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ANNUAL REPORT FY25

FOR ALL SEASONS Behavioral He a lth & R a p e C risis C e nte r

AT THE

CENTER OF HOPE FOR ALL SEASONS B e h a v i or a l H e a l t h & Ra p e Crisis Cen t er

FOR ALL SEASONS FY25

FOR ALL SEASONS

Your Story Matters. B ehav ioral H ea lt h & Ra p e C r is is C en t er

As the only behavioral health and rape crisis center in Caroline, Dorchester, Kent, Queen Anne's, and Talbot counties, our trauma-certified team forms a safety net across 22% of Maryland’s geography. In the last year alone, we improved thousands of lives on the Eastern Shore and across the state, delivering 100,000+ critical services.

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What Sets Us Apart

What We Offer

ACCESSIBILITY FOR ALL

THERAPY

Everyone, regardless of language or walk of life, should have access to expert life-saving mental healthcare, as well as sexual assault and other trauma services.

Trauma-certified individual, family, couples, and school-based services across the life-span

PSYCHIATRY SAME-DAY SERVICES Mental health and victim needs are urgent and cannot wait. Our innovative Open Access™ program ensures individuals and families receive care exactly when needed with no waitlist.

Holistic patient-centered approach for all ages, including evaluations and medication management

CRISIS SERVICES 24/7 bilingual hotlines, dedicated crisis appointments, and community trauma debriefings

LOCAL ROOTS, STATEWIDE REACH With six in-person offices on the Eastern Shore, comprehensive telehealth services, extensive educational programming, and statewide leadership, our impact spans the state of Maryland.

RAPE CRISIS CENTER Comprehensive support for survivors through hospital, law enforcement, and court accompaniments, case management, and referrals for emergency shelter, legal resources, and more

ACCESSIBLE CARE Accepting every insurance and offering free/reducedcost care to those in need, we make the highest quality mental health and victim support services accessible to every child and every adult, regardless of ability to pay.

EDUCATION & OUTREACH Mental health and sexual assault-related trainings, outreach events, and awareness campaigns

CASE MANAGEMENT TEACHING EXCELLENCE We grow talent and expertise as a teaching facility where clinical and psychiatric interns gain critical realworld experience.

Individualized support to help clients navigate services, access community resources, and address barriers to care

AT THE CENTER OF HOPE

Notable Highlights STANDING STRONG IN CRISIS

A Message from Our CEO

When tragedy strikes, For All Seasons’ trauma debriefing team helps workplaces, schools, and communities heal.

Dear Friend, Every day, lives are changed at For All Seasons – and it starts with your generosity. Your support ensures that help is within reach for those who need it most, from a listening ear in a moment of crisis to long-term mental healthcare that builds lasting resilience. Together, we’re making sure access to care isn’t a privilege – it’s a promise. And this year, your investment reached further than ever before. Our clinicans provided tens of thousands of therapy and psychiatry sessions for children, adults, and families. Survivors of sexual assault found safety and compassion through our Rape Crisis Center. And our Center for Learning reached across Maryland with prevention programs and trainings that are building healthier, more resilient communities. As we approach our 40th year of service in 2026, we remain grounded in one truth: mental healthcare should be visible, accessible, and rooted where people live, work, and grow. This milestone is more than years of service; it’s a reflection of the countless lives our staff have walked beside – children, parents, and friends finding the courage to begin healing. Even as we celebrate these successes, this year reminded us how fragile progress can be. Federal and state funding faced serious challenges, putting access to care at risk for many. Yet in the face of uncertainty, compassion prevailed. Our donors and partners responded with extraordinary generosity, ensuring that mental healthcare remains not a privilege for a few, but a lifeline for all. Looking ahead, we continue to rely on your partnership and support as we focus on building long-term stability and expanding the reach of our services. Your support ensures that For All Seasons can continue delivering exceptional care to every person who needs it. With deep gratitude,

Beth Anne Dorman President & CEO

p. 4 GROWING HEALTHY FAMILIES Innovative early childhood and parent programs build emotional wellness from the start.

p. 6 LEADING PREVENTION From Sip Safe to school outreach, For All Seasons empowers communities to prevent sexual assault.

p. 8 REWRITING THE STORY Renowned experts equip our community with the tools to address trauma and move towards resilience.

p. 9 BRINGING MENTAL HEALTH TO MAIN STREET We bring services to the heart of our communities by relocating offices downtown and expanding telehealth.

p. 10-11 HONORING OUR DONORS Donor generosity sustains our mission and fosters hope. See our full list of supporters.

p. 14-16 A VOICE FOR RURAL MENTAL HEALTH For All Seasons champions state legislation to ensure timely care, funding, and protections for mental health and victim services.

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FOR ALL SEASONS FY25

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TRAUMA DEBRIEFINGS

Hope in the Hard Times When communities face the unthinkable – a suicide, a tragic accident, a violent crime, or a traumatic workplace incident – For All Seasons is there to help people begin to heal. The agency provides trauma debriefings for organizations, businesses, schools, and community members affected by devastating events. Over the years, For All Seasons has supported schools after the sudden loss of a student, workplaces reeling from the death of a colleague, jurors exposed to graphic trial testimony, and first responders processing the aftermath of tragic crime scenes. In each case, trauma debriefings create a structured, compassionate space for people to begin processing what happened and take their first steps toward healing. “By bringing together those affected by tragedy with a mental health professional to guide the healing conversation, a trauma debriefing can be a powerful tool in preventing burnout or being overwhelmed. The sense of community that arises is powerful. Seeing a team support each other without judgment, with compassion and vulnerability, is impactful both for the participants and the facilitator,” shares Carol Strootman, LCSW-C. Calls for support have steadily increased as For All Seasons has become more deeply integrated into the region. The agency’s consistent, timely response offers immediate professional care and

direct connection to crisis therapy and psychiatry for ongoing services, when needed. This connection addresses the most pressing immediate needs, while also establishing continued care, helping to prevent longterm impacts such as post-traumatic stress. “Leaders are learning to lean on the experts in moments of crisis,” says Chief Clinical Officer Lesa Mulcahy, LCSW-C. “The strength of our trauma debriefings lies in our team’s ability to sit with pain and discomfort, to be able to talk directly, honestly, and supportively, and to offer real-time Beth Brewster, Supervisor, resources, not just Chesapeake Culinary Center coping skills.” At For All Seasons, we provide this service at no cost, responding immediately when crisis strikes. It’s part of our mission: to stand with the community in its hardest moments, helping people find their footing, their resilience, and their hope.

“

For All Seasons gave my team permission to acknowledge the weight of what we were experiencing. They not only helped us in that moment but also gave us resources to lean on moving forward.

”

Trauma debriefing team members (left to right) Lesa Mulcahy, LCSW-C, Beth Anne Dorman, MS, Carol Strootman, LCSW-C, and Katie Arend, LCSW-C meet to prepare for future sessions.

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AT THE CENTER OF HOPE

A CLIENT'S STORY

Finding My Strength Life has not always been easy. There were days, after a midlife divorce with three young girls depending on me, when I wondered how I could possibly go on. The weight of anxiety and depression pressed down on us all, and I knew I couldn’t navigate that storm alone. I turned to For All Seasons for guidance – for myself and for my daughters – so that together we could find a way forward through the grief and uncertainty of our new reality. When I remarried, I returned to For All Seasons. A blended family brought its own challenges, and I needed tools to help us build trust, respect, and love in a new dynamic that didn’t always come easily. Therapy gave us the foundation to grow together instead of apart. Years later, my family’s journey was shaken again when one of my daughters faced a serious health crisis. She was now an adult, with a husband and children of her own, and yet I found myself thrust back into the role of caregiver. There were endless doctors’ visits, long hospital stays, and nights filled with worry and grief I could not speak aloud. For All Seasons helped me

“

learn what it meant to support my daughter while respecting her boundaries. I learned to be present without losing myself, and to nurture my marriage even as we carried the weight of her illness together. When my daughter finally began to recover, I barely had time to breathe before life handed me another transition: caring for my aging father. Walking beside him in his final year and facing his sudden death felt like a mountain I could not climb. Once again, my therapist was there to help me find my footing, to remind me to grieve, and to teach me how to care for myself after years of caring for everyone else. Through every twist and turn, therapy has been a constant source of support and stability for me. It has revealed my strengths, my limits, and my capacity to heal. My toolbox is fuller now. And as I enter the next chapter of my life, I know For All Seasons will be there – not only for me, but for my family, in whatever storms may come.

Life brings transitions and trials to all of us. No matter how large or small the challenges, therapy can be a steady presence that helps you find your strength.

”

– Paul Washo, LCSW-C, For All Seasons Therapist

FOR ALL SEASONS FY25

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YOUTH & FAMILIES

Placing Families at the Center of Care

Judy Center Family Service Coordinator Giovanni Wynn (left), Judy Center Coordinator Laura Holmes (center), and Beth Anne Dorman (right)

When children and caregivers are supported together, entire families grow stronger, and healthier communities follow. In FY25, For All Seasons' Center for Learning piloted new programs in partnership with Critchlow Adkins Children’s Centers and The Judy Center Early Learning Hub at St. Michaels Elementary School. Both initiatives reflect our commitment to innovation and prevention, placing families at the center of care from the very start of life. At Critchlow Adkins, the Center for Learning delivered a 12-week, inclass program for children ages two to four focused on mindfulness and

Karen M. Kaludis (left) and Lesa Mulcahy, LCSW-C (right) lead student exercises.

play. Using creativity and movement, preschoolers learned how to name emotions, notice body cues, and practice breathing techniques. Led by mindfulness educator Karen M. Kaludis and For All Seasons Chief Clinical Officer Lesa Mulcahy, LCSW-C, the sessions gave young learners developmentally appropriate tools for self-regulation, emotional expression, and resilience. “We're grateful to For All Seasons for sharing these meaningful tools with our children,” says Cristy Morrell, Executive Director of Critchlow Adkins

Children’s Centers. “Mindfulness helps them express big feelings they may not yet have words for. It’s amazing to see how a few quiet minutes with a crayon, blowing bubbles, or a deep breath can help them feel more settled – and that calm often goes home with them, too.” At the St. Michaels Judy Center, For All Seasons President & CEO Beth Anne Dorman led an eight week parent education series for caregivers of young children. The workshops combined parenting skills with selfcare, reinforcing the idea that caring for families begins with caring for oneself. “Parents shared that taking time for themselves felt like a luxury they couldn’t afford,” says Laura Holmes, Coordinator of The Judy Center. “The classes quickly became a space for reflection and connection. Parents not only reclaimed a sense of self, but also began showing up more often to other programs, too.” Both pilots were so successful that they are expanding in FY26, with the Critchlow Adkins program extending to a full academic year and the Judy Center more than doubling its number of sessions.

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AT THE CENTER OF HOPE

TRANSFORMING CARE

Expanding Hope Psychiatric care is one of the most difficult services to access on Maryland’s Eastern Shore, where long waitlists and limited providers leave families with few options. With one of the largest psychiatric teams on the Shore, For All Seasons offers another way forward with accessible care. William Cerrato, D.O. Chief Medical Officer Leading the team is Chief Medical Officer William Cerrato, D.O., dually Board-certified in adult and child and adolescent psychiatry – a rare distinction in the profession. Under his leadership, the team has grown to include psychiatric nurse practitioners, medical assistants, and client services staff. Together, they provide compassionate expertise and care to clients. “We focus on evidence-based interventions, using a biopsychosocial model, to help individuals reach their mental wellness goals,” says Dr. Cerrato. “Medical trials affirm that combining psychiatry and therapy is superior to either alone. This interplay between medication management and therapeutic modalities is exactly what we implement at For All Seasons.” This holistic approach is a hallmark of the agency, where psychiatry and therapy work in tandem, creating an integrated model that helps clients address mental health from every angle. The psychiatry team is also embracing innovative models of care through collaborations that expand community access. Through a new partnership with Striving for Wellness Together, an independent Mid-Shore therapy practice with no psychiatrists on staff, child clients can continue therapy with their existing provider while also receiving psychiatry through For All Seasons. Abby McCormick, LCSW-C, owner of Striving for Wellness Together, shares, "Working with For All Seasons, we’re connecting children with the psychiatric care they need without making them start over with a new therapist or face long waitlists and insurance barriers. Families get help right when they need it, and that makes all the difference.” Last year, For All Seasons piloted a specialized program to fill a critical gap in care for children on the Autism Spectrum. With limited services available on the Eastern Shore, our split treatment model provides vital support so children and adults continue receiving Applied Behavioral Analysis therapy elsewhere while receiving psychiatric care through For All Seasons.

Shaping the Future of Rural Mental Health At For All Seasons, we are investing in the next generation of professionals who will rise to meet the mental health needs of rural communities. As a teaching facility, For All Seasons shares its clinical expertise with master’s level interns and nurse practitioner students through realworld clinical training that bridges the gap between classroom learning and handson care. “We are intentional about creating opportunities that will prepare compassionate, highly skilled individuals to serve the community,” shares Leslie Wagner, LCSW-C, Associate Clinical Director. Each year, nurse practitioner students complete clinical preceptorships – supervised training rotations with our psychiatric team – contributing hundreds of hours of care. “Our Psychiatry Precept Program is addressing the shortage of mental health professionals on the Shore. We’re thrilled to have nurse practitioner students committed to helping us meet this rural healthcare need,” says William Cerrato, D.O., Chief Medical Officer.

Interns (left to right): Lynnette Lamp, Emily Haun, and Madison Elliott

FOR ALL SEASONS FY25

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RAPE CRISIS CENTER

At the Forefront of Prevention Sexual assaults are climbing in the Mid-Shore region, and the need for proactive solutions has never been greater. Last year, For All Seasons’ Rape Crisis Center (RCC) delivered over 12% more services, with many new cases linked to alcohol, drugs, and online exploitation. As the region’s only Rape Crisis Center, For All Seasons provides immediate support to survivors while leading community-wide conversations on prevention and solutions. ADDRESSING EMERGING TRENDS In 2025, the RCC launched Sip Safe, an initiative to confront the growing problem of drug- and alcohol-facilitated sexual assault. Partnering with colleges and bars, For All Seasons distributed drinkspiking prevention cup covers and educational materials to help young people and community members recognize risky situations and protect their peers. AWARENESS & COMMUNITY ART The conversation also reached the community in creative ways. At The Ivy Café, participants wrote messages of encouragement

DID YOU KNOW?

Our Rape Crisis Center services were up 12% & more than doubled since FY22.

for survivors on denim patches, connecting local voices to Denim Day – a worldwide campaign born after a rape conviction was overturned in Italy because the survivor wore tight jeans. Those patches are now displayed at the Rape Crisis Center as a lasting reminder of solidarity and resilience. PROTECTING YOUTH Prevention also means reaching the next generation. In Kent County, For All Seasons partnered with the high school to host a week of sexual assault awareness activities. Starting with Protecting Teens in a Digital World, the agency hosted a family and youth presentation on healthy relationships and online exploitation. Throughout the week, staff supported teachers in lessons on digital safety, consent, and how to seek help. Victim Advocate Myisha Johnson reflected: “Teens learned what consent means, how to speak up if something happened, and how to find help.” A PROACTIVE RESPONSE Each of these initiatives – Sip Safe, the Denim Day art project, and youth education – connects to a larger vision: For All Seasons is leading the conversation on sexual assault, tackling issues head-on, and building solutions with the community. With urgency, creativity, and collaboration, the agency pairs direct services for survivors with prevention, education, and partnerships across the Mid-Shore.

(Left to right) Rape Crisis Center and Outreach Team Members: Myisha Johnson, Carly Palmer, Michelle Hudson, and Veronica Rubio-Garcia share Sip Safe campaign materials at The Ivy Café.

Get to Know Us

As the only Rape Crisis Center on the Mid-Shore, For All Seasons is a lifeline to the area’s 200,000+ residents. We support survivors of sexual assault, abuse, rape, and other traumas. WE PROVIDE: ◗ 24-Hour Crisis Hotlines (voice/text in English/Spanish) ◗ Crisis Appointments & Ongoing Therapy ◗ Hospital, Law Enforcement, & Courtroom Accompaniment ◗ Support through Sexual Assault Forensic Exams ◗ Victim Impact Statement Preparation ◗ Emergency Shelter and Support Services Referrals (housing, medical care, sexual assault legal institute, protection assistance, post-trial support, employment, and more)

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AT THE CENTER OF HOPE

CENTER FOR LEARNING

Experts Help Us Rewrite the Story At For All Seasons, we believe healing begins with awareness – understanding why we feel the way we do and learning that change is possible. That’s why our Center for Learning brings internationally recognized voices to the Shore to provide community education and advanced training for our staff. These experts not only share knowledge but also equip our community and our clinicians with tools to rewrite stories of trauma into stories of resilience. Dr. Jeff Thompson: Restorying Life Dr. Jeff Thompson, a research psychologist at Columbia University and retired NYPD detective, has worked with organizations from NASA to the FBI on resilience, peer support, and crisis response. His community presentation, Be a Lifeline, brought a powerful message: suicide prevention isn’t just about stopping people from dying – it’s about helping people thrive. Dr. Thompson shared practical ways to recognize warning signs and support those in crisis. Jeff Thompson, Ph.D.

He reminded us that the goal goes further: to build lives filled with meaning and joy. Dr. Thompson’s insights set the stage for a deeper exploration of how our individual and collective stories shape our capacity to heal. Healing begins when we recognize that our narratives are not fixed; they can be rewritten with intention, support, and hope. Our clinicians were also trained by Dr. Thompson in Narrative Psychology, the practice of helping people “re-story” their lives. He showed us that we are the authors of our own narratives – trauma may shape us, but it doesn’t define us. With guidance, people learn from the past, ground themselves in the present, and envision a future filled with possibility. Dr. Mariel Buqué: Intergenerational Trauma Dr. Mariel Buqué, bestselling author of Break the Cycle: A Guide to Healing Intergenerational Trauma, brought another dimension of healing and rewriting stories. She explained how trauma can echo through families across generations – but also how resilience and healing can be passed forward. “You send ripples of healing backward and forward by becoming a cycle breaker,” she shared. Her message resonated: even small steps toward self-awareness and self-care can transform our lives and those who come after us. In training with our staff, Dr. Buqué equipped clinicians with

Mariel Buqué, Ph.D.

trauma-informed, culturally responsive tools to support clients carrying generational pain. Her work reinforced a truth that guides For All Seasons: when we foster healing in one person, families change, and a healthier narrative begins for the next generation. Together, these experts remind us that healing thrives in connection and continual learning. Through the Center for Learning, For All Seasons is building a region where understanding replaces stigma, support replaces silence, and everyone has the opportunity to rewrite their story toward resilience and hope.

FOR ALL SEASONS FY25

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RURAL MENTAL HEALTH

Hope is Here: Bringing Mental Health to Main Street Every year, one in five people experiences a mental health condition. That’s not a statistic on a page – it’s our friends, our parents, our children, our neighbors. Mental health touches every family, every classroom, every community. And yet, for generations, care has been hidden in the shadows, treated as something to be managed quietly and apart from daily life. At For All Seasons, we have long embraced communication strategies and public campaigns that bring these conversations into the open, making mental health a natural part of everyday conversation – whether at the dinner table, in faith communities, or around the water cooler. But now, we are taking our vision of a healthy, stigma-free community one step further.

Bringing Mental Health to Main Street establishes For All Seasons’ offices in downtown locations throughout our region, bringing awareness, resources, and services directly into the heart of the community where people live, work, and connect. By situating mental healthcare alongside the institutions and businesses that define our community, we make clear that mental well-being is not separate – it is essential. “Mental health belongs in the center of our community, where everyone can see it, and know that help is always within reach,” says President & CEO Beth Anne Dorman. “By relocating from smaller, tucked-away office locations into central spaces that signal dignity and hope, children

Our Plan:

Mental Health Central and Accessible March 2020 Widely Expanded Telehealth January 2023 Moved the Denton Office Downtown March 2025 Moved the Chestertown Office Downtown July 2025 Opened Admin Office Downtown Easton October 2025 Moved the Cambridge Office Downtown April 2026 Projected Renovation Completion of Main Clinical Office & Rape Crisis Center at 300 Talbot St, Easton

2027 Anticipated Queen Anne's Co. Relocation TBD Renovation of Center for Learning &

Administrative Offices at 111 E. Dover St, Easton

Therapist Courtney Calloway, LCSW-C meets with an individual in the new Denton space.

and adults will receive support that transforms their futures, and families will find the tools they need to heal.” WHY VISIBILITY MATTERS Bringing Mental Health to Main Street is about changing the way people think about mental health. When a passerby sees a For All Seasons sign in the center of town, the message is clear: your story matters. It’s a reminder that not only is help available, but it’s okay to reach out for support. Stigma is replaced with belonging. Visibility doesn’t just normalize care – it invites conversation and connection. When people see mental health services alongside familiar community institutions, it challenges old assumptions about who needs help and when. It reminds us that everyone, at some point, benefits from support. ACCESSIBILITY BEYOND MIDSHORE MAIN STREETS Main Street offices are only one part of the story. The spirit of Bringing Mental Health to Main Street also carries into the agency’s robust telehealth program. For All Seasons has invested heavily in both the

AT THE CENTER OF HOPE

volume and accessibility of its telehealth services, ensuring that the promise of care isn’t limited by geography or circumstance. Clients can meet with therapists or psychiatrists from the comfort of their own homes – this not only opens the door for individuals and families in rural corners of the Shore and across Maryland, but gives every client more options for how and where they receive care. Together, telehealth and Main Street offices create a system where help is never out of reach.

TOP: Local dignitaries and business leaders join For All Seasons team members for the opening of our Chestertown office. MIDDLE: (Left to right) Sharon Pepukayi, Ed.D., Board; Mary Wilson, Community Engagement Coordinator; Beth Anne Dorman, CEO; Giovanni Wynn, Board; Melissa Kelly, Board; and Diane Flagler, Board, tour the children’s corner in For All Seasons’ relocated Cambridge office on Race Street. ABOVE: (Left to right) Erica Batson, Director of Grant Operations & IT; Jenell Sutton, Senior Director of Client Services and Billing; Patti Cannon, Chief Operating Officer; and Omar Bolden, Director of Client Services, visit the 300 Talbot St. renovation.

YOUR ROLE IN OUR FUTURE Bringing Mental Health to Main Street comes at a time when behavioral health providers are facing significant challenges. Federal and state budget reductions loom large, yet For All Seasons is moving forward with urgency. Each new space is proof that the agency is not waiting for perfect conditions; it is leading boldly because the need is too great to do otherwise. Looking ahead, For All Seasons’ newest home at 111 E. Dover Street will be more than just added space; it will anchor the agency’s vision for the future. The agency has started

DID YOU KNOW?

We provided school-based mental health services in NINE K-12 schools & Chesapeake College. planning for fundraising that will expand care and the Center for Learning, where state-of-the-art training will prepare the mental health workforce of tomorrow. Dorman says, “We are pivoting – not pausing. During this uncertain time, we are determined to see this project through. We know that our supporters believe in the power of accessible mental health care and we could not be where we are today without them. This moment gives us the opportunity to rally our community and build something even stronger, together. We are counting on the support of our donors and our community to fulfill the vision of Bringing Mental Health to Main Street for all who need it.”

FOR ALL SEASONS FY25

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FY25 FINANCIALS

Expense & Revenue TOTAL EXPENSE: $10,018,674

“

As a donor, a businessperson, and the For All Seasons’ Board Chair, I see firsthand how this team combines its life-saving mission with strong leadership and sound management. For All Seasons doesn't just focus on today's challenges, they're building lasting systems of care and hope. Knowing this agency will continue to support families for generations gives me great comfort and confidence.

”

85%

13%

Program Services $8,484,363

Administrative $1,336,839

Fundraising $197,472

TOTAL REVENUE: $11,236,781 40%

48%

11%

– Leonard Wolf, RIA

DID YOU KNOW?

83% more clients were supported by financial assistance in FY25.

Grants $5,424,812

Client Fees $4,479,971

Contributions $1,250,908

Other $81,090

To learn more, go to SupportForAllSeasonsInc.org/transparency

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AT THE CENTER OF HOPE

WHY GIVE?

YOUR GENEROSITY protects access to care for years to come. With your support, no child, adult, or family has to go without the mental health and trauma services they need.

“

The decision to seek therapy has changed everything for me. Now I know how much I am needed. And I am learning to appreciate who I am instead of questioning why I am here.

”

— For All Seasons Client

Support our life-saving work with An Annual Gift Monthly Giving

SCAN THE QR CODE to support our mission. Or visit: supportforallseasonsinc.org/DonateToday

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MAIL DONATIONS TO:

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DONATE TODAY

For All Seasons, Inc. / ATTN: Giving 111 E. Dover Street, Easton, MD 21601

QUESTIONS? Contact Sidney Trond, Director of Development. strond@forallseasonsinc.org or 410-822-1018 x145

For All Seasons is a 501(c)3 charitable organization (EIN 52-1496434). All donations are tax-deductible to the extent allowed by law.

FOR ALL SEASONS FY25

Our Donors Save Lives For All Seasons is grateful to our loyal donors who are partners in our lifesaving work. All gifts, no matter the size, make a difference in our mission. *Designates Founding Members of the Leadership Circle TRANSFORMATIONAL ($50,000+) Arthur H. Kudner, Jr. Fund Bluepoint Hospitality Group LLC* Matthew M. & Beth Anne Dorman* Thomas Mitchell Rob & Cecilia Nobel The Seip Family Foundation* Leonard & Ann Wolf* VISIONARY ($25,000+) William & Amanda Madar* Merriewold Trust Andrew & Leslie Price LEADERSHIP CIRCLE ($10,000+) Brad & Hilary Deutsch Dock Street Foundation* Ferree Fund Gary Goldstein & Arlene Forastiere* Robert Middleton & Penelope Cripps Gary & Deborah Molchan Nordson Corporation The Putnam Family Foundation Reynolds/Cristiano Fund William Ryan & Joan Richtsmeier Alice Ryan Shore Media, Inc. St. John Foundation, Inc. Jennifer Stanley* Carol Thompson Michael & Sandra Twigg Van Strum Foundation Warren L. Allen Family Fund* What’s Up? Media Peter & Hanna Woicke* INSPIRATIONAL ($5,000+) Michael & Pattie Batza, Jr. CovingtonAlsina Easton Utilities* Thomas F. Filbert & Karen M. Kaludis* Helena Hermes Jacob Sloan Foundation Dana McGrath Gerald & Eleanor O'Mara Oskin Fund Craig & Diana Postlewait Richard M. Schulze Family Foundation Elizabeth Salett Scaling Strategies Missy Warfield WBOC TV Willow Construction* CATALYST ($2,500+) Tim & Caroline Aland Dyke & Linda Booze CG Heritage Fund William & Mia Cranford Dorchester Lodge #223

Ewing, Dietz, Fountain & Kaludis, P.A. Michael & Karen Fisher* Diane Flagler & La De Da! Michael T. Flaherty & Mary Lee Murrin Ronald Frampton & Susan Roecker Gearhart Real Estate Services Grayce B. Kerr Fund, Inc. George Hardy Tim & Sally Kagan* Keith & Deborah Karrer Marcia Kirby Susan Lee Ken & Leslie Mann* Beverly Martin Olde School Builders LLC Allison Prell* Robert & Lynn Sanchez Mary Ann Schindler Target Lawrence & Lauren Toscano PepUp, a Tri Gas Family Company* Upper Cape Realty Elinor Warring Wyman Family Foundation CHAMPION ($1,000+) Bruce & Blenda Armistead Richard & Ellen Bernstein Steven & Julie Burleson Carol Carlson Christ Church, St. Peter's Parish Christopher Foundation for Life, Inc. Stephen & Linda Clineburg Paul & Kate Weeks Cox Dwelling & Design Brenda Early Easton Lions Club Edward H. Boyd Fund Mickey & Margie Elsberg Fasig-Tipton Company Gregory & Elizabeth Feldman Chip & Anna Fichtner Fitness RX Forever Midshore Margaret Glover John & Bridget Horner Karen Hresko Jamie & Mary Hurley Inn at Perry Cabin The Ivy Café Maulik & Emilie Joshie Chuck & Stephanie Lennon Stuart Levine & Carol Smith Llandaff Family Trust MARASUN Tom & Cathy Mendenhall Lee & Monica Meyers Mid-Shore Community Foundation MidSouth Audio Justin & Lesa Mulcahy Nagel Family Fund Christopher & Christy Olsen Parker Counts Patrick Marrah Charitable Trust Larry Paul & Joy Newman Sharon Pepukayi Carl Pergler & Mary Lou Butler

Mike & Susan Phillips Queenstown Bank - Main Office James & Cynthia Reed Dennis & Jeanne Roy Terese Schauber James & Sheila Scott Thomas Sherlock David & Pattie Sherrill Shore United Bank Al & Marty Sikes Scott Spector & Brenda Fike St. Andrew's School St. Paul's Parish, Kent George & Marianne Strother Talbot County Department of Social Services (DSS) Tidewater Inn Richard & Beverly Tilghman Philip & April Toussaint David & Martha Tuthill William & Marie U'Ren John & Lise Valliant VFW 7464 Charity Fund Clint & Sandra Vince Peter Von Pawel Scott Votey Deborah Walsworth The Watson Stone Family Foundation, Inc. Rick & Theresa Wheatley Michael & Linda Wilt EMPOWERMENT ($500+) Alternative Therapy MD Anchor Church Ashore Resort & Beach Club Avon Dixon Ken Doyle & Melissa Barcomb Be With Me Playseum Ed & Elaine Bednarz Mary Beth Brinsfield Susan Campbell Charles T. Capute, LLC Chesapeake Charities Christ United Methodist Church John & Peggy Christie Brenda Crabbs Stephen & Virginia Croker Curtis & Claudia Cunningham Alison Davis Michele DeFreece Phil Dietz & Eva Smorzaniuk The Dixon Group Steve & Joyce Doehler Easton Advanced Aesthetics Easton Cycle & Sport Easton Dermatology Associates EE Streets Memorial Post 5118 Episcopal Church Women of All Faiths Chapel Robert & Maureen Fogarty Granville Fund Kenny & Kate Gray Susan Horst Richard & Beth Hott Jennie Hyatt Michele Kaludis Owens Amy Keller

Melissa Kelly Kevertin Pet Resort Jill Khadduri Alexis & Mary Kramer Legal Assets Craft Food & Spirits Scott & Melissa Lesmes Elizabeth Lewis-Abernethy Marc Matyseck Jack & Jill Meyerhoff Chad Nagel Nelson Coleman Jewelers Adrienne Oesterle Robert & Pamela Ortiz, Esq. John Pinney & Donna Cantor PKS & Company Mike & Debbie Potter Query On Inc. Schauber Van Schaik Insurance & ERIE Insurance Barbara Sheridan Shorelife Home & Gifts Signature Lawn & Landscape Steven & Stacia Skinner John Steinbruck Steward Writing & Communications, LLC Ralph & Madelaine Surette Myron & Allison Szczukowski Talbot Country Club Talbot Hospice Foundation Jamie Tammariello Helen Tangires Volkan Taskin Adam & Katie Theeke Jeff & Karen Thompson Joyce Thume Tred Avon Family Wealth, LLC Josh & Lauren Weber Elliott Weiss & Jan Dorman The Wildset Hotel Mary Jane Wyant Ronald & Giovanni Wynn ADVOCATE ($250+) All-Shred, Inc. Jay & Judith Anglada Anne Balduzzi Ruth Baldwin James & Linda Barton Samantha Basham Robert & Sandra Bjork Blue Heron Golf Course Richard & Ellen Bodorff David & Patti Cannon Carpenter Street Saloon James & Alice Carr Channel Marker Chesapeake Bay Maritime Museum, Inc. Chester River Yacht & Country Club Club One Fitness & Aerobics Kamari & Wanda Collins John & Ann Davis Charles & Katherine Dinapoli Christine DuFour Roger & Christine Eareckson Paul Ellington Emily's Produce Jane Feigleson

This report recognizes donors of all levels to For All Seasons from July 1, 2024 through June 30, 2025.

AT THE CENTER OF HOPE

“Our first introduction to For All Seasons was through a friend who invited us to an agency event. The energy and commitment of CEO Beth Anne Dorman and her staff made it clear this was a very special organization. The best part is that we have also utilized For All Seasons for our own needs. With mental health needs rising, supporting a dynamic group that serves our community is deeply rewarding.” – Mike and Sandy Twigg, Donors David & Melinda Finlay Peggy Ford Frank & Shirley Foster Gordon Fronk Richard & Jan Gnospelius Graul's Market Kelly Griffith Gunther's Electric Higgins & Spencer, Inc. Robert & Teresa Higgins Hog Neck Golf Course Lissa Holtzner Martha Horner Hyatt Regency Chesapeake Bay J. McLaughlin Jen Wagner Mosaics Sarah Kagan Keep The Beat CPR & First Aid Training Kent Island Resort Ronald Ketter Key West Cottages John & Elizabeth LaCorte Jerry Langer & Pamela Dorman Michele Lantz Law Offices of James T. Worm III Beth Lawton Debbie Lipscomb M.R. Hurst Contracting LLC John & Robin Marrah Christopher Matthes Stacie McGinnes Amber McGinnis Jeffrey & Dorcas McGuiness Brian & Mary McGunigle Josephine Merrill Jeffrey & Janet Messing Matthew E. Meyers Sallie Miller Mohawk Molding, Inc. Jamie & Cristy Morrell Robert Murray Oxford Business Association Piazza Italian Market Madeline Poe Prospect Bay Country Club Melvin Rapelyea Vivian Richards Risk Placement Services, Inc Ken & Pat Rogers Paula Schoon Schuman Cleaning Services Bryan Schwenker The Scottish Highland Creamery Parker & Amy Seip Sherman Severson Cara Simmonds Simpatico, Italy's Finest Shay Sisco-Lewis Mary Sloan Didier & Sherry Smith Eric & Amelia Steward

Talbot County Health Department Carl & Nancy Tankersley Kathleen Thies Bonnie Thomas TNT Jewelers Trinity Bible Church of Severna Park Nancy Trippe Debbie Usab David & Brenda VanAken Dorothy Vanderpool Sara Walker Steve Walker & Maire McArdle Jay Wechsler Susan Weller Richie & Martha Wheatley Carmeshia Williams YMCA of the Chesapeake PARTNER (UP TO $249) 4 Dogs Brewing Co. & Pub ACME Kim Agee Amazon Della Andrew Eva Arhos Carol Armstrong Ava's Pizzeria & Wine Bar Gail Aveson Karen Baer Bradley & Joyce Baker Charles & Mary Patricia Barry Don Joven & Erica Batson Bay Star Consignments Foster & Cheryl Beach III Isabelle Bedell Rob & Margaret Begor Richard & Barbara Bell Gabriel Berger S. Christie Bishop BJ's Wholesale Club The Blue Crab Laurie Blumberh Bombay Tadka Bramble Body Shop Richard & Andrea Brenner Pamela Bright Jay & Katherine Brown Jessie Browne Gene & Rebecca Burner Ray & Kathryn Busen Kenneth & Elizabeth Bush M. Lee Butera Campbell's Boatyards LLC Karen Canter Susan Canter David & Esther Caplan Marty & Cathy Cassell Charmtree Jewelry Studio Chesapeake Bay Beach Club Chesapeake Blooms Chesapeake Environmental Lab, Inc.

Chesapeake Pickleball Curtis & Patricia Cheyney Lorraine Claggett Coastal Retreat Yoga & Pilates Coastal Run Michelle Cook Bruce & Gail Cooke Bente Cooney Jessica Cornell Thomas & Virginia Cornwell Country Telephone & Communications Robert & Laura Cowin Crackerjacks Toys & Children's Books John & Becky Crawford Maureen Curtin Amanda David Sara Jane Davidson George Dent Jeffrey & Charlotta Denton Richard & Dorothy Deren Dessert First Jennifer & James DiDonato William & Mary Downs Kelley Dubois Mary Duffin E&B Automotive, Inc. Easton Bowl Eat Sprout Barry & Debra Ebersole Linda Elias Herman & Nancy Espenhorst Alexis Evans Jean Everngam Patricia Ewing Connor Fenn Jon & Gloria Files Daniel & Sharon Flagler Jeffrey & Elizabeth Flaig Food Lion Thom Ford & Leslie Passano Foremost Massage & Spa Frances Forster Nancy Fox Elaine Friedman James & Gina Friel Ann Frock Tom & Cynthia Fulton William A. Futrell & Ann Tillotson George & Rebecca Gaffney Georgie Garbisch Garden Treasures, LLC Charles & Ellen Garrison General Roofing, LLC The General Ledger Giant Elizabeth Gifford Keith Graffius Peter Griffin John & Shelly Griffith Dean & Rebecca Groff Emily Groll

Hair Express Half Moon Studio, LLC The Harbour School Margaret & Megan Hardy John & Judith Harlow Harris Crab House John & Susan Hellwege Katharine Henning William & Jenny Hird Marshall Hodges Joanna Holden Holiday Inn Express Annapolis EastKent Island Nancy Holt Hopkins Sales Company Inc Francis & Jane Hopkinson Mathew Horstman Bob & Naomi Hyman Richard Hynson, Jr. Carolyn Jaffe Pam Jana Merton & Margaret Jarboe Diana Johnson Anne Jones John & Rita Kaiser Cathie Kempf Robert & Patricia Kestler Deena Kilmon Kiln Born Creations Mary Klein Chad & Laurie Knox Walter & Claudia Knox John Knud-Hansen Katherine LaMotte Lane Engineering, LLC Linda Laramy Brenda Latka Katie Leager Leah Ashlee Therapy & Wellness LLC David Leathery Charles & Leslie Leaver Libbey's Coastal Kitchen James & Edith Liesener Limoncello Italian Restaurant & Wine Bar Michael Linardi Paul & Lauren Littlefield Lizzy Dee David Lloyd Longwood Gardens Gail Lundberg Eric & Carol Lusty Melissa Malcolm & Dell Sadler Arthur & Susan Malsin Norman Martin John & Nancy Masone Pat Massimini Bryan & Susan Matthews Craig & Marellen Mayers McAllister, DeTar, Showalter & Walker LLC Margot McClellan

FOR ALL SEASONS FY25

Leading by Example For All Seasons is here when our community needs us, and that’s only possible because of leaders who believe in our mission and step forward to support our ability to serve all, regardless of ability to pay. That spirit of leadership is embodied by Tom Mitchell, whose businesses and philanthropy reflect a deep commitment to his community. As the owner of Momma Maria’s Mediterranean Bistro, the new Eastern Shore Zaxby’s locations, The Coffee Trappe, Trappe’s DG Market, and more, Tom sees firsthand how mental health needs affect both his employees and his community. “The most important asset at For All Seasons is the staff who show up every day under Beth Anne Dorman’s leadership,” he says. “They’ve been there for a few of my own employees in their recovery journeys, and they’ve created programs that support

first responders and veterans – the very people we all rely on.” Tom’s relationship with For All Seasons began several years ago at an event when he was struck by the agency’s role as a safety net for those who needed care but couldn’t afford it. That night, he made a generous gift Tom Mitchell and and challenged others to do the Sally Heckman same. This year, when donors were encouraged to “Add a Zero” to their giving, Tom did just that. “There is no question that this was the right thing to do.” For Tom, philanthropy isn’t just about writing checks; it’s about people. He hopes others will follow his lead so For All Seasons can continue to provide care, connection, and hope.

Duffy & Gina McConnell Paul & Patricia McDonald John & Debra McQuaid Douglas & Donna Michalek Michael & Melissa Micriotti Susan Miliner Annie Miller Elwood Miller Mary Miller Priscilla Miller Ladson & Christina Mills Joseph W. & Carol Minarick III Barbara Mintz Momma Maria's Mediterranean Bistro Kimberly Montooth Anne Morse Steve & Kirsten Mosher Vernon & Jo Ann Murray Marilyn Nace The Narrows Restaurant James Nash National Society Daughters of the American Revolution Old Kent Chapter John & Bonna Nelson Mark & Eugenia Newberg Gail Newell Karen Nicosia John Ohler Brendan & Susan O'Neill Ophiuroidea "The O" Kent Narrows John & Cindy Orban Barbara Oxnam Willard & Karen Parker James & Leslie Parreco Ronald & Karen Pavlik Larry & Sharon Paz Bruce & Louise Perry Janet Pfeffer Susan Pidgeon Deborah Piez Planet Fitness Playa Bowls

Bruce Singley Skipjack Nathan of Dorchester Alan & Carol Sleeper Deborah Smith Jacqueline Smith Kathleen Smith Lacey Snyder Elizabeth Spence Anne Stalfort Rick & Brittany Stoakley Neil & Linda Stoddard Storm & Daughters Ice Cream Karl & Carol Strootman Swan Cove Spa & Salon Doris Swaringen-Key Talbot St. Tavern Lee Thomas Tracie Thomas Matt & Amy Tietze Tropical Smoothie Cafe Kelsey Trumbull-Meyers Tuckahoe Hardwoods Thomas & Joann Urso Richard & Rebecca VanGilder Barbara Vann Elizabeth Verhelle W. Moorhead Vermilye Susan Vianna Kirk & Laura Wade Frederick & Kay Wagenblatt Eugene & Diane Walbridge Peter & Eileen Walling Jeff Weber Weis Markets Lisa Weishaar Christian & Jean Weisman Welcome Home Markets Nancy Wells Wesley Bible Class Susan Wheeler Stephen Whelan Ann White

The Point at Pintail Richard & Gadis Pollard Larry & Barbara Porter Pour House Pub Pride of Baltimore II Julia Punderson Thoma & Marisa Pyper George & Kathy Radcliffe Kenneth & Sandra Reinhard Rod & Stacey Renner Thomas & Patricia Reynolds Bonnie Richards Mary Richardson Roberto's Pizza & Italian Restaurant Tommie L Robinson Jr Eric & Patty Rubin Barbara Russell Mary L. Ruth Kenneth & Sarah Sadler Dorotheann Sadusky Sailor of St. Michaels, LLC Michelle Salb San Miguels Mexican Food Eugene & Donna Sanchez Ed & Leigh Ann Schaefer Barbara Schantz Gustav & Donna Schlag Jayne Schnellenberger Phil & Sara Schoenthal James & Danuta Schuessler Lawrence & Audrey Scott Michael & Holly Scott Elizabeth Seabury Harry & Linda Seemans Serenity Massage Therapy Sanket Shah John & Faye Shannahan Shapers Salon Inc Sharon Development Corporation Stephen & Mary Shearer George & Andrea Shoener Shorely Organized

Curtis & Bain White Kimberly Wilson Stephen & Mary Wilson John & Fran Wolfe Winslow & Helen Womack Women’s Association of the Presbyterian Church of Easton Roo Wood Sara Woodall Debra Yater Roger & Denise Yoerges-Esposito Margaret Young William & Mary Anne Zimmer Nicole Zippin Peter Zukoski & Carey Miller APPRECIATION TO OUR GRANTORS The Caroline Foundation Chesapeake College Disabled Veterans National Foundation Dorchester County Circuit Court Governor’s Office of Crime Prevention & Policy Maryland Coalition Against Sexual Assault Maryland Community Health Resources Commission Maryland Department of General Services Maryland Department of Health Maryland Rural Development Corporation Mid Shore Behavioral Health Mid-Shore Community Foundation Qlarant Foundation Queen Anne’s County Mental Health Committee Rural Maryland Council Talbot County Government Talbot County Health Department Town of Chestertown United Way of Kent County United Way of Queen Anne’s County Women & Girls Fund of the Mid-Shore

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AT THE CENTER OF HOPE

MEET OUR TEAM Rooted in core values of service and connection, the For All Seasons team provides clinical, medical, business, and nonprofit expertise. We ensure that For All Seasons remains sustainable and consistently innovative. Our entire staff offers a safety net of support for the evolving mental health and victim needs of our community. We exist to improve lives through compassionate, trauma-certified, person-centered care.

DID YOU KNOW?

We supported 4,000+ clients & delivered over 100,000+ services. FOR ALL SEASONS EXECUTIVE TEAM (Above)

From left to right: William Cerrato, D.O., Chief Medical Officer; Katie Theeke, M.Ed., Chief Marketing & Communications Officer; Beth Anne Dorman, MS, President & CEO; Lesa Mulcahy, LCSW-C, Chief Clinical Officer; Lauren Kay Weber, MBA, Chief Strategy Officer; Patti Cannon, MBA, Chief Operating Officer

BOARD OF DIRECTORS

Leonard Wolf, RIA (Chair); Alexa Seip (1st Vice Chair); Diane Flagler (2nd Vice Chair); Linda Booze (Treasurer); Sharon Pepukayi, Ed.D. (Secretary); Kamari Collins, Ed.D; Bill Flook, Ph.D, III; Sally Heckman, R.Ph.; Melissa Kelly; Carl Pergler; Craig Postlewait; Giovanni Wynn

MEMBERS OF THE FOR ALL SEASONS STAFF

100% of the For All Seasons team received Dare to Lead TM training.

FOR ALL SEASONS FY25

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OUR WORK IN ACTION

Building Courageous Leaders Participants from across the East Coast came to For All Seasons in FY25 to take part in Dare to Lead™, an empirically based, courage-building program created by Brené Brown, Ph.D. Facilitated by President & CEO Beth Anne Dorman and Chief Clinical Officer Lesa Mulcahy – two of fewer than 500 certified Dare to Lead™ facilitators nationwide – the training equips leaders and individuals with tools to build trust and lead authentically in their businesses and everyday lives.

“This training is for everyone and anyone. It’s not just for leadership – it’s a way of life. It really helps people learn how to be a leader in their own lives.” – James Ivory Business Owner, Lancaster, PA James Ivory, Dare to Lead™ Participant

Why Mental Health at Work Matters When Leadership Maryland invited CEO Beth Anne Dorman to join an Oprah-style conversation with Tom Marquardt, former editor of the Capital Gazette, the program became both a dialogue and a moment of healing. Marquardt, who had led the newsroom in the years leading up to the deadliest shooting in U.S. newspaper history, offered perspective on resilience in the aftermath of tragedy. Guided by Dorman’s expertise as a mental

DID YOU KNOW?

health leader and facilitator, the conversation emphasized the oftenoverlooked needs of employers and employees when violence or crisis touches the workplace. Together, they shed light on how organizations can respond not only with safety measures but also with compassionate attention to the mental health of their people. The dialogue underscored that healing requires reducing stigma, encouraging self-care, and building

workplaces where staff feel seen and supported. As the region’s leader in behavioral health, For All Seasons continues to provide spaces where compassion and resilience can grow.

Mental Health at Work: (Left to Right) Tom Marquardt, author; Ken Brennan, Leadership Maryland Board; Beth Anne Dorman, For All Seasons CEO; David Fike, Leadership Maryland CEO

Outreach & Education

We reached over

1M+

participants & viewers through statewide educational campaigns & programs.

At the Chesapeake College Mental Health Fair, Outreach Coordinator Carly Palmer partnered with the College and IMAlive to share suicide prevention resources and encourage students to reach out.

Despite the rain, hundreds attended For All Seasons’ 7th Annual School Supplies Giveaway, where 800+ backpacks and community resources from over 25 partners were shared with local families.

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AT THE CENTER OF HOPE

OUR WORK IN ACTION

A Strong Voice for Mental Health and Victim Services Maryland entered the 2025 legislative session facing a historic budget deficit. For All Seasons leadership recognized early that these challenges could have devastating consequences for community-based mental health and victim services. Rather than wait for cuts to trickle down, President & CEO Beth Anne Dorman stepped forward as a leading voice in Annapolis to ensure that funding crises do not become accessibility crises. One major achievement was the passage of HB1351, co-authored by Beth Anne Dorman and Delegate Jeff Ghrist. The bill requires private insurers to credential behavioral health providers within 60 days, cutting in half the previous timeline that often left clinicians unpaid and clients waiting months for care. This shift benefits behavioral health organizations statewide by reducing these administrative

barriers and – more importantly – getting people into care faster. Beyond HB1351, For All Seasons weighed in on issues ranging from protecting funding for crime victims, to preserving telehealth access, to strengthening a children’s mental healthcare safety net in response to rising rates of depression and suicidality. Testimony included personal stories drawn from the agency’s frontline work, reinforcing the message that behind every budget line is a child, a parent, or a survivor in need of help.

Beth Anne Dorman with Delegate Jeff Ghrist

DID YOU KNOW?

Our services were delivered in all 24 Maryland jurisdictions.

At Easton VFW Post 5118, For All Seasons connected with veterans and their families to share mental health resources and honor their service with a special dinner (supported by Maryland Department of Health and Maryland’s Commitment to Veterans).

For All Seasons welcomed over 2,000 guests to Frosty’s Holiday Village at Anchor Church, celebrating the season with family fun and community resources.

At For All Seasons’ Hoopers Island Resource Fair, staff and volunteers connected seasonal Dorchester County workers with health, nutrition, and mental health resources.

FOR ALL SEASONS Beh avio ral Health & Rap e Cris is Center

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Who We Are

For All Seasons improves the quality of life for Marylanders with expert, trauma-certified mental health services, victim and crisis support, education and outreach, and statewide leadership. The agency’s unique model of care ensures that no one in our region has to imagine life without the highest quality mental healthcare and rape crisis services regardless of language or ability to pay. OUR SERVICES INCLUDE: Therapy • Psychiatry • Victim & Crisis Support • Education

◗ ForAllSeasonsinc.org | 410.822.1018 ADMINISTRATIVE OFFICES & MAILING: 111 E. Dover St. | Easton, MD 21601 Appointments are available at the following locations:

For All Seasons is committed to an inclusive environment where all clients, staff, board members, and volunteers feel respected and valued.