Priority Release | Booking an appointment to purchase Terms & Conditions To be eligible to purchase in the Priority Release of nominated properties for a nominated development you must agree to the terms and conditions of the ‘Booking an appointment’ process. 1. These terms and conditions govern the use of the Frasers Property Australia ‘myFrasersProperty app and portal’ and Microsoft Outlook Calendar for securing a Purchasing Appointment to be able to purchase a property at the nominated development during the Priority Release. By using the ‘myFrasersProperty app and portal’ and/or Microsoft Outlook Calendar page, you agree to comply with these Terms and Conditions. 2. Members must register their interest during the Priority Release’s Registration period. If you do not register your interest during the nominated registration of interest period, you will not be eligible to participate in the Priority Release or gain access to the appointments. On the nominated booking date registered Platinum and Silver members will receive access to the Priority Release’s Microsoft Booking Calendar to secure their Purchasing Appointment at the nominated access time by: i.
Logging into myFrasersProperty app, click into the release specific Priority Release page to view the ‘Book an appointment’ button which will automatically appear within the Priority Release’s page at the Priority Access tiered time and once clicked, will direct outside of the app and portal to Booking Calendar and, or:
ii.
If subscribed to Care & Rewards marketing communications will receive an Email with the link to the Booking Calendar and for an Australian mobile number, receive a SMS with the link to the Booking Calendar.
3. From time-to-time, and in its absolute discretion, Frasers Property Australia may provide Priority Access to certain Participating Development stage releases to family or friends referred by Members (provided that the family or friend is not already known to Frasers Property Australia as a potential purchaser, including by being previously introduced or referred to Frasers Property Australia by another party or Agent, or appearing on a Frasers Property Australia sales database). In these circumstances, the referred family or friend will be provided access after Platinum and Silver members. For any Family Members and or Referred Friends of Care & Rewards members wishing to gain access to participate in the Priority Release, there are criteria that need to be satisfied to qualify for this benefit. Firstly, a referral form must be submitted no later than 48 hours before the registration of interest period closes. This can be done here https://www.frasersproperty.com.au/Care-andRewards/Refer, from the myFrasersProperty app and portal or refer from the Priority Release’s page. Secondly, for Family Share (only), sufficient documents to prove the relationship between Family Members and the Care & Rewards member will also need to be provided no later than 48 hours before the registration of interest period closes in line with the Care & Rewards Terms and Conditions, which can be accessed here https://www.frasersproperty.com.au/Care-andRewards/Terms-and-conditions. Family Members will be notified of their eligibility prior to the Purchasing Appointments being made available. Once eligibility is provided, on the nominated booking date approved Family Members and/or Referred Friends will receive access to the Priority Release’s Microsoft Booking Calendar to
secure their Purchasing Appointment via: i.
If subscribed to the Release’s Project marketing communications will receive an Email with the link to the Booking Calendar and for an Australian mobile number, receive a SMS with the link to the Booking Calendar.
4. On the nominated booking date, access to the purchasing appointments will be given to registered Platinum & Silver Members with Priority Access. From time to time, approved Family Share referrals and/or Friend referrals by Care & Rewards members may apply. It is advised that you book the earliest appointment available when your access opens to have access to the preferred property you wish to purchase as bookings are done on a “first come first served” basis. Only a maximum of one (1) property per release is permitted to be purchased by any member on the day of the Priority Release, unless otherwise stated. 5. Only one (1) purchasing appointment per individual, couple, family or group is permitted for the purpose of purchasing a property in the Priority Release. Multiple bookings made by or on behalf of the same individual(s) and/or members of a couple or group, including bookings across different names, groups, or couples, are strictly not permitted. Any duplicate or multiple bookings identified will be cancelled at the sole discretion of Frasers Property Australia. 6. If you are successful in securing a purchasing appointment to purchase a property in the priority release, you will be contacted by the Sales Team via email or telephone following the nominated booking confirmation in the order of the appointment time to confirm you are prepared to purchase. 7. Appointments will be for a duration nominated by Frasers Property as part of the Priority Release Process. Please ensure you can provide 100 point proof ID (passport, driver’s license or Medicare card and VEVO if applicable) for verification of identity along with your own electronic device so that we are able to assist with your AML verification and have read the Participating Development’s Buying Process. If you have chosen a virtual appointment, to join the Microsoft Teams meeting join at your appointment time by accessing your Microsoft Booking calendar confirmation and clicking on the link to ‘Click here to join the meeting’. 8. In order to secure a property purchase in the Priority Release, after your AML verification, as part of a Priority Release, you are required to: i. Sign a Sales Advice; and ii.
Pay a holding deposit for the amount and within the number of days nominated by Frasers Property Australia; and
iii.
Sign a Contract of Sale for the property by DocuSign and pay the balance of the 10% deposit within the number of days nominated by Frasers Property Australia.
Failure to complete any of the above steps may result in the property being made available for another purchaser. 9. You acknowledge that booking a purchasing appointment does not give you a legal right or guarantee to purchase a property, including during the release at the nominated development. 10. There may be more people booking purchasing appointments using the Microsoft Outlook Calendar page than there are properties available for purchase. You agree to not make a claim against Frasers Property Australia if you are not able to secure an appointment to purchase a Property, or you are impaired from purchasing a Property, for any reason, including negligence or error of Frasers Property Australia.
If all purchasing appointments on the Microsoft Outlook Calendar are exhausted, you may join the waitlist from the Calendar and the Sales Team will contact you should appointments become available again, in order of the first waitlist request received and onwards. 11. You must not provide access to non-Members or other Members to the Priority Release through ‘myFrasersProperty app and portal’ and/or Microsoft Calendar. If you book a purchasing appointment, this is personal to you and cannot be transferred or used by any non-Member or other Member. If you are found to be in breach of these provisions, Frasers Property Australia may remove you from the Priority Release or remove you entirely from the Care & Rewards loyalty program. 12. Frasers Property reserves the right to cancel your appointment to purchase if you access the Microsoft Calendar prior to the nominated booking date and access time. 13. You may be prevented, delayed, not delivered, or impaired from using the myFrasersProperty app or portal, receiving the Email and or SMS notification, Microsoft Outlook Calendar page or Microsoft Teams for a number of reasons, including due to infrastructure failures like internet or telecommunications outages, or impairment of failure of the myFrasersProperty app or portal, subscriptions to the Care & Rewards and nominated Project’s marketing database or Microsoft Outlook Calendar page and Microsoft Teams (including due to technical breakdown) or impairment or failure of your equipment, including due to viruses, hacking or other technical issues. You agree to not make a claim against Frasers Property Australia if you are unable to use the myFrasersProperty app or portal, or Microsoft Outlook Calendar page, if you are not provided a purchasing appointment time, or if you are provided a less favourable purchasing appointment time due to any of the problems set out in this paragraph, irrespective of who is responsible. 14. By submitting your personal details as part of the Priority Release, you agree that Frasers Property Australia can use your personal information to offer you the opportunity to purchase a property and to promote its products and services. Frasers Property Australia agrees to comply with its privacy policy in its collection of personal information, which can be viewed here https://www.frasersproperty.com.au/privacy. 15. These terms and conditions are governed by the laws in force in the state in which the development is located. References to Frasers Property Australia means Frasers Property AHL Pty Ltd ACN 008 443 696, its related bodies corporate (as defined under the Corporations Act 2001 (Cth)) and includes its offers, employees, contractors or agents. 16. If any provision of these terms and conditions is held to be invalid, void or for any reason unenforceable, such provision is deemed to be struck out and will not affect the validity and enforceability of the remaining provisions. All information contained within the Contract of Sale takes precedence over these terms and conditions. 17. These terms and conditions are to be read in conjunction with the Priority Release’s Process found on the Priority Release page with the Care & Rewards Terms and Conditions, when understanding who is eligible to become a Member and how rewards such a Repeat Purchase Rewards, Family Share or Friend Referrals can be accessed. View the Care & Rewards Terms and Conditions here https://www.frasersproperty.com.au/Care-and-Rewards/Terms-andconditions. Version 4 as at 1 October 2026.