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FRANCHISING AND CANNABIS

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A Canadian Franchise Association Publication / FranchiseCanada.Online

TRENDS

2019

80% 1.5 BWR PD J/F

PM 41043018 $4.99

JANUARY | FEBRUARY 2019

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NEW NAME. NEW FOOD. NEW LOOK. Exciting franchise opportunities now available at locations near you. Visit our website to check out our new store design concept, rolling out across Canada. www.mmfoodmarket.com/en/new-shopping-experience

AN OPPORTUNITY SO GOOD THAT YOU CAN TASTE IT!

CONTENTS

JANUARY/FEBRUARY 2019

18 COVER STORY

2019 Franchise Trends Report Based on Franchise Canada Directory data, Ethnic Foods, Health and Fitness, Educational Products and Services, and Men’s Grooming are four franchise categories to keep your eyes on

FEATURES

Road Warriors How franchise systems within Canada’s automotive sector are keeping up with the latest industry trends

30 • 44 NEW Canadian locations in 2019 •Over 360 stores in four countries • Premium locations available • Industry-leading sales growth • Own one or multiple stores • Full turn-key buildout • Comprehensive training

BE A PART OF THE BOOSTER JUICE TEAM! E-mail for franchise information: franchising@boosterjuice.com

Let’s Get Digital Franchises pioneer new age concepts, one click at a time

Franchising Heroes Three veterans of the Canadian Forces share how the core values that helped them succeed in the military have fostered franchising success

Canada’s Green Rush On Oct. 17, The Cannabis Act enabled Canadians to legally possess, consume, and grow recreational cannabis, creating a multi-billion dollar industry

Getting Down to Business Canadian B2B franchise opportunities to help build businesses from coast to coast

Do You Have What it Takes to Succeed as a Franchisee? A look at the top 10 traits of best-in-class franchisees

Big Investment, Big Reward Master franchisees share their experiences

SPECIAL FRANCHISE FOCUS

Or visit us online at:

boosterjuice.com

4 Canadian Franchise Association

www.cfa.ca | www.FranchiseCanada.Online

Full Service Restaurants and Dining Rooms

Franchise Canada is published by the Canadian Franchise Association www.cfa.ca | www.FranchiseCanada.Online

DEPARTMENTS

HOME-GROWN & LOCALLY-OWNED 100% Canadian Franchise Systems

MILLENNIALS IN FRANCHISING Steinbach Proud At just 19-years-old, Kianna Jensen convinced Little Caesars to set up a franchise in Steinbach, Manitoba, population 16,000

THE FIRST YEAR He Shoots…He Scores! CleanQuip franchisee Jamie Wallace finds success disrupting the sports industry

A DAY IN THE LIFE Maid for Franchising Success Margaret Hammond, once a Merry Maids employee, has experienced 20 years of success with the home cleaning services franchise

LEADERSHIP PROFILE You Are What You Eat For Rio Infantino, a commitment to clean eating gave birth to Copper Branch, the fast-casual dining concept offering tasty plant-based dishes

ICONIC BRAND Moulding the Leaders of Tomorrow Since the 1980s, Oxford Learning franchisees have prepared young minds for the future with a proven supplemental education system

FRANCHISE OPPORTUNITIES AVAILABLE NATIONWIDE!

SHOW ME THE MONEY 4 Franchises for $500K+

FRANCHISE FUN Thinking Outside the ‘Box’ Wok Box Fresh Asian Kitchen CEO Lawrence Eade has helped build the brand into a thriving global franchise system

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FRANCHISE TUTORIAL Tutorials 19 & 20 This issue: • Intro to Leases & Subleasing from the Franchisor • Intro to Leasehold Improvements

COLUMNS

10 CFA CODE OF ETHICS 12 INDUSTRY NEWS 97 ASK THE EXPERTS 104 MARKETPLACE 117 ADVERTISERS’ INDEX 118 GIVING BACK

Visit www.LookforaFranchise.ca to find further information about the franchises featured in this January/February issue.

Franchise Canada

“Booster Juice is a company that screams Canadian pride and we are proud to be a part of the vision.” Jason Tsang Booster Juice Franchise Partner

January | February 2019 5

PUBLISHER’S MESSAGE

KEEPING UP WITH THE TRENDS

ith 2018 behind us, it’s worth reflecting on the Canadian franchise industry’s growth over the past year. The Canadian Franchise Association’s (CFA) first-ever Franchise Economic Forecast and Economic Impact studies indicated significant growth, including 520 new franchise units opening up across the country in 2018. Entering the New Year, I am focused on the future of franchising and the needs of our members. We help our members grow by connecting them with everyday Canadians who dream of business ownership, creating shared success that benefits everyone. I look forward to serving our members as they grow and thrive. Diving head-first into 2019, we reflect back on what has been a whirlwind year with no shortage of exciting changes that disrupted Canada’s franchising industry for the better in 2018. According to franchise experts, it’s the franchise systems that are adapting to the growing demand for convenience that are thriving right now and are set on a due course towards growth in the coming years. The January/February issue of Franchise Canada, The Trends Issue, is your guide to where the franchising industry is heading, and how franchise systems throughout the country are responding to the consumer trends that are shaping the industry. If you’ve made it your New Year’s resolution to fulfill your dream of owning a franchise business, then this is the issue for you. In the 2019 Franchising Trends Report, we offer a glimpse into what’s currently happening in Canadian franchising, and what’s on the horizon. In this feature, franchising experts Gary Prenevost and Wayne Maillet provide insight into what the CFA has identified - based on both an increase in Franchise Canada Directory listings and anecdotally – as trending, emerging, and growing franchise sectors. From new and categories such as cannabis, to constantly evolving Quick Service Restaurant (QSR) systems, we break down the franchise categories that savvy investors should be keeping their eyes on. We’ll also dive deep into how various industries are keeping up with the latest trends impacting their

6 Canadian Franchise Association

respective industries. On page 49, we hear from two franchise systems in the B2B space that are equipping businesses with the digital tools they need to drive success. Over on page 24, we hear from major players in the automotive franchise sector, to hear how they’re keeping up with the latest trends in automotive technology. When it comes to Canada’s newly established recreational cannabis industry, we take a look at three franchise systems that stand to benefit massively from the legalization of cannabis on page 42. As always, we hear from the most important asset driving Canada’s franchise industry: the people. On page 80, we share the story of first-year CleanQuip franchisee Jamie Wallace, Merry Maids’ Margaret Hammond, and 19-year-old millennial franchisee Kianna Jensen of Little Caesars. No matter what’s trending in the industry, one thing remains a constant: franchising is built upon a foundation of passionate people, working within an established system to achieve success. This will never change, no matter where the latest trends take franchising. Knowing yourself, your passions, your capabilities, and conducting proper due diligence on the opportunities is your best path to success. This issue is packed with the franchise opportunities, information, and expert advice you need to know to make 2019 the year you set your sights on your franchise goals. We wish you great success in 2019 and beyond!

Sherry McNeil President & CEO Canadian Franchise Association