Communication Philosophy/Protocol

FRA students and their families participate in an educational experience that is rich and robust academically, spiritually, and in co-curricular programming. Our handbook serves as a reference tool for our community— connecting people, philosophy, policy, and protocol. The key information and overviews provided in this handbook can be supplemented with information found on the FRA website and with materials provided by each school division or department.

Communication Philosophy

Open lines of communication are an essential part of the partnership between home and school to ensure student growth and progress. This involves all aspects of academy life: curricular and co-curricular. All FRA faculty and administrators are committed to sharing good news as well as addressing any conflicts or concerns efficiently in order to maintain an optimal learning environment for all students.

The rationale for our communication protocol (see below) comes from a Biblical principle of communication found in the following verses from the book of Matthew:

“If your brother or sister sins, go and point out their fault, just between the two of you. If they listen to you, you have won them over. But if they will not listen, take one or two others along.” (Matthew 18:15-16, NIV)

The lines of communication, listed below, prevent matters from escalating and give all parties the respect they deserve.

Communication Protocol

Parent perspective is important to us as we work to fulfill the FRA mission. When voicing your opinions or addressing any concerns and academic questions, please follow these steps:

1. Contact the teacher/sponsor/coach involved. 2. If the situation remains unresolved, contact the dean of students (middle and upper schools) or the next line of authority. 3. If the situation remains unresolved, contact the head of the division or the next line of authority. 4. If, at that point, the issue has not been addressed to your satisfaction, contact the head of school. When a meeting is held, the classroom teacher/sponsor/coach, and/or the head of the school may be asked to attend to assure open lines of communication among all parties.