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JUNE 2016

Photos supplied by www.facebook.com/coffslocalhistory

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PORT MAC GUITARS.

ADVANCED AUSSIE BLINDS AND SECURITY.

Rob Mestric says he owes the guitar a lot, and that this beautiful instrument has brought many good things into his life! It’s certainly brought business success, as Rob’s music store, Port Mac Guitars, has been trading for 12 years … And it’s also been nominated to receive a major award, which will involve him travelling to Nashville this month.

C O F F S

Advanced Aussie Blinds and Security, situated in Barton Crescent between Mitre 10 and Inspirations Paint, has been serving the people of the Hastings and surrounding areas for over 18 years.

C O A S T

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IVAN BEROS. COUNTRY TO COAST PEST CONTROL

I have been in the Pest Control Industry for 30 years and our business, Country to Coast Pest Control, has been established for 25 of those.

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JAMES ROBINSON. CHOICES FLOORING COFFS HARBOUR.

M A N N I N G - G R E A T

L A K E S

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OXLEY INSURANCE BROKERS.

FOCUS DESIGN TEAM.

HANSON CONCRETE. N E W

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JOHNSON AND KENEDY.

Local Armidale Business, Johnson & Kennedy, celebrate 76 years in business. Focus catches up with the Kennedy Boys about this journey.

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Image courtesy of the Port Macquarie Historical Society

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20 years in business.

COASTAL QUARRY PRODUCTS.

oastal Quarry Products are celebrating 20 years in business this year. Tell us about the business’ origins?

This unique volcanic deposit of rhyolite has quarrying history dating back to 1897, when gravel was dug by pick and shovel and loaded on to horse and cart for use on local roads. It remained a minor operation until 1996, when acquired by Volcanic Resources Pty Ltd now trading as Coastal Quarry Products Pty Ltd, who saw enormous potential to develop it from a one product quarry to a range of fourteen different products for landscaping and civil construction uses. Our products are DGB or 20 mm Road Base, DGS or 40 mm Road Base, White Fines 7 mm

materials, to create our premium road bases and decorative stones. Coastal Quarry Products supply customers all over New South Wales, South Australia and Queensland. Our customers include some of Sydney’s largest landscape suppliers - Australian Native Landscapes and Turtle Landscapes. Coastal Quarry Products have in turn supplied our products to popular home shows like Backyard Blitz, Burke’s Backyard and Ground Force. Our products have also been used on the Thiess - Coopernook to Herons Creek Pacific Upgrade and BMD Constructions - Herons Creek to Stills Rd Pacific Hwy Upgrade and Oxley Hwy Upgrade.

board at Coastal Quarry Products; please

customers?

introduce them to our readers.

Coastal Quarry Products is here to stay!

Matt Everingham is the Quarry and Production

We have very exiting plans for our future. We are about to start to saw cut our rock to make beautiful rectangle cut rock. These rocks can be used for retaining walls and decorative seats or features in gardens.

Manager.

Some of the landmark jobs to use the Coastal Quarry Products range include Nobu Restaurant at the Crown Casino Barangaroo, St Mary’s Cathedral, The Hunter Valley Gardens, and Centennial Park.

Melanie Everingham is the Office Manager.

Jeff Cole is our Truck Driver.

a one man operation to now being an eight-

Councils, golf clubs and landscape contractors also use our product range in applications such as garden pebble areas, pathways, driveways and rock retaining walls.

person team; we blast, crush and screen our

There are some new staff members on

of Coastal Quarry Products and their

minus,14/20 mm White Scoria, 10 mm White Scoria, Landscape Rock - ranging from one man size to Bobcat size, 10 mm Drainage Aggregate, Grey Crusher Dust and Select Fill. What have been the biggest changes within your business since the doors first opened? Coastal Quarry Products has gone from being

Michael Blanch is the Foreman/Plant operator. Beau White and Patrick Roche are the plant operators.

All staff members are local to the Wauchope area. What plans lay ahead for the future

Our crushed dust is also now being used to create sustainable rammed earth walls in houses. By using the Rammed Earth walls, houses can become 8% warmer in winter and 8% cooler in summer. Thanks to the team at Coastal Quarry Products.

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The team at Donovan Oates Hannaford Lawyers

70 YEARS AND STILL GOING STRONG For more than 70 years Donovan Oates Hannaford Lawyers has been providing professional services to the local area, offering solutions that draw on broad experience, leading practices and extensive local knowledge.

GENERAL SERVICES:

Commercial law Property law Estate and wealth planning Trusts Construction Environmental law and planning Banking and finance Litigation and dispute resolution

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t’s been 70 years since Frank Donovan founded the firm, but at Donovan Oates Hannaford the values he instilled are just as important today as they were in 1946. A focus on partnering with clients and being accessible and responsive to their needs, is still at the heart of the Donovan Oates Hannaford philosophy, seven decades on. The firm may be 70 years old, but its focus is firmly on the future. The staff at Donovan Oates Hannaford recognise the changing needs of their clients, and the changing legal environment in which they operate. The

111 William Street Port Macquarie NSW Telephone: 02 6583 0400 Fax: 02 6583 0480

team is committed to remaining at the forefront of these changes: in the law, in technology, and in the local, national and international business environment. The firm’s long history extends beyond its service to local clients – there has always been a strong focus on community service within Donovan Oates Hannaford, too. Partners and staff are actively involved in local community organisations, including the Port Macquarie Chamber of Commerce, the Port Macquarie-Hastings Council and Rotary as well as local sporting and community groups.

www.dohlaw.com.au

SUPERANNUATION After 70 years we can be sure the only certainty is change. This yearâ€™s budget proposed changes to superannuation taxation arrangements. People should consider their personal circumstances and discuss with their advisers how best to respond if the changes become law. The changes preserve much of the concessional tax treatment for superannuation, but include a $1.6m cap on tax free super balances, removal of an exemption for transition to retirement income streams and a lifetime cap on non-concessional contributions (taking into account contributions made since 1 July 2007). We will work with you and your financial advisers to ensure you comply and achieve your retirement goals.

PROPERT Y DEVELOPMENT Demographic trends to lifestyle locations such as Port Macquarie do not look like ending any time soon. As a result, complex property developments are increasingly part of the developer response to demands from those who wish to take advantage of this beautiful climate. Sub-division, strata developments as well as community title are just a few examples of some of the development issues for which we are asked to provide legal solutions. We work closely with developers to ensure that the legal arrangements meet their needs. It is just a part of what we do.

CONSTRUCTION Donovan Oates Hannaford assists our building and construction clients stay ahead. We closely monitor and keep our clients informed of developments. The Building and Construction Industry Security of Payment Act 1999 assists prompt payment of contractors and subcontractors and provides a process for adjudication of payment disputes. The law has been amended since its commencement, including changes following the NSW Government Collins Inquiry established after several high profile insolvencies in the construction industry. Last year the Government released a discussion paper outlining a full review of the law, with potential to affect commercial and the currently exempt residential construction sectors.

Celebrating Proud to be

YEARS in business

Thank you to our loyal customers and friends.

Justin Levido Hadyn Oriti Scott Williams Melissa Bice Cathy Glover Jaclyn Fenby

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jlevido@dohlaw.com.au horiti@dohlaw.com.au swilliams@dohlaw.com.au mbice@dohlaw.com.au cglover@dohlaw.com.au jfenby@dohlaw.com.au greater port macquarie focus Specialfocus. Edition 83 7

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42 years in business.

EACH. Originally established as Maroondah (Victoria)

EACH NSW provides programmes across youth,

Social Health Centre in 1974, the organisation

mental health, housing, disability and aged care

was founded on the principle that all people

services.

are entitled to good health regardless of socio-

In Port Macquarie we offer the following services:

economic factors.

• headspace Port Macquarie, which provides

EACH has evolved over the last 42 years to become

mental health and wellbeing support for young

a responsive, community based organisation with

people aged 12 - 25 years and their families.

locations along the eastern seaboard, including

• Reconnect, which utilises community-based

Port Macquarie.

early intervention services to support family

We believe that health and wellbeing are achieved

reconciliation for young people between the

through a holistic approach, which includes

ages of 12 - 18 years who are homeless or at risk

Across NSW, providing services to older adults is a

Further, across the New England area EACH

not only biomedical factors, but the social

of homelessness. This service is available in Port

major focus. Our aim is to maintain independence,

works with the community to provide Partners in

determinants of health and wellbeing such as

Macquarie, Armidale and Glen Innes.

self esteem and lifestyle. We recognise that family

Recovery, which is a coordinated support service

• Lifetime Care & Support, providing treatment,

members and friends play an important role in

for people with severe and persistent mental illness

and employment. We recognise that health and

rehabilitation and attendant care services to people

care planning and promoting active participation

with complex needs, and our facilitators work with

wellbeing is significantly and negatively affected

severely injured in motor accidents. This service

in the community. In addition to Home Care

people to assist the transition to the NDIS.

by factors such as unemployment, homelessness,

is available on the Mid North Coast and New

Packages, EACH also operates Social Support

In addition to this service, in Moree EACH operates

financial difficulties, social exclusion and addiction,

England.

Groups, which provide a range of activities that

the New England Regional Sustainable Housing

• Home Care packages at Level 2 & 3. These

allow people 65+ to connect with the community.

and Homelessness Programme, which aims to

packages help older people remain living in their

The groups provide social and recreational activities

help reduce homelessness by identifying gaps and

own homes. This service is available on the Mid

in a supported and inclusive environment. This

supporting early intervention initiatives for families

We provide an integrated range of health,

North Coast, and we have recently expanded

helps our customers to stay living at home and

and individuals who are at risk of homelessness.

disability, counselling and community mental

services into Gosford, Newcastle, Maitland,

be connected to their community. This service is

EACH is located at 10 Short Street, Port Macquarie.

health services that promotes everyone’s wellbeing.

Campbelltown Narrabri and Moree.

available in Newcastle and Campbelltown.

Drop in and see how our services can help you.

access to safe and affordable housing, education

so we offer a wide range of supports to assist members of our community to lead happier, healthier lives.

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28 years in business.

EASTLAND TRUSS AND TIMBER. CHRIS MEYERS 27 years in business.

KUMIAI RYU. MARTIAL ARTS TRAINING

How long have you been operating? Eastland was established locally in 1988, so this is our 28th year.

KRMAS offers a dedicated and dynamic system of martial arts programmes suitable for the whole family, headed by Kyoshi Kevin Blundell.

What are the businesses strengths that have led to this

How long has KRMAS been operating? I founded KRMAS in 1989, after having clocked up over 20 plus years of regular training in several martial arts disciplines! From one location to now 25 locations in ACT, NSW and QLD, KRMAS has grown to become a highly regarded, respected industry leader in the martial arts world!

only be suppliers, but consultative partners to our clients. Our

What are KRMAS’ strengths, that have led to this longevity? Being progressive in our approach and willing to adapt has opened up a whole new world for our instructors and members. This “can do” attitude has provided our members with the latest learning tools, such as our online Martial Arts University. Being government accredited, we are exposed to all new products and services!

our clients have exactly what they need.

What one word do you want to own in the minds of your clients/students and employees? Respect.

Eastland started as a manufacturer of timber frames and

How does the future look for your business? Unbelievably positive! We have just opened three new locations, plus we are in discussions with people in the USA!

and trusses, structural steel and engineered floor systems. Our

longevity? We’re locally owned and have a great local team. We aim to not staff spend the extra time on each job to ensure our clients have the best finished product. We understand that each project is unique and that our clients’ needs are very specific. We design, engineer and supply our work to exact specifications, to ensure Our estimators and detailers have years of experience dealing in frames, trusses and structural products, which means the job is done right the first time. How has the business grown over the years? trusses, but now also manufacture and supply steel frames expansion has resulted in the opening of a second factory and led to the employment of more local people.

10 years in business.

ERIC & MONICA ROBINSON. THE OTHER CHEF The Other Chef Fine Foods started out as a home-based microbusiness back in 2006. Their first-ever award was won at The Sydney Royal Fine Food Awards in 2007 for a strawberry jam. This caught the attention of the strawberry grower, Anthony Sarks of Ricardoes Tomatoes. Within a short time, The Other Chef Fine Foods were making jam for Ricardoes, and today Ricardoes’ range alone has grown to over 20 unique products. Thanks to the support of clients like Ricardoes, local retailers and consumers, the business has grown into a successful enterprise which has stood the test of time. Ten years on, The Other Chef Fine Foods now operates from a modern production facility in Port Macquarie, where Eric and Monica work with their clients to design and hand-craft awardwinning products, utilising as much locally grown produce as possible, to support local farmers. Whilst their original range of products, The Other Chef brand, will always remain a flagship of the business, contract manufacturing and private label services have become the core to this family owned and operated business. The business’ manufacturing services are now sought by clients across regional NSW, Sydney and interstate.

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P ORT MAC guitars ROB MESTRIC SAYS HE OWES THE GUITAR A LOT, AND THAT THIS BEAUTIFUL INSTRUMENT HAS BROUGHT MANY GOOD THINGS INTO HIS LIFE! IT’S CERTAINLY BROUGHT BUSINESS SUCCESS, AS ROB’S MUSIC STORE, PORT MAC GUITARS, HAS BEEN TRADING FOR 12 YEARS … AND IT’S ALSO BEEN NOMINATED TO RECEIVE A MA JOR AWARD, WHICH WILL INVOLVE HIM TRAVELLING TO NASHVILLE THIS MONTH. i Rob. Opening the doors to a new business is always a risk. Fill us in on some of the history behind your business, Port Mac Guitars. When was it established ... and what led you to take this initial business gamble? We originally purchased the store, which was known at the time as Popfront Music, from Simon Leigh, another local businessman. We had another couple as business partners and promptly changed the name to Guitar Factory Port Macquarie. Both myself and our business partners worked for the Guitar Factory in Parramatta, so the decision was a simple one when the name was offered to us to use. The business grew steadily over the next several years, and eventually in 2011 we bought our partners out and continued to run the store ourselves. In January 2015 we rebranded to Port Mac Guitars, to differentiate ourselves from the other Guitar Factory stores in Sydney, as our business had become very different from theirs and also very widely recognised itself across Australia. How has your business evolved over time since its conception? The biggest change we have experienced was when we decided to start trading online and reached a much wider national market that wasn’t available to us previously. We consciously changed our business model to focus fully on our customers’ needs and especially 86 greater port macquarie focus. 10 focus Special Edition

on how to make online shopping appeal to I had always been involved in music from a customers who lived nowhere near our store. very young age, but it wasn’t until I was about One of our key policies that has made a 13 that I became obsessed with guitars. Once I huge impact on our business has been our started, I was hooked, and the guitar has pretonline lay-by system. No one had offered it ty much brought me everything good in my life in our industry prior to us, and we since. I owe the instrument a lot. are still the leaders in this area. You’ll be travelling to We also offer free insured Nashville in June, as shipping and a 14 day Port Mac Guitars has free return freight policy, been named a Top I had always which really gives our 100 Dealer by the been involved customers peace of National Associain music from a mind when shopping tion of Music Mervery young age, til I but it wasn’ t un with us. We also offer chants (NAMM). at I was about 13 th online trade-ins, which What can you tell became obsessed makes getting rid of us about these with guitars .” your unwanted gear awards - and why is super easy and without the it such an honour to hassle of listing it on eBay or receive one? Gumtree. The NAMM organisation is What does your business specialise the biggest and most important in? body associated with our industry, and We currently specialise in the sale of the Top 100 Dealers Awards are the highest guitars of all sorts and associated equipment accolade for Musical Instrument Retailers. We like amplifiers and effects pedals. We will also are in the running for two of seven awards begin to offer drums, PA systems, keyboards and also the Dealer of the Year award. To be and piano, and brass and woodwind instruincluded in this list is truly an honour. ments again shortly in-store and online. We are Where/when exactly, will the award cerelooking forward to applying all the things we mony take place? have learned from our online guitar business The ceremony takes place in Nashville on the and bringing that experience to a whole new 24th June. Myself and our Sales Co-ordinator, set of customers. Mark Wilson, will be attending the Awards When/how did you personally become inGala Dinner and Ceremony. terested in music - and especially guitars? What are your plans while you’re in Nash-

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ville ... What do you hope to experience? Attending the Awards Ceremony is our main reason for going to Nashville, but we will also go to the NAMM Show itself for a few days while we are there. We usually attend the NAMM Show in January each year in Anaheim, Los Angeles, but this will be our first time at the Nashville show. NAMM Shows are about as exciting as it gets for someone in our industry. Not only do you get to see all the latest releases from the major brands, but the place is also teeming with rockstars and top musicians at every turn. It’s mind blowing. You’re well known locally - and further afield - for your skill playing the guitar, and also for your vocals. What’s been keeping you busy lately - any gigs in the pipeline, or other big plans? I spend most of my time on bass these days playing funk, soul and R & B with our band The Quantum Souls. We play locally once or twice a month, which is enough for me, as the shop keeps me very busy. Not to mention that we are also open seven days a week, so getting home at 4am on a Sunday morning doesn’t hold the same appeal as it used to! Final words ... It’s been a great 12 years since we first started our business here in Port Macquarie, and I feel very blessed to have been able to achieve what we have and still live in the most beautiful part of the world. Thanks Rob. Interview by Jo Atkins.

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28 years in business.

HUNTER VALLEY TRAINING COMPANY. 51 years in business.

JEFFREY & SHARON GRIFFITHS - HILBERTS PTY LTD How long have you been operating, and how has your business evolved? Since 1965, so 51 years. Three generations of our family have helped the business to grow over the years from a small store to the large store across the road in Hastings Street, Wauchope. What are the business’ strengths, that have led to this longevity? Hilberts Pty Ltd are the trusted name for all your general and industrial hardware. Customers travelling from over 100 km away know where to go! In an age of big boxes and mega stores, Hilberts Hardware are a refreshing throwback to a time when good service trumped all else. If you can’t get it Hilberts, you probably can’t get it; our range is huge! How likely is it that a customer would recommend your

company to a friend or colleague? Very likely. Hilberts Hardware is renowned as a one stop store for all your hardware and industrial needs. If you want something and it’s not in store, we will get it in, and as quick as we can. What one word do you want to own in the minds of your customers and employees? Integrity. How do you keep morale high in the workplace? By creating a flexible work approach; this helps to keep morale at a high level. How does the future look for your business? Looking forward with a positive approach, providing a good level of service and continually meeting the needs of customers ensures a positive future for not only our business, but all business.

HVTC Mid Coast (formerly Mid Coast Group Training) has been providing training and employment opportunities and solutions across the Port Macquarie region since 1987. Today, HVTC is Australia’s oldest Group Training Organisation and has provided employment and training opportunities to more than 20,000 young people over its 35 years of operations. Northern Regions Manager Grant Reeves says, “For nearly 35 years HVTC has been helping regional economies to grow and build skilled workforces. We strive to maintain our strong brand reputation based on consistent and professional service. At HVTC we truly believe “skills change lives.” The recent relocation to new premises at 66 Lord Street provides HVTC with improved capacity to support its clients across a broad range of employment programmes. “Our move to new offices is a positive one, which signals a new era for HVTC Mid Coast. We have a great team focused on achieving positive employment outcomes for our apprentices, trainees

and host employers, and we now have a much more adaptable work space to effectively service all parties,” said Grant. HVTC works closely with schools, TAFE, registered training organisations, government bodies and other employment service providers to maximise training opportunities and provide easy and stress free solutions for recruiting and managing apprentices, trainees and labour hire staff. The company builds long term partnerships with host employers and work closely with them to assist in monitoring and managing performance and completion of training. Over recent years, HVTC Mid Coast has worked closely with the Northern Regions’ schools to support the take up of school-based apprenticeships and traineeships. These are highly beneficial to Year 10, 11 and 12 students allowing for careers to develop whilst the HSC is being undertaken. Businesses are securing highly motivated young people, supporting industry through training and seeing a return on investment with many exceptional outcomes.

EASY AND STRESS FREE QUALITY APPRENTICES AND TRAINEES We match the right apprentice or trainee to the right business through our Australian Apprenticeship Support Network CareerGateTM assessments. We efficiently manage payroll and paperwork, plus monitor, mentor and support via our Group Training Organisation. We can supply casual employment and labour hire through HVTC Employment Solutions. We provide education and training via our Registered Training Organisation. NC: 90179

Call us today! 02 6583 5355 skills change lives

hvtc.com.au

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41 years in business.

LAWRENCE BUILT. How long have you been operating, and how has your business evolved? Lawrence Built (previously known as Kevin Lawrence Constructions & Renovations) was established in 1975 by my dad, Kevin. Dad and my mum, Maureen, moved up from Sydney and established the business in the hope to provide a wonderful place for myself, brother and sister to grow up. I started my apprenticeship with Dad at the age of 21, but I’d always had an interest in the building trade and would often help Dad out in school holidays and weekends (mainly to earn some cash to buy surfboards!) Dad and I worked together for about 13 years, until he decided it was time to “hang up the hammer” and retire. I then took on the business as Sole Director and changed the business name to Lawrence Constructions & Renovations. Six years on, and again our business has evolved from a one - two (myself and dad) operation to where we are now - employing myself, my wife, Vanessa who runs the office, two full-time carpenters, two apprentices and one school based apprentice. My dad still helps out in the

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business as required. We established the new trading name of Lawrence Built Homes & Renovations, which is a reflection of our new modern business model that not only specialises in renovations, but also custom, quality our The strength of built new homes. ays w al s ha business What are the busin tio na bi m been a co ness’ strengths, How likely is it es of of things . D ecad that have led to that a custome, ad tr e experience in th erials this longevity? er would recomat m we use quality e w b, jo The strength y mend your comer ev d on each an enced ri pe of our business ex l pany to a friend ca lo e only us ost of (m rs has always been to or colleague? ac tr on su bc ut ilise d for a combination of We are thrilled whom we have things. Decades of that throughout the over 20 years).” experience in the trade, ups and downs in the we use quality materials on building trade we have each and every job, we only use always had a steady stream of local experienced subcontractors (most of work for myself and my employees. whom we have utilised for over 20 years). This is due to the fantastic local support Most importantly, we strive to maintain we receive and all of our happy clients, who solid relationships with our clients and help refer their family and friends to us. them to customise their project for maximum What one word do you want to own satisfaction. in the minds of your customers and

“

employees? Dedicated. How do you keep morale high in the workplace? We promote a positive environment for our employees. Our employees include many highly qualified tradespeople, we provide a great place to work hard and have a few laughs along the way! How does the future look for your business? Lawrence Built has plenty of work scheduled over the coming year. We are excited to have not only our renovation side of the business going from strength to strength, but also our new home builds are now too exceeding our expectations.

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29 years in business.

HARCOURTS. GREATER PORT MACQUARIE How long have you been operating? I commenced my real estate career in 1986, obtained my real estate licences in 1998 and opened my 1st office in July 1989 increasing our service with the addition of Port Macquarie in 2006. What are the businesses strengths that have led to this longevity? Successfully buying and selling real estate is mostly about fulfilling people’s needs and aspirations. Above all they want to deal with real people - that’s why we put absolute focus on creating a relationship of trust and respect with all our clients. How has the business evolved over the years?Commencing as a husband and wife operation but now employs 17 staff and operates from 2 locations. Harcourts Greater Port Macquarie offers a full range of real estate services, specialising in residential, commercial and rural

property sales as well as our property management services. When a customer recommends your company to a friend or colleague, what do they usually say? Rate My Agent is fast becoming a source of recommendation for people in the industry – here are 2 recent reviews given from both a vendor and purchaser – “We appreciated Ross’s friendly manner, whilst at all times being professional. He kept us well informed throughout the selling period and provided valuable advice” & “We found Ross to be very approachable and genuine. He was always available at all stages of the purchase and provided assistance and information as requested without delay. I would recommend Ross Lindsay to any prospective seller or buyer. We are very grateful to have been able to deal with Ross Lindsay and look forward to seeing him around town. Highly Recommended.”

35 years in business.

BEC AND MIKE CUSATO. GROWERS MARKET Port Macquarie Growers Market has been supplying fresh fruit and vegetables to the Port Macquarie Hastings community for 35 years.

Growers Market offers a home delivery service, and in 2010 developed a website for online shopping. We look forward to launching our new website in the coming months!

Growers Market has always been a family owned business, employing local people and supporting local families, and we continue to sponsor and donate to numerous charities and local organisations.

In January 2016 Growers Market introduced their own Juice Bar, with many different slow pressed juices and smoothies to choose from.

We supply as much local produce as possible and continue supporting farmers from all over New South Wales and beyond. We also stock a vast range of locally made products.

We would like to thank our valued customers, both retail and wholesale, your custom and support is much appreciated. Growers Market looks forward to providing ongoing service and quality for the years to come!

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34 years in business.

HANSON CONCRETE.

ow long have you been operating? The concrete plant in Port Macquarie has been in operation since the early ‘80s under the Pioneer banner, and in 1992 Pioneer purchased Sancrox Quarry from CTK constructions. In 1999 Hanson PLC purchased Pioneer, and rebranding occurred. In 2007 Heidelberg Cement purchased Hanson PLC globally. What are the business’ strengths that have led to this longevity? Safety is never compromised; high performance - by being the first choice for customers; innovation - being a pioneer not a follower; and always asking “Is there a better way?”; respect and integrity - by treating people as we want to be treated with encouraging, open and honest communication and feedback; and finally, a sense of ownership - being accountable for our decisions and actions, enjoying work and working hard as a team. An example of this is we have had two employees at the quarry since 1982, who are now members of the 20 year club. The majority of staff have been with us for over seven years.

ensure excellent customer service and quality. The implementation of the Hanson Integrated Risk Management system, which includes safety, quality and environment has ensured best practice in what we do. Although we are a part of a global company, we continue to have a local focus. When a customer recommends your company to a friend or colleague, what do they usually say? That Hanson is willing to go the extra step to help with their projects. Our quality is second to none, and we are always willing to find better ways of

How has the business evolved over the years?

innovative ways to service our customers. Safety is

Being a part of a larger group gives the local operations the support they need and flexibility to

paramount in our business.

implementing? Hanson is an equal opportunity company, with women being encouraged to develop within the business. Hanson is always looking for ways to increase its participation in the local community. While we already sponsor various sporting teams (Hastings Vikings, Port Macquarie Sharks, Wauchope Blues) and provide donations to community groups, Hanson is looking to develop within the wider Mid North Coast area and build long term relationships within the community. Hanson has been here for almost 35 years, and we hope that some of our staff who currently work here will still be here in another 35 years.

Tell us about any new initiatives you are

Hanson have recently commenced a process to

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doing a project with our customers by working together. What one word do you want to own in the minds of your customers and employees? “NO JOB IS SO IMPORTANT THAT WE CAN’T DO IT SAFELY” - SAFETY. How do you keep morale high in the workplace? Respect, integrity and a sense of ownership. Hanson policies ensure that all staff are treated fairly and are encouraged to find new and

extend the operating life of the Hanson quarry to ensure we are able to service the local community for many years to come. The PMQ and Taree concrete plants have constructed new Image Crete display centres. The displays showcase our range of decorative concrete solutions, which are being well received by the local community. Hanson believe we are leaders in decorative concrete on the Mid North Coast by being able to provide many solutions to architects’, designers’ and builders’ requirements for that perfect finish. Hanson are currently supplying the Oxley to Kundabung Pacific Hwy upgrade and successfully supplied some of the more iconic projects in the area.

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40 years in business.

OXLEY INSURANCE BROKERS. Oxley Insurance Brokers are celebrating 40 years in business this year. Tell us about the business’ origins? We started in 1976 in Port Macquarie, in a small office on Clarence Street and as you could imagine, the area has grown considerably since then. With the growth of the business meeting our clients’ needs, offices were opened along the Mid North Coast in Kempsey, Taree, Coffs Harbour and Forster. Along with specialising in Business Insurance, we have evolved to provide expert advice on Life Insurance, Superannuation, Workers Compensation and Premium Funding. As a locally home-grown business, we’ve always chosen to support other local business … Some relationships span back 40 years. What have been the biggest changes

within your business since the doors first opened? Without a doubt, it’s the evolution in technology and how this has shaped the speed and efficiency in which we can help our

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clients. For example, we listen to our clients and understand they are busy, so we developed an online payment system for them to pay all their insurances online at their convenience. The way we communicate with insurers now enables us to be more

responsive to our client’s needs, especially in the event of a claim where our client needs their insurance claim to be resolved quickly.

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The way we ith communicate w to us s le ab en w insurers no to sive our be more respon pecially client’s need s, es aim cl a of in the event ne eds where our client m to be clai their insurance ” y. kl ic qu ed lv reso

Some locals will also recognise the evolution of our branding over time. We have always been committed to the local community and are actively involved in supporting sporting and community groups, now more than ever. What plans lay ahead for the future

of Oxley Insurance Brokers and their customers? We will continue to listen to our clients and make changes to the business to respond to their needs. The adoption of technology to the way in which we do business will continue; however, we’ll make certain that busy local businesses receive expert advice and a face to talk to.

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18 years in business.

ADVANCED AUSSIE BLINDS AND SECURITY.

dvanced Aussie Blinds and Security, situated in Barton Crescent between Mitre 10 and Inspirations Paint, has been serving the people of the Hastings and surrounding areas for over 18 years. The owners, David and Sandra Thompson, started the business in 1998, in a new shop with just the bare walls and one employee. David has had many years of experience in the industry, so was excited to start his own business. The business manufactured security doors and vertical blinds. As the business grew, more staff were employed. Soon, the one bay was insufficient, so another bay to house stock was leased in Acacia Avenue. In 2001, we joined the Hunter Douglas group, buying their components and fabrics; this move gave us the opportunity to manufacture our own Roller Blinds and Roman Shades. The Hunter Douglas/Luxaflex group also has incentive prizes for those companies within Australia who meet their targets. As a wholesaler, we won our first overseas holiday to Alaska in 2003. This was an amazing trip for us, joining manufacturers from all over Australia, travelling as a group of 180. Soon after, we updated our machinery with Hunter Douglas and installed a fully computerised blind cutter and a fully motorised roller blind cutter, which enabled us to cut roller blinds and its fabric to suit the customersâ€™ requirements. Due to this continued upgrading, we won our next overseas incentive trip in 2005 to the Baja Peninsula of Mexico. In 2009, Luxaflex, the high end of the Hunter Douglas group, invited us to become a Luxaflex Gallery dealer. This privilege enables our company to sell the very luxurious, high end Luxaflex products, which can only be purchased through a Luxaflex Gallery Store. These include automatic home motorisation through a computer or iPhone - the QMotion, a new form of motorisation that does not require any power connection. Remote or active vocal commands can be used instead. Soon after, we were ecstatic to learn that we had won another amazing incentive trip to Vienna and Prague with other Luxaflex Gallery dealers from all over Australia. In 2011, Advanced Aussie Blinds and Security won the coveted award for the most improved Luxaflex Gallery Dealer in NSW. In 2012, we again won the incentive trip to South America ...

Argentina, Chile and Peru. Machu Pichtu and the Sacred Valley were amazing. The next trip is to America in 2017. Luxaflex hold yearly conferences to up skill owners on new and innovative products. They are always eager to train and assist dealers by holding in-house conventions to skill new and existing staff in the latest products. They will attend Home Shows in the area and have a mobile travelling showroom to bring to the show. If a major problem occurs, Luxaflex will send a skilled technician to sort out the problem. Our company also buys from other suppliers to meet the needs of our ever growing customer demand. If the Luxaflex products are out of your price range, we will do our utmost to find good quality products to suit your budget. Many years ago, we discovered at one of the Blinds and Awnings Shows, an engineer who designed and manufactured specialised awnings called Zip Trak. We proceeded to buy the componentry from that company and manufacture these ourselves. Security is also another specialty of our business. We offer the customer the choice of a very high quality, 10 year warranty, fully welded aluminium frame incorporating 316 marine grade stainless steel mesh, for windows and/or doors. Just think ... doors and windows can be left open during the long summer months with peace of mind! We have so enjoyed working and living in beautiful Port Macquarie for over 40 years. David has now reached 70 and would like to retire. With regret, we are putting our business up for sale and would love an enthusiastic buyer, who will value our skilled employees and have the desire to look after the people of the vast area we maintain. Included in the business is South West Rocks Blinds and Awnings, Kempsey Blinds and Awnings, Harrington Blinds and Awnings and Port Macquarie Blinds and Awnings. These businesses are run from our premises in Barton Crescent. If interested, feel free to contact David or Sandra at Advanced Aussie Blinds and Security. David has nursed the company from the beginning and is willing and able to teach a prospective buyer in all aspects of the business. greater port macquarie focus. 93 focus Special Edition 17

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LOVED

IN PRINT AND ONLINE

Best Kept Secrets

Wayward The Farmstay at

JERSEYS

D E B O ’ B R I E N & F A M I LY

30+ years in business.

Deb O’Brien and her family simply wanted to share with others what they considered to be fortunate to have. At Wayward Jerseys, they believe in the philosophies of free range kids, natural produce and being surrounded by lots of animals, and they wanted to give people the opportunity to experience this too.

SNAP PORT MACQUARIE. At Snap Port Macquarie, we’ve have spent decades in the trade of providing print, design and website services to the local businesses. With over 30 years under our belt, the team at Snap Port Macquarie understand the unique landscape and ever changing needs of our local community. We also know that marketing your business can be challenging. Our knowledge of the local industry and thirst for innovation have seen us continually evolving to address these challenges and the needs of our clients and their customers. We do this by keeping up with all the latest technology trends and providing fast, high quality and creative solutions for your print, design and website needs. Our commitment to the Port Macquarie community has also seen us develop strong and lasting relationships with many local

organisations. We are proud supporters of groups and initiatives, including Hastings Domestic and Family Violence Specialist Service, the Koala Preservation Society, Hastings Education Fund, Luminosity, and the Hastings Cancer Trust. We also have a passion for local sport and proudly stand behind the Port Macquarie Magpies, the Port Macquarie Rugby Union Club, the Port Macquarie Sharks RLFC and the Mid North Coast Girls Surf Riders. You can trust the Snap Port Macquarie team to provide professional advice and services tailored to the specific demands of your business, industry and prospective clients. From sole traders, to big businesses, we have confidence in our ability to assist you. Come and say hello to us at 110 William Street; we’d love to meet you.

others what we consider to be fortunate to Pop as well. I ﬁnd our guests often come from have. At Wayward Jerseys we believe in the either Sydney or Brisbane, or both in a lot of philosophies of free range kids, natural produce cases, as it is a good place to meet in between and being surrounded by lots of animals, and (we are exactly half way between Sydney and we wanted to give people the opportunity to Brisbane). We also get a lot of overseas guests experience this too. who are interested in getting off the beaten What can visitors experience at track and seeing what Australia Wayward Jerseys? is like outside the cities. Basically, a visit to Wayward As to what “type” of Jerseys is like a visit to people we get, a One of my favourite things is being a petting zoo … On pleasant surprise child at steroids! We are extremely introduced to a stay has been how nice a of the beginning interactive, so expect to all our visitors down who has their head get up close and personal have been - kids their on focused and to the animals. We are and adults alike. game, and favourite video stay famous for our “morning I have thought a by the end of their tell you routine”, which includes lot about why this they couldn’t even device learning how to milk one is, and this is what where their gaming of our Jersey cows, feeding I have come up with. is. ” our baby animals and collecting The types of people eggs. For our day tour people, who visit a Farmstay are added to this is a country style, home the types of people that are cooked morning tea and marshmallows to engaged with their children and toast on the ﬁre. Our overnighters get all of this family, interested in how others live, complimentary to their stay, as well as other love animals and they’re prepared to try inclusions such as an optional ghost tour at something new. All in all, this makes for pretty night. amazing people, on the whole. What type of demographic visit the farm? Tell us about some of the reactions you get I must say the majority of our visitors are from visitors? families with children. We accommodate up to “Milk comes from where?” Unfortunately, seven people at a time, so often it is Nan and it is true that many children do think that milk

comes from a supermarket, and a wonderful part of my job is educating them otherwise. Our guests are a pretty open minded lot and even if incredulous at the beginning, it is not long before they get into the spirit of things and are milking cows like a professional. Actually, one of my favourite things is being introduced to a child at the beginning of a stay who has their head down and focused on their favourite video game, and by the end of their stay they couldn’t even tell you where their gaming device is. Do you think locals like us take for granted what’s in our own back yard in regards to primary produce? Yes and no. Yes, because I think we are truly spoilt here in regards to our primary produce. But just because we are spoilt, doesn’t mean that most people don’t know they are on a good thing by living here. It’s like this area is a wonderful secret, and all us locals are in on it. There is a lot of buzz around local food and produce at the moment - justiﬁably so - and there are also a lot of amazing and dynamic people starting to really do some incredible things. I would have to say that it is pretty exciting times here in New England. Plans for the future? Yes, yes and yes. At the moment my lips are sealed, but think tourism and think local produce, and watch this space! Thanks Deb.

INTRODUCING THE FOCUS MINI-MAG

Photo credit John Nalder Photography

ell us about yourself and your family ... My name is Deb O’Brien, and I grew up in the local area. After ten years of travelling Australia, my husband and I realised that “home” was a pretty awesome place and made the decision to move back. I would describe myself as a unique blend of quirky and earthy, and I believe Wayward Jerseys Farmstay reﬂects that. Wayward Jerseys would not be, without the love and support of my husband, Lauri Pulkkinen. Lauri is the type of man who not only supports his wife to follow her crazy dreams, but also says, “Fine, you want to buy a milking cow … Well, let me build you a dairy”. We also have three beautiful little girls, ranging in ages from six to eleven, who love their way of life and love sharing it with other people. I have always loved animals and am passionate about the New England area. I truly believe I have the best job in the world! What prompted the beginning of Wayward Jerseys? The name “The Home for Wayward Jerseys” (shortened to Wayward Jerseys for convenience) was initially a term that my husband jokingly used to describe my penchant for Jersey cows. It also alludes to what we see as their unique personalities. Simply, we wanted to share with

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10 years in business. 19 years in business.

ARC ATTACK. MEETING ALL OF YOUR STEEL NEEDS Based in Woolgoolga on the NSW Mid North Coast, Arc Attack Engineering is an award winning engineering firm that specialises in structural steel fabrication and installation, steel construction and metal repairs. Owner Warren Whitten has over 35 years’ experience as a boilermaker and has worked on projects including power stations and gold mines, before settling in Woolgoolga 26 years ago. In 1997, Warren and Sheenah purchased the then Backman Engineering, and next year will mark Arc Attack’s 20 year anniverary. The Arc Attack team boasts a staff of highly skilled tradesmen, bringing with them a vast range of experience. Arc Attack Engineering has been involved in some of the largest projects in the Coffs Coast and Port

Macquarie areas, including the Park Beach Plaza multi storey car park, the Port Macquarie Courthouse, the NSW Surf Life Saving Building in Port Macquarie, Coles Coffs Harbour, Woolworths Woolgoolga, and a bridge in the National Park at Dorrigo that required airlifting into position. One of the most interesting and challenging jobs we have undertaken is the Skywalk for NSW National Parks overlooking Coffs Harbour. The team has also completed structural steel work for schools as far west as Tamworth and north to the Queensland border, sheds for fruit growers and many bespoke small projects. They also carry out repairs on trailers, trucks and earthmoving equipment, as well as small household items.

30 years in business.

IVAN BEROS. COUNTRY TO COAST PEST CONTROL

I HAVE BEEN IN THE PEST CONTROL INDUSTRY FOR 30 YEARS AND OUR BUSINESS, COUNTRY TO COAST PEST CONTROL, HAS BEEN ESTABLISHED FOR 25 OF THOSE.

as your family grown our services to, right to this day! We also with your business; got out there and had promotional displays, do you have any which included live Funnel-web and Redback family members spiders, a vast array of insects and a rodent involved? or two. I always wanted to I still believe that a person to person establish my own business and I am proud approach works wonders. Also, word of to say we have just expanded, with our mouth is the strongest form of promotion son, Christopher, joining us. Family run for your business. businesses usually work well, as there is no Which areas do you cover? one to blame except you. I think it helps to As mentioned, we run Country to Coast motivate you just that little bit more Pest Control on the Northern and gives you an edge! Beaches of Sydney. If you had the choice of In Sydney we have another profession, a qualified and t We had a se what would you be d di e experienced operator w budget , so doing? d an ay w servicing that area for it the hard Everyone has their tch! us. Here locally, the started from scra untry dream. I started out Co We kick started rol in business is based in nt as a panel beater, and to Co ast Pest Co Sawtell, and we cover eas at I always fancied my two separate ar areas from Nambucca chances of becoming once . ” through to Grafton. an aircraft engineer for What services do you Boeing. But there is a great provide? satisfaction about being able The services range from to start up your own business, General Pest Treatments (domestic watch it grow, then have your son join and commercial) as well as all aspects of you. termite work. We are also members of the What did it take to take to get the AEMPA, which keeps Country to Coast up business started? to date with all the latest information and A lot of hard work! I never wanted to technology. take on a franchise, as I wanted to build

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up my own business. We had a set budget, so we did it the hard way and started from scratch! We kick started Country to Coast Pest Control in two separate areas at once one being the Northern Beaches of Sydney, where we moved up from, and here locally. That was pre children days, and we travelled up and down, canvassing both areas. My wife did some serious door knocking and canvassed many different areas, slowly building up a clientele that we still provide 66 coffs coast focus. 20 focus Special Edition

Have you any words of advice for customers needing your services?

Make sure that you have a regular termite inspection. The use of a thermal imaging camera is a bonus for any termite inspection completed. Early detection is a must and a simple, thorough inspection by a fully insured, fully trained and experienced Pest Technician can literally save you thousands. Thanks Ivan.

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50 years in business.

DIRECT WHOLESALE SERVICES. Ten, 20, 50 years … Life moves on, governments change, Prime Ministers and Premiers come and go - Menzies to Turnbull, Askin to Baird. But one thing hasn’t changed. Throughout all those years, Direct Wholesale Services (DWS) has been operating in Coffs Harbour, continuously working to provide exceptional service and high quality goods at reasonable prices to the local community. DWS employs an outstanding team of local people working hard to support their families and our customers - other local family businesses - helping to provide the goods and services that enrich the lives of those of us lucky enough to live and play in beautiful Coffs Harbour and the surrounding region. Cafés, motels, clubs and pubs, retail stores, produce shops and market stalls, hospitals, medical centres, dentists, child care centres, nursing homes, community care groups, sports clubs, cleaners, property managers, manufacturers, car dealerships, mechanics, artists, domestic household customers and more - DWS provides products and services for all. From premium brand coffee machines sales and service, coffee beans and coffee making accessories; plastic, paper and enviro-friendly disposable packaging; cleaning products; high end gift wrap to budget toilet paper - whatever your needs, the DWS team strives to provide quality goods and services at a price that suits every customer.

10 years in business.

JUDY SHEEHAN. LOVE AND KISSES “I’m so glad you’re still here ...” That’s a comment Love & Kisses owner Judy Sheehan hears every week from out-of-town visitors happily returning to this lovely little gift shop. Judy says it’s hard to believe Love & Kisses has been a part of the city centre landscape for 10 years - that can be a long time in retail, and she has seen a lot of businesses come and go. “And I think I’ll just have to stay here for another ten years - if I retired I’d miss all our customers too much - it’s like having an open front door, with friends popping in and out all day. And I have all the fun of buying all those new handbags, earrings, scarves, books, toys, and other fun things to stock the shelves. How lucky am I?” In its first decade, Love & Kisses has built a reputation for giving the best possible value for your money - gifts your friends and family will love, at prices you will love. Call in soon and see what it’s all about.

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Tyreright has Coffs Covered

200+ Tyreright Locations All Major Brands & Sizes Monthly Deals & Specials HOYS PHYSIO. The Hoy Boys are excited to celebrate 10 years in business as Hoys Physiotherapy. Although we are not looking as young as we did, we are still talking and have all our hair, so we are calling this a success.

took over the management of long established Workplace Rehabilitation business Northern Rehabilitation, providing services from Taree to the Tweed.)

Expert Fitters & Advice

We pride ourselves on providing one-on-one Hoys physiotherapy started in 2006, and treatment and care in a professional and FURNITURE & MANCHESTER expanded later that year to include Sawtell, relaxed environment. Being in pain is not a with both Matt and Rob working in the pleasant experience, being able to trust BEATTIE’S FURNITURE & MANCHESTER ARE and THE LARGEST business full-time. The range of services and your therapist in terms of treatment, advice STOCKIST OF LA-Z-BOY RECLINERS AND LOUNGES ON THE hours of operation have grown over the last 10 and management options is hugely important. NORTH AND LOVE SELLING THEIR QUALITY PRODUCTS. years, from COAST the two of us to a staff of almost Hoys Physio would like to thank all our valued 20 that includes physiotherapists, exercise hey offer lifetime warranty on Are youand sleeping well? patients referrers forWaking putting with their aches trust in physiologists, remedial massage therapists and their mechanism and 10 years and pains? Then drop in to Beattie’s to ask their us to provide treatment solutions for the local a naturopath, as warranty well as our and loyal onskilled their frame and professional advice on which mattress is right community. admin team thatfoam. includes ourinlong-suffering Drop and see the for you to offer the perfect support from their To celebrate Hoys Physio away wives, Kerri and Kate. we opened latest In in February recliners and lounges King Koil and Domino range.are All giving their mattress10 free remedial massage treatments to a third practice location at the Toormina for superb comfort, whether es are Australian made and supported by Austhose who email or call during June. Medical Centre. (In 2009 Hoys Physio also you are average build, short or tall. Browse tralian companies. To complement the mattress

beattie’s

the huge range of fabrics and leathers that are they carry a wide range of bedroom suites, available to find the right one for your décor. from colonial to modern, to suit all tastes. They also come rocking, fixed or swivel What about the dining? They have Tasand have the easiest reclining manian Oak or delightful Chestnut mechanism on the market dinings with leather chairs and with their patented system. matching buffets, or sleek Having trouble getting white gloss dining with a For the out of the chair? Try one modern buffet to make finishing , of Beattie’s 15 different the room. From small touches to a room 0 r 15 La-Z-Boy lift chairs to three settings to big 12 place one of thei to help you on your feet rugs on the floor seaters, they have it all. s of tie in the colour e or to recline back for a They also have a th the lounge with nanna nap. large range of outdoor ” . rest of the room Beattie’s are also the furniture and umbrellas. largest stockist of Tessa Soak up the sun in a comfy furniture in the area. Tessa lounge chair, or enjoy a meal is an Australian company based outside with friends sitting at a in Melbourne. The company was lovely dining suite. They are proud started by designer Fred Lowan in the late stockists of Shelta outdoor furniture, who sixties and was renamed Tessa in 1970, are known for their quality. when they won the Dunhill design award. Beattie’s Furniture & Manchester put their Come in to Beattie’s and have a seat in their success down to offering superior service, comclassic Monaco lounge, of which each piece is petitive prices and free delivery. Michael, Chris, loving hand crafted in their Melbourne factory Alan and Darren at Beattie’s Furniture all value by Australians. Available in a large range of their customers and the contribution that they leathers and fabrics, Tessa recliners and lounges make to our society. Their friendly staff always make a statement to any home of class and has time for customers and enjoy making new elegance. Beattie’s also stock Moran lounges friends with them and helping them in any way with distinction from Melbourne as well. possible. For the finishing touches to a room, place BEATTIE’S FURNITURE & MANCHESTER one of their 150 rugs on the floor to tie in Pioneer Street, NAMBUCCA HEADS, NSW the colours of the lounge with the rest of 2448 the room. Or see them about their range of ABN 714 189 517 67 curtains, either made to measure or readymade Phone (02) 6568 7484 off the shelf - just the thing to help keep the Fax (02) 6568 6023 summer heat out of the room. Email beattiesfurniture2@bigpond.com

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159 Orlando St, Coffs Harbour coffs coast focus.

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Martin Wells, President Sawtell Chamber of Commerce.

14 years in business.

JAMES ROBINSON. CHOICES FLOORING COFFS HARBOUR

You’ve obviously been in business for many years now. What is the key to successful business? The key to a successful business is having the right staff and happy staff. There is nothing better than being served by a confident, cheerful person who projects enthusiasm and support to each customer, assisting in achieving

Sawtell Cinema and to bring this historical build-

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started? It took me a little while to work out to

What do you wish you knew before you

The business was established in the late 1960s and has always been in Park Avenue. The business has had a few name changes over the years - originally Max Finlay Carpets, then Max Finlay Carpet Choice and now CHOICES FLOORING.

SAWTELL OME A LO • C

what the Coffs Coast has to offer.

VISIT

all contribute to the local community and enjoy

We live in the best place, where my family and I

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porting the growth of the floor covering industry.

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support from our buying group and suppliers sup-

What keeps you motivated? The continued

I returned to Coffs in 1999 and resumed with Max Finlay Carpet Choice as a partner in the business. I took on the sole responsibility of the store in 2002.

their goal or outcome.

How many years in business? I was employed as the storeman of Max Finlay Carpets at 17 years of age. At 22, I ventured to Sydney and was the manager of three different outlets for Carpet Fashion stores over the following three years.

work smarter and not harder. There is more to life than work; it’s all about balance. What’s the most interesting project you've worked on? It was great to be involved in the

THE ENDLESS SUMMER

ing back to life. And retirement? When is that and what's the plan? Retire perched up on some Indonesian island surfing waves. Thanks James.

YOU WOULD BE HARD PRESSED TO FIND TOO MANY COMPLAINING ABOUT THE ENDLESS SUMMER WEATHER THAT SEEMS TO BE GRACING US AT PRESENT, AND THE CONTINUING WARM OCEAN TEMPERATURES AROUND 22 - 23 DEGREES.

he benefit to the business community is more people still enjoying the outdoor dining and entertainment, and a steady influx of holiday makers making the most of our region and facilities.

it. All businesses benefit in some way from these events, whether it be directly on the day, or post-event with return visitors. We encourage new sponsors for 2017 and beyond, and would welcome enquiry from community minded business owners from across the Coffs Coast that would love to be a part of something truly special in Sawtell. These events

The Sawtell Chilli Festival is officially “over-subscribed”, and there will again be an abundance of amazing food, entertaindon’ t happen Sawtell Chamber ess ment and stalls for all of Commerce are without the tirel , few on the 2nd July. This dedication of a delighted to be amis the Sawtell Chamand our sincere out bassadors (along with es ber’s showcase event appreciation go r Coffs Harbour Chamte en e w and brings in around to them as ber of Commerce) ht .” the home straig 12,000 people on the of The Harbour Club, day to the village, many launched to improved of whom are visiting for networking and fundraising the first time - even more that capacity, whilst enjoying gala are coming back for repeat visits. evenings with nationally sought If you haven’t been, you are missing after speakers, great company, and enout on one of the region’s most regardtertainment. A similar concept in Hervey Bay, ed culinary delight festivals. There are so “The Indy Club” has raised over $400,000 in many outstanding food options available, it is its 10 years of operation for local charities and impossible to fit them all in. This event attracts groups, where the donations will remain local. stallholders from across Australia, such is its It’s hard not to accept being part of somesuccess and patronage, that ensures stallholdthing that can truly have a significant financial ers can go home with wallets full, orders to benefit to these groups that support so many fill, and smiles from ear to ear. in less fortunate positions. These events don’t happen without the tireless By the time this edition has rolled out, there dedication of a few, and our sincere apprecimay be some adjustment down in the temation goes out to them as we enter the home peratures; however, nothing can decrease the straight. For local businesses and sponsors, vibrant and positive sentiment Sawtell exudes your support is greatly appreciated, and the year-round. continuity of this great event indeed requires

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with minimum purchase*

product featured

Celebrating over a decade in the trade Like us on facebook.com/choicescoffsharbour *Offer valid from 24 April – 28 May 2016. T&C’s apply, see in-store for details.

O N LY AVA I L A B L E AT

Choices Flooring Coffs Harbour 48 Park Avenue, Coffs Harbour 6652 2473 choicesflooring.com.au

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40 years in business.

within your business since the doors first opened? Without a doubt, it’s the evolution in technology and how this has shaped the The way we speed and efficiency in ith communicate w to us s le which we can help our ab en w insurers no sive to our clients. For example, we be more respon pe cially listen to our clients and client’s need s, es aim cl a understand they are in the event of needs where our client m to be busy, so we developed cl ai their insurance evolution of an online payment ” y. kl ic qu ed lv so re our branding system for them to pay all over time. We their insurances online at have always been their convenience. committed to the local The way we communicate with community and are actively insurers now enables us to be more involved in supporting sporting responsive to our client’s needs, especially in and community groups, now more the event of a claim where our client needs than ever. their insurance claim to be resolved quickly. What plans lay ahead for the future Some locals will also recognise the

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85 years in business.

TAREE WINGHAM. RACE CLUB The Taree Wingham Race Club has a proud history which includes over four decades at its current Bushland Drive Racecourse location. Going to the races on a Saturday afternoon was a regular weekend sporting activity; however, the scheduling of race meetings has changed through the decades, along with many other changes in society. Most of the Taree Wingham club’s meetings are now held on weekdays, with the Taree Cup Day in August and Pre Christmas meeting being featured special meetings held on Sundays. The 2016 Taree Cup Carnival, which will be held on August 9th (Cup Prelude Day), 19th and 21st for the two days of racing on the Cup Weekend will have over $500,000 in prize money on offer for the first time in the club’s history. The race club’s 19 meetings during each year attract patronage by a number of regular racegoers, with many of them being members of the race club. The club’s membership year is from July to

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June, and for only $50 each member receives their own membership card, a member’s guest card and through reciprocal membership rights complimentary entry to most racedays at eight other clubs, including the Port Macquarie, Coffs Harbour and Newcastle clubs. Membership enquiries for the upcoming new membership year are now being welcomed by the race club. On non-racedays, the club’s grandstand becomes the Winning Post Function Centre and along with two other function rooms and associated facilities, becomes Taree’s leading sporting, functions and hospitality venue, capable of catering for an array of functions and special events as broad as your imagine allows. Membership subscription is only $50, which includes a Member and Member’s Guest Ticket. If you would like to become a member of the Taree Wingham Race Club Limited, simply complete the application form and return to us with your payment. Find us at Bushland Drive Taree, or visit our website www.twraceclub.com

16 years in business.

BECKER FAMILY FUNERALS. Our family has been part of the Manning Valley for four generations, and we feel privileged to be in a position to serve the local families in their time of need. We offer you the assurance of our commitment to arranging a meaningful and memorable funeral for your loved one. We strive to make this demanding and stressful time a little easier for you. We will listen to your needs and requests and provide you with support, understanding and assistance, so that your instructions are carried out exactly as you wish. Our experience allows us to lead you through the decision making process, to ensure we arrange a funeral service that reflects your wants and needs.

We are a family owned funeral home. Steve and Chris Becker, together with their wives, Bronwyn and Debbie ensure that you receive the service that only a family can provide. Another valuable resource for true peace of mind is a Pre Paid Funeral Plan. Many of our local families completely pre pay their funeral expenses at today’s prices. In conjunction with Foresters Friendly Society and with our help, you can relieve your family of any financial burden at a later time. A pre paid funeral plan makes real economic and emotional sense. We welcome your call for further information about pre paid funeral plans. Remember that Becker Family Funerals are always here to help.

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80 years in business.

YARADS MENSWEAR. Yarads Menswear has been dressing the men of the Mid North Coast area for over 80 years in quality garments and fashion. Stocking leading brands such as RMWilliams, Nauticta, Ben Sherman, David Smith, Toorallie, Drizabone - just to name a few. Call in and see our extensive range of menswear to suit all ages, tastes and styles. Our spotlight this month is on the Toorallie label. Toorallie is an Australian owned and operated brand that specialises in designing and producing high quality Merino wool clothing. Toorallie is famous for its knitwear and source only the highest quality Australian Merino wool, guaranteeing quality and durability. The knitwear collection offers a variety of styles and several fabric weights. Merinos have been specifically bred for over

150 years for attributes that produce the finest and softest wool of any sheep. Today’s brand focus is to deliver the hightest quality Merino garments, including Merino wool denim and Merino shirting. Merino Wool Denim Jeans Merino wool is woven into premium denim and has the same look and feel as denim jeans, only softer and warmer. Bespoke fabric exclusive to Toorallie: 21% Merino, 78% cotton, 1% elastane. Toorallie shirts consist of 20% Merino wool and 80% cotton. They are all machine washable easy care. A great combination of colours and checks that work to dress up or dress down. For comfort, warmth and style, choose something from the Toorallie range this winter. Yarads Menswear - for quality, style and personal service.

10 years in business.

FOCUS DESIGN TEAM.

o celebrate our decades in the trade issue this month, it’s an opportune time to introduce you to our local design team. In late 2005, graphic designers Jay Beaumont and Dylan Gaul got together with a vision to create a publication that they could be proud of, with an emphasis on good design and quality designed advertisements that would work for our clients. Over the years, as FOCUS has expanded, the design team has grown too. The motley team today, in addition to Jay and Dylan, now consists of Graphic Designers Joey

Dable, Jeff Cowan and Kyle Rathbone, joined by our web developer Michael Marchment. As a team, they design over 3,600 pages a year and take over 20,000 photos. When you flick through the pages of FOCUS, almost everything you see is designed and photographed in house. The team design over 450 advertisements a month for local businesses across all four FOCUS editions. We’d like to give a big shout out to the design team,they’re the ones that make FOCUS look so good every month! Jay, Dylan, Michael, Joey, Kyle and Jeff THANK YOU!

Feature Story Jay Scott Berry

Feature Story Stephanie Holm

Feature Story

Cultures in the Manning

April 2016 // issue 110 May 2016 / // issue 111

December 2015 // issue 106

winners

GREATER PORT MACQUARIE

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34 years in business.

HANSON CONCRETE.

How has the business evolved over the years?

innovative ways to service our customers. Safety is

Being a part of a larger group gives the local operations the support they need and flexibility to

paramount in our business.

Tell us about any new initiatives you are

Hanson have recently commenced a process to

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21 years in business.

BARNIERS. OFFICE FURNITURE Barniers opened for trade 21 years ago. Since that time Barniers has been making office spaces in and around the New England more efficient, ergonomic and stylish. Barniers stock a large range of height adjustable desks (sit or stand) which are certainly becoming more popular, as ergonomics are paramount for all day usage. Stocking multi or single monitor arms, CPU holders and accessories for all your office needs. Accessories like filing cabinets and general storage, lockers, floor mats, whiteboards, pinboards and boardroom tables. Massive range of office chairs, from the student to executive and everything in between. Stocking leading brands is only the start. Our method of “get it right the first time”, combined with our passion and product knowledge, drives us to create an inviting and efficient workspace, to help you work more comfortably and ergonomically. We service Northern NSW; why not give us a call today for a obligation free quote on all your office furniture requirements? From home office though to large corporate fit-outs, with our years of experience, we can tailor a solution to fit your space, budget, time and style requirements. Drop in to our showroom at 171 Rusden Street and let our friendly staff tailor a solution for you. Call us on (02) 6772 9449, email barniers@bigpond.net.au or go to www.barniersofficefurniture.com.au

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144 years in business.

PHOENIX FOUNDRY. Phoenix Foundry, based in Uralla, was originally established in 1872 (AKA The Uralla Foundry). Originally the foundry was a supplier of Iron Lace and other ornamental work and went through a number of transformations due to World War I, World War II and the Great Depression. In 1983, the current owners decided to reopen the foundry and reuse the name Phoenix Foundry to preserve the historical context of the original foundry. They established a foundry to predominately manufacture cast bronze plaques and started selling to local funeral directors, cemeteries and councils. In 1988 the business moved premises to its current location on Duke St and now employs approximately 40 staff from the local region. In recent years, Phoenix’s expansion has taken them into the international market, and they now supply cast bronze memorials to the UK, Canada and the USA. The business has grown considerably, with approx 25,000 cast bronze plaques made annually. To help with this continued growth, a 50% share of a foundry in the USA was purchased in 2015 to help grow the USA market further.

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L O C A L A R M I D A L E B U S I N E S S , J O H N S O N & K E N N E D Y, C E L E B R AT E 7 6 Y E A R S I N B U S I N E S S . F O C U S C AT C H E S U P W I T H T H E K E N N E D Y B O Y S A B O U T T H I S J O U R N E Y. emind us when the company first began and the journey ‘til now? Paul and his mum, Pat, were Directors of the company until she passed away in 2013, and then Grant and Adam became part Directors with their father, Paul. This has seen Grant and Adam get more involved and play a bigger part in the running of the business. How has the company changed over this time? The company has changed in a few different ways. Starting out when Paul’s father, Merv, owned the business and was working, it was mostly furniture removals, and general freight used to come on the rail. We now mainly only do freight, of which most comes via road and a little through air freight. We also supply drivers for other contract work for gas deliveries and also Cleanaway garbage runs every now and then, so our business is not just about going out and delivering freight. We supply drivers to do very important jobs where you can’t just throw anyone into the driver’s seat and send them off; they have to have the right qualifications to deal with dangerous goods and be well trained and able to do the job. At our Niagara St site, it started off in just welding goods and Castrol oils, but we have ventured out over the last 10 years or so and gone in to the workwear, work boots and safety goods retail department. This move has been beneficial to us over the years. There has been a little decrease in the welding and oil sales, but we have seen an increase in the safety and workwear over the last few years. We supply a lot of local businesses and people on the land with boots and clothing, and most of them keep coming back, which is good, because we pride our busi42 new england focus.

ness on good customer service; we always look the next working day via air freight. We also after the regulars and new customers, to make have an extensive delivery service throughout the sure they return. New England area; we service Uralla, Walcha and Tell us about the team at J&K? Guyra twice daily and Glen Innes, Inverell and The team at J&K are a great bunch of people. Bundarra once a day. We also have a few fork We have 28 employees who have all lifts that we use to do jobs for people within the different personalities, but at the Armidale area. end of the day everyone gets At Niagara St, as said previously, on well and has a beer we have all of the workwear together at the day’s end. and boots people need to a s ha ne If someo e We try to make it a fun start a job or to update their w e, ag ck pa l smal in place to work as much work clothing. We also have ty ci y an to it can get uch m as we can, because I hearing, eye and respiratoty et pr ia al tr Aus day ng am sure they wouldn’t ki ry safety goods. We have or w xt ne e th like to be a part of the bamboo socks, underwear via air freight.” team if it wasn’t a fun and singlets available. We still place to be each day. They sell all the welding goods and all have a big job to do each Castrol oils, with the most experiday and they do it well; we are ence and knowledge in town. lucky that each employee knows All our staff at the Mann St freight their job, and most of the time there are depot and the Niagara St shop are well no problems. A lot of jobs need specialty experienced and give customers good advice and training and qualifications, and a few of the service. guys execute those types of jobs. Outside of work, what would we find the Over the last few years we have had three long Kennedy boys up to? term employees retire. Hendo was with us for 35 All three of us love our motorsport - rallying in years, Reon for 25 years and Matt for 20 years. particular. We try to get out and watch and drive Trevor at our Niagara St office has been with J&K as much as we can. Grant and I sold our rally car for 40 years, which is a little more than half the a couple of years ago and haven’t competed in time J&K has been operating. We also have Dave any events since then; hopefully in a couple of and Block who are getting close to the 20 years. years’ time, once the kids are a bit older, we can So, we have had a good record with employees, get another car and get back into rallying before which is great; we must be doing the right thing we get too old. by them. We play soccer with East Armidale Football Describe the services you offer? Club; J&K are a major sponsor of the club, and We offer a range of services. We offer freight the club have been a part of our lives since we services around Australia, and we can use a coustarted playing at five years old. The club has ple of different freight companies and options to been a part of the Kennedy family since the club send freight out. If someone has a small package, started with our grandmother. we can get it to any city in Australia pretty much Grant is also a Life Member of East Armidale

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Football Club. Dad is a Life Member of Easts and enjoys sitting on the sidelines with his old team mates and watching the game with a beer these days. Paul’s other love is the Local New England sporting car club that he is also a Life Member of; he spends a lot of weekends going to the events held in Armidale and does a lot of the organising, and every now and then jumps in a car and has a drive. What other spare time Grant and I have is spent with our young families. We enjoy getting home after work of a day and spending the time with them. On the weekends we love taking the kids to their swimming and things that kids like doing and keep them active and happy. Plans for the future? We hope that we can retain what work we already have and keep the amount of staff on. With the freight business it is so up and down; we have to rely on other businesses to spend money and buy the goods for us to deliver, and that is our number one priority. If new work came along, that would be great, as we always look for that extra work to keep the ball rolling. There are always changes in the transport game with technology and more efficiency, so in the future we will be using more technology with tracking and driver scanners - more than what we already use at the moment. We have just upgraded the office and made it more workable, with two new offices at the Mann St depot. At the Niagara St office we will at some stage upgrade the office and the shop with more room and more of a display area. Maybe Dad might take a few more holidays and let us run the business a bit more; it wouldn’t hurt him to enjoy life outside of work a bit more! But as long as he doesn’t go away for too long. Thanks guys. focus Special Edition 31

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21 years in business. 11 years in business.

JONATHAN ROBERTS. OFFICE EXPRESS How long have you been in the industry? Eleven years. I opened the shop in 2005 in Moore Street and operated there for seven years, before moving the shop to the current location at 149 Beardy Street. What changes have you seen in the industry over the years? Despite supposedly becoming a paperless society, people are using more paper than ever before. Recycling is getting bigger too. Also, with OH&S requirements, we now stock a range of St John First Aid Supplies and other OH&S products. We also stock a huge range of ink and toners for printing at home or your office. If we donâ€™t have the one you want, we can usually get it in for you overnight. Tell us about your team. Iâ€™m fortunate enough to have a great team, with Louise Lashlie, Veronica Werts in the shop and our newest member, Brian Ernst, who will be out and about calling into businesses in Armidale to make sure we can provide the best customer service possible.

ROD AND DENISE RAMAGE. RAMAGE ENGINEERING Ramage Engineering celebrates 21 years in business, proudly employing sixteen locals. Ramage Engineering Guyra is well situated, being right in the heart of the New England region, famous for its beef cattle, fat lambs and fine wool industries. Ramage Engineering is run by Rod and Denise Ramage, and the company has been in business since 1995. In that time Ramage Engineering has built up a reputation for high quality manufacture of products designed for livestock handling and weighing. The whole team at Ramage Engineering define who we are and all deliver the best work possible, which is one reason why we are still here today. Ramage Engineering specialises in livestock handling equipment such as cattle crushes renowned for their durability, V cattle race, weigh crates, loading ramps (for both sheep and cattle), portable and permanent cattle and sheep yards. Ramage Engineering only manufacture using first grade Australian steel. Over the years, Ramage Engineering has

Louise and Veronica are a very important part of our business; they have excellent customer service skills.

developed and fine tuned their products, offering the best

What are your plans for the future? To keep an up to date product range, and I am always trying to source new and interesting products.

Ramage Engineering has been through and survived drought

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quality in the New England North West Region. and would like to thank their loyal customers for their patronage.

22 years in business.

LINDSAY SNELL. PLUMBING Lindsay Snell Plumbing has been operating since 1994. Lindsay looked for something as a point of difference to the regular plumbing business and bought a Brivis heating business from John Montgomery in 1999, which has now built up to over 300 units in the area. Brivis systems are the most efficient for the harsh New England climate. Depending on the age of your system, now is the time to update or have your system serviced to get maximum efficiency. Tom McMaster and Lindsay Snell joined forces in 2014. Green Plumb Energy and Gas is the name of our business, which combines the skill sets of two plumbing businesses under one banner. Specialising in tap repairs, sewer camera inspections, clearing of blocked sewer and storm water pipes, replacement of sewer and storm water services, down pipe replacement, gutter replacement, repair of burst water services, pre-sale plumbing inspections, replacement of water supply services, new house plumbing, new unit plumbing, solar, heat pump and gas hot water installations, water saving devices, filtered water, TMV valves, back flow prevention valves, poly welding, roof leaks, gas heater services, gas heater installations, gas appliance installations, waste water treatment, Brivis ducted heating (six star - the most efficient heater on the market), Brivis servicing, water tank supply and installations, advice on energy and water conservation practices and appliances, bathroom renovations and kitchen renovations.

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with Katrina George from the Armidale Visitor Information Centre

tourism UPDATE

20 years in business.

ROSS & MARIETA BURGESS. ROSSBUILD How long has Rossbuild been in business? We have been in business for 20 years this year How has this industry changed over this time? The industry has become higher paced; builders need to be building a certain level of volume to survive these days. We don’t compromise quality with this, but still try to finish the project on time and on budget. Our focus is on the client and the high standard of service they expect, along with a quality finish. If you are building a home, it is usually with your life-long savings, so we take great pride in building your future so you are able to put trust in us. What do you love most about what you do? With construction it is very easy to love

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what you do, as you start with a blank canvas and finish with something you created. Every home is different, every job is different, and every client is different, so you never become bored or complacent. I feel it is very important for both parties involved in the construction process, the client and the builder, to walk away from the completed job happy and knowing they have a quality product. Plans for the future? We plan to keep evolving our business, as we are about to move to a larger office and showroom and continue building a quality product. We are local through and through, as we employ all local tradesmen and focus on a quality build that customers come to expect.

AUTUMN EVENTS AUTUMN HAS ONCE AGAIN NOT DISAPPOINTED, WITH ITS BEAUTIFUL COLOURS, TEMPERATURE AND MYRIAD OF EVENTS. OUR VISITOR NUMBERS FOR THE PAST TWO MONTHS HAVE BEEN EXCELLENT, WITH PEOPLE VISITING FOR MANY DIFFERENT REASONS; SPORTING EVENTS, GRADUATIONS, THE BACH FESTIVAL, AUTUMN COLOURS AND OUR SPECTACULAR NATURAL WONDERS.

fter a recent visit to New Zealand, it was inspiring to experience a country that has built an extensive tourism infrastructure based around their main drawcard of natural beauty. It re-enforces that we are on the right track with the New England High Country marketing campaign. We have World Heritage national parks on our doorstep that are bringing in visitors from all around the globe. Wouldn’t it be wonderful if we had tour operators for bush walking, mountain biking, bird watching, photography, abseiling, fishing, canyoning! One of the most popular tours in Queenstown commences with a steamboat ride across to a farm to watch sheep shearing and cattle dogs at work (followed by a Devonshire Tea). The New England region has some of the best wool and lamb in the world, and tourism would be another great source of income for any of our wool producers. Additionally, there was the opportunity to experience New Zealand’s Autumn Festival in Arrowtown. This Autumn Festival brought in people from all over New Zealand to witness the autumn colour and the parade. They had a wonderful street parade (although not as large as Armidale’s) as well as Autumn Tree Walking Tours operated by volunteer guides who also spoke of the history of Arrowtown. The New England region has started to see the emergence of some very successful tour operators, including Sunhill Goats, Wayward Jerseys, Fleet Helicopters and Riding the Highs motorcycle tours. Recently launched is the New England Foodie Trail. They are a beer, wine, cheese and local produce tour showcasing the best New England has to offer. Tours can be tailor-made; however, the standard tour seems to tick all the boxes: • Pick up at Armidale Visitor Information Centre • Wine tasting at Petersons • Sunhill Dairy cheese tasting at Dangars Gorge • Beer Tasting at New England Brewing Company • New England Foodie Trail luncheon • Wine tasting at Why Worry wines

• Confectionary tasting at Aurelia’s Farm • Beer and Cider tasting at Welder’s Dog For further details, please pop into the Armidale or Uralla Visitor Information Centre or contact (02) 6778 4889. East Kunderang Homestead is a historic cedar slab homestead, built in the 1890s, set spectacularly among the mountains and valleys of Oxley Wild Rivers National Park. Once part of an extensive grazing property, its existence tells a fascinating story of European occupation of the North Coast and pioneer life of an isolated pastoral station. The historic homestead has been carefully restored to provide comfortable heritage accommodation for up to 14 people. There are five bedrooms, a lounge and dining room, a modern kitchen and two bathrooms, so there is plenty of room for a couple of families or a group of friends. With some great winter specials available, why not get a group of friends together and head down there for Christmas in July? For further information, please contact the Armidale National Parks office on 6738 9100. Armidale Tourist Park is hosting a Winter Festival on Saturday 25th June from noon 7:30pm, with all profits going to Backtrack. Entertainment planned on the day includes Blues with a guest appearance by Melanie Gray; Shakespeare’s A Winters Tale by Alex Robson; Opera in the Tourist Park; KompliKate and fire twirlers. Some wonderful kids’ activities are also planned, with an ice slide, jumping pillow, kids’ playground and faux snow. This promises to be a wonderful new addition to the Armidale calendar. For more information, please contact the Armidale Tourist Park 6772 6470. Please continue to keep us informed of your events, so we can promote these to visitors and the Armidale community. There are no fees involved to be listed on the Armidale Tourism Events Calendar and additionally to have your listing on the weekly “What’s On”, which is distributed to all the accommodation providers in the New England region. new england focus. 45