July 2020
HEALTH GROWS HERE.
8 A Most Memorable Farewell
While ensuring social distancing guidelines are kept, staff members of Fort Belvoir Hospital gathered to celebrate the discharge of a patient on June 12, 2020.
14 Summer PCS Plans Altered by COVID-19
Service members move from location to location as part of the military lifestyle. Families have to juggle multiple tasks during a permanent change in station, or PCS, from the physical task of moving belongings to the paperwork involved with switching medical providers.
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18 122nd U.S. Navy Hospital Corpsman Birthday
Keeping COVID-19 Guidelines in mind, staff of FBCH came together to celebrate the 122nd Birthday of the U.S. Navy Hospital Corpsman on June 17, 2020.
20 245th U.S. Army Birthday
Even during the midst of a pandemic, the Belvoir Hospital staff took time, with social distancing in mind, to honor the 245th Birthday of the United States Army on June 12, 2020.
Fort Belvoir Community Hospital Command Director Captain Cynthia Judy Chief of Staff Colonel Clinton Schreckhise Command Senior Enlisted Leader
Command Sergeant Major Kristy Cortner
Mission Committed to outstanding patient experience through safe, quality, compassionate care for all we serve.
Vision The premier Community Health System, leading the nation in innovative healthcare and well-being.
Values • • • • • •
Member and Partners Organizational and Personal Learning Patient and Family-Centered Excellence Valuing Workforce Engaged Leadership Stewardship
The Shift Report Staff Editor in Chief
Stephanie Grooms
Editor(s)
Reese Brown
Digital Art
Stephanie Grooms and Tobias Morelli
Announcements
LaTonya Jackson
“We Lead ... One Team!” The views expressed in this publication do not necessarily reflect the official policy or position of Fort Belvoir Community Hospital, the Defense Health Agency, Department of Defense, or U.S. Government. Discussion of any commercial products within this publication does not create nor imply any Federal/DoD endorsement. Unless otherwise indicated (and except for “by permission” and copyright items), materials may be reprinted provided credit is given to photographer and the author.
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Available Services During COVID-19 Disclaimer: This represents Fort Belvoir Community Hospital's current plan for delivering services as of June 15, 2020. As conditions and circumstances change this list may also be updated. During this time of national emergency, Fort Belvoir Community Hospital is committed to providing timely access to medical care for those who need it the most, while protecting patients and staff from unintended illnesses resulting from exposure to others. To ensure Belvoir Hospital's healthcare professionals are poised to support an increased need for acute patient care and minimize risk to all, certain services and programs have been delayed/reduced or provided through telehealth options at this time. Please see the following list for all affected areas. We will update this list as the situation evolves, so please keep an eye out for additional changes.
• Department of Anesthesia • Audiology Service • Department of Behavioral Health • Chapel Services • Dental Services • Elective Surgeries and Routine Procedures • Family Medicine and Internal Medicine • Hematology/Oncology • Joint Medical Readiness Center (JMRC) • Nutrition Services and Dining • Occupational Health Clinic • Optometry Service • Department of Orthopedics • Department of Pathology
Please click here to view important information regarding the operations of the various clinics/services listed below.
• Department of Pediatrics • Department of Pharmacy • Public Health Nursing • Department of Radiology • Red Cross • Release of Information • Sleep Studies • Sports Medicine
• Allergy • Cardiology • Dermatology • Endocrine • Gastroenterology • Infectious Disease • Neurology • Pulmonary • Rheumatology 4
If you think you have COVID-19, please stay home and take care of yourself, avoiding contact with others as much as possible. If you have questions or symptoms you would like to discuss with a healthcare professional, call the 24/7 Nurse Advice Line (NAL) at 1-800-TRICARE (874-2273), select option 1, then option 2, visit MHSNurseAdviceLine.com for a web or video chat, or send a secure message through the TOL Secure Messaging function. Beneficiaries also can call the Integrated Referral and Management Appointing Center (IRMAC) at 855-227-6331, which can offer inperson appointments or even virtual appointments from their home.
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Patient Parking Guidance In an effort to protect our patients, staff, and visitors as we combat #COVID19, we continue to implement many necessary precautions to protect our forces and their families while safeguarding our healthcare mission capabilities during the current global outbreak All patient and visitor parking has been limited to the front surface parking lot, and the hospital entrance of the Oaks Pavilion will serve as the primary entry point into the facility. Continued patient questionnaire screening for COVID-19 symptoms will take place at this entry point. Thank you for your patience and for being so understanding with this extra layer of precaution. These efforts are being made to streamline the entry points into the hospital, and to further improve the screening and protection of our staff members and beneficiaries.
E Main Patient Entrance
Staff Garage
Staff Entrance
Patient Parking
Entrance CLOSED
Garage CLOSED
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What our patients are saying... Our Labor & Delivery Department is still safely delivering babies during this pandemic. A mother recently shared her story with us: “I am extremely happy with the care that I received at the Women’s Health Clinic (WHC) and on Labor and Delivery. I felt very fortunate to be able to have both my children with the same physician (Dr. Wood). Expressing much gratitude and appreciation for the amazing Dr. Wood.” “With COVID-19 being an issue in the world, the hospital took the necessary precautions and safety measures to ensure that I was safe. Prior to the delivery of my baby the wellness appointments were done either virtually or faceto-face. I never felt as if I wasn’t getting quality care. I am thankful to the staff and for the wonderful memories.”
Fort Belvoir Community Hospital is proud to be one of only two Baby-Friendly accredited facilities in Virginia, and one of four in the entire Military Heath System. Learn more at www.babyfriendlyusa.org.
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2020 School and Sports Physicals Day Thursdays: July 16 and August 20 BY APPOINTMENT ONLY, 1 to 7 p.m. Pediatrics, River Pavilion, Floor 1, Reception 3. To reserve a spot or if you have any questions: Please call the Pediatrics Front Desk at (571) 231-1015 or Central Appointments at (855) 227-6331, Monday-Friday 7:30 a.m. to 4 p.m. Eligible children must meet ALL the following criteria: Are between the ages of 5 to 18 years old Will be entering Kindergarten through 12th grade Enrolled in Tricare Prime and assigned to FBCH Pediatrics Overall healthy without any chronic medical issues Does not require additional medical clearance or medication forms
NOTE: The Physicals day is not intended to accommodate well-child visits, preschool (ages 3 to 4), non-physical appointments, college-entrance physicals, acute care issues, exams for patients with complex medical needs, or patients requiring medication/allergy/asthma forms.
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Call (855) 227-6331 for an appointment!
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The Shift Report
A Most Memorable Farewell By: FBCH Office of Strategic Communications While ensuring social distancing guidelines are kept, staff members of Fort Belvoir Hospital gathered in celebration to celebrate the discharge of a patient on June 12, 2020. (Department of Defense photos by Reese Brown)
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U.S. Army Troop Command-South Change of Command By: FBCH Office of Strategic Communications Standing tall with their masks in full display, soldiers of the Belvoir Hospital’s Troop Command conducted Changes of Command June 3-4, 2020. The Belvoir Hospital is considered to be a Tri-Service organization, and the Troop Command consists of the U.S. Army service members dedicated to the “One-Team” mission. Re-designated on October 1, 2017, the Troop Command continues its lineage as one of the first of the Defense Health Agency’s Joint Service Medical Treatment Facilities, providing world class medial care to our staff and beneficiaries. (Department of Defense photos by Reese Brown)
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Summer PCS Plans Altered by COVID-19 By: Military Health System Communications Office
The United States Transportation Command released guidance for moving companies during the COVID-19 pandemic. Movers have been directed to wear face coverings like the above photo, minimize the number of personnel required to move families, and equip themselves to clean surfaces they frequently touch during a move. (U.S. Air Force photo by Tech. Sgt. David W. Carbajal)
Service members move from location to location as part of the military lifestyle. Families have to juggle multiple tasks during a permanent change in station, or PCS, from the physical task of moving belongings to the paperwork involved with switching medical providers. The national emergency resulting from the COVID-19 pandemic introduced families to new PCS complications. Beneficiaries throughout the Military Health System are encouraged to take measures to protect their wellness while moving. Molly Grasso had moved multiple times with her military husband, currently stationed at Walter Reed National Military Medical Center in Bethesda, Maryland. However, the stop movement order issued for the military in March meant she and her children would make a recent move to Portsmouth, Virginia, without his help. “It’s been a lot more moving parts,” Grasso said. “With selling our home, buying a new one, and moving all of the kids.” With the pandemic creating a new obstacle in an already difficult situation, Grasso and her family 14
made adjustments to their PCS routine. The family packed most of their belongings themselves to reduce the amount of time strangers are in the home. The family also hired a moving company that required their staff be tested for the novel coronavirus and report any symptoms that may arise. Face masks were also mandatory for all their moving staff. These practices line up with guidance released by the United States Transportation Command to help families move during the pandemic. Moving companies attached to the United States Transportation Command have been directed to wear face coverings, minimize the number of personnel required to move families, and equip themselves to clean surfaces they frequently touch during a move. The guidance also encourages family members who aren’t required to be present during a move to vacate the home during the packing or delivery process. Families that cannot vacate should prepare a dedicated room for family members to remain while movers are packing and loading. Grasso said that her “quaran-team” made this part easy, as her mother-in-law lived close by and was quarantining with the family. Grasso was able to leave her children at her mother-in-law’s house while the movers were working to prevent possible exposure. “We really had to make some tough decisions,” Grasso said, “We talked about our risks and decided to let my mother-in-law into the circle because I don't know how we would have done it without her.” Army Col. Tracy Michael, commander of the Fort Meade Medical Activity at Fort Meade, Maryland, used similar guidance during his recent move within the state of Virginia. Michael prepackaged his belongings to minimize the amount of time movers would be in the home. Michael also emphasized sanitizing surfaces and hands during the move to cleanse frequently touched surfaces.
July 2020 “We made sure we had wipes and hand-washing materials so the folks that were in and out had the ability to clean their hands as they touch surfaces,” Michael said. “We also made sure that there were cleaning products in the house both for personal hygiene and wiping down areas like banisters and railings that were touched a lot.” Social distancing was one of Michael’s priorities for his own move, and he suggests the same for other families moving either within their state or crossing state lines. “People are going to be traveling through multiple areas or states if they're driving, or they’ll come in contact with people from different locations if they’re flying,” Michael said. “The prevalence of COVID-19 is different from location to location, so I think the one thing that we can all do is to maintain social distancing. Additionally, continue to wear our masks, continue to wash our hands, and continue to wipe down surfaces. Those are some of the best steps we can take to protect ourselves and our families.”
Do you know your pharmacy options?
Grasso agreed with the need for a plan ahead of time. Aspects like finding a new medical provider or buying a house are being handled virtually for a lot of families like Michael’s and Grasso’s, but a solid plan helps anticipate any complications that may come up during the move. “Think through all of the moving parts that you can and try to make a good plan on how to keep yourself and your family safe,” Grasso said. “I really relied on the military spouse network to ask for recommendations for providers, but we made sure we were up-to-date on all of our kids shot records and everything before we left, which would give us a little bit of time to get settled.” Families are encouraged to make the best decisions for their safety during a PCS. Local chain of command and local transportation offices are willing to work with families to reschedule packouts or deliveries if they experience discomfort during their move. For more guidance on how to take proper safety precautions during a PCS move, visit Move.mil.
Mail Order/Home Delivery
Secure Messaging Online/Phone Activation
Curbside Pick-Up
eScript
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Inpatient Visitation Policy HP-CON BRAVO To Protect the Health of our Staff and Patients, the National Capital Region Market will Implement a COVID-19 Visitation Policy Inpatient Visitation Policy Guidelines: • Visiting hours will be limited to 10 a.m. to Noon and 6 to 8 p.m. • Visitation is limited to one visitor per patient. • No visitors under the age of 18 (including infants and siblings) will be allowed in the inpatient units. • Labor patients may designate two visitors who may access the unit for the duration of their hospital stay. Visitor must be over the age of 18. • Pediatric or Special Care Nursery patients may have two adult visitors per patient. • Visitors are not allowed to accompany COVID-19 positive patients or patients under investigation for COVID-19. • Visitors will be screened for illness prior to entry. When appropriate, visitors will be provided a face mask to wear during the visit. • Due to increased risk of severe infection with COVID-19, visitors over the age of 65 are strongly discouraged. • All visitors must check in at the nursing station of the unit they are visiting.
01358-07-01-2020-InpatientVisitation • Current as of July 1, 2020
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Outpatient Visitation Policy HP-CON BRAVO To Protect the Health of our Staff and Patients, the National Capital Region Market will Implement a COVID-19 Visitation Policy Outpatient Visitation Policy Guidelines: • All patients and visitors entering the facility will be screened for illness prior to entry. • Visitors are expected to wear a face cloth covering during their visit. • Due to increased risk of infection with COVID-19, visitors over the age of 65 are strongly discouraged from entering the hospital facility for visitation. • You must have an appointment or be conducting official business when entering a clinic. • Visitors may not accompany those with an appointment unless one of the following applies: a) Minor siblings accompanied by one parent, guardian or caregiver. b) Elderly patients or those with a disability requiring assistance may have one caregiver to accompany. • If unable to follow visitation guidelines, we request that you reschedule your appointment by calling the appointment line at 1-(855) 227-6331.
01358-07-01-2020-OutpatientVisitation • Current as of July 1, 2020
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Celebration of the 122nd U.S. Navy Hospital Corpsman Birthday By: FBCH Office of Strategic Communications FORT BELVOIR, VA. (June 17, 2020)-- Keeping COVID-19 Guidelines in mind, FBCH staff came together to celebrate the 122nd Birthday of the U.S. Navy Hospital Corpsman on June 17, 2020. (Department of Defense photos by Reese Brown)
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Celebration of the 245th U.S. Army Birthday By: FBCH Office of Strategic Communications FORT BELVOIR, VA. (June 12, 2020)-- Even during the midst of a pandemic, the Belvoir Hospital staff took time, with social distancing in mind, to honor the 245th Birthday of the United States Army on June 12, 2020.
(Department of Defense photos by Reese Brown)
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What our patients are saying... It’s time for school physicals! Our Patient Centered Medical Home (PCMH) teams are available and ready to assist you during this time. FBCH is taking all of the necessary precautions to keep you and your family healthy during COVID-19. A parent recently shared her experience with our Pediatric Clinic:
“I can’t say enough good things about Dr. Kapur in the pediatric clinic. He is always friendly, helpful and professional. He takes time to listen, and truly knows my children. We are preparing to PCS, and he quickly completed out-of-state school physicals and prescription refills for us in the SAME DAY that we called.” “We will surely miss him, and his dedicated care, at our next assignment. He is a true bright spot at FBCH.” Fort Belvoir Community Hospital’s primary care team launched the Patient Centered Medical Home in November 2012 as part of our continuous effort to provide the 85,000 beneficiaries in our medical community with the best possible care. Currently available in our Family Medicine, Internal Medicine, and Pediatrics clinics, PCMH is a team-based model built around the premise that the best health care begins with a strong primary care foundation.
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Website: tricare.mil/mtf/belvoirhospital Facebook: facebook.com/belvoirhospital Twitter: @belvoirhospital Instagram: instgram.com/belvoirhospital Flickr: flickr.com/photos/belvoirhospital LinkedIn: linkedin.com/company/fort-belvoir-community-hospital YouTube: youtube.com/channel/UCOSpkMriE4R9Kc1JVqXdDzQ
9300 DeWitt Loop Fort Belvoir, VA 22060 Information: (571) 231-FBCH (3224) TTY: (571) 231-1799 Appointments: (855) 227-6331
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