, Instagram is the most active during the following times:

specific and brand new audiences. Do you know the secrets behind brilliant social networking? FORWARDER has put together some

Monday: 7pm and 10pm

Friday: 1am and 8pm

tips on how to maximise your engagement when posting on your

Tuesday: 3am and 10pm

Saturday: 12am and 2am

social media channels.

Wednesday: 5pm

Sunday: 5pm

Thursday: 7am and 11pm Pick your timing right Peak times aren’t a myth. There will be certain times and days that

However, if you make an Instagram account, make sure you post on

different social media platforms will be more active than others. It’s

it. Nothing screams time deficiency more than a dormant Instagram

wise to do your research, and remember: not every social media

account with 3 posts listed from July 2012. Use it or lose it.

platform is equal. LinkedIn, for example, is used more throughout the week than it is during the weekend. LinkedIn users are most

Maximise engagement

likely to be active for businesses purposes. Keep this in mind when

There are other sneaky tricks to the trade when it comes to maximising

posting on LinkedIn, particularly relevant to B2B-based companies.

your engagement online. Using hashtags (#) can enhance your post’s interaction, as anyone who searches the hashtags (usually searching for

Twitter is commonly used throughout weekdays, however research

a specific topic or keyword) is more likely to find your tweet/post. For

suggests that the peak times for Twitter engagement is 8:00–10:00

example, hash-tagging #freight might generate interest from industry-

AM, during the 'waking up' period. Most people check out the latest

specific social media users, increasing your post interaction rate.

news stories and social media first thing in the morning. Another peak

#freight #forwarding #cargo #projectcargo #oceanfreight

time for Twitter is outside work hours 5:00–9:00 PM. It could be safe

#warehousing #courier #supplychain #distribution.

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Images and graphics will also boost your engagement significantly.

Social media can be an easy field to play once you do your

Attaching an eye-catching image will draw the attention of the reader

research. Understandably, social media marketing isn’t

much more than a plain text tweet will. Try and choose something

for everyone, and sometimes it takes a certain ‘knack’ to

in the style of your branding – this will not only look consistent, but

master. Above all, it takes time and requires consistency.

will also embed your brand’s style.

We understand that social media marketing is crucial for companies, yet can be difficult to find time to dedicate

Make use of what’s currently trending –trending terms (sometimes in

to. Stressed about spending time on your social media

the form of a hashtag) are a great way to boost your interaction, taking

advertising? Freight Media can help, offering services for

advantage of the internet’s most talked about terms at that present

all of your marketing needs. From posting to social media

moment. For example, the top trending terms on Twitter fairly recently

maintaining, Freight Media’s team of marketing experts

was #NationalEmojiDay. It would be ideal to make these as relevant to

will assist you with how to get the most out of your online

your industry and followers as possible (see below for exemplar tweet).

presence, targeting the right audience for your client-base.

Want to find out more? Visit freight-media.com Rachel Jefferies, Editor, FORWARDER magazine

Create brand opportunities Creating brand opportunities when posting on social media is a brilliant way to market your services consistently, and it’s even better when you can relate it to everyday life for the user, e.g...

•• Christmas countdown •• Holiday celebrations (e.g. Hallowe'en, New Year, Easter, Valentine’s Day) •• Weekly set posts (e.g. Motivational quote Mondays, throwback Thursdays) Posting alongside events, holidays or themes will encourage consistent posting. You might also benefit from users searching the keywords (similar to ‘trending’, addressed in the previous bullet point), as social media users will be more likely to search for 'Christmas' during the holiday season.

STAYING SOCIAL ON YOUR MEDIA CHANNELS FORWARDER magazine

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THE LAST WORD...

BELUGA WHALES SAFELY LAND IN ICELAND

T

wo former captive whales, Little Grey and Little White,

We’re absolutely delighted Little Grey and Little White have safely

have safely touched down in Iceland following a 6,000 mile

touched down in Iceland. This is a complex but inspiring project and

flight from China. The pair now face the final stage of their

we’ve been working with the whales for months helping to prepare

journey by truck and ferry to the world’s first open water sanctuary

them for travelling to their new home. We'll continue to carefully

for beluga whales.

monitor the whales but we’re pleased with their overall progress and welfare checks, which have been taking place throughout the

The SEA LIFE Trust has today confirmed that Little Grey and Little

relocation. The co-ordination of this project has been down to so

White have arrived at Keflavik Airport (Iceland’s International

many people and we’re extremely grateful for all their hard work,

Airport) after having successfully completed the first leg of their

and are thrilled this epic journey has gone as planned.

landmark journey. The flight, sponsored by Cargolux Airlines Intl,

Andy Bool, Head of SEA LIFE Trust

landed locally this afternoon. The whales will now continue onto their new home, a large sanctuary in a natural bay on Heimaey, one

The 747-400ERF freighter plane was welcomed onto the tarmac with

of the Westman Islands, located off the southern coast of Iceland.

a ceremonial water salute from two fire trucks firing a water arc over the plane, in celebration of Iceland’s newest residents’ safe arrival.

The two belugas were transported in custom-made slings designed to their exact physical requirements, and were then placed in tailored

Little Grey and Little White will now be transferred on board two

containers. After a lorry trip from Changfeng Ocean World to

lorries from Keflavik Airport before catching a ferry to Heimaey –

Shanghai Pu Dong airport, the whales were loaded onto a specially

off the south coast of Iceland. Once they arrive on the island, they

branded Cargolux freighter. The procedure was successful and the

will be placed in their dedicated sanctuary quarantine care pool for

aircraft departed Shanghai.

monitoring and resting after their epic journey. They will then move to their new home in the secluded open-water bay.

Little Grey and Little White were monitored by their care teams to ensure they remained safe and comfortable throughout the 11.3012-hour flight. A Cargolux engineer and a team of global veterinary experts with experience in transporting marine mammals were also on board, to guarantee the whale’s welfare, whilst ensuring flight safety requirements were upheld.

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WANT TO KNOW MORE? Further information can be found at sealifetrust.org

We are delighted that Little Grey and Little White enjoyed a

Having been originally involved in discussions about a sanctuary

seamless journey onboard our Cargolux aircraft. The success of this

with SEA LIFE 20 years ago, and having helped with this beluga whale

undertaking is the reflection of the dedication and commitment of

project from the beginning, WDC is naturally very excited to be part

teams across all of our organisations who worked tirelessly to make

of the welcoming committee for Little White and Little Grey as they

this happen. This epic relocation required complex logistical efforts,

touch down in Iceland. The world’s first whale sanctuary represents

and we are proud to have been part of this incredible journey.

a pathway to the end of the keeping of whales and dolphins confined

We hope that Little Grey and Little White rapidly adapt to their

for entertainment. We are proud to be a partner of this important

new home and that their story will serve as a precedent for other

project that will improve welfare for these belugas, and show the

cetaceans held in captivity.

world that there is an alternative to whale and dolphin captivity.

Richard Forson, President and Chief Executive Officer, Cargolux

Cathy Williamson, End Captivity Programme Policy Manager, Whale and Dolphin Conservation

Created in partnership with global marine wildlife charity, Whale and Dolphin Conservation (WDC), the SEA LIFE TRUST Beluga Whale

The sheltered bay will be the world’s first open water sanctuary for

Sanctuary is one of the biggest developments in captive whale and

beluga whales in what is a ground-breaking global marine welfare

dolphin care and protection in decades and the first of its kind to

project. The bay, which measures approximately 32,000 sqm with

be created for cetaceans.

a depth of up to 10m has been chosen to provide a more natural sub-Arctic environment and wilder habitat for these amazing whales to call home.

For more information about the SEA LIFE TRUST Beluga Whale Sanctuary, visit www.sealifetrust.org FORWARDER magazine

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INDUSTRY SERVICES DANGEROUS GOODS TRAINING & CONSULTANCY FOR INTERNATIONAL LOGISTICS T: 0800 177 7871 W: logicomhub.co.uk

F R E I G H T

Your leading provider of premium UK & European logistics

Are you planning to buy or sell a freight forwarding company? +44 (0)1454 275930 • enquiries@freightmergers.com

To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050 To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050

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UK | 03/01/2018 USA | Middle East |

Strategic recruitment for the freight industry 03/01/2018 09:05

+44 (0)1454 628 770 www.headfordgroup.com

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Your leading provider of premium UK & European logistics

To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050

Your leading provider of premium UK & European logistics

To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050

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Your leading provider of premium UK & European logistics

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THE LAST WORD...

THE TEAM...

CRAIG EDITOR-IN-CHIEF RACHEL EDITOR RICHARD ADVERTISING DOM ADVERTISING NICK ADVERTISING TIM DESIGNER

A FINAL WORD FROM

THE EDITOR...

N

ext issue, we will be focusing on air freight and airlines.

Air freight is one of the most popular modes of cargo, and with a fast turnaround time and reasonable bulk

capacity, airlines don’t seem to be slowing down. Join us for the next issue to read all about one of the most talked-about subjects in the supply chain. Complementing the topical focus, our regional focus is Heathrow, London. These foci go hand in hand: Heathrow is a major international hub for both commercial and chartered transport journeys. We’ll be delving into the history, news and interesting facts about the airport, so make sure you check in with us again next month.

Rachel Jefferies, Editor, FORWARDER magazine

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NEXT MONTH...

MONTHLY FOCUS

PUBLISHED BY

Air freight & airlines

REGIONAL FOCUS

UK: Solent | Global: Scandinavia

INDUSTRY NEWS

More news and press releases from the world of freight

FOCUS ROUNDUP

Articles from the last 12 months relevant to the focus

ASK THE EXPERTS

Topical knowledge from the FTA and other industry experts

FORWARD TECH

Industry knowledge focused on technology and advancements

MARKETING FOCUS

We help you to get your message out to the industry

M&A FOCUS

More from the world of mergers & acquisitions in freight

RECRUITMENT FOCUS

Current jobs and candidates from Forwardingjobs

Please be aware, in this dynamic industry these topics and features are subject to change.

Please note: whilst we take care to proof read our own and others' content, we cannot be held liable for mistakes in the magazine or on the website, or for the opinions or information put forward by contributors.

I

f you would like your editorial to feature in next month’s magazine,

Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT twitter.com/ForwarderMag ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com EDITOR-IN-CHIEF

Craig Headford craig@freight-media.com • +44 (0)1454 275 946 EDITOR

Rachel Jefferies rachel@forwardermagazine.com ADVERTISING

Richard Booth richard@freight-media.com • +44 (0)1454 275 952 Dom Roberts dom@freight-media.com • +44 (0)1454 628 794 Nick Pratt nick@freight-media.com • +44 (0)1454 275 931 DIGITAL MARKETING

Darren Glasspool d.glasspool@freight-media.com GRAPHIC DESIGN

please contact our editor Rachel using the contact details to the

Tim Headford tim@forwardermagazine.com

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WHAT’S COMING UP...

Manchester Australasia WCA

#26

94

North East Benelux

Trevor Paul, Twente Express

#28

Northern Ireland Africa Eddie Buist, Peter Murphy, Action International

AIRFREIGHT & AIRLINES Solent Scandinavia

Introducing...

Freightabase

#32

UK & GLOBAL COURIER

PUBLISHEDDECEMBER2018

Sela Koydengoctu, DGS Group

HAZARDOUS GOODS

#30

ISSUE43

South West Middle East

PUBLISHEDOCTOBER2018

Karl Hodgkinson, Howard Tenens

PROJECT CARGO

FORWARDER magazine

PUBLISHEDAUGUST2018

Simon Beechener, Simpex

Scotland Far East

UK DISTRIBUTION & NETWORKS

Midlands Mediterranean Introducing...

Loadie

PUBLISHEDNOVEMBER2018

AIRPORTS & SEAPORTS

Yorkshire The Americas

SUPPLY CHAIN

#35

#33

#31

PUBLISHEDJULY2018

PUBLISHEDFEBRUARY2018

ne Barber, aid

PUBLISHEDJUNE2018

ool & North Wales subcontinent

EUROPEAN ROAD

PUBLISHEDAPRIL2018

PUBLISHEDMARCH2018

PERATURE TROLLED

#29

PUBLISHEDSEPTEMBER2018

#27

OCEAN FREIGHT & SHIPPING LINES Heathrow & London Iberia Featuring...

Antwerp XL

WAREHOUSING & STORAGE

Essex, Kent & Sussex Eastern Europe

#34

CUSTO & BON

Felixsto Wester

George George

#36

#37

#39

TEMPERATURE CONTROLLED

Liverpool & North Wales Indian subcontinent

OMS CLEARANCE NDED W’HOUSING

owe & Ipswich rn Europe

AIR PORTS & SEA PORTS Manchester Australasia

#41

#43

EUROPEAN ROAD & EXPRESS

SUPPLY CHAIN & RETAIL

Featuring...

Retail Transport Services

Featuring...

Freight Logistics Solutions

Yorkshire The Americas

Scotland Far East

PROJECT CARGO & ABNORMAL LOADS North East Benelux

UK DISTRIBUTION & NETWORKS South West Middle East

HAZARDOUS & DANGEROUS GOODS Northern Ireland Africa

#45 WAREHOUSING & STORAGE

Heathrow & London Eastern Europe

AIR FREIGHT & AIRLINES Solent Scandinavia

UK & INT’L COURIER

Midlands Mediterranean

Featuring...

Allseas Global

e Baker, e Baker Shipping

#38

#40

#42

#44

#46

= printed issue

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READ ALL ABOUT IT! MDXpress is the culmination of more than 30 years of freighting experience.

EXPRESS FREIGHT

Our aim is to be your partner and provide a firstclass customer experience, guiding you through the transport process and treating every shipment with the same high level of attention as your first booking.

The partner philosophy is...

'It’s not just a shipment, it is our shipment.'

ROAD FREIGHT

OCEAN FREIGHT

AIR FREIGHT

Midlands office

Scotland office

MDXpress Ltd Station House Station Road Shenstone Lichfield, WS14 0NW +44 (0)1543 484346

MDXpress Ltd MDXpress Ltd Ancaster Business Centre 29 Hill Top Cross Street Tonbridge We're into our third year Callander FK17 8E TN9 now 2UNand all of our issues are available on ISSUU.com – just search 'Forwarder'.

Of course, you can always Stirlingshire Kent read the latest issue on our website, at... +44 (0)1360 602000 +44 (0)1732 440582

South East office

FORWARDER please call or email info@mdxpress.co.uk and we will contact you as soon as possible.

MAGAZINE.COM /READ-FORWARDER To receive a quotation or more information about MDXPRESS,

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A WORLD OF KNOWLEDGE EXPERTLY DELIVERED.

However large or complex your cargo, we’re experts in solving the big shipping problems, worldwide. We’ve built a wealth of unrivalled expertise in out of gauge cargo – and a reputation for making light work of the most challenging, time-critical deliveries. With a logistics network that spans the globe, we’re the team you can turn to for big picture thinking, by land, sea or air.

See how we can make your complex cargo or project seem surprisingly simple.

Call: +44

(0)330 555 5555

www.allseasglobal.com

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Cara Bilner, Logistics Consultant