Fox Facts Newsletter - November 2019

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At Fox, we aren’t just a financial, we’re also in your neighborhood. We’re making a positive difference in people’s lives!

November 2019

IMPORTANT TECHNOLOGY UPGRADE INFORMATION In our last newsletter, we informed you of Fox’s upcoming Technology Upgrade. The date has been finalized and the Upgrade will happen beginning Friday, November 8 through Monday, November 11. Over those few few days, Fox’s hours of branch operation and some services will be affected: Friday 11/8

Saturday 11/9

Sunday 11/10

Monday 11/11

Call Center Support

Closing at 4:00pm

Closed

Closed

Closed

Lobby

Closing at 4:00pm

Closed

Closed

Closed

Drive Up

Closing at 4:00pm

Closed

Closed

Closed

Unavailable after 4:00pm

Unavailable

Unavailable

Unavailable

Online Banking, Mobile App, Electronic Teller

The following will function throughout the Upgrade. Debit Cards Credit Cards Checks ATMs

Please visit foxcu.org/upgrade for details on system enhancements and how your accounts may change.

Fox Communities Credit Union’s new Manitowoc location brings a member-friendly design!

Fox’s Manitowoc location has moved from 62 Maritime Drive to 4102 Calumet Avenue, Manitowoc. The new Manitowoc Calumet Avenue location introduces a member-friendly design. Gone is the traditional teller counter. This new teller island design allows for a more interactive conversation between the teller and member. It will also have a larger lobby area with a waiting area and coffee bar. In addition, this new location will have more drive-up lanes and parking. “Members love the new way that we are doing business. They have the option to view the computer screen, as their transactions are processed, allowing them to see the activity within their accounts. This creates an interactive environment between members and staff which enhances the member experience,” says Sarah Ruiz-Harrison, Branch Manager at the Manitowoc location.


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