Living the Difference

MONTHLY NEWSLETTER

AUGUST 2019 Volume 1, Issue 2

August 2019

FRED FAMILY UPDATE

PG 2 AOMA TOBY AWARD 2019 NOMINEES

PG 3-4 EMPLOYEE SPOTLIGHT

PG 5 PROPERTY SPOTLIGHT

PG 5 DEPARTMENT UPDATE

PG 6

LETTER FROM SARAH As I approach my 10th Anniversary with FRED, I am honored to be a member of the FRED team and a witness to all our growth which has brought so many opportunities and developed strong leaders and mentors. When I joined the great FRED team in 2009, we had 8 properties in the Madison area; today there are 15. This has allowed many opportunities for FRED employees to grow. I had the pleasure of witnessing a Pool Monitor become a strong, confident Property Manager and I have witnessed a Maintenance Tech become an Assistant Manager. I cannot recall how many properties I have been fortunate enough to be a part of or how many supportive, fun and strong Supervisors or Accounting team members have led me to the path I am on today. Truthfully, each FRED person has taught me something valuable, challenged me, and made me strong and confident. Being part of FRED’s Team, you have the opportunity to work with a variety of people with amazing skills and outstanding customer service practices all because of the FRED Way! As they say, “Home is where the heart is” so we are reminded that FRED supports us and teaches us that great things can be accomplished when we work together as a team, to be accountable, to be thoughtful, to not discriminate and to put our residents needs first!

FEATURED NEWS

Sincerely,

PG 7

Sarah Harrington

EVENTS CALENDAR

PG 8

Sarah Harrington, Regional Supervisor

EMPLOYEE ANNOUNCEMENTS

PG 8 FRED NEWS

PG 9 COVER PHOTO: Synergy Exterior

Volume 1, Issue 2

1

August 2019

FRED FAMILY UPDATE GREETINGS FROM GREECE Greg Recounts his Family Travels Our very own Senior Financial Analyst, Greg Thelen, is on stage this month as he and his family recently took a two and a half week trip to Greece! “This was a family trip that included my wife (Maia) and two daughters (Mila – 14 and Madison – 3),” says Greg. “One of the reasons we chose Greece is because our daughter (Mila) has always been Oia is considered fascinated with Greek mythology.

one of the top places in the world to watch the sunset. Pictures don’t do it justice.

The Greek people are very outgoing and some of the friendliest people we’ve ever met. On several occasions, our driver would pull over to roadside markets and buy all of us water and small candies for our daughters. Greek women would want to pick up our 3 year old and hug her non-stop. Overall the trip was an amazing and unforgettable experience.”

“First in Athens, we visited the Acropolis. After eating at a local restaurant, the wait staff invited us to learn a traditional Greek dance and then to say “Opa” and smash plates on the ground. Our 3 year old definitely got a kick out of this.

“We had to travel via high speed ferry to get to all of the islands. We visited the windmills in Mykonos Village. When we got to the hotel, the room looked like something out of the movies. It was breathtaking. “

“My wife and older daughter went on a catamaran cruise to tour the red and black beaches and watch the sunset. Oia is considered one of the top places in the world to watch the sunset. Pictures don’t do it justice.”

Amazing food all around! Generally I don’t eat lamb but I now love lamb kebabs. This ended up being our 3 year old’s favorite.”

Volume 1, Issue 2

2

August 2019

The TOBY Awards FRED’S OUTSTANDING NOMINEES And why they were nominated.

PROPERTY EXCELLENCE - CATEGORY NOMINEES

50TWENTY

CREEKWOOD

CURB APPEAL

GEN X (1961-1981)

GEN X (1961-1981)

First impressions are everything. The clean, crisp, and well- manicured grounds give prospects a snapshot of what is to come when they rent their new home at 50Twenty!

Creekwood recently added a very highly-requested amenity - the CreekWOOF Dog Park! Creekwood will be celebrating their 45th Anniversary this summer with a Carnival Theme.

Ridge View offers remodeled apartments that have new countertops, stainless steel appliances, and much more. This helps Ridge View stay competitive in the ever-changing market.

FORTE AT 84SOUTH

RIDGE VIEW

THE ENCLAVE MANCHESTER DOMAIN OAKS MILLENNIAL (2000-2015) MILLENNIAL (2000-2015) CURB APPEAL & GEN Y (1982 - 1999) You’ll be wowed by the beautiful buildings, the expansive green space and the outdoor amenity areas for residents.

The Enclave holds many events like Trivia and Yoga in the courtyard to bring the community together. Their reputation continues to grow from their amazing 4.8 star review on Google!

AMENITIES &

STATE STREET STATION

LIBERTY SQUARE

BEST MODEL

AMENITIES

SENIOR PROPERTY

Synergy has a state of the art dog spa with hair dryer (in cutie pink, of course) and a lift for shorter pups. The dog spa also boasts skylights and outdoor imagery, you and your dog will feel like you’re outdoors.

State Street Station has multiple common areas for residents to use and enjoy. Care for a round of pool which includes a viewing area, pool table, shuffle board, a bar area and more.

At Liberty Square, you never need worry about anything but living life to the fullest. Live it adventurously or live it quietly - the Liberty Square neighborhood accommodates it all!

DREXEL RIDGE

SYNERGY

NEW CONSTRUCTION

BEST MODEL, CURB APPEAL & NEW CONSTRUCTION

The choices made to furnish the model represent the diversity of the community’s residents and play on the large pet population at Forte. Over half the residents have a furry friend as a roommate!

Utilizing colors found on the exterior of the building inside the model, you’ll find the entire tour of the property flows together as one. Exteriors are tasteful but eye catching, with pops of seasonal landscaping.

BEST MODEL &

Fr o m i t s r o c k s t a r amenities which include a top floor clubhouse and a roof-top terrace with stunning views, to its remarkable location, Domain is like no other.

To read the full nominations, please visit www.fred-inc.com/TOBYnominees! Volume 1, Issue 2

3

August 2019

EMPLOYEE EXCELLENCE - CATEGORY NOMINEES

MEGAN KREBS CODY HALE THE VUE, ASSISTANT CREEKWOOD, PROPERTY MANAGER LEASING Each month Megan picks a renewal party theme and goes all out with a ‘prize wheel’. She recently did a Disco renewal theme with out of the box creative ‘prizes’ and renewal gifts.

Cody has repeatedly made the Top 10 for Call Scores in the Madison/Green Bay Portfolio ranging in the high 90th percentile. In the last two months his call scores have been 100%!

LUCAS MENSINGER LANDMARK, MAINTENANCE Most of the time when you have a move-in there is a follow-up work order needed… but not when Lucas is so pro-active on the job!

PEDRO ABAD VICENTE GUADALUPE SYNERGY, 22 SLATE, New construction comes MAINTENANCE MAINTENANCE

with potential issues when working through all mechanicals for the first time. With a strong tenure at FRED, Pedro is the “go-to guy”!

Very rarely do problems escalate to a level above Vicente because he is k n ow l e d g e a b l e a n d dedicated to exceptional service for all residents.

SHERRY COENS LIBERTY SQUARE, PROPERTY MANAGER Multiple residents go out of their way to let Sherry’s Regional Property Supervisor know how happy they are with Sherry as their manager and what a great job she does.

PROPERTY EXCELLENCE NOMINEES FOXCROFT PROPERTY EXCELLENCE

KIRSTIN KELSEY WHITEHOUSE ROGOWSKI

RACHEL SCHINKOWITCH

REGIONAL ELAN & BERGAMONT STONE POINT, PROPERTY MANAGER PROPERTY MANAGER SUPERVISOR With Kelsey leading the team at Elan, day-to-day operations and resident satisfaction are held to the highest standard. Kelsey gives her all to the matters at the property, big or small.

Kirstin has a keen sense for her competition, and the challenges in her market. She knows the niché that Stone Point fills, and uses it to her advantage.

Rachel believes and practices that in our industry, you cannot manage effectively from behind your desk. She is always there, day or night, to ensure her residents and most importantly her team members are taken care of.

It’s hard to find a safe place where your kids can ride their bikes and swim their summer away. Foxcroft is like its own little community- always feeling welcome and safe.

WELLS STREET STATION PROPERTY EXCELLENCE Relax in maximum comfort and serenity of your new home with modern amenities and a colonial design. Wells Street Station redefines luxury Lake Country living.

RIVERWOOD PROPERTY EXCELLENCE

Winners will be announced on Tuesday, September 10, 2019 at the BOMA/AOMA Awards & Installation Banquet at The Wisconsin Club in Downtown Milwaukee!

Volume 1, Issue 2

Riverwood stands apart from the competition with its professional caring team and dedication to the residents.

4

August 2019

EMPLOYEE SPOTLIGHT Meet some of our fantastic team members!

JON ZIEGELE 789 Maintenance Tech / Warranty Expediter Jon has many years of customer service experience as well as 10 years of experience overseeing the maintenance and operations of a 400 unit multifamily portfolio. Q: What is your favorite pastime? Jon: I love being on a lake, boating, fishing, or just exploring and enjoying nature. Q: If you could eat one meal for the rest of your life, what would it be? Jon: I would have to say pizza. You can put almost anything on a pizza and I enjoy a variety of different foods. Q: What is your dream vacation? Jon: I would enjoy traveling through Europe.

WHAT MAKES THEM SHINE

PROPERTY SPOTLIGHT FRED communities doing amazing things.

This special property offers private entry apartment homes with garages and natural fireplaces. Located in Franklin and on the edges of Whitnall Park and Boerner Botanical Gardens, this 256-unit property is truly like a park and offers so much to our residents and all their furry friends.

Volume 1, Issue 2

5

August 2019

DEPARTMENT UPDATE What’s new in a department near you?

PROPERTY MANAGEMENT ACCOUNTING NOT JUST DEBITS AND CREDITS It takes a team of dedicated people to make sure the financials are accurate, vendors are paid and the PM Operations team have all the information they need to be successful. These are the dedicated team members of the Property Management Accounting Department (Left). The team is constantly looking for ways to improve how they provide information and be an even better resource for every member of the FRED family. The next time you visit FRED Corporate, stop over and say hi!

Department Role

Pictured

PM Accounting Manager Staff Accountant Staff Accountant Staff Accountant Accounts Payable Accounts Payable Accounts Payable Administrative Assistant Accounting Associate Director of PM Accounting Department Total

$ Zang Thao $ Iven Weimer $ Matt Pastorek $ Ayanna Allen $ Kathie Thomas $ Kim Lavora $ $ Trisha Dunton $ Choua Thao $ Andy McDonald

Not Pictured $ $ $ $ $ $ $ $ $ $

Pat Brandtjen -

10.00

WHAT’S NEW WITH YOU? Want to contribute to the FRED Monthly Newsletter? Send announcements, news, etc. to jlincoln@ fred-inc.com to be featured in a future issue!

New Employee, Property and Department featured every month!

Volume 1, Issue 2

6

August 2019

FEATURED FRED NEWS

BIG NEWS

MADISON

MILWAUKEE

FRED EXPANDING TO ILLINOIS WEST FRED could break ground as early DUNDEE as August on a 380-unit apartment CHICAGO community aimed at filling a housing gap in West Dundee, IL. The village board gave the green light to 19 twostory buildings, each with 20 luxury rental apartments, all slated to be built and a half, with the first apartment building expected to open next spring, said Tony DeRosa, Vice President of Development at Randall Road and Recreation Drive. Construction likely will take about a year for Fiduciary Real Estate Development, Inc.

FRED ANNIVERSARIES!

FRED COMPANY PICNIC THE MANE EVENT

CONGRATULATIONS to those celebrating FRED Anniversaries this quarter. Thank you for your continued dedication to The FRED Way. You Live the Difference!

Hold onto your trunks! The FRED Family Picnic event is officially scheduled for September 14th and will take place at the Milwaukee County Zoo! Keep an eye out for more exciting information, and get ready to see some amazing animals!

Danielle Dahl - 5 years Corporate (4/21/19)

Tim Wittkopp - 15 years Corporate (6/7/19)

Kathy Nettesheim - 25 years Corporate (5/23/19) Look for future FRED Anniversaries (announced by quarter)!

Volume 1, Issue 2

7

August 2019

EVENTS CALENDAR Check out what’s on the way for FRED Properties.

AUGUST 2019

LOOKING FORWARD

SUN

FRED Closed | Sept 2nd | Labor Day

PHILLIP MAYER The Fairways | Aug 1st

ROBERT RUGER Stone Point | Aug 5th

DOMINIC MICHELINI

SAT

31

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

Arbor Lakes | Aug 5th

1 Glenn Place | Aug 9th

FELICIA TIPPINS

JOSEPH BEVINGTON

BRETT MILLER

Creekwood | Aug 2nd

Domain | Aug 6th

Corporate | Aug 11th

JAN BARKBY

TIMOTHY YOHN

JAMES VANDEN HEUVEL ANDY MCDONALD Creekwood | Aug 14th

MANILA KOCHANSKI

Corporate | Aug 16th

Saddle Brook | Aug 22nd

PETER TODD

The Fairways | Aug 7th

KESSEA VAN DE CASTEELE Liberty Square | Aug 14th

EVAN DIECE

The Fairways | Aug 3rd

KRISTIN MACKAY

STEPHANIE CONLEY

JASON BRENT

MICHAEL HAFEMANN LAURA DELVAUX

RONDA WASHINGTON JESSICA REHDANTZ

FRI

30

Corporate | Aug 1st

Valley View | Aug 6th

THU

Riverwood | Aug 8th

LAURA KLECZKOWSKI AUSTIN GREENWOOD SHEILA CHAMBERLAIN

Corporate | Aug 2nd

WED

29

Milwaukee County Zoo

BIRTHDAYS

TUE

28

FRED Company Picnic | Sept 14th | Milwaukee, WI (more details to follow)

MON

1505 Apts | Aug 20th

DAWN NEU Forté at 84South | Aug 25th

LUIS LOPEZ Elan | Aug 25th

Corporate | Aug 23rd

DARRYL WOLLIN

State Street Station | Aug 4th Stone Point | Aug 7th

The Pines | Aug 15th

Creekwood | Aug 21st

Arrabelle Apts | Aug 23rd Arbor Lakes | Aug 28th

TAMMY CONKLIN

JENNIFER CRUZ

ERIN BALL

MICHAEL GARDNER

Riverwood | Aug 5th

LEYLA MAHMOUD Drexel Ridge | Aug 8th

Corporate | Aug 21st

Riverwood | Aug 15th

Corporate | Aug 23rd

JUDY HOFFMILLER Arbor Lakes | Aug 30th

EMPLOYEE ANNOUNCEMENTS Welcome to the Team! July 2019

KAYCEE WARNKE

The Junction | Property Manager

CALVIN BLOEDE

The Fairways | Utility Tech

Promotions July 2019

PHILLIP MAYER

Clinton Chamberlain

The Fairways | Maintenance

The Vue | Lead Maintenance Technician

Andrea Hovey

Liberty Square | Utility Tech

NORMA PAVON LOPEZ

1 Glenn Place | Leasing

Jade at North Hills | Cleaning

Manchester Oaks | Property Manager in Training

CRYSTAL HUG

JOHN CALDERONE

TAYLOR BOUTON

Vanessa Barajas

CHAD SCHWENK

JOSEPH MURRAY

MICHAEL REINDL

Barrington Place | Maintenance Forté at 84South | Maintenance

Karla Campanelli

22 Slate | Utility Tech/Cleaning

TINA ROUSSEL

JOHNATHON GRAY

RANDI BUSSE

JON ZIEGELE

Barrington Place | Assistant Property Manager

Dehmry Dye

The Landmark | Maintenance

KATHYANN CASTRO

ANDREW SKIBICKI

Danielle Dahl

SHEILA CHAMBERLAIN BRANDON ROWE

Ridge View | Cleaning

Ridge View | Cleaning Corporate | Warranty Expediter / 789 Maintenance

Volume 1, Issue 2

Madison Regional Office | IT Support 1 Glenn Place | Leasing

The Enclave | Cleaning

The Enclave | Property Manager

8

The Junction | Leasing Coordinator Forté at 84 South | Assistant Property Manager 22 Slate | Property Manager in Training

Corporate | Construction Accounting Manager

August 2019

FRED NEWS WELCOME TO MYBENEFITSADVOCATE FRED’S NEWEST GROUP INSURANCE RESOURCE Fast Answers to Your Insurance Benefits Questions Recently Fiduciary partnered with Associated Bank’s Benefits and Risk Consulting group as our new benefits broker which offers expertise as it relates to benefit plan design. The HR Department is excited for this partnership as they continue to look for new and innovative benefit plan options. In addition, Associated offers a resource called “MyBenefitsAdvocate” for all employees who are covered by one of FRED’s various insurance plans (i.e., medical, dental, vision, life, and disability). This free service is available when you have a question about billing, authorizations and referrals, prescription drug coverage, or other plan details. As a member of MyBenefitsAdvocate you now have access to

What kinds of problems can MyBenefitsAdvocate help with? Researching and resolving all types of claims payment problems. Whether it’s your health plan or dental plan you’re having trouble with, call MyBenefitsAdvocate and they’ll investigate on your behalf until a resolution is reached.

group insurance benefits representatives ready to help you resolve issues so you don’t have to spend your time contacting insurance companies, hospitals, and clinics.

How does MyBenefitsAdvocate help you? -You will talk with a group insurance benefits representative when you call. Voicemails are returned within one business day. -MyBenefitsAdvocate representatives do what they say they’ll do.

Resolving authorization and referral programs. Helping you understand your benefits. They’ll explain co-payments, deductibles, prescription coverage and other plan details, so you can use your healthcare dollars efficiently.

When you call with an issues, they’ll agree to call you back with an update by a certain time. And they’ll do it, even if it’s to tell you they are still working to resolve the issue. -Representatives always represent you while working to solve the problem. You can trust them to be confidential.

Explaining information you receive from your health, dental, life or disability plan.

-The sooner the problem is diagnosed, the easier it is to solve. Call as

Answering general Medicare questions.

Contact MyBenefitsAdvocate

Clarification and assistance with the grievance process is available if necessary.

soon as you have a question for the best results.

Call: 952-352-2777 or toll free at 888-527-0201 | Mon -Fri | 8 a.m.- 5 p.m. (CST) E-mail: info@mybenefitsadvocate.com. Sharing confidential information? Please call first and they will initiate a secure email connection. When you call, please have your name, phone number, address, FRED and current plan ID available.

789 N WATER STREET STE 200 | MILWAUKEE, WI 53202 | PHONE: 414-226-4535 | FRED-INC.COM