FORWARDER magazine issue 32, 'Air freight & Airlines'

AIR FREIGHT &AIRLINES KEEP THE PLANES FLYING after Brexit

SUCCESS IN AIR CARGO A bird's-eye view from NNR

REGIONAL FOCUS

UK: Solent | Global: Scandinavia

INTRODUCING...

FREIGHTABASE THE ULTIMATE FREIGHT BUYING TOOL

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F R O M F O R W A R D E R M A G A Z I N E • P O W E R E D B Y F R E I G H TA B A S E

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JUL-SEPT ���8

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W

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elcome to the 'Air Freight & Airlines' edition of FORWARDER magazine.

CONTENTS

FORWARDER DIGEST

6

The freight industry's month in review from the Editor

INDUSTRY NEWS

8

News and press releases from the world of freight

FOCUS ROUNDUP

Articles from the last 12 months relating to this month's focus

COVER FEATURE

Cover fe ature: FRE

IGHTA

The ultim BASE ate freight buying tool

The launch of Freightabase, 'the ultimate freight buying tool'

FORWARDER FOCUS | Keeping up with air cargo growth

ASK THE EXPERTS

32 42 50

Capacity conundrum

54

Success in air cargo with NNR | Keep the planes flying after Brexit

REGIONAL FOCUS Southampton's clean air zone | Solent focus

58

FORWARD TECH

Technology accelerating the freight industry | Fixing the broken supply chain with tech

M&A FOCUS

Freight Mergers: your logistics partner | Freight companies for sale and sought

RECRUITMENT FOCUS

64 72 78

Jobs and candidates in the freight industry

MARKETING FOCUS

86

Learning LinkedIn

FORWARDER magazine

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3

in Partnership with

®

LOGISTICS & SUPPLY CHAIN MANAGEMENT FOR CARGO OWNERS

SAVE THE DATE 1 6 – 18 OCTOBER 2018

4

ISSUE32 WWW.MULTIMODALAMERICAS.COM

FORWARDER magazine

WELCOME TO FORWARDER...

A WORD FROM

I

THE EDITORS

MEET THE TEAM

CRAIG EDITOR-IN-CHIEF

’m extremely pleased to be coming on board as the new Senior

craig@freight-media.com

Editor for FORWARDER magazine. I am joining the team

SARAH SENIOR EDITOR

from a digital publishing company, where I was focused on niche

sarah@forwardermagazine.com

technology sectors – from e-health to wearables and even battery

RACHEL EDITOR

technology. It’s exciting to be part of such a successful print and digital

rachel@forwardermagazine.com

magazine as it looks to expand into new regions in the near future.

KELLEIGH ADVERTISING kelleigh@freight-media.com +44 (0)1454 628 773

It’s also an amazing time to be joining the freight industry afresh, as it bucks the trend of a number of global markets by continuing to grow. The latest

KATIE ADVERTISING

industry reports confirm growth in the global demand for transportation and logistics services - we’ll present more on this within the issue.

katie@freight-media.com +44 (0)1454 628 771

I look forward to building on the excellent reputation here at

RICHARD ADVERTISING richard@freight-media.com +44 (0)1454 628 775

FORWARDER, and to introducing some fresh, engaging and thought-

DOM ADVERTISING

provoking content for the future.

dom@freight-media.com +44 (0)1454 628 794

Sarah O'Connell, Senior Editor, FORWARDER magazine

ROB ADVERTISING

W

robert@freight-media.com +44 (0)1454 628 784

hilst this is my second issue working with

MOHIT SOCIAL MEDIA

FORWARDER, this is the first issue where I

mohit@freight-media.com

have seen the magazine’s production from start to

TIM GRAPHIC DESIGNER

finish. I am thrilled to introduce myself as FORWARDER’s new

tim@forwardermagazine.com

Editor… with a twist. You’ll also see me dipping my toes into the likes of the magazine’s design, photography and social media. Think: FORWARDER chameleon. I have recently graduated from Cardiff University with previous experience in editorial and design work, and I

am looking forward to producing some engaging and creative content.

Read the magazine online: got to www.ISSUU.com and search for FORWARDER

twitter.com/ForwarderMag

instagram.com/forwardermag

The freight industry is a hot topic at the moment, what with (dare

facebook.com/forwardermagazine

I say it) Brexit, so what a relevant time to be joining the trade to

linkedin.com/company/forwarder-magazine

spark some interesting and relatable articles. Not only that, but FORWARDER has some exciting plans coming up too. I’ll give you a clue: FORWARDER USA.

Rachel Jefferies, Editor, FORWARDER magazine

www.FORWARDERmagazine.com Unit 8 Apex Court, Woodlands, Bristol BS32 4JT FORWARDER magazine

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5

FORWARDER DIGEST

I

t’s been a true baptism of fire joining the Forwarder

reports out there, it’s interesting to know how these reflect the

team at such an incredibly busy time for the freight

experience of those ‘inside the news’.

and logistics industry – not that there ever seems to be a lull in activity within such a diverse trade. It’s

In this issue, we will explore developments in the Air Freight and

certainly been a steep learning curve, and it means

Airline news. It’s been reported recently that the rate of expansion of

keeping my ear close to the ground and immersing

global trade has slowed. The International Air Transport Association

myself in trade news.

report that the global air freight market has risen by 2.1% in July, reported to be the slowest pace of growth since May 2016, and

One thing I am looking to bring to the magazine as Senior Editor is the inclusion of deep-dives into the industry and think-pieces which will highlight the most compelling trends. Let’s elevate the companies who are celebrating and steering successful change. Change is inevitable in any industry, and I’m firmly believe that it should be embraced and welcomed where it has been thought out in detail.

Freight - as longstanding as it is - is not immune to disruption, and whilst there will be hiccups along the way it’s important to remember the overarching goals: a sustainable, contemporary industry which gives everyone an equal playing field. (Of course, my background in technology and innovation does leave me somewhat biased.)

Another factor which is important to me as Editor is the inclusion of anecdotal advice and comments from people who are working in the industry at all levels: from CEO, to back-office, to Account Manager, Operations or Driver, there is a wealth of information

GLOBAL AIR FREIGHT MARKET HAS RISEN BY 2.1% IN JULY, REPORTED TO BE THE SLOWEST PACE OF GROWTH SINCE MAY 2016

far below the average five-year growth rate of 5.1%. The market

which can - and should - be shared, and I am ready to listen

stagnation has largely been blamed on volatile trade talks between

to people from all areas of the trade in order to collate the

China and the US, with Alexandre de Juniac, IATA's Director

most accurate and in-depth picture possible. After all, it takes

General and CEO, summing up the turbulence with his remark:

the combined efforts of all of these individuals to ensure the industry runs smoothly, and whilst there are a plethora of market

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Trade wars only produce losers.

We also touch upon some of the current changes happening closer to home, including the planned Heathrow expansion, particularly in the light of recent revelations on the airport’s debt which almost matches the proposed cost of the build. Nonetheless, expansion plans will serve to strengthen the UK’s market position through increased cargo capacity, and it doesn’t seem as though Boris Johnson’s pledge to lie down in protest before the bulldozers has deterred anyone… Meanwhile, our Ask the Experts feature comes from NNR Global Logistics, who break down their strategy for success when it comes to air cargo.

Finally, this month’s location focus takes us to Scandinavia, and a focus on the Solent.

Don’t hesitate to be in touch with your news, thoughts and insights.

WORLD AIR TRANSPORT GROWTH REVIEW 2017

Sarah O'Connell, Senior Editor, FORWARDER magazine

$

The airline industry generated around a net post-tax profit of

38bn in 2017

11%

3.1%

4.2%

4%

United Kingdom 244.1m

Brazil 88.1m

Saudi Arabia 60.1m

South Africa 24.5m

Source: https://airlines.iata.org/sites/default/files/14-15_Airlines_2018-03_Data.pdf

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INDUSTRY NEWS 20 AUGUST 2018

AIRBRIDGECARGO AIRLINES

TRANSPORTS ITS TH 500 AIRCRAFT ENGINE IN 2018 AS DEMAND FOR ABCXL PRODUCT EXPERTISE GROWS

A

irBridgeCargo Airlines (ABC), one of the world’s leading

For the first eight months of 2018, the 500 jet engines delivered

international cargo carriers, has transported its 500th

by AirBridgeCargo represent a 50% growth year-on-year, a

aircraft engine in 2018, supporting long-term customers

significant increase which is attributed to the strengthening of the

with the provision of timely, seamless and safe transportation of

airline’s abcXL product, which is underpinned by the shipment

these highly delicate shipments.

management and monitoring solution offered by ABC’s Control Tower. Transportation of special cargoes, including aircraft engines

The 500th jet engine is another milestone for ABC and serves as

by ABC is monitored and coordinated by its Control Tower, a

a quantum leap in the development of our abcXL product. We have

team of highly-skilled and experienced personnel working 24/7 to

strengthened our position in the aerospace segment of the air cargo

guarantee seamless deliveries. Monitoring includes all important

market, realigning our procedures, working with trustworthy and reliable

shipment records; the technical condition of the aircraft,

handling and trucking partners, and training our personnel to guarantee

temperature settings and changes, shock sensing data, and weather

smooth and intact delivery of aircraft engines. We have also introduced

forecasting, to name but a few.

the latest 3D modelling software tools to enhance load planning and to minimize the time required for ground handling procedures. This 500th

Aircraft engine transportation is a technologically challenging process

transportation in only eight months of the current year proves once

which requires a high level of expertise and years of experience.

again that our customers recognize the value provided by AirBridgeCargo

Having a proven track record for successful engine transportations

Airlines, trust our global abcXL team of experts, and appreciate our

through its parent company, Volga-Dnepr Group, spanning more

dedication to meeting every requirement,

than 28 years, AirBridgeCargo is able to call upon best practices

Vasily Zhukov,

for moving such sensitive shipments for customers in the aerospace

Global Director, Heavy & Outsized Cargo, AirBridgeCargo Airlines

industry. Using the dedicated abcXL product, ABC’s team of

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Fleet Support Manager Freight

£40,000 -£45,000 pa Home Based – with national travel This is an excellent opportunity to join our transport team and to contribute to Energy Saving Trust’s role as the market leader in providing face-to-face consultancy advice on energy efficient fleet management and advice to organisations looking to reduce emissions from freight operations; particularly Heavy Goods Vehicles (HGVs).

Working from home, you will be responsible for the development of client leads into long-term productive client relationships.

You will produce and deliver our expert independent and impartial fleet reviews, providing advice that converts into positive action; helping organisations save energy, money and reduce their harmful emissions.

Your ability to plan and prioritise client engagement, ongoing management and competing projects will be key, as will your ability to influence results through a highly credible understanding of the commercial realities of your clients. Experience of engaging and working with both private and public sector organisations will be essential as will your strong written and verbal communication skills.

For more information please review the job description on our website.

To apply, please forward your CV and cover letter that clearly outlines your suitability for the post to recruitment@est.org.uk, citing the reference number, TA 249, in the subject line.

Closing date: 22 October 2018.

www.energysavingtrust.org.uk

logistics practitioners are able to organize jet engine deliveries with minimal loading time and maximum attention to detail. In addition, the airline’s specialists are continually working to gain a deeper understanding of customers' products and businesses to refine ABC’s service offering. This knowledge continues to give ABC an advantage in the market as it works closely with OEM and MRO providers as well as specialist forwarders.

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9

INDUSTRY NEWS

THAI CARGO SIGNS FIVE-YEAR CONTRACT WITH WFS 30 AUGUST 2018

IN THE UK & IRELAND

T

HAI Cargo has awarded Worldwide Flight Services

We are extremely proud that THAI Cargo chose WFS to support

(WFS) a five-year cargo handling contract in the UK and

its continued growth in the UK and Ireland. Our ability to provide a

Ireland. Effective on 1 September, WFS provides handling

dedicated location at Heathrow alongside our stations and trucking

for THAI’s double daily Airbus A380 and Boeing 777 flights from

network connecting all the major cargo points of the UK and Ireland

London Heathrow to Bangkok as well as regional cargo handling

all contributed to our successful tender for this contract. This

across its UK and Ireland stations and trucking network connecting

gives us further opportunity to enhance our growing relationship

each airport location.

with THAI Cargo at another major airport gateway in Europe and we look forward to providing the highest quality standards

The THAI Cargo team in the UK and Ireland will also relocate to

of service, safety and security for THAI and its customers.

WFS’ Building 550 in the World Cargo Centre at Heathrow, where

Patrick Roberts, Vice President UK & Ireland,WFS

THAI will have a dedicated export facility with direct air-side access.

The location is also conveniently situated adjacent to the UK Border Inspection Post (BIP) at Heathrow.

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y, Head of Operations, John Munnelly, Head of Operations, Jan van Duivendijk, Group Victo e include: Top speakers Top to include: speakers mit: 2018 & Supply Chain 3PL & S y, Head of Operations, John Munnelly, Head of2018 Operati ons, Jan van Duivendijk, Group Victo e Summit: Top speakers Top to3PL include: speakers include: President Transportation, Trade & John Lewis Hilton D端sseldorf | D端sseldorf | October | D端ss PresiD端sseldorf dent Transportati on, Trade29-31 &Germany, John Lewis DHL Markus Markus RecklHilton ing, CEO Germany,Reckling, DHL CEO Logistics, ABB CEO Germany, DHL Markus Markus Reckl i n g, CEO Germany, Reckling, DHL ssen, CEO Europe, Mikkel Rasmussen, CEO Europe, Logistics, ABB Express Express Where supply chain strategy supp ssen, CEO Europe, Mi kkel Rasmussen, CEO Europe, ExpressWhere Express Kim Pedersen, CCO, GEODIS DAMCO Register egister Kim Pedersen,VP CCO, GEODIS meets meets digitalisation digital Vol k er Volker Schmi t z, VP Head of Schmitz, EMEA Head of EMEA DAMCO for your or your Vol k er Volker Schmi t z, VP Head of Schmitz, EMEA VP Head of EMEA Di& rk Holof bHP ach,Supply Corporate ce the President SonyChain ticket today ket today The 3PL The &, HP Supply 3PL Chain Summit: Europe 2018Viis Sum Ahner, Head Mi c hael Ahner, Head of Suppl y Supply Chai n Chain, meeting meeting place for the forces of Di innovation, place transformation forces of rk Holof bHP ach, Corporate Vifor ce President the *Use the discount the discount Ahner, Head Sony Mi c hael Ahner, Head of Suppl y Supply Chai n , HP Chain, - Suppl y Chaireshape n, Henkel the that connectivity and that connectivity will fundamentally will funda code FMF to get E300 MF to get E300 pe, and Sony Interactive Logi s ti c s Europe, Sony Interacti v e supply supply chain industry over the chain coming years. industry over the - Supply Chain, Henkel off the Executive, Standard ecutive, Standard Frank Sportol Frank ari, President,Sportolari, Germany, President, Germany, pe, Sony Interactive Logi s ti c s Europe, Sony Interacti v e and Basic Passes* Basic Frank Sportol Frank aPasses* ri, President,Sportolari, Germany, Kerry Eby, VP GloPresident, Germany, nt Europe Entertainment Europe bal Logistics & UPS UPS nt Europe Entertainment Europe Kerry Eby, VP Gl o bal Logi s ti c s & UPS UPS DistributioManaging n, Johnson Controls n Amersfoort, Wil em Jan van Amersfoort, Managing Al e xandra Alexandra Morton, Vi c e Presi d ent, Morton, Vice President, Di s tri b uti o n, Johnson Control s n Amersfoort, Managing Wil em Jan van Amersfoort, Managing Al e xandra Alexandra Morton, Vi c e Presi d ent, Morton, Vice President, ehousing & Distribution, Warehousing & Distribution, Lori Chao,Management, Director of InternationalS P E A KDiErRectorS Western SupplySupply Chain Management, Western Chain FO C U SofE ID T R oAnalC K S Director Warehousing & Distribution, ehousing & Distribution, Lori Chao, Di r ector n ternati Suppl y Supply Chai n Management, Western Chain Management, Western ogistics Broekman Logistics Communi c ati o ns, JD. c om Europe,Europe, Adidas Adidas e Supply Chain Logistics Ecommerce ogistics LogisticKs E Y N O T E S E Y N E S Communi cations, JD.O com T Broekman Europe,Europe, AdidTasK Adidas AT ENDEES A T TE N D E E S irector Execution, Ian Perotto, Director SCM Execution, Top T to include: speakers include: Mathi js Slangen, SVP Commercito alEurope, Malcolmspeakers Malcolm Wilsop on, CEOSCM Europe, Wilson, CEO irector Execution, Ian Perotto, Director SCM Execution, Mathi js Slangen, SVP CommercialEurope, MalcolmMalcolm Wilson, CEOSCM Europe, Wilson, CEO Europe, Coyote Logistics XPO LogiXPO stics Logistics Metro Europe, Coyote Logistics XPO LogiXPO stics Logistics Metro #SCSEU18

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plsummit.com/eu Find outFind more event information out onmore by visiting the website event here : www.3plsummit.com/eu informatio 11 plsummit.com/eu Find Find more out more byby visiting event here informatio plsummit.com/eu Find out out Find more event event information information out on on more visiting the the website website event here :: www.3plsummit.com/eu www.3plsummit.com/eu informatio FORWARDER magazine

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INDUSTRY NEWS

WORLDWIDE FLIGHT SERVICES TO OPERATE SEAFOOD CENTRE 14 AUGUST 2018

AT OSLO AIRPORT

A

MOU has been signed between Worldwide Flight Services

Norway stands for half of all the air cargo generated in the Nordic

(WFS) and Sjømatterminalen AS to operate the Seafood

region. In 2017, Oslo Airport was the fastest growing Cargo Airport

Center at Oslo Airport. The Seafood Center will handle

in Europe with a 36% growth. Some 185,000t where flown in and

up to 250.000 tons of Seafood annually in a facility designed to meet

out of the airport with 90,000t being Seafood.

industry requirements for cool chain logistics and innovation.

We have listened to the exporters and their needs to ensure

We are confident in WFS’ experience in perishable cargo and

quality and time to market. I believe the dedication from the Seafood

their commitment to this project. This is a unique opportunity

Exporters in this project is an acknowledgement of the project

to define the future of cool chain logistics for seafood as air

itself. The Seafood Center will create value for all of Norway and

cargo. The Seafood Center at Oslo Airport will increase the

increase the competitiveness of Norwegian Seafood globally.

competitiveness of Norwegian Seafood globally and industrialize

Øyvind Hasaas, Executive Vice President, Oslo Airport

the handling. With an experienced international handler as WFS, we believe Oslo Airport will increase its competitive

In 2018, Norwegian Seafood as air cargo is expected to reach some

advantage as the preferred cargo hub in Northern Europe.

230,000 tons. As a result, Oslo Airport is now the largest freighter

Martin Langaas, Director Cargo, Avinor Oslo Airport

airport in Northern Europe with 14 cargo airlines calling at the airport weekly.

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WANT TO KNOW MORE? Further information can be found at www.wfs.aero

As one of the world’s leading cargo handlers globally, we are excited to expand our network into Norway and Oslo Airport.

ABOUT WFS

The Seafood industry is a unique opportunity for us to share our

Founded in 1971 and headquartered in Paris, WFS is the world’s

experience and excellence in air cargo handling. We look forward

largest air cargo handler and one of the leading providers of

to opening a dedicated facility at Oslo Airport that is fully adapted

ground handling and technical services with annual revenues

to the future needs of the Seafood industry. Our terminal will be

of over EUR1.2 billion.

a game changer in the handling of Seafood as air cargo and be an important part of ensuring the future growth of one of Norway’s most important industries.

Construction of the terminal is expected to commence in April

John Batten, Executive Vice President Cargo EMEAA, WFS

2019, with an opening of the terminal in 2021.

FORWARDER magazine

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CREDIT: SCAN GLOBAL LOGISTICS

CREDIT: DULUTH CARGO CONNECT

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CREDIT: COLLETT & SONS LTD.

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Join the World

at Breakbulk Events Where the Networking Never Stops And New Project Business Is Made CREDIT: BIGLIFT SHIPPING

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11-12 February | Dubai

20-21 March | Shanghai

21-23 May | Bremen

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www.breakbulk.com FORWARDER magazine CREDIT: PORT OF LONG BEACH

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15

INDUSTRY NEWS 5 SEPTEMBER 2018

RHA ADVISES

HAULIERS TO CHECK THEIR EYESIGHT

T

he Road Haulage Association welcomes a police crackdown

Non-members can also get a free eye test by visiting the

on defective eyesight and calls on hauliers to check theirs.

Vision Express Vision Van.– a custom-built eye testing unit

Three forces – Thames Valley, Hampshire and West

that travels all around the country taking the eye test to the

Midlands – will be stopping motorists to carry out roadside eyesight

people. To find out where the Vision Van will be next, just go to

tests in September.

www.visionexpress.com/vision-van

Motorists will be required to read a number plate from 20 metres.

The van’s next stops are at Vision Express at Tesco in Hanley,

Anyone who fails will have their licence revoked.

Staffordshire (13 September), and Knutsford TruckFest, Cheshire (15 and 16 September).

Data from the tests will be used to improve understanding of the extent of poor driver vision on UK roads which is thought to be hugely underestimated.

DID YOU KNOW...

...an eye test doesn’t just check whether you need glasses, it can also identify a number of underlying health problems, such as diabetes,

Road safety is our number one priority and any measures to make roads even safer are a good thing for all of us. Diagnosing poor eyesight saves lives.

Richard Burnett, Chief Executive, RHA We advise hauliers to check their eyesight regularly and take advantage of a Vision Express free eye examination at any of their opticians nationwide. Please note, this offer is exclusive to members of the RHA. Members can apply for their free test at www.visionexpress.com

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glaucoma, high blood pressure and macular degeneration.

Be ready for 2019 and join your colleagues for the industry event of the year!

D

ear Airfreight Forwarders, we are grateful to

DATE

LOCATION

announce that the Global Air Cargo Alliance will

Thursday 20 September

Yeovil

be in the Land of Smiles this year to gather top

Wednesday 26 September

Doncaster

Wednesday 3 October

Southampton

air-freight forwarders around the world under one roof.

Tuesday 16 October

Peterborough

The first-ever kick-off meeting of the Global Air Cargo

Thursday 18 October

Knutsford

Tuesday 23 October

Glasgow

Wednesday 31 October

Chepstow

Wednesday 7 November

Newcastle upon Tyne

Wednesday 21 November

London

Wednesday 28 November

Birmingham

Alliance Network is scheduled to happen on October 22-25, 2018 in Bangkok City, Thailand.

Over 1,300 delegates attended our 10 nationwide venues last year, hearing from key industry speakers and experts on the latest and future issues affecting their operation. Join them this year and: • gain peace-of-mind over topical matters affecting your operation • network with industry peers • attain expert knowledge to improve your operation’s compliance and efficiency For the latest news…

#TM18

To book your place visit fta.co.uk/tm2018 or call 03717 11 22 22*

Get ready to meet with the experienced and reliable

*Calls may be recorded for training purposes

potential partners as we welcome dedicated members to

Gold Sponsor

our continuously growing network

Silver Sponsor

Bronze Sponsor

Global Air Cargo Alliance is dedicated to unify and connect the best of the best airfreight forwarders into one community and foster harmonious relationship around competitive and solid business solutions. Make new friends

TM18 110x140 0818-V2 .indd 1

05/09/201

as you expand your business opportunities. Be a part of the Global Air Cargo Alliance now.

We shall announce registration and conference details in our future emails. For now, we'd like to share with you the teaser of the forthcoming GAA Kick-off meeting.

We look forward to having your presence there. See you in Bangkok!

Christian Raeuber & Nils Walle, Directors, Global Air Cargo Alliance

24 AUGUST 2018

THE LAUNCH OF

GLOBAL AIR CARGO ALLIANCE FORWARDER magazine

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17

INDUSTRY NEWS

STORMY WEATHER OR SUNNY SKIES FOR USA SUPPLY CHAIN?

C

hina’s retaliation in response to the US’ trade war with

Despite these problems, outlooks for the logistics industry remain

Beijing has been hitting the news hard this week. The

optimistic. There is no mistake that the US economy remains strong,

newly introduced tariffs on imported goods are already

along with reports of rising wages across the sector - good news,

inflating tempers, with further sanctions to be introduced come

in light of current staff shortages. Industry giants such as XPO are

2019 if tensions aren’t resolved. There is a real risk of this action

reporting huge rises in e-commerce, which in turn is driving an

backfiring, as savvy businesses in China’s manufacturing hub, Pearl

increase in their seasonal job offerings from the same period in 2017.

River Delta, have already been taking action to cut their costs and increase the quality of products they are producing. Given China’s already prominent positioning in terms of workforce numbers and technology adoption, some businesses have used this opportunity to further streamline their processes, decreasing costs in the interim.

The outlook is turbulent, which is worrying for the supply chain, which has already been impacted by increased shipping rates. There are also accusations of dodgy dealing, such as reports that American lobster is being transported to Canada, and shipped as a Canadian product in order to avoid current sanctions.

Back on US soil, it’s been reported that the top five trucking markets in the US currently hold a massive 18% of the country’s domestic load volume; this, despite the increasing shortage of drivers which has been hitting the news. According to the American Trucking Association, there is a current shortfall of approximately 50,000 drivers. The aging population within the current workforce is very real in an industry which has been - as the New York Times framed it - ‘historically reliant on older, white male drivers’. There have been a number of attempts to tackle the shortage.

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Sarah O'Connell, Senior Editor, FORWARDER magazine

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INDUSTRY NEWS 28 AUGUST 2018

HOME OFFICE ERRORS GIVE FREIGHT & LOGISTICS COMPANIES GROUNDS TO

CHALLENGE ILLEGAL WORKING FINES

T

he Home Office can issue fines to businesses of up to

business employs, you are still required to meet the legislation

£20,000 for each illegal worker. But what if the Home

by conducting checks on all new recruits, without discrimination.

Office has got it wrong? Immigration solicitor Anne Morris

explains why it can pay to question fines for illegal employment.

Immigration: a costly business risk The reality however is that transport businesses face a number of

Under current UK immigration rules, businesses are to all intents

challenges in remaining compliant.

and purposes required to act as front-line enforcement in the prevention of illegal working. Employers have a legal duty to carry

For larger companies, conducting right to work checks consistently

out document checks on all employees, confirming their right to

and correctly across all sites is extremely challenging.

work in the UK. If the Home Office alleges your business has failed to perform these checks properly, they can issue a civil penalty for

At the other end of the scale, awareness among smaller companies

illegal employment for up to £20,000 per illegal worker.

of their immigration duties is generally low. There may not be the resource to implement an effective system for compliance and to

Businesses failing to meet these duties are keeping Home Office

stay up to date with changes in the rules - making them an attractive

coffers buoyant, with immigration fines providing a lucrative income

target for immigration enforcement.

stream. In the last quarter of 2017, over £11.5million in fines were issued to UK businesses for illegal working.

Civil penalties are in most cases issued following a site inspection conducted by Home Office officials. Immigration raids are disruptive;

Transportation remains a sector of focus for immigration

the site will be closed, documents will be requested and interviews

enforcement due in large part to the numbers of foreign

conducted. They are costly and stressful. Where enforcement

workers: 235k are EU nationals, 407k are non-EUs against 2,130k

officials allege immigration breaches, fines can be issued.

UK nationals. Regardless of how many foreign workers your

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WANT TO KNOW MORE? Further information can be found at davidsonmorris.com

Many business owners will simply pay the fine without question,

Mitigating circumstances

concerned about the gravity of the allegations and the tight time

Can you demonstrate a consistent approach to immigration

frames involved, and because they are in large part unaware of their

compliance, and this breach was an exception? For example, you

rights to challenge the fine.

would not be expected to identity forged I.D. if you can show you took reasonable steps when checking an employee’s documents.

Challenging a Home Office fine: Questions to ask If your business is facing a fine for illegal working, you will need to

It pays for businesses to look at all of their options if facing a civil

act quickly. Assess the allegations that are being made against your

penalty for illegal employment. After all, how can employers be

business. If you can prove the Home Office has got it wrong, or have

held to account for falling foul of the rules where the Home Office

not followed the correct procedures, you may be able to have the

is guilty of the same?

fine either reduced or even cancelled.

Anne Morris is managing director of business immigration solicitors, Your case will need to be looked at on its own facts, but we see a

DavidsonMorris, specialists in all areas of UK immigration including

number of common errors being made by the Home Office in its

challenging civil penalties for illegal working.

pursuit of fines which are resulting in fines being cancelled.

Insufficient evidence Does the Home Office have sufficient evidence to support their allegations against your business? For example, the Home Office will need to evidence that any illegal workers were in fact employed or contracted by your company.

Officers’ conduct Did the conduct of Home Office officials during the inspection meet the required standards? For example, were any non-English speaking individuals interviewed with a translator present?

Misapplied rules Has the Home Office misapplied or misinterpreted the rules when making their decision to impose a fine? For example, any unlawful arrests of foreign individuals during a raid could amount to racial discrimination.

Unlawful entry Did officials have the relevant and lawful permission and paperwork to come onto your site and to detain suspected illegal immigrants?

FORWARDER magazine

ISSUE32

21

INDUSTRY NEWS

CARGOLUX FLIES HORSES 21 AUGUST 2018

TO ASIAN GAMES

C

argolux safely flew high value race horses from Luxembourg

qualified. With its vast knowledge and experience garnered in over

to Jakarta, Indonesia, where they participated in the

45 years, Cargolux fully integrates international standards in animal

Asian games this month. The four-legged sports stars

care, treatment and transport. Utilizing the superior HMC stalls,

will compete in the equestrian part of the Games which are held

Cargolux sets the standards in the transport of valuable horses.

in Jakarta from August 18th to September 2nd. This competition, based on the Olympic Games format, is held every four years in

This ad-hoc shipment was routed directly from Luxembourg to

an Asian or Middle Eastern city and gathers the best athletes from

Jakarta which required attentive preparation from the Cargolux

across the region.

Charter team, since Jakarta is not part of the regular scheduled destination catalogue. Authorizations and paperwork had to be

The part-charter operation, which was operated in conjunction with

requested before the flight to ensure minimal flight disruption and

JIT-EX, required careful preparation and planning to avoid causing

subsequent animal discomfort.

the animals distress during the transport. To ensure the flight went smoothly, Cargolux could count on its state-of-the-art HMC

Cargolux transports about 3,000 horses a year. With up to three

horse stalls and the dedicated CV alive team that specializes in the

horses per horse stall, the airline can accommodate 84 horses on

intricacies of live animal transportation. The custom-designed HMC

its Boeing 747-400 freighters and up to 90 on the 747-8F. As well

stalls provide increased stability and their double layer pallet base

as ATA, Cargolux is also a member of IPATA (International Pet and

reduces the motion feeling for the horses, greatly reducing the stress

Animal Transportation Association) and IATA LAPB (IATA Live

the animals feel compared to traditional single layer pallets. With

Animal and Perishable Board).

its expert staff, high professional standards and customized horse stalls, all the requirements were met to guarantee an optimal flight.

Cargolux is a major industry player in the transportation of horses by air. The airline’s dedicated team of experts regards each animal as a special responsibility that has to be treated with utmost care.

Cargolux is a member of ATA, the Animal Transport Association, whose aim is to ensure that animal handlers and attendants are fully

22

FORWARDER magazine

ISSUE32

LAUNCH EVENT

7 - 9 MAY 2019 | ANTWERP EXPO, ANTWERP HOST SPONSOR

The Port of Antwerp is the biggest breakbulk port and the biggest steel port in Europe. It is therefore logical to have a breakbulk conference in Antwerp.

Philippe Oyen, Chairman, Antwerp Shipping Federation (ASV) & CEO, Belgo-Iberian Maritime

We’re excited to be involved with Antwerp XL which will be internationally the most important exhibition for the breakbulk industry!

Kevin Stephens, Chairman-Founder, Project Professionals Group

Register your interest in visiting or secure your stand today www.antwerpxl.com | nick.powell@easyfairs.com +44 (0)20 3196 4301

FORWARDER magazine

ISSUE32

23

INDUSTRY NEWS 28 AUGUST 2018

DELTA CARGO KIOSKS SUPPORT

INDUSTRY DIGITALISATION D elta Cargo (NYSE: DAL) has launched self-service iPad

In order to facilitate the booking process, Delta Cargo

kiosks in Atlanta and Boston, and is currently testing in other

encourages customers to pre-book their shipments on deltacargo.

hubs, requiring electronic air waybills (e-AWB) as standard

com and ensure they bring along all Consignee information.

operating procedure. The air waybill is a critical air cargo document

For further information on Delta Cargo please log onto deltacargo.

that constitutes the contract of carriage between the shipper and Delta.

com or contact the Delta Cargo Customer Service Center at

The new implementation supports Delta Cargo and the International

+1 800- DL-CARGO or +1-612-266-3900.

Air Transport Association (IATA) efforts to transition from paper air waybills to e-AWB and provides customers with a streamlined digital experience to book all U.S. domestic product shipments.

Kiosks were first tested in Atlanta at all shipment acceptance counters, including DASH offices. Since the start of the trial, Delta Cargo has recorded a 94 percent increase from paper to e-AWB bookings for U.S. domestic shipments in Atlanta. Following positive customer feedback, these kiosks have now been rolled out in Boston, and will shortly be available in New York - JFK and Seattle cargo acceptance counters. Delta’s current eAWB penetration rate is 81.3 percent yearto-date, which is above IATA’s global goal of 68% eAWB for 2018.

The introduction of Delta Cargo’s self-service experience contributes to a more environmentally friendly and simple booking process, while also providing expedited service to customers, With initiatives such as this we are working towards our goal of achieving 100 percent e-AWB penetration in the United States by the end of the year and internationally in 2019.

Lindsey Jalil, Managing Director Commercial, Delta Cargo

24

FORWARDER magazine

ISSUE32

Total freight forwarding expertise.

Established in 1999, next year marks the 20th anniversary of Retail Transport Services.

Over this time we have established a network of over 3500 European partners who are able to provide transport solutions for whatever freight movement you may have.

With one dedicated experienced point of contact on call 24/7, we will always find a solution We have waste licenses, DGSA for ADR shipments and are fully GDP compliant in the movement of pharmaceuticals.

With the resources to manage any freight movement, Retail Transport Services really are the ‘one-stop option’ for all your European transport requirements.

Export/Import Europe, Eastern Europe, Scandinavia, Ireland, UK Express, groupage, part loads & full loads Vans, 7.5 tonners, tail lifts, Euroliners, flat beds, coil carriers, frigo vans, frigo trailers Honest and open approach Experienced, dedicated and motivated team Fully GDP-compliant quality system According to EC Guidelines 2013/C 343/01 One dedicated 24/7 point of contact

Coventry: 02476 234566 • Manchester: 0161 9712140 info@retailtransport.com

www.retailtransport.com FORWARDER magazine

ISSUE32

25

INDUSTRY NEWS 28 AUGUST 2018

NEW CUSTOMS

RED TAPE FOR HAULIERS UNDER ‘NO-DEAL’ BREXIT

I

nternational operators will be hit with new red tape as they

The Government advises that operators would be required to

become ‘carriers’ of goods in ‘no-deal’ Brexit plans announced

submit two types of Safety and Security Declarations:

by the Government.

• Exit Summary Declaration (EXS) to the customs authority from which the consignment is being exported

The ‘Trading with the EU if there’s no Brexit deal’ technical notice says that hauliers would be responsible for their own Safety and

• Entry Summary Declaration (ENS) to the customs authority that the consignment is entering.

Security Declarations – a new move for the industry.

This announcement is far too little and comes far too late.

The announcement comes nearly two years after the Road Haulage

Hauliers have been waiting for practical advice on the worst-

Association began asking the Government to set out its contingencies

case scenarios for many months, yet the Government is leaving it

for a ‘no-deal’ Brexit.

to the eleventh hour giving businesses little time to prepare.

Richard Burnett, Chief Executive, RHA

26

FORWARDER magazine

ISSUE32

LCL SERVICE CAPABILITIES Complement and extend your network with the largest global reach of any NVOCC.

With more direct routes to more destinations at greater frequency than any other NVOCC, Vanguard Logistics Services has been demonstrating for nearly 40 years what sets us at the forefront of the less than container load landscape.

• Weekly services to 50+ direct ports • 9 export receiving depots • Imports into Southampton, Felixstowe, Manchester and Glasgow

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• 88,000+ sq. ft. customs-approved cross-docking facilities in Manchester and Essex • 24,000+ cross trade capabilities across 120+ offices in 100+ countries worldwide Contact us today and put the Vanguard network to work FORWARDER magazine ISSUE32 27 vanguardlogistics.com for your business.

eSHOTCAMPAIGNS

With organically grown data built up over the last 10 years and over 25 consultants updating records of freight forwarders, shippers, supply chain and logistics departments worldwide, our data is unrivalled. We can run campaigns by geographical region or by vertical market.

NEWSLETTERS

Internal and external communications. Newsletter production as well as content writing as required. Newsletters are an excellent way to increase client awareness of new services and keep employees fully engaged.

POSTALMAILSHOTS

Our Postal Mailshot data is the cleanest in the industry. We can produce postal mailshots in exactly the same format as our eShot campaigns. As with our digital marketing we are able to target geographical regions or verticals according to your requirements.

PAFFINDER

PAF Finder is a new section being added to FORWARDER magazine where you can talk about your Partners, Agents and Franchise (PAF) agreements. It will include promotional editorial and a section where you can advertise for a new partner, agent or franchise.

FORWARDERDIRECTORY

The FORWARDER Directory is a listing of freight forwarding companies, shipping lines, airlines, etc. The Directory has recently been redesigned to include all of the countries in each issue and to be a persistent, ever-evolving resource.

FORWARDERONLINE

FORWARDERmagazine.com is the magazine, advertising space and Directory online. We offer a daily posting service straight to the site that gets shared across the whole of the Freight Media social platform including Freightabase, LinkedIn Facebook and Twitter.

CONTACT US: KATIE@FREIGHT-MEDIA.COM +44 (0)1454 628 771 FORWARDER magazine ISSUE32 28

FREIGHTMEDIA PROVIDES AN OUTSOURCED MARKETING SOLUTION FOR THE FREIGHT INDUSTRY

MOVEITLIKE...

Significant front-cover exposure and 6-page Q&A in FORWARDER magazine about you and your company. Designed for the forwarder that wants to stand out from the competition and for use when presenting your services to clients. Includes a separate PDF booklet.

SITESTATISTICS

A two- or four-page spread in FORWARDER magazine ideal for anyone aiming to promote a new facility. As with ‘Move it Like…’ we can produce a handout that your sales team can use for client meetings and marketing campaigns.

PROMOTIONALEDITORIAL

An excellent way of promoting new services, new recruits or any exciting projects that you may have coming up. Over the next 12 months we will be covering various topics around UK regions, international trade lanes and vertical markets.

SOCIALMEDIA

Our team of social media experts will post regular articles to increase brand awareness and exposure. Most of our clients are too busy moving freight to get caught up in perfecting their social media presence. We will take it off your hands.

WEBSITEDESIGN

Your website is your shop front and you only get one chance to make a first impression.

We are here to ensure it’s an excellent one. Our digital marketing and design team will work with start-ups, SMEs or top-25 forwarders to forge their online presence.

FORWARDINGJOBS.COM

Forwardingjobs.com is the leading job board for the Freight Forwarding Industry.

If you are recruiting on a regular basis we can offer a range of services depending on your requirements and vacancies are included in the recruitment section of FORWARDER.

WWW.FREIGHT-MEDIA.COM 29 FORWARDER magazine

ISSUE32

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If you would like your own subscription to FORWARDER,

please complete the form, take a picture or cut out the

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page and send it to subscriptions@forwardermagazine.

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Haulier LCL

NVOCC FTL

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Shipping line Air courier

Air Rail

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INDUSTRY NEWS MOVE IT LIKE...

ASK THE EXPERTS REGIONAL FOCUS FORWARD LAW READ FORWARDER

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31

FOCUS ROUNDUP

AIR FREIGHT & AIRLINES

AMERICAN AIRLINES ENDS CARGO 2017 ON A HIGH NOTE A 23 JANUARY 2018

merican’s Cargo organisation announced an overall

cargo traffic growth for 2017, up 15% from the previous calendar year.

American’s Cargo organisation announced an overall cargo traffic growth for 2017, up 15% from the previous calendar year.

This significant improvement followed a year-long effort to continue streamlining the customer experience with the introduction of new self-service tools to automate and improve the booking process alongside further implementation of new services like proactive shipment re-accommodation. Throughout 2017, the carrier also announced a series of business enhancements regarding its green initiatives, pharma capabilities and infrastructure, additional wide body routes and new destinations.

Additionally, the airline celebrated its third consecutive Cargo Airline of the Year award in 2017 and 10 th Cargo Airline of the Americas award, among others.

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ISSUE32

WANT TO KNOW MORE? Further information can be found at bhworldwide.com

B

&H Worldwide, the world's best-in-class aerospace

In addition B&H will be implementing its freight optimisation

logistics supplier, has extended its relationship to manage

solutions for Flybe alongside continuous financial reporting

Flybe's time critical and heavyweight inbound and outbound

& analysis, and IT efficiencies led by its IT arm B&H InTech.

aerospace logistics.

It will also support Flybe with Customs compliance services.

B&H will provide a range of time critical solutions to Europe’s largest regional airline in order to manage its complex supply chain and

B&H has demonstrated a clear understanding of

ensure the carrier's aircraft stay in the air. The program will be

the imperatives under which Flybe requires to operate

managed through B&H 24/7 365 Control Tower based at its London

and has played a critical role in efficiently providing the

Heathrow facility and it will use its unique, cloud-based, in-house

essential components for delivering the effective ongoing

designed IT system OnTrack to manage the process.

aerospace logistics solutions we need. We are pleased to have found such a professional, reliable service provider

With the Flybe network now extending to some 77 airports,

and look forward to working with their teams through our

improved transit times and greater visibility of aerospace shipments,

extended relationship.

combined with cost reduction and fast delivery, are essential

Keith Earnden, Director for Engineering & Maintenance, Flybe

components for delivering ongoing aerospace logistics solutions.

AOG and time-critical logistics need specialist teams to manage and deliver the parts and the award-winning B&H teams have the skills and experience to deliver just that. We are delighted by Flybe's decision to extend the relationship with this contract and will be putting in place plans to ensure they benefit from a continuous improvement program for their aerospace logistics which not only meets, but exceeds their expectations.

Stuart Allen, CEO, B&H Worldwide

30 OCTOBER 2018

B&H WORLDWIDE

RENEWS FLYBE

GLOBAL AEROSPACE LOGISTICS CONTRACT FORWARDER magazine

ISSUE32

33

FOCUS ROUNDUP

AIR FREIGHT & AIRLINES

21 SEPTEMBER 2017

CARGO IQ LAUNCHES

AIR CARGO INTELLIGENCE HUB C argo iQ has launched online self-service access to its data,

Cargo iQ members are focused on quality in the air cargo industry

giving members real-time information on performance for

and our new Hub will help demonstrate the value that air freight

the first time, enabling them to develop new products and

brings to the global logistics market. Members will be better able to

improve processes.

explain to current and potential customers exactly what it is they are paying for, and offer them a choice of products – something new

Cargo iQ’s ‘Air Cargo Intelligence Hub’ gives its members access

and refreshing for the somewhat traditional air freight sector.

to their data on any given route and produces customized reports, allowing them to compare their own performance against Cargo iQ

Cargo iQ launched its Air Cargo Intelligence Hub today at its

standards, and that of the Cargo iQ community overall.

Commercial Summit in Geneva, where the IATA interest group also revealed a new Sales Toolkit, including a short animated film

Cargo iQ members work with shared shipment planning called

outlining the value of the organization.

route maps, based on its Master Operating Plan (MOP), which measures each individual cargo journey from shipper to consignee

Delegates were joined by Alex Veitch, Head of Global Policy at the

against 16 milestones.

Global Shippers’ Forum (GSF), who brought a customer perspective to the debate.

Through analysis of the data generated by these measurements, members can work with their customers and suppliers to improve

Cargo iQ members continue to innovate and make quality the focal

performance, develop new products, and drive quality in the air

point of the air cargo industry, collaborating to improve airfreight,

cargo industry.

and using Smart Data to optimize their products. Our work with shippers shows the need to have timely and clear information shared

Our members can now analyze their data and see it in an easy

and our members understand that better than anyone. Cargo iQ

to understand, meaningful way; giving them the tools to focus their

will take part in GSF’s next meeting in preparation of a joint launch

resources to where they need to improve processes, and supporting

of the industry’s first shipper KPIs later this year, marking another

them to optimize their products and requirements both for their

important milestone for our industry.

industry partners and of course, our customers, the shippers.

Henk Venema, Chairman, Cargo iQ; Senior Vice President, Global

Ariaen Zimmerman, Executive Director, Cargo iQ

Head of Network Carrier Management, DHL Global Forwarding

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ISSUE32

The Hub is one of a series of initiatives aimed at improving the value Cargo iQ delivers to its members and to the industry as a whole, which has included the appointment of independent auditors.

ABOUT CARGO IQ

Cargo iQ is an IATA interest group with the mission of creating and implementing quality standards for the worldwide air cargo industry.

Cargo iQ operates as a not-for-profit membership group supported by IATA and composed of over 80 major airlines, freight forwarders, ground-handling agents, trucking companies and IT solution providers globally.

Cargo iQ members developed a system of shipment planning and performance monitoring for air cargo based on common business processes and milestones.

As part of that system, the Cargo iQ Master Operating Plan (MOP), which has been endorsed by IATA as a recommended industry practice, describes the standard end-to-end process of transporting air cargo.

FORWARDER magazine

ISSUE32

35

FOCUS ROUNDUP

AIR FREIGHT & AIRLINES

10 JANUARY 2018

EVA AIR

RETURNS TO HACTL E VA Air has appointed Hong Kong Air Cargo Terminals Limited (Hactl) as its handling agent, with effect from 5th January 2018.

Hactl will provide all cargo handling services for the airline’s

operations from Hong Kong, which include over 60 passenger and 8 wide-body freighter flights per week.

EVA Air also plans to use the SuperLink China Direct road feeder services provided by Hactl subsidiary Hacis, to extend its catchment to include the Pearl River Delta (PRD) region. The Hacis network will shortly be extended with the opening of a ninth depot in the western PRD and, in conjunction with the opening of the Hong Kong–Zhuhai–Macao Bridge, this will reduce trans-PRD transit times by two thirds.

It is a pleasure to return to Hactl, extending our long-term and highly-successful previous collaboration. We particularly look forward to using the Hacis road feeder services system to maximise our capacity utilisation.

Peter Chang, General Manager, Hong Kong, EVA Air

We are honoured to welcome back our friends from EVA Air. Hactl’s recent investments in its IT systems and our future plans to enhance our systems will ensure EVA Air enjoys an even better customer experience in the future.

Mark Whitehead, Chief Executive, Hactl

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WANT TO KNOW MORE? Further information can be found at www.hactl.com

ABOUT HACTL Launched in 1976, Hong Kong Air Cargo Terminals Limited (Hactl)

Its base, SuperTerminal 1, is Hong Kong’s largest cargo handling

is Hong Kong’s largest independent cargo handler, serving more than

facility, with an annual design capacity of 3.5 million tonnes.

100 airline companies and 1,000 freight forwarders.

Hactl’s subsidiary Hacis provides scheduled road feeder services to/from 7 key points in southern China’s important Pearl River Delta region.

Hactl’s world-leading, self-developed IT system, COSAC-Plus, links it with airlines, freight forwarders, agents, shippers/consignees, Airport Authority, Civil Aviation Authority, Census and Statistics Department, and Customs and Excise Department.

SUPERTERMINAL 1 AT A GLANCE •• Opened 1998

•• 395,000 sqm floor area •• 3,500 bay, multi-level container storage system, served by 40 fully-automated driverless ATVs •• Additional storage for 1,573 empty units •• 10,000 bay automated stillage storage/retrieval system for loose cargo (box storage system) •• More than 466 pallet workstations •• 313 truck docks •• 2,400 staff •• Facilities for livestock/bloodstock, perishables (30 dedicated truck docks), valuables (dedicated zone for handling 9 armoured vehicles simultaneously), hazardous/radioactive cargo •• Over 1,000 CCTV cameras throughout; card-controlled access; personnel-free cargo storage zones •• Design capacity: 3.5 million tonnes per annum •• Record throughput in one day: 10,184 tonnes

FORWARDER magazine

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37

FOCUS ROUNDUP

SCANDINAVIA

WFS OPENS PHARMA FACILITY IN COPENHAGEN 13 DECEMBER 2017

& WINS NEW AIR INDIA CONTRACT

W

orldwide Flight Services (WFS), the world’s largest

Earlier this month, Brussels became the first WFS cargo station

air cargo handler, is continuing to enhance its ability

in Europe to achieve IATA CEIV Pharma certification. WFS is also

to handle pharmaceutical cargoes with the opening

working towards Good Distribution Practice (GDP) or IATA CEIV

of a new temperature-controlled facility in Copenhagen.

Pharma certifications at other major locations across its network, which also includes building new facilities in Paris and Milan. In

The investment is in support of WFS’ airline customers’ growing pharma

Brussels, WFS has installed two new dedicated pharma cells in

volumes and WFS’ own IATA CEIV Pharma certification programme

its main warehouse offering 15-25°C and 2-8°C temperature-

in Denmark, which it expects to complete in early 2018. The facility

controlled environments.

has the capacity to store up to 16 cargo units and offers separate temperature chambers offering both 2-8°C and 15-25°C environments.

Each lane in the building is also equipped with an electronic rollerbed system to expedite the handling of pharma shipments.

The WFS team in Denmark is also celebrating winning the cargo handling contract for Air India’s new three times weekly Boeing 787 passenger and cargo services linking the country’s capital city with Delhi.

We are delighted to be handling cargo carried onboard Air India’s new non-stop services between Denmark and India, which offers a direct trade link for exporters and importers in both countries. WFS is also progressing towards its IATA CEIV certification in Denmark with the opening of our new cooler facility to supports our customers’ premium cargo products for temperature-sensitive pharma shipments.

Jimi Daniel Hansen, General Manager Scandinavia, WFS

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ISSUE32

VACANCIES TO FILL? WANT TO KNOW MORE?

Further information can be found at europa-worldwide.com

E

uropa Road, dedicated division of the ambitious  BUSINESS DEV. aMANAGER independent logistics provider, Europa Worldwide Group,

 BRANCH MANAGER

has added two additional services to its operations in

 SALESbyDIRECTOR Denmark sealing a new partnership with leading Nordic logistics company, FREJA.

 OPERATIONS MANAGER  TRANSPORTATION BROKER FREJA’s reputable capabilities as a Scandinavian market leader, handling over 1.6m consignments per year, has enabled Europa to  AIR FREIGHT SALES EXEC.

Our decision to work with FREJA is set to have implications

increase its daily Danish services. The route, which previously ran

on our whole European operation, with additional import services

one way for exports, will now operate in both directions every day

already providing huge benefits for existing customers, whilst also

between Copenhagen and Denmark’s second largest city, Aarhus  IMPORT OPERATOR

attracting new customers who can now capitalise on our increased

and Europa’s £30m groupage facility, 1hub, in Dartford.

capabilities. As a business we have hit some major milestones in the

 GENERAL MANAGER

 KEY ACCOUNT MANAGER

past year and for the road division to reach its ambitious targets for

 DEV. MANAGER TheROUTE new partnership comes at a time of rapid growth for Europa,

the future, it’s essential to work innovatively and stay at the forefront

which is currently achieving 25 per cent volume growth across all

 OCEAN FREIGHT BDM

of developments in our field. Working with leading players such as

divisions and aims to strengthen the company’s presence in Denmark

FREJA, which operates some of Scandinavia’s most specialised freight

and the rest of Scandinavia. The new daily routes, paired with a

and IT systems, will help to strengthen our growth trajectory, cater

competitive pricing strategy and efficient service, help to further

for increasing demand for our services, improve efficiencies and help

expand Europa’s European footprint and realise its ambition to

to grow our customer base in the UK and Denmark.

become market leader between the UK and the continent by 2018.

Europa’s turnover pushed through the £100 million mark at the Operations Director at Europa, Dan Cook, said FREJA has facilitated

end of 2016 and the business’ goal is to reach £200m by the end

a huge step forward for Europa’s Danish product offering...

of 2018. It currently operates 35 road routes across Europe, 20

GET THEM NOTICED IN FORWARDER'S RECRUITMENT FOCUS of which run daily. As well as its specialist European road freight solutions, Europa also provides dedicated air and sea, warehouse and showfreight services.

EUROPA DOES THE DOUBLE Get your freight and logistics vacancies

Your roles will also be seen at

seen by the cream of the forwarding

FORWARDERmagazine.com in the

industry. FORWARDER goes out to thousands of freight executives and managers every month.

Recruitment Focus section. Call us now...

IN DENMARK

+44 (0)1454 628 773 or email Kelleigh: kelleigh@freight-media.com

FORWARDER magazine

ISSUE32

39

FORWARDER Directory POWERED BY

The FORWARDER Directory is a catalogue of freight forwarding companies, shipping lines, airlines, etc. that specialise in shipping to or from major countries throughout the world.

You can place any size advert from a free single-line entry to a double-page spread to promote your strongest services. Our team can advise you on how best to use the space.

If you wish to advertise, please contact Dom...

dom@freight-media.com or +44 (0)1454 628 794

40

FORWARDER magazine

ISSUE32

NEW...

UK DIRECTORY NEW

DIREUK CTOR UK li Y stings

b then by sp y region, eciali sm

INTRODUCING OUR NEW SECTION...

UK specialisms, divided into the 12 UK regions we judge to be most familiar to the freight industry professional at work.

From 'abnormal loads' to 'warehousing & storage', if you need it done, it's in here.

www.

FORWARDER Directory .com FORWARDER magazine

ISSUE32

41

MOVE IT LIKE...

LAUNCHED

September 2018 WEBSITE

www.freightabase.com PLATFORMS

Web, mobile, tablet TWITTER

@freightabaseCOM CONTACT

info@freightabase.com +44 (0)1454 628 794 +44 (0)1454 682 775

LAUNCHING

FREIGHTABASE

WITH

CRAIG HEADFORD

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FORWARDER magazine

ISSUE32

CRAIG SAYS...

Freightabase is free to use with no money or mark-up on shipments

F

reightabase is an online digital platform for sourcing

Freightabase allows the exporter or importer to either fill

specialist carriers to/from any part of the globe. You

out a very simple quote form that the customer services

can source all carrier types, ranging from airlines,

team will action, or search on the loading list or Directory.

shipping lines, freight forwarders and parcel carriers. At

The loading list allows you to find a carrier that specialises

Freightabase, we understand that consumers’ needs are

in a specific shipping route. The Directory allows you to

changing, and with the constant time constraints freight

search by town or keywords.

buyers need to make educated decisions quickly. The whole idea of a shipping manager being able to source information to make a well-informed decision is exciting.

FORWARDER magazine

ISSUE32

43

MOVE IT LIKE...

Q A

Tell us about how Freighabase developed.

Freightabase has always been something I have felt passionate about. I was working on a similar project called ‘Freight Pages’ back when I owned my forwarding business 20 years ago. I have been waiting for the right time for the industry to be ready for this product. Having seen what

44

CRAIG SAYS...

I have worked in the freight industry since I was 16. The last thing I will ever want to do is undervalue it!

Q A

What will Freightabase offer that will set you apart from your competitors?

Freightabase is free to use with no money or mark-up on shipments. We will make our return on advertising as opposed to per shipment. This will make it far more appealing to the user and it won’t be price-led as other digital

Amazon has done to retail, it is clear that now is the right

platforms. I want my advertisers to be able to sell on value,

time, and internet users are ready.

not compete on price.

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There are so many things a freight buyer needs to consider when selecting a carrier. I want to encourage quality users who want to make educated buying decisions, based on factors such as: locations, overseas agents/partners, vertical markets and mode of transport. I have worked in the freight industry since I was 16. The last thing I will ever want to do

A

How do you think Freightabase will impact the freight industry?

I think that Freightabase has been a long time coming. The industry is crying out for a neutral online resource. The visionary carriers will jump on very

is undervalue it! So, my aim is simple: professional shippers

quickly with the others joining shortly afterwards.

looking for professional carriers. Dutch auction dissatisfaction

Overall, I think Freightabase will have a positive impact

is not sustainable, as we are not selling car insurance. So, whilst

on the sector providing a heathy flow of warm sales

I agree completive pricing is important, the per shipment price

leads for its supporters.

is by far not the whole picture. What value can a courier add?

What specialisms do they have? In summary, we refuse to be

Q A

Q

as price-led as other digital platforms.

How does Freightabase work?

The platform is very easy to use, broken down into the following sections:

Quick Quote

Q A

How will consumers of Freightabase be able to access the platform? (E.g. online, apps etc.)

Yes, the website is live now, and It went for internal trials on September 10th. The existing site is mobile friendly with very prompt access to the quick quote form. We have plans to launch an app

simply complete, and customer services

early part of next year for increase global usage

will run a search for you.

and convenience.

Loading list Find a specialist carrier to/from any collection/delivery point. Select one of the multiple carriers and search enquiry.

Directory Key search word by name, town or speciality.

Also covers services to industry

Q A

What is your biggest achievement through the making of Freightabase?

To be honest, I am amazed at the high level of support we are getting already. We have some big names already looking to support the site, such as DSV, Emirates Air Cargo, Turkish Airlines and Pallex, all backed up with a very string global list of

We also have a live-help function online and a telephone

SME carriers. Over 200 carriers were listed on the

number for the customer services team. Naturally, due to

site on the day of the launch. For me, that shows

the volume of enquiries the service generates, we have made

its potential.

it simple to use.

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MOVE IT LIKE...

Q A

How did you overcome your biggest challenge?

The biggest challenge is simple: clients won’t commit until they know it works. To be fair, neither would I! So the solution was to charge carriers to be listed either under the countries they ship to, or the services the offer. We offered our clients a month completely free of charge. The challenge, with any marketing, is getting clients to commit and allocate enough budget to allow us to get the product to work. The solution was keeping the pricing very simple and being able to produce tangible results.

Ultimately, people don’t mind paying for something if they know it works. We can run our clients a report on every quote the site has generated at any time, providing tangible results that our client feels comfortable with and wish to continue investing in.

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CRAIG SAYS...

Ultimately, people need to feel valued and appreciated.

Q A

Q A

What plans do you have for the launch of Freightabase?

Although the site went live on Monday 10th September, we still had a few fi nishing touches to make. We are launching the site in the UK and the US officially on Monday 1st October 2018.

Where do you want Freightabase to be in a year’s time?

Our initial push will naturally be the UK and the US markets. However, Freightabase is a global platform so I would like to roll it out globally.

Q A

Q A

How would you define your business culture?

Our culture is a fun environment, but we also get the job done. We are constantly looking at ways to improve our service. I believe a happy team look after clients better, so

Q A

Overall, how has the production & making of Freightabase been?

As with any IT project, it has had its ups and downs. We have had holiday season and the odd bug to fix, as you would expect. Overall, it has been

my staff morale is important to me. Most of my team share

good, and we have landed a Phase 1 useable platform.

my vision and where the company is heading progress-wise,

The development team are already working hard

so they have plenty to be motivated about.

on numerous functional improvements for Phase 2. Freightabase will never be finished. It will evolve

How do you get the best out of your team?

over the coming years, as all .coms have!

Getting the best out of my team does vary between sales and the back office. Ultimately, people need to feel valued and appreciated. Naturally, we offer commission for sales people, and project bonus for the developers, but you need to go beyond that. We arrange regular team nights out to improve team work and interdepartmental collaboration. Once a month, the team vote for that current month’s MVP (Most Valuable Player), which is a really nice way of the team recognising who has gone the extra mile that month. The winner, I take out for lunch and give a half day. It’s a win-win for me!

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MOVE IT LIKE...YOU

I was delighted to appear in the FORWARDER magazine ‘Move it Like’ showcase earlier this

year. The opportunity to speak candidly about the success of our company, my influence on that, and

the ingredients that contribute to our continued success was appreciated. NNR is a global ‘premium brand’ that, although established for over a 100 years in Asia, is not particularly well known in the UK. The feature in Forwarder Magazine offered the stage for us to future promote our business.

The moniker ‘secret assassin’ and ‘largest company you’ve never heard of’ no longer suits the brand and size of our global group, therefore features like ‘Move it Like’ in a classy glossy such as FORWARDER are the perfect vehicle to help change that perception. Now I’ve recovered from the marginal discomfort

of a little more attention than normal (!), I can reflect that it provided a strong and personal message that many of our key partners and customers read and responded favourably too.

Lee Griffiths, NNR

FEATURE ON THE COVER OF FORWARDER

WHETHER IT'S A 'MOVE IT LIKE', A NEW SERVICE, A FEATURED ROUTE, A TECH PRODUCT...

FORWARDER magazine ISSUE32 48 LEVEL THE PLAYING

FIELD. CALL US ON +44(0)1454 628 775

DON’T TAKE OUR WORD FOR IT...

In 2017 I was proud to be included in the popular FORWARDER feature 'Move It Like'. As a leading publication within the logistics

industry, FORWARDER's unique feature presented an ideal opportunity to discuss my journey as a global air freight expert and

highlight how Ligentia continues to meet our customers' requirements through customised solutions. I found the process rewarding and my relationship with FORWARDER has continued to develop as my career has progressed to a global role. I would highly recommend

being part of a future 'Move it Like' feature to anyone seeking successful exposure within the logistics industry.

Lee Alderman-Davis, Ligentia

FORWARDER magazine ISSUE32 49 ...OR EMAIL RICHARD@FREIGHT-MEDIA.COM

FORWARDER FOCUS

AIR FREIGHT & AIRLINES

T

he first three months of 2018 was a bit of a rocky start for the air freight market, however, April and May have seen the sector pick up with Asian airlines seeing cargo demand growth improve with it registering a 7.9% increase in demand to 979m cargo and mail revenue tonne km’s. WorldACD state that the cargo volumes increased by 4% in April, plus a 4.8% improvement during the

first quarter. With this rather positive pick-up, FORWARDER thought it was about time we looked at the good practices that make air freight market, one that many see as the way most glamourous version of freight forwarding.

Whether it be aid relief or more luxurious, expensive items heading off to hard to reach areas is a trade that needs plenty of consideration.

The numerous airlines and charges can become a confusing set up for anybody new to the air freight market, but if you follow some of our tips you’ll partaking in the surge the sector is currently going through and set to maintain through the rest of 2018.

KNOW YOUR REGULATIONS Understanding the regulations that govern your cargo’s inevitable trade route and the form of transport they are on is vital to the overall efficiency of your distribution. Regulatory compliance must be electronically integrated with logistics operations, failing which can lead to costly fines and slower performance. As different countries have different rules and methods of paper work related to goods as well as transportation modes and types such as export, import, customs declaration and in-transit, an in-depth understanding of local requirements is extremely necessary.

KNOW YOUR CARRIERS You wouldn’t buy a new, expensive car from a sketchy bloke in an alleyway, (or maybe you would, who am I to judge). So, using a carrier that you know nothing about, or a company with a less than favourable industry reputation, is a risky game to play. Research and finding the right company for you in the air freight game is crucial. Understanding how your cargo may be handled by different carriers and having a precise list of who you need to use for different countries, along with different cargo, is strongly advisable.

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COSTS Possibly the most obvious of all on this list. Air freight is synonymous with being the expensive cousin of other forms of distribution. This means, along with your carrier research, you need to weigh up their overall costs and find the fastest, most cost-efficient way of flying your products to certain destinations.

Unfortunately, there is no right answer with cost efficiency and air freight. If your cargo needs shipped from A to B by plane, you may find a fixed price. All you can do is shop around and find the best one.

BUILD RELATIONSHIPS Whilst driving the cost of cargo that needs shipped may prove to be difficult. The competitive nature of freight forwarding doesn’t end in the air, and having a robust network of industry practitioners could, eventually, lead to cheaper charges or efficiency in other formats. The industry is filled with people willing to help you out, well at least in my experience, so, a smile and some loyalty to could go a long way within the air freight market.

SECURITY Whilst efficiency is prominent when using air freight, understanding your carrier’s security capabilities is also prominent. The threat of terrorist activities always makes air freight a secure distribution method. However, this doesn’t mean that they are water-tight and may well not be the best pick if you are exporting precious cargo. The reality is that you should check out every possibility when it comes to air freight. Leaving it to chance could prove to be rather costly.

KEEPING UP WITH AIR CARGO GROWTH FORWARDER magazine

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FORWARDER FOCUS

AIR FREIGHT & AIRLINES

O

ver a long period of time, there has been a great debate regarding if UK airports will be able to continue absorbing the growing volume of cargo passing through them. Whilst some industries might look on and say that it is a first world problem – to complain about ‘too many products’ at your disposal – this is an increasingly worrying issue for freight

forwarders around the world. The surge in traffic during the peak seasons has been overwhelming airports for years, including some of the large gateways, exposing inadequate cargo capacity.

Major of London, Sadiq Khan, has commented in the past that there is a “need for increased flight capacity in this part of the country and that is why he is in favour of a new runway at Gatwick, which would bring about the increase in capacity we need as well as new jobs and growth”. A bit of a tangent from the latest Heathrow rhetoric, but nonetheless relevant that capacity issues are plaguing our airports. The big question is, what can be done to improve this? Aside from the obvious expansions of airports, there are several other options to help us overcome the current capacity conundrum, and to help streamline the flow of cargo through UK airports.

TAXATION

I know, I know. Nobody wants to hear about how taxation can benefit us. But if we don’t want an environmental headache that comes with expansions of runways, it could be a (fairly) painless way of helping curb capacity issues. Whilst bigger airports won’t agree with this, removing the model of Air Passenger Duty from smaller airports will encourage airlines to base more flights at airports of a smaller size. This could result in freeing up enough money for carriers to see benefits in using the smaller airports, rather than constantly overloading Heathrow with cargo.

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IOT

The Internet of Things is something that I have spoken about in many articles before, and essentially the idea behind it is to digitally connect inanimate objects for them to send useful information. How would this solved capacity issues? With better rail and road connections to smaller airports across the country, passengers could more easily choose alternatives to Heathrow and Gatwick.

This may seem like wishful thinking; however, many freight experts have predicted that the IoT will eventually become an integral part of forwarding, cutting back on human error whilst providing an incredible amount of efficiency to practitioners.

THE BALANCING ACT

You might have read headlines that follow something like “airports stretched to 98% capacity”. And whilst it may seem appealing to jump on the bandwagon and start screaming for expansions, stop and ask yourself: are we making the most out of what we have? If two or more runways are available and can be used independently of each other, then the key to maximising capacity is to ensure each can be fully utilised always. Flexing the mode of operations and allowing take off and landings from each runway, or even implementing HIRO – a bit niched a stretch to be used at some of the UK’s busiest airports, I know – are just some of the ways that we can utilise the space that we have already got, and start to help deal with the capacity issues that plagues the industry.

CAPACITY CONUNDRUM FORWARDER magazine

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ASK THE EXPERTS

AIR FREIGHT & AIRLINES

Rachel Jefferies, Editor, FORWARDER magazine

A BIRD'S-EYE VIEW OF

SUCCESS IN AIR CARGO

Air freight is widely recognised as the most efficient form of transport; the quick turnover making it the primary focus of many forwarders. But air freight is especially cut-throat due to the high demand, so what exactly are the secrets of mastering the trade? FORWARDER asked the first licensed air freight forwarder in Japan - NNR Global Logistics.

From a Group established in 1908 in Japan, NNR Global Logistics has since grown organically to over 100 air freight stations worldwide that manage over 150 Million kilos of air cargo a year.

That’s around 1,500 jumbo jets of capacity! If that’s not enough to raise your eyebrows, NNR UK achieved organic revenue growth of 13% last year; amazing for a mature business in a tight sector.

Intrigued by how they do it? NNR reveal their secrets and the reasons behind their continued success. Don’t take it from us, ask the experts.

FIGURE OUT YOUR COMPANY VALUES Before we delve, it’s important to strip it back to basics. Your company. Priding your business on its ethos is vital, but before you can proudly do so, you need to pinpoint these values. It’s a given that you should be aiming to be better than your competitor but thinking too much about what other companies are doing may distract you from your own objectives. Continually reassess: what are your company goals? How do you expect these to be achieved? Strategy, investment, profit and most importantly, customer suitability are all elements that should be considered.

NNR recommends: Focus on your core values and build your company around them.

It is essential that our customers

understand that our objective is to provide confidence through extreme quality; providing the world’s highest level of service from a trusted global corporation.

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AIR CARGO STRATEGY

available flight’ service, so they no longer look for consolidation.

Once you have defined your company values, you will have an

back to us because they know our service will offer the best value;

indicator of what you should be spending your time and money

quality that always outweighs other brands.

Even though many of our clients are price conscious, they come

on. Choosing a consolidated strategy versus express can be risky, especially if the price is higher. Consolidation generally works out as the cheaper priced option, but does this always mean is it the

CARRIER COMMUNICATION

most suitable for the customer or profitable for the forwarder?

Developing a strong relationship with a carrier will not only

At first glance, yes, however looking at the bigger picture, not

contribute to your business running smoothly but will make the

necessarily so. Consolidated services often run the risk of becoming

service you are offering easier to manage. If your work behind the

a false economy. What seems like the cheaper option could, in

scenes is smooth, every other element of the business will be at an

fact, end up being one you have to fork out for. If a shipment

advantage. Your carriers are just as important as your customers,

waits for a consolidation, doesn’t make it onto a flight or misses a

because without your carriers, your business would be impossible.

connection, making last-minute changes can be expensive for both NNR recommends: Make effort to reach out to your carriers

your company and your customer.

regularly.

NNR recommends: An express service.

During times where additional capacity is required or

We definitely aren’t

during dreaded capacity crisis, it’s essential that our relationship

selling cheap services, but we do offer the best value for money.

enables us to negotiate capacity beyond our pre-bookings or Block

Everyone’s looking at cost but air freight is generally used for speed

Space Agreements.

so there can be a supply chain mismatch with Economy services.

Air freight is where you want consistent quality.

CUSTOMER COMMUNICATION

INVESTING IN YOUR CUSTOMER

We have all heard the phrase: communication is key. But above all,

Whilst offering an express service over consolidation can be a slightly

arises that may affect delivery. Shying from problems through lack

more expensive, investing in your service will deliver better value

of communication with your client will only end badly. Rectifying

and guarantee your customers will return in the future. NNR believe

a situation in the correct manner will enhance your business

that offering an express service is the reason for their impressive

reputation. Maintaining a positive and informative relationship with

client retention ratio. New customers are great, but retaining

your client will further their reason to stay faithful to your company.

communication is appreciated. Even more so if a potential issue

customers is even better. Nine of the top ten NNR customers have been working with NNR for over ten years, showing the true value

NNR recommend: Always be the one to address the customer,

they offer. A tailored service will prove to each of your customers

don’t make them have to approach you.

that they matter, putting you ahead of your competitors.

bad news but occasionally things beyond our control can prove

No one wants to hear

challenging. Keeping the customer informed all of the time is NNR Group recommends: Taking a wider viewpoint.

A lot

of our customers are used to our strategy. We give them the ‘first

absolutely critical. We like to see these moments as an opportunity to demonstrate our value, rather than a problem.

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ASK THE EXPERTS

AIR FREIGHT & AIRLINES

W

ith air freight currently accounting for 40% of UK

With little leadership or guidance provided by the government,

imports and exports by value*, its importance

airlines have begun their own contingency planning in the event of

cannot be underestimated. From delivering life-

the UK crashing out of the EU. For example, next month RyanAir

saving pharmaceuticals and vaccines to high end engineering and

will introduce a ‘Brexit clause’ to any flights booked to depart

manufacturing goods, air freight plays a vital role in maintaining the

after March 2019. The clause will warn customers their tickets may

health of the UK economy and its citizens. But uncertainty grows

become invalid if aviation regulations are disrupted by a no-deal

around its future as an aviation deal with the European Union (EU)

Brexit. With so much uncertainty surrounding flying post-Brexit,

for post-Brexit arrangements remains to be agreed.

RyanAir felt it had little choice but to prepare for every eventuality.

Without a suitable agreement in place, Freight Transport Association

And while the government has begun releasing its no-deal Brexit

(FTA) fears Brexit will be disastrous for any business transporting

papers, the industry needs much more detailed information and

freight by air and their customers. The departure from the single

advice on how it can prepare in the worst-case scenario of a no-

market will terminate the automatic right for planes to fly between

deal situation. Most importantly, the logistics sector needs practical

the UK and EU27 countries; it will also mean the UK relinquishes its

solutions that go beyond mere damage control – the industry

rights granted as a member of the EU’s single aviation market. This

contributes £121 billion Gross Value Added (GVA) to the UK

partnership governs flights within the EU and any other countries

economy and this should not be threatened.

the EU has struck a deal with, such as the USA. Without an agreed air deal and with no automatic access to the partnership, planes

With Article 50 invoked over a year ago, FTA finds it appalling that

from 44 countries worldwide would no longer be legally permitted

the government has still not reached a deal with the EU on such a

to arrive or depart from the UK.

basic matter: the movement of people and goods by air. The logistics industry is the beating heart of the economy; it is poised to continue

After March 2019, the UK will also be exempt from regulations

stocking businesses, hospitals, factories and schools with goods

implemented by the European Aviation Safety Agency. The UK

post-Brexit, but desperately needs leadership and guidance from

Civil Aviation Authority may decide to continue following the rules

the government to be able to do so. If trade between the UK and the

regardless – despite having no legal responsibility to do so – but this

Continent is to keep moving after 29 March 2019, FTA advises the

could be costly and time consuming to implement. Of course, the

government to seek an agreement with the EU as an urgent priority.

UK also has the option of crafting its own safety regulations and working with the EU to reach an agreement on these.

FTA will continue supporting its members in their efforts to prepare for Brexit. To help operators understand and adapt to the

With so little time and so much to consider, FTA finds it very

changing international landscape, a one-day conference on Brexit

concerning that discussions on a future aviation arrangement

preparations will be held in the Midlands on 28 November, while

between the UK and EU appear to have stalled. And, unlike other

three International Road Transport Operator Conferences will be

areas of the UK-EU trade relationship, aviation cannot fall back

held across the country in October 2018. For more information, and

on the guidelines of the World Trade Organisation – there are no

to book a place at these events, please visit www.fta.co.uk/events

international rules in place to run to if all else fails.

James Hookham, Deputy Chief Executive, FTA

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KEEP THE PLANES FLYING

AFTER BREXIT FORWARDER magazine

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REGIONAL FOCUS

THE SOLENT

W

ith an economy worth £5.7 billion, Southampton

FTA has several concerns with the council’s proposals. Firstly,

is a key commercial hub on the Solent. It’s

the area specified is larger than the logistics industry originally

expected to place as the sixth fastest-growing

anticipated. With an estimated 7,400 businesses across the city,

urban economy in the UK in 2018 – thanks to its bustling port

including brands such as P&O, Ordnance Survey, Garmin and

and thriving city centre – but there are troubled seas ahead with

B&Q, it will bring thousands of businesses and operations into

the introduction of a Clean Air Zone (CAZ).

its scope unnecessarily. As operating costs soar, businesses may be forced out of the city into more affordable areas.

By reducing the number of highly polluting vehicles entering a city, CAZs are designed to improve the air quality in very

Most worryingly, the port of Southampton will be included in the

populated areas. In addition to Southampton, five other cities

zone. As the UK’s leading port for automotive trade and the UK’s

– Derby, Nottingham, Birmingham, London and Leeds – are

second largest container terminal, the CAZ could threaten the

expected to adopt schemes before 2019.

port’s dominant position in these fields. Once again, businesses may be forced elsewhere to CAZ-free ports.

While the introduction of Clean Air Zones is a much-needed initiative nationwide – more than 40 UK towns and cities currently

With this in mind, FTA has requested Southampton City

exceed air pollution limits – FTA has serious concerns over its effects

Council provide vehicles with an exemption route. While the

on local businesses and freight operators if the plans are poorly

council has allowed operators two free passes per calendar year,

considered. And that’s exactly what’s happening in Southampton.

when you consider how many commercial vehicles need to travel through the city on a regular basis, it’s clearly not enough.

The public consultation for the Southampton City Council’s outline plans closed on 13 September and received more than

To assist operators in their planning for CAZs, schemes should

3,500 responses. The council’s preferred option is to introduce

be harmonised nationwide. Operators need at least a year to

a formal class B charging CAZ. Any vehicle which does not

prepare. After all, lead times to purchase a Euro VI truck alone are

comply with emission standards set by the European Union–

up to 12 months, and for those needing to alter existing vehicles to

which is Euro VI for diesel and Euro V for petrol – will be

achieve compliance, they can be significantly longer. The proposed

fined upon entering the zone. All new vehicles produced in the

start date of October 2019 does not leave adequate time to

UK must meet these standards – which include a plethora of

prepare their fleets. And with Ultra-Low Emission Zones and the

environmentally -friendly features – and there’s also the option

Direct Vision Standard coming into force in October 2020, FTA

to retro fit older vehicles. Whereas previously Southampton had

recommends all air quality schemes are delayed until this date

a non-charging CAZ, introducing a charging version is expected

to ensure nationwide harmonisation and easier implementation

to deliver compliance within the shortest time possible. As this

for operators. The daily charge for HGVs should also be set at

will lead to the highest total reduction in NO2 concentrations,

£50 – the figure already set by Leeds City Council – rather than

it’s likely to deliver the greatest benefit to public health.

the proposed fee of up £100 per day.

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WANT TO KNOW MORE? Further information can be found at www.fta.co.uk

Southampton City Council must now submit its business case to the Secretary of State and await the outcome. FTA has submitted its feedback to the council and pleads for it take the recommendations on board. While poor air quality poses a threat to public health, it’s important CAZs are designed and implemented to also protect jobs and local businesses.

Rebecca Kite, Environmental Policy Manager, FTA

SOUTHAMPTON’S CLEAN AIR ZONE

& ITS EFFECT ON THE LOCAL ECONOMY FORWARDER magazine

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REGIONAL FOCUS

THE SOLENT

W

ith the Felixstowe crisis and Brexit uncertainty

Despite this damning prediction, proposals for a ‘Clean Air Zone’

dominating the headlines in current industry news,

(CAZ) in the region have been rejected this month by haulage

you’d be forgiven for thinking it’s all doom and gloom

companies and the Isle of Wight council alike. Southampton City

in the UK right now when it comes to shipping. This month’s Solent

Council have called for the CAZ to be introduced by 2019, with fines

focus shows that this isn’t the case, with waves being made in the

to be introduced for those who flout new regulations.

local industry.

During an open Q&A between Southampton City Council members September kicked off with some great news for UK ocean freight in

and 36 local businesses, Isle of Wight Councillor Dave Steward said,

particular, and has seen Southampton-based company, Red Funnel,

The IW Council is objecting to the proposed zone as there has

confirm that their plans for a £10 million freight ferry are on schedule

been no impact assessment for the Island and we continue to have

for a Spring 2019 launch. The ferry company’s CEO, Fran Collins,

no say over how it will work, even though it will be detrimental

congratulated the work of Cammell Laird who are managing the

to our economy. Island residents and businesses are reliant on the

build of this new liner, and reinforced Red Funnel’s decision to

transportation of goods and undertaking of services by bus, coach,

support the UK manufacturing industry.

private hire vehicles and particularly heavy goods vehicles through Southampton – many of which are diesel powered.

Build projects like that from Red Funnel are a welcome addition to both UK manufacturing and the UK shipping industries. Ocean

Fears are that the currently proposed £100 fines are set to increase

freight is worth an estimated $183.3bn USD globally, after a dip

shipping costs if introduced as planned. Currently over 100 HGVs

in trade between 2012-2016, and is soon expected to return to

use the Southampton/East Cowes Red Funnel route each day, which

its previous heights. Sea freight is also one of the lowest polluters

would be part of the CAZ.

when it comes to transport, so it’s a win-win in terms of both cost and environmental impact, especially considering the European

However, it’s anything but the end of the world. In their own policy,

Commission & UK Government’s emission targets for 2025.

APB, who are Southampton’s port operator, have an ‘Air Quality Strategy’ in order to accelerate improvements in air quality around

...or so you’d think.

local ports in the area.

Back on solid ground, the FTA reported in its 2018 logistics report

In the APB’s published report ‘Cleaner Air for Southampton’, they

that many areas of the country are missing target levels for nitrogen

stated:

dioxide pollution by as much as 100%. Whilst domestic cars are

wanted to present our plans early as we seek to play a leading role

of course the bulk of this, HDVs are a heavy contributor. The

in improving emissions in the city.

As a major employer and a responsible neighbour, we

Southampton area comes in at the UK’s 6th highest for predicted NO2 levels throughout 2018, according to Defra’s data.

It’s not just official regulations which are causing the shake-up. With consumer attitudes gearing towards the ‘green’, it makes sense that there is a focus on keeping up with the trend. Ultimately, any solid focus on reducing emissions should reduce long-term costs by

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default, as well as securing greater trust from clients. As I mention in our report on digitalisation within the industry [e-Harmony: Fixing the broken supply chain with tech], the shortage of truck drivers is thought to be partly blamed on the fluctuating price of oil (around 35% of road freight costs, a much lower 17% within water freight), due to the effect this is having on shipping costs.

APB Southampton have already trialled hybrid patrol vessels, introduced electric vehicles to their fleets, and reduced energy consumption by 20% in the last decade, all of which are making huge improvements for the local economy and air quality. Watch this space for further innovation as the CAZ comes into effect.

TRADE WHICH PASSES THROUGH THE SOLENT AREA IS WORTH £77.5 BILLION AN ESTIMATED 27.5% OF THE WORKING POPULATION IN SOUTHAMPTON ARE EMPLOYED IN THE MARITIME INDUSTRY COWES HARBOUR HANDLES 600,000t OF CARGO ANNUALLY PORTSMOUTH INTERNATIONAL IS THE SECOND-BUSIEST CROSS-CHANNEL PORT

Sarah O'Connell, Senior Editor, FORWARDER magazine FORWARDER magazine

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REGIONAL FOCUS

N

orway is part of the Nordic and Baltic region and is the fourth largest country in Europe. Norway is a sophisticated and established market, having a long and trusted trading

relationship with the UK. It has an educated and technologically advanced society looking for high quality products and services.

Incentives for UK businesses exporting to Norway •• UK brands have a positive reputation in Norway •• English widely used as business language •• High living standards •• Stable economy •• An open market

Economic growth

Strengths of the Norwegian market include

Norway has a population of only 5 million, but is one of the world’s

•• Vast natural resources

wealthiest nations per capita.

•• Efficient business culture •• Low levels of corruption

Norway remained strong throughout the economic crisis. The economy

Challenges doing business in Norway

Economic Co-operation and Development (OECD) forecasts growth

Norway is not a member of the European Union (EU), but is a member

for Norway of 1.15% in 2015 and 1.05% in 2016.

remains stable but is growing at a slower rate. The Organisation for

of the European Economic Area (EEA). However, Norway acknowledges the same trading code practice as the EU.

Unemployment is low with the rate standing at 4.6% in September 2015.

There are certain challenges regarding import and customs restrictions.

The Norwegian economy is dominated by the offshore oil and gas

EXPORT NORWAY

sector, which accounts for about 25% of value creation in Norway.

Crude oil, natural gas and electricity account for 65% of all exports.

According to current estimates, Norway has oil for the next 50 years and gas for the next 100 years.

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UK & NORWAY TRADE

LEGAL CONSIDERATIONS

Norway is the UK’s 23rd largest market with exports worth

The Oslo Business Region gives free advice to anyone looking

£3.8 billion in 2014.

to do business in the region, or contact Department for International Trade (DIT) Oslo at comsec@online.no.

Top UK exports into Norway include •• Industrial and electrical machinery •• Chemicals •• Medicines and pharmaceuticals •• Petroleum products •• Animal and vegetable bi-products

TAX & CUSTOMS VAT The general VAT rate in Norway is currently at 25%. Only services explicitly mentioned in the VAT legislation are exempt from VAT. There has been a reduced VAT rate on

START-UP CONSIDERATIONS

sales of food.

There are several ways you can do business in Norway:

Corporate tax

•• Export through an agent or distributer

The basic corporate tax rate starts at 27%.

•• Register as a Norwegian business •• Set up a subsidiary company It is recommended to verify company status with Norway’s

Income tax Income tax in Norway is rated at 27% rising to a maximum of 50%.

companies register Brønnøysund Register. This consists of several different national computerised registers. Contact the Department

Visit the Norwegian tax administration for information and

for International Trade (DIT) team in Oslo for advice as the tax and

advice about corporate and income tax.

legal obligations of each business structure can differ.

Customs Free movement of goods is the general rule within the EEA,

DOCUMENTATION

but the agreement applies primarily to industrial goods. Only certain farm products and specific species of fish are included.

Import licences are not generally required for British industrial products, but licences are required for some other

On goods not covered by the agreement, duties are levied in

goods, mainly:

the same way as on goods from countries outside the EEA.

•• Agricultural products

For details contact the Norwegian Customs Authority.

•• Textile items •• Alcoholic beverages •• Pharmaceuticals •• Fish nets •• Raw materials

Under the EEA Agreement goods that satisfy the origin rules can enter Norway at a reduced or zero rate of duty. To claim this, goods manufactured in the UK and exported to Norway should be accompanied by a movement certificate EUR1 that must be endorsed by the issuing customs office.

Special certificates are required for the following products: •• Plants and plant parts (including fresh vegetable and fruit) •• Live animals •• Animal products (including pickled meat and milk products) •• Seeds

https://www.gov.uk/government/publications/exporting-to-norway/ exporting-to-norway Contains public sector information licensed under the Open Government Licence v1.0.

FORWARDER magazine

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FORWARD TECH

P

eople are often quick to distrust emerging technologies, shrugging them off as fads. And can we really blame them? It doesn’t take a market insider to tell you that issues such as the death of a pedestrian hit by a ‘self-driving Uber’ or the exact locations of military personnel being revealed through their fitness trackers are leaving people hesitant about adopting new technologies.

These are legitimate concerns affecting safety and security, not to mention the economic impact of both the cost of technology integration and the potential to effect jobs. However, in the majority of cases, technology is a tool which can embolden industry – freight and logistics being no exception.

When it comes to the physical transport itself, there’s little

If full-electric seems like too much of a risk, companies

doubt that the consumer side of Electric Vehicles is beginning

such as UPS and ALC are already dispatching hybrid

to pick up the pace. However, there’s little in the mainstream

vehicle fleets which utilise battery technology for a finite

press about the commercial side of electrification, which

amount of their journey, before defaulting back to fuel.

is arguably going to be one of the largest game-changers

The result? A huge carbon-emissions reduction – not to

when it comes to lowering carbon emissions. Already, we

mention the fuel savings.

are seeing fleet directors from companies such as DHL and UPS introducing so-called ‘eTrucks’ to their fleets, and 2018

Autonomous Trucks which utilise Artificial Intelligence could

has seen Gnewt Cargo - a green logistics company - install

also be making significant advances over the coming half-

London’s largest electric vehicle charging site. With carbon

decade. OK, hear me out. I realise that there’s been a lot

emissions regulations clamping down, and initiatives such as

of negative press recently, i.e. the horrific incident involving

the European Commission’s 2030 CO2-free city goals and

Uber as mentioned above, as well as concerns that there

their strategy to intensify electric freight rail transportation,

will be a negative impact on jobs. However, the fact is that

this trend of eMobility solutions is only set to increase – and

there is a current shortage of freight drivers when it comes

to the benefit of everyone from consumer to CEO.

to Heavy Duty vehicles, and even where there are enough drivers, there are talks of plans to coach drivers on fuel efficiency. In an economy where ‘time is money’, this might not be the most efficient process. Artificial Intelligence & automation could help to plug the gap for more undesirable, long or overnight drives, and increase the efficiency and scalability of freight services.

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If sending driverless trucks onto the road still sounds a little

The world is more connected than ever before, meaning

too sci-fi, what about the use of Automated Signalling on

that as both brands and individuals, there is more

our train tracks? Or perhaps the concept of a driverless

intense competition to be at the forefront of innovation.

train seems less intimidating than a truck amongst public

The integration of technology into the freight sector is

traffic? The first driverless train has already made its maiden

something to be welcomed. Technology is a tool which

journey in the UK,

can embolden this already robust industry, ensuring we all stay futureproof and continue to grow. Ultimately,

Technology doesn’t even have to be a physical gadget at all.

tech adoption will mean increased partnerships, higher

Some of the most successful and long-lived technologies

investment, growth in the sector, lower emissions and

in this industry is purely the digitalisation of data & media.

streamlined operations – what’s not to love?

Think of the leaps and bounds that have been made since moving away from analogue communication and innovation

Think I’ve got it wrong? Have your own tech success story to tell?

in this area shows no sign of slowing down. And digital

Let me know your thoughts at sarah@forwardermagazine.com

marketing is another connected service, meaning we are more up-to-date with the industry – and our client-base’s desires - than ever before. At Freight Media, we have a huge

Sarah O'Connell, Editor, FORWARDER magazine

client base with incredible success stories, as a direct result of our marketing campaigns. There is software to optimise workflows, operations and Freightabase – our own online comparison tool, launching soon.

MILES AHEAD ...TECHNOLOGY ACCELERATING

THE FREIGHT INDUSTRY FORWARDER magazine

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R

eliability and trust. These are two factors which are time

In an August e-newsletter from the European Shipper’s Council,

and time again quoted to be the strongest assets for any

chairman Denis Choumert delivered a call to action on the

company involved in the freight and logistics supply chain.

driver shortage, stating:

If we do not take action now, the

efficiency in air cargo industry will decrease, and that is the last

Location, specialism, communication – there’s no mistaking that

thing all of us wish to happen.

these are all vital criteria for any carrier or shipper, however it’s often a company’s reputation which precedes its name in

Again, the subject of technological integration is being raised.

such a well-connected industry. So, as we tackle the issue of

The Global Shippers Forum have long been part of the advocacy

driver shortage, the discussion travels far beyond the risks to

for technology integration within this sector, including as part

the consignment itself.

of the Global Air Cargo Advisory Group (GACAG), who have rallied for e-customs and digitalisation.

Driver shortage has been a hot topic in 2018. The conversation is spilling over from trade circles and into the public domain,

We would like to see authorities looking at the digitalisation

with publications such as the New York Times curating

of all documentation, which would mean a single entry option

editorials on the 50,000 driver shortage in America alone,

for any carrier or shippers.

and the BBC reporting on the shortage’s effects on the UK

Sean Van Dort, Chairman, Global Shippers Forum

and Brazilian economies. There are a myriad of reasons that have been investigated as the source of the shortage: from the

It’s been long-touted that ‘technology harmonization’ will save

aging workforce, to the rise in traffic congestion, fuel prices and

costs and embolden the industry in the long term (altough,

increases in demand. In reality, it’s a combination of these and

mentioning this at the water cooler during the midst of the

a number of other problems, thus it’s impossible to implement

Felixstowe meltdown is not advised). Van Dort listed the benefits

one quick-fix to solve the problem.

of digitalization as being transparency, credibility, visibility and minimized risk, along with the key driver – efficiency.

One thing which sometimes slips under the radar of reporting is the effect that the shortage of truck drivers has on other modes of freight transportation, and the knock-on effect

Speed is the current currency, and it’s what new generations want. They don’t have the time for anything else.

for all elements of the supply chain. The shortage of drivers means slower loads, planes being delayed, or in some cases

This struck me as interesting, in contrast with comments made

whole consignments missing their scheduled flights entirely

by Yone Dewberry, Chief Supply Chain Officer for Land O’Lakes.

– a potential triple-whammy in terms of costs, losses, and

Speaking at this year’s EPL & Supply Chain Summit in Atlanta, he

available space being wasted.

said of the driver shortage,

We've created it. As an industry,

we’ve [shippers] done this to ourselves.

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How? By apparently forcing carriers to drive down their prices.

I’m inclined to agree. Anecdotally, I’ve found that beyond price,

General trends show that consumers want things fast and cheap.

it’s quality which drives the majority of companies’ decisions

Carriers don’t have many variables to play with in terms of cost-

in this market. Closing our interview, Van Dort tells me,

reduction – for example, they have no impactful way of controlling

It’s the responsibility of every company to ensure they meet

the cost of fuel – and as such, driver wages have not been keeping

these two criteria: speed, and efficiency. It is a service-oriented

up with global wage growth globally. Who realistically wants to

industry – we are all looking for good service.

enter a career where wage growth is stagnant?

Reliability and trust are still the key to good service, and So, do shippers have more of an obligation to manage

digitalisation just so happens to address both of these issues

consumer expectations of delivery, in order to help mitigate

– if implemented well. Decreased costs are just another nail in

the shortage, and incentivise a new generation of drivers? Van

the coffin for paper working.

Dort doesn’t think so.

It’s a free economy. You can’t blame the shipper, because

Sarah O'Connell, Editor, FORWARDER magazine

competition means the shipper has to find a way to get goods faster and cheaper to the consumer. It’s competition.

Competition in any market drives prices down, but competition also introduces efficiencies into the industry.

E-HARMONY FIXING THE BROKEN SUPPLY CHAIN WITH TECH

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FORWARD TECH

I

nternational freight marketing solutions company, Freight

The platform has been designed so that any freight forwarder,

Media, has launched their long-awaited disruptive tool:

exporter or importer can use it. This digital tool goes far beyond

Freightabase. This online comparison tool is set to connect

price, allowing its users to find carriers who meet specific criteria

thousands of industry stakeholders across the globe with the

of interest such as location, mode of transport and consignment

optimum carrier services for their needs.

specialisms such as dangerous or perishable goods via its keyword search function.

The launch comes in the wake of Sean Van Dort, Chairman of the Global Shippers Forum, reiterating the urgent need

This project has been years in the making, and is going to

for digitalisation across the industry. In an interview for

completely revolutionise the freight industry. All of the companies

FORWARDER magazine, Van Dort said,

It’s all about

who are included in this database are going to see massive benefits

speed, and speed is an innovation taking over the freight

through client acquisition and significant ROI – this is the most

forwarding world.

innovative tool in the industry right now, and is going to level the playing field for logistics companies worldwide.

Platforms such as Freightabase are going to help pick up the pace.

Craig Headford, Managing Director, Freight Media

Users of this online freight carrier comparison tool can receive multiple quotes from selected providers who meet the right

Containing an estimated 200 companies from 35 countries and

criteria, rather than researching and then individually requesting

growing by the day, this global-scale database is set to be in

quotes from each company. We’re making gaining quotes quicker,

huge demand, reducing hours or days of negotiation down to

easier and more efficient.

just a few clicks.

Freightabase’s platform is free to use, making it accessible to companies large and small, and giving registered companies the maximum opportunity for direct lead generation.

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REVOLUTIONARY FREIGHT COMPARISON TOOL LAUNCHES IN WAKE OF RENEWED CALLS FOR DIGITALISATION FORWARDER magazine

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OBOTICS FOCUS

OCADO

of the emerging tech out there, and most people will

conjuring up ideas of robots, however this particular online-

be familiar with some form of it. Robotics include everything

only supermarket is clearly an exception. Ocado have been long-

from the automated assembly arm in a factory, to the Roomba

known for being ahead of the curve when it comes to adopting

vacuum cleaner in your house.

tech and automating their processes.

Speaking simply, a robot is defined as a physical, programmable

In Ocado’s Andover warehouse, they’ve introduced ‘the hive’:

machine, which performs tasks ‘autonomously’. So, you can

a grid of over 1000 robots together in a grid system. The tasks

programme the assembly arm to perform the same repetitive

these robots perform are relatively simple in themselves: lifting,

tasks all day, without someone having to tell it what to do.

dropping, sorting etc. They are also not independently automatic.

Robotics are not a new technology compared to some

A grocery brand may not be the most immediate thought when

They’re instead controlled by a central computer, meaning Sometimes, robotics are combined with other technologies such

they act more like an extension of it – a hive-mind. Under the

as artificial intelligence or machine learning. This is where things

direction of the central computer, the network of robots can

get interesting (and potentially a little bit complicated)…

perform joint tasks when necessary; for example, communally lifting a heavier load. Ocado’s CTO, Paul Clarke, described the company’s strategy as to ‘disrupt itself’ by updating technology continually, and keeping an edge over their competitors.

KINDRED

Kindred was in part funded by Google Alphabet Chairman, Eric Smidt’s VC fund, so you know it’s got promise. Kindred’s robots are actually used by Gap Inc., sorting items from a conveyor belt,

EYESEE

and taking t-shirts, jeans, accessories and more to their relevant

Let’s start with a technology most people can wrap their heads

drop-off zones. The robots are powered by a subset of Artificial

around: drones. In warehouses they can pick up relatively

Intelligence called Deep Learning.

mundane tasks such as scanning and ‘reading’ labels. Eyesee claim their drones can complete stock-check up to five times

By using Deep Learning, the robots are able to differentiate a

more quickly than other methods, scanning barcodes and

children’s t-shirt from a pair of earrings – no mean feat. Even

keeping track of inventory at a super-fast rate. There’s still a

more impressively, this branch of Deep Learning allows the

human operator keeping tabs on this particular bot, viewing

machines to retain knowledge and skills over time: for example,

the scanned information in real-time on a tablet. According to

recognising a pair of sunglasses and learning that it should be

Eyesee, their drones are safe, and will minimise incidences of

grasped more gently than a pair of men’s jeans. The result is less

incorrect stock take.

Ex-Machina and more Wall-e – and entirely impressive.

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SUMMARY

This isn’t the end of the human employee. In all of the warehouses mentioned above, there are human workers – in fact, the robots are currently easing human workload amidst employee shortages, rather than replacing jobs entirely.

Ultimately, these machines are often faster, cheaper and more efficient, and are opening up opportunities for companies to hire workers with a much broader skillset altogether.

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M&A FOCUS

F R E I G H T

WITH

FREIGHT MERGERS...

YOUR LOGISTICS PARTNER T he Freight Mergers team are specialists in the sales and

From our centrally located London office, we operate across all

acquisitions of companies within the global freight and

major global geographies, providing exit strategy management and

logistics market. We provide a sector-specific service,

acquisition sourcing with the utmost attention to detail.

assisting shareholders and directors - whether that is facilitating their growth plans or achieving a successful sale.

Over the past three years we have successfully completed 18 transactions, delivering above average multiple returns for our

We have established ourselves as market leaders in the freight

clients. The team has forged relationships with many of the industry’s

forwarding and logistics sector, providing a global service to a truly

largest organisations, through cross-border transactions as well as

global industry. We have a reputation for delivering results for

advising SME’s through domestic trade deals.

shareholders and pride ourselves on the dedication we give to our clients, working with the most renowned names in the industry:

At Freight Mergers, we are excited about

from expanding SMEs, to publicly listed entities and private equity

the appetite for transactions in the industry,

houses, assisting them in delivering their corporate objectives.

this is creating huge opportunities for the sector, we envisage strong investment and

At Freight Mergers, how we conduct business is of paramount

deal activity as businesses continue to

importance. Our core values are ingrained into every aspect of our

develop and scale their operations, leading

working ethos: confidentiality, adaptability, integrity and industry

to further consolidation in the year ahead.

experience. This is the reason that we are renowned as one of the

David Roberts,

UK’s leading M&A partners, with empathy for those involved at all

M&A Consultant, Freight Mergers

levels of the M&A process Freight Mergers is recognised as an advisory firm who can assist owners at various stages of a company’s life cycle, whether that be growth funding, MBO’s, acquisitive growth strategies or company sales. With a network that has been built over the past 15 years, we are a trusted partner for any business involved in this niche market.

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F R E I G H T

Are you planning to buy or sell a freight forwarding company? +44 (0)7766 501 202 • enquiries@freightmergers.com Freight Mergers are specialists in selling owner-managed freight forwarding businesses. For most company owners, selling their freight forwarding business is the most important financial transaction of their life. To meet the challenge of getting a fair price for a business, we have developed a proactive approach to selling a business that connects buyers with sellers with the best synergy.

We have over ten years of experience in the freight forwarding sector and, due to our niche-specialist approach, can put you in touch with the best sellers for your business.

www.freightmergers.com

M&A for the global freight & logistics industry FORWARDER magazine

ISSUE32

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M&A FOCUS

F R E I G H T

WITH

COMPANIES

FOR SALE

UK DISTRIBUTION, UK-BASED EURO FORWARDING PROJECT & PALLET COMPANY FORWARDER

Ref. 55146FM | South West, UK

Ref. 10492FM | South West, UK

Key business features

Key business features

•• Regional leader in UK distribution, European freight forwarding and member of an established pallet network

•• Holds AEO Status, is a BIFA member and is ISO certified

•• A well-established business for over 25 years is available for acquisition due to the planned retirement of its owner

•• There are on average over 100 trading clients annually

•• A number of blue-chip clients trade with the company •• Secure warehouse storage and custom export packing solution •• 15 vehicles •• 10 operational/management staff, 18 drivers

•• Average client credit terms are 30 days with only one client on 60 •• Main commodities shipped are construction and drilling equipment for large projects overseas •• The majority of shipments managed by the company would be deemed project forwarding or heavy lift •• The owners want to step away from the business in a timely manner and an accelerated but comprehensive handover will be prepared •• The company has 2 FTE. However, the owners are open to scenarios where the business would be relocated from the S.W.

IF YOU ARE INTERESTED IN ANY OF THESE OPPORTUNITIES, PLEASE CONTACT...

FORWARDER magazine ISSUE32

74

SELLING OR BUYING A FREIGHT COMPANY? GET IN TOUCH

+44 (0)7766 501 202

enquiries@freightmergers.com

INT'L FORWARDER & WAREHOUSING /PICK & PACK BUS.

PERISHABLE GOODS FORWARDER

Ref. 07633FM | East Midlands, UK

Ref. 1502FM | South East, UK

Key business features

Key business features

•• Air and ocean forwarder with value-added logistics and

•• Company trading 14+ years

fulfilment services provided to key clients, trading for 20 years

•• Temperature-controlled handling and customs clearances

•• Largest key client accounting for 22.5% of revenue

•• Handle in excess of 50 million kg of air freight per annum

•• Domestic distribution

•• 48,000 ft2 temperature-controlled facility that has been approved as a Bonded Warehouse by HMCE

•• Exceptional and knowledgeable team, highly competent in all aspects of logistics and transportation, with manager and succession plan in situ •• Quality client relationships with in-depth understanding of continuous requirements

•• Can provide customer visibility throughout the entire supply chain via implemented IT system •• UK & EU transportation and value-added services •• Portfolio of large blue-chip clients •• Accredited by the British retail consortium, BIFA and IATA

DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS

david@freightmergers.com +44 (0)7766 501 202 FORWARDER magazine ISSUE32

75

M&A FOCUS

SELLING OR BUYING A COMPANY?

F R E I G H T

WITH

UK INDEPENDENT FREIGHT FORWARDER

GET IN TOUCH

+44 (0)7766 501 202

COMPANIES

FOR SALE

UK PHARMA STORAGE/DISTRIBUT'N OPPORTUNITY

Ref. 68321FM | North West, UK

Ref. 1512FM | Home Counties – N. London, UK

Key business features

Key business features

•• Well established after trading for over 20 years

•• Long-standing business with over three decades of experience

•• LCL and FCL to all parts of the Mediterranean, Middle East & Indian sub-continent, both import & export

•• Specialists in providing forwarding and storage services to the pharmaceutical and healthcare sector

•• Experienced, loyal, very capable senior management team •• Warehouse facility of 20,000ft2 owned by the company

•• Office and warehouse facility (15,000ft2) providing flexible, temperature-monitored storage, in-transit storage and short term

•• 70% of their work is with other freight forwarders

•• Supported by the membership of a UK distribution network

•• Sizable customer base, circa 200 trading clients

•• Fantastic customer spread with largest accounting for 21.5% of revenue, the remaining top 5 each between 5 and 7%

•• 16 members of staff who will continue under new management •• Owners willing to undertake a handover period

•• Owners willing to undertake a hand-over period •• 24/7 365-day high-dependency drug distribution service to all UK hospitals

DAVID ROBERTS, M&A CONSULTANT, FREIGHT MERGERS FORWARDER magazine ISSUE32

76

david@freightmergers.com +44 (0)7766 501 202

MULTIMODAL FREIGHT FORWARDER

COMPANY SUMMARY:

Ref. 2232FM | London Heathrow (LHR) Key business features •• Company trading 10+ years •• 6 full-time members of staff including 2 directors •• IATA and BIFA accredited •• Diverse spread of clients, top 15 represent 78% of T/O •• Global network of partners offering multimodal solutions •• Moved 683,218 kg of air freight in 2017 ••157 LCL and 175 FCL shipments in 2017

AIR

Import 17% Export 48% OCEAN

Import 18% Export 8% ROAD

Financials

Import 3% Export 1%

2017 ••Turnover: £1.43m

UK DOMESTIC

•• Gross profit: £454k

FINANCIALS

•• Adj. Profit Before Tax: £264k 2016 ••Turnover: £1.40m •• Gross profit: £428k

4%

T/O: £1.43m PBT: £264k

GET IN TOUCH

+44 (0)7766 501 202

•• Adj. Profit Before Tax: £236k

SELLER OF THE MONTH FORWARDER magazine

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RECRUITMENT FOCUS POWERED BY

C

M

Y

CM

MY

CY

CMY

K

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Exciting opportunity to lead our new Forwarding department With an impeccable pedigree and outstanding service record spanning 35 years, Twente Express is seeking to develop our Forwarding department that will compliment our growing and successful Anglo-Benelux freight system and accordingly we are looking to appoint an experienced all rounder to lead a small enthusiastic team.

YOUR ROLE

YOURSELF

As Forwarding Manager you will report directly to our Commercial Director and work closely with our existing Anglo-Benelux management team. This will be a very hands-on role providing multimodal solutions to our existing Anglo-Benelux customer base and developing new business opportunities from your own contacts and connections.

As Forwarding Manager you will have a minimum of 10 years service in the industry with experience in both Operational and Commercial activities. In preparation for Brexit and beyond, you will be knowledgable with current Customs procedures and will take a leading role in ensuring that the company will be Brexit compliant going forward.

The successful candidate will also . . .

Be predominately office based but will be expected to visit customers on an "as and when" basis.

Provide solutions and competitive quotes in response to requests from existing and new customers.

Assist in the processing of bookings and liaise with our selected partners and suppliers.

Introduce new suppliers in order to provide truly global forwarding solutions to our customers.

Be comfortable in leading a small team, demonstrating drive and enthusiasm.

Have experience in all multimodal services encompassing Air, Sea and Road activities.

Be ambitious and have the desire to take your career to the next level.

Have a flexible approach to your working hours.

Have excellent communication skills and possess above average understanding of Word, Excel and PowerPoint programmes.

Twente Express is a successful privately owned company with a desire to be the best in our chosen sector rather than the biggest. In order to carry out that desire we are very selective when appointing new employees and are only looking for professionals who seek challenging career prospects in return for job security and an above average remuneration package with incentives. If the above is the opportunity that you have been looking for and would like to be part of a professional team with enthusiasm and integrity, please send your CV, in confidence, together with your salary expectations to our Commercial Director Rob Clarke at: rob@twente.co.uk

www.twente.co.uk t: +44 (0) 1543 36 22 20

FORWARDER magazine

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RECRUITMENT FOCUS POWERED BY

GLOBAL ACCOUNT MANAGER MIDWEST samuel@headfordgroup.com | +1 (312) 496 6624

•• Successfully brought on 2 new global accounts grossing $5m+ revenue annually in 6 months •• Achieved 12% annual revenue growth of 8 direct managed accounts worth over $53m turnover •• Languages: Danish, Swedish, English, German & Norwegian •• Trade Routes: Transpacific, Transatlantic, LATAM •• Industrial (electronics), solar, automotive, general •• Salary: $150k

C-LEVEL AIR & OCEAN EXECUTIVE PHILADELPHIA, PA danny@headfordgroup.com | +1 646 915 1495

Headford USA is working with a senior freight forwarding executive on the East Coast who is seeking a new opportunity with a top forwarder. The candidate is an expert at expanding business’ profitability and was responsible for taking one company from five offices to over 50.

•• Opened a new office within 30 days of appointment, which was profitable within 120 days •• Responsible for over $20m GP, achieving fantastic YOY growth with a new Strategic Growth Plan •• Climbed their way up from working in warehouses & loading containers •• Trained some of the best sales people & managers in the industry •• Has a team that would be willing to follow – opportunity for a start-up •• Looking for C-Level, President or VP position •• Salary: $350k+

CANDIDATES GLOBAL ACCOUNT DIRECTOR ESSEX jamiew@headfordgroup.com +44 (0)1454 275 951

AIR & OCEAN BUSINESS DEVELOPMENT MANAGER MIAMI, FL

ben@headfordgroup.com | +1 470 481 1844

•• 20 + Years industry experience •• Handles £5 mill GP on blue chip accounts •• Won multiple awards within the industry •• Previous shipping line experience •• Asia, Far East & USA focus

•• GP for 2017 was around $710,000 •• Territory – Florida with a focus on Miami •• 30% air & 70% ocean – 60% export & 40% import •• Domestic trucking (brokerage LTL & FTL), warehouse & distribution •• Trade routes: Latin America, Asia & Europe •• Salary: $85K

AIR & OCEAN SALES EXECUTIVE SFO, CA

BRAZILIAN R.D.M. NY/NJ AREA

ben@headfordgroup.com | +1 470 481 1844

danny@headfordgroup.com | +1 646 915 1495

•• Achieved $450K+ GP in 2017 •• Territory: National •• 75% new business - 25% existing •• 50% air & 50% ocean – 65% import & 35% export •• Trade routes – Asia, Europe & Latin America •• Verticals: general cargo including high-tech, solar, medical, machines, packaging, temperature controlled, •• Salary: $95K

•• Responsible for A+B accounts •• Has three of the largest 25 within the organization (top-10 forwarder) •• 60% air, 40% ocean – 50% import, 50% export •• 2017 award for top sales person •• Salary: $130k+

RECRUITMENT FOCUS POWERED BY

OPERATIONS DIRECTOR EAST LONDON (ESSEX OR N.E./E. LONDON-BASED CANDIDATES ONLY) ryan@headfordgroup.com | +44 (0)1454 628 787

Role In line with the company’s business plan, they are seeking to appoint a company Operations Director. Eventual progression to Managing Director.

A key focus of their development plan will be the delivery of improved technology solutions to provide best in industry supply chain visibility products to current and potential clients.

Overall Purpose

Sales:

•• Identification and development of new verticals and services •• Growth of revenue and margins of existing activities on an annual basis

•• Develop new revenue streams from existing customer base by improved focus on key account management

•• Development and strengthening of existing Agency Network •• Identification and implementation of new activities/business sectors/routings/trading partnerships to support the growth in profitable operations

Key Attributes: •• Demonstrable experience of delivering growth and

Key Objectives

performance in general management of a freight forwarding and/or supply chain business with freight activities operating in a multi-national environment with a number of product sectors, route partnerships and key customers •• Experience in business development, business reorganisation and resource management & development •• Demonstrable team management and team leadership •• Liaison with key customers/suppliers on a regular basis to ensure service levels

Operations:

Human Resources:

•• With a change mind-set, drive continuous improvements to

•• Be a great people leader: build strong relationships and team,

•• To deliver on agreed targets (financial, sales and operational) •• To ensure the appropriate structure and staffing to support the performance delivery

•• To carry out such ad hoc projects and other tasks as requested by the Board of Directors

•• To act with integrity at all times in the best interests of the Board of Directors

day-to-day operations, and identify opportunities to provide best in class supply chain management solutions to clients •• Ensure that regular communication with staff includes the objectives of the business; performance required and achieved and includes monthly intranet updates and preparation of the quarterly team meeting briefs •• Enforcing the corporate culture of a balance of entrepreneurial skills and corporate governance with core values throughout the business whilst maintaining enthusiasm and strong work ethic •• Delivering the financial budget and operational strategy as set by the Board of Directors

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hire great people, commit to the growth of individuals on team and lead by example.

•• Provide effective and inspiring leadership •• Empowerment and development of competent staff and management personnel including mentoring of direct line manager reports •• Regular appraisal meetings setting objectives in line with the company’s goals and to provide succession management

VACANCIES BUSINESS DEVELOPMENT MANAGER HEATHROW, UK

INSIDE SALES CO-ORDINATOR – AIR & SEA UP TO £33,000 – SOLIHULL, UK

jamiew@headfordgroup.com +44 (0)1454 275 951

ryan@headfordgroup.com

One of the global leading freight forwarders are seeking to add a business development manager to their heathrow sales division. This will be covering the Heathrow & London patch.

•• Address data enrichment for new customer acquisition •• Enter and manage SOs´ reports in Siebel •• Prepare quotations in accordance with field

•• Selling Air & Ocean services •• Top 15 freight forwarder •• Focusing on the Far East routes •• 2-3 years bdm freight experience •• £40,000/£45,000 + car allowance +bonus

•• Maintain customer master data and data management

+44 (0)1454 628 787

sales specifications in Siebel

•• Make appointments for field sales •• Quotation success

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Fill your vacancies

Back oďŹƒce

Let us assist with your company's growth...

Finance

Europe +44 01454 275957 ryan@headfordgroup.com

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Operations Sales Management

USA Sourcing market-leading talent.

www.headfordgroup.com

Your strategic growth partner.

Executive Search • Branch Startups • Senior Appointments • Mergers & Acquisitions • Media

Considering a change?

More responsibility?

Fairer pay?

Better commission?

Send us your CV today...

Asia +1 404 592 6315 lewis@headfordgroup.com

Middle East +971 (0) 45 015 675 simon@headford.ae

FORWARDER magazine

UAE

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MARKETING FOCUS WITH

H

ere at Freight Media we pride ourselves on our expert knowledge of handling digital marketing. From SEO to PPC, we have all the acronyms covered. However,

LinkedIn always holds a special place in our digital hearts. The channel is synonymous with the freight forwarding industry, in terms of connecting likeminded individuals and forging relationships digitally. Aware that LinkedIn isn’t the biggest of the social media channels out there, this doesn’t devaluate its purpose.

1

ACTIONABLE CONTENT

Making sure that you have a call-to-action (CTA) on any of your content is vital to engage an audience within your industry. At every stage of your campaign, asking yourself

what CTA you're using to drive consumer behaviour will ensure that not only you, but if your team stays on track. When approaching your CTA, you must ask yourself what content format your audience is most likely to respond to. Does your blog audience generally prefer e-book downloads? What news would most interest them? When

LinkedIn’s targeted way of focusing primarily on business, leaving the social part of the channel to one side, means that you are more likely to find reliable business rather the shifting through the tons of irrelevant content.

Its constant evolving nature has meant that LinkedIn’s benefits go beyond prospecting and recruiting, and the site can also be an incredible inbound marketing tool for many freight forwarding practitioners.

Here are our top seven tips on how to make the most out of marketing on LinkedIn...

you take into consideration these factors, and more, you’ll be able to

2

create revenue through clever marketing.

GROW YOUR COMPANY PROFILE

Growing the overall persona of your brand through LinkedIn is vital to having a successful marketing campaign. Promoting the page outside the company,

Linking In with likeminded people and groups and building the consistency of you brand through imagery and videography are all ways of growing positive reputation.

LEARNING

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3

DEMOGRAPHICS

Understanding demographics linked to your industry will mean that you don’t waste time nor money on promoting content to unengaged audiences. Age, gender, location,

ethnicity, company, revenue should all become encompassing factors in how you approach content. Targeting teenagers with the latest developments in port connectivity isn’t exactly going to get you a massive amount of traffic and interest from investors, but if you are after younger talent within the

4

industry it may be of interest to them. Think carefully on this.

GROUPS

Making sure you stay connected to the most influential groups in your industry can lead to revenue being created. Often on social media platforms it is hard to

connect with your industry, particularly if it is within a niche market.

LinkedIn offers a more robust way of connecting within less sought-after industries and means that you can target more relevant people within

6

LINKEDIN ADS

Much like Facebook, LinkedIn offers targeted ads. These ads can allow you to quickly implement a marketing campaign, however, you do have to spend money. If you

don’t have time to deal with the complexities of SEO criteria, then you may want to look at LinkedIn’s ad platform to make sure you are

7

reaching the perfect potential client.

DON’T BE AFRAID

Some people can be reserved on LinkedIn, giving it the stigma that it is still a glorified CV stage. Shouting about your product/service in a professional manner and not

being afraid to connect and speak with CEO’s and MD’s of companies shows a willingness to compete within freight forwarding, and LinkedIn allows you to do this by marketing you, and your company, in a truly unique manner.

your field. Whether this is for advice, insight or business you have more

5

of an option with LinkedIn over other platforms.

STAYING AWAY FROM AUTOMATION

A pet hate of mine is automation through any social media platform, especially LinkedIn. AI hasn’t quite achieved the

heights we really want it to be and, therefore, automated messages be a lazy way for a company to cast a wide net and not care about the people they are trying to conduct business with. Contact your potential clients personal on the channel and make sure you make them aware of this.

A lot can still be said for the personal touch.

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THE LAST WORD...

THE TEAM...

CRAIG EDITOR-IN-CHIEF SARAH SENIOR EDITOR RACHEL EDITOR KELLEIGH ADVERTISING KATIE ADVERTISING RICHARD ADVERTISING DOM ADVERTISING ROB ADVERTISING TIM DESIGNER

A FINAL WORD FROM

THE EDITOR...

Our focus for next month is based around UK & International courier,

Our regional focus next issue will be based within centre of the UK:

and its impact on the freight forwarding industry. The evolution of

The Midlands. This UK distribution hub for freight will be explored

both technology and express services give consumers the option

by FORWARDER as we break down the logistics industry in this

for a fast-paced delivery when it comes to goods, subsequently

landlocked area.

setting online retailers further forward than the set standard of '3-5 business working days'. Delivery options give customers more

Unlike the Midlands’ exclusive land- and air-based cargo routes, our

choice, such as specifically scheduled delivery, the ability to pause

focus on the Mediterranean will delve into the likes of sea-freight

the process of a delivery, and retailers such as Amazon are even

businesses such as the Mediterranean Shipping Company who are

promising same-day delivery to specific regions. How does this affect

enhancing container freight services across the world, as well as the

delivery and retail performance? FORWARDER will be assessing

development of trade routes within Europe.

the consequences of such express delivery options.

Rachel Jefferies, Editor, FORWARDER magazine

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NEXT MONTH...

MONTHLY FOCUS

PUBLISHED BY

UK & international courier

REGIONAL FOCUS

UK: Midlands | Global: Mediterranean

COVER FEATURE

We showcase a service, product or personality in the industry

INDUSTRY NEWS

More news and press releases from the world of freight

FOCUS ROUNDUP

Articles from the last 12 months relevant to the focus

ASK THE EXPERTS

Topical knowledge from the FTA and other industry experts

FORWARD TECH

Industry knowledge focused on technology and advancements

MARKETING FOCUS

We help you to get your message out to the industry

M&A FOCUS

More from the world of mergers & acquisitions in freight

RECRUITMENT FOCUS

Current jobs and candidates from Forwardingjobs.com

Please be aware, in this dynamic industry these topics and features are subject to change.

Unit 8 Apex Court, Almondsbury Business Park, Bristol BS32 4JT twitter.com/ForwarderMag ForwarderMag facebook.com/forwardermagazine linkedin.com/company/forwarder-magazine www.FORWARDERmagazine.com EDITOR-IN-CHIEF

Craig Headford craig@freight-media.com • +44 (0)1454 275 946 SENIOR EDITOR

Sarah O'Connell sarah@forwardermagazine.com EDITOR

Rachel Jefferies rachel@forwardermagazine.com ADVERTISING

Richard Booth richard@freight-media.com • +44 (0)1454 628 775 Dom Roberts dom@freight-media.com • +44 (0)1454 628 794 Kelleigh Parsons kelleigh@freight-media.com • +44 (0)1454 628 773

I

please contact our Editor using the contact details to the right.

Robert Pascoe robert@freight-media.com • +44 (0)1454 628 784

If you would like to advertise in FORWARDER magazine, full

MARKETING & DATA

f you would like your editorial to feature in next month’s magazine,

details of our rates and technical specifications can be found in our media pack. Please email us for a copy.

FORWARDER magazine is free in the UK. Please email for a subscription form.

Please visit us online at

www.forwardermagazine.com

Chris Tissier chris@freight-media.com DIGITAL MARKETING

Darren Glasspool d.glasspool@freight-media.com GRAPHIC DESIGN

Tim Headford tim@forwardermagazine.com SUBSCRIBE

FORWARDER magazine subscriptions@forwardermagazine.com

When you’re finished with this magazine, please recycle it.

Katie Elliott katie@freight-media.com • +44 (0)1454 628 771

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We’re one of the UK’s leading independent shipping and logistics providers.

Trusted since 1833 by some of the world’s leading companies, we provide liner and port agency services, freight forwarding by sea, air and road, warehousing & distribution services and end to end supply chain management.

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