SUPPLY CHAIN &RETAIL VIRTUAL HELPING HAND How technology helps the retail supply chain
ONE BELT, ONE ROAD
Keeping the industry moving in the Far East
REGIONAL FOCUS UK: Scotland | Global: Far East
FREIGHT LOGISTICS SOLUTIONS DAFYDD ROSSER Commercial Director IEUAN ROSSER Managing Director GAVIN CLARKE Operations Director
elcome to the 'Supply chain & retail' edition of FORWARDER magazine.
FORWARDER DIGEST Some snippets from the month, from the Editor
INDUSTRY NEWS News and press releases from the world of freight
FOCUS ROUNDUP Articles from the last 12 months relating to this month's focus COVER FEATURE
FORWARDER FOCUS H.S. codes and how to read them
REGIONAL FOCUS Air quality update, North East | One belt, one road | Thrive in China FORWARD TECH A virtual helping hand | Tech-ing retail too far? | Digital solutions
M&A FOCUS SkySpace Cargo board rejects $21m acquisition offer
Dafydd Rosser, Ieuan Rosser & Gavin Clarke, FLS
ECO 2020 Sustainable bridge design
FREI ing... LOG GHT SOLUISTICS TION S
RECRUITMENT FOCUS Jobs and candidates in the freight industry
58 60 68 74 78 86
MARKETING FOCUS Event & exhibition logistics
A WORD FROM... Ellena Austin
98 FORWARDER magazine
21 - 23 APRIL 2020
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MEET THE TEAM
n this issue, you can expect to find the most recent news within
retail and the supply chain. News-worthy and informative articles,
which include topics on the latest innovations in technology
and trade, how to decipher an HS code and how we can make
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transport more sustainable. This issue has been specially created with Birmingham’s Multimodal 2019 trip in mind. FORWARDER
have attended Multimodal in previous years, and we are back again
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for this one! It’s always great to meet our readers and advertisers to discuss the magazine as well as the buzzing industry.
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Here, at FORWARDER, we pride ourselves on bringing the most
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Filling our publication with thought-provoking content surrounding a continually accelerating industry is just as important to us, as it is to you.
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Want to get involved? You know what to do. Get in contact with us!
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If you would like to discuss opportunities, or just fancy stopping by to say hello, get in touch and we can arrange a meeting at Multimodal 18–20 June, or Transport Logistics in 4–6 June.
Read the magazine online: Rachel Jefferies, Editor, FORWARDER magazine
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know what you’re all thinking: this month’s digest is going
Unfortunately, double doors aren’t the only things sliding in the land
to be a juicy one. Retail, commerce, politics – headlines
of retail. Over the last few weeks, Jamie’s Italian and Debenhams
have been springing out here, there and everywhere
have closed down, which has put thousands of jobs at stake. From
over the past few weeks. To kick things off, I thought
food to fabrics, perhaps the rise of restaurant-to-door delivery and
I’d start with the elephant in the room (and the UK
online shopping is taking its toll. Retail giants Topshop and Boots
for that matter). Theresa May has decided to step
have also announced store closures across the country, showing
down from her position as Prime Minister next month.
cracks in merchandisers we all thought were safe. Over 200 Boots
Our Conservative Party MP will officially resign on June
stores are scheduled to close, creating unease for its customers who
7th 2019. During May’s announcement, she expressed that she has
save up their Boots Advantage points for rewards.
'deep regret' to have not delivered an outcome for Brexit. Questions are still being asked about what will transpire regarding Brexit, but
Yet it isn’t all doom and gloom: supermarket statistics suggest that
the even bigger question is who our next MP will be, and how they
shoppers are still spending in store. Aldi and Lidl are a great example
will go about seeing us out of the EU. The Conservative Party hopes
of this, recently revealing that the two stores are worth £344m more
to put in place a new leader by the end of July.
than last year. Surveys show almost 1 million more households visited
Aldi stores compared to last year, whilst an increase of 630,000 visited Lidl. Lidl and Aldi’s figures are creeping up the supermarket leader board, but Tesco is still firmly at number one. Sainsbury’s and Asda are at joint 2nd place, according to the market share.
Focusing on American trade news, tariffs are a popular topic of conversation at the moment. Tariffs that existed when trading metals, such as steel and aluminium, have now been cut. The cut was confirmed during President Trump’s speech held in Washington, stating that the US
just reached an agreement with Canada and
Mexico and we will be selling our product into those countries without the imposition of tariffs or major tariffs.
The removal of
the US-imposed tariffs will lift trade barriers, which will open new opportunities for the movement of metals through North America. According to the Wall Street Journal, delivery costs have risen as a result, including companies such as Stonyfield, which uses metal use in its product’s packaging. As one door opens, another one closes…Donald Trump published a statement on May 30th, announcing that the US will be imposing a 5% tariff on all goods imported from Mexico, starting 10 June. The reason for the introduction of this tariff is to address 'the emergency at the southern border.' This 'emergency' Trump refers to is related to the Mexican immigration Trump is trying to quash with his plan to build a wall to divide Mexico and the United States. A statement found on the official The White House website claims that
if the illegal migration crisis is alleviated through effective
Finally, technology and trade go hand in hand, which has been
actions taken by Mexico, to be determined in our sole discretion
suitably reflected in blockchain’s boost thanks to shipping. Ocean
and judgment, the Tariffs will be removed.
carriers such as CMA CGM and Mediterranean Shipping Company
Mexico still not have 'taken action', the tariffs could rise to 10% on
(MSC) are granted a more active role in the supply chain, due to
1 July, 15% on 1 Aug, 20% on 1 Sept and 25% on 1 Oct. According
the shipping companies both joining a three-year-long TradeLens
to Goldman Sachs, Mexico was the second-largest supplier of
programme. Maersk is investing in 50,000 tracking devices, which
goods to the US, totalling $352bn (£275bn) in imports last year.
includes CMA CGM and MSC, and plans to invest in landside
Mexico’s response to Trump’s tariffs is that it could result in the
logistics operations, strengthening tracking technology, as well as
contrary – worsening illegal immigration to the US – and could
the blockchain agreement, to enhance the carrier’s data resources.
even consequently damage both countries. All in all, it’s been a roller coaster of a month. The discussion doesn’t seem to be slowing down, and nor does the freight industry. Rachel Jefferies, Editor, FORWARDER magazine FORWARDER magazine
INDUSTRY NEWS MAY 2019
NO COMFORT IN YOUR COMFORT ZONE?
TIME FOR A FRESH APPROACH! I t’s time to look at doing things differently,
You can dramatically shorten the road leg of the journey.
Gray, business development director at the Port of Tyne.
The road journey from South to North and to return, keeps a
His suggestion? Making the most of the uncongested North Sea
driver and truck occupied for two days, whereas one driver and
to bring your cargo closer to its final destination.
truck operating out of the Port of Tyne can make as many as ten deliveries in the same time. Fewer miles and far less congestion
It can be a challenge for any of us to step out of our comfort zone
add up to guaranteed delivery times, which are obviously crucial
but, thanks to rising disillusion with the ‘traditional’ ways, he believes
for lean manufacturing customers.
many businesses are ready to change. The costs and consequences of increasing delays are being felt We are in uncertain times, with many discussions around future
throughout the supply chain, he points out. The cost of being stuck
trading arrangements, tariffs and so on. Importers and exporters
in a traffic jam is put at £1 per truck, per minute, for a start. Hauliers
want, above all, clarity, consistency and reliability. However, the
often build in extra time to their schedule to be sure of meeting a
traditional pattern of cargo arriving at the UK’s southernmost ports,
timed delivery window – inevitably, that cost has to be passed on.
then going on a long and often unpredictable road trip to a final
On the other hand, missed deliveries can lead to costly delays in
destination hundreds of miles away, is no longer the answer. There
production. Added to this is the environmental cost, including CO2
is a temptation to say ‘If it ain’t broke, don’t fix it’ – but often it is
emissions and damage.
already broken. The obstacles to a smooth journey are mounting, from a shortage of trucks and drivers, to road congestion that holds
The Port of Tyne has long been recognised as an expert in handling
up drivers for so long that they reach their maximum driving time
feeder and coastal shipping services – and in most people’s minds
and are forced to take their rest time.
that has meant containers and bulks. However, the port has some excellent ro-ro options, says Gray. The Tyne handles a regular
The Port of Tyne has launched a campaign to encourage shippers to
timetable of large car ro-ro ferries calling from all over Europe; as
think seriously about the coastal and shortsea shipping opportunities
well as handling a steady flow of car imports and exports, they carry
on offer. With regular services into the port from Europe and also
everything from train carriages to excavators.
heading up the UK east coast, this option offers predictability and consistency, says Gray.
WANT TO KNOW MORE? Further information can be found at portoftyne.co.uk
We recently received a high-speed boat for the police, which
We are keen to work with and support businesses; we focus
came in on a ro-ro vessel; recent exports via ro-ro have included
on really understanding their needs and priorities in order to
ROVs and cranes. Those services are established and the capacity
deliver more cost-effective, efficient solutions while reducing
already exists. Itâ€™s another example of a different route to market,
their carbon footprint.
a new way of doing things. Some factories, cargo owners and shippers are actively involved
Find us at Multimodal on stand #5020
in their logistics planning and many work directly with the Port of
Contact Nolan Gray at firstname.lastname@example.org
Tyne, which helps create supply chain solutions that truly underpin their business success.Â
INDUSTRY NEWS 20 MAY 2019
10% GROWTH OF ‘NOSE DOOR’ LOADED SHIPMENTS AS IT PRESENTS NEW ‘ABC XL’ LIVERY
irBridgeCargo Airlines (ABC), one of the leaders in the
The airline registered the highest upsurge of oversize and heavy
provision of specialty air cargo services, has seen demand
shipments on trade lanes from Europe to North America and vice
for its ‘abc XL’ product for oversized and heavy cargoes
versa, with around a two-fold increase ex-Europe and a growth of
continue to grow in the first four months of 2019, with volumes up
45% from North America. Much of this growth is attributed to the
3% year-on-year to more than 11,000 tonnes.
reinforcement of the dedicated ‘abc XL’ product and the proactive approach of its international team, as well as the strengthening of
To reflect its growing position in this specialist part of the air cargo
three-party relationships featuring ‘carrier-freight forwarder-OEM’
market, and to increase brand awareness, AirBridgeCargo has now
to guarantee all the requirements and conditions for safe and intact
rolled out its first ‘abc XL’ aircraft livery on one of its iconic Boeing
delivery are met.
747 freighters. The ‘abc XL’ liveried freighter will complement the existing ‘abc For the first four months of 2019, the growth in ‘abc XL’ shipments also included a more than 10% increase in out-of-gauge cargoes being loaded through the swing-up nose cargo door of our 747 fleet, amounting to more than 2,000 tonnes. We are excited to have our first ‘abc XL’ branded freighter within our modern fleet to support our further growth. The Boeing 747 freighter’s capabilities and efficiency – including its nose cargo door loading feature – significantly ramps up the volume of different oversized and heavy shipments we can transport across our international network. Vasiliy Zhukov, Global Director, Heavy & Outsized Cargo, AirBridgeCargo Airlines
pharma’ branded freighters within ABC’s fleet and will be another eye-catching plane for ‘spotters’ across the globe.
Sail direct between Ireland and Spain
In addition to its comprehensive network of sailings between the UK, France and Spain, Brittany Ferries now operates a twice weekly return sailing between Cork and Santander. This is the ﬁrst direct service between Ireland and Spain, with crossing times ideally suited to meet drivers’ hours regulations enabling them to take reduced weekly rest periods on board, whilst their vehicle is still on the move. The route also offers an option to bypass the UK land bridge and French driving restrictions , as well as providing increased security for your vehicle, goods and driver, all making a big difference to your transport costs. Drivers’ needs are taken care of on board, with excellent catering facilities and en-suite cabins The ship, MV Connemara, is capable of carrying driveraccompanied vehicles, unaccompanied trailers, wheeled freight, abnormal loads (subject to clearance) and hazardous cargo (subject to compatibility).
Refrigerated units can also be carried with 80 on board ‘plug-in’ points available. Furthermore, an additional weekly return sailing between Cork and Roscoff increases options for vehicle routing between Ireland and France. This development Increases the range of sailings on offer from Brittany Ferries who already provide up to 8 daily return sailings from the UK (Plymouth, Poole and Portsmouth) to France (Caen, Le Havre, Cherbourg, St Malo and Roscoff), complemented further by up to 9 weekly return sailings between the same UK ports and northern Spain (Bilbao and Santander). A guarantee of year-round freight capacity ensures that there is no better way to route your trafﬁc to and from continental Europe.
Contact our freight team on +44 (0)330 159 5001 or visit brittanyferriesfreight.co.uk
Our industry-leading Transport Manager conferences are back for 2019, providing you with the latest information and guidance on industry legislation to help you manage the safety and compliance of your operation.
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Venue: NAEC, Stoneleigh Park, Warwickshire
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Venue: Park Plaza Westminster Bridge London, SE1 7UT
LADIES LEADING THE WAY
AT CORY BROTHERS (CORY LINER) CARON FRISTON, LINER GENERAL MANAGER. FELIXSTOWE OFFICE How long have you been with Cory and when did you start? I joined in 2008 and have risen to the head position after previously holding the positions of Sales Executive, Commercial & Operations Manager and Line Manager.
What are you responsible for now? As General Manager for the Liner division, I oversee all areas of the liner division; being a main point of contact for my management team and staff alike. I am lucky enough to have a great team to work with and my role is to help motivate and lead them in a
How do you keep staff motivated and what makes a good manager?
positive and encouraging way. I believe all the team know I am
I believe you lead by example. The team see me involved in all
committed to this role and appreciate their efforts to take care
areas of the Liner business and we speak regularly. I sit with the
of our business. I am responsible for our budget and maintaining
team and keep abreast of what’s happening, so that I can answer
performance, acting where needed to improve procedure and keep
their questions and support them however needed. I remind them
our margins as healthy as possible. We work to a business plan
how much I appreciate their efforts and provide feedback at every
and we evaluate this regularly for client performance. I visit clients,
opportunity, especially when I hear this from our clients, which
look for opportunities for new business and sell our great service
happens on a very regular basis. A good manager needs to be
at every opportunity. We regularly review our supplier base and
strong and understanding, show empathy when needed and give
operational performance so that we maintain our service delivery
encouragement. After all, the team are often the front line for
and control costs accordingly. I am answerable to our clients,
the most important part of your business… the customer. Being
principals and Cory Senior management in all aspects of the Liner
positive and trying to demonstrate you support your team, helps
business, so it is important I am ‘hands on’ and understand the
their service delivery and care of the customers. I also have to make
challenges we regularly face.
difficult decisions at times and I’m not afraid to do that either.
What was the shipping culture like 10 years ago, for women? To be honest, I was lucky enough to have a very supportive
What are some strategies you’ve learned that can help women achieve a more prominent role in business?
Managing Director when I joined Cory Brothers. He seemed to
That’s not easy to answer as everyone is different. However,
recognise potential in me and gave me every opportunity to grow
perhaps that’s the key, always be true to yourself. Be confident and
and progress. In terms of how things have changed for woman in
don’t doubt your abilities. In a male dominated industry, you can feel
our industry, well I believe there are still too few of us in senior
like an outsider at times, but I now know that can also be an advantage
roles. This is evident when attending industry functions and the lead
if you don’t let your doubts cloud your judgement. You bring a unique
roles are still heavily dominated by men. Cory Brothers policies for
viewpoint from a female perspective and that can be refreshing and
supporting working mothers are very good and we have had many
also, being perhaps a bit more sensitive, we have thought processes
returning to part time roles over the years when returning from
that are different to the guys. That in itself has benefits to business
maternity leave, rather than lose the experience completely when
when accompanied with knowledge, experience and passion!
they can no longer commit to a full-time position. As part of the Braemar Group of companies, I believe there are good opportunities
What advice would you give to a younger you?
for woman in the group, we just need to encourage more to take an
I think the advice would be the same to young women in general,
interest in our industry in general to realise the potential for their
don’t be so critical of yourself in terms of your abilities and believe you
growth and progression.
can! Women tend to be very self-deprecating, especially in their early years, which in turn affects confidence. Be confident in your abilities
How do you balance being a mother and a leading professional? Well, initially I reduced my working hours when I returned to work as a Mother, eventually increasing my hours over time so that
and believe you are as good as anyone else in achieving your goals. If you keep questioning your every move, you don’t move forward quickly enough or take those opportunities when they come. Be ready to just go for it and know that failure is just a step nearer to success.
I could perform certain duties on a ‘flexi time’ basis. This enabled me to move from being more operational to a sales position and
How do you make a difference to your role?
still travel to visit clients and go overseas periodically. In those early
I really believe in the company and the service we provide because
years, I felt that apart from my ability to progress and be promoted,
my team and I care about our clients. As a result, we have built a
working part time & ‘flexi’ hours was a good balance for me. I could
great reputation with our clients which in turn raises the profile of
maintain my industry knowledge and keep myself in the working
Cory Brothers in our industry in a positive way. We have a long
world whilst I had lots of time to bring up my sons and play the
and interesting history and I’m proud to represent Cory Brothers
important of role of ‘Mum’ by always being there for them. I decided
which I believe I show. Having people who are loyal, passionate and
to wait until my youngest son was 15 years old before I felt I could
committed to their roles is so important. I bring these attributes to
make the commitment back into Management – this was purely my
my role and I also share them with my team. I really hope this makes
decision and it was the right one for me. I am happy looking back
a positive difference. Ladies are leading the way. Cory Brothers
that I did it this way and feel now that I was a positive role model in
have female leaders within all divisions. Longstanding staff with vast
both areas of my life.
experience and expertise alongside new and emerging talent. FORWARDER magazine
MAKING FULFILMENT INTELLIGENT 16 MAY 2019
etail has become a hugely complex business, reflected in the
Retail organisations are acutely aware of the critical importance
escalating demands placed upon the Distribution Centre
of effective fulfilment. Efficiency in the way goods are processed in
and its fulfilment functions. To cope, the warehouse needs
the warehouse, both for high street replenishment and direct to
to become intelligent – and Dematic has the iQ to deliver.
consumer orders, has a major impact on competitive positioning, brand value and ultimately, commercial success. Making the right
Retail warehouses are under acute pressure to change and it’s going
decision on the software controlling an omni-channel operation will
to take a whole new level of intelligence.
require absolute confidence in the supplier’s ability to develop and support the software well into the future.
Across key retail sectors such as Grocery, Apparel and General Merchandising business is now commonly conducted through
At the heart of the warehouse needs to be reliable, agile and scalable
multiple channels, with increasingly diverse and challenging service
software capable of managing and controlling multiple systems and
requirements. Consumers are ever-more demanding and are quick
processes, both manual and automated – all seamlessly integrated
to check prices and place orders on the go, while constraints on
with higher Warehouse Management Systems (WMS). Importantly,
retailers are tightening, with rising costs, escalating peaks and
the software must be able to grow with the business, providing a
mounting difficulties in finding the necessary labour resources to
framework for the on-going addition of further subsystems and
process growing numbers of orders for single or few items.
processes as business needs dictate – without the fear of obsolescence.
These are complex demands that will increasingly require, not
In addition, any such warehouse software should be supported by a
one, but a set or series of solutions working in harmony. Manual
comprehensive range of analytical tools that can offer insights into
operations, perhaps with voice technology or mobile devices, may
the performance and running of the warehouse. Being aware of
work alongside many and varied automated processes and these will
difficulties as they occur, through alerts, can allow early intervention
need to be managed as a whole, in synchronicity, to produce optimum
and enable managers to proactively deal with unforeseen events.
results. Flexibility and agility to change and re-allocate resources in real-time will be a fundamental requirement, and so success or failure
With a foundation based upon smart and scalable software, manual
will be heavily dependent upon the capabilities and intelligence of the
processes and subsystems can be easily added and adjusted to
coordinating software – the Warehouse Execution System.
constantly deliver optimum performance across the warehouse – supporting the business as it grows.
WANT TO KNOW MORE? Further information can be found at daygard.com
Such a framework is now available,
Of course, many retail organisations may already have their own
unique to Dematic.
WMS for order and inventory management. However, Dematic
Dematic offers all this functionality and much more with its suite of
iQ’s modular structure allows the high-functionality of Dematic’s
high-intelligence Dematic iQ software; from a top-level Warehouse
Warehouse Execution and Control System, iQ Optmise, to be
Management System, through its iQ Optimise Warehouse Execution
seamlessly integrated with all leading proprietary warehouse
and Control Software to its cloud-based iQ Insights Asset
management systems – offering flexibility and scalability to the
Performance Management platform – offering live-updates on KPIs
business by providing the intelligent framework necessary for
across multiple distribution sites.
supporting additional subsystems. FORWARDER magazine
INDUSTRY NEWS Dematic’s iQ Optimise software has the intelligence and power
to manage staff in real-time, optimising the allocation of work to
In the grocery sector, most store replenishment activities centre on
smooth throughput and maximise the performance of the site. Task
moving full cases. Dematic can supply various levels of automation
Interleaving and Move Logic can be cleverly deployed to dynamically
for full cases, from manual picking operations supported by voice
direct staff to where they are most needed, switching quickly
command technology, to the use of sorters for processing cases
between picking and replenishment, or seizing opportunities to
stripped from pallets, right up to the fully automated building of
perform tasks as they occur. Notification of a priority order may
mixed case pallets using Dematic’s advanced AMCAP® technology.
coincide with a passing opportunity to pick that item. AMCAP® is a high-performance mixed-case palletising system Smart software used in this way reduces the need for running batches,
designed to assemble pallets and roll-cages that are ready for easy
as picking and replenishment become far more dynamic, effectively
shelf re-stocking at the retail store and is flexible enough to cater
producing a continuous, waveless process. And this logic is being used to
for differing store layouts. The design allows flexible throughput
enhance the efficiency of the Dematic Multishuttle system too. A mixed
variations up to several thousand cases per hour.
product tote retrieved and presented to a picker may well have several items picked from it at the same time, as the software maximises the
In effect, AMCAP® is an automated robotic system comprising
opportunity for fulfilling further orders, greatly enhancing productivity.
three distinct processes: Case De-palletising, where cases are taken from the stock pallet using a robot or hoist equipped with
These are just some of the ground-breaking efficiencies Dematic
vacuum and side clamp technology: Case Storage and Retrieval using
iQ can bring to the warehouse. Looking across the three key retail
a Dematic Multishuttle® store (DMS), where de-palletised cases are
sectors of Grocery, Apparel and General Merchandising, we highlight
temporarily stored; and Pallet Building where products from the
where subsystems and software advances are working seamlessly
DMS are re-oriented and assembled onto a pallet or roll-cage, either
and in unison to deliver significant productivity improvements to
semi-automatically or fully-automatically, as required, and then
replenishment and eCommerce operations.
wrapped in-situ before being labelled and taken away for dispatch. The intelligence behind the whole AMCAP® process is Dematic’s iQ Pack Builder software, which directs pallet building according to how the retailer wants to receive the cases – by family group or store planogram. For fulfilment of online orders, Dematic’s RapidPick goods-toperson system presents items to the picker in the desired sequence, enabling rates of over 1000 picks per hour, with ultra-high accuracy. Dematic Multishuttle is often used as an automated inventory buffer for serving the RapidPick station.
Fashion & Apparel The fashion sector predominantly requires item level picking, both
principle, robots do all the ‘walking’, fetching and putting-away, by
for high street deliveries in totes and eCommerce orders. There
travelling on top of the aluminium grid and then digging down to
are various levels of solution available, across waveless picking and
access each bin as required.
Put Walls, batch picking and sortation, batch picking using pouch sorters or just item picking direct to despatch cartons. A particular
The inclusion of this technology in the solution portfolio further
highlight here is the Dematic Pouch System, which is well suited to
emphasises Dematic’s capability in improving operational efficiency
in the general merchandise market. Dematic iQ can be used as a bridge between an AutoStore® system and the rest of an
Dematic’s pouch sortation system is an automated hanging system
operation, allowing for seamless integration into new or existing
for efficiently storing, buffering, preparing, and shipping multi-line
orders. Importantly for the fashion industry, it can accommodate both hanging and flat goods simultaneously, and is the ideal application
Now celebrating its 200th anniversary, Dematic is a global
for apparel e-commerce.
leader in advanced material handling solutions and as part of Kion Group, has the scale and scope to ensure continuity and
Returns handling can also be made simpler and more efficient with
support for its systems well into the future. More information at
the Dematic Pouch System. Returned items can be placed in the
pouch system and dynamically buffered, allowing items to be quickly called for despatch as soon as a new order is received. The system
saves on time and effort placing returned items back to stock and
Dematic is a leading supplier of integrated automated technology,
enhances availability during short seasons.
software and services to optimise the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its
customers globally, with engineering centres and manufacturing
In general merchandising goods-to-person systems are important
facilities located around the world. Dematic is one brand under
and Dematic’s RapidPut solution is well positioned to deliver
the KION Group of companies and has implemented more than
efficiencies. Here waveless picking is effected using voice technology
6,000 integrated systems for a customer base that includes
and smart Dematic iQ Optimise software, with operatives picking
small, medium and large companies doing business in a variety
and consolidating order items into pigeonholes at Pick Walls for
of market sectors.
subsequent packing and despatch. This smart software solution can save on costly sortation equipment.
Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services
Then there is AutoStore®, an ultra-compact storage and goods-
and supply chain solutions. Across more than 100 countries
to-person piece picking solution that is available through Dematic.
worldwide, the KION Group designs, builds and supports
AutoStore® offers a highly compact and cost-effective storage and
logistics solutions that optimise material and information flow
order picking system for small items and packages, accessed and
within factories, warehouses and distribution centres. The
served by a fleet of intelligent robots.
company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a
Goods are stored in bins, stacked together in tight configuration,
leading provider of warehouse automation.
side-by-side and on top of each other, forming a dense block of bins housed in an aluminium grid that can be up to six metres deep and
For more information please visit www.dematic.com
with a footprint as wide or as varied as needed. Storage space is fully utilised and, as AutoStore® is built around the goods-to-person
Ian Abbott, Head of Software Solutions, Dematic N. Europe
NO JOB TOO BIG OR TOO SMALL
o you require a same-day courier service? Looking for a
Catering for a wide range of deliveries, you can also choose
trusted and reliable service? With a variety of express
from on-board air couriers, warehousing services and COD.
and secure services, HBC Logistics will deliver your load
on time, every time.
You’ll never be kept in the dark with HBC. Thanks to the company’s technological online platforms, customers can
From a selection of same-day courier services, international shipping,
access instant order updates, electronic POD, real-time
to warehousing storage and air and ocean freight forwarding, HBC’s
GPS tracking and virtual warehouses. Furthermore, HBC
collective 35 years’ experience can take the load off of your back.
have the technical tools to keep track of drivers and their
Offering a variety of express options, HBC can deliver same-day,
progress, through the trusted Smart Logistics Manager app.
healthcare, plus with benefits of priority, tracked and secure packaging.
This enables specific delivery tracking locators for both fleets and goods, so you will be kept up to date at all times. If you have paperwork
no job is too big or too small.
it can be uploaded to your customer portal. HBC will go above and beyond to ensure that your goods are delivered securely.
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Warehousing & storage
We have always advocated the development of technology to improve our service and increase effective communication with our clients. With so many customers placing their trust in us, we need feel it’s our duty to keep you fully informed of the progress of your goods. We also use the ground breaking 'Smart Logistics Manager Tenchnology'.
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ZEABORN PLACES 100 SHIPS WITH VERIFAVIA SHIPPING & KOREAN REGISTER 20 MAY 2019
FOR INVENTORY OF HAZARDOUS MATERIAL SERVICES
erifavia Shipping and the Korean Register (KR) have been
on board a certified IHM specifying the location and approximate
contracted by Zeaborn Ship Management – a consolidation
quantities of those materials. From 31 December 2018, this applies
of E.R. Schiffahrt and Rickmers Shipmanagement – to
to new EU-flagged ships and EU-flagged ships going for dismantling,
perform Inventory of Hazardous Materials (IHM) preparation and
and from 31 December 2020 will affect all existing EU-flagged ships
certification for more than 100 vessels. The vessels are managed
as well as ships flying the flag of a third country and calling at an EU
by Zeaborn Ship Management and must be IHM compliant to
port or anchorage.
meet the terms of the EU Ship Recycling Regulation (EU SRR) and the Hong Kong (HK) International Convention for the Safe and
Verifavia has received approval from KR to act as a service supplier
Environmentally Sound Recycling of Ships.
for IHM, meaning that Verifavia can conduct IHM investigations for vessels on their own, and KR will verify and certify their results.
The HK Convention is aimed at reducing the negative impact of ship recycling on human health and safety, and on the environment.
Having experienced the verification services provided by Verifavia
The HK Convention has already been implemented for EU-flagged
Shipping in relation to EU MRV and IMO DCS regulations, we have
vessels and vessels from third countries calling at an EU port or
every confidence in their ability to deliver on IHM. We need partners
anchorage through the EU Ship Recycling Regulation (EU SRR).
that are knowledgeable, responsive, and reliable – and we trust that the combined Korean Register and Verifavia team can effectively support us
The EU SRR prohibits or restricts the installation and use of
as we strive to meet these regulatory requirements and deadlines.
hazardous materials (like asbestos or ozone-depleting substances)
Thiemo Ullrich, Senior Vice President Projects & Performance,
on board ships, as well as making it mandatory for ships to carry
Zeaborn Ship Management
WANT TO KNOW MORE? Further information can be found at verifavia-shipping.com
Typically, Verifavia’s IHM services involve a process of document
Verifavia Shipping is in the process of being approved as a HazMat
collection, onboard sampling check, and laboratory analysis, which
Expert Company by other classification societies. Its recently
is then developed into a report and shared with the class society,
launched IHM services have been developed to complement the
in this case the Korean Register, for final onboard cross-checking
work done by class societies – ensuring that hazardous materials
and certification. This process enables the identification of any
within the structure of a vessel are properly identified to prepare
hazardous materials that need to be removed when preparing the
ships for safe and environmentally-friendly recycling. In addition
ship for recycling. For the preparation of the onboard survey and
to the IHM initial survey, Verifavia can work with ship owners,
IHM report, Verifavia uses an app developed by Nautilus Log.
managers and class societies to develop and implement a robust IHM maintenance procedure.
The Nautilus Log App is a great help in coordinating worldwide surveys. It supports report generation, greatly streamlining the process, which makes it more efficient and cost effective. Julien Dufour, CEO, Verifavia Shipping
ABOUT VERIFAVIA SHIPPING: Verifavia Shipping strives to be the maritime industry’s first
Under the new regulations, by end of 2020 every ship with an EU Flag or any ship entering EU waters must have on board an
choice for the provision of efficient, competitive, and flexible verification information and services worldwide.
inventory of hazardous materials (IHM) verified by a recognised organisation like the Korean Register. We know that our customers
By combining its innovative approach and streamlined
want a streamlined, cost effective, efficient and agile solution when it
procedures with the technical expertise and industry
comes to these demanding IHM services. In Verifavia we have found a
knowledge of its team, Verifavia Shipping provides a top-
partner that aligns with our way of working and we are delighted to
class service that ensures its customers experience a smooth
work with them to support Zeaborn Ship Management in achieving
compliance. Moreover, the quality of the IHM reports prepared through Nautilus Log greatly simplifies the certification process.
Furthermore, Verifavia Shipping is committed to providing
Michael Suhr, Technical and Commercial Director, Korean Register
services to customers requiring an Inventory of Hazardous Materials to be performed and maintained on existing ships,
Julien Dufour concluded:
We are honoured to receive
ships bound for recycling, or those owners/managers seeking
commendation from both Zeaborn Ship Management and the Korean
advice on hazardous materials during the drawing up of
Register. As we continue to expand our qualified team of HazMat
specifications for new builds.
experts around the world, approval from the Korean Register confirms that our procedures, competencies and resources are all up
For more information about Verifavia Shipping, visit http://
to standard. And being contracted to perform IHM services for 100+
www.verifavia-shipping.com. For up-to-date information and
of the vessels managed by Zeaborn Ship Management is testament
news about the EU MRV and IMO DCS regulations, follow
to their confidence in our people and approach.
INDUSTRY NEWS 16 MAY 2019
ALLEGIANT, FLAIR, JETBLUE & SPIRIT
ALL MAKE MOVES TO WFS IN THE US Allegiant Air has partnered with WFS at four new airport locations
Airlines serving multiple airports across the United States
in the US; Albany and Plattsburg in New York, Albuquerque in New
recognise the value of working with WFS because we provide the
Mexico, and Tucson, Arizona. The two-year contracts are for WFS
opportunity for them to partner with a single ground handler.
to provide above and below wing handling services for some 30
We are also able to demonstrate the high-quality standards
Allegiant Airbus A320 flights per week.
of service, safety and security our teams at each airport provide, which gives us a very strong business proposition.
Spirit Airlines has also signed up with WFS to support its A320 services from Plattsburg to Fort Lauderdale. The airline is already a customer of WFS at Asheville Regional Airport in North Carolina, Newark, and Henry E. Rohlsen Airport on the island of St. Croix. WFSâ€™ ability to offer passenger and ramp services at multiple US airports also attracted Canadian carrier, Flair Air, to award a three-year contract for its seasonal operations from Palm Springs and Phoenix-Mesa and its year-round services from McCarren International Airport in Las Vegas. From these airports, Flair serves both Edmonton and Winnipeg with Boeing 737 operations. At Bozeman Yellowstone International Airport in Montana, WFS has also commenced handling for JetBlueâ€™s new twice-weekly seasonal Airbus A320 flights to Long Beach, providing the airline with passenger, ramp and de-icing services.
Tricia Casalinho, Senior VP, Ground Handling, WFS
WHEN NOTHING’S MOVING FROM A TO B...
PORT OF TYNE and coastal shipping is the reliable and cost-effective way to avoid congestion in the South of England and connect quickly with your key Northern markets. Improve the efficiency of your supply chain – save miles, save time, save money and reduce CO2.
To find out more: +44 (0)330 024 0965
• Frequent, reliable short sea feeder services. • Deepwater container terminal and integrated logistical services. • Multiple road, rail and sea links.
PORT OF TYNE: YOUR GATEWAY TO THE NORTH
WANT TO KNOW MORE? Further information can be found at westboundglobal.com
THE PERILS OF JUMPING SHIP 3 MAY 2019
…& HOW LOYALTY WILL BE A LIFESAVER IN THE LONG RUN
any businesses are looking to save money down the
•• Carrier in question – How good is the carrier being used?
logistics chain, and there is a huge squeeze on providers
•• Vessel Space – some carriers slot share and are limited to space
to offer the ‘lowest’ rates possible.
on the actual vessel. •• Direct service, or indirect? Some vessels call at the UK directly,
Because of this, more reasonable rates are often seen as expensive.
and some have to transship at a European main port like
In this article, we’ll break down the effects of choosing a ‘cheaper’
Antwerp or Rotterdam.
supplier and what you should do to challenge this rate and ensure it delivers exactly what you need.
•• Contract Tier – Some forwarders can even use the same carrier but service will differ depending on which contract they hold. A spot rate or contracted ‘space protected’ one.
In many cases, a whole project can be arranged and set for deployment, only for a ‘cheaper’ rate to become available, and
So, what should I be asking when I get
customers will re-locate their consignment. The business that held
a quote from a new supplier?
the original space and slot will end up with space in which they need
•• Transit Time
to fill, and this is usually achieved quickly in peak periods. Once a
•• Carrier Name
customer decides to move back, they will find their space has been
•• What tier contract is the service based on? I.e is it protected
filled and they will need to pay a standard VIP cost in order to get their items across to their destination in time.
space or spot rated? •• Full arrival costs, not just the freight rate. •• Rate (of course it has to come somewhere!)
How can there be such a variable in rates? When budgets are in question, this can lead to relying on a cheap
Why might a customer want to abandon ship
and cheerful option – but this is not going to save you money in the
and head back to the original logistics supplier?
long run. Variables include…
•• Short Shipment – Low rated cargo on spot rate deals are the ones that get left behind at the quayside at the origin. Think of it as an airplane ticket that’s on standby – you only fly if all the real/paying passengers get on first, and don’t fill the plane up!
•• Trans-Shipment Rolling – As above. If you get lucky and get shipped
So how can you get a good rate and still secure shipments?
from the off, the risk isn’t over. Vessels transship at a multiple of
It’s important to use a provider that has experience and long-
ports along the journey, so if there’s higher paying cargo and your
standing VIP contracts in place that guarantees service levels.
place on the vessel isn’t under a protected space agreement, then your container could be rolled. (It's like being marched off to make
Transparency is also critical. If you are unsure of the status of
room for someone that's more important! Not nice.).
your shipment this can be nerve-wracking and also impact on any
•• Inconsistent Support – By rate chasing, you would have to
decisions reliant on your shipment arriving.
give up what’s likely a good thing where you already enjoy a successful week in / week out schedule, with no short shipments
A good supplier will be able to easily update you on the status and
or rolling’s. There’s a reason for that. Those contracts are
also keep you in the loop on any influencing factors (such as weather)
tightly monitored by good forwarders and their carrier reps.
that may affect arrival. (Such as our Newsletters - Sign up Here).
The volume of support has to be accurately forecasted so
Providers operating a great level regarding customer support and
once you leave, you are welcome back of course – but it has
communications will inevitably save their clients money in the long
to be forecasted by a few weeks ahead. It’s not a quick fix and
run. There is also a positive impact on a reputation for reliability.
therefore your temporary cost for a VIP service will be much higher than what you previously had.
Steady as she goes If your main goal is to ensure your items hit the shop floor as quickly as
So, opting for a cheaper rate is likely to offer a false economy. You
possible, then it’s important to establish a relationship with a supplier
may, for example, see a delay in your shipment as ports become
that can handle regular, and sometimes last-minute consignments
congested and carriers are forwarded to other ports which cause
without fuss. If you are able to forward plan, you will be able to
delay and will also possibly incur additional transport fees. What
benefit even more by benefiting from a team of experienced shipment
does that do for your business, your customers, your reputation
operators that you can trust to deliver value for you long term.
and revenue? GO VIP as standard In short, if you jump ship to a cheaper provider and then decide to
We’re mentioning VIP service a lot here but, don’t let that confuse
shift back when things don’t go to plan, it’s likely that your original
you with the price. It doesn’t mean we are expensive, far from it in
booking would have increased in price. This is not the provider
fact. What we want to highlight is that we offer, a very competitive
leaning on you when you are in trouble, but simply the economy of
price which is often at the lower end and this is due to the volume
reliability in this industry. It takes time to secure a good working,
and commitment we, in turn, give to our carrier partners.
consistently protected contract. However, what we cannot, or won’t compete against are those Many of our long-term customers are those that have explored cheaper rate providers and can testify to the impact a marginally lower
extremely low spot rates that get sent out to lure new clients away from their existing partners. (We call them the carrot danglers!)
cost will have on customer service levels and arrival agreements. There are rates that reflect a very poor service, which we don’t match Rates are also set to increase this year as we've already seen a 10%
or compete with for a good reason – we want to keep our customers!
increase vs this same point last year (source: lloydsloadinglist.com), and so it will be tempting to reach for lower costs, though these
In summary, look for a logistics partner that can deliver on their
will be temporary and again, ultimately cost more in the long run.
promises without charging the earth. The team at Westbound have unrivaled experience and enjoy a significant range of VIP contracts with 3rd parties around the world, the benefits of which they extend to their customers. Westbound offer a solution that aligns itself to the success of your business in the long term by providing a confident, steady shipping service. FORWARDER magazine
THE INSURANCE BROKER 28 MAY 2019
PROTECTING YOUR GOODS SINCE 2001
omestic bulk and semi-bulk rail freight grew beyond all expectations
The Insurance Broker prides itself on being able to be a one stop
in 2018, according to FTA’s 2019 Logistics Report, launched in
shop for their customers, they are able to place all non-life assurances
association with Santander Corporate and Commercial Banking.
under one roof which provides simple administration for your needs
But the organisation, which represents the interests of the logistics sector, warns more challenging times lie ahead for the rail freight sector, with the
With BIFA associated membership their customers have the peace
uncertainty surrounding Brexit set to compromise this trajectory.
of mind that the trade association considers this brokerage a valuable source of insurance.
The Insurance Broker Limited, is an Independently owned, specialist Insurance Broker with in-depth knowledge of the freight industry
The Insurance Broker also handles your claim from Start to finish.
and its insurance needs.
Aaron O’Connell – Claims Manager at The Insurance Broker Limited comments:
Being able to resolve client’s problems when the worst
Since 2001 The Insurance Broker has been able to offer a range
happens and a claim occurs is key to providing a good service to our
of products from a myriad of insurers with competitive premiums
client’s, as a specialist in this area we are able to advise our client’s
which has provided savings benefits for numerous freight forwarders,
on the best course of action at the first notification.
couriers and the like. If you are in need of a Freight Transport Liability, Goods In Transit or Marine Cargo Insurance policy they would welcome the opportunity of putting forward a quotation for you.
WANT TO KNOW MORE? Further information can be found at virginatlanticcargo.com
VIRGIN ATLANTIC CARGO APPOINTS NEW ACCOUNT MANAGER 20 MAY 2019
osco Dsouza has been appointed Account Manager, Melbourne, by Virgin Atlantic Cargo as the airline looks to build on the strong growth of its Australia cargo business
in the last year. Bosco joins the airline from Worldwide GSA for Qatar Airways Cargo and brings over 20 years’ experience in the cargo industry both locally and internationally having also worked for Qatar Airways in India as well as spending six years in freight sales with FedEx and, earlier in his career, working for dnata in Dubai and Saudi Customs. In his new post, Bosco reports to Phillippa (Pip) Palmer, Manager, Regional Sales – Australia & New Zealand at Virgin Atlantic Cargo. Virgin Atlantic achieved significant tonnage and volume growth in Australia in 2018, supporting its longstanding long-haul cargo sales and management agreement with Virgin Australia. Tonnage rose 51% year on year and revenues climbed 58% as customers welcomed the expansion of Virgin Australia’s international presence and the opportunity to connect seamlessly with Virgin Atlantic’s network over both Los Angeles and Hong Kong from Sydney, Melbourne and Brisbane.
ABOUT VIRGIN ATLANTIC CARGO Cargo has been an important part of Virgin Atlantic’s business ever since the airline was founded by entrepreneur Sir Richard Branson 34 years ago. Today, the airline carries over 240 million kilos of cargo annually and, with a strong commitment to innovation and customer service at its core, Virgin Atlantic Cargo is recognised as one of the world’s most customer-focused and service-oriented airlines, earning 14 international Cargo Airline of the Year awards. Headquartered in London, Virgin Atlantic Cargo trades in 37 countries and sells services to destinations in over 60 countries worldwide. Alongside joint venture partner
Delta Cargo, they operate a leading transatlantic network, offering a choice of 38 flights a day between the UK and US which, in 2018, carried over a quarter of total transAtlantic air cargo volumes. Virgin Atlantic Cargo is also the long-haul international cargo sales and management partner for Virgin Australia, connecting the two airline’s
networks over Los Angeles and Hong Kong. In 2019, Virgin Atlantic Cargo’s volumes will benefit from a 22% increase in capacity provided by the delivery of the airline’s first Airbus A350-1000 aircraft as well as the launch of its new Tel Aviv
Bosco is a great addition to our team in Australia and will play an
route in September. Investment in new technologies will
important role in helping us build on the growth we delivered last
make the airline even easier to do business with, while in
year. Our ability to connect customers in Melbourne with Hong Kong
Q4 will see Virgin Atlantic Cargo and Delta Cargo move in
and Los Angeles through our partnership with Virgin Australia, as
a state-of-the-art cargo terminal, doubling the size of their
well as offering onward connections to the rest of the Virgin Atlantic
joint Heathrow operation.
network, continues to give us a strong advantage,
On May 15, 2018 Air France-KLM, Delta Air Lines and
In 2018, growth in Australia contributed to Virgin Atlantic Cargo’s
Virgin Atlantic Limited signed definitive agreements
best overall revenue performance in five years and its highest freight
to combine the existing trans-Atlantic joint ventures.
and courier volumes since 2010.
Closer cooperation between Delta Cargo, Air France KLM Cargo and Virgin Atlantic Cargo across the transAtlantic is subject to regulatory approvals and the receipt of anti-trust immunity (ATI) from the US Department of Transportation (DOT). Once ATI is received, the cargo divisions will be able to start working together
said Pip Palmer.
•• Joins from: Worldwide GSA for Qatar Airways Cargo and previously worked for FedEx, dnata and Saudi Customs •• Business growth: In 2018 in Australia, Virgin Atlantic Cargo grew its annual tonnage by 51% and revenues by 58%
giving customers more choice across a broad network of
•• Partnership: Virgin Atlantic Cargo is the long-haul cargo sales and
passenger flights with joint trucking options and tailored
management partner of Virgin Australia, generating revenue for
products and services.
its services connecting Sydney, Melbourne and Brisbane with Los Angeles and Hong Kong. FORWARDER magazine
FTA SEMINAR PROGRAMME
...THE FUTURE OF LOGISTICS
TA, the only business organisation representing all modes
KEEPING BRITAIN TRADING AFTER BREXIT
of freight transport, will be exhibiting at Multimodal
FTA’s 2019 Logistics Report revealed that the uncertainties
2019 over the three days, hosting a number of executive
surrounding Brexit are making it difficult for logistics businesses
conference sessions, delivering its own comprehensive seminar
to prepare their operations for the future. At the time of the
programme and sponsoring the event’s awards night. In ten
survey (January 2019), 37 per cent of respondents had not taken
sessions, FTA’s seminar programme will explore the forces set to
any action to prepare for Brexit and only 17 per cent had created
shape the industry in the coming years, from the UK’s departure
a plan for a No Deal Brexit.
from the EU and the landmark Williams Rail Review, to the digitalisation of consignment notes. In this article, FTA’s Director
In this session, Keeping Britain trading after Brexit, FTA’s expert
of UK Policy, Elizabeth de Jong, will provide a peek into two of
Brexit team – Pauline Bastidon, John Lucy, and Sarah Laouadi
the free sessions open to Multimodal visitors:
– will offer robust and well-informed advice on how businesses
VISIT FTA ON STAND 7060
can prepare for the UK’s departure from the EU, whatever the outcome of the political negotiations. The speakers will explain how businesses can Brexit-proof their operations to minimise potential disruptions, as well as going through the new customs and regulatory requirements.
THE WILLIAMS RAIL REVIEW:
Other sessions in the FTA programme include: Smoke, Snails
IS THERE A PLACE FOR FREIGHT
and Certificates: the year ahead in global container shipping;
IN A PASSENGER-CENTRIC RAILWAY?
maritime 2050 – is industry backing the government’s ambitions?; the future of international trade; e-CMR – the digitalisation of
Around 30 per cent of the traffic carried on the British rail
consignment notes; and the environment: defining the vision for
network is freight, but too often, the needs of the logistics
the industry and how to achieve it.
sector are sidelined as passenger transport is given precedence. While the political imperative behind a focus on passenger traffic
Visit FTA on stand 7060 at Multimodal 2019: for the timetable
is understandable, it is vital that our elected representatives and
of the organisation’s full seminar programme, please visit https://
businesses consider freight as an equally important part of the
rail network’s offering to the British economy. For more information on FTA, including how to join, please visit In this session, FTA’s Alex Veitch, Head of Multimodal Policy will
www.fta.co.uk or call customer services on 03717 11 22 22.
chair a panel discussion with Maggie Simpson, Director General of the Rail Freight Group and Neil Sime, Managing Director of
Efficient logistics is vital to keep Britain trading, directly having an
Victa Railfreight. Drawing from FTA’s response to the Williams
impact on more than seven million people employed in the making,
Rail Review – the Department for Transport’s call for evidence
selling and moving of goods. With Brexit, new technology and
to support a review of the organisational and commercial
other disruptive forces driving change in the way goods move across
frameworks of the UK rail industry – the panel will deliberate
borders and through the supply chain, logistics has never been more
whether there is a place freight in a passenger-centric railway.
important to UK plc. A champion and challenger, FTA speaks to Government with one voice on behalf of the whole sector, with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers. Elizabeth de Jong, Director of UK Policy, FTA
Fagan & Whalley
Land, Sea & Air
Transport for the North
Warehouse & Logistics News
105 1050 1052 Schoeller Institute of Couriers Co Allibert
Talent in Logistics
Associated British Foods
South Tees Development Corp
3051 CEN Group
Tees Valley Combined Auth
Tokema PTV International
Microlistics Warehouse Management Systems
Durham Tees Valley Airport
Tees Valley Pavilion
3000 Lug Lighting
Po P ns au on l by
FIND FORWARDER ON STAND 7034
Fagan & Whalley
ONE Ocean Network Express
Portsmouth International Port
Port of Tyne
6002 Data Freight
Associated British Ports
Port of Dunkerque
R Normandy Swain Gateway
Port of Zeebrugge
COSCO & Seabridge
6046 Ravenstein 6047 Wagtail
Kuehne & Nagel
7004 ESSPL 8010 8000
Pallet-Track & PGS Global Logistics
Truck & Track
Analytiqa AEO Surgery
Impact Eurotunnel Handling
Brittany Jaguar Ferries Land
Jaguar Land Rover Rover
2nd Level Solutions 9
9012 9014 M Power
9046 9050 K + N Meeting K+N
Just Inmarsat Trade
3060 3065 Mossend International Samskip Railfreight Park
6057 6059 Thingstream
4078 4070A Zinc Myton Hornby Law
Specialised Training Services
CMA CGM Group
4075 Port of Sunderland
Multimodal Cafe sponsored by DP World
6079 LLN Robot
Logistics Leaders' Network
7077 7076 Gwynedd Reserved Shipping
VIP Lounge sponsored by Freightliner & Pentalver
Kuehne & Nagel
Freight Transport Association
7071 7070 Spatial Business on the Global Move
ONE - Ocean Network Express
1060 Chevin Fleet Solutions
SUPPLY CHAIN & RETAIL
UKWA CALLS FOR CHANGE IN FOOD INSPECTION PROCEDURES AUGUST 2018
TO EASE POST-BREXIT SUPPLY FEARS
he United Kingdom Warehousing Association (UKWA) has
Allowing food inspections to be carried out at inland storage
called on the Government to adopt new legislation that allows
facilities would, UKWA contend, allow existing storage premises
foodstuffs entering the country to be inspected at inland premises
to be adapted to accommodate inspection regimes and deliver the
– instead of ports – to ease the flow of goods into post-Brexit Britain.
necessary extra capacity more quickly.
Speaking on the BBC’s Ten O’Clock News programme on July 21st
But Peter Ward acknowledges that, given the huge volumes involved,
UKWA CEO, Peter Ward, said:
Currently food inspections must
any new inland food inspection facilities would have to be located
be conducted within the port boundary, but after Brexit this will be
close to both power supply and a sustainable labour pool, which in
impractical. For example, 44 per cent of what the nation eats enters
turn will trigger other concerns.
the UK at Dover from the EU. This is the equivalent of 1000 trucks per day through the port on ferries and the tunnel. Inspecting this
The question is how resistance of local residents to large
food in a manner consistent with Rest Of World (ROW) rules from
warehousing and distribution developments will be balanced against
March 2019 is going to present a major challenge. For instance, the
the need to ensure the nation continues to be fed,
port of Dover doesn’t have the necessary plug-in points to power temperature-controlled vehicles, which means the only way to ensure
Peter Ward added that UKWA is consulting with the government
that food remains cool while awaiting inspection will be to keep diesel
and providing feedback from its members on a range of issues.
engines running – which will add cost and impact on the environment. The lack of adequate inspection facilities at Ro/Ro ports, such as
UKWA is here to help the Government to understand the perspective
Dover, will result in unprecedented delays and after Brexit there will
of the industry on the real impact Brexit is likely to have, particularly on
simply not be sufficient capacity nor the infrastructure to cope, so an
food supply chains. By supplying the necessary detail we hope that we
interruption in food supply chains seems inevitable.
will contribute to the formulation of a coherent and effective policy.
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VISIT OUR WEBSITE WWW.JCSTRANSPORT.COM Contact us for a free, no obligation quote email@example.com or call us on ISSUE41 FORWARDER magazine 0333 987 4657
SUPPLY CHAIN & RETAIL
UBER EATS’ NEW MERCHANDISE SUPPLY CHAIN U ber Eats – the online food ordering and delivery platform
The move to a centralised storage hub and online ordering has
– has undertaken a major overhaul of its courier partner
allowed Uber Eats to close the warehouse units from which its range
merchandise supply chain in the UK.
of merchandise had previously been stored and supplied.
The company has established a new online sales portal and Walker
In developing its new supply chain model, Uber Eats worked closely
Logistics, in conjunction with its long term client Kavis, has been
with Kavis, an existing Walker Logistics client and the company had
appointed to manage the fulfilment of orders for merchandise placed
no hesitation in partnering with Walker in the roll-out of the new
via the website.
The Uber Eats’ range of branded bags, soon to be followed by
We have worked with Kavis for some time and are delighted to
clothing and accessories, is now stored at Walker’s multi-user facility
be supporting the company in its partnership with Uber Eats. This is
in Berkshire from where it is picked, packed and dispatched to Uber
an exciting project: Uber Eats has an aggressive growth strategy and
Eats’ courier partners across the UK.
we look forward to working closely with the company as it strives to further develop its brand both in the UK and across Europe.
Prior to the launch of its new website and the appointment of
William Walker, Sales Director, Walker Logistics
Walker Logistics, Uber Eats’ merchandise had been held at a number of warehouses located close to each of the major cities where Uber
Launched in 2014, Uber Eats acts as an intermediary between
Eats is active.
independent take-away food outlets and customers. Food is ordered via an app and delivered by couriers – or delivery partners – using
Essentially, the stores had performed like cash and carry outlets
cars, bicycles, motorbikes or on foot.
which UberEats’ couriers visited in person to purchase and collect the items they wanted. But, growth in demand for Uber Eats’
Walker Logistics offers a comprehensive range of bespoke logistics
services and the subsequent rise in the number of delivery partners
services to a broad range of clients from a modern facility close to
working for the organisation have made this model impractical.
Junction 14 of the M4.
SUPPLY CHAIN & RETAIL
HOW AGILE A SUPPLY CHAIN OCTOBER 2018
CAN YOU AFFORD?
ne of the greatest challenges facing retail businesses
A significant factor in this equation is the willingness of the
today is how to keep the customer proposition
consumer to pay extra for faster delivery. Results from PWC’s
attractive yet affordable.
Global Consumer Insights Survey 2018 reveal that over 40% of online shoppers would pay an extra charge for same day delivery
Many retailers are drawn into a potentially damaging position
and a quarter of respondents said they would pay for getting their
where investments into complex logistics systems designed to
packages within a one or two-hour window of their choosing. Some
compete through offering later and later cut-offs, diverse delivery
23% of respondents said they were willing to pay a charge for next-
options such as to store, locker or home, and even same-day
delivery, are simply creating fixed costs that could prove damaging if circumstances change. At what point does extra capability cease
However, a big question is just how much is the consumer willing
to be a competitive advantage and become an unnecessary burden
to pay for these services? Other surveys suggest that free delivery
or an unacceptable risk?
is a significant factor when consumers make an online purchase. Research conducted by Advantec in 2017 indicates that 49% of
In many instances return on investment in warehouse technology
respondents rated free delivery as the most important consideration
is no longer driven by cost-per-order but by an overriding desire
when buying online – significantly above fast-delivery at 14% and
to fulfil consumer demand by whatever means possible. Such an
same-day delivery at 17%. So, to what extent could free delivery
approach can rapidly place the business at the bleeding edge of
boost sales? And does the investment and risk involved fit with the
There is a balance that needs to be carefully considered and only when
Along with a huge rise in complexity around delivery options and
all the constraints, ‘what ifs?’ and risks have been taken into account
fulfilment processes comes greater uncertainty and risk – factors
can the optimum solution be reached. There are wider questions too
that demand increased flexibility from a business to respond quickly
for the sector as to who should pay for service enhancements and
to changing circumstances, such as new competitive offers or
whether greater collaboration on delivery is the only way forward.
services, and radical shifts in demand.
To achieve this flexibility, and to survive and thrive, modern retail
These critical factors, along with many others necessary
businesses must now be, above all else, agile. And this agility must be
for understanding the business case for investment, are
built in to the very fabric of the organisation, from the way orders
explored in a new, free downloadable eBook Why an
are managed, inventory planned and labour resources allocated,
agile and responsive supply chain is a must-have. Amongst
to the design of order picking processes, warehouse layout and
the contributors is Tim Allinson, Global Supply Chain
Director of fashion brand Jack Wills, who sees the advantages to using the store network to fulfil online
Agility is all about speed of reaction and the ability to change and
orders too. He says:
We have a hub store model so
respond quickly and effortlessly. For most retailers that not only
when we change season, if we cannot fulfil from the
means a physical change but, critically, a change in mindset too.
distribution centre, we can fulfil from the store. That’s a
In order to be more agile it is necessary to look carefully at the
definition of agility for me.
long-term business strategy, with great attention being paid to risk analysis around ‘what if?’ scenarios – something that needs to be
To gain further insights and a greater understanding
reviewed on a regular basis, perhaps quarterly.
of the balanced business case for a more agile and responsive supply chain, download the free eBook here:
But of course, responsiveness and agility come at a cost and
determining and understanding those costs is essential to the protection of margin and the competitive positioning of the business.
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SUPPLY CHAIN & RETAIL
DPD OPENS THE
UK S FIRST ALL-ELECTRIC PARCEL DEPOT IN CENTRAL LONDON T he nation's favourite parcel delivery company DPD has
will be completed by two different all-electric vehicles.
opened the UK's first all-electric parcel depot in the heart
of Westminster and announced plans for a further seven
all-electric sites in the capital.
DPD has initially bought 10 Nissan eNV200 all-electric vans capable of making 120 stops a day, and DPD Westminster is running seven of these currently. DPD has also deployed eight micro-vehicles
The new 5,000 sq ft facility on Vandon Street will be known as
from Norwegian manufacturer Paxster at the Vandon Street site
DPD Westminster and will have capacity to deliver 2,000 parcels a
and has a further 23 on order. The Paxsters are delivering to the
day utilising an all-electric fleet. DPD has invested over ÂŁ500,000
immediate area around the depot and are expected to operate 60
refurbishing the site including the introduction of a state-of-the-art
stops on one charge per day.
electric charging system that will enable the deployment of electric vehicles without major infrastructure upgrades.
DPD Westminster is also home to the first DPD UK owned Pickup shop, with a dedicated access point for consumers collecting parcels
Using all-electric vehicles in both the inward feed of parcels to DPD
from the site. The new shop will add to DPD's network of 2,500
Westminster, and the final delivery to customers, DPD will initially
Pickup sites across the UK, operated in partnership with brands such
see a reduction of 45 tonnes of CO2 per annum. This will increase
as Sainsbury's, Matalan and Halfords.
as more all-electric vehicles and depots are introduced into the DPD's all-electric network.
DPD expects to invest in the region of ÂŁ3m on the DPD Westminster depot over the next 10 years, while the site for its second all-
DPD has deployed three new types of all-electric vehicles to operate
electric London depot in Shoreditch has already been secured.
the depot. Two all-electric Mitsubishi Fuso eCanter 7.5t vehicles will
DPD confirmed it is currently working on plans for a further six
feed parcels into the depot each day, while the final mile deliveries
all-electric depots in the capital.
WANT TO KNOW MORE? Further information can be found at dpd.co.uk
DPD Westminster is aligned with the objectives of Transport for
London's toxic air contributes to thousands of early deaths
London (TfL) who will be introducing an Ultra Low Emission Zone
each year and is putting the health of children at risk so it's
in central London from April 2019. The initiative also supports DPD
good to see businesses like DPD preparing for the Ultra Low
Group's strategic objective to become the most responsible city
Emission Zone (ULEZ) and helping protect Londoners' health
centre delivery company in Europe.
by transforming their delivery fleet. Across the city the Mayor has taken bold action to help cut toxic vehicle emissions which
This is a hugely significant announcement for us with Westminster
are responsible for over 50 per cent of air pollution. With six
set to be the first of a series of all-electric DPD depots. Reducing
months to go until the introduction of ULEZ in central London,
and neutralising our carbon footprint; providing smarter and more
people are more aware than ever of the harmful pollution older
efficient urban delivery solutions and driving innovation are at the
vehicles, especially heavy goods and delivery vehicles, can emit.
heart of DPD's DrivingChange programme. We want to be the
The Mayor's ambition is for all new cars and vans to be zero-
leader in alternative fuel vehicles in the UK, with the ultimate aim
emission from 2030 and I hope this is the first of many all-
being to move to a zero emission fleet. Westminster is clearly the
electric delivery depots in London.
first step towards that goal and will be instrumental in developing
our future EV proposition and strategy. DPD Westminster is an
London's Deputy Mayor for Environment and Energy
outstanding location and the vehicles are fantastic. We looked at a wide range of options before making our decision and we've been testing these three models extensively in recent months. In terms of reliability and performance they have been excellent.
There are still significant external issues to be overcome in terms
The UK's favourite parcel delivery company: DPD has been
of the infrastructure to support an all-electric fleet on the scale we
voted top in MoneySavingExpert's consumer satisfaction poll
need, across the whole of central London. But I'm delighted with
for parcel delivery companies five years running.
our proposition here and we will continue to work with the key stakeholders to realise our aims and support the Mayor of London
In April 2015, DPD was awarded the Queen's Award for
and TfL's ambition for a cleaner and less congested capital.
Enterprise 2015 in the Innovation category, for its unique
Dwain McDonald, CEO, DPD
one-hour delivery service, Predict. DPD is a member of DPD group, one of Europe's leading parcels groups, wholly owned by France's La Poste, the second largest postal group in Europe. The company operates more than 8,000 vehicles from 65 locations and delivers over 230 million parcels a year.
P&O FERRIES SET TO LIFT CAPACITY AT TEESPORT BY 25 PER CENT MAY 2018
TO CREATE GATEWAY TO SCOTLAND
&O FERRIES have announced that it plans to lift capacity on
The most reliable way for exporters to or from Scotland to transport
its Zeebrugge-Teesport route by almost 25 per cent within
their goods is via Teesport. The 15-hour sailing is more cost efficient
the next month in order to create a gateway to Scotland
than more northerly routes and by integrating our timetable with PD
via the north-eastern port.
Ports' new rail service to Scotland we can guarantee customers an unrivalled service to and from northern Britain.
The integrated ferry and logistics company currently carries more
Janette Bell, CEO, P&O Ferries
than 100,000 freight units a year to Teesport from its continental hub at Zeebrugge. The 12 sailings a week service is provided by the 25,000-tonne Bore Song and the 10,000-tonne Mistral.
PD Ports is at the centre of an increasingly important logistics hub based at Teesport. We have a strong and historic partnership with P&O Ferries and we are supporting this expansion by providing additional
Customers will benefit from P&O Ferries' plans to increase the
capacity for their upsized Zeebrugge-Teesport route through even
capacity of its ships combined with the introduction by PD Ports
more investment in our rail services to Scotland. PD Ports has extensive
of a new rail service to Mossend in Scotland. The timetable of both
rail capacity with direct intermodal links across the UK and with a new,
services will be fully integrated so that freight can be moved from
second planned daily service to Scotland imminent, we will shortly see
one to the other with minimal delay.
further opportunities for cargo movements to and from Scotland. Frans Calje, CEO of PD Ports
WANT TO KNOW MORE? Further information can be found at poferries.com
Our mission is to create sustainable and reliable logistics,
Together with its logistics division, P&O Ferrymasters, the company
which means that we focus on sustainable transport and multi-
also operates integrated road and rail links to countries across the
modal solutions to add value to our customers. The Teesport Rail
continent including Italy, Poland, Germany, Spain and Romania.
initiative started three years ago, with a reliable level of service
P&O Ferrymasters also owns a rail terminal in the Romanian city of
from day one. The increased ferry and rail capacity will enable us
Oradea, which facilitates the onward movement of goods to Britain
to further develop and strengthen our rail connections to/from
from Asian countries via the Silk Road.
Scotland â€“ this is vitally important for our inter-modal solution for our two products: Commodity Full Loads or one step beyond Supply Chain Solutions. Pieter Balcaen, CEO, ECS & 2XL (European Logistics Group) P&O Ferries is a leading pan-European ferry and logistics company, sailing 27,000 times a year on eight major routes between Britain, France, Northern Ireland, the Republic of Ireland, Holland and Belgium. It operates more than 20 vessels which carry 8.4 million passengers and 2.3 million freight units annually.
DAVIES TURNER ON THE MOVE DECEMBER 2018
avies Turner Air Cargo has doubled the size of its branch
The expansion in Glasgow, follows last year’s doubling in size of
in Glasgow following a recent move on the Hillington Park
our regional distribution centre in Cumbernauld, from where our
ocean and overland logistics services for Scottish importers and exporters are managed. This latest development is a much-needed
The airfreight subsidiary of the UK’s largest independent freight
extension of our airfreight operations in Scotland and further proof
forwarding company has had a base on the estate since 2004 and
of Davies Turner’s continuing commitment to Scottish exporters
has moved into a 10,000 sq ft, fully refurbished unit to accommodate
growth in business.
Philip Stephenson, Davies Turner Group chairman
The secure, CAA-accredited facility now boasts a team of 19 staff
In Britain and Ireland, Davies Turner has seven strategically located
with an extensive range of clients from various industries.
regional hubs and national logistics centres in Birmingham, Bristol, Dartford, Heathrow, Manchester, and Cumbernauld, as well
Our newly designed unit is perfect for both customers and staff, and meets our current and projected requirements. From the facility, we operate a fleet of vehicles for delivery and collection of cargo, so easy access to both Glasgow airport and the main transport arteries is essential. We have both new and longstanding clients and our objective is to help them expand while doing so ourselves. Andrew Christie, Director, Davies Turner Air Cargo
as Dublin, with another 15 branches supporting the company's nationwide distribution network.
rangemouth, United Kingdom, 11 April 2019 - GAC UK has opened its 20th branch at the historic port of Montrose on the east coast of Scotland, just seven months after
welcoming its 19th office at nearby Dundee. Established in 1493, the port of Montrose is known as the 'gateway to the North Sea' and is now a thriving support and service hub for the energy and shipping industries, as well as other shipping sectors including cruise. More than £22 million has been invested in upgrading its infrastructure since 2010 - with the latest reinforcing two of its berths at a cost of £7.2m - as part of Montrose Port Authority’s 25-year master plan supported by a £1.5m Scottish Government grant. This latest addition to GAC UK’s network of bases serves the needs of shipping customers and the oil, gas and renewables sector throughout the UK and beyond. It is overseen by GAC UK Agency Manager David Thorburn, who says: This new strategically located base supports our growing oil, gas and renewables activities, and enables us to respond faster to our customers’ needs for their projects. It also puts us in the perfect position to further strengthen our ties with the port and local suppliers to better serve our customer base.
GAC OPENS UK OFFICE NO. 20
AT MONTROSE FORWARDER magazine
KERRY LOGISTICS FORMS STRATEGIC CO-OPERATION MAY 2018
TO CAPTURE OPPORTUNITIES ALONG BELT & ROAD
erry Logistics Network Limited (‘Kerry Logistics’;
The strategic co-operation is part of Kerry Logistics’ global
Stock Code 0636.HK) today announced the strategic
development strategy to tap into the growth opportunities brought
co-operation with D&G Technology Holding Company
forth by the Belt and Road initiative. The new venture allows us to
Limited (‘D&G Technology’), a Hong Kong listed company, through
support D&G Technology in the service of its customers in the Belt
an investment in its wholly-owned subsidiary Topp Financial Leasing
and Road countries. We have been expanding our business across
(Shanghai) Co., Ltd (‘Topp Financial Leasing’). The co-operation
Central Asia and countries in the Commonwealth of Independent
serves as a first step for the two parties to further explore
States in recent years and believe this collaboration can bring in new
collaboration opportunities under the Belt and Road initiative.
business and customers in the region. Edwardo Erni, Executive Director & Managing Director
D&G Technology is principally engaged in the manufacturing,
– China & North Asia, Kerry Logistics
distribution, research and development, and leasing of asphalt mixing plants and the provision of road construction support
D&G Technology's subsidiary, Topp Financial Leasing, is primarily
services, mainly to China, Australia, Russia, South and Southeast
engaged in the business of finance leasing of asphalt mixing plants and
Asia, the Middle East, and a number of countries in Africa. Through
road construction equipment to D&G Technology’s customers in China.
the alliance, Kerry Logistics expects to generate significant business synergy by providing logistics services to D&G Technology in the
Currently, Kerry Logistics is moving 200-300 TEUs per week through
delivery of products to customers along the Belt and Road trade
its twice-weekly block train service from China’s Lanzhou to Central
routes, and enhance the development of its operations in the region.
Asia’s Kazakhstan and Uzbekistan, via the Alashankoy or Khorgos gateway. The company is also running a weekly rail freight service from Yinchuan to Kazakhstan and Uzbekistan, handling approximately 100 TEUs per week. Kerry Logistics will continue to explore and capture opportunities arising from the Belt and Road initiative.
WANT TO KNOW MORE? Further information can be found at euroconsol.com
uroconsol S.A., a leading neutral global NVOCC (non-vessel
The service is in collaboration with iCargo Alliance and Eurasia
operating common carrier) and freight consolidator, today
International Group. Chengdu International Railway Service Co Ltd.
announces strategic improvements to its Wuhan, China to
manages the intercontinental rail network running between Asia and
Hamburg, Germany Silk Road LCL (less than containerload) import
Europe. Founded in 2012, the iCargo Alliance is a global NVOCC
rail service, which was bogged down by logistics delays.
network of top brands in their respective countries. It was founded by C P World Group and Fan Cheng International Transportation
Euroconsol is now deconsolidating full containerload (FCL) shipments
Services Co, Ltd.
at their Malaszewice, Poland hub and then trucking freight to Hamburg improving the overall transit time and expediting freight release in
Euroconsol S.A. is a joint stock company that plans to increase its
Hamburg. The transit time is a lean 16-days. Malaszewice to Hamburg
working capital in 2019 with B series financing of one million PLN,
is a two-day transit to Sea Master Shipping GmbH's warehouse, Krohn
or 265,400 USD/233,100 Euro. In addition, in 2019 Euroconsol plans
& Schroeder gmbh, Euroconsol's dedicated alliance partner in Germany.
to open a large handling and distribution facility in Lodz, Poland, a location that is ideal for serving markets throughout Europe.
August 2017, Euroconsol successfully introduced a Silk Road import LCL/FCL rail service from Chengdu, China to Pruszkow, Poland. Today, Euroconsol leads the market with 3-4 services each week. Our global freight forwarder customers welcome the enhancements
we've made to our China - Germany Silk Road service. Their BCO
As a neutral, non-vessel operating common carrier Euroconsol
shipper customers now have a faster and more effective supply chain
provides its customers, primarily freight forwarders, with
solution that quickly moves their imports to market or production
comprehensive global import and export logistics solutions
facilities in Germany. We're pleased to offer a better transportation
to and from Poland.
solution that combines rail and trucking to expedite China imports,
EUROCONSOL ENHANCES SILK ROAD
Maciej Mazurkiewicz, Chairman & CEO, Euroconsol
CHINA TO GERMANY LCL SERVICE FORWARDER magazine
ATRAN AIRLINES NEW ROUTE GUARANTEES CARGO CAPACITY MAY 2019
BETWEEN HANGZHOU & RIGA FOR CAINIAO NETWORK
tran Airlines, the Russian air express carrier within Volga-
We have been focusing on satisfying growing demand of cross-
Dnepr Group (the Group), is introducing a new route
border shipments, analyzing best-case scenarios for the consumers
into its network between Hangzhou (China), an emerging
and launch of the lane Hangzhou-Riga is a result of our joint co-
technology hub and home to the e-commerce industry in China, and
operation. Atran Airlines will offer cargo connection between
Riga (Latvia). The flight, which is to be operated every Thursday
Hangzhou, a major city in the Yangtze River Delta region, and Riga,
onboard its recently deployed Boeing 737-800BCF, will provide up
which opens up distribution possibilities to both Russian and EU
to 23 tonnes of cargo capacity for e-commerce shipments of Cainiao
markets. On top of this, our customers will favor weekly air cargo
Network, the logistics arm of Alibaba Group.
services from Riga to Moscow (Vnukovo) with access to interline routes and CIS connections.
The new freight call is another step of the ongoing cooperation
Dmitry Obsharov, General Director, Atran Airlines
between the Group and Cainiao Network and Memorandum of Understanding which was signed at the end of 2018 with the aim
Cainiao is striving to enhance cross-border logistics service for
to strengthen the Groupâ€™s positions in the area of cross-border
merchants, brands and consumers. We are pleased to partner with
shipments in the market and jointly build a global smart logistics
Atran Airlines to leverage its freight capabilities to provide efficient
network to meet upgrading demands.
cross-border delivery. James Zhao, General Manager, Cainiao Global
WANT TO KNOW MORE? Further information can be found at atran.ru
With the arrival of Atran, Riga Airport has become the first Baltic airport to be used for direct regular e-commerce cargo transportation to China. It provides invaluable opportunities for both businesses and the economic cooperation between the Baltic region and China in general, especially considering that Atran will also provide a connection to Russia, thus providing new opportunities for Baltic exporters. This project would not be possible without the active and efficient co-operation between all the parties involved. Therefore, I would like to thank the carrier, the Post of Latvia and the state institutions, especially the State Revenue Service Customs Board, for their effective engagement in the implementation of the project. Ilona Līce, Chairperson of the Board, Riga Airport Atran Airlines, which operates the fleet of Boeing 737-400SF and Boeing 737-800BCF, is concentrating on creating bridges for the booming volumes of online purchases between China and Russia, expanding its network and enlarging the fleet. The new service adds to the recently launched Xi’an route into Atran’s fold with the carrier being aimed at further increase of its foothold in the region. FORWARDER magazine
DAVIES TURNER RESTRUCTURES EXPRESS CHINA RAIL SERVICE DECEMBER 2018
...IMPROVES RELIABILITY & REDUCES COSTS
avies Turner, the UK's leading independent freight
This new more direct method of moving the container from
forwarding company, is upgrading its fixed-day, weekly
Wuhan to the UK will remove the current need to unload the
rail import service for LCL cargoes from China, following
container in Poland, then reload into a trailer, which will enable us
operational changes in the product.
to offer a lower rate to the market, and reduce the possibility of delays, as well as strengthening security.
Since the introduction of the service two years ago, MCC (Multi
Tony Cole, head of supply chain services, Davies Turner
Country Consolidation) containers have been carried by rail from Wuhan across mainland China, Kazakhstan, Belarus and into
The service is offered in conjunction with Davies Turner's long-
Warsaw in Poland. On arrival, consignments destined for UK were
standing partner in China - Air Sea Transport Inc - which arranges
transshipped to a local bonded warehouse for a NCTS / T1 bond to
collection of shipments from any location in mainland China to the
be issued, then trucked via Dover port to Davies Turnerâ€™s Dartford
rail terminal at Wuhan, where closing dates are approximately three
hub for subsequent customs clearance.
days prior to the departure of the intercontinental rail service.
Following a recent restructuring of operations, containers will go
The Wuhan rail hub to Dartford depot transit time is 22 to 24 days.
by rail from Wuhan direct to Duisburg in Germany, before being trucked under bond to the port of Rotterdam and transported by ferry to Purfleet, near Dartford for on-carriage by truck to Davies Turnerâ€™s distribution centre, where they will be discharged, customs cleared and delivered.
WANT TO KNOW MORE? Further information can be found at daviesturner.co.uk
We were one of the early adopters of the opportunity to ship via
dense cargo where the cost of air-freight can prove prohibitive.
rail from China to the UK and it has proved to be a practical way of
To date, the big selling point has been that the cost is significantly
offering an alternative with clear advantages over the ocean freight
less than shipping the cargo by air and much quicker than getting it to
and air cargo options in terms of cost and transit times. I believe that
destination by sea. Being able to reduce rates even further will give
the recent restructuring of our services leaves us as the only UK
us the opportunity to convert more shipments from airfreight to
freight forwarder with a truly direct overland LCL and FCL option
the less expensive rail service, whilst upgrading shipments currently
from Wuhan to the UK, with no transhipment of cargo en route.
moving by ocean-freight to the faster overland option.
We have already seen during the previous two years of providing
Philip Stephenson, Chairman, Davies Turner
rail services how this option has assisted clientsâ€™ supply chain needs, and with proven schedule reliability, secure market conditions and
In April this year, Davies Turner added an export LCL cargo service
competitive rates, rail is proving to be an increasingly popular
by rail from the UK to China to complement its import FCL and
choice. If a client is experiencing issues with orders running behind
LCL rail consolidations in the other direction.
schedule, at times of peak ocean demand, when an ocean sailing has been missed or, as with the current ocean market conditions
I would invite all interested parties to
where vessels have been cut and are omitting UK ports, then rail
come and join us onboard Davies Turnerâ€™s revamped two-way
is a viable service option, particularly so for larger shipments or
Express China rail-freight services. FORWARDER magazine
2018-19: £10.4m SPECIALISMS
UK & Euro road and express Onsite outsourced logistics Air and sea EMPLOYEES
Pontypool MAIN TRADE ROUTES
Benelux, Eastern Europe Western Europe, Scandinavia UK domestic, China, Far East MODES
Road, air, sea MILESTONES
Torfaen Employer of the Year 2017 Global Start-up of the Year 2017 Wales Small Employer of the Year – runner up Global Start-up of the Year 2018 Capital Regions Start-up of 2018 Service Start-up of the Year 2018 Wales Start-up of the Year 2018 1st Jan 2019: new bespoke HQ
FREIGHT LOGISTICS SOLUTIONS 52
DAFYDD ROSSER Commercial Director IEUAN ROSSER Managing Director GAVIN CLARKE Operations Director
Natwest Entrepreneur of 2018
IEUAN SAYS... At Freight Logistics Solutions, we offer services across the entire logistics sector.
Tell us about how you got into the freight industry... or nearly ten years, I ran a company that
recruitment needs. It was established that although
supplied labour into the manufacturing supply
there was a lack in attraction of candidates to drive
chain, which included drivers and warehouse
company vehicles, the owner-driver and haulage sector
workers. My clients were continuously short of drivers,
was thriving. I noticed there was a general utilisation of
either for their own fl eet or outsourced owner-drivers.
subcontracting across haulage, however the contractual
This sparked a new business idea. I researched into the
set up was minimal and performance management of
causes around the UK driver shortage to initially support
suppliers was non-existent...
COVER FEATURE Q A
IEUAN SAYS... there was a demand for a single supply business that offers an all-round service
The business was 18 months in the making, and we set out our values to provide flexibility, value for money and an
...Combining this, and feedback from prospective clients,
exceptional service. To support the business requirements,
I quickly established that there were growing frustrations in
I appointed two directors: Gavin Clarke, a logistics specialist
the internal and external logistics services being supplied to
for both the UK and European market, and Dafydd Rosser
clients. This included:
an outsourced specialist with experience in mobilisation and managing large-scale projects.
• The low standard of drivers combined with the cost of running their own ﬂeet
The 2016 timing of this start-up was corner-stoned by both the outcome of Brexit and the increasing national driver
• The need to utilise multiple companies for
shortage. We felt that the time of the business launch could
their differing logistics requirements
spark instant interest from struggling customers looking for sustainable change to their transport usage due to pending
• Requirement to utilise freight forwarders to
Brexit changes to logistics.
supplement shipments outside of the UK We speculated that if the UK went ahead with Brexit, the • Limitation in vehicles and services being offered
need for a new independent logistics supply-chain company
if engaged directly with hauliers – this was due
with import/export specialities would be magnified ten-fold.
to operating license restrictions, number of
The opportunity in the market place was already there, but
vehicles, or the company managing the ﬂeet
when the UK made its decision to leave, I decided to hand
to contract requirements
in my notice a week later at my full-time job.
• Below-standard customer service and administration in supporting client needs • Growing costs of services
What’s your background in shipping? My background in shipping surrounds supply chain mobilisation and management. Gavin Clarke is a former 15-years Logistics Sales Director and Senior Freight Forwarder,
It was very clear there was a demand for a single supply
and Dafydd Rosser is also from supply chain mobilisation and
business that offers an all-rounded logistics service.
management. My passion for the logistics sector is fuelled by wanting to provide better services for B2B clients, making
At Freight Logistics Solutions, we offer services across the entire logistics sector. I was confident in building an extensive supply chain to meet these demands.
significant improvement to their business.
First completed apprentices Emily and Ben
Tell us a little more about your specialisms. Our specialism is road freight. We have the most experience in this specialism, particularly UK-based. The majority of our work involves UK road, but sea and air shipping is becoming increasingly popular (and important) over the past six months. With our experience in manufacturing and supply
What do you think you offer as a company that sets you apart from your competitors? Huge improvements are being made from the forwarding sector, but we like to think we offer more complete supply chain management solution.
chain management, outsourcing contract management is
We are a data-driven company and pride ourselves
becoming a successful and major element to our business.
on supporting our clients’ operations with excellent insight and reporting. Our service standards are
Why was it important for you to introduce air and sea services to FLS?
delivered against mutually agreed KPIs so that we have a strong partnership approach to business growth. FLS are transparent with our clients and
Air and sea have been an easy step forward for us over
our staff – we like to understand the DNA of our
the past year. We have been delivering to and from ports
customers’ business and always ask the questions
for quite some time, so we very keen to provide an end-to-
that really matter so we can make a real contribution
end experience. We are very keen to maintain a high-quality
to their commercial success. If there’s anything we
service by looking after their goods door-to-door.
can do to relieve some of the pressure, we will accommodate their needs.
COVER FEATURE We have a small fleet of vehicles for emergencies, from pallet clearing for full loads and express breakdowns to missed items and white glove. We feel it’s vital to reassure clients that we have everything covered. We’ve also created a seminar and training space for up to 80 people at our HQ, where we have client subject seminars (e.g. Brexit) and short training courses (e.g. customs). We are flexible with the contracts and services we provide, making our approach hold promising value existing and
What has been your biggest challenge? The challenge is always getting your people right – we support a “family approach” to our business, meaning that everyone supports one another. The mix of experience, knowledge and skills needs to be right, and achieving this
within the first three years has been very satisfying.
How would you deﬁne your company culture? I would define it as open and transparent, from freight forwarder to transport planner to finance, staff have clear personal and team goals with clear rewards and progression everyone knows where they stand and what’s going on in the business and our pathway for growth. Quite simply, we are family – do what you say you’re going to do, and do it to the best of your ability.
IEUAN SAYS... ...the better we invest and look after our talent, the more attractive we are.
How do you get the best out of your team? Our team IS our business, we’ve built an attractive, spacious, well equipped environment for them to work in – the better we invest and look after our talent, the more attractive we are, the better our retention the stronger our
We all face challenges from time to time, such as the management of price versus the quality, especially in solutions such as groupage. The uncertainty of Brexit’s outcome makes forecasting
make sure the rewards we promised exceed expectations.
difficult, especially concerning trends such stockpiling
We understand that Brexit was an important part of your decision-making process to launch FLS. Tell us more… We launched our business the day after the referendum result – if the UK hadn’t decided to leave, we probably would have delayed for another year. But we’d agreed, if the result
How do you decide which new business to go after? FLS have a strong background in manufacturing, especially in automotive, waste, packaging and print. We started locally in South Wales and the South
was to leave, we would need to get our show on the road
West, expanding from there. We now have three
much quicker to ensure the business was in a solid position
dedicated Client Solutions Managers who work for
to support customers leading up to Brexit, such as imports,
allocated regions. During the long term, we hope to
exports and customs.
support each of these with a regional hub, starting
Your biggest achievement? We carefully produced a five-year business plan which included staff and their roles, facilities, potential clients, and, of course, projected turnover and revenue. Watching the target has been a huge achievement that I’m immensely
What are some of the common challenges you face?
client support. We set realistic but challenging targets and
business grow and develop above what was an ambitious
in the Midlands.
What are your expansion plans over the next 12/24 months? To support our new contract wins, we are taking on four new members on the operations team and two new apprentice roles. We are currently resourcing a Birmingham office which we hope complete and open before the end of the year, as well as second potential
What’s the most important thing you are working on right now and how are you making it happen?
regional hub in East London and a third in the north. As soon as Brexit is put to bed, we will proceed with plans of opening a European office. We have already
At the moment we are working on upgrading our
visited sites in Austria, Poland and Germany.
operations IT system that is a little more hard-Brexit friendly. The program is cloud-based and features a driver smartphone app for bookings, status monitoring and POD submission. This will cater for the next intense five years of Brexit, plus will be an exciting improvement to our operations.
SUPPLY CHAIN & RETAIL
hen transporting goods from the manufacturer to
How do you read an HS code?
warehouse, whether it be for storage purposes
An HS code is split into the four following:
or as a general step of the supply chain, HS codes
are used to make sure the goods within a load are recognised
and that they are not restricted in the importing country. The
Starting with the broadest section, the first two digits of an
importation stage of goods is a crucial element of the retail
HS code is referred to as an HS-2, which identifies the type
supply chain, as goods that are made or produced in a different
of goods. E.g. 09 = tea, coffee and spices
country will need to reach their retailers or distributors. Heading What are HS codes?
The second set of digits the HS-4, which directs to a more
An HS code (or Harmonised System code) is an internationally
specific group within the previous chapter. e.g. 09 05 = spices
recognised coding system for countries to classify traded goods
via the labelled coded cargo. An HS code consists of six digits, which can be broken down and translated into information
and descriptions of the goods being transported. HS codes are
The most specific of all the digits is the sub-heading, HS-6.
particularly important when importing goods for trade, going
The sub-heading describes the product in more detail, e.g.
through customs clearance, and for warehousing and storage.
caffeinated and decaffeinated coffee are referred to with different numbers in the sub-heading, and instant coffee would
HS codes are a minimum of six digits, which match up to product
be in a totally different heading (HS-4) due to its edibility.
descriptions. These descriptions start as broad categories, narrowing into more specific detailed hyponyms. Starting with
21 categories, these categories are then split into 99 chapters
Should there be any additional information to be added,
(with the exception of a few chapters, such as chapter 77 for
appropriate coded numbers are added after the sub-heading.
future use, chapters 98 and 99 to be used for national use, and
For example, if a specific country of origin for products such as
chapter 99 which is limited to temporary modifications).
coffee is needed, further additional numbers can account for this.
H.S. CODES & HOW TO READ THEM 08 04 40 (00 00 00) Avocado = 08 04 40 (00 00 00)
08 04 40 (00 00 00) Chapter 08: Edible fruit & nuts, peel of citrus/melons
08 04 40 (00 00 00) Heading 04: Dates, figs, pineapples, avocados etc. Fresh or dried
08 04 40 (00 00 00) Subheading 40: Avocados
08 04 40 (00 00 00) (00 00 00): These are additional digits or subdivisions for national purposes
WANT TO KNOW MORE? Further information can be found at fta.co.uk
ir quality in our cities is consistently improving, with
the industry must play in improving the air quality of our cities,
nitrogen dioxide emissions falling by almost 70%
it is essential that any air quality scheme is developed with the
between 1970 and 2015 in the UK*. But with the
needs of local businesses in mind. Either proposal would cause
government’s ambition to reduce the country’s greenhouse
operating costs for small businesses to soar, unfairly penalising
gas emissions by 80% by 2050, much more work is needed
the hard-working companies and individuals that keep the
to bring emissions to the lowest levels possible. A patchwork
region’s economy thriving.
of regulations, including Clean Air Zones (CAZs) and Zero Emissions Zones (ZEZs), is due to be introduced, in 2019 and
When making fleet purchasing plans, businesses must consider
beyond, to improve air quality across the UK.
both the initial purchase price and the period of time they plan to operate that vehicle – typically five to seven years for HGVs
In the North East of England, Newcastle, Gateshead & North
– as well as the residual value of the vehicle when it comes
Tyneside is the only region set to introduce a charging air quality
to replacement. Residual values for Euro V/5 trucks and vans
scheme in the near future; Middlesbrough Council recently had
are now far lower than initially anticipated due to proposals
its decision to reject a CAZ approved by the government.
for CAZs across the UK. Many operators are being forced to
Newcastle, Gateshead and North Tyneside will adopt one of two
upgrade their vehicles sooner than planned, some of which are
options: the first option is a CAZ; the second is a Low Emission
locked into lease plans which are difficult and expensive to leave
Zone (LEZ) with tolls across the three city centre bridges: Tyne,
before the contract end date. It must also be noted that there
Swing and Redheugh.
is no approved retrofit option for HGVs to bring Euro IV or V vehicles up to the Euro VI standard.
The proposals would see any driver entering the conurbation with a vehicle that does not meet set emissions standards, which
There is a potential double economic impact on van operators
are Euro VI or 6 for diesel and Euro 4 for petrol vehicles, receive
registered within the zone. Firstly, the Euro 6 standard for vans
a charge upon entry. Either option – a CAZ or LEZ with bridge
was only introduced on 1 September 2016. This gives a potential
tolls – would represent an additional cost to operating and
market of second hand vehicles of just over four years, should
delivering in and around Newcastle, and, as such, would have a
the CAZ go live by the end of 2020 as proposed. This is not
detrimental impact upon the freight industry.
enough time, in the view of FTA, for such a market to have been established; local businesses will have no choice but to buy
According to FTA, the business organisation representing the
new vehicles to avoid the charge, adding thousands of pounds
logistics sector, the proposed schemes would significantly
to the bottom line. Secondly, setting the CAZ framework at
increase running costs for local businesses, while failing to
Euro 6 means the residual asset value of their Euro 5 vans has
provide the most effective long-term solution to improving air
significantly depreciated and businesses would be unable to
quality. While the logistics sector is fully committed to reducing
recover as much value at resale as they were able to in the past.
vehicle emissions wherever possible, and acknowledges the role
and encouraging the uptake of ultra-low emission vehicles, where appropriate and if it fits a company’s business model. If the councils insist on going ahead with one of their proposals, they must take all steps available to mitigate the scheme’s damage to local business. FTA is urging the councils to ensure that the size of the zone be as small and targeted as possible, to reduce the number of businesses and operators affected. FTA is, however, pleased that the councils have refrained from placing the responsibility for improving air quality solely on the shoulders of businesses, when drivers of all types of vehicles – for both private and commercial use – must play their part; it is refreshing to see private cars also included in the zone. Efficient logistics is vital to keep Britain trading, directly having an impact on more than seven million people employed in the making, selling and moving of goods. With Brexit, new technology and other disruptive forces driving change in the way goods move across borders and through the supply chain, logistics has never been more important to UK plc. A champion and challenger, FTA speaks to Government with one voice on behalf of the whole sector, with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers. Margaret Simpson, Head of Policy for Scotland & Northern England, FTA * National Statistics (2016) Emissions of air pollutants in the UK
...THE NORTH EAST
be better placed to concentrate on traffic management strategies
AIR QUALITY UPDATE
Instead of a CAZ or a LEZ, in the view of FTA, the councils would
he Belt and Road Initiative (BRI) or the Silk Road
logistics industry with a mutual route for all the countries involved
Economic Belt is essentially an overland route for road
in the infrastructure agreement. Therefore, this connection could
and rail transportation for countries in Europe, Asia
provide import and export loads with larger opportunities and a
and Africa. The infrastructure was developed by the Chinese
smoother process for the trade supply chain.
President, Xi Jinping, and was designed to strategically form a connection for transport routes between continents. Despite
On the other hand, there are concerns that the Chinese
this intention, some believe that the Belt and Road was created
government have gained leverage over countries in terms of
to enhance and dominate the trade network that appears to be
economic growth and trade through organising this worldwide
infrastructure. Already being the world’s leading largest trade economy, China’s power could be fed with these overland routes.
It was widely known as the One Belt and One Road Initiative in
Furthermore, some are threatened that the Chinese commercial
England up until 2016. However, the Chinese government were
existence may exert its power in military forces. The Belt and
concerned this title would cause heavy misinterpretation, and
Road could become an opportunity for military transportation,
therefore decided to alter the name to its current name.
and it has been reported that all ports being built will be for both commercial and military uses. Jonathan Hillman, Director of the
The transportation development is estimated to cost more than
Reconnecting Asia project at CSIS voices 'if it can carry goods, it
£760bn ($1tn) upon completion, although it is thought that these
can carry troops.'
estimated figures could differ due to the unknown full amount of money already spent. According to research, China has invested
Are there any risks?
more than $210bn towards the Belt and Road, which has mostly
In short: yes. It takes a lot of money to build an internationally-
contributed towards work in Asia.
connecting transport route, and Sri Lanka already seems to have trust issues with payments, after a Chinese company failed to
Where does the Belt and Road pass through?
smoothly pay for a 99-year lease. According to the Center for
The Belt and Road involves East Asia, Southeast Asia, Central
Global Development, eight other Belt and Road countries are at
Asia, Middle East and North Africa, South Asia and Europe,
a high risk of not being able to repay their debts.
passing through a total of 65 countries. If you would like to view the countries involved, see here.
However, some believe that the Belt and Road innovation is the biggest investment project in history, covering over 68 countries.
What does this infrastructure mean
This includes 65% of the world’s population and 40% of the world’s
for freight and trade?
GDP as of 2017.
One of the main reasons the Belt and Road was implemented was to provide routes for transportations, predominantly for
What does the future look like?
trade purposes and the movement of goods. This has created
Due to the agreement of loyalty to President Xi, it is highly likely
a hub for freight and shipments across the globe, supplying the
that the Belt and Road infrastructure is going to continue.
KEY: Silk Road Economic Belt Maritime Silk Road Initiative
ONE BELT, ONE ROAD
...KEEPING THE INDUSTRY MOVING IN FAR EAST
The agreement between Xi and the countries involved is that Xi
Courts and the International Commercial Court in Singapore.
is granted the continuation of the Belt and Road for as long as
These financial courts already have granted an agreement with
China in aid to resolve the Belt and Road related feud. Despite this, there are worries that the courts (who conventionally answer
Regarding future plans, China intend to set up international courts
to Chinaâ€™s governing communist party) will favour Chinese parties
at the former hub of the original Silk Road, in hope to resolve
over other foreign organisations.
business-related disputes related to Belt and Road. The Guardianâ€™s research suggests that legal experts confirmed that the courts are likely to be modelled on the Dubai International Financial Centre
Rachel Jefferies, Editor, FORWARDER magazine
WANT TO KNOW MORE? Further information can be found at wisetechglobal.com
ou’ve decided you want to expand your business into
Accessing this opaque market however is easier said than
China. The growth opportunity seems too good to
done. Customs and compliance rules differ between ports
pass up, but the list of challenges can be daunting. You
and nationwide systems may be supplemented or completely
may encounter a language barrier, cultural differences, a range of
replaced in certain localities.
compliance issues, difficulties in building a network and the time difference, just to name a few.
Connections are everything Navigating this complex web of regional variations requires local
However, accessing this market could be a game changer for
knowledge and local networks. Guanxi, sometimes translated as
your business. Having helped grow WiseTech Global’s business
connections or relationships, is a central part of doing business
in China to nearly 100 staff members in five offices around the
in China. Simply, put, building a network is essential.
country, I have plenty of insights for other companies that are interested in exploring business opportunities in this region.
This makes finding a partner in China, or a strong network of partners, very important for newly establishing businesses. You
Growing market, growing pains
need to do your homework, look for international connections,
China is the world’s largest exporter and is second only to the
and confirm reviews and recommendations independently. If you are
United States in terms of imports . Its rapidly growing middle
interested, our team may be able to help you make a connection and
class is larger than the United States, numbering over 100
foster a relationship based on shared practices and values.
million by global standards in 2015 according to Credit Suisse 2 . This trend, combined with a desire for foreign products by
These personal and business ties often require a significant
Chinese consumers and a market that is rapidly moving from
investment of time and energy to produce any tangible results,
manufacturing to a service-based economy, indicates benefits for
but our China-based team have English and Mandarin language
companies looking to establish themselves in the region.
capabilities to help simplify the process.
THE LOCAL KNOWLEDGE YOU NEED TO
SURVIVE & THRIVE IN CHINA 64
International companies opening businesses in China may begin by setting up a Wholly Foreign Owned Enterprise (WFOE). However, taking this leap without the benefit of local knowledge can present a risk. Having the right systems The above only reinforces the need to work closely and stay connected with your network in China, no matter what stage of business cycle you are in. Having an integrated, internationally recognised system such as CargoWise One can be an effective first step in managing your relationships and ensuring you can collaborate anywhere in China and around the world. Our system allows you to view Chinese electronic accounting data in International Accounting Standards formats and supports Golden Tax Machine integration, which may help minimize errors or discrepancies in your financial information. CargoWise One, including our training material, is also available in English and Chinese. Overall, patience and investment in networks should drive your efforts to establish your business into China. Building a network and doing your research will help you manage the risks and seize the opportunities that the country can offer. Every business is different and the challenges you face will be unique to you, so if you want to discuss anything you have read here or the potential of establishing or expanding your business in this region, please get in touch.
rankorder/2087rank.html Henry Ye, General Manager for Greater China & Head of Corporate Development â€“ Asia, WiseTech Global
hina is the great economic success story of the past 30 years. It’s now the world’s largest economy and a huge and expanding market for UK businesses. Jaguar Land Rover
(JLR) is the UK’s biggest exporter to China, but is just one of many UK companies now operating in this important market. Benefits for UK businesses •• Largest country in the world by population with over 160 cities of more than a million inhabitants •• Fast-growing consumer market resulting from increasing number of middle-income consumers •• Growth ensured by Chinese monetary policy •• Forecast to become the world’s largest luxury goods market by 2020
Challenges doing business in China
Industries importing into China
There are some unique challenges when you are doing business in
•• Vehicles, electrical machinery and equipment
or with China. These include:
•• Mineral fuels, oils and organic chemicals
•• Large parts of the economy are still closed to full foreign participation
•• Machinery and mechanical appliances •• Medical, optical, photographic, cinematographic, measuring and precision equipment
•• Strong competition from well-resourced and positioned stateowned enterprises •• Finding and retaining the right skills in the local workforce
•• Ores, slag and ash
•• Complex business culture
•• Language barriers
•• Oil seeds, oily fruits, grains
EXPORT •• Copper
•• Need for patience to build up trust and networks •• Significant time difference •• Weather extremes across the country and high levels of pollution in certain urban centres •• Anti-monopoly legislation in relation to foreign firms
ISSUES & REGULATIONS 66
LEGAL CONSIDERATIONS OF DOING BUSINESS IN CHINA
TAXATION IN CHINA
China has what is officially termed ‘a socialist legal system
goods you export to China. You will need to get evidence of
with Chinese characteristics’. The legal system is based on
the export within 3 months from the time of sale.
Value Added Tax (VAT) in China If you’re VAT registered you can zero-rate the VAT on most
both statutory law and custom. Corporate tax in China You must identify whether the market is open to you and
If you set up an office in China corporate tax will apply. Taxes
whether restrictions apply. In some sectors it is possible to
applicable to a foreign- invested enterprise (FIE) include:
set up a 100% foreign-owned company. In others, entry is
•• enterprise income tax: 25% (rate for SMEs under Chinese law is 20%)
possible only through a local partner.
•• business tax: usually 3% or 5% Controlled goods export licences for China You need a licence to export items on the EU dual-use list
The EU SME Centre provides information on enterprise
(goods along with their associated technologies that can be
income tax in China.
used for both civil and military purposes) to China. All service companies obtaining income in China or with China Compulsory Certification (CCC)
consumers located in China are subject to Chinese taxes,
The CCC mark is a compulsory quality and safety mark.
unless exempted expressly by Chinese regulations.
It’s generally required for manufactured products that could impact on human life and health, animals, plants, environmental protection and national security.
CUSTOMS & DOCUMENTATION
Goods imported into China that require the CCC mark and
HMRC regulations to export to China
do not have it may be held by Chinese customs and be subject
You must make export declarations to HMRC through
the National Export System (NES) to export your goods to China. You must classify your goods as part of the
China’s National Cer tification and Accreditation
declaration, including a commodity code and a Customs
Administration (CNCA) publishes a catalogue that lists all
Procedure Code (CPC).
the products that require a CCC mark. Customs in China Packaging in China
Importation of goods into China can fall into 3 categories:
Packaging must meet Chinese medical and safety regulations.
prohibited, restricted and permitted. Chinese customs uses
It must not be poisonous or dangerous and must be easily
a valuation database that lists the values of various imports
degradable and recyclable. Wood packaging must carry the
based on international market prices, foreign market prices
International Plant Protection Convention (IPPC) logo.
and domestic prices. Importers’ values are normally accepted, but if they are out of line with the valuation database there
Product labelling in China
may be a recalculation.
Goods for sale in China must be labelled in Chinese. For some products, information must be printed directly onto
The GACC also provides general information on customs
the packaging. Your labelling should always indicate which
procedures and tariffs.
Chinese standards have been used where this is applicable. www.gov.uk/guidance/exporting-to-china
Contains public sector information licensed under the Open GovernmentFORWARDER Licence v1.0. magazine ISSUE41
etail’s not the same as it used to be. Gone are the days
Hema’s QR codes
where we walk to our local fruit and veg store, carry
Some retailers use QR codes to simplify shopping, but what if was the
our purchases in paper bags and store it in larders.
pinnacle of your shopping and dining experience? China’s latest innovation
It seems like worlds away from where we position ourselves these
in this technology is called Hema’s QR. The Alibaba Group’s Hema
days, thanks to the latest innovations of retail technology…says
'supermarket' is based in Shanghai, which also features a robot controlled
the twenty-something-year-old millennial who has never really
restaurant. Customers who visit the store scan their individual Hema QR
experienced retail in any other way than with technology and
code from their smartphone for scanning foods, finding out nutritional
convenience. Convenience is what consumers want – that I do know.
information, recipes and to pay for their items. If customers visit the
We are currently living in the epitome of consumerism, and the
restaurant, they are required to scan their QR code which tells them
supply chain is forced to keep up. So what’s the latest innovations
where to sit. Once the food has been prepared, robot food-carriers travel
technology is contributing to the supply chains in 2019?
to its customer’s table…table service on wheels. How does this affect the supply chain? Customers within a 3km radius of Hema stores can order
Customisation of garments
groceries, which will be picked, packed and delivered to them within as
Technology has enabled e-commerce to create products and
little as 30 minutes. Once the items have been picked by a store worker,
platforms that go further than just dropping a pair of jeans in
the basket travels via conveyor belt for the rest of the distribution to
your e-basket. Retailers are now able to offer ultimate customer
take place. Distribution is completed through robots, meaning that this
experiences, such as modification of their products. Sportswear
in-house operation does not require manual labour.
giant, Nike, allows customers to design their own personalised shoe, changing elements such as colour, material, textures and
stitching to their own personal preference. Incorporating choice
Working similarly to a 'click and collect' function, parcels can now be
into product lines is great for the customer, but how does it affect
delivered to Amazon Lockers. These lockers are set in locations that
the supply chain? One obvious knock-on effect of customising
open early and close late at night, for example 24-hour gyms, universities,
garments is the shortening of product cycles. It is said that
hospitals, business parks and shopping complexes. There are restrictions,
competitor, Adidas, has invested in a 'speedfactory', where
which consist of only accepting parcels up to 42cm x 35cm x 32cm in
customised designs are made by in-house robots which will speed
dimension, with a maximum weight of 4.5kg and from Amazon-seller
up the supply chain process to reach the customer. However,
accounts (not third-party sellers). Dangerous or age-restricted items are
Nike’s SKU-organised system tries to tackle the strict product
prohibited for Amazon Locker delivery. Consumers no longer have to
cycle by allowing up to ten variations of one 'customisable' shoe
be home for deliveries, and can, instead, pick up their parcel at their own
model, organised by SKU numbers. Clearly brands are making
convenience. Parcels stay in Amazon Lockers up to three days after its
efforts to ensure that allowing customisation is feasible under
delivery date, before being automatically returned to Amazon. Picking
the time pressures of the trading market, but it does leave the
up parcels is as simple as entering a few details and your allocated locker
question of whether retailers (and the supply chain) are ready for
automatically unlocking. This new form of delivery is a safe way to pick up
these high expectations of merchandising. Is the industry prepared
orders on the go, whether it’s after your gym session or a day at work.
enough to offer options for customer-tailored, rapidly produced
As for the supply chain, the more variety for parcel pick-ups means less
and delivered products? Will this create a retail revelation?
packages returned to the mail depot for further attempted deliveries.
HOW TECHNOLOGY HELPS THE RETAIL SUPPLY CHAIN
A VIRTUAL HELPING HAND
Electronic shelf labels Now, these aren’t exactly new. I remember seeing an electronic shelf label in a supermarket when I was on holiday in France about ten years ago. However, I have never seen one in the UK. In fact, I’ve not seen one since. Electronic shelf labels (ESL) are simply electronic price tags attached to shelves, displaying (usually) LCD prices. The prices are operated through a label management software and can be modified, changing the display settings, prices and product descriptions through wireless communication. The typical ESL will us ultra-low-power, meaning that the system for an entire supermarket is both low powered and low cost. An obvious benefit to this is that shop workers don’t have to manually change ticket prices, especially during intense levels of price-changing such as during sales. Should stock change location within the supermarket, the details can be altered accordingly through the wireless program. Amazon’s Alexa At the other end of the supply-chain spectrum, warehouses are now using technology to assist with the high demand of online deliveries. Amazon’s Alexa feature is now being used in warehouses to ensure picking, packing and shipping goals are met. Alexa is a programme that responds to audio (usually performed by the user), through AI technology. The timeframe for deliveries are shrinking, so the utilisation of Alexa’s speech-directed software helps with tasks such as picking, packing and distribution. According to a 2018 Warehousing Education and Research Council (WERC) and DC Velocity survey, about one quarter of warehouses use systems similar to Alexa, which is up 5.7% more than what was recorded in 2008. Technology is utilised to assist with different sectors of the supply chain. From warehouses to the shop floor, it all boils down to one thing: keeping up with the consumer’s demands. Rachel Jefferies, Editor, FORWARDER magazine
martphones, tablets, artificial intelligence: technology
mobile to browse and select which cuisine to order. Chefs (who
is in everything we do. But what if that’s the problem?
are located in the kitchen above the restaurant) will prepare and
These days, you walk into a lunchroom and everyone
cook the dishes, before putting them on a robot to deliver to
is sat on their phone. You step onto a tube and most of the
the customer’s table. Sounds crazy, right? This restaurant in fact
people around you are either scrolling through their phone or
proves to be very popular in China, especially to those who are
have their headphones in (yes, there is now Wifi on the London
dining alone. Whilst I struggle to get on board with this, clearly
Underground). Even when you go to the pub with your mates,
it’s seen a positive response from its customers. However, taking
your mobile device is your right-hand man… quite literally.
away the hospitality element of a meal could leave some people wondering whether this could encourage mobile phones at the
Don’t get me wrong, mobiles and tablets are great for exclusive
table, resulting in unsociable behaviour.
phone communication. From sending instant messages, checking social media, to replying to emails when out of office. But what
Another example of a technology orientated and reliant retailer
about physical communication? When we’re scrolling and tapping
is 7Fresh, a fresh food store also located in China. 7Fresh is
away, we are absorbed by our devices, making it much more
scheduled to open around 1,000 stores, and uses its “big data
difficult to involve ourselves in the events and conversations
analytics” to compete with the products the customer is
happening around us. It’s not just communication it’s affecting.
searching to buy. 7Fresh stores plan to introduce smart shopping
It’s how we shop, how we work and how we live. The supply
carts, which will follow the customer through the store, allowing
chain is just as tied up in virtual cables. Has our technology
to shop hands-free. In addition, the mobile app and payment
frenzy gone too far? Are we relying on technology to attract
procedure will recognise items in the basket, meaning that there
customers? Have we crossed the line between helpful and just
will be no need to scan individual items. Can you imagine walking
around a supermarket with a trolley following behind? Hmm...
The latest technology trends in the supply chain are changing how
Whilst technology is incredibly helpful for the supply chain,
the retail industry connects with its customers. Warehouses are
I’m worried it’s smothering every experience we have. Retail is
incorporating robots and AI technology into manual labour, but
taking technology by its horns in order to please its customers,
latest innovations have set the bar even higher...
but it could be blurring the lines between helping and hindering user experiences. What’s your take on it? Let us know!
As explored in the previous FORWARDER Tech article,
China’s Hema restaurant operates with QR code-scanning. As a result, communication between customers and employees is very little, if not zero. From the moment customers walk into the restaurant: scan a smartphone, to tell them where they are sat. Once sat down, the customer uses the online menu on their
Rachel Jefferies, Editor, FORWARDER magazine
ARE WE TECH-ING RETAIL TOO FAR?
leet managers have a diverse range of regulatory standards
by leveraging the power of automation. For example, a crucial part
to adhere to. Vehicle and driver safety checks, goods
of ensuring road safety comes from proving drivers are taking legally
declarations and environmental impact reports are just
prescribed rest breaks every 4.5 hours. For long-haul journeys with
some of the everyday tasks that require precise attention to detail.
multiple stops along the way however, recording every break can be easily forgotten. Digital tachographs can help drivers stay compliant
While essential, these can easily become a headache, especially when
by recording and sending data relating to vehicle use in near-real
working against the clock. In fact, Verizon Connect research found
time to a centralised database, where the information needed to
that almost a quarter (24%) of fleet managers report compliance as
prove compliance can easily be accessed at any time, even while
their biggest source of concern. Worryingly, nearly a third (31%) also
the driver is still en route. These fleet management systems also
admit they are non-compliant with digital tachograph regulations due
carry the benefit of immediately flagging dangerous driving behaviour
to their failure to download driver data every 28 days, or for storing
(such as speeding, harsh braking or driving uneconomically) straight
the data for less time than they are supposed to (29%).
to fleet managers via text message, so they can act to eradicate it accordingly.
It’s important to get compliance right, not least to protect driver health and safety but also to identify any issues that may
Giving drivers everything they need to know at the
cause disruption to operations if left unnoticed. With the UK
touch of a button
government having issued advice for drivers on road laws in the
One of commercial fleet drivers’ biggest bugbears is that sinking
instance of a no-deal Brexit last January, and the introduction of
feeling at the end of the day, week or month when expenses forms
new legislation impacting road users (such as the introduction of
need to be submitted and mileage needs to be calculated. While
the ULEZ in London), fleet managers are urgently looking for ways
this process previously required lengthy searches through diaries,
to make regulatory compliance easier. Often, this can be as simple
looking up distances online and distinguishing between private and
as identifying which processes are the most time-consuming and
business trips, software platforms are now putting this data in the
matching them to the right digital solutions.
palm of the driver’s hand thanks to in-vehicle sensor technology and easily accessible mobile apps.
The benefits of going paper-free For organisations executing a ‘digital first’ strategy, an important
With all trips and mileage logged automatically, mileage and expenses can
milestone along the way is eliminating the need for paper records.
now be calculated in seconds, divided between personal and business,
This can be particularly beneficial in the context of conducting all-
or if desired, into pre-set outcomes, all in an HMRC compliant format.
important but time-consuming government-recommended daily walkaround checks for LCVs. Going paper-free not only empowers
Logbooks are becoming fully digitalised, and the data they contain can
drivers to record checks at the vehicle side using mobile applications,
be easily accessed and updated either remotely or from a centralised
but also avoids them spending time further down the line correcting
hub. It’s a process that can generate significant benefits for fleets of all
inconsistent or duplicated data records.
sizes. If drivers express concern over being tracked on personal trips, there's an alternative too. Fleet managers can fit privacy buttons in their
Going one step further, certain administrative processes can be
drivers’ vehicles so their staff can decide which trips are visible to their
removed from a commercial vehicle operator’s to-do list entirely
fleet managers and which aren’t.
Take a proactive approach to maintenance
to identify any faults with an airbag or, even more importantly, an
One of the big benefits to in-vehicle technology is increased access
event where it has been deployed. Having this information means
to information on vehicle health and, by extension, more proactive
you can assist your driver straight away, letting them know that their
vehicle maintenance. Well-maintained fleets have a number of
safety is a priority for the business.
financial and safety benefits compared to fleets where maintenance is less streamlined. Mechanical failures can cause vehicle downtime,
The benefits of a joined-up system
while a vehicle off the road can also mean wasted staff time, creating
Fleets need intelligent tools at their disposal to remove the friction of
a two-fold impact on a company's bottom line. Better uptime also
paperwork and provide peace of mind when maintaining compliance.
supports greater consistency in sales and service calls, leading
But these systems must also talk to one another. After all, individual
to happier customers, and improves overall staff utilisation and
pieces of technology may help make certain processes easier, but
to eliminate the burden of administration and promote regulatory compliance, a digital-first approach is needed so that investments in
With many manufacturers now providing vehicle health information
technology have a positive impact on productivity. For this reason,
as standard in new vehicles, it is also common sense to use this
fleet managers looking to modernise operations must consider
additional information to practice preventative or proactive
comprehensive software platforms that have the ability to join-up
maintenance. This can help lower the chance of failure in the first
the benefits of individual pieces of in-vehicle tech. Doing so will
place, and in doing so helps to bring down overall service maintenance
empower them to reap the benefits of a fully-integrated system
repair budgets. It also helps deliver safety benefits with data from
greater than the sum of its parts.
other in-vehicle sensors such as those recording seatbelt usage, so any seemingly harmless short trips where seatbelt usage is forgotten
Derek Bryan, VP EMEA, Verizon Connect
can be flagged just minutes down the road. Likewise, itâ€™s imperative
HOW TO USE DIGITAL SOLUTIONS TO HELP
ACCELERATE WORKFLOWS FORWARDER magazine
ou might hear the terms sustainable and green design
Greener Bridge Designs Coming to Market
used interchangeably. There's enough overlap that they're
We understand green design in general, but what does it mean for
worth mentioning together.
bridges? Here are the broad goals for green and sustainable design in bridge-building:
Green design is one that seeks to do as little harm as possible to the environment, the landscape, human and animal health, and the
•• Whenever possible, green design should make a positive impact
surrounding air and water. It also entails choosing building materials
on the environment and enhance rather than detract from
according to their environmental impact. It considers the effect
nature or our experience of it.
today, while sustainable design applies these concepts to longerterm thinking and economic planning.
•• Sustainable and green bridges should use as few structures as possible to accomplish all the desired goals — such as combining
Prioritizing low costs and quick development, and then failing to
pedestrian and vehicle bridges. Green bridges don't use more
follow up with maintenance, results in higher infrastructure costs
land than is required.
over the long term. Sustainable design will give us bridges that last longer and don't cost as much to maintain. Since Europe has a long infrastructure to-do list, this is the perfect time to consider new
•• Green bridges should be economical to operate, maintain and replace.
design principles and materials. •• Sustainability should be taken into account throughout the A highway bridge collapse in Genoa, Italy, which killed dozens,
bridge's lifecycle: in how the materials are fabricated, how
occurred after years of warnings from concerned engineers.
frequently replacement parts need to be transported to the site and whether the materials can be reclaimed after retirement.
A study in France revealed indicators of 'strong deterioration' in the country's networks of roads and bridges following years of
A green bridge needs to permit convenient and efficient transport
in addition to each of the goals outlined above. If you want to go a step further, it should be able to pay for itself and add additional
Germany hasn't fared much better, with some architects going so far
value to the community — such as generating electricity through
as saying the country's bridges are rotting dangerously.
There is nothing sustainable about bridges that fail while they're
In one prime example of sustainable design, a team of designers gave
being used. Sustainability also cannot take hold while we're building
the DSSH Pedestrian Bridge the ability to generate its own power
bridges out of materials that are resource-intensive to manufacture
and clean its own air with a curated selection of plants.
and practically designed to fail in a relatively short time. What does a sustainable bridge design actually look like?
WHY DOES EUROPE NEED
SUSTAINABLE BRIDGE DESIGN? The Scotney Bridge, on the A21 in England, is a picture-perfect
A team from Ohio accomplished an apparent first when it built
example of building in a way that minimizes harm to the environment.
a functional bridge out of 100% recycled plastic. According to
The overpass is essentially a land bridge, which allows wildlife to cross
WDTNTV, the composite bridge material was fashioned using
the road safely and even provides nesting grounds for some species.
previously used bottles, containers, car bumpers and dashboards. The resulting material won't rot, splinter or rust — and that means
The Copenhagen Harbor LM Project spans two skyscrapers that use
it's likely to outlast similar bridges using incumbent materials.
seawater to heat and cool the building. Two of these projects were born in America, but the United States' North Carolina's Linn Cove Viaduct, built in the late '80s, is still hailed
failing grade on its infrastructure report card indicates problems just
by some as one of the greenest bridge designs in the U.S. Its designers
like many European nations. This includes unsustainably designed
minimized impact on the environment from the earliest stages. The
bridges in increasingly dangerous states of disrepair.
final design, which hovers well above the treetops, was cast in concrete in sections, then flown to the site. This eliminated ground-level
The fact that so many different countries are staring down heavy
construction and the need for temporary roads. Precast, prestressed
infrastructure reinvestment price tags means now is a great time to
concrete is also more durable than structures poured on-site, which
rethink how we build them in the first place.
means they should outlast buildings built with less sustainable methods.
Megan Ray Nichols
Sources: Amusing Planet | Atkins | Brookings | Deca Vibrator | Green Plant Architects | Infrastructure Report Card | The Local (de)
| Ministère de la Transition écologique et solidaire | Le Monde | New Jersey Institute of Technology | New York Times magazine | WDTNTVISSUE41 - YouTube FORWARDER
WELCOME TO FREIGHTABASE
reightabase is an online digital platform for sourcing specialist
At Freightabase we understand that consumersâ€™ needs are changing,
carriers to or from any part of the globe. You can source
and with constant time constraints freight buyers need to make
all carrier types, ranging from airlines, shipping lines, freight
educated decisions quickly. The idea of a shipping manager being able
forwarders and parcel carriers.
to source information to make a well-informed decision is exciting. ISSUE41
The ‘Quick Quote’ is designed to assist busy cargo owners who may not have the time to do an advanced search. Simply complete a very simple form and our customer services team will do the rest for you. The service is available on desktop and mobile and the app is being released soon.
The ‘Directory’ is recommended if you are looking for a carrier by name or in a specific location. You can also select carriers by key words, e.g. ‘perishables’ or ‘project cargo’. The Directory also lists service suppliers to the industry, e.g. marine insurance or mergers & aquisitions.
The ‘Loading List’ is a more advanced search where users can find carriers that specialise in a specific trade lane or shipping route. You can select mode of transport, collection and delivery point. This will then produce a list of specialist carriers to consider for your shipment.
M&A for the global freight & logistics industry
+44 (0)20 3872 6906 â€˘ firstname.lastname@example.org 11 Gower Street, London
Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual clientâ€™s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business. We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.
F R E I G H T
Are you planning to buy or sell a freight forwarding company? FORWARDER magazine
F R E I G H T
SKYSPACE CARGO BOARD REJECTS $21M ACQUISITION OFFER IN FAVOUR OF OWNERSHIP CONTINUITY
iami-based startup SkySpace Cargo developed the
An industry veteran himself, Raworth founded SkySpace to address
first online booking platform for air cargo, allowing
some of the inefficiencies in international freight forwarding logistics.
freight forwarders to compare routes, get quotes and
The company partners with more than 100 airlines to offer 50,000
coordinate vendors in real time. The startup has enjoyed rapid
searchable flight options, with prices updated daily. It represents
growth since its founding in 2016, opening three new locations this
significant time savings and cost predictability for freight forwarders,
year to serve its expanding customer base.
which has fueled the startup’s growth. Over the last 12 months, SkySpace has opened customer service centers in Miami, Mexico and
The innovative technology has garnered attention from customers
Buenos Aires, and has announced intentions to expand to Poland
and investors alike. On April 25, 2019, Beijing-based Sino VC
and China in the coming year.
submitted an offer to buy 100 percent of the company’s shares for $21 million, according to records filed with the Chinese Securities
Despite modest returns, the company’s large subscriber base and
Regulatory Commission. SkySpace rejected the early venture firm’s
low-cost model present an enticing opportunity for investors. The
un-solicited acquisition offer.
technology could be leveraged by companies with peer-to-peer or user-centric platform management needs.
A representative from the startup said its board of directors carefully considered the proposal, noting that the company has not conducted and is not conducting a sale process.
online freight marketplace has received other attractive offers, they concluded that
Though not currently looking to sell, the company representative said SkySpace will provide would-be investors notice of any potential acquisition opportunities should the situation change.
the company is not for sale. Any future determination of whether to pursue a sale or other
SkySpace CEO Toby Raworth believes it is too soon in the startup’s
strategic transaction would be made by the board of directors and
trajectory for a sale or significant change in the company structure. He
senior management based on the particular facts and circumstances
emphasized that he did not start this project in pursuit of a quick exit, but
and an evaluation of whether any such transaction would be in the
rather intends to build long term and lasting partnerships in the industry.
best interests of our stakeholders,
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F R E I G H T
FOR SALE FRENCH FREIGHT FORWARDER
GERMAN FREIGHT FORWARDER
Ref. 898FM | France
Ref. 763FM | Germany
Key business features
Key business features
•• Established in 2004
•• International air & ocean freight forwarder
•• Privately owned
•• Privately owned – one shareholder
•• International air & ocean: 70%
•• 3 offices across Germany
•• Logistics & road freight: 30%
•• 19 staff
•• 46 staff (2 locations)
•• 50% air freight, 50% sea freight | 70% export, 30% import
•• Clearly defined 2nd-tier management structure
•• Sectors: events logistics and general cargo
•• Export: 66% (China, India, S.E Asia) | Import: 33%
•• Export to China, South America, North America
•• Sectors: aerospace, events, AOG, general cargo
•• Import from China
•• Turnover €16m
•• Turnover €7.0m
•• EBITDA €1.0m
•• PBT €1.0m
IF YOU ARE INTERESTED IN ANY OF THESE OPPORTUNITIES, PLEASE CONTACT... FORWARDER magazine ISSUE41
SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH
+44 (0)20 3872 6906
GERMAN FREIGHT FORWARDER
SOUTHERN & SOUTH AMERICAN N.V.O.C.C. & FORWARDER
Ref. 290FM | Germany
Ref. 448FM | South East USA & South America
Key business features
Key business features
•• Established in 1980
A licensed, national customs broker, freight forwarder and NVOCC
•• Privately owned
•• Established 20 years ago
•• 2 offices across Europe, 44 staff combined
•• Privately owned – looking to continue under new ownership
•• 90% sea freight – Asia, EU, Far East | 10% air freight
•• 20 staff across 3 locations
•• Imports: FAK Cargo, consumer, textiles, industrial
•• Sector: focus on moving large mining, construction and oil/gas machinery, also moving general freight
•• Exports: Automotive, chemicals, industrials
•• 60% ocean | 30% road | 8% air | 2% rail
•• Owner would look at retaining a minority stake in the business
•• Turnover $10m
•• Turnover €20m | PBT €200k •• No debt
DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS
email@example.com +44 (0)20 3872 6906 FORWARDER magazine ISSUE41
F R E I G H T
MULTIMODAL FREIGHT FORWARDER
Ref. 2232FM | London Heathrow (LHR) Key business features
Import 17% Export 48% OCEAN
•• Company trading 10+ years •• Six full-time members of staff including two Directors •• IATA and BIFA accredited •• Diverse spread of clients, top 15 represent 78% of T/O •• Global network of partners offering multimodal solutions •• Moved 683,218 kg of air freight in 2017 ••157 LCL and 175 FCL shipments in 2017
Import 18% Export 8% ROAD
Import 3% Export 1% UK DOMESTIC
T/O: £1.3m Adj. PBT: £200k
2018 ••Turnover: £1.30m
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+44 (0)20 3872 6906
•• Gross profit: £410k •• Adj. Profit Before Tax: £200k 2017 ••Turnover: £1.43m •• Gross profit: £454k
SELLER OF THE MONTH •• Adj. Profit Before Tax: £220k
Ref. 4356FM | UK, US & Germany Overview •• My client offers global freight forwarding, customs brokerage and supply chain management providing air, ocean & road services alongside value-added services •• Having grown organically over a period of 45 years, they are now generating annual consolidated revenue of €300+ million •• Originally established in Europe, they now have a worldwide presence with 20 offices and 1,000+ employees whilst still remaining privately owned ••The primary markets for my client are China, U.K, Australia, South Africa, the Middle East and the U.S. •• With consistent profits and a capital fund, my client is in a strong position with the ability and capacity to acquire privately owned companies
Investment remit •• Focus on international freight (air and ocean), with limited trucking or domestic operations •• Companies located in UK, U.S and Germany ••Turnover of the business to be a minimum of €5.0m, preferably €10m - €50m •• Privately owned companies •• 5+ staff •• Gross operating margin: Expected to be in region of 15 to 30% •• Company must control business rather than large amounts of agent-routed cargo
BUYER OF THE MONTH FORWARDER magazine
RECRUITMENT FOCUS POWERED BY
BRANCH START-UP WEST YORKSHIRE firstname.lastname@example.org | +44 (0)1454 628 787
•• £110K GP new business so far this year and more within pipeline •• Business to bring: 80% road, 10% air & 10% sea •• Mode experience: 50% sea, 25% air & 25% road •• Trade routes: Far East, USA, Eastern & Western Europe •• Salary: £45,000
MANAGING DIRECTOR (WILL RELOCATE UK-WIDE)
BRANCH MANAGER MANCHESTER
email@example.com | +44 (0)1454 275 951
•• 10 years’ experience within the industry •• Multi-modal (air, sea & road) •• Directly in charge of 5+ employees •• Operations, sales & business development experience
UK Multimodal Managing Director available for relocation UK wide. Ideally looking for another senior executive level role within an international forwarder of any size. Previous experience primarily with large multinationals. •• Air, Ocean, Road, Rail, 3PL experience •• Managed over 450 employees across multiple UK offices •• Led and overseen merges between companies •• Experienced in aerospace, oil & gas, healthcare and chemical •• Over 30 years of international experience
firstname.lastname@example.org | +44 (0)1454 628 787
BUSINESS DEV. MANAGER SOUTH EAST – £50k email@example.com | +44 (0)1454 275 951
•• Over 10 years within logistics field sales •• Air, ocean & road sales experience •• Won major accounts for a global forwarder •• Specialist in RORO, machinery & automotive sectors •• Based in the South East
EUROPEAN ROAD FREIGHT OPERATOR ESSEX, UK – £25,000 firstname.lastname@example.org | +44 (0)1454 275 932
•• 10 years' road freight experience •• Stable career history, 2 jobs in the past 10 years •• Dealing with Euro imports and exports across Europe •• Dealing with all documentation from A-Z
CANDIDATES GLOBAL ACCOUNT DIRECTOR ESSEX
email@example.com | +44 (0)1454 275 951
SALES EXECUTIVE, GOVERNMENT, DEFENSE & FMS WASHINGTON DC, USA
•• 20 + Years industry experience •• Handles £5 mill GP on blue chip accounts •• Won multiple awards within the industry •• Previous shipping line experience •• Asia, Far East & USA focus
firstname.lastname@example.org | +1 646 915 1495
AIR & OCEAN SALES EXECUTIVE SFO, CA
AIR & OCEAN BUSINESS DEVELOPMENT MANAGER MIAMI, FL
email@example.com | +1 312 496 6624
•• Achieved $450K+ GP in 2017 •• Territory: National •• 75% new business - 25% existing •• 50% air & 50% ocean – 65% import & 35% export •• Trade routes – Asia, Europe & Latin America •• Verticals: general cargo including high-tech, solar, medical, machines, packaging, temperature controlled, •• Salary: $95K
•• Handles medium – large Project accounts •• Close to $1m GP – 2018 YTD •• Main lanes are Middle East, Africa & S. Asia •• 70% Air, 20% Ocean, 10% Trucking •• Handles accounts nationwide •• No non-compete
firstname.lastname@example.org | +1 404 592 6315
•• GP for 2017 was around $710,000 •• Territory – Florida with a focus on Miami •• 30% air & 70% ocean – 60% export & 40% import •• Domestic trucking (brokerage LTL & FTL), warehouse & distribution •• Trade routes: Latin America, Asia & Europe •• Salary: $85K
RECRUITMENT FOCUS POWERED BY
LCL EXPORT OPERATOR SOUTHAMPTON, UK – £26,000–£31,000
OCEAN IMPORT OPERATOR SOUTHAMPTON, UK – £23,000–£28,000
email@example.com | +44 (0)1454 275 934
firstname.lastname@example.org | +44 (0)1454 275 934
•• Manage Export process from
•• All ocean import documentation from A-Z •• Will be dealing with customs entries •• Ocean import experience needed
start to finish •• Receive bookings from clients and issue booking confirmation •• Manage load factors to ensure optimum loading •• Create export customs entries
CUSTOMS CLERK SOUTHAMPTON, UK – £18,000 ROAD FREIGHT OPERATOR LEEDS, UK – £23,000–£26,000 email@example.com | +44 (0)1454 628 785
•• Keeping customers advised and updated at all stages •• Can complete all documents from A-Z •• Experienced in Groupage, LTL, FTL
MULTIMODAL OPERATOR BIRMINGHAM, UK – £neg. firstname.lastname@example.org | +44 (0)1454 628 785
email@example.com | +44 (0)1454 275 934
•• Will be completing customs entries for ocean imports
•• Will be assisting operations team •• Experience of processing customs entries required
OCEAN FREIGHT BDM SOUTHAMPTON, UK – £40,000 + CAR firstname.lastname@example.org | +44 (0)1454 275 951
•• Covering Solent area •• Selling FCL & LCL freight services •• Global forwarder
VACANCIES UNITED KINGDOM
CUSTOMS CLEARANCE CLERK HEATHROW, UK – £22,000–£30,000
GENERAL MANAGER, UK & EUROPE HEATHROW, UK – PACKAGE UP TO £90,000
email@example.com | +44 (0)1454 275 934
firstname.lastname@example.org | +44 (0)1454 275 951
•• Completing a high standard of air/sea import customs entries •• Working accurately in fast-paced environment •• 3 or more years’ experience with customs entries
•• Air, ocean & road freight •• Managing around 30 employees •• Strong people management required •• Commercially focused
IMPORT OPERATOR HEATHROW, UK – £27,000–£31,000 email@example.com | +44 (0)1454 275 934
•• Working full import process from start to finish •• Over 2 years’ experience required •• Will be working in a fast-paced rates and bookings department
PRICING SPECIALIST BIRMINGHAM, UK – £26,000–£30,000 firstname.lastname@example.org | +44 (0)1454 628 785
OCEAN EXPORT OPERATOR BIRMINGHAM, UK – £neg. email@example.com | +44 (0)1454 628 785
AIR FREIGHT SPECIALIST (4 ON, 4 OFF) HEATHROW, UK – £28,000–£32,000 firstname.lastname@example.org | +44 (0)1454 275 934
OCEAN EXPORT TEAM LEADER BIRMINGHAM, UK – £neg.
•• Dealing with exports, AOG, entries, cutting AWBs and
email@example.com | +44 (0)1454 628 785
completing data entry •• Strong experience in exports •• 3 years+ experience required
AIR & OCEAN BUSINESS DEVELOPMENT MANAGER KENT, UK – £40,000 + CAR + COMMISSION firstname.lastname@example.org | +44 (0)1454 275 951
OCEAN IMPORT OPERATOR BIRMINGHAM, UK – £neg. email@example.com | +44 (0)1454 628 785
•• Mid-sized forwarder •• Covering Dartford, Essex & Solent •• Selling air & ocean services
RECRUITMENT FOCUS POWERED BY
EXPORT MANAGER C. KILKENNY, R.O.I. – €40,000–€45,000 firstname.lastname@example.org | +44 (0)1454 628 787
•• Leading the Export Operations team •• Acting as the point of escalation for any issues •• Implementing and monitoring KPI’s •• Managing continuous improvement within the department •• Staff appraisals •• Visiting customers where necessary
ROAD FREIGHT BUSINESS DEVELOPMENT MANAGER C. KILKENNY, R.O.I. – €40,000–€50,000 + CAR + BO. email@example.com | +44 (0)1454 628 787
AIR & OCEAN BUSINESS DEVELOPMENT MANAGER C. DUBLIN, R.O.I. – €45,000–€60,000 +CAR + BO. firstname.lastname@example.org | +44 (0)1454 628 787
•• Building and maintaining a customer network and hunting for new business
•• Client development •• Maintaining existing relationships •• Presenting monthly and quarterly performance figures to the board and sales team members
DEPOT OPERATIONS MANAGER C. DUBLIN, R.O.I. – €60,000–€70,000 +CAR + BO. email@example.com | +44 (0)1454 628 787
•• Building and maintaining a customer network
•• Manage a team of supervisors with the responsibility
BUSINESS DEVELOPMENT MANAGER FRANKFURT (JW555) – €60,000
ROAD FREIGHT BUSINESS DEVELOPMENT MANAGER C. DUBLIN, R.O.I. – €40,000–€50,000 + CAR + BO.
and hunting for new business •• Client development •• Maintaining existing relationships •• Presenting monthly and quarterly performance figures to the board and sales team members
firstname.lastname@example.org | +44 (0)1454 275 951
•• Selling Air & Ocean solutions •• Global Forwarder •• Covering Frankfurt region •• Asia, Indian subcontinent, Australasian route focus
for drivers, P&L, warehouse sortation, delivery and operations •• Managing a busy depot with 100+ staff •• Drive and lead the change process to deliver a fully integrated service centre operation
email@example.com | +44 (0)1454 628 787
•• Development of new business •• Retention of existing business, maintain and develop customer relationships
•• Customer negotiation to achieve competitive cost structures •• Handling quotation requests •• Issue sales reports & quote requests and ensure appropriate follow up on all replies
SALES MANAGER AMSTERDAM – €5,000 PER MONTH +CAR + BONUS
OCEAN FREIGHT SALES EXECUTIVE COPENHAGEN – COMPETITIVE +CAR + BONUS
firstname.lastname@example.org | +44 (0)1454 275 935
email@example.com | +44 (0)1454 275 935
A mid-size forwarder in the Amsterdam area are expanding due to growth. They are now looking to hire an experienced Sales Executive, so sell airfreight services across The Netherlands. This is a new business role, where you will work closely with operations to ensure the smooth onboarding of new clients.
An international top 25 freight forwarder are looking to increase their business development team based in Copenhagen
•• 10% Bonus for life of accounts •• Car, Laptop & mobile included
BUSINESS DEVELOPMENT MANAGER ISTANBUL – €5,000 PER MONTH +CAR + BONUS firstname.lastname@example.org | +44 (0)1454 275 935
A small forwarder in Istanbul area are now looking to hire an experienced Sales Executive, to sell air & ocean freight services across Eastern Europe. This is a hunter role with lots of opportunities to progress, and grow a team around you.
•• 15% Bonus for life of accounts •• Car, Laptop & mobile included
BRANCH MANAGER STUTTGART (JW890) – CIRCA €80,000 email@example.com | +44 (0)1454 275 951
•• Air & Ocean operations •• Managing around 30 employees •• German forwarder with 4 + German offices
•• Work as part of a large international company •• Competitive salary expectation •• Highly generous bonus / commission plan
DECLARANT / CUSTOMS OFFICER ROTTERDAM – NEGOTIABLE, ~€3,200 PER MONTH firstname.lastname@example.org | +44 (0)1454 275 935
A large freight forwarder have several vacancies to join their team of declarants in Rotterdam. You will work as part of a team to make sure the company meet their customs requirements to maintain the smooth running of accounts
•• Must hold a declarant license •• Salary is negotiable, approximately €3,200 per month •• Support & training from a well know international freight forwarder •• Highly generous bonus / commission plan
INSIDE SALES EXECUTIVE FRANKFURT (JW221) – €45,000 email@example.com | +44 (0)1454 275 951
•• Air & Ocean focused •• Assisting sales team with leads, cold calling •• Inside sales team of 6
RECRUITMENT FOCUS POWERED BY
BUSINESS DEVELOPMENT MANAGER NEW YORK, NY – $80 - 100K
AIRFREIGHT EXPORT OPERATOR HAMBURG (JW443) – €40,000
firstname.lastname@example.org | +1 (646) 915 1495
email@example.com | +44 (0)1454 275 951
•• 4 offices in the US – New York x 2, L.A. & New Jersey •• Air, Ocean, Road, Warehousing & Distribution, CHB,
•• Handling all documentation start to finish •• Fast pace air export team of 6 •• General Cargo with worldwide trade routes
PO Management and more
•• Industry coverage: Fashion & Retail, Hospitality, Consumer, Food/Beverage
•• Technology is a big aspect, utilizing CargoWise and offering real-time visibility & tracking
EXPORT AGENT CHARLOTTE, NC – $41K - $45K firstname.lastname@example.org | +1 (470) 558 2953
BUSINESS DEVELOPMENT MANAGER ATLANTA, GA – $70 - 90K + 5% OF ALL GP email@example.com | +1 (404) 592 6315
•• Air, Ocean, Trucking, Customs Brokerage,
•• 2-3 years export experience required •• CargoWise experience would be a plus •• Working with both air and ocean exports •• Fast paced export department
•• Specialize in Government & Bio-Pharma Logistics while also covering FAK
•• Average tenure of 10.6 years per employee •• 10% growth 2017 to 2019
VICE PRESIDENT – CUSTOMS BROKEAGE LOS ANGELES, CA – $110 - 200K firstname.lastname@example.org | +1 (404) 592 6315
OCEAN IMPORT CO-ORDINATOR LOS ANGELES, CA - $45 - $55 DOE email@example.com | +1 (470) 481 1844
•• Work with President to grow the US business •• Lead branch start-ups •• US offices already in LA, San Francisco, Portland, Seattle •• Services include customs brokerage, consulting, Air/ Ocean freight forwarding
•• Must be comfortable with full Import process (including billing)
•• 2+ years of experience is required (with a Freight Forwarder)
•• Located in Inglewood, LA
OCEAN EXPORT OPERATOR HAMBURG – JW442 firstname.lastname@example.org | +44 (0)1454 275 951
•• All export documentation start to finish •• Global top 20 forwarder •• Team of 8
IT / SOFTWARE MANAGER FELTHAM/HEATHROW
email@example.com | +44 (0)1454 628 779
Our client is a medium-to-large-sized freight forwarder, which has kept a focus on excellence in service and personalised solutions for our customers. Facilitating this service-driven culture is an experienced staff with a wealth of knowledge in all facets of international forwarding and logistics.
•• Full-time position •• Salary discussed on application •• Excellent benefits Position
The client is aiming to bring in an IT/software manager on a full-time basis to manage their in-house system, which is currently outsourced. This role may be suited to a Senior Software Manager looking at moving into IT management where they will be in charge of this product. The client wishes to separate this software to run the logistics side of the business. Skills and knowledge
•• SQL •• Cloud (AWS preferable) •• e-Commerce •• Some coding will need to implemented but is dependent on the candidate, C# .NET is suitable •• Should be able to manage integrations For more information, please contact Jason Pocock for further details and the next stage of the interview process.
Fill your vacancies
Let us assist with your company's growth...
Europe +44 01454 275957 firstname.lastname@example.org
Operations Sales Management
USA Sourcing market-leading talent.
Your strategic growth partner. Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media
Considering a change? More responsibility? Fairer pay? Better commission? Send us your CV today...
Asia +1 404 592 6315 email@example.com
Middle East +971 (0) 45 015 675 firstname.lastname@example.org
MARKETING FOCUS WITH
ny event manager will know that running a large conference,
Getting your stuff there on time (and in one piece)
exhibition or expo is no mean feat. It’s not a job for the
Before the exhibition itself, every crate could be handled as many as
disorganised, and between managing attendees, speakers,
50 times, and so the correct labelling and documentation is essential.
staff, set-up, marketing and sales, there’s so much to do. An event
You won’t want any customs hiccups and arranging for your goods
executive worth their salt will work tirelessly for a year to 18 months
to be transported offshore may put you at risk. Any mishaps in
to get every detail in place for the day.
labelling could mean your prized exhibit is delayed or even denied entry completely.
Getting goods to your event? That shouldn’t be an additional stress. Most specialist exhibition forwarders will utilise palletised shipping When considering the shipping and logistics side of any event, you
to transport multiple cargo heading for one destination: it makes
will want a company who is careful, communicates superbly, and
sense to keep many of these smaller loads lumped together. Along
gives excellent service. You may even want to consider a company
with being practiced at sending goods either cross-country or cross-
who specialises solely in event and exhibit transportation services,
seas, they will know any affecting regulations which will apply to
and here’s why:
goods exporting to the country of destination. For example, some countries will ask for pallets to be treated with fumigators before
Exhibition venues aren’t the easiest
entering the country: in this case, a specialist will have an entire
destination for couriers
team dedicated to organising this process for you. They will also be
Beyond the issues that come exact timeliness and parking, non-
expert at consolidating, packing and securing a pallet so there is no
specialist couriers aren’t permitted to just ‘bring your goods’ into
damage to your cargo, and will be able to advise and even organise
the venue, even if it’s a smaller box of marketing materials. To
insurance for the shipment throughout its journey.
prevent security scares, any parcels must be delivered by authorised individuals, and signed for on site. Just like with attending your
Having a specialist on-site
ticketed event, if you’re not on the list, you’re not getting in. That
A specialist event logistics carrier will also provide on-site personnel
goes for your parcel too.
who are able to arrange the delivery of equipment to a specific location within the venue: whether that be an exhibition stand,
Besides this, often exhibition equipment is bulky, heavy or otherwise
catering stand or workshop arena. It’s not a job that can be
awkward to transport. They may require a forklift or cherry-picker
underestimated. Loading and unloading equipment from vehicles may
to move, and in this case you’ll want a delivery team with expertise.
require specialist equipment – not to mention all hands-on deck!
Not what you want to be rushing around doing last minute when
If you have specialist or precious materials present, there’s added peace of mind for all involved. Many logistics contractors will also arrange to store anything not required on the stand away for you, ready for when you need them. Repackaging exhibits and exhibition paraphernalia at the end of a show is also a huge job, as is locating the materials to do so. When the show winds down, they’ll get going again Speaking of the end of a show, whether your goods need to move on to the next event, to a warehouse or back to HQ, it’s good to have someone on hand who already knows the layout of things, so no handover is necessary. If you need it, you may even be able to source a company who can arrange storage for your goods. Warehousing space will be the last thing you’ll want to try and arrange after your successful show, so finding a carrier who can arrange long or short-term storage makes life easier while you put your feet up for a well-deserved break. Sarah O'Connell, contributing editor
EVENT & EXHIBITION LOGISTICS
you have an exhibition to co-ordinate.
A WORD FROM...
ver the past decade, the rise of the e-commerce sector has transformed the way that consumers purchase goods. With extensive choice, fast delivery and online peer-to-peer reviews all contributing to continuous growth for the sector. For the logistics industry, the growth in online sales and the requirements for next and same day deliveries has increased the demand for warehouse
facilities situated close to major cities and transportation links. To remain successful post-dotcom, businesses have had to adapt to the changes in consumer purchasing behaviours and the logistics industry has had to keep up with these evolving demands. Now, thereâ€™s a new focus on the industry to work smarter with the use of Artificial Intelligence (AI). From higher levels of warehouse automation to robotics in final mile delivery, how AI will lead the next transformation in our supply chains is yet to be seen. However, the driving force The faster turnaround time for orders to
behind both AI and the rise of e-commerce
be picked, packed and delivered has been
is the same: to improve process efficiency.
matched with a greater demand of effective
After all, isnâ€™t that at the heart of every
reverse logistics solutions, with recent
change across the logistics industry?
statistics indicating that c.25% of items bought online are returned, compared to
Ellena Austin, Yusen Logistics
c.8% of goods bought at a store. Whatâ€™s more, the returns policy of an online retailer and the consumer experience of the return process have both been shown to influence conversion and repeat purchasing.
...HOW E-COMMERCE HAS TRANSFORMED THE SUPPLY CHAIN FORWARDER magazine
THE LAST WORD... THE TEAM...
CRAIG EDITOR-IN-CHIEF RACHEL EDITOR RICHARD ADVERTISING DOM ADVERTISING NICK ADVERTISING TIM DESIGNER
A FINAL WORD FROM
ext month, we will be exploring hazardous and dangerous goods within the logistics sector. Issue 42 will be a great opportunity to recap and discuss our time at Multimodal,
so if you have any news or would like to share your thoughts, please get in touch! Our regional focus will be set on Northern Ireland, which could provide some interesting and promising content. At the time of writing, Donald Trump has just arrived to the UK, which could present us with news regarding the hard-border plans with Brexit. Rachel Jefferies, Editor, FORWARDER magazine
Hazardous & dangerous goods
UK: Northern Ireland | Global: Africa
More news and press releases from the world of freight
Articles from the last 12 months relevant to the focus
ASK THE EXPERTS
Topical knowledge from the FTA and other industry experts
Industry knowledge focused on technology and advancements
We help you to get your message out to the industry
More from the world of mergers & acquisitions in freight
Current jobs and candidates from Forwardingjobs
Please be aware, in this dynamic industry these topics and features are subject to change.
Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT twitter.com/ForwarderMag ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com EDITOR-IN-CHIEF
Craig Headford email@example.com • +44 (0)1454 275 946 EDITOR
Rachel Jefferies firstname.lastname@example.org ADVERTISING
Richard Booth email@example.com • +44 (0)1454 275 952 Dom Roberts firstname.lastname@example.org • +44 (0)1454 628 794 Nick Pratt email@example.com • +44 (0)1454 275 931 DIGITAL MARKETING
Darren Glasspool firstname.lastname@example.org
f you would like your editorial to feature in next month’s magazine,
please contact our editor Rachel using the contact details to the
Tim Headford email@example.com
right. If you would like to advertise in FORWARDER magazine,
full details of our rates and technical specifications can be found in
our media pack. Please email us for a copy.
FORWARDER magazine is free in the UK. Please email for a subscription form. Please visit us online at
www.forwardermagazine.com When you’re finished with this magazine, please recycle it.
WHATâ€™S COMING UP...
Manchester Australasia WCA
North East Benelux
Trevor Paul, Twente Express
South West Middle East
Sela Koydengoctu, DGS Group
Northern Ireland Africa Eddie Buist, Peter Murphy, Action International
Karl Hodgkinson, Howard Tenens
Scotland Far East
UK DISTRIBUTION & NETWORKS
AIRFREIGHT & AIRLINES Solent Scandinavia
UK & GLOBAL COURIER Midlands Mediterranean Introducing... Loadie
AIRPORTS & SEAPORTS
Simon Beechener, Simpex
Yorkshire The Americas
Caroline Barber, Transaid
Liverpool & North Wales Indian subcontinent
WARE & STO
OCEAN FREIGHT & SHIPPING LINES Heathrow & London Iberia
Liverpool & North Wales Indian subcontinent
Featuring... Antwerp XL
Kent & Sussex n Europe
CUSTOMS CLEARANCE & BONDED Wâ€™HOUSING Felixstowe & Ipswich Western Europe
AIR PORTS & SEA PORTS Manchester Australasia
EUROPEAN ROAD & EXPRESS
SUPPLY CHAIN & RETAIL
Featuring... Retail Transport Services
Featuring... Freight Logistics Solutions
Scotland Far East
Yorkshire The Americas
PROJECT CARGO & ABNORMAL LOADS North East Benelux
HAZARDOUS & DANGEROUS GOODS Northern Ireland Africa
Featuring... Allseas Global
George Baker, George Baker Shipping
= printed issue
READ ALL ABOUT IT!
We're into our third year now and all of our issues are available on ISSUU.com â€“ just search 'Forwarder'. Of course, you can always read the latest issue on our website, at...
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MDXpress is the culmination of more than 30 years of freighting experience.
Our aim is to be your partner and provide a firstclass customer experience, guiding you through the transport process and treating every shipment with the same high level of attention as your first booking. The partner philosophy is... 'Itâ€™s not just a shipment, it is our shipment.'
South East office
MDXpress Ltd Station House Station Road Shenstone Lichfield, WS14 0NW +44 (0)1543 484346
MDXpress Ltd Ancaster Business Centre Cross Street Callander FK17 8E Stirlingshire +44 (0)1360 602000
MDXpress Ltd 29 Hill Top Tonbridge TN9 2UN Kent +44 (0)1732 440582
To receive a quotation or more information about MDXPRESS, please call or email firstname.lastname@example.org and we will contact you as soon as possible.
mdxpress.co.uk FORWARDER magazine
Eurgent - TIME CRITICAL EXPERTS FOR EUROPEAN LOGISTICS AND EXPRESS FREIGHT FORWARDING AEROSPACE AND AUTOMOTIVE SPECIALISTS 24/7 OPERATIONAL COMMUNICATION AND SUPPORT AIR-RIDE, HAZARDOUS AND TEMPERATURE CONTROLLED EXTENSIVE COVERAGE OF ALL EUROPEAN DESTINATIONS COMPREHENSIVE NETWORK OF SECURE SUPPLIERS
Please call us for immediate quotation +44 (0)1656 656535 enq@ eurgent.co.uk www.eurgent.co.uk
The 'Supply chain & retail' issue. Regional Focus: Scotland | Far East. Cover feature: Featuring...Freight Logistics Services.
Published on May 31, 2019
The 'Supply chain & retail' issue. Regional Focus: Scotland | Far East. Cover feature: Featuring...Freight Logistics Services.