DANGEROUS GOODS DANGEROUS GOODS 101 Our guide to the symbols and terminology
Can more be done to make the route safe?
REGIONAL FOCUS Global: Africa
MDXpress is the culmination of more than 30 years of freighting experience.
Our aim is to be your partner and provide a firstclass customer experience, guiding you through the transport process and treating every shipment with the same high level of attention as your first booking. The partner philosophy is... 'Itâ€™s not just a shipment, it is our shipment.'
South East office
MDXpress Ltd Station House Station Road Shenstone Lichfield, WS14 0NW +44 (0)1543 484346
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To receive a quotation or more information about MDXPRESS, please call or email email@example.com and we will contact you as soon as possible.
elcome to the 'Hazardous & dangerous goods' edition of FORWARDER magazine.
FORWARDER DIGEST Some snippets from the month, from the Editor
INDUSTRY NEWS News and press releases from the world of freight
FOCUS ROUNDUP Articles from the last 12 months relating to this month's focus
FORWARDER SPOTLIGHT Crown Couriers
4 40 46
FORWARDER FOCUS Dangerous goods 101...all you need to know
REGIONAL FOCUS Somali piracy...can more be done to protect trade? FORWARD TECH Helping you to sea clearly...Ocean Insights talks tech
M&A FOCUS Opportunities in the world of mergers & acquisitions RECRUITMENT FOCUS Jobs and candidates in the freight industry
58 62 66 72
MARKETING FOCUS SEO revisited...fighting your way to the top
A WORD FROM... Florian Freese
92 FORWARDER magazine
Eurgent - TIME CRITICAL EXPERTS FOR EUROPEAN LOGISTICS AND EXPRESS FREIGHT FORWARDING AEROSPACE AND AUTOMOTIVE SPECIALISTS 24/7 OPERATIONAL COMMUNICATION AND SUPPORT AIR-RIDE, HAZARDOUS AND TEMPERATURE CONTROLLED EXTENSIVE COVERAGE OF ALL EUROPEAN DESTINATIONS COMPREHENSIVE NETWORK OF SECURE SUPPLIERS
Please call us for immediate quotation +44 (0)1656 656535 enq@ eurgent.co.uk www.eurgent.co.uk
WELCOME TO FORWARDER... A WORD FROM
MEET THE TEAM
an you believe we’re already coming to the end of quarter
two? Where has the time gone‽ Last issue, we were
prepping for one of logistics' most popular UK events,
Multimodal. We are excited to present you with our coverage
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of the three-day event. The FORWARDER stand attracted a
lot of existing and new readers. If you’re of the latter, welcome!
Whilst I was at the event, I conducted some video interviews with
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companies including the FTA, Gravity Supply Chain, Descartes and Hazchem, which you can watch on our website (search on the site
for 'Multimodal 2019') or YouTube channel (social media links to the right...no, down a bit...that's it).
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The topic for this issue is hazardous and dangerous goods. Because
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there is so much information to learn about this type of transport, FORWARDER features a special edition Hazardous and dangerous
MOHIT SOCIAL MEDIA
pun). We hope it's useful!
TIM GRAPHIC DESIGNER
goods 101, which is eight pages full of explosive content (excuse the
firstname.lastname@example.org Rachel Jefferies, Editor, FORWARDER magazine
Read the magazine online: FORWARDERmagazine.com/read-forwarder twitter.com/ForwarderMag
facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine YouTube.com and search 'FORWARDER mag' FORWARDERmagazine.com Unit 8 Apex Court, Woodlands, Bristol BS32 4JT, United Kingdom
HAVE SOMETHING TO SAY? LET US KNOW! FORWARDER magazine
nd just like that, quarter two is over! Whilst the year seems like it’s flying by (pardon the pun, those of you in air freight), politics seems to feel like it’s dragging on. Especially Brexit. This week, Theresa May has warned her potential successors that the outcome of a no-deal Brexit
After Ford and General Motors' expansion to Europe, it is apparent
will threaten the UK’s future. According to The Guardian, recent
that the former is now scaling back to what they know best: trucks
polls suggested that there is more support for independence; more
and SUVs. Ford currently has 23 plants in Europe, including the UK,
so if Boris Johnson becomes prime minister and pushes for a no-deal
Spain, Russia and Romania. The plan at the time of building these
departure. The battle between Boris Johnson and Jeremy Hunt is still
plants was to build their global market via expansion throughout
live, and the public await the decision from the Conservative Party,
Europe. However, Ford has recently made a proposal to cut at least
and the chosen person will replace May place after her step down.
six of these European plants. This means that around 12,000 jobs could be at stake. These plans to cut back from European plants is not uncommon. General Motors cut back almost all plants in 2017, before selling their European brands to Peugeot. It seems as though these two car makers were facing a large amount of competition throughout Europe, due to highly successful competitors such as VW, Renault and Peugeot. According to the European Automotive Manufacturers Association, VW’s new passenger-car registrations in the EU between January and May 2019 was 745,299, whereas Ford’s was only 421,510. The new focus for Ford (again, no pun intended), is to invest in making vehicles for the commercial market, business buyers and governments, as opposed to personal-use cars. Ford will be directing their energy more towards cargo vans and trucks. Due to Ford being the number-one business-vehicle company, it puts the car maker at an advantage with its competition.
On a different note: according to The Guardian, China's border guards have been secretly downloading surveillance apps onto tourists’ mobile devices. It has been revealed that travellers have been targeted when entering the region neighbouring Kyrgyzstan. The guards have been downloading a secret app onto tourists’ phones which gives them access to emails, texts, contacts and information about the handset. The news has been broadcasted to travellers to encourage then not to hand over their phones. Finally, perhaps next month we will have some clarity over the UK’s prime minister and what will happen with Brexit, but for now we will have to sit back and wait… Rachel Jefferies, Editor, FORWARDER magazine
www.theguardian.com/world/2019/jul/02 /chinese-border-guards-surveillance-app-tourists-phones FORWARDER magazine
WANT TO KNOW MORE? Further information can be found by searching for virginatlanticcargo
5 JUNE 2019
VIRGIN ATLANTIC CARGO FIRST TO ADOPT ACCENTURE’S
CARGO MANAGEMENT PLATFORM V irgin Atlantic Cargo’s digital transformation to simplify its
We are making this significant investment in a new cargo
business and give customers new self-service solutions
management system and digital infrastructure because the way
will be powered by the implementation of the latest
customers want to interact with us, and their expectations, are
Accenture Freight & Logistics Software 8.0 (AFLS 8.0) platform.
changing as new technologies emerge in the cargo space. With Accenture’s full suite of AFLS modules, including cloud-enabled
Virgin Atlantic will be the first company to adopt the unique digital
digital interactions with our customers and partners, we will evolve
capabilities of the latest AFLS 8.0 platform, Accenture’s cloud-
the way we do business and offer our products and services.
enabled, end-to-end cargo management software suite. Developed
Suzy Wardle, Virgin Atlantic Cargo’s Head of Digital & Distribution
by Accenture, a leading professional services company, the new platform will replace Virgin’s 10-year-old Voyager operating system
The AFLS 8.0 platform will support the continued growth
when the first phase goes live in early 2020. This investment goes
of Virgin’s cargo business by enabling:
beyond a traditional cargo management system and will drive the
•• Automation and self-service supporting simpler pricing, booking
airline’s digital future, delivering game-changing benefits for the airline, its customers and partners.
and routing processes •• Better decision-making ability, aligning revenue management processes around routes, capacity, costs and rates
Once the system is fully operational based on the release of subsequent phases, Virgin Atlantic customers’ systems will be able to interface directly through APIs and connect with the airline’s new web platform for pricing, bookings, allocations, and operations, while
•• Real-time visibility, control and enhanced utilisation of capacity, increasing profitability •• Simplification of processes and greater responsiveness, supporting business goals
‘live chat’ and Chatbots will offer 24/7 interaction based on each
•• Data warehousing, enabling analytics and optimisation
customers’ communications preferences.
•• Integration with other Virgin systems, enabling seamless syncing with its cargo partners
ABOUT VIRGIN ATLANTIC CARGO
Cargo has been an important part of Virgin Atlantic’s business ever since the airline was founded by entrepreneur Sir Richard Branson 34 years ago. Today, the airline carries
over 240 million kilos of cargo annually and, with a strong commitment to innovation and customer service at its core,
Virgin Atlantic Cargo is recognised as one of the world’s most
Virgin Atlantic Cargo is the launch customer for Accenture’s latest
customer-focused and service-oriented airlines, earning 14
AFLS 8.0 cargo management platform
international Cargo Airline of the Year awards.
Launch date Phase 1 to go live in early 2020
Headquartered in London, Virgin Atlantic Cargo trades in
37 countries and sells services to destinations in over 60
The system will enable customers to interface directly through
countries worldwide. Alongside joint venture partner Delta
APIs for pricing, bookings, allocations and operations. ‘Live chat’
Cargo, they operate a leading transatlantic network, offering
and Chatbots will offer 24/7 interaction
a choice of 38 flights a day between the UK and US which, in 2018, carried over a quarter of total trans-Atlantic air cargo volumes. Virgin Atlantic Cargo is also the long-haul international cargo sales and management partner for Virgin
Our entire business model is based on giving customers more choice
Australia, connecting the two airline’s networks over Los
and flexibility, whether this means more routes and frequencies, new
Angeles and Hong Kong. In 2019, Virgin Atlantic Cargo’s
products and services, or the ability to interact with us in the way they
volumes will benefit from a 22% increase in capacity provided
want to do business. And, we want our customers to experience great
by the delivery of the airline’s first Airbus A350-1000 aircraft
service. We are making positive progress in each of these areas but
as well as the launch of its new Tel Aviv route in September.
to modernise and future-proof our business, we need a far-reaching
Investment in new technologies will make the airline even
digitisation programme which allows customers to interact with us
easier to do business with, while in Q4 will see Virgin Atlantic
in new and innovative ways by offering them the opportunity to do
Cargo and Delta Cargo move in a state-of-the-art cargo
everything they do with us today by phone and email via a digital
terminal, doubling the size of their joint Heathrow operation.
platform. We are looking forward to having real-time intelligence to make the most informed business decisions. The AFLS 8.0 platform is
On May 15, 2018 Air France-KLM, Delta Air Lines and Virgin
going to accelerate our digital transformation and give customers even
Atlantic Limited signed definitive agreements to combine the
more reasons to choose to work with Virgin Atlantic.
existing trans-Atlantic joint ventures. Closer cooperation
Dominic Kennedy, Managing Director, Cargo
between Delta Cargo, Air France KLM Cargo and Virgin Atlantic Cargo across the trans-Atlantic is subject to
We are delighted to work with Virgin Atlantic as they make a wise pivot
regulatory approvals and the receipt of anti-trust immunity
to their digital future using the AFLS 8.0 platform. Accenture designed
(ATI) from the US Department of Transportation (DOT).
this platform to help its clients reinvent the way they communicate and
Once ATI is received, the cargo divisions will be able to
operate with customers, employees and partner ecosystems. For Virgin
start working together giving customers more choice across
Atlantic Cargo, AFLS 8.0 will support its goals to redefine core business
a broad network of passenger flights with joint trucking
processes and drive commercial and operational excellence.
options and tailored products and services.
Ganesh Vaideeswaran, Managing Director, Accenture AFLS FORWARDER magazine
WANT TO KNOW MORE? Further information can be found at imhx.net
FORKLIFT OPERATORS JUNE 2019
WILL RISE TO THE CHALLENGE AT IMHX 2019
he UK’s top forklift truck drivers are invited to put their skills to the test by taking part in a live Forklift Operator Challenge, which is taking place throughout IMHX 2019
(NEC, Birmingham, September 24-27, 2019). Organised by Talent in Logistics in partnership with UniCarriers, the Forklift Operator Challenge will see lift truck operators undertake a series of tests designed to show their skills, knowledge and
Any qualified counterbalance lift truck operator can register to take
understanding of the need for safe forklift operation.
part in the Forklift Operator Challenge by visiting stand 6B190 at any time during IMHX 2019 or by contacting Talent in Logistics in
Forklift operators don’t tend to get highly recognised for their hard
advance by email at email@example.com.
work, which is why we want to celebrate these individuals and encourage them to continue their efforts. The Forklift Operator Challenge will
Transport, logistics and the supply chain need ever-increasing
also demonstrate the importance of skilled, safe and efficient forklift
and changing skills to keep Britain moving and the Forklift Operator
operators to the productivity and profitability of any company.
Challenge is just one of a number features planned that will highlight
Ruth Edwards, Business Manager, Talent in Logistics
the importance of skills and training at IMHX 2019. Rob Fisher, IMHX 2019 event director
The operators taking part will use the award-winning Unicarriers TX3 electric counterbalance truck and UniCarriers will provide each
Over 400 companies from around the world will be presenting the
entrant with a truck familiarisation session before they compete to
latest developments in intralogistics and supply chain technology
ensure that they enjoy the truck’s new technology and extra features.
at IMHX 2019, making the show the largest international logistics
Chris Bates, Sales Director, UniCarriers UK
solutions exhibition the UK has ever seen. Visitors can pre-register to receive a free IMHX 2019 visitor pass at www.imhx.net
innsboro, TX, June 2019 - Team Worldwide, a
Customers and our overseas Partners can store their dutiable
global yet locally-minded freight forwarder and
goods without payment of duties, and will have access to bonded
3PL company, announces new customs bonded
facility benefits like no duties on re-exported goods.
services for their International and local customers. Team enhances
Jaime Cabrera, LATAM Business Development Manager, Team
its presence in Miami with a new bonded warehouse to serve its logistics network and underscores its ongoing commitment to
Team’s IBEC will allow freight a short-term entry into the USA
provide competitive global supply chain solutions to their Branch
thereby allowing customers to avoid paying duty and be able to
Offices, customers, and overseas agents. “The expansion of our
re-export within 15 days. No duty is collected until goods are
Miami Gateway to include bonded capabilities is a major advancement
withdrawn for consumption. Importers can move freight in transit
in Team’s ability to support the needs of our global customers and
or consolidate to any overseas destination. Bonded warehouses
partners. It allows us to handle the transshipment of goods from and
are an integral part of the global supply chain. Team Worldwide is
to all areas of the world and Latin America,” stated Bob Imbriani,
dedicated to continued enhancement of services for meeting the
Executive Vice President of International.
logistics needs of their customers.
Team Worldwide now offers Class 2 Customs Bonded Warehousing and In-Bond Export Consolidation (IBEC) in Miami, Florida. The new bonded warehouse allows Team to handle freight in-bond for their existing customers as well as their overseas agents which can offer them lower costs in duty for goods in transit to overseas destinations.
TEAM WORLDWIDE ANNOUNCES BONDED WAREHOUSING & IBEC IN MIAMI FORWARDER magazine
PIONEERING SPEED-TO-MARKET SOLUTIONS JUNE 2019
EFL LAUNCHES EXCLUSIVE CHARTER TO PITTSBURGH, USA
lobal Logistics Provider EFL recently launched an exclusive
per planned performance. Furthermore, the geographical position of
weekly charter to Pittsburgh, USA as part of its continuous
Pittsburgh offers a unique advantage where onforwarding to primary
efforts to developing innovative solutions for global
customers in the East and the Mid-West can be fulfilled overnight.
brands. The inaugural shipment of over 90 tonnes was moved on a Boeing 777 freighter operated by Qatar Airways Cargo from Doha
Mr. S. Senthilnathan, Group CEO at EFL said, "As a customer centric
to Pittsburgh International Airport in Moon, Pennsylvania. EFLâ€™s
company, we are honored to have collaborated with Qatar Airways
expertise in designing fit-for-purpose air freight solutions is clearly
Cargo to launch an exclusive charter service for the leading fashion
demonstrated with this latest solution which offers customers a
brands in the USA. At a time when most in the industry are being
total transit time of 72 hours to get cargo from Asia and move it
cautious in adding capacity and vary of upcoming challenges, this
out the same day to regional distribution centers and retail stores in
latest solution is proof of our commitment to always prioritizing
the US. For global brands, cargo can be consolidated from multiple
the needs of our customers. We are confident that this new
sourcing markets enabling them to drive increased efficiencies and
collaboration will continue to enhance our efforts in nurturing
leverage on just-in-time inventory models to optimize the supply
engagement with customers as well as carriers and drive us to
develop more innovative, fit-for-purpose solutions. In addition to this, we look forward to providing this exclusive charter service to
As more customers opt for speed to market solutions, the launch
other industries as well in the future".
of this weekly PIT service follows the HUB and SPOKE model and will facilitate capabilities of providing time definite deliveries in
2019 became a promising year for EFL having handled over 200,000
USAâ€™s largest cities. The collaboration with Qatar Airways Cargo
Metric Tons of Airfreight in 2018 leading them to be listed among the
enables EFL offices in the Far East and Indian Sub-continent to
Top 20 Global Air Freight Forwarders and the only Indian Subcontinent
access capacity without any interruption and provides customers
based company to record YOY growth in the first quarter of 2019.
the opportunity to feed larger volumes and enjoy 100% flown as
Qatar Airways Cargo is one of the leading international air cargo
WANT TO KNOW MORE? Further information can be found at expofreight.com
ABOUT EFL EFL is a leading provider of freight forwarding and supply chain management solutions ranked among the top 35 logistics companies in the world. With a presence that spans 18 countries and supported by an international network of experienced partners, EFL is well equipped to meet the demanding challenges of a complex, rapidly evolving logistics world. With over 3 carriers, serving more than 60 freighter destinations worldwide via
decades of experience, its 2300+ diverse team has successfully
its Doha hub. The carrier also offers belly-hold cargo services to
delivered personalised and flexible solutions to the globeâ€™s
over 160 destinations globally. EFL together with Qatar Airways
largest fashion retail brands. EFL is a member of Expolanka
Cargo will continue to work in equilibrium, not only to strengthen
Holdings PLC and now a part of the larger conglomerate in the
their long-term partnership, but to continuously facilitate tailored
logistics industry in Japan, SG Holdings Group.
solutions to achieve excellence in service delivery. FORWARDER magazine
Our industry-leading Transport Manager conferences are back for 2019, providing you with the latest information and guidance on industry legislation to help you manage the safety and compliance of your operation.
Thursday 26 September
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Thursday 28 November
GSF 2019 Global Logistics
FTA is introducing a two-day conference covering regulatory, technology and market developments in the management of ocean shipping, air cargo and international land transport contracts.
Early-bird discount â€“ re book befo 30 June
17-18 September 2019
Venue: Kings Place, Kings Cross, London
Join us for this exciting new conference! Future Van 2019 will bring together key industry leaders, innovative thinkers, manufacturers and operators to discuss the future of vans.
Thursday 3 October 2019
Venue: NAEC, Stoneleigh Park, Warwickshire
fta.co.uk/fmfv19 Join your peers at the leading awards event for the industry, by the industry! The date is fast approaching for FTAâ€™s 3rd annual glittering awards reception and celebratory dinner â€“ it really is set to be the event of the year.
Entries close 28 June! Enter now at fta.co.uk/ fmla19
Thursday 24 October 2019
Venue: Park Plaza Westminster Bridge London, SE1 7UT
WANT TO KNOW MORE? Further information can be found at shwca.se/globetracker
5 JUNE 2019
GLOBE TRACKER SECURES
SECOND-LARGEST IoT DEPLOYMENT IN MARITIME HISTORY R eal-time GPS location, temperature information, power-
from the beginning will give them an opportunity to receive products
off alerts â€“ these are just a few of the features that
that are tailor-made for their needs - while giving us a chance to
'Hapag-Lloyd LIVE' will offer. At the Transport Logistic
deliver the best-possible service at the same time.
international trade fair in Munich, Hapag-Lloyd introduced its new
Juan Carlos Duk,
real-time container monitoring programme, Hapag-Lloyd LIVE.
Managing Director Global Commercial Development, Hapag-Lloyd
In an initial step, the company is equipping its entire reefer fleet
of some 100,000 containers. As the programme is designed to
The smart reefer solution, which leverages the latest loT technology
fit customers' needs, Hapag-Lloyd intends to develop commercial
to meet Hapag-Lloyd's requirements, has been developed by Globe
products in close co-operation with its customers in order to
Tracker, a leading supplier of supply-chain visibility solutions.
adapt the solution even further.
The telecommunications experts T-Mobile Austria as part of Deutsche Telekom Group and Ericsson will also be supporting this
The product features of Hapag-Lloyd LIVE will be gradually released
project by providing global connectivity and state-of-the art IoT
for use as the entire reefer fleet is being outfitted. Furthermore,
infrastructure for seamless integration into existing Hapag-Lloyd
some Hapag-Lloyd LIVE features may also be made available upon
software and services.
request to dry container customers to add value through enhanced supply chain transparency.
We are honoured to have been chosen by Hapag-Lloyd because of our innovative strength and ability to provide a world-class cold
With our corporate 'Strategy 2023', we have set ourselves
chain visibility solution. We are extremely impressed with the
the goal of becoming number one for quality. Customers expect
rigorous detail, focus, diligence and high quality of their selection
more reliable supply chains, so the industry needs to change and
process, and could not be more pleased with the result.
invest sufficiently. It is imperative that we understand and fulfil
JĂĄkup Lamhauge, CEO, Globe Tracker
our customers' needs faster than our competitors. Inviting our customers to further shape our real-time monitoring products right
ABOUT GLOBE TRACKER APS
With a fleet of 235 modern container ships and a total
Globe Tracker is a privately held Danish company that is
transport capacity of 1.7 million TEU, Hapag-Lloyd is
specialized in supply chain tracking, monitoring and cutting-
one of the world's leading liner shipping companies. The
edge sensor technology, providing true end-to-end supply
Company has around 12,800 employees and 398 offices
chain visibility. Globe Tracker has offices in Denmark, the
in 128 countries. Hapag-Lloyd has a container capacity of
United States, Iceland, the Faroe Islands and Canada.
approximately 2.5 million TEU - including one of the largest and most modern fleets of reefer containers. A total of 121 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. HapagLloyd is one of the leading operators in the Transatlantic, Middle East, Latin America and Intra-America trades.
ABOUT T-MOBILE AUSTRIA (MAGENTA TELEKOM) Magenta Telekom, previously known as T-Mobile Austria and UPC Austria before the merger in 2018, is part of
Deutsche Telekom Group, one of the world's leading integrated telecommunications companies, with some 178 million mobile customers, 28 million fixed-network lines,
Ericsson enables communications service providers to capture
and 20 million broadband lines. Deutsche Telekom provides
the full value of connectivity. The company's portfolio spans
fixed-network /broadband, mobile communications,
Networks, Digital Services, Managed Services, and Emerging
Internet, and IPTV products and services for consumers, and
Business, and is designed to help our customers go digital,
information and communication technology (ICT) solutions
increase efficiency and find new revenue streams. Ericsson's
for business and corporate customers. Magenta Telekom,
investments in innovation have delivered the benefits of
one of the leading providers of telecommunications, TV and
telephony and mobile broadband to billions of people around
entertainment in Austria, serves amongst other functions
the world. The Ericsson stock is listed on Nasdaq Stockholm
as a machine to machine communication (M2M) expert for
and on Nasdaq New York.
the Deutsche Telekom Group.
NEXT-GENERATION LOGISTICS FOOD PARK JUNE 2019
PLANNED FOR THAMES ENTERPRISE PARK DEVELOPMENT
t Multi-Modal 2019, iSec discussed its vision for the next
Considerable progress has already been made to prepare the site for
generation of logistics at Thames Enterprise Park, in
development, including planning consent granted for the remediation
North West Europe’s largest single regeneration project.
of the first phase of around 100 acres.
The introduction of the London Gateway megaport a few years
iSec, the industrial development arm of Marcol, is one of the
ago began a seismic shift in the logistics model of the UK. The
country’s largest owner of cold stores and sees a clear strategy
region has attracted a new injection of capital as forward-thinking
of locating 'clusters' of food manufacturers and distributors in one
developers are helping bring the UK food and logistics model into
dedicated Food Hub close to London.
the 21st century. The scale of the development will allow food distributors and Located on the site of the former Coryton oil refinery on the River
manufacturers to locate in clusters, enabling more efficient supply chains
Thames in Essex, Thames Enterprise Park is being developed by iSec,
directly into London and more widely. This gives potential for cost and
part of the Marcol Group, in partnership with Greenergy. Together
energy reduction in a sector that is sometimes resource inefficient and
iSec and Greenergy will develop a 415 acre (4 million sq ft) superhub
in need of increased automation. In the past, it made sense to put food
on this former oil refinery site to include a food hub, energy hub,
distribution sites in the centre of the country. But as residential real estate
sustainable industries hub and an innovation hub – creating up to
takes over from industrial development, there is a shortage of industrial
4,500 new jobs for the region.
space and manufacturers need to rethink their strategy. The new food hub will give operators the chance to start from scratch and bring forward
The multi-modal development benefits from direct access to the
the next generation of logistics for the food industry, allowing them to
River Thames and a railfreight interchange, as well as first class road
incorporate future automation and technologies, such as industry 4.0, and
links to London which is only 33 miles away.
bring chilled storage, distribution and manufacturing together on one site. Mike Forster, Development Director, iSec
WANT TO KNOW MORE? Further information can be found at isecgroup.uk
ABOUT ISEC iSec, formerly known as Industrial Securities and Marcol
iSec is part of Marcol, a privately owned and funded investment
Industrial, has operated in the industrial sector since its formation
business, with 40 years trading history. Marcol has more than
in 1995. A London-based pan-European business with offices in
€2.5bn assets under management including industrial, residential,
UK, France, Germany, Benelux and Hungary.
offices, retail, hotels and healthcare properties.
iSec has a significant track record in bringing forward large
iSec has a growing portfolio of strategic sites ranging from “ready
strategic development landholdings, with a UK current pipeline
to go” developments to a significant strategic landbank, which is
GDV of £300m, across five major developments – Horizon 38
expected to provide 4.5m square feet of logistics space.
in Bristol, Tudor Cross in Bolsover, Unity in Doncaster, Atlantic Park in Liverpool, and Twinwoods in Bedford.
The scheme will also include an energy hub targeting a variety of waste-to-energy uses. This could ultimately complement the energy requirements of operators in the food park, with the potential for a private wire network. The final element of Thames Enterprise Park is an innovation hub providing skills, training and R&D facilities in a dedicated state-of-theart facility, with a mix of office, amenity and conferencing space aimed at enhancing training and job opportunities in the Thames Gateway. Mike adds:
Each of the four elements of the scheme has the potential
to support and sustain each other, with energy generated by the energy park being utilised by the food hub, waste food providing feedstock for the energy hub and waste-derived fuels from the energy park being utilised by Greenergy at the adjacent Thames Oilport. This provides a rare opportunity to deliver a sustainable, integrated and highly skilled employment site in the South East that will help drive forward the economic success of the Thurrock and Thames Gateway.
DELIVERING THE MILK MAY 2019
WITH JCB TELETRUK TECHNOLOGY
reshways is the UK’s largest independent processing dairy and
Historically, Freshways has relied upon a fleet of counterbalanced
provides wholesalers, manufacturers and other businesses
forklift trucks to load the vans with full containers and unload the
such as cafés, hotels, retailers and bakeries with milk and
empty ones that come back to the Acton site using the van’s side
cream products together with a wide range of own-label and branded
and rear doors.
food including bread, yogurt, fruit juices, cheeses, and eggs. However, the loading and unloading process was resulting in
The company produces and distributes some 6 million litres of milk
unacceptably frequent damage to the Mercedes van fleet so an
per week from its processing facility in Acton, West London and
alternative handling method was sought.
operates additional retail distribution sites in Leeds, Manchester, Derby, Coventry, Cardiff, Birmingham and Plympton in Devon.
Alex McDougall says:
We were recording high incidents of damage
to the vans’ ‘T-bar’, bulk head and floor. We attributed this to the The company’s Acton site operates around the clock, seven days
difficulty our lift truck operators were having when loading the first
a week. Raw milk arrives at the facility from UK farms in insulated
of the ‘clappers’ through the side door and the impact caused when
tankers and is emptied into a number of storage silos before undergoing
the second container was loaded through the rear doors and pushed
processing and bottling. Once filled, PET containers or flexible ‘pouches’
into the first unit.
are delivered from the bottling line to the adjacent cold store where they are held prior to onward delivery to Freshways’ clients.
Safety was also a concern. Alex McDougall says:
It is not unusual
for a coffee store to return all or part of their order due to order Palletised loads destined for Freshways’ various UK-wide distribution
amendments, so vans returning to Acton with product on-board have
sites are put into waiting refrigerated trailers, while a fleet of over
to be unloaded. Retrieving a full or semi-full container from a van
100 Mercedes Sprinter vans is used to deliver orders directly from the
involves applying a strap to the container which allows it to be pulled
Acton site to retailers across London and the south east of England.
out – either manually or by lift truck. The need to add the strap brings an element of manual handling that we are keen to avoid.
Freshways service some of the biggest purveyors of coffee in the UK and, typically, the Sprinters leave the Acton site destined for coffee
After discussing the various issues with the company’s materials
shops loaded with two plastic transport containers – or ‘clappers’,
handling equipment supplier, Hiremech, Freshways opted to trial
as they are known – filled with ‘pouches’ of milk.
JCB Teletruk technology at the Acton site.
WANT TO KNOW MORE?
Further information can be found at shwca.se/globetracker
SAFE & SECURE The JCB Teletruk differs from a conventional counterbalanced forklift in a number of ways but the most obvious is in its use of a lift mast configuration.
The Teletruk’s unique telescopic mast design gives a forward reach of
Learn more about WCA’s fee-FREE banking solution
2.4 metres, which allows the Teletruk to deliver a pallet or container
telescopic boom mast in place of the standard lift truck’s vertical
to the far end of a delivery vehicle without touching the floor or sides of the vans, until the pallet is gently lowered in to position. In this way, the Teletruk greatly reduces the risk of load and vehicle
As Freshways have realised, one of the most common causes of lost
damage and, of course, cuts the likelihood of injury associated with
van ‘up time’ is not an engine fault deriving from poor maintenance
manually handling loads in to vehicles.
or damage resulting from reckless driving: it is bodywork damage inflicted by poor load handling and loading techniques. In simple
Freshways experienced an immediate and significant drop in vehicle
terms, when it comes to van loading it is common practice for a small
damage during the trial of the JCB Teletruk, while the exposure
counterbalanced truck or pallet truck to be used to lift a palletized
of warehouse staff to the risk of manual handling injury was also
load into the back of a vehicle. The pallet is then often ‘slid’ into
the van’s storage space either manually or using the forks of the lift truck. But, as many fleet operators have found to their cost, there is
In addition, throughput speeds at the site improved noticeably, as Alex
a significant likelihood that a container or other palletized load that
The ability to load and unload our van fleet
is slid into the back of a van will often cause significant damage to
using only the vehicles’ rear doors has speeded up the goods-out and
the vehicle. More and more logistics operators and courier firms are
container returns process. When it comes to unloading containers,
eliminating this problem by introducing JCB’s Teletruk technology
the Teletruk’s boom mast allows both ‘clappers’ to be removed from
to their operations.
the van without the need to apply a shackle strap to the container at
Paul Murray, General Manager, Teletruk, JCB
the far end of the van as had previously been required. Following the success of the trial, Freshways has taken delivery of a diesel powered Teletruk from the JCB Logistics range which has been supplied by Hiremech on a five-year service and maintenance contract.
INDUSTRY NEWS 24 JUNE 2019
IS DIGITISATION THE KEY TO
PREVENTING CROSS-BORDER LANDED COSTS FROM DISRUPTING INTERNATIONAL eCOMMERCE?
n a time of continued economic and political uncertainty –
To date international air-to-final-mile has been a winning combination
where threats against global trade either quickly materialise
for e-commerce – and across many European countries this includes
or fizzle out as part of hardline foreign policy negotiations –
train/truck/van-to-final-mile. However, as Sweden witnessed in Spring
companies involved in international trade must now contend with
2018, a new value-added-tax (VAT) on all postal items arriving from
an unprecedented amount of uncertainty and risk as the ‘new
non-E.U. countries caused wide-spread disruption and over 400,000
normal’. However, Johannes Panzer, Head of Industry Strategy for
refused packages as consumers were presented with an additional fee
Ecommerce, Descartes Systems UK, outlines how e-commerce
on delivery (so called landed costs) that they had no prior visibility of.
organisations can ride the storm of uncertainty to international retail success...
Without a trade agreement in place, a similar scenario could easily arise across the EU, in particular as the EU Commission is set to
abolish a current exemption on VAT for e-commerce imports valued
UK e-commerce businesses currently shipping to the EU (and vice-
at less than €22. The impacts are potentially far-reaching. Consumer
versa) need to prepare for the forthcoming split from the single
costs will undoubtedly increase as vendors will be required to pay
market – or so is the latest thinking. As geopolitical factors such
increased duties and taxes, and without visibility of these costs
as these drive changes within international trade regulations, it has
provided accurately at checkout, it could lead to a mass ‘return to
become nearly impossible for organisations to effectively ensure
sender’ scenario where packages are rejected at the last mile of
compliance. It has also become more costly than ever as penalties for
delivery. Research shows that 93% of consumers will not make an
denied-party infractions, for example, reach record levels. Not to
online purchase without full visibility of estimated import costs, plus
mention consumer confidence in international e-commerce retailers.
delivery: being unprepared and unaware of the duties isn’t an option for organisations who want to continue to sell internationally.
With uncertainty mounting, there is an urgent need for logistics and
returns. By disclosing duty and tax rates upfront during checkout,
supply chain professionals to have a more comprehensive understanding
international customers understand the true cost of sale and are less
of current and potential international trade developments due to the
likely to reject a shipment due to unexpected fees.
likely impact on global sourcing, infrastructure and operations. The good news is that utilising global trade content — solutions packed
Giving customers visibility of these otherwise hidden costs is not
with everything from the latest import and export data down to the
only key to realising new market opportunities, however. It also
bill of lading, to databases for international trade regulations, rulings
provides an opportunity for competitive differentiation, particularly
and duties — can help companies gain greater visibility and confidence
with items that consumers can purchase from multiple e-commerce
within their trade operations.
vendors. Giving a potential customer visibility of the item cost, plus separate shipping costs – even shipping options – can add positively
Realising New Opportunities
to the overall customer experience by positioning yourself as a
Any check-out process for goods that will be delivered outside
trusted and transparent retail partner.
their customs territory should, by default, use the Harmonised Item Description and Coding System to identify a product’s HS code
and combine that with delivery destination to provide the full cost
There is no doubt that global trade uncertainty is set to stay –
information consumers require to make a purchase decision.
at least for the foreseeable future. However, this is no reason for domestic businesses to shy away from international expansion.
In a sector where customers can come from virtually anywhere in
Nor is it a reason for e-commerce retailers operating internationally
the world, this global trade content helps e-commerce companies
to consider battening down the hatches.
remain compliant with international trade agreements and avoid business transactions with restricted parties. To do so, many
On the contrary, those organisations who are set up properly and are
companies are loading duty and tax data, as well as sanctioned-party
harnessing global trade data within their sales and fulfilment processes,
lists, directly into the back end of their shopping carts to provide
will not only reduce risk; they have the opportunity to positively
accuracy and transparency around potential landed costs.
differentiate themselves and gain international competitive advantage.
Global trade content is also beneficial in helping ecommerce
companies better manage against difficult and costly cross-border
Head of Industry Strategy for Ecommerce, Descartes Systems UK FORWARDER magazine
incanton is launching ‘Virtual Access to Storage
We have pioneered collaborative warehousing for a number of
and Transport’ (VAST) to make finding and
years, but with oneVASTwarehouse.com we are virtualising our
selling warehouse space quick and easy, via
services and getting a better utilisation rate for our customers’
warehouse space. This has evolved from a great idea, created through Wincanton’s W2 Labs programme, in which we explore
This collaborative platform matches buyers and sellers of warehouse
digital innovation in logistics. We are all in a race for space – to
space, allowing companies that need on-demand access to storage to
find it, to secure it and to generate the best value from it – and
find it quickly, and warehouse owners the opportunity to advertise
oneVASTwarehouse.com is a brilliant way to virtualise Wincanton’s
underutilised space to generate a new income stream.
huge breadth of services, while achieving a far better utilisation rate for our own and our customers’ warehouse space. oneVASTwarehouse.
By simply logging on to oneVASTwarehouse.com, companies can list
com is exactly the kind of collaborative innovation that defines us.
space for free – no matter how large or small, short or long-term.
Adrian Colman, Chief Executive Officer, Wincanton
Anyone looking for storage space can search by location, space size, storage duration and required facilities before being put in direct contact
For further details, visit www.oneVASTwarehouse.com
with the warehouse of their choice. Further to this, customers can purchase additional wraparound 3PL services, such as pick-and-pack.
Key facts: • 17,600 colleagues
oneVASTwarehouse.com also offers its users access to Wincanton’s
• 200+ locations
4,000-strong vehicle transport network (the 3rd largest LGV fleet in
• Revenue £1.1bn
the UK) for a complete collection and delivery service.
• 4,600 drivers
• 14.3m sqft of warehousing space FORWARDER magazine
WANT TO KNOW MORE?
providing supply chain solutions to some of the world’s most admired companies across a wide range of industries including retail, construction, defence and energy. As a trusted and respected business partner, we design and implement services and solutions that range from setting up and operating distribution networks, through to bonded warehouses, technology hosting, container transport and storage. We strive for operational excellence in everything we do. We work hard to understand and respond to our customers’ needs, build long-term relationships and use our skills and expertise to deliver a smarter, added value service, every day. Our customers rely on us to make their businesses operate more efficiently and to gain a competitive advantage in their sector.
Wincanton is the largest British third party logistics (3PL) company,
ONE ‘VAST’ WAREHOUSE, ONLINE
Further information can be found at onevastwarehouse.com
INDUSTRY NEWS 20 MAY 2019
ALLSEAS GLOBAL LOGISTICS ACQUIRES
17.5% STAKE IN THE NAXCO GROUP A llseas Global logistics are proud to announce a recent
natural next step to become more closely involved in the Group,
strategic development in the acquisition of an 17.5% stake
but the acquisition also forms part of our global strategy giving us
in one of the largest fully integrated shipping and logistics
access to a network of owned offices with a broad range of skills
providers, The Naxco Group.
within the industry. NAXCO, also being a stakeholder in the global network United Ocean Lines (UOL), gives us further access to a
Naxco, a 50 year old company with 340 employees globally and
forwarding network across all continents so our global coverage
offices in key locations across Europe, Africa, and Asia, helps to
is now even greater than ever before. This acquisition is one of
further extend our global reach.
a number of growth ambitions we have on our agenda to further strengthen our position globally, whilst not forgetting our core
After securing the deal, our Founder and Managing Director, Darren
values and commitments
Wright said: NAXCO Group is a leading and innovative global partner, present Since we established our successful joint venture of DKT Allseas
in all segments of the transport chain. Composed of 24 affiliates
Shipping with the Belgian division of NAXCO Group, it has become
and 340 employees worldwide, all active in Shipping, Forwarding &
apparent that we share the same vision and principles. It was the
Logistics, NVOCC and Port & Marine services.
A WORLD OF KNOWLEDGE EXPERTLY DELIVERED.
However large or complex your cargo, we’re experts in solving the big shipping problems, worldwide. We’ve built a wealth of unrivalled expertise in out of gauge cargo – and a reputation for making light work of the most challenging, time-critical deliveries. With a logistics network that spans the globe, we’re the team you can turn to for big picture thinking, by land, sea or air.
See how we can make your complex cargo or project seem surprisingly simple. Call: +44
(0)330 555 5555
Caramagazine Bilner, Logistics Consultant FORWARDER ISSUE42
HARTSFIELDJACKSON ATLANTA INT L AIRPORT SELECTS WFS 6 JUNE 2019
TO MEET THE REGION’S FUTURE WORLD CLASS CARGO HANDLING NEEDS
orldwide Flight Services (WFS), the world’s largest
This is a really big win for WFS and for the airlines we will be
air cargo handler, is extending its North American
working with in Atlanta. As the biggest handler in North America,
network to Atlanta after winning the tender to
present at over 60 major airports, Atlanta has been a significant gap
operate Hartsfield-Jackson Atlanta International Airport’s (H-JAIA)
in our network. We have been very attracted to Atlanta for some
new Cargo Building C, a key part of the airport’s multi-billion dollar
time and are excited by what we can do to support the airport’s
master plan to accommodate the future aviation needs of the region.
long-term growth, most notably by bringing our best-in-class global safety and security standards to the market. We applaud the City
This move, represents the latest investment by WFS to grow its
of Atlanta and Hartsfield-Jackson Atlanta International Airport for
global handling capabilities. The company has recently expanded its
investing in the modernization of its cargo infrastructure to meet
facilities in Paris, New York JFK, Brussels, Copenhagen and Madrid
the fast-growing cargo demand in the region.
which, with the addition of Atlanta, adds a further 700,000 square
Mike Simpson, Executive Vice President Americas, WFS
feet to its international operations footprint. Our goal is to offer the highest quality of handling services to WFS is taking a long-term lease on the new facility, the most modern
attract high-value cargo onboard the more than 900,000 flight
cargo terminal in Atlanta, as part of a multi-million dollar investment
operations from Atlanta annually. With more airlines recognizing
to bring its world class service, safety and security programmes to
the outstanding opportunities we offer, WFS will play an important
support the airport’s strong cargo growth. In 2018, cargo volumes at
role in Atlanta’s future growth by further enhancing our reputation
Hartsfield-Jackson Atlanta International Airport rose 4.7% to over
as a first class, and safe and secure, cargo hub.
700,000 tonnes, which followed a 7.5% increase in the previous year.
Elliott Paige, Airport Director, Air Service Development, H-JAIA
WANT TO KNOW MORE? Further information can be found at wfs.aero
WFS will commence operations in Cargo Building C in late 2019 and
management system to maximise its operational efficiency and will
will announce its launch customers shortly.
also invest in the implementation of a multi-layered security system linked directly to its centralized Security Operations Center (SOC)
Located in the airport’s South Cargo Area, the newly-constructed
in North America to provide 24/7 security surveillance.
facility combines a 120,000 square feet warehouse and 20,000 square feet of office space and will incorporate freighter ramp handling facilities and a container bypass handling system. To support house 2,500 square feet of dedicated cooling facilities capable of
storing 140 skids plus ULD containers for handling pharmaceuticals
Founded in 1971 and headquartered in Paris, WFS
as well as other perishables cargoes. WFS is also commencing the
(www.wfs.aero) is the world’s largest air cargo handler and
process to become the first cargo handling partner in Atlanta to
one of the leading providers of ground handling and technical
achieve Good Distribution Practice (GDP) certification.
services with annual revenues of over EUR1.2 billion. Its
customers’ premium temperature-controlled products, it will also
26,400 employees serve more than 270 airlines at 198 major In line with its commitment to the highest quality, safety and security
airports in 22 countries on five continents.
standards WFS will equip the building with its unique ePic warehouse FORWARDER magazine
ALWAYS CARBON OFFSET AIRFREIGHT 27 JUNE 2019
...SCANLOG STOPS SELLING TRADITIONAL AIR FREIGHT
ne of Sweden's largest air freight forwarders,
From now on, Scanlog will always offset for the CO2e emissions
Scandinavian Logistics Partners AB (Scanlog) will cease
caused by the air freight (including pre- and on-carriage) that is
selling traditional air freight and is now launching Always
handled for its customers, by investing in projects certified according
Carbon Offset Airfreight.
to the international standards Gold Standard and CCBS (Climate & Community Biodiversity Standard). The Carbon offsetting also
For many years we have been working on the concept of
contributes to sustainable ecological and social development in
Responsible Logistics with a big focus on reducing the environmental
the regions where the projects are and contributes to the UN's
impact of transportation. Together with our customers we optimize
Sustainable Development Goals.
routing, capacity utilization and not at least transport modes. Thanks to this we have become a major rail freight operator. But we are also
Pending fossil-free aviation, which will most likely be introduced
one of the major air freight forwarders in Sweden and now we want
gradually over the next couple of decades thanks to the development
to take a step towards reducing the climate impact of aviation.
of both biofuel production and electrified aircraft, we who fly must
Mattias Ljungberg, CEO, Scanlog
also act here and now. It therefore feels important to contribute to reducing the climate impact of aviation immediately.
Aviation accounts for about 2â€“3 % of global greenhouse gas emissions
Mathias Wideroth, executive chairman and co-founder, Scanlog
(CO2e) and the transport sector as a whole account for about 15%. Air freight offers industry and commerce the opportunity to quickly and
Mattias Ljungberg summarises:
safely bring home goods and finished products from all over the world.
in Sweden, and probably in the world, who now always carbon
For the export industry air freight is in many cases the only option
offsets all air freight we handle without cost to our customers.
to transport time-sensitive, delicate or perishable products to global
It feels very good!
customers. The aviation sector's CO2e emissions are small in relation to other sectors' emissions, but CO2e emissions per transported unit are considerably larger than for other modes of transport.
We are the first logistics company
WANT TO KNOW MORE? Further information can be found at marinetraffic.com
lobal ship tracking intelligence company MarineTraffic is
The addition of exactEarth data to the existing satellite dataset on
partnering with satellite AIS data provider exactEarth
MarineTraffic will particularly enhance the visibility of vessels in both
to deliver additional real-time information to its users.
the Gulf of Mexico and the South China Sea where the high volume
The new agreement makes MarineTraffic the shipping industry's
of close-proximity vessels presents detection challenges.
most comprehensive provider of terrestrial and satellite AIS data. The additional satellite data compliments the MarineTraffic coastal
MarineTraffic is a leading provider of vessel movement
receiver network: the world's largest and most extensive system
information services and we look forward to contributing to
consisting of 3,500 points of presence allowing for real-time vessel
their ongoing efforts to enhance their customer experience. This
tracking data of most of the global shipping fleet.
Agreement opens-up another channel for our satellite AIS data services and is a further positive indication of the response we
The addition of exactEarth's high resolution, real-time AIS data
have received from customers, prospects and partners regarding
means that MarineTraffic is now the go-to source for any professional
the real-time functionality of exactView RT. With its superior
seeking the most comprehensive view of shipping movements. Users
vessel detection, rapid update rate and reliability, exactView RT
of our platform exploiting our ocean coverage services will see
is becoming a must-have data source on major data platforms
enhanced functionality thanks to the higher frequency, coverage and
throughout the maritime industry.
less than one-minute latency delivered by the exactViewRT satellite
Peter Mabson, President & CEO, exactEarth
constellation. This means that our popular predictive services will be more accurate than ever before, allowing our customers to monitor
MarineTraffic is committed to providing the very best global ship
and plan more precisely.
tracking service for the six million users of the service. The enhanced
Argyris Stasinakis, Partner Business Development, MarineTraffic
service contributes to the MarineTraffic vision of making the shipping industry more transparent, efficient and eco friendly.
13 JUNE 2019
MARINETRAFFIC PARTNERS WITH EXACTEARTH TO DELIVER
MOST COMPLETE SHIP TRACKING YET FORWARDER magazine
SHIPPERS DEMAND EFFICIENCY 6 JUNE 2019
...& TECHNOLOGY BRINGS IT
igital practices and technology adoption are bringing
Mr Frost underlined how Cogoport is delivering a digital
greater productivity, effectiveness and profitability in
transformation that is now driving better shipping solutions for its
the shipping and logistics industry, Cogoport President
global customer base.
It’s a change for the better – providing clarity
Flemming Frost told industry leaders yesterday (Wednesday) at
and transparency to shippers, while reducing their costs with a simpler,
a major shipping conference in the Netherlands. Speaking at the
more efficient and effective booking product. Customers themselves
Evofenedex SCM Summit in Zoetermeer, Mr Frost said the time is
say that Cogoport is saving them between 10-15% on every container
now ripe for technology to play a much bigger role in shipping, in
shipment and these efficiencies will continue to increase as we remove
order to drive efficiencies for all concerned.
archaic and timely processes,
Mr Frost, previously Director of Logistics at Tesla and European
The Evofenedex SCM Summit was organised with a theme of –
CEO for Damco, the Maersk Group’s global logistics business, is now
Logistics and platforms: future music or harsh reality? Speakers
a core part of a leadership team spearheading the rapid development
included representatives from leading industry organisations including:
of Cogoport - a global online freight marketplace.
Capgemini, Uber freight, Tradelens, DiManEx, etc. Participants
discussed the progress of new platforms and marketplaces, like Speaking at the Evofenedex SCM Summit, he said:
Cogoport, and their role in today’s supply chain and economy.
the industry has been marred by opacity, information asymmetry and inefficiency. But now our freight industry is slowly being rethought
However, Mr Frost joined others in warning that industry
and disrupted by technology, with conventional processes being
inefficiencies were being tolerated, unnecessarily, because of a slow
transformed and transparency being demanded by customers in the
rate of adoption of new technology within the past decade.
market. Technology, like the Cogoport platform, is helping companies to recast value chains, improve client satisfaction, customer and
Only last week a ‘Global Freight Forwarding 2019’ report from
financial management, and to increase their profitability – which can
Transport Intelligence, warned of the wasted opportunity for shippers.
only be good for the global economy.
Markets and technologies have both developed significantly, but the overall landscape is broadly similar to that in the previous 10 years,” said the report, adding: “There appears little drive within the sector to change things fundamentally, and the large number of parties involved in the supply chain has made visibility difficult to achieve.
AIRBRIDGECARGO & CARGOLOGICAIR JOIN CARGO.ONE 3 JUNE 2019
TO OFFER THEIR GLOBAL CAPACITIES DIGITALLY ● Innovation leaders: AirBridgeCargo and CargoLogicAir among the first airlines to offer spot market capacities for digital booking
Offering our capacities on cargo.one enables us to meet customers’
growing demand for digital solutions and to give forwarders of all sizes access to our large global freighter network.
● Access to new customers: cargo.one enables AirBridgeCargo and
Robert van de Weg, VP Sales and Marketing, Volga-Dnepr Group
CargoLogicAir to reach new groups of customers through digital distribution channel
Being capable now to better reach small and medium-sized forwarders through cargo.one will also help us increase our
● Strong support: Forwarders welcome the decision to make
short-term capacity sales and thus our load factors, to grow
capacities available for online booking, giving them faster access to
even more sustainably.
David Kerr, Chief Executive Officer, CLA
London|Berlin, June 3, 2019 - In a major move for the industry,
The move to partner up with cargo.one is highly welcome by freight
leading cargo airlines AirBridgeCargo (ABC) and CargoLogicAir
forwarders. Hauke Langert, CEO Airfreight at Skyline Express
(CLA) are entering into a global partnership with air cargo booking
platform cargo.one to become the first all-cargo airlines to make
access to freighter capacities is a real game-changer. cargo.one now
their capacities available for digital booking with instant confirmation.
allows us to have 24/7 access to CLA and ABC capacities and enables
Gaining faster and more efficient
us to serve our customers and partners based on real-time rates. Through the partnership, ABC and CLA will be able to market their global capacities to cargo.one’s rapidly growing customer base of
This view is echoed by Steffen Löbert, Managing Director at CS4
hundreds of freight forwarding companies digitally. Forwarders of
all sizes will in turn be able to search for, compare and book offers
to expand our relationship with ABC and CLA because of the much
of ABC and CLA.
easier access now.
We highly welcome the partnership and looking forward
ABOUT AIRBRIDGECARGO AIRLINES
ABC is one of the world’s fastest-growing cargo airlines,
Launched in 2015, CargoLogicAir is the United Kingdom’s
and its expanding route network connects customers in the
only maindeck freighter airline. Headquartered close to
largest trans-regional markets of Asia, Europe and North
London Heathrow Airport and with our main operating base
America, covering more than 30 major cargo gateways
at London Stansted Airport, we connect British companies
and accommodating trade flows worldwide. All flights are
with prime export markets in Europe, North America, the
operated via ABC’s cargo hub at Moscow Sheremetyevo
Middle East and Asia Pacific. We also enable international
Airport, featuring the latest equipment and guaranteeing
businesses to bring their goods to the UK to supply British
seamless connections throughout the airline’s expanded
companies and consumers. CargoLogicAir’s growing fleet
international network in a 48-hour delivery time, including
of modern, nose-loading Boeing 747 freighters includes the
handling, all managed by highly skilled and qualified ground
new generation 747-8F with its increased payload of 139
tonnes and incorporating the most advanced technologies to enhance its cargo carrying capabilities and environmental efficiencies. Our team of more than 200 experienced and
highly-trained professionals are working in close partnership with customers in a wide range of key industry sectors. We aim to ensure our operating network supports their major
Cargo One GmbH (cargo.one) was founded in Berlin in
trade lanes and offers the time-critical delivery solutions
August 2017 by the entrepreneurs Moritz Claussen, Oliver
they need to enhance their business reputations with buyers
Neumann and Mike Rötgers. The company has developed
around the world.
a platform for booking and marketing air freight capacities. cargo.one focuses on offering and booking dynamic freight rates, making it the first booking platform of its kind. IATA air freight forwarders can search, compare and book these rates on the cargo.one platform in real time and receive immediate booking confirmation. Partner airlines gain access to a costeffective, data-driven and fully digital distribution channel. cargo.one's product changes long and asynchronous booking processes by telephone or e-mail, enabling substantial savings on both sides. The cargo.one team combines international experience in building digital business models with relevant expertise in the modernization of B2B processes.
We are very excited to enable this industry-first. ABC and CLA
The offering of AirBridgeCargo and CargoLogicAir capacities
are spearheading innovation for all-cargo airlines to become more
is planned to go live later this summer after completion of the
digital and thus customer centric. And, they are now able to access
integration of the carriers’ in-house systems with cargo.one.
the untapped market of smaller and medium-sized forwarders that were previously not able to book with them. This will help them to further up their sales and load factors across their networks. Moritz Claussen, managing director and founder of cargo.one. FORWARDER magazine
EMBRACING NEXT-GEN TECH JUNE 2019
WITH CROWN COURIERS
rown Couriers is the UKâ€™s leading nationwide bespoke sameday courier. From one control centre based in the midlands, Crown Couriers runs 24/365 ensuring every
consignment receives the same dedicated service, day or night. Operating nationwide across the UK and Ireland with a fleet of over 500 vehicles, we are truly providing a service to all. Crown Couriers offer the complete logistical solution providing warehousing and storage space for businesses. Innovation is at the heart of Crown Couriers. Continually investing in new technology enables us to find ways to deliver more for our customers, offering increased flexibility and better communication.
Investment into dynamic text and email notification software enables
From online booking and live GPS tracking, optimised route
us to provide proactive, real-time updates in relation to the status
planning, dynamic text and email notifications to secure online
and location of a consignment direct to the customer, in the most
stock control are a few of the offerings which allows us to cater
timely and effective way.
for more specific requirements. Online booking and Live GPS tracking provides our customers with a The implementation of intelligent route planning software has
secure log in area. Offering the greatest flexibility when it comes to
provided Crown Couriers with the ability to schedule its fleet of
booking and managing their consignments. Using live GPS updates,
over 500 vehicles holistically, ensuring routes are coordinated in the
Crown Couriers online tracking software provides the customer
most effective manner. Through the clever detection of current and
with the most up to date information, allowing them to monitor
imminent traffic issues and the elimination of unnecessary mileage,
their consignment as it progresses. That includes the visibility of
this impressive system allows us to deliver an enhanced experience
PODâ€™s from the point of delivery.
for our customers, whilst driving cost savings.
Crown Couriers also offer a smart link telephone system, integrated
Managing Director, Tim Seagers expressed that innovation is most
e-Finance, barcode scanning and a secure online stock control
effective when used as a tool to support and not replace the human
system used in the warehouse. The online stock control creates a
element of its service. The investment in technology has supported
complete logistical solution meaning that Crown Couriers clients
our 24/365 customer service teams to work more efficiently and
receive a quick and efficient turn around, and can keep up with any
communicate with the customers quicker.
surge in consumer demand. Finding new innovative technological ways to a deliver a better Internally, Crown Couriers have transformed from using localised
service is a key priority to Crown Couriers. Using a combination of
servers to cloud based servers. Cloud based servers allow staff to
the 24/365 control centre, manned by our experienced customer
access sites from any computer system and location, it also cuts
service teams with innovative technologies has allowed Crown
down the possibility of downtime. Crown Couriers are introducing
Couriers to develop a bespoke and tailored service.
thin clients instead of desktop PCs which use less energy and give quicker response times. Using technology like this is a more effective
Call our team today: 0330 333 4400 or alternatively email:
and efficient method.
firstname.lastname@example.org. You can also visit our website at: www.crowncouriers.co.uk
MULTIMODAL 2019 IN REVIEW
WHAT IS MULTIMODAL? Chances are, if you’re involved in the freight and logistics
industry, you’ve probably heard of Multimodal. Multimodal is an
According to Meantime Communications, over 9,000 visitors
annual three-day event held in Birmingham NEC, bringing freight
attended the show, a third of which were from shipping, retail
forwarders, hauliers, operators and suppliers to the industry
and manufacturing. More than 60 speakers took part in the
together, all under one roof. The event has been running for
seminars that were scheduled, discussing issues around Brexit,
eleven years, and will be back for its twelfth year in 2020.
Blockchain and more.
Why attend Multimodal?
Each year, Multimodal welcomes exhibitors and visitors from the
Multimodal is one of the most talked about events in the
UK, Ireland and northern Europe. The event includes an awards
logistics industry. It is the chance for exhibitors to showcase
ceremony on the Tuesday evening, which recognises industry
their products and meet new and existing clients, which can
specialists for their hard work and success.
produce promising leads. The event was a perfect opportunity for exhibitors to display Multimodal gives attendees the opportunity to: •• Meet and do business with the UK’s leading
their branding, products and services for not only customers, but other businesses. With this in mind, FORWARDER spoke to exhibitors to gain some feedback about the event.
shippers, importers and exporters •• Network with over 10,000 visitors at the only must-attend
We have found Multimodal this year really beneficial in terms
event for the UK and Ireland’s transport and logistics sector
of getting our brand out in front of potential new customers,
•• Reach over 800,000 key shippers and transport and logistics
showing a range of our products, whether that is our packing
personnel through your association with the Multimodal
benches, conveyor system, strapping tools, but also through
to our cart section and robot wrapper…it has really been a
•• Schedule meetings and spend invaluable face to face time with your key customers, prospects and industry decision makers at the Multimodal VIP room
spectacle for people. Darren Smith, Marketing Manager, Southgate
AWARDS CEREMONY Multimodal hosts an awards ceremony each year to recognise
This year’s FTA Multimodal Awards Evening was held at the
the hard work and achievements that are made within the
VOX, Resorts World at the NEC on the 18th June 2019. The
supply chain. This includes air, road, rail, maritime and freight
awards ceremony hosted over 800 guests, VIPs and staff, which
forwarding services, and the winner is decided through a vote
also provided a great networking opportunity. The evening
from the readers of Multimodal’s newsletter.
was hosted by Steve Davis OBE, where he shared his hilarious anecdotes and humorous stories, which made for a very entertaining evening. FORWARDER would like to congratulate all nominees and winners of the 2019 awards.
Port Operator of the Year
Multimodal Personality of the Year Award
sponsored by Eddie Stobart Logistics
Sponsored by Dennison Trailers
Air Cargo Operator of the Year
3PL of the Year
Multimodal 2019 Exhibitor of the Year
sponsored by Pallite
sponsored by Maersk
Sponsored by Gravity Supply Chain
DHL Global Forwarding
Kuehne + Nagel
Kuehne + Nagel
Road Freight Operator of the Year
Pallet Network of the Year
LERS Excellence in Innovation Award
sponsored by Maritime Transport
sponsored by Crown Lift Trucks
Sponsored by Exxon Mobil
TPN, The Pallet Network
John Lewis Partnership
Rail Freight Operator of the Year
Young Logistics Professional of the Year
LERS Leadership in Fleet Efficiency Award
sponsored by Howard Tenens
Sponsored by Forth Ports
Sponsored by Bridgestone
Craig Bickley, Maritime Transport
Sea Freight Operator of the Year
Shipper/Partner of the Year
sponsored by Freightliner
Sponsored by Bristol Port Company
Mediterranean Shipping Company
Asahi with Malcolm Logistics
MULTIMODAL 2019 IN REVIEW
HOW DID FORWARDER GET ON AT THE SHOW? A note from Rachel, the Editor
FORWARDER magazine had a great presence at Multimodal
From a content creation aspect, Multimodal gave me a great
2019. Our stand showcased various products, from our
opportunity to find out what types of products and services are
magazine to freightwebsite.design, and it was great to display
out there that you might not typically come across on a day-to-
the last two issues of the magazine. As a team, we noticed
day basis. I met a variety of companies including Transpereon,
that the quality of meetings were significantly high. This meant
Descartes, Gravity Supply Chain and Hazchem, giving me insight
that we could not only meet existing readers, but we could
into how their product impacts the freight and logistics sector.
introduce the magazine to new audiences, whether they were
As an editor, my job requires a lot of research and keeping up to
visiting or exhibiting the event.
date with the latest trends and technology. Technology plays a huge part in the supply chain, so taking the time to find out about the latest innovations was not only thought provoking, but would benefit my industry awareness when writing for FORWARDER.
TESTIMONIALS For MSC, Multimodal presents a great opportunity to join with our industry peers, foster our customer relationships and develop new business opportunities. The work of Robert Jervis and his team, to host this event each year, is a real asset to our industry. Multimodal enables businesses like ours to continue to develop commercial presence through the recent difficult trading period, and is testament to Robert’s vision, determination and understanding of our industry. Dan Everitt, Managing Director, MSC UK This is the first time that Freightliner has sponsored the VIP Lounge, which still provided us with a strong brand presence and a great base from which the team could network with customers and fellow industry colleagues. Lynn Crump, Head of Corporate Communications, Freightliner After three years of attendance we are now established as an exhibitor, and we receive return customers each year who in turn bring other customers to meet and speak with us. Chris Clark, Director Global Sales and Marketing, Cakeboxx Gideon Hillman Consulting attended Multimodal in 2010 for the first time, and have attended all subsequent years leading up to their most recent year of attendance – 2017. Always a positive show, with excellent visitors and friendly exhibitors alike, Gideon Hillman Consulting continues to attend Multimodal year after year, to make new connections, and a number of quality and qualified leads. We eagerly anticipate attending in 2018. Gideon Hillman, Managing Director, Gideon Hillman Consulting
MULTIMODAL 2019 IN REVIEW THE INTERVIEWS Multimodal provides the perfect opportunity for exploring
in hearing about what the industry has to offer – we know our
the industry in the present day and what it has to offer.
readers are too Furthermore, we are always keen to hear how
FORWARDER took the time to schedule interviews with
the magazine is received by our readers, so we also took this
companies that represent different areas of the industry.
opportunity to ask your opinion on our pride and joy.
Speaking to those from all different areas of the supply chain, FORWARDER had chance to have a sit-down conversation
Crossing our media platforms allowed us to reach different
with some of the most innovative and exciting projects to date.
forms of content: editorial and video. You can access our videos on our website or YouTube channel.
Aware that we were covering the Multimodal 2019 event, we wanted to provide our audience with something a little
Like what you see? Want to be a part of the discussion?
bit different. Something slightly outside the box, as well as
Let us know!
complementing our online presence. We are always interested
Descartes with Andrew Tavener, Head of Marketing Descartes (Nasdaq:DSGX) (TSX:DSG) provides on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes. Andrew presented FORWARDER with information about Descartes and the services that they offer to the supply chain. Andrew goes onto to explain how he thinks the industry is shape-shifting to adapt to an online data supply chain, making optimisation of transport organisation key without having to compromise the driver hours’ legislation. Find out what Andrew has to say about this matter in the full interview.
Gravity Supply Chain with Dave Graham, Head of One Commercial Team Gravity is a cloud-based business network and execution platform for supply chain management and global trade. We offer a suite of apps built for today’s mobile and ‘always-on’ workforce that simplifies the planning, execution and optimization of your end-to- end supply chain, regardless of company size, industry or vertical. In short, we eliminate the clutter so you can focus on what matters most - serving your customers. FORWARDER had the chance to speak to Dave Graham, who enlightened us about Gravity Supply Chain. We spoke about how technology is changing the freight industry, and we are now transporting goods in a much more digitalised world. Having all your eggs in one basket (or, on one software, should I say) isn’t always a bad rule to live by. The supply chain is as fast-paced and can be incredibly complex in terms of communication between sectors.
The Hazchem Network with Nada Marinovic, Network Director and PGS Global with Kerry Rayner, Key Account Manager The Hazchem Network is the only pallet network dedicated to chemicals Backed by the biggest names in UK chemical transport we offer simple pricing, next day delivery and 100% assurance. The network offers next day nationwide service for single (or greater) pallet consignments. 100% compliant: ADR fleets, DGSA, HERS back-up. Our chat with The Hazchem Network provided insight into freight that specifically deals with dangerous and hazardous goods… hmm, how fitting! We were keen to find out what The Hazchem Network is and how it helps its members to safely deliver dangerous and hazardous materials. Kerry from PGS Global is one of The Hazchem Network’s members, which demonstrated how the network can assist and benefit the user.
YOU CAN WATCH ALL OF THESE INTERVIEWS & OUR VIDEO MONTAGE OF THE SHOW ON OUR WEBSITE ...JUST SEARCH ON THE SITE FOR 'THE INTERVIEWS' FORWARDER magazine
TRAIN TO HIRE APRIL 2018
...GEODIS INVESTS IN BASIC TRAINING FOR ITS FUTURE HAZARDOUS MATERIALS DRIVERS
t both its Lillebonne and Villers-Saint-Paul sites in France, all
As the transport sector in France faces serious challenges in
of which are dedicated to the chemical sector, GEODIS is
recruitment and driver retention, employee skills and the stability
offering integrated training to 22 job seekers. The training
of our teams are more than ever the key elements of our quality of
is offered in partnership with Pôle Emploi [the French national
employment agency], the training organisation AFTRAL, and the
explains Olivier Royer, GEODIS’ Executive Vice President
French Driving School (ECF). As part of the bargain, trainees will
and gas, which demand a high level of technical sophistication and
receive 'hazardous materials' driver positions on permanent contract.
Since last February, GEODIS’ Lillebonne site has been supporting
A similar project is underway at the Villers-Saint-Paul site, which also
ten job seekers through a customised career development course,
specializes in the transport of chemical and gas products. It involves
in preparation for their recruitment in May as “chemical-gas” drivers
twelve job seekers, holding only a C licence at the start, who will
on permanent work contracts.
undergo 280 hours of training (FIMO, ADR, CE licence) conducted
This is especially true in the areas of chemical
by AFTRAL, in order to be hired on permanent contract. Meanwhile, each will have benefited from an integrated training given by the ECF, which will include: the heavy vehicle licence CE
With these measures, GEODIS, as a leading employer in France,
(authorizing, in France, the driving of vehicles whose materials
reinforces its commitment to training and development. Following
or merchandise exceed 7.5 tons); FIMO (Obligatory minimum
Lillebonne and Villers-Saint-Paul, similar train-to-hire campaigns are
basic training) skills training; and ADR (European Agreement
already being planned for other GEODIS chemical sites.
concerning the International Carriage of Dangerous Goods by Road) authorization. The skill development of future drivers will be
This project is co-financed by GEODIS and OPCA Transports, an
provided by GEODIS, which will get its new hires the 'super heavy'
agency that finances professional training in the transport sector.
CE licence and train them for several weeks, in teams of two, on
It benefited from the support of Pôle Emploi in the preselection of
the specific processes of its clients.
candidates and the payment of compensation during their training.
WANT TO KNOW MORE? Further information can be found at geodis.com
ABOUT GEODIS GEODIS is a top-rated, global supply chain operator recognized
Currently GEODIS has over 40,500 employees, a direct presence
for its passion and commitment to helping clients overcome their
in 67 countries, and a global network spanning 120 countries.
logistical constraints. GEODIS’ growth-focused offerings (Supply
GEODIS’ parent company, SNCF Logistics, is a division of the
Chain Optimization, Freight Forwarding, Contract Logistics,
SNCF group (the French National Railway Corporation). In
Distribution & Express, and Road Transport) coupled with the
2017, GEODIS reached €8.1 billion in sales and continues to
company’s historical success has led to wide-spread recognition
position itself for global growth.
including being ranked #7 worldwide and #4 in Europe.
RHA ANNOUNCES ITS FIRST
NORTHERN IRELAND POLICY MANAGER T he Road Haulage Association has announced its first policy
John is a very well-respected figure with incredible industry and
manager for Northern Ireland. John Martin – a logistics
regulatory knowledge – this will be a huge asset to our members.
professional with over 30 years’ experience in the sector
We’re very pleased to welcome John to the RHA.
– will assume the newly created role on 1 July as the RHA boosts the sector’s profile in Northern Ireland.
John is well-known in the industry and has had a distinguished career in the Department for Infrastructure, working his way up from a vehicle and driving examiner, to head of the Transport Regulation Unit. He was also the Department’s chief transport enforcement officer for 15 years, the deputy head of the Transport Regulation Unit for over four years, and the interim traffic regulator for 18 months. He also has considerable transport policy experience working with DVSA, DfT and the EC. John Martin said:
This is a fantastic opportunity for me to work for
the Association and represent its members. My skills, knowledge and experience of working inside government will greatly enhance the RHA profile within the region and give greater local representation. I’m looking forward to joining the team and engaging with all parties at a very challenging time.
Richard Burnett, Chief Executive, RHA
he Freight Transport Association (FTA), which represents
Trade between Britain and Northern Ireland is key for the
logistics operators on both sides of the Irish Sea, is calling
continued success of the nation’s economy. For such a key route,
on the government to prioritise the infrastructure deficit
the lack of consistent road surface is a headache for both freight
leading to and from Loch Ryan, which handles approximately 45% of
operators and local residents, and deserves urgent attention.
Northern Ireland’s trade with the rest of the UK.
Bypasses need to be constructed as a priority for the villages that the road currently travels through, and we would urge Transport
Trading conditions are already under stress over business’ Brexit
Scotland to investigate the possibility of duplicating the current A9
concerns, and the uncertainty on delivery times caused by an
pilot scheme, which uses average speed cameras and increased speed
ageing road network is only compounding the problem. The A75
limits of 50mph, to keep this key economic corridor to and from
in Scotland is the quickest direct route connecting Great Britain to
Northern Ireland open and functioning efficiently.
shipping serving Northern Ireland and is vitally important for ‘just in
Chris MacRae, policy manager for Scotland, FTA
time deliveries which retailers and agri-food producers in Northern Ireland rely on.
There are 9,000 sailings a year on the Loch Ryan to Belfast route,
Seamus Leheny, policy manager for Northern Ireland, FTA
carrying 410 thousand units of freight. However, growth on the route of 1.3% in the year to date is outstripped by far greater growth in movements on the route between Dublin and Holyhead. This will only continue if the inadequate quality of the A75 is not addressed soon.
GREAT BRITAIN / NORTHERN IRELAND TRADE NEEDS BETTER ROAD SUPPORT FEBRUARY 2018
NAVIGATE RESPONSE WELCOMES
NIGERIAN & ITALIAN PARTNERS
TO CRISIS COMMUNICATIONS NETWORK
avigate Response welcomes two new partners to its
Joining the network, Adedayo Ojo said...
global crisis communications network to strengthen coverage in the key maritime hotspots of West Africa
and the Mediterranean.
This is a great opportunity for us, and for Navigate Response. West Africa â€“ and especially the Gulf of Guinea â€“ has seen more than its fair share of maritime incidents in recent years, not least with
Continuing pirate activity in West Africa has repeatedly drawn
the rise in offshore piracy. Caritas can assist Navigate's clients who
international media attention and presented signification local
may be dealing with West Africa's fragmented and often government
changes for shipping companies. To further strengthen the support
influenced media to help ensure accuracy and to protect the client's
available to our clients, Navigate Response is proud to have partnered
licence to operate within the region.
with Caritas Communications led by Adedayo Ojo. In Italy, recent media interest in the maritime industry has been With offices in Lagos, Nigeria and Accra, Ghana, Caritas is a leading
largely driven by the ongoing Mediterranean refugee crisis and the
Africa-focused reputation management and communications
bankruptcies of established maritime brands. Italy's complex media
agency. Caritas specialises in crisis management, having developed
and political landscape, which is often driven by close personal
emergency response procedures for leading brands including the
relationships, presents significant difficulties for outsiders. Navigate
Nigerian affiliates of Total and ExxonMobil, and leading indigenous
Response is delighted to be working with Riccardo Masnata, who
players such as MainOne and Honeywell Group. Their cross-sector
brings more than 20 years' experience as a public relations advisor
experience includes maritime, oil and gas, and aviation.
and journalist in the maritime sector.
Riccardo Masnata and his team have worked for leading Italian
We are delighted to bring two more communications
and international brands including MSC Cruises, APM Terminals,
specialists into our global response network. Their
Blu Navy, Genoa Oil Terminal, USCLAC (Italian shipmasters'
teams add both crisis management expertise and vital
association), British Gas, CRN (Ferretti Group) and Archimede
knowledge of regional media landscapes. Our network
Maritime Training Network.
of 42 offices in 28 countries provides our clients with unrivalled access to local experts backed up by the
Joining the Navigate Response global network, Riccardo said...
global experience necessary to respond effectively to any maritime incident.
I am delighted to be part of Navigate's global network. I believe partnership is paramount in any crisis, when maritime stakeholders and media relations need to be managed. The initial response is critical and both the cultural and communications terrain requires careful regional navigation. Welcoming Adedayo Ojo and Riccardo Masnata, Chief Operations Officer at Navigate Response, Dustin Eno said...
rown Couriers is the UK’s leading nationwide bespoke
distribution. Passionate about innovation, we have the capability
sameday courier. Established in 1990, we have been creating
to develop systems and processes to suit the needs of any sector.
bespoke sameday courier solutions for our customers for
almost three decades. We understand that a ‘one size fits all’ approach
From one control centre based in the Midlands, Crown Couriers
doesn’t always offer the best service; that’s why our experienced
runs 24/365 ensuring every consignment receives the same dedicated
account managers work with businesses to develop a service that is
service, day or night. Operating nationwide across the UK and
tailored to meet their individual requirements, including stock control
Ireland with a fleet of over 500 vehicles, we are truly providing
management, route planning and bespoke KPI reporting.
a service to all. Our drivers are carefully selected and specifically trained to meet the bespoke needs of our customers enabling us to
Our experience in working across a wide range of sectors makes us
respond quickly to varying demands. Every driver is security cleared,
a knowledgeable and reliable logistics partner for businesses from a
uniformed and carrying I.D.
variety of industries, for example; healthcare, professional services, automotive, information technology, aviation & AOG, logistics and
Offering a wide range of services Crown Couriers are very passionate
Crown Couriers offer the complete logistical solution providing
about how important your consignment is. With sameday delivery at
warehousing and storage space for businesses. The 11,500 ftÂ˛
the core of our business, Crown Couriers only uses dedicated vans
highly secure and modern warehouse is situated in Tamworth
which are traceable from delivery to collection. The control centre is
adjacent to the control centre. A prime location for distribution
also manned throughout the night by our experienced teams, ensuring
across the UK, with easy reach from Junction 10 of the M42
the same high level of service is maintained consistently. We have also
and both the M6 and M1 motorways, enabling Crown Couriers
invested in forward-thinking, dynamic route planning technology to
to operate both collection and delivery services to and from
help save businesses time and money on their scheduled and multi-
locations across the country. We offer palletisation and shrink
drop deliveries. We are very keen on providing specialist services by
wrap, pick and pack and a cross dock facility, as well as online
applying our expertise to develop a solution that truly adds value for
stock control: a complete solution meaning that Crown Couriers
your business. By working in collaboration with our customers we are
clients receive a quick and efficient turn around, and can keep up
able to produce flexible, tailored same day solutions.
with any surge in consumer demand.
Crown Couriers are passionate about innovation. Investing in new
Being greener and cleaner is becoming of more importance to us all.
technology enables us to find ways to deliver more for our customers,
A recent study by our Commercial Manager shows a reduction in our
offering increased flexibility and better communications. Our online
carbon footprint average of nearly 10% for Q1 2019 compared to an
booking and real-time GPS tracking allows you to follow your
analysis in Q1 2017. Crown Couriers are aware of the environmental
consignment from booking right through to delivery. The optimised
impact carbon emissions have and are always looking to become a
route planning capability enables us to offer more to our customers,
more environmentally friendly service.
with the ability to schedule our fleet holistically, ensuring routes are coordinated in the most effective manner. Investment into dynamic
So why choose Crown Couriers? If you are a looking for a same day
text and email notification software enables us to provide proactive,
dedicated service, operating from one control centre then Crown
real-time updates in relation to the status and location of a consignment
Couriers is the right option for you. We pride ourselves as a logistics
direct to the customer, in the most timely and effective way.
partner providing services across many different industries.
HAZARDOUS & DANGEROUS GOODS
DANGEROUS GOODS 101 ...ALL YOU NEED TO KNOW H
azardous and dangerous goods need to be handled with the appropriate care – self explanatory, really. Transporting these types
of goods comes with (potentially) great risk, and if the right procedures are not carried out, it may lead to fatality. From symbols and codes, to how the rules and regulations were introduced, FORWARDER has put together a ‘hazardous and dangerous
goods 101.’ Think of it as your very own dangerous goods freight bible, if you like…
DANGEROUS OR HAZARDOUS?
Dangerous goods (abbreviated as DG) are generally items or substances that pose a risk to health, safety, property or the environment when being transported. Hazardous goods or materials
THE GLOBALLY HARMONIZED SYSTEM OF CLASSIFICATION & LABELLING OF CHEMICALS (GHS)
The GHS is a classification of hazardous and dangerous goods which
(abbreviated as HAZMAT) are substances – solids, liquids or gases
is internationally known and agreed. The GHS body is managed by the
– that can harm people, animals, property or the environment, and
United Nations and uses standardised hazard testing criteria, universal
therefore have to adhere to chemical regulations.
warning pictograms and safety sheets which contain information about types of hazardous products. The regulations for hazardous
Hazardous goods include materials that are radioactive, flammable,
and dangerous goods to be carried by road are highly prescriptive.
explosive, corrosive, oxidizing, toxic, pathogenic or allergenic. Furthermore, physical conditions such as compressed gases and
The GHS label and standardised information took quite a while to
liquids or hot materials can be classified as hazardous during certain
become highly prevalent in industry, but the system has been widely
circumstances, for example a gas reaching a temperature that could
used as of 2017 in most major countries around the world, including
make it inherently dangerous.
throughout the EU.
HOW DID THE REGULATIONS & DANGEROUS GOODS LEGISLATION START?
IMPORTING DANGEROUS GOODS INTERNATIONALLY
was in a consultative document, published in the late 1970s following
international standards must be met as governed by the UN
the introduction of the Health and Safety at Work Act in 1974.
Committee of Experts, which are contained in a so-called
This document was, however, too complex, and was later changed
'orange book', which covers all information from codes,
in the following three divisions...
classification, packaging, labelling and the transport modes
The very first regulations created for dangerous goods classification
In the need for international dangerous goods transport,
of dangerous goods. •• The Classification, Labelling and Packaging of Dangerous Substances Regulations 1984 (CPR) •• The Dangerous Substances (Conveyance by Road in Road Tankers and Tank Containers) Regulations 1981 (RTR) •• The Dangerous Substances (Conveyance by Road in Packages) Regulations 1986 (PGR) Fast forward to more recent times and a European agreement regarding the International Carriage of Dangerous Goods by Road (ADR) came into force in 2004. The ADR agreement grants permission for dangerous goods to travel between multiple countries, under the condition that the full requirements are met. According to IATA, Sub-Section 1.5 of the IATA Dangerous Goods Regulations (DGR) requires training for dangerous good handlers and transporters. Required levels of training are dependent on the occupational responsibility, but it applies to all industry workers involved in air transport, freight forwarding, ground service providers and airlines. NOTE: There have been significant changes to the 60th edition of the Dangerous Goods Regulations (DGR), which went into effect 1 January 2019. Please ensure you have read the most up-to-date document if you are involved in hazardous or dangerous goods transportation.
HAZARDOUS & DANGEROUS GOODS
HOW ARE DANGEROUS GOODS LABELLED?
Examples of symbol labels:
Dangerous and hazardous goods are usually labelled with a diamondshaped sign with a red border to signify danger (regional versions also exist). The Globally Harmonized System of Classification and
Labelling of Chemicals lists the following signs depending on the type and severity of the substance. Label elements include... Symbols – These are GHS hazard pictograms, which convey
information regarding health, physical and environment. Harmful chemicals and irritants are marked with an exclamation mark to warn for its danger. Pictograms are usually diamond-shaped, with
Signal words – Words that signify 'danger' or 'warning' are used
red borders, white backgrounds and black symbols.
to highlight hazards and differentiate the severity between hazard categories. Only one word should be used per label, and the word should only be used for the most severe hazards. GHS Hazard statement – Standardised phrases that are allocated to categories which describe the nature of the hazard. For products that contain more than one hazard, clear and correct information displaying these hazards is required. Product identifier – this is essentially an ingredient disclosure, which names (and numbers) the hazardous product contents which should also incorporate the substance’s chemical identity. Labels should also include a description of how corrosive or harmful it is to the body, such as skin irritation, serious eye damage, germ cell mutagenicity etc.. Supplier identification – the contact details (name, address, telephone number) of the supplier.
CLASSES OF HAZARDOUS GOODS
Class 2 , Gases
descriptions are required to be documented when handling and
Gases tend to be stored under pressure in order to reduce its volume,
transporting the goods.
saving space when transporting and storing. Should the pressure be
Hazardous goods are classified into divisions. These classification
released suddenly, the fast air release can create high energy release
Class 1, Explosives
and rocketing, putting the surroundings in danger. Furthermore, as most gases are denser and heavier than oxygen, meaning that exposure of
Explosives contain material apt to changing from its resting state into
the gases in confined spaces can cause suffocation. Some gases liquefy
(very hot) gas. This produces a rapid and violent chemical reaction,
under pressure in normal temperatures, such as chlorine and ammonia.
otherwise known as an explosion. When an explosion occurs, the chemical energy (heat) rises to several thousand degrees, expanding
Gases are also separated into divisions due to their physical dangers:
and forcing outwards. There is a range of low and high explosives,
2.1 Flammable gases
and not all chemical reactions are triggered in the same way. Some
2.2 Non-flammable, non-toxic gases
react from violent shock (e.g. a high-speed traffic accident), high
2.3 Toxic gases
temperatures (e.g. fire), and some even by low temperature.
Class 3, Flammable liquids There are six divisions of explosives in Class 1, ranging from highexplosive reactions to low. These divisions are crucial when
Flammable liquids such as petroleum (petrol) and industrial processed
transporting loads, as the different types of loads will most likely need
(alcohol) are highly flammable if exposed to a naked flame. Fuels
different levels of care, safety procedures and transport specifications.
are one of the largest tonnage of dangerous goods transported in the freight industry. The flashpoint for petrol is -40º C, meaning it
Explosives are acknowledged as NEQ (Net Explosive Quantity)
burns at normal temperatures, whilst diesel’s is 65º C, which has
when documented during transport, which is usually unconnected
to be heated to be able to burn. The UN Class 3 limit is generally
to the gross weight.
flashpoint 60º C, which is not classified as dangerous for transport.
Flammable liquids are set in Packing Groups in reference to their
1. Mass explosion hazard
boiling point and flashpoint.
2. Projection hazard only 3. Fire hazard and minor blast or minor projection hazard
Packing Group Initial Boiling Point Flashpoint (closed cup)
4. Minimal hazard
Below 35º C
5. Blasting agents
Above 35 º C
Below 23 º C
6. Very insensitive denoting articles
Above 35 º C
>23 º C and <60 º C
HAZARDOUS & DANGEROUS GOODS
5.2 – Organic peroxides, its molecule structure contains carbon
and oxygen which makes the substance vulnerable to ignition.
Materials are likely to be used in industrial settings, and can as
Dangerous when wet
a result be unpredictably explosive. Usually classified as either Class 1 or Class 5.2, reflective of its purpose. Often kept at
4.1 – Flammable solids, usually burn more easily than materials
a temperature-controlled (refrigeration) level to keep the
like wood and paper. When burning of these flammable solids
molecules inactive and to prevent from reacting (and creating a
occur, the flames will be aggressive and rapid, resulting in high
fire or explosion). Organic peroxides can be highly damaging to
levels of heat. Flammable solids can also decompose dangerously
the human body, specifically the eyes.
and produce toxic gases.
Class 6.1/6.2 4.2 – Spontaneously combustible, can either be in solid or liquid
form. Spontaneously ignite when in contact with oxygen, so must
be kept in airtight protection or as liquids under a special blanket. Ignition levels can vary depending on the material, ranging from
6.1 – Toxics, which are chemical poisons that can cause damage
five minutes to lengthy periods of time. Classification also
to the human body, whether it be exclusive to one exposed part,
adheres to Packing Groups I, II and III depending on the ignition
or the entire body. Toxics must not be able to get inside of the
level of the material.
body, whether it be through swallowing, breathing or absorption of the skin as the toxics can kill in minutes. Some toxics may not
4.3 – Dangerous when wet, reacting with water (liquid or vapour
kill if the exposure is low, but will harm the body. 6.1 can be in
form), which causes flammable gases. These flammable gases can
solid or liquid form, and toxic gasses are classified as Class 2.3.
ignite through the heat of the reaction. Class 4.3 must be kept in watertight, sealed containers.
6.2 – Infectious substances, contains pathogens, such as microorganisms that can cause infectious diseases in both animals and
Class 5.1 / 5.2
humans if exposed to the substance.
Oxidising Agents Category A – Substance is capable of causing permanent
disability or life-threatening diseases to humans or animals. 5.1 – Oxidising Agents, feature high oxygen content, which can be the reason for a chemical reaction. May oxidise with other flammable and combustible materials, producing heat and resulting in fire and burning. The only way to put out an Oxidising Agent-caused fire is by large amounts of cold water.
Examples are: Rabies Virus, Ebola Virus and Hepatitis B Virus.
Radioactives are materials that have unpredictable atoms that change
Corrosives, often described as acids of alkalis, are highly damaging
their structure at random over a period of time, emitting radiation
substances that can cause positive chemical changes, affecting the
that can be harmful to animals and humans. Depending on the type
material that has come in contact with it. This can be highly damaging
of radiation, exposure can cause damage to the body, including
to the body, destroying tissue and organs in the human body.
mutation and biological changes. Radioactive packages are generally safe to import and export, as the packaging acts as protection.
Corrosives are packaged specially with the corrosive level considered.
However, it can still be dependent on how radioactive the source is.
Assigned to Packing Groups, corrosives are packaged according to its ability to destroy the full thickness of skin tissue over an observation period. There are strict requirements for transporting corrosives, especially via ocean freight.
Class 9 Other Substances Class 9 covers the substances that arenâ€™t already covered by the previous classes, yet still threat some sort of danger. Furthermore, these properties cannot be included in the UN Class system due to crossing two or more Class boundaries. The information has to be recorded on the individual material to warn for dangers and what the contents includes. The two UN numbers in Class 9 for environmentally hazardous materials. UN 3077 Environmentally Hazardous Substance Solid N.O.S and UN 3082 Environmentally Hazardous Substance Liquid N.O.S.
HAZARDOUS & DANGEROUS GOODS
Packaging and tanks As highlighted in some of the classified substances above, materials may
SAFETY DATA SHEET
The Safety Data Sheet (SDS) are key documents that must be used
need special packaging or tanks to contain them. Whether it be for
to safely supply, handle and use chemicals. It is required to be used by
storage or transport purposes (or both), it is vital that the packaging is
the REACH (Registration, Evaluation, Authorisation and restriction
suitable. Should the goods be incorrectly packaged or stored, it could
of Chemicals) Regulation, and is enforced for safety reasons due to
increase risks, and even trigger ignition, corrosion or harm.
the high-risk nature of the dangerous goods. The SDS details about the hazardous goods plus risk assessment information by Control
Referring to volume 2 of the aforementioned 'orange books',
of Substances Hazardous to Health Regulations (COSHH). A SDS
ADR require that the packaging is defined by standardised terms
is not an assessment itself, but more of an informative document.
(Chapters). Transporters are also required to list details regarding the construction and testing of the packagings/tanks.
WHEN SHOULD YOU SUPPLY AN S.D.S?
According to REACH Regulations, you must provide a SDS if Here is an example of the details that should be provided when
you supply a substance or mixture that is classified as hazardous
listing the packaging and/or tanks when transporting a load:
under the CLP Regulation, if you are a supplier and your customer
•• UN No.1263 Paint product in PG I (first entry)
requests a SDS, or you are a supplier of a product listed as ‘special
•• Column 8 shows that it may be packed according
case’ in the CLP Regulation. Even in the event of using materials
to the instruction P001
that are not classified as hazardous, but contain small amounts of
•• In turn, top of column 8 directs you to para 4.1.4, which
hazardous substances, a SDS is required. Full details for when you
gives the details of what P001 allows.
should supply a SDS can be found on the REACH document on
A wide range of packaging types is given.
the hse.gov.uk website.
(Taken from hse.gov.uk )
Different requirements may apply according to the details of previously mentioned, Packaging Group (PG). In most cases, packaging needs to be certified to UN standards. Testing may need to be carried out on the packaging to test for its durability. Certified packaging is referred to as 'type-approved', or 'UN certified'. Examples of types of tanks are pressure receptacles (aerosols), intermediate bulk containers, portable tanks and vacuum-operated waste tanks.
WHAT INFORMATION NEEDS TO BE LISTED ON AN S.D.S? 1. Identification
2. Hazard(s) identification 3. Composition/ information on ingredients 4. First-aid measures 5. Fire-fighting measures 6. Accidental release measures 7. Handling and storage 8. Exposure control/ personal protection 9. Physical and chemical properties 10. chemical stability and reactivity 11. Toxicological information 12. Ecological information 13. Disposal considerations 14. Transport information 15. Regulatory information 16. Other information
TRANSPORTING HAZARDOUS GOODS
Hazardous goods have to be transported with care. Depending on the mode of transport, special requirements may have to be made in order for the load to reach its destination safely with minimal risks. For example, dangerous Class 1 high-pressure gas loads on an air cargo load could increase risks being at higher altitude, or 4.3 (Dangerous when wet) loads may need extra attention if being carried via sea. According to the IATA Dangerous Goods Regulations (DGR), shippers must provide a DG Shipper’s Declaration (DGD) as well as an electronic version (e-DGD). The electronic version is required for digital, safety and accessibility reasons.
Rachel Jefferies, Editor, FORWARDER
Sources: DSV.com, Health and Safety Executive (hse.gov.com), REACH and Safety Data Sheets, IATA, Transporting Dangerous Goods @ GOV.UK, DGR FORWARDER magazine ISSUE42
REGIONAL FOCUS AFRICA
lthough we are living in a high-tech and high-security
Pirates use varying methods of attack to maximise surprise, but
world, Somali pirate attacks still occur and it is
the most common techniques being employed use high-speed
a common problem for ships that pass from the
motorboats, or skiffs, launched from mother ships (to extend
Mediterranean Sea through to the Indian Ocean. Pirate
their reach) to approach and fire at the target vessel(s). Pirates
attacks are not only a great danger for the safety of those on
may use weapons such as rocket-propelled grenades to slow
board, but goods may also be jeopardised. One of the main
down the ships and gain access to the deck. Once the pirates
trade routes for UK and Europe ocean cargo is through the
have hijacked the ship, they will most likely demand a large
Mediterranean Sea, passing through the Suez Canal to the
ransom for the safe return of the crew, the goods on board and
Red Sea and the Arabian Sea. This route gives access to the
the ship itself.
east of the globe, accessing major regions such as India, UAE, China and the north of Africa and then on to Australia, and
Should a load need to be transported to the East, there is a
while this route provides opportunities for importing goods,
real risk that the ship could be hijacked. Of course, this creates
it comes at great risk.
dangers and implications for the load being transported, as it could cause delays or even goods to go missing. The Somali piracy issue
Somalian pirates target ships that pass through the closing of
is one of Africa’s largest freight route problems. With that said,
the Red Sea, hijacking for goods and keeping the crew on board
governments and cargo businesses are constantly attempting to
hostage. According to World Shipping Council, there were
reduce these risks. Governing bodies and companies such as
439 pirate attacks and 45 merchant vessels hijacked worldwide
the World Shipping Council (WSC), International Chamber of
during 2011, at the peak of Somali piracy. 237 of these attacks
Shipping (ICS) and International Maritime Organisation (IMO) all
and 28 of these hijackings occurred in the Gulf of Aden, off the
go to great lengths to ensure that shippers can access this route
coast of Somalia, and in the wider Indian Ocean. At the time
as safely as possible, avoiding traps or opportunists.
these statistics were released, 12 ships and over 170 seafarers were being held hostage by Somali pirates for ransom.
Governments actively monitor the affected areas and offer training and information on what to do if captains spot any signs
So, what types of freight are at risk of being hijacked? Typically,
of being targeted or are under attack. Furthermore, the IMO
liner vessels (e.g. container ships and roll-on/roll-off vessels)
Maritime Safety Committee (MSC 89) are now approved to
are at less risk due to their higher operating speeds, boarding
provide guidance to ship owners and operators. This includes
height above the water and the bulky nature of their cargo.
the use of private armed guards on ships operating in the high-
However, liner vessels are still targeted by Somali pirates. The
risk areas for further protection.
pirates are increasing their advantage by using already-hijacked merchant ships when attacking in the northern Arabian Sea and along the coast of India. This is around 1,500 miles from the coast of Somalia itself.
WANT TO KNOW MORE? Further information can be found at worldshipping.org
439 pirate attacks and 45 merchant vessels hijacked worldwide throughout 2011. 237 of these attacks and 28 of these hijackings occurred in the Gulf of
Aden, off the coast of Somalia, and in the wider Indian ocean.
Although governments are currently providing help for shippers, it is clear that more still needs to be done. Maritime shipping associations have initiated the 'Save our Seafarers' campaign, which fights for further security and efforts to be made to reduce the number of attacks. Governments are being challenged to make changes, such as authorising naval forces to detain pirates and to prosecute and punish them. After the peak of piracy in 2011, attacks dropped sharply after the implementation of such measures, until in 2012 they had reached a six-year low.
SOMALI PIRACY Rachel Jefferies, Editor, FORWARDER magazine
...WHAT 'ARRRR THE ISSUES?
enya is a member of East African Community (EAC). It has the largest Gross Domestic Product (GDP) economy in south east and central Africa. Kenya’s has a population
of approximately 41 million. Over 60 UK companies operate from Kenya, including Barclays bank, British Airways, BAT, Standard Chartered bank, Diageo, GlaxoSmithKline, Unilever, De La Rue, Finlays, G4S, Tullow Oil and BG Group. Benefits to UK businesses exporting to Kenya include... •• Fully liberalised economy – free flow of trade and foreign private investment •• Good financial and legal systems compared to sub-Saharan Africa
Challenges to doing business in Kenya include... •• Strong competition from the east, especially on price
•• Skilled workforce
•• Security threats
•• Regional entry point for the east Africa region – Nairobi serves as a regional economic hub
•• Infrastructure limitations
•• Well-established private sector
•• English is the official language
•• Daily flights from the UK
•• High levels of corruption (145 out of 175 on the corruption index)
•• Can be high cost of doing business (such as taxes)
•• Ranks 136 out of 189 for ease of doing business according to World Bank
You should ensure you take the necessary steps to comply with the requirements of the UK Bribery Act.
ISSUES & REGULATIONS 60
TRADE BETWEEN UK & KENYA
TAXATION & CUSTOMS
The UK is one of the largest foreign investors in Kenya.
Bilateral trade totals over £1.3 billion.
Kenya has the following direct and indirect taxes: •• income tax
UK exports to Kenya declined from £272.4 million in 2012
•• customs and excise duties
to £252.1 million in 2013.
•• Value Added Tax (VAT)
The top 4 UK exports for 2013: •• Tea (£91.4 million)
•• corporate tax •• personal income tax
•• Vegetables (£76.1 million)
More information can be found from the Kenya Revenue
•• Crude vegetable materials (£60.4 million)
Authority or by contacting the Department for International
•• Baby prams, toys and games (£3.7 million)
Trade (DIT) Kenya.
Kenya’s legal system is based on English law and practice.
You can find more about import tariffs in the Market Access Database.
Standards The Kenya Bureau of Standards (KEBS) is responsible for
the preparation, adoption and application of standards
Companies need a number of documents to set up in Kenya,
for imported and domestically manufactured products.
All products must have a test certificate from an ISO/IEC
•• Certificate of Registration
17025 accredited laboratory.
•• Company PIN Number •• VAT number
Department for International Trade (DIT) Kenya can give advice on these documents.
You need a visa to enter Kenya. Passports should be valid for at least 3 months after the end date of your visit.
It is also essential to obtain or issue receipts and invoices whenever transacting to avoid potential disputes.
You can get different types of visa on arrival by air with a cash payment. The different types are: •• Single entry (USD 50) •• Multiple entry (USD 100) •• Transit (USD 20)
https://www.gov.uk/government/publications/exporting-to-kenya/ exporting-to-kenya Contains public sector information licensed under the Open Government Licence v1.0.
ast amounts of shipping companies rely on manual
Cracking down on what is most important for containerised
procedures to record data onto their transportation
shipping, Ocean Insights recognised that it is imperative to
management system (TMS). Whilst it’s a traditional
know the location of containers, especially if they are at high
process, this form of data handling can be unreliable, potentially
risk. This includes customers with high volumes of containers
threatening a company and their assets. An outdated method?
across multiple carriers, so the built-in container track-and-trace
Perhaps. Considering that we live in such a digitalised world,
solution alerts clients each time a container’s ETA changes or
this could be seen as an old-fashioned process. Especially when
if the container is stationary at a port longer than expected.
we are exposed to readily available features such as monitoring,
The solution further delivers a complete suite of carrier and
alerts and GPS and tracking.
While manual processes
port performance statistics, offering business intelligence
are time consuming, inefficient and add to the unnecessary
for efficient planning and decision-making through the use of
cost digital adoption is lagging, especially in ocean freight,
detailed performance analytics provided to the customer. As an
says Dr. Felix Richter, CEO, Ocean Insights.
example, performance comparisons for China Ocean Shipping Company (COSCO) as well as Orient Overseas Container Line
Conscious that ocean freight is crying out for an innovation to
(OOCL) provides information about the transhipment ports that
increase the visibility of overseas shipping, Ocean Insights has
are prone to delays, highlighting options where additional time
created a data-driven solution. Ensuring that freight forwarders
purchases from carriers could avoid future demurrage costs.
can manage their workflow digitally and monitor their freight operations, Ocean Insights’ IT ‘Container Track & Trace’ technology
Sea ports are flooded with import loads, and there are around
could be the future of the logistics industry. Ocean Insights’ close
five-million sailing schedule changes every day. A service that
work with Beneficial Cargo Owners (BCOs) provides an insight of
provides improved visibility in ocean freight shipments is key.
the technicalities in the shipping industry, addressing its technology
Ocean Insights delivers strategic supply-chain visibility that also
to suit the needs of each shipper’s pain points. Richter states that
solves schedule data reliability. Ocean Insights’ Sailing Schedule
Ocean Insights 'provides effective data and solutions to curtail IT and
database monitors, updates and curates schedule data around
data complexity and automate the container tracking processes.'
HELPING YOU TO
we provide the most accurate and
complete sailing schedule data on all shipping lines and
ABOUT OCEAN INSIGHTS
This standardised approach to ocean freight
Ocean Insights was founded in Hong Kong in 2012. With
also makes the API easy to integrate with clients’ existing
offices in India and Germany, the Ocean Insights Team
TMS systems and software.
is today operating on global scale, providing data and intelligence for the logistics industry to improve visibility
The number-one priority for shipping data handling is quality
and transparency in ocean freight.
of results. In order to achieve quality, you need efficiency, reliability and security. Using the most-updated methods and
For the first time ever, we combine container liner schedules
technology for recording data will not only decrease your
and carriers’ container tracking information with neutral AIS
risk of monetary losses, but also human error.
vessel tracking data, allowing our customers to plan and monitor operations on a level never experienced before.
Rachel Jefferies, Editor, FORWARDER magazine
With a strong IT focus and an expert team of data analysts, we take pride in supporting our customers and showing the guiding thread in a field where data is often hardly available and even less often comparable. Our team is constantly working on new approaches and innovative solutions that will make your day-to-day operations easier and give you knowledge and tools to let you be a step ahead. And we’re growing! Ocean Insights’ innovative Container Track & Trace software service connects carrier information with actual vessel whereabouts, providing neutral, real-time information for all your shipments, independent from the carrier and booking channel. Container status updates, ETA, schedule changes and delays are consolidated from multiple sources and standardized across all carriers, allowing logistics teams all around the globe to take action before things go wrong in their logistics chain. Moreover, Ocean Insights‘ Container Sailing Schedules service offers over 96 percent of the world’s sailing routes and schedules in one consolidated service package, curated and quality-assured.
WELCOME TO FREIGHTABASE
reightabase is an online digital platform for sourcing specialist
At Freightabase we understand that consumersâ€™ needs are changing,
carriers to or from any part of the globe. You can source
and with constant time constraints freight buyers need to make
all carrier types, ranging from airlines, shipping lines, freight
educated decisions quickly. The idea of a shipping manager being able
forwarders and parcel carriers.
to source information to make a well-informed decision is exciting. ISSUE42
The ‘Quick Quote’ is designed to assist busy cargo owners who may not have the time to do an advanced search. Simply complete a very simple form and our customer services team will do the rest for you. The service is available on desktop and mobile and the app is being released soon.
The ‘Directory’ is recommended if you are looking for a carrier by name or in a specific location. You can also select carriers by key words, e.g. ‘perishables’ or ‘project cargo’. The Directory also lists service suppliers to the industry, e.g. marine insurance or mergers & aquisitions.
The ‘Loading List’ is a more advanced search where users can find carriers that specialise in a specific trade lane or shipping route. You can select mode of transport, collection and delivery point. This will then produce a list of specialist carriers to consider for your shipment.
M&A for the global freight & logistics industry
+44 (0)20 3872 6906 â€˘ email@example.com 11 Gower Street, London
Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual clientâ€™s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business. We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.
F R E I G H T
Are you planning to buy or sell a freight forwarding company? FORWARDER magazine
F R E I G H T
FOR SALE FRENCH FREIGHT FORWARDER
GERMAN FREIGHT FORWARDER
Ref. 898FM | France
Ref. 763FM | Germany
Key business features
Key business features
•• Established in 2004
•• International air & ocean freight forwarder
•• Privately owned
•• Privately owned – one shareholder
•• International air & ocean: 70%
•• 3 offices across Germany
•• Logistics & road freight: 30%
•• 19 staff
•• 46 staff (2 locations)
•• 50% air freight, 50% sea freight | 70% export, 30% import
•• Clearly defined 2nd-tier management structure
•• Sectors: events logistics and general cargo
•• Export: 66% (China, India, S.E Asia) | Import: 33%
•• Export to China, South America, North America
•• Sectors: aerospace, events, AOG, general cargo
•• Import from China
•• Turnover €16m
•• Turnover €7.0m
•• EBITDA €1.0m
•• PBT €1.0m
IF YOU ARE INTERESTED IN ANY OF THESE OPPORTUNITIES, PLEASE CONTACT... FORWARDER magazine ISSUE42
SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH
+44 (0)20 3872 6906
GERMAN FREIGHT FORWARDER
SOUTHERN & SOUTH AMERICAN N.V.O.C.C. & FORWARDER
Ref. 290FM | Germany
Ref. 448FM | South East USA & South America
Key business features
Key business features
•• Established in 1980
A licensed, national customs broker, freight forwarder and NVOCC
•• Privately owned
•• Established 20 years ago
•• 2 offices across Europe, 44 staff combined
•• Privately owned – looking to continue under new ownership
•• 90% sea freight – Asia, EU, Far East | 10% air freight
•• 20 staff across 3 locations
•• Imports: FAK Cargo, consumer, textiles, industrial
•• Sector: focus on moving large mining, construction and oil/gas machinery, also moving general freight
•• Exports: Automotive, chemicals, industrials
•• 60% ocean | 30% road | 8% air | 2% rail
•• Owner would look at retaining a minority stake in the business
•• Turnover $10m
•• Turnover €20m | PBT €200k •• No debt
DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS
firstname.lastname@example.org +44 (0)20 3872 6906 FORWARDER magazine ISSUE42
F R E I G H T
MULTIMODAL FREIGHT FORWARDER
Ref. 2232FM | London Heathrow (LHR) Key business features
Import 17% Export 48% OCEAN
•• Company trading 10+ years •• Six full-time members of staff including two Directors •• IATA and BIFA accredited •• Diverse spread of clients, top 15 represent 78% of T/O •• Global network of partners offering multimodal solutions •• Moved 683,218 kg of air freight in 2017 ••157 LCL and 175 FCL shipments in 2017
Import 18% Export 8% ROAD
Import 3% Export 1% UK DOMESTIC
T/O: £1.3m Adj. PBT: £200k
2018 ••Turnover: £1.30m
GET IN TOUCH
+44 (0)20 3872 6906
•• Gross profit: £410k •• Adj. Profit Before Tax: £200k 2017 ••Turnover: £1.43m •• Gross profit: £454k
SELLER OF THE MONTH •• Adj. Profit Before Tax: £220k
Ref. 4356FM | UK, US & Germany Overview •• My client offers global freight forwarding, customs brokerage and supply chain management providing air, ocean & road services alongside value-added services •• Having grown organically over a period of 45 years, they are now generating annual consolidated revenue of €300+ million •• Originally established in Europe, they now have a worldwide presence with 20 offices and 1,000+ employees whilst still remaining privately owned ••The primary markets for my client are China, U.K, Australia, South Africa, the Middle East and the U.S. •• With consistent profits and a capital fund, my client is in a strong position with the ability and capacity to acquire privately owned companies
Investment remit •• Focus on international freight (air and ocean), with limited trucking or domestic operations •• Companies located in UK, U.S and Germany ••Turnover of the business to be a minimum of €5.0m, preferably €10m - €50m •• Privately owned companies •• 5+ staff •• Gross operating margin: Expected to be in region of 15 to 30% •• Company must control business rather than large amounts of agent-routed cargo
BUYER OF THE MONTH FORWARDER magazine
RECRUITMENT FOCUS POWERED BY
RECRUITMENT FOCUS POWERED BY
LOGISTICS PLUS PRESENTS NEW
LOGISTICS CAREERS PLUS MORE FOR DUMMIES BOOK L ogistics Plus Inc., a leading worldwide provider of
transportation, logistics and supply chain solutions, is proud
to announce that is has partnered with John Wiley & Sons,
publishers of the For DummiesÂŽ books series, and author Daniel
Stanton, aka 'Mr. Supply Chain,' to present a new Logistics Careers Plus More For DummiesÂŽ book.
The logistics industry is critically important to both our national and global economies. More than 50 million people are employed worldwide in the logistics sector. Logistics and supply chain management is about seeing a business as an interconnected system. Logistics Careers Plus More For Dummies explains why pursuing a logistics career is an exciting and rewarding professional opportunity. This book starts by explaining what a supply chain is, and then shows how to plan and manage a career as a successful logistics professional. Whether you're fresh out of high school, or pursuing a college degree, the logistics industry is always looking for professional interns, drivers, planners, specialists, programmers, managers, and leaders. To download an electronic edition of the book, please visit: www.logisticsplus.net/dummies Hard copy editions are available upon request at: www.logisticsplus.net/contactus
WANT TO KNOW MORE? Further information can be found at logisticsplus.net
ABOUT DANIEL STANTON
ABOUT JOHN WILEY & SONS, INC.
Daniel Stanton, PMP, CSCP, SCPro, MSCE, MCP, MBA,
Wiley empowers researchers, learners, universities, and
M Eng is a global executive with expertise in supply
corporations to achieve their goals in an ever-changing world.
chain management and project leadership. He has
For over 200 years it has been helping people and organizations
worked with Caterpillar, the U.S. Navy, APICS, MHI,
develop the skills and knowledge they need to succeed.
and several smaller firms. He's also been a professor at
Wiley develops digital education, learning, assessment, and
Bradley University, Jack Welch Management Institute,
certification solutions to help universities, businesses, and
and National American University.
individuals move between education and employment and achieve their ambitions. By partnering with learned societies, it
Daniel is recognised as a LinkedIn Learning Insider, a "Pro to
supports researchers to communicate discoveries that make a
Know" for Supply & Demand Chain Executive Magazine, and
difference. Its online scientific, technical, medical, and scholarly
a Supply Chain Futurist for IBM Watson Supply Chain. Learn
journals, books, and other digital content build on a 200-year
more at www.danielstanton.com.
heritage of quality publishing. Learn more at www.wiley.com.
ABOUT LOGISTICS PLUS INC. Logistics Plus Inc. provides freight transportation, warehousing,
The Logistics PlusÂŽ network includes offices located in Erie, PA;
fulfillment, global logistics, business intelligence technology,
Little Rock, AR; Los Angeles, CA; Riverside, CA; San Diego, CA;
and supply chain management solutions through a worldwide
San Francisco, CA; Visalia, CA; Atlanta, GA; Chicago, IL; Detroit,
network of talented and caring professionals. The company was
MI; Lexington, NC; Buffalo, NY; New York, NY; Olean, NY; Akron,
founded over 23 years ago in Erie, PA by local entrepreneur, Jim
OH; Cleveland, OH; Charleston, SC; Nashville, TN; Dallas, TX;
Berlin. Today, Logistics Plus is a highly-regarded fast-growing
Fort Worth, TX; Houston, TX; Laredo, TX; Winchester, VA;
and award-winning transportation and logistics company. With
Madison, WI; Australia; Bahrain; Belgium; Brazil; Canada; China;
a strong passion for excellence, its 500+ employees put the
Colombia; Czech Republic; Egypt; France; Germany; Hong Kong;
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India; Indonesia; Kazakhstan; Kenya; Libya; Mexico; Netherlands;
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and United Kingdom; with additional agents around the world. For more information, visit www.logisticsplus.net or follow @LogisticsPlus on Twitter.
RECRUITMENT FOCUS POWERED BY
10 CONFIDENT BREXIT APPOINTMENTS
AT FREIGHT LOGISTICS SOLUTIONS
reight Logistics Solutions of Pontypool was established the
Chris Williams, formerly of Sphere Recruitment has joined as
day after the UK referendum result in June 2016. After
Associate Finance Director...
huge success over the past three years, and a move to
Looking to turn over £5.6m over the last year, FLS has made
its new HQ in January, recent account wins have supported new
incredible progress over the past three years and has a great current
run rate of £10.5m. The HMRC and currency exchange is going to be an increasingly important element of our business. It’s going to
The brain child of Ieuan Rosser – formerly Managing Director of
be an exciting next few years
outsourced labour company Smart Solutions – FLS was established as a supply-chain management / freight forwarding company to support
With extensive experience in the freight sector, Steve Anderson
UK manufacturers in the under-resourced freight transport sector.
and Charly Spence have joined the Client Solutions team as regional managers. They will look at increasing sales across the UK and
After an exceptional first three years trading and new account wins,
developing new 'European' Lanes on behalf of our clients.
FLS has made ten confident new appointments to the business. Joining the Operations Team is Vickie Dampier-Pearce from Paul Cleverley, formally Head of Digital Marketing at MRA Marketing,
Concordia. She will lead the FLS Sea and Air Freight Team. Helen
Gloucestershire and previously Marketing Director at Smart
Waite has joined as commercial administrator to look after the
Solutions, has been engaged as Marketing and Communications
increased pressures on European road transport brought on by
Director. He also joins the board...
Brexit. Robyn Lewis, also from Concordia, and Anthony Ford from
The government’s advice to manufacturers during the Brexit
XPO are joining the team as Road Transport Planners.
process is to strike new relationships with supply-chain managers and freight forwarders, to support them during the change in the
Following successful completion of their apprenticeships FLS has
European trading landscape. My job is to make sure FLS is one of
also appointed Emily Edwards to the Finance Team and Ben Jones as
their top choices when considering who to partner with.
Transport Planner. They are the first to complete FLS’s own in-house logistics apprenticeship, which they passed with flying colours.
Ieuan, South West Natwest Entrepreneur of the Year continues... We have just mobilised another five-year onsite logistics contract in South Wales with huge service-quality improvements and cost
savings for our new client. Certainly, increasing our outsourced
Established by Ieuan Rosser in Wales in 2016, Freight Logistics
contracts is where our business development is heavily focused.
Solutions was created in reaction to Brexit, the UK driver shortage and the skills deficit in the transport sector.
Wales start-up company of the year, Freight Logistics Solutions really is a ‘Brexit Baby.’ Ieuan spent a number of years working with manufacturing
FLS provides supply chain management and freight transport
clients across Wales and England who were really struggling with their
solutions to over 250 clients across the UK.
transport requirements. They either faced huge difficulties in sourcing drivers for their own fleet as a result of the UK's huge shortage of
With over 12,000 carriers on its books, FLS has grown
drivers or they struggled to achieve the capacity and service quality
over the past three years from two to 25 staff and to £5.6m
required to be able to take their business to the next level. With a huge
resource of preferred suppliers, delivering around the globe through road, air and sea, FLS is a transport partner with enormous potential.
FLS won the 2017 Wales Global Startup Business of the Year award. The company also won Service Start-up, Capital
Lots of manufacturers have long-running, direct
and Regional Start-up, Global Business Start-up and overall
contracts with hauliers but we have found transport options are often
Wales Start-up Business of the Year in 2018. FLS has won
restricted by the capacity of the hauliers. Resource and competitive
Torfaen Employer of the Year, and was runner up in the
costs are high while service levels are low. Brexit, in whatever
Wales Apprenticeship Awards.
shape, creates a whole additional set of logistical and administration challenges and clients need support to deal with them. FLS is arranging
Ieuan Rosser won Natwest Entrepreneur of the Year,
over 3,000 shipments a month, buying in bulk from preferred suppliers
Southwest, in 2018.
and passing those savings onto our clients. FORWARDER magazine
RECRUITMENT FOCUS POWERED BY
BRANCH START-UP WEST YORKSHIRE email@example.com | +44 (0)1454 628 787
•• £110K GP new business so far this year and more within pipeline •• Business to bring: 80% road, 10% air & 10% sea •• Mode experience: 50% sea, 25% air & 25% road •• Trade routes: Far East, USA, Eastern & Western Europe •• Salary: £45,000
MANAGING DIRECTOR (WILL RELOCATE UK-WIDE)
BRANCH MANAGER MANCHESTER
firstname.lastname@example.org | +44 (0)1454 275 951
•• 10 years’ experience within the industry •• Multi-modal (air, sea & road) •• Directly in charge of 5+ employees •• Operations, sales & business development experience
UK Multimodal Managing Director available for relocation UK wide. Ideally looking for another senior executive level role within an international forwarder of any size. Previous experience primarily with large multinationals. •• Air, Ocean, Road, Rail, 3PL experience •• Managed over 450 employees across multiple UK offices •• Led and overseen merges between companies •• Experienced in aerospace, oil & gas, healthcare and chemical •• Over 30 years of international experience
email@example.com | +44 (0)1454 628 787
BUSINESS DEV. MANAGER SOUTH EAST – £50k firstname.lastname@example.org | +44 (0)1454 275 951
•• Over 10 years within logistics field sales •• Air, ocean & road sales experience •• Won major accounts for a global forwarder •• Specialist in RORO, machinery & automotive sectors •• Based in the South East
EUROPEAN ROAD FREIGHT OPERATOR ESSEX, UK – £25,000 email@example.com | +44 (0)1454 275 932
•• 10 years' road freight experience •• Stable career history, 2 jobs in the past 10 years •• Dealing with Euro imports and exports across Europe •• Dealing with all documentation from A-Z
CANDIDATES GLOBAL ACCOUNT DIRECTOR ESSEX
firstname.lastname@example.org | +44 (0)1454 275 951
SALES EXECUTIVE, GOVERNMENT, DEFENSE & FMS WASHINGTON DC, USA
•• 20 + Years industry experience •• Handles £5 mill GP on blue chip accounts •• Won multiple awards within the industry •• Previous shipping line experience •• Asia, Far East & USA focus
email@example.com | +1 646 915 1495
AIR & OCEAN SALES EXECUTIVE SFO, CA
AIR & OCEAN BUSINESS DEVELOPMENT MANAGER MIAMI, FL
firstname.lastname@example.org | +1 312 496 6624
•• Achieved $450K+ GP in 2017 •• Territory: National •• 75% new business - 25% existing •• 50% air & 50% ocean – 65% import & 35% export •• Trade routes – Asia, Europe & Latin America •• Verticals: general cargo including high-tech, solar, medical, machines, packaging, temperature controlled, •• Salary: $95K
•• Handles medium – large Project accounts •• Close to $1m GP – 2018 YTD •• Main lanes are Middle East, Africa & S. Asia •• 70% Air, 20% Ocean, 10% Trucking •• Handles accounts nationwide •• No non-compete
email@example.com | +1 404 592 6315
•• GP for 2017 was around $710,000 •• Territory – Florida with a focus on Miami •• 30% air & 70% ocean – 60% export & 40% import •• Domestic trucking (brokerage LTL & FTL), warehouse & distribution •• Trade routes: Latin America, Asia & Europe •• Salary: $85K
RECRUITMENT FOCUS POWERED BY
LCL EXPORT OPERATOR SOUTHAMPTON, UK – £26,000–£31,000
OCEAN IMPORT OPERATOR SOUTHAMPTON, UK – £23,000–£28,000
firstname.lastname@example.org | +44 (0)1454 275 934
email@example.com | +44 (0)1454 275 934
•• Manage Export process from
•• All ocean import documentation from A-Z •• Will be dealing with customs entries •• Ocean import experience needed
start to finish •• Receive bookings from clients and issue booking confirmation •• Manage load factors to ensure optimum loading •• Create export customs entries
CUSTOMS CLERK SOUTHAMPTON, UK – £18,000 ROAD FREIGHT OPERATOR LEEDS, UK – £23,000–£26,000 firstname.lastname@example.org | +44 (0)1454 628 785
•• Keeping customers advised and updated at all stages •• Can complete all documents from A-Z •• Experienced in Groupage, LTL, FTL
MULTIMODAL OPERATOR BIRMINGHAM, UK – £neg. email@example.com | +44 (0)1454 628 785
firstname.lastname@example.org | +44 (0)1454 275 934
•• Will be completing customs entries for ocean imports
•• Will be assisting operations team •• Experience of processing customs entries required
OCEAN FREIGHT BDM SOUTHAMPTON, UK – £40,000 + CAR email@example.com | +44 (0)1454 275 951
•• Covering Solent area •• Selling FCL & LCL freight services •• Global forwarder
VACANCIES UNITED KINGDOM
CUSTOMS CLEARANCE CLERK HEATHROW, UK – £22,000–£30,000
GENERAL MANAGER, UK & EUROPE HEATHROW, UK – PACKAGE UP TO £90,000
firstname.lastname@example.org | +44 (0)1454 275 934
email@example.com | +44 (0)1454 275 951
•• Completing a high standard of air/sea import customs entries •• Working accurately in fast-paced environment •• 3 or more years’ experience with customs entries
•• Air, ocean & road freight •• Managing around 30 employees •• Strong people management required •• Commercially focused
IMPORT OPERATOR HEATHROW, UK – £27,000–£31,000 firstname.lastname@example.org | +44 (0)1454 275 934
•• Working full import process from start to finish •• Over 2 years’ experience required •• Will be working in a fast-paced rates and bookings department
PRICING SPECIALIST BIRMINGHAM, UK – £26,000–£30,000 email@example.com | +44 (0)1454 628 785
OCEAN EXPORT OPERATOR BIRMINGHAM, UK – £neg. firstname.lastname@example.org | +44 (0)1454 628 785
AIR FREIGHT SPECIALIST (4 ON, 4 OFF) HEATHROW, UK – £28,000–£32,000 email@example.com | +44 (0)1454 275 934
OCEAN EXPORT TEAM LEADER BIRMINGHAM, UK – £neg.
•• Dealing with exports, AOG, entries, cutting AWBs and
firstname.lastname@example.org | +44 (0)1454 628 785
completing data entry •• Strong experience in exports •• 3 years+ experience required
AIR & OCEAN BUSINESS DEVELOPMENT MANAGER KENT, UK – £40,000 + CAR + COMMISSION email@example.com | +44 (0)1454 275 951
OCEAN IMPORT OPERATOR BIRMINGHAM, UK – £neg. firstname.lastname@example.org | +44 (0)1454 628 785
•• Mid-sized forwarder •• Covering Dartford, Essex & Solent •• Selling air & ocean services
RECRUITMENT FOCUS POWERED BY
EXPORT MANAGER C. KILKENNY, R.O.I. – €40,000–€45,000 email@example.com | +44 (0)1454 628 787
•• Leading the Export Operations team •• Acting as the point of escalation for any issues •• Implementing and monitoring KPI’s •• Managing continuous improvement within the department •• Staff appraisals •• Visiting customers where necessary
ROAD FREIGHT BUSINESS DEVELOPMENT MANAGER C. KILKENNY, R.O.I. – €40,000–€50,000 + CAR + BO. firstname.lastname@example.org | +44 (0)1454 628 787
AIR & OCEAN BUSINESS DEVELOPMENT MANAGER C. DUBLIN, R.O.I. – €45,000–€60,000 +CAR + BO. email@example.com | +44 (0)1454 628 787
•• Building and maintaining a customer network and hunting for new business
•• Client development •• Maintaining existing relationships •• Presenting monthly and quarterly performance figures to the board and sales team members
DEPOT OPERATIONS MANAGER C. DUBLIN, R.O.I. – €60,000–€70,000 +CAR + BO. firstname.lastname@example.org | +44 (0)1454 628 787
•• Building and maintaining a customer network
•• Manage a team of supervisors with the responsibility
BUSINESS DEVELOPMENT MANAGER FRANKFURT (JW555) – €60,000
ROAD FREIGHT BUSINESS DEVELOPMENT MANAGER C. DUBLIN, R.O.I. – €40,000–€50,000 + CAR + BO.
and hunting for new business •• Client development •• Maintaining existing relationships •• Presenting monthly and quarterly performance figures to the board and sales team members
email@example.com | +44 (0)1454 275 951
•• Selling Air & Ocean solutions •• Global Forwarder •• Covering Frankfurt region •• Asia, Indian subcontinent, Australasian route focus
for drivers, P&L, warehouse sortation, delivery and operations •• Managing a busy depot with 100+ staff •• Drive and lead the change process to deliver a fully integrated service centre operation
firstname.lastname@example.org | +44 (0)1454 628 787
•• Development of new business •• Retention of existing business, maintain and develop customer relationships
•• Customer negotiation to achieve competitive cost structures •• Handling quotation requests •• Issue sales reports & quote requests and ensure appropriate follow up on all replies
SALES MANAGER AMSTERDAM – €5,000 PER MONTH +CAR + BONUS
OCEAN FREIGHT SALES EXECUTIVE COPENHAGEN – COMPETITIVE +CAR + BONUS
email@example.com | +44 (0)1454 275 935
firstname.lastname@example.org | +44 (0)1454 275 935
A mid-size forwarder in the Amsterdam area are expanding due to growth. They are now looking to hire an experienced Sales Executive, so sell airfreight services across The Netherlands. This is a new business role, where you will work closely with operations to ensure the smooth onboarding of new clients.
An international top 25 freight forwarder are looking to increase their business development team based in Copenhagen
•• 10% Bonus for life of accounts •• Car, Laptop & mobile included
BUSINESS DEVELOPMENT MANAGER ISTANBUL – €5,000 PER MONTH +CAR + BONUS email@example.com | +44 (0)1454 275 935
A small forwarder in Istanbul area are now looking to hire an experienced Sales Executive, to sell air & ocean freight services across Eastern Europe. This is a hunter role with lots of opportunities to progress, and grow a team around you.
•• 15% Bonus for life of accounts •• Car, Laptop & mobile included
BRANCH MANAGER STUTTGART (JW890) – CIRCA €80,000 firstname.lastname@example.org | +44 (0)1454 275 951
•• Air & Ocean operations •• Managing around 30 employees •• German forwarder with 4 + German offices
•• Work as part of a large international company •• Competitive salary expectation •• Highly generous bonus / commission plan
DECLARANT / CUSTOMS OFFICER ROTTERDAM – NEGOTIABLE, ~€3,200 PER MONTH email@example.com | +44 (0)1454 275 935
A large freight forwarder have several vacancies to join their team of declarants in Rotterdam. You will work as part of a team to make sure the company meet their customs requirements to maintain the smooth running of accounts
•• Must hold a declarant license •• Salary is negotiable, approximately €3,200 per month •• Support & training from a well know international freight forwarder •• Highly generous bonus / commission plan
INSIDE SALES EXECUTIVE FRANKFURT (JW221) – €45,000 firstname.lastname@example.org | +44 (0)1454 275 951
•• Air & Ocean focused •• Assisting sales team with leads, cold calling •• Inside sales team of 6
RECRUITMENT FOCUS POWERED BY
BUSINESS DEVELOPMENT MANAGER NEW YORK, NY – $80 - 100K
AIRFREIGHT EXPORT OPERATOR HAMBURG (JW443) – €40,000
email@example.com | +1 (646) 915 1495
firstname.lastname@example.org | +44 (0)1454 275 951
•• 4 offices in the US – New York x 2, L.A. & New Jersey •• Air, Ocean, Road, Warehousing & Distribution, CHB,
•• Handling all documentation start to finish •• Fast pace air export team of 6 •• General Cargo with worldwide trade routes
PO Management and more
•• Industry coverage: Fashion & Retail, Hospitality, Consumer, Food/Beverage
•• Technology is a big aspect, utilizing CargoWise and offering real-time visibility & tracking
EXPORT AGENT CHARLOTTE, NC – $41K - $45K email@example.com | +1 (470) 558 2953
BUSINESS DEVELOPMENT MANAGER ATLANTA, GA – $70 - 90K + 5% OF ALL GP firstname.lastname@example.org | +1 (404) 592 6315
•• Air, Ocean, Trucking, Customs Brokerage,
•• 2-3 years export experience required •• CargoWise experience would be a plus •• Working with both air and ocean exports •• Fast paced export department
•• Specialize in Government & Bio-Pharma Logistics while also covering FAK
•• Average tenure of 10.6 years per employee •• 10% growth 2017 to 2019
VICE PRESIDENT – CUSTOMS BROKEAGE LOS ANGELES, CA – $110 - 200K email@example.com | +1 (404) 592 6315
OCEAN IMPORT CO-ORDINATOR LOS ANGELES, CA - $45 - $55 DOE firstname.lastname@example.org | +1 (470) 481 1844
•• Work with President to grow the US business •• Lead branch start-ups •• US offices already in LA, San Francisco, Portland, Seattle •• Services include customs brokerage, consulting, Air/ Ocean freight forwarding
•• Must be comfortable with full Import process (including billing)
•• 2+ years of experience is required (with a Freight Forwarder)
•• Located in Inglewood, LA
OCEAN EXPORT OPERATOR HAMBURG – JW442 email@example.com | +44 (0)1454 275 951
•• All export documentation start to finish •• Global top 20 forwarder •• Team of 8
IT / SOFTWARE MANAGER FELTHAM/HEATHROW
firstname.lastname@example.org | +44 (0)1454 628 779
Our client is a medium-to-large-sized freight forwarder, which has kept a focus on excellence in service and personalised solutions for our customers. Facilitating this service-driven culture is an experienced staff with a wealth of knowledge in all facets of international forwarding and logistics.
•• Full-time position •• Salary discussed on application •• Excellent benefits Position
The client is aiming to bring in an IT/software manager on a full-time basis to manage their in-house system, which is currently outsourced. This role may be suited to a Senior Software Manager looking at moving into IT management where they will be in charge of this product. The client wishes to separate this software to run the logistics side of the business. Skills and knowledge
•• SQL •• Cloud (AWS preferable) •• e-Commerce •• Some coding will need to implemented but is dependent on the candidate, C# .NET is suitable •• Should be able to manage integrations For more information, please contact Jason Pocock for further details and the next stage of the interview process.
Fill your vacancies
Let us assist with your company's growth...
Europe +44 01454 275957 email@example.com
Operations Sales Management
USA Sourcing market-leading talent.
Your strategic growth partner. Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media
Considering a change? More responsibility? Fairer pay? Better commission? Send us your CV today...
Asia +1 404 592 6315 firstname.lastname@example.org
Middle East +971 (0) 45 015 675 email@example.com
MARKETING FOCUS WITH
unning your own website isn’t a walk in the park. It needs to look sharp, run smoothly and regularly requires your
COMMIT TO CONTENT
One of the best ways to drive traffic and website interaction is by
undivided attention. If your website is a successful one, it
posting unique content on your site. Many websites achieve this
can be a champion of your company. So how can you ensure you’re
through a blog feature, writing posts that could spark interest from
getting the best out of your website?
web users within their industry. For example, you might want to
START THE RACE RIGHT
write informative posts, which will remain timeless and relevant to users who search for the keywords that happen to be featured
You wouldn’t run a race with a sprained ankle. Chances are, you’d
within your post. Alternatively, your posts could be industry news
have lost the race before it had even begun. Effort and time wasted,
related, which will attract attention from anyone searching live,
and you’d probably end up in a worse state than you started. Think
trending buzzwords. It’s ideal to switch up your posts and maybe
about this principle, but with your website. Why post content and
even create categories once your posts become more numerous.
expect results when it’s not running (excuse the pun) properly in
If you’re struggling for inspiration, just ask yourself what sort of
the first place? Is your website’s performance up to scratch? Is it
content you would be interested in reading about.
designed with both aesthetics and usability in mind? Does it have enough high-quality content to drive your site to Google’s top results? These are all questions you should be asking to make sure your website is at its optimum running pace.
CONSIDER GOOGLE ADS (AKA ADWORDS)
It will provide you with traffic (the website kind, not the transport kind), but you will have to be prepared to dig into your pocket. Although there is a fee, your website will reach the top tier on Google’s search results with keyword searches. Once you start receiving more traffic, you will notice a spike in sales leads and customer interaction. While this can become expensive, it might be a good idea to dip your toes in the water of Google Ads to get some traffic to your site and to hit the ground running. Something to consider before you splash your cash on advertising is to plan your budget, your goals and how long you intend to advertise for.
WANT TO KNOW MORE?
DON’T TRY TO CHEAT THE SYSTEM ...IT WON’T WORK ANY MORE
'Once I crack Google’s code, life will be a breeze,' I hear you say. I’ll stop you right there. Google is much more than a bunch of
rules that web users have to abide by to in order to achieve decent results. In fact, Google constantly changes its algorithms to prevent
manipulation of the system. Did you also know that Google analyses every page and the links to and from your website? This is called
‘crawling’ – essentially, search engines trawl throughout your website and rank you according to what they find. Don’t get comfortable, SEO-related rules are designed to keep you on your toes!
CTRL+C then CTRL+V, right? Nope. Absolutely not. Set down your coffee and pause your wellness podcast, because what I’m going to say next is very important. You mustn’t copy and paste your
content. Blog posts, ‘about’ sections, company profiles, services...
this rule applies to the lot. A blinding mistake a lot of people make is ripping content from a random site, posting it as their own. This is
not only plagiarism (and could even land you with a fine attached to a copyright lawsuit), but can also have hugely detrimental effects on your SEO. The world of SEO is a complex one, but the simplest rule
to remember is that the more unique content you have, the better. If you can’t avoid reposting content, such as with a supplied press
release or a bulky technical reference, it is essential to credit the
source with a backlink to the source, and highly advisable to insert a canonical link. These essentially prove that you recognise that the
content is duplicated and that you are aware of the original source already existing. Google will then not penalise you for this.
This avoidance of duplicate material should extend to the rest of
your site as well, even with your own, original content. Don't have the same content repeated within the site or you'll be punished by Google. Instead, make sure you rewrite any information that you
intend to repeat, for example a summary of a service on the home page and the more elaborated version on the services page.
Further information can be found at freight-media.com
MARKETING FOCUS WITH
KEEP IT SIMPLE
DON’T NEGLECT KEYWORDS
to enhance your SEO. Firstly, keep your post’s URL (www.etc...)
searching for a topic remotely relevant to your website may stumble
as simple as possible. If your title is above five words, then make
across your website thanks to a beautiful little keyword you once
There are a few key tips to keep in mind when writing content
sure you customise your URL link to something still relevant to the article, but shorter. A post URL of ‘www.webpage.com/blog/howto-make-sure-your-post-URL-isnot-too-long’...is probably too long. This doesn’t mean that you have to change the title of your article – your CMS (Content Management System, e.g. Wordpress) should allow you customise your post URL. Perhaps www.webpage.com/blog/keepingURLs-simple would be better suited. Another point to consider is paragraph size, sentence structures and repetition of words. Keep your sentences simple and brief if you can – this reads much better and increases
The clue is in the title: key. Keywords are vital to your SEO. Anyone
A POST URL OF ‘WWW. WEBPAGE.COM /BLOG/HOWTO-MAKESURE-YOURPOST-URL-ISNOT-TOO-LONG’ ...IS PROBABLY TOO LONG
wrote a few times in an article. Cargo, freight, airlines, goods, shipping: in the case of the logistics industry, these are little Easter eggs you can leave around your site for an internet browser (and potential customer) to discover. Bingo! They discover your website and are likely to take a nose around. If you’re wondering what the world is talking about online, visit Google Trends. Google Trends displays the current, most talked-about keywords being searched for online. Although don’t be surprised if the majority of keyword trends include Kardashian, Love Island, Jeff Bezos or Game of Thrones! Sometimes it’s just in the
your website’s readability for Google’s crawlers. Your opening paragraph
craft of making even the most contrasting topics fit. I mean, you see
should be fairly succinct, around four-to-five sentences. Feel free to go
what I did there, right? I just bagged myself four of the most talked-about
into more detail in the main body of your text, but remember that
keywords in one article ;-)
nobody likes a big slab of copy. It’s daunting and unappealing. Break up your text with headers, images and paragraph breaks. Even use ‘pull quotes’ to illuminate important elements of your article. Repetition of keywords can be bad for SEO. Again, don’t underestimate Google. It knows if you’re trying to outsmart it by cramming too many keywords in one paragraph. Note that you gain a loyal reader by creating interesting, relatable content. As a writer, I can say that connecting with your reader should always be your #1 priority.
UTILISE YOUR SOCIAL MEDIA ACCOUNTS (IF YOU DON’T HAVE A SOCIAL MEDIA PRESENCE...GET ONE!)
ANALYSE YOUR SITE
Social media is easily one of the most successful and quickest
audience would be completely inappropriate and nothing would be
network-building tools. Just one retweet could reveal your brand
achieved. Apply this mentality to your website, and ask yourself
to thousands of other Twitter followers. Internet users check
whether your website and its content is reaching the right target
their social media on their lunch breaks, waiting in queues, sat
audience. If it’s not, then the chances are you’re not getting the
on a train, even whilst waiting for the kettle to boil. Reaching
optimal results. Take a look at Google Analytics and dissect your
new audiences couldn’t be easier. Link to your social media from
website’s structure and activity. Using this data-analysing tool, you
If you were to see a professor giving a university-level lecture to a class of toddlers, you’d think...pretty pointless, right? The target
will be able to review your audience demographic, your most popular webpages, your organic visit levels and much more. This is a great way to see what areas you’re acing, and whether there are elements of your site that need to be improved. Consider and address the points above, and you’ll be ready to ace the race. And remember, this is all a lot to take in and a lot to commit yourself to as a business owner or marketing executive. SEO work is one of the services we offer, so get in touch with the team if you'd be more comfortable leaving it to the professionals...I doubt anyone would blame you! Rachel Jefferies, Editor, FORWARDER magazine
your website, and link to your website from your social media. If you’ve posted a new blog post, tweet about it. Post it on LinkedIn. Use hashtags to extend to a wider audience. Some of the biggest brands reach far more people these days thanks to their social media marketing; just look at Apple, Nike, Spotify. Again, more traffic and a higher click rate will boost your website’s interaction performance and Google ranking. FORWARDER magazine
A WORD FROM...
ogistics marketplaces are taking highly specialized areas by storm. With Container xChange, we’re building the first online platform for container logistics – more than 300 companies already find SOC Containers and identify partners on our marketplace. In this article, we share the challenges we face as a logistics
marketplace and explain how we try to overcome them. Chicken-and-egg problem
Shifting the mentality
In the realm of marketplaces, the concomitant
behind legacy processes
chicken-and-egg problem is inevitable. Demand
We’ve been organising SOC Containers with
from container suppliers on the platform drives
emails and calls for years now, and we see no
users to join, but if there are no suppliers to
reason to change that,
begin with, where would the users come from?
sounds familiar to you? Shifting perspective of
With xChange, we focused on shipping lines in
those long-time bosses who are still relying on
the beginning before opening our platform for
paper order requisitions, hand-written stock
leasing companies, forwarders and container
reports and phone calls call can be a long
traders as well. They joined xChange to have
process. It worked for them for a few decades,
Large stakes involved in decision
access to a global equipment pool and avoid
why should they change it? As a marketplace,
making lead to long sales cycles
empty container moves. What made them
you need to incentivize and outline that positive
Unlike the decisions made in B2C or C2C
stay on the platform though? Of course,
impacts by far outstrip the hassle of introducing
marketplaces, choices made in B2B bear
shipping lines saw the number of members
and adapting to these changes.
heavier responsibility, as it can affect the
is something which
growing, and they made deals that saved them
lifeline of the company. Stakes are higher,
a good amount of money, but we think that
For us, it was surprisingly no considerable
too. A simple decision by an employee can
an excellent customer service team is vital!
challenge to convince the Managing Director
extend beyond an individual impact to broader
To solve the chicken-and-egg problem, you
of a shipping company to use xChange
implications on the department and even the
need to go above and beyond to make sure
– the argument of saving money and time was
the platform solves a problem for its users.
clear enough so that they gave us a try. That’s
That’s why we put much effort into helping
only the first step, though! It took us some
For us, the average sales cycle is anywhere
every member individually and for instance,
time to improve user experience and simplify
between three and nine months – it requires
looking for potential matches on behalf of our
processes to make sure companies not only
patience, persistence and great success
members even outside of the platform to make
sign-up but use xChange. The person that
stories, brochures or demo videos to
sure they get a good deal.
pays for the membership and the person that
convince a group of multiple people involved
actually uses the platform is different – and you
in making decisions.
need to consider that to shift legacy processes.
CHALLENGES OF B2B MARKETPLACES IN TRANSPORT & LOGISTICS
Don’t forget the end user (focus on user experience!) Logistics is fragmented, and processes are complicated as they involve multiple different stakeholders such as shippers, liners, agents and many more. For us, it was a huge challenge in the beginning not to overcomplicate these processes when digitizing them. It takes a deep understanding of the market and requires a lot of A/B testing to accomplish a good user experience in logistics marketplaces. Looking back, it took us one-to-two years to understand the importance of good user experience! We focused too much on
Many people ask us for a trial account – it is
level! However, speaking the same language,
convincing Managing Directors but forgot
easier to convince your boss of something
sharing data and having a certain level of
to think about the actual end user who only
when you can show them how it works.
data quality is essential when accessing a
works with a platform if it is easy to use.
For us, it is not possible to give away free trial
logistics marketplace! At xChange, we offer
accounts because our members go through
integrations via API and EDI, but there is no
Pass the test!
comprehensive vetting processes before they
such thing as a “one-size-fits-all” solution.
Marketplaces in logistics and platforms are new
get access to sensitive data on the platform.
To technically integrate our customers, we
for companies involved in container logistics
We solve this with live demos and screen
need to customise the technical interface
or shipping. It doesn’t not matter how good
sharing to show people how xChange helps
individually. We usually do that within 14
your solution is, your customers/ members will
their business in a 'guided product tour.'
days for our customers to support those
heavily test your services in the beginning. What
that have no huge IT-Team on their own.
happens is that companies heavily test you with
Technical integration or
edge cases first because they shift their core
non-existing data standards
We think, it is not about technology! Sharing
business on your platform, and it takes much
Members of xChange need to speak the
data and integrating with service providers is
effort to pass the tests and convince companies.
same language! That might not be a problem
still relatively new in shipping – that’s why it
At Container xChange, we try to overcome
for some industries, but most companies
is about creating trust and being transparent
this with our customer success team which
still rely on excel, self-made tools or old
with your customers! Tell them what benefits
stays close to every customer, and we run a
software and what makes it worse is that
they get from a technical integration and show
comprehensive onboarding and vetting process
data standards are non-existent. It takes
them how you use or store their data to make
in the beginning to create trust.
time to bring warehouses, shippers, agents,
them feel safe and understand the benefits of
customs and the shipping line on the same
Florian Freese, Container xChange FORWARDER magazine
INDUSTRY SERVICES YOUR ADVERT HERE...
To find out how you or your company could get involved, email firstname.lastname@example.org Transaid transforms lives through safe, available, and sustainable transport. As an international development organisation that shares transport expertise with partners and governments, Transaid empowers people to build the skills they need to transform their own lives.
F R E I G H T
Your leading provider of premium UK & European logistics
Are you planning to buy or sell a freight forwarding company? +44 (0)1454 275930 â€˘ email@example.com
To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050 To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050
UK | 03/01/2018 USA | Middle East |
Strategic recruitment for the freight industry 03/01/2018 09:05
+44 (0)1454 628 770 www.headfordgroup.com
Your leading provider of premium UK & European logistics
To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050
To find out more or to arrange a free quote visit www.fraserfreight.co.uk or call 02392 675050
Your leading provider of premium UK & European logistics
Your leading provider of premium UK & European logistics
Design and installation of... Racking | Shelving | Partitioning | Mezzanine ďŹ‚oors Racking inspections | H&S reports
firstname.lastname@example.org 0121 706 3591
the effective use of space
MERGERS & ACQUISITIONS
MAINTENANCE TRAINING ...ETC
GREECE (EU HQ) Cargo Services INDIA 2a HONG KONG email@example.com www.marinair.gr
The only organisation in the UK that represents all of logistics, with more than 16,000 members from the road, rail, sea and air industries Join us at fta.co.uk
Cargo Services 2b
Greece 6945 123456 mail.com - www.marinair.gr
LONDON FREIGHT CLUB www.londonfreightclub.com firstname.lastname@example.org • 02392 554 200
THE LEADING BODY REPRESENTING THE UK INTERNATIONAL FREIGHT SERVICES INDUSTRY
Join the RHA The Voice of Road Haulage WE GROW SHAREHOLDER VALUE... THROUGH PEOPLE, TEAMS & PARTNERSHIPS MATT PERRY, DIRECTOR • 07843 314922
Call us on 01733 261131 Email us at email@example.com
THE LAST WORD...
oday 5asideCHESS Battling Suicide Bus Tour and TALENT
We’ll make the bus available to businesses who are able to show a
IN LOGISTICS are throwing out a challenge to businesses
real and tangible commitment to connection and promoting positive
and organisations. Show you genuinely care about Driving
mental health in the workplace.
Better Mental Health in the logistics industry through driving real action and the bus to events and shows and truckstops etc.
Take the bus to the Truckfest or a truckstop or a lay-by this is your chance to you show your care.
The 5asideCHESS Battling Suicide Bus has been on tour since July 2018 visiting towns, cities, universities and workplaces in a battle against loneliness, social isolation and the mental health problems these issues cause. The bus is signed with more than 300 messages to those lost to Suicide – tangible evidence of the devastating ripples caused when someone takes their own life. We are pausing the tour at this point in time. We are a small team and the scale of the disconnection problem is huge. We’re very proud of the impact the bus makes but we’ve become concerned that organisations are using a visit from the Battling Suicide Bus as a way to tick a box on a well-being form rather than being prepared to make long lasting changes which would make a genuine difference. We’ve decided to tackle the problem a different way. We want businesses to take on the challenge of driving the bus themselves and taking it and 5asideCHESS into their own businesses – using them as tools to start positive action which they will continue when the bus is no longer there. The need for positive mental health interventions in all walks of life is evident. The need for awareness of both physical and mental health of commercial vehicle drivers is something that the industry has long talked about. Isolation, lack of exercise and being away
For more details email firstname.lastname@example.org
from home and loved ones for long periods of time has a known detrimental effect on drivers. Studies have been conducted but,
For further press details contact Claire Elbrow,
to date, little has actually been done to tackle the problem and
email@example.com 07799 588285 or contact
support better mental health.
Ross Smith direct on 07778 463597
WANT TO KNOW MORE? Further information can be found at 5asidechess.com
Driving Better Mental Health Campaign backed by...
…WE’RE HANDING THE KEYS OVER TO YOU FORWARDER magazine
THE LAST WORD... THE TEAM...
CRAIG EDITOR-IN-CHIEF RACHEL EDITOR RICHARD ADVERTISING DOM ADVERTISING NICK ADVERTISING TIM DESIGNER
A FINAL WORD FROM
ext issue, you can expect to read all about UK distribution and networks, when we explore distribution hubs in the UK such as Birmingham and the South Westâ€¦which
brings me onto our regional foci, which will be south-west UK and the Middle East. Following on from the piracy article in this issue, we will explore the issues and dangers in shipping cargo through the Red and Arabian Seas to reach the freight hub that is Dubai. Rachel Jefferies, Editor, FORWARDER magazine
UK distribution & networks
UK: South West | Global: Middle East
More news and press releases from the world of freight
Articles from the last 12 months relevant to the focus
ASK THE EXPERTS
Topical knowledge from the FTA and other industry experts
Industry knowledge focused on technology and advancements
We help you to get your message out to the industry
More from the world of mergers & acquisitions in freight
Current jobs and candidates from Forwardingjobs
Please be aware, in this dynamic industry these topics and features are subject to change.
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Craig Headford firstname.lastname@example.org • +44 (0)1454 275 946 EDITOR
Rachel Jefferies email@example.com ADVERTISING
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WHATâ€™S COMING UP...
North East Benelux
Trevor Paul, Twente Express
South West Middle East
Sela Koydengoctu, DGS Group
Northern Ireland Africa Eddie Buist, Peter Murphy, Action International
Karl Hodgkinson, Howard Tenens
Scotland Far East
UK DISTRIBUTION & NETWORKS
AIRFREIGHT & AIRLINES Solent Scandinavia
UK & GLOBAL COURIER Midlands Mediterranean Introducing... Loadie
Simon Beechener, Simpex
Yorkshire The Americas
AIRPORTS & SEAPORTS
Caroline Barber, Transaid
Felixstowe & Ipswich Western Europe Matt Parry, Transition 15
Liverpool & North Wales Indian subcontinent
, Kent & Sussex
AN FREIGHT HIPPING LINES
WARE & STO
OCEAN FREIGHT & SHIPPING LINES Heathrow & London Iberia
Liverpool & North Wales Indian subcontinent
Featuring... Antwerp XL
Kent & Sussex n Europe
CUSTOMS CLEARANCE & BONDED Wâ€™HOUSING Felixstowe & Ipswich Western Europe
AIR PORTS & SEA PORTS Manchester Australasia
EUROPEAN ROAD & EXPRESS
SUPPLY CHAIN & RETAIL
Featuring... Retail Transport Services
Featuring... Freight Logistics Solutions
Yorkshire The Americas
Scotland Far East
PROJECT CARGO & ABNORMAL LOADS North East Benelux
UK DISTRIBUTION & NETWORKS South West Middle East
HAZARDOUS & DANGEROUS GOODS Northern Ireland Africa
AIR FREIGHT & AIRLINES Solent Scandinavia
Featuring... Allseas Global
George Baker, George Baker Shipping
= printed issue
READ ALL ABOUT IT! MDXpress is the culmination of more than 30 years of freighting experience.
Our aim is to be your partner and provide a firstclass customer experience, guiding you through the transport process and treating every shipment with the same high level of attention as your first booking. The partner philosophy is... 'It’s not just a shipment, it is our shipment.'
MDXpress Ltd Station House Station Road Shenstone Lichfield, WS14 0NW +44 (0)1543 484346
MDXpress Ltd MDXpress Ltd Ancaster Business Centre 29 Hill Top Cross Street Tonbridge We're into our third year Callander FK17 8E TN9 now 2UNand all of our issues are available on ISSUU.com – just search 'Forwarder'. Of course, you can always Stirlingshire Kent read the latest issue on our website, at... +44 (0)1360 602000 +44 (0)1732 440582
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The 'Hazardous & dangerous goods' issue. Regional Focus: Africa.