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Congratulations on your new home.
Please find below important information that will assist you when you move into your property at Burwood Brickworks.
Utility Information
Energy
Please visit the Real Utilities website to transfer all utilities (including gas and electricity) into your name within 5 business days from your handover appointment, otherwise your power may be disconnected.
Water Meter
Your water connection will be transferred by your legal representative after settlement. Please follow up with them to confirm the Notice of Disposition was lodged if you have not received your first bill within three months from settlement.
Internet
Wifi routers have been installed in each apartment via Ocomm. Connect your Internet quickly by contacting your preferred service provider, noting that the Communication Infrastructure is with the Opticomm network. You may refer to Part 5 of this manual for a list of Opticomm’s service provider options.
Your Owners Corporation – The Knight
Your Owners Corporation Managers are available to look after your property and will ensure all your requirements are met in the most efficient and effective manner. They are available from 9am – 5pm, Monday to Friday.
Email theknight@theknight.com.au
Phone 03 9509 3144
Website www.theknight.com.au
Building Manager
William will be your Building Manager for The Terrace and Ardent Collection. He has vast experience managing high rise residential, retail and office buildings. The relationships he has built with residents is the most enjoyable aspect of his role. You will always see him smiling and greeting at residents.
William’s office is located opposite the gym on level 1 of the Terrace Collection building. Please reach out to him if you have any questions about the common facilities, access or general maintenance and housekeeping and he will be more than happy to assist. He is fluent in both English and Mandarin Chinese.
Your Frasers Prosperity Care Team