FRED Newsletter - September 2020 - Volume 2, Issue 8

Living Living the the Difference Difference

COMPANY NEWSLETTER

SEPTEMBER 2020

Volume Volume2,2,Issue Issue28

February/March September2020 2020

DEPARTMENT UPDATE IT DEPARTMENT IN OVERDRIVE KEEPING FRED VIRTUALLY CONNECTED

by Jason Streit, IT Manager

Microsoft Teams abilities to make sure FRED was covered. With everything we investigated, we ensured we could quickly make changes if needed and be ready if the call came and as you AFTER all know‌ it did. Suddenly, BEFORE John [Calderone] and Steve iPads, so we put the laptops on hold [Nodine] were helping everyone get and quickly learned about integrating set up so they could work remotely. company iPads, rolling out over 30 of Meanwhile, I was addressing them to the properties. These were expanded software licensing and some major projects in 2020, but still implementing plans that we had not an exhaustive list! in place to ensure FRED could Our next big project is moving FRED continue to function as close to normal as possible. Microsoft Teams from Citrix/VPN to Microsoft Teams.

Some are already using Teams, but seemed to be a great solution, as with this migration, we will more it allows people to connect with Near the end of the server migration, each other using instant messaging, fully utilize it as it is meant to be used, giving everyone more flexibility calling, and video meetings. Our cases of COVID-19 were starting to appear internationally. Not to toot my team made an effort to incorporate and collaboration options. This migration is a huge undertaking, and more flexibility in terms of our own horn, but I was one of the first IT will be doing migrations in steps, thinking on all-in-one systems. people to start warning about the migrating one department at a time.

So, IT ordered up laptops for all issues it might cause FRED. As such, During this time of great change property managers and corporate IT started researching what FRED would need to do to institute a work- employees. Once again, the IT crew and transformation, I'd like to send a shout-out to both John and Steve from-home scenario. IT made sure the was busy replacing computers. for balancing IT projects while also It was also identified that the servers had enough bandwidth and addressing the daily break-fix issues. investigated our VPN, Citrix, 3CX and properties would benefit from In my 19+ years here at FRED, I have never seen this much change in such a short period of time. At the start of the year, we migrated the FRED server hardware and software to a new, streamlined technology called Hyperconvergence. The new servers allowed us to shrink from seven servers down to three servers (Right).

During the migration, we worked with IT Pros/Levity to completely rebuild one of the systems, duplicate backup data onto the new servers, and fix faulty drivers. At the same time, we upgraded all users across the company to Windows 10 by upgrading their computer’s OS, or in some cases, replacing their computer entirely.

PROPERTY SPOTLIGHT

WHAT MAKES THEM SHINE Our team is made up of one Property Manager (Kelsey), one Assistant Property Manager (Jesse), two Leasing Agents (Arin and Natia), one Utility/Housekeeper (Luis), and one Lead Maintenance Tech (Sean). Elan and Bergamont Townhomes are about 10 miles apart, and we manage both out of the Elan office. This summer, we improved curb appeal at both properties by planting new trees, shrubs, and rock beds. Both properties have been consistently above budgeted vacancy each month in 2020. Between the two properties, we have reached 100% occupancy 5 times so far this year, and are currently at 99.53% occupied & leased between the two properties with only 1 vacant unit to rent by October.

FRED FUN LIVING THE DIFFERENCE IN 2020

FEEL GOOD MOMENTS FROM THE FRED TEAM

This year, FRED started a Facebook group for team members to share news and socialize across our 35+ properties. We've highlighted just a few of the many positive moments that have been shared since. The Landmark team received a touching card from long time residents (Right).

Foxcroft Apartments teamed up with Paul's Pantry to deliver over 800 lbs of resident-donated, nonperishable food items (Bottom, Left), and Liberty Square decorated their display case to say 'Thank You' to essential workers (Bottom, Right).

EMPLOYEE SPOTLIGHT Meet some of our fantastic team members!

Dear Landmark Team, Thank you for giving us a fantastic home for the past 3 years. We loved everything and how hospitable everyone is. We have told anyone looking in the Fitchburg area that they won't find anywhere better! We would not be moving, but we were able to purchase our first home!

Best! Sam & Carl Request to join the 'My FRED Way' group on Facebook for more amazing Living the Difference moments! !�

DAVE WOLFE Superintendent, FRED Construction Years with FRED: 11 Q: Share about a recent experience, favorite trip/vacation, or something you are looking forward to.

I try to take a family vacation once a year with my wife Shelly, and my 3 daughters, Morgan, Mindy, and McKenzie. We took our family 'spring break trip' to Florida this past June because it got delayed due to the pandemic. We rented a house on a channel on Marco Island and rented a boat for a couple of days. We relaxed either by the pool, driving the boat around the island, or walking on the beach. I was sad to leave at the end of the week but knowing we'll be back next year helps.

EVENTS CALENDAR Welcome to the Team!

SEPTEMBER 2020 SUN

MON

TUE

WED

THU

FRI

30

31

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

July/August 2020

SAT

TAYLOR SULLIVAN

KODY KAY

Arrabelle | Maintenance

The Enclave | Maintenance

JOHN-MARK KLAPPERICH

JEFFREY WILTZIUS

DUSTYN LEUCHTENMACHER

Creekwood | Leasing

Creekwood | Maintenance

The Junction | Assistant Property Manager

AMANDA GAGE

Arbor Lakes | Cleaner

Creekwood | Maintenance

AUTUMN LIPPS

Seasons at Randall Road | Leasing

KANDICE KLAPPERICH

KRISTIN JANOWSKI

The Enclave | Property Manager

JONATHAN ADSIT 20 27

21 28

22 29

23

24

30

1

25

26

2

3

TOMAS CRUZ

The Landmark | Property Manager 50Twenty | Cleaner

Manager of Organizational Development

The Enclave | Leasing

BRITTAN BOYLES ALLIE HOWARD JACOB LITZ

Riverwood | Groundskeeper

Promotions

EVENTS

Labor Day | September 7th

LOOKING FORWARD Thanksgiving & Black Friday | November 26th & 27th

August 2020

MICHAEL WRUCK

LIZA OLSON

TAMMY AUCLAIR

THOMAS SBALCHIERO

Saddle Brook | Assistant Property Manager

The Enclave | Assistant Property Manager

Saddle Brook | Full Time Leasing Professional

Riverwood | Lead Tech in Training

ALLISON KIDDELL

Drexel Ridge | Property Manager in Training

FEATURED FRED NEWS BREWERS PARTNERSHIP An exciting new partnership has formed between FRED and the Brew Crew! As the Milwaukee Brewers hosts guests with housing needs, FRED will welcome them at one of our amazing local properties. Check out our rotating partner signage outside Miller Park and on the field during games!

FRED ANNIVERSARIES! CONGRATULATIONS to those celebrating FRED Milestone Anniversaries this quarter!

Jeff Leamy - 20 Years

Director of Maintenance, Corporate

Michael Bingham - 10 Years

Senior Director of Property Management

Elisabeth Schmidlkofer - 5 Years Project Engineer, Corporate

Gary Artymiuk - 5 Years Superintendent, Corporate

Mellissa Rakestraw - 5 Years Property Manager, 50Twenty

Gary Litz - 5 Years

Remodel Technician, Saddle Brook

Joey Wisniewski - 5 Years

Development Coordinator, Corporate Look for future FRED Anniversaries (announced by quarter)!

COVER PHOTO: High Bluff Townhomes, Model Kitchen

789 N WATER STREET STE 200 | MILWAUKEE, WI 53202 | PHONE: 414-226-4535 | FRED-INC.COM