Safety

Safety

Question # 1 What does psychological safety mean?

Psychological safety is the belief that you won’t be punished when you make a mistake.

https://hbr.org/2017/08/high-performing-teams-need-psychological-safety-heres-how-to-create-it

Psychological safety is a shared feeling that it’s OK to be open and honest in a group setting.

https://slackhq.com/psychological-safety-building-trust-teams

Psychological safety is about making it possible to have productive disagreement and free exchange of ideas.

https://qz.com/work/1470164/what-is-psychological-safety/ https://slackhq.com/psychological-safety-building-trust-teams

A difference between trust and psychological safety is that

psychological safety is experienced at a group level.

Trust refers to interactions between two individuals or parties.

https://qz.com/work/1470164/what-is-psychological-safety/

Question # 2 How do we measure psychological safety?

1 = Disagree very much.

5 = Agree very much.

Topic

1

2

3

When I make a mistake, I will not be criticized.

I have permission to say or ask anything.

https://hbr.org/2017/08/high-performing-teams-need-psychological-safety-heres-how-to-create-it

4

5

1 = Disagree very much.

5 = Agree very much.

Topic

1

2

An unforeseen event makes me very upset I don’t like being taken by surprise Planning everything in advance is important to me

Adapted from https://www.psychologytoday.com/blog/fulfillment-any-age/201511/is-the-key-getting-over-worries

3

4

5

1 = Disagree very much.

5 = Agree very much.

Topic

1

2

3

The smallest doubt can stop me from acting I must get away from all uncertain situations It frustrates to me not have all the information I need

Adapted from https://www.psychologytoday.com/blog/fulfillment-any-age/201511/is-the-key-getting-over-worries

4

5

Question # 3 How can we strengthen psychological safety?

When you’re wrong, admit it. By demonstrating vulnerability and directness, you show people that it’s OK to make mistakes. That helps create psychological safety.

https://slackhq.com/psychological-safety-building-trust-teams

To build a culture of psychological safety, be open and explicit about the challenges that lie ahead.

https://www.forbes.com/sites/kathycaprino/2018/12/20/how-to-build-work-cultures-of-psychological-safety-rather-than-fear/

To build a culture of psychological safety, invite input.

https://www.forbes.com/sites/kathycaprino/2018/12/20/how-to-build-work-cultures-of-psychological-safety-rather-than-fear/

To build a culture of psychological safety, respond to ideas and bad news with appreciation.

https://www.forbes.com/sites/kathycaprino/2018/12/20/how-to-build-work-cultures-of-psychological-safety-rather-than-fear/

To foster psychological safety, listen to people.

Avoid interrupting people.

https://blog.impraise.com/360-feedback/what-is-psychological-safety-and-why-is-it-the-key-to-great-teamwork-performance-review

To establish psychological safety, ask questions.

https://www.youtube.com/watch?v=LhoLuui9gX8 minute 8.

To create psychological safety, share what is valuable about someone’s question or comment.

https://hbr.org/2019/04/make-your-meetings-a-safe-space-for-honest-conversation

Instead of blaming a person for something, ask more questions to learn more from the person.

Example of question: What will you do?

https://hbr.org/2017/08/high-performing-teams-need-psychological-safety-heres-how-to-create-it

To increase psychological safety, work with a person.

Example of question to ask: What can we do to achieve an outcome that we all want?

https://hbr.org/2017/08/high-performing-teams-need-psychological-safety-heres-how-to-create-it