FM Forum (June) Guide

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Headline Sponsor

CONTENTS

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e’re delighted that you have chosen to join us at the Facilities Management Forum – a unique event, tailor-made to meet your individual requirements. We have carefully planned out your itinerary to ensure your time here is worthwhile: Connect with businesses relevant to your current and forthcoming projects in our matchmade one-to-one meetings.

And let’s not forget the networking – we’ve created a relaxed environment for you to form new partnerships, with ample opportunities to mix with peers during the buffet lunch, coffee breaks and networking dinner!

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Our Partners

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Itinerary

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‘Total FM Month: Adapting contracts to changing estate needs in commercial property’

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Seminars

‘Total FM Month: Using integrated platforms to unlock value in Total FM contracts’

Delegates

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‘Total FM Month: Making Total FM models work in complex estates’

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Dates for your Diary

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Supplier Directory

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FM Forum & FM Technology Forum

For more information about our event, contact: Paige Oakman - Senior Sales Manager on 01992 374064 or p.oakman@forumevents.co.uk Hayley Purrell - Senior Delegate Sales Manager on 01992 374091 or h.purrell@forumevents.co.uk

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Our Partners Headline Sponsor

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Our Partners

Partners & Supporters

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Itinerary MONDAY

TUESDAY 08.45 - 09.30 Opening Presentation ‘Are You the Coach on the Couch? How Small Steps Create Real Efficiencies’ Dax Goose M&G Deansgate 3

09.40 - 10.25 Seminar ‘Professionalising the FM Workforce: Skills, Digital Capability and Evolution’ Andrew Hulbert IWFM Deansgate 3

10.30 - 13.05 Face to Face Meetings Deansgate 1&2

13.05 - 14.05 Networking Buffet Lunch Podium Restaurant

14.05 - 16.40 Face to Face Meetings Deansgate 1&2

16.45 - 17.30 Seminar ‘Net Zero Without Insight is Just a Statement’ Alan Stenson NCZ Deansgate 3

19.30 - 20.00 Pre Dinner Drinks Deansgate Foyer

20.00 - 23.00 Evening Dinner Deansgate 3

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07.30 - 08.45 Breakfast Podium Restaurant

09.00 - 09.20 Seminar ‘Human Building Interactions’ Ryan Murphy Stevens-Bolton LLP Deansgate 3

09.25 - 09.45 Seminar ‘Navigating the Energy Crisis’ Toby Costar Equity Energies Deansgate 3

09.50 - 12.55 Face to Face Meetings Deansgate 1&2

12.55 - 13.55 Networking Buffet Lunch Podium Restaurant

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TOTAL FM MONTH: Adapting contracts to changing estate needs in commercial property

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or commercial property portfolios, the past few years have fundamentally reshaped how buildings are used. Hybrid working, fluctuating occupancy and evolving tenant expectations mean that static, long-term facilities management models are increasingly out of step with reality. The focus for landlords and occupiers alike attending the FM Forum is now on building flexibility into Total Facilities Management (TFM) contracts to ensure services can adapt as estate needs change…

The challenge of variable demand Commercial buildings are no longer operating at consistent capacity.

Office occupancy may vary by day of the week, while mixed-use developments face shifting patterns of footfall across retail, leisure and workspace.

This creates challenges for traditional TFM models, which are often based on fixed service levels and predictable usage. Overservicing leads to unnecessary cost, while under-servicing risks poor tenant experience and asset degradation.

Moving towards demand-led service models To address this, organisations are shifting towards demand-led FM, where services flex in line with actual building usage.

This might include:

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Dynamic cleaning schedules based on occupancy data Adjusted security presence aligned with footfall patterns Responsive maintenance prioritisation based on asset usage Technology plays a key role here, with occupancy sensors, BMS data and CAFM platforms providing the insight needed to align services with real demand.

Building flexibility into contracts Creating flexibility requires a rethink of how TFM contracts are structured. Rather than rigid specifications, leading agreements now include: Variable service bands linked to occupancy or usage levels Mechanisms for scaling services up or down without full renegotiation Outcome-based KPIs focused on performance rather than inputs This allows both clients and suppliers to respond more effectively to changing conditions while maintaining cost control.

Collaboration over rigidity Flexible TFM models depend on strong client–supplier relationships.

Open communication, shared data and joint planning are essential to ensure both parties can adapt quickly.

Regular contract reviews and performance discussions help identify where adjustments are needed, avoiding the lag that can

occur with more traditional, fixed agreements.

Managing risk and consistency While flexibility is critical, it must be balanced with consistency and compliance. Core services (particularly those related to health and safety, statutory maintenance and security) must remain robust regardless of occupancy levels.

Clear governance structures and defined minimum service standards help ensure that flexibility does not compromise essential operations.

Supporting evolving commercial estates For commercial property leaders, the ability to adapt is now a competitive advantage. Tenants expect spaces that are efficient, responsive and aligned with how they actually work.

By embedding flexibility into TFM contracts, organisations can better manage cost, improve service delivery and future-proof their estates against ongoing change.

In a market defined by uncertainty, the most effective FM strategies are those that can scale: not just in size, but in responsiveness.

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About Us Thermatic is a nationwide provider of hard facilities management services, delivering planned preventative maintenance, reactive maintenance, compliance and project solutions across complex, multisite estates. Established in 1971, we support clients through a national team of directly employed engineers, technical specialists and supply chain partners, providing M&E, HVAC, electrical, gas, refrigeration, water hygiene, fire & security, CHP, BMS, plumbing and drainage services. Our self-delivery model, combined with data-driven asset management and innovative technology, helps clients improve compliance, understand asset condition, plan lifecycle investment and reduce operational risk.

Supporting over 8,500 sites across sectors including student accommodation, retail, healthcare, education, hospitality, residential and commercial property, we provide safe, reliable and sustainable building solutions that deliver long-term value and operational excellence.

Our Divisions Technical FM Projects Drainage Critical Environments Renewables

Our Coverage

Our Services Single Service Lines Gas - Air Con - Water - Electrical Ventilation - Draianage

Bundled Service Lines HVAC - M&E Plant Room Services Fire Security & Water

Hard FM Solutions Managed Service - CAFM Helpdesk - Supply Cahin Mgt

Some of Our Clients

Seminars MONDAY 29TH JUNE

08.45 – 09.30

“Are You the Coach on the Couch? How Small Steps Create Real Efficiencies” A practical and engaging look at how small, everyday actions from frontline teams create meaningful efficiencies. Discover how simple behavioural shifts drive performance and natural cost savings across FM operations.

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Dax Goose FM Contracts Manager Workplace Solutions M&G

09.40 – 10.25

Why we “coach from the couch” and miss opportunities for efficiency Small steps  operational improvements  natural cost savings The SEE  SAY  SAVE framework Building a culture where everyone contributes Real examples of micro-efficiencies delivering big impact

Dax Goose is an operations and facilities leader with over 30 years’ experience driving performance, efficiency, and organisational transformation acrossconstruction, FM, and commercial environments. MBA-qualified and known for his practical, boots-on-the-ground approach, Dax blends strategic insightwith hands-on operational expertise. He has led major multi-site programmes, embedded sustainable cost efficiencies, and built high-performing teams infast-paced, complex environments. As the author of the Ops in Action series, Dax champions simple, repeatable operational behaviours that deliverconsistent results. His trademark philosophy: small steps, taken by everyone, create the efficiencies that change everything.

“Professionalising the FM Workforce: Skills, Digital Capability and Evolution” • • • •

The current state of the UK workforce on a Macro level The scale and importance of the UK FM market Skills gaps between Public + Private sectors Staff retention strategies across all sectors

Andrew Hulbert has been the Chair of the Institute of Workplace and Facilities Management since July 2025 after acting as a volunteer for over 15 years. Andrew is also a successful entrepreneur in the Facilities Management sector and also is the founder of the diversity charity, Tomorrow Meets Today.

Andrew Hulbert Chair of Board IWFM

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Seminars MONDAY 29TH JUNE

16.45 - 17.30

“Net Zero Without Insight Is Just a Statement” “Net Zero Without Insight Is Just a Statement” explores why we are entering what Alan Stenson calls “the credibility decade” of sustainability. The talk challenges the growing trend of organisations setting ambitious net zero targets without fully understanding where their emissions sit, particularly across complex supply chains. Combining practical insight with real-world experience, the session highlights why credible data, transparency, supplier engagement, and measurable action are now becoming the true differentiators in sustainability, procurement, and business trust.

Alan Stenson CEO NCZ

Alan Stenson has been a sustainability entrepreneur for the past 18 years. Having established a carbon management consultancy in 2006, Alan has been lucky enough to work with many early adopters and industry leaders across a wide range of industries. In 2022 he co-founded Neutral Carbon Zone with an exceptional team of talented colleagues to create a tech-enabled solution for managing organisational, operational and supply-chain emissions, to take motivated clients on their journey to net zero.

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Seminars TUESDAY 30TH JUNE

09.00 – 09.20

“Human Building Interactions” A practical, commercially grounded way of explaining how Facilities and Workplace teams directly influence trust, confidence and performance in professional services environments.

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Ryan Murphy Head of Property & Workplace Stevens-Bolton LLP

09.25 – 09.45

What Human Building Interactions are (how people experience buildings through their five senses) Why micro details have a macro impact on trust, focus and perception How FM teams act as the first and most influential touchpoint in a client journey (using a professional services example).

Real, practical examples (e.g. dirty reception, flickering lights, unreliable lifts, uncomfortable meeting rooms) How daily checks and preventative standards can be reframed as “experience assurance”, not just maintenance A simple operating model delegates can take away and apply within their own estates

Ryan Murphy is Head of Property & Workplace at Stevens & Bolton LLP and a senior Facilities and Workplace leader with over 15 years’ experience across South Africa and the UK. He has led complex FM, estates and workplace operations in professional services, commercial and specialist environments.

Ryan’s particular speciality lies in understanding how people interact with buildings - and how everyday environmental details quietly influence trust, confidence, focus and performance.

Through his career, he has translated this insight into practical FM operations, reframing traditional facilities operations and standards as experience assurance, not just compliance.

He brings a pragmatic, human centred perspective to facilities management, grounded in real world delivery rather than theory, and is passionate about repositioning FM as a strategic function that shapes perception and performance long before behaviour or productivity is measured.

“Navigating the Energy Crisis” As energy costs, security concerns and decarbonisation pressures intensify, organisations must balance these competing priorities. This session explorespractical strategies for navigating the energy crisis through the lens of the energy trilemma.

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Toby Costar Marketing & Partnerships Director Equity Energies

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Understanding today’s energy crisis: market volatility, regulation and resilience challenges The Energy Trilemma: balancing affordability, security and sustainability Building energy resilience through technology, data and diversification Practical actions and case studies to future-proof facilities and support net-zero goals

Toby Costar is Marketing and Partnership Director at Equity Energies, where he leads strategic partnerships across the Energy Management division of DCC Energy UK. With extensive experience in the energy sector, Toby works with organisations across the UK to address the energy trilemma by developing tailored strategies that reduce costs, improve resilience, and support sustainability goals.

Over the past six years, he has helped businesses minimise energy expenditure, reduce grid reliance, and respond to an increasingly complex and volatile energy landscape. At the Facilities Management Forum, Toby will share practical insights on navigating today's energy crisis and building long-term organisational resilience.

          

    diagnoses root causes and quantifies  so teams know exactly what to fix first.

     

  Our FDD engine analyzes thousands of data points in real-time and identifies    Teams work more proactively and close the loop through automated workflows and 

 

 

 

 

TOTAL FM Month: Using integrated platforms to unlock value in Total FM contracts

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or organisations operating under Total Facilities Management (TFM) contracts, visibility has long been a challenge. Bundling multiple services, from cleaning and maintenance to security and waste, can streamline procurement, but it can also obscure performance, cost drivers and accountability. Leaders at the FM Forum are addressing this by turning to integrated digital platforms, using data to unlock greater value from TFM arrangements…

The visibility gap in bundled services TFM models often rely on aggregated reporting, making it difficult to drill down into individual service lines or site-level performance. This can lead to: • Limited insight into cost allocation • Difficulty identifying underperformance • Challenges in benchmarking services across sites Without detailed, real-time data, organisations risk overpaying for services or missing opportunities for optimisation.

Bringing systems together Modern FM strategies are centred on integration. Platforms such as CAFM systems, IoT sensors and analytics tools are increasingly connected to provide a single, unified view of estate performance.

CAFM systems act as the backbone, capturing work orders, asset data and service activity. IoT devices add real-time insight, from occupancy levels and energy usage to asset

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condition. Analytics layers then turn this data into actionable intelligence.

The result is a more transparent and responsive FM environment, where decisions are based on evidence rather than assumptions.

Driving smarter decision-making With integrated data, FM leaders can move from reactive management to proactive optimisation.

Examples include: • Adjusting cleaning schedules based on actual occupancy • Prioritising maintenance using predictive insights • Identifying cost anomalies across service lines or locations This enables more efficient resource allocation and improves overall service delivery.

Strengthening performance management Data also enhances contract governance. Instead of relying solely on high-level KPIs, organisations can track granular performance metrics across each service.

Shared dashboards between client and supplier create a single version of the truth, supporting more informed discussions and faster resolution of issues.

This level of transparency helps shift relationships from transactional to collaborative, performance-driven partnerships.

Supporting cost control and value creation Integrated platforms provide the insight needed to manage costs

more effectively. By understanding exactly where spend is occurring (and why) organisations can: • Identify inefficiencies and duplication • Optimise service levels in line with demand • Strengthen their position in contract negotiations Importantly, this is not just about cost reduction, but about maximising value from TFM contracts.

Making integration work To realise these benefits, organisations must ensure systems are properly integrated and aligned with operational processes. Key considerations include: • Compatibility between CAFM, BMS and IoT platforms • Data standardisation across sites and services • User adoption among both FM teams and suppliers Working with technology partners who understand the complexities of TFM environments is critical.

Unlocking the full potential of TFM For FM leaders, the message is clear: data is now central to effective contract management. By leveraging integrated platforms, organisations can gain the visibility needed to improve performance, control costs and drive continuous improvement, turning TFM from a bundled service model into a strategic asset.

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Delegates Almero Student

Head of Compliance & Facilities

Alternative Futures Group

Facilities Manager - Field Based

Amazon

Global Lead Asset & Facilities Management

Aria Care

Project Manager

BAE Systems

Customer Experience & Soft Service Lead Facilities Manager

CapgemiNI UK PLC

EHS & Physical Security Lead UK

CBRE

Regional Facilities Manager

Clearsprings Readyhomes Ltd

Security Manager

Constantia Healthcare

Head of Estates

Cosmo Restaurants

Project & Facilities Manager

DB Cargo (UK) Limited

Facilities Co-Ordinator Facilities Manager

East Coast Community Healthcare

Commercial Delivery Assistant Associate Director of Estates & Facilities

Equinix

Critical Facilities Engineer

Fairhurst Buckley

Facilities Manager

Flint Group UK Ltd

Operations Manager

Freshfields LLP

Facilities Manager

GB News

Head of Security & Facilities

Global University Systems

Regional Director

Gosforth Group Multi Academy Trust

Deputy Director Estates & Facilities

Government Property Agency

Commercial Lead

Grandir UK

Facilities Manager

Greggs

Head of Shop Maintenance Maintenance Manager

GXO Logistics

Facilities Manager

H Huntsman & Sons

Operations & Facilities Manager

HC One Ltd

Regional Support Manager

Heeton Hospitality

Group Facilities Manager

Heidelberg Materials UK

Facilities Manager

Hempsons

Head of Facilities & Health & Safety

Host.

National Facilities Manager

IAG

Safety, Security & Compliance

Il Bottaccio

Head of Facilities Management

Indurent

Regional Facilities Manager Senior Facilities Coordinator

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IWG Plc

Global Energy Lead

Lydiate Learning Trust

Head of Operations & Estates

Delegates M&G Plc

FM Contracts Manager

Manchester University NHS Foundation Trust

Deputy Director of Estates & Facilities

Manning's Hotels

Owner

NM Rothschild and Sons

Property Operations Manager

Northern Healthcare

Facilities Manager

Northern Lincolnshire and Goole NHS Foundation Trust

Senior Estates Officer (Building & Civils)

Nuffield Health

Building Services Manager

Omnicell

Facilities Manager - EMEA/APAC

Pioneer Group

Head of Community Facilities

Places for People

Senior Buyer - Repairs & FM (Procurement) National Catagory Manager (Repairs & FM) - Procurement

PwC

Associate Director

Royal Borough of Kensington & Chelsea

Senior Project Manager

Sheffield Teaching Hospitals Nhs Foundation Trust

Head of Soft FM

St Francis CMAT

Estates & Compliance Manager

St. James Court A Taj Hotel Ltd

Assistant Chief Engineer

Stevens & Bolton Llp

Head of Property & Workplace

Stockport Nhs Foundation Trust

Facilities Support Manager

Sussex Partnership NHS Foundation Trust

Head of Operational Compliance & CAFM

Tameside & Glossop ICFT

Business & Performance Manager Facilities Patient Experience Manager

Tamesis Dock

Director

TBCC

Procurement Manager Senior Estates Contract Manager (Capital & FM)

Teva UK Ltd

Facilities Manager

The Bridge Community Care

Facilities & Development Manager Deputy Facilities Manager

The Chester Hotel Victoria

Director

The City of Liverpool College

Director of Estates Procurement & Transactions Manager

Univar Solutions UK Limited

Facilities Manager Property & Facilities Manager UK&I

University of Huddersfield

Facilities Manager - Security & Campus Support

University of Westminster

Deputy Director of Estates

Vodafone Group PLC

Group Property Technical Specialist

West Suffolk NHS Foundation Trust

Head of Estates & Development

WH Smith Ltd

Head of Maintenance

Wolffkran

Fleet & Facilities Manager

Yorkshire Wildlife Trust

Facilities & Assets Manager

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TOTAL FM MONTH: Making Total FM models work in complex estates

T

otal Facilities Management (TFM) offers an attractive proposition: a single supplier, streamlined contracts and integrated service delivery across cleaning, maintenance, security and more. But for estates spanning multiple sites, building types and user needs, the reality can be more complex. The success of TFM models depends less on consolidation alone and more on robust governance, clear accountability and data-driven oversight…

The challenge of complexity Multi-site estates, whether in healthcare, education, corporate or public sector environments, often require a wide range of services delivered at different intensities and standards. A hospital, for example, has very different requirements to an office or depot. Under a single TFM contract, there is a risk that services become standardised at the expense of site-specific needs, or that visibility is lost across individual service lines.

Without the right governance structures, organisations may struggle to maintain service quality, manage performance or respond to changing operational demands.

Moving from contract to partnership Leading organisations are treating TFM not as a procurement exercise, but as a strategic partnership.

This means establishing shared objectives, clear communication

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channels and collaborative ways of working from the outset.

Rather than relying solely on contractual SLAs, successful models incorporate joint planning, continuous improvement processes and regular performance reviews.

Transparency is key. Both client and provider must have access to the same performance data and a shared understanding of priorities.

Embedding data and visibility Integrated CAFM systems, digital reporting platforms and real-time dashboards are now central to effective TFM governance. These tools allow estates teams to monitor performance across services, identify issues early and track trends over time. For complex estates, this visibility is critical to ensure that no part of the service delivery “disappears” within a bundled contract.

Practical governance checklist for Total FM To ensure TFM models deliver consistent value, FM leaders should focus on the following: 1. Clear governance structure Define roles, responsibilities and escalation routes across both client and supplier teams.

2. Service-specific SLAs and KPIs Avoid overly generic measures: ensure each service line (e.g. cleaning, M&E, security) has tailored performance indicators.

3. Regular performance reviews Hold structured monthly and

quarterly reviews, combining operational detail with strategic oversight.

4. Data transparency Implement shared dashboards and reporting tools so both parties can access real-time performance data.

5. Site-level flexibility Allow for variation in service delivery based on site requirements rather than enforcing a one-size-fits-all model.

6. Continuous improvement framework Build in mechanisms for innovation, efficiency gains and service optimisation over time.

7. Strong contract management capability Ensure internal teams have the skills and resource to actively manage the supplier relationship.

Delivering value at scale Total FM can deliver significant efficiencies and operational benefits, but only when underpinned by strong governance and active management.

FM leaders managing complex estates are moving beyond contract consolidation to focus on control, visibility and collaboration. With the right structures in place, TFM can evolve from a bundled service model into a high-performing, value-driven partnership.

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Supplier Directory Aareon UK 07345 604 160 / adam.mackay@aareon.com / fixflo.com Fixflo is a leading property maintenance platform designed to give you total visibility and control over your portfolio.

By streamlining repair workflows for internal and external teams, Fixflo accelerates reactive maintenance while keeping your compliance and regular servicing up to date. Whether you manage retail outlets, shopping centres, or corporate offices, Fixflo keeps your branches safe, operational, and fully open for business. Fixflo helps property owners and occupiers to boost operational efficiency, strengthen performance, and protect their bottom line.

Adept Fire & Security Ltd 07964 313 588 / chris@adeptfiresecurity.co.uk / adeptfiresecurity.co.uk Adept Fire & Security Ltd design, install, service and maintain a wide range of electronic fire safety and security systems for clients across the UK. We specialise in bringing fire alarm, intruder alarm, extinguishers, emergency lighting, CCTV, access control and intercom under one maintenance contract, reducing your annual service costs and giving you the best support possible.

Aether Compliance Ltd 08444 742 216 / titus.w@aethercompliance.co.uk / aethercompliance.co.uk Aether (the fifth element) is the missing element in compliance management for your buildings critical safety assets.

Supporting a huge range of clients (with over 2000 sites protected in the UK), our team are known for effective national account management and the highest standards in the sector. Aether Compliance combines cutting edge technology with a motivated, highly trained team of engineers to provide a seamless certified compliance program from asset mapping through to remediation and maintenance

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BAM UK & Ireland 07585 881 315 / katherine.nunes@bam.com / bam.co.uk/capabilities/facilities-management BAM FM is a leading facilities management provider delivering integrated, sustainable and technology-driven solutions across the UK. As part of the BAM Group, we combine decades of experience in building, maintaining and enhancing environments that support people, organisations and communities. Our services span hard FM, soft FM, technical maintenance, workplace solutions, lifecycle asset management and sustainability services. We work across a diverse range of sectors including commercial offices, healthcare, education, retail, manufacturing, public sector and critical environments. At BAM FM, we focus on creating safe, efficient and high-performing workplaces while helping clients reduce operational costs, improve compliance and achieve their ESG objectives.

Through innovation, data-led decision making and a customer-centric approach, we deliver measurable value throughout the lifecycle of every asset we manage.

Our commitment to partnership, continuous improvement and environmental responsibility enables us to support organisations in creating workplaces that are resilient, productive and fit for the future.

Blade Roofing Ltd 07939 955 562 / sally-ann.twydell@bladeroofing.co.uk / bladeroofing.co.uk Blade Roofing and Skysafe operate as individual specialist businesses, combining their expertise to deliver a powerful, complete roofing and safety solution across the UK. Blade Roofing provides high-quality commercial and industrial roofing installation, refurbishment, maintenance, and repair services, while Skysafe specialises in access, fall protection, and compliance safety systems. Together, they offer clients a seamless end-to-end service that prioritises quality, safety, reliability, and efficiency at every stage of a project. By bringing together trusted industry expertise and a shared commitment to exceptional service, Blade Roofing and Skysafe create a stronger force within the industry — delivering innovative solutions and long-term value for commercial, industrial, and public sector clients nationwide.

Brewers Decorator Centres 07989 146 484 / dave.mouring@brewers.co.uk / brewers.co.uk Brewers Decorators Centre's are the largest dedicated supplier of decorating materials in the UK, supplying paint and specialist coatings, including wallpaper, tools, spray, sundries, PPE and access equipment. We have over 250 stores, supplying all of the major paint brands including Albany, Benjamin Moore, Crown, Dulux, Earthborn, Farrow & Ball, Graphenstone, Johnstones, Little Greene, Zinsser, and much more. Founded in 1883 Benjamin Moore paints who are supporting our meetings today are here to introduce their brand which help reduce maintenance cycles and have a unique colour lock technology. Wallpaper Direct is just one of our brands, supplying papers from Anaglypta, Cath Kidston, Cole & Son, Colefax & Fowler, Harlequin, Jules, Jean Paul Gaultier, Ralph Lauren to name a few. Alongside Wallpaper Direct, Brewers can offer One Piece Wall Murals supplying a company design or thousands of options from stock images. PaintWell, Paint Shed & Promain are also part of the Brewers Group

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Bushboard Washrooms 07860 835 174 / david.harley@bushboard-washrooms.co.uk Bushboard Washrooms specialise in the manufacture of high-performance washroom solutions for a wide range of environments, including commercial, education, leisure, hospitality and healthcare projects. Our product range includes cubicles, vanity units, washtroughs, IPS panels, lockers and benching, pre-plumbed sanitaryware and brassware, all designed to combine durability and functionality with modern aesthetics. With solutions available in varying styles and price points, we can support projects of all sizes, budgets, and applications. Every system is developed with a focus on quality, safety, ease of maintenance, and long-term performance. Using robust materials and intelligent design features, our washrooms are built to withstand busy, high-traffic environments while delivering a reliable solution for facilities teams and end users alike. Alongside our product offering, we provide expert specification support, technical advice, free site surveys, and easy-to-install systems to help ensure projects run smoothly from concept through to completion, whether for refurbishment or new build developments.

CBRE 07814 939 318 / tommy.darling@cbre.com / cbre.com CBRE: An Integrated Facilities Partner Managing your estate shouldn't mean managing multiple suppliers, competing priorities, and fragmented data. CBRE brings everything together. As the world's leading real estate services firm, we deliver fully integrated solutions across your entire property lifecycle. Our property advisory teams ensure you extract maximum value from your portfolio. Our facilities management services guarantee compliant, consistent delivery across your sites. Our workplace experience specialists create environments where people perform at their best. And our CAPEX project teams upgrade and future-proof your assets. Underpinning everything is a data-driven approach, giving you real-time insight and strategic clarity across your estate. All of this is accessible through a single, local point of contact, backed by CBRE's global expertise, scale, and resource. One partner.

Total integration. Exceptional outcomes.

Circom 07983 946 316 / clare.shand@circom.co.uk / circom.co.uk Circom delivers comprehensive, site-specific Waste Management & Recycling solutions across the UK. We work with all industries providing customised strategies that align with sustainability goals & reduce costs. Our approach is hands-on and data-driven. We begin with site audits to assess current waste practices & identify opportunities for improvement.

We design tailored waste segregation processes & optimised collection schedules that minimise operational disruption while maximising recycling rates. To ensure success, we provide specialised staff training in waste segregation, empowering teams to embrace best practices. By leveraging the latest collection & processing technologies, we recover value from waste & promote a circular economy—returning measurable benefits to our customers in terms of cost savings and environmental impact. Our programmes are implemented company-wide but remain practical at site level, supported by dedicated account management and a responsive customer care team. Circom can help businesses turn waste into valuable resources. Together, we can reduce waste and make sustainability an integral part of your operations.

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Clockworks Analytics 07494 092 974 / bvindhani@clockworksanalytics.com Clockworks Analytics is an essential smart building intelligence platform that provides data-driven insights into property operations for facility and energy managers. Clockworks’ Fault Detection and Diagnostics (FDD) platform plugs into existing BMS and metering systems and analyzes thousands of HVAC data points to prioritize the most urgent tasks related to energy performance, indoor air quality and equipment operation. Our unique information model goes beyond simple fault detection by identifying the relationships between issues, diagnosing the root cause, and providing clear, recommended actions. Our enterprise customers and our controls and mechanical service partners representing 3200 buildings in 30 countries across the world have saved over completed over 50k tasks carbon to save $52M and 600k tonnes of carbon using Clockworks’ analytics-based monitoring to proactively address building health issues, identify energy savings, and avoid equipment failures.

COAT Facilities Group 07308 456 001 / fblackwood@coatfacilitiesgroup.com / coatfacilitiesgroup.com Coat Facilities Group is a UK-based facilities management group that brings together specialist businesses delivering both hard and soft FM services, including technical maintenance, compliance, drainage, roofing, fire and security, cleaning, and project delivery. Headquartered in Birmingham and operating nationwide, the group was created to combine highly specialised expertise with a fully integrated service model, enabling clients to access multiple FM disciplines through a single partner. The business has grown from the success of Diamond Facilities Support and now employs more than 200 people across its specialist divisions. Coat Facilities Group is the market leader in direct employment with 90% of all works being completed by in-house directly employed operatives.

Contego Environmental Services Ltd 07495 548 578 / Rob.Curston@contegoresponse.com / contegoresponse.com Contego Environmental Services is a national pest control and environmental risk management partner, supporting FM providers and multi-site organisations across the UK. We take a proactive, data-led approach—helping clients move beyond reactive pest control to reduce risk, improve compliance, and gain full visibility across their estates. Through our digital reporting platform, FM teams can track performance, identify trends, and make informed decisions in real time. With over 170 technicians nationwide, we deliver consistent, scalable service across sectors including retail, healthcare, housing, and hospitality. Our services span pest control, bird management and proofing, falconry, bed bug treatments, and environmental support. More than a supplier, we act as a strategic partner—working alongside our clients to drive performance, protect environments, and deliver measurable value.

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CoSourced 07831 489 450 / craig.johnson@cosourced.co.uk / cosourced.co.uk We are a specialist mechanical and building services contractor providing maintenance, reactive callout support, remedial works, and installation services across a wide range of systems with our own in house teams covering the UK. Our expertise includes air conditioning, chillers and gas boiler systems, delivering planned maintenance, fault diagnosis, repairs, and full installations. We also provide inspection, maintenance, and remedial services for fire dampers, smoke vents, and Automatic Opening Vent (AOV) systems to support fire safety compliance. Our ventilation and hygiene services include deposit thickness testing, indoor air quality surveys, TM44 inspections, and system assessments. In addition, we maintain and repair mechanical plant such as sump pumps, booster sets, and pressure systems. With a focus on reliability, compliance, energy efficiency, building compliance and customer service, we support commercial, industrial, and public sector clients with tailored solutions to ensure their building services operate safely and efficiently.

DCC Energy 07585 978 246 / Jennie.Ritchie@certasenergy.co.uk / certasenergy.co.uk DCC Energy is a leading provider of integrated Energy Management Services (EMS) across commercial and industrial sectors, supporting customers in minimising energy costs, strengthening energy security, and reducing carbon emissions. As a FTSE 100-listed international energy services business, we combine scale with deep technical expertise to deliver reliable, future-ready infrastructure. Our capabilities span HVAC systems, standby and prime power generation, combined heat and power (CHP), solar PV, heat pumps (HP), and energy strategy consultancy. By integrating these services, DCC Energy helps customers optimise the performance of critical building infrastructure across heating, cooling and power, while reducing energy consumption, costs and carbon emissions. With a strong focus on long-term partnerships, DCC Energy designs and delivers tailored energy strategies that enable safer, more efficient estates and facilities, supporting the transition to lowercarbon energy systems.

deskbird +49 1626 436 951 / anastasiia.kamenskaia@deskbird.com / deskbird.com Measure desk occupancy without hardware. deskbird turns existing office infrastructure into reliable occupancy data. No hardware. No battery changes. Rolled out by IT in minutes. Our soft sensor technology runs as a lightweight desktop client in the background. When an employee plugs into a monitor over USB-C or connects to the corporate network, deskbird captures the signal and automatically logs presence, check-ins, and bookings. Anonymous by design, GDPR compliant, ISO 27001 certified, and trusted by works councils. deskbird is trusted by 10,000+ workplace teams in 80+ countries.

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Edmundson Electrical Ltd 07432 719 282 / mark.hadfield@eel.co.uk / edmundson-electrical.co.uk Edmundson Electrical is the UK’s leading electrical wholesaler, with origins dating back to 1801 and more than 220 years of continuous trading. Our decentralised model combines a local branch service with national scale, enabling us to supply branded, compliant electrical materials quickly and consistently, supported by knowledgeable people, strong technical back-up and resilient supply-chain management. Across more than 420 branches and 4,000 directly employed staff, we support more than 35,000 live customer accounts, underpinned by stockholding in excess of £330 million, with direct access to more than 800,000 SKUs. Operating a range of specialist divisions. UK Greentech – Renewables specialists. UKLD - Lighting design specialists. SLD - Commercial lighting project specialists (survey, design, supply and install). CMC – Cable management and containment specialists. Edmundson Ventilation – Ventilation specialists. Datatech - IT Infrastructure, Networking & Data Centre specialists. EDS – Design, build and deliver bespoke fully assembled distribution boards.

Energy Efficient Solutions Group 07710 246 958 / Tracey.Fletcher@eesgroup.co.uk / eesgroup.co.uk EES Group is a leading UK provider of integrated energy efficiency and decarbonisation solutions, delivering turnkey projects across the public and private sectors since 2009. Specialising in LED lighting, solar PV, battery storage, EV charging, and infrared heating, EES Group supports organisations in reducing energy consumption, operational costs, and carbon emissions. With extensive experience across healthcare, education, commercial, government, logistics, and industrial environments, EES Group manages every stage of delivery in-house, from consultancy, design, and compliance through to installation, project management, and aftercare. Known for delivering high-quality solutions in live operational environments, EES Group combines technical expertise with a strong focus on safety, programme management, and long-term client partnerships. Through its specialist supply division, Netzo Lighting, the business also provides high-performance LED lighting products backed by industry-leading warranties, strong stock holding, and reliable nationwide supply capabilities.

Expansive Solutions Ltd 01619 876 000 / christina@expansive.co.uk / expansivefm.com Expansive FM is an award winning cloud-based facilities, maintenance, and property management platform built to make FM teams’ lives easier. Designed for facilities managers across all industries, our intuitive, mobile-first CAFM system streamlines maintenance, improves compliance, and cuts costs, without the complexity of traditional solutions. From asset tracking to contractor management, real-time reporting, and predictive maintenance, we help FM teams ditch spreadsheets, reduce downtime, and take control of their operations. Fast to implement and easy to use, Expansive FM gives you the tools to work smarter, stay compliant, and prove ROI, without the stress.

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FAAC Entrance Solutions UK 07753 913 689 / kudret.kahraman@faactechnologies.com / faacentrancesolutions.co.uk FAAC Entrance Solutions offers a comprehensive Service, Maintenance and retrofitting proposition designed to keep automatic doors, industrial entrances, and access systems operating safely, reliably, and efficiently. Built around proactive care, our service contracts ensure optimal performance, reduce downtime, and extend equipment lifespan through regular inspections, preventative maintenance, and rapid-response support. With nationwide coverage and highly trained engineers, we provide expert diagnostics, genuine replacement parts, and tailored service agreements that match the needs of each facility. Our commitment to compliance ensures every system meets the latest safety standards, giving customers peace of mind and full regulatory assurance. Through continuous monitoring, transparent reporting, and a customer-focused approach, FAAC Entrance Solutions helps organisations maintain secure, accessible, and well-functioning entrances. Whether supporting retail, healthcare, or commercial environments, our maintenance proposition delivers dependable performance and long-term value for every automatic entrance system.

First Compliance 03305 513 983 / olivia.verner@firstcompliance.com / firstcompliance.com First Compliance in a multidisciplinary building compliance company, we pride ourselves on our professionalism and technical competence, delivering industry-leading compliance services tailored to your unique needs. Specialising in Fire Damper Testing, Ventilation Maintenance, Fire Door Inspections, Firestopping & Remediation, Kitchen Extraction Maintenance and Deep Cleaning we ensure your business adheres to the highest safety standards while enhancing operational efficiency. Our dedicated team is committed to excellence. Our robust specifications not only meet regulatory requirements but exceed them, providing peace of mind to our clients. Each service is designed to address common pain points—such as fire hazards, poor air quality, and compliance confusion—enhancing your workplace safety and efficiency. Don’t wait until a problem arises - contact us today to enhance you premises safety. Elevate your standards with a partner who values your safety as much as you do!

Fixed Wire Tester 07946 572 519 / anthony@fixedwiretesters.com / fixedwiretesters.com We provide EICR Fixed wire testing, EICR Remedials, PAT Testing, Fire Alarm & Emergency Lighting Testing nationally to a variety of clients, we work with clients such as: MITIE Skanska DWP NHS – Complex needs Clinics through to Hospitals Network Rail & Mersey rail Hospitality - Greene King Pubs, Heineken Pub Group, Whitbread / Premier Inn, Brakspear Retail – New Look, Vision Express, OXFAM, SCS, DFS, MIND, Vodafone Amazon Cineworld Reporting: Next day reports & remedial quotes FOC - Pictures of all DB’s – Cover on, cover on door open, Cover off. – Back of EICR FOC - Thermal Images of all DB’s – Back of EICR FOC - DB Schematic – Back of EICR FOC - DB QR Codes Quotes – Broken down line level with pictures, showing material & labour split All engineers in house, full time PAYE enhanced DBS & fully qualified

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INFRASPEAK SA +351 218 943 256 / ryan.yates@infraspeak.com / infraspeak.com/en Infraspeak is a Portuguese tech SaaS transforming facilities management worldwide. Guided by their “Work as One” philosophy , they develop a collaborative platform that unifies every part of FM operations into one cohesive system.

Founded in 2015 by Luís Martins and Felipe Ávila da Costa, Infraspeak now supports 900+ customers spanning 30+ countries. Its platform is used to manage over 3 million assets across over 260 thousand buildings — delivering collaboration, visibility and efficiency as core outcomes.

Inspired 07979 655 555 / keith.mcneilly@inspiredenergy.co.uk / inspiredplc.co.uk Inspired provides market-leading commercial energy and sustainability advisory services to help our clients achieve net-zero and thrive in the future low carbon global economy. Every business faces a unique set of challenges and over 3,500 organisations have partnered with Inspired to find the best solutions for them. We focus on helping our clients control costs, reduce energy consumption and carbon emissions and remain compliant in the regulatory landscape.

Our 700+ energy and sustainability experts form the backbone of our entire organisation, and it’s their commitment and hard work that have led us to our success today. We value our role in meeting the UK’s climate targets, and we will be net-zero ourselves before 2050. The steps we’ve taken on our own decarbonisation journey mean we’re ready to lead others towards adapting to a net-zero economy.

Inspired - Today’s partner for a better tomorrow.

JLL Corrigo 07514 730 605 / Thomas.Millar@jll.com / jll.com/en-uk/products/corrigo JLL Corrigo is a trusted, proven leader in facilities management technology, deployed across 1.1 million facilities globally providing automation and intelligence for over 15 million work orders annually. JLL Corrigo offers a powerful, AI-driven solution that enables teams to proactively manage their data in one place, automating a world of reactive tasks and promoting strategic management by exception.

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Kadence 02038 842 705 / jeanne.lemerrer@kadence.co / kadence.co Kadence is the leading workplace operations platform for global enterprises, unifying people, spaces, and strategy in one intelligent system. Built for hybrid and multi-site organizations, Kadence brings together AI-powered space management, desk and room booking, visitor management, team scheduling, and real-time workplace insights in a single platform.

LEDVANCE Ltd 07789 096 126 / G.VanNiekerk2@ledvance.com / ledvance.co.uk LEDVANCE is the expert partner for installers and lighting professionals. LEDVANCE offers a wide-ranging portfolio of LED luminaires for a broad spectrum of applications, intelligent lighting products for Smart Home and Smart Building solutions, one of the most comprehensive ranges of advanced LED lamps in the lighting industry, traditional light sources, an LED Strip System and light management systems. Further information about our full range of lighting solutions and services can be found at www.ledvance.co.uk

Linaker Ltd 07887 928 618 / alistair.cox@linaker.com / linaker.com Linaker is a national provider of Hard FM services with a proud heritage being privately owned since 1993, with offices around the UK including, London, Oxted, Bristol, Birmingham, Leeds, Haydock and Livingston. We are a technical maintenance partner offering service quality excellence in terms of building services. We specialise in mechanical and electrical engineering; from weekly bell tests, water testing and sprinkler checks to Boilers, AC, chillers, electrical testing, and everything in-between. Offering a full range of compliance and maintenance services, as well as life cycle reporting and asset replacement: a full turnkey solution for the assets within your buildings. A truly national and privately-owned specialist M&E provider: We are a highly knowledgeable client focused service partner, with a financial approach to self-deliver, AA credit rated, robust and resilient. For our clients this means we can invest in our service to them and create sustainable long-term partnerships.

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The UK’s leading energy and sustainability advisor

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We help our clients control costs, reduce energy consumption and carbon emissions and remain NAME compliant in the regulatory landscape CONTACT INFO

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Find out more inspiredplc.co.uk hello@inspiredplc.co.uk @inspired-plc 35

Lucion 07974 187 221 / richard.murphy@luciongroup.com / luciongroup.com Navigating rising costs, supply chain pressures and evolving compliance demands? Lucion's group of companies deliver over 300 integrated environmental risk management solutions that protect your people, properties and reputation. We specialise in asbestos management, legionella risk assessments, radon testing, air quality monitoring, concrete and RAAC testing, and sustainability consultancy. Additionally, we provide GPR, CCTV drainage surveys, flood risk assessments and ground investigations for construction projects across diverse FM portfolios. Our technology-driven approach, powered by our proprietary NexGen compliance platform, transforms complex data into actionable insights across your entire portfolio. With UKAS accreditation, ISO 9001, 14001 and 45001 certifications, and offices throughout the UK, we're the multidisciplinary partner that helps you reduce compliance costs whilst maintaining the highest safety standards. Visit us at FM Forum to discover how our integrated approach can optimise your operations and build future-ready facilities.

Metamark 07908 036 652 / tom.reece@upm.com / metamark.co.uk/mia Metamark is a 34 year old Signage and Graphics vinyl and adhesive manufacturer. We are proud to be a supplier to every continent on the planet. We are here to present one of our most innovative products, MiA which is our architectural film. This product is a self adhesive vinyl which can be applied to substrates such as doors, fixed furniture, kitchens, lockers, kiosks, cubicles, IPS panels, retail units and much more. The film looks and feels like a wood, stone or metal. It gives each substrate a 2nd, 3rd and even 4th life cycle and negates the need to rip out and replace. As a result venues across multiple sectors do not lose occupancy. This means that any and all refurbishment projects are cheaper and faster than traditional methods. The film is fully fire rated and comes with a 10 year interior warranty. We replace when you can reface!

Metro Rod Ltd. 07815 000 141 / kelly.raboutot@metrorod.co.uk / metrorod.co.uk Metro Rod is the one-stop shop of choice for drainage, pumps, plumbing and tanker solutions. We operate 24/7, 365 days a year across the UK through a network of over 60 regional depots to provide fast, reliable, and complete solutions from fully qualified local engineers. Our services include: CCTV drain surveys, Drain mapping, Drain repair, Drain unblocking & cleaning, Grease trap & FOG management, Gutter clearance, High-pressure water jetting, Robotic cutting, Plumbing repairs, Pump station maintenance, Pre-planned drain maintenance, Soil Stack cleaning & maintenance, Tanker services. We specialise in working with commercial organisations spanning FM, hospitality and leisure, emergency services, housing associations, retail and distribution. As well as providing a safe, fast and efficient service, we can provide full reporting on our customers' spend and SLA achievement. We are totally flexible in our approach, whether that is representing an FM at a site or assisting a Housing Association in reducing their costs.

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Miele Professional 07771 816 406 / ela.hedges@miele.com / miele.co.uk Miele Professional is a global leader in premium commercial equipment, delivering high-performance solutions for facilities management across sectors including healthcare, hospitality, education, and corporate environments.

Renowned for German engineering excellence, Miele combines durability, efficiency, and sustainability in its innovative range of washing machines, dryers, dishwashers, and laboratory equipment. Designed for reliability and low lifecycle costs, Miele Professional systems help facilities teams optimise operational efficiency while maintaining the highest standards of hygiene and performance. With a strong commitment to environmental responsibility, many products feature energy- and water-saving technologies, supporting organisations in meeting their sustainability goals.

Backed by expert service support and tailored solutions, Miele Professional partners with facilities managers to ensure seamless operations, reduced downtime, and long-term value, making it a trusted choice for demanding commercial environments.

Mitsubishi Electric 07595 566 477 / michael.egan@meuk.mee.com / les.mitsubishielectric.co.uk Mitsubishi Electric offers an advanced range of cooling, heating, ventilation and controls solutions that provide accurate, energy efficient comfort all year round. Our dedicated team understand the key legislative and carbon reduction challenges facing facilities managers and can help you optimise your HVAC equipment so that it delivers the performance required whilst minimising emissions and run costs. We can help provide your occupants with complete comfort and wellbeing, whilst also ensuring you meet today’s energy efficiency and net zero carbon requirements.

Our comprehensive range of HVAC solutions are manufactured to exacting standards and supported with the highest level of pre and after sales service.

SFG20 07484 470 147 / Sebastian.Etchells@sfg20.co.uk / sfg20.co.uk Meet SFG20, the industry standard for planned and preventative building maintenance. Unique in the industry, SFG20 is a smart software solution that provides access to a growing library of over 1,500 maintenance schedules. These schedules are dynamically updated as legislation changes. SFG20 have developed Facilities-iQ, a new smart software solution to solve your FM challenges. Facilities-iQ is designed to upgrade your building maintenance and help you. With options to customise schedules and create service booklets, optimising your maintenance with SFG20 couldn’t be easier. Achieve compliance and ensure your buildings are safe, efficient, and always inspection-ready. For more visit Homepage (sfg20.co.uk)

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Shenton Group 07731 674 108 / nicole.wells@shentongroup.co.uk / shentongroup.co.uk We don't just deliver power. We deliver certainty. Shenton Group are the UK's leading technical experts in Standby Power, UPS, and Combined Heat & Power systems – trusted since 1982 by critical public services, healthcare, MOD, and major estates portfolios across the country. If you're managing multiple sites, fluctuating demand, or compliancecritical operations, our 360° service covers it all: permanent installations, generator rental, 24/7 maintenance with rapid nationwide response, fuel management, ATS panels, and full turnkey design-to-commissioning support – backed by in-house consultancy and BIM modelling. For large estates, single-supplier consolidation reduces procurement complexity and risk across your portfolio. For any site looking to strengthen resilience, our 24/7 emergency generator call-out means you always have a plan B. Whatever your power challenge – new build, ageing infrastructure, decarbonisation, or simply peace of mind – talk to the technical experts who treat your operational continuity as their own. Reliable Power. No Downtime.

No Crisis.

Simons-Voss Technologies Ltd 07717 307 254 / bruce.donald@allegion.com / simons-voss.com/en At SimonsVoss, we’ve revolutionised classic mechanical locking systems, replacing them with innovative, secure, digital technology offering features that go far beyond the traditional ‘lock and key’. For more than 25 years, SimonsVoss has been working to make lives and work safer, more comfortable and more economical with our technology – and we continue to innovate today.

SINGU 07802 484 763 / paul.kenny@singu.com / singu.com SINGU is a leading facilities and building operations platform, trusted by more than 2,000 organisations across 40+ countries and over 250 million sqm of property. A market leader across logistics, warehousing, commercial real estate, corporate workplaces, retail, quick service restaurants, healthcare, education, the NHS and wider public sector. SINGU and its connected platforms deliver a true end-to-end system, covering everything from a single source: reactive and planned maintenance, asset and compliance management, contractor management, mobile working, and ESG reporting — alongside space and property management and specialist Soft FM solutions for catering, cleaning, and workforce optimisation. Through this suite and embedded AI, SINGU delivers faster response times, stronger compliance visibility, an improved end-user experience, and the operational intelligence teams need to make informed decisions across their portfolios and FM operations. Clients include Prologis, P3 Logistic Parks, Logicor, SEGRO, CBRE, Savills, Colliers, Knight Frank, Compass, Westfield, AmRest, NHS Trusts, and Mitie.

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An Alliance Partner of

NAME CONTACT

We are a network of specialist facilities management companies providing industry-leading INFO expertise across all aspects of FM, specialising in all aspects of hard services.

Each company in our group brings unique, highly focused skills to the table and operates through direct labour - whether it’s technical maintenance, energy management, or security solutions. Together, we offer a comprehensive, integrated approach that delivers tailored solutions to meet the diverse and evolving needs of our clients.

With nationwide coverage, cutting-edge technology, and a commitment to excellence, we ensure that your facilities operate efficiently, safely, and sustainably.

NAME CONTACT INFO

Services We Offer NAME • 24/7 FM helpdesk & bespoke CONTACT web portal technology • Reactive INFO fabric and M&E maintenance (all trades covered) • Planned preventative maintenance & handyman regimes

• Full M&E Compliance testing and inspection (Gas / Electric / HVAC) • Fire & Security (fire alarms / extinguishers / emergency lights / intruder / access / CCTV) • Drainage (reactive, remedials, PPM) • Project works including refurbishment

• Commercial Cleaning, Pest Control & Grounds Maintenance • Commercial Roofing • Electric Vehicle Charging Points

Registered Office: Units 2222-2226, The Crescent, Birmingham Business Park, Birmingham, B37 7YE 01213 922722

www.coatfacilitiesgroup.com

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Syngenta Professional Solutions 07789 943 746 / gary.nicholas@syngenta.com / syngentappm.com/uk Syngenta is a global leader in innovation, delivering science driven chemical and digital solutions, across varied business sectors, operating across more than 90 countries, with a global annual turnover in excess of $33billion.

Syngenta Professional Pest Managment delivers integrated pest management solutions that Facility Managers, Asset Managers and Property Management professionals trust. From crop protection to managed landscapes and public health environments, Syngenta combines product performance, technical expertise, and ongoing support to help pest management professionals and their customers achieve outstanding, consistent, reliable results – sustainably. Syngenta Group is headquartered in Basel, Switzerland.

Thermatic Technical FM 07593 441 981 / g.rohrer@thermatic.co.uk / thermatictechnical.co.uk Thermatic Technical FM is a nationwide provider of hard facilities management services, delivering planned preventative maintenance, reactive maintenance, compliance and project solutions across complex, multi-site estates. Established in 1971, we support clients through a national team of directly employed engineers, technical specialists and support teams. Our delivery model covers HVAC, electrical, gas, fire & Security, water hygiene, plumbing and drainage. providing a single point of accountability across the asset lifecycle. We combine technical expertise with practical asset management, helping clients improve compliance, understand asset condition, plan lifecycle investment and reduce operational risk. Through integrated technology, real-time reporting and performance insight, we provide clear visibility of service delivery and asset performance, enabling informed decision-making and continuous improvement. Working across sectors including student accommodation, retail, healthcare, education, hospitality, residential and commercial property, we support over 8,500 sites nationwide, delivering safe, compliant and sustainable solutions built on technical excellence, innovation and long-term partnerships.

Towercraft UK 07769 011 270 / rohit@towercraft.io / towercraft.io Towercraft is redefining façade maintenance through the integration of robotics, inspection visibility and lowimpact cleaning technologies. Designed for modern commercial buildings, the company’s robotic systems support the maintenance of glass, aluminium, composite and coated metal façades while reducing operational disruption and working-at-height exposure. Unlike traditional façade cleaning methods that often rely on aggressive highpressure washing, Towercraft uses controlled low-pressure techniques combined with specialist brush systems and environmentally conscious solutions. This approach helps protect sensitive surfaces, seals and coatings while improving long-term façade performance. “One Visit. Multiple Outputs. Zero Height Risk.” A single robotic operation delivers both cleaning and inspection outputs - reducing the need for multiple contractors, repeat visits, and duplicated access costs. Alongside cleaning, the system also provides inspection visibility across difficult-to-access areas, helping facilities managers, property managers and landlords, identify contamination build-up, surface deterioration and maintenance risks earlier.

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True Group 07773 777 898 / adam@true.tech / true.tech True Group is a leading energy and sustainability consultancy that helps organisations cut energy costs, reduce carbon emissions and make confident investment decisions. We combine expert consultancy, market-leading procurement strategies and our proprietary digital platform to simplify complex energy and sustainability challenges. Operating across Europe, we help businesses gain greater control over their energy spend, improve efficiency and deliver measurable sustainability outcomes. From securing better energy prices and recovering hidden costs to developing net zero roadmaps and renewable energy projects, we turn complexity into clear, actionable strategies. Our approach is built on three core promises: Clarity. Control.

Confidence. We provide the data, expertise and technology organisations need to make smarter decisions, reduce risk and unlock long-term value. By 2030, our mission is to save customers £2 billion in energy costs and 2 million tonnes of CO₂, proving that commercial success and sustainability can go hand in hand.

Your Asset 07950 683 703 / matthew.cunliffe@your-asset.co.uk / your-asset.co.uk Your Asset provides a resource for existing maintained estates which lack in-house time and expertise, or are looking to improve, in the keeping of accurate and updated maintainable asset information. With the support from us, our clients will be able to gain a current and concise information record to meet requirements such as government mandates (The Building Safety Act 2022).

Good information provides efficiencies to be made such as allowing the building owners to be proactive, rather that reactive in estate O&M activities. An accurate & consistently updated digital record of asset information provides a foundation to enable the principles of a Golden Thread and adoption of AI from a strong data set.

Zencontrol Ltd (UK) 08450 755 884 / adam.jones@zencontrol.co.uk / zencontrol.co.uk zencontrol is a manufacturer of lighting and control products including Emergency Luminaries, control gear and lighting control systems incorporating DALI, supported by exceptional service at every stage. From design and specification through to commissioning and ongoing support, we ensure every system performs as intended throughout its lifecycle. zencontrol's configurable solutions are designed to meet any lighting specification and budget, while reducing long-term running costs and carbon footprint to improve energy efficiency and support sustainability. Our reputation is built on product quality, responsive after-sales service, and long-term client relationships. We remain actively involved after project completion, providing maintenance, technical support, and system health checks to keep installations operating efficiently. The approach we take is by investing in product development and technology, we stay at the forefront of the automated lighting control industry, delivering advanced solutions backed by dependable expertise and support. All zencontrol system components are backed by a 5-year warranty.

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22nd October 2026 Hilton London Canary Wharf The FM Technology Forum brings together innovative solution providers and senior FM professionals to forge valuable business relationships across all stages of the FM cycle. Designed for industry leaders, this event focuses on enhancing knowledge of the latest technologies that support FM roles. It’s also an excellent platform for suppliers to showcase cutting-edge solutions and services driving innovation in the sector.

Explore how our event unfolds here

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01992 374064

p.oakman@forumevents.co.uk

FM Forum & FM Technology Forum