Volga Dream 2017 Brochure | Fred.\ River Cruises

The Luxurious Alternative on the Russian Waterways | 2017

Dear Traveller Welcome to the first edition of our 2017 Volga Dream brochure, brought to you by Fred.\ River Cruises.

Come with us as we explore Russia’s heartland on a journey along the Volga River. Affectionately referred to as ‘Mother Volga’ in Russian literature and folklore, Europe’s largest river will take you beyond Moscow and St. Petersburg, to experience life in the riverside towns and rural settlements of this fascinating country.

A land once shrouded in mystery, Russia has so much to offer those searching for a unique, mesmerising experience like no other. From the magnificent splendour of its palaces and world-famous arts, to the colourful cultures of its people, there is no better way to immerse yourself into the famous land of the Tsars than cruising its ancient waterways.

Your home from home will be the family-owned and operated MS Volga Dream - a first class boutique ship offering an intimate cruising experience. With just 109 guests and 60 attentive, friendly crew, you will cruise in style and comfort; feeling spoilt every step of the way.

Unique to the Volga Dream itineraries are our three night 5 star hotel stays in central Moscow and St. Petersburg, which enable you to make the most of your time in these two amazing cities.

Rather than mooring on the outskirts of the city, you will be just a few minutes walking distance from all of the main sites. Our itineraries will also take you south to the Lower Volga where you will visit magical places including Astrakhan, Kazan, Samara, Saratov and Volgograd.

We look forward to welcoming you on your next Russian River Cruise.

Yours sincerely,

Steve Williams Managing Director Fred.\ River Cruises 2

Contents 4.

Russian Waterways

6.

The Volga Dream Experience

8. Moscow to St. Petersburg ~ Platinum Programme 12. Moscow to St. Petersburg ~ Gold Programme 16. The Lower Volga 20. Volga Dream Ship Facts 21. Useful Information 23. Terms & Conditions

3

Kizhi Island Lake Onega Lake Ladoga

Moscow

Mandrogi Goritsy

St. Petersburg

Uglich

Yaroslavl

Moscow

Nizhny Novgorod

Kazan

Samara

Saratov

Volgograd

UKRAINE www.fredrivercruises.co.uk/volga-dream

Astrakhan

Russia...

is a vast land of colourful contrasts; from desert landscapes to snowy lowlands, and rural villages to buzzing cities.

Home to countless natural, historical & cultural attractions including Europe’s largest river, the Volga, you can immerse yourself into the land of the Tsars using this mighty waterway as your guide.

Book your river cruise with your travel agent or call 0800 021 3186

F

rom the moment you step on board the elegant MS Volga Dream you are made to feel welcome.

The attentive crew immediately assure you

that this will be a special journey and that you will be spoilt from start to finish. With a ratio of 60 crew to 109 guests, this family owned and operated boutique river vessel offers a unique cruising experience with

The Volga Dream

exceptional and friendly service.

Experience

6 6

www.fredrivercruises.co.uk/volga-dream

Your ship MS Volga Dream boasts many spacious public areas: the large Neva Lounge and Bar which seats all guests at one sitting, the Promenade Deck, with ample seating areas around the ship, a library, and the spacious Sun Deck and Ladoga Bar with lounges, seats and tables for all. With so few guests and so much space, you will feel as though you are on board your own private ship. There is a wide choice of on-board accommodation, from Standard Cabins to Deluxe Staterooms and Suites and the ultimate Owner’s Suite. All cabin and staterooms have an ensuite bathroom with separate shower, individually controlled air‑conditioning, minibar, safe and satellite TV.

Small group sightseeing MS Volga Dream offers a choice of Gold or Platinum programmes.

Gold programme guests will enjoy sightseeing in groups of up to 25 people. Whilst Platinum programme guests will be in a group of a maximum of 15 people and will experience special extras such as the Cosmonautics Museum in Moscow, early entrance to the Hermitage Museum, and a relaxing canal cruise in St. Petersburg.

Five-star hotel experience The most significant feature of the Volga Dream experience is that during your three nights in both Moscow and St. Petersburg you will stay in centrally located 5-star hotels, rather than mooring on the outskirts of the city. On all of our MS Volga Dream cruise tours, your 5-star hotels are located a few minutes’ walking distance from the main attractions, enabling you to make the most of your free time which would otherwise be limited on an alternative tour – that’s the Volga Dream difference!

Accommodation varies depending on the programme you choose Gold programme guests stay at the Marriott Royal Aurora in Moscow and Kempinski Moika 22 in St. Petersburg, while Platinum programme guests stay at the St. Regis Nikolskaya or Ararat Park Hyatt in Moscow and Belmond Grand Hotel Europe in St. Petersburg.

Gourmet dining Dining on board MS Volga Dream is a truly enjoyable and relaxing experience, with single seating dining and friendly table service that is second to none. Accompanying the best selection of Russian and European dishes is complimentary wine, beer and soft drinks with all onboard lunches and dinners. A 24-hour coffee station offers complimentary coffee, tea and snacks.

On board activities Life on board can be as relaxing or educational as you choose. Your entertainment programme comprises over 25 hours of lectures, concerts, films and performances, so you can decide whether to participate in cooking classes, attend enlightening lectures about modern Russian history and politics, or enjoy a classical music recital.

Book your river cruise with your travel agent or call 0800 021 3186

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A

true land of contrasts is perhaps the best way to describe Russia and this has never been more fitting than when applied to

this 12 night journey between Moscow and St. Petersburg. From glittering royal carriages and

PLATINUM

Programme GOLD

GOLD Programme

famous faberge eggs to the forested countryside of Uglich, you can enjoy the many facets of this majestic country from all of its angles.

Moscow to St. Petersburg...

with pre/post cruise hotel stay & 6 night cruise 12 nights | From ÂŁ2895 per person 8

www.fredrivercruises.co.uk/volga-dream

SHORT ITINERARY

AVAILABLE IN REVERSE

Day 1 Moscow

Hotel check-in

Day 2 Moscow

Kremlin & Armoury Museum

Red Square

Day 3 Moscow

City tour

Novodevichy Cemetry &

Museum of Cosmonautics

Day 4 Moscow

Tretyakov Art Gallery & Metro Ride

MS Volga Dream EMBARKATION

Day 5 Uglich

Town tour

Day 6 Yaroslavl

City tour & Tea Reception

Day 7 Goritsy

Village tour

Day 8 Kizhi

Kareliya region & Lake Onega

Day 9 Svir River

Village of Mandrogi visit

Day 10 St. Petersburg

DISEMBARKATION

Hotel check-in & city tour Faberge Museum

Day 11 St. Petersburg

Hermitage Museum & Peterhof Park

& Bath Cottage

Day 12 St. Petersburg

Catherine’s Palace, canal cruise

Day 13 St. Petersburg

Hotel check-out & flight home

WHAT’S INCLUDED... i Arrival & departure transfers on days 1 & 13 only i 6 nights on board MS Volga Dream in air-conditioned

outside cabin i All meals on board MS Volga Dream i Complimentary beer, wine & soft drinks with lunch &

dinner on board MS Volga Dream i Breakfasts & lunches as specified in Moscow and St. Petersburg i Bottled water replenished daily

DEPARTURE DATES

i Entertainment and educational programme on board i Sightseeing excursions as specified in small groups (maximum

15 guests), with English speaking guide i Additional sightseeing excursions: Moscow, Diamond

Exhibition, Museum of Cosmonautics. St. Petersburg, early entrance to the Hermitage Museum, Interactive Museum, Canal Cruise i 5* hotel accommodation – 3 nights in Moscow at St. Regis

2017

LAND START DATE

CRUISE & LAND FROM PRICE PP

May

25, 31*

£3,395

June

14*, 20

£3,395

July

6, 12*, 18, 30

£2,895

Aug

5*, 11, 17*, 24, 30*

£2,895

Sep

7, 13*, 21, 27*

£2,895

Nikolskaya or Ararat Park Hyatt – 3 nights in St. Petersburg at Belmond Grand Hotel Europe

*Sailing operates in reverse

i 3 lunches in Moscow, 3 lunches in St. Petersburg

Cruise prices are per person based on two people sharing a

i Port charges

Standard Cabin.

FEATURED EXCURSION

Airfare: Please call for special roundtrip airfares.

Single Prices: Please call for further details.

Kizhi - Lake Onega

Visa: A valid passport and entry visa are required for travel to

Visit Lake Onega, the second

Russia. Please consult your Consulate for more information.

largest lake in Europe and home to the UNESCO World Heritage

Upgrade costs: Superior Stateroom Twin:

£500

Deluxe Stateroom Double:

£800

for its beauty and longevity, the

Deluxe Stateroom Twin:

£900

pogost houses two churches built

Junior Suite Double:

£1,500

exclusively of wood, both of which

Deluxe Junior Suite Double:

£2,000

are still used regularly.

Owners Suite Double:

£2,900

Site of Kizhi Pogost. Famous

Book your river cruise with your Travel Agent or call 0800 021 3186

9

Detailed Itinerary: Moscow to St. Petersburg

10

AVAILABLE IN REVERSE

Day 1. Moscow. Upon arrival in Moscow, transfer to the deluxe

Achievements of the People’s Economy – a truly remarkable

St. Regis Moscow Hotel Nikolskaya or Ararat Park Hyatt, located

footprint of Soviet Architecture and design. Your city tour

in the historic city centre within 5 minutes’ walk to the famous

includes: Red Square walking tour, St. Basil’s Cathedral, Cathedral

Red Square and Moscow Kremlin. In the evening gather for the

of Christ the Saviour, Novodevichy Cemetery (entrance (B, L)

welcome meeting with your guide (available at the hotel lobby

Day 4. Moscow. Volga Dream Experience: Bread, Salt & Vodka

from 6pm to 9pm) or spend the rest of the day exploring central

Welcome Aboard Ceremony. Check-out from the hotel and

Moscow on your own.

proceed to the Tretyakov Gallery, the first museum dedicated

Day 2. Moscow. Visit the Armoury Museum within the Kremlin

exclusively to Russian fine art. After lunch, explore Moscow’s

to view its collection of opulent coronation finery, hand-forged

Metro, known for its architectural splendour and transfer to

armour and weapons, royal carriages and sleighs, and dazzling

the luxurious MS Volga Dream to begin your journey along the

Faberge eggs. See the ornate gems of the Diamond Fund,

Russian waterways. Later, gather for the Captain’s welcome

including Catherine the Great’s diamond-encrusted coronation

reception and dinner as you begin your cruise. (B,L,D)

crown and the 190-carat Orlov Diamond, then continue to the

Day 5. Uglich. Volga Dream Experience: Documentary Film

Square of Four Cathedrals. After lunch take a walk around the

“Construction of the Moscow Canal”. After a full day of cruising

famous Red Square and visit GUM - Moscow’s largest department

through forested countryside, you will dock in the ancient trading

store. The rest of the day is at leisure to explore Moscow on

town of Uglich, one of the spokes of Russia’s renowned ‘Golden

your own or seek out a cultural performance at one of the city’s

Ring’. Explore the impressive Church of St. Dmitri-on-the-Blood,

renowned venues. (B, L)

erected on the site where Dmitri, son of Ivan the Terrible, was

Day 3. Moscow. Begin the day with an orientation city tour of

murdered in 1591, and attend an enchanting concert of choral

Moscow and visit famous Novodevichy Cemetery which holds the

music at St. John’s Church. (B, L, D)

tombs of Russian authors, musicians, playwrights and poets, as

Day 6. Yaroslavl. Volga Dream Experience: Tea Reception &

well as famous actors, political leaders and scientists. After lunch,

Russian Cooking Class. Founded in 1010, Yaroslavl is one of the

visit the Museum of Cosmonautics to learn about Yury Gagarin’s

oldest cities in central Russia and the Volga’s first port. In the

first flight into space and proceed to an outdoor Exhibition of

Spassky Monastery see the Transfiguration of the Saviour

www.fredrivercruises.co.uk/volga-dream

and admire the mosaics at the Church of Elijah the Prophet. Take

Cathedral (photo stop), and Nevskiy Prospekt Drive. After lunch

part in a tea reception at the governor’s house, and then re-board

you will visit the Faberge museum which contains world’s largest

the MS Volga Dream in time for lunch. (B, L, D)

collection of works by Carl Faberge, including 9 Easter eggs

Day 7. Goritsy. Volga Dream Experience: Russian Dinner with

commissioned by the Russian royal family. Later, check-in to the

Vodka Tasting. In the tiny settlement of Goritsy, visit the Kirillo-

deluxe Grand Hotel Europe. (B, L)

Belozersky Monastery, founded in 1397 on the bank of Lake

Day 11. St. Petersburg. Enjoy an early entrance to the famed

Siverskoye, and now home to one of the best collections of

Hermitage Museum to avoid the heavy crowds. After lunch, travel

Russian icons in the world. After a guided tour, continue cruising

to the meticulously restored Peterhof, St. Petersburg’s most famous

toward majestic Lake Onega. (B, L, D)

and spectacular Imperial estate, often cited as the Versailles of

Day 8. Kizhi. Volga Dream Experience: Piano Concert – pieces

Russia. Visit the authentic Bath Cottage and stroll in the vast

by Tchaikovsky and Rakhmaninov. The Kareliya region, which

Lower Park with 176 fountains of various forms and styles and four

spans the area from St. Petersburg to the Arctic Circle, is a vast

cascades, majestic palaces and numerous gilded statues of ancient

wilderness of forest and water. Discover Lake Onega, fed by 58

gods and heroes. Return to St. Petersburg by hydrofoil. (B, L)

rivers and home to 1,369 islands, including Kizhi. See a collection

Day 12. St. Petersburg. Travel to Catherine the Great’s Palace,

of ancient Russian wooden houses and windmills, and the famous

which houses the extraordinary Amber Room with six tonnes of

Transfiguration church, built in 1714 without a single nail. (B, L, D)

solid amber deftly carved and framed in gold leaf. Once deemed

Day 9. Svir River and the Village of Mandrogi. Volga Dream

the ‘eighth wonder of the world’, the room was stripped by the

Experience: Barbeque on the Open Deck. While cruising along the

Nazis in 1941, but majestically reconstructed in honour of St.

139-mile-long Svir River, appreciate the quiet understated beauty

Petersburg’s 300th birthday. After lunch in Podvorie, a restaurant

of a region that has long inspired artists and poets. The ship passes

in a traditional Russian log house, visit a ‘Russia in Miniature’

quaint riverside hamlets before reaching Lake Ladoga. Step ashore

Interactive Museum on your way back to St. Petersburg. Crafted

for a brief visit to the village of Mandrogi to experience daily life in

with great care and attention to detail, this very realistic model of

a quaint wooden village on your own. (B, L, D)

Russia will give you a great picture of this vast country. Later that

Day 10. St. Petersburg. Arrive in St. Petersburg via the Neva

evening, you will board a small river boat for a sail around the

River and disembark MS Volga Dream. Enjoy a city tour including

numerous rivers and canals of St. Petersburg. (B, L)

visits to the Split of Basil Island (walking tour), Spilled Blood

Day 13. St. Petersburg. Check out from your hotel and transfer to

Church (photo stop), Peter and Paul Fortress (entrance), St. Isaac

the airport for your flight home. (B)

Book your river cruise with your Travel Agent or call 0800 021 3186

11

J

oin us on a journey through the ages as you experience the long history of Russia’s capital

GOLD

GOLD Programme

Moscow, before embarking on 6 night cruise

along the river Volga, visiting quaint hamlets and

traditional villages along the way. Then, end your Russian experience in St. Petersburg, home to rich cultural traditions that have inspired and nurtured some of the modern world’s greatest literature, music, and art.

Moscow to St. Petersburg...

with pre/post cruise hotel stay & 6 night cruise 12 nights | From £1995 per person 12

www.fredrivercruises.co.uk/volga-dream

SHORT ITINERARY

AVAILABLE IN REVERSE

Day 1 Moscow

Hotel check-in

Day 2 Moscow

City tour

Red Square & Novodevichy Cemetery

Day 3 Moscow

Kremlin & Armoury Museum

Day 4 Moscow

Tretyakov Art Gallery & Metro Ride

MS Volga Dream EMBARKATION

Day 5 Uglich

City tour

Day 6 Yaroslavl

City tour & Tea Reception

Day 7 Goritsy

Village tour

Day 8 Kizhi

Kareliya region & Lake Onega

Day 9 Svir River

Village of Mandrogi visit

Day 10 St. Petersburg

DISEMBARKATION

Hotel check-in & city tour

Hermitage Museum

Day 11 St. Petersburg

Peterhof Park & Bath Cottage

Day 12 St. Petersburg

Catherine’s Palace, Faberge Museum

Day 13 St. Petersburg

Hotel check-out & flight home

WHAT’S INCLUDED... i Arrival & departure transfers on days 1 & 13 only i 6 nights on board MS Volga Dream in air-conditioned

outside cabin i All meals on board MS Volga Dream i Complimentary beer, wine & soft drinks with lunch &

dinner on board MS Volga Dream i Breakfasts & lunches as specified in Moscow and

St. Petersburg i Bottled water replenished daily i Entertainment and educational programme on board i Sightseeing excursions as specified in small groups (maximum

25 guests) with English speaking guide

DEPARTURE DATES 2017

LAND START DATE

CRUISE & LAND FROM PRICE PP

May

25, 31*

£2,495

June

14*, 20

£2,495

i 2 lunches in St. Petersburg

July

6, 12*, 18, 30

£1,995

i Port charges

Aug

5*, 11, 17* 24, 30*

£1,995

Sep

7, 13*, 21, 27*

£1,995

i 5* hotel accommodation – 3 nights in Moscow at Marriott

Aurora – 3 nights in St. Petersburg at Kempinski Moika 22 St. Petersburg

FEATURED EXCURSION Yaroslavl Admire the mosaics at the Church of Elijah the Prophet, one of the most beautiful churches in Russia. Built in 1647-1650 by the wealthy Skripin brothers, its frescoes are a sight to behold.

*Sailing operates in reverse Cruise prices are per person based on two people sharing a Standard Cabin.

Airfare: Please call for special roundtrip airfares.

Single Prices: Please call for further details.

Visa: A valid passport and entry visa are required for travel to Russia. Please consult your Consulate for more information.

Upgrade costs: Superior Stateroom Twin:

£500

Deluxe Stateroom Double:

£800

Deluxe Stateroom Twin:

£900

Junior Suite Double:

£1,500

Deluxe Junior Suite Double:

£2,000

Owners Suite Double:

£2,900

Book your river cruise with your Travel Agent or call 0800 021 3186

13

Detailed Itinerary: Moscow to St. Petersburg Day 1. Moscow. Upon arrival in Moscow, transfer to the deluxe

At noon, check-out from the hotel and proceed to Tretyakov

Marriott Aurora located in the historic city centre near the

Gallery, the first museum dedicated exclusively to Russian

Bolshoi Theatre and Moscow Kremlin. That evening, gather for

fine art. Explore Moscow’s Metro, known for its architectural

the welcome meeting with your guide (available at the hotel

splendour and transfer to the luxurious MS Volga Dream to

lobby from 6pm to 9pm) or spend the rest of the day exploring

begin your journey along the Russian waterways. Later, gather for

central Moscow on your own.

the Captain’s welcome reception and dinner as you begin your

Day 2. Moscow. Begin the day with an orientation city tour of Moscow’s rich cultural traditions including the Red Square walking tour, St. Basil’s Cathedral (photo stop), GUM Department Store, Cathedral of Christ the Saviour, and the famous Novodevichy Cemetery, which holds the tombs of Russian authors, musicians, playwrights, and poets, as well as famous actors, political leaders, and scientists. The rest of the afternoon is at leisure to explore Moscow on your own or seek out a cultural performance at one of the city’s renowned venues. (B) Day 3. Moscow. Visit the Armoury Museum within the Kremlin to view its collection of opulent coronation finery, hand-forged armour and weapons, royal carriages and sleighs, and dazzling Faberge eggs. Then, continue to the beautifully frescoed 15thcentury Assumption and Archangel cathedrals. The rest of the day

cruise. (B, D) Day 5. Uglich. Volga Dream Experience: Documentary Film – Construction of the Moscow Canal. After a full day of cruising through forested countryside, you will dock in the ancient trading town of Uglich, one of the spokes of Russia’s renowned ‘Golden Ring’. Explore the impressive Church of St. Dmitri-on-the-Blood, erected on the site where Dmitri, son of Ivan the Terrible, was murdered in 1591, and attend an enchanting concert of choral music at St. John’s Church. (B, L, D) Day 6. Yaroslavl. Volga Dream Experience: Tea Reception & Russian Cooking Class. Founded in 1010, Yaroslavl is one of the oldest cities in central Russia and the Volga’s first port. In the Spassky Monastery see the Transfiguration of the Saviour and admire the mosaics at the Church of Elijah the Prophet. Take part in a tea reception at the governor’s house, and then re-board the

is at your leisure for independent exploration (B).

MS Volga Dream in time for lunch. (B, L, D)

Day 4. Moscow. Volga Dream Experience: Bread, Salt & Vodka

Day 7. Goritsy. Volga Dream Experience: Russian Dinner with

Welcome Aboard Ceremony. Enjoy some free time this morning

Vodka Tasting. In the tiny settlement of Goritsy, visit the Kirillo-

to take a walk and explore more of the surrounding area.

14

AVAILABLE IN REVERSE

www.fredrivercruises.co.uk/volga-dream

Belozersky Monastery, founded in 1397, and now home to one of

where fine shops, cafes, and museums are found. Following

the best collections of Russian icons in the world. After a guided

lunch enter the renowned Hermitage Museum, home to one

tour, continue cruising toward majestic Lake Onega. (B, L, D)

of the most important collections of European art in the world.

Day 8. Kizhi. Volga Dream Experience: Piano Concert – pieces

Later, check-in at the five-star Kempinski Moika 22. (B, L)

by Tchaikovsky and Rakhmaninov. The Kareliya region, which

Day 11. St. Petersburg. Visit the meticulously restored

spans the area from St. Petersburg to the Arctic Circle, is a

Peterhof, St. Petersburg’s most famous and spectacular Imperial

vast wilderness of forest and water. Discover Lake Onega, fed

estate, often cited as the Versailles of Russia. It is then on to the

by 58 rivers and home to 1,369 islands, including Kizhi. See a

authentic Bath Cottage followed by a stroll in the vast Lower

collection of ancient Russian wooden houses and windmills, and

Park with 176 fountains, four cascades, majestic palaces and

the famous Transfiguration church, built in 1714 without a single

numerous gilded statues of ancient gods and heroes. The rest of

nail. (B, L, D)

the day is at leisure for independent exploration. (B)

Day 9. Svir River and the Village of Mandrogi. Volga Dream

Day 12. St. Petersburg. Travel to Catherine the Great’s

Experience: Barbeque on the Open Deck. While cruising along the

Palace, which houses the extraordinary Amber Room, its six

139-mile-long Svir River, appreciate the quiet understated beauty

tonnes of solid amber deftly carved and framed in gold leaf.

of a region that has long inspired artists and poets. The ship passes

Once deemed the ‘eighth wonder of the world’, the room was

quaint riverside hamlets before reaching Lake Ladoga. Step ashore

stripped by the Nazis in 1941, but majestically reconstructed

for a brief visit to the village of Mandrogi to experience daily life in

in honour of St. Petersburg’s 300th birthday. After lunch at

a quaint wooden village on your own. (B, L, D)

Podvorie, a restaurant in a traditional Russian log house, return

Day 10. St. Petersburg. Arrive in St. Petersburg via the Neva

to St. Petersburg and visit the Faberge museum, which contains

River and disembark the MS Volga Dream. Enjoy a city tour of

world’s largest collection of works by Carl Faberge, including 9

St. Petersburg, including visits to Peter & Paul Cathedral, Split

Easter eggs commissioned by the Russian royal family. (B, L)

of Basil Island (walking tour), St. Isaac Cathedral (photo stop),

Day 13. St. Petersburg. Check out from your hotel and transfer

Spilled Blood Church (photo stop), and Nevskiy Prospekt Drive,

to the airport for your flight home. (B)

Book your river cruise with your Travel Agent or call 0800 021 3186

15

T

raverse the Lower Volga region on board the Volga Dream and visit some of Russia’s most unique towns and cities

including Kazan, known as the ‘Istanbul of the Volga’ and Astrakhan - the world’s caviar capital.

You will also visit the remarkable Volgostrad, once known as Stallingrad, as well as the oldest city on the river, Yaroslavl, a World Heritage Site.

The Lower Volga... with 12 nights on board MS Volga Dream | From £2900 per person 16

www.fredrivercruises.co.uk/volga-dream

SHORT ITINERARY Day 1 Moscow

MS Volga Dream

EMBARKATION

Day 2 Moscow

City tour & Metro Ride

Tretyakov Art Gallery

Day 3 Moscow

Kremlin

Armoury Museum

Day 4 Uglich

City tour

Day 5 Yaroslavl

City tour & Tea Reception

AVAILABLE IN REVERSE

Day 6 Nizhniy Novgorod City tour Day 7 Kazan

Kazan Kremlin

Day 8 Samara

Space Museum

Day 9 Saratov

Radishev State Art Museum

Day 10 Volgograd

Mamayev Hill & Stalingrad museum

Hotel check-in & city tour

Day 11 Astrakhan

Evening on board

Day 12 Astrakhan

Fortress tour

Day 13 Astrakhan

DISEMBARKATION

Flight Home

WHAT’S INCLUDED... i Arrival & departure transfers (on days 1 and 13 only) i 12 nights on board MS Volga Dream in outside

air-conditioned cabin i All meals on board i Complimentary beer, wine & soft drinks with lunch &

dinner on board MS Volga Dream i Bottled water replenished daily i Sightseeing excursions as specified with English speaking

guide i Entertainment and educational programme on board i Port charges

FEATURED EXCURSION Volgograd (Ex. Stalingrad) One of Russia’s most beautiful ancient cities, Volgograd was originally built as a fortress and boasts a rich and fascinating history. Many battles have taken place here including the famous ‘Battle of Stalingrad’ which marked a turning point in the fight against Nazi Germany. Climb to the top of Mamayev Hill to see the imposing ‘Motherland Calls’ statue - a memorial commemorating the battle. You will also be treated to spectacular panoramic views of the city from here.

DEPARTURE DATES 2017

LAND START DATE

CRUISE & LAND FROM PRICE PP

May

3, 15*

£2,900

Cruise prices are per person based on two people sharing a Standard Cabin.

Airfare: Please call for special roundtrip airfares.

Single Prices: Please call for further details.

Visa: A valid passport and entry visa are required for travel to Russia. Please consult your Consulate for more information.

Upgrade costs: Superior Stateroom Twin:

£500

Deluxe Stateroom Double:

£800

Deluxe Stateroom Twin:

£900

Junior Suite Double:

£1,500

Deluxe Junior Suite Double:

£2,000

Owners Suite Double:

£2,900

Book your river cruise with your Travel Agent or call 0800 021 3186

17

Detailed Itinerary: The Lower Volga

AVAILABLE IN REVERSE

Day 1. Moscow. Upon arrival in Moscow, transfer to the deluxe

of this ‘Golden Ring’ city includes the Chapel of Dmitry on the

M.S. Volga Dream where you may spend the rest of the day at

Spilled Blood, a 17th-century treasure built on the site where Ivan

leisure relaxing on board or exploring Moscow independently. (D)

the Terrible`s 10-year old son met his death. Visit the Church of

Day 2. Moscow. Begin your day with orientation tour of Moscow

the Transfiguration, noted for its beautiful iconostasis, and attend

followed by a ride in the ornate Moscow metro. After lunch in a

a concert of choral music. (B, L, D)

local restaurant proceed to the Old Tretyakov Gallery to view its

Day 5. Yaroslavl. Volga Dream Experience: Tea Reception. Visit

extraordinary collection of Russian art, ranging from 12th-century

the oldest city on the Volga River, Yaroslavl, a World Heritage site.

icons to 20th century paintings. Optional: Enjoy an evening opera

In the Spassky Monastery see the Transfiguration of the Saviour,

or ballet performance at the famed Bolshoi Theatre* (B, L, D)

adorned with murals depicting St. John’s apocalyptic visions,

Day 3. Moscow. Volga Dream Experience: Bread, Salt & Vodka

and the richly frescoed Church of St. Elijah the Prophet. Enjoy a

Welcome Aboard Ceremony. Visit the Armoury Museum within

costumed reception at the Governor`s House, and then re-board

the Kremlin to view its collection of tsarist thrones, ceremonial

the Volga Dream in time for lunch. (B, L, D)

crowns, coaches and gifts of state. Then, continue to the

Day 6. Nizhniy Novgorod. Volga Dream Experience: Russian

beautifully frescoed 15th-century Assumption and Archangel

Dinner with Vodka Tasting. Formerly known as Gorkiy, Nizhniy

Cathedrals. After lunch return to the awaiting Volga Dream and

Novgorod, once a wealthy commercial centre poised on the trade

begin your sailing along the Russian Waterways. Later, gather for

routes to the East, became a closed city due to military activity

the Captain’s Welcome reception and dinner as you begin your

during the Soviet era. Learn about the city`s history as a place of

cruise. Optional: Visit the new Tretyakov Picture Gallery with its

exile for political prisoners. Walk the ramparts of the 16th-century

outstanding collection of 12th – 20th century masterpieces by

Kremlin with its spectacular views, and visit elaborately painted

artists including Chagall, Kandinky, and Malevich. (B, L, D)

churches. Tonight, attend a concert by a local children folk group.

Day 4. Uglich. Volga Dream Experience: Documentary Film –

(B, L, D)

Construction of the Moscow Canal. Arrive in Uglich, an ancient

*subject to the schedule of performances

trading town dating back to the 10th century. A walking tour

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Day 7. Kazan. Volga Dream Experience: Piacert – pieces by Tchaikovsky and Rakhmaninov. Sailing along this part of the Volga you will notice that Russian Orthodox Churches no longer dominate the river banks. Instead, beautiful Muslim mosques appear from time to time as you cruise journey south to enter the Republic of Tatarstan. This afternoon, disembark from the Volga Dream to explore Kazan, the capital of Tatarstan and centre of Russia’s Tatar culture. Visit the white-walled Kazan Kremlin (citadel) where the famous mosque, Kul-Sherif, neighbours the old Peter and Paul Cathedral. Later, enjoy a concert by a local Tatar folk group. (B, L, D) Day 8. Samara. Volga Dream Experience: Barbeque on the open deck. Enjoy the morning sunrise on the Sun Deck as you sail by the Zhigulevskie mountains enroute to the city of Samara.

Once there, enjoy a city tour of Samara, visit the space museum, stroll along the Volga esplanade and taste beer at the famous local brewery. (B, L, D) Day 9. Saratov. Once home to a large German community, Saratov is today known for its connection to Russia`s first cosmonaut, Yuri Gagarin, who lived and studied here. Take a city tour and visit Radishev State Art Museum - the first Russian picture gallery outside of St. Petersburg and Moscow. (B, L, D) Day 10. Volgograd (Ex. Stalingrad). Volga Dream Experience: Russian Cooking Class. Originally called Tsaritsyn, this remarkable city has had three name changes in its tumultuous history. The site of epic battles during the Russian Revolution, it was known as Stalingrad from 1925 until 1961. The city`s heroic defence by the Russian people during World War II became the decisive battle of the eastern front. Visit the memorial on Mamayev Hill, where the struggle saw its bloodiest fighting, and Stalingrad battle panorama museum. (B, L, D) Day 11. Astrakhan. This evening you will arrive in the city of Astrakhan – the world`s caviar capital and fishing capital of Western Russia . (B, L, D) Day 12. Astrakhan. The next morning, take a tour of a local fortress built in the reign of Ivan the Terrible. Then after lunch, attend a lecture about famous black caviar followed by a private testing of this precious delicacy (optional). (B, L, D). T Day 13. Astrakhan. Transfer to the airport for your flight home. (B)

Book your river cruise with your Travel Agent or call 0800 021 3186

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Ship Facts...

Deck plans & features

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www.fredrivercruises.co.uk/volga-dream

Sun Deck

Promenade Deck

Main Deck

Cabin Deck

MS Volga Dream Staterooms SUN DECK

STATEROOM

SIZE (SQ FT/SQ M)*

TYPE

Deluxe Junior Suite

402 - 404

170/15.8

Double

Junior Suite

405

141/13.1

Double

Deluxe Stateroom

406 - 409, 411, 412

126.11.7

Twin

Deluxe Single

410

81/7.5

Single

Owner’s Suite

300

260/24.2

Double

Junior Suite

316

158/14.7

Double

Deluxe Stateroom

301 - 315, 317-324

122/11.3

Double

Standard Single

325, 326

69/6.4

Single

201 - 210

114/10.6

Twin

101 - 108

101/9.4

Twin

PROMENADE DECK

MAIN DECK Superior Stateroom CABIN DECK Standard Cabin

*Cabin sizes may vary slightly ACCOMMODATION

SUN DECK

56 staterooms located over four decks range from Standard

Large, spacious Sun Deck with comfortable deck furniture.

Cabins to Deluxe Staterooms. On the upper 2 decks -

DINING

Promenade and Sun - you will find spacious Junior Suites and luxurious forward facing Owner’s Suite, which has a private terrace and separate exit to the open deck.

CABIN FEATURES All Staterooms are equipped with: private bathroom with shower, individually controlled air-conditioning and heating, direct dial telephone, satellite flat screen television and minibar.

Additional comforts provided include bathrobes, slippers, hairdryer, bathroom accessories kit, bottled water (replenished daily) and welcome fruit basket.

The single sitting dining room offers the best of traditional Russian cuisine and international choices, accompanied by complementary wine and soft drinks.

Every day a delightful buffet lunch or set menu choice is served in the restaurant. Dinner is a served four or five course meal.

Onboard there is also a luxurious lounge and bar where a pianist plays each evening and afternoon tea is served each day.

ENTERTAINMENT A diverse range of onboard activities include cooking demonstrations, Russian language lessons, documentary films,

• Superior & Deluxe Staterooms, as well as Junior Suites and all

Tchaikovski and Rachmaninov piano concerts, matrioshka painting

feature large picture windows.

classes and Russian costumed dinner with

• Standard and Deluxe Single Staterooms are available.

vodka tasting.

Book your river cruise with your Travel Agent or call 0800 021 3186

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Useful Info...

Clothing. We recommend casual and comfortable clothing.

be in English, even though there may be other nationalities on

Please ensure you have comfortable walking shoes, a hat and

board. Shore excursions will be conducted by a professional

umbrella. We suggest you bring layers of clothing that can be

English speaking guide. Gold programme groups will comprise a

removed or added as required. In the evenings, smart casual

maximum of 25 participants and Platinum programme groups –

attire is fine. You may wish to wear something more formal for the

15 participants.

Captain’s Welcome Cocktail Party and Farewell Dinner.

Physical/Medical Considerations. Guests with medical, physical

Currency. The local currency in Russia is the Rouble. You may pay

or other special needs should advise us at the time of booking.

your final shipboard account by credit card. Major credit cards

MS Volga Dream does not have a lift between decks. The ship

can also be used in many restaurants, shops and hotels. Cash will

and most tourist attractions generally do not have the facilities

be required for smaller purchases, such as drinks or souvenirs.

to accommodate wheelchairs or passengers with special mobility

Roubles, USD and sometimes Euros, can be withdrawn from

requirements. Shore excursions may include walks of up to 2km

ATM machines, which are widely available in Moscow and St.

on uneven ground. Passengers using wheelchairs are advised to

Petersburg. Before leaving the UK check with your bank to ensure

have a travelling companion to assist them. Special requests such

that the card/s you are carrying will be accepted at the major

as wheelchairs suitable accommodation and touring must be

ATMs. Please do not take travellers cheques.

made to us in writing and confirmed by us in writing.

Gratuities/Tips. Gratuities for shipboard personnel and

Voltage. Voltage on board ship is 220V. Plugs are normally round

local guides are not included in the cruise fare and are at the

two-pin European type.

passenger’s discretion.

Privacy. We are committed to protecting your privacy and will

On board language. The major on board language for MS

not pass on your details to third parties for purposes other than

Volga Dream is English and all on board announcements will

securing your travel reservations.

TERMS & CONDITIONS These T&Cs should be read carefully & apply when we are the organiser of your package including travel by air and a cruise. In all other cases Fred. Olsen Travel is simply an agent for World Wide Cruise Inc. and you will receive a Confirmation Invoice from us on their behalf after the booking has been made. Where we act as an agent, only clauses 16 to 17 apply and you should ask for a copy of World Wide Cruises Inc.’s booking conditions before confirming your holiday if you have not seen them already.

cancellation fee in accordance with the following scales:

Your contract is with Fred. Olsen Travel Ltd (“FOT”), a company registered in England and Wales (Company Registration No. 2287241). A contract will exist when we have accepted a deposit and issued our confirmation invoice. These Booking Conditions, together with any other information brought to your attention before you booked your package, form the basis of your contract and set out our respective rights and obligations, and all bookings are accepted by us subject to these Booking Conditions, which are governed by English Law, and the jurisdiction of the English Courts. You may however choose the law and jurisdiction of Scotland or Northern Ireland if you live there and wish to do so. In these Booking Conditions, references to “we” and “us” mean Fred.

Olsen Travel and “you” and “your” include the lead-named person on the confirmation invoice (who must be at least 18 years old at the time of booking) and all persons on whose behalf a booking is made. The term “Vessel” refers to MS Volga Dream or any ship substituted therefore, and its tenders or any other similar means of conveyance.

The term “Baggage” shall mean such baggage allowed aboard pursuant to the terms of your booking, which is placed in your cabin, or any baggage which has been stored in the Vessel’s baggage room, holds or safe against receipt therefore at your request.

15 to 0 days - 100% of full holiday price plus non-refundable items

1. Reservations, Deposit and Final Payment 1.1 A minimum, non-refundable deposit of 10% of the total holiday cost is required at the time of booking. In addition to the deposit, payment for flights and other services may be required and may also be non-refundable. A receipt will be issued upon payment.

1.3 The remaining balance must be paid no later than 74 days prior to the embarkation or departure date. Bookings made less than 74 days prior to the embarkation or departure date must be paid in full on confirmation of the reservation. If the balance is not paid in time, we reserve the right to cancel the booking and retain the deposit.

1.4 A surcharge may apply to payments made by credit card.

1.5 All monies you pay to the travel agent are held by him on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. This is subject to the agent’s obligation to pay it to us for so long as we do not fail. In the unlikely event of our failure, any money held at that time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us.

2. Pricing 2.1 The price of the package includes: (i) Transport for the outward and homeward bound journeys, including transfers, outlining the type of transport, characteristics and category as featured in the contract or documentation submitted to you. (ii) The accommodation, with the board type featured in the contract or in the documentation submitted to you. Special diets (vegetarian or special diets) are only guaranteed if they have been agreed by the parties when the contract is formalised. (iii) All other services and complements specified in the brochure or which is expressly stated in the contract or documentation submitted to you.

2.2 The price of the package does not include Visas, and/or government charges for entering and leaving any of the countries included in the itinerary, that will be paid directly by you if required by the local authorities, tourist charges for accommodation, excess luggage, vaccination certificates, beverages on board the Vessel, laundry, telephone and internet connections, medical service, mini bar, and gift shop purchases. We reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays within 7 days of the booking.

2.3 Price review. Pricing is accurate at time of printing. Changes in (transportation costs, including the cost of fuel) (dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports) and (exchange rates) mean that the price of your travel arrangements may change after you have booked. However, there will be no change within 30 days of your departure. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges. You will be charged for the amount over and above that, plus an administration charge of £1 per person together with an amount to cover any agent commission. If this means you have to pay an increase of more than 10% of the price of your travel arrangements, you will have the option of accepting a change to another holiday if we are able to offer one (we will refund any price difference if the alternative is of a lower value), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. Should you decide to cancel you must do so within 14 days from the date on your final invoice. Should the price of your holiday go down due to the changes mentioned above, by more than 2% of your holiday cost, then any refund due will be paid to you. However, please note that any travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.

3. Financial Protection 3.1 We provide full financial protection for our package holidays.

3.2 For flight-based holidays this is through our Air Travel Organiser’s Licence number 0944. When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We will provide you with the services listed on the ATOL Certificate (or a suitable alternative).

3.3 In some cases, where we aren’t able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

3.4 If we are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

3.5 When you buy a package holiday that doesn’t include a flight, protection is provided by way of a bond held by Fred. Olsen Travel Ltd with ABTA. For further information, please see www.abta.com.

4. ABTA We are a Member of ABTA, membership number 96925. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure.

5. Embarkation and Passport and Visa Requirements 5.1 You are required to be on board the Vessel one hour before departure. Enhanced security procedures may require additional time. At the time of embarkation, you are responsible for having received all medical inoculations necessary for the voyage and having in your possession your ticket, valid passport, visas, medical card and other documents necessary for scheduled ports of call and disembarkations.

5.2 It is your responsibility to check and fulfil the passport, visa, health and immigration requirements applicable to your itinerary. You must check requirements for your own specific circumstances with the relevant Embassy and/or Consulate and your own doctor as applicable. Most countries now require passports to be valid for at least 6 months after your return date. If your passport is in its final year, you should check with the relevant Embassy. For further information, please contact the Passport Office on 0870 5210410 or visit www. passport.gov.uk. Up to date travel advice can be obtained from the Foreign and Commonwealth Office, visit www.fco.gov.uk. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements.

5.3 You will be required to register a valid credit card or payment method at the Purser’s desk upon embarkation for charges incurred during the voyage.

6. Cancellation by You You may cancel your contract subject to notice to us in writing and payment to us of a

More than 74 days prior to departure - 10% of full holiday price plus non-refundable items 73 to 31 days - 25% of full holiday price plus non-refundable items 30 to 16 days - 50% of full holiday price plus non-refundable items We strongly recommend you take out suitable insurance to cover you for possible eventualities that would require you to cancel your holiday. Holiday insurance premiums are not refundable in the event of cancellation.

7. Changes by You If, after our confirmation invoice has been issued, you wish to change any part of your booking you must inform us in writing. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change. All changes will be subject to a charge of £50 and any further costs we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you and a cancellation fee may be payable. Please note that it is important at the time of booking to advise the names of travellers that match the name given on their passport. Failure to do so will usually result in a name change charge by the airline.

8. Accuracy We endeavour to ensure that all the information & prices both on our website and in our brochures are accurate. However, occasionally changes and errors occur & we reserve the right to correct prices and other details in such circumstances.

9. Changes or Cancellation by Us 9.1 As we plan your holiday arrangements many months in advance we may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time. If we make a major change to your holiday, we will inform you or your travel agent as soon as reasonably possible if there is time before your departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your holiday and receiving a full refund of all monies paid. In some cases, we will also pay compensation. These options don’t apply for minor changes. Examples of minor changes include alteration of your outward/return travel by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, and changes of carriers.

Please note that carriers such as airlines used in the brochure may be subject to change.

9.2 Alteration of the holiday may be made of necessity or because it appears to us or any other party acting as operator responsible for the holiday or part of the holiday desirable for the safety, comfort or enjoyment of passengers or the operational efficiency of the holiday. Where possible and appropriate, we will make reasonable efforts to ensure that any changes are as limited as practical. Such alteration will not amount to material alteration of the holiday contract.

9.3 We will not cancel your travel arrangements less than 74 days before your departure date, except for reasons of force majeure (see 9.5) or failure by you to pay the final balance. We may cancel your holiday before this date if, for example, the minimum number of clients required for a particular travel arrangement is not reached. If your holiday is cancelled you can either have a refund of all monies paid or accept an offer of alternative travel arrangements of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). In some cases, we will pay compensation.

9.4 We reserve the right in our absolute discretion to terminate without notice the holiday arrangements of any customer whose behaviour is such that it is in our opinion likely to cause distress, damage, danger, or annoyance to our customers, our/supplier employees, or to any third party, or to property. If you are prevented from travelling because, in our or our suppliers’ opinion, you appear to be unfit to travel or likely to cause discomfort or disturbance to others, our responsibility for your holiday ceases and we shall be under no obligation to pay any refund, compensation or costs to you.

Please note that we have no control over the behaviour of other persons staying at or visiting your holiday accommodation and we are not responsible for any withdrawal or impairment of facilities or other loss or damage caused by them. Under no circumstances are you entitled to share or sub-let your accommodation with anyone other than those individuals shown on your booking.

9.5 We will not pay you compensation if we have to cancel or change your travel arrangements in any way because of force majeure. For the purposes of these Booking Conditions, force majeure means any unusual or unforeseeable circumstances beyond our control. These can include, for example, war, riot, industrial dispute, terrorist activity and its consequences, civil commotions, natural or nuclear disaster, fire, adverse weather conditions, epidemics and pandemics, unavoidable technical problems with transport, interference by authorities, requisitioning of the Vessel, inability to secure or failure of supplies, perils of the sea, collision, foundering of the Vessel, explosion, insurrection and government restraint, or any other cause whatsoever beyond our reasonable control.

10. Health and Security 10.1 You represent and warrant that you are physically and otherwise fit to travel, that you will at all times comply with Vessel’s rules and regulations and orders and directions of the Vessel’s officers and medical staff, and that your conduct will not impair the safety of the Vessel or inconvenience other passengers. The vessel is unable to accommodate women past their sixth month of pregnancy.

10.2 The Master or medical officer of the Vessel, without liability and at any time, may refuse to transport or may land any passenger at any port or place, or transfer the passenger to other means of transportation, because of health or physical condition, mental disorder, failure to abide by Vessel regulations, failure to possess necessary passports, visas and health or vaccination certificates, or other causes rendering the passenger unfit to travel.

10.3 If you are refused passage or leave the Vessel prior to the end of the cruise for any of the reasons described in this section or for other reasons including, but not limited to, personal, medical, or business reasons, we will not be required to refund any portion of the holiday price, or be responsible for any of your costs.

10.4 You hereby consent to a reasonable search being made of your person, baggage or other property upon embarkation and to the removal and confiscation or destruction of any object which may, in the opinion of the Master or security officer of the Vessel, be illegal, impair the safety of the Vessel, or inconvenience other passengers.

10.5 You shall indemnify us for all penalties, fines, charges, losses or expenses incurred or imposed upon us or the Vessel by virtue of any act or violation of law undertaken by you.

10.6 The Vessel is unable to accommodate children under six months of age and we reserve the right to restrict the number of those under three years of age booked aboard the Vessel. Any child under the age of eighteen must be accompanied by an adult over the age of twenty-one. If the adult accompanying this child is not a parent, a “Parental Consent Guardianship Form” must be signed by parent or legal guardian and received by us prior to sailing.

10.7 We are not a specialist disabled holiday company, but we will do our utmost to cater for any special requirements you may have. You are required to advise us in writing, at or prior to the time a holiday is booked, of any physical, emotional or mental condition which may require professional attention during the holiday, including those passengers who are physically challenged and require the use of wheelchairs or other similar facilities. Physically challenged passengers must bring and be responsible for all facilities relating to their condition. If any such condition arises after the cruise is booked, you are required to advise us in writing immediately. Failure to advise us as required hereunder shall release us and all personnel on board the Vessel from any liability related to such condition or its treatment.

11. Independent Contractors/Excursions 11.1 You shall have no right to any refund and we shall have no obligation or liability of any kind to you for acts or omissions in connection with or arising out of arrangements with independent contractors outside of your package holiday booked by us.

Arrangements with independent contractors include, but are not limited to the following: (i) services or products available for your convenience on board the Vessel and furnished by doctor(s), dentist(s), nurse(s), barber(s), hairdresser(s), manicurist(s), masseur(s), spa operator(s) photographer(s), entertainer(s), instructor(s), shopkeeper(s), lecturer(s) and others; (ii) excursions or tours that you may choose to book or pay for whilst you are on holiday, which are not part of your package holiday provided by us. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator.

11.2 The independent contractors shall be entitled to charge for any products sold, services rendered or transportation provided to you directly.

11.3 The Medical Officer, Doctor(s) and/or nurses are on board the Vessel for the treatment of crew members, and may, for the convenience of passengers and at your request, provide medical services to you. We do not undertake to treat or care for you medically, and the doctors and nurses, even if designated officers of the Vessel, are not agents for or employees of us, but rather are independent contractors. We shall not be liable for any aspect of medical treatment provided to you, including, but not limited to the consequences of any examination, advice, diagnosis, medication, treatment, prognosis or other professional services, which such doctors or nurses may furnish you.

Any acceptance by us of payment for any such services is done only as a convenience to you and shall not modify the limitations or disclaimer of agency stated herein.

11.4 You hereby consent to treatment by the Vessel’s doctor or other medical personnel, if any, or by a physician designated by us, if subsequent to embarkation you are unable to request or authorize such treatment and in the opinion of the Vessel’s doctor, you need medical attention.

11.5 You may be charged for medical services and for medications and supplies used for medical treatment.

12. Liability 12.1 Our liability or that any other party acting as operator or otherwise involved in the supply of services under this contract may be limited by international conventions including those relating to carriage by sea, including the Athens Convention 1974, carriage by air, including the Warsaw Convention 1929 or the Montreal Convention 1999 and hotel stays, including the Paris Convention 1962, and in the case of all such conventions, and applicable Protocols or amendments. Where these or any other conventions apply to any service or accommodation supplied during any part of the holiday, no matter by whom the service or accommodation supplied is directly performed, the limits of liability afforded by such conventions apply to us and any other party acting as operator or otherwise involved in the supply of services during the holiday.

12.2 Save as provided otherwise in these terms and conditions and subject to the provisions relating to liability, including limits in these terms and conditions, all arrangements for the provision of transport of passengers, their baggage and personal property, accommodation and other services are in addition to these terms and conditions subject to the terms and conditions of airlines and the owner or operator of the Vessel and all other service providers such as transfer operators, hotels etc.

12.3 Unless otherwise provided for by force of law or in accordance with these terms and conditions, our liabilities, duties, obligations and responsibilities or those of any other party acting as operator or otherwise involved in the supply of services under this contract shall be limited in accordance with the limits applicable to a carrier under the Athens Convention 1974 (Carriage of Passengers and Luggage by Sea), as modified and set out in parts I and II of Schedule 6 of the Merchant Shipping Act 1995 (‘the Convention”).

12.4 Our liability or that of any other party acting as operator or otherwise involved in the supply of services under this contract, for death or illness of, or personal injury to, any passenger, or the loss of or damage to the luggage of any passenger is limited to the maximum amount specified in Articles 7 and 8 of the Convention save in the case of valuables (as defined in Article 5 of the Convention) where no liability is accepted unless such valuables have been deposited with the carrier for the agreed purpose of safekeeping in which case liability will be limited to the limit provided for in Article 8(3) of the Convention.

12.5 No responsibility is accepted for loss or damage caused to passengers by failure to perform the contract or improper performance of the contract where the failure or improper performance happens without fault on our part or that of any other party acting as operator or otherwise involved in the supply of services under this contract because: (i) it is attributable to fault on the part of the passenger; or (ii) it is unforeseeable and unavoidable and attributable to a third party who does not supply services included in the holiday; or (iii) it is due to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided by the exercise of due care, or an event which we or anyone who supplies services included in the holiday booked could not foresee or forestall including but not limited to circumstances related to unusual weather or sea conditions.

12.6 No liability is accepted in respect of arrangements or commitments made by or on behalf of you that are not part of the holiday contract.

12.7 If any term, condition, section or provision becomes invalid or be so judged, the remaining terms, conditions, sections and provisions shall be deemed severable and shall remain in force.

12.8 In the event that we have any legal liability for any loss of or damage to property otherwise than in accordance with the Convention and any other applicable conventions including the Montreal conventions then its liability shall not at any time exceed £250 per passenger and we shall not at any time be liable for loss of or to any money, jewellery, valuables or medication. Passengers are advised not to pack money, jewellery, other valuables or medication in their luggage and must ensure that their personal possessions and valuables are with them at all times.

12.9 All carriage (by land, air and sea) is subject to the conditions of carriage of the actual operator / carrier. These may limit or exclude liability. Save as otherwise provided in these Conditions, the carriers’ conditions of carriage are expressly incorporated into the Contract and are deemed to be expressly accepted by you at the time of the Booking. Copies of these Conditions are available on request from us.

12.10 Our liability will not at any time exceed that of any carrier under the carrier’s conditions of carriage and/or applicable or incorporated conventions.

13. Complaints/Claims If you have a problem during your holiday, please inform the relevant supplier (e.g. your hotelier, vessel officer) immediately who will endeavour to put things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to us, giving your booking reference and all other relevant information.

It is strongly recommended that you communicate any complaint to the supplier of the services without delay and complete a report form whilst on holiday. If you fail to follow this simple procedure, we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were on holiday and this may affect your rights under this contract.

14. Flights 14.1 This publication is the sole responsibility of FOT. It is not made on behalf of, and does not commit any airline mentioned or any other airline whose services are used during the course of the holiday. Notwithstanding this any rules, regulations, terms and conditions published by any such airline will apply and may limit the airline’s liability to you in certain circumstances.

14.2 We shall provide details of the relevant airline routing and any intermediate stops as soon as possible, but any changes to the actual airline or routing are considered to be a minor change and if this happens, you will not be entitled to cancel without penalty nor will compensation be paid.

15. Travel Insurance We reserve the right to refuse or cancel a booking if you do not have personal travel insurance. We will treat any cancellation for this reason as a cancellation by you and the cancellation charges will be payable as set out above. Please read your policy details carefully and take them with you on holiday.

It is your responsibility to ensure that the insurance you purchase is adequate and appropriate for your particular needs, and covers all travel, cancellation, medical and repatriation liabilities for the holiday. We reserve the right to request full details of your insurance policy, however please note that we do not check insurance policies for suitability. You are responsible for indemnifying us in full in the event that we incur any losses or expenses arising out of your failure to take out adequate insurance cover.

16. Acting as Agent Where we act only as agent for World Wide Cruises Inc., we will pass on a confirmation invoice on their behalf with the holiday price converted to Sterling, which you should check to ensure accuracy. In these situations, our liability is limited to situations of proven negligence on our part, and any other claims must be sent direct to World Wide Cruises Inc. with whom you shall be in contract. In these circumstances, all monies you pay to the travel agent are held by him on our behalf at all times.

17. Data Personal details will be held and processed by us to enable fulfilment of the holiday contract. You hereby agree to this information being passed to any third parties in order for the supply of the holiday. Personal details supplied to us may also be used for marketing purposes. We will not disclose personal details to third parties for marketing purposes without express permission.

FOR RESERVATIONS CALL 0800 021 3186 sales@fredrivercruises.co.uk www.fredrivercruises.co.uk/volga-dream OR SEE YOUR ABTA TRAVEL AGENT

for your peace of mind 09 44

Fred.\ River Cruises is part of Fred. Olsen Travel Limited, Olympus House, 2 Olympus Close, Ipswich, IP1 5LN