IPAF Elevating Safety 2020

INTERNATIONAL POWERED ACCESS FEDERATION

Fall 2020

Is your MEWP work procedure safe?

AND TRAINING? HOW COVID-19, NEW STANDARDS ARE CHANGING THE FUTURE ∠ 8

Tera Vector | iStock / Getty Images Plus Will Kill

ELE V ATI N G SAF E T Y

WHAT’S NEXT FOR SAFETY

READ OUR STEP-BY-STEP GUIDE TO THE PROCESS. ∠ PG. 30

An AC Business Media Supplement, 2020

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HALF-HEARTED TRAINING IS FINE. AS LONG AS YOU’RE OK WITH HALF-HEARTED SAFETY. Life is full of shortcuts. But operating mobile elevating work platforms without trained, tested operators is a dead end decision. Train right. Insist on the PAL Card as proof.

Find a training center near you at IPAF.org.

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Ensure MEWP safe operations with Qualified MEWP Supervisors trained online with IPAF’s MEWP Supervisor eLearning course.

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EMBRACING CHANGE

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t is my privilege as CEO and managing director of IPAF to introduce Elevating Safety 2020, one of IPAF’s widely read house publications.

When I took up post at the end of 2019, I was positively surprised by the levels of engagement by the whole team. Everyone is passionate about improving safety in our industry, and I was overwhelmed by the welcome and the support I received.

IPAF saw many changes in 2019, including my taking over from interim CEO Andy Studdert, and Norty Turner of United Rentals stepping up to become the IPAF president after Brad Boehler left his position as president of Skyjack.

Of course, 2020 has also seen major impacts on our industry and the wider global economy from the COVID-19 pandemic. Added to which, the longawaited update to the ANSI MEWP safety standards in the U.S. also came into effect in June — meaning there has been no shortage of challenges and opportunities for powered access companies to get to grips with this year.

Thankfully, ours is an industry born out of innovation with a drive for safe and efficient operations. Our members continue to rise to the challenges they are faced with, identify new opportunities, and continue to find ways to improve the safe and effective use of powered access equipment – the mission of IPAF! IPAF continues to play its part in exploring and developing ways to enhance our operator and manager/ supervisor training through adopting new technology such as eLearning and virtual reality simulators, with very positive results. This will help those planning and executing powered access operations to continue working safely and will help aid compliance with the important new safety standards.

Nothing will distract from our safety mission, which is underpinned by quality training, technical, and safety guidance, and helping our members deliver great customer service. I look forward to helping steer the organization forward and continuing the collaborative work to make our industry safer for everyone.

As always, IPAF values your expertise, your experience, and your ideas. I hope that the articles contained within this magazine help inspire you and give you interesting perspectives on safety at height, as we face challenges and explore new opportunities.

Peter Douglas CEO of IPAF

IPAF Elevating Safety is published by AC Business Media. This material is intended to provide general guidelines for safety and best practice in the use of powered access equipment. Under no circumstances should the material be used as an exclusive source of technical and safety information. The publishers disclaim liability for any loss, damage, injury or cost incurred.

TA BL E OF C O N T E N T S

4 IN THE NEWS |

The latest information and reports from IPAF and the powered access industry.

8 COVID AND SAFETY |

Coronavirus has cast a long shadow over the world, but amid the uncertainty, we are learning new, smarter methods to do business.

14 PRESIDENT’S PROFILE |

Norty Turner talks about the plans and objectives he hopes to accomplish in his two-year tenure as president.

16 FOCUS ON MEWPS |

The ANSI/SAIA A92 suite of standards are introducing the most significant changes since they were first published in the 1970s.

20 BY THE NUMBERS |

IPAF’s Global MEWP Safety Report presents key findings from the detailed analysis of accident statistics with new updates for 2020.

24 ON THE JOB |

People have been able to utilize eLearning safely from their homes, and it has grown more than eight-fold since the start of the pandemic.

28 REGULATORY UPDATE |

The year 2020 has been notable for powered access standards, with the ANSI/SAIA suite of standards for MEWPs going into effect.

30 RISK ASSESSMENT |

IPAF’s Tony Groat offers step-bystep guidance on how to put your risk assessment and safe-use plan into action.

31 SAFETY RESOURCES |

A series of potentially lifesaving safety briefings has been launched by IPAF called ‘Andy Access Toolbox Talks.’

32 MCWP FOCUS |

Successful mast-climbing work platform, lift, and hoist operations begin with proper planning and training of personnel by a qualified trainer.

34 SPREAD THE WORD |

IPAF’s ongoing commitment to develop training programs into new online and remote learning applications has really risen to the forefont.

ORDER EXTRA COPIES OF THIS MAGAZINE FROM:

IPAF, NORTH AMERICA

225 Placid Drive, Schenectady, NY 12303 Tel: 518-280-2486 | Fax: 518-689-6800 info@ipaf.org | www.ipaf.org

IPAF HEAD OFFICE

Moss End Business Village, Crooklands, Cumbria LA7 7NU, UK info@ipaf.org | www.ipaf.org | Matt Brereton, Communications Manager

IPAF NORTH AMERICA MEMBERSHIP OFFICE

800 Roosevelt Road, Suite C-312, Glen Ellyn, IL 60137 Tel: 630-942-6583 | Fax: 630-790-3095 usa@ipaf.org | www.ipaf.org

AC BUSINESS MEDIA

201 N. Main Street, 5th Floor, Fort Atkinson, WI 53538-0803 800-538-5544 | Fax: 920-542-1133 | www.ForConstructionPros.com Eric Servais, group publisher Tel: 800-538-5544, ext. 1244 | eservais@acbusinessmedia.com Alexis Brumm, editor Tel: 800-538-5544, ext. 1295 | abrumm@ACBusinessMedia.com

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IN T HE NE W S

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IPAF Releases Safe Working Practices to MINIMIZE CORONA RISK Guidance has been issued

by IPAF to assist those using MEWPs, MCWPs, construction lifts, and hoists to work safely and minimize the risk of spreading COVID-19.

IPAF has issued guidance to assist those using MEWPs, mast-climbing working platforms (MCWPs), construction lifts,

and hoists to work safely and minimize the risk of spreading the coronavirus.

The new document has been developed and reviewed by IPAF’s safety experts and members with specialist knowledge of health and safety best practices. It is centered around a hierarchy of risk, with guidance on how to mitigate possible exposure to the virus to help protect employees, colleagues,

customers, and users of powered access equipment. At all times, the latest government advice should be adhered to.

The hierarchy is ranked from eliminating risk entirely, reducing risk, isolating users from risk, controlling risk, and protecting against risk through use of PPE. Peter Douglas, IPAF’s CEO, says, “Ours is an industry founded on the principles of safe working and adopting best practice through sound risk assessment and mitigation. There’s an increased risk at present posed by the

spread of coronavirus, and we must do everything we can to eliminate, reduce, control, or protect against it.

“Powered access equipment is key to conducting work at height safely, [and] the services our members provide are of vital importance on construction sites, maintenance, and infrastructure projects around the world. If powered access firms can’t do this work,

projects will be hampered, and safety while working at height could be compromised.

“Governments and economies are currently looking to ease some of the restrictions imposed to halt the first wave of infections, but we [anticipate] it will not just be back to ‘business as usual’ while the risk of contracting this virus remains heightened. Therefore, we have issued what we feel is a comprehensive set of guidelines for operating safely in light of this elevated risk, with sensible advice about how to identify risk, maintain social distancing and workplace hygiene, and use of additional PPE.“ He continues, “On construction sites, enhanced risk assessment, cleansing of machines, use of additional PPE such as face masks and visors, and using extra machines to allow a ‘one operator per platform’ rule to maintain social distancing are all recommended.

If contractors need to rent additional machines, it’s important to only ask trained and familiarized operators to use the equipment and for work to be adequately supervised.

“Remember, it is very important not to use the virus as an excuse to cut corners on established principles of work at height safety. It is vital that employees are protected from risks associated with working at height at the same time as being mindful of the additional risk posed by coronavirus.”

To view the new IPAF guidance document, visit ipaf.org.

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IPAF TO ADD FACIAL RECOGNITION TO

ONLINE OPERATOR THEORY MODULE

As countries around the world consider lifting restrictions imposed to slow the spread of COVID-19, IPAF has modified its eLearning operator theory module to include facial recognition technology currently deployed as a security measure on its MEWPs for Managers eLearning course.

By using the camera on the candidate’s device or computer, this ensures only the trainee under assessment is able to undergo the eLearning.

This extra security is intended to give all IPAF-approved Training Centers additional flexibility and confidence to offer distance learning as an alternative to sessions in the classroom, where maintaining distance between trainees and the instructor might be more difficult.

IPAF-approved Training Centers are being given the option of moving the theory element of their MEWP operator courses to online-only eLearning using facial recognition, eliminating the need for classroom retesting as verification of the candidate as the individual who completed the online course prior to the practical training and evaluation. This reduces face-to-face time and the need to enter the training facility by eliminating theory retesting a sensible precaution to reduce the risk from coronavirus.

Candidates can complete the theory element of their training online, which provides an alternative to face-to-face instruction and allows Training Centers to focus more on the practical element and assessment. These can usually be conducted in well-ventilated depots and outdoor compounds, to allow physical

distancing and help comply with risk management measures.

Peter Douglas, CEO of IPAF, says: “Many of our members delivering training are eager to return to offering courses on the scale they were doing before the coronavirus pandemic, but equally, they are very keen to ensure this is done as safely as possible and in line with the best guidance available to minimize risk of candidates or training center staff coming into contact with or spreading the virus.

“We think this new flexibility will be of benefit to our training providers as they look to reconfigure the way they work going forwards, and to bolster confidence that their staff and training candidates have the best range of options to allow them to undertake IPAF training with maximum confidence.

“We hope that by implementing these new measures across the board, our Training Centers will have increased confidence to issue the IPAF operator theory eLearning to candidates to complete before they arrive on site to undertake the practical element of their course and to undergo assessment, much of which can be conducted outdoors.”

Giles Councell, IPAF’s director of operations, who has led the development of IPAF’s ‘next generation’ eLearning, adds: “We have seen how effective the facial recognition technology is, as it has been used in our revamped MEWPs for Managers course since the beginning of 2019. It’s a logical step to integrate this additional security measure into the existing IPAF operator theory eLearning module.

For more information about IPAF training, including the range of courses and modules available via eLearning, visit www.ipaf. org/training, where you can also use the searchable map function to find your nearest IPAF Training Center.

IPAF SUMMIT MOVED TO 2021 The IPAF Summit 2020 event, scheduled to be held in London and initially rescheduled to October 8 due to the worldwide coronavirus outbreak, has now been postponed to 2021.

It will go ahead at the original venue on March 18, 2021. Event organizers, the International Powered Access Federation (IPAF) and KHL, have announced they will hold the events over until 2021 to allow attendees to plan with greater certainty and minimize disruptions that might prevent people from traveling. The event will still be held at the Millennium Gloucester Hotel in Kensington, London.

Peter Douglas, CEO of IPAF, says: “Economies and companies around the world are starting to open up again, but it will not be an immediate return to business as usual. To ensure everyone hoping to attend the IPAF Summit can plan with maximum certainty, we’ve made this decision and hope the event will be a great success in 2021. We trust that attendees understand why IPAF and our event partners, KHL, have decided to postpone until next year.

Already-booked reservations will be honored for the alternative date in 2021, and a full refund will be offered to anyone who is unable to attend the rescheduled event or who wishes to cancel. For more information, visit www.iapa-summit.info.

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IN T HE NE W S

IPAF PRESIDENTIAL TEAM AND BOARD MEMBERS CONFIRMED BY AGM A new presidential team has been confirmed for IPAF, with Norty Turner of United Rentals officially instated during the federation’s 2020 AGM, held for the first time ever as a virtual meeting owing to the ongoing coronavirus pandemic on April 23.

Turner succeeded Brad Boehler, who stepped down in October 2019 after leaving his role with Skyjack, while Karin Nars of Dinolift was confirmed as IPAF deputy president and JLG’s Karel Huijser was named vice president.

Nick Selley of AFI-Uplift continues in an ex officio role on the IPAF Board, while three new members of the board that were

IPAF Sees Year of Rising Membership, Steady Training Growth IPAF experienced a strong trading year in 2019, reporting growth across the board in terms of membership, training delivery and territories covered, leading to increased revenues, up 8.1% compared to 2018, according to the federation’s latest annual report.

Once again, increased income from events (up almost 28%) and a 5.9% increase in training revenue, including significant growth in countries where IPAF previously delivered little or no training, all contributed to turnover surpassing £7 million for the first time.

Peter Douglas, IPAF’s CEO, says, “IPAF’s turnover in 2019 increased to £7.06 million (approx. €8.1m or US$9.2m), representing growth of around 8.1% compared with 2018. I’m particularly encouraged by

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seconded last year were also officially confirmed in place: Pedro Torres of Riwal, Julie Houston Smyth of Lolex Ltd., and Ben Hirst of Horizon Platforms. The AGM was the first since Peter Douglas took up post as IPAF CEO and managing director in December 2019.

In his inaugural address, Turner says, “I would like to reiterate our thanks to Brad Boehler, who selflessly stepped down last year after leaving his role with Skyjack. His tenure as president was shorter than planned, but his leadership and dynamism over many years with the Federation will not be forgotten, and we at IPAF wish him well in his future endeavors.

“It is traditional for an incoming IPAF president to set out some key objectives for their term in office. Of course my first priority, working together with the IPAF board, council, and senior management will be to support our entire team and all the federation’s members worldwide through this global public health crisis, and to assist our industry in whatever way we can to recover from this challenging situation as quickly as possible.

Read more from IPAF President Norty Turner in our President’s Profile on page 14.

the fact that, revenue from outside the UK reached 44% of total income for the first time, up from just over 40% in 2018.

“Growth in revenues delivered a trading surplus in the year, but significant investment in management re-structuring resulted in the company reporting a small overall deficit of just under £40,000, resulting in net assets at the year-end of £1.44m, slightly down compared to 2018.”

IPAF’s total membership increased by 6.5% to stand at 1,422 at the end of the year, a significant improvement on the 1% increase in worldwide membership during 2018. The number of new training centres accredited by IPAF reduced from 57 across 2018 to 45 in 2019, bringing the total number of accredited IPAF Training Centres at the end of 2019 to 550 across 48 territories, an increase of 3.6% on the figure as it stood at the end of 2018.

Peter Douglas adds, “We are pleased to report that the number of people undertaking IPAF training worldwide rose again during 2019, with 175,986 people successfully completing a course. This represents a 6.2% increase on 2018, when the figure was 165,750. Countries or regions

that experienced substantial year-on-year growth include the Middle East (44%), Switzerland (20%) and the Benelux countries (18%).

“Of course, with the powered access industry worldwide experiencing challenging circumstances amid the ongoing coronavirus pandemic, we expect to see a considerable impact on the overall 2020 trading picture.

However, everyone at IPAF is committed to minimising the economic impact of the disease and supporting our members and the industry at large in recovering quickly and sustainably as soon as national and international health and travel restrictions and economic conditions allow.”

The IPAF Annual Report 2019 has been published to coincide with the AGM, and is available in English to read now or as a digital download via www.ipaf. org/annual-report; printed copies and translations into core IPAF languages have been deferred owing to the ongoing Covid-19 outbreak but will be produced at the first practicable opportunity.

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IPAF’S MEWPS FOR MANAGERS DELIVERED BY REMOTE INSTRUCTION In response to new safety requirements due to the coronavirus, and following guidance given to all IPAF Training Centers, IPAF member firm Nationwide Platforms has successfully completed an online instructor-led MEWPs for Managers course for major contractor Skanska.

The course, which would normally be taught in a classroom, was held online using a video conferencing platform. The instructor-led training allows those who supervise or plan work at height to remotely receive the training from the comfort and safety of their home or office, and allows more people to take part than would be the case in a COVID-secure classroom.

The instructor-led option is in addition to the individual eLearning MEWPs for Managers course that IPAF training centers can also offer and represents a new mode of remote delivery of IPAF instruction as the UK economy emerges from lockdown.

The course has the same safety advantages of the eLearning, but allows the instructor to replicate all elements of the face-toface course that would normally be carried out in the classroom for multiple candidates at the same time.

The instructor is able to interact with the delegates and answer any questions or queries they might have, as well as provide feedback specific to their learning. This new method of training delivery also facilitates group discussions, and can even accommodate smaller breakout sessions if required.

Peter Douglas, CEO and managing director of IPAF, said: “We welcome any initiative that promotes MEWP safety while also

safeguarding training candidates. Many of our members delivering training are eager to return to offering courses on the scale they were doing before the pandemic, but equally they are keen to ensure this is done as safely as possible and in line with the best guidance available to minimize risk of candidates or training center staff coming into contact with or spreading the virus.

“We think this new flexibility will be of benefit to our training providers as they look to reconfigure the way they work going forwards, and to bolster confidence that their staff and training candidates have the best range of options to allow them to undertake IPAF training with maximum confidence.”

For more information about IPAF training, including the range of courses and modules available via eLearning, visit www.ipaf. org/training.

IPAF will Innovate to Keep Popular U.S. Event Running IPAF’s annual Innovate Workshop, Presentation, and Award is a unique event that allows those in powered access to join and collaborate with colleagues to develop and share potential solutions for known safety issues in the industry. Ten issues are addressed across eight hours in workshops, with each group presenting their ideas and solutions to the rest and then all participants voting on the proposals.

So far, IPAF has run two of these events, one in Houston, and last year in Chicago, with around 60 to 75 participants at each. All agreed it was a valuable investment of their time, and lasting networks of

like-minded powered access and safety professionals have been forged. The event also spawned a networking and mini-conference follow-up, CatchUP, held for the first time in 2019 in San Diego.

While the coronavirus pandemic prevented the physical meet-up, again scheduled to be held in Chicago, from taking place in 2020, IPAF is committed to continuing this popular event, even if that requires it to be held virtually. We will not let travel restrictions stand in the way of progress; the event is named Innovate after all. A date will be set before year-end 2020, and we hope you will be able to join.

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C O V ID A ND S A F E T Y

By Tony Groat, IPAF Nor th America Manager

WHY IT TOOK A GLOBAL HEALTH CRISIS to Empower us to Make the Future Safer for Everyone

The coronavirus has cast a long shadow over the world, but amid the uncertainty, we are learning new methods to do business, re-evaluating the old ways of working, and uncovering new opportunities and smarter ways to be safe and effective.

W

e all now know that a pandemic is not just an event in movies, but a real threat that can spread across the world rapidly and indiscriminately. Every day, it’s impossible to escape news about the coronavirus or COVID-19.

Even young children know something about this disease that has impacted people and economies worldwide. Getting a snow day off from school was once a special occurrence for kids; the coronavirus pandemic is one long summer school break that began in March with no end in sight.

We also see the daily counts of deaths and confirmed cases of COVID-19. With over 3 million confirmed cases in the U.S. and over 130,000 deaths (at the time I’m writing this), a peak unemployment rate of 14.7% (amounting to 23 million people), unprecedented falls in the stock market, and the economy and thousands of business closures, even those who have not been pushed to or beyond the brink of closure have been affected in some way.

Unlike the flu season, we are entering our seventh straight month of the pandemic, and there’s no likelihood that the virus will disappear any time soon. We now know new terms, like COVID-19-secure, social distancing, and flattening the curve. We

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heard about important distinctions, such as epidemic vs. pandemic, quarantine vs. isolation, and respirator vs. ventilators. We have changed the way we live, work, and think about our closest relationships. But what have we really learned?

IPAF reached out to some members to hear their thoughts, and the discussion ended up leading to some interesting and insightful comments. To give commentators the maximum freedom to share their views and potentially sensitive business information with confidence, we have decided to publish their comments anonymously: • The magnitude of the whole thing, and how it overnight changed the landscape for an entire industry, was shocking to most, and how unprepared the world is to a real

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pandemic is frightening. This event has highlighted how ‘close to the wind’ some companies have been sailing.

Warren Buffet made a real wise comment some years ago, which absolutely applies today: “It’s only when the tide goes out you realize who’s been swimming naked!”

• There are challenges to our businesses that few of us adequately addressed in our planning, and a very surprising result is that we have been able to continue to provide service to our customers while taking precautions. There are

a few operations that we do not yet have a workaround for, but as everyone gains experience in handling the impact of the viral pandemic on their individual business, more and more tasks will be feasible.

• Working from home is an option that has gained both popularity and success… How much work you can get done in a ‘home office’ environment has been a great success. As lonely an existence it may be, it’s a productive one! No one walking into your office to chat, no impromptu meetings in the corridor, no commute to/from the workplace. Focus on the tasks has increased significantly. A project that, prior, took months was completed in weeks.

• The allowance for remote work has also identified the

ability to complete tasks without the added cost of facilities, travel, and other costs that could be eliminated, and an improvement for workers who could eliminate travel time and cost getting to and from the office. This will likely have a long-term use in many companies. It should be added that email pile-up and interruptions has greatly disappeared at the same time. Like texting vs. a phone call, the message can be concise, and it eliminates side issues being added to the focus of the intended message. Communications are concise, focused, and relatively effective.

• It has been a great surprise to experience how alternative ways of communication have both been quickly adopted and utilized to substitute personal contact wherever possible. The effectiveness of Teams, Zoom, WebEx, and similar tools will clearly change the way the industry operates today, [as] we all have been forced to adapt new technology. It has provided a unique situation for testing these new technologies on a scale nobody could have imagined.

• This new era of communication – and in particular, because it is widely accepted across the board; it is not just the young generation or computer geeks that have accepted these tools — has been widespread throughout the industry.

This opens up new ways to conduct sales and marketing; it is easier to quickly establish a meeting online and discuss details rather than emails or personal meetings.

• Eight months ago, it was unthinkable that you would conduct an important meeting about fleet placement, product program presentation, and other strategic items any other way but a personal meeting. Today – and going forward – there is little doubt that online meetings will replace many previous face-to-face meetings.

• As we move back to our new normal, I think it is a safe bet that travel will be reduced to at least half, if not more.

• We try to NOT change too many things, but obviously we have had to make changes to our service support as travel has been so heavily restricted.

• As we await the better therapies and vaccines that will allow the world to get back to normal, the regimens of social distancing, facial covering, and enhanced surface cleaning will have to serve as our best defenses. Yes, this is all tiresome and expensive, but it is a challenge that has to be faced head-on.

• Ensuring our crew has the proper PPE and the training to keep themselves and our customers healthy is a new reality. Thorough cleaning of equipment before and after rental periods is required. Planning for the least impact and exposure of our delivery and sales teams and clients requires new procedures.

• The slow-down of business activity has provided real time to reassess the business, a luxury that hitherto didn’t exist, the time to sit back and really, really examine all aspects of business operations. One manager has approved every

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C O V ID A ND S A F E T Y

invoice for a month and has learned a great deal about his technical sophistication of our customers. Some cannot turn business. ‘Following the money’ can identify what you are on webcam/video or are not able to navigate getting online.

• IPAF’s eLearning courses and virtual training are viadoing, and you can then determine if it is something you ble means to deliver needed training at lower cost to all should still be doing.

• The fragility of some parts of the market, e.g. small-mediand lowering the risk form COVID-19 to all involved. The um hotel and condo construction, took a hit and may new opportunity is assisting customers with the technibe really slow to recover. High continuation of major cal needs to effectively participate in virtual classes and infrastructure and complex, high-value engineering cononline training.

• Alternative methods and tools to maintain social distancstruction projects. These are tough times in the small to ing are being used. For example, in-the-basket training, it is medium construction markets.

• Like anyone else, we have learned how vulnerable even impossible to maintain 6 ft. distance. We have used technola solid business can be, but also how well the industry has ogy like WhatsApp to be able to conduct the training with been able to both adjust as essential operations and use the trainer on the ground and the operator in the basket. alternative ways to conduct their business.

It is clear from the comments received that “business as As things have changed for businesses providing powered unusual” will now become the “new normal.” Most see 2020 as access equipment, their customers are also facing change. The a survival year, with hope and expectation that overall improvefollowing are some observations of what is being seen in ment will start to hit the market in the fall as everyone agrees we the market: cannot halt the world much longer and work will have to • The difference between how the big nationbe done. What the return to ‘business as unusual’ Training al rental companies have reacted versus will look like is still under development, but most has seen online the smaller and independent operagree that it will be forever different. Social ations appears to be significant. distancing, hand sanitizing, and Zoom meetcourses significantly National companies went virtually ings will be permanent fixtures in the office jump in numbers. The need into an instant “lock-down” posiand working from home will be a longfor training remains, and the tion, while independent operators term option. General sentiment is that challenges of maintaining social seem to have had a more pragmatmany companies will use the remainder ic approach. Many independents of 2020 to strategize for 2021 and plan for distances, transmission in have actually taken the opportunity a lot of catch-up work to further grow the facilities, and on equipment to get better deals as suppliers have business in the year to come. hard surfaces are new inventory from cancelled orders and A concern that is being proven by the SOPs. when cash is king, deals can be made. resurgence of COVID-19 cases across the U.S. • There are opportunities for ‘opportunistic is a message that we all need to learn—safety is an purchases’ as there seems to be little or no strategic ongoing responsibility and people/workers must be propurchasing at this time. Some are sitting on their hands to tected from known hazards. OSHA requires employers to report ‘see what happens’ in what many feels is an unpredictable all workplace fatalities and catastrophic events. Approximately time. Things are also particularly polarized in various parts of the country regarding response to COVID-19. The fight is real.

• On the safe operation side of things, we see an increased need to put emphasis on familiarization – raising user focus on safely performing the work in an attempt to eliminate downtime and damage caused by operational errors.

• Training has seen online courses significantly jump in numbers. The need for training remains, and the challenges of maintaining social distances, transmission in facilities, and on equipment hard surfaces are new SOPs. • Virtual live instructor led training does Author Tony Groat talks to a visitor at ConExpo 2020 work with limitations, primarily the lack of

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C O V ID A ND S A F E T Y

5,000 deaths occur annually from all industries, from all types of workplace hazards. How much attention and prevention do we place on those 5,000 annual fatalities? How many companies and workers take short cuts or simply ignore the potential hazards believing, “It will never happen to me?” As of early July, over 135,000 U.S. citizens have died from COVID-19. How much prevention should this hazard have in your business or personal life?

In past years, workers would routinely go to work while sick.

Many coworkers wished they’d stay home and not bring their illness to work so others could catch it. COVID-19 raises the bar for

IPAF training candidates worldwide. That being said, the challenges presented by this unprecedented public health crisis will mean we probably have to do things a bit differently as an industry in the future. As lockdowns are lifted worldwide, it will not just be business as usual, but there is a great sense of optimism from our members around the world that the powered access industry can and will bounce back strongly from this unprecedented public health crisis.”

Douglas continues, “We have been pushing our eLearning platform during the lockdown, and I am pleased to report our eLearning courses (MEWPS Supervisor Training and MEWP Operator theory) have grown three-fold in the past six weeks. We believe that this will continue to grow during the coming weeks and months to minimize social contact. Once they have completed the MEWP eLearning theory training online, operators only need to come to a training center to conduct the hands-on practical test element of the training.”

IPAF has issued a COVID-19 Operating guidance for use with MEWPs, MCWPs, and hoists. IPAF additionally delivered a presentation on this that was recorded for ongoing reference. These and other related documents can be found at www.ipaf. org/resources.

COVIDIPAF has also developed guidance for IPAF 19 raises the approved training centers who are resuming IPAF-approved training form MEWPs, MCWP, bar for how much more we need to do to and Hoist. The suggested use on online eLearning is one way to deliver theory training and how much more we need to do to prevent the prevent the spread and eliminating person-to-person contact. This tool spread and employ safe work practices. Shaking employ safe work can allow trainees to complete theory training hands, using shared devices, and working close at their convenience and pace wherever there is to each other are examples of activities that went practices. internet access. unchecked. COVID-19 is a pandemic, but we should When hands-on practical training is required, the docall consider how it is unacceptable to spread any disease in ument provides practical guidance for IPAF-approved Training the workplace.

Centers to minimize the risk of exposure to COVID-19. Do these Closing businesses has been a difficult action as part of the five things – wash hands frequently; practice respiratory hygiene; ‘stop the spread’ decisions during this time. Reopening businesses avoid touching eyes, nose, mouth; maintain social distancing; and is going to be complicated. If done improperly, reclosing can, and feel unwell, stay home! is, occurring. We cannot go back to business as usual by simply IPAF is also encouraging the use of video conferencing for turning the switch back on. instructor theory training sessions. Wherever remote learning can IPAF has been active in planning for an effective return of the be delivered, it must be considered. Where face-to-face training is safe and effective use of powered access equipment operations. required, personal behaviors, sanitizing, social distancing, facility Like most organizations, IPAF has had to adjust quickly during and equipment preparation, and communication of the plan are the ongoing global coronavirus pandemic. The Federation has required as well. come up with a robust business continuity plan that protects its All remain confident that our industry will learn and improve teams around the world, allowing key functions of the organizafrom the challenges of COVID-19. We WILL make necessary tion to continue, and maintaining support for our members and changes to ensure the well-being of our employees, customers, the wider industry globally. During this period, IPAF continued to and the general public. We will learn from the experience how work with national governments, health and safety bodies, and we CAN work differently – both remotely and more efficiently. international standards organizations to ensure safety and best We will eliminate excesses that are not needed to complete task. practice continue to be maintained and shared.

We will be safer and stronger.

Peter Douglas IPAF’s CEO, comments: “We have acted quickFor more information on eLearning, visit www.ipaf.org/ ly to mitigate the worst impacts of the global effort to halt the elearning.  spread of coronavirus. We continue to support our members and

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From left to right: Karin Nars, deputy president, Norty Turner, president of IPAF, and Karel Huijser, vice president

NORTY TURNER

Takes the Reins as IPAF’s New President

Turner hopes to navigate the challenges presented by COVID, increase sustainability, embrace new technologies, and champion new initiatives for attracting a younger workforce in his two-year tenure as president.

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ack in April, IPAF announced a new presidential team, with Norty Turner of United Rentals instated as the new president, during the Federation’s 2020 annual general meeting, held as a virtual meeting due to the COVID-19 pandemic.

Turner succeeded Brad Boehler, who stepped down in October 2019 after leaving his role with Skyjack.

In his inaugural address, Turner said, “I would like to reiterate our thanks to Brad Boehler, who selflessly stepped down last year after leaving his role with Skyjack. His tenure as president was shorter than planned, but his leadership and dynamism over many years with the Federation will not be forgotten, and we at IPAF wish him well in his future endeavors.”

Turner also mentioned his key objectives for his presidency, first mentioning supporting the entire IPAF team and all the Federation’s members worldwide through the COVID-19 public health pandemic and assisting the industry in whatever way they can in order to recover. Second, he mentioned increasing sustainability, while also embracing and integrating new technologies into everything IPAF does.

“The way the world learns is evolving due to the pandemic and, ever adaptable, IPAF is bringing forward new innovations, including but not limited to a digital app for operators and managers, paperless IPAF courses, and adapting more of IPAF’s training program into both eLearning and virtual reality applications,” he said in his speech.

Turner also mentioned that IPAF will consolidate and bolster its core markets and membership in the UK, while continuing to grow in developing markets outside of the UK.

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Last, he plans to continue championing initiatives and industry-relevant apprenticeships to attach young people to the industry and assist members in retaining, developing, and planning for succession in their workforce — a notable cause that has deeply affected the industry the last few years.

I was lucky enough to ask Turner a few questions about his career as well as his anticipated impact on the industry as IPAF president.

AB: First, can you tell me a little bit about yourself and your background?

NT: Sure thing – I’m originally from North Carolina, attended UNC where I met my wife. We have three daughters and now live in Connecticut. I started in the rental industry in 1995 with Hertz Equipment Rental where I worked in a variety of roles for 17 years, culminating in the position of VP HERC EMEA, based in Paris, from 2008 thru 2011.

I left HERC to join Riwal as CEO. Riwal is a Netherlandsbased aerial rental company with operations in 16 countries including Europe, the Middle East, India, and Kazakhstan. I was with Riwal from early 2012 to late 2018, at which time I left them to join United Rentals where I am SVP of Services and Advanced Solutions. It was early during my tenure at Riwal that I joined the IPAF board (in 2013) and became interim president in September 2019.

AB: What have you learned throughout your career that helps you as president of IPAF? Focusing on customers and their needs is paramount to success in this business, and a non-optional imperative for each customer in the industry is a focus on operating safely. Focusing on the well-being, health, and success of employees is another critical success factor that has always been a major driver.

Another focal point is on operational excellence in terms of fleet, as well as business processes, and if you focus on those, then it becomes easier to show your customers the value that you can bring them.

I’ve also learned a tremendous amount from various leadership positions regarding working closely with teams with everyone pulling in the same direction yielding the best results.

AB: What do you plan to focus on during your term? What is your main goal that you would like to accomplish?

We are focusing on some select initiatives and innovations such as our new digital app for operators and managers as well as paperless IPAF courses. We will also adapt more of IPAF’s training program into both eLearning and virtual reality applications. Additionally, we will consolidate and propel our core markets and membership such as in the UK, and we will also

“

push international growth in developing markets with a primary goal of realizing at least 50% of IPAF’s revenue outside of the UK. Further, we will keep pushing the IPAF Roadmap to Qualified Service Technician or Engineer Status and industry relevant apprenticeships to bring more young people into the industry.

AB: What do you think some of the biggest challenges are facing the industry today? What do you see as being the solutions?

A few things come to mind. Obviously, the COVID-19 pandemic is the foremost challenge for the industry right now.

Following guidelines laid out by health leaders is the best path in advance of a vaccine which ultimately will come forth.

Other challenges involve the aging technician and operator workforce. Attracting younger folks with actions as mentioned above to take on these roles is paramount. The world is also moving faster and faster from a digitalization perspective. I think the mantra of the world has never moved this fast and it will never move this slowly again holds true. Adapting quickly, gaining a crystal-clear understanding of one’s customers’ unmet and undermet needs, and then applying technology to meet those needs is a good path to embark upon.

AB: How has the COVID pandemic affected powered access safety and training, and will it change the industry moving forward? How so?

In-person, instructor-led training took a pause during COVID. And with crises and challenges come opportunities. Virtual and online training have picked up to a large degree.

The good thing is that virtual training (via Zoom, Webex, etc.) and online training are here to stay and will allow the industry to reach far more operators once COVID is beaten.

Reaching more operators with safety training will equate to safer work sites and more people going home at the end of day in the shape in which they arrived.

Other innovations are emerging as well due to COVID including how we conduct practical evaluations. Opportunities to be more efficient are emerging and will allow more people to be trained.

AB: If you could tell the industry one thing, what would it be and why?

That if you’re in this industry, which has such a focus on safety and on ensuring people complete their jobs to be done in a safe manner, you are working in an industry with a noble purpose of which you can be proud to be a part. Every day that the folks in this industry come to work, their efforts ultimately lead to operators being safer. We save lives and dramatically reduce injuries.

Everyone in the industry should take pride in that fact. p

We save lives and dramatically reduce injuries. Everyone in the industry should take pride in that fact.

— Norty Turner

”

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F O C U S ON ME W P S

By Tony Groat, IPAF Nor th America Manager

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An Improved Design for MEWPs – Plus Updated Safety and Training With existing standards last changed in 2006, the ANSI/SAIA A92 suite of A92.20 design, A92.22 safe use, and A92.24 training standards are introducing the most significant changes since the standards were first published in the 1970s.

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very year, car enthusiasts impatiently wait for Detroit’s release of new models to see the latest designs and features available. For the powered access industry, the anticipation is particularly focused on the publication of new industry standards.

With existing standards last changed in 2006, the ANSI/SAIA A92 suite of A92.20 design, A92.22 safe use, and A92.24 training standards are introducing the most significant changes since the standard were first published in the 1970s.

The ANSI/SAIA A92.20 Design, Calculations, Safety Requirements, and Test Methods for Mobile Elevating Work Platforms (MEWPs) standard went into effect June 1, and any MEWP manufactured on or after that date must be designed and manufactured to the requirements of the standard. While most users will never read the standard, they will see the impact in the new equipment being manufactured. One improvement that may not be visually obvious is the addition of a platform load-sensing system, but it will be obvious to an operator if they exceed the rated workload. A visual and audible alarm will sound, and normal control functions will be limited. So be aware of what you are placing in the platform!

An increase in the minimum height of guard rails will become obvious on certain models of scissor lifts. The added height would prevent some prior models from passing through a standard doorway. New designs will address this—one manufacturer is lowering the scissor stack into the chassis, while others are providing folding guard rails. There will no longer be chain gates allowed at the platform entrance to a scissor lift—only a solid rail gate and all work platform entrances must include a toe board. The gate shall either return automatically to the closed position or be interlocked to prevent operation of the MEWP until it is closed.

In addition to the existing required alarm for tilt sensor, MEWPs will be prevented from certain movements when reaching allowed limits of chassis inclination. Simply ignoring the alarm will not allow additional movement in the direction of exceeded allowable slope. New stability design testing and wind force requirements will result in some models of lifts being heavier and many rough terrain scissor and booms allowing only foam-filled tires. There will be more options for MEWPs that can operate indoors, meaning no exposure to the wind. Some manufacturers will offer models that the operator can select indoor or outdoor (exposed to winds up to 28 mph) operation. Outdoor selection will likely reduce the platform capacity from two persons to one and may also limit the allowable platform height (i.e. 30 ft. indoor vs 27 ft. outdoor).

While concerns that over-regulating could limit the design of new MEWPs, the introduction of a drivable boom at 210 ft. should be proof that the standards can allow both greater safety and more efficient machines.

Risk Assessment The ANSI/SAIA A92.22 Safe Use standard specifies requirements for application, inspection, training, maintenance, repair, and safe operation of MEWPs. If your MEWP safety plan consists of (1) train an operator, (2) rent a machine, and (3) go to work, your plan is missing some important steps and details to ensure safe operations. A92.22 introduces the responsibility for all MEWP users to develop a MEWP specific safe use plan, which builds the foundation of all aspects of safe MEWP operations while addressing the responsibilities for all involved from the user/employer to a MEWP platform occupant.

A MEWP specific safe use plan must include: • performing a site risk assessment to identify hazards, evaluate risk, develop control measures, and communicate with affected persons; • selection, provision and use of a suitable MEWP and work equipment associated with it; • access, preparation, and maintenance of the site, as required, to include an assessment that the support surface is adequate to support the weight of the MEWP; • MEWP maintenance including inspection(s) and repairs as required by this standard and by the manufacturer; • only trained and authorized personnel are allowed to operate and/or occupy the MEWP; • familiarization of authorized MEWP operator(s) with the specific MEWP to be used; • inform the operator of local site requirements, and warn and provide the means to protect against identified hazards in the areas where the MEWP will be operated; • have trained and qualified supervisor(s) to monitor the performance of the work of the operator to ensure compliance with provisions of this standard; • prevention of unauthorized use of the MEWP; • safety of persons not involved in the operation of the MEWP; and • required documentation.

The safe use plan starts with a qualified person performing a site risk assessment that includes a MEWP rescue plan, and must additionally include proper MEWP and work equipment selection; proper access, preparation, and maintenance of the site for MEWP operations; maintenance and inspections, proper training, and qualification for MEWP operators; having trained and qualified supervisor(s) to monitor the performance of the work of the operator to ensure compliance with provisions of this standard; and consideration of safety of persons not involved in MEWP operations.

Starting with the risk assessment, the plan must include all of the required stages: • Identify the task to be undertaken • Select an appropriate MEWP • Assess the risk associated with the task

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F O C U S ON ME W P S

• Identify control measures • Plan safe work procedures • Develop a site rescue plan • Communicate the results.

All of these steps should have been employed with prior standards through the requirement for users to “warn personnel of potential hazards, [and] provide means to protect against identified hazards.” The safe use standard defines it clearly.

Within the risk assessment is the requirement for a rescue plan – how to ensure a safe and timely rescue for a worker at height. Calling 9-1-1 is NOT a rescue plan, especially with MEWPs. The standard outlines consideration required for selfrescue, assisted rescue, and professional rescue. Consider that a worker stuck 180 ft. in the air may not be a task even 9-1-1 responders are equipped to address in a timely manner!

be assessed if personnel are qualified to perform the task. The supervisor is critical in implementing the MEWP safe use plan.

MEWP supervisor training is a required tool for a person to become a qualified MEWP supervisor. This training is 100% theory knowledge and can be delivered by either a qualified instructor in a classroom setting OR online with an eLearning interactive training course. Today, the concerns with exposure to COVID-19 make online theory training a preferred deliverable. Online training can be taken 24/7 where internet access is available, and it can be taken at the convenience and pace of the trainee. IPAF has developed this course that can be registered at any IPAF approved training center.

A MEWP supervisor is not required to also be a MEWP oper-

ME exa in c gor ope fam req

ator, but can be. In fact, as the operator must be evaluated on a regular basis to ensure proficiency, a MEWP supervisor may benefit from this training and experience. Awareness and compliance with all safe use requirements is the user’s best approach at achieving a safe and productive workplace.

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Trained Supervisors As the summary of a risk assessment should indicate, reading, understanding, and implementing the requirements for a MEWP specific safe use plan requires more than getting personnel trained as an operator. One of the more significant requirements is to have trained and qualified supervisor(s) Within the risk assessment to monitor the performance is the requirement for of the work of the operator a rescue plan – how to to ensure compliance with the plan. ensure a safe and timely The user/employer must rescue for a worker at address: Who performs risk height. Calling 9-1-1 is NOT assessment? Who selects the a rescue plan, especially MEWP for the task? Who will identify safe work prowith MEWPs. cedures? Who will ensure the correct PPE is available for the task? Who will ensure the safe use plan is in place and followed? ANSWER: It is the employer’s responsibility and the employer must authorize a qualified person, such as the MEWP supervisor, to assist with their MEWP safe use plan and compliance. The MEWP supervisor is the foundation of the plan.

The user/employer must have trained and qualified supervisor(s) to monitor the performance of the work of the operator to ensure compliance with the safe use plan. As part of the plan, supervisor training must include proper MEWP selection, the rules, regulations, and standards that apply to MEWPs, potential hazards associated with use of MEWPs and the means to protect against them, and the importance of the MEWP manufacturer’s operation manuals.

The supervisor is the authorized person to ensure safe MEWP operations are in place, communicated to all affected parties, and complied with. Having a trained operator is part of the plan, but a trained operator must also have model specific familiarization and

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MEWP categories prior to the operator using the machine. So, for example, where a scissor lift operator previously required training in compliance with ANSI A92.6, today, it is A92.22/A92.24 category 3a (mobile vertical MEWP). A supervisor must ensure that operators are trained for the category MEWP selected for the task, familiarized with the model selected, and qualified to perform the required task.

Since the user has authorized the MEWP supervisor on sites where they have direct control over the application and operation of MEWPs, conforming with safety practices are his/her responsibility. Communicating the safety plan work procedures from the risk assessment is a starting point. Daily and ongoing monitoring of the performance of the operator to ensure compliance with the

Training is Key

Included in workplace safety is ensuring MEWP occupants other than the MEWP operator have received the knowledge necessary to work safely from the work platform. As part of the rescue plan, a MEWP occupant needs to have the knowledge to operate the controls in an emergency where the operator cannot. This instruction does not give the occupant authorization to operate the controls at any time except in an emergency.

All of the required training for MEWP operators and supervisors, and the delivery of MEWP occupant knowledge, is addressed in the ANSI/SAIA A92.24 Training standard. Training is not a new requirement, but the methods and guidelines to prepare MEWP training materials, defining administrative criteria, and delivering elements required for proper training and familiarization are new.

The perception that operator training could occur when a rental MEWP is delivered is wrong. While machine familiarization can occur at the point of delivery, operator training requires much more planning. Having qualified trainers, required content for both theory and hands-on practical training, adherence to guidelines for the environment where both theory and practical training occur, testing, and documentation are requirements that operator training must address.

Effective training is a crucial component in becoming qualified for the task. It is the foundation for awareness of potential hazards and the need to develop methods to protect workers from the risk of harm from those hazards. A MEWP operator is not only trained on how to make a MEWP move safely, but the training also addresses other key performances such as daily machine visual and function test inspections, daily workplace inspections, routine maintenance (checking tire air pressure, fueling/charging batteries, checking fluid levels, etc.), and delivering occupant knowledge.

MEWP supervisor training provides the knowledge and understanding of all aspects of MEWP safe use, the development IPAF of a safe use plan, the awareness of known potential hazards, and how to mitigate their risk. The supervisor will become qualified to assess MEWP operators, monitor, and supervise their activities and evaluate them for proficiency.

MEWP users and their supervisors must read and understand the ANSI standards for safe use and training. Their responsibilities are offered in a manual that must be stored on the MEWP. A copy of a manual of responsibilities can be purscanrail | iStock / Getty Images Plus chased for $1.50 from the A92 secretariat at shop. saiaonline.org/shopdisplayproducts.asp.

The ANSI A92 suite of design, safe use, and training stanplan is another primary responsibility. dards became effective on June 1. MEWP operators and While the safety of the worker is obvious, the supervisor must supervisors must be trained to these new safe use and training additionally put in place precautions for the safety of persons not requirements to best ensure your workplace is safe and effective involved in the operation of the MEWP. Other workers on site or when using MEWPs. those just passing by, to include the general public, must be proContact info@ipaf.org for more information. ď ° tected from workplace activities.

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BY T HE NUMBE R S

By Matt Brereton, IPAF Communications Manager

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Accidents and Near-Misses Offer Lessons to Keep us Safe IPAF’s Global MEWP Safety Report presents key findings from the detailed analysis of accident statistics. As in previous years, the most common underlying causes of accidents involving MEWPs are identified, but the new report also looks at lost-time incidents, not just fatalities, and presents analysis of accidents categorized for the first time by location and industry sector, broken down in more detail by type of incident or MEWP activity.

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he global MEWP accident reporting portal was launched by IPAF in 2012, with the hope of becoming the definitive source of data on worldwide incidents specifically involving powered access equipment. This project collates, analyzes, and presents findings that informs all the work IPAF does. It is important to emphasize that all incidents recorded by IPAF are completely anonymous, so no individual or company can be identified or judgment made about the incident.

In 2020, IPAF published a new, enhanced Global MEWP Safety Report, presenting key findings from the detailed analysis of accident statistics. As in previous years, the most common underlying causes of incidents involving MEWPs are identified, but the new report also looks at lost-time incidents, not just fatalities. Incidents have also been categorized in terms of where they happened, in what industry sectors they occurred, and broken down in more detail by type of incident, such as loading/unloading, MEWP tip-over, crushing/entrapment, etc.

What’s New? There is a new methodology to the analysis and the way the findings have been presented, as the report contains key recommendations to mitigate commonly known risks.

One major change is that, rather than comparing a full year’s accident data to previous years, the most recent three full years of available data have been combined to produce an aggregate and average number of incidents in order to better identify trends rather than looking at minor fluctuations. The number of reported MEWP accidents and deaths worldwide is relatively small, so combining data into a larger overall set allows trends over time to be more readily identified.

Another change in methodology is that, while data is still predominantly reported by IPAF’s members through the accident reporting portal, data gleaned from publicly available sources such as OSHA accident reports in the U.S. have been looked at in more detail. Indeed, several accidents not initially classified as MEWP-related have been discovered through this painstaking reexamination of reports, with the result that several new accidents not previously recorded have been identified and added into the database. Incidents were reported from 25 countries worldwide.

IPAF is committed to encouraging all members worldwide to realize the importance and value of feeding into this database, especially recording near-miss and non-injury incidents in addition to more serious ones resulting in injuries and/or fatalities. By tracking more of this information around the world and across different industries, IPAF and its members can help focus the safety and training agenda accordingly, and effectively influence

the development and implementation of MEWP design and safety standards.

This was an enduring project, and there’s much more that can be achieved, but by presenting our analysis in this way, it is hoped that more of our members and the wider powered access industry will be encouraged to engage with the ongoing MEWP Accident Reporting project, in turn, providing more data and enlarged detailed analysis that can help keep the industry as safe as it can be.

The Findings The 2016-18 Global MEWP Safety Report takes a different approach to those previously published by IPAF. There is more information presented, and data is broken down and compared in different ways to show trends and compare accident statistics across industry sectors. Using an aggregated data set to create an annual average across the three years under study shows us that the five main causes of deaths in MEWP incidents were falls from the platform, electrocutions, entrapments, MEWP tip-overs, and MEWPs being struck by another vehicle.

This is broadly in line with the previous years’ fatal accident analysis and demonstrates yet again that the industry should focus on ways to reduce the underlying factors common to these types of incidents, and they should always be a consideration in site risk assessments as known potential hazards.

Analysis of the data shows how serious these accidents tend to be, with the outcome almost always fatal. Currently, accident reporting is most likely to take place when a death or serious injury occurs, but less likely in cases of minor injury or near miss.

If this is the case, it reinforces the case for reporting all incidents, including near misses, not just those that result in serious injury or death. Additional data aids closer analysis and affords vital lessons that can be used to prevent all accidents and ultimately save lives.

Accidents by Industry Sector and Location IPAF’s data analysis shows that a slightly lower proportion of total reported accidents are fatal in construction than in tree care. Is there something in the working practices on controlled construction sites that is saving lives that could be applied in other sectors such as tree care? Is it perhaps due to the type of accident that occurs more commonly in tree care? For instance, electrocutions are by far the most common cause of death in this sector, with machines coming into contact or proximity with high-voltage powerlines. The variance may also point to wider reporting of non-fatal accidents on construction sites. This

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R F

BY T HE NUMBE R S IPAF

All people, including users and owners of MEWPs, are encouraged to report incidents involving MCWPs, lifts, and hoists via www.ipaf.org/accident highlights the need to improve reporting across the board, with vital lessons to be learned from near misses and incidents with less serious outcomes.

The new report also looks at the location of reported incidents.

This indicates two things: The greater overall usage of MEWPs operated on controlled work sites or rental company premises means there is proportionally a higher number of serious incidents and fatalities when MEWPs are operated in areas such as alongside roads or in public places. This aligns with the messages in IPAF’s Street Smart safety campaign, which highlights the heightened risk involved in working near highways, rail tracks, and public places, and outlines key measures to mitigate them.

It is worth noting that incident reporting culture seems to be a standard operating procedure in a factory or warehouse, on a construction site, or on equipment rental premises, but perhaps is not so important wherever MEWPs are being used away from controlled and regulated environments.

This provides additional incentive for IPAF and its members to gather as much data from across the whole spectrum of MEWP usage to help formulate safety campaigns, tailor training and best practices guidance to mitigate heightened risks, and

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reduce the number of incidents occurring away from controlled sites, such as in tree care or alongside highways for ad-hoc maintenance.

A final point to consider is that around three-quarters of the data in this report has been supplied by IPAF members.

Therefore, it bears the potential to be skewed by the areas or sectors that IPAF’s members most typically operate in. This underlines why IPAF needs the help of everyone in the powered access industry, whether members or not, in order to engage with the reporting project and help improve the available data.

All people, including users and owners of MEWPs, are encouraged to report incidents involving MEWPs, mast-climbing work platforms (MCWPs), lifts, and hoists. Specific details such as names, precise location, and machine brand are not required to report an incident. To ensure objectivity, all identifying information is automatically redacted prior to analysis. This project does not apportion blame or responsibility.

Reporting is available in multiple languages. Users can sign in to the IPAF portal or report anonymously with one click. Anyone who is aware of an incident that should have been reported but wasn’t is urged to go to www.ipaf.org/accident to report it now. 

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O N T HE JOB

How

POWERED ACCESS

Rose to the Coronavirus Challenge Around the world, organizations and individuals have been able to utilize the eLearning version safely from their homes, with the use of eLearning growing more than eight-fold since the start of the pandemic.

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s the world slowly recovers from this the Coronavirus pandemic, it is understandable that the old ways of doing things are being subjected to rigorous new risk assessments to minimize and mitigate the risk of spreading the coronavirus or COVID-19.

IPAF’s globally recognized operator and supervisor training has been no exception to this; fortunately, there has been considerable work put in to convert many elements of IPAF’s training into eLearning and the virtual reality environment over the past

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few years. These have been critical in assisting IPAF’s training centers plot a safe route forward to allow a continuation of this critical instruction that is required by both MEWP operators and supervisors by the new suite of ANSI standards, which came into effect on June 1.

IPAF already created an eLearning version of its world-leading MEWP Operator Theory training more than five years ago.

Many training candidates had already taken advantage of this module to complete the theory element of the course remotely,

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at a location and time of their choosing. In the current climate, it remains the ideal option for those seeking to minimize time in the classroom with other candidates and allows training centers to deliver training with confidence. It also increases the number of candidates they can put through a practical assessment in a typical working day.

Around the world, organizations and individuals have been able to utilize the eLearning version safely from their homes and the use of eLearning has grown more than eight-fold since the

start of the pandemic.

Peter Douglas, CEO of IPAF, says, “Many of our members delivering training are eager to return to offering courses on the scale they were doing before the coronavirus pandemic, but equally, they are very keen to ensure this is done as safely as possible and in line with the best guidance available to minimize risk of candidates or training center staff coming into contact with or spreading the virus. “We think this new flexibility will be of benefit to our training

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providers as they look to reconfigure the way they work going forwards, and to bolster confidence that their staff and training candidates have the best range of options to allow them to undertake IPAF training with maximum confidence. Demand for IPAF training has not diminished during the global pandemic, indeed in many countries, including the U.S. where the new

ANSI standards are now in effect, requiring all MEWP operators to be trained and also supervised by trained staff, and many of our training providers are now processing new candidates and PAL Card renewals at or close to full capacity.”

He continues, “We hope that by implementing these new measures across the board, our training centers will have increased confidence to issue the IPAF operator theory eLearning

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to candidates to complete before they arrive on site to undertake the practical element of their course and to undergo assessment, much of which can be conducted outdoors.”

Giles Councell, IPAF’s director of operations, who has led the development of IPAF’s ‘next generation’ eLearning, adds, “We have seen how effective the facial recognition technology is, as it has been used in our revamped MEWPs for Managers course since the beginning of 2019. It was a logical step to integrate this additional security measure into the existing IPAF operator theory eLearning module.

“The changes will allow our training centers to operate more flexibly, while getting to grips with new ways of working to manage risks posed by the coronavirus. We hope the changes will help IPAF training centers deal with any training backlog they may have in helping people gain or renew their PAL Card.”

While the coronavirus pandemic has led to many challenges for our industry, it is clear that one of the key planks of working differently and safely is to utilize all the benefits of new and next generation learning to ensure the constant demand for properly qualified operators and supervisors is met and maintained.

To find out more about the full range of IPAF training courses offered, visit www.ipaf.org/training, where you can also use the geolocation search function to find your nearest IPAF training center. 

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O N T HE JOB

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VR AND SIMULATORS: WORK IN PROGRESS IPAF has continued to explore new technologies as a potential tool for training and is keen to work with any provider of technological learning to further enhance engagement and retention for trainees on IPAF training courses. It is clear that virtual and augmented reality (VR and AR), together often referred to as extended reality (XR), is here to stay, so IPAF and its members must engage with the potential for these developing technologies to be able to adopt them wherever appropriate, in training applications and the wider industry.

As part of that overall XR project, IPAF has continued to work with member firm and XR and simulator specialist Serious Labs in honing assessments for both IPAF PAL+ and Operator Renewal training. This has been a tough and painstaking process, and a key factor has been ensuring that any simulation can observe and record the candidate’s performance and scores at assessment exactly as a human instructor would do.

This ensures that any candidate completing an IPAF practical assessment using a simulator is at neither an advantage nor a disadvantage compared to a candidate undergoing assessment by an instructor.

Following the Phase One trials for IPAF PAL+ assessment by simulator, many hours of adjustments and recalibrations have been implemented to make sure VR testing is as true to life as possible. The project has now entered Phase Two of live trials, in which candidates will undertake their IPAF PAL+ assessment on both a simulator and a real machine to prove that the testing is unbiased and comparable. A group of candidates have been selected to ensure that a realistic demographic and range of skills is included. The results of those trials will inform the next step toward IPAF certification of practical testing for PAL+ and operator renewal using a simulator.

To read more about IPAF’s XR Strategy, visit www.ipaf.org/XRstrategy

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R E GUL AT OR Y UP D AT E

By Tony Groat, IPAF Nor th America Manager IPAF

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The year 2020 has been notable for powered access standards, with the ANSI/SAIA suite of standards for mobile elevating work platforms (MEWPs) going into effect.

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he year 2020 has been notable for powered access standards. In the U.S., the ANSI/SAIA suite of standards for mobile elevating work platforms (MEWPs), which includes ANSI/SAIA A92.20-20 for design/test, A92.22-20 for safe use, and A92.24-20 for training, went into effect on June 1.

This suite of standards will replace A92.3 for manually propelled elevated aerial platforms, A92.5 for self-propelled booms, A92.6 for scissor lifts, and A92.8 for under-bridge inspection devices that were withdrawn when the new suite went into effect.

The A92.20 (design/safety) standard ushers in new requirements for platform load sensing systems, an increase in the minimum guard rails height from 1 m. to 1.1 m. (or about a 4.3 in. increase), chain entrances on scissor lifts with vertical platform lifts being no longer allowed, and toe boards being required at all MEWP entrances. MEWP marking requirements also change with the addition of a requirement for the date of the last annual inspection to be clearly marked. MEWPs designed for use with zero exposure to wind will have new stability and wind load requirements too.

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The A92.22 (safe use) standard introduces significant changes from the safe use requirements found in the withdrawn standards.

As a start, all MEWP users will need to develop a MEWP-specific safe use program, which includes: • Performing site risk assessments (including a MEWP rescue plan).

• Proper MEWP and work equipment selection.

• Proper access, preparation, and maintenance of the site for MEWP operations, maintenance, and inspections.

• Proper training and qualification for MEWP operators.

• Having trained and qualified supervisor(s) to monitor the performance of the work of the operator to ensure compliance with provisions of this standard, and consideration of safety of persons not directly involved in MEWP operations.

The A92.24 training standard provides methods and guidelines to prepare MEWP training materials, defines administrative criteria, and delivers elements required for proper training and familiarization. It is a “how to” for the delivery of complete, consistent, and compliant training. It defines responsibilities for

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training and familiarization, and the content for MEWP operator theory, hands-on practical training, content for MEWP supervisor training, and information required for MEWP occupants. The standard outlines trainer qualifications, training curriculum, proper training environments, testing, and documentation.

The A92.22 and A92.24 standards provide users/employers a clear systemic approach to MEWP workplace safety that will assist with good job management and effective operators.

ANSI/SAIA A92.2 covers vehicle-mounted aerial devices and is in the approval process for a 2020 revision. That would include some design requirement changes, changes to language related to a manual of responsibilities, and approval for modifications. These changes align with those in the A92 suite of standards noted above.

ANSI/SAIA A92.9 mast climbing work platform has been reaffirmed through 2022, and A92.10 transport platform standards are looking to be reaffirmed in 2020 (plus five years). A reaffirmed standard is one that has been reviewed and approved ‘as is’ for continued use without any changes.

Both standards are examining the long-term change to issue a design, safe-use, and training standard for the equipment.

The Canadian B354 standards that went into effect in May 2018 are adoptions of ISO standards for MEWP design, safe use, and training with added Canadian deviations.

There is no current action to begin the fiveyear cycle for periodic review.

ISO standards are intended to be the foundation for country standards in an effort to have globally harmonized requirements.

ISO Technical Committee 214 was formed in late 1996 to develop standards related to elevating work platforms. ISO/TC 214 currently has 17 Participating/voting (P) countries and 19 Observing (O) Countries actively engaged in its work. ISO/TC 214 currently has nine published International Standards. In April 2020, ISO 21455:2020, mobile elevating work platforms – operator’s controls – actuation, displacement, location, and method of operation was published.

ISO 16368 (design), ISO 18893 (safe use), and ISO 18878 (training) standards for

MEWPs are the foundation for both the U.S. and Canadian MEWP standards we have today.

ISO 21455:2020 requirements will likely be considered the next time the ANSI A92 and Canadian B354 standards are reviewed. This particular standard contains design considerations and performance data supporting a higher level of standardization for MEWP controls. p

VISIT US AT STAND 130

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R I S K A S S E S S ME N T

By Tony Groat, IPAF Nor th America Manager

Putting Your Risk Assessment to WORK FOR YOU IPAF’s Tony Groat offers step-by-step guidance on how to put your risk assessment into action with safe work procedures.

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hat is the difference between a risk assessment control measure and a safe work procedure? Control measures are the things you put in place to reduce risk and prevent harm. A safe work procedure is a step-by-step plan for how to perform/implement the control measures.

The following is an example of a control measure and the stepby-step safe work procedures your workers can clearly understand and follow to ensure your workplace is safe from hazards.

Task

Hazard

Risk

Control Measure

Operating the MEWP outdoors

Potential high winds in the work area

Tip-over of the MEWP

• Use an anemometer to determine wind speed • Do not operate the MEWP if wind speed is expected to exceed 28 mph

Let’s look at a step-by-step SAFE WORK PROCEDURE for this control measure: STEP 1. Identify potential wind hazards prior to start of work: a. Check weather forecast daily and as needed during the course of operations to identify the potential risk of high wind gust that may exceed 28 mph. b. Identify potential areas where wind gusts can be locally high (including funneling/wind tunnel effects around buildings or between objects). c. Be prepared for unexpected wind gusts.

STEP 2. Identify potential wind hazards during the work shift: a. If forecast predicts increasing winds, monitor updated forecasts during operations. b. Be visually aware of changing wind speeds and familiarize yourself with the Beaufort scale. c. Have an anemometer available to measure actual wind speeds on site and at the height of platform operations (wind speeds at height are usually higher than on the ground).

STEP 3. Have an anemometer available for operator to monitor actual wind speeds at the platform: a. Purchase a handheld/portable anemometer.

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b. Have additional batteries available. c. Train operator on the use of the anemometer. d. Verify daily that an anemometer is on site and functioning correctly.

STEP 4. Define standard operation procedure (SOP) parameters regarding specific MEWP wind speed limitations: a. Set forecasted wind speeds of greater than 15 mph as a requirement to have operators check an anemometer in the work platform, i.e. take hourly measurements or as needed. b. Set a maximum wind speed measurement of 20 mph when MEWP operations at height to halt proceedings.

STEP 5. Identify task specific limitations during potential wind speed forecast: a. The MEWP supervisor will direct MEWP operation limitations due to wind speeds. Carrying of any objects that can increase wind resistance in the work platform or a task with materials that might become unmanageable in windy conditions must be addressed or rescheduled. b. Wind may reduce the ability to hear others from the ground.

The use of cell phones or a loud audible horn to communicate with the operator may be required. c. Other risks from winds, such as dust that could impair MEWP occupants’ vision, chemicals, or compounds that can be harmful, etc., must be managed accordingly.

STEP 6. Ensure MEWP supervisor and operator are trained and qualified for the task: a. MEWP supervisors and operator must have documentation that they have completed required training as per ANSI/SAIA A92.22-20. b. MEWP operators must be assessed on a regular basis to ensure their proficiency in proper operations with wind speeds. c. MEWP supervisors should deliver a toolbox talk to workers regarding safe work with MEWPs addressing wind gusts.

STEP 7. Monitor and supervise MEWP operations to ensure compliance: a. MEWP supervisors are required to assess MEWP operators on a regular basis. One specific occasion is during operations when potential high wind speeds are forecasted during MEWP operations. b. When MEWP operations do occur during a potentially high wind forecast, MEWP supervisor will verify use of anemometer by MEWP operators. p You can read the full version of this article at https://forconstructionpros.com/21158900.

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S A F E T Y R E S OUR C E S

Save a Life by Using an IPAF Toolbox Talk IPAF’s ‘Toolbox Talks’ are vital safety presentations, ideal for use in break rooms or on jobsites, that allow safety managers or MEWP supervisors to deliver key messages at the start of a shift.

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series of potentially life-saving safety briefings has been launched by IPAF. IPAF’s ‘Toolbox Talks’ are vital safety presentations, ideal for use in break rooms or on jobsites, that allow safety managers or MEWP supervisors to conveniently deliver key messages at the start of a shift. The talks are summarized on a single sheet of paper, with bulletpoints aimed at conveying best practice guidance and safety advice based on IPAF’s own technical and safety publications, and reinforced by the popular Andy Access series of corresponding safety posters. The series has over 20 posters and will each have a Toolbox Talk on the topic.

Topics covered include MEWP familiarization, MEWP pre-use inspections, and MEWP rescue plans.

The posters and Toolbox Talks are available in all main IPAF course languages: Dutch, English, French, German, Italian, Portuguese, Spanish, and simplified Chinese.

To browse and download IPAF Toolbox Talks free of charge, visit www.ipaf.org/ toolboxtalk.

Peter Douglas, CEO of IPAF, says, “We urge everyone who plans, manages, or oversees MEWP operations to take a few minutes to look at the new IPAF Toolbox Talks online and start downloading

them today. A few minutes spent giving your team a quick safety update before work starts could prevent an accident.”

Claude Dubé, IPAF’s technical and safety manager, who worked with IPAF’s members to develop the Toolbox Talks, adds, “The Toolbox Talks are designed to make the information easy to share, keeping the messages fresh and relevant, and reminding everyone of their safety responsibilities. We ask all companies and individuals involved in the use of powered access equipment to keep pushing these simple but necessary safety messages out there.”

The Toolbox Talks are designed to complement the existing and popular range of Andy Access posters, machine warning stickers and decals, and other safety resources offered free of charge by IPAF to help keep our industry safe.

To view the full range of materials and accompanying safety and technical guidance, visit www.ipaf.org/resources. To request specific materials be sent out or to seek specialist advice, please use www.ipaf.org/contact to find details of your nearest office or representative. p

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M C W P F OC U S B y A n g e l I b a n e z , I PA F ’s M C W P a n d R e l a t e d P r o d uc t s R e p r e s e n t a t i v e

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Safety from the FOUNDATIONS UP

As with all powered access applications, successful mast-climbing work platform, lift, and hoist operations begin with the proper planning and training of personnel by a qualified trainer, instilling a focus on safety from the ground up. Angel Ibanez, IPAF’s MCWP and related products representative, explains why the popularity of this equipment is on the rise around the world and the principles that underpin safe use.

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he safe planning of mast-climbing work platform (MCWP), lift, or hoist operations should start long before the machine is delivered on site.

First, the identification of the tasks to be undertaken, together with the location and timing, is essential in specifying the appropriate piece of equipment required to do the job. Next, it is necessary to plan all the details for the delivery, assembly, operation, dismantling, and return processes. Added to these is the identification of control measures to address potential hazards, and implementing monitoring and supervision to ensure the safe use plan is followed.

It is crucial, as with all other modes of powered access equipment, that those involved in the installation and use of equipment MUST be trained. Remember: IPAF can offer highly professional, accredited training on MCWPs, hoists, and lifts. The training

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required for the roles involved in the planning and installation of a MCWP or a hoist are as follows: Installers are responsible for the safe and appropriate installation in all standard configurations indicated by the manufacturer.

They should be able to perform installation, conduct a final appraisal of the installation, and hand over the completed MCWP to the user with any guidance on its proper use.

Advanced installers are responsible for the installation in all configurations including special configurations and on tailor-made projects. They must be able to perform installation, conduct a final appraisal, hand over procedures, and conduct a thorough inspection.

Once the machine has been installed and thoroughly checked, it can be used. Then the following levels of training apply: Operators are persons who have been trained to operate the

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machine, with full knowledge of the controls of the equipment.

They are able to carry out pre-use/daily inspections and perform the emergency descent. While the MCWP operator must be the one authorized to move the work platform, it is also recommended that all persons working from the platform receive this training.

The safe operation of a MCWP can be impacted by those working on the platform, such as proper loading of the platform, movement of guard rails and mast ties, and exiting at height, so all personnel must have a basic level of knowledge to work safely on the MCWP. Demonstrators are persons with full knowledge of the operation of the equipment. They are able to perform the emergency descent, carry out pre-use/daily and weekly inspections, and ensure that these take place. In addition, demonstrators are in charge of performing familiarization to users and trained operators.

IPAF’s MCWP, lift, and hoist training programs that are available in the U.S. are modular, and according to the level that the trainee wants to achieve (operator, demonstrator, installer, advanced installer, or trainer), the instructor delivering the training will go through the corresponding modules. After each module completion, the Instructor runs a written or practical test. All courses have a practical assessment where trainees are asked to perform specific tasks to prove their practical knowledge and skills acquired during the course.

When properly managed and used, MCWPs, lifts, and hoists are extremely safe systems. They are increasing in popularity on sites across the U.S., and in the post-COVID-19 era, MCWPs in particular are proving very useful for work crews to carry out construction or maintenance tasks while observing social distancing.

However, there are some hazards involved in the installation and use of this equipment. The major causes of injuries and fatalities can usually be traced back to a lack of training, improper use, and inadequate inspection.

During erection and dismantling processes, typical hazards include manual handling of heavy items, failing to bolt up the mast sections correctly or securing ties incorrectly, leading to the drive unit falling over, material projections during the drilling of mast tie anchorages, trapping of persons in the drive mechanism (especially if they are on the platform when the last ties are released during dismantling), and insufficient stability provided by the base frame or chassis alone.

Owners, rental companies, and installers of this equipment report that they are frequently called to sites to assist with malfunctioning equipment. In many cases, the identified fault is the result of someone who was not trained to

operate the machine, but was tasked to do so. It is often assumed a MCWP operators’ task is simple: one button for up IPAF and another for down. This is absolutely not accurate, as the required knowledge to operate a MCWP safely demands specific knowledge. Authorizing someone who is not trained to operate or work from a MCWP without training can lead to accidents, lengthy delays, and unnecessary costs on site while incidents are investigated and machine breakdowns are repaired.

Training is crucial to avoid these hazards and guarantee the safe and effective use of this wonderful type of access equipment. If properly planned for, trained operators will ensure this equipment is a safe and effective way of carrying out all manner of work tasks at height.

If you have any queries about using MCWP, lift, and hoist equipment, or to enquire about IPAF’s training program, visit www.ipaf.org/contact to find details for your nearest office or representative. 

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S P R E A D T HE W OR D

By Giles Councell, IPAF Director of Operations

Forging a Closer Understanding During Distanced Days With social distancing and a new way of doing business now the reality for most of us, IPAF’s ongoing commitment to developing its training program into new online and remote learning applications has risen to the forefont.

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IPAF

ike most organizations, IPAF has had to make a sizeable shift in the way we do things during this global coronavirus pandemic. The Federation has had to protects its teams around the world, allowing key functions of the organization to continue and maintaining support for our members and the wider industry globally.

Throughout 2020, IPAF has continued to work with national governments, health and safety bodies, and international standards organizations to ensure safety and best practices continue to be maintained and shared. In terms of supporting our members, and in turn helping them support their customers, while keeping all parties as safe as possible from risks posed by the pandemic, many initiatives that IPAF has been working on for several years have come into their own.

One of the biggest sea-changes we have experienced is the rocketing demand for eLearning or remote learning led by an IPAF instructor, delivering our globally recognized training program. In the first few weeks of the pandemic, demand for IPAF’s existing eLearning training increased up to five-fold. IPAF already offered MEWP operator theory as an eLearning module, followed by candidates needing to attend an IPAF Training Center to undertake their practical assessment.

This is now being further enhanced with the addition of face-recognition technology, to give maximum confidence that the person undergoing the online course is indeed the delegated trainee, eliminating the requirement for face-to-face retesting on theory knowledge prior to the practical.

IPAF Training Centers have also successfully trialed online instructor-led training, with multiple participants joining in via video conferencing, allowing interaction and doing away with the need for Training Centers to accommodate all candidates together in one COVID-secure classroom, eliminating face-to-face risk or impracticality.

Having completed the eLearning theory module, operator

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trainees need only attend an IPAF Training Center in person to complete their hands-on practical instruction and assessment. As these can be conducted in secure and well-ventilated indoor areas or outdoors, social distancing and COVID security measures can be maintained. It is intended that this extra flexibility will give confidence to trainees and employees, and allow Training Centers to meet ongoing demand for training and keep up with a backlog that might have arisen during periods when training could not be completed due to business restrictions or lockdowns.

IPAF has also updated MEWP supervisor eLearning training, a new requirement for MEWP users in the new ANSI A92.22 Safe Use standard, which went into effect as of June 1. This training course can be completed either as individual eLearning or an instructor-led group session via video conference to suit the candidate’s needs. The eLearning course offers facial recognition to ensure security and means to comply with the new ANSI standards with confidence, at their own pace and in their own home or workplace, using a laptop, desktop PC, or handheld device. While IPAF Training Centers around the world are still offering physical instruction, albeit under the added safety restrictions required to manage and mitigate the risks posed by coronavirus, as set out

by IPAF a few weeks ago (www.ipaf.org/resources), these new options of remote learning will no doubt be of great comfort and convenience to training candidates as the world gets used to the “new normal” and confidence slowly returns to our economy.

IPAF is not resting on its accomplishments to date, rather, it’s looking to bring more of its training program into eLearning or even eXtended reality (XR) environments. Already, phased trials are underway to translate the IPAF PAL+ advanced operator course into a MEWP simulation, working alongside IPAF member firm, Serious Labs. And IPAF is also looking at updating its Load and Unload safety training into eLearning.

The future may be challenging, but as always, it is our duty to rise to those challenges and offer solutions and opportunities to our members, their customers, and all users of powered access worldwide. We thank all our members for the invaluable role they continue to play in achieving these objectives and helping keep people safe while working at height.

For more information on IPAF’s eLearning offer, visit www. ipaf.org/elearning 

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ELEVATE Live breaks barriers and promotes operator engagement by providing access to simplified telematics data and machine-specific familiarization to anyone with an internet connection.

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