WELCOME
SETTLEMENT GUIDE
Welcome WE’RE EXCITED TO SOON BE WELCOMING YOU TO MINNIPPI QUARTER. WE KNOW THIS IS A VERY EXCITING TIME, A BUSY TIME, PREPARING TO MOVE INTO YOUR NEW HOME. We've developed this handy settlement guide to help you through the moving-in process. Within this guide you'll find a 'what-to-do' checklist, useful information regarding your new community, local services and key contacts. At Frasers Property Australia, we've welcomed over 150,000 families to their new homes since 1924, with customers at the heart of everything we do. We have a dedicated Prosperity Care team and Community Development Manager here to support you on your journey, so please be sure to reach out we're here to help.
Warm regards, Scott Ullman General Manager Development
Contact List GENERAL ENQUIRIES Kim Harding Prosperity Care Coordinator Frasers Property Australia 13 86 88 prosperitycareqld@frasersproperty.com.au
VALUATIONS Krystal Dinsdale Administration Assistant Frasers Property Australia 07 3249 7470 krystal.dinsdale@frasersproperty.com.au
COMMUNITY DEVELOPMENT MANAGER Marion Allard Community Development Manager Frasers Property Australia 07 3249 7492 marion.allard@frasersproperty.com.au
PROPERTY MANAGER & LETTING Tara Williams Prosperity Care Manager Frasers Property Australia 0437 519 749 tara.williams@frasersproperty.com.au
BODY CORPORATE Eamon Beggs Body Corporate Manager Ernst Body Corporate Management 07 3831 5832 brisbane@ebcm.com.au ernstbcm.com.au
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Settlement Checklist TASKS TO COMMENCE NOW Check your financial arrangements are in order – contact your financier and/or bank.
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Investors - please contact our onsite letting manager to assist with property managment. Refer to page 2 for details.
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If renting, check your tenancy agreement for the minimum required notice period
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Obtain contents insurance
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Organise removalists
TWO WEEKS TO GO (ONCE SETTLEMENT HAS BEEN CONFIRMED) ; ;
Attend pre-settlement inspection
Advise your current landlord or agent in writing of your intention to move Arrange disconnection of utilities from your current residence
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Arrange disconnection of telecommunications from your current residence ; ;
Arrange contents insurance
Arrange move in date with property manager ;
Book removalist
ONE WEEK TO GO ; ;
Arrange mail redirection with your post office
Arrange electricity and gas connection to your home
SETTLEMENT ;
Keys will be provided at handover once settlement is complete. All warranties will be located in the top drawer of your kitchen. Your Owner's Manual is accessible via the QR code which is located on the kitchen cupboard door under the sink or via the myProsperity App.
AFTER SETTLEMENT Arrange connection of telecommunications service
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Finish notifying service providers and government agencies of your change of address ;
Become a Frasers Property Australia Prosperity member ;
MINNIPPI QUARTER
Tell everyone you know about your new home!
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SETTLEMENT GUIDE
Settling your property The current settlement timing for your property is August 2021. Notification of settlement will occur once the building is complete and the Title has been registered. Frasers Property’s solicitors will be in contact with your solicitors at the appropriate time to advise the exact settlement date, and we recommend you refer to your solicitor for clarification regarding your settlement terms. Below are some important considerations and milestones prior to settling your new home.
FINANCE In preparation for settlement, it is important that you commence consultation with your finance lender and legal representative to confirm that all documentation is ready for settlement.
VALUATIONS Where required, your financial institution can arrange a valuation appointment with Frasers Property Australia. We anticipate valuations can commence mid-July 2021. Please refer to page 2 for the valuations contact.
INSPECTIONS Prior to settlement, you will be able to view your terrace home at the pre-settlement inspection. This presentation will provide you with a brief introduction to the facilities of the development as well as give you an overview of your residence. It will be your only opportunity to inspect your property and confirm the finishes and inclusions are in accordance with your contract of sale. Once construction is complete, you will be contacted by Frasers Property to invite you to undertake the pre-settlement inspection. We will confirm your appointment with you once an agreed time is confirmed, which we anticipate to occur in late July.
HANDOVER Following the settlement of your home, your Frasers Property representative will meet with you at the Minnippi Quarter Sales Centre, at which time they will present you with the keys and remotes to your new residence. You will then be required to contact the Property Manager to book a move-in date and time to assist with logistics for all new residents. When you move in, you will also find a handover manual on your myProsperity App, which can also be accessed via the QR code sticker positioned in the cupboard under your kitchen sink, to assist you in settling into your new residence. Please ensure that you have reviewed and understand the By-Laws included in the Disclosure Statement which formed part of your Contract of Sale. It is the responsibility of all residents to comply. 4 5
Body Corporate Having purchased a terrace home at Minnippi Quarter, you will become a part of the development’s body corporate scheme, which will be managed by Ernst Body Corporate Management (EBCM). Please ensure that you have reviewed and understand the Community Management Statement, which contains the By-Laws (rules of living at Minnippi Quarter), included in the Disclosure Statement which formed part of your Contract of Sale. It is the responsibility of all residents to comply with these By-Laws.
For further information you can make contact with EBCM: Eamon Beggs Body Corporate Manager Ernst Body Corporate Management Phone: 07 3831 5832 Email: brisbane@ebcm.com.au Web: www.ernstbcm.com.au For specific information regarding Body Corporate Insurance please contact Ernst Body Corporate Insurance Manager on (07 3620 0628 or see their guide at www.ebcm.com.au/faqs.
PROPERTY MANAGEMENT Frasers Property Management will be the property managers and letting agent for Minnippi Quarter. If your new terrace home is intended as a rental property, we encourage you to contact our management team to enquire about the investment property services. Tara Williams Prosperity Care Manager Frasers Property Management Phone: 13 86 88 Email: prosperitycareqld@frasersproperty.com.au
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SETTLEMENT GUIDE
Utilities connection YOUR NEW ADDRESS Your street address will be: [Lot No.]/9 Ellen Street Carina Qld 4152 Australia Post provides services to redirect your mail and notify organisations of your change of address. For more information visit the Australia Post website or your local post office. Australia Post website: www.auspost.com.au.
ELECTRICITY SUPPLY At Minnippi Quarter, Real Utilities will operate the embedded network supplying electricity to all of the terrace homes. To ensure your electricity is connected at settlement, we recommend you please contact Real Utilities to assist: Real Utilities Phone: 1300 16 16 68 Email: support@realutilities.com.au Web: realutilities.com.au Please note: it is our standard practice to disconnect the service account from our name in this instance therefore it is important you make arrangements for connection before moving into your apartment to avoid any inconvenience that may be caused by disconnection without notice.
GAS CONNECTION AND SUPPLY Gas to your cooktop and instantaneous Hot Water unit will be supplied through the gas embedded network operated by Real Utilities. To ensure your gas is connected at settlement, we recommend you please contact Real Utilities to assist.
TELECOMMUNICATIONS & DATA Minnippi Quarter is being supplied with a telecommunications and data network by NBN Co Limited. NBN provides services on its network to all Retail Service Providers (RSPs). This will allow you to establish an account with an RSP of your choice. Please do not attempt to sign up prior to settlement as the RSP will not recognise the development prior to initial connection being established by MQ.
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Depending on the services you require, choose from one or multiple RSPs for your broadband, Telephone and Foxtel. We have provided below a list of the RSPs so that you may commence enquiries regarding their services. Please note: NBN is not a Retail Service Provider, NBN is the supplier and installer of the Fibre Optic Cable to Minnippi Quarter. Internode 13 66 33 www.internode.on.net
iiNet 13 19 17 www.iinet.net.au
iPrimus 1300 319 869 www.iprimus.com.au
TPG 13 14 23 www.tpg.com.au
Exetel 13 39 38 www.exetel.com.au
Foxtel 1300 732 437 www.foxtel.com.au
PERSONAL CONTENTS INSURANCE Insurance on the following items within your terrace home is the responsibility of the owner. When arranging your personal contents insurance policy you should ensure that it meets the specific circumstances of the building. • Carpets, light fittings, curtains and blinds • All personal equipment and valuables including furniture, white goods and household items • Public liability inside the lot
FURNITURE PACKAGES Valiant Interiors specialise in complete turn-key furniture packages for serviced residences, investment properties and private homes. Valiant Interiors has created a collection of special standard furniture packages available to Frasers Prosperity members and purchasers at Minnippi Quarter. Valiant Interiors can also tailor furniture options to suit your individual needs. To discuss furniture package options contact Valiant Interiors 07 3859 8500. Kristy-Lee Michael Valiant Interiors Phone: 07 3859 8500 Email: kristy-lee.michael@valiant.com.au
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SETTLEMENT GUIDE
Your local ACCESS TO FRESH FOOD Minnippi Quarter is close to a wide range of local fresh food stores from small locally owned stores on Kenrose and Samuel Streets, to larger food retailers located in Westfield Carindale, Cannon Hill Kmart Plaza and Coorparoo Square.
HEALTH AND WELLBEING ON YOUR DOORSTEP Minnippi Quarter has been designed to encourage and celebrate healthy lifestyles with direct access to Minnippi Parklands’ extensive selection of pocket parks and shared paths for walking, running and cycling. Discover the extensive collection of sporting clubs and associations within a 2km radius of your home.
FARMERS MARKET Moo and Glue is a Sunday morning destination with over 80 farmers, craft and boutique market stalls, kids entertainment and Brisbane’s best food trucks. Every Sunday Moo and Glue Market – Carindale PCYC 27 Narracott Street
LIBRARY Library membership is free to Brisbane City Council ratepayers and anyone who lives, works or studies in Brisbane. To join, visit a Council library. Download the BNELibraries app to access the online library catalogue. Carina Library Corner of Mayfield Road and Nyrang Street (07) 3407 1873
POST OFFICE Carina Local Post Office offers a wide range of services, including Western Union Money Transfer, Foreign Currency and Australian Passport by appointment.
CONNECT WITH YOUR COMMUNITY Carina is a well-established community, offering a number of sporting and community groups. • • • • • •
Clem Jones Centre Parkrun Minnippi Mayfield State School Playgroup Men’s Shed Carina Rotary Club of Carindale Carina Senior Citizens Club
Visit www.mycommunitydirectory.com. au to access a local list of groups.
LEARNING TO LAST A LIFETIME Families have access to a number of local education facilities for bright minds of all ages, including state and private establishments.
Only About Children Carindale (07) 3843 6170 | www.oac.edu.au C&K Carindale Community Kindergarten (07) 3324 8011 | www.candk.asn.au/carindale PRIMARY / SECONDARY EDUCATION
Carina State School (07) 3900 9666 | carinass.eq.edu.au San Sisto College (07) 3900 9800 | www.sansisto.qld.edu.au St Martin’s Catholic Primary School (07) 3900 9100 | www.stmartinscarina. qld.edu.au St Oliver Plunkett Catholic Primary School (07) 3902 2100 | www.stoliverplunkett. qld.edu.au Cannon Hill Anglican College (07) 3896 0444 | www.chac.qld.edu.au Anglican Church Grammar School (Churchie) (07) 3896 2200 | www.churchie.com.au Whites Hill State College (07) 3900 8333 | www.whiteshillsc.eq.edu. au Villanova College (07) 3394 5690 | www.vnc.qld.edu.au
WHAT’S ON IN BRISBANE EAST
Citipointe Christian College (07) 3347 5899 | citipointe.qld.edu.au
www.brisbane.qld.gov.au/whats-on-inbrisbane
MINNIPPI QUARTER
Carina Medical & Specialist Centre 396 Stanley Road, Carina (07) 3398 8188 Cannon Hill Medical Centre 968 Wynnum Road, Cannon Hill (07) 3399 7964
HOSPITALS Belmont Private Hospital 1220 Creek Road, Carina Heights (07) 3398 0111 Greenslopes Private Hospital 120 Newdegate Street, Greenslopes (07) 3394 7111 Mater Hospital Brisbane Raymond Terrace, South Brisbane (07) 3163 8111
AFTER HOURS HOME DOCTORS
EARLY EDUCATION
Carina Local Post Office 834a Old Cleveland Road (07) 3398 4343
Stay in touch with what is happening in Carina and surrounding suburbs. Download the Brisbane City Council monthly newsletter: “Living in Brisbane – East” or browse upcoming events:
MEDICAL CENTRES
HIGHER EDUCATION
Queensland University of Technology (07) 3138 2000 | www.qut.edu.au Mount Gravatt TAFE Campus 1300 308 233 | brisbane@tafe.qld.edu.au
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Home Doctor 13SICK (13 74 25) www.homedoctor.com.au House Call Doctor 13 55 66 www.housecalldoctor.com.au/afterhours-gp-brisbane
24/7 ONLINE HEALTHCARE Doctors on Demand (07) 3638 9377 www.doctorsondemand.com.au
TRANSPORT DRIVE
Minnippi Quarter is only 8kms from the Brisbane city centre and located 1.1km to the Gateway Motorway, with direct links to the Gold and Sunshine Coasts. Get the SNARL app to receive Brisbane live traffic updates. BUS
Minnippi Quarter is situated in close proximity to three radial bus corridors: Richmond Road to the north, Meadowlands Road-Stanley Road centrally and Old Cleveland Road to the South. TRAIN
Minnippi Quarter is a short drive to Murarrie and Cannon Hill train stations, which are both located on the Cleveland Line with direct access to the city. To plan your journey on public transport, visit www.translink.com.au or download My TransLink app.
SETTLEMENT GUIDE
WELCOME
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Morningside CANNON HILL ANGLICAN COLLEGE
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CANNON HILL KMART PLAZA
WOLVES FC
CARMICHAEL PARK, TINGALPA
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Cannon Hill
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KIANAWAH PARK SEVEN HILLS BUSHLAND RESERVE
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Seven Hills
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BRISBANE POLO GROUNDS
MURARRIE RECREATION GROUND
CANNON HILL MEDICAL CENTRE
ST OLIVER PLUNKETT PRIMARY SCHOOL
BULIM BA CR E
THYNNE
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LY TTON
BRISBANE AIRPORT 13KM
TINGALPA AERO CLUB
MAYFIELD STATE SCHOOL
MACROS SA
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Carina FURSDE
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CARINA MEDICAL AND SPECIALIST CENTRE
CARINA BOWLS CLUB
ST MARTINS PRIVATE CATHOLIC SCHOOL
SAN SISTO COLLEGE
KATE ST
SEEDS EARLY LEARNING CENTRE
VINCE HERBERT CRICKET OVAL
CARINA LEAGUES TRIATHALON CLUB
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C&K CARINDALE COMMUNITY KINDERGARTEN
ELLEN ST
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STANLEY
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KENROSE STREET CONVENIENCE
MINNIPPI PARKLANDS AC CARINA FOOTBALL CLUB
CARINA CLEM JONES LEAGUES CENTRE PHYSIO CLUB AND REHAB CLINIC
MEADOW LANDS
CARINA STATE SCHOOL
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SOUTH BRISBANE SOFTBALL ASSOCIATION MEADOWLANDS DOG PARK
MEADOWLANDS PICNIC GROUND
GUMDALE HORSE AND PONY CLUB
D RD
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CARINDALE RECREATION RESERVE WHATMORE STREET PARK WHITES HILL STATE COLLEGE
BELMONT PRIVATE HOSPITAL
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WESTFIELD CARINDALE
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BELMONT HILLS RESERVE ST
MEADOWBANK ST PARK
Carindale
MINNIPPI QUARTER
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DONNINGTON ST PARK
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BUCKLEY ST PARK
BELMONT STATE SCHOOL
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Carina Heights
WHITES HILL RESERVE
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Camp Hill
Care that lasts a lifetime PROSPERITY CARE As a Frasers Property customer you have access to our dedicated Prosperity Care team. They're here to guide you through the purchase process with simplicity and ease. They can answer any questions and coordinate a suite of services, including Property Management through our world class in-house team. We have a wonderful Care team in Queensland and an online customer portal and App called “myProsperity” all designed to make life easy and support you at every step of your property journey.
MEMBER BENEFITS A RANGE OF ENVIABLE PERKS As a Prosperity member, you also have access to our range of enviable rewards and benefits from participating developments. Supporting you now and into the future, you will get access to exclusive partner rewards for future property purchases, the ability to share your benefits with family members, referral incentives and the chance to purchase prior to the public.
LEARN HOW TO MAKE THE MOST OF YOUR PROSPERITY BENEFITS
Receive Sapphire membership to Fraser World for one year and get a further 15% off best available rates at participating Frasers serviced apartments and hotels.
Enjoy an enviable range of exclusive benefits from national and global brands, including furniture packages, relocation services, financial consultations and more.
Receive $2,000* every time someone you refer purchases a property from us, as long as they are not already on our database or a Prosperity member.
Receive priority notifications about new residential projects and get the chance to purchase prior to the general public.
Receive a 2%* purchase reward for your second purchase, and 3%* for any subsequent purchases you make with us.
Share your benefits with family members. Give them access to new property releases and up to 3%* off their property purchase.
Terms and conditions apply to the Prosperity Program. Please read them at www.frasersproperty.com.au/prosperity/terms
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SETTLEMENT GUIDE
Support at every step of your journey Accessing your property information has never been easier with our property portal and mobile App, myProsperity. It’s designed to give you immediate access to your dedicated Prosperity Care Team, as well as exclusive rewards delivered to your mobile device anywhere, anytime.
Features: Contact your Prosperity Care Team
Stay connected to your dedicated Prosperity Care Team member with direct access to your online portal via your personal computer or the myProsperity App.
On demand access to your personal property portfolio
Login to the portal on your computer or App and get a complete overview of each property you have bought with Frasers Property Australia.
Log and view maintenance requests
Keep on top of maintenance needs and property-specific requests with a dedicated project tracker that’s right there in the portal.
Access property progress reports
Fuel your excitement and follow the progress of your property with access to monthly construction updates from day one.
Redeem all our latest exclusive offers and rewards
Whether you’re planning a holiday or planning a move, you can now redeem amazing rewards from world-leading partners.
Visit myprosperityportal.com.au to login or download the App today.
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SETTLEMENT GUIDE
Artist impression
WELCOME
CONTACT US
13 86 88 prosperitycareqld@frasersproperty.com.au
Please note that whilst reasonable care is taken to ensure that the contents of this Settlement Guide are correct, this information is to be used as a guide only. Maps are artist impressions, not to scale and should be used as a guide only. Distances assume a straight line from the centre point of the Minnippi Quarter development and are indicative only and subject to change without notice. The computer generated images of dwellings are indicative only.