Suggestions From A Consultant

Suggestions from a consultant Source: http://www.associatedcontent.com/article/5590974/how_to_run_an_ideas_jam.html?cat=3

Part A. 1 minute

Person A, the client, presents a challenge / problem, he / she needs advice on, to person B, the consultant.

Part B. 4-6 minutes Person B, the consultant, asks questions to better understand the challenge / problem, that A has – including the reasons for the problem.

Examples of questions  What exactly happened? Which events led to the problem?  Who did what? How old is that person? What is his/her role?  Where did it happened?  When did it happen?  Why did it happen?  How is…. done at the company?  Could it be that it happened because..?

Part C. 3-5 minutes

Person B, the consultant, suggests to person A what he/she could do differently.

Examples of questions  What if…? What would happen if…?  Have you thought of the following possibility:…?  How about doing…?  Why don’t you….?