Focus Champs 26 Programme

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Focus Champions Conference 14-16 June 2026 Event Programme

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Welcome to Focus Champs 2026

Welcome to our 21st Focus Champions conference, held at the stunning Ashridge House. The venue boasts over 700 years of heritage and Royal history, all set in 190 acres of Grade II landscaped gardens. There are real parallels between the legacies of Focus Champs and Ashridge: both are built on strong foundations of history and purpose, continuously shaped by people, performance, and progress, whilst actively working towards the future.

For more than two decades, Focus Champs has grown and delivered something truly unique – a platform where voices are heard, new ideas are explored, and our frontline travel management community genuinely connects. This will be just my second Focus Champs experience, and I am proud to be a part of an event with such a strong track record of learning, development, and collaboration amongst our frontline business travel teams.

The brilliant Focus Travel Partnership team has curated an event programme that reflects the diversity of our network and the ever-evolving industry we all work in, with insightful content and fresh perspectives designed to inspire and support you, plus some fun surprises along the way.

Our supplier partners are instrumental in supporting the exceptional Focus Champs experience, and I would like to extend a huge thank you to our sponsors for their partnership, especially Etihad, our headline sponsor.

Thanks for joining Champs 2026. Stay curious, engage, and have a brilliant conference to remember.

Paul

Paul Spencer MD – Focus Travel Partnership

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Agenda - Monday 15th June Afternoon & Evening 1355 - Please move back into Fairhaven Conference Room 1400-1455 Welcome Back. Who are Focus? Depaul UK. Event Wellness.

1455 Introduction to Team Building Fun with Lufthansa Group, United and Air Canada 1500-1715 Team Building Activities outside on the Italian Lawns 1720 Please move back into the Fairhaven Conference Room 1725-1740 Welcome Back. The Nicolai Meldal Award. Reset and reminder.

1740-1840 Free time to freshen up 1845-1940 Cocktails & More on the Italian Lawns sponsored by Qatar Airways 1945-2215 Celebration Dinner & Entertainment sponsored by Travelport

On behalf of Etihad, it is my pleasure to welcome you to the Focus Travel Partnership Champions Conference 2026, where the industry's leading travel professionals come together to exchange ideas, strengthen partnerships, and help shape the future of business travel.

As headline sponsor of this year's conference, Etihad is proud to support an event that celebrates collaboration, innovation, and excellence across the travel sector. The Champions Conference provides an important opportunity to connect with colleagues and partners, share insights, and explore the opportunities and challenges shaping our industry.

At Etihad, we believe travel has the power to connect people, businesses, and opportunities beyond borders. Recently named the World's Safest Airline for 2026 by AirlineRatings.com, we continue to invest in innovation, operational excellence, and delivering exceptional experiences for our guests.

Jeremy Pollock General Manager – UK and Ireland Etihad

For UK businesses, global connectivity has never been more important. Through our hub in Abu Dhabi, Etihad connects London, Manchester and Dublin to key commercial centres across the Middle East, Asia, Australia, and beyond, while continuing to expand into high-growth markets, including new destinations across China and Africa. With four daily services from London Heathrow, including three operated by our flagship Airbus A380, we offer business travellers greater choice and flexibility alongside an elevated premium experience, featuring some of the most spacious and luxurious cabins in commercial aviation. Combined with our renowned hospitality and seamless travel experience, we remain committed to delivering exceptional comfort, service, and reliability at every stage of the journey.

Together with Focus Travel Partnership, we look forward to engaging with you throughout the conference, strengthening existing relationships, building new connections, and working together to drive the continued success of our industry. Thank you for joining us, and we wish you an enjoyable and productive conference

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Need to Know Venue Address: Ashridge House, Berkhamsted, Hertfordshire, HP4 1NS (J20 of M25.) what3words: ///gashes.senior.scripted Public Transport: The nearest train station is Berkhamsted with direct trains from London Euston.

Transfers: TBR Global Chauffeuring are offering a luxury shuttle service in small groups from Berkhamsted station to Ashridge House on 14th June from 1630-1830hrs.

Focus colleagues will be based at the station to welcome and assist with transfers from 1630.

There is a taxi rank outside the station.

CMAC have provided a coach transfer departing Ashridge at 1615 on 16th June back to Berkhamsted station.

Driving: There is free parking onsite. You may need to use overflow sections.

Accommodation: Check-in is available from 1530 on 14th & 15th June.

Please check-out prior to the conference start on 16th June.

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Need to Know cont’d Dress codes: Welcome evening BBQ outside – Informal.

Conference days - Smart casual, we want you to feel relaxed yet focused.

Please note that team building is planned for outdoors.

Celebration Dinner – Whatever suits your style.

“Netwalking” – Comfortable shoes.

Photography, Video, and Social Media: We have a professional photographer and videographer, but we would love you to share your images throughout the event.

Lufthansa Group are running a social media challenge with the chance to win £600 SWISS flight vouchers.

Sensory Decompression Space: Available to all throughout the conference, located opposite Fairhaven main conference room, sponsored by Air Transat.

Emergency contact: 07956 879192

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Agenda - Sunday 14th June 1530: Check-in available at Ashridge House 1630-1830: Shuttle transfers from Berkhamsted Station to Ashridge House – please look out for the Focus team at the station 1630-1845: Focus Champs Registration at Ashridge House by Red Lodge 1900-1930: Welcome Drinks served in Dukes Yard 1930-2145: Informal Welcome Evening BBQ and activities in Dukes Yard sponsored by TBR Global Chauffeuring

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Agenda - Monday 15th June Morning & Lunch 0745-0815: Optional Rise & Shine Yoga on the Italian Lawns 0830-0920: Suppliers – Showcase set up in Monks Barn 0850-0855: TMCs – Please make your way to Fairhaven Conference Room 0855-0935: TMC only session with Focus & Etihad in Fairhaven 0935-0940: Suppliers – Please join in Fairhaven Main Conference Room 0945-1030: Welcome all. Ashridge journey with David Evans. Ice Breaker with Ian Jones.

Conference Wellness with Sarah Hunt 1030-1045: Coffee & Smoothies sponsored by Air Europa 1045-1310: Supplier Showcase & Networking in Monks Barn 1310-1355: Lunch in Repton Hall Sponsored by Singapore Airlines

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Agenda - Monday 15th June Afternoon & Evening 1355: Please move back into Fairhaven Conference Room 1400-1455: Welcome Back. Who are Focus? Depaul UK. Event Wellness.

1455: Introduction to Team Building with Lufthansa Group, United and Air Canada 1500-1715: Team Building Activities outside on the Italian Lawns 1720: Please move back into Fairhaven Conference Room 1725-1740: Welcome Back. The Nicolai Meldal Award. Reset and reminder 1740-1840: Free time 1845-1940: Cocktails & More on the Italian Lawns sponsored by Qatar Airways 1945-2215: Celebration Dinner & Entertainment sponsored by Travelport

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Agenda - Tuesday 16th June Morning & Lunch 0810-0840: “Netwalking” around the beautiful historic grounds with Procon & Focus – please meet at reception 0840-0855: Please remember to check-out. Please move back into Fairhaven.

0855-0940: Welcome back. Audience with the Focus Board of Directors 0940-1045: Introducing keynote speaker Mark “Billy” Billingham MBE 1045-1100: Tea & Scones break sponsored by British Airways 1105-1130: “Focus on Focus” with Tony Edge and the Focus Team 1135-1300: TMC Breakout Sessions. TMCs - please check your badge for your Group Number - 1 with Barry, 2 with Vic and 3 with Jacob.

1135-1300: Supplier Dedicated Session. Suppliers - please staying in the room.

1305-1350: Lunch in the Coach House sponsored by Emirates & Qantas

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Agenda - Tuesday 16th June Afternoon 1355: Please move back into Fairhaven 1400-1515: Design Thinking interactive session with Ian Jones – “Purposeful Travel Designed for Different Travellers, not one Average” 1520-1530: Depaul UK Spin the Wheel Grand Prize Draw 1530-1555: The fabulous Champs Awards 1555-1600: Save the Dates and That’s a Wrap 1615: Coach departs for Berkhamsted station, sponsored by CMAC

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A welcome from our sponsors…

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Martyn Bell – Etihad Airways

David Evans – Ashridge House

Sarah Hurst – Air Europa

On behalf of myself and Etihad Airways, we are thrilled to be headlining Focus Champs this year. It’s a privilege to participate in this amazing event being held at the beautiful Ashridge House in Hertfordshire.

I am pleased to welcome Focus Travel Partnership to this historic venue.

On behalf of Air Europa, it’s a pleasure to be able to join you at this year’s Focus Champs Conference. As a Latin American specialist airline, we’re committed to innovation, exceptional service, and seamless connectivity across Europe and the Americas.

Over the years we have enjoyed a strong relationship with Focus Travel Partnership, and we truly value the exceptional contribution from the Central Team and the TMC Partners.

Etihad Airways continues to strengthen its position as a leading partner for corporate travellers, with a strong focus on network growth, premium comfort, and seamless connectivity through Abu Dhabi. Combined with Abu Dhabi’s growing status as a global business hub and Etihad Airway’s expanding global network, the airline remains focused on delivering efficient, comfortable, and premium travel experiences.

Thank you for your continued support, and I look forward to connecting with you over the next few days.

With over 25 years’ experience working in the travel industry with US Tour Operators, I recently moved to hospitality, which was a surprise, but one I am thoroughly enjoying.

I will be sharing some of the incredible history of Ashridge as well as talking about what we offer today and the opportunities available for business travel and event bookers.

I look forward to meeting you all.

This year as we celebrate our 40th anniversary we’re excited to expand our partnerships with you the members, enhance our product offering with new services to South Africa commencing in June, and make travel a great experience for your clients. Sustainability remains a priority, with investments in fuel-efficient aircraft and eco-friendly initiatives.

To our valued partners: Thank you for your trust and support. Together, we’ll shape the future of travel. Let’s connect during the conference to explore new opportunities.

Enjoy the event and look forward to seeing you all there!

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A welcome from our sponsors…

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Kate Fitzgerald - Emirates

Matilda Goes – ITA Airways

Kevin Young – Lufthansa

On behalf of Emirates, we’re delighted to be part of this year’s Focus Champions Conference. We look forward to strengthening our valued TMC partnerships and exploring new opportunities together. As a global leader in aviation, Emirates connects travellers to over 140 destinations across six continents, delivering exceptional service and comfort at every stage of the journey.

ITA Airways, the national carrier of Italy and a member of Lufthansa Group, is proud to be a Supplier Partner for the Focus Champions Conference 2026. This is one of the best platforms in the industry focusing on operations within business travel and ITA Airways is proud to be part of it.

On behalf of Lufthansa Group, welcome to the Focus Champs Conference 2026. We sincerely appreciate your continued trust and partnership in connecting corporate customers and travellers to our global network.

Despite the ongoing situation in the Middle East, we continue to scale up operations while prioritising the safety of our customers and crew. We are also investing heavily in our product, with a multi-billion-dollar fleet refurbishment programme and the introduction of Airbus A350 aircraft. Additionally, our rollout of ultra-fast Starlink Wi-Fi is underway across more than 200 aircraft, enhancing onboard connectivity.

We look forward to welcoming you at the jointly sponsored lunch with Qantas, our valued partner, and to connecting with you during the conference.

The past twelve months has seen a lot of change for ITA Airways.

London Heathrow to Rome Fiumicino operations resumed; we have moved to becoming the 26th member of Star Alliance in their 29th year of existence; and Lufthansa Group has exercised its option to take its ownership of ITA Airways to 90% by Quarter 1 2027.

I am looking forward to meeting you all; to exchanging stories; and to participating in another memorable Focus Champions Conference.

This year marks an exciting step forward, with the continued rollout of Lufthansa Allegris alongside the introduction of SWISS Senses, redefining our premium travel experience.

My colleague, Pat Hart, and myself, are delighted to be part of this year’s event and look forward to reconnecting with you. Be sure to explore our SWISS Sense Virtual Reality experiences and take part in the Lufthansa Group social media challenge for a chance to win exclusive SWISS flight vouchers.

Here’s to a successful and engaging conference—we look forward to strengthening our collaboration together.

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A welcome from our sponsors…

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Lee Wakefield – Air India

Brandon Davis – Air Transat

Charlie Wilcox – ACC

The Focus Travel Partnership are playing an import part of our journey of transformation by building stronger relationships.

On behalf of the Air Transat UK team, it’s a pleasure to join you at the 2026 Focus Champions Conference. We truly value the opportunity to come together with the Focus Travel Partnership team and its network of agents and partners.

Welcome to the Focus Champs Conference! I’m the Director of Charter at ACC Aviation. We are a global aviation company and I am leading our UK charter division. We specialise in delivering tailored air charter solutions for passengers and cargo as part of a fully integrated aviation service.

Engaging with the Focus TMCs has given us a greater understanding of their business requirements , enabling mutual financial benefits.

The Focus calendar of Events and Marketing activities provides on going opportunities and brand awareness. I look forward to seeing you all during Focus Champs.

With our year-round direct services from the UK to Canada, expanding network, and partnership with Porter Airlines unlocking more connections across Canada and the Americas, we’re excited about the opportunities ahead. As a 7-time winner of World’s Best Leisure Airline award by Skytrax, we remain committed to delivering an award-winning experience your clients can trust.

Thank you for your continued support - we look forward to connecting with you over the next few days.

From corporate travel and VIP flights to time-critical cargo, every mission is aligned to your clients’ schedule, requirements, and operational priorities. Our air charter consultants are specialists in their field, combining deep market knowledge with hands-on experience.

We work closely with travel management companies, acting as an extension of their services to provide seamless, flexible, and reliable air travel options. This is our third year attending Focus Champs, and we’re proud to be the official sponsor of the event.

We’re looking forward to connecting with you over the next few days and learning more about what you do.

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A welcome from our sponsors…

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Indeep Singh Rajah – United Airlines

Jeremy Moore – Air Canada

Matt Pitman – Qatar Airways

On behalf of myself and United Airlines, I am delighted to be attending the Focus Partners Conference as your UK Account Manager.

Air Canada is proud to welcome you to Focus Champs!

Welcome to the Focus Champions Conference — proudly sponsored by Qatar Airways

It is a pleasure to participate in this two-day event. We truly value the remarkable contributions of Focus Travel Partnership TMC partners and look forward to meeting and reconnecting with you all.

As Canada’s flagship carrier, we’re committed to connecting your customers to over 180 destinations worldwide with comfort, reliability, and genuine Canadian hospitality.

Qatar Airways is proud to support the professionals shaping the future of corporate travel. You keep programmes moving efficiently and responsibly, with the traveller experience at the centre, and we’re committed to delivering a premium product you can rely on.

We are also proud to sponsor the team-building activity alongside our JV partners, Air Canada and Lufthansa. We hope you enjoy the activity.

Whether travelling for business or leisure, our focus is on delivering a smooth and enjoyable journey from start to finish.

We’re on a mission to transform your flying experience. From departures that are more stress-free, to in-flight bliss, we’re easing the customer journey with a revamped fleet with comfort, inclusivity and technology built in.

United Airlines opens a world of exploration with a comprehensive route network, including 20 daily flights from London Heathrow to seven US cities: Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco, and Washington D.C., with connections to over 280 destinations across the Americas. Our new Elevate product on the LHR-SFO route enhances the premium travel experience with elevated service and amenities.

We invite you to sit back, relax, and experience true Canadian hospitality.

Named ‘World’s Best Airline’, by Skytrax, an unprecedented nine times, we set the benchmark, from the privacy of Qsuite to award-winning Business Class experiences and lounges.

With departures from London Heathrow, Gatwick, Birmingham, Manchester and Edinburgh, we connect travellers to over 150 destinations via Hamad International Airport, ‘Best Airport in the Middle East’ for 11 consecutive years.

On board, Starlink-powered connectivity helps travellers stay productive throughout their journey. We look forward to connecting with you and supporting your clients.

Enjoy the event - we look forward to welcoming you and your clients on board.

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A welcome from our sponsors…

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Henrik Lykke Hansen – Procon

Jane Tyson-Moore – Singapore Airlines

Dani Long-Martinez – TBR Global Chauffeuring

Procon is pleased to take part in Focus Champs 2026. Our friends at Focus Travel Partnership have once again chosen a fantastic venue at Ashridge House — an ideal setting for meaningful conversations and strong industry connections.

Jane Tyson-Moore joined Singapore Airlines in 2016 and holds the role of Corporate Sales Manager, UK & Ireland. She leads a team of Corporate Account managers, responsible for a portfolio of global and local accounts. With almost 30 years of experience in the industry, Jane has worked for a number of airlines in Corporate sales roles, including Lufthansa and Emirates and lived in Dubai for a year.

Welcome to this year’s Focus Champions Conference. Everyone at TBR Global Chauffeuring is proud to be sponsoring and supporting an event that brings together so many valued industry professionals and partners.

What makes this event stand out is the atmosphere: open, energetic, and full of engaged professionals who are genuinely interested in sharing ideas. It’s where conversations quickly turn into practical insights and real opportunities.

At Procon, we help travel businesses take control of their midand back-office with ProTAS — built for automation, efficiency, and scale. ProTAS delivers fast, reliable reconciliation across BSP, bank, hotel, and card processes, reducing manual work and improving accuracy.

With an open API framework and extensive integrations, ProTAS connects seamlessly to your ecosystem, helping you save time and consistently deliver at a high standard

She is pleased to be attending the Focus Champions Conference once again at a particularly exciting time for Singapore Airlines, as we enhance our frequency and capacity across the UK. Our Manchester service will increase to daily flights from 13 July 2026, and our London Gatwick operation will expand to a twice-daily schedule from 25 October 2026.

As a global leader in ground transportation, TBR works across the financial roadshow, global events and corporate travel sectors, combining innovative technology with award-winning expertise to deliver safe, seamless and high-quality journeys around the world.

We’re delighted to be part of the event and look forward to meeting familiar faces, making new connections and sharing ideas. We hope you have a fantastic experience and enjoy everything the conference has to offer.

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A welcome from our sponsors…

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Matt Warwick – British Airways

Ivor Hughes – CMAC

Amandeep Marway – Qantas

It is a real pleasure for me to be attending the Focus Champions Conference alongside my colleagues from American, Iberia & Japan Airlines. I am very much looking forward to connecting, collaborating, and spending time with you all during the event.

Welcome to the Focus Champs Conference 2026 here at the stunning Ashridge House! As the Business Development Manager for CMAC, I am absolutely thrilled to be here with you.

We’re honoured to be at the Focus Champs Conference at Ashridge House and extend a warm G’day to all.

At British Airways & Iberia, we greatly value the Focus Travel Partnership and the role each TMC partner plays in delivering for our mutual customers every day. This conference provides a valuable platform for us to come together to network, exchange ideas, and drive innovation, further enhancing our collaboration and collective goals.

Thank you for being part of the conference and for the continued commitment you show to our partnership. I look forward to seeing you all there.

Events like this are all about collaboration, and it will be fantastic to share insights and great stories with so many of you. Whether we’re discussing innovative ground transport solutions, smarter duty of care strategies, or just enjoying the incredible atmosphere of this historic venue, I’m grateful for the opportunity to learn more about your business goals.

As Australia’s flagship carrier, Qantas is proud to offer the only direct air links between Europe and Australia, connecting travellers with outstanding in-flight service and aircraft fully optimised for ultra-long-haul flights. With daily non-stop flights from London to Perth on the Dreamliner and London to Singapore on the A380, we ensure seamless travel every step of the way, faster than ever before.

Let’s keep the conversation going—feel free to grab me for a chat, or let's connect after the event to explore how CMAC can keep your business moving forward. Enjoy the conference!

Looking ahead, we aim to reduce travel time even further with our highly anticipated launch of Project Sunrise, connecting London and New York City to Sydney non-stop.

Focus and Qantas share a commitment to innovation and excellence, and we look forward to connecting with you all at the conference.

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A welcome from our sponsors…

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Henry De Costa – Travelport

Paul Webb – Delta Air Lines

Gerry Brace – Virgin Atlantic

Travelport is a worldwide travel retail platform with an intelligence layer powering AI-driven travel commerce.

Operating in more than 160 countries, we connect buyers and sellers that share our passion for delivering exceptional travel experiences.

Since launching its first transatlantic service between London and Atlanta in 1978, Delta has continually expanded its U.K. footprint.

We are delighted to be with you once again at the Focus Champions Conference.

Delta operates up to 13 Daily nonstop flights from LondonHeathrow and Edinburgh to 7 U.S. gateways with connectivity to more than 200 destinations across North America. Delta also proudly partners with Virgin Atlantic, Air France and KLM as the leading transatlantic joint venture partnership. Since 2021, Delta has been awarded Best Airline in North America (fourth consecutive year) and Best Airline Staff (third consecutive year) by Skytrax World Airline Awards.

Virgin Atlantic was created to disrupt and innovate flying. From the very first seatback TV’s and Premium cabins, to operating the youngest fleet and the first 100% Sustainable Aviation Fuel transatlantic flight. We continue to challenge the status quo and discovering new ways to delight our customers with brilliantly different experiences, delivered by a crew like no other.

Under the leadership of CEO John Mangelaars, we are evolving beyond our GDS roots into a modern, AI-enabled platform built for the future of travel distribution. At the heart of that is Travelport TripServices, our cloud-native API suite designed to simplify how travel builders connect, launch, and scale AI-driven experiences across our rich global content.

Unconflicted and independent, we are the platform of choice for airlines, travel agencies, OTAs and travel management companies worldwide. Backed by continued shareholder investment and strong commercial momentum, we are building a more open, intelligent, and efficient future for travel commerce.

We’re looking forward to meeting you all at Focus Champs.

Delta is proud to offer signature products unlike anything else in the sky. Whether you’re relaxing in Delta One®, enjoying extra space in Delta Premium Select, savouring the perks of Delta Comfort or travelling smart with Delta Main Cabin, each seat offers a distinct experience tailored to your journey. With industry-leading recognition and awards for Best Airline Staff Service, Premium Economy Satisfaction and Best U.S. Airline, Delta expect excellence no matter where you’re seated.

Together Virgin Atlantic and Delta Air Lines offer more choice, more connections and second-to-none service every step of the way. We are elevating our guest experience even further with new next generation aircraft, new Delta One Suites & streaming quality onboard Wi-Fi matched with enhanced Clubhouse features & Delta’s amazing Delta One Lounges.

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An audience with some of the Focus Board of Directors

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Paul Spencer – Managing Director

Edward Rom - Director

Francesco Deluca - Director

Paul joined Focus Travel Partnership in April 2025, bringing with him strong senior management and industry experience.

Edward is the Founder, Managing Director, and CEO of EFR Travel Group. His passion for travel was ignited early on, leading him to establish his own travel enterprise straight after completing his education in business administration. He is a forward-thinking entrepreneur, and launched EFR Travel with a clear mission – to provide clients with unforgettable travel experiences that cater to their unique interests.

Francesco is Regional Director EMEA at Omega World Travel, responsible for the strategic and day-to-day leadership of the company’s UK operation. He joined Omega in 1999 and has held a range of senior management roles across operations, sales, and client services, playing a key role in driving strategic growth and strengthening client engagement across international markets.

The EFR Corporate Travel division was created under Edward’s guidance and with his prime objective of always going the extra mile to enhance the traveller experience from the moment of departure through to the end-point of their journey. Recognising the need for personalised travel experiences, he integrated the latest travel tech to help expand client offerings.

With more than 30 years of leadership experience in global corporate travel management, Francesco brings deep expertise in strategic growth, operational excellence, client partnership development, and building high-performing, people-led teams. Prior to Omega, he held General Manager roles within the leisure travel sector, leading fast-paced agencies with responsibility for large teams and significant advertising budgets.

Paul’s first role in the Business Travel sector was in 2008 with Hillgate Travel, after a diverse career in Global Assignment Management and Software Development both as a supplier and a client. During his tenure with Statesman Travel he held responsibility for the TSI Global Network, incorporating 40 TMC members, where Paul launched TSI’s UK IATA operations under the ITS brand as Managing Director in 2019. His roles have also included the promotion and implementation of technology and software solutions (OBT, Data Analytics, Expense & bespoke development) for high volume airline solutions such as Passenger Disruption and Crew Management.

Paul’s appointment reflects the hands-on nature of our MD role, which is focused on driving growth and engagement, delivering tangible and collaborative results across the whole partnership.

Edward is a keen golfer and is also known for his philanthropic efforts as a patron for the Rays of Sunshine children’s charity.

Originally from Italy and based in the UK for over 40 years, Francesco’s early career in hospitality and retail shaped his strong appreciation for people and relationships. Outside of work, he travels extensively across Europe and has a strong interest in food and wine provenance, as well as cooking.

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Sarah Hunt – Conference Wellness I’m thrilled to return for my second year as your Focus Champs Conference Wellness Host! Every element of the wellness programme is strategically designed to keep your cognitive focus sharp and your physical energy high.

Between presentations, I’ll lead "wellness energisers" - short, revitalising sessions designed to act like a natural caffeine boost. From the comfort of your seat, we’ll use a blend of chair yoga, mindful breathing, and focus techniques to recharge your system.

Looking for a deeper reset? I am available throughout the event for confidential 1:1 wellness consultations. Whether you need to relieve desk-induced tension, manage event stress, or optimise your nutrition and energy, we’ll build a practical plan tailored to you.

Let’s connect during the breaks, or in the sensory decompression space, I can’t wait to help you stay fully charged!

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Ian Jones, BEM

Dynamic Speaker | Expert Moderator | Travel Industry Visionary Transforming Travel Through Authentic Leadership and Inclusive Innovation Ian Jones, BEM, is a superpower speaker who brings three decades of corporate travel expertise to stages worldwide, delivering insights that reshape how we think about business travel, workplace inclusion, and human connection. As a management consultant with temoji and former leader at Festive Road, Ian has guided global travel organisations including Marriott, Navan, Trainline, and Sabre through their most strategic challenges across Europe, Asia, and North America.

Why Ian Captivates Audiences Ian's rare combination of deep industry knowledge and authentic personal storytelling creates transformative experiences for audiences. He seamlessly weaves together corporate travel strategy with his lived experience of ADHD and dyslexia, championing neurodivergent travellers and workplace inclusion with both vulnerability and expertise. His approach doesn't just inform—it inspires genuine change in how organisations think about accessibility and empathy in travel.

Proven Track Record of Excellence In 2024 alone, Ian collaborated with over 250 speakers to deliver 179 hours of compelling live content across eight countries. His moderation style is described as "magnificent," "engaging," and "full of fun surprises"— creating environments where complex industry topics become accessible and actionable conversations.

Beyond Travel: A Multi-Dimensional Leader As co-owner and Event Director of The BBQ Magazine, Ian bridges the corporate and culinary worlds, designing unique experiences. This cross-industry perspective brings fresh insights to traditional travel discussions, making him a sought-after voice for innovation and creative problem-solving.

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Nicola Harwood, Executive Director of Operations Depaul UK

Nicola is our Executive Director of Operations. She is responsible for our supported accommodation and prevention services.

Nicola joined Depaul UK in 2015 to lead and scale up our prevention services, including leading the national Nightstop network. She also successfully delivered the social impact bond i-aspire using data to drive outcomes for young people.

Nicola has over 15 years of experience working in the youth sector, specialising in developing and delivering innovative programmes that reach those furthest from education or employment. She is passionate about delivering effective and dignified services that enable real change for young people.

Before working at Depaul UK, she worked in service management roles at the King’s Trust and Young Citizens.

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Adam Hickmott London City Airport Adam Green TripStax Adam Isfendiyar Apera Photography Adrian Parkes Focus Travel Partnership Alastair Ruffman Norseman Travel Ltd Henry Alison Carpenter Atriis Technologies Holly Amandeep Marway Qantas Airways Ian Ameeta Bablani Lupus Travel Indeep Anastasija Novikova Apera Photography Ivor Anthony Woodall LNER Jacob Aoife Kent Front James Apichai Phianphithak Cathay Pacific Airways James Aurora Kataroshi Saudia Jane Barry Higgott Focus Travel Partnership Jeremy Becky Pratchett PSP AV Joanne Beth Cole Wayte Travel Jorge Brandon Davis Air Transat Jose Alberto Cameron Harding Japan Airlines Kate Camilla Roos Ison Travel Katie Caroline Elliker Wotton Travel Kayleigh Charles Tyzack ACC Aviation Kelly Charlie Wilcox ACC Aviation Kelly Charlotte Armstrong Fred Olsen Business travel Kevin Cheryl Thompson DP&L Travel Kseniya Chloe McNeill The Travel Company Edinburgh Lara Chloe Gibbs Midas Travel Management Laura Christopher Szumilo LOT Polish Airlines Lee Craig Webber Qantas Airways Lina Dani Long-Martinez TBR Global Chauffeuring Lisa Darren Adams Singapore Airlines Lisa David Hugo Mann Link Travel Limited Lisa Edward Rom EFR Travel Ltd / Focus Board Lou Ellie Reid QA Travel Louise Elloise Cordy Fello Travel Mark Eve Waters Marine Travel Martyn Faye Scriven Talma / Blue Cube Matilda Francesco Deluca Omega World Travel / Focus Board Matt Gerald Brace Virgin Atlantic Airways Ltd Graham Pepe Emirates Helen Thielmann QA Travel Henrik Lykke Hansen Procon Solution A/S

Attendees

Matt Mehmet Michael Michelle De Costa Travelport Mildred Duffin arrangeMY Moises Jones temoji Nadia Rajah United Airlines Natascha Hughes CMAC Group UK Neil Emerson Focus Travel Partnership Nicola Gilmour Review Travel Nir Hendricken Front Oliver Tyson-Moore Singapore Airlines Patrick Moore Air Canada Paul Emerson Focus Travel Partnership Paul Herrera Capable Travel Ltd Pete Ortega Medina Avanti West Coast Pratima Fitzgerald Emirates Rachel Allen Business Travel Centre Rafael Dawkins Holiday Extras for Business Richard Packington GTM Robert Doherty Malaysia Airlines Samantha Young Lufthansa Group Samuel Vashchenko Berkeley Travel LTD Sara Schoch Lufthansa Group Sarah Currie Focus Travel Partnership Sarah Wakefield Air India Sarah Bruzaite S & N Pickford Sarah Rutherford Travel Bureau Steven Bentley QA Travel Sue Moseling Focus Travel Partnership Svetlana Braeger Chartwell Travel Swati Perrin Etihad Airways Smith Simplexity Travel Management Tony Tony Bell Etihad Airways Tony Goes ITA AIRWAYS Verety Warwick British Airways Vicky Victoria Virginie Zareen Headline Sponsor

Pitman Qatar Airways Ozak Turkish Airlines Bots Procon Solution A/S Robertson Chase Travel (Frosch) Sanchez TAP AIR PORTUGAL Cedeño-Tovar Iberia Spita Gulf Air Svaganovic travelharbour Walker Beyond Business Travel Spurgeon Fello Travel Ltd Harel Arbitrip Thompson Marine Travel Hart Lufthansa Group Webb Delta Air Lines Spencer Focus Travel Partnership O'Brien Fragomen Nomadic Seli American Airlines Small JetBlue Duran Travelport Todd Forward McGeever Traveltrust Nolan Sunways Business Travel Da Silva Costa EFR Travel Ltd Espinosa Turkish Airlines Ziesmann Harridge Bardell BS Executive Travel Ltd Hunt Conference Wellness Hurst AIR EUROPA Shanahan Omega World Travel LTD Binks Melia Hotels International Wolff SAS - Scandinavian Airlines Kirtykumar Blue Cube Travel Breeze Dawson & Sanderson Packwood Depaul Charity Edge Focus Travel Partnership Bond Inntel Shaw arrangeMY Shorrocks Focus Travel Partnership Bernier AFKL Meherji British Airways

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