AIR FREIGHT &AIRLINES KEEP THE PLANES FLYING after Brexit
SUCCESS IN AIR CARGO A bird's-eye view from NNR
UK: Solent | Global: Scandinavia
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elcome to the 'Air Freight & Airlines' edition of FORWARDER magazine.
The freight industry's month in review from the Editor
News and press releases from the world of freight
Articles from the last 12 months relating to this month's focus
Cover fe ature: FRE
The ultim BASE ate freight buying tool
The launch of Freightabase, 'the ultimate freight buying tool'
FORWARDER FOCUS | Keeping up with air cargo growth
ASK THE EXPERTS
32 42 50
Success in air cargo with NNR | Keep the planes flying after Brexit
REGIONAL FOCUS Southampton's clean air zone | Solent focus
Technology accelerating the freight industry | Fixing the broken supply chain with tech
Freight Mergers: your logistics partner | Freight companies for sale and sought
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Jobs and candidates in the freight industry
in Partnership with
LOGISTICS & SUPPLY CHAIN MANAGEMENT FOR CARGO OWNERS
SAVE THE DATE 1 6 – 18 OCTOBER 2018
WELCOME TO FORWARDER... A WORD FROM
MEET THE TEAM
’m extremely pleased to be coming on board as the new Senior
Editor for FORWARDER magazine. I am joining the team
SARAH SENIOR EDITOR
from a digital publishing company, where I was focused on niche
technology sectors – from e-health to wearables and even battery
technology. It’s exciting to be part of such a successful print and digital
magazine as it looks to expand into new regions in the near future.
KELLEIGH ADVERTISING email@example.com +44 (0)1454 628 773
It’s also an amazing time to be joining the freight industry afresh, as it bucks the trend of a number of global markets by continuing to grow. The latest
industry reports confirm growth in the global demand for transportation and logistics services - we’ll present more on this within the issue.
firstname.lastname@example.org +44 (0)1454 628 771
I look forward to building on the excellent reputation here at
RICHARD ADVERTISING email@example.com +44 (0)1454 628 775
FORWARDER, and to introducing some fresh, engaging and thought-
provoking content for the future.
firstname.lastname@example.org +44 (0)1454 628 794
Sarah O'Connell, Senior Editor, FORWARDER magazine
email@example.com +44 (0)1454 628 784
hilst this is my second issue working with
MOHIT SOCIAL MEDIA
FORWARDER, this is the first issue where I
have seen the magazine’s production from start to
TIM GRAPHIC DESIGNER
finish. I am thrilled to introduce myself as FORWARDER’s new
Editor… with a twist. You’ll also see me dipping my toes into the likes of the magazine’s design, photography and social media. Think: FORWARDER chameleon. I have recently graduated from Cardiff University with previous experience in editorial and design work, and I
am looking forward to producing some engaging and creative content.
Read the magazine online: got to www.ISSUU.com and search for FORWARDER
The freight industry is a hot topic at the moment, what with (dare
I say it) Brexit, so what a relevant time to be joining the trade to
spark some interesting and relatable articles. Not only that, but FORWARDER has some exciting plans coming up too. I’ll give you a clue: FORWARDER USA.
Rachel Jefferies, Editor, FORWARDER magazine
www.FORWARDERmagazine.com Unit 8 Apex Court, Woodlands, Bristol BS32 4JT FORWARDER magazine
t’s been a true baptism of fire joining the Forwarder
reports out there, it’s interesting to know how these reflect the
team at such an incredibly busy time for the freight
experience of those ‘inside the news’.
and logistics industry – not that there ever seems to be a lull in activity within such a diverse trade. It’s
In this issue, we will explore developments in the Air Freight and
certainly been a steep learning curve, and it means
Airline news. It’s been reported recently that the rate of expansion of
keeping my ear close to the ground and immersing
global trade has slowed. The International Air Transport Association
myself in trade news.
report that the global air freight market has risen by 2.1% in July, reported to be the slowest pace of growth since May 2016, and
One thing I am looking to bring to the magazine as Senior Editor is the inclusion of deep-dives into the industry and think-pieces which will highlight the most compelling trends. Let’s elevate the companies who are celebrating and steering successful change. Change is inevitable in any industry, and I’m firmly believe that it should be embraced and welcomed where it has been thought out in detail. Freight - as longstanding as it is - is not immune to disruption, and whilst there will be hiccups along the way it’s important to remember the overarching goals: a sustainable, contemporary industry which gives everyone an equal playing field. (Of course, my background in technology and innovation does leave me somewhat biased.) Another factor which is important to me as Editor is the inclusion of anecdotal advice and comments from people who are working in the industry at all levels: from CEO, to back-office, to Account Manager, Operations or Driver, there is a wealth of information
GLOBAL AIR FREIGHT MARKET HAS RISEN BY 2.1% IN JULY, REPORTED TO BE THE SLOWEST PACE OF GROWTH SINCE MAY 2016
far below the average five-year growth rate of 5.1%. The market
which can - and should - be shared, and I am ready to listen
stagnation has largely been blamed on volatile trade talks between
to people from all areas of the trade in order to collate the
China and the US, with Alexandre de Juniac, IATA's Director
most accurate and in-depth picture possible. After all, it takes
General and CEO, summing up the turbulence with his remark:
the combined efforts of all of these individuals to ensure the industry runs smoothly, and whilst there are a plethora of market
Trade wars only produce losers.
We also touch upon some of the current changes happening closer to home, including the planned Heathrow expansion, particularly in the light of recent revelations on the airport’s debt which almost matches the proposed cost of the build. Nonetheless, expansion plans will serve to strengthen the UK’s market position through increased cargo capacity, and it doesn’t seem as though Boris Johnson’s pledge to lie down in protest before the bulldozers has deterred anyone… Meanwhile, our Ask the Experts feature comes from NNR Global Logistics, who break down their strategy for success when it comes to air cargo. Finally, this month’s location focus takes us to Scandinavia, and a focus on the Solent. Don’t hesitate to be in touch with your news, thoughts and insights.
WORLD AIR TRANSPORT GROWTH REVIEW 2017
Sarah O'Connell, Senior Editor, FORWARDER magazine
The airline industry generated around a net post-tax profit of
38bn in 2017
United Kingdom 244.1m
Saudi Arabia 60.1m
South Africa 24.5m
INDUSTRY NEWS 20 AUGUST 2018
TRANSPORTS ITS TH 500 AIRCRAFT ENGINE IN 2018 AS DEMAND FOR ABCXL PRODUCT EXPERTISE GROWS
irBridgeCargo Airlines (ABC), one of the world’s leading
For the first eight months of 2018, the 500 jet engines delivered
international cargo carriers, has transported its 500th
by AirBridgeCargo represent a 50% growth year-on-year, a
aircraft engine in 2018, supporting long-term customers
significant increase which is attributed to the strengthening of the
with the provision of timely, seamless and safe transportation of
airline’s abcXL product, which is underpinned by the shipment
these highly delicate shipments.
management and monitoring solution offered by ABC’s Control Tower. Transportation of special cargoes, including aircraft engines
The 500th jet engine is another milestone for ABC and serves as
by ABC is monitored and coordinated by its Control Tower, a
a quantum leap in the development of our abcXL product. We have
team of highly-skilled and experienced personnel working 24/7 to
strengthened our position in the aerospace segment of the air cargo
guarantee seamless deliveries. Monitoring includes all important
market, realigning our procedures, working with trustworthy and reliable
shipment records; the technical condition of the aircraft,
handling and trucking partners, and training our personnel to guarantee
temperature settings and changes, shock sensing data, and weather
smooth and intact delivery of aircraft engines. We have also introduced
forecasting, to name but a few.
the latest 3D modelling software tools to enhance load planning and to minimize the time required for ground handling procedures. This 500th
Aircraft engine transportation is a technologically challenging process
transportation in only eight months of the current year proves once
which requires a high level of expertise and years of experience.
again that our customers recognize the value provided by AirBridgeCargo
Having a proven track record for successful engine transportations
Airlines, trust our global abcXL team of experts, and appreciate our
through its parent company, Volga-Dnepr Group, spanning more
dedication to meeting every requirement,
than 28 years, AirBridgeCargo is able to call upon best practices
for moving such sensitive shipments for customers in the aerospace
Global Director, Heavy & Outsized Cargo, AirBridgeCargo Airlines
industry. Using the dedicated abcXL product, ABC’s team of
Fleet Support Manager Freight
£40,000 -£45,000 pa Home Based – with national travel This is an excellent opportunity to join our transport team and to contribute to Energy Saving Trust’s role as the market leader in providing face-to-face consultancy advice on energy efficient fleet management and advice to organisations looking to reduce emissions from freight operations; particularly Heavy Goods Vehicles (HGVs). Working from home, you will be responsible for the development of client leads into long-term productive client relationships. You will produce and deliver our expert independent and impartial fleet reviews, providing advice that converts into positive action; helping organisations save energy, money and reduce their harmful emissions. Your ability to plan and prioritise client engagement, ongoing management and competing projects will be key, as will your ability to influence results through a highly credible understanding of the commercial realities of your clients. Experience of engaging and working with both private and public sector organisations will be essential as will your strong written and verbal communication skills. For more information please review the job description on our website. To apply, please forward your CV and cover letter that clearly outlines your suitability for the post to firstname.lastname@example.org, citing the reference number, TA 249, in the subject line. Closing date: 22 October 2018.
logistics practitioners are able to organize jet engine deliveries with minimal loading time and maximum attention to detail. In addition, the airline’s specialists are continually working to gain a deeper understanding of customers' products and businesses to refine ABC’s service offering. This knowledge continues to give ABC an advantage in the market as it works closely with OEM and MRO providers as well as specialist forwarders.
THAI CARGO SIGNS FIVE-YEAR CONTRACT WITH WFS 30 AUGUST 2018
IN THE UK & IRELAND
HAI Cargo has awarded Worldwide Flight Services
We are extremely proud that THAI Cargo chose WFS to support
(WFS) a five-year cargo handling contract in the UK and
its continued growth in the UK and Ireland. Our ability to provide a
Ireland. Effective on 1 September, WFS provides handling
dedicated location at Heathrow alongside our stations and trucking
for THAIâ€™s double daily Airbus A380 and Boeing 777 flights from
network connecting all the major cargo points of the UK and Ireland
London Heathrow to Bangkok as well as regional cargo handling
all contributed to our successful tender for this contract. This
across its UK and Ireland stations and trucking network connecting
gives us further opportunity to enhance our growing relationship
each airport location.
with THAI Cargo at another major airport gateway in Europe and we look forward to providing the highest quality standards
The THAI Cargo team in the UK and Ireland will also relocate to
of service, safety and security for THAI and its customers.
WFSâ€™ Building 550 in the World Cargo Centre at Heathrow, where
Patrick Roberts, Vice President UK & Ireland,WFS
THAI will have a dedicated export facility with direct air-side access. The location is also conveniently situated adjacent to the UK Border Inspection Post (BIP) at Heathrow.
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y, Head of Operations, John Munnelly, Head of Operations, Jan van Duivendijk, Group Vice President Transportation, Trade & John Lewis MarkusMarkus Reckling, CEO Germany,Reckling, DHL CEO Germany, DHL Logistics, ABB ssen, CEO Europe, Mikkel Rasmussen, CEO Europe, ExpressExpress Kim Pedersen, CCO, GEODIS DAMCO Volker V Schmitz, olker VP - Head ofSchmitz, EMEA VP - Head of EMEA Dirk Holbach, Corporate Vice President Sony Michael Ahner, Head of Ahner , Head of SupplySupply Chain, HP Chain, HP - Supply Chain, Henkel pe, Sony Interactive Logistics Europe, Sony Interactive Frank Sportolari, Frank President, Sportolari, Germany, President, Germany, nt Europe Entertainment Europe Kerry Eby, VP Global Logistics & UPS UPS
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plsummit.com/eu Find outFind more event information out onmore by visiting the website event here : www.3plsummit.com/eu informatio 11 plsummit.com/eu Find Find more out more byby visiting event here informatio plsummit.com/eu Find out out Find more event event information information out on on more visiting the the website website event here :: www.3plsummit.com/eu www.3plsummit.com/eu informatio FORWARDER magazine
WORLDWIDE FLIGHT SERVICES TO OPERATE SEAFOOD CENTRE 14 AUGUST 2018
AT OSLO AIRPORT
MOU has been signed between Worldwide Flight Services
Norway stands for half of all the air cargo generated in the Nordic
(WFS) and Sjømatterminalen AS to operate the Seafood
region. In 2017, Oslo Airport was the fastest growing Cargo Airport
Center at Oslo Airport. The Seafood Center will handle
in Europe with a 36% growth. Some 185,000t where flown in and
up to 250.000 tons of Seafood annually in a facility designed to meet
out of the airport with 90,000t being Seafood.
industry requirements for cool chain logistics and innovation. We have listened to the exporters and their needs to ensure
We are confident in WFS’ experience in perishable cargo and
quality and time to market. I believe the dedication from the Seafood
their commitment to this project. This is a unique opportunity
Exporters in this project is an acknowledgement of the project
to define the future of cool chain logistics for seafood as air
itself. The Seafood Center will create value for all of Norway and
cargo. The Seafood Center at Oslo Airport will increase the
increase the competitiveness of Norwegian Seafood globally.
competitiveness of Norwegian Seafood globally and industrialize
Øyvind Hasaas, Executive Vice President, Oslo Airport
the handling. With an experienced international handler as WFS, we believe Oslo Airport will increase its competitive
In 2018, Norwegian Seafood as air cargo is expected to reach some
advantage as the preferred cargo hub in Northern Europe.
230,000 tons. As a result, Oslo Airport is now the largest freighter
Martin Langaas, Director Cargo, Avinor Oslo Airport
airport in Northern Europe with 14 cargo airlines calling at the airport weekly.
WANT TO KNOW MORE? Further information can be found at www.wfs.aero
As one of the world’s leading cargo handlers globally, we are excited to expand our network into Norway and Oslo Airport.
The Seafood industry is a unique opportunity for us to share our
Founded in 1971 and headquartered in Paris, WFS is the world’s
experience and excellence in air cargo handling. We look forward
largest air cargo handler and one of the leading providers of
to opening a dedicated facility at Oslo Airport that is fully adapted
ground handling and technical services with annual revenues
to the future needs of the Seafood industry. Our terminal will be
of over EUR1.2 billion.
a game changer in the handling of Seafood as air cargo and be an important part of ensuring the future growth of one of Norway’s most important industries.
Construction of the terminal is expected to commence in April
John Batten, Executive Vice President Cargo EMEAA, WFS
2019, with an opening of the terminal in 2021.
CREDIT: SCAN GLOBAL LOGISTICS
CREDIT: DULUTH CARGO CONNECT
CREDIT: COLLETT & SONS LTD.
Join the World
at Breakbulk Events Where the Networking Never Stops And New Project Business Is Made CREDIT: BIGLIFT SHIPPING
11-12 February | Dubai
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INDUSTRY NEWS 5 SEPTEMBER 2018
HAULIERS TO CHECK THEIR EYESIGHT
he Road Haulage Association welcomes a police crackdown
Non-members can also get a free eye test by visiting the
on defective eyesight and calls on hauliers to check theirs.
Vision Express Vision Van.– a custom-built eye testing unit
Three forces – Thames Valley, Hampshire and West
that travels all around the country taking the eye test to the
Midlands – will be stopping motorists to carry out roadside eyesight
people. To find out where the Vision Van will be next, just go to
tests in September.
Motorists will be required to read a number plate from 20 metres.
The van’s next stops are at Vision Express at Tesco in Hanley,
Anyone who fails will have their licence revoked.
Staffordshire (13 September), and Knutsford TruckFest, Cheshire (15 and 16 September).
Data from the tests will be used to improve understanding of the extent of poor driver vision on UK roads which is thought to be hugely underestimated.
DID YOU KNOW...
...an eye test doesn’t just check whether you need glasses, it can also identify a number of underlying health problems, such as diabetes,
Road safety is our number one priority and any measures to make roads even safer are a good thing for all of us. Diagnosing poor eyesight saves lives. Richard Burnett, Chief Executive, RHA We advise hauliers to check their eyesight regularly and take advantage of a Vision Express free eye examination at any of their opticians nationwide. Please note, this offer is exclusive to members of the RHA. Members can apply for their free test at www.visionexpress.com
glaucoma, high blood pressure and macular degeneration.
Be ready for 2019 and join your colleagues for the industry event of the year!
ear Airfreight Forwarders, we are grateful to
announce that the Global Air Cargo Alliance will
Thursday 20 September
be in the Land of Smiles this year to gather top
Wednesday 26 September
Wednesday 3 October
air-freight forwarders around the world under one roof.
Tuesday 16 October
The first-ever kick-off meeting of the Global Air Cargo
Thursday 18 October
Tuesday 23 October
Wednesday 31 October
Wednesday 7 November
Newcastle upon Tyne
Wednesday 21 November
Wednesday 28 November
Alliance Network is scheduled to happen on October 22-25, 2018 in Bangkok City, Thailand.
Over 1,300 delegates attended our 10 nationwide venues last year, hearing from key industry speakers and experts on the latest and future issues affecting their operation. Join them this year and: • gain peace-of-mind over topical matters affecting your operation • network with industry peers • attain expert knowledge to improve your operation’s compliance and efficiency For the latest news…
To book your place visit fta.co.uk/tm2018 or call 03717 11 22 22*
Get ready to meet with the experienced and reliable
*Calls may be recorded for training purposes
potential partners as we welcome dedicated members to
our continuously growing network
Global Air Cargo Alliance is dedicated to unify and connect the best of the best airfreight forwarders into one community and foster harmonious relationship around competitive and solid business solutions. Make new friends
TM18 110x140 0818-V2 .indd 1
as you expand your business opportunities. Be a part of the Global Air Cargo Alliance now. We shall announce registration and conference details in our future emails. For now, we'd like to share with you the teaser of the forthcoming GAA Kick-off meeting. We look forward to having your presence there. See you in Bangkok! Christian Raeuber & Nils Walle, Directors, Global Air Cargo Alliance
24 AUGUST 2018
THE LAUNCH OF
GLOBAL AIR CARGO ALLIANCE FORWARDER magazine
STORMY WEATHER OR SUNNY SKIES FOR USA SUPPLY CHAIN?
hina’s retaliation in response to the US’ trade war with
Despite these problems, outlooks for the logistics industry remain
Beijing has been hitting the news hard this week. The
optimistic. There is no mistake that the US economy remains strong,
newly introduced tariffs on imported goods are already
along with reports of rising wages across the sector - good news,
inflating tempers, with further sanctions to be introduced come
in light of current staff shortages. Industry giants such as XPO are
2019 if tensions aren’t resolved. There is a real risk of this action
reporting huge rises in e-commerce, which in turn is driving an
backfiring, as savvy businesses in China’s manufacturing hub, Pearl
increase in their seasonal job offerings from the same period in 2017.
River Delta, have already been taking action to cut their costs and increase the quality of products they are producing. Given China’s already prominent positioning in terms of workforce numbers and technology adoption, some businesses have used this opportunity to further streamline their processes, decreasing costs in the interim. The outlook is turbulent, which is worrying for the supply chain, which has already been impacted by increased shipping rates. There are also accusations of dodgy dealing, such as reports that American lobster is being transported to Canada, and shipped as a Canadian product in order to avoid current sanctions. Back on US soil, it’s been reported that the top five trucking markets in the US currently hold a massive 18% of the country’s domestic load volume; this, despite the increasing shortage of drivers which has been hitting the news. According to the American Trucking Association, there is a current shortfall of approximately 50,000 drivers. The aging population within the current workforce is very real in an industry which has been - as the New York Times framed it - ‘historically reliant on older, white male drivers’. There have been a number of attempts to tackle the shortage.
Sarah O'Connell, Senior Editor, FORWARDER magazine
INDUSTRY NEWS 28 AUGUST 2018
HOME OFFICE ERRORS GIVE FREIGHT & LOGISTICS COMPANIES GROUNDS TO
CHALLENGE ILLEGAL WORKING FINES
he Home Office can issue fines to businesses of up to
business employs, you are still required to meet the legislation
£20,000 for each illegal worker. But what if the Home
by conducting checks on all new recruits, without discrimination.
Office has got it wrong? Immigration solicitor Anne Morris
explains why it can pay to question fines for illegal employment.
Immigration: a costly business risk The reality however is that transport businesses face a number of
Under current UK immigration rules, businesses are to all intents
challenges in remaining compliant.
and purposes required to act as front-line enforcement in the prevention of illegal working. Employers have a legal duty to carry
For larger companies, conducting right to work checks consistently
out document checks on all employees, confirming their right to
and correctly across all sites is extremely challenging.
work in the UK. If the Home Office alleges your business has failed to perform these checks properly, they can issue a civil penalty for
At the other end of the scale, awareness among smaller companies
illegal employment for up to £20,000 per illegal worker.
of their immigration duties is generally low. There may not be the resource to implement an effective system for compliance and to
Businesses failing to meet these duties are keeping Home Office
stay up to date with changes in the rules - making them an attractive
coffers buoyant, with immigration fines providing a lucrative income
target for immigration enforcement.
stream. In the last quarter of 2017, over £11.5million in fines were issued to UK businesses for illegal working.
Civil penalties are in most cases issued following a site inspection conducted by Home Office officials. Immigration raids are disruptive;
Transportation remains a sector of focus for immigration
the site will be closed, documents will be requested and interviews
enforcement due in large part to the numbers of foreign
conducted. They are costly and stressful. Where enforcement
workers: 235k are EU nationals, 407k are non-EUs against 2,130k
officials allege immigration breaches, fines can be issued.
UK nationals. Regardless of how many foreign workers your
WANT TO KNOW MORE? Further information can be found at davidsonmorris.com
Many business owners will simply pay the fine without question,
concerned about the gravity of the allegations and the tight time
Can you demonstrate a consistent approach to immigration
frames involved, and because they are in large part unaware of their
compliance, and this breach was an exception? For example, you
rights to challenge the fine.
would not be expected to identity forged I.D. if you can show you took reasonable steps when checking an employeeâ€™s documents.
Challenging a Home Office fine: Questions to ask If your business is facing a fine for illegal working, you will need to
It pays for businesses to look at all of their options if facing a civil
act quickly. Assess the allegations that are being made against your
penalty for illegal employment. After all, how can employers be
business. If you can prove the Home Office has got it wrong, or have
held to account for falling foul of the rules where the Home Office
not followed the correct procedures, you may be able to have the
is guilty of the same?
fine either reduced or even cancelled. Anne Morris is managing director of business immigration solicitors, Your case will need to be looked at on its own facts, but we see a
DavidsonMorris, specialists in all areas of UK immigration including
number of common errors being made by the Home Office in its
challenging civil penalties for illegal working.
pursuit of fines which are resulting in fines being cancelled. Insufficient evidence Does the Home Office have sufficient evidence to support their allegations against your business? For example, the Home Office will need to evidence that any illegal workers were in fact employed or contracted by your company. Officersâ€™ conduct Did the conduct of Home Office officials during the inspection meet the required standards? For example, were any non-English speaking individuals interviewed with a translator present? Misapplied rules Has the Home Office misapplied or misinterpreted the rules when making their decision to impose a fine? For example, any unlawful arrests of foreign individuals during a raid could amount to racial discrimination. Unlawful entry Did officials have the relevant and lawful permission and paperwork to come onto your site and to detain suspected illegal immigrants? FORWARDER magazine
CARGOLUX FLIES HORSES 21 AUGUST 2018
TO ASIAN GAMES
argolux safely flew high value race horses from Luxembourg
qualified. With its vast knowledge and experience garnered in over
to Jakarta, Indonesia, where they participated in the
45 years, Cargolux fully integrates international standards in animal
Asian games this month. The four-legged sports stars
care, treatment and transport. Utilizing the superior HMC stalls,
will compete in the equestrian part of the Games which are held
Cargolux sets the standards in the transport of valuable horses.
in Jakarta from August 18th to September 2nd. This competition, based on the Olympic Games format, is held every four years in
This ad-hoc shipment was routed directly from Luxembourg to
an Asian or Middle Eastern city and gathers the best athletes from
Jakarta which required attentive preparation from the Cargolux
across the region.
Charter team, since Jakarta is not part of the regular scheduled destination catalogue. Authorizations and paperwork had to be
The part-charter operation, which was operated in conjunction with
requested before the flight to ensure minimal flight disruption and
JIT-EX, required careful preparation and planning to avoid causing
subsequent animal discomfort.
the animals distress during the transport. To ensure the flight went smoothly, Cargolux could count on its state-of-the-art HMC
Cargolux transports about 3,000 horses a year. With up to three
horse stalls and the dedicated CV alive team that specializes in the
horses per horse stall, the airline can accommodate 84 horses on
intricacies of live animal transportation. The custom-designed HMC
its Boeing 747-400 freighters and up to 90 on the 747-8F. As well
stalls provide increased stability and their double layer pallet base
as ATA, Cargolux is also a member of IPATA (International Pet and
reduces the motion feeling for the horses, greatly reducing the stress
Animal Transportation Association) and IATA LAPB (IATA Live
the animals feel compared to traditional single layer pallets. With
Animal and Perishable Board).
its expert staff, high professional standards and customized horse stalls, all the requirements were met to guarantee an optimal flight. Cargolux is a major industry player in the transportation of horses by air. The airlineâ€™s dedicated team of experts regards each animal as a special responsibility that has to be treated with utmost care. Cargolux is a member of ATA, the Animal Transport Association, whose aim is to ensure that animal handlers and attendants are fully
7 - 9 MAY 2019 | ANTWERP EXPO, ANTWERP HOST SPONSOR
The Port of Antwerp is the biggest breakbulk port and the biggest steel port in Europe. It is therefore logical to have a breakbulk conference in Antwerp.
Philippe Oyen, Chairman, Antwerp Shipping Federation (ASV) & CEO, Belgo-Iberian Maritime
Weâ€™re excited to be involved with Antwerp XL which will be internationally the most important exhibition for the breakbulk industry!
Kevin Stephens, Chairman-Founder, Project Professionals Group
Register your interest in visiting or secure your stand today www.antwerpxl.com | email@example.com +44 (0)20 3196 4301
INDUSTRY NEWS 28 AUGUST 2018
DELTA CARGO KIOSKS SUPPORT
INDUSTRY DIGITALISATION D elta Cargo (NYSE: DAL) has launched self-service iPad
In order to facilitate the booking process, Delta Cargo
kiosks in Atlanta and Boston, and is currently testing in other
encourages customers to pre-book their shipments on deltacargo.
hubs, requiring electronic air waybills (e-AWB) as standard
com and ensure they bring along all Consignee information.
operating procedure. The air waybill is a critical air cargo document
For further information on Delta Cargo please log onto deltacargo.
that constitutes the contract of carriage between the shipper and Delta.
com or contact the Delta Cargo Customer Service Center at
The new implementation supports Delta Cargo and the International
+1 800- DL-CARGO or +1-612-266-3900.
Air Transport Association (IATA) efforts to transition from paper air waybills to e-AWB and provides customers with a streamlined digital experience to book all U.S. domestic product shipments. Kiosks were first tested in Atlanta at all shipment acceptance counters, including DASH offices. Since the start of the trial, Delta Cargo has recorded a 94 percent increase from paper to e-AWB bookings for U.S. domestic shipments in Atlanta. Following positive customer feedback, these kiosks have now been rolled out in Boston, and will shortly be available in New York - JFK and Seattle cargo acceptance counters. Delta’s current eAWB penetration rate is 81.3 percent yearto-date, which is above IATA’s global goal of 68% eAWB for 2018. The introduction of Delta Cargo’s self-service experience contributes to a more environmentally friendly and simple booking process, while also providing expedited service to customers, With initiatives such as this we are working towards our goal of achieving 100 percent e-AWB penetration in the United States by the end of the year and internationally in 2019. Lindsey Jalil, Managing Director Commercial, Delta Cargo
Total freight forwarding expertise. Established in 1999, next year marks the 20th anniversary of Retail Transport Services. Over this time we have established a network of over 3500 European partners who are able to provide transport solutions for whatever freight movement you may have.
With one dedicated experienced point of contact on call 24/7, we will always find a solution We have waste licenses, DGSA for ADR shipments and are fully GDP compliant in the movement of pharmaceuticals.
With the resources to manage any freight movement, Retail Transport Services really are the ‘one-stop option’ for all your European transport requirements.
Export/Import Europe, Eastern Europe, Scandinavia, Ireland, UK Express, groupage, part loads & full loads Vans, 7.5 tonners, tail lifts, Euroliners, flat beds, coil carriers, frigo vans, frigo trailers Honest and open approach Experienced, dedicated and motivated team Fully GDP-compliant quality system According to EC Guidelines 2013/C 343/01 One dedicated 24/7 point of contact
Coventry: 02476 234566 • Manchester: 0161 9712140 firstname.lastname@example.org
www.retailtransport.com FORWARDER magazine
INDUSTRY NEWS 28 AUGUST 2018
RED TAPE FOR HAULIERS UNDER ‘NO-DEAL’ BREXIT
nternational operators will be hit with new red tape as they
The Government advises that operators would be required to
become ‘carriers’ of goods in ‘no-deal’ Brexit plans announced
submit two types of Safety and Security Declarations:
by the Government.
• Exit Summary Declaration (EXS) to the customs authority from which the consignment is being exported
The ‘Trading with the EU if there’s no Brexit deal’ technical notice says that hauliers would be responsible for their own Safety and
• Entry Summary Declaration (ENS) to the customs authority that the consignment is entering.
Security Declarations – a new move for the industry. This announcement is far too little and comes far too late. The announcement comes nearly two years after the Road Haulage
Hauliers have been waiting for practical advice on the worst-
Association began asking the Government to set out its contingencies
case scenarios for many months, yet the Government is leaving it
for a ‘no-deal’ Brexit.
to the eleventh hour giving businesses little time to prepare. Richard Burnett, Chief Executive, RHA
LCL SERVICE CAPABILITIES Complement and extend your network with the largest global reach of any NVOCC.
With more direct routes to more destinations at greater frequency than any other NVOCC, Vanguard Logistics Services has been demonstrating for nearly 40 years what sets us at the forefront of the less than container load landscape. • Weekly services to 50+ direct ports • 9 export receiving depots • Imports into Southampton, Felixstowe, Manchester and Glasgow
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With organically grown data built up over the last 10 years and over 25 consultants updating records of freight forwarders, shippers, supply chain and logistics departments worldwide, our data is unrivalled. We can run campaigns by geographical region or by vertical market.
Internal and external communications. Newsletter production as well as content writing as required. Newsletters are an excellent way to increase client awareness of new services and keep employees fully engaged.
Our Postal Mailshot data is the cleanest in the industry. We can produce postal mailshots in exactly the same format as our eShot campaigns. As with our digital marketing we are able to target geographical regions or verticals according to your requirements.
PAF Finder is a new section being added to FORWARDER magazine where you can talk about your Partners, Agents and Franchise (PAF) agreements. It will include promotional editorial and a section where you can advertise for a new partner, agent or franchise.
The FORWARDER Directory is a listing of freight forwarding companies, shipping lines, airlines, etc. The Directory has recently been redesigned to include all of the countries in each issue and to be a persistent, ever-evolving resource.
FORWARDERmagazine.com is the magazine, advertising space and Directory online. We offer a daily posting service straight to the site that gets shared across the whole of the Freight Media social platform including Freightabase, LinkedIn Facebook and Twitter.
CONTACT US: KATIE@FREIGHT-MEDIA.COM +44 (0)1454 628 771 FORWARDER magazine ISSUE32 28
FREIGHTMEDIA PROVIDES AN OUTSOURCED MARKETING SOLUTION FOR THE FREIGHT INDUSTRY
Significant front-cover exposure and 6-page Q&A in FORWARDER magazine about you and your company. Designed for the forwarder that wants to stand out from the competition and for use when presenting your services to clients. Includes a separate PDF booklet.
A two- or four-page spread in FORWARDER magazine ideal for anyone aiming to promote a new facility. As with ‘Move it Like…’ we can produce a handout that your sales team can use for client meetings and marketing campaigns.
An excellent way of promoting new services, new recruits or any exciting projects that you may have coming up. Over the next 12 months we will be covering various topics around UK regions, international trade lanes and vertical markets.
Our team of social media experts will post regular articles to increase brand awareness and exposure. Most of our clients are too busy moving freight to get caught up in perfecting their social media presence. We will take it off your hands.
Your website is your shop front and you only get one chance to make a first impression. We are here to ensure it’s an excellent one. Our digital marketing and design team will work with start-ups, SMEs or top-25 forwarders to forge their online presence.
Forwardingjobs.com is the leading job board for the Freight Forwarding Industry. If you are recruiting on a regular basis we can offer a range of services depending on your requirements and vacancies are included in the recruitment section of FORWARDER.
WWW.FREIGHT-MEDIA.COM 29 FORWARDER magazine
WOULD YOU LIKE TO SUBSCRIBE? TO FORWARDER?
e want as many people as possible to read this magazine and to get something from it. Pass it round
If you would like your own subscription to FORWARDER,
please complete the form, take a picture or cut out the
the office (and forward the digital verision to your
page and send it to subscriptions@forwardermagazine.
contacts). Just remember to get it back again, because it's intended
com or Freight Media Ltd, 8 Apex Court, Woodlands,
to be a retained resource for you to refer to again and again. Hence
Bristol BS32 4JT, UK. We'll be straight back in touch with a
the monthly topic and regional focus.
subscription cost based on your location in the world.
Company name Freight forwarder Ocean
Courier Air cargo
Shipping line Air courier
INDUSTRY NEWS MOVE IT LIKE... ASK THE EXPERTS REGIONAL FOCUS FORWARD LAW READ FORWARDER
AIR FREIGHT & AIRLINES
AMERICAN AIRLINES ENDS CARGO 2017 ON A HIGH NOTE A 23 JANUARY 2018
mericanâ€™s Cargo organisation announced an overall
cargo traffic growth for 2017, up 15% from the previous calendar year.
Americanâ€™s Cargo organisation announced an overall cargo traffic growth for 2017, up 15% from the previous calendar year.
This significant improvement followed a year-long effort to continue streamlining the customer experience with the introduction of new self-service tools to automate and improve the booking process alongside further implementation of new services like proactive shipment re-accommodation. Throughout 2017, the carrier also announced a series of business enhancements regarding its green initiatives, pharma capabilities and infrastructure, additional wide body routes and new destinations. Additionally, the airline celebrated its third consecutive Cargo Airline of the Year award in 2017 and 10 th Cargo Airline of the Americas award, among others.
WANT TO KNOW MORE? Further information can be found at bhworldwide.com
&H Worldwide, the world's best-in-class aerospace
In addition B&H will be implementing its freight optimisation
logistics supplier, has extended its relationship to manage
solutions for Flybe alongside continuous financial reporting
Flybe's time critical and heavyweight inbound and outbound
& analysis, and IT efficiencies led by its IT arm B&H InTech.
aerospace logistics. It will also support Flybe with Customs compliance services.
B&H will provide a range of time critical solutions to Europeâ€™s largest regional airline in order to manage its complex supply chain and
B&H has demonstrated a clear understanding of
ensure the carrier's aircraft stay in the air. The program will be
the imperatives under which Flybe requires to operate
managed through B&H 24/7 365 Control Tower based at its London
and has played a critical role in efficiently providing the
Heathrow facility and it will use its unique, cloud-based, in-house
essential components for delivering the effective ongoing
designed IT system OnTrack to manage the process.
aerospace logistics solutions we need. We are pleased to have found such a professional, reliable service provider
With the Flybe network now extending to some 77 airports,
and look forward to working with their teams through our
improved transit times and greater visibility of aerospace shipments,
combined with cost reduction and fast delivery, are essential
Keith Earnden, Director for Engineering & Maintenance, Flybe
components for delivering ongoing aerospace logistics solutions. AOG and time-critical logistics need specialist teams to manage and deliver the parts and the award-winning B&H teams have the skills and experience to deliver just that. We are delighted by Flybe's decision to extend the relationship with this contract and will be putting in place plans to ensure they benefit from a continuous improvement program for their aerospace logistics which not only meets, but exceeds their expectations. Stuart Allen, CEO, B&H Worldwide
30 OCTOBER 2018
GLOBAL AEROSPACE LOGISTICS CONTRACT FORWARDER magazine
AIR FREIGHT & AIRLINES
21 SEPTEMBER 2017
CARGO IQ LAUNCHES
AIR CARGO INTELLIGENCE HUB C argo iQ has launched online self-service access to its data,
Cargo iQ members are focused on quality in the air cargo industry
giving members real-time information on performance for
and our new Hub will help demonstrate the value that air freight
the first time, enabling them to develop new products and
brings to the global logistics market. Members will be better able to
explain to current and potential customers exactly what it is they are paying for, and offer them a choice of products – something new
Cargo iQ’s ‘Air Cargo Intelligence Hub’ gives its members access
and refreshing for the somewhat traditional air freight sector.
to their data on any given route and produces customized reports, allowing them to compare their own performance against Cargo iQ
Cargo iQ launched its Air Cargo Intelligence Hub today at its
standards, and that of the Cargo iQ community overall.
Commercial Summit in Geneva, where the IATA interest group also revealed a new Sales Toolkit, including a short animated film
Cargo iQ members work with shared shipment planning called
outlining the value of the organization.
route maps, based on its Master Operating Plan (MOP), which measures each individual cargo journey from shipper to consignee
Delegates were joined by Alex Veitch, Head of Global Policy at the
against 16 milestones.
Global Shippers’ Forum (GSF), who brought a customer perspective to the debate.
Through analysis of the data generated by these measurements, members can work with their customers and suppliers to improve
Cargo iQ members continue to innovate and make quality the focal
performance, develop new products, and drive quality in the air
point of the air cargo industry, collaborating to improve airfreight,
and using Smart Data to optimize their products. Our work with shippers shows the need to have timely and clear information shared
Our members can now analyze their data and see it in an easy
and our members understand that better than anyone. Cargo iQ
to understand, meaningful way; giving them the tools to focus their
will take part in GSF’s next meeting in preparation of a joint launch
resources to where they need to improve processes, and supporting
of the industry’s first shipper KPIs later this year, marking another
them to optimize their products and requirements both for their
important milestone for our industry.
industry partners and of course, our customers, the shippers.
Henk Venema, Chairman, Cargo iQ; Senior Vice President, Global
Ariaen Zimmerman, Executive Director, Cargo iQ
Head of Network Carrier Management, DHL Global Forwarding
The Hub is one of a series of initiatives aimed at improving the value Cargo iQ delivers to its members and to the industry as a whole, which has included the appointment of independent auditors.
ABOUT CARGO IQ
Cargo iQ is an IATA interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry. Cargo iQ operates as a not-for-profit membership group supported by IATA and composed of over 80 major airlines, freight forwarders, ground-handling agents, trucking companies and IT solution providers globally. Cargo iQ members developed a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones. As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by IATA as a recommended industry practice, describes the standard end-to-end process of transporting air cargo.
AIR FREIGHT & AIRLINES
10 JANUARY 2018
RETURNS TO HACTL E VA Air has appointed Hong Kong Air Cargo Terminals Limited (Hactl) as its handling agent, with effect from 5th January 2018.
Hactl will provide all cargo handling services for the airline’s
operations from Hong Kong, which include over 60 passenger and 8 wide-body freighter flights per week.
EVA Air also plans to use the SuperLink China Direct road feeder services provided by Hactl subsidiary Hacis, to extend its catchment to include the Pearl River Delta (PRD) region. The Hacis network will shortly be extended with the opening of a ninth depot in the western PRD and, in conjunction with the opening of the Hong Kong–Zhuhai–Macao Bridge, this will reduce trans-PRD transit times by two thirds. It is a pleasure to return to Hactl, extending our long-term and highly-successful previous collaboration. We particularly look forward to using the Hacis road feeder services system to maximise our capacity utilisation. Peter Chang, General Manager, Hong Kong, EVA Air
We are honoured to welcome back our friends from EVA Air. Hactl’s recent investments in its IT systems and our future plans to enhance our systems will ensure EVA Air enjoys an even better customer experience in the future. Mark Whitehead, Chief Executive, Hactl
WANT TO KNOW MORE? Further information can be found at www.hactl.com
ABOUT HACTL Launched in 1976, Hong Kong Air Cargo Terminals Limited (Hactl)
Its base, SuperTerminal 1, is Hong Kong’s largest cargo handling
is Hong Kong’s largest independent cargo handler, serving more than
facility, with an annual design capacity of 3.5 million tonnes.
100 airline companies and 1,000 freight forwarders. Hactl’s subsidiary Hacis provides scheduled road feeder services to/from 7 key points in southern China’s important Pearl River Delta region. Hactl’s world-leading, self-developed IT system, COSAC-Plus, links it with airlines, freight forwarders, agents, shippers/consignees, Airport Authority, Civil Aviation Authority, Census and Statistics Department, and Customs and Excise Department.
SUPERTERMINAL 1 AT A GLANCE •• Opened 1998
•• 395,000 sqm floor area •• 3,500 bay, multi-level container storage system, served by 40 fully-automated driverless ATVs •• Additional storage for 1,573 empty units •• 10,000 bay automated stillage storage/retrieval system for loose cargo (box storage system) •• More than 466 pallet workstations •• 313 truck docks •• 2,400 staff •• Facilities for livestock/bloodstock, perishables (30 dedicated truck docks), valuables (dedicated zone for handling 9 armoured vehicles simultaneously), hazardous/radioactive cargo •• Over 1,000 CCTV cameras throughout; card-controlled access; personnel-free cargo storage zones •• Design capacity: 3.5 million tonnes per annum •• Record throughput in one day: 10,184 tonnes
WFS OPENS PHARMA FACILITY IN COPENHAGEN 13 DECEMBER 2017
& WINS NEW AIR INDIA CONTRACT
orldwide Flight Services (WFS), the world’s largest
Earlier this month, Brussels became the first WFS cargo station
air cargo handler, is continuing to enhance its ability
in Europe to achieve IATA CEIV Pharma certification. WFS is also
to handle pharmaceutical cargoes with the opening
working towards Good Distribution Practice (GDP) or IATA CEIV
of a new temperature-controlled facility in Copenhagen.
Pharma certifications at other major locations across its network, which also includes building new facilities in Paris and Milan. In
The investment is in support of WFS’ airline customers’ growing pharma
Brussels, WFS has installed two new dedicated pharma cells in
volumes and WFS’ own IATA CEIV Pharma certification programme
its main warehouse offering 15-25°C and 2-8°C temperature-
in Denmark, which it expects to complete in early 2018. The facility
has the capacity to store up to 16 cargo units and offers separate temperature chambers offering both 2-8°C and 15-25°C environments. Each lane in the building is also equipped with an electronic rollerbed system to expedite the handling of pharma shipments. The WFS team in Denmark is also celebrating winning the cargo handling contract for Air India’s new three times weekly Boeing 787 passenger and cargo services linking the country’s capital city with Delhi. We are delighted to be handling cargo carried onboard Air India’s new non-stop services between Denmark and India, which offers a direct trade link for exporters and importers in both countries. WFS is also progressing towards its IATA CEIV certification in Denmark with the opening of our new cooler facility to supports our customers’ premium cargo products for temperature-sensitive pharma shipments. Jimi Daniel Hansen, General Manager Scandinavia, WFS
VACANCIES TO FILL? WANT TO KNOW MORE?
Further information can be found at europa-worldwide.com
uropa Road, dedicated division of the ambitious BUSINESS DEV. aMANAGER independent logistics provider, Europa Worldwide Group,
has added two additional services to its operations in
SALESbyDIRECTOR Denmark sealing a new partnership with leading Nordic logistics company, FREJA.
OPERATIONS MANAGER TRANSPORTATION BROKER FREJA’s reputable capabilities as a Scandinavian market leader, handling over 1.6m consignments per year, has enabled Europa to AIR FREIGHT SALES EXEC.
Our decision to work with FREJA is set to have implications
increase its daily Danish services. The route, which previously ran
on our whole European operation, with additional import services
one way for exports, will now operate in both directions every day
already providing huge benefits for existing customers, whilst also
between Copenhagen and Denmark’s second largest city, Aarhus IMPORT OPERATOR
attracting new customers who can now capitalise on our increased
and Europa’s £30m groupage facility, 1hub, in Dartford.
capabilities. As a business we have hit some major milestones in the
KEY ACCOUNT MANAGER
past year and for the road division to reach its ambitious targets for
DEV. MANAGER TheROUTE new partnership comes at a time of rapid growth for Europa,
the future, it’s essential to work innovatively and stay at the forefront
which is currently achieving 25 per cent volume growth across all
OCEAN FREIGHT BDM
of developments in our field. Working with leading players such as
divisions and aims to strengthen the company’s presence in Denmark
FREJA, which operates some of Scandinavia’s most specialised freight
and the rest of Scandinavia. The new daily routes, paired with a
and IT systems, will help to strengthen our growth trajectory, cater
competitive pricing strategy and efficient service, help to further
for increasing demand for our services, improve efficiencies and help
expand Europa’s European footprint and realise its ambition to
to grow our customer base in the UK and Denmark.
become market leader between the UK and the continent by 2018. Europa’s turnover pushed through the £100 million mark at the Operations Director at Europa, Dan Cook, said FREJA has facilitated
end of 2016 and the business’ goal is to reach £200m by the end
a huge step forward for Europa’s Danish product offering...
of 2018. It currently operates 35 road routes across Europe, 20
GET THEM NOTICED IN FORWARDER'S RECRUITMENT FOCUS of which run daily. As well as its specialist European road freight solutions, Europa also provides dedicated air and sea, warehouse and showfreight services.
EUROPA DOES THE DOUBLE Get your freight and logistics vacancies
Your roles will also be seen at
seen by the cream of the forwarding
FORWARDERmagazine.com in the
industry. FORWARDER goes out to thousands of freight executives and managers every month.
Recruitment Focus section. Call us now...
+44 (0)1454 628 773 or email Kelleigh: email@example.com
FORWARDER Directory POWERED BY
The FORWARDER Directory is a catalogue of freight forwarding companies, shipping lines, airlines, etc. that specialise in shipping to or from major countries throughout the world. You can place any size advert from a free single-line entry to a double-page spread to promote your strongest services. Our team can advise you on how best to use the space. If you wish to advertise, please contact Dom...
firstname.lastname@example.org or +44 (0)1454 628 794
NEW... UK DIRECTORY NEW
DIREUK CTOR UK li Y stings
b then by sp y region, eciali sm
INTRODUCING OUR NEW SECTION... UK specialisms, divided into the 12 UK regions we judge to be most familiar to the freight industry professional at work. From 'abnormal loads' to 'warehousing & storage', if you need it done, it's in here.
www. FORWARDER Directory .com FORWARDER magazine
MOVE IT LIKE...
September 2018 WEBSITE
Web, mobile, tablet TWITTER
email@example.com +44 (0)1454 628 794 +44 (0)1454 682 775
CRAIG SAYS... Freightabase is free to use with no money or mark-up on shipments
reightabase is an online digital platform for sourcing
Freightabase allows the exporter or importer to either fill
specialist carriers to/from any part of the globe. You
out a very simple quote form that the customer services
can source all carrier types, ranging from airlines,
team will action, or search on the loading list or Directory.
shipping lines, freight forwarders and parcel carriers. At
The loading list allows you to find a carrier that specialises
Freightabase, we understand that consumersâ€™ needs are
in a specific shipping route. The Directory allows you to
changing, and with the constant time constraints freight
search by town or keywords.
buyers need to make educated decisions quickly. The whole idea of a shipping manager being able to source information to make a well-informed decision is exciting.
MOVE IT LIKE... Q A
Tell us about how Freighabase developed. Freightabase has always been something I have felt passionate about. I was working on a similar project called ‘Freight Pages’ back when I owned my forwarding business 20 years ago. I have been waiting for the right time for the industry to be ready for this product. Having seen what
I have worked in the freight industry since I was 16. The last thing I will ever want to do is undervalue it!
What will Freightabase offer that will set you apart from your competitors? Freightabase is free to use with no money or mark-up on shipments. We will make our return on advertising as opposed to per shipment. This will make it far more appealing to the user and it won’t be price-led as other digital
Amazon has done to retail, it is clear that now is the right
platforms. I want my advertisers to be able to sell on value,
time, and internet users are ready.
not compete on price.
There are so many things a freight buyer needs to consider when selecting a carrier. I want to encourage quality users who want to make educated buying decisions, based on factors such as: locations, overseas agents/partners, vertical markets and mode of transport. I have worked in the freight industry since I was 16. The last thing I will ever want to do
How do you think Freightabase will impact the freight industry? I think that Freightabase has been a long time coming. The industry is crying out for a neutral online resource. The visionary carriers will jump on very
is undervalue it! So, my aim is simple: professional shippers
quickly with the others joining shortly afterwards.
looking for professional carriers. Dutch auction dissatisfaction
Overall, I think Freightabase will have a positive impact
is not sustainable, as we are not selling car insurance. So, whilst
on the sector providing a heathy flow of warm sales
I agree completive pricing is important, the per shipment price
leads for its supporters.
is by far not the whole picture. What value can a courier add? What specialisms do they have? In summary, we refuse to be
as price-led as other digital platforms.
How does Freightabase work? The platform is very easy to use, broken down into the following sections:
How will consumers of Freightabase be able to access the platform? (E.g. online, apps etc.) Yes, the website is live now, and It went for internal trials on September 10th. The existing site is mobile friendly with very prompt access to the quick quote form. We have plans to launch an app
simply complete, and customer services
early part of next year for increase global usage
will run a search for you.
Loading list Find a specialist carrier to/from any collection/delivery point. Select one of the multiple carriers and search enquiry.
Directory Key search word by name, town or speciality. Also covers services to industry
What is your biggest achievement through the making of Freightabase? To be honest, I am amazed at the high level of support we are getting already. We have some big names already looking to support the site, such as DSV, Emirates Air Cargo, Turkish Airlines and Pallex, all backed up with a very string global list of
We also have a live-help function online and a telephone
SME carriers. Over 200 carriers were listed on the
number for the customer services team. Naturally, due to
site on the day of the launch. For me, that shows
the volume of enquiries the service generates, we have made
it simple to use.
MOVE IT LIKE... Q A
How did you overcome your biggest challenge? The biggest challenge is simple: clients won’t commit until they know it works. To be fair, neither would I! So the solution was to charge carriers to be listed either under the countries they ship to, or the services the offer. We offered our clients a month completely free of charge. The challenge, with any marketing, is getting clients to commit and allocate enough budget to allow us to get the product to work. The solution was keeping the pricing very simple and being able to produce tangible results. Ultimately, people don’t mind paying for something if they know it works. We can run our clients a report on every quote the site has generated at any time, providing tangible results that our client feels comfortable with and wish to continue investing in.
CRAIG SAYS... Ultimately, people need to feel valued and appreciated.
What plans do you have for the launch of Freightabase? Although the site went live on Monday 10th September, we still had a few fi nishing touches to make. We are launching the site in the UK and the US officially on Monday 1st October 2018.
Where do you want Freightabase to be in a year’s time? Our initial push will naturally be the UK and the US markets. However, Freightabase is a global platform so I would like to roll it out globally.
How would you deﬁne your business culture? Our culture is a fun environment, but we also get the job done. We are constantly looking at ways to improve our service. I believe a happy team look after clients better, so
Overall, how has the production & making of Freightabase been? As with any IT project, it has had its ups and downs. We have had holiday season and the odd bug to fix, as you would expect. Overall, it has been
my staff morale is important to me. Most of my team share
good, and we have landed a Phase 1 useable platform.
my vision and where the company is heading progress-wise,
The development team are already working hard
so they have plenty to be motivated about.
on numerous functional improvements for Phase 2. Freightabase will never be finished. It will evolve
How do you get the best out of your team?
over the coming years, as all .coms have!
Getting the best out of my team does vary between sales and the back office. Ultimately, people need to feel valued and appreciated. Naturally, we offer commission for sales people, and project bonus for the developers, but you need to go beyond that. We arrange regular team nights out to improve team work and interdepartmental collaboration. Once a month, the team vote for that current month’s MVP (Most Valuable Player), which is a really nice way of the team recognising who has gone the extra mile that month. The winner, I take out for lunch and give a half day. It’s a win-win for me!
MOVE IT LIKE...YOU
I was delighted to appear in the FORWARDER magazine ‘Move it Like’ showcase earlier this
year. The opportunity to speak candidly about the success of our company, my influence on that, and
the ingredients that contribute to our continued success was appreciated. NNR is a global ‘premium brand’ that, although established for over a 100 years in Asia, is not particularly well known in the UK. The feature in Forwarder Magazine offered the stage for us to future promote our business. The moniker ‘secret assassin’ and ‘largest company you’ve never heard of’ no longer suits the brand and size of our global group, therefore features like ‘Move it Like’ in a classy glossy such as FORWARDER are the perfect vehicle to help change that perception. Now I’ve recovered from the marginal discomfort
of a little more attention than normal (!), I can reflect that it provided a strong and personal message that many of our key partners and customers read and responded favourably too. Lee Griﬃths, NNR
FEATURE ON THE COVER OF FORWARDER
WHETHER IT'S A 'MOVE IT LIKE', A NEW SERVICE, A FEATURED ROUTE, A TECH PRODUCT...
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DONâ€™T TAKE OUR WORD FOR IT... In 2017 I was proud to be included in the popular FORWARDER feature 'Move It Like'. As a leading publication within the logistics
industry, FORWARDER's unique feature presented an ideal opportunity to discuss my journey as a global air freight expert and
highlight how Ligentia continues to meet our customers' requirements through customised solutions. I found the process rewarding and my relationship with FORWARDER has continued to develop as my career has progressed to a global role. I would highly recommend
being part of a future 'Move it Like' feature to anyone seeking successful exposure within the logistics industry. Lee Alderman-Davis, Ligentia
FORWARDER magazine ISSUE32 49 ...OR EMAIL RICHARD@FREIGHT-MEDIA.COM
AIR FREIGHT & AIRLINES
he first three months of 2018 was a bit of a rocky start for the air freight market, however, April and May have seen the sector pick up with Asian airlines seeing cargo demand growth improve with it registering a 7.9% increase in demand to 979m cargo and mail revenue tonne km’s. WorldACD state that the cargo volumes increased by 4% in April, plus a 4.8% improvement during the
first quarter. With this rather positive pick-up, FORWARDER thought it was about time we looked at the good practices that make air freight market, one that many see as the way most glamourous version of freight forwarding. Whether it be aid relief or more luxurious, expensive items heading off to hard to reach areas is a trade that needs plenty of consideration. The numerous airlines and charges can become a confusing set up for anybody new to the air freight market, but if you follow some of our tips you’ll partaking in the surge the sector is currently going through and set to maintain through the rest of 2018.
KNOW YOUR REGULATIONS Understanding the regulations that govern your cargo’s inevitable trade route and the form of transport they are on is vital to the overall efficiency of your distribution. Regulatory compliance must be electronically integrated with logistics operations, failing which can lead to costly fines and slower performance. As different countries have different rules and methods of paper work related to goods as well as transportation modes and types such as export, import, customs declaration and in-transit, an in-depth understanding of local requirements is extremely necessary.
KNOW YOUR CARRIERS You wouldn’t buy a new, expensive car from a sketchy bloke in an alleyway, (or maybe you would, who am I to judge). So, using a carrier that you know nothing about, or a company with a less than favourable industry reputation, is a risky game to play. Research and finding the right company for you in the air freight game is crucial. Understanding how your cargo may be handled by different carriers and having a precise list of who you need to use for different countries, along with different cargo, is strongly advisable.
COSTS Possibly the most obvious of all on this list. Air freight is synonymous with being the expensive cousin of other forms of distribution. This means, along with your carrier research, you need to weigh up their overall costs and find the fastest, most cost-efficient way of flying your products to certain destinations. Unfortunately, there is no right answer with cost efficiency and air freight. If your cargo needs shipped from A to B by plane, you may find a fixed price. All you can do is shop around and find the best one.
BUILD RELATIONSHIPS Whilst driving the cost of cargo that needs shipped may prove to be difficult. The competitive nature of freight forwarding doesn’t end in the air, and having a robust network of industry practitioners could, eventually, lead to cheaper charges or efficiency in other formats. The industry is filled with people willing to help you out, well at least in my experience, so, a smile and some loyalty to could go a long way within the air freight market.
SECURITY Whilst efficiency is prominent when using air freight, understanding your carrier’s security capabilities is also prominent. The threat of terrorist activities always makes air freight a secure distribution method. However, this doesn’t mean that they are water-tight and may well not be the best pick if you are exporting precious cargo. The reality is that you should check out every possibility when it comes to air freight. Leaving it to chance could prove to be rather costly.
KEEPING UP WITH AIR CARGO GROWTH FORWARDER magazine
AIR FREIGHT & AIRLINES
ver a long period of time, there has been a great debate regarding if UK airports will be able to continue absorbing the growing volume of cargo passing through them. Whilst some industries might look on and say that it is a first world problem – to complain about ‘too many products’ at your disposal – this is an increasingly worrying issue for freight
forwarders around the world. The surge in traffic during the peak seasons has been overwhelming airports for years, including some of the large gateways, exposing inadequate cargo capacity. Major of London, Sadiq Khan, has commented in the past that there is a “need for increased flight capacity in this part of the country and that is why he is in favour of a new runway at Gatwick, which would bring about the increase in capacity we need as well as new jobs and growth”. A bit of a tangent from the latest Heathrow rhetoric, but nonetheless relevant that capacity issues are plaguing our airports. The big question is, what can be done to improve this? Aside from the obvious expansions of airports, there are several other options to help us overcome the current capacity conundrum, and to help streamline the flow of cargo through UK airports.
I know, I know. Nobody wants to hear about how taxation can benefit us. But if we don’t want an environmental headache that comes with expansions of runways, it could be a (fairly) painless way of helping curb capacity issues. Whilst bigger airports won’t agree with this, removing the model of Air Passenger Duty from smaller airports will encourage airlines to base more flights at airports of a smaller size. This could result in freeing up enough money for carriers to see benefits in using the smaller airports, rather than constantly overloading Heathrow with cargo.
The Internet of Things is something that I have spoken about in many articles before, and essentially the idea behind it is to digitally connect inanimate objects for them to send useful information. How would this solved capacity issues? With better rail and road connections to smaller airports across the country, passengers could more easily choose alternatives to Heathrow and Gatwick. This may seem like wishful thinking; however, many freight experts have predicted that the IoT will eventually become an integral part of forwarding, cutting back on human error whilst providing an incredible amount of efficiency to practitioners.
THE BALANCING ACT
You might have read headlines that follow something like “airports stretched to 98% capacity”. And whilst it may seem appealing to jump on the bandwagon and start screaming for expansions, stop and ask yourself: are we making the most out of what we have? If two or more runways are available and can be used independently of each other, then the key to maximising capacity is to ensure each can be fully utilised always. Flexing the mode of operations and allowing take off and landings from each runway, or even implementing HIRO – a bit niched a stretch to be used at some of the UK’s busiest airports, I know – are just some of the ways that we can utilise the space that we have already got, and start to help deal with the capacity issues that plagues the industry.
CAPACITY CONUNDRUM FORWARDER magazine
ASK THE EXPERTS
AIR FREIGHT & AIRLINES
Rachel Jefferies, Editor, FORWARDER magazine
A BIRD'S-EYE VIEW OF
SUCCESS IN AIR CARGO
Air freight is widely recognised as the most efficient form of transport; the quick turnover making it the primary focus of many forwarders. But air freight is especially cut-throat due to the high demand, so what exactly are the secrets of mastering the trade? FORWARDER asked the first licensed air freight forwarder in Japan - NNR Global Logistics. From a Group established in 1908 in Japan, NNR Global Logistics has since grown organically to over 100 air freight stations worldwide that manage over 150 Million kilos of air cargo a year. That’s around 1,500 jumbo jets of capacity! If that’s not enough to raise your eyebrows, NNR UK achieved organic revenue growth of 13% last year; amazing for a mature business in a tight sector. Intrigued by how they do it? NNR reveal their secrets and the reasons behind their continued success. Don’t take it from us, ask the experts.
FIGURE OUT YOUR COMPANY VALUES Before we delve, it’s important to strip it back to basics. Your company. Priding your business on its ethos is vital, but before you can proudly do so, you need to pinpoint these values. It’s a given that you should be aiming to be better than your competitor but thinking too much about what other companies are doing may distract you from your own objectives. Continually reassess: what are your company goals? How do you expect these to be achieved? Strategy, investment, profit and most importantly, customer suitability are all elements that should be considered. NNR recommends: Focus on your core values and build your company around them.
It is essential that our customers
understand that our objective is to provide confidence through extreme quality; providing the world’s highest level of service from a trusted global corporation.
AIR CARGO STRATEGY
available flight’ service, so they no longer look for consolidation.
Once you have defined your company values, you will have an
back to us because they know our service will offer the best value;
indicator of what you should be spending your time and money
quality that always outweighs other brands.
Even though many of our clients are price conscious, they come
on. Choosing a consolidated strategy versus express can be risky, especially if the price is higher. Consolidation generally works out as the cheaper priced option, but does this always mean is it the
most suitable for the customer or profitable for the forwarder?
Developing a strong relationship with a carrier will not only
At first glance, yes, however looking at the bigger picture, not
contribute to your business running smoothly but will make the
necessarily so. Consolidated services often run the risk of becoming
service you are offering easier to manage. If your work behind the
a false economy. What seems like the cheaper option could, in
scenes is smooth, every other element of the business will be at an
fact, end up being one you have to fork out for. If a shipment
advantage. Your carriers are just as important as your customers,
waits for a consolidation, doesn’t make it onto a flight or misses a
because without your carriers, your business would be impossible.
connection, making last-minute changes can be expensive for both NNR recommends: Make effort to reach out to your carriers
your company and your customer.
regularly. NNR recommends: An express service.
During times where additional capacity is required or
We definitely aren’t
during dreaded capacity crisis, it’s essential that our relationship
selling cheap services, but we do offer the best value for money.
enables us to negotiate capacity beyond our pre-bookings or Block
Everyone’s looking at cost but air freight is generally used for speed
so there can be a supply chain mismatch with Economy services. Air freight is where you want consistent quality.
INVESTING IN YOUR CUSTOMER
We have all heard the phrase: communication is key. But above all,
Whilst offering an express service over consolidation can be a slightly
arises that may affect delivery. Shying from problems through lack
more expensive, investing in your service will deliver better value
of communication with your client will only end badly. Rectifying
and guarantee your customers will return in the future. NNR believe
a situation in the correct manner will enhance your business
that offering an express service is the reason for their impressive
reputation. Maintaining a positive and informative relationship with
client retention ratio. New customers are great, but retaining
your client will further their reason to stay faithful to your company.
communication is appreciated. Even more so if a potential issue
customers is even better. Nine of the top ten NNR customers have been working with NNR for over ten years, showing the true value
NNR recommend: Always be the one to address the customer,
they offer. A tailored service will prove to each of your customers
don’t make them have to approach you.
that they matter, putting you ahead of your competitors.
bad news but occasionally things beyond our control can prove
No one wants to hear
challenging. Keeping the customer informed all of the time is NNR Group recommends: Taking a wider viewpoint.
of our customers are used to our strategy. We give them the ‘first
absolutely critical. We like to see these moments as an opportunity to demonstrate our value, rather than a problem.
ASK THE EXPERTS
AIR FREIGHT & AIRLINES
ith air freight currently accounting for 40% of UK
With little leadership or guidance provided by the government,
imports and exports by value*, its importance
airlines have begun their own contingency planning in the event of
cannot be underestimated. From delivering life-
the UK crashing out of the EU. For example, next month RyanAir
saving pharmaceuticals and vaccines to high end engineering and
will introduce a ‘Brexit clause’ to any flights booked to depart
manufacturing goods, air freight plays a vital role in maintaining the
after March 2019. The clause will warn customers their tickets may
health of the UK economy and its citizens. But uncertainty grows
become invalid if aviation regulations are disrupted by a no-deal
around its future as an aviation deal with the European Union (EU)
Brexit. With so much uncertainty surrounding flying post-Brexit,
for post-Brexit arrangements remains to be agreed.
RyanAir felt it had little choice but to prepare for every eventuality.
Without a suitable agreement in place, Freight Transport Association
And while the government has begun releasing its no-deal Brexit
(FTA) fears Brexit will be disastrous for any business transporting
papers, the industry needs much more detailed information and
freight by air and their customers. The departure from the single
advice on how it can prepare in the worst-case scenario of a no-
market will terminate the automatic right for planes to fly between
deal situation. Most importantly, the logistics sector needs practical
the UK and EU27 countries; it will also mean the UK relinquishes its
solutions that go beyond mere damage control – the industry
rights granted as a member of the EU’s single aviation market. This
contributes £121 billion Gross Value Added (GVA) to the UK
partnership governs flights within the EU and any other countries
economy and this should not be threatened.
the EU has struck a deal with, such as the USA. Without an agreed air deal and with no automatic access to the partnership, planes
With Article 50 invoked over a year ago, FTA finds it appalling that
from 44 countries worldwide would no longer be legally permitted
the government has still not reached a deal with the EU on such a
to arrive or depart from the UK.
basic matter: the movement of people and goods by air. The logistics industry is the beating heart of the economy; it is poised to continue
After March 2019, the UK will also be exempt from regulations
stocking businesses, hospitals, factories and schools with goods
implemented by the European Aviation Safety Agency. The UK
post-Brexit, but desperately needs leadership and guidance from
Civil Aviation Authority may decide to continue following the rules
the government to be able to do so. If trade between the UK and the
regardless – despite having no legal responsibility to do so – but this
Continent is to keep moving after 29 March 2019, FTA advises the
could be costly and time consuming to implement. Of course, the
government to seek an agreement with the EU as an urgent priority.
UK also has the option of crafting its own safety regulations and working with the EU to reach an agreement on these.
FTA will continue supporting its members in their efforts to prepare for Brexit. To help operators understand and adapt to the
With so little time and so much to consider, FTA finds it very
changing international landscape, a one-day conference on Brexit
concerning that discussions on a future aviation arrangement
preparations will be held in the Midlands on 28 November, while
between the UK and EU appear to have stalled. And, unlike other
three International Road Transport Operator Conferences will be
areas of the UK-EU trade relationship, aviation cannot fall back
held across the country in October 2018. For more information, and
on the guidelines of the World Trade Organisation – there are no
to book a place at these events, please visit www.fta.co.uk/events
international rules in place to run to if all else fails. James Hookham, Deputy Chief Executive, FTA
*according to research by FTA FORWARDER magazine
KEEP THE PLANES FLYING
AFTER BREXIT FORWARDER magazine
ith an economy worth £5.7 billion, Southampton
FTA has several concerns with the council’s proposals. Firstly,
is a key commercial hub on the Solent. It’s
the area specified is larger than the logistics industry originally
expected to place as the sixth fastest-growing
anticipated. With an estimated 7,400 businesses across the city,
urban economy in the UK in 2018 – thanks to its bustling port
including brands such as P&O, Ordnance Survey, Garmin and
and thriving city centre – but there are troubled seas ahead with
B&Q, it will bring thousands of businesses and operations into
the introduction of a Clean Air Zone (CAZ).
its scope unnecessarily. As operating costs soar, businesses may be forced out of the city into more affordable areas.
By reducing the number of highly polluting vehicles entering a city, CAZs are designed to improve the air quality in very
Most worryingly, the port of Southampton will be included in the
populated areas. In addition to Southampton, five other cities
zone. As the UK’s leading port for automotive trade and the UK’s
– Derby, Nottingham, Birmingham, London and Leeds – are
second largest container terminal, the CAZ could threaten the
expected to adopt schemes before 2019.
port’s dominant position in these fields. Once again, businesses may be forced elsewhere to CAZ-free ports.
While the introduction of Clean Air Zones is a much-needed initiative nationwide – more than 40 UK towns and cities currently
With this in mind, FTA has requested Southampton City
exceed air pollution limits – FTA has serious concerns over its effects
Council provide vehicles with an exemption route. While the
on local businesses and freight operators if the plans are poorly
council has allowed operators two free passes per calendar year,
considered. And that’s exactly what’s happening in Southampton.
when you consider how many commercial vehicles need to travel through the city on a regular basis, it’s clearly not enough.
The public consultation for the Southampton City Council’s outline plans closed on 13 September and received more than
To assist operators in their planning for CAZs, schemes should
3,500 responses. The council’s preferred option is to introduce
be harmonised nationwide. Operators need at least a year to
a formal class B charging CAZ. Any vehicle which does not
prepare. After all, lead times to purchase a Euro VI truck alone are
comply with emission standards set by the European Union–
up to 12 months, and for those needing to alter existing vehicles to
which is Euro VI for diesel and Euro V for petrol – will be
achieve compliance, they can be significantly longer. The proposed
fined upon entering the zone. All new vehicles produced in the
start date of October 2019 does not leave adequate time to
UK must meet these standards – which include a plethora of
prepare their fleets. And with Ultra-Low Emission Zones and the
environmentally -friendly features – and there’s also the option
Direct Vision Standard coming into force in October 2020, FTA
to retro fit older vehicles. Whereas previously Southampton had
recommends all air quality schemes are delayed until this date
a non-charging CAZ, introducing a charging version is expected
to ensure nationwide harmonisation and easier implementation
to deliver compliance within the shortest time possible. As this
for operators. The daily charge for HGVs should also be set at
will lead to the highest total reduction in NO2 concentrations,
£50 – the figure already set by Leeds City Council – rather than
it’s likely to deliver the greatest benefit to public health.
the proposed fee of up £100 per day.
WANT TO KNOW MORE? Further information can be found at www.fta.co.uk
Southampton City Council must now submit its business case to the Secretary of State and await the outcome. FTA has submitted its feedback to the council and pleads for it take the recommendations on board. While poor air quality poses a threat to public health, it’s important CAZs are designed and implemented to also protect jobs and local businesses. Rebecca Kite, Environmental Policy Manager, FTA
SOUTHAMPTON’S CLEAN AIR ZONE
& ITS EFFECT ON THE LOCAL ECONOMY FORWARDER magazine
ith the Felixstowe crisis and Brexit uncertainty
Despite this damning prediction, proposals for a ‘Clean Air Zone’
dominating the headlines in current industry news,
(CAZ) in the region have been rejected this month by haulage
you’d be forgiven for thinking it’s all doom and gloom
companies and the Isle of Wight council alike. Southampton City
in the UK right now when it comes to shipping. This month’s Solent
Council have called for the CAZ to be introduced by 2019, with fines
focus shows that this isn’t the case, with waves being made in the
to be introduced for those who flout new regulations.
During an open Q&A between Southampton City Council members September kicked off with some great news for UK ocean freight in
and 36 local businesses, Isle of Wight Councillor Dave Steward said,
particular, and has seen Southampton-based company, Red Funnel,
The IW Council is objecting to the proposed zone as there has
confirm that their plans for a £10 million freight ferry are on schedule
been no impact assessment for the Island and we continue to have
for a Spring 2019 launch. The ferry company’s CEO, Fran Collins,
no say over how it will work, even though it will be detrimental
congratulated the work of Cammell Laird who are managing the
to our economy. Island residents and businesses are reliant on the
build of this new liner, and reinforced Red Funnel’s decision to
transportation of goods and undertaking of services by bus, coach,
support the UK manufacturing industry.
private hire vehicles and particularly heavy goods vehicles through Southampton – many of which are diesel powered.
Build projects like that from Red Funnel are a welcome addition to both UK manufacturing and the UK shipping industries. Ocean
Fears are that the currently proposed £100 fines are set to increase
freight is worth an estimated $183.3bn USD globally, after a dip
shipping costs if introduced as planned. Currently over 100 HGVs
in trade between 2012-2016, and is soon expected to return to
use the Southampton/East Cowes Red Funnel route each day, which
its previous heights. Sea freight is also one of the lowest polluters
would be part of the CAZ.
when it comes to transport, so it’s a win-win in terms of both cost and environmental impact, especially considering the European
However, it’s anything but the end of the world. In their own policy,
Commission & UK Government’s emission targets for 2025.
APB, who are Southampton’s port operator, have an ‘Air Quality Strategy’ in order to accelerate improvements in air quality around
...or so you’d think.
local ports in the area.
Back on solid ground, the FTA reported in its 2018 logistics report
In the APB’s published report ‘Cleaner Air for Southampton’, they
that many areas of the country are missing target levels for nitrogen
dioxide pollution by as much as 100%. Whilst domestic cars are
wanted to present our plans early as we seek to play a leading role
of course the bulk of this, HDVs are a heavy contributor. The
in improving emissions in the city.
As a major employer and a responsible neighbour, we
Southampton area comes in at the UK’s 6th highest for predicted NO2 levels throughout 2018, according to Defra’s data.
It’s not just official regulations which are causing the shake-up. With consumer attitudes gearing towards the ‘green’, it makes sense that there is a focus on keeping up with the trend. Ultimately, any solid focus on reducing emissions should reduce long-term costs by
default, as well as securing greater trust from clients. As I mention in our report on digitalisation within the industry [e-Harmony: Fixing the broken supply chain with tech], the shortage of truck drivers is thought to be partly blamed on the fluctuating price of oil (around 35% of road freight costs, a much lower 17% within water freight), due to the effect this is having on shipping costs. APB Southampton have already trialled hybrid patrol vessels, introduced electric vehicles to their fleets, and reduced energy consumption by 20% in the last decade, all of which are making huge improvements for the local economy and air quality. Watch this space for further innovation as the CAZ comes into effect.
TRADE WHICH PASSES THROUGH THE SOLENT AREA IS WORTH Â£77.5 BILLION AN ESTIMATED 27.5% OF THE WORKING POPULATION IN SOUTHAMPTON ARE EMPLOYED IN THE MARITIME INDUSTRY COWES HARBOUR HANDLES 600,000t OF CARGO ANNUALLY PORTSMOUTH INTERNATIONAL IS THE SECOND-BUSIEST CROSS-CHANNEL PORT
Sarah O'Connell, Senior Editor, FORWARDER magazine FORWARDER magazine
orway is part of the Nordic and Baltic region and is the fourth largest country in Europe. Norway is a sophisticated and established market, having a long and trusted trading
relationship with the UK. It has an educated and technologically advanced society looking for high quality products and services. Incentives for UK businesses exporting to Norway •• UK brands have a positive reputation in Norway •• English widely used as business language •• High living standards •• Stable economy •• An open market
Strengths of the Norwegian market include
Norway has a population of only 5 million, but is one of the world’s
•• Vast natural resources
wealthiest nations per capita.
•• Efficient business culture •• Low levels of corruption
Norway remained strong throughout the economic crisis. The economy
Challenges doing business in Norway
Economic Co-operation and Development (OECD) forecasts growth
Norway is not a member of the European Union (EU), but is a member
for Norway of 1.15% in 2015 and 1.05% in 2016.
remains stable but is growing at a slower rate. The Organisation for
of the European Economic Area (EEA). However, Norway acknowledges the same trading code practice as the EU.
Unemployment is low with the rate standing at 4.6% in September 2015.
There are certain challenges regarding import and customs restrictions.
The Norwegian economy is dominated by the offshore oil and gas
sector, which accounts for about 25% of value creation in Norway. Crude oil, natural gas and electricity account for 65% of all exports. According to current estimates, Norway has oil for the next 50 years and gas for the next 100 years.
ISSUES & REGULATIONS 62
UK & NORWAY TRADE
Norway is the UK’s 23rd largest market with exports worth
The Oslo Business Region gives free advice to anyone looking
£3.8 billion in 2014.
to do business in the region, or contact Department for International Trade (DIT) Oslo at firstname.lastname@example.org.
Top UK exports into Norway include •• Industrial and electrical machinery •• Chemicals •• Medicines and pharmaceuticals •• Petroleum products •• Animal and vegetable bi-products
TAX & CUSTOMS VAT The general VAT rate in Norway is currently at 25%. Only services explicitly mentioned in the VAT legislation are exempt from VAT. There has been a reduced VAT rate on
sales of food.
There are several ways you can do business in Norway:
•• Export through an agent or distributer
The basic corporate tax rate starts at 27%.
•• Register as a Norwegian business •• Set up a subsidiary company It is recommended to verify company status with Norway’s
Income tax Income tax in Norway is rated at 27% rising to a maximum of 50%.
companies register Brønnøysund Register. This consists of several different national computerised registers. Contact the Department
Visit the Norwegian tax administration for information and
for International Trade (DIT) team in Oslo for advice as the tax and
advice about corporate and income tax.
legal obligations of each business structure can differ. Customs Free movement of goods is the general rule within the EEA,
but the agreement applies primarily to industrial goods. Only certain farm products and specific species of fish are included.
Import licences are not generally required for British industrial products, but licences are required for some other
On goods not covered by the agreement, duties are levied in
the same way as on goods from countries outside the EEA.
•• Agricultural products
For details contact the Norwegian Customs Authority.
•• Textile items •• Alcoholic beverages •• Pharmaceuticals •• Fish nets •• Raw materials
Under the EEA Agreement goods that satisfy the origin rules can enter Norway at a reduced or zero rate of duty. To claim this, goods manufactured in the UK and exported to Norway should be accompanied by a movement certificate EUR1 that must be endorsed by the issuing customs office.
Special certificates are required for the following products: •• Plants and plant parts (including fresh vegetable and fruit) •• Live animals •• Animal products (including pickled meat and milk products) •• Seeds
https://www.gov.uk/government/publications/exporting-to-norway/ exporting-to-norway Contains public sector information licensed under the Open Government Licence v1.0. FORWARDER magazine
eople are often quick to distrust emerging technologies, shrugging them off as fads. And can we really blame them? It doesn’t take a market insider to tell you that issues such as the death of a pedestrian hit by a ‘self-driving Uber’ or the exact locations of military personnel being revealed through their fitness trackers are leaving people hesitant about adopting new technologies.
These are legitimate concerns affecting safety and security, not to mention the economic impact of both the cost of technology integration and the potential to effect jobs. However, in the majority of cases, technology is a tool which can embolden industry – freight and logistics being no exception.
When it comes to the physical transport itself, there’s little
If full-electric seems like too much of a risk, companies
doubt that the consumer side of Electric Vehicles is beginning
such as UPS and ALC are already dispatching hybrid
to pick up the pace. However, there’s little in the mainstream
vehicle fleets which utilise battery technology for a finite
press about the commercial side of electrification, which
amount of their journey, before defaulting back to fuel.
is arguably going to be one of the largest game-changers
The result? A huge carbon-emissions reduction – not to
when it comes to lowering carbon emissions. Already, we
mention the fuel savings.
are seeing fleet directors from companies such as DHL and UPS introducing so-called ‘eTrucks’ to their fleets, and 2018
Autonomous Trucks which utilise Artificial Intelligence could
has seen Gnewt Cargo - a green logistics company - install
also be making significant advances over the coming half-
London’s largest electric vehicle charging site. With carbon
decade. OK, hear me out. I realise that there’s been a lot
emissions regulations clamping down, and initiatives such as
of negative press recently, i.e. the horrific incident involving
the European Commission’s 2030 CO2-free city goals and
Uber as mentioned above, as well as concerns that there
their strategy to intensify electric freight rail transportation,
will be a negative impact on jobs. However, the fact is that
this trend of eMobility solutions is only set to increase – and
there is a current shortage of freight drivers when it comes
to the benefit of everyone from consumer to CEO.
to Heavy Duty vehicles, and even where there are enough drivers, there are talks of plans to coach drivers on fuel efficiency. In an economy where ‘time is money’, this might not be the most efficient process. Artificial Intelligence & automation could help to plug the gap for more undesirable, long or overnight drives, and increase the efficiency and scalability of freight services.
If sending driverless trucks onto the road still sounds a little
The world is more connected than ever before, meaning
too sci-fi, what about the use of Automated Signalling on
that as both brands and individuals, there is more
our train tracks? Or perhaps the concept of a driverless
intense competition to be at the forefront of innovation.
train seems less intimidating than a truck amongst public
The integration of technology into the freight sector is
traffic? The first driverless train has already made its maiden
something to be welcomed. Technology is a tool which
journey in the UK,
can embolden this already robust industry, ensuring we all stay futureproof and continue to grow. Ultimately,
Technology doesn’t even have to be a physical gadget at all.
tech adoption will mean increased partnerships, higher
Some of the most successful and long-lived technologies
investment, growth in the sector, lower emissions and
in this industry is purely the digitalisation of data & media.
streamlined operations – what’s not to love?
Think of the leaps and bounds that have been made since moving away from analogue communication and innovation
Think I’ve got it wrong? Have your own tech success story to tell?
in this area shows no sign of slowing down. And digital
Let me know your thoughts at email@example.com
marketing is another connected service, meaning we are more up-to-date with the industry – and our client-base’s desires - than ever before. At Freight Media, we have a huge
Sarah O'Connell, Editor, FORWARDER magazine
client base with incredible success stories, as a direct result of our marketing campaigns. There is software to optimise workflows, operations and Freightabase – our own online comparison tool, launching soon.
MILES AHEAD ...TECHNOLOGY ACCELERATING
THE FREIGHT INDUSTRY FORWARDER magazine
eliability and trust. These are two factors which are time
In an August e-newsletter from the European Shipper’s Council,
and time again quoted to be the strongest assets for any
chairman Denis Choumert delivered a call to action on the
company involved in the freight and logistics supply chain.
driver shortage, stating:
If we do not take action now, the
efficiency in air cargo industry will decrease, and that is the last
Location, specialism, communication – there’s no mistaking that
thing all of us wish to happen.
these are all vital criteria for any carrier or shipper, however it’s often a company’s reputation which precedes its name in
Again, the subject of technological integration is being raised.
such a well-connected industry. So, as we tackle the issue of
The Global Shippers Forum have long been part of the advocacy
driver shortage, the discussion travels far beyond the risks to
for technology integration within this sector, including as part
the consignment itself.
of the Global Air Cargo Advisory Group (GACAG), who have rallied for e-customs and digitalisation.
Driver shortage has been a hot topic in 2018. The conversation is spilling over from trade circles and into the public domain,
We would like to see authorities looking at the digitalisation
with publications such as the New York Times curating
of all documentation, which would mean a single entry option
editorials on the 50,000 driver shortage in America alone,
for any carrier or shippers.
and the BBC reporting on the shortage’s effects on the UK
Sean Van Dort, Chairman, Global Shippers Forum
and Brazilian economies. There are a myriad of reasons that have been investigated as the source of the shortage: from the
It’s been long-touted that ‘technology harmonization’ will save
aging workforce, to the rise in traffic congestion, fuel prices and
costs and embolden the industry in the long term (altough,
increases in demand. In reality, it’s a combination of these and
mentioning this at the water cooler during the midst of the
a number of other problems, thus it’s impossible to implement
Felixstowe meltdown is not advised). Van Dort listed the benefits
one quick-fix to solve the problem.
of digitalization as being transparency, credibility, visibility and minimized risk, along with the key driver – efficiency.
One thing which sometimes slips under the radar of reporting is the effect that the shortage of truck drivers has on other modes of freight transportation, and the knock-on effect
Speed is the current currency, and it’s what new generations want. They don’t have the time for anything else.
for all elements of the supply chain. The shortage of drivers means slower loads, planes being delayed, or in some cases
This struck me as interesting, in contrast with comments made
whole consignments missing their scheduled flights entirely
by Yone Dewberry, Chief Supply Chain Officer for Land O’Lakes.
– a potential triple-whammy in terms of costs, losses, and
Speaking at this year’s EPL & Supply Chain Summit in Atlanta, he
available space being wasted.
said of the driver shortage,
We've created it. As an industry,
we’ve [shippers] done this to ourselves.
How? By apparently forcing carriers to drive down their prices.
I’m inclined to agree. Anecdotally, I’ve found that beyond price,
General trends show that consumers want things fast and cheap.
it’s quality which drives the majority of companies’ decisions
Carriers don’t have many variables to play with in terms of cost-
in this market. Closing our interview, Van Dort tells me,
reduction – for example, they have no impactful way of controlling
It’s the responsibility of every company to ensure they meet
the cost of fuel – and as such, driver wages have not been keeping
these two criteria: speed, and efficiency. It is a service-oriented
up with global wage growth globally. Who realistically wants to
industry – we are all looking for good service.
enter a career where wage growth is stagnant? Reliability and trust are still the key to good service, and So, do shippers have more of an obligation to manage
digitalisation just so happens to address both of these issues
consumer expectations of delivery, in order to help mitigate
– if implemented well. Decreased costs are just another nail in
the shortage, and incentivise a new generation of drivers? Van
the coffin for paper working.
Dort doesn’t think so. It’s a free economy. You can’t blame the shipper, because
Sarah O'Connell, Editor, FORWARDER magazine
competition means the shipper has to find a way to get goods faster and cheaper to the consumer. It’s competition. Competition in any market drives prices down, but competition also introduces efficiencies into the industry.
E-HARMONY FIXING THE BROKEN SUPPLY CHAIN WITH TECH
nternational freight marketing solutions company, Freight
The platform has been designed so that any freight forwarder,
Media, has launched their long-awaited disruptive tool:
exporter or importer can use it. This digital tool goes far beyond
Freightabase. This online comparison tool is set to connect
price, allowing its users to find carriers who meet specific criteria
thousands of industry stakeholders across the globe with the
of interest such as location, mode of transport and consignment
optimum carrier services for their needs.
specialisms such as dangerous or perishable goods via its keyword search function.
The launch comes in the wake of Sean Van Dort, Chairman of the Global Shippers Forum, reiterating the urgent need
This project has been years in the making, and is going to
for digitalisation across the industry. In an interview for
completely revolutionise the freight industry. All of the companies
FORWARDER magazine, Van Dort said,
It’s all about
who are included in this database are going to see massive benefits
speed, and speed is an innovation taking over the freight
through client acquisition and significant ROI – this is the most
innovative tool in the industry right now, and is going to level the playing field for logistics companies worldwide.
Platforms such as Freightabase are going to help pick up the pace.
Craig Headford, Managing Director, Freight Media
Users of this online freight carrier comparison tool can receive multiple quotes from selected providers who meet the right
Containing an estimated 200 companies from 35 countries and
criteria, rather than researching and then individually requesting
growing by the day, this global-scale database is set to be in
quotes from each company. We’re making gaining quotes quicker,
huge demand, reducing hours or days of negotiation down to
easier and more efficient.
just a few clicks. Freightabase’s platform is free to use, making it accessible to companies large and small, and giving registered companies the maximum opportunity for direct lead generation.
REVOLUTIONARY FREIGHT COMPARISON TOOL LAUNCHES IN WAKE OF RENEWED CALLS FOR DIGITALISATION FORWARDER magazine
of the emerging tech out there, and most people will
conjuring up ideas of robots, however this particular online-
be familiar with some form of it. Robotics include everything
only supermarket is clearly an exception. Ocado have been long-
from the automated assembly arm in a factory, to the Roomba
known for being ahead of the curve when it comes to adopting
vacuum cleaner in your house.
tech and automating their processes.
Speaking simply, a robot is defined as a physical, programmable
In Ocado’s Andover warehouse, they’ve introduced ‘the hive’:
machine, which performs tasks ‘autonomously’. So, you can
a grid of over 1000 robots together in a grid system. The tasks
programme the assembly arm to perform the same repetitive
these robots perform are relatively simple in themselves: lifting,
tasks all day, without someone having to tell it what to do.
dropping, sorting etc. They are also not independently automatic.
Robotics are not a new technology compared to some
A grocery brand may not be the most immediate thought when
They’re instead controlled by a central computer, meaning Sometimes, robotics are combined with other technologies such
they act more like an extension of it – a hive-mind. Under the
as artificial intelligence or machine learning. This is where things
direction of the central computer, the network of robots can
get interesting (and potentially a little bit complicated)…
perform joint tasks when necessary; for example, communally lifting a heavier load. Ocado’s CTO, Paul Clarke, described the company’s strategy as to ‘disrupt itself’ by updating technology continually, and keeping an edge over their competitors.
Kindred was in part funded by Google Alphabet Chairman, Eric Smidt’s VC fund, so you know it’s got promise. Kindred’s robots are actually used by Gap Inc., sorting items from a conveyor belt,
and taking t-shirts, jeans, accessories and more to their relevant
Let’s start with a technology most people can wrap their heads
drop-off zones. The robots are powered by a subset of Artificial
around: drones. In warehouses they can pick up relatively
Intelligence called Deep Learning.
mundane tasks such as scanning and ‘reading’ labels. Eyesee claim their drones can complete stock-check up to five times
By using Deep Learning, the robots are able to differentiate a
more quickly than other methods, scanning barcodes and
children’s t-shirt from a pair of earrings – no mean feat. Even
keeping track of inventory at a super-fast rate. There’s still a
more impressively, this branch of Deep Learning allows the
human operator keeping tabs on this particular bot, viewing
machines to retain knowledge and skills over time: for example,
the scanned information in real-time on a tablet. According to
recognising a pair of sunglasses and learning that it should be
Eyesee, their drones are safe, and will minimise incidences of
grasped more gently than a pair of men’s jeans. The result is less
incorrect stock take.
Ex-Machina and more Wall-e – and entirely impressive.
This isnâ€™t the end of the human employee. In all of the warehouses mentioned above, there are human workers â€“ in fact, the robots are currently easing human workload amidst employee shortages, rather than replacing jobs entirely. Ultimately, these machines are often faster, cheaper and more efficient, and are opening up opportunities for companies to hire workers with a much broader skillset altogether.
F R E I G H T
YOUR LOGISTICS PARTNER T he Freight Mergers team are specialists in the sales and
From our centrally located London office, we operate across all
acquisitions of companies within the global freight and
major global geographies, providing exit strategy management and
logistics market. We provide a sector-specific service,
acquisition sourcing with the utmost attention to detail.
assisting shareholders and directors - whether that is facilitating their growth plans or achieving a successful sale.
Over the past three years we have successfully completed 18 transactions, delivering above average multiple returns for our
We have established ourselves as market leaders in the freight
clients. The team has forged relationships with many of the industry’s
forwarding and logistics sector, providing a global service to a truly
largest organisations, through cross-border transactions as well as
global industry. We have a reputation for delivering results for
advising SME’s through domestic trade deals.
shareholders and pride ourselves on the dedication we give to our clients, working with the most renowned names in the industry:
At Freight Mergers, we are excited about
from expanding SMEs, to publicly listed entities and private equity
the appetite for transactions in the industry,
houses, assisting them in delivering their corporate objectives.
this is creating huge opportunities for the sector, we envisage strong investment and
At Freight Mergers, how we conduct business is of paramount
deal activity as businesses continue to
importance. Our core values are ingrained into every aspect of our
develop and scale their operations, leading
working ethos: confidentiality, adaptability, integrity and industry
to further consolidation in the year ahead.
experience. This is the reason that we are renowned as one of the
UK’s leading M&A partners, with empathy for those involved at all
M&A Consultant, Freight Mergers
levels of the M&A process Freight Mergers is recognised as an advisory firm who can assist owners at various stages of a company’s life cycle, whether that be growth funding, MBO’s, acquisitive growth strategies or company sales. With a network that has been built over the past 15 years, we are a trusted partner for any business involved in this niche market.
F R E I G H T
Are you planning to buy or sell a freight forwarding company? +44 (0)7766 501 202 â€˘ firstname.lastname@example.org Freight Mergers are specialists in selling owner-managed freight forwarding businesses. For most company owners, selling their freight forwarding business is the most important financial transaction of their life. To meet the challenge of getting a fair price for a business, we have developed a proactive approach to selling a business that connects buyers with sellers with the best synergy. We have over ten years of experience in the freight forwarding sector and, due to our niche-specialist approach, can put you in touch with the best sellers for your business.
M&A for the global freight & logistics industry FORWARDER magazine
F R E I G H T
UK DISTRIBUTION, UK-BASED EURO FORWARDING PROJECT & PALLET COMPANY FORWARDER
Ref. 55146FM | South West, UK
Ref. 10492FM | South West, UK
Key business features
Key business features
•• Regional leader in UK distribution, European freight forwarding and member of an established pallet network
•• Holds AEO Status, is a BIFA member and is ISO certified
•• A well-established business for over 25 years is available for acquisition due to the planned retirement of its owner
•• There are on average over 100 trading clients annually
•• A number of blue-chip clients trade with the company •• Secure warehouse storage and custom export packing solution •• 15 vehicles •• 10 operational/management staff, 18 drivers
•• Average client credit terms are 30 days with only one client on 60 •• Main commodities shipped are construction and drilling equipment for large projects overseas •• The majority of shipments managed by the company would be deemed project forwarding or heavy lift •• The owners want to step away from the business in a timely manner and an accelerated but comprehensive handover will be prepared •• The company has 2 FTE. However, the owners are open to scenarios where the business would be relocated from the S.W.
IF YOU ARE INTERESTED IN ANY OF THESE OPPORTUNITIES, PLEASE CONTACT... FORWARDER magazine ISSUE32
SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH
+44 (0)7766 501 202
INT'L FORWARDER & WAREHOUSING /PICK & PACK BUS.
PERISHABLE GOODS FORWARDER
Ref. 07633FM | East Midlands, UK
Ref. 1502FM | South East, UK
Key business features
Key business features
•• Air and ocean forwarder with value-added logistics and
•• Company trading 14+ years
fulfilment services provided to key clients, trading for 20 years
•• Temperature-controlled handling and customs clearances
•• Largest key client accounting for 22.5% of revenue
•• Handle in excess of 50 million kg of air freight per annum
•• Domestic distribution
•• 48,000 ft2 temperature-controlled facility that has been approved as a Bonded Warehouse by HMCE
•• Exceptional and knowledgeable team, highly competent in all aspects of logistics and transportation, with manager and succession plan in situ •• Quality client relationships with in-depth understanding of continuous requirements
•• Can provide customer visibility throughout the entire supply chain via implemented IT system •• UK & EU transportation and value-added services •• Portfolio of large blue-chip clients •• Accredited by the British retail consortium, BIFA and IATA
DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS
email@example.com +44 (0)7766 501 202 FORWARDER magazine ISSUE32
SELLING OR BUYING A COMPANY?
F R E I G H T
UK INDEPENDENT FREIGHT FORWARDER
GET IN TOUCH
+44 (0)7766 501 202
UK PHARMA STORAGE/DISTRIBUT'N OPPORTUNITY
Ref. 68321FM | North West, UK
Ref. 1512FM | Home Counties – N. London, UK
Key business features
Key business features
•• Well established after trading for over 20 years
•• Long-standing business with over three decades of experience
•• LCL and FCL to all parts of the Mediterranean, Middle East & Indian sub-continent, both import & export
•• Specialists in providing forwarding and storage services to the pharmaceutical and healthcare sector
•• Experienced, loyal, very capable senior management team •• Warehouse facility of 20,000ft2 owned by the company
•• Office and warehouse facility (15,000ft2) providing flexible, temperature-monitored storage, in-transit storage and short term
•• 70% of their work is with other freight forwarders
•• Supported by the membership of a UK distribution network
•• Sizable customer base, circa 200 trading clients
•• Fantastic customer spread with largest accounting for 21.5% of revenue, the remaining top 5 each between 5 and 7%
•• 16 members of staff who will continue under new management •• Owners willing to undertake a handover period
•• Owners willing to undertake a hand-over period •• 24/7 365-day high-dependency drug distribution service to all UK hospitals
DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS FORWARDER magazine ISSUE32
firstname.lastname@example.org +44 (0)7766 501 202
MULTIMODAL FREIGHT FORWARDER
Ref. 2232FM | London Heathrow (LHR) Key business features •• Company trading 10+ years •• 6 full-time members of staff including 2 directors •• IATA and BIFA accredited •• Diverse spread of clients, top 15 represent 78% of T/O •• Global network of partners offering multimodal solutions •• Moved 683,218 kg of air freight in 2017 ••157 LCL and 175 FCL shipments in 2017
Import 17% Export 48% OCEAN
Import 18% Export 8% ROAD
Import 3% Export 1%
2017 ••Turnover: £1.43m
•• Gross profit: £454k
•• Adj. Profit Before Tax: £264k 2016 ••Turnover: £1.40m •• Gross profit: £428k
T/O: £1.43m PBT: £264k
GET IN TOUCH
+44 (0)7766 501 202
•• Adj. Profit Before Tax: £236k
SELLER OF THE MONTH FORWARDER magazine
RECRUITMENT FOCUS POWERED BY
Exciting opportunity to lead our new Forwarding department With an impeccable pedigree and outstanding service record spanning 35 years, Twente Express is seeking to develop our Forwarding department that will compliment our growing and successful Anglo-Benelux freight system and accordingly we are looking to appoint an experienced all rounder to lead a small enthusiastic team.
As Forwarding Manager you will report directly to our Commercial Director and work closely with our existing Anglo-Benelux management team. This will be a very hands-on role providing multimodal solutions to our existing Anglo-Benelux customer base and developing new business opportunities from your own contacts and connections.
As Forwarding Manager you will have a minimum of 10 years service in the industry with experience in both Operational and Commercial activities. In preparation for Brexit and beyond, you will be knowledgable with current Customs procedures and will take a leading role in ensuring that the company will be Brexit compliant going forward.
The successful candidate will also . . . Be predominately office based but will be expected to visit customers on an "as and when" basis. Provide solutions and competitive quotes in response to requests from existing and new customers. Assist in the processing of bookings and liaise with our selected partners and suppliers. Introduce new suppliers in order to provide truly global forwarding solutions to our customers.
Be comfortable in leading a small team, demonstrating drive and enthusiasm. Have experience in all multimodal services encompassing Air, Sea and Road activities. Be ambitious and have the desire to take your career to the next level. Have a flexible approach to your working hours. Have excellent communication skills and possess above average understanding of Word, Excel and PowerPoint programmes.
Twente Express is a successful privately owned company with a desire to be the best in our chosen sector rather than the biggest. In order to carry out that desire we are very selective when appointing new employees and are only looking for professionals who seek challenging career prospects in return for job security and an above average remuneration package with incentives. If the above is the opportunity that you have been looking for and would like to be part of a professional team with enthusiasm and integrity, please send your CV, in confidence, together with your salary expectations to our Commercial Director Rob Clarke at: email@example.com
www.twente.co.uk t: +44 (0) 1543 36 22 20
RECRUITMENT FOCUS POWERED BY
GLOBAL ACCOUNT MANAGER MIDWEST firstname.lastname@example.org | +1 (312) 496 6624
•• Successfully brought on 2 new global accounts grossing $5m+ revenue annually in 6 months •• Achieved 12% annual revenue growth of 8 direct managed accounts worth over $53m turnover •• Languages: Danish, Swedish, English, German & Norwegian •• Trade Routes: Transpacific, Transatlantic, LATAM •• Industrial (electronics), solar, automotive, general •• Salary: $150k
C-LEVEL AIR & OCEAN EXECUTIVE PHILADELPHIA, PA email@example.com | +1 646 915 1495
Headford USA is working with a senior freight forwarding executive on the East Coast who is seeking a new opportunity with a top forwarder. The candidate is an expert at expanding business’ profitability and was responsible for taking one company from five offices to over 50. •• Opened a new office within 30 days of appointment, which was profitable within 120 days •• Responsible for over $20m GP, achieving fantastic YOY growth with a new Strategic Growth Plan •• Climbed their way up from working in warehouses & loading containers •• Trained some of the best sales people & managers in the industry •• Has a team that would be willing to follow – opportunity for a start-up •• Looking for C-Level, President or VP position •• Salary: $350k+
CANDIDATES GLOBAL ACCOUNT DIRECTOR ESSEX firstname.lastname@example.org +44 (0)1454 275 951
AIR & OCEAN BUSINESS DEVELOPMENT MANAGER MIAMI, FL
email@example.com | +1 470 481 1844
•• 20 + Years industry experience •• Handles £5 mill GP on blue chip accounts •• Won multiple awards within the industry •• Previous shipping line experience •• Asia, Far East & USA focus
•• GP for 2017 was around $710,000 •• Territory – Florida with a focus on Miami •• 30% air & 70% ocean – 60% export & 40% import •• Domestic trucking (brokerage LTL & FTL), warehouse & distribution •• Trade routes: Latin America, Asia & Europe •• Salary: $85K
AIR & OCEAN SALES EXECUTIVE SFO, CA
BRAZILIAN R.D.M. NY/NJ AREA
firstname.lastname@example.org | +1 470 481 1844
email@example.com | +1 646 915 1495
•• Achieved $450K+ GP in 2017 •• Territory: National •• 75% new business - 25% existing •• 50% air & 50% ocean – 65% import & 35% export •• Trade routes – Asia, Europe & Latin America •• Verticals: general cargo including high-tech, solar, medical, machines, packaging, temperature controlled, •• Salary: $95K
•• Responsible for A+B accounts •• Has three of the largest 25 within the organization (top-10 forwarder) •• 60% air, 40% ocean – 50% import, 50% export •• 2017 award for top sales person •• Salary: $130k+
RECRUITMENT FOCUS POWERED BY
OPERATIONS DIRECTOR EAST LONDON (ESSEX OR N.E./E. LONDON-BASED CANDIDATES ONLY) firstname.lastname@example.org | +44 (0)1454 628 787
Role In line with the company’s business plan, they are seeking to appoint a company Operations Director. Eventual progression to Managing Director. A key focus of their development plan will be the delivery of improved technology solutions to provide best in industry supply chain visibility products to current and potential clients.
•• Identification and development of new verticals and services •• Growth of revenue and margins of existing activities on an annual basis
•• Develop new revenue streams from existing customer base by improved focus on key account management
•• Development and strengthening of existing Agency Network •• Identification and implementation of new activities/business sectors/routings/trading partnerships to support the growth in profitable operations
Key Attributes: •• Demonstrable experience of delivering growth and
performance in general management of a freight forwarding and/or supply chain business with freight activities operating in a multi-national environment with a number of product sectors, route partnerships and key customers •• Experience in business development, business reorganisation and resource management & development •• Demonstrable team management and team leadership •• Liaison with key customers/suppliers on a regular basis to ensure service levels
•• With a change mind-set, drive continuous improvements to
•• Be a great people leader: build strong relationships and team,
•• To deliver on agreed targets (financial, sales and operational) •• To ensure the appropriate structure and staffing to support the performance delivery
•• To carry out such ad hoc projects and other tasks as requested by the Board of Directors
•• To act with integrity at all times in the best interests of the Board of Directors
day-to-day operations, and identify opportunities to provide best in class supply chain management solutions to clients •• Ensure that regular communication with staff includes the objectives of the business; performance required and achieved and includes monthly intranet updates and preparation of the quarterly team meeting briefs •• Enforcing the corporate culture of a balance of entrepreneurial skills and corporate governance with core values throughout the business whilst maintaining enthusiasm and strong work ethic •• Delivering the financial budget and operational strategy as set by the Board of Directors
hire great people, commit to the growth of individuals on team and lead by example. •• Provide effective and inspiring leadership •• Empowerment and development of competent staff and management personnel including mentoring of direct line manager reports •• Regular appraisal meetings setting objectives in line with the company’s goals and to provide succession management
VACANCIES BUSINESS DEVELOPMENT MANAGER HEATHROW, UK
INSIDE SALES CO-ORDINATOR – AIR & SEA UP TO £33,000 – SOLIHULL, UK
email@example.com +44 (0)1454 275 951
One of the global leading freight forwarders are seeking to add a business development manager to their heathrow sales division. This will be covering the Heathrow & London patch.
•• Address data enrichment for new customer acquisition •• Enter and manage SOs´ reports in Siebel •• Prepare quotations in accordance with field
•• Selling Air & Ocean services •• Top 15 freight forwarder •• Focusing on the Far East routes •• 2-3 years bdm freight experience •• £40,000/£45,000 + car allowance +bonus
•• Maintain customer master data and data management
+44 (0)1454 628 787
sales specifications in Siebel
•• Make appointments for field sales •• Quotation success
Fill your vacancies
Let us assist with your company's growth...
Europe +44 01454 275957 firstname.lastname@example.org
Operations Sales Management
USA Sourcing market-leading talent.
Your strategic growth partner. Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media
Considering a change? More responsibility? Fairer pay? Better commission? Send us your CV today...
Asia +1 404 592 6315 email@example.com
Middle East +971 (0) 45 015 675 firstname.lastname@example.org
MARKETING FOCUS WITH
ere at Freight Media we pride ourselves on our expert knowledge of handling digital marketing. From SEO to PPC, we have all the acronyms covered. However,
LinkedIn always holds a special place in our digital hearts. The channel is synonymous with the freight forwarding industry, in terms of connecting likeminded individuals and forging relationships digitally. Aware that LinkedIn isn’t the biggest of the social media channels out there, this doesn’t devaluate its purpose.
Making sure that you have a call-to-action (CTA) on any of your content is vital to engage an audience within your industry. At every stage of your campaign, asking yourself
what CTA you're using to drive consumer behaviour will ensure that not only you, but if your team stays on track. When approaching your CTA, you must ask yourself what content format your audience is most likely to respond to. Does your blog audience generally prefer e-book downloads? What news would most interest them? When
LinkedIn’s targeted way of focusing primarily on business, leaving the social part of the channel to one side, means that you are more likely to find reliable business rather the shifting through the tons of irrelevant content. Its constant evolving nature has meant that LinkedIn’s benefits go beyond prospecting and recruiting, and the site can also be an incredible inbound marketing tool for many freight forwarding practitioners. Here are our top seven tips on how to make the most out of marketing on LinkedIn...
you take into consideration these factors, and more, you’ll be able to
create revenue through clever marketing.
GROW YOUR COMPANY PROFILE
Growing the overall persona of your brand through LinkedIn is vital to having a successful marketing campaign. Promoting the page outside the company,
Linking In with likeminded people and groups and building the consistency of you brand through imagery and videography are all ways of growing positive reputation.
Understanding demographics linked to your industry will mean that you don’t waste time nor money on promoting content to unengaged audiences. Age, gender, location,
ethnicity, company, revenue should all become encompassing factors in how you approach content. Targeting teenagers with the latest developments in port connectivity isn’t exactly going to get you a massive amount of traffic and interest from investors, but if you are after younger talent within the
industry it may be of interest to them. Think carefully on this.
Making sure you stay connected to the most influential groups in your industry can lead to revenue being created. Often on social media platforms it is hard to
connect with your industry, particularly if it is within a niche market. LinkedIn offers a more robust way of connecting within less sought-after industries and means that you can target more relevant people within
Much like Facebook, LinkedIn offers targeted ads. These ads can allow you to quickly implement a marketing campaign, however, you do have to spend money. If you
don’t have time to deal with the complexities of SEO criteria, then you may want to look at LinkedIn’s ad platform to make sure you are
reaching the perfect potential client.
DON’T BE AFRAID
Some people can be reserved on LinkedIn, giving it the stigma that it is still a glorified CV stage. Shouting about your product/service in a professional manner and not
being afraid to connect and speak with CEO’s and MD’s of companies shows a willingness to compete within freight forwarding, and LinkedIn allows you to do this by marketing you, and your company, in a truly unique manner.
your field. Whether this is for advice, insight or business you have more
of an option with LinkedIn over other platforms.
STAYING AWAY FROM AUTOMATION
A pet hate of mine is automation through any social media platform, especially LinkedIn. AI hasn’t quite achieved the
heights we really want it to be and, therefore, automated messages be a lazy way for a company to cast a wide net and not care about the people they are trying to conduct business with. Contact your potential clients personal on the channel and make sure you make them aware of this. A lot can still be said for the personal touch.
THE LAST WORD... THE TEAM...
CRAIG EDITOR-IN-CHIEF SARAH SENIOR EDITOR RACHEL EDITOR KELLEIGH ADVERTISING KATIE ADVERTISING RICHARD ADVERTISING DOM ADVERTISING ROB ADVERTISING TIM DESIGNER
A FINAL WORD FROM
Our focus for next month is based around UK & International courier,
Our regional focus next issue will be based within centre of the UK:
and its impact on the freight forwarding industry. The evolution of
The Midlands. This UK distribution hub for freight will be explored
both technology and express services give consumers the option
by FORWARDER as we break down the logistics industry in this
for a fast-paced delivery when it comes to goods, subsequently
setting online retailers further forward than the set standard of '3-5 business working days'. Delivery options give customers more
Unlike the Midlandsâ€™ exclusive land- and air-based cargo routes, our
choice, such as specifically scheduled delivery, the ability to pause
focus on the Mediterranean will delve into the likes of sea-freight
the process of a delivery, and retailers such as Amazon are even
businesses such as the Mediterranean Shipping Company who are
promising same-day delivery to specific regions. How does this affect
enhancing container freight services across the world, as well as the
delivery and retail performance? FORWARDER will be assessing
development of trade routes within Europe.
the consequences of such express delivery options.
Rachel Jefferies, Editor, FORWARDER magazine
UK & international courier
UK: Midlands | Global: Mediterranean
We showcase a service, product or personality in the industry
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Articles from the last 12 months relevant to the focus
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Topical knowledge from the FTA and other industry experts
Industry knowledge focused on technology and advancements
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Current jobs and candidates from Forwardingjobs.com
Please be aware, in this dynamic industry these topics and features are subject to change.
Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT twitter.com/ForwarderMag ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com EDITOR-IN-CHIEF
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The 'Air freight & Airlines' issue. Regional Focus: Solent & Scandinavia. Introducing... Freightabase, the ultimate freight buying tool.
Published on Sep 1, 2018
The 'Air freight & Airlines' issue. Regional Focus: Solent & Scandinavia. Introducing... Freightabase, the ultimate freight buying tool.