eCommerce Forum July Guide

9 T H J U LY 2 02 6 H I LTO N C A N A RY W H A R F

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CONTENTS

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e’re delighted that you have chosen to join us at the eCommerce Forum – a unique event, tailor-made to meet your individual requirements. We have carefully planned out your itinerary to ensure your time here is worthwhile: Connect with businesses relevant to your current and forthcoming projects in our matchmade one-to-one meetings.

And let’s not forget the networking – we’ve created a relaxed environment for you to form new partnerships, with ample opportunities to mix with peers during the buffet lunch and coffee breaks!

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Our Partners

6

Itinerary

8

Seminars

12

Dates for your Diary

10

Delegates

14

Supplier Directory

Follow us on socials

@forumeventsltd #FEeComForum

@forumevents #forumevents

eCommerce Forum

For more information about our event, contact: Mark Connell - Portfolio Sales Manager on 01992 374083 or m.connell@forumevents.co.uk Connor Byrne - Senior Delegate Sales Manager on 01992 374087 or c.byrne@forumevents.co.uk Melanija Damarodaite - Delegate Sales Executive on 01992 374073 or m.damarodaite@forumevents.co.uk

Brought to you by

@ForumEventsLtd

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Our Partners

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Our Partners

Partners & Supporters

The eComm Mixer Sponsors

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Itinerary 08.45 - 09.25 Opening Presentation ‘The 840-Agent Stack: An AI Layer Over Your Entire Ecommerce Data’ Mihai Vatavu Omniconvert Meeting Room 3/4/5

09.30 - 10.00 Seminar ‘How to Sell More Online’ Kaspar Szymanski Keynote Speaker Meeting Room 3/4/5

10.05 - 12.40 Face to Face Meetings Quayside Suite

12.40 - 13.25 Networking Buffet Lunch Cinnamon Restaurant

13.25 - 13.50 Seminar ‘Mind the Gap. How to fill the zero-click void’ Joseph Hirst SOZO Meeting Room 3/4/5

13.55 - 16.20 Face to Face Meetings Quayside Suite

16.25 - 17.00 Seminar ‘Why Most CRO Fails (And What Actually Drives Revenue)’ Oliver Kenyan Conversionwise Meeting Room 3/4/5

17.00 - 21.00 The eCom Mixer: Networking Drinks Sipping Room Canary Wharf

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Intelligent offers boost your bottom line Drive results while protecting your brand and margins

Request a demo

Try us for free

Ready to find out how RevLifter can help your eCommerce performance?

We’ll show you how our platform and services can drive incremental improvements in revenue and margins.

Visit revlifter.com/demo

90 DAY POC

Seminars THURSDAY 9TH JULY

08.45 – 09.25

“The 840-Agent Stack: An AI Layer Over Your Entire Ecommerce Data” The next competitive edge in ecommerce isn’t a better tool, it’s a better stack architecture.

This session breaks down how an agent-based AI layer transforms scattered data into compounding decisions.

Mihai Vătavu sits at the intersection of engineering, sales, and AI. As Senior Account Executive at Omniconvert, he partners with eCommerce leaders to turn data into compounding revenue through CRO and Customer Lifetime Value Optimization. With 8+ years in consultative sales, an engineering degree, and hands-on experience with AI tools, he understands what it takes to put AI to work, not just talk about it. At E-Commerce Forum London, Mihai presents The 840-Agent Stack: a blueprint for layering AI across your entire ecommerce stack, from acquisition to retention.

Mihai Vatavu Senior Account Executive Omniconvert

09.30 – 10.00

“How to Sell More Online” Former senior Search Googler and SEO expert Kaspar Szymanski shares from his real Google Search insights and explains how to grow ecommerce website rankings, converting traffic and online sales. Based on real life case studies, the presentation includes instantly applicable hands on advice and is concluded by a live Q&A with the audience. Join and get answers to your SEO questions!

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Kaspar Szymanski Keynote Speaker

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Why signal consistency is almost everything for ecommerce platforms Why large platforms fail and how to prevent it How to prioritise SEO to succeed

Kaspar Szymanski a renowned SEO expert, former senior member of the famed Google Search team and among the very few with extensive policy driving, webspam hunting and webmaster outreach expertise. Nowadays Kaspar applies his skills to recover websites from Google penalties and to help clients to grow visibility of their websites in search engines results.

Seminars THURSDAY 9TH JULY

13.25 - 13.50

“Mind the Gap – How to fill the zero-click void” eCommerce brands are losing net new customers from a gap created by the decline of Organic search traffic. Consumers are now discovering and shortlisting brands inside AI Mode, ChatGPT, Perplexity and Gemini before they visit a single website.

This session puts data behind what is really happening in search, and how your brand can win in the zero-click era.

With over 30 years of experience in design and marketing, Joseph Hirst is the Marketing Director at SOZO Design, a full service digital marketing agency that provides branding, websites, and marketing to SMEs with high growth aspirations. He is passionate about helping their clients achieve their goals and grow their businesses with creative and effective digital solutions.

Joseph Hirst Marketing Director SOZO

16.25 – 17.00

As the Marketing Director, Hirst is responsible for widening the reach of SOZO Design to new customers, keeping in close contact with our current ones, and steering the Digital Marketing team. He has a Google Ads Search Certification and a strong background in online marketing, web design, and graphic communications. Joseph enjoys working with a talented and diverse team of designers, developers, and marketers, and collaborating with partners and stakeholders across various industries and sectors.

“Why Most CRO Fails (And What Actually Drives Revenue)” This seminar breaks down why traditional CRO approaches fail to deliver meaningful growth and how focusing on bigger, high-impact decisions across the entire customer journey drives real revenue. Drawing on insights from 600+ winning tests and over a decade of experience, it introduces the “Post-Click Growth Model” — a framework focused on optimizing everything that happens after the click, from offers and landing pages to UX, pricing, and messaging.

Oliver Kenyan Co-Founder Conversionwise

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Most brands don’t have a conversion problem — they have an offer problem Sending traffic to product pages kills performance — landing pages convert intent Design alone doesn’t convert — decision-making and structure do Pricing is one of the most underutilised but powerful growth levers Increasing AOV is often easier than increasing conversion rate Messaging clarity beats creativity — if users don’t understand, they don’t convert Conversion happens across the entire journey, not one page AI gives speed, but strategy and direction drive results Final principle: Find the biggest lever › Fix it fast › Repeat

Oliver Kenyan is cofounder of ConversionWise and has pioneered the conversion rate optimization landscape since 2013. His company of conversion rate experts have worked with over 3500 brands including E-commerce giants such as GFUEL, SlimFast and BodyBuilding. com, to influential figures like Lionel Messi and Rob Lowe. He has an unhealthy obsession with turning clicks into customers.

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Delegates ADM Protexin

Ecommerce Director

Arsenal Football Club

Ecommerce Lead

Audiomovers

Head of Commercial

Bayley & Sage

Ecommerce Manager

BetterBody Foods & Nutrition

Ecommerce Director

Cancer Research UK

Head of eCommerce

Champion Timber

Marketing Manager

Club Med

Trade Marketing and Meetings & Events Executive

Co-op

Lead Product Manager

Cult Mia

Head of Ecommerce E-Commerce Manager

Euro Car Parts Ltd

Head of eCommerce & Retail Trading

Fanattik

Head of Marketing & Digital

Flawless UK Vape Distribution Ltd

Ecommerce Manager

Gap Inc.

Senior E-commerce Commercial Manager

Harrow Business Services Ltd

Ecommerce and Marketplace Manager

I.grunwerg/Knives from Japan/Globalknives

Director

IWSC (a21)

Head of Marketing

Kai Collective

Head of Operations

Leiho

CEO & Co-Founder

Love Corn

Head of Marketing

MADFUN

Director

Mellcrest Ltd

Head of Ecommerce

Milina London

Ecommerce and Marketing Operations Manager

Morleys Department Stores Ltd

Ecommerce Manager

MV.Health

Head of Marketing

Nokwol

Ecommerce Manager

Nomad Foods

Senior Category Developments & Ecommerce Manager

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Nutriderm Labs

Co-Founder & CEO

OBJKTS Jewelry

Marketing & Ecommerce Director

Rodial

Head of Ecommerce

Shakeup Cosmetics

Director

Shayandblue

Managing Director

Sofas & Stuff

Head of Digital Marketing

Superoom

CEO

Sushisamba Group

Head of Digital Marketing

The Original Baker Ltd

Head of Marketing

The Whisky Exchange

Senior Ecommerce Manager

Turtle Wax Inc

Global Head of DTC

Veronica De Piante

Head of Ecommerce

White Claw (Mark Anthony Brands International)

Senior Director Digital Operations

Xiaomi Technology

Head of Ecommerce

You Must Create

Ecommerce Director

Personalize every touchpoint from inbox to cart

Cross-channel marketing automation platform Email | Web personalization | SMS | WhatsApp Retargeting | Chat | API dotdigital.com

Dates for your Diary

10th September 2026 Hilton Canary Wharf

Hilton Canary Wharf

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12th & 13th October 2026

4th February 2027

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The Manchester Deansgate Hotel

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21st October 2026

Hilton Canary Wharf

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ALSO LET

KNOW YOUR EXPERIENCE!

Supplier Directory 26PMX 07958 649 426 / liam.mcnally@26pmx.com / 26pmx.com 26PMX is an award-winning performance marketing agency with nearly 20 years of experience helping ambitious brands turn potential into measurable performance. We specialise in three core areas: paid media performance, organic media including AI search optimisation, and marketing data and measurement, delivering data-led strategies built for how audiences discover brands today. As search shifts from traditional engines to AI-powered answers, we help brands stay visible and competitive, combining first-party data, automation, and full-funnel execution to drive sustainable growth. We partner with category leaders, including Fortnum & Mason, HOKA, Wilko, Corinthia Hotels, Asda Money, and Mitchells & Butlers, driving the growth that keeps them ahead. As part of MSQ, one of the world’s fastest-growing marketing groups, we’re proud to be a certified B Corp, committed to sustainable growth and innovation.

Alchemy Network Ltd 07827 941 360 / oliver.wollaston@alchemy-network.co.uk / alchemy-network.co.uk Alchemy Network run Europe’s largest Marketing, Advertising & Ecommerce Tech Innovation Programme, called The Discovery Programme, for 500+ of the world’s biggest brands & agencies including HSBC, PepsiCo, Samsung, Tesco, Diageo and many more. Whilst marketing & ecommerce teams recognise that keeping pace with digital technology is important to their business, in reality it is difficult and time consuming to do. We solve this problem by identifying the most exciting, disruptive and relevant-to-you technologies in the market today, and then showcase x3 of these via a light-touch (just 1 hour / 3 months), bespoke innovation program on Zoom/Teams. Benefits include education, inspiration, and innovation. The service is free of charge (which I can explain if we meet!).

Arsenalia 07774 037 549 / khalid.khan@arsenalia.com / arsenalia.com/en Arsenalia helps ecommerce and retail brands turn digital ambition into practical, measurable delivery. We are not a software vendor selling a fixed solution. We work with brands to understand their business needs, assess the right technology options, then design, implement and support the solution that best fits their ecommerce environment.

We are trusted by leading global brands to support critical ecommerce and digital transformation initiatives, with many client relationships built over several years. That long-term trust reflects our ability to deliver consistently, work collaboratively, and support brands as their digital needs evolve. Our strength is combining commercial understanding with technical delivery. We help brands improve customer experience, modernise ecommerce capability, connect systems, unlock better use of data, and identify where AI and automation can create real operational value.

For Ecommerce Forum buyers, Arsenalia is a practical partner for moving from strategy to execution.

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Brevo 07754 867 860 / alexander.gladley@brevo.com / brevo.com With Brevo, manage the entire customer journey from one powerful Customer Platform - for marketing, CRM, loyalty, and sales. Unify fragmented customer data and orchestrate omnichannel campaigns across email, SMS, WhatsApp, push, mobile wallet, chat and more. Accelerate workflows with Brevo AI, automate marketing journeys and cultivate lasting customer relationships. Over 500,000 organisations worldwide, including Decathlon, The Kooples, and IKEA, choose Brevo to deliver exceptional customer experiences, maximise marketing efficiency, and accelerate revenue growth. With 24/7 expert support and an intuitive interface, Brevo is built for organisations of all sizes. At Brevo, we help marketers boost engagement and growth: - BORA achieved an 85% open rate for seasonal WhatsApp campaigns, driving engagement and sales. #WhatsAppMarketing #OmnichannelMarketing - Promod recovered 9% more abandoned carts by optimising re-engagement journeys. #Automation - The Kooples digitised its loyalty program, increasing revenue per customer by 89% with mobile wallet and push. #Loyalty #Retention

Conversion Rate Experts 02033 686 212 / dave.redfern@conversion-rate-experts.com / conversion-rate-experts.com Conversion Rate Experts is the world’s leading conversion rate optimization (CRO) agency, trusted by brands including Amazon, Apple, Google, Facebook, and Dropbox. Since 2006, we’ve helped businesses in 41 countries and 11 languages grow faster through rigorous, data-driven experimentation. We pioneered the practice of scientifically A/B testing every recommendation, helping shape the CRO industry as it exists today. Our team combines entrepreneurs, scientists, strategists, and former leaders from companies such as Google, eBay, and Ogilvy. Using our proprietary Wins Database—built from 19 years of experiments and billions in client revenue—we identify proven strategies that increase conversions, sales, and profit. We’re authors of the Amazon #1 best-selling book Making Websites Win, recipients of two Queen’s Awards, and trusted advisors to companies worldwide. Above all, we’re obsessed with discovering what truly makes websites win—and proving it through measurable results.

CTI Digital 07843 910 948 / p.cunningham@ctidigital.com / ctidigital.com CTI Digital is a full-service digital agency of 150+ specialists, each ready to help ambitious brands drive demand. We deliver impactful results across strategic consultancy, website design and development, and digital marketing, with particular strength in eCommerce. Our work spans household names and specialists alike, from Little Greene and Polyflor to Chester Zoo and Wynsors, each trusting us to turn their online presence into measurable growth. Using over two decades of industry experience as a foundation, we provide nextgen solutions as part of a lasting partnership. Join hundreds of clients across multiple sectors, including eCommerce, that put their trust in our bold vision.

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Culina Group 07970 650 126 / cmurphy@iforcegroup.com / iforcegroup.com Culina brings together iForce and Great Bear to deliver a fully integrated, end-to-end supply chain solution for retail, FMCG and ecommerce. As the UK’s leading specialist in this space, we combine Great Bear’s strength in high-volume, retail-ready ambient warehousing with iForce’s expertise in multichannel fulfilment, ecommerce operations and returns management. This unified approach enables us to support retailers, brands and pureplay ecommerce businesses with scalable, flexible solutions that adapt to changing consumer demand.

From inbound logistics and storage to fulfilment and final mile, Culina provides a seamless, omnichannel supply chain. Supporting over 1,000 customers nationwide, we focus on operational excellence, innovation and sustainability— helping our partners enhance service, drive efficiency and achieve long-term growth in an increasingly complex retail landscape.

DECTA 07484 022 868 / anna.bykova@decta.com / decta.com DECTA is a global payment technology provider offering comprehensive solutions, including acquiring, issuing, processing and a white-label gateway, alongside a digital banking platform. DECTA serves merchants, banks, PSPs, and fintechs, delivering tailored, accessible and flexible payment services. Operating through offices across Europe (Ireland, Cyprus, UK, Latvia), DECTA empowers businesses to innovate and scale. DECTA’s platform is fully authorised with direct Mastercard and Visa licenses, UnionPay International certification, and integrates with numerous global and local payment methods. Choose DECTA for fast, reliable and customisable payment solutions that grow with your business.

DNA Payments 02046 005 284 / alex.witts@dnapaymentsgroup.com / dnapaymentsgroup.com DNA Payments brings simple, unified payments to businesses that care deeply about their customers’ experience. Its enhanced modern end-to-end payments platform utilises an in-house gateway, a proprietary acquiring platform, and a network of integrations to deliver simple and reliable acceptance. Businesses receive an easy-to-use, interconnected portal that gives absolute control of their payment stack, with solutions for Ecommerce checkouts, POS, and Pay by Link, as well as a range of card acceptance and alternative popular payment methods such as Alipay+. Every payment is connected via a Common Token, enabling effortless tracking of customer journeys. With offices in London, Hull and Nottingham, as well as dedicated remote and field teams, we’re now 300+ people and growing fast!

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Dotdigital EMEA Ltd 02045 762 751 / tash.halligan@dotdigital.com / dotdigital.com Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. Trusted by over 4,000 brands across ecommerce, retail, not-for-profit, education, financial services, and other sectors, Dotdigital enables marketers across the globe.

Headquartered in London and established in 1999, Dotdigital is focused on building trusted, connected, and future-proofed solutions that empower customer-obsessed businesses.

Dotsquares Ltd 01273 575 190 / neha.kurup@dotsquares.com / dotsquares.com Dotsquares is a global AI-powered digital commerce partner with 24+ years of experience helping brands accelerate ecommerce growth through intelligent technology, seamless integrations, and scalable solutions. With 1,200+ specialists, 27,000+ successful projects, and 15,000+ clients worldwide, we support enterprises, retailers, agencies, and growing brands across Shopify plus, Adobe Commerce (Magento), BigCommerce,WooCommerce and ServiceNow. We deliver end-to-end ecommerce solutions, including platform development, AI integration, composable and headless commerce, ERP, CRM and marketplace integrations, performance optimisation, and conversion rate optimisation (CRO). Our AI expertise enables personalised shopping experiences, AI product recommendations, conversational commerce, marketing automation, predictive analytics, and agentic AI workflows that streamline operations and increase revenue. Whether modernising existing ecommerce platforms or delivering AI-first commerce strategies, Dotsquares helps businesses improve customer experience, optimise operations, increase conversions, and scale with confidence.

Ecommerce Intelligence 07525 498 527 / chris@christurtonecommerce.com / ecommerceintelligence.io Ecommerce intelligence is one of the UKs biggest Amazon agencies. Working with some of the biggest brands, we cover catalogue growth, marketing, intellectual property support, advertising and every element to marketplace growth. We also support brands on Tiktok, Ebay, B&Q and many more.

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Eskimoz 02045 255 581 / dan.pala@eskimoz.co.uk / eskimoz.co.uk AI has changed online journeys forever. Within a few prompts, your customers can find you and decide whether they want to shop - or not. You have to create impact. You need an agency that can navigate this paradigm shift. One that understands the people behind the search and can find your tribe, wherever they exist across the digital landscape.

You need Eskimoz. We’re your partner in growth. We collaborate with ambitious brands to help them scale across organic search, PPC, paid social and programmatic, leveraging data and consumer research to achieve precise, effective campaigns. We’re not silent activators. We’re innovators, leveraging the power of AI and our own proprietary technology to deliver meaningful outcomes. With more than 200+ consultants across the globe, we’ll help you get found everywhere - and make it count. Named Best Large Integrated Agency, EU Search Awards 2026.

Exactly.com 01727 884 600 / attilio.m@exactly.com / exactly.com Exactly.com is a payment provider built for e-commerce businesses with big plans and no patience for overpaying to accept payments. UK card processing from 0.7% + £0.08 per transaction, with no monthly fees or hidden costs.

On average, our clients reduce payment processing costs by 27% compared to their previous payment provider. If you’re scaling and your payment costs are scaling too, something is broken. Because most fintech providers weren’t built for you.

High fees disguised as “pricing tiers” | Rigid contracts | Support that ignores your requests We do things differently. From Visa and Mastercard to ApplePay, GooglePay, Open Banking, and local methods, everything you need in one place, without friction.

• Lower fees that can actually beat your current provider • No hidden costs, no monthly fees, no surprise charges • Flexible rolling reserves and settlements on your terms • Real human support, no chatbots, no loops Let’s meet.

Experion Technologies UK Ltd 07760 923 434 / experionglobal.com Experion Technologies is a trusted global digital transformation and product engineering company. Through our Experion Digital wing, we specialize in digital commerce, mobility, customer engagement, and modernizing technology infrastructure - helping organizations deliver seamless and engaging customer experiences.

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GFS 07867 308 295 / gfsdeliver.com See delivery differently with GFS! We simplify shipping & returns management for eCommerce retailers looking for seamless parcel shipping solutions in the UK, Europe and worldwide. We offer single access to a whopping 1000+ services across multiple carriers, countries & channels for domestic and international shipments in 220+ countries. As the UK’s first and leading managed multi-carrier service, we ship over 30 million parcels a year, bagging us the buying power to offer competitive rates for our customers, which include Sony, Casio, Vax, Slimming World, Mamas & Papas, etc. Our proprietary Enterprise Carrier Management (ECM) technology, top-notch expertise and pro-active support give you the flexibility to scale your business and manage complexity in a changing trading environment. With GFS, it’s one partner, one contract, one invoice and one IT integration offering a world of limitless possibilities. Delivery doesn’t have to be complicated; see delivery differently.

ICS-digital 01134 301 272 / Martin.Calvert@ics-digital.com / ICS-digital.com ICS-digital is a multilingual marketing and translation agency that helps eCommerce marketers excel across SEO, AI, content, digital PR, PPC and much more. We work at local, national and global scale to fuel relevant rankings, growth, traffic and conversions in eCommerce and the most competitive sectors worldwide - in up to 100 languages. We’ve recently launched our full-service AI proposition - Distinctiveness Intelligence - and every fortnight we welcome the most insightful marketers onto our podcast - to listen, search forr ICS: Everything Digital on Apple or Spotify

Magebit 02045 787 836 / sintija.zigure@magebit.com / magebit.com Magebit is a full-service eCommerce agency that delivers solutions you didn’t know were possible. We are a team of over 150 digital commerce specialists. Our priority has always been building genuine, long-term partnerships - this is why when businesses become our clients, they stay our clients. Trusted by globally recognized brands like Snap-on, Dunkin’, Henry Schein, Daimler, Volkswagen, The Body Shop, Hydro Flask, and others. Magebit is most known for the ability to excel in highly complex and demanding projects, and is currently ranked as #1 Magento Agency world-wide. One advantage that Magebit holds over many other competitors is the people and in-house expertise. Not only we have the top 1% Magento developers but also growth teams such as SEO, AI Optimization, infrastructure and security team (AWS, Azure, kubernetes, docker, etc). We work with Magento/Adobe Commerce, Shopify Plus, B2B and more.

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Merx 07809 731 790 / pcammerini@hellomerx.com / hellomerx.com Merx is an AI-powered commerce solution that helps brands unlock WhatsApp as a high-performing revenue channel.

We enable businesses to engage customers where they already spend their time through two-way personalised conversations that drive measurable growth. Merx supports the full commerce and marketing journey on WhatsApp, from personalised marketing campaigns and AI-driven product recommendations to customer support to retention, brands can deliver highly relevant experiences at scale. As engagement declines across traditional channels like email and SMS, leading brands are turning to conversational commerce and seeing clear ROI from hyper-personalisation on WhatsApp. Customers using Merx typically see up to 38% AOV uplift, 90% open rates, 20% conversion rates and 44x ROAS from the WhatsApp channel. We work with retail brands including Benefit Cosmetics, LVMH Group, and Napiers. We are happy to run live WhatsApp demos and walk through real customer case studies during the event.

Omniconvert +40751 091 788 / sorin.enache@omniconvert.com Convert Traffic into Customers Explore helps you back experiments with data by running A/B tests, personalization, and overlays to increase the number of conversions from existing traffic. Lower acquisition costs, acquire more customers, and boost revenue – Try Explore Today.

On Tap OÜ 02045 722 999 / grace@ontapgroup.com / ontapgroup.com On Tap is among the leading eCommerce agencies with over 20 years of experience and a global team of 400+ experts. We won the eCommerce Awards 2025 for Best Full-Service eCommerce Agency and Best B2C UX in eCommerce. Our services include end-to-end digital commerce solutions across all major platforms, including Magento, Adobe Commerce, Shopify, BigCommerce, WooCommerce, and Shopware. These encompass Strategic Consulting & eCommerce Planning, Custom Design & Development, Conversion Rate Optimisation (CRO), Platform Migration & Integration, Digital Marketing & Growth Solutions, and 24/7 Support & Training. We also provide tailored solutions for B2B and B2C businesses, plus Carbon, our accelerated platform designed to speed up your launch. As your long-term strategic partner, we’re focused on your growth. We don’t just build websites; we craft high-performing digital experiences that drive conversions, delight customers, and deliver measurable results. From launch to scale, we turn your eCommerce ambitions into sustainable revenue and lasting success.

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Paynt 07919 651 280 / b.mash@paynt.com / paynt.com Paynt is a technology company offering “Acquiring-as-a-Service,” a comprehensive infrastructure for fully integrated payment solutions. Our global reach enables omni-channel capabilities across the UK, EU, USA, and Canada, supporting digital wallets like Google Pay and Apple Pay alongside major card schemes - Mastercard and Visa. Our e-commerce solutions feature a variety of SDKs and APIs designed for seamless and flexible integration with any existing client products significantly accelerating your time to market. Additionally, we equip merchants with robust e-commerce tools, including one-click payments, frictionless checkout, and integrations for popular shopping carts such as Shopify, Woo Commerce and more. In addition to robust e-commerce solutions, Paynt also offer POS, SoftPOS and integrated EPOS payments and an award-winning Tipping app.

Proximus Global +38 1602 692 077 / inenkovic@telesign.com / proximusglobal.com Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle. Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.

Quantcast +35 3899 557 237 / ken.mcdermott@quantcast.com / quantcast.com Quantcast is the AI-powered ad platform built for performance marketers. Leveraging nearly 20 years of expertise, our mission is to radically simplify open internet advertising. We harness AI and machine learning to deliver superior audience intelligence and drive exceptional campaign performance. With real-time audience intelligence, end-toend workflow simplicity, and future-proof cookieless reach, Quantcast helps advertisers and agencies of all sizes understand audiences deeply, act faster, and turn ad spend into measurable growth.

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Resolvable 0330 229 2112 / resolvable.com **Transform your customer service with AI and expert people.** Resolvable combines AI technology with expert human support to automate service, improve quality and scale confidently. **Robo** – AI Customer Platform Automate conversations across email, chat and messaging with AI Customer Agents, AI Agent Assist and AI Knowledge Management. Robo provides instant answers, identifies knowledge gaps and hands customers to human agents when needed. **Profile** – AI Quality Assurance Review 100% of customer interactions automatically to measure quality, monitor compliance, identify coaching opportunities and uncover operational insights. **Team** – Customer Service Outsourcing Experienced UK and offshore customer service teams that become an extension of your brand, providing empathetic support whenever human expertise is required. Whether you’re looking to automate, improve customer satisfaction, reduce costs or scale, Resolvable delivers the technology and people to make it happen. GDPR compliant and certified to ISO 27001, ISO 9001 and ISO 22301.

RevLifter 07367 132 131 / stewart.obrien@revlifter.com / revlifter.com RevLifter helps eCommerce brands get more from their promotions. Not more discounts. More results. Most retailers rely on blanket offers that go to everyone, regardless of whether they actually need an incentive to buy. The result?

Margins take a hit, brand value suffers, and a huge chunk of promotional spend goes to people who were going to purchase anyway. We fix that. Our platform analyses shopper behaviour onsite and deploys targeted promotions that change what people do. Stop abandonment. Grow basket sizes. Shift stubborn stock. Protect margins. All without turning your site into a perpetual sale. We work with mid-market and enterprise eCommerce brands across fashion, retail, health, and beyond. Clients include Radley, Club L London, and IT Luggage.

If your promotions are costing more than they should and delivering less than they could, we should talk.

Sozo Design 01242 511 912 / joseph@sozodesign.co.uk / sozodesign.co.uk SOZO is a B Corp digital growth agency for ecommerce and purpose-led brands, delivering sustainable growth through creativity and innovation. Not defined by service, but by objective, SOZO helps brands Create, Grow and Convert. Create is about building a brand and digital experience that feels premium, performs flawlessly, and gives customers confidence to buy. It clarifies who you are, sharpens your positioning, and sets a strong foundation for everything that follows. Grow focuses on increasing qualified demand. We help you reach the right audiences, improve visibility across search and AI-led discovery, and build momentum with smart, measurable marketing that scales.

Convert turns interest into action. We remove friction in the customer journey, improve landing page performance, and use data-led insight and testing to increase conversion rate, revenue per visitor, and customer lifetime value. Our integrated teams combine creative, marketing and tech with strategic thinking to accelerate growth.

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VINSINFO +91 9976 337 000 / manikandan.k.p@vinsinfo.com / vinsinfo.com VINSINFO is a 26-year-old IT services company with over 20 years of deep expertise in eCommerce engineering.

We help brands build, scale, and optimize modern commerce experiences through robust storefront development, enterprise integrations, AI-powered solutions, and custom engineering. With a team of 230+ professionals, we have successfully delivered 100+ commerce stores for global brands across B2B and B2C segments. Our capabilities span Shopify, BigCommerce, Magento, AI Commerce, ERP/CRM integrations, and digital transformation.

At VINSINFO, we combine legacy engineering excellence with future-ready innovation to solve complex commerce challenges at scale.

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Connect.

Collaborate.

Elevate.

9th July 2026 - 5pm The Sipping Room Sponsored by:

Expand Your Network Engage with key industry figures.

Unlock Opportunities Discover new collaborations and partnerships.

Premium Experience Enjoy drinks, canapés, and a great atmosphere.

The Mixer is the ultimate networking event for industry leaders, innovators, and decision-makers. Meet like-minded professionals, explore new opportunities, and build valuable connections in a relaxed setting.

Join us and experience the power of networking!

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10th September 2026 London Canary Wharf

SEMINARS

Join educational sessions and panels led by top industry experts. Discuss current trends and best practices to enhance your skills and knowledge.

ONE-TO-ONE MEETINGS

The summit pairs buyers with leading suppliers through personalised one-to-one meetings, fostering connections and exploring business opportunities in a relaxed setting.

Explore how our event unfolds here

01992 374095 j.sammon@forumevents.co.uk

NETWORKING

Like-minded individuals will have the chance to connect with peers, build new business relationships, strengthen existing ones, and discuss industry advancements.

Smarter Payments Summit

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