FORWARDER magazine issue 41, 'Supply chain & retail'

SUPPLY CHAIN &RETAIL VIRTUAL HELPING HAND How technology helps the retail supply chain

ONE BELT, ONE ROAD

Keeping the industry moving in the Far East

REGIONAL FOCUS UK: Scotland | Global: Far East

FEATURING...

FREIGHT LOGISTICS SOLUTIONS DAFYDD ROSSER Commercial Director IEUAN ROSSER Managing Director GAVIN CLARKE Operations Director

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elcome to the 'Supply chain & retail' edition of FORWARDER magazine.

CONTENTS

FORWARDER DIGEST Some snippets from the month, from the Editor

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INDUSTRY NEWS News and press releases from the world of freight

FOCUS ROUNDUP Articles from the last 12 months relating to this month's focus COVER FEATURE

FORWARDER FOCUS H.S. codes and how to read them

REGIONAL FOCUS Air quality update, North East | One belt, one road | Thrive in China FORWARD TECH A virtual helping hand | Tech-ing retail too far? | Digital solutions

Featu r

M&A FOCUS SkySpace Cargo board rejects $21m acquisition offer

32 56

Dafydd Rosser, Ieuan Rosser & Gavin Clarke, FLS

ECO 2020 Sustainable bridge design

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FREI ing...

LOG GHT SOLUISTICS TION S

RECRUITMENT FOCUS Jobs and candidates in the freight industry

58 60 68 74 78 86

MARKETING FOCUS Event & exhibition logistics

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A WORD FROM... Ellena Austin

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A WORD FROM

I

THE EDITOR

MEET THE TEAM

n this issue, you can expect to find the most recent news within

CRAIG EDITOR-IN-CHIEF

retail and the supply chain. News-worthy and informative articles,

craig@freight-media.com

which include topics on the latest innovations in technology

RACHEL EDITOR

and trade, how to decipher an HS code and how we can make

rachel@forwardermagazine.com +44 (0)1454 628 771

transport more sustainable. This issue has been specially created with Birmingham’s Multimodal 2019 trip in mind. FORWARDER

RICHARD ADVERTISING

have attended Multimodal in previous years, and we are back again

richard@freight-media.com +44 (0)1454 275 952

for this one! It’s always great to meet our readers and advertisers to discuss the magazine as well as the buzzing industry.

DOM ADVERTISING dom@freight-media.com +44 (0)1454 628 794

Here, at FORWARDER, we pride ourselves on bringing the most

NICK ADVERTISING

up-to-date, newsworthy content for the freight and logistics sector.

nick@freight-media.com +44 (0)1454 275 931

Filling our publication with thought-provoking content surrounding a continually accelerating industry is just as important to us, as it is to you.

MOHIT SOCIAL MEDIA

Want to get involved? You know what to do. Get in contact with us!

TIM GRAPHIC DESIGNER

mohit@freight-media.com

tim@forwardermagazine.com

If you would like to discuss opportunities, or just fancy stopping by to say hello, get in touch and we can arrange a meeting at Multimodal 18–20 June, or Transport Logistics in 4–6 June.

Read the magazine online: Rachel Jefferies, Editor, FORWARDER magazine

FORWARDERmagazine.com/read-forwarder twitter.com/ForwarderMag

instagram.com/forwardermag

facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine FORWARDERmagazine.com Unit 8 Apex Court, Woodlands, Bristol BS32 4JT

HAVE SOMETHING TO SAY? LET US KNOW! FORWARDER magazine

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FORWARDER DIGEST

I

know what you’re all thinking: this month’s digest is going

Unfortunately, double doors aren’t the only things sliding in the land

to be a juicy one. Retail, commerce, politics – headlines

of retail. Over the last few weeks, Jamie’s Italian and Debenhams

have been springing out here, there and everywhere

have closed down, which has put thousands of jobs at stake. From

over the past few weeks. To kick things off, I thought

food to fabrics, perhaps the rise of restaurant-to-door delivery and

I’d start with the elephant in the room (and the UK

online shopping is taking its toll. Retail giants Topshop and Boots

for that matter). Theresa May has decided to step

have also announced store closures across the country, showing

down from her position as Prime Minister next month.

cracks in merchandisers we all thought were safe. Over 200 Boots

Our Conservative Party MP will officially resign on June

stores are scheduled to close, creating unease for its customers who

7th 2019. During May’s announcement, she expressed that she has

save up their Boots Advantage points for rewards.

'deep regret' to have not delivered an outcome for Brexit. Questions are still being asked about what will transpire regarding Brexit, but

Yet it isn’t all doom and gloom: supermarket statistics suggest that

the even bigger question is who our next MP will be, and how they

shoppers are still spending in store. Aldi and Lidl are a great example

will go about seeing us out of the EU. The Conservative Party hopes

of this, recently revealing that the two stores are worth £344m more

to put in place a new leader by the end of July.

than last year. Surveys show almost 1 million more households visited

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Aldi stores compared to last year, whilst an increase of 630,000 visited Lidl. Lidl and Aldi’s figures are creeping up the supermarket leader board, but Tesco is still firmly at number one. Sainsbury’s and Asda are at joint 2nd place, according to the market share.

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Focusing on American trade news, tariffs are a popular topic of conversation at the moment. Tariffs that existed when trading metals, such as steel and aluminium, have now been cut. The cut was confirmed during President Trump’s speech held in Washington, stating that the US

just reached an agreement with Canada and

Mexico and we will be selling our product into those countries without the imposition of tariffs or major tariffs.

The removal of

the US-imposed tariffs will lift trade barriers, which will open new opportunities for the movement of metals through North America.

According to the Wall Street Journal, delivery costs have risen as a result, including companies such as Stonyfield, which uses metal use in its product’s packaging.

As one door opens, another one closes…Donald Trump published a statement on May 30th, announcing that the US will be imposing a 5% tariff on all goods imported from Mexico, starting 10 June.

The reason for the introduction of this tariff is to address 'the emergency at the southern border.' This 'emergency' Trump refers to is related to the Mexican immigration Trump is trying to quash with his plan to build a wall to divide Mexico and the United States.

A statement found on the official The White House website claims that

if the illegal migration crisis is alleviated through effective

Finally, technology and trade go hand in hand, which has been

actions taken by Mexico, to be determined in our sole discretion

suitably reflected in blockchain’s boost thanks to shipping. Ocean

and judgment, the Tariffs will be removed.

Furthermore, should

carriers such as CMA CGM and Mediterranean Shipping Company

Mexico still not have 'taken action', the tariffs could rise to 10% on

(MSC) are granted a more active role in the supply chain, due to

1 July, 15% on 1 Aug, 20% on 1 Sept and 25% on 1 Oct. According

the shipping companies both joining a three-year-long TradeLens

to Goldman Sachs, Mexico was the second-largest supplier of

programme. Maersk is investing in 50,000 tracking devices, which

goods to the US, totalling $352bn (£275bn) in imports last year.

includes CMA CGM and MSC, and plans to invest in landside

Mexico’s response to Trump’s tariffs is that it could result in the

logistics operations, strengthening tracking technology, as well as

contrary – worsening illegal immigration to the US – and could

the blockchain agreement, to enhance the carrier’s data resources.

even consequently damage both countries.

All in all, it’s been a roller coaster of a month. The discussion doesn’t seem to be slowing down, and nor does the freight industry.

Rachel Jefferies, Editor, FORWARDER magazine FORWARDER magazine

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INDUSTRY NEWS MAY 2019

NO COMFORT IN YOUR COMFORT ZONE?

TIME FOR A FRESH APPROACH! I t’s time to look at doing things differently,

says Nolan

You can dramatically shorten the road leg of the journey.

Gray, business development director at the Port of Tyne.

The road journey from South to North and to return, keeps a

His suggestion? Making the most of the uncongested North Sea

driver and truck occupied for two days, whereas one driver and

to bring your cargo closer to its final destination.

truck operating out of the Port of Tyne can make as many as ten deliveries in the same time. Fewer miles and far less congestion

It can be a challenge for any of us to step out of our comfort zone

add up to guaranteed delivery times, which are obviously crucial

but, thanks to rising disillusion with the ‘traditional’ ways, he believes

for lean manufacturing customers.

many businesses are ready to change.

The costs and consequences of increasing delays are being felt We are in uncertain times, with many discussions around future

throughout the supply chain, he points out. The cost of being stuck

trading arrangements, tariffs and so on. Importers and exporters

in a traffic jam is put at £1 per truck, per minute, for a start. Hauliers

want, above all, clarity, consistency and reliability. However, the

often build in extra time to their schedule to be sure of meeting a

traditional pattern of cargo arriving at the UK’s southernmost ports,

timed delivery window – inevitably, that cost has to be passed on.

then going on a long and often unpredictable road trip to a final

On the other hand, missed deliveries can lead to costly delays in

destination hundreds of miles away, is no longer the answer. There

production. Added to this is the environmental cost, including CO2

is a temptation to say ‘If it ain’t broke, don’t fix it’ – but often it is

emissions and damage.

already broken. The obstacles to a smooth journey are mounting, from a shortage of trucks and drivers, to road congestion that holds

The Port of Tyne has long been recognised as an expert in handling

up drivers for so long that they reach their maximum driving time

feeder and coastal shipping services – and in most people’s minds

and are forced to take their rest time.

that has meant containers and bulks. However, the port has some excellent ro-ro options, says Gray. The Tyne handles a regular

The Port of Tyne has launched a campaign to encourage shippers to

timetable of large car ro-ro ferries calling from all over Europe; as

think seriously about the coastal and shortsea shipping opportunities

well as handling a steady flow of car imports and exports, they carry

on offer. With regular services into the port from Europe and also

everything from train carriages to excavators.

heading up the UK east coast, this option offers predictability and consistency, says Gray.

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WANT TO KNOW MORE? Further information can be found at portoftyne.co.uk

We recently received a high-speed boat for the police, which

We are keen to work with and support businesses; we focus

came in on a ro-ro vessel; recent exports via ro-ro have included

on really understanding their needs and priorities in order to

ROVs and cranes. Those services are established and the capacity

deliver more cost-effective, efficient solutions while reducing

already exists. It’s another example of a different route to market,

their carbon footprint.

a new way of doing things.

Some factories, cargo owners and shippers are actively involved

Find us at Multimodal on stand #5020

in their logistics planning and many work directly with the Port of

Contact Nolan Gray at nolan.gray@portoftyne.co.uk

Tyne, which helps create supply chain solutions that truly underpin their business success.Â

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INDUSTRY NEWS 20 MAY 2019

AIRBRIDGECARGO REPORTS

10% GROWTH OF ‘NOSE DOOR’ LOADED SHIPMENTS AS IT PRESENTS NEW ‘ABC XL’ LIVERY

A

irBridgeCargo Airlines (ABC), one of the leaders in the

The airline registered the highest upsurge of oversize and heavy

provision of specialty air cargo services, has seen demand

shipments on trade lanes from Europe to North America and vice

for its ‘abc XL’ product for oversized and heavy cargoes

versa, with around a two-fold increase ex-Europe and a growth of

continue to grow in the first four months of 2019, with volumes up

45% from North America. Much of this growth is attributed to the

3% year-on-year to more than 11,000 tonnes.

reinforcement of the dedicated ‘abc XL’ product and the proactive approach of its international team, as well as the strengthening of

To reflect its growing position in this specialist part of the air cargo

three-party relationships featuring ‘carrier-freight forwarder-OEM’

market, and to increase brand awareness, AirBridgeCargo has now

to guarantee all the requirements and conditions for safe and intact

rolled out its first ‘abc XL’ aircraft livery on one of its iconic Boeing

delivery are met.

747 freighters.

The ‘abc XL’ liveried freighter will complement the existing ‘abc For the first four months of 2019, the growth in ‘abc XL’ shipments also included a more than 10% increase in out-of-gauge cargoes being loaded through the swing-up nose cargo door of our 747 fleet, amounting to more than 2,000 tonnes. We are excited to have our first ‘abc XL’ branded freighter within our modern fleet to support our further growth. The Boeing 747 freighter’s capabilities and efficiency – including its nose cargo door loading feature – significantly ramps up the volume of different oversized and heavy shipments we can transport across our international network.

Vasiliy Zhukov, Global Director, Heavy & Outsized Cargo, AirBridgeCargo Airlines

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pharma’ branded freighters within ABC’s fleet and will be another eye-catching plane for ‘spotters’ across the globe.

Sail direct between Ireland and Spain

In addition to its comprehensive network of sailings between the UK, France and Spain, Brittany Ferries now operates a twice weekly return sailing between Cork and Santander.

This is the first direct service between Ireland and Spain, with crossing times ideally suited to meet drivers’ hours regulations enabling them to take reduced weekly rest periods on board, whilst their vehicle is still on the move.

The route also offers an option to bypass the UK land bridge and French driving restrictions , as well as providing increased security for your vehicle, goods and driver, all making a big difference to your transport costs.

Drivers’ needs are taken care of on board, with excellent catering facilities and en-suite cabins The ship, MV Connemara, is capable of carrying driveraccompanied vehicles, unaccompanied trailers, wheeled freight, abnormal loads (subject to clearance) and hazardous cargo (subject to compatibility).

Refrigerated units can also be carried with 80 on board ‘plug-in’ points available.

Furthermore, an additional weekly return sailing between Cork and Roscoff increases options for vehicle routing between Ireland and France.

This development Increases the range of sailings on offer from Brittany Ferries who already provide up to 8 daily return sailings from the UK (Plymouth, Poole and Portsmouth) to France (Caen, Le Havre, Cherbourg, St Malo and Roscoff), complemented further by up to 9 weekly return sailings between the same UK ports and northern Spain (Bilbao and Santander).

A guarantee of year-round freight capacity ensures that there is no better way to route your traffic to and from continental Europe.

Contact our freight team on +44 (0)330 159 5001 or visit brittanyferriesfreight.co.uk

FORWARDER magazine

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FTA Events

Our industry-leading Transport Manager conferences are back for 2019, providing you with the latest information and guidance on industry legislation to help you manage the safety and compliance of your operation.

Date

Venue

Yeovil

Thursday 26 September

Peterborough

Tuesday 8 October

Newcastle

Thursday 10 October

Manchester

Thursday 17 October

London

Thursday 31 October

Southampton

Tuesday 5 November

Belfast

Thursday 7 November

Falkirk

Tuesday 12 November

Doncaster

Tuesday 19 November

Coventry

Tuesday 26 November

Chepstow

Thursday 28 November

fta.co.uk/fmtm19

GSF 2019 Global Logistics

FTA is introducing a two-day conference covering regulatory, technology and market developments in the management of ocean shipping, air cargo and international land transport contracts.

Early-bird discount – re book befo 30 June

Date:

17-18 September 2019

Venue: Kings Place, Kings Cross, London

fta.co.uk/fmgl19 8

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fta.co.uk/fmevents

Join us for this exciting new conference! Future Van 2019 will bring together key industry leaders, innovative thinkers, manufacturers and operators to discuss the future of vans.

Date:

Thursday 3 October 2019

Venue: NAEC, Stoneleigh Park, Warwickshire

fta.co.uk/fmfv19 Join your peers at the leading awards event for the industry, by the industry! The date is fast approaching for FTA’s 3rd annual glittering awards reception and celebratory dinner – it really is set to be the event of the year.

Date:

Entries close 28 June!

Enter now at fta.co.uk/ fmla19

Thursday 24 October 2019

Venue: Park Plaza Westminster Bridge London, SE1 7UT

fta.co.uk/fmla19

fta.co.uk/fmevents

FORWARDER magazine

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INDUSTRY NEWS

LADIES LEADING THE WAY

AT CORY BROTHERS (CORY LINER) CARON FRISTON, LINER GENERAL MANAGER. FELIXSTOWE OFFICE How long have you been with Cory and when did you start?

I joined in 2008 and have risen to the head position after previously holding the positions of Sales Executive, Commercial & Operations Manager and Line Manager.

What are you responsible for now?

As General Manager for the Liner division, I oversee all areas of the liner division; being a main point of contact for my management team and staff alike. I am lucky enough to have a great team to work with and my role is to help motivate and lead them in a

How do you keep staff motivated and what makes a good manager?

positive and encouraging way. I believe all the team know I am

I believe you lead by example. The team see me involved in all

committed to this role and appreciate their efforts to take care

areas of the Liner business and we speak regularly. I sit with the

of our business. I am responsible for our budget and maintaining

team and keep abreast of what’s happening, so that I can answer

performance, acting where needed to improve procedure and keep

their questions and support them however needed. I remind them

our margins as healthy as possible. We work to a business plan

how much I appreciate their efforts and provide feedback at every

and we evaluate this regularly for client performance. I visit clients,

opportunity, especially when I hear this from our clients, which

look for opportunities for new business and sell our great service

happens on a very regular basis. A good manager needs to be

at every opportunity. We regularly review our supplier base and

strong and understanding, show empathy when needed and give

operational performance so that we maintain our service delivery

encouragement. After all, the team are often the front line for

and control costs accordingly. I am answerable to our clients,

the most important part of your business… the customer. Being

principals and Cory Senior management in all aspects of the Liner

positive and trying to demonstrate you support your team, helps

business, so it is important I am ‘hands on’ and understand the

their service delivery and care of the customers. I also have to make

challenges we regularly face.

difficult decisions at times and I’m not afraid to do that either.

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What was the shipping culture like 10 years ago, for women?

To be honest, I was lucky enough to have a very supportive

What are some strategies you’ve learned that can help women achieve a more prominent role in business?

Managing Director when I joined Cory Brothers. He seemed to

That’s not easy to answer as everyone is different. However,

recognise potential in me and gave me every opportunity to grow

perhaps that’s the key, always be true to yourself. Be confident and

and progress. In terms of how things have changed for woman in

don’t doubt your abilities. In a male dominated industry, you can feel

our industry, well I believe there are still too few of us in senior

like an outsider at times, but I now know that can also be an advantage

roles. This is evident when attending industry functions and the lead

if you don’t let your doubts cloud your judgement. You bring a unique

roles are still heavily dominated by men. Cory Brothers policies for

viewpoint from a female perspective and that can be refreshing and

supporting working mothers are very good and we have had many

also, being perhaps a bit more sensitive, we have thought processes

returning to part time roles over the years when returning from

that are different to the guys. That in itself has benefits to business

maternity leave, rather than lose the experience completely when

when accompanied with knowledge, experience and passion!

they can no longer commit to a full-time position. As part of the Braemar Group of companies, I believe there are good opportunities

What advice would you give to a younger you?

for woman in the group, we just need to encourage more to take an

I think the advice would be the same to young women in general,

interest in our industry in general to realise the potential for their

don’t be so critical of yourself in terms of your abilities and believe you

growth and progression.

can! Women tend to be very self-deprecating, especially in their early years, which in turn affects confidence. Be confident in your abilities

How do you balance being a mother and a leading professional?

Well, initially I reduced my working hours when I returned to work as a Mother, eventually increasing my hours over time so that

and believe you are as good as anyone else in achieving your goals. If you keep questioning your every move, you don’t move forward quickly enough or take those opportunities when they come. Be ready to just go for it and know that failure is just a step nearer to success.

I could perform certain duties on a ‘flexi time’ basis. This enabled me to move from being more operational to a sales position and

How do you make a difference to your role?

still travel to visit clients and go overseas periodically. In those early

I really believe in the company and the service we provide because

years, I felt that apart from my ability to progress and be promoted,

my team and I care about our clients. As a result, we have built a

working part time & ‘flexi’ hours was a good balance for me. I could

great reputation with our clients which in turn raises the profile of

maintain my industry knowledge and keep myself in the working

Cory Brothers in our industry in a positive way. We have a long

world whilst I had lots of time to bring up my sons and play the

and interesting history and I’m proud to represent Cory Brothers

important of role of ‘Mum’ by always being there for them. I decided

which I believe I show. Having people who are loyal, passionate and

to wait until my youngest son was 15 years old before I felt I could

committed to their roles is so important. I bring these attributes to

make the commitment back into Management – this was purely my

my role and I also share them with my team. I really hope this makes

decision and it was the right one for me. I am happy looking back

a positive difference. Ladies are leading the way. Cory Brothers

that I did it this way and feel now that I was a positive role model in

have female leaders within all divisions. Longstanding staff with vast

both areas of my life.

experience and expertise alongside new and emerging talent.

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INDUSTRY NEWS

MAKING FULFILMENT INTELLIGENT 16 MAY 2019

AT DAYGARD

R

etail has become a hugely complex business, reflected in the

Retail organisations are acutely aware of the critical importance

escalating demands placed upon the Distribution Centre

of effective fulfilment. Efficiency in the way goods are processed in

and its fulfilment functions. To cope, the warehouse needs

the warehouse, both for high street replenishment and direct to

to become intelligent – and Dematic has the iQ to deliver.

consumer orders, has a major impact on competitive positioning, brand value and ultimately, commercial success. Making the right

Retail warehouses are under acute pressure to change and it’s going

decision on the software controlling an omni-channel operation will

to take a whole new level of intelligence.

require absolute confidence in the supplier’s ability to develop and support the software well into the future.

Across key retail sectors such as Grocery, Apparel and General Merchandising business is now commonly conducted through

At the heart of the warehouse needs to be reliable, agile and scalable

multiple channels, with increasingly diverse and challenging service

software capable of managing and controlling multiple systems and

requirements. Consumers are ever-more demanding and are quick

processes, both manual and automated –­ all seamlessly integrated

to check prices and place orders on the go, while constraints on

with higher Warehouse Management Systems (WMS). Importantly,

retailers are tightening, with rising costs, escalating peaks and

the software must be able to grow with the business, providing a

mounting difficulties in finding the necessary labour resources to

framework for the on-going addition of further subsystems and

process growing numbers of orders for single or few items.

processes as business needs dictate – without the fear of obsolescence.

These are complex demands that will increasingly require, not

In addition, any such warehouse software should be supported by a

one, but a set or series of solutions working in harmony. Manual

comprehensive range of analytical tools that can offer insights into

operations, perhaps with voice technology or mobile devices, may

the performance and running of the warehouse. Being aware of

work alongside many and varied automated processes and these will

difficulties as they occur, through alerts, can allow early intervention

need to be managed as a whole, in synchronicity, to produce optimum

and enable managers to proactively deal with unforeseen events.

results. Flexibility and agility to change and re-allocate resources in real-time will be a fundamental requirement, and so success or failure

With a foundation based upon smart and scalable software, manual

will be heavily dependent upon the capabilities and intelligence of the

processes and subsystems can be easily added and adjusted to

coordinating software – the Warehouse Execution System.

constantly deliver optimum performance across the warehouse – supporting the business as it grows.

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WANT TO KNOW MORE? Further information can be found at daygard.com

Such a framework is now available,

Of course, many retail organisations may already have their own

unique to Dematic.

WMS for order and inventory management. However, Dematic

Dematic offers all this functionality and much more with its suite of

iQ’s modular structure allows the high-functionality of Dematic’s

high-intelligence Dematic iQ software; from a top-level Warehouse

Warehouse Execution and Control System, iQ Optmise, to be

Management System, through its iQ Optimise Warehouse Execution

seamlessly integrated with all leading proprietary warehouse

and Control Software to its cloud-based iQ Insights Asset

management systems – offering flexibility and scalability to the

Performance Management platform – offering live-updates on KPIs

business by providing the intelligent framework necessary for

across multiple distribution sites.

supporting additional subsystems.

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INDUSTRY NEWS Dematic’s iQ Optimise software has the intelligence and power

Grocery Retail

to manage staff in real-time, optimising the allocation of work to

In the grocery sector, most store replenishment activities centre on

smooth throughput and maximise the performance of the site. Task

moving full cases. Dematic can supply various levels of automation

Interleaving and Move Logic can be cleverly deployed to dynamically

for full cases, from manual picking operations supported by voice

direct staff to where they are most needed, switching quickly

command technology, to the use of sorters for processing cases

between picking and replenishment, or seizing opportunities to

stripped from pallets, right up to the fully automated building of

perform tasks as they occur. Notification of a priority order may

mixed case pallets using Dematic’s advanced AMCAP® technology.

coincide with a passing opportunity to pick that item.

AMCAP® is a high-performance mixed-case palletising system Smart software used in this way reduces the need for running batches,

designed to assemble pallets and roll-cages that are ready for easy

as picking and replenishment become far more dynamic, effectively

shelf re-stocking at the retail store and is flexible enough to cater

producing a continuous, waveless process. And this logic is being used to

for differing store layouts. The design allows flexible throughput

enhance the efficiency of the Dematic Multishuttle system too. A mixed

variations up to several thousand cases per hour.

product tote retrieved and presented to a picker may well have several items picked from it at the same time, as the software maximises the

In effect, AMCAP® is an automated robotic system comprising

opportunity for fulfilling further orders, greatly enhancing productivity.

three distinct processes: Case De-palletising, where cases are taken from the stock pallet using a robot or hoist equipped with

These are just some of the ground-breaking efficiencies Dematic

vacuum and side clamp technology: Case Storage and Retrieval using

iQ can bring to the warehouse. Looking across the three key retail

a Dematic Multishuttle® store (DMS), where de-palletised cases are

sectors of Grocery, Apparel and General Merchandising, we highlight

temporarily stored; and Pallet Building where products from the

where subsystems and software advances are working seamlessly

DMS are re-oriented and assembled onto a pallet or roll-cage, either

and in unison to deliver significant productivity improvements to

semi-automatically or fully-automatically, as required, and then

replenishment and eCommerce operations.

wrapped in-situ before being labelled and taken away for dispatch.

The intelligence behind the whole AMCAP® process is Dematic’s iQ Pack Builder software, which directs pallet building according to how the retailer wants to receive the cases – by family group or store planogram.

For fulfilment of online orders, Dematic’s RapidPick goods-toperson system presents items to the picker in the desired sequence, enabling rates of over 1000 picks per hour, with ultra-high accuracy.

Dematic Multishuttle is often used as an automated inventory buffer for serving the RapidPick station.

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Fashion & Apparel The fashion sector predominantly requires item level picking, both

principle, robots do all the ‘walking’, fetching and putting-away, by

for high street deliveries in totes and eCommerce orders. There

travelling on top of the aluminium grid and then digging down to

are various levels of solution available, across waveless picking and

access each bin as required.

Put Walls, batch picking and sortation, batch picking using pouch sorters or just item picking direct to despatch cartons. A particular

The inclusion of this technology in the solution portfolio further

highlight here is the Dematic Pouch System, which is well suited to

emphasises Dematic’s capability in improving operational efficiency

eCommerce operations.

in the general merchandise market. Dematic iQ can be used as a bridge between an AutoStore® system and the rest of an

Dematic’s pouch sortation system is an automated hanging system

operation, allowing for seamless integration into new or existing

for efficiently storing, buffering, preparing, and shipping multi-line

fulfilment processes.

orders. Importantly for the fashion industry, it can accommodate both hanging and flat goods simultaneously, and is the ideal application

Now celebrating its 200th anniversary, Dematic is a global

for apparel e-commerce.

leader in advanced material handling solutions and as part of Kion Group, has the scale and scope to ensure continuity and

Returns handling can also be made simpler and more efficient with

support for its systems well into the future. More information at

the Dematic Pouch System. Returned items can be placed in the

www.dematic.com/software

pouch system and dynamically buffered, allowing items to be quickly called for despatch as soon as a new order is received. The system

About Dematic

saves on time and effort placing returned items back to stock and

Dematic is a leading supplier of integrated automated technology,

enhances availability during short seasons.

software and services to optimise the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its

General Merchandising

customers globally, with engineering centres and manufacturing

In general merchandising goods-to-person systems are important

facilities located around the world. Dematic is one brand under

and Dematic’s RapidPut solution is well positioned to deliver

the KION Group of companies and has implemented more than

efficiencies. Here waveless picking is effected using voice technology

6,000 integrated systems for a customer base that includes

and smart Dematic iQ Optimise software, with operatives picking

small, medium and large companies doing business in a variety

and consolidating order items into pigeonholes at Pick Walls for

of market sectors.

subsequent packing and despatch. This smart software solution can save on costly sortation equipment.

Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services

Then there is AutoStore®, an ultra-compact storage and goods-

and supply chain solutions. Across more than 100 countries

to-person piece picking solution that is available through Dematic.

worldwide, the KION Group designs, builds and supports

AutoStore® offers a highly compact and cost-effective storage and

logistics solutions that optimise material and information flow

order picking system for small items and packages, accessed and

within factories, warehouses and distribution centres. The

served by a fleet of intelligent robots.

company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a

Goods are stored in bins, stacked together in tight configuration,

leading provider of warehouse automation.

side-by-side and on top of each other, forming a dense block of bins housed in an aluminium grid that can be up to six metres deep and

For more information please visit www.dematic.com

with a footprint as wide or as varied as needed. Storage space is fully utilised and, as AutoStore® is built around the goods-to-person

Ian Abbott, Head of Software Solutions, Dematic N. Europe

FORWARDER magazine

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15

INDUSTRY NEWS

HBC LOGISTICS

NO JOB TOO BIG OR TOO SMALL

D

o you require a same-day courier service? Looking for a

Catering for a wide range of deliveries, you can also choose

trusted and reliable service? With a variety of express

from on-board air couriers, warehousing services and COD.

and secure services, HBC Logistics will deliver your load

on time, every time.

You’ll never be kept in the dark with HBC. Thanks to the company’s technological online platforms, customers can

From a selection of same-day courier services, international shipping,

access instant order updates, electronic POD, real-time

to warehousing storage and air and ocean freight forwarding, HBC’s

GPS tracking and virtual warehouses. Furthermore, HBC

collective 35 years’ experience can take the load off of your back.

have the technical tools to keep track of drivers and their

Offering a variety of express options, HBC can deliver same-day,

progress, through the trusted Smart Logistics Manager app.

healthcare, plus with benefits of priority, tracked and secure packaging.

This enables specific delivery tracking locators for both fleets and goods, so you will be kept up to date at all times. If you have paperwork

no job is too big or too small.

it can be uploaded to your customer portal. HBC will go above and beyond to ensure that your goods are delivered securely.

01462 410 004 serviceteam@hbclogistics.co.uk

Same-day service

Scheduled delivery

European deliveries

Warehousing & storage

We have always advocated the development of technology to improve our service and increase effective communication with our clients. With so many customers placing their trust in us, we need feel it’s our duty to keep you fully informed of the progress of your goods. We also use the ground breaking 'Smart Logistics Manager Tenchnology'.

'We Are Same Day' www.WeAreSameday.com info@wearesameday.com

020 3946 0005

Get SMART - Make logistics management a breeze • • • •

Customer Portal Transport Management System Invoicing and Finance Integrations Warehouse Management Systems

info@SmartLM.co.uk 0203 946 0006

SMART LOGISTICS MANAGER

CERTIFIED PARTNER

FORWARDER magazine

ISSUE41

17

INDUSTRY NEWS

ZEABORN PLACES 100 SHIPS WITH VERIFAVIA SHIPPING & KOREAN REGISTER 20 MAY 2019

FOR INVENTORY OF HAZARDOUS MATERIAL SERVICES

V

erifavia Shipping and the Korean Register (KR) have been

on board a certified IHM specifying the location and approximate

contracted by Zeaborn Ship Management – a consolidation

quantities of those materials. From 31 December 2018, this applies

of E.R. Schiffahrt and Rickmers Shipmanagement – to

to new EU-flagged ships and EU-flagged ships going for dismantling,

perform Inventory of Hazardous Materials (IHM) preparation and

and from 31 December 2020 will affect all existing EU-flagged ships

certification for more than 100 vessels. The vessels are managed

as well as ships flying the flag of a third country and calling at an EU

by Zeaborn Ship Management and must be IHM compliant to

port or anchorage.

meet the terms of the EU Ship Recycling Regulation (EU SRR) and the Hong Kong (HK) International Convention for the Safe and

Verifavia has received approval from KR to act as a service supplier

Environmentally Sound Recycling of Ships.

for IHM, meaning that Verifavia can conduct IHM investigations for vessels on their own, and KR will verify and certify their results.

The HK Convention is aimed at reducing the negative impact of ship recycling on human health and safety, and on the environment.

Having experienced the verification services provided by Verifavia

The HK Convention has already been implemented for EU-flagged

Shipping in relation to EU MRV and IMO DCS regulations, we have

vessels and vessels from third countries calling at an EU port or

every confidence in their ability to deliver on IHM. We need partners

anchorage through the EU Ship Recycling Regulation (EU SRR).

that are knowledgeable, responsive, and reliable – and we trust that the combined Korean Register and Verifavia team can effectively support us

The EU SRR prohibits or restricts the installation and use of

as we strive to meet these regulatory requirements and deadlines.

hazardous materials (like asbestos or ozone-depleting substances)

Thiemo Ullrich, Senior Vice President Projects & Performance,

on board ships, as well as making it mandatory for ships to carry

Zeaborn Ship Management

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WANT TO KNOW MORE? Further information can be found at verifavia-shipping.com

Typically, Verifavia’s IHM services involve a process of document

Verifavia Shipping is in the process of being approved as a HazMat

collection, onboard sampling check, and laboratory analysis, which

Expert Company by other classification societies. Its recently

is then developed into a report and shared with the class society,

launched IHM services have been developed to complement the

in this case the Korean Register, for final onboard cross-checking

work done by class societies – ensuring that hazardous materials

and certification. This process enables the identification of any

within the structure of a vessel are properly identified to prepare

hazardous materials that need to be removed when preparing the

ships for safe and environmentally-friendly recycling. In addition

ship for recycling. For the preparation of the onboard survey and

to the IHM initial survey, Verifavia can work with ship owners,

IHM report, Verifavia uses an app developed by Nautilus Log.

managers and class societies to develop and implement a robust IHM maintenance procedure.

The Nautilus Log App is a great help in coordinating worldwide surveys. It supports report generation, greatly streamlining the process, which makes it more efficient and cost effective.

Julien Dufour, CEO, Verifavia Shipping

ABOUT VERIFAVIA SHIPPING: Verifavia Shipping strives to be the maritime industry’s first

Under the new regulations, by end of 2020 every ship with an EU Flag or any ship entering EU waters must have on board an

choice for the provision of efficient, competitive, and flexible verification information and services worldwide.

inventory of hazardous materials (IHM) verified by a recognised organisation like the Korean Register. We know that our customers

By combining its innovative approach and streamlined

want a streamlined, cost effective, efficient and agile solution when it

procedures with the technical expertise and industry

comes to these demanding IHM services. In Verifavia we have found a

knowledge of its team, Verifavia Shipping provides a top-

partner that aligns with our way of working and we are delighted to

class service that ensures its customers experience a smooth

work with them to support Zeaborn Ship Management in achieving

verification journey.

compliance. Moreover, the quality of the IHM reports prepared through Nautilus Log greatly simplifies the certification process.

Furthermore, Verifavia Shipping is committed to providing

Michael Suhr, Technical and Commercial Director, Korean Register

services to customers requiring an Inventory of Hazardous Materials to be performed and maintained on existing ships,

Julien Dufour concluded:

We are honoured to receive

ships bound for recycling, or those owners/managers seeking

commendation from both Zeaborn Ship Management and the Korean

advice on hazardous materials during the drawing up of

Register. As we continue to expand our qualified team of HazMat

specifications for new builds.

experts around the world, approval from the Korean Register confirms that our procedures, competencies and resources are all up

For more information about Verifavia Shipping, visit http://

to standard. And being contracted to perform IHM services for 100+

www.verifavia-shipping.com. For up-to-date information and

of the vessels managed by Zeaborn Ship Management is testament

news about the EU MRV and IMO DCS regulations, follow

to their confidence in our people and approach.

http://twitter.com/VerifaviaMarine.

FORWARDER magazine

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19

INDUSTRY NEWS 16 MAY 2019

ALLEGIANT, FLAIR, JETBLUE & SPIRIT

ALL MAKE MOVES TO WFS IN THE US Allegiant Air has partnered with WFS at four new airport locations

Airlines serving multiple airports across the United States

in the US; Albany and Plattsburg in New York, Albuquerque in New

recognise the value of working with WFS because we provide the

Mexico, and Tucson, Arizona. The two-year contracts are for WFS

opportunity for them to partner with a single ground handler.

to provide above and below wing handling services for some 30

We are also able to demonstrate the high-quality standards

Allegiant Airbus A320 flights per week.

of service, safety and security our teams at each airport provide, which gives us a very strong business proposition.

Spirit Airlines has also signed up with WFS to support its A320 services from Plattsburg to Fort Lauderdale. The airline is already a customer of WFS at Asheville Regional Airport in North Carolina, Newark, and Henry E. Rohlsen Airport on the island of St. Croix.

WFS’ ability to offer passenger and ramp services at multiple US airports also attracted Canadian carrier, Flair Air, to award a three-year contract for its seasonal operations from Palm Springs and Phoenix-Mesa and its year-round services from McCarren International Airport in Las Vegas. From these airports, Flair serves both Edmonton and Winnipeg with Boeing 737 operations.

At Bozeman Yellowstone International Airport in Montana, WFS has also commenced handling for JetBlue’s new twice-weekly seasonal Airbus A320 flights to Long Beach, providing the airline with passenger, ramp and de-icing services.

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Tricia Casalinho, Senior VP, Ground Handling, WFS

WHEN NOTHING’S MOVING FROM A TO B...

...TRY SEA.

PORT OF TYNE and coastal shipping is the reliable and cost-effective way to avoid congestion in the South of England and connect quickly with your key Northern markets. Improve the efficiency of your supply chain – save miles, save time, save money and reduce CO2.

To find out more: +44 (0)330 024 0965

• Frequent, reliable short sea feeder services.

• Deepwater container terminal and integrated logistical services.

• Multiple road, rail and sea links.

PORT OF TYNE: YOUR GATEWAY TO THE NORTH

www.portoftyne.co.uk/ABSea

FORWARDER magazine

ISSUE41

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INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at westboundglobal.com

THE PERILS OF JUMPING SHIP 3 MAY 2019

…& HOW LOYALTY WILL BE A LIFESAVER IN THE LONG RUN

M

any businesses are looking to save money down the

•• Carrier in question – How good is the carrier being used?

logistics chain, and there is a huge squeeze on providers

•• Vessel Space – some carriers slot share and are limited to space

to offer the ‘lowest’ rates possible.

on the actual vessel.

•• Direct service, or indirect? Some vessels call at the UK directly,

Because of this, more reasonable rates are often seen as expensive.

and some have to transship at a European main port like

In this article, we’ll break down the effects of choosing a ‘cheaper’

Antwerp or Rotterdam.

supplier and what you should do to challenge this rate and ensure it delivers exactly what you need.

•• Contract Tier – Some forwarders can even use the same carrier but service will differ depending on which contract they hold.

A spot rate or contracted ‘space protected’ one.

In many cases, a whole project can be arranged and set for deployment, only for a ‘cheaper’ rate to become available, and

So, what should I be asking when I get

customers will re-locate their consignment. The business that held

a quote from a new supplier?

the original space and slot will end up with space in which they need

•• Transit Time

to fill, and this is usually achieved quickly in peak periods. Once a

•• Carrier Name

customer decides to move back, they will find their space has been

•• What tier contract is the service based on? I.e is it protected

filled and they will need to pay a standard VIP cost in order to get their items across to their destination in time.

space or spot rated?

•• Full arrival costs, not just the freight rate.

•• Rate (of course it has to come somewhere!)

How can there be such a variable in rates?

When budgets are in question, this can lead to relying on a cheap

Why might a customer want to abandon ship

and cheerful option – but this is not going to save you money in the

and head back to the original logistics supplier?

long run. Variables include…

•• Short Shipment – Low rated cargo on spot rate deals are the ones that get left behind at the quayside at the origin. Think of it as an airplane ticket that’s on standby – you only fly if all the real/paying passengers get on first, and don’t fill the plane up!

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•• Trans-Shipment Rolling – As above. If you get lucky and get shipped

So how can you get a good rate and still secure shipments?

from the off, the risk isn’t over. Vessels transship at a multiple of

It’s important to use a provider that has experience and long-

ports along the journey, so if there’s higher paying cargo and your

standing VIP contracts in place that guarantees service levels.

place on the vessel isn’t under a protected space agreement, then your container could be rolled. (It's like being marched off to make

Transparency is also critical. If you are unsure of the status of

room for someone that's more important! Not nice.).

your shipment this can be nerve-wracking and also impact on any

•• Inconsistent Support – By rate chasing, you would have to

decisions reliant on your shipment arriving.

give up what’s likely a good thing where you already enjoy a successful week in / week out schedule, with no short shipments

A good supplier will be able to easily update you on the status and

or rolling’s. There’s a reason for that. Those contracts are

also keep you in the loop on any influencing factors (such as weather)

tightly monitored by good forwarders and their carrier reps.

that may affect arrival. (Such as our Newsletters - Sign up Here).

The volume of support has to be accurately forecasted so

Providers operating a great level regarding customer support and

once you leave, you are welcome back of course – but it has

communications will inevitably save their clients money in the long

to be forecasted by a few weeks ahead. It’s not a quick fix and

run. There is also a positive impact on a reputation for reliability.

therefore your temporary cost for a VIP service will be much higher than what you previously had.

Steady as she goes If your main goal is to ensure your items hit the shop floor as quickly as

So, opting for a cheaper rate is likely to offer a false economy. You

possible, then it’s important to establish a relationship with a supplier

may, for example, see a delay in your shipment as ports become

that can handle regular, and sometimes last-minute consignments

congested and carriers are forwarded to other ports which cause

without fuss. If you are able to forward plan, you will be able to

delay and will also possibly incur additional transport fees. What

benefit even more by benefiting from a team of experienced shipment

does that do for your business, your customers, your reputation

operators that you can trust to deliver value for you long term.

and revenue?

GO VIP as standard In short, if you jump ship to a cheaper provider and then decide to

We’re mentioning VIP service a lot here but, don’t let that confuse

shift back when things don’t go to plan, it’s likely that your original

you with the price. It doesn’t mean we are expensive, far from it in

booking would have increased in price. This is not the provider

fact. What we want to highlight is that we offer, a very competitive

leaning on you when you are in trouble, but simply the economy of

price which is often at the lower end and this is due to the volume

reliability in this industry. It takes time to secure a good working,

and commitment we, in turn, give to our carrier partners.

consistently protected contract.

However, what we cannot, or won’t compete against are those Many of our long-term customers are those that have explored cheaper rate providers and can testify to the impact a marginally lower

extremely low spot rates that get sent out to lure new clients away from their existing partners. (We call them the carrot danglers!)

cost will have on customer service levels and arrival agreements.

There are rates that reflect a very poor service, which we don’t match Rates are also set to increase this year as we've already seen a 10%

or compete with for a good reason – we want to keep our customers!

increase vs this same point last year (source: lloydsloadinglist.com), and so it will be tempting to reach for lower costs, though these

In summary, look for a logistics partner that can deliver on their

will be temporary and again, ultimately cost more in the long run.

promises without charging the earth. The team at Westbound have unrivaled experience and enjoy a significant range of VIP contracts with 3rd parties around the world, the benefits of which they extend to their customers. Westbound offer a solution that aligns itself to the success of your business in the long term by providing a confident, steady shipping service.

FORWARDER magazine

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INDUSTRY NEWS

THE INSURANCE BROKER 28 MAY 2019

PROTECTING YOUR GOODS SINCE 2001

D

omestic bulk and semi-bulk rail freight grew beyond all expectations

The Insurance Broker prides itself on being able to be a one stop

in 2018, according to FTA’s 2019 Logistics Report, launched in

shop for their customers, they are able to place all non-life assurances

association with Santander Corporate and Commercial Banking.

under one roof which provides simple administration for your needs

But the organisation, which represents the interests of the logistics sector, warns more challenging times lie ahead for the rail freight sector, with the

With BIFA associated membership their customers have the peace

uncertainty surrounding Brexit set to compromise this trajectory.

of mind that the trade association considers this brokerage a valuable source of insurance.

The Insurance Broker Limited, is an Independently owned, specialist Insurance Broker with in-depth knowledge of the freight industry

The Insurance Broker also handles your claim from Start to finish.

and its insurance needs.

Aaron O’Connell – Claims Manager at The Insurance Broker Limited comments:

Being able to resolve client’s problems when the worst

Since 2001 The Insurance Broker has been able to offer a range

happens and a claim occurs is key to providing a good service to our

of products from a myriad of insurers with competitive premiums

client’s, as a specialist in this area we are able to advise our client’s

which has provided savings benefits for numerous freight forwarders,

on the best course of action at the first notification.

couriers and the like.

If you are in need of a Freight Transport Liability, Goods In Transit or Marine Cargo Insurance policy they would welcome the opportunity of putting forward a quotation for you.

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INDUSTRY NEWS

WANT TO KNOW MORE? Further information can be found at virginatlanticcargo.com

VIRGIN ATLANTIC CARGO APPOINTS NEW ACCOUNT MANAGER 20 MAY 2019

IN MELBOURNE

B

osco Dsouza has been appointed Account Manager, Melbourne, by Virgin Atlantic Cargo as the airline looks to build on the strong growth of its Australia cargo business

in the last year.

Bosco joins the airline from Worldwide GSA for Qatar Airways Cargo and brings over 20 years’ experience in the cargo industry both locally and internationally having also worked for Qatar Airways in India as well as spending six years in freight sales with FedEx and, earlier in his career, working for dnata in Dubai and Saudi Customs.

In his new post, Bosco reports to Phillippa (Pip) Palmer, Manager, Regional Sales – Australia & New Zealand at Virgin Atlantic Cargo.

Virgin Atlantic achieved significant tonnage and volume growth in Australia in 2018, supporting its longstanding long-haul cargo sales and management agreement with Virgin Australia. Tonnage rose 51% year on year and revenues climbed 58% as customers welcomed the expansion of Virgin Australia’s international presence and the opportunity to connect seamlessly with Virgin Atlantic’s network over both Los Angeles and Hong Kong from Sydney, Melbourne and Brisbane.

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ABOUT VIRGIN ATLANTIC CARGO Cargo has been an important part of Virgin Atlantic’s business ever since the airline was founded by entrepreneur Sir Richard Branson 34 years ago. Today, the airline carries over 240 million kilos of cargo annually and, with a strong commitment to innovation and customer service at its core, Virgin Atlantic Cargo is recognised as one of the world’s most customer-focused and service-oriented airlines, earning 14 international Cargo Airline of the Year awards.

Headquartered in London, Virgin Atlantic Cargo trades in 37 countries and sells services to destinations in over 60 countries worldwide. Alongside joint venture partner

MEMBER OFFICES

Delta Cargo, they operate a leading transatlantic network, offering a choice of 38 flights a day between the UK and US which, in 2018, carried over a quarter of total transAtlantic air cargo volumes. Virgin Atlantic Cargo is also the long-haul international cargo sales and management partner for Virgin Australia, connecting the two airline’s

CITIES

COUNTRIES www.wcaworld.com

networks over Los Angeles and Hong Kong. In 2019, Virgin Atlantic Cargo’s volumes will benefit from a 22% increase in capacity provided by the delivery of the airline’s first Airbus A350-1000 aircraft as well as the launch of its new Tel Aviv

Bosco is a great addition to our team in Australia and will play an

route in September. Investment in new technologies will

important role in helping us build on the growth we delivered last

make the airline even easier to do business with, while in

year. Our ability to connect customers in Melbourne with Hong Kong

Q4 will see Virgin Atlantic Cargo and Delta Cargo move in

and Los Angeles through our partnership with Virgin Australia, as

a state-of-the-art cargo terminal, doubling the size of their

well as offering onward connections to the rest of the Virgin Atlantic

joint Heathrow operation.

network, continues to give us a strong advantage,

On May 15, 2018 Air France-KLM, Delta Air Lines and

In 2018, growth in Australia contributed to Virgin Atlantic Cargo’s

Virgin Atlantic Limited signed definitive agreements

best overall revenue performance in five years and its highest freight

to combine the existing trans-Atlantic joint ventures.

and courier volumes since 2010.

Closer cooperation between Delta Cargo, Air France KLM Cargo and Virgin Atlantic Cargo across the transAtlantic is subject to regulatory approvals and the receipt of anti-trust immunity (ATI) from the US Department of Transportation (DOT). Once ATI is received, the cargo divisions will be able to start working together

said Pip Palmer.

KEY FACTS...

•• Joins from: Worldwide GSA for Qatar Airways Cargo and previously worked for FedEx, dnata and Saudi Customs •• Business growth: In 2018 in Australia, Virgin Atlantic Cargo grew its annual tonnage by 51% and revenues by 58%

giving customers more choice across a broad network of

•• Partnership: Virgin Atlantic Cargo is the long-haul cargo sales and

passenger flights with joint trucking options and tailored

management partner of Virgin Australia, generating revenue for

products and services.

its services connecting Sydney, Melbourne and Brisbane with Los Angeles and Hong Kong.

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INDUSTRY NEWS

MULTIMODAL 2019

FTA SEMINAR PROGRAMME

...THE FUTURE OF LOGISTICS

F

TA, the only business organisation representing all modes

KEEPING BRITAIN TRADING AFTER BREXIT

of freight transport, will be exhibiting at Multimodal

FTA’s 2019 Logistics Report revealed that the uncertainties

2019 over the three days, hosting a number of executive

surrounding Brexit are making it difficult for logistics businesses

conference sessions, delivering its own comprehensive seminar

to prepare their operations for the future. At the time of the

programme and sponsoring the event’s awards night. In ten

survey (January 2019), 37 per cent of respondents had not taken

sessions, FTA’s seminar programme will explore the forces set to

any action to prepare for Brexit and only 17 per cent had created

shape the industry in the coming years, from the UK’s departure

a plan for a No Deal Brexit.

from the EU and the landmark Williams Rail Review, to the digitalisation of consignment notes. In this article, FTA’s Director

In this session, Keeping Britain trading after Brexit, FTA’s expert

of UK Policy, Elizabeth de Jong, will provide a peek into two of

Brexit team – Pauline Bastidon, John Lucy, and Sarah Laouadi

the free sessions open to Multimodal visitors:

– will offer robust and well-informed advice on how businesses

VISIT FTA ON STAND 7060

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can prepare for the UK’s departure from the EU, whatever the outcome of the political negotiations. The speakers will explain how businesses can Brexit-proof their operations to minimise potential disruptions, as well as going through the new customs and regulatory requirements.

THE WILLIAMS RAIL REVIEW:

Other sessions in the FTA programme include: Smoke, Snails

IS THERE A PLACE FOR FREIGHT

and Certificates: the year ahead in global container shipping;

IN A PASSENGER-CENTRIC RAILWAY?

maritime 2050 – is industry backing the government’s ambitions?; the future of international trade; e-CMR – the digitalisation of

Around 30 per cent of the traffic carried on the British rail

consignment notes; and the environment: defining the vision for

network is freight, but too often, the needs of the logistics

the industry and how to achieve it.

sector are sidelined as passenger transport is given precedence.

While the political imperative behind a focus on passenger traffic

Visit FTA on stand 7060 at Multimodal 2019: for the timetable

is understandable, it is vital that our elected representatives and

of the organisation’s full seminar programme, please visit https://

businesses consider freight as an equally important part of the

fta.co.uk/events/fta-at-multimodal-2019

rail network’s offering to the British economy.

For more information on FTA, including how to join, please visit In this session, FTA’s Alex Veitch, Head of Multimodal Policy will

www.fta.co.uk or call customer services on 03717 11 22 22.

chair a panel discussion with Maggie Simpson, Director General of the Rail Freight Group and Neil Sime, Managing Director of

Efficient logistics is vital to keep Britain trading, directly having an

Victa Railfreight. Drawing from FTA’s response to the Williams

impact on more than seven million people employed in the making,

Rail Review – the Department for Transport’s call for evidence

selling and moving of goods. With Brexit, new technology and

to support a review of the organisational and commercial

other disruptive forces driving change in the way goods move across

frameworks of the UK rail industry – the panel will deliberate

borders and through the supply chain, logistics has never been more

whether there is a place freight in a passenger-centric railway.

important to UK plc. A champion and challenger, FTA speaks to Government with one voice on behalf of the whole sector, with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers.

Elizabeth de Jong, Director of UK Policy, FTA

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INDUSTRY NEWS

MULTIMODAL 2019

Cargo

1013 1014

Lighthouse

1032

Fagan & Whalley

Land, Sea & Air

Transport for the North

2000

Warehouse & Logistics News

1030

105 1050 1052 Schoeller Institute of Couriers Co Allibert

Dennison

Superdryers

Talent in Logistics

Think Logistics

FBJ

RHA

MADE.COM

Associated British Foods

3010

3004

soak.com

SRC

South Tees Development Corp

3006

2050

Lanchester R

2044

3044

3048

UKWA Pavilion

3030

3051 CEN Group

3034

Tees Valley Combined Auth

Tokema PTV International

Reserved

Dawson

2042

Transaid

Microlistics Warehouse Management Systems

Bullet Express

Durham Tees Valley Airport

Tees Valley Pavilion

Forth Ports

2032 2040

2025

Aldi

Arcadia

Shipping

3002

2015

2030

3000 Lug Lighting

2010

Po P ns au on l by

2002

Grange Shipping

FIND FORWARDER ON STAND 7034

1010

3032

3036

sbh

3040

Fagan & Whalley

3042

Thorlux Lighting

4045

Enterprise Software

Flexi

3050

Thorlux Lighting

MCP

4010

4000

4020

ONE Ocean Network Express

CILT 4002

Fargo

4022

Howard Tenens

Portsmouth International Port

4030

4049

Dachser

4024

5030

Port of Tyne

Elddis

6010

6015

Stena Agility

6002 Data Freight

Associated British Ports

MSC

Reserved

5020

6000

4050

6020

Transfennica

6025

Bristol Port

Port of Dunkerque

5045

5040

5025

Maritime Transport

R Normandy Swain Gateway

6030

6045

6040

Port of Zeebrugge

COSCO & Seabridge

6027

5050

Malcolm L

6050

Bis Henderson

6046 Ravenstein 6047 Wagtail

6049

CAA

Kuehne & Nagel

6004

CNS 7000

Albacore

7010

WiseTech Global

Redwood Collections

7002

7016

7020

Grip Systems

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FOCUS ROUNDUP

SUPPLY CHAIN & RETAIL

UKWA CALLS FOR CHANGE IN FOOD INSPECTION PROCEDURES AUGUST 2018

TO EASE POST-BREXIT SUPPLY FEARS

T

he United Kingdom Warehousing Association (UKWA) has

Allowing food inspections to be carried out at inland storage

called on the Government to adopt new legislation that allows

facilities would, UKWA contend, allow existing storage premises

foodstuffs entering the country to be inspected at inland premises

to be adapted to accommodate inspection regimes and deliver the

– instead of ports – to ease the flow of goods into post-Brexit Britain.

necessary extra capacity more quickly.

Speaking on the BBC’s Ten O’Clock News programme on July 21st

But Peter Ward acknowledges that, given the huge volumes involved,

UKWA CEO, Peter Ward, said:

Currently food inspections must

any new inland food inspection facilities would have to be located

be conducted within the port boundary, but after Brexit this will be

close to both power supply and a sustainable labour pool, which in

impractical. For example, 44 per cent of what the nation eats enters

turn will trigger other concerns.

the UK at Dover from the EU. This is the equivalent of 1000 trucks per day through the port on ferries and the tunnel. Inspecting this

The question is how resistance of local residents to large

food in a manner consistent with Rest Of World (ROW) rules from

warehousing and distribution developments will be balanced against

March 2019 is going to present a major challenge. For instance, the

the need to ensure the nation continues to be fed,

he said.

port of Dover doesn’t have the necessary plug-in points to power temperature-controlled vehicles, which means the only way to ensure

Peter Ward added that UKWA is consulting with the government

that food remains cool while awaiting inspection will be to keep diesel

and providing feedback from its members on a range of issues.

engines running – which will add cost and impact on the environment.

The lack of adequate inspection facilities at Ro/Ro ports, such as

UKWA is here to help the Government to understand the perspective

Dover, will result in unprecedented delays and after Brexit there will

of the industry on the real impact Brexit is likely to have, particularly on

simply not be sufficient capacity nor the infrastructure to cope, so an

food supply chains. By supplying the necessary detail we hope that we

interruption in food supply chains seems inevitable.

will contribute to the formulation of a coherent and effective policy.

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SUPPLY CHAIN & RETAIL

NOVEMBER 2018

WALKER SUPPORTS

UBER EATS’ NEW MERCHANDISE SUPPLY CHAIN U ber Eats – the online food ordering and delivery platform

The move to a centralised storage hub and online ordering has

– has undertaken a major overhaul of its courier partner

allowed Uber Eats to close the warehouse units from which its range

merchandise supply chain in the UK.

of merchandise had previously been stored and supplied.

The company has established a new online sales portal and Walker

In developing its new supply chain model, Uber Eats worked closely

Logistics, in conjunction with its long term client Kavis, has been

with Kavis, an existing Walker Logistics client and the company had

appointed to manage the fulfilment of orders for merchandise placed

no hesitation in partnering with Walker in the roll-out of the new

via the website.

logistics solution.

The Uber Eats’ range of branded bags, soon to be followed by

We have worked with Kavis for some time and are delighted to

clothing and accessories, is now stored at Walker’s multi-user facility

be supporting the company in its partnership with Uber Eats. This is

in Berkshire from where it is picked, packed and dispatched to Uber

an exciting project: Uber Eats has an aggressive growth strategy and

Eats’ courier partners across the UK.

we look forward to working closely with the company as it strives to further develop its brand both in the UK and across Europe.

Prior to the launch of its new website and the appointment of

William Walker, Sales Director, Walker Logistics

Walker Logistics, Uber Eats’ merchandise had been held at a number of warehouses located close to each of the major cities where Uber

Launched in 2014, Uber Eats acts as an intermediary between

Eats is active.

independent take-away food outlets and customers. Food is ordered via an app and delivered by couriers – or delivery partners – using

Essentially, the stores had performed like cash and carry outlets

cars, bicycles, motorbikes or on foot.

which UberEats’ couriers visited in person to purchase and collect the items they wanted. But, growth in demand for Uber Eats’

Walker Logistics offers a comprehensive range of bespoke logistics

services and the subsequent rise in the number of delivery partners

services to a broad range of clients from a modern facility close to

working for the organisation have made this model impractical.

Junction 14 of the M4.

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35

FOCUS ROUNDUP

SUPPLY CHAIN & RETAIL

HOW AGILE A SUPPLY CHAIN OCTOBER 2018

CAN YOU AFFORD?

O

ne of the greatest challenges facing retail businesses

A significant factor in this equation is the willingness of the

today is how to keep the customer proposition

consumer to pay extra for faster delivery. Results from PWC’s

attractive yet affordable.

Global Consumer Insights Survey 2018 reveal that over 40% of online shoppers would pay an extra charge for same day delivery

Many retailers are drawn into a potentially damaging position

and a quarter of respondents said they would pay for getting their

where investments into complex logistics systems designed to

packages within a one or two-hour window of their choosing. Some

compete through offering later and later cut-offs, diverse delivery

23% of respondents said they were willing to pay a charge for next-

options such as to store, locker or home, and even same-day

day delivery.

delivery, are simply creating fixed costs that could prove damaging if circumstances change. At what point does extra capability cease

However, a big question is just how much is the consumer willing

to be a competitive advantage and become an unnecessary burden

to pay for these services? Other surveys suggest that free delivery

or an unacceptable risk?

is a significant factor when consumers make an online purchase.

Research conducted by Advantec in 2017 indicates that 49% of

In many instances return on investment in warehouse technology

respondents rated free delivery as the most important consideration

is no longer driven by cost-per-order but by an overriding desire

when buying online – significantly above fast-delivery at 14% and

to fulfil consumer demand by whatever means possible. Such an

same-day delivery at 17%. So, to what extent could free delivery

approach can rapidly place the business at the bleeding edge of

boost sales? And does the investment and risk involved fit with the

‘competitive advantage’.

business strategy?

There is a balance that needs to be carefully considered and only when

Along with a huge rise in complexity around delivery options and

all the constraints, ‘what ifs?’ and risks have been taken into account

fulfilment processes comes greater uncertainty and risk – factors

can the optimum solution be reached. There are wider questions too

that demand increased flexibility from a business to respond quickly

for the sector as to who should pay for service enhancements and

to changing circumstances, such as new competitive offers or

whether greater collaboration on delivery is the only way forward.

services, and radical shifts in demand.

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To achieve this flexibility, and to survive and thrive, modern retail

These critical factors, along with many others necessary

businesses must now be, above all else, agile. And this agility must be

for understanding the business case for investment, are

built in to the very fabric of the organisation, from the way orders

explored in a new, free downloadable eBook Why an

are managed, inventory planned and labour resources allocated,

agile and responsive supply chain is a must-have. Amongst

to the design of order picking processes, warehouse layout and

the contributors is Tim Allinson, Global Supply Chain

despatch operations.

Director of fashion brand Jack Wills, who sees the advantages to using the store network to fulfil online

Agility is all about speed of reaction and the ability to change and

orders too. He says:

We have a hub store model so

respond quickly and effortlessly. For most retailers that not only

when we change season, if we cannot fulfil from the

means a physical change but, critically, a change in mindset too.

distribution centre, we can fulfil from the store. That’s a

In order to be more agile it is necessary to look carefully at the

definition of agility for me.

long-term business strategy, with great attention being paid to risk analysis around ‘what if?’ scenarios – something that needs to be

To gain further insights and a greater understanding

reviewed on a regular basis, perhaps quarterly.

of the balanced business case for a more agile and responsive supply chain, download the free eBook here:

But of course, responsiveness and agility come at a cost and

www.bis-henderson.com/ebook-1-launch

determining and understanding those costs is essential to the protection of margin and the competitive positioning of the business.

FORWARDER magazine

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37

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SUPPLY CHAIN & RETAIL

OCTOBER 2018

DPD OPENS THE

UK S FIRST ALL-ELECTRIC PARCEL DEPOT IN CENTRAL LONDON T he nation's favourite parcel delivery company DPD has

will be completed by two different all-electric vehicles.

opened the UK's first all-electric parcel depot in the heart

of Westminster and announced plans for a further seven

all-electric sites in the capital.

DPD has initially bought 10 Nissan eNV200 all-electric vans capable of making 120 stops a day, and DPD Westminster is running seven of these currently. DPD has also deployed eight micro-vehicles

The new 5,000 sq ft facility on Vandon Street will be known as

from Norwegian manufacturer Paxster at the Vandon Street site

DPD Westminster and will have capacity to deliver 2,000 parcels a

and has a further 23 on order. The Paxsters are delivering to the

day utilising an all-electric fleet. DPD has invested over ÂŁ500,000

immediate area around the depot and are expected to operate 60

refurbishing the site including the introduction of a state-of-the-art

stops on one charge per day.

electric charging system that will enable the deployment of electric vehicles without major infrastructure upgrades.

DPD Westminster is also home to the first DPD UK owned Pickup shop, with a dedicated access point for consumers collecting parcels

Using all-electric vehicles in both the inward feed of parcels to DPD

from the site. The new shop will add to DPD's network of 2,500

Westminster, and the final delivery to customers, DPD will initially

Pickup sites across the UK, operated in partnership with brands such

see a reduction of 45 tonnes of CO2 per annum. This will increase

as Sainsbury's, Matalan and Halfords.

as more all-electric vehicles and depots are introduced into the DPD's all-electric network.

DPD expects to invest in the region of ÂŁ3m on the DPD Westminster depot over the next 10 years, while the site for its second all-

DPD has deployed three new types of all-electric vehicles to operate

electric London depot in Shoreditch has already been secured.

the depot. Two all-electric Mitsubishi Fuso eCanter 7.5t vehicles will

DPD confirmed it is currently working on plans for a further six

feed parcels into the depot each day, while the final mile deliveries

all-electric depots in the capital.

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WANT TO KNOW MORE? Further information can be found at dpd.co.uk

DPD Westminster is aligned with the objectives of Transport for

London's toxic air contributes to thousands of early deaths

London (TfL) who will be introducing an Ultra Low Emission Zone

each year and is putting the health of children at risk so it's

in central London from April 2019. The initiative also supports DPD

good to see businesses like DPD preparing for the Ultra Low

Group's strategic objective to become the most responsible city

Emission Zone (ULEZ) and helping protect Londoners' health

centre delivery company in Europe.

by transforming their delivery fleet. Across the city the Mayor has taken bold action to help cut toxic vehicle emissions which

This is a hugely significant announcement for us with Westminster

are responsible for over 50 per cent of air pollution. With six

set to be the first of a series of all-electric DPD depots. Reducing

months to go until the introduction of ULEZ in central London,

and neutralising our carbon footprint; providing smarter and more

people are more aware than ever of the harmful pollution older

efficient urban delivery solutions and driving innovation are at the

vehicles, especially heavy goods and delivery vehicles, can emit.

heart of DPD's DrivingChange programme. We want to be the

The Mayor's ambition is for all new cars and vans to be zero-

leader in alternative fuel vehicles in the UK, with the ultimate aim

emission from 2030 and I hope this is the first of many all-

being to move to a zero emission fleet. Westminster is clearly the

electric delivery depots in London.

first step towards that goal and will be instrumental in developing

Shirley Rodrigues,

our future EV proposition and strategy. DPD Westminster is an

London's Deputy Mayor for Environment and Energy

outstanding location and the vehicles are fantastic. We looked at a wide range of options before making our decision and we've been testing these three models extensively in recent months.

In terms of reliability and performance they have been excellent.

ABOUT DPD

There are still significant external issues to be overcome in terms

The UK's favourite parcel delivery company: DPD has been

of the infrastructure to support an all-electric fleet on the scale we

voted top in MoneySavingExpert's consumer satisfaction poll

need, across the whole of central London. But I'm delighted with

for parcel delivery companies five years running.

our proposition here and we will continue to work with the key stakeholders to realise our aims and support the Mayor of London

In April 2015, DPD was awarded the Queen's Award for

and TfL's ambition for a cleaner and less congested capital.

Enterprise 2015 in the Innovation category, for its unique

Dwain McDonald, CEO, DPD

one-hour delivery service, Predict.

DPD is a member of DPD group, one of Europe's leading parcels groups, wholly owned by France's La Poste, the second largest postal group in Europe.

The company operates more than 8,000 vehicles from 65 locations and delivers over 230 million parcels a year.

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41

FOCUS ROUNDUP

SCOTLAND

P&O FERRIES SET TO LIFT CAPACITY AT TEESPORT BY 25 PER CENT MAY 2018

TO CREATE GATEWAY TO SCOTLAND

P

&O FERRIES have announced that it plans to lift capacity on

The most reliable way for exporters to or from Scotland to transport

its Zeebrugge-Teesport route by almost 25 per cent within

their goods is via Teesport. The 15-hour sailing is more cost efficient

the next month in order to create a gateway to Scotland

than more northerly routes and by integrating our timetable with PD

via the north-eastern port.

Ports' new rail service to Scotland we can guarantee customers an unrivalled service to and from northern Britain.

The integrated ferry and logistics company currently carries more

Janette Bell, CEO, P&O Ferries

than 100,000 freight units a year to Teesport from its continental hub at Zeebrugge. The 12 sailings a week service is provided by the 25,000-tonne Bore Song and the 10,000-tonne Mistral.

PD Ports is at the centre of an increasingly important logistics hub based at Teesport. We have a strong and historic partnership with P&O Ferries and we are supporting this expansion by providing additional

Customers will benefit from P&O Ferries' plans to increase the

capacity for their upsized Zeebrugge-Teesport route through even

capacity of its ships combined with the introduction by PD Ports

more investment in our rail services to Scotland. PD Ports has extensive

of a new rail service to Mossend in Scotland. The timetable of both

rail capacity with direct intermodal links across the UK and with a new,

services will be fully integrated so that freight can be moved from

second planned daily service to Scotland imminent, we will shortly see

one to the other with minimal delay.

further opportunities for cargo movements to and from Scotland.

Frans Calje, CEO of PD Ports

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WANT TO KNOW MORE? Further information can be found at poferries.com

Our mission is to create sustainable and reliable logistics,

Together with its logistics division, P&O Ferrymasters, the company

which means that we focus on sustainable transport and multi-

also operates integrated road and rail links to countries across the

modal solutions to add value to our customers. The Teesport Rail

continent including Italy, Poland, Germany, Spain and Romania.

initiative started three years ago, with a reliable level of service

P&O Ferrymasters also owns a rail terminal in the Romanian city of

from day one. The increased ferry and rail capacity will enable us

Oradea, which facilitates the onward movement of goods to Britain

to further develop and strengthen our rail connections to/from

from Asian countries via the Silk Road.

Scotland – this is vitally important for our inter-modal solution for our two products: Commodity Full Loads or one step beyond Supply Chain Solutions.

Pieter Balcaen, CEO, ECS & 2XL (European Logistics Group) P&O Ferries is a leading pan-European ferry and logistics company, sailing 27,000 times a year on eight major routes between Britain, France, Northern Ireland, the Republic of Ireland, Holland and Belgium. It operates more than 20 vessels which carry 8.4 million passengers and 2.3 million freight units annually.

FORWARDER magazine

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43

FOCUS ROUNDUP

SCOTLAND

DAVIES TURNER ON THE MOVE DECEMBER 2018

IN SCOTLAND

D

avies Turner Air Cargo has doubled the size of its branch

The expansion in Glasgow, follows last year’s doubling in size of

in Glasgow following a recent move on the Hillington Park

our regional distribution centre in Cumbernauld, from where our

business estate.

ocean and overland logistics services for Scottish importers and exporters are managed. This latest development is a much-needed

The airfreight subsidiary of the UK’s largest independent freight

extension of our airfreight operations in Scotland and further proof

forwarding company has had a base on the estate since 2004 and

of Davies Turner’s continuing commitment to Scottish exporters

has moved into a 10,000 sq ft, fully refurbished unit to accommodate

and importers.

growth in business.

Philip Stephenson, Davies Turner Group chairman

The secure, CAA-accredited facility now boasts a team of 19 staff

In Britain and Ireland, Davies Turner has seven strategically located

with an extensive range of clients from various industries.

regional hubs and national logistics centres in Birmingham, Bristol, Dartford, Heathrow, Manchester, and Cumbernauld, as well

Our newly designed unit is perfect for both customers and staff, and meets our current and projected requirements. From the facility, we operate a fleet of vehicles for delivery and collection of cargo, so easy access to both Glasgow airport and the main transport arteries is essential. We have both new and longstanding clients and our objective is to help them expand while doing so ourselves.

Andrew Christie, Director, Davies Turner Air Cargo

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as Dublin, with another 15 branches supporting the company's nationwide distribution network.

G

rangemouth, United Kingdom, 11 April 2019 - GAC UK has opened its 20th branch at the historic port of Montrose on the east coast of Scotland, just seven months after

welcoming its 19th office at nearby Dundee.

Established in 1493, the port of Montrose is known as the 'gateway to the North Sea' and is now a thriving support and service hub for the energy and shipping industries, as well as other shipping sectors including cruise. More than £22 million has been invested in upgrading its infrastructure since 2010 - with the latest reinforcing two of its berths at a cost of £7.2m - as part of Montrose Port Authority’s 25-year master plan supported by a £1.5m Scottish Government grant.

This latest addition to GAC UK’s network of bases serves the needs of shipping customers and the oil, gas and renewables sector throughout the UK and beyond.

It is overseen by GAC UK Agency Manager David Thorburn, who says: This new strategically located base supports our growing oil, gas and renewables activities, and enables us to respond faster to our customers’ needs for their projects. It also puts us in the perfect position to further strengthen our ties with the port and local suppliers to better serve our customer base.

GAC OPENS UK OFFICE NO. 20

APRIL 2019

AT MONTROSE FORWARDER magazine

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FOCUS ROUNDUP

FAR EAST

KERRY LOGISTICS FORMS STRATEGIC CO-OPERATION MAY 2018

TO CAPTURE OPPORTUNITIES ALONG BELT & ROAD

K

erry Logistics Network Limited (‘Kerry Logistics’;

The strategic co-operation is part of Kerry Logistics’ global

Stock Code 0636.HK) today announced the strategic

development strategy to tap into the growth opportunities brought

co-operation with D&G Technology Holding Company

forth by the Belt and Road initiative. The new venture allows us to

Limited (‘D&G Technology’), a Hong Kong listed company, through

support D&G Technology in the service of its customers in the Belt

an investment in its wholly-owned subsidiary Topp Financial Leasing

and Road countries. We have been expanding our business across

(Shanghai) Co., Ltd (‘Topp Financial Leasing’). The co-operation

Central Asia and countries in the Commonwealth of Independent

serves as a first step for the two parties to further explore

States in recent years and believe this collaboration can bring in new

collaboration opportunities under the Belt and Road initiative.

business and customers in the region.

Edwardo Erni, Executive Director & Managing Director

D&G Technology is principally engaged in the manufacturing,

– China & North Asia, Kerry Logistics

distribution, research and development, and leasing of asphalt mixing plants and the provision of road construction support

D&G Technology's subsidiary, Topp Financial Leasing, is primarily

services, mainly to China, Australia, Russia, South and Southeast

engaged in the business of finance leasing of asphalt mixing plants and

Asia, the Middle East, and a number of countries in Africa. Through

road construction equipment to D&G Technology’s customers in China.

the alliance, Kerry Logistics expects to generate significant business synergy by providing logistics services to D&G Technology in the

Currently, Kerry Logistics is moving 200-300 TEUs per week through

delivery of products to customers along the Belt and Road trade

its twice-weekly block train service from China’s Lanzhou to Central

routes, and enhance the development of its operations in the region.

Asia’s Kazakhstan and Uzbekistan, via the Alashankoy or Khorgos gateway. The company is also running a weekly rail freight service from Yinchuan to Kazakhstan and Uzbekistan, handling approximately 100 TEUs per week. Kerry Logistics will continue to explore and capture opportunities arising from the Belt and Road initiative.

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WANT TO KNOW MORE? Further information can be found at euroconsol.com

E

uroconsol S.A., a leading neutral global NVOCC (non-vessel

The service is in collaboration with iCargo Alliance and Eurasia

operating common carrier) and freight consolidator, today

International Group. Chengdu International Railway Service Co Ltd.

announces strategic improvements to its Wuhan, China to

manages the intercontinental rail network running between Asia and

Hamburg, Germany Silk Road LCL (less than containerload) import

Europe. Founded in 2012, the iCargo Alliance is a global NVOCC

rail service, which was bogged down by logistics delays.

network of top brands in their respective countries. It was founded

by C P World Group and Fan Cheng International Transportation

Euroconsol is now deconsolidating full containerload (FCL) shipments

Services Co, Ltd.

at their Malaszewice, Poland hub and then trucking freight to Hamburg improving the overall transit time and expediting freight release in

Euroconsol S.A. is a joint stock company that plans to increase its

Hamburg. The transit time is a lean 16-days. Malaszewice to Hamburg

working capital in 2019 with B series financing of one million PLN,

is a two-day transit to Sea Master Shipping GmbH's warehouse, Krohn

or 265,400 USD/233,100 Euro. In addition, in 2019 Euroconsol plans

& Schroeder gmbh, Euroconsol's dedicated alliance partner in Germany.

to open a large handling and distribution facility in Lodz, Poland, a location that is ideal for serving markets throughout Europe.

August 2017, Euroconsol successfully introduced a Silk Road import LCL/FCL rail service from Chengdu, China to Pruszkow, Poland.

Today, Euroconsol leads the market with 3-4 services each week.

Our global freight forwarder customers welcome the enhancements

ABOUT EUROCONSOL

we've made to our China - Germany Silk Road service. Their BCO

As a neutral, non-vessel operating common carrier Euroconsol

shipper customers now have a faster and more effective supply chain

provides its customers, primarily freight forwarders, with

solution that quickly moves their imports to market or production

comprehensive global import and export logistics solutions

facilities in Germany. We're pleased to offer a better transportation

to and from Poland.

solution that combines rail and trucking to expedite China imports,

EUROCONSOL ENHANCES SILK ROAD

Maciej Mazurkiewicz, Chairman & CEO, Euroconsol

DECEMBER 2018

CHINA TO GERMANY LCL SERVICE FORWARDER magazine

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FAR EAST

ATRAN AIRLINES NEW ROUTE GUARANTEES CARGO CAPACITY MAY 2019

BETWEEN HANGZHOU & RIGA FOR CAINIAO NETWORK

A

tran Airlines, the Russian air express carrier within Volga-

We have been focusing on satisfying growing demand of cross-

Dnepr Group (the Group), is introducing a new route

border shipments, analyzing best-case scenarios for the consumers

into its network between Hangzhou (China), an emerging

and launch of the lane Hangzhou-Riga is a result of our joint co-

technology hub and home to the e-commerce industry in China, and

operation. Atran Airlines will offer cargo connection between

Riga (Latvia). The flight, which is to be operated every Thursday

Hangzhou, a major city in the Yangtze River Delta region, and Riga,

onboard its recently deployed Boeing 737-800BCF, will provide up

which opens up distribution possibilities to both Russian and EU

to 23 tonnes of cargo capacity for e-commerce shipments of Cainiao

markets. On top of this, our customers will favor weekly air cargo

Network, the logistics arm of Alibaba Group.

services from Riga to Moscow (Vnukovo) with access to interline routes and CIS connections.

The new freight call is another step of the ongoing cooperation

Dmitry Obsharov, General Director, Atran Airlines

between the Group and Cainiao Network and Memorandum of Understanding which was signed at the end of 2018 with the aim

Cainiao is striving to enhance cross-border logistics service for

to strengthen the Group’s positions in the area of cross-border

merchants, brands and consumers. We are pleased to partner with

shipments in the market and jointly build a global smart logistics

Atran Airlines to leverage its freight capabilities to provide efficient

network to meet upgrading demands.

cross-border delivery.

James Zhao, General Manager, Cainiao Global

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WANT TO KNOW MORE? Further information can be found at atran.ru

With the arrival of Atran, Riga Airport has become the first Baltic airport to be used for direct regular e-commerce cargo transportation to China. It provides invaluable opportunities for both businesses and the economic cooperation between the Baltic region and China in general, especially considering that Atran will also provide a connection to Russia, thus providing new opportunities for Baltic exporters. This project would not be possible without the active and efficient co-operation between all the parties involved. Therefore, I would like to thank the carrier, the Post of Latvia and the state institutions, especially the State Revenue Service Customs Board, for their effective engagement in the implementation of the project.

Ilona Līce, Chairperson of the Board, Riga Airport Atran Airlines, which operates the fleet of Boeing 737-400SF and Boeing 737-800BCF, is concentrating on creating bridges for the booming volumes of online purchases between China and Russia, expanding its network and enlarging the fleet. The new service adds to the recently launched Xi’an route into Atran’s fold with the carrier being aimed at further increase of its foothold in the region.

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FOCUS ROUNDUP

FAR EAST

DAVIES TURNER RESTRUCTURES EXPRESS CHINA RAIL SERVICE DECEMBER 2018

...IMPROVES RELIABILITY & REDUCES COSTS

D

avies Turner, the UK's leading independent freight

This new more direct method of moving the container from

forwarding company, is upgrading its fixed-day, weekly

Wuhan to the UK will remove the current need to unload the

rail import service for LCL cargoes from China, following

container in Poland, then reload into a trailer, which will enable us

operational changes in the product.

to offer a lower rate to the market, and reduce the possibility of delays, as well as strengthening security.

Since the introduction of the service two years ago, MCC (Multi

Tony Cole, head of supply chain services, Davies Turner

Country Consolidation) containers have been carried by rail from Wuhan across mainland China, Kazakhstan, Belarus and into

The service is offered in conjunction with Davies Turner's long-

Warsaw in Poland. On arrival, consignments destined for UK were

standing partner in China - Air Sea Transport Inc - which arranges

transshipped to a local bonded warehouse for a NCTS / T1 bond to

collection of shipments from any location in mainland China to the

be issued, then trucked via Dover port to Davies Turner’s Dartford

rail terminal at Wuhan, where closing dates are approximately three

hub for subsequent customs clearance.

days prior to the departure of the intercontinental rail service.

Following a recent restructuring of operations, containers will go

The Wuhan rail hub to Dartford depot transit time is 22 to 24 days.

by rail from Wuhan direct to Duisburg in Germany, before being trucked under bond to the port of Rotterdam and transported by ferry to Purfleet, near Dartford for on-carriage by truck to Davies Turner’s distribution centre, where they will be discharged, customs cleared and delivered.

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WANT TO KNOW MORE? Further information can be found at daviesturner.co.uk

We were one of the early adopters of the opportunity to ship via

dense cargo where the cost of air-freight can prove prohibitive.

rail from China to the UK and it has proved to be a practical way of

To date, the big selling point has been that the cost is significantly

offering an alternative with clear advantages over the ocean freight

less than shipping the cargo by air and much quicker than getting it to

and air cargo options in terms of cost and transit times. I believe that

destination by sea. Being able to reduce rates even further will give

the recent restructuring of our services leaves us as the only UK

us the opportunity to convert more shipments from airfreight to

freight forwarder with a truly direct overland LCL and FCL option

the less expensive rail service, whilst upgrading shipments currently

from Wuhan to the UK, with no transhipment of cargo en route.

moving by ocean-freight to the faster overland option.

We have already seen during the previous two years of providing

Philip Stephenson, Chairman, Davies Turner

rail services how this option has assisted clients’ supply chain needs, and with proven schedule reliability, secure market conditions and

In April this year, Davies Turner added an export LCL cargo service

competitive rates, rail is proving to be an increasingly popular

by rail from the UK to China to complement its import FCL and

choice. If a client is experiencing issues with orders running behind

LCL rail consolidations in the other direction.

schedule, at times of peak ocean demand, when an ocean sailing has been missed or, as with the current ocean market conditions

Stephenson concludes:

I would invite all interested parties to

where vessels have been cut and are omitting UK ports, then rail

come and join us onboard Davies Turner’s revamped two-way

is a viable service option, particularly so for larger shipments or

Express China rail-freight services.

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51

COVER FEATURE

FOUNDED

2016

TURNOVER

2018-19: £10.4m SPECIALISMS

UK & Euro road and express Onsite outsourced logistics Air and sea EMPLOYEES

26

SITE

Pontypool MAIN TRADE ROUTES

Benelux, Eastern Europe Western Europe, Scandinavia UK domestic, China, Far East MODES

Road, air, sea MILESTONES

Torfaen Employer of the Year 2017 Global Start-up of the Year 2017 Wales Small Employer of the Year – runner up Global Start-up of the Year 2018 Capital Regions Start-up of 2018 Service Start-up of the Year 2018 Wales Start-up of the Year 2018 1st Jan 2019: new bespoke HQ

FREIGHT LOGISTICS SOLUTIONS 52

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DAFYDD ROSSER Commercial Director IEUAN ROSSER Managing Director GAVIN CLARKE Operations Director

Natwest Entrepreneur of 2018

IEUAN SAYS...

At Freight Logistics Solutions, we offer services across the entire logistics sector.

F

Tell us about how you got into the freight industry... or nearly ten years, I ran a company that

recruitment needs. It was established that although

supplied labour into the manufacturing supply

there was a lack in attraction of candidates to drive

chain, which included drivers and warehouse

company vehicles, the owner-driver and haulage sector

workers. My clients were continuously short of drivers,

was thriving. I noticed there was a general utilisation of

either for their own fl eet or outsourced owner-drivers.

subcontracting across haulage, however the contractual

This sparked a new business idea. I researched into the

set up was minimal and performance management of

causes around the UK driver shortage to initially support

suppliers was non-existent...

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COVER FEATURE Q A

IEUAN SAYS... there was a demand for a single supply business that offers an all-round service

Continued...

The business was 18 months in the making, and we set out our values to provide flexibility, value for money and an

...Combining this, and feedback from prospective clients,

exceptional service. To support the business requirements,

I quickly established that there were growing frustrations in

I appointed two directors: Gavin Clarke, a logistics specialist

the internal and external logistics services being supplied to

for both the UK and European market, and Dafydd Rosser

clients. This included:

an outsourced specialist with experience in mobilisation and managing large-scale projects.

• The low standard of drivers combined with the cost of running their own fleet

The 2016 timing of this start-up was corner-stoned by both the outcome of Brexit and the increasing national driver

• The need to utilise multiple companies for

shortage. We felt that the time of the business launch could

their differing logistics requirements

spark instant interest from struggling customers looking for sustainable change to their transport usage due to pending

• Requirement to utilise freight forwarders to

Brexit changes to logistics.

supplement shipments outside of the UK We speculated that if the UK went ahead with Brexit, the • Limitation in vehicles and services being offered

need for a new independent logistics supply-chain company

if engaged directly with hauliers – this was due

with import/export specialities would be magnified ten-fold.

to operating license restrictions, number of

The opportunity in the market place was already there, but

vehicles, or the company managing the fleet

when the UK made its decision to leave, I decided to hand

to contract requirements

in my notice a week later at my full-time job.

• Below-standard customer service and administration in supporting client needs • Growing costs of services

Q A

What’s your background in shipping?

My background in shipping surrounds supply chain mobilisation and management. Gavin Clarke is a former 15-years Logistics Sales Director and Senior Freight Forwarder,

It was very clear there was a demand for a single supply

and Dafydd Rosser is also from supply chain mobilisation and

business that offers an all-rounded logistics service.

management. My passion for the logistics sector is fuelled by wanting to provide better services for B2B clients, making

At Freight Logistics Solutions, we offer services across the entire logistics sector. I was confident in building an extensive supply chain to meet these demands.

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significant improvement to their business.

First completed apprentices Emily and Ben

Q A

Tell us a little more about your specialisms.

Our specialism is road freight. We have the most experience in this specialism, particularly UK-based. The majority of our work involves UK road, but sea and air shipping is becoming increasingly popular (and important) over the past six months. With our experience in manufacturing and supply

Q A

Q A

What do you think you offer as a company that sets you apart from your competitors?

Huge improvements are being made from the forwarding sector, but we like to think we offer more complete supply chain management solution.

chain management, outsourcing contract management is

We are a data-driven company and pride ourselves

becoming a successful and major element to our business.

on supporting our clients’ operations with excellent insight and reporting. Our service standards are

Why was it important for you to introduce air and sea services to FLS?

delivered against mutually agreed KPIs so that we have a strong partnership approach to business growth. FLS are transparent with our clients and

Air and sea have been an easy step forward for us over

our staff – we like to understand the DNA of our

the past year. We have been delivering to and from ports

customers’ business and always ask the questions

for quite some time, so we very keen to provide an end-to-

that really matter so we can make a real contribution

end experience. We are very keen to maintain a high-quality

to their commercial success. If there’s anything we

service by looking after their goods door-to-door.

can do to relieve some of the pressure, we will accommodate their needs.

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COVER FEATURE We have a small fleet of vehicles for emergencies, from pallet clearing for full loads and express breakdowns to missed items and white glove. We feel it’s vital to reassure clients that we have everything covered.

We’ve also created a seminar and training space for up to 80 people at our HQ, where we have client subject seminars (e.g. Brexit) and short training courses (e.g. customs).

We are flexible with the contracts and services we provide, making our approach hold promising value existing and

Q A

future clients.

What has been your biggest challenge?

The challenge is always getting your people right – we support a “family approach” to our business, meaning that everyone supports one another. The mix of experience, knowledge and skills needs to be right, and achieving this

Q A

within the first three years has been very satisfying.

How would you define your company culture?

I would define it as open and transparent, from freight forwarder to transport planner to finance, staff have clear personal and team goals with clear rewards and progression everyone knows where they stand and what’s going on in the business and our pathway for growth. Quite simply, we are family – do what you say you’re going to do, and do it to the best of your ability.

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IEUAN SAYS... ...the better we invest and look after our talent, the more attractive we are.

Q A

How do you get the best out of your team?

Our team IS our business, we’ve built an attractive, spacious, well equipped environment for them to work in – the better we invest and look after our talent, the more attractive we are, the better our retention the stronger our

Q A

Q A

We all face challenges from time to time, such as the management of price versus the quality, especially in solutions such as groupage. The uncertainty of Brexit’s outcome makes forecasting

make sure the rewards we promised exceed expectations.

difficult, especially concerning trends such stockpiling

We understand that Brexit was an important part of your decision-making process to launch FLS. Tell us more…

We launched our business the day after the referendum result – if the UK hadn’t decided to leave, we probably would have delayed for another year. But we’d agreed, if the result

Q A

and warehousing.

How do you decide which new business to go after?

FLS have a strong background in manufacturing, especially in automotive, waste, packaging and print.

We started locally in South Wales and the South

was to leave, we would need to get our show on the road

West, expanding from there. We now have three

much quicker to ensure the business was in a solid position

dedicated Client Solutions Managers who work for

to support customers leading up to Brexit, such as imports,

allocated regions. During the long term, we hope to

exports and customs.

support each of these with a regional hub, starting

Your biggest achievement?

We carefully produced a five-year business plan which included staff and their roles, facilities, potential clients, and, of course, projected turnover and revenue. Watching the target has been a huge achievement that I’m immensely

A

A

What are some of the common challenges you face?

client support. We set realistic but challenging targets and

business grow and develop above what was an ambitious

Q

Q

proud of.

Q A

in the Midlands.

What are your expansion plans over the next 12/24 months?

To support our new contract wins, we are taking on four new members on the operations team and two new apprentice roles. We are currently resourcing a Birmingham office which we hope complete and open before the end of the year, as well as second potential

What’s the most important thing you are working on right now and how are you making it happen?

regional hub in East London and a third in the north.

As soon as Brexit is put to bed, we will proceed with plans of opening a European office. We have already

At the moment we are working on upgrading our

visited sites in Austria, Poland and Germany.

operations IT system that is a little more hard-Brexit friendly. The program is cloud-based and features a driver smartphone app for bookings, status monitoring and POD submission. This will cater for the next intense five years of Brexit, plus will be an exciting improvement to our operations.

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SUPPLY CHAIN & RETAIL

W

hen transporting goods from the manufacturer to

How do you read an HS code?

warehouse, whether it be for storage purposes

An HS code is split into the four following:

or as a general step of the supply chain, HS codes

are used to make sure the goods within a load are recognised

Chapter

and that they are not restricted in the importing country. The

Starting with the broadest section, the first two digits of an

importation stage of goods is a crucial element of the retail

HS code is referred to as an HS-2, which identifies the type

supply chain, as goods that are made or produced in a different

of goods. E.g. 09 = tea, coffee and spices

country will need to reach their retailers or distributors.

Heading What are HS codes?

The second set of digits the HS-4, which directs to a more

An HS code (or Harmonised System code) is an internationally

specific group within the previous chapter. e.g. 09 05 = spices

recognised coding system for countries to classify traded goods

+ vanilla

via the labelled coded cargo. An HS code consists of six digits, which can be broken down and translated into information

Sub-heading

and descriptions of the goods being transported. HS codes are

The most specific of all the digits is the sub-heading, HS-6.

particularly important when importing goods for trade, going

The sub-heading describes the product in more detail, e.g.

through customs clearance, and for warehousing and storage.

caffeinated and decaffeinated coffee are referred to with different numbers in the sub-heading, and instant coffee would

HS codes are a minimum of six digits, which match up to product

be in a totally different heading (HS-4) due to its edibility.

descriptions. These descriptions start as broad categories, narrowing into more specific detailed hyponyms. Starting with

Further digits

21 categories, these categories are then split into 99 chapters

Should there be any additional information to be added,

(with the exception of a few chapters, such as chapter 77 for

appropriate coded numbers are added after the sub-heading.

future use, chapters 98 and 99 to be used for national use, and

For example, if a specific country of origin for products such as

chapter 99 which is limited to temporary modifications).

coffee is needed, further additional numbers can account for this.

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H.S. CODES & HOW TO READ THEM 08 04 40 (00 00 00) Avocado = 08 04 40 (00 00 00)

08 04 40 (00 00 00) Chapter 08: Edible fruit & nuts, peel of citrus/melons

08 04 40 (00 00 00) Heading 04: Dates, figs, pineapples, avocados etc. Fresh or dried

08 04 40 (00 00 00) Subheading 40: Avocados

08 04 40 (00 00 00) (00 00 00): These are additional digits or subdivisions for national purposes

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REGIONAL FOCUS

A

WANT TO KNOW MORE? Further information can be found at fta.co.uk

ir quality in our cities is consistently improving, with

the industry must play in improving the air quality of our cities,

nitrogen dioxide emissions falling by almost 70%

it is essential that any air quality scheme is developed with the

between 1970 and 2015 in the UK*. But with the

needs of local businesses in mind. Either proposal would cause

government’s ambition to reduce the country’s greenhouse

operating costs for small businesses to soar, unfairly penalising

gas emissions by 80% by 2050, much more work is needed

the hard-working companies and individuals that keep the

to bring emissions to the lowest levels possible. A patchwork

region’s economy thriving.

of regulations, including Clean Air Zones (CAZs) and Zero Emissions Zones (ZEZs), is due to be introduced, in 2019 and

When making fleet purchasing plans, businesses must consider

beyond, to improve air quality across the UK.

both the initial purchase price and the period of time they plan to operate that vehicle – typically five to seven years for HGVs

In the North East of England, Newcastle, Gateshead & North

– as well as the residual value of the vehicle when it comes

Tyneside is the only region set to introduce a charging air quality

to replacement. Residual values for Euro V/5 trucks and vans

scheme in the near future; Middlesbrough Council recently had

are now far lower than initially anticipated due to proposals

its decision to reject a CAZ approved by the government.

for CAZs across the UK. Many operators are being forced to

Newcastle, Gateshead and North Tyneside will adopt one of two

upgrade their vehicles sooner than planned, some of which are

options: the first option is a CAZ; the second is a Low Emission

locked into lease plans which are difficult and expensive to leave

Zone (LEZ) with tolls across the three city centre bridges: Tyne,

before the contract end date. It must also be noted that there

Swing and Redheugh.

is no approved retrofit option for HGVs to bring Euro IV or V vehicles up to the Euro VI standard.

The proposals would see any driver entering the conurbation with a vehicle that does not meet set emissions standards, which

There is a potential double economic impact on van operators

are Euro VI or 6 for diesel and Euro 4 for petrol vehicles, receive

registered within the zone. Firstly, the Euro 6 standard for vans

a charge upon entry. Either option – a CAZ or LEZ with bridge

was only introduced on 1 September 2016. This gives a potential

tolls – would represent an additional cost to operating and

market of second hand vehicles of just over four years, should

delivering in and around Newcastle, and, as such, would have a

the CAZ go live by the end of 2020 as proposed. This is not

detrimental impact upon the freight industry.

enough time, in the view of FTA, for such a market to have been established; local businesses will have no choice but to buy

According to FTA, the business organisation representing the

new vehicles to avoid the charge, adding thousands of pounds

logistics sector, the proposed schemes would significantly

to the bottom line. Secondly, setting the CAZ framework at

increase running costs for local businesses, while failing to

Euro 6 means the residual asset value of their Euro 5 vans has

provide the most effective long-term solution to improving air

significantly depreciated and businesses would be unable to

quality. While the logistics sector is fully committed to reducing

recover as much value at resale as they were able to in the past.

vehicle emissions wherever possible, and acknowledges the role

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and encouraging the uptake of ultra-low emission vehicles, where appropriate and if it fits a company’s business model. If the councils insist on going ahead with one of their proposals, they must take all steps available to mitigate the scheme’s damage to local business. FTA is urging the councils to ensure that the size of the zone be as small and targeted as possible, to reduce the number of businesses and operators affected.

FTA is, however, pleased that the councils have refrained from placing the responsibility for improving air quality solely on the shoulders of businesses, when drivers of all types of vehicles – for both private and commercial use – must play their part; it is refreshing to see private cars also included in the zone.

Efficient logistics is vital to keep Britain trading, directly having an impact on more than seven million people employed in the making, selling and moving of goods. With Brexit, new technology and other disruptive forces driving change in the way goods move across borders and through the supply chain, logistics has never been more important to UK plc. A champion and challenger, FTA speaks to Government with one voice on behalf of the whole sector, with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers.

Margaret Simpson, Head of Policy for Scotland & Northern England, FTA * National Statistics (2016) Emissions of air pollutants in the UK

...THE NORTH EAST

be better placed to concentrate on traffic management strategies

AIR QUALITY UPDATE

Instead of a CAZ or a LEZ, in the view of FTA, the councils would

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REGIONAL FOCUS

FAR EAST

T

he Belt and Road Initiative (BRI) or the Silk Road

logistics industry with a mutual route for all the countries involved

Economic Belt is essentially an overland route for road

in the infrastructure agreement. Therefore, this connection could

and rail transportation for countries in Europe, Asia

provide import and export loads with larger opportunities and a

and Africa. The infrastructure was developed by the Chinese

smoother process for the trade supply chain.

President, Xi Jinping, and was designed to strategically form a connection for transport routes between continents. Despite

On the other hand, there are concerns that the Chinese

this intention, some believe that the Belt and Road was created

government have gained leverage over countries in terms of

to enhance and dominate the trade network that appears to be

economic growth and trade through organising this worldwide

China-centred.

infrastructure. Already being the world’s leading largest trade economy, China’s power could be fed with these overland routes.

It was widely known as the One Belt and One Road Initiative in

Furthermore, some are threatened that the Chinese commercial

England up until 2016. However, the Chinese government were

existence may exert its power in military forces. The Belt and

concerned this title would cause heavy misinterpretation, and

Road could become an opportunity for military transportation,

therefore decided to alter the name to its current name.

and it has been reported that all ports being built will be for both commercial and military uses. Jonathan Hillman, Director of the

The transportation development is estimated to cost more than

Reconnecting Asia project at CSIS voices 'if it can carry goods, it

£760bn ($1tn) upon completion, although it is thought that these

can carry troops.'

estimated figures could differ due to the unknown full amount of money already spent. According to research, China has invested

Are there any risks?

more than $210bn towards the Belt and Road, which has mostly

In short: yes. It takes a lot of money to build an internationally-

contributed towards work in Asia.

connecting transport route, and Sri Lanka already seems to have trust issues with payments, after a Chinese company failed to

Where does the Belt and Road pass through?

smoothly pay for a 99-year lease. According to the Center for

The Belt and Road involves East Asia, Southeast Asia, Central

Global Development, eight other Belt and Road countries are at

Asia, Middle East and North Africa, South Asia and Europe,

a high risk of not being able to repay their debts.

passing through a total of 65 countries. If you would like to view the countries involved, see here.

However, some believe that the Belt and Road innovation is the biggest investment project in history, covering over 68 countries.

What does this infrastructure mean

This includes 65% of the world’s population and 40% of the world’s

for freight and trade?

GDP as of 2017.

One of the main reasons the Belt and Road was implemented was to provide routes for transportations, predominantly for

What does the future look like?

trade purposes and the movement of goods. This has created

Due to the agreement of loyalty to President Xi, it is highly likely

a hub for freight and shipments across the globe, supplying the

that the Belt and Road infrastructure is going to continue.

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KEY: Silk Road Economic Belt Maritime Silk Road Initiative

ONE BELT, ONE ROAD

...KEEPING THE INDUSTRY MOVING IN FAR EAST

The agreement between Xi and the countries involved is that Xi

Courts and the International Commercial Court in Singapore.

is granted the continuation of the Belt and Road for as long as

These financial courts already have granted an agreement with

he wishes.

China in aid to resolve the Belt and Road related feud. Despite this, there are worries that the courts (who conventionally answer

Regarding future plans, China intend to set up international courts

to China’s governing communist party) will favour Chinese parties

at the former hub of the original Silk Road, in hope to resolve

over other foreign organisations.

business-related disputes related to Belt and Road. The Guardian’s research suggests that legal experts confirmed that the courts are likely to be modelled on the Dubai International Financial Centre

Rachel Jefferies, Editor, FORWARDER magazine

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REGIONAL FOCUS

Y

WANT TO KNOW MORE? Further information can be found at wisetechglobal.com

ou’ve decided you want to expand your business into

Accessing this opaque market however is easier said than

China. The growth opportunity seems too good to

done. Customs and compliance rules differ between ports

pass up, but the list of challenges can be daunting. You

and nationwide systems may be supplemented or completely

may encounter a language barrier, cultural differences, a range of

replaced in certain localities.

compliance issues, difficulties in building a network and the time difference, just to name a few.

Connections are everything Navigating this complex web of regional variations requires local

However, accessing this market could be a game changer for

knowledge and local networks. Guanxi, sometimes translated as

your business. Having helped grow WiseTech Global’s business

connections or relationships, is a central part of doing business

in China to nearly 100 staff members in five offices around the

in China. Simply, put, building a network is essential.

country, I have plenty of insights for other companies that are interested in exploring business opportunities in this region.

This makes finding a partner in China, or a strong network of partners, very important for newly establishing businesses. You

Growing market, growing pains

need to do your homework, look for international connections,

China is the world’s largest exporter and is second only to the

and confirm reviews and recommendations independently. If you are

United States in terms of imports . Its rapidly growing middle

interested, our team may be able to help you make a connection and

class is larger than the United States, numbering over 100

foster a relationship based on shared practices and values.

1

million by global standards in 2015 according to Credit Suisse 2 .

This trend, combined with a desire for foreign products by

These personal and business ties often require a significant

Chinese consumers and a market that is rapidly moving from

investment of time and energy to produce any tangible results,

manufacturing to a service-based economy, indicates benefits for

but our China-based team have English and Mandarin language

companies looking to establish themselves in the region.

capabilities to help simplify the process.

THE LOCAL KNOWLEDGE YOU NEED TO

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International companies opening businesses in China may begin by setting up a Wholly Foreign Owned Enterprise (WFOE).

However, taking this leap without the benefit of local knowledge can present a risk.

Having the right systems The above only reinforces the need to work closely and stay connected with your network in China, no matter what stage of business cycle you are in. Having an integrated, internationally recognised system such as CargoWise One can be an effective first step in managing your relationships and ensuring you can collaborate anywhere in China and around the world. Our system allows you to view Chinese electronic accounting data in International Accounting Standards formats and supports Golden Tax Machine integration, which may help minimize errors or discrepancies in your financial information.

CargoWise One, including our training material, is also available in English and Chinese.

Overall, patience and investment in networks should drive your efforts to establish your business into China. Building a network and doing your research will help you manage the risks and seize the opportunities that the country can offer. Every business is different and the challenges you face will be unique to you, so if you want to discuss anything you have read here or the potential of establishing or expanding your business in this region, please get in touch.

1

https://www.cia.gov/library/Publications/the-world-factbook/

rankorder/2087rank.html Henry Ye, General Manager for Greater China & Head of Corporate Development – Asia, WiseTech Global

2

https://www.credit-suisse.com/us/en/about-us/research/

research-institute/news-and-videos/articles/news-andexpertise/2015/10/en/global-wealth-in-2015-underlying-trendsremain-positive.html

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REGIONAL FOCUS

C

hina is the great economic success story of the past 30 years. It’s now the world’s largest economy and a huge and expanding market for UK businesses. Jaguar Land Rover

(JLR) is the UK’s biggest exporter to China, but is just one of many UK companies now operating in this important market.

Benefits for UK businesses •• Largest country in the world by population with over 160 cities of more than a million inhabitants •• Fast-growing consumer market resulting from increasing number of middle-income consumers •• Growth ensured by Chinese monetary policy •• Forecast to become the world’s largest luxury goods market by 2020

Challenges doing business in China

Industries importing into China

There are some unique challenges when you are doing business in

•• Vehicles, electrical machinery and equipment

or with China. These include:

•• Mineral fuels, oils and organic chemicals

•• Large parts of the economy are still closed to full foreign participation

•• Machinery and mechanical appliances •• Medical, optical, photographic, cinematographic, measuring and precision equipment

•• Strong competition from well-resourced and positioned stateowned enterprises •• Finding and retaining the right skills in the local workforce

•• Ores, slag and ash

•• Complex business culture

•• Plastics

•• Language barriers

•• Oil seeds, oily fruits, grains

EXPORT •• Copper

TO CHINA

•• Need for patience to build up trust and networks •• Significant time difference •• Weather extremes across the country and high levels of pollution in certain urban centres •• Anti-monopoly legislation in relation to foreign firms

ISSUES & REGULATIONS 66

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ISSUE41

LEGAL CONSIDERATIONS OF DOING BUSINESS IN CHINA

TAXATION IN CHINA

China has what is officially termed ‘a socialist legal system

goods you export to China. You will need to get evidence of

with Chinese characteristics’. The legal system is based on

the export within 3 months from the time of sale.

Value Added Tax (VAT) in China If you’re VAT registered you can zero-rate the VAT on most

both statutory law and custom.

Corporate tax in China You must identify whether the market is open to you and

If you set up an office in China corporate tax will apply. Taxes

whether restrictions apply. In some sectors it is possible to

applicable to a foreign- invested enterprise (FIE) include:

set up a 100% foreign-owned company. In others, entry is

•• enterprise income tax: 25% (rate for SMEs under Chinese law is 20%)

possible only through a local partner.

•• business tax: usually 3% or 5% Controlled goods export licences for China You need a licence to export items on the EU dual-use list

The EU SME Centre provides information on enterprise

(goods along with their associated technologies that can be

income tax in China.

used for both civil and military purposes) to China.

All service companies obtaining income in China or with China Compulsory Certification (CCC)

consumers located in China are subject to Chinese taxes,

The CCC mark is a compulsory quality and safety mark.

unless exempted expressly by Chinese regulations.

It’s generally required for manufactured products that could impact on human life and health, animals, plants, environmental protection and national security.

CUSTOMS & DOCUMENTATION

Goods imported into China that require the CCC mark and

HMRC regulations to export to China

do not have it may be held by Chinese customs and be subject

You must make export declarations to HMRC through

to penalties.

the National Export System (NES) to export your goods to China. You must classify your goods as part of the

China’s National Cer tification and Accreditation

declaration, including a commodity code and a Customs

Administration (CNCA) publishes a catalogue that lists all

Procedure Code (CPC).

the products that require a CCC mark.

Customs in China Packaging in China

Importation of goods into China can fall into 3 categories:

Packaging must meet Chinese medical and safety regulations.

prohibited, restricted and permitted. Chinese customs uses

It must not be poisonous or dangerous and must be easily

a valuation database that lists the values of various imports

degradable and recyclable. Wood packaging must carry the

based on international market prices, foreign market prices

International Plant Protection Convention (IPPC) logo.

and domestic prices. Importers’ values are normally accepted, but if they are out of line with the valuation database there

Product labelling in China

may be a recalculation.

Goods for sale in China must be labelled in Chinese. For some products, information must be printed directly onto

The GACC also provides general information on customs

the packaging. Your labelling should always indicate which

procedures and tariffs.

Chinese standards have been used where this is applicable. www.gov.uk/guidance/exporting-to-china

Contains public sector information licensed under the Open GovernmentFORWARDER Licence v1.0. magazine ISSUE41

67

FORWARD TECH

R

etail’s not the same as it used to be. Gone are the days

Hema’s QR codes

where we walk to our local fruit and veg store, carry

Some retailers use QR codes to simplify shopping, but what if was the

our purchases in paper bags and store it in larders.

pinnacle of your shopping and dining experience? China’s latest innovation

It seems like worlds away from where we position ourselves these

in this technology is called Hema’s QR. The Alibaba Group’s Hema

days, thanks to the latest innovations of retail technology…says

'supermarket' is based in Shanghai, which also features a robot controlled

the twenty-something-year-old millennial who has never really

restaurant. Customers who visit the store scan their individual Hema QR

experienced retail in any other way than with technology and

code from their smartphone for scanning foods, finding out nutritional

convenience. Convenience is what consumers want – that I do know.

information, recipes and to pay for their items. If customers visit the

We are currently living in the epitome of consumerism, and the

restaurant, they are required to scan their QR code which tells them

supply chain is forced to keep up. So what’s the latest innovations

where to sit. Once the food has been prepared, robot food-carriers travel

technology is contributing to the supply chains in 2019?

to its customer’s table…table service on wheels. How does this affect the supply chain? Customers within a 3km radius of Hema stores can order

Customisation of garments

groceries, which will be picked, packed and delivered to them within as

Technology has enabled e-commerce to create products and

little as 30 minutes. Once the items have been picked by a store worker,

platforms that go further than just dropping a pair of jeans in

the basket travels via conveyor belt for the rest of the distribution to

your e-basket. Retailers are now able to offer ultimate customer

take place. Distribution is completed through robots, meaning that this

experiences, such as modification of their products. Sportswear

in-house operation does not require manual labour.

giant, Nike, allows customers to design their own personalised shoe, changing elements such as colour, material, textures and

Amazon Lockers

stitching to their own personal preference. Incorporating choice

Working similarly to a 'click and collect' function, parcels can now be

into product lines is great for the customer, but how does it affect

delivered to Amazon Lockers. These lockers are set in locations that

the supply chain? One obvious knock-on effect of customising

open early and close late at night, for example 24-hour gyms, universities,

garments is the shortening of product cycles. It is said that

hospitals, business parks and shopping complexes. There are restrictions,

competitor, Adidas, has invested in a 'speedfactory', where

which consist of only accepting parcels up to 42cm x 35cm x 32cm in

customised designs are made by in-house robots which will speed

dimension, with a maximum weight of 4.5kg and from Amazon-seller

up the supply chain process to reach the customer. However,

accounts (not third-party sellers). Dangerous or age-restricted items are

Nike’s SKU-organised system tries to tackle the strict product

prohibited for Amazon Locker delivery. Consumers no longer have to

cycle by allowing up to ten variations of one 'customisable' shoe

be home for deliveries, and can, instead, pick up their parcel at their own

model, organised by SKU numbers. Clearly brands are making

convenience. Parcels stay in Amazon Lockers up to three days after its

efforts to ensure that allowing customisation is feasible under

delivery date, before being automatically returned to Amazon. Picking

the time pressures of the trading market, but it does leave the

up parcels is as simple as entering a few details and your allocated locker

question of whether retailers (and the supply chain) are ready for

automatically unlocking. This new form of delivery is a safe way to pick up

these high expectations of merchandising. Is the industry prepared

orders on the go, whether it’s after your gym session or a day at work.

enough to offer options for customer-tailored, rapidly produced

As for the supply chain, the more variety for parcel pick-ups means less

and delivered products? Will this create a retail revelation?

packages returned to the mail depot for further attempted deliveries.

HOW TECHNOLOGY HELPS THE RETAIL SUPPLY CHAIN

A VIRTUAL HELPING HAND

Electronic shelf labels Now, these aren’t exactly new. I remember seeing an electronic shelf label in a supermarket when I was on holiday in France about ten years ago. However, I have never seen one in the UK. In fact, I’ve not seen one since. Electronic shelf labels (ESL) are simply electronic price tags attached to shelves, displaying (usually) LCD prices.

The prices are operated through a label management software and can be modified, changing the display settings, prices and product descriptions through wireless communication. The typical ESL will us ultra-low-power, meaning that the system for an entire supermarket is both low powered and low cost. An obvious benefit to this is that shop workers don’t have to manually change ticket prices, especially during intense levels of price-changing such as during sales. Should stock change location within the supermarket, the details can be altered accordingly through the wireless program.

Amazon’s Alexa At the other end of the supply-chain spectrum, warehouses are now using technology to assist with the high demand of online deliveries. Amazon’s Alexa feature is now being used in warehouses to ensure picking, packing and shipping goals are met. Alexa is a programme that responds to audio (usually performed by the user), through AI technology.

The timeframe for deliveries are shrinking, so the utilisation of Alexa’s speech-directed software helps with tasks such as picking, packing and distribution. According to a 2018 Warehousing Education and Research Council (WERC) and DC Velocity survey, about one quarter of warehouses use systems similar to Alexa, which is up 5.7% more than what was recorded in 2008.

Technology is utilised to assist with different sectors of the supply chain. From warehouses to the shop floor, it all boils down to one thing: keeping up with the consumer’s demands.

Rachel Jefferies, Editor, FORWARDER magazine

FORWARD TECH

S

martphones, tablets, artificial intelligence: technology

mobile to browse and select which cuisine to order. Chefs (who

is in everything we do. But what if that’s the problem?

are located in the kitchen above the restaurant) will prepare and

These days, you walk into a lunchroom and everyone

cook the dishes, before putting them on a robot to deliver to

is sat on their phone. You step onto a tube and most of the

the customer’s table. Sounds crazy, right? This restaurant in fact

people around you are either scrolling through their phone or

proves to be very popular in China, especially to those who are

have their headphones in (yes, there is now Wifi on the London

dining alone. Whilst I struggle to get on board with this, clearly

Underground). Even when you go to the pub with your mates,

it’s seen a positive response from its customers. However, taking

your mobile device is your right-hand man… quite literally.

away the hospitality element of a meal could leave some people wondering whether this could encourage mobile phones at the

Don’t get me wrong, mobiles and tablets are great for exclusive

table, resulting in unsociable behaviour.

phone communication. From sending instant messages, checking social media, to replying to emails when out of office. But what

Another example of a technology orientated and reliant retailer

about physical communication? When we’re scrolling and tapping

is 7Fresh, a fresh food store also located in China. 7Fresh is

away, we are absorbed by our devices, making it much more

scheduled to open around 1,000 stores, and uses its “big data

difficult to involve ourselves in the events and conversations

analytics” to compete with the products the customer is

happening around us. It’s not just communication it’s affecting.

searching to buy. 7Fresh stores plan to introduce smart shopping

It’s how we shop, how we work and how we live. The supply

carts, which will follow the customer through the store, allowing

chain is just as tied up in virtual cables. Has our technology

to shop hands-free. In addition, the mobile app and payment

frenzy gone too far? Are we relying on technology to attract

procedure will recognise items in the basket, meaning that there

customers? Have we crossed the line between helpful and just

will be no need to scan individual items. Can you imagine walking

plain unsociable?

around a supermarket with a trolley following behind? Hmm...

The latest technology trends in the supply chain are changing how

Whilst technology is incredibly helpful for the supply chain,

the retail industry connects with its customers. Warehouses are

I’m worried it’s smothering every experience we have. Retail is

incorporating robots and AI technology into manual labour, but

taking technology by its horns in order to please its customers,

latest innovations have set the bar even higher...

but it could be blurring the lines between helping and hindering user experiences. What’s your take on it? Let us know!

As explored in the previous FORWARDER Tech article,

China’s Hema restaurant operates with QR code-scanning. As a result, communication between customers and employees is very little, if not zero. From the moment customers walk into the restaurant: scan a smartphone, to tell them where they are sat. Once sat down, the customer uses the online menu on their

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Rachel Jefferies, Editor, FORWARDER magazine

ARE WE TECH-ING RETAIL TOO FAR?

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FORWARD TECH

F

leet managers have a diverse range of regulatory standards

by leveraging the power of automation. For example, a crucial part

to adhere to. Vehicle and driver safety checks, goods

of ensuring road safety comes from proving drivers are taking legally

declarations and environmental impact reports are just

prescribed rest breaks every 4.5 hours. For long-haul journeys with

some of the everyday tasks that require precise attention to detail.

multiple stops along the way however, recording every break can be easily forgotten. Digital tachographs can help drivers stay compliant

While essential, these can easily become a headache, especially when

by recording and sending data relating to vehicle use in near-real

working against the clock. In fact, Verizon Connect research found

time to a centralised database, where the information needed to

that almost a quarter (24%) of fleet managers report compliance as

prove compliance can easily be accessed at any time, even while

their biggest source of concern. Worryingly, nearly a third (31%) also

the driver is still en route. These fleet management systems also

admit they are non-compliant with digital tachograph regulations due

carry the benefit of immediately flagging dangerous driving behaviour

to their failure to download driver data every 28 days, or for storing

(such as speeding, harsh braking or driving uneconomically) straight

the data for less time than they are supposed to (29%).

to fleet managers via text message, so they can act to eradicate it accordingly.

It’s important to get compliance right, not least to protect driver health and safety but also to identify any issues that may

Giving drivers everything they need to know at the

cause disruption to operations if left unnoticed. With the UK

touch of a button

government having issued advice for drivers on road laws in the

One of commercial fleet drivers’ biggest bugbears is that sinking

instance of a no-deal Brexit last January, and the introduction of

feeling at the end of the day, week or month when expenses forms

new legislation impacting road users (such as the introduction of

need to be submitted and mileage needs to be calculated. While

the ULEZ in London), fleet managers are urgently looking for ways

this process previously required lengthy searches through diaries,

to make regulatory compliance easier. Often, this can be as simple

looking up distances online and distinguishing between private and

as identifying which processes are the most time-consuming and

business trips, software platforms are now putting this data in the

matching them to the right digital solutions.

palm of the driver’s hand thanks to in-vehicle sensor technology and easily accessible mobile apps.

The benefits of going paper-free For organisations executing a ‘digital first’ strategy, an important

With all trips and mileage logged automatically, mileage and expenses can

milestone along the way is eliminating the need for paper records.

now be calculated in seconds, divided between personal and business,

This can be particularly beneficial in the context of conducting all-

or if desired, into pre-set outcomes, all in an HMRC compliant format.

important but time-consuming government-recommended daily walkaround checks for LCVs. Going paper-free not only empowers

Logbooks are becoming fully digitalised, and the data they contain can

drivers to record checks at the vehicle side using mobile applications,

be easily accessed and updated either remotely or from a centralised

but also avoids them spending time further down the line correcting

hub. It’s a process that can generate significant benefits for fleets of all

inconsistent or duplicated data records.

sizes. If drivers express concern over being tracked on personal trips, there's an alternative too. Fleet managers can fit privacy buttons in their

Going one step further, certain administrative processes can be

drivers’ vehicles so their staff can decide which trips are visible to their

removed from a commercial vehicle operator’s to-do list entirely

fleet managers and which aren’t.

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Take a proactive approach to maintenance

to identify any faults with an airbag or, even more importantly, an

One of the big benefits to in-vehicle technology is increased access

event where it has been deployed. Having this information means

to information on vehicle health and, by extension, more proactive

you can assist your driver straight away, letting them know that their

vehicle maintenance. Well-maintained fleets have a number of

safety is a priority for the business.

financial and safety benefits compared to fleets where maintenance is less streamlined. Mechanical failures can cause vehicle downtime,

The benefits of a joined-up system

while a vehicle off the road can also mean wasted staff time, creating

Fleets need intelligent tools at their disposal to remove the friction of

a two-fold impact on a company's bottom line. Better uptime also

paperwork and provide peace of mind when maintaining compliance.

supports greater consistency in sales and service calls, leading

But these systems must also talk to one another. After all, individual

to happier customers, and improves overall staff utilisation and

pieces of technology may help make certain processes easier, but

motivation.

to eliminate the burden of administration and promote regulatory compliance, a digital-first approach is needed so that investments in

With many manufacturers now providing vehicle health information

technology have a positive impact on productivity. For this reason,

as standard in new vehicles, it is also common sense to use this

fleet managers looking to modernise operations must consider

additional information to practice preventative or proactive

comprehensive software platforms that have the ability to join-up

maintenance. This can help lower the chance of failure in the first

the benefits of individual pieces of in-vehicle tech. Doing so will

place, and in doing so helps to bring down overall service maintenance

empower them to reap the benefits of a fully-integrated system

repair budgets. It also helps deliver safety benefits with data from

greater than the sum of its parts.

other in-vehicle sensors such as those recording seatbelt usage, so any seemingly harmless short trips where seatbelt usage is forgotten

Derek Bryan, VP EMEA, Verizon Connect

can be flagged just minutes down the road. Likewise, it’s imperative

HOW TO USE DIGITAL SOLUTIONS TO HELP

ACCELERATE WORKFLOWS FORWARDER magazine

ISSUE41

73

ECO 2020

Y

ou might hear the terms sustainable and green design

Greener Bridge Designs Coming to Market

used interchangeably. There's enough overlap that they're

We understand green design in general, but what does it mean for

worth mentioning together.

bridges? Here are the broad goals for green and sustainable design in bridge-building:

Green design is one that seeks to do as little harm as possible to the environment, the landscape, human and animal health, and the

•• Whenever possible, green design should make a positive impact

surrounding air and water. It also entails choosing building materials

on the environment and enhance rather than detract from

according to their environmental impact. It considers the effect

nature or our experience of it.

today, while sustainable design applies these concepts to longerterm thinking and economic planning.

•• Sustainable and green bridges should use as few structures as possible to accomplish all the desired goals — such as combining

Prioritizing low costs and quick development, and then failing to

pedestrian and vehicle bridges. Green bridges don't use more

follow up with maintenance, results in higher infrastructure costs

land than is required.

over the long term. Sustainable design will give us bridges that last longer and don't cost as much to maintain. Since Europe has a long infrastructure to-do list, this is the perfect time to consider new

•• Green bridges should be economical to operate, maintain and replace.

design principles and materials.

•• Sustainability should be taken into account throughout the A highway bridge collapse in Genoa, Italy, which killed dozens,

bridge's lifecycle: in how the materials are fabricated, how

occurred after years of warnings from concerned engineers.

frequently replacement parts need to be transported to the site and whether the materials can be reclaimed after retirement.

A study in France revealed indicators of 'strong deterioration' in the country's networks of roads and bridges following years of

A green bridge needs to permit convenient and efficient transport

underinvestment.

in addition to each of the goals outlined above. If you want to go a step further, it should be able to pay for itself and add additional

Germany hasn't fared much better, with some architects going so far

value to the community — such as generating electricity through

as saying the country's bridges are rotting dangerously.

solar panels.

There is nothing sustainable about bridges that fail while they're

In one prime example of sustainable design, a team of designers gave

being used. Sustainability also cannot take hold while we're building

the DSSH Pedestrian Bridge the ability to generate its own power

bridges out of materials that are resource-intensive to manufacture

and clean its own air with a curated selection of plants.

and practically designed to fail in a relatively short time.

What does a sustainable bridge design actually look like?

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WHY DOES EUROPE NEED

SUSTAINABLE BRIDGE DESIGN? The Scotney Bridge, on the A21 in England, is a picture-perfect

A team from Ohio accomplished an apparent first when it built

example of building in a way that minimizes harm to the environment.

a functional bridge out of 100% recycled plastic. According to

The overpass is essentially a land bridge, which allows wildlife to cross

WDTNTV, the composite bridge material was fashioned using

the road safely and even provides nesting grounds for some species.

previously used bottles, containers, car bumpers and dashboards.

The resulting material won't rot, splinter or rust — and that means

The Copenhagen Harbor LM Project spans two skyscrapers that use

it's likely to outlast similar bridges using incumbent materials.

seawater to heat and cool the building.

Two of these projects were born in America, but the United States' North Carolina's Linn Cove Viaduct, built in the late '80s, is still hailed

failing grade on its infrastructure report card indicates problems just

by some as one of the greenest bridge designs in the U.S. Its designers

like many European nations. This includes unsustainably designed

minimized impact on the environment from the earliest stages. The

bridges in increasingly dangerous states of disrepair.

final design, which hovers well above the treetops, was cast in concrete in sections, then flown to the site. This eliminated ground-level

The fact that so many different countries are staring down heavy

construction and the need for temporary roads. Precast, prestressed

infrastructure reinvestment price tags means now is a great time to

concrete is also more durable than structures poured on-site, which

rethink how we build them in the first place.

means they should outlast buildings built with less sustainable methods.

Megan Ray Nichols

Sources: Amusing Planet | Atkins | Brookings | Deca Vibrator | Green Plant Architects | Infrastructure Report Card | The Local (de)

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| Ministère de la Transition écologique et solidaire | Le Monde | New Jersey Institute of Technology | New York Times magazine | WDTNTVISSUE41 - YouTube FORWARDER

WELCOME TO FREIGHTABASE

F

reightabase is an online digital platform for sourcing specialist

At Freightabase we understand that consumers’ needs are changing,

carriers to or from any part of the globe. You can source

and with constant time constraints freight buyers need to make

all carrier types, ranging from airlines, shipping lines, freight

educated decisions quickly. The idea of a shipping manager being able

forwarders and parcel carriers.

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FORWARDER magazine

to source information to make a well-informed decision is exciting.

ISSUE41

QUICK QUOTE

The ‘Quick Quote’ is designed to assist busy cargo owners who may not have the time to do an advanced search. Simply complete a very simple form and our customer services team will do the rest for you. The service is available on desktop and mobile and the app is being released soon.

DIRECTORY

The ‘Directory’ is recommended if you are looking for a carrier by name or in a specific location. You can also select carriers by key words, e.g. ‘perishables’ or ‘project cargo’. The Directory also lists service suppliers to the industry, e.g. marine insurance or mergers & aquisitions.

LOADING LIST

The ‘Loading List’ is a more advanced search where users can find carriers that specialise in a specific trade lane or shipping route.

You can select mode of transport, collection and delivery point. This will then produce a list of specialist carriers to consider for your shipment.

FORWARDER magazine

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77

M&A for the global freight & logistics industry

+44 (0)20 3872 6906 • enquiries@freightmergers.com 11 Gower Street, London

Freight Mergers are specialists in selling owner-managed freight forwarding, transportation and logistics businesses. For most company owners, selling their business is the most important financial transaction of their life. Therefore, we tailor our services to each individual client’s needs, utilising our mastered, proactive approach to selling businesses that connects strategic buyers with sellers who are aiming to realise the value of their business.

We have over ten years of experience in the sector and, due to our specialist approach and unparalleled network, we can put you in touch with international and domestic trade buyers.

www.freightmergers.com 78

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ISSUE41

F R E I G H T

Are you planning to buy or sell a freight forwarding company?

FORWARDER magazine

ISSUE41

79

M&A FOCUS

F R E I G H T

WITH

SKYSPACE CARGO BOARD REJECTS $21M ACQUISITION OFFER IN FAVOUR OF OWNERSHIP CONTINUITY

M

iami-based startup SkySpace Cargo developed the

An industry veteran himself, Raworth founded SkySpace to address

first online booking platform for air cargo, allowing

some of the inefficiencies in international freight forwarding logistics.

freight forwarders to compare routes, get quotes and

The company partners with more than 100 airlines to offer 50,000

coordinate vendors in real time. The startup has enjoyed rapid

searchable flight options, with prices updated daily. It represents

growth since its founding in 2016, opening three new locations this

significant time savings and cost predictability for freight forwarders,

year to serve its expanding customer base.

which has fueled the startup’s growth. Over the last 12 months, SkySpace has opened customer service centers in Miami, Mexico and

The innovative technology has garnered attention from customers

Buenos Aires, and has announced intentions to expand to Poland

and investors alike. On April 25, 2019, Beijing-based Sino VC

and China in the coming year.

submitted an offer to buy 100 percent of the company’s shares for $21 million, according to records filed with the Chinese Securities

Despite modest returns, the company’s large subscriber base and

Regulatory Commission. SkySpace rejected the early venture firm’s

low-cost model present an enticing opportunity for investors. The

un-solicited acquisition offer.

technology could be leveraged by companies with peer-to-peer or user-centric platform management needs.

A representative from the startup said its board of directors carefully considered the proposal, noting that the company has not conducted and is not conducting a sale process.

Though the

online freight marketplace has received other attractive offers, they concluded that

Though not currently looking to sell, the company representative said SkySpace will provide would-be investors notice of any potential acquisition opportunities should the situation change.

the company is not for sale.

Any future determination of whether to pursue a sale or other

SkySpace CEO Toby Raworth believes it is too soon in the startup’s

strategic transaction would be made by the board of directors and

trajectory for a sale or significant change in the company structure. He

senior management based on the particular facts and circumstances

emphasized that he did not start this project in pursuit of a quick exit, but

and an evaluation of whether any such transaction would be in the

rather intends to build long term and lasting partnerships in the industry.

best interests of our stakeholders,

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ISSUE41

records show.

DOWNLOAD THE FREE APP TODAY

UK +44 (0)1454 628 794 USA +1 (646)968 0534 UAE +971 04 246 2836 FORWARDER magazine

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M&A FOCUS

F R E I G H T

WITH

COMPANIES

FOR SALE FRENCH FREIGHT FORWARDER

GERMAN FREIGHT FORWARDER

Ref. 898FM | France

Ref. 763FM | Germany

Key business features

Key business features

•• Established in 2004

•• International air & ocean freight forwarder

•• Privately owned

•• Privately owned – one shareholder

•• International air & ocean: 70%

•• 3 offices across Germany

•• Logistics & road freight: 30%

•• 19 staff

•• 46 staff (2 locations)

•• 50% air freight, 50% sea freight | 70% export, 30% import

•• Clearly defined 2nd-tier management structure

•• Sectors: events logistics and general cargo

•• Export: 66% (China, India, S.E Asia) | Import: 33%

•• Export to China, South America, North America

•• Sectors: aerospace, events, AOG, general cargo

•• Import from China

•• Turnover €16m

•• Turnover €7.0m

•• EBITDA €1.0m

•• PBT €1.0m

IF YOU ARE INTERESTED IN ANY OF THESE OPPORTUNITIES, PLEASE CONTACT...

FORWARDER magazine ISSUE41

82

SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH

+44 (0)20 3872 6906

enquiries@freightmergers.com

GERMAN FREIGHT FORWARDER

SOUTHERN & SOUTH AMERICAN N.V.O.C.C. & FORWARDER

Ref. 290FM | Germany

Ref. 448FM | South East USA & South America

Key business features

Key business features

•• Established in 1980

A licensed, national customs broker, freight forwarder and NVOCC

•• Privately owned

•• Established 20 years ago

•• 2 offices across Europe, 44 staff combined

•• Privately owned – looking to continue under new ownership

•• 90% sea freight – Asia, EU, Far East | 10% air freight

•• 20 staff across 3 locations

•• Imports: FAK Cargo, consumer, textiles, industrial

•• Sector: focus on moving large mining, construction and oil/gas machinery, also moving general freight

•• Exports: Automotive, chemicals, industrials

•• 60% ocean | 30% road | 8% air | 2% rail

•• Owner would look at retaining a minority stake in the business

•• Turnover $10m

•• Turnover €20m | PBT €200k •• No debt

DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS

david@freightmergers.com +44 (0)20 3872 6906 FORWARDER magazine ISSUE41

83

M&A FOCUS

F R E I G H T

COMPANY SUMMARY:

WITH

MULTIMODAL FREIGHT FORWARDER

Ref. 2232FM | London Heathrow (LHR) Key business features

AIR

Import 17% Export 48% OCEAN

•• Company trading 10+ years •• Six full-time members of staff including two Directors •• IATA and BIFA accredited •• Diverse spread of clients, top 15 represent 78% of T/O •• Global network of partners offering multimodal solutions •• Moved 683,218 kg of air freight in 2017 ••157 LCL and 175 FCL shipments in 2017

Financials

Import 18% Export 8% ROAD

Import 3% Export 1% UK DOMESTIC

4%

FINANCIALS

T/O: £1.3m Adj. PBT: £200k

2018 ••Turnover: £1.30m

GET IN TOUCH

+44 (0)20 3872 6906

•• Gross profit: £410k •• Adj. Profit Before Tax: £200k 2017 ••Turnover: £1.43m •• Gross profit: £454k

SELLER OF THE MONTH •• Adj. Profit Before Tax: £220k

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Ref. 4356FM | UK, US & Germany Overview •• My client offers global freight forwarding, customs brokerage and supply chain management providing air, ocean & road services alongside value-added services •• Having grown organically over a period of 45 years, they are now generating annual consolidated revenue of €300+ million •• Originally established in Europe, they now have a worldwide presence with 20 offices and 1,000+ employees whilst still remaining privately owned ••The primary markets for my client are China, U.K, Australia, South Africa, the Middle East and the U.S. •• With consistent profits and a capital fund, my client is in a strong position with the ability and capacity to acquire privately owned companies

Investment remit •• Focus on international freight (air and ocean), with limited trucking or domestic operations •• Companies located in UK, U.S and Germany ••Turnover of the business to be a minimum of €5.0m, preferably €10m - €50m •• Privately owned companies •• 5+ staff •• Gross operating margin: Expected to be in region of 15 to 30% •• Company must control business rather than large amounts of agent-routed cargo

BUYER OF THE MONTH FORWARDER magazine

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RECRUITMENT FOCUS POWERED BY

BRANCH START-UP WEST YORKSHIRE ryan@headfordgroup.com | +44 (0)1454 628 787

•• £110K GP new business so far this year and more within pipeline •• Business to bring: 80% road, 10% air & 10% sea •• Mode experience: 50% sea, 25% air & 25% road •• Trade routes: Far East, USA, Eastern & Western Europe •• Salary: £45,000

MANAGING DIRECTOR (WILL RELOCATE UK-WIDE)

BRANCH MANAGER MANCHESTER

jamiew@headfordgroup.com | +44 (0)1454 275 951

•• 10 years’ experience within the industry •• Multi-modal (air, sea & road) •• Directly in charge of 5+ employees •• Operations, sales & business development experience

UK Multimodal Managing Director available for relocation UK wide. Ideally looking for another senior executive level role within an international forwarder of any size. Previous experience primarily with large multinationals.

•• Air, Ocean, Road, Rail, 3PL experience •• Managed over 450 employees across multiple UK offices •• Led and overseen merges between companies •• Experienced in aerospace, oil & gas, healthcare and chemical •• Over 30 years of international experience

ryan@headfordgroup.com | +44 (0)1454 628 787

BUSINESS DEV. MANAGER SOUTH EAST – £50k jamiew@headfordgroup.com | +44 (0)1454 275 951

•• Over 10 years within logistics field sales •• Air, ocean & road sales experience •• Won major accounts for a global forwarder •• Specialist in RORO, machinery & automotive sectors •• Based in the South East

EUROPEAN ROAD FREIGHT OPERATOR ESSEX, UK – £25,000 john@headfordgroup.com | +44 (0)1454 275 932

•• 10 years' road freight experience •• Stable career history, 2 jobs in the past 10 years •• Dealing with Euro imports and exports across Europe •• Dealing with all documentation from A-Z

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CANDIDATES GLOBAL ACCOUNT DIRECTOR ESSEX

jamiew@headfordgroup.com | +44 (0)1454 275 951

SALES EXECUTIVE, GOVERNMENT, DEFENSE & FMS WASHINGTON DC, USA

•• 20 + Years industry experience •• Handles £5 mill GP on blue chip accounts •• Won multiple awards within the industry •• Previous shipping line experience •• Asia, Far East & USA focus

danny@headfordgroup.com | +1 646 915 1495

AIR & OCEAN SALES EXECUTIVE SFO, CA

AIR & OCEAN BUSINESS DEVELOPMENT MANAGER MIAMI, FL

samuel@headfordgroup.com | +1 312 496 6624

•• Achieved $450K+ GP in 2017 •• Territory: National •• 75% new business - 25% existing •• 50% air & 50% ocean – 65% import & 35% export •• Trade routes – Asia, Europe & Latin America •• Verticals: general cargo including high-tech, solar, medical, machines, packaging, temperature controlled, •• Salary: $95K

•• Handles medium – large Project accounts •• Close to $1m GP – 2018 YTD •• Main lanes are Middle East, Africa & S. Asia •• 70% Air, 20% Ocean, 10% Trucking •• Handles accounts nationwide •• No non-compete

lewis@headfordgroup.com | +1 404 592 6315

•• GP for 2017 was around $710,000 •• Territory – Florida with a focus on Miami •• 30% air & 70% ocean – 60% export & 40% import •• Domestic trucking (brokerage LTL & FTL), warehouse & distribution •• Trade routes: Latin America, Asia & Europe •• Salary: $85K

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RECRUITMENT FOCUS POWERED BY

LCL EXPORT OPERATOR SOUTHAMPTON, UK – £26,000–£31,000

OCEAN IMPORT OPERATOR SOUTHAMPTON, UK – £23,000–£28,000

tom@headfordgroup.com | +44 (0)1454 275 934

tom@headfordgroup.com | +44 (0)1454 275 934

•• Manage Export process from

•• All ocean import documentation from A-Z •• Will be dealing with customs entries •• Ocean import experience needed

start to finish •• Receive bookings from clients and issue booking confirmation •• Manage load factors to ensure optimum loading •• Create export customs entries

CUSTOMS CLERK SOUTHAMPTON, UK – £18,000 ROAD FREIGHT OPERATOR LEEDS, UK – £23,000–£26,000 paul@headfordgroup.com | +44 (0)1454 628 785

•• Keeping customers advised and updated at all stages •• Can complete all documents from A-Z •• Experienced in Groupage, LTL, FTL

MULTIMODAL OPERATOR BIRMINGHAM, UK – £neg. paul@headfordgroup.com | +44 (0)1454 628 785

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tom@headfordgroup.com | +44 (0)1454 275 934

•• Will be completing customs entries for ocean imports

•• Will be assisting operations team •• Experience of processing customs entries required

OCEAN FREIGHT BDM SOUTHAMPTON, UK – £40,000 + CAR jamiew@headfordgroup.com | +44 (0)1454 275 951

•• Covering Solent area •• Selling FCL & LCL freight services •• Global forwarder

VACANCIES UNITED KINGDOM

CUSTOMS CLEARANCE CLERK HEATHROW, UK – £22,000–£30,000

GENERAL MANAGER, UK & EUROPE HEATHROW, UK – PACKAGE UP TO £90,000

tom@headfordgroup.com | +44 (0)1454 275 934

jamiew@headfordgroup.com | +44 (0)1454 275 951

•• Completing a high standard of air/sea import customs entries •• Working accurately in fast-paced environment •• 3 or more years’ experience with customs entries

•• Air, ocean & road freight •• Managing around 30 employees •• Strong people management required •• Commercially focused

IMPORT OPERATOR HEATHROW, UK – £27,000–£31,000 tom@headfordgroup.com | +44 (0)1454 275 934

•• Working full import process from start to finish •• Over 2 years’ experience required •• Will be working in a fast-paced rates and bookings department

PRICING SPECIALIST BIRMINGHAM, UK – £26,000–£30,000 paul@headfordgroup.com | +44 (0)1454 628 785

OCEAN EXPORT OPERATOR BIRMINGHAM, UK – £neg. paul@headfordgroup.com | +44 (0)1454 628 785

AIR FREIGHT SPECIALIST (4 ON, 4 OFF) HEATHROW, UK – £28,000–£32,000 tom@headfordgroup.com | +44 (0)1454 275 934

OCEAN EXPORT TEAM LEADER BIRMINGHAM, UK – £neg.

•• Dealing with exports, AOG, entries, cutting AWBs and

paul@headfordgroup.com | +44 (0)1454 628 785

completing data entry •• Strong experience in exports •• 3 years+ experience required

AIR & OCEAN BUSINESS DEVELOPMENT MANAGER KENT, UK – £40,000 + CAR + COMMISSION jamiew@headfordgroup.com | +44 (0)1454 275 951

OCEAN IMPORT OPERATOR BIRMINGHAM, UK – £neg. paul@headfordgroup.com | +44 (0)1454 628 785

•• Mid-sized forwarder •• Covering Dartford, Essex & Solent •• Selling air & ocean services

RECRUITMENT FOCUS POWERED BY

EXPORT MANAGER C. KILKENNY, R.O.I. – €40,000–€45,000 ryan@headfordgroup.com | +44 (0)1454 628 787

•• Leading the Export Operations team •• Acting as the point of escalation for any issues •• Implementing and monitoring KPI’s •• Managing continuous improvement within the department •• Staff appraisals •• Visiting customers where necessary

ROAD FREIGHT BUSINESS DEVELOPMENT MANAGER C. KILKENNY, R.O.I. – €40,000–€50,000 + CAR + BO. ryan@headfordgroup.com | +44 (0)1454 628 787

AIR & OCEAN BUSINESS DEVELOPMENT MANAGER C. DUBLIN, R.O.I. – €45,000–€60,000 +CAR + BO. ryan@headfordgroup.com | +44 (0)1454 628 787

•• Building and maintaining a customer network and hunting for new business

•• Client development •• Maintaining existing relationships •• Presenting monthly and quarterly performance figures to the board and sales team members

DEPOT OPERATIONS MANAGER C. DUBLIN, R.O.I. – €60,000–€70,000 +CAR + BO. ryan@headfordgroup.com | +44 (0)1454 628 787

•• Building and maintaining a customer network

•• Manage a team of supervisors with the responsibility

BUSINESS DEVELOPMENT MANAGER FRANKFURT (JW555) – €60,000

ROAD FREIGHT BUSINESS DEVELOPMENT MANAGER C. DUBLIN, R.O.I. – €40,000–€50,000 + CAR + BO.

and hunting for new business •• Client development •• Maintaining existing relationships •• Presenting monthly and quarterly performance figures to the board and sales team members

jamiew@headfordgroup.com | +44 (0)1454 275 951

•• Selling Air & Ocean solutions •• Global Forwarder •• Covering Frankfurt region •• Asia, Indian subcontinent, Australasian route focus

for drivers, P&L, warehouse sortation, delivery and operations •• Managing a busy depot with 100+ staff •• Drive and lead the change process to deliver a fully integrated service centre operation

ryan@headfordgroup.com | +44 (0)1454 628 787

•• Development of new business •• Retention of existing business, maintain and develop customer relationships

•• Customer negotiation to achieve competitive cost structures •• Handling quotation requests •• Issue sales reports & quote requests and ensure appropriate follow up on all replies

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VACANCIES INTERNATIONAL

SALES MANAGER AMSTERDAM – €5,000 PER MONTH +CAR + BONUS

OCEAN FREIGHT SALES EXECUTIVE COPENHAGEN – COMPETITIVE +CAR + BONUS

john@headfordgroup.com | +44 (0)1454 275 935

john@headfordgroup.com | +44 (0)1454 275 935

A mid-size forwarder in the Amsterdam area are expanding due to growth. They are now looking to hire an experienced Sales Executive, so sell airfreight services across The Netherlands. This is a new business role, where you will work closely with operations to ensure the smooth onboarding of new clients.

An international top 25 freight forwarder are looking to increase their business development team based in Copenhagen

•• 10% Bonus for life of accounts •• Car, Laptop & mobile included

BUSINESS DEVELOPMENT MANAGER ISTANBUL – €5,000 PER MONTH +CAR + BONUS john@headfordgroup.com | +44 (0)1454 275 935

A small forwarder in Istanbul area are now looking to hire an experienced Sales Executive, to sell air & ocean freight services across Eastern Europe. This is a hunter role with lots of opportunities to progress, and grow a team around you.

•• 15% Bonus for life of accounts •• Car, Laptop & mobile included

BRANCH MANAGER STUTTGART (JW890) – CIRCA €80,000 jamiew@headfordgroup.com | +44 (0)1454 275 951

•• Air & Ocean operations •• Managing around 30 employees •• German forwarder with 4 + German offices

•• Work as part of a large international company •• Competitive salary expectation •• Highly generous bonus / commission plan

DECLARANT / CUSTOMS OFFICER ROTTERDAM – NEGOTIABLE, ~€3,200 PER MONTH john@headfordgroup.com | +44 (0)1454 275 935

A large freight forwarder have several vacancies to join their team of declarants in Rotterdam. You will work as part of a team to make sure the company meet their customs requirements to maintain the smooth running of accounts

•• Must hold a declarant license •• Salary is negotiable, approximately €3,200 per month •• Support & training from a well know international freight forwarder •• Highly generous bonus / commission plan

INSIDE SALES EXECUTIVE FRANKFURT (JW221) – €45,000 jamiew@headfordgroup.com | +44 (0)1454 275 951

•• Air & Ocean focused •• Assisting sales team with leads, cold calling •• Inside sales team of 6

RECRUITMENT FOCUS POWERED BY

BUSINESS DEVELOPMENT MANAGER NEW YORK, NY – $80 - 100K

AIRFREIGHT EXPORT OPERATOR HAMBURG (JW443) – €40,000

danny@headfordgroup.com | +1 (646) 915 1495

jamiew@headfordgroup.com | +44 (0)1454 275 951

•• 4 offices in the US – New York x 2, L.A. & New Jersey •• Air, Ocean, Road, Warehousing & Distribution, CHB,

•• Handling all documentation start to finish •• Fast pace air export team of 6 •• General Cargo with worldwide trade routes

PO Management and more

•• Industry coverage: Fashion & Retail, Hospitality, Consumer, Food/Beverage

•• Technology is a big aspect, utilizing CargoWise and offering real-time visibility & tracking

EXPORT AGENT CHARLOTTE, NC – $41K - $45K tom@headfordgroup.com | +1 (470) 558 2953

BUSINESS DEVELOPMENT MANAGER ATLANTA, GA – $70 - 90K + 5% OF ALL GP lewis@headfordgroup.com | +1 (404) 592 6315

•• Air, Ocean, Trucking, Customs Brokerage,

•• 2-3 years export experience required •• CargoWise experience would be a plus •• Working with both air and ocean exports •• Fast paced export department

Warehousing/Distribution

•• Specialize in Government & Bio-Pharma Logistics while also covering FAK

•• Average tenure of 10.6 years per employee •• 10% growth 2017 to 2019

VICE PRESIDENT – CUSTOMS BROKEAGE LOS ANGELES, CA – $110 - 200K lewis@headfordgroup.com | +1 (404) 592 6315

OCEAN IMPORT CO-ORDINATOR LOS ANGELES, CA - $45 - $55 DOE ben@headfordgroup.com | +1 (470) 481 1844

•• Work with President to grow the US business •• Lead branch start-ups •• US offices already in LA, San Francisco, Portland, Seattle •• Services include customs brokerage, consulting, Air/ Ocean freight forwarding

•• Must be comfortable with full Import process (including billing)

•• 2+ years of experience is required (with a Freight Forwarder)

•• Located in Inglewood, LA

OCEAN EXPORT OPERATOR HAMBURG – JW442 jamiew@headfordgroup.com | +44 (0)1454 275 951

•• All export documentation start to finish •• Global top 20 forwarder •• Team of 8

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VACANCIES INTERNATIONAL

IT / SOFTWARE MANAGER FELTHAM/HEATHROW

jason@headfordgroup.com | +44 (0)1454 628 779

Our client is a medium-to-large-sized freight forwarder, which has kept a focus on excellence in service and personalised solutions for our customers.

Facilitating this service-driven culture is an experienced staff with a wealth of knowledge in all facets of international forwarding and logistics.

•• Full-time position •• Salary discussed on application •• Excellent benefits Position

The client is aiming to bring in an IT/software manager on a full-time basis to manage their in-house system, which is currently outsourced.

This role may be suited to a Senior Software Manager looking at moving into IT management where they will be in charge of this product. The client wishes to separate this software to run the logistics side of the business.

Skills and knowledge

•• SQL •• Cloud (AWS preferable) •• e-Commerce •• Some coding will need to implemented but is dependent on the candidate, C# .NET is suitable •• Should be able to manage integrations For more information, please contact Jason Pocock for further details and the next stage of the interview process.

Fill your vacancies

Back oďŹƒce

Let us assist with your company's growth...

Finance

Europe +44 01454 275957 ryan@headfordgroup.com

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Operations Sales Management

USA Sourcing market-leading talent.

www.headfordgroup.com

Your strategic growth partner.

Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media

Considering a change?

More responsibility?

Fairer pay?

Better commission?

Send us your CV today...

Asia +1 404 592 6315 lewis@headfordgroup.com

Middle East +971 (0) 45 015 675 simon@headford.ae

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UAE

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MARKETING FOCUS WITH

A

ny event manager will know that running a large conference,

Getting your stuff there on time (and in one piece)

exhibition or expo is no mean feat. It’s not a job for the

Before the exhibition itself, every crate could be handled as many as

disorganised, and between managing attendees, speakers,

50 times, and so the correct labelling and documentation is essential.

staff, set-up, marketing and sales, there’s so much to do. An event

You won’t want any customs hiccups and arranging for your goods

executive worth their salt will work tirelessly for a year to 18 months

to be transported offshore may put you at risk. Any mishaps in

to get every detail in place for the day.

labelling could mean your prized exhibit is delayed or even denied entry completely.

Getting goods to your event? That shouldn’t be an additional stress.

Most specialist exhibition forwarders will utilise palletised shipping When considering the shipping and logistics side of any event, you

to transport multiple cargo heading for one destination: it makes

will want a company who is careful, communicates superbly, and

sense to keep many of these smaller loads lumped together. Along

gives excellent service. You may even want to consider a company

with being practiced at sending goods either cross-country or cross-

who specialises solely in event and exhibit transportation services,

seas, they will know any affecting regulations which will apply to

and here’s why:

goods exporting to the country of destination. For example, some countries will ask for pallets to be treated with fumigators before

Exhibition venues aren’t the easiest

entering the country: in this case, a specialist will have an entire

destination for couriers

team dedicated to organising this process for you. They will also be

Beyond the issues that come exact timeliness and parking, non-

expert at consolidating, packing and securing a pallet so there is no

specialist couriers aren’t permitted to just ‘bring your goods’ into

damage to your cargo, and will be able to advise and even organise

the venue, even if it’s a smaller box of marketing materials. To

insurance for the shipment throughout its journey.

prevent security scares, any parcels must be delivered by authorised individuals, and signed for on site. Just like with attending your

Having a specialist on-site

ticketed event, if you’re not on the list, you’re not getting in. That

A specialist event logistics carrier will also provide on-site personnel

goes for your parcel too.

who are able to arrange the delivery of equipment to a specific location within the venue: whether that be an exhibition stand,

Besides this, often exhibition equipment is bulky, heavy or otherwise

catering stand or workshop arena. It’s not a job that can be

awkward to transport. They may require a forklift or cherry-picker

underestimated. Loading and unloading equipment from vehicles may

to move, and in this case you’ll want a delivery team with expertise.

require specialist equipment – not to mention all hands-on deck!

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Not what you want to be rushing around doing last minute when

If you have specialist or precious materials present, there’s added peace of mind for all involved. Many logistics contractors will also arrange to store anything not required on the stand away for you, ready for when you need them. Repackaging exhibits and exhibition paraphernalia at the end of a show is also a huge job, as is locating the materials to do so.

When the show winds down, they’ll get going again Speaking of the end of a show, whether your goods need to move on to the next event, to a warehouse or back to HQ, it’s good to have someone on hand who already knows the layout of things, so no handover is necessary.

If you need it, you may even be able to source a company who can arrange storage for your goods. Warehousing space will be the last thing you’ll want to try and arrange after your successful show, so finding a carrier who can arrange long or short-term storage makes life easier while you put your feet up for a well-deserved break.

Sarah O'Connell, contributing editor

EVENT & EXHIBITION LOGISTICS

you have an exhibition to co-ordinate.

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A WORD FROM...

ELLENA AUSTIN

O

ver the past decade, the rise of the e-commerce sector has transformed the way that consumers purchase goods. With extensive choice, fast delivery and online peer-to-peer reviews all contributing to continuous growth for the sector. For the logistics industry, the growth in online sales and the requirements for next and same day deliveries has increased the demand for warehouse

facilities situated close to major cities and transportation links.

To remain successful post-dotcom, businesses have had to adapt to the changes in consumer purchasing behaviours and the logistics industry has had to keep up with these evolving demands. Now, there’s a new focus on the industry to work smarter with the use of Artificial Intelligence (AI). From higher levels of warehouse automation to robotics in final mile delivery, how AI will lead the next transformation in our supply chains is yet to be seen. However, the driving force The faster turnaround time for orders to

behind both AI and the rise of e-commerce

be picked, packed and delivered has been

is the same: to improve process efficiency.

matched with a greater demand of effective

After all, isn’t that at the heart of every

reverse logistics solutions, with recent

change across the logistics industry?

statistics indicating that c.25% of items bought online are returned, compared to

Ellena Austin, Yusen Logistics

c.8% of goods bought at a store. What’s more, the returns policy of an online retailer and the consumer experience of the return process have both been shown to influence conversion and repeat purchasing.

linkedin.com/company/yusen-logistics-europelinkedin.com/in/dreambigger-digitalmarketing @YusenLogisticsE

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POST-DOTCOM LOGISTICS

...HOW E-COMMERCE HAS TRANSFORMED THE SUPPLY CHAIN FORWARDER magazine

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THE LAST WORD...

THE TEAM...

CRAIG EDITOR-IN-CHIEF RACHEL EDITOR RICHARD ADVERTISING DOM ADVERTISING NICK ADVERTISING TIM DESIGNER

A FINAL WORD FROM

THE EDITOR...

N

ext month, we will be exploring hazardous and dangerous goods within the logistics sector. Issue 42 will be a great opportunity to recap and discuss our time at Multimodal,

so if you have any news or would like to share your thoughts, please get in touch! Our regional focus will be set on Northern Ireland, which could provide some interesting and promising content.

At the time of writing, Donald Trump has just arrived to the UK, which could present us with news regarding the hard-border plans with Brexit.

Rachel Jefferies, Editor, FORWARDER magazine

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NEXT MONTH...

MONTHLY FOCUS

PUBLISHED BY

Hazardous & dangerous goods

REGIONAL FOCUS

UK: Northern Ireland | Global: Africa

INDUSTRY NEWS

More news and press releases from the world of freight

FOCUS ROUNDUP

Articles from the last 12 months relevant to the focus

ASK THE EXPERTS

Topical knowledge from the FTA and other industry experts

FORWARD TECH

Industry knowledge focused on technology and advancements

MARKETING FOCUS

We help you to get your message out to the industry

M&A FOCUS

More from the world of mergers & acquisitions in freight

RECRUITMENT FOCUS

Current jobs and candidates from Forwardingjobs

Please be aware, in this dynamic industry these topics and features are subject to change.

Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT twitter.com/ForwarderMag ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com EDITOR-IN-CHIEF

Craig Headford craig@freight-media.com • +44 (0)1454 275 946 EDITOR

Rachel Jefferies rachel@forwardermagazine.com ADVERTISING

Richard Booth richard@freight-media.com • +44 (0)1454 275 952 Dom Roberts dom@freight-media.com • +44 (0)1454 628 794 Nick Pratt nick@freight-media.com • +44 (0)1454 275 931 DIGITAL MARKETING

Darren Glasspool d.glasspool@freight-media.com

I

f you would like your editorial to feature in next month’s magazine,

GRAPHIC DESIGN

please contact our editor Rachel using the contact details to the

Tim Headford tim@forwardermagazine.com

right. If you would like to advertise in FORWARDER magazine,

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101

WHAT’S COMING UP...

Manchester Australasia WCA

#26

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North East Benelux

Trevor Paul, Twente Express

South West Middle East

Sela Koydengoctu, DGS Group

HAZARDOUS GOODS

Northern Ireland Africa Eddie Buist, Peter Murphy, Action International

#30

PUBLISHEDOCTOBER2018

Karl Hodgkinson, Howard Tenens

PROJECT CARGO

#28

ISSUE41

Scotland Far East

UK DISTRIBUTION & NETWORKS

AIRFREIGHT & AIRLINES Solent Scandinavia

Introducing...

Freightabase

#32

UK & GLOBAL COURIER Midlands Mediterranean Introducing...

Loadie

PUBLISHEDNOVEMBER2018

AIRPORTS & SEAPORTS

PUBLISHEDAUGUST2018

Simon Beechener, Simpex

SUPPLY CHAIN

PUBLISHEDSEPTEMBER2018

15

Yorkshire The Americas

#33

#31

PUBLISHEDJULY2018

Ipswich ope

EUROPEAN ROAD

PUBLISHEDJUNE2018

Caroline Barber, Transaid

#29

PUBLISHEDAPRIL2018

Liverpool & North Wales Indian subcontinent

PUBLISHEDFEBRUARY2018

PUBLISHEDJANUARY2018

CE

TEMPERATURE CONTROLLED

PUBLISHEDMARCH2018

#27

#25

WARE & STO

Essex, Eastern

#34

PUBLISHEDDECEMBER2018

#35

#37

OCEAN FREIGHT & SHIPPING LINES Heathrow & London Iberia

#39

TEMPERATURE CONTROLLED

Liverpool & North Wales Indian subcontinent

Featuring...

Antwerp XL

EHOUSING ORAGE

Kent & Sussex n Europe

CUSTOMS CLEARANCE & BONDED W’HOUSING Felixstowe & Ipswich Western Europe

AIR PORTS & SEA PORTS Manchester Australasia

EUROPEAN ROAD & EXPRESS

SUPPLY CHAIN & RETAIL

Featuring...

Retail Transport Services

Featuring...

Freight Logistics Solutions

Scotland Far East

Yorkshire The Americas

PROJECT CARGO & ABNORMAL LOADS North East Benelux

HAZARDOUS & DANGEROUS GOODS Northern Ireland Africa

Featuring...

Allseas Global

George Baker, George Baker Shipping

#36

#41

#38

#40

#42

= printed issue

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READ ALL ABOUT IT!

We're into our third year now and all of our issues are available on ISSUU.com – just search 'Forwarder'. Of course, you can always read the latest issue on our website, at...

FORWARDER MAGAZINE.COM /READ-FORWARDER

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MDXpress is the culmination of more than 30 years of freighting experience.

EXPRESS FREIGHT

Our aim is to be your partner and provide a firstclass customer experience, guiding you through the transport process and treating every shipment with the same high level of attention as your first booking.

The partner philosophy is...

'It’s not just a shipment, it is our shipment.'

ROAD FREIGHT

OCEAN FREIGHT

AIR FREIGHT

Midlands office

Scotland office

South East office

MDXpress Ltd Station House Station Road Shenstone Lichfield, WS14 0NW +44 (0)1543 484346

MDXpress Ltd Ancaster Business Centre Cross Street Callander FK17 8E Stirlingshire +44 (0)1360 602000

MDXpress Ltd 29 Hill Top Tonbridge TN9 2UN Kent +44 (0)1732 440582

To receive a quotation or more information about MDXPRESS, please call or email info@mdxpress.co.uk and we will contact you as soon as possible.

mdxpress.co.uk FORWARDER magazine

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Eurgent - TIME CRITICAL EXPERTS FOR EUROPEAN LOGISTICS AND EXPRESS FREIGHT FORWARDING AEROSPACE AND AUTOMOTIVE SPECIALISTS 24/7 OPERATIONAL COMMUNICATION AND SUPPORT AIR-RIDE, HAZARDOUS AND TEMPERATURE CONTROLLED EXTENSIVE COVERAGE OF ALL EUROPEAN DESTINATIONS COMPREHENSIVE NETWORK OF SECURE SUPPLIERS

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ISSUE41