Rental June/July 2019

WHY EDUCATE YOUR EMPLOYEES? Customers seek equipment solutions, so be sure your staff can supply them

June/July 2019

almost

AN A+ RENTAL

WHERE THE PROCESS WENT WRONG...

Renters’ Review 2019

WHICH WINS?

Dedicated Trencher vs.

Loader with Attachment?

Find the latest news at www.ForConstructionPros.com/RENTAL

SOFTWARE PRODUCTS SEE WHAT LEADING SUPPLIERS HAVE TO OFFER

www.ForConstructionPros.com/10073102

RPN0619_02-05_TOC_JAL.indd 2

6/6/19 2:34 PM

VOLUME 41 ISSUE 5

JUNE/JULY 2019 Service was good, equipment performed well, but sketchy recordkeeping sends the wrong message

22

RENTERS’ REVIEW 2019: A+ RENTAL MARRED BY LACK OF ACCOUNTABILITY

IN EVERY ISSUE

30

06 Everybody’s Business

Dedication Vs. Versatility

How the customer feels about doing business with you is critical.

08 Manager’s Digest 14 Market Watch Labor shortage, social media mishaps and more are discussed.

18 New Products 44 Industry Update 50 Eye on Rental Why you need to educate employees about equipment. www.ForConstructionPros.com/RENTAL

RPN0619_02-05_TOC_JAL.indd 3

EARTHMOVING EQUIPMENT

In the battle between a walkbehind trencher and compact utility loader with trencher attachment, the winner is in the eye of the beholder.

39 PRODUCT ROUNDUP Trenchers & Loaders

40 PRODUCT ROUNDUP Software

JUNE/JULY 2019

3

6/6/19 2:35 PM

VOLUME 41 ISSUE 4

CONTENTS

MAY 2019

00

TOC description no Indent. Idi dioriae perovitatium exeratio debisto exceatem eos discitfagu magnatio.

COVER: TOC SPECIAL SECTION OR COVER STORY

00

RentalWATCH Rental TOC SECTION

Designed With You in Mind

BUYERS GUIDE

Fast, Relevant Product Information

Rental and Article Title Construction TOC description no Indent. Idi dioriae It’s easier perovitatium exeratio debisto exceatem eos than ever to find the industry news Market and information you need to run your equipment discitfagu magnatio.

Updates rental business. Just point your browser to Get all the latest information pertaining to the topics that matter most to your business.

LookTOC here daily for the news SECTION and information you need Article Title most. To subscribe, go to

00

www.ForConstructionPros.com/

IN EVERY ISSUE

www.ForConstructionPros.com/RENTAL, and scroll for the latest reports. Whether you’re using your desktop, laptop, tablet or smartphone, you get the same simple-tonavigate experience, only faster than ever before.

TOC description no Indent. Idi dioriae www.ForConstructionPros. perovitatium exeratio debisto exceatem eos com/subscribe/email.

VISIT TODAY!

www.ForConstructionPros.com/RENTAL

RENTAL/inventory features the industry’s most comprehensive guide to construction-related products and equipment. Visit ForConstructionPros. com/RENTAL and click on the New Equipment Directory for the most 00 Everybody’s up-to-date list of what today’s Business leading manufacturers have to offer.

A.

discitfagu magnatio.

00 Our Social Join TOC SECTION Media Community www.Facebook.com/ Article Title

Check out our Facebook RentalMagazine and join our Twitter TOC description no Indent. Idipage dioriae Rental@RentalMagazine feed. Leave perovitatium exeratio debisto exceatem eos a comment, post some news discitfagu magnatio. and photos, or just catch up on the latest happenings in the TOC SECTION world of Article Title equipment TOC description no Indent. Idi dioriae rental. perovitatium exeratio debisto exceatem eos discitfagu magnatio.

00

4

JUNE/JULY 2019

RPN0619_02-05_TOC_JAL.indd 4

D

00 Manager’s Digest

NEWS FEED

U

00 Market Watch B.

Spain’s Rental Giant ‘To Significantly Increase Fleet Efficiency’ with Trackunit 00 New Products Telematics platform managing 18,000-unit fleet enables C. GAM to develop new business models.

$

www.ForConstructionPros.com/21071868

00 Industry Update VIDEO: U-Turn Rental Breaks New D. Ground in the Rental Industry

Terry Chriestenson, U-Turn Rental & Construction 00experiences Eye on toRental Supply Store, leveraged his lifelong E. break new ground in the rental industry.

www.ForConstructionPros.com/21072030

*O A 2 6 in P

www.ForConstructionPros.com/RENTAL

6/6/19 2:35 PM

DON’T SETTLE FOR LESS.

UNLESS YOU’RE TALKING PRICE.

379

$

INTRODUCING THE

MORE-FOR-LESS LEASE Take advantage of leases as low as $379/month ($429 with cab) for 36 months on qualifying models. See your dealer for complete details.*

*Offer valid between 1 April 2019 and 31 October 2019 on qualified new equipment and is subject to approval by John Deere Financial. For agricultural and commercial use only.

Advanced lease payment may be required. Average advanced lease payment is 10% of total sales price. Qualified equipment includes the 314G canopy unit with 10"x16.5" tires, 2" seat belt, and 66" construction bucket. Example based on a lease of $30,076 with a 10% advanced lease payment, monthly payment $379 for 36 months. Lease terms include 600 hours per year. For an additional $50 per month (USD), customers can upgrade to a 314G with a cab. Taxes, freight, set up and delivery charges are not included and could increase monthly payment. Payments may vary based upon the end of lease term purchase option price and length of lease term. Available at participating U.S. dealers.

Price and model availability may vary by dealer. Prices and savings in U.S. For full details, visit JohnDeere.com/MoreForLess.

JohnDeere.com/MoreForLess

www.ForConstructionPros.com/10072139

RPN0619_02-05_TOC_JAL.indd 5

6/6/19 2:35 PM

B y J e n n y L e s c o h i e r, e d i t o r

Dot Your is Cross Your ts

T

jpgfactory/istock/ Getty Images Plus

EVERYBODY’S BUSINESS //

™

jlescohier@ACBusinessMedia.com

—AND—

Little things like contracts and receipts go a long way in assuring customers your company is legitimate It’s that time of year is not ideal but not uncomwhen we at Rental focus mon by any means. But when our attention on our annuI called to get a receipt a few al Renters’ Review feature, days after our project, the perwhere we anonymously rent sonnel I spoke to could not equipment and report on locate a record of the rental, the experience. It’s always WHEN ALL even though I could see my interesting and usually credit card had been charged.

ELSE IS there’s a valuable lesson to Also, I was never asked to EQUAL, be learned. This year’s rentsign a rental contract and al went remarkably smooth, the equipment was left idle IT COMES which is a blessing, but also at the jobsite for several days DOWN TO a curse when trying to creafter the rental was finished.

HOW THE ate a compelling narrative.

None of this affected our If we look closely, however, CUSTOMER ability to complete our projthere’s always something to FEELS ABOUT ect, but it did leave me with write about. the puzzling impression that DOING Maybe you’ve seen the this company is pretty casuBUSINESS famous quote by Maya al about its procedures and Angelou that says, “People WITH YOU leaving the door open to a will forget what you said, substantial amount of liability.

Would I rent from this people will forget what you company again? The answer did, but people will never is, frankly, I’m not sure. Yes, forget how you made them they supplied the equipfeel.” I might be waxing a bit ment I needed when I needed it. But poetic for a report about a rental expenot only did I receive no familiarrience, but the quote resonates with me ization on its operation or any safety in this case and here’s why: When all instruction at all, I had no legal protecelse is equal, it comes down to how the tion if something went horribly wrong. customer feels about doing business It’s true, nothing did go wrong and in with you.

This year, we rented a walk-behind most cases like this it doesn’t. It just trencher. The equipment was top-notch, left me scratching my head about this in great shape and performed flawcompany that doesn’t seem to have a lessly. The rental company we worked lot of concern about protecting its cuswith provided friendly customer sertomers, its equipment or its livelihood. vice, and all outward signs indicated a Things like contracts and receipts are professional and reputable outfit. It was reassuring documentation that’s genpretty close to a perfect rental, except erally expected within a business for the fact there seemed to be no offitransaction.

Was this no big deal or a catastrocial record of the transaction.

The equipment was delivered when phe waiting to happen? Let me know at no one was there to receive it, which jlescohier@acbusinessmedia.com

6

JUNE/JULY 2019

RPN0619_06-07_EverybodysBiz_JAL.indd 6

W

PRODUCT NEWS INSIGHT ■

■

www.ForConstructionPros.com/RENTAL Published by AC Business Media 201 N. Main Street, 5th Fl Fort Atkinson, WI 53538 (800) 538-5544 www.ACBusinessMedia.com

Publication Staff Publisher

Eric Servais eservais@ACBusinessMedia.com

Editor

Jenny Lescohier jlescohier@ACBusinessMedia.com

Columnist

Dick Detmer

Senior Production Manager

Cindy Rusch

Art Director

Kayla Brown

Audience Development Director Wendy Chady Audience Development Manager Angela Franks

Advertising Sales (800) 538-5544 Kris Flitcroft

kflitcroft@ACBusinessMedia.com

Sean Dunphy

sdunphy@ACBusinessMedia.com

Nikki Lawson

nlawson@ACBusinessMedia.com

Erica Finger

efinger@ACBusinessMedia.com

Denise Singsime

dsingsime@ACBusinessMedia.com

Tom Lutzke

tlutzke@ACBusinessMedia.com

www.ForConstructionPros.com Digital Operations Manager

Nick Raether nraether@ACBusinessMedia.com

Digital Sales Manager

Monique Terrazas mterrazas@ACBusinessMedia.com

Editor

Larry Stewart lstewart@ACBusinessMedia.com

Managing Editor

Kimberly Hegeman khegeman@ACBusinessMedia.com

Change of Address & Subscriptions — PO Box 3605, Northbrook, IL 60065-3605, Phone: (877) 201-3915 Fax: (847) 291-4816 • circ.rpnmag@omeda.com List Rental — Jeff Moriarty, SVP, Business & Media Solutions Infogroup, Phone: (518) 339-4511, Email: jeff.moriarty@infogroup.com Reprints — Erica Finger, efinger@ACBusinessMedia.com

AC Business Media CEO

Barry Lovette

CFO

JoAnn Breuchel

Vice President, Sales & Marketing Amy Schwandt Editorial Director

Greg Udelhofen

Published and copyrighted 2019 by AC Business Media. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording or any information storage or retrieval system, without written permission from the publisher.

SUBSCRIPTION POLICY: Individual subscriptions are available without charge in the U.S. to rental centers, equipment distributors, and other businesses with rental departments. To subscribe please visit www.ForConstructionPros.com. Publisher reserves the right to reject nonqualified subscribers.

One year subscriptions for nonqualified individuals: U.S. $35.00; Canada and Mexico $60.00; and $85.00 all other countries (payable in U.S. funds, drawn on U.S. bank). Single issues available (prepaid only) $10.00 each.

Rental (ISSN 1067-0904, USPS 686-370) is published eight times per year: January/February, March, April, May, June/July, August/September, October/November and December by AC Business Media, 201 N. Main Street, 5th Fl., Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI and additional entry offices. POSTMASTER: Please send change of address to Rental, PO Box 3605, Northbrook, IL 60065-3605.

Printed in the USA. Vol. 41, Issue 5, June/July 2019

T w th tr

T a m u www.ForConstructionPros.com/RENTAL

6/6/19 2:41 PM

TAKE A BITE OUT OF SUMMER! WITH THE BARRETO 30SG STUMP GRINDER

Fl 8

.com

edia.com

edia.com

dia.com

dia.com

dia.com

dia.com

edia.com

dia.com

dia.com

edia.com

dia.com

edia.com

nfogroup, com

m

ts smitted g tem,

tors, ase visit reject

00; yable in d only)

mes per ptember, N. Main d at Fort send 65-3605.

The 30SG’s 1,670 lb. frame keeps the unit stable and in proper contact with the stump The track system features a true skid-steer type drive that provides excellent maneuverability, allowing the operator to easily transport the unit to and from the work site.

The hydraulic direct drive eliminates the need for expensive drive belts, and the open and accessible body style allows for easy service and maintenance. A low center of gravity helps the stability of the unit on uneven terrain.

1-800-525-7348 | 1-541-963-6755 Fax www.barretomfg.com | info@barretomfg.com

STRENGTH DURABILITY INNOVATION

www.ForConstructionPros.com/10072139

RPN0619_06-07_EverybodysBiz_JAL.indd 7

6/6/19 2:41 PM

MANAGER’S DIGEST

Trump Won’t Deal on Infrastructure without Trade Agreement Last November, President Donald J. Trump fulfilled one of his most important promises to voters when he joined leaders from both Canada and Mexico to sign the United States–Mexico–Canada Agreement (USMCA), replacing the outdated NAFTA. The White House has been working feverishly behind the scenes for months to try to pass the USMCA by the end of this summer, but Democrats still have a number of concerns about various provisions of the trade deal. There is no guarantee USMCA will pass, despite the administration’s ground work.

In an effort to help bolster support for the deal, President Trump is now indicating he won’t act on infrastructure without this trade deal.

“Before we get to infrastructure, it is my strong view that Congress should first pass the important and popular USMCA trade deal,” Trump wrote in a letter to House Speaker Nancy Pelosi and Senate Democratic Leader Chuck Schumer.

Leaders from both parties have insisted that leadership from Trump was an essential ingredient for passing an infrastructure bill, with Democrats hoping that Republicans would support a gas tax increase or other revenue source if Trump did. They have been clear since their April 30 meeting, at which Trump and Democrats agreed to pursue a $2-trillion plan, that Trump needed to be the one to propose a funding source.

However, in his letter released recently, Trump laid out his own expectations, suggesting it was Democrats’ own vision that had gotten muddled and urging that they pare down their wish list.

“It would be helpful if you came... with your infrastructure priorities and specifics regarding how much funding you would dedicate to each. Your caucus has expressed a wide range of priorities, and it is unclear which ones have your support,” he wrote.

On May 20th 2019, America’s leading manufacturing group upped the pressure on Congress to act on the passage of this agreement.

“Passage of this agreement is critical for U.S. manufacturing sector,” Linda Dempsey, the National Association of Manufacturers’ (NAM) vice president of international economic affairs said. “Canada and Mexico are manufacturers’ most important partners.”

“USMCA passage is critical for manufacturers in every state,” according to a new comprehensive, state-by-state analysis by NAM. “Canada and Mexico purchase one-fifth of the total value of U.S. manufacturing output – more than the next 11 countries combined,” NAM’s Andrew Clark writes. “These exports support about 2 million American manufacturing jobs and 43,000 small- and medium-sized businesses.”

NATIONAL EXCAVATOR INITIATIVE LAUNCHES WITH THE HELP OF MIKE ROWE The importance of the pipes, wires, and cables buried underground that support our daily lives is being “unearthed” with the help of Executive Producer, Host, and Author Mike Rowe and his animated alter ego micro Mike Rowe. Known from the hit TV series Dirty Jobs, Deadliest Catch, and his groundbreaking Facebook show Returning the Favor, Rowe is also CEO of the mikeroweWORKS Foundation, a nonprofit organization that calls attention to America’s skilled trade workforce and strives to close the skills gap.

Rowe and micro Mike Rowe are joining the National Excavator Initiative to increase recognition and use of the 811 “call before you dig” number by highlighting the importance of protecting both our critical infrastructure and those digging around it. America has more than seven million miles of buried utility infrastructure that allow it to function. As Rowe succinctly puts it, “Civilization is pipes.”

Micro Mike Rowe creatively illustrates the consequences of not contacting 811 before digging to avoid injury and help save lives. The campaign involves national and local television, radio, print, online media and billboards.

Public service announcements featuring Rowe and micro Mike Rowe, as well as informative video content with industry experts can be seen at www. safeexcavator.com. Safe Excavator is also a free mobile application that gives users easy access to the digging laws of all 50 states and can be downloaded from both the Google Play and Apple App stores.

For more information, visit www.forconstructionpros.com/21069852

8

JUNE/JULY 2019

RPN0619_08-13_MngrsDigest_JAL.indd 8

www.ForConstructionPros.com/RENTAL

6/10/19 12:40 PM

www.ForConstructionPros.com/12064693

RPN0619_08-13_MngrsDigest_JAL.indd 9

6/10/19 12:40 PM

MANAGER’S DIGEST

US HOUSING STARTS FALL FOR SECOND CONSECUTIVE MONTH, PERMITS FALL FOR A THIRD MONTH mcsilvey/iStock/Getty Images Plus

TRUMP’S RAISED CHINESE TARIFFS MADE HOME CONSTRUCTION MUCH MORE EXPENSIVE In a move that National Association of Home Builders’ Dave Logan says will harm housing affordability, the Trump administration increased tariffs from 10% to 25% on $200 billion worth of Chinese imports — including $10 billion of goods used by the home building industry.

Even as the higher tariffs go into effect, a Chinese trade delegation remains in Washington seeking to resolve the trade dispute.

Officials still have time to find a last-minute resolution because the higher tariffs apply to goods that leave China on or after May 10 – not shipments already in transit and approaching American ports.

Last year, Trump imposed a 10% tariff on these goods, which Logan said in the NAHB blog represents a $1-billion tax increase on residential construction. The tariff jump to 25% is equivalent to a $2.5-billion tax on housing.

“Additional tariffs on a country like China, where we get many of our construction products, are an additional tax on homes,” Robert Dietz, chief economist at the National Association of Home Builders, said in an interview. “This comes at a critical time because we currently are at a 10-year low for housing affordability.”

Tariffs, also known as duties or levies, are collected by Customs and Border Protection agents from U.S. importers as items enter the country. The nation of origin doesn’t pay the tariff, though demand for its products may drop as a result of products being more expensive. Typically, U.S. importers pass on tariffs to customers who eventually pass it on to the consumer at the end of the line – in the homebuilding industry, that’s the homebuyer.

10

JUNE/JULY 2019

RPN0619_08-13_MngrsDigest_JAL.indd 10

Lower mortgage rates have had only limited success at reviving homebuilding so far in 2019. Housing starts fell for the second consecutive month and have fallen in six of the past seven months.

Permits show a similar, somewhat distressing trend, falling 1.7% in March, following declines of 2% and 0.7% in February and January, respectively. The slow start to the year may be somewhat weather-related, with milder weather boosting activity in January and the return of more typical weather weighing on starts and permits in February and March.

On a year-to-date basis through March, overall housing starts are running 9.7% below their year ago pace, with single-family starts down 5.3% and multifamily starts running 18.8% below their pace from the mcsilvey/iStock/Getty Images Plus first three months of 2018.

Wells Fargo doubts homebuilding lost as much momentum as the first quarter data indicate. Homebuilding confidence has been rebounding and builders’ assessments of buyer traffic and their expectations for single-family home sales over the next six months have improved slightly. The rebound in builder optimism still comes up well short of the previous highs, however, suggesting that lower mortgage rates have moderated last year’s sharp pullback in home sales and builder expectations but have not reversed it.

Single-family housing starts fell 0.4% in February to a 785,000unit pace, while multifamily starts were unchanged at a 354,000-unit pace. Permits fell for both but remain well above starts. Single-family permits fell 1.1% in March, marking their fourth consecutive drop.

Despite the slide, single-family permits remain well above starts, running at an 808,000-unit pace in March.

Multifamily permits fell 2.7% in March but are running at a pace of 461,000, more than 100,000 units ahead of starts, suggesting we should see a pickup in building activity later this year.

With the spring selling season now upon us, single-family housing data will be closely scrutinized in coming months. Data on existing homes from around the country show sales are still struggling to regain their earlier momentum. Declining affordability and difficulty in coming up with a down payment remain formidable hurdles, and smaller tax refunds will likely make it even more difficult for potential buyers to make deals work.

R

U

C

For more information, visit www.forconstructionpros.com/21065599

t

www.ForConstructionPros.com/RENTAL

6/10/19 12:40 PM

UP TO THE TASK

READY TO SOLVE YOUR RENTAL CHALLENGE? Utility vehicle rentals can take a beating at the work site, but the Carryall series is durable, versatile, and has the power to replace pickup trucks at a fraction of the cost. See the difference at carryall.com www.ForConstructionPros.com/10075648

RPN0619_08-13_MngrsDigest_JAL.indd 11

6/10/19 12:40 PM

MANAGER’S DIGEST REPORT:

38 PERCENT OF U.S. BRIDGES IN NEED OF REPAIR A new report from the American Road & Transportation Builders Association (ARTBA) estimates that 47,052 bridges in the United States are classified as structurally deficient and considered to be in poor condition. Cars, trucks and school buses cross these compromised structures 178 million times every day.

What’s worse is that the pace of improvement on these structures has slowed compared to the last five years.

“The total inventory of structurally deficient bridges is down by about 567, which is a very slow pace compared to what we’ve seen in previous years,” Alison Premo Black, ARTBA chief economist who conducted the analysis says. “At that pace, it would take over 80 years to repair or replace those bridges, which is just a ridiculously long time.”

Including structurally deficient bridges, there are nearly 235,000 bridges across the country that need structural repair, rehabilitation or replacement, according to ARTBA’s analysis of the NBI data, accounting for 38 percent of all bridges. If placed end-to-end, they would stretch nearly 1,100 miles—the distance between Chicago and Houston. ARTBA estimates the cost to make the identified repairs for all 235,000 bridges is nearly $171 billion, based on average cost data published by FHWA. However, many of these will need to wait until Congress can agree on a funding mechanism for infrastructure repairs.

“Incoming revenues are not anywhere where they need to be to make all of the needed investments to keep things in a good state of repair and make some of these larger replacement and rehabilitation projects happen,” Black says.

ARTBA’s primary goal is to aggressively grow and protect transportation infrastructure investment. Many of its 8,000 members stand to benefit from increased funding.

Nearly two-thirds of the bridges that are structurally deficient in 2018 have been classified as structurally deficient since 2014. Some of the notable structurally deficient bridges in 2018 include: ■ New York’s Brooklyn Bridge ■ Memorial Bridge connecting Washington, D.C. at the Lincoln Memorial with Arlington, VA ■ San Mateo-Hayward bridge crossing California’s San Francisco Bay – the longest bridge in California ■ Robert S. Maestri Bridge over Lake Pontchartrain in Louisiana ■ Albemarle Sound Bridge and the Lindsay C. Warren Bridge crossing the Alligator River in North Carolina ■ Florida’s Pensacola Bay Bridge ■ Vicksburg Bridge in Mississippi ■ Lacey V. Murrow Memorial Bridge in Washington state

12

JUNE/JULY 2019

RPN0619_08-13_MngrsDigest_JAL.indd 12

Fall Hazards DOMINATE OSHA’S TOP FINES OF Q1 2019 Falls continue to play a prominent role in the Occupational Safety & Health Administration’s (OSHA) list of violations during the first three months of 2019. However, the top fine for the first quarter stemmed from an electrical injury violation.

Here are the top 8 OSHA fines for the first three months of 2019:

1. T.D. Fraley & Sons Alexandria, VA; total proposed fines of $528, 692 after a worker breaking down scaffolding came into contact with an overhead power line

2. Crown Roofing LLC Sarasota, FL; total proposed fines of $265,196 for fall protection hazards

3. Frame Q Palisades Park, NJ; total proposed fines of $261,451 for fall protection violations

4. Five Star Commercial Roofing Hartford City, IN; total proposed fines of $182,000 for fall protection violations

5. PCL Construction Services Orlando, FL; total proposed fines of $144,532 for not inspecting formwork, shoring, working decks and scaffolds after two workers were killed when supports collapsed

6. Sonny Steel Erectors Houston; total proposed fines of $116,689 for fall protection violations

7. CV Construction LLC Akron, Ohio; total proposed fines of $103,468 for fall protection violations

8. Muska Electric Roseville, MN; total proposed fines of $100,000 after an employee died from electrocution www.ForConstructionPros.com/RENTAL

6/10/19 12:40 PM

THEY STAY RENTED. YOU STAY PROFITABLE.

These images were captured using specialized photography equipment and are not intended to replace, modify or contradict warnings and instructions for Ditch Witch equipment. All such warnings and instructions must be followed during operation.

If you need machines that spend more time on jobs and less time in your warehouse, you need Ditch Witch® walk-behind trenchers. With easy-to-use controls and a rugged design, they work harder so you don’t have to.

Learn more at ditchwitch.com ©2019 The Charles Machine Works, Inc.

A Charles Machine Works Company

www.ForConstructionPros.com/10072748

RPN0619_08-13_MngrsDigest_JAL.indd 13

6/10/19 12:40 PM

INDUSTRY

INDUSTRY MARKET MARKET WATCH WATCH

By Rod Dickens, contributing editor

NeverEnding

CHALLENGES Rental professionals from around the country deal with the labor shortage, social media mishaps and more TENNESSEE: “WE’RE RENTING EQUIPMENT TO EASE THE LABOR SHORTFALL” “We’ve experienced tremendous growth in recent years, thanks to new commercial and residential construction. Memphis alone is having a downtown rejuvenation and is one reason our four stores in the city are doing very well renting to concrete contractors and those who run bigger equipment.”

This comment comes from Trey Huey, vice president of Memphisbased Williams Equipment and Supply, a general rental company that

has been in business since 1961 and currently has 13 locations throughout the mid-South.

Construction alone is only part of the growth equation, added Huey. “A low unemployment rate has made it difficult for our contractor customers to find workers. We’re not just renting equipment to them so they can accomplish a specific task; we’re renting equipment like skid-steer and compact-track loaders to help them ease the labor shortfall. This is a trend that’s ongoing and will likely continue throughout this year and 2020

WE’RE NOT JUST RENTING EQUIPMENT TO ACCOMPLISH A SPECIFIC TASK; WE’RE RENTING EQUIPMENT LIKE COMPACT SKID-STEER AND TRACK LOADERS TO EASE THE LABOR SHORTFALL. 14

JUNE/JULY 2019

RPN0619_14-17_MarketWatch_JAL.indd 14

when we anticipate solid growth to continue.”

While finding and retaining workers has been a challenge for the construction industry, it’s something Williams Equipment and Supply has mainly avoided by offering a competitive wage, attractive benefits, and adapting to the millennial workforce that puts a premium on flexibility.

Still, growth has its challenges. As Huey pointed out, the ’08 recession and the rising cost of Tier 4 equipment has been a catalyst for the company to revisit its rental strategy. “Today, we have better analytical systems in place to track utilization and fleet maintenance, to ensure we get optimum ROI on our rental inventory and keep maintenance costs in line,” he added.

In addition to renting equipment, Williams Equipment and Supply is also a dealer for Bobcat, Bandit, Takeuchi and Wacker Neuson equipment and a supplier of other products for its contractor customers. The company also offers online environmental and safety training. www.ForConstructionPros.com/RENTAL

6/6/19 2:48 PM

MASSACHUSETTS: EVOLVING TO MEET CHANGING DEMANDS Like most rental stores, Grant’s Rental in Bridgewater, MA has experienced several changes over the last decade. Chief among them, according to company owner Brian Grant, involve three mainstays of his business: equipment, rates, and utilization.

“We reevaluated and sold off some equipment like our slice seeders, which typically are in high demand. They’re awkward for customers to use and their belts, blades and chain are high maintenance for us,” said Grant. “Under-performing equipment has suffered the same fate as we strive to keep our time utilization for equipment at 60 percent.

a good job tracking the rentals, but from time-to-time we overbook or have a breakdown issue. We’ve also introduced a new 24-hour rate, which, too, has helped generate more daily store traffic.

Grant indicated the company has also increased delivery rates, added personnel to its yard and shop operation, and improved communication with customers to ensure daily rental items are returned promptly, as scheduled.

In business since 1986, Grant’s Rental also sustains a healthy party and events operation, which represents approximately 30 percent of the company’s annual revenue.

“Through our busy season - June through August - canopies, tables and chairs continue to have an 80-percent

WE REEVALUATED AND SOLD OFF SOME EQUIPMENT…WHICH TYPICALLY ARE IN HIGH DEMAND. BUT THEY ARE AWKWARD FOR CUSTOMERS TO USE AND THEIR BELTS, BLADES, AND CHAIN ARE HIGH MAINTENANCE FOR US. “Tier 4 has been a struggle,” he continued. “Equipment with Tier 4 engines has seen a price increase of roughly 30 percent, yet our annual rate increase has not exceeded five percent over the last several years. We are taking three-year notes on equipment in anticipation of having no payments for two years, but we seem to be experiencing higher maintenance costs. I’m unsure if it’s a quality or customer issue.

“For our lawn and garden equipment we now promote a two-hour rate and are booking some equipment three times a day,” he continued.

“This has increased revenue and yes, maintenance costs, but we are still profitable. Our counter people do www.ForConstructionPros.com/RENTAL

RPN0619_14-17_MarketWatch_JAL.indd 15

utilization,” he noted. “Food and fun machines also do well then, although we have downsized to two inflatables/moonwalks. Cleaning, storage, and delivery of them have all become more of an issue over time.”

MARYLAND: DIFFERENT MARKET, SIMILAR CHALLENGES Rental Solutions and Events is not your ordinary rental store. The company, located in Eldersburg, MD, specializes in temporary and mobile kitchen equipment and services for special events, renovations, expanded operations, and disaster relief. An extensive inventory

CLIENTS STILL PREFER BASIC MODELS THAT ARE EASY TO OPERATE AND RELIABLE. of kitchen equipment includes everything from ovens, ranges and skillets, to prep and holding items, dishwashers, heaters, and refrigerators, to walk-in coolers and freezers. Mobile kitchen trailers and modular containerized units are rented out from up to a week to several months or years. It also builds out temporary kitchens in large tent structures.

As different as this operation is from the general rental market, it too, has evolved in a similar fashion.

“Over the past 10 years, competition has become more intense and clients now have more options from which to choose,” said Tom Brown, junior vice president of operations and sales.

“There has also been an increase in mergers and acquisitions, creating larger national companies. History says that these companies tend to be strong the first couple years, but they often struggle from expanding too quickly or not having the necessary quality controls in place.”

He continued, “We’re able to compete in this market by offering great products and services and having a track record that speaks for itself. Even if we lose an account to a new competitor, we often get it back without having to cut our prices.”

Like the general rental market, Brown noted that kitchen equipment has become more technologically advanced, but clients still prefer basic models that are easy to operate and that are reliable.

“We’ve also found the more advanced digital and electrical/computer-controlled equipment doesn’t travel well, breaks down more often, and has JUNE/JULY 2019

15

6/6/19 2:48 PM

INDUSTRY

MARKET WATCH

the Kentucky Derby, PGA Tour, Kentucky Motor Speedway, Boy Scout World Jamboree, and much more. The mobile kitchen industry is growing, and we plan to grow with it, without growing too fast.”

higher repair costs,” he explained.

He noted, as well, that the kitchen/events industry often struggles with labor, with employees who like to shop around for better wages or who cannot tolerate the nontraditional hours of the events industry. There’s also the ordinary employee challenges to deal with. “We put new employees on a probationary period to make sure they’re a good fit for us and them. We train them and offer a great benefits package. Investing in employees is investing in your business,” Brown emphasized.

“When you take care of them, they will take care of you.”

He concluded, “We have some very large event rentals this year, including

INDIANA: “SOCIAL MEDIA: NOT ALWAYS SO SOCIAL” Stephen Lee, owner of Hoosier Tools in Indianapolis, started his business more than a quarter of a century ago, and he did it his way. “A group of us were renting equipment to renovate and flip homes. Then, we came up with the idea to buy the equipment and rent it to other contractors doing the same thing to pay it off,” he recalled. “We would buy a concrete saw, generator

or some scaffolding, and when finished with it, store the equipment in my garage until another contractor needed it.

“Two contractors led to four, four to eight, eight to 16, and so forth,” he recalled. “Today, the numbers are much greater, but contractors still make up the bulk of our company’s rental business.”

Just as the numbers changed, so have a lot of other things, he added, not the least of which is the presence of social media. “Within the last 10 years, social media has really taken off. I’m personally not on Facebook, but we have a company site that is maintained by a third party.

It’s great when customers like you and give you a rave review, but not so great when it works the other way.”

Your Business in Your Pocket Built for rental people by rental people.  intemposoftware.com/mobile Developed in collaboration with Rental BI

Monitor Key Metrics

Plan Your Day

Protect Your Equipment

www.ForConstructionPros.com/12064989

16

JUNE/JULY 2019

RPN0619_14-17_MarketWatch_JAL.indd 16

www.ForConstructionPros.com/RENTAL

6/6/19 2:48 PM

WITHIN THE LAST 10 YEARS, SOCIAL MEDIA HAS REALLY TAKEN OFF. I’M PERSONALLY NOT ON FACEBOOK, BUT WE HAVE A COMPANY SITE THAT IS MAINTAINED BY A THIRD PARTY. As he pointed out, Facebook and other forms of social media give people, including customers, the opportunity to vent online when indeed it would be better for them and the rental store if they communicated in person. As an example, Lee recalled a customer who walked in to rent a trencher. Before renting the equipment, the store’s counter person asked if he had called 811 or another digger’s hotline to avoid cutting into a gas line, fiber optic line, or something else that could be either costly

to repair or life threatening. The customer was unhappy, wanted to trench that day, walked out, and decided to voice his displeasure online.

“We’ve had similar things like this happen when a misunderstanding could have been worked out on the spot,” Lee added. “The thing about social media is it takes face-toface interaction out of the equation.

It’s very efficient about spreading the word... both good and bad.”

All told, though, Lee sees technological advances like social media

and software to track inventory, utilization rates, and even to help invoice customers, as having a very positive impact on the industry.

“We don’t mail out invoices anymore like we did when we first started the business and like we did just a few years back,” said Lee. “We email them today and save money to the tune of $12,000 a year by not having to buy stamps and envelopes and stuff the invoices. We save time and money and so do our customers.”

A general rental store, Hoosier Tools employs six full-time and two seasonal employees and has a customer mix that is 65 percent commercial and 35 percent homeowner. The store also sells and services Husqvarna and Toro lawn equipment and retails diamond blades, sandpaper and an assortment of other products.

PACK SOME PUNCH ON JOBSITES

How can you bring compaction punch to your light equipment fleet?

Start with a comprehensive product lineup that gives you the ability to choose the optimal weight, dimensions and engine. Then add a powerful vibratory system that puts any material – from wet clays to dry aggregates – in its place.

Last but not least, be sure to use reliable parts and components so you never miss a round. Lightweight machines from Ammann deliver all this – and more. You’ll have a tool to master every challenge.

Alliance North America, Inc, 5150 E Pacific Coast Hwy, Suite 200, Long Beach, CA 90804 Phone: 562-450-3570, Fax: 563-450-3570 Sales: sales@anacorp.com, Parts: parts@anacorp.com

For more information on how to add these productive machines to your lineup, contact www.anacorp.com MMP-2488-00-EN | © Ammann Group

www.ForConstructionPros.com/11243951 www.ForConstructionPros.com/RENTAL

RPN0619_14-17_MarketWatch_JAL.indd 17

JUNE/JULY 2019

17

6/6/19 2:48 PM

NEW PRODUCTS

 Simpson Industrial Series Pressure Washers

Simpson launches its new heavy-duty line of Industrial Series pressure washers built for commercial and industrial applications.

• Powered by Honda or SIMPSON engines with AAA or COMET industrial triplex pumps

14 Flatbed Trailer

Air-Tow’s Rental 14 is a traditional flatbed with standard features including corner chain pockets, tie down bar, rubber bumper, rear center chain slot, two tail end D-rings and a 10-in.-deep binder compartment.

• Select models feature built-in PowerBoost Technology which delivers higher pressure at the nozzle, an external unloader with bypass hose for ease of maintenance and longer run time

• 16-in. F-rated wheels

• Equipped with Simpson’s best-in-class steel-braided hoses which are three times more abrasion resistant than rubber hoses

• LED lights

• Some units include professional spray guns with sideassist handle for better control and comfort during longer cleaning tasks www.forconstructionpros.com/21065799

W A

 Air-Tow Rental

• Adjustable chain • Adjustable coupler

Ex

• Corner chain pockets • Durable powder coat paint

We par qua tim Tha

• Extra-wide deck • Fenderless • Ground-level loading • Heavy-duty diamond deck • Non-tilting deck • Remote control • Rubber suspension • Swing-arm axles www.forconstructionpros.com/21068685

MBW GPR65, 68 and 77 Reversible Vibratory Plates MBW’s small reversible plates were designed not only for narrow trenches and confined areas but also with reliable shifting in mind. Key benefits include lower cost, lower maintenance and the ability to shift travel direction at constant speeds.

• At under 370 lbs., both the GPR65 and GPR68 have travel speeds up to 92 ft/min in good conditions with amplitudes of .072 and .071 • GPR77 comes in just under 400 lbs. and produces amplitude of .066 in. with travel speed up to 86 ft/min.

 Doosan Expands

Small Air Compressor Product Line with XP185WDO

Doosan Portable Power’s XP185WDO high-pressure small air compressor produces 185 cfm and 125 psi and can simultaneously power both air and electrical tools with the optional 4kW generator.

• Two 120-volt duplex outlets

• Plate sizes of 15”, 18” and 22”

• Onboard toolbox for storage

• Powered by Honda GX160 and Honda GX270 engines

• 74-hp Tier 4 Final Doosan D24 engine with diesel oxidation catalyst

• Generate 6,000 (GPR65, GPR68) and 7,775 lbs. of centrifugal force

• 10-hour runtime at 100% load

• Compact lifts up to 22 in.

• Limited ambient temperature of 125°F

www.forconstructionpros.com/21067692

www.forconstructionpros.com/21069788

E A T S M H M S

au

Aug 18

JUNE/JULY 2019

RPN0619_18-21_NewProd_JAL.indd 18

www.ForConstructionPros.com/RENTAL

6/6/19 2:52 PM

844-

WORLD CLASS ATTACHMENTS Experience the Auger Torque Difference We believe different is a good thing. When you partner with Auger Torque, you get exceptional quality products at competitive prices delivered on time and backed by an industry leading warranty.

That’s the Auger Torque difference.

EARTH DRILLS AUGER BITS TRENCHERS STUMP PLANERS MULCHERS HEDGE TRIMMERS MIXER BOWLS SCREW PILE TORQUE HEADS augertorqueusa.com Auger Torque USA | 2640 Jason Industrial Pkwy | Winston, GA | 30187 844-287-6300 | sales@augertorqueusa.com RPN0619_18-21_NewProd_JAL.indd 19

www.ForConstructionPros.com/XXXXXX

6/6/19 2:52 PM

NEW PRODUCTS

 MEC Micro 19 The MEC Micro 19 expands the offering of MEC Micro Scissor Lifts and is an innovative alternative to vertical masts and traditional scissor lifts.

• Ultra-compact design fits into small and tight work areas including personnel and freight elevators • Delivers all the benefits of extended duty cycles and faster drive speeds shared by the full direct electric drive line of MEC slab scissor lifts • Spacious platform supports two workers with its standard 2-ft. roll-out extension deck and 500-lb. capacity www.forconstructionpros.com/21069946

Sullivan-Palatek D750PH4CU5 Portable Air Compressor The D750PH4CU5 portable air compressor offers dual operating pressures of 100 or 150 psig at 750 CFM. At its core is a 310-hp Cummins diesel Tier 4 Final Stage V engine and a 204 mm diameter twin screw air end manufactured by Sullivan-Palatek.

• 7-in. display Sullivan-Palatek Electronic Controller (SPEC) offers numerous readouts including, but not limited to, compressor temperature and complete engine diagnostics • On the exterior, the compressor has large service doors for ease of maintenance and has a durable galvanneal sheet metal enclosure with a powder-coated finish for rust and corrosion resistance • Aftercooled and filtered options are available for this model, as well as many other portable compressed air solutions offered by Sullivan-Palatek www.forconstructionpros.com/21070006

 Kinshofer KSB-Series Hydraulic Breakers The KSB-Series encompasses eight models for .5- to 12-ton excavators, ranging from the 155-lb. KSB 1 providing 900 to 1,100 bpm with 207 ft.-lbs. of energy per blow, to the 1,191-lb. KSB 12 with 600 to 800 bpm at 1,696 ft.-lbs.

• Monobloc design manufactured as a single piece without tie-rods to resist linkage strain during operation • Sealed casing and soundproofing material reduce noise levels during operation

20

JUNE/JULY 2019

RPN0619_18-21_NewProd_JAL.indd 20

 Hy-Brid

Lift ZT-1630 from Custom Equipment

Custom Equipment LLC introduces the all-new ZT-1630 compact lift with precision maneuverability. The ZT-1630 is a premium machine built with professional operators in mind, making it ideal for applications including construction, facility maintenance and more.

• Tallest offering from Hy-Brid Lifts, delivering a 16-ft. platform height and a working height of 22 ft.

• Point-and-go-style drive allows unrivaled ease of movement in confined spaces and the proportional controls provide feather-like control for optimal lift positioning and precise jobsite mobility

• Optimized nitrogen inertial energy recovery system designed for 300% longer nitrogen charge life

• Built-in tool tray and signature lightweight design of Hy-Brid Lifts, which allows for earlier access to sensitive flooring

• Limit vibration from transmitting to the frame for increased operator comfort and reduced wear on bushings and other excavator components

• Scissor stack supports the weight of the platform with four points of contact while mast lifts are supported by only one point of contact

www.forconstructionpros.com/21069677

www.forconstructionpros.com/21069937

www.ForConstructionPros.com/RENTAL

6/6/19 2:52 PM

 Wacker Neuson WL95 Wheel Loader The WL95 articulated wheel loader is a heavy-duty model offering a high payload that allows operators to load, move and place more material efficiently. It has a standard 2-cu.-yd. bucket and straight bucket tipping load up to 14,394 lbs.

• 136-hp Deutz 3.61 engine with a DOC and SCR aftertreatment system • 31-gpm standard auxiliary hydraulic flow • Variable hydrostatic transmission for optimal traction and high travel speeds (12.4 mph) • Compact design enables a tight turning radius and generous steering angle • Articulated joint and pendulum axle at the rear ensure optimum maneuverability and traction • Standard return-to-dig function, ride control and reversing fan • Large, fully glazed, air conditioned cab offers plenty of leg room, a comfortable operator seat and a clear view of attachments • Console features a multi-functional joystick and a jog dial for easy adjustment of the hydraulic flow rate to the attachment • Easy to view, 7-in. color display keeps the operator informed of all machine functions • Accessible wide-opening engine hood and removable fenders allow for easy reach to hydraulic and electrical components www.forconstructionpros.com/21069089

Big Ass Fans Double LED Bay Big Ass Fans’ Double LED Bay Light is a high-bay light with a thermodynamic design to dissipate heat quickly and keep light shining bright.

• Three mounting options (aircraft cable, pendant, and flush) • Rotatable modules provide various angles of light distribution (including full 180-degree rotation for 100% uplighting) • 5 interchangeable lens options to shape and direct light where it needs to go

For the past 50 years our commitment to service, knowledge and product availability has made TVH the One-Stop-Shop for our customers.

• Max temperature rating of 149°F (65 °C) • Light output for over 150,000 hours • Hang from the highest ceiling without flickering, breaking or overheating.

www.tvh.com

www.forconstructionpros.com/21069638

www.ForConstructionPros.com/RENTAL

RPN0619_18-21_NewProd_JAL.indd 21

www.ForConstructionPros.com/11782055

6/6/19 2:52 PM

SPECIAL REPORT

By Jenny Lescohier, editor

Renters’ Review 2019:

A+ RENTAL

MARRED

by Lack of Accountability

22

JUNE/JULY 2019

RPN0619_22-29_RentersReview_JAL.indd 22

www.ForConstructionPros.com/RENTAL

6/6/19 2:57 PM

Service was good, equipment performed well, but sketchy recordkeeping sends the wrong message

A

trencher rental is a trencher rental is a trencher rental, right? It can seem that way to anyone who’s ever used one of these machines more than once. Ubiquitous in rental inventories, walk-behind trenchers are simple, durable creatures that typically go out on rent and come back without incident. And so it was with this particular rental… if there even was a rental at all.

Boy, that was cryptic. Read on to find out what happened.

Laying lines in Beloit, WI

UBIQUITOUS IN RENTAL INVENTORIES, WALK-BEHIND TRENCHERS ARE SIMPLE, DURABLE CREATURES THAT TYPICALLY GO OUT ON RENT AND COME BACK WITHOUT INCIDENT.

This year’s Renters’ Review took us to Beloit, WI to the home of a coworker’s son who aimed to install gas and electric lines from his house to his garage. The plan was to rent a walkbehind machine to dig a trench approximately 50 feet long in his yard - a simple enough job.

The homeowner, Nick Bower, called Digger’s Hotline to mark for utilities a week or so before our target date for the project. I then began calling around to find a rental company that could supply the machine. Our plan was to have it delivered on a Friday, do the work over the weekend and have the machine picked up on Monday.

Nick Bower of Beloit, WI aimed to lay electrical and gas lines from his house to his garage, so we rented a walkbehind trencher to get the job done.

www.ForConstructionPros.com/RENTAL

RPN0619_22-29_RentersReview_JAL.indd 23

Fortunately for our Renters’ Review, Beloit is a new market for us, ostensibly full of rental companies we’ve never rented from before.

Our goal for each review is to utilize a new company, but this has proven difficult since there are only so many businesses within the southern central Wisconsin market that we call home. Oddly enough, however, we found out Beloit proper is somewhat limited in its rental options, so I had to expand my search to Rockford, IL and beyond.

My first choice was a rental company in Rockford that listed walkbehind trenchers on its website. I made the call and was told the rental rate would be $120 for four hours or $180 for a full day, which would amount to the entire weekend, if I rented on a Friday.

Delivery, I was told, would be $75 each way, bringing the grand total to $330, which isn’t far off of what I estimated the cost to be. The person I spoke to on the phone mentioned the need for someone to be available to receive the machine, which would be delivered before 2 p.m. on the Friday.

For comparison, I like to call a national chain. In this case, the one I chose offered a similar machine, but charged $324 for an eight-hour rental and recommended I bring a pickup truck big enough to transport it, or rent a trailer for $75 more, bringing

JUNE/JULY 2019

23

6/6/19 2:57 PM

SPECIAL REPORT the total to $399. I thought that was just too expensive, considering we would have to handle transport ourselves.

So far, everyone had been very polite, but not very solicitous.

Running out of local options, I called a company in a nearby town, which had very reasonable rates and a friendly voice on the phone, but no trencher available on the day I needed it. That’s when I remembered a company I had called before but never rented from. This company is an equipment dealer with a fairly extensive rental inventory. I spoke to someone in the rental department and was told a trencher was available on the day I needed it. The weekend rate was $142.50 plus an $80 round trip delivery fee. Talk about reasonable! The only problem was they said they couldn’t get the machine to us until Saturday morning, which wasn’t a significant issue, so I gave them my credit card number, booked the rental and we agreed upon an early Saturday morning delivery.

The following Friday, the day before our project, I received a call from the rental company letting me know they had just delivered the trencher to the job. While it’s nice to have the machine ready to go ahead of time, this meant that no one was there to receive the machine and get any sort of familiarization on how to operate it. When I mentioned this to the person at the rental company, he said we could call with questions if we couldn’t get the machine started.

Skeptical, I told Nick about the change of plans and that a trencher would be waiting for him in the driveway when he got home.

We got the red one I arrived at Nick’s house the next morning and was excited to see the machine waiting for us was a Barreto 1324 ST wheeled walk-behind trencher. I’m familiar with Barreto machines and I know they’re simple to use and are robust, which I figured would come in

handy with the rocky, wet soil we’d soon be trenching.

I had wanted to document machine start up because often, that’s a moment of confusion with novice operators and rented equipment, but right away I discovered that Nick had had no problem getting the machine started and maneuvering it into position. Impressed, I took a look at the controls and was reminded the 1324 ST is steerable due to its two-pump, two-motor wheel drive system that allows one-hand operation of both wheel controls for traveling. Even before the boom was lowered into the ground, Nick was already singing the praises of this feature which Barreto pioneered over a decade ago. And because the terrain we would soon be trenching included a fairly significant incline, the machine’s precise wheel control would help us minimize the drifting that’s common with walk-behinds.

Gettin’ it done The moment had arrived to actually begin trenching.

Once again, Nick had no trouble getting the machine started. When it came time to lower the boom and engage the chain, however, things got a little more complicated. To operate, it’s necessary to hold the digging chain control in the ON position. With ground speed control in neutral, you then pull up the clutch lever and slowly lower the digging boom to the depth needed.

Then, slowly move the ground speed control in the reverse direction until the right speed is reached. In short, as Nick said, “I could use three hands!”

We rented a Barreto 1324-ST walkbehind trencher. This model is steerable due to its two-pump, two-motor wheel drive system that allows one-hand operation of both wheel controls for traveling (see controls in inset above).

24

JUNE/JULY 2019

RPN0619_22-29_RentersReview_JAL.indd 24

www.ForConstructionPros.com/RENTAL

6/6/19 2:57 PM

R

READY YOUR FLEET

WITH THE XC™ BOOM LIFT FAMILY

Class Leading Class Leading Jib Capacity Jib Capacity

Full Fleet Solution

Full Fleet Solution

New New Standards Standards Compliant Compliant

LEARN MORE AT GENIELIFT.COM/XC © 2019 Terex Corporation, Terex and Genie are trademarks of Terex Corporation or its subsidiaries.

RPN0619_22-29_RentersReview_JAL.indd 25

www.ForConstructionPros.com/10076505

6/6/19 2:57 PM

SPECIAL REPORT Crossing one trench while trenching another line created challenges.

The wheel of the trencher had a tendency to dip into one trench, kicking the boom out of the ground.

At one point it took three men to get the machine back on track.

But it wasn’t long before he got the hang of it and began making progress. Soon enough he had trenched 12 feet, at which point we needed to turn and make the incline up toward the garage. Nick reasoned it would probably be most effective to work with gravity and begin at the garage and work backwards, down the hill, to join up with the initial trench. So that’s what we did.

The entire trenching process took a couple of hours, punctuated by only a couple of challenges. The first came when Nick struck what initially appeared to be a big stick but turned out to be conduit containing wires of unknown significance. He suspected they were a past homeowner’s work, but it wasn’t until he checked out the garage that he discovered the wires were supplying power to the garage door, which was no longer operational. The locator who visited the property didn’t mark for these lines because they are private, not owned by a public utility.

The damage was done, so there was nothing left to do but continue with the project.

The next hiccup came when it was time to join up the two trenches. Nick had done a phenomenal job handling the machine

Wet, soggy ground conditions affected traction, but ultimately did not hurt production.

Nick received assistance from his father and uncle when a wheel of the trencher slipped into a cross trench.

and keeping the trenches on track, but when they joined up, the wheels of the trencher threatened to dip into the trench, reducing productivity and increasing the man power needed to stabilize the machine. At one point, it took three men to right the ship once the trencher tilted into the trench.

It’s interesting to note that Barreto’s newer tracked trenchers are designed

to easily traverse crossed trenches. In the final analysis, the trench turned out perfectly and the machine did what was asked of it without complaint. It was a job well done.

I didn’t stay for the installation of wires and conduit, but I’m told it was a long day that ended with a burger and a few beers.

We’d been told the machine would be picked up on Monday or Tuesday, so Nick parked it in the driveway and that was the end of that.

This is odd After a couple of days it occurred to me that I never received a receipt, so I called the rental company and requested a copy to be emailed to me. Oddly, the employee I spoke to could not find any record of my rental despite me repeating the correct spelling of my name, my credit card number, my email and more. She said she would check with the rental personnel and email a copy of the receipt once she located it.

IN THE FINAL ANALYSIS, THE TRENCH TURNED OUT PERFECTLY AND THE MACHINE DID WHAT WAS ASKED OF IT WITHOUT COMPLAINT. IT WAS A JOB WELL DONE.

26

JUNE/JULY 2019

RPN0619_22-29_RentersReview_JAL.indd 26

www.ForConstructionPros.com/RENTAL

6/6/19 2:57 PM

NAMES CHANGE. QUALITY DOESN’T. Shark Kärcher Group is now Kärcher Rental Solutions.

For decades, Shark has been a recognized brand in the rental channel providing professional grade pressure washers built to withstand the demands of renters.

In a move to streamline our brands while offering comprehensive product solutions to the rental channel, Shark Kärcher Group has transitioned to Kärcher Rental Solutions. Our equipment is not changing; it’s only a label change. Our hot and cold water pressure washers will become the Kärcher Shark Series, still backed by the strongest warranty in the cleaning equipment industry and built to meet CETA performance standards.

Innovation is the life blood of the world of technology.

Kärcher is continually developing new technologies that make work easier, simpler and more economically efficient, while remaining rental ready. We look forward to sharing new innovations with you in the year to come. kaercher.com/us/rental-solutions I 800.771.1881

www.ForConstructionPros.com/10075351

RPN0619_22-29_RentersReview_JAL.indd 27

6/6/19 2:57 PM

SPECIAL REPORT A couple of days went by and I had not seen an email, so I called again.

She said the rental staff were investigating and I would be contacted.

Meanwhile, I noticed my credit card had successfully been billed for the rental, so I was puzzled as to why there was no record of the rental on the company’s end. Surely, they must have something in the computer, noting the delivery and pickup? It was then I realized that not only had I not received a receipt, but I also never signed a rental contract. And by the way, the trencher was still sitting at Nick’s house on the Wednesday following our work, four days after we were done using it and two solid days after we were told it would be picked up. Did the rental company lose their trencher? Did they not know where it was? If they had no record of the rental, how would they

NO MATTER HOW SUCCESSFUL YOU ARE, NEVER UNDERESTIMATE THE IMPORTANCE OF PROFESSIONAL BUSINESS PRACTICES AND THE IMPRESSION THEY LEAVE WITH CUSTOMERS, NOT TO MENTION THE VITAL ROLE THEY COULD PLAY IN YOUR BOTTOM LINE know where to pick it up? In their books, did it even happen?

I never investigated why I was never given a contract to sign, but my imagination did run wild with the potential problems the lack of one could cause to the rental company and myself. What if the equipment was severely damaged as a result of drastic misuse? Would they ever be able to recoup the cost in that case? What if, since the machine had essentially been abandoned at Nick’s house, we decided to sell it and claim it was stolen?

What could they do about it, without

a contract? What if someone had been hurt while operating the machine?

Who would be liable for medical expenses? We’d never received instruction of any kind, after all.

And what about my personal exposure? Without a contract, the rental company could conceivably have charged my credit card whatever it wanted to. They could claim damage and say it’s my fault. A lot of outrageous scenarios are possible, albeit unlikely, but the simplest one is that they would just not be able to find the equipment to pick it up

www.ForConstructionPros.com/ 10072961

28

JUNE/JULY 2019

RPN0619_22-29_RentersReview_JAL.indd 28

www.ForConstructionPros.com/RENTAL

6/6/19 2:57 PM

because there was no record of it ever being rented!

Epilogue – It’s the little things Most every aspect of this rental was positive: friendly staff, accommodating service, top-notch equipment… but this little glitch in record keeping does make me wonder how this operation is managed.

In this day and age of data-driven decision making, it’s hard to imagine not having copious documentation of every transaction. The fact that this company, which by all outward evidence has been successful for decades, is perhaps a bit sloppy in this area is a testament to the fact that we still have a ways to go toward widespread industry sophistication.

That being said, nothing bad happened either. The rental company

finally picked up their trencher on Thursday, five days after we were done using it and seven days after it was dropped off. All for a weekend rental rate. That, in and of itself, could illustrate a lack of concern for profitable utilization. Is this company so successful that it isn’t vitally important to have all pieces of equipment accounted for and ready at any given moment? To be fair, this company is an equipment dealer first and foremost, so rental is a side hustle, so to speak, but there’s no denying that a lackadaisical attitude in a less-thancrucial area suggests it could arise elsewhere as well, in a much more critical way.

Professionalism is one of those “soft” terms that can be interpreted a number of ways, depending on the circumstances. Still, no matter how

successful you are, never underestimate the importance of professional business practices and the impression they leave with customers, not to mention the vital role they could play in your bottom line (if, say, a piece of equipment goes missing for a significant period of time).

In this case, a formalized rental procedure, complete with a rental contract/receipt that can be sent electronically, is a sound business practice that protects both parties and instills a sense of security for all involved.

The best rental companies are typically flexible and are happy to work with customers who need special exceptions to the usual procedure, but establishing predictable processes and following them is good business for business owners, employees and customers too.

www.ForConstructionPros.com/12271606 www.ForConstructionPros.com/RENTAL

RPN0619_22-29_RentersReview_JAL.indd 29

JUNE/JULY 2019

29

6/6/19 2:58 PM

EARTHMOVING

EQUIPMENT B y J e n ny L e s c o h i e r, e d i t o r

DEDICATION VS. VERSATILITY

In the battle between a walkbehind trencher and a compact utility loader with trencher attachment, the winner is in the eye of the beholder

C

onventional wisdom says a tool designed specifically for a given task is the correct choice. Sure, there are other options that will work, but why use anything but the machine designed for the specific job, right?

Apply this argument to the question of comparing a dedicated walk-behind trencher to a compact utility loader with trencher attachment, and the answer gets more complicated. Which is superior?

Get’r done It just so happens that many manufacturers of dedicated trenchers also make compact utility loaders that are capable of using a trencher attachment... Toro, Ditch Witch and Vermeer immediately come to mind.

Most allow there’s a place for both options, although there are situations in which one is a better choice than the other.

“As far as how the Toro dedicated walk-behind trenchers compare with the CUL/trencher attachment combination, when it comes to performance, both options offer outstanding and similar trenching capabilities and are able to tackle almost any mid-duty trenching application,” says Sean O’Halloran, Dedicated trenchers and compact utility loaders with a trencher attachment both have advantages, so there’s room for both options in your rental inventory.

30

JUNE/JULY 2019

RPN0619_30-37_Trenchers_JAL.indd 30

www.ForConstructionPros.com/RENTAL

6/6/19 3:56 PM

What rebar does for concrete, we do for ROI.

Increase your ROI along with OMG! Legendary reliability and durability have earned portable Honda Generators an outstanding reputation throughout the rental industry for over 30 years. When you invest in minimal downtime and low maintenance, you and your customers will see many happy returns. Visit gen.honda.com. www.ForConstructionPros.com/10071940 facebook.com/HondaGenerators

youtube.com/Honda

Please read the owner’s manual before operating your Honda Power Equipment and never use in a closed or partly enclosed area where you could be exposed to odorless, poisonous carbon monoxide.

Connection of a generator to house power requires a transfer device to avoid possible injury to power company personnel. Consult a qualified electrician. Š 2019 American Honda Motor Co., Inc.

RPN0619_30-37_Trenchers_JAL.indd 31

6/6/19 3:56 PM

EARTHMOVING TRENCHERS

EQUIPMENT FEATURE marketing manager at Toro. “Both the dedicated units and the trencher attachments offer similar trenching widths and depths. Both configurations offer similar torque, hydraulic flow, and RPMs. In short, the Toro TRX dedicated walk-behind trencher line offers about the same level of performance as the Dingo/trencher attachment configuration.

Chris Thompson, product manager for trenchers at Ditch Witch, says the choice really depends on the rental. “If your customer wants to get on the job, cut a trench and get off, then a dedicated trencher is the best choice,” he states. “But if they’re going to do other functions, a compact utility loader, or what we call a mini skid steer, with different attachments is most efficient. While dedicated trenchers are a little smaller, easier to maneuver and more efficient for trenching, mini skid steers are much more versatile. Operators can perform a range of jobs on a mini skid steer by simply switching attachments.”

Matt Hutchinson, Vermeer product manager for tree care/rental & landscape, says performance is similar between the two choices, but there’s still no substitute for a dedicated machine. “Most trencher attachments can be outfitted with either a 3- or 4-ft. boom, which is similar to the boom used on pedestrian and small ride-on trenchers. But boom sizes don’t necessarily mean a compact utility loader will have the same performance in every soil condition,” he points out. “A compact utility loader’s horsepower, available auxiliary hydraulics and chain configuration are the essential specifications to pay attention to.”

He continues, “Dedicated trenchers are designed for one application — trenching. So, the machine’s controls, design and horsepower are all integrated to deliver an optimized performance.”

32

JUNE/JULY 2019

RPN0619_30-37_Trenchers_JAL.indd 32

Compact utility loaders, or mini skid steers, offer a lot of versatility, so there’s a potential for a high ROI.

A case for dedication “The dedicated trencher obviously is a machine that is designed for trenching, while a compact utility loader is designed for using multiple pieces of equipment,” explains Tim Phelps, product manager with Barreto Mfg. “The controls are going to be generic on the loader and there’s not going to be a decal that says this is how you start the chain. Our trencher has automatic trench control and you won’t get that on a compact utility loader. The other thing with a compact utility loader is they have two big lift arms, so you have two cylinder controls to get your depth and your angle.

With a dedicated trencher, there’s one cylinder control because the angle is already fixed, so it’s a little less complicated.”

Dedicated trenchers are less expensive to acquire than a compact utility loader, so they might be more accessible to the cost-conscious buyer.

www.ForConstructionPros.com/RENTAL

6/6/19 3:56 PM

He continues, “It’s harder for the operator to trench with a compact utility loader because of that. It has extra controls and they are not specific to a trencher. And there’s the fact that that you’re going in reverse while trenching, when the machine is designed to do most of its work in a forward direction. For novice users especially, I think they would have a difficult time figuring that out.”

Phelps notes he doesn’t believe it’s especially common to rent a compact track loader and trencher attachment.

“It’s just too much,” Phelps says.

“It’s too much for some customers to have a big piece of equipment and then figure out how to hook up the different attachments.

“The compact utility loader and attachment combo makes sense for an operator who has several tasks to complete and needs the use of a bucket, a posthole digger, a trencher and anything else. But familiarization on all of those pieces of equipment could be daunting to less-seasoned operators. I think contractors would be the ones most likely to be able to do that and benefit from it.”

He continues, “If you have a guy that owns a compact utility loader, he may have an auger, bucket and a stump grinder or something like that.

I think that’s where you’re going to see multiple attachments being purchased, but as far as in rental, it just doesn’t seem like we’re seeing a lot of that yet.

“However, the combination does give the rental company options,” Phelps notes. “Maybe they have four or five trenchers in their fleet but they’re all out on rent and then a contractor comes in and needs a trencher, and they have a trencher attachment for their compact utility loader. It gives them more versatility, but I really think there’s probably a better market on the retail side for compact utility loader attachments

“THE COMPACT UTILITY LOADER AND ATTACHMENT COMBO MAKES SENSE FOR AN OPERATOR WHO HAS SEVERAL TASKS TO COMPLETE AND NEEDS THE USE OF A BUCKET, A POSTHOLE DIGGER, A TRENCHER AND ANYTHING ELSE.” TIM PHELPS, PRODUCT MANAGER WITH BARRETO MFG.

LIFT YOUR BOTTOM LINE For years, UPequip offers a full line of rental ready compact aerial lifts and cranes for the most complicated, demanding and cramped jobsite.

Let us help your customers with their challenges.

COMPACT ATRIUM LIFTS

16 models / 80 configurations 40’ to 139’ working height Tracked or wheeled Bi-energy or Lithium-Ion Single/ double door access

COMPACT TRACKED CRANES

Up to 72’ lifting height Up to 8810lbs capacity Straight and Articulated Hybrid for Indoor/outdoor use Single door access for all models

The fastest growing brands of compact lifts and cranes in North America Join the Simple Inside ™ community and call 1 -844-UPequip Nationwide re-rental available short or long term

Visit www.UPequip.ca to built you unit on -line

www.ForConstructionPros.com/12223430 www.ForConstructionPros.com/RENTAL

RPN0619_30-37_Trenchers_JAL.indd 33

JUNE/JULY 2019

33

6/6/19 3:56 PM

EARTHMOVING TRENCHERS

EQUIPMENT FEATURE than there is on the rental side.”

O’Halloran, for his part, says the real test is with regard to balancing that versatility with the cost.

“Depending on what each specific rental store’s customer base prefers, it might be in the best interest of the business to carry a fleet of compact utility loaders and keep their inventory stocked with several attachments. Where a dedicated trenching machine can adequately handle most trenching applications, [a compact utility loader] is able to easily change out attachments to handle countless tasks. The major trade-off is that typically, a dedicated pedestrian trencher is less expensive than a [loader] and trencher attachment combination. This can potentially translate to lower rental rates for rental store customers, and greater accessibility for

equipment-savvy DIYers, landscapers and contractors who don’t necessarily specialize in trenching work on a regular basis.”

Thompson at Ditch Witch points out that dedicated trenchers fit into

Dedicated trenchers are simple to operate and fairly easy to explain to customers. And since they’re smaller, they could be considered less intimidating than a compact utility loader with an attachment that needs to be hooked up.

READY YOUR FLEET WITH THE XC™ BOOM LIFT FAMILY

Class Leading Class Leading Jib Capacity Jib Capacity

Full Fleet Solution Full Fleet

Solution

New New Standards Standards Compliant Compliant

LEARN MORE AT GENIELIFT.COM/XC © 2019 Terex Corporation, Terex, Genie, XC, and Xtra Capacity are trademarks of Terex Corporation or its subsidiaries.

www.ForConstructionPros.com/10076505

34

JUNE/JULY 2019

RPN0619_30-37_Trenchers_JAL.indd 34

www.ForConstructionPros.com/RENTAL

6/6/19 3:56 PM

tight spaces more easily and weigh less, allowing contractors to easily and simply transport the equipment with a standard trailer. “The trencher offers some advantages on that score,” he says, “but the controls on both are remarkably similar, so from an ease of use standpoint, there really isn’t a tremendous difference.”

O’Halloran adds, “Ultimately, the rental store will ideally carry an inventory of both compact utility loaders and dedicated trenching machines to ensure the proper equipment solutions are available to their customers at any given time.”

Dollars and sense The question on everyone’s mind is always, where’s the money? In terms of ROI, which machine pulls its weight better?

“DEDICATED TRENCHERS ARE DESIGNED FOR ONE APPLICATION - TRENCHING. SO, THE MACHINE’S CONTROLS, DESIGN AND HORSEPOWER ARE ALL INTEGRATED TO DELIVER AN OPTIMIZED PERFORMANCE.” MATT HUTCHINSON, VERMEER PRODUCT MANAGER

“A dedicated trencher is designed to do one thing, while a compact utility loader can be used in several different applications, so they will appeal to a more extensive customer base and might be rented more often,” Hutchinson says. “However, many contractors who are in the market to rent a trencher will prefer a dedicated machine.”

According to O’Halloran, it really comes down to the customer base for the specific rental store. Compact utility loaders require a higher initial capital investment, but are typically rented at a higher rate than dedicated trenchers.

“Conversely, dedicated trenchers require less capital initially, but are historically rented out at lower rates

OUR LOSS.

YOUR GAIN. Enjoy weight loss for work trucks with the new EC3200 Aluminum crane. You’ll gain the freedom to maximize payload. Whether you need more equipment or parts, you’ll be prepared for whatever comes your way.

INNOVATIVE LIGHTWEIGHT DESIGN.

Learn more at StellarIndustries.com www.ForConstructionPros.com/10074721 www.ForConstructionPros.com/RENTAL

RPN0619_30-37_Trenchers_JAL.indd 35

JUNE/JULY 2019

35

6/6/19 3:56 PM

EARTHMOVING TRENCHERS

EQUIPMENT FEATURE

“TRENCHERS ARE LOWER-COST MACHINESAND CAN START EARNING A RETURN ON INVESTMENT FASTER.�

# # # # # " " % !

$

CHRIS THOMPSON, DITCH WITCH PRODUCT MANAGER

than a compact utility loader,� he says. “Many rental stores find success in the diversification of their equipment offering to be able to provide the best solutions to their customers.�

Thompson agrees, adding, “Know your customer base. Trenchers are lower-cost machines and can start earning a return on investment faster, but mini skid steers can be rented with so many attachments, so there’s a great potential for high ROI. On the other hand, trenchers have been around since the 1940s while the market for mini skid steers is still in its infancy in rental. The machines are growing in popularity, but there’s still an opportunity to build awareness. Rental stores may need to work with contractors to shed light on the expansive capabilities of a mini skid steer.�

Hutchinson points out, “There’s usually an additional cost to rent an attachment. If a customer only needs a trencher, renting a pedestrian trencher is often a better value.�

At the end of the day There’s certainly a time and a place for both dedicated trenchers and compact utility loaders with trencher attachments in any rental inventory. “A compact utility loader outfitted with a trencher attachment is an excellent option for contractors that need a unit that can do a bit of everything,� Hutchinson says. “The right setup will deliver a similar performance as a dedicated trencher; however, there is a higher upfront investment to acquire the loader and attachments. Also, a compact utility loader with a trencher attachment is a bit longer than a pedestrian trencher, which can be an issue in confined areas.�

Phelps concludes, “In rental I think they definitely could benefit from having both options. I don’t think it’s a choice of one or the other.� www.ForConstructionPros.com/21043500

36

JUNE/JULY 2019

RPN0619_30-37_Trenchers_JAL.indd 36

www.ForConstructionPros.com/RENTAL

6/6/19 3:56 PM

PR

O

FE

SSIONA

L

GET EDUCATED ”@ edcoed.com” Learn online classes!

These classes will increase your return on investment.

ED T RA I

We guarantee more success upon completion of product courses. EDCO wants to help you profit!

G NIN

MAGNA-TRAP

®

FLOOR & TURBO GRINDERS

CRETE-PLANE MILLING MACHINES ®

MODEL #

MODEL #

MODEL #

MODEL #

2-EC

TG-10

CPM-8

CPU-10

FLOOR GRINDERS

CRETE-PLANERS®

are used for topical applications up to a 1/16” deep. These models are for smoothing, cleaning, thin coating removal, and prepping surfaces.

(AKA Milling Machines) level, clean, and texture surfaces. They repair common slab problems like curled joints, unevenness, sidewalk trip hazards, and weather damage. Crete-Planers® remove contaminates, epoxy, paint, traffic lines, and more. EDCO makes Walk Behind and Self Propelled CretePlaners®.

TURBO GRINDERS are high speed machines designed for industrial tasks like leveling expansion, high spots and bridge decks; removing thick coatings, and smoothing rough surfaces.

EDCO’S HEPA VACUUM SYSTEMS MODEL #

MODEL #

VAC-200

BAG-VAC

CONCRETE & ASPHALT SAWS MODEL #

MODEL #

DS-18

SS-20

EDCO’S OSHA COMPLIANT VACUUM SYSTEMS

WALK BEHIND AND SELF PROPELLED EDCO SAWS

remove air-borne dust particles and shorten clean-ups while reducing workers’s exposure to dust and debris. Common shop vacuums can not capture the large volume of dust created by high production surface prep equipment. Dust suppression is essential to safety and profitability when working with surface preparation and sawing equipment.

EDCO’s Saws are built from the ground up. Walk Behind Saws will cut concrete and asphalt with little to no vibration because of their heavy gauge steel frames, rugged shafts and bearing assemblies.

Self propelled Saws are built like tanks, designed for high production, low maintenance cutting. Cut miles of roadway with little to no vibration because of their well built frames, rugged shafts and bearing assemblies.

edcoinc.com • edcoed.com • 800-638-3326 • sales@edcoinc.com

www.ForConstructionPros.com/10072848

RPN0619_30-37_Trenchers_JAL.indd 37

6/6/19 3:56 PM

www.ForConstructionPros.com/10073474

RPN0619_38-39_TrencherProd_JAL.indd 38

6/6/19 3:10 PM

TRENCHERS & LOADERS // PRODUCT ROUNDUP

 Vermeer RTX250 Trencher  Toro TRX-26 WalkBehind Trencher

The Toro TRX-26 dedicated walk-behind trencher features the Dingo TX-style control system, which offers three simple controls for all tracking and trenching functions.

• Zero-turn capability

The RTX250 rubber-tracked, steerable pedestrian trencher is powered by a 27-hp Kohler electronic fuel injected (EFI) gas engine.

• Digs 8-in. wide trenches to a 48-in. depth • Two-handlebar VZ steering system allows mobility and operation without the need for numerous joysticks • 35.5-in. width for maneuvering in tight areas • Dedicated platform and dedicated rubber track system www.forconstructionpros.com/10882827

• Ground pressure as low as 4.1 psi • 2-, 3- or 4-ft. boom attachments for trenching to 8 in. wide and 48 in. deep www.forconstructionpros.com/10082762

 Vermeer S925TX

Mini Skid Steer

 Barreto RTK Stand-On

The S925TX mini skid steer has a 2,643-lb. tip capacity and a rated operating capacity of 925 lbs.

Track Trencher

• Radial lift path with a maximum hinge pin height reach of 84.5 in.

The 1,690-lb. RTK stand-on track trencher features a fixed platform, one-hand controls and fine-tuning control adjustment that uses rod linkage instead of cables.

• Dual auxiliary system allows operator to switch between high flow for ground-engaging attachments and low flow for maximum control

• Trenches to 48-in. depth and 6-in. width

• Engine options include a 24.8-hp Kubota V1505 diesel engine and 40-hp Kubota WG1605 gas engine

• Adjustable Trenching Control (ATC) can be positioned to modify trenching speed of tracks individually on the go

www.forconstructionpros.com/20982048

 Toro Dingo TXL 2000 Compact Track Loader

The Dingo TXL 2000 has a rated operating capacity of up to 2,000 lbs. and features telescoping arms that allow it to reach over obstacles, dig below grade and generally extend the working range.

• Fully extended boom offers a hinge pin height of just over 10 ft.

• Flexible, suspended operator platform provides 360° to the work area • Loader arm joystick includes telescoping function, proportional auxiliary control and directional left/right control for applicable attachments www.forconstructionpros.com/21029479

www.forconstructionpros.com/12212603

 Ditch Witch Enhanced Mini Skid Steers

The enhanced SK600, SK800, SK1050 and SK1550 are equipped with engines ranging from 24.8 to 44 hp, and offer up to 34.5 hp directed to the attachment, depending on the model.

• Easy-to-use auxiliary control foot pedal allows operator to effectively maintain hydraulic flow to the attachment

 Barreto 13STKH/16STKB Track Trencher

The STK track trencher provides a dig depth of 24 to 30 in. and dig width of 4 to 6 in. A new track system and compact frame design provide both stability and maneuverability.

• Floating track system utilizes independent undercarriage idlers that move in response to the terrain

• Ergonomic operator platform with dual-lever ground drive controls

• Adjustable Trenching Controls (ATC) use rod linkage instead of cables and can be positioned to modify the trenching speed of the tracks individually while on the go

www.forconstructionpros.com/20991947

www.forconstructionpros.com/12315637

• Improved stability and smooth ride

www.ForConstructionPros.com/RENTAL

RPN0619_38-39_TrencherProd_JAL.indd 39

 Ditch Witch CX-Series Walk-Behind Trenchers

This line of walk-behind trenchers includes six models (C12, C14, C16, C16X, C24X and the C30X) with dig depths between 24 and 48 in.

• Utilize the 35K digging system or OptiCut digging system to optimize production and performance • CX-Series includes the CX Track system with a shorter left track and longer right track for better traction and a shorter overall length www.forconstructionpros.com/12157896

JUNE/JULY 2019

39

6/6/19 3:10 PM

PRODUCT ROUNDUP // SOFTWARE

 Point of Rental UnLockIT App

Sometimes circumstances make it impossible to pick equipment up or drop it off during business hours. It’s not efficient to staff a store 24/7, but smart locker technology can fill that gap in the rental industry now thanks to UnlockIt, Point of Rental’s new app. UnlockIt allows rental businesses to provide self-service rental, rental on demand, and after-hours parts pickups with smart lockers.

• Reservations can be made online or in the store • Electronic or printed barcodes are scanned in the center console and open the appropriate locker • The system records when equipment was taken or returned, allowing for accurate billing • Equipment too large for lockers can have its keys placed inside

 Baseplan ERP Software Baseplan Software delivers industry-leading ERP software specifically built for the rental industry. Dedicated to helping businesses increase productivity and reduce costs, Baseplan stresses the importance of investing in a software system that automates, streamlines, and connects every department of a business to maximize efficiencies.

• Manage entire operation from inquiry to invoice with Baseplan Enterprise • Suite of mobility apps keeping service, sales, and transport teams fully connected www.forconstructionpros.com/21071917

www.forconstructionpros.com/21071913

THE MOST COMPLETE RENTAL AND SERVICE PLATFORM Designed for the digital world with Mobile, Maintenance, Accounting and Web Portal Solutions.

• Salespeople can stay connected from anywhere with access to equipment rates and availability, and upcoming reservations, contracts and pickups

www.ForConstructionPros.com/10074095

RPN0619_40-43_SoftwareProd_JAL.indd 40

Put your business in your pocket with InTempo’s Mobile App, developed in collaboration with Rental BI and packed with new features.

• New equipment condition reporting makes it easier than ever to protect equipment and reduce disputes with customers - check equipment in and out, add photos, meter readings, fuel levels, and other notes; display terms and capture signatures; and email a PDF of the report all from a mobile device

1 877-755-2012 JUNE/JULY 2019

InTempo Mobile App

• Enhanced dashboards on equipment status, utilization, A/R aging and others

orion-soft.com

40



• Added functionality empowers users to instantly search for equipment, items, customers, transactions and more www.forconstructionpros.com/21007465

www.ForConstructionPros.com/RENTAL

6/10/19 11:55 AM

www.ForConstructionPros.com/10074223

RPN0619_40-43_SoftwareProd_JAL.indd 41

6/10/19 11:55 AM

The essential meeting place for the North American access rental community, combining a one-day, high-quality conference with a prestigious awards dinner.

ACCESS, LIFT & HANDLERS

CONFERENCE &AWARDS2019

SAVE THE DATE

September p 12,, 2019 Hilton San Diego Bayfront

CONFIRMED SPEAKERS Greg Bennett Point of Rental Software Brad Boehler Skyjack Jim Colvin Serious Labs

Jim Grasse Waldon Equipment & California Rental Association Tony Groat IPAF Korry D. Kobel JLG Industries, Inc.

John McClelland American Rental Association Tony Radke KHL Group Jeff Stachowiak Sunbelt Rentals, Inc.

Matthew S. Fearon Terex Aerial Work Platforms

AWARDS SUBMISSION DEADLINE

JUNE 10, 2019

www.alh-ca.com

SPONSORSHIP INFORMATION Tony Radke: e-mail: tony.radke@khl.com Tel: +1 480 478 6302 GOLD SPONSOR

RPN0619_40-43_SoftwareProd_JAL.indd 42

TO FIND OUT MORE VISIT

EVENT PARTNER GOLD SPONSOR

CREATED AND ORGANIZED BY

www.ForConstructionPros.com/10744586

6/10/19 11:55 AM

ss

 Sycor.Rental Sycor.Rental is a Microsoftbased ERP solution for rental and fixed asset management. Gain full control of your entire operation from one platform.

 Orion Field Service

• Access all data in one place and always have it available for easy reporting

Orion software announced the launch of its Field Service Management solution. As part of its Sirius e platform, it’s a complete dispatching and mobile solution for the maintenance and service Work Orders in the field.

• Complete billing & accounting at the equipment level for individual pieces of equipment, model series, or groups of items

Management

• Dispatcher schedules work orders from a map and calendar with GPS positions of technicians • Dispatcher sends notifications to the field technicians and receives confirmation of the acceptance • Two-way real-time process is designed to improve customer service and it focuses on efficiency of the delivery process www.forconstructionpros.com/21070789

• Use the graphical planning board, featuring drag and drop, to schedule equipment across any locations in real time • Real-time, cross-location scheduling and transport management functions • Integrated service and maintenance processes allow Sycor.Rental to help increase availability of your equipment and reduce downtime significantly www.forconstructionpros.com/21007469

®

EMPOWER YOUR BUSINESS INFORMATION WHEN AND WHERE YOU NEED IT.

www.baseplan.com | (702) 410 8600 www.ForConstructionPros.com/11543597 www.ForConstructionPros.com/RENTAL

RPN0619_40-43_SoftwareProd_JAL.indd 43

JUNE/JULY 2019

43

6/10/19 11:55 AM

INDUSTRY UPDATE

Sunstate Partners with Built Robotics to Rent Autonomous Earthmovers Built Robotics and rental giant Sunstate Equipment formed the construction industry’s first partnership to rent autonomous equipment to contractors around the nation.

Built Robotics, founded in San Francisco in 2016, is among the first developers of autonomous equipment – including skid steers, compact track loaders, excavators, bulldozers – to offer a commercial product.

Sunstate Equipment, founded in Phoenix in 1977, operates 63 rental locations in 10 southern and western states.

■■ Technology & Equipment: Built Robotics designs and manufactures a kit to upgrade off-the-shelf equipment of any brand to autonomous capability. The kit allows remote equipment operators to upload job files to an autonomous machine’s computer, at which point the equipment can complete the work on its own. Sunstate will strategically select equipment from its fleet to upgrade, and then make it available for customers.

■■ Safety & Training: Built and Sunstate will partner to ensure that customers’ personnel receive comprehensive training to run autonomous equipment safely and effectively. Every piece of autonomous equipment uses a three-layer safety system where: (1) sensors such as cameras and lidar (laser radar) sense and avoid pedestrians, vehicles and other obstacles; (2) the equipment’s work area is confined within a geofenced, designated zone; (3) equipment is outfitted with hardwired and wireless emergency stop buttons, enabling the remote equipment operator to stop the vehicles instantly at any time.

■■ Partnership Highlights: Sunstate is a trusted brand in equipment rental and is excited to offer cutting-edge technology to its customers. Built’s autonomous technology is a construction industry first, and offering it in partnership with Sunstate allows the company to move technology and remote equipment operator training into the field faster. The partnership is currently focused on identifying the initial set of equipment and rental locations, and Sunstate will begin offering Built-upgraded autonomous equipment to select customers in late 2019 or early 2020.

“If there’s a new technology that makes our customers more productive, then it’s up to us to get it into our fleet,” said Chris Watts, CEO of Sunstate Equipment. “We believe Built’s autonomous upgrade kits have the potential to do just that, and we’re excited to partner with them to roll out this technology to our customers.”

“Built is thrilled to partner with Sunstate to get our technology in the hands of more customers and remote equipment operators,” said Noah ReadyCampbell, CEO of Built Robotics. “Robotic equipment is a big change, but ultimately it will make construction safer, faster and more productive.”

44

JUNE/JULY 2019

RPN0619_44-49_IndUpdate_JAL.indd 44

IPAF WINS COURT INJUNCTION AGAINST COPIER OF ITS TRAINING PROGRAM The International Powered Access Federation (IPAF) has won an injunction against a former member firm that had attempted to copy its accredited training program and pass it off as its own.

The injunction was awarded against Capital Equipment Services Ltd (CESL) of Chennai, India, which had sought to copy and distribute IPAF’s training materials as its own Mobile Elevating Work Platform (MEWP) operator course.

CESL and Aerial Platform Association of India, registered in Mumbai, which was also named in the injunction, were ordered by the High Court of Madras to desist from using or dealing with the copied course material.

Tim Whiteman, CEO and managing director of IPAF, comments: “We welcome this injunction, which protects the hard work and co-operation of IPAF members around the world. We are pleased the Indian judicial system found decisively in IPAF’s favor.

“IPAF training is created and shared in the greater interests of the industry. Our members continue to be involved in improving and developing IPAF training material to ensure our industry stays safe and can rest assured we will rigorously defend any attempt to devalue or steal their hard work, wherever in the world such attempts occur.”

Whiteman concludes, “Use of the IPAF-accredited training program is open to any member that meets the relevant rigorous quality standards; it is available exclusively to members of IPAF, who must observe our code of conduct. The member in this case has since been expelled.” www.ForConstructionPros.com/RENTAL

6/6/19 3:25 PM

RPN0619_

VALUE TESTIMONIAL Advertisement

US MEWP FLEET EXCEEDS 600,000 BUT UNCERTAINTY CLOUDS HORIZON The mobile elevating work platform (MEWP) rental market is still booming, with the US fleet exceeding 600,000 units, according to the latest analysis from the International Powered Access Federation (IPAF).

The US-China trade war and Presidential elections in 2020 muddy the waters however, according to IPAF’s Global Powered Access Rental Market Report 2019, compiled by research intelligence company DuckerFrontier.

IPAF’s Powered Access Global Rental Market Report is available to buy now at www.ipaf.org/reports.

The world authority in powered access.

For the past two years, the Powered Access Rental Market has boomed across the globe, with the US in particular exceeding expectations. The report shows 2018 was a great year for the US market, with double-digit growth in MEWP rental revenue and total value exceeding $10 billion.

US fleet expansion continued in 2018 and the total MEWP fleet now exceeds 600,000 units. Most US rental companies expect to scale back fleet expansion in the next few years, owing to longerterm uncertainty.

HALF-HEARTED TRAINING IS FINE. AS LONG AS YOU’RE OK WITH HALF-HEARTED SAFETY. Life is full of shortcuts. But running mobile elevating work platforms without trained, tested operators is a dead end. Train right. Insist on the PAL Card.

Find a training center near you at IPAF.com.

MEETS OR EXCEEDS THE REQUIREMENTS OF THE NEW ANSI STANDARDS. www.ForConstructionPros.com/10313618 www.ForConstructionPros.com/RENTAL

RPN0619_44-49_IndUpdate_JAL.indd 45 RPN0619_45_IPAFAdvert.indd 45

JUNE/JULY 2019

45

6/6/19 3:17 3:25 PM PM 6/6/19

INDUSTRY UPDATE

United Rentals

HELPS CONTRACTORS ADVANCE TRENCH SAFETY THROUGH TRAINING Trench and excavation work represent some of the most dangerous jobs in the construction industry.

Maintaining up-to-date training on safety regulations and equipment solutions is essential to not only keeping employees safe but also leads to improved project productivity. United Rentals Inc. provides dedicated resources that offer quality trench safety instruction, together with assistance outside the classroom including jobsite consultation, engineered designs and safety equipment.

The United Rentals Trench Safety Training Program has trained 56,968 workers in the Occupational Safety and Health Administration’s (OSHA) Excavation standard 1926, Subpart

P since the inaugural Trench Safety Stand Down Week in 2016. The program is designed to help contractors comply with OSHA requirements for excavation and trenching operations to promote safe work practices that can protect workers from cave-ins and other hazards.

organized Stand Down events across the United States ranging from tailgate talks at jobsites and lunch-and-learns to forums featuring independent trench safety authorities, OSHA officials and United Rentals experts. Last year, more than 10,000 attended United Rentals Trench Safety Stand Down events.

Overall, United Rentals Trench Safety has trained more than 90,000 workers across North America in trench safety operations from 2016 to 2019. Other training delivered includes safety training for confined space, traffic control flagger, and OSHA 10-hour and 30hour construction training.

The trench safety competent person training is part of United Rentals’ United Academy, which has a curriculum of over 360 courses that include safety and fall protection, site-specific regulatory compliance, and operator certifications for equipment such as aerial lifts, loaders, backhoes, forklifts and cranes.

The 2019 Trench Safety Stand Down took place June 17-21. United Rentals

For more information, visit www.forconstructionpros.com/21069564

Raising Performance to New Levels Full line of liftgate models, plus special applications

Move more.

Move it faster!

Improve productivity oductivity and pr profits.

• Move more, up to 1000 lbs • Move it faster, at speeds up to 4 mph • Silent motor with zero emissions is suitable for indoor use, fits through door frames • Up to 12 cu ft capacity with power dump • Multiple attachments available

©2019 Nu-Star, Inc.

800.800.9274 www.powerpusher.com www.electricdumper.com

www.ForConstructionPros.com/10076444

46

JUNE/JULY 2019

RPN0619_44-49_IndUpdate_JAL.indd 46

Railgates, Stowaways, Conventionals,Side Loaders, & Pickup/ Service Body Models Sales and Service Available from a Nationwide Distributor Network

Quality Liftgates for Every Application 600 East Wayne Street Celina, Ohio 45822 info@thiemantailgates.com www.thiemantailgates.com

800.524.5210

www.ForConstructionPros.com/10074900 www.ForConstructionPros.com/RENTAL

6/6/19 3:25 PM

e

GLOBAL MEWP RENTAL FLEET NEARS 1.5 MILLION

BUT UNCERTAINTY CLOUDS HORIZON The mobile elevating work platform (MEWP) rental market is still booming, with the worldwide fleet nearing 1.5 million units, but uncertainty clouds longer-term outlooks, according to the latest market analysis from the International Powered Access Federation (IPAF). In the UK, revenue per unit fell by 3% across 2018 and was overtaken by France for the first time, after French revenue per unit rose 5% in 2017.

Nonetheless, the report shows that 2018 was another great year for the US market, with stronger-than-expected growth. Double-digit growth in MEWP rental revenue was recorded and total value exceeded $10 billion. The level of cross-hire increased in 2018, caused by strong ongoing market demand.

Sustained fleet expansion continued in 2018 and total MEWP fleet size now exceeds 600,000 units in the US, however in light of the longer-term uncertainty, most US MEWP rental companies expect to scale back fleet expansion in the next few years.

Across 2018, the worldwide rental MEWP fleet size reached 1.47 million units, up from 1.35m at the end of 2017. Strong growth in Asia is being driven mainly by China. Growth was reported in all countries and regions.

The 2018 report also contains a special China market focus, which indicates almost exponential growth.

In 2018, the Chinese MEWP rental market value was $495m, or â‚Ź583m. By all measures, it was a good year: Several major projects started during the second half of 2017 and positively impacted market growth in 2018.

Outlooks remain positive for the next few years, despite challenges linked to increased competition and the fact that downward pressure on the economy may be reflected in the MEWP rental market.

While persisting Brexit uncertainty in the UK, the US-China trade war and presidential elections set for 2020 muddy the waters, markets are booming in Spain, Germany and the Netherlands, where MEWP rental grew very strongly in the past year, by 8-10%.

For the past two years, IPAF’s Powered Access Rental Market Report was positive across the board, with the US in particular exceeding expectations and experiencing steady growth. And the European MEWP rental market also sustained impressive growth across most key indicators in all 10 countries under study. In the UK and some

Nordic countries, however, growth plateaued and outlooks were more pessimistic.

Currently, the level of investment remains significant, as rental companies focused on both expanding and renewing their MEWP fleets with more specialist, sophisticated and generally greener equipment.

It seems 2018 may be a turning point and investment is expected to stabilize from 2019 onward.

The Powered Access Global Rental Market Report is compiled each year by Ducker Frontier exclusively for IPAF. The report is available to purchase in full via www. ipaf.org/reports For more information, visit www.forconstructionpros.com/21069907

Sycor.Rental Manage your entire business in one Microsoft-based system built for rental.

SYCOR AMERICAS Inc. +1 412 788 9494 www.sycoramericas.com/rental

www.ForConstructionPros.com/21007468 www.ForConstructionPros.com/RENTAL

RPN0619_44-49_IndUpdate_JAL.indd 47

JUNE/JULY 2019

47

6/6/19 3:25 PM

INDUSTRY UPDATE

AHERN COMPANIES PROMOTES AMELIA PEARCE TO VICE PRESIDENT OF GLOBAL MARKETING The Ahern family of companies announces the promotion of Amelia Pearce from global marketing director to vice president of global marketing at Ahern Companies.

Reporting directly to Don Ahern, Amelia develops and delivers global marketing strategies for all brands within the Ahern family of companies. Based at Xtreme Manufacturing and Snorkel global corporate headquarters in Henderson, Nevada, Amelia oversees a team of 10 who deliver shared marketing services globally.

Amelia Pearce

Owned by Don Ahern, the Ahern family of companies includes Ahern Rentals, Xtreme Manufacturing, Snorkel, Diamond A Equipment, Xtreme Cubes Corporation, Equipment Parts Plus, AX Transportation, Xtreme Financial Services, as well as all Ahern International distribution locations in Australia, Japan, Germany, Chile, Argentina, Canada, and Spain.

“I am extremely pleased to promote Amelia to vice president of global marketing. She has demonstrated remarkable talent and tenacity in delivering world-class marketing across our global brands. Her passion, focus and leadership have elevated our marketing to a new level. On behalf of the entire Ahern family of companies, we look forward to continued excellence from Amelia and her team,” said Don Ahern.

“HER PASSION, FOCUS AND LEADERSHIP HAVE ELEVATED OUR MARKETING TO A NEW LEVEL.” DON AHREN

Generator Test Set Model 650 - 30 KW - 120/240 V - 60 Hz

Originally based in the UK, Amelia has been working with the Snorkel brand since 2007. She relocated to the U.S. in 2014 to join the Ahern family of companies as global marketing director.

need parts?

PUT AN END TO WET STACKING! Ensure your generators are A self-contained test set for electrical load testing of AC outputting what they should. generators

Generators up to 30 KW can be loaded to full capacity 120V/240V Single Phase. Run your diesel generators under full load to prevent Wet Stacking.

Easy to use products at practical prices!

(800) 922-2969

sales@sotcher.com

choose from over 9,500 at everyday low prices!

www.sotcher.com

www.ForConstructionPros.com/10074668

Call 1.800.841.3989 or visit rotarycorp.com ©2019 Rotary Corporation. Rotary is a registered trademark of Rotary Corporation.

Available through servicing dealers & distributors.

www.ForConstructionPros.com/10074488

48

JUNE/JULY 2019

RPN0619_44-49_IndUpdate_JAL.indd 48

www.ForConstructionPros.com/RENTAL

6/6/19 3:25 PM

ADVERTISER’S INDEX The Original.

ADVERTISER........................................................................ PAGE Abbott Rubber Company......................................... 49 American Honda Motor Co. .................................... 31 Ammann America .................................................... 17 Auger Torque USA ................................................... 19 Barreto Manufacturing Inc. ....................................... 7 Baseplan.................................................................... 43 Boss Industries, LLC .................................................. 36 Club Car .................................................................... 11 DEUTZ Americas ....................................................... 51 Ditch Witch ............................................................... 13 EDCO - Equipment Development Co. ..................... 37 E-Z Trench ................................................................. 28 General Pipe Cleaners ................................................ 2 InTempo Software .................................................... 16 IPAF - Int’l. Powered Access Federation .................. 45 JLG Industries Inc ...................................................... 38 John Deere Construction Equip................................. 5 Karcher North America ............................................ 27 KHL Group ................................................................ 42 Orion Software ......................................................... 40 Point of Rental Systems ........................................... 41 Power Pusher, Division of Nu-Star, Inc. ................... 46 Precision Components................................................ 9 Rockwater Construction Equipment ....................... 29 ROEDA ...................................................................... 49 Rotary Corp............................................................... 48 Sotcher Measurement Inc. ....................................... 48 Stellar Industries ....................................................... 35 Sullair ........................................................................ 52 Sycor Americas.......................................................... 47 Terex USA............................................................ 25, 34 Thieman Hydraulic Tailgates ................................... 46 TVH Parts Co. ............................................................ 21 UP Equip ................................................................... 33 Windy Ridge Corporation ........................................ 49

Breaking up concrete, boulders, and bedrock — mix with water and pour into holes. | One product for all temperatures | Wholesale pricing includes shipping

800.639.2021

www.betonamit.net www.ForConstructionPros.com/10075239

This index is provided as a service. The publisher does not assume liability for errors or omissions.

DECALS THAT WORK AS HARD AS YOU DO

CONTRACTOR’S HOSE & ASSEMBLIES • • • • • • • •

Air Hose Water Hose Suction Hose Discharge Hose Hydraulic Hose Pressure Washer Hose Plaster/Grout Hose Sand Blast Hose

Hi-Tack Adhesive

Fast Turnaround

Call today

800.829.3021 or shop online now roeda.com and click

www.ForConstructionPros.com/10074471

RPN0619_44-49_IndUpdate_JAL.indd 49

R ONLIN DE

24/7

E

Durable U.V. Inks

OR

NEW! WEBSITE NOW AVAILABLE AT

www.abbottrubber.com 1700 NICHOLAS BLVD. ELK GROVE VILLAGE, IL 60007 (847) 952-1800 (800) 852-1855 FAX (847) 952-0156

M E M B E R

www.ForConstructionPros.com/20859982

6/6/19 3:25 PM

EYE ON RENTAL // B y

Dick Detmer

BY DICK DETMER

The Importance of EDUCATING EMPLOYEES

on All of Your Equipment Inventory Customers want to do business with companies that have staff who know what they’re talking about

SolStock/DigitalE+/Getty Images

O

ne of the primary indicators of the strength of an equipment rental company is the degree to which its employees are educated on its inventory. It’s a fact that customers like doing business with rental companies that have staff who know what they’re talking about. Having a better equipment-educated staff leads to more repeat customers, more income and more profits.

One of the most important keys to having a successful equipment education program is that it must be structured. Remember, the “learn as you go” approach is not a program – it’s a recipe for employees being unprepared to maximize daily opportunities to make the company much more income and profits.

It’s vitally important that your employees are educated on all the various types of equipment in your inventory and re-educated as needed. Here are just a few of the many benefits of providing this type of education to your staff: It helps them become better solution providers. Under-educated employees are not likely to ask the appropriate questions to match the customer’s need with the correct

50

JUNE/JULY 2019

RPN0619_50-52_EyeOnRental_JAL.indd 50

piece or pieces of equipment. Undereducated employees are not going to have the knowledge to advise customers on the proper “dos and don’ts” when operating the equipment.

It helps to reduce damage to your equipment. Properly educated employees will know the correct application of each item and be able to advise customers accordingly. This reduces the chances that the equipment will be used for projects that would damage it. Also, this knowledge could help prevent potential injuries to your customers as well.

It makes the employee’s job more interesting and satisfying, which helps with staff retention.

If employees feel confident and strong in the performance of their duties (and are continuously learning new things) they tend to stay longer. All equipment rental companies should have a structured system to get employees educated on the inventory. The growing rental industry needs more employees, and there is a shrinking pool of qualified candidates from which to choose. In today’s economy there’s immense competition for employees and the

challenge to obtain and retain the best people is bound to become even tougher.

I’ve observed far too many employees in rental companies who only know the names of the rental items and are in dire need of more education on proper usage, accessories and other valuable information that customers desperately need. It isn’t surprising that some rental companies are not achieving the degree of success that the huge investment in equipment, location, infrastructure, etc. would otherwise indicate.

Considering all the compelling benefits of educating employees (and keeping them educated) on the vast array of equipment in your inventory, make this one of your company’s priorities. Regardless of what the fickle winds of the economy blow into your individual market area, be prepared.

Fortify your company with staff who are well educated in each and every piece of rental equipment you stock.

This will not only help you withstand those economic headwinds but will also help you capitalize on the tailwinds. Developing and implementing an equipment education system is well worth the time and financial investment.

Dick Detmer is a nationally recognized consultant, lecturer and writer with almost 40 years of experience in the equipment rental industry, including 30 writing the Eye on Rental column for Rental. For consulting, training or to order one of his books, visit www.detmerconsulting.com. Dick can be reached directly at dick@detmerconsulting.com or at (309) 781-3451.

www.ForConstructionPros.com/RENTAL

6/10/19 12:36 PM

“

R

“ DEUTZ GETS THAT OUR BUSINESS IS 24/7.”

– Brian Bost, Branch Manager, Aerial Work Platform Branch Sunbelt Rentals, Inc., Houston, Texas DEUTZ Corporation understands that the rental business is 24/7, and customer expectations are high. Productivity is always on the line.

That’s why we strive to be a valuable partner to the rental industry, by providing solid engine design, reliable parts support, dedicated technical service training, and proprietary diagnostic systems.

We work hard, because you do.

DEUTZ Corporation

3883 Steve Reynolds Boulevard | Norcross, Georgia 30093 770.564.7100 | www.deutzamericas.com

www.ForConstructionPros.com/10072708

RPN0619_50-52_EyeOnRental_JAL.indd 51

6/10/19 12:36 PM

OFF YOUR LOT. ON THE MOVE. OFF YOUR LOT. ON THE MOVE. OFF YOUR LOT. ON THE MOVE. MOVE.

Your equipment belongs at the jobsite. Which is why Sullair compressors Your equipment belongs at the the jobsite. jobsite.

Which whyyour Sullair compressors equipment belongs at isiswhy Sullair compressors areYour designed with your customers in mindWhich — keeping fleet out and about.

Your equipment belongs at the jobsite.

Which is why Sullair compressors are designed with your customers in mind — keeping your fleet outand andabout. about. are designed with your customers in mind — keeping your fleet out are designed with your customers in mind — keeping your fleet out and about.

Sullair compressors are available in Sullair compressors arepressures availableinand in a broad range of sizes, Sullair compressors are available Sullair compressors are available in a broad range of sizes, pressures and offers a wideand range aflows. broad Plus, rangeSullair of sizes, pressures aofbroad range ofair sizes, pressures and flows.

Plus, Sullair offers widerange range flows.

Plus, Sullair offers aawide construction tools. flows.

Plus, Sullair offers a wide range constructionair airtools. tools. ofofconstruction Visit sullair.comair to tools. learn more. of construction Visitsullair.com sullair.comtotolearn learnmore. more.

Visit Visit sullair.com to learn more.

© 2019 Sullair, LLC. All rights reserved.

www.ForConstructionPros.com/10074761

2019 Sullair, LLC. rights reserved. ©© 2019 Sullair, LLC. AllAll rights reserved. © 2019 Sullair, LLC. All rights reserved.

RPN0619_50-52_EyeOnRental_JAL.indd 52

6/10/19 1:16 PM