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COFFS HARBOUR - Saturday 20 July

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NAMBUCCA - Tuesday 23 July TAREE - Friday 26 July URUNGA - Tuesday 30 July KEMPSEY - Thursday 1 August

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PORT MACQUARIE - Friday 2 August SEE DETAILS PAGE 3

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T.H.E EXCHANGE: FREE EXPO, FREE SEMINARS

what is T.H.E EXCHANGE

T.H.E (Technology-Health-Education) Exchange expo and seminars is a showcase of the beneﬁts of high speed broadband and the NBN to Consumers, Businesses and the entire community of the Mid North Coast. T.H.E Exchange is a FREE event in your local area where you can experience high speed broadband – right now and at promised speeds! s! See how broadband will change your life!

An overview on the National Broadband Network Welcome to the future! It is with great pleasure that I can officially welcome you to a sneak peek of T.H.E Exchange. T.H.E (Technology-Health-Education) Exchange expo and seminars is an initiative of Regional Development Australia (RDA) Mid North Coast. RDA Mid North Coast has recognised high speed broadband as one of the most important initiatives for the Region; a potential game-changer for regional Australia and a catalyst for the greater diversification of the economy. One of the many initiatives developed was T.H.E Exchange as a showcase for the benefits of high speed broadband. The initial focus in Coffs Harbour (2011 & 2012) saw hundreds attend and following the announcements of the expanded roll out of the NBN fibre, fixed wireless and satellite services across the Region T.H.E Exchange has been extended to an area near you. We invite you to experience a scaled “Exchange” in your area! T.H.E Exchange engages with sponsors and partners to demonstrate the capacity of broadband. The calibre of partners including Councils, Businesses (including Telco Retail Service Providers) and our important services Education, Health & Entertainment indicate the value and importance of this project. The importance of this project is demonstrated by the first whole of region Focus Magazine feature. We invite you not to miss the largest event on the Mid North Coast showcasing broadband, you can pre-register today for FREE at www.theexchange.net.au or simply show up on the day! There is something for everyone – so bring the family! Don’t forget to visit RDA Mid North Coast at the exhibition to find out how you can share the knowledge of your experience by joining us in the Digital Engagement Team. Tony Marshall, Chair www.rdamidnorthcoast.org.au

MID NORTH COAST NSW

What can the NBN do for you? The NBN has the potential to transform many aspects t off our lives including home internet and telephone services in areas such as education, business, entertainment and access to online health services. Phone Once built, the NBN will also deliver your telephone service. The technology may be new, but using your phone will essentially be the same. Teleworking The NBN makes working from home easier by enabling you to access services like video-conferencing, and giving you the ability to upload large files from the comfort of your home office. By 2020 it is expected that at least 12 per cent of Australian employees will have a teleworking arrangement with their employers. Education Services delivered over the NBN have the potential to change the way we learn and teach. Imagine students linking in with a teacher hundreds of kilometres away via an online classroom, learning subjects never previously offered. For kids in a small remote classroom, a single parent studying from home, or a student with limited mobility, that's a brighter future.

eHealth One of the most exciting aspects of the NBN is the opportunity for advancements in internet-based medical technologies. Access to care through interactive internet consultations and “telemedicine” can help to bridge the medical gap between urban and regional Australians. In the future, regional patients could have the ability to consult with their specialist and local doctor, simultaneously, via video conference, greatly easing the burden of accessing the healthcare they need. Entertainment The NBN could be used by service providers to oﬀer you a broad range of entertainment choices including: internet connected television streaming video-on-demand services, super fast online gaming and high quality video calling from your lounge room. Of course, you will also need the right software, equipment and in-premises connection to access these services. Business Solutions Once built, the NBN has the potential to change the way we do business by helping companies overcome the barriers of distance. Access to high speed broadband will provide many businesses with opportunities to save time and money, and compete in a much wider marketplace.The services provided over the NBN may open up opportunities for businesses to hold virtual meetings or liaise with suppliers across Australia online, saving time and costs associated with travelling.

Getting Connected has never been so easy! Pre-register for FREE at www.theexchange.net.au About RDA Mid North Coast Regional Development Australia (RDA) Mid North Coast includes the six local government areas; Greater Taree, Port Macquarie/Hastings, Kempsey, Nambucca, Bellingen and Coﬀs Harbour. The organisation is a partnership between the Australian and State Governments and one of a broader network of 55 organisations across Australia.

Acknowledgements Regional Development Australia Mid North Coast Suite 3, 133-137 Gordon Street, Port Macquarie NSW 2444 T 02 5525 1500 E admin@rdamidnorthcoast.org.au W www.rdamidnorthcoast.org.au Regional Development Australia Mid North Coast thanks NBN Co for the use of content and images

Administration Peter Tregilgas, Executive Officer Jenni Kew, Operations Manager Project Coordination Megan McGill, Project Officer Engagement meganm@rdamidnorthcoast.org.au Communications Justyn Walker, Communications Officer

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Dates & Locations

How are we connected NOW!

T.H.E Exchange will be held in the following council locations Coﬀs Harbour 20th July 2013 9am – 4pm

C.ex Coﬀs

Nambucca

23rd July 2013 10am – 6pm

Nambucca Heads RSL Club

Taree

26th July 2013 10am – 6pm

Club Taree

Urunga

30th July 2013 10am – 6pm

C.ex Urunga

Kempsey

1st August 2013 10am – 6pm Kempsey Macleay RSL Club

The Mid North Coast has had a growth in households who now have internet connection since 2006.

Connection People %

Port Macquarie 2nd August 2013 10am – 6pm Panthers Port Macquarie

No Internet Connection

46,837

18.84%

Broadband Connection

164,060

65.99%

Regional Statistics

Dial-up Connection

7,613

3.06%

Other Connection

8,023

3.23%

The National Broadband Network roll out will reach 100% of Australians through ﬁbre (93%), ﬁxed wireless or satellite (remaining 7%).

Not Stated

13,271

5.34%

Not Applicable

8,793

3.54%

The NBN fibre roll out is underway or has been completed in Coffs Harbour, Taree and Sawtell. Three further local government areas have recently been announced – Nambucca, Bellingen and Kempsey. In addition to the fibre roll out there will be some 59,525 residents in the Mid North Coast who will have access to fixed wireless. This represents nearly a quarter of the population and 23% of all

dwellings. This is a signiﬁcant number compared with the national roll out where around 7% of dwellings will receive wireless/satellite technologies. Increased access to high speed broadband in the Region, in a relative short time period, will assist in reducing the number of homes with no

FREE SEMINARS Dive deeper into the topics that interest you most— the free seminars will allow you to customise your experience to computing, entertainment, health services and education.

T.H.E EXCHANGE IS FOR EVERYONE! Want to be on top of technology in your home? By attending T.H.E Exchange you can see the changes high speed broadband will deliver to you home… Warning: Be prepared to be AMAZED!

GET CONNECTED! Getting connected has never been so easy. With a wide variety of Retail Service Providers at your ﬁngertips, there is no better opportunity to ﬁnd out what you will need and when!

In 2006 34.5% of households on the Mid North Coast did not have an internet connection. This has decreased to 18.84% in 2011. 34.4% of households had a broadband internet connection in 2006 and this has increased to 65.9% in 2011. Dial up connection has decreased dramatically since 2006 from 25.7% to 3.06% in 2011.

internet connection, currently less than19%.

IT’S THE BROADBAND SHOW – WE HAD TO HAVE! This event isn’t just for techies, it’s for real people of all ages who need and want the best technology at home! (techies also welcome)

IT’S ONLY ONE DAY AND IT’S FREE You will learn loads, solve problems and come away with real ideas through practical demonstrations of technology, health, education & entertainment through high speed broadband.

WHEN WILL YOU RECEIVE THE NBN? Find out at T.H.E Exchange! Visit the NBN Co stand to see the latest maps and roll out plans for ﬁbre, ﬁxed wireless and satellite services within our region.

DON’T GET LEFT BEHIND! The internet changes so fast, what is here today will be gone tomorrow. Attending T.H.E Exchange guarantees that you will be up to date.

LOCATION, LOCATION, LOCATION! Experience T.H.E Exchange like it is in your own backyard! It might as well be as we are now hosting T.H.E Exchange in Coﬀs Harbour, Urunga, Nambucca Heads, Kempsey, Port Macquarie & Taree! Talk to your council – what’s in it for me.

LEARN FROM THE EXPERTS WHO FACE YOUR CHALLENGES You think you have challenges with technology? Visit T.H.E Exchange to learn from the experts. Where there is a problem there is always a solution at T.H.E Exchange!

CONNECTED PEOPLE

Mid North Coast RDA (2011) Figure: Internet Connection on the Mid North Coast

10 reasons to attend GET THE SOLUTIONS TO PREPARE FOR THE UNEXPECTED @ THE FREE EXPO! See, touch and learn about cutting-edge products, services and solutions presented by leading companies to prepare for the roll out of high speed broadband in your area.

TARGET

248,597

T.H.E EXCHANGE: FREE EXPO FREE SEMINARS – PRE-REGISTER FOR FREE @ WWW.THEEXCHANGE.NET.AU

Vision for Life at Port Macquarie Base Hospital

Plugging into Young Creativity

Port Macquarie is the latest regional centre to become part of an important development in the Vision for Life (VFL) Program, which is a jointly funded initiative by NSW Health and Variety - the Children’s Charity.

The peak regional body for arts and cultural development, Arts Mid North Coast, sees a big future for creative industries in the Region. According to AMNC executive oﬃcer Rod Howard, it is local young people who are already harnessing the power of the digital revolution and reaping its beneﬁts. “With this in mind, our organisation has been investing in a region-wide youth digital arts program called Genwire Artspace. The program uses a project focused web portal to deliver skills development programs

and showcase young talent in areas such as photo-journalism, video documentary making and music,” Howard says. AMNC partners with schools, creative industry professionals and ABC Open to facilitate skills intensive workshops through the Genwire program. More information can be found at www.genwire.net.au

Photo Caption: Dr Andrew Berry, State Director Newborn and paediatric Emergency Transport Service (NETS); Michael Slater, Newcastle Permanent Charitable Foundation Chairman; Peter Harvey, from Variety the Children’s Charity; Dr David McDonald, Mid North Coast Local Health District paediatrician and Craig McGrath, participant in the Variety Bash.

The program, launched in Port Macquarie recently, focuses on introducing videoconferencing technology to the consultation and retrieval process for sick and injured babies and children. Port Macquarie Base Hospital has received the potentially life-saving Telehealth system as part of the VFL program which links local hospital staﬀ with specialists from the Sydney Children’s Hospitals’ Network and the Newborn and paediatric Emergency Transport Service (NETS).

The Digital Hub at the Coffs Coast Community College is providing group workshops and 1-on-1 sessions to show the Coffs Coast community how to get the most out of the NBN. The program of workshops and 1-on-1 sessions changes monthly (refer website for current program coffscoastdigitalhub. com and covers such diverse topics as “All about Facebook and Twitter”, “What you can do with your NBN”, “All about Emails”, “Your Health”, “Telling Your Story”, “Social Media” “Going Mobile with Tablets

With North Coast TAFE, you can be a part of building the new telecommunication network, or learn to connect with markets, or find out how to use new technology and extend your business or skills for a future that is more than you imagine.

and Smartphones”, “Gumtree and Ebay Shopping” and “Computers for the Totally Terriﬁed”. The information sessions are suitable for the novice computer user but also demonstrate the potential of the NBN for more experienced operators. Call us on 66525378 for more information.

A number of local fund raising eﬀorts contribute to the VFL Program, including the eﬀorts of the Newcastle Permanent Charitable Foundation which have been key to providing VFL to Port Macquarie Base Hospital and to other hospitals in the Region.

See what the high speed can do for you! Pre-register for FREE at www.theexchange.net.au

Create. Connect. Communicate.

SHOWCASING BROADBAND – PRE-REGISTER FOR FREE @ WWW.THEEXCHANGE.NET.AU

The future looks ‘appy’ for Aussie broadband connected homes

Feros Care My Health Clinic At Home Pilot for Coﬀs Harbour

You’ve heard of the Ice Age but have you heard of the ‘App Age’? A new report compiled by CSIRO’s Australian Centre for Broadband Innovation (ACBI) has revealed the next generation of broadband-enabled applications will be more about connecting households to new sensors and cloud services than checking emails and social media invites.

The aim of this Commonwealth funded pilot is to remotely monitor seniors’ chronic conditions and wellbeing from their own homes using Telehealth technology.

The ‘Broadband Connected Homes’ report describes the changing environment of Australian homes, the technologies that are affecting it, and its capacity to support new applications and services. “When considering over 3.5 million Australians now a use smart device to access the internet and app downloads are predicted to rise above 40 billion globally in 2013, it’s very clear our love affair with apps has come a long way in a few short years. We are now looking at the next era of development by experimenting with what our homes will look like when broadband-enabled apps connect data with multiple sensors and new business services,” said Colin Griffith, Director of CSIRO’s ACBI. “These apps will provide new ways for people to access health, energy, education, retail, security, entertainment and many more services. They will allow people to access, discover, share and contribute to media content personalised for us. Broadband apps will also allow us to do old things in new ways such as managing our home energy use through a centralised communications hub as well as enabling non-invasive monitoring and support systems which allow elderly people to live independently in their own homes,” he said.

The computer provided in their home will also link them with health professionals, community support, family and friends using video conferencing. The pilot will include • In-home monitoring of health vital signs and general wellness • Self-management education about their health condition • In-home video conferencing with health care staﬀ, doctor, friends and family Potential participants to be 65 years old with a health condition • Computer, health equipment and professional advice provided free. • Personal health status is monitored daily from the home over the internet • It is FREE to participate during the term of the Pilot from Apr 2013 to end June 2014 Call 1300 851 771 at Feros Care to register interest or any related enquiries.

Switched On Coffs.tv is inviting residents to play a part in a new video being produced to engage business in a “Love our city” campaign. Switched On Coffs.tv is a You Tube initiative of Coffs Harbour City Council to promote the Coffs Coast as an attractive place to relocate. Actor and local resident Simmone Jade Mackinnon is the face of the site, featuring in the city’s welcome video. The site will be featured at THE Exchange and producers invite residents to visit the display, step in front of the cameras and help tell the story of why Coffs is such a great place.

Big network opportunity for small business With the National Broadband Network (NBN) being steadily rolled out around Australia, North Coast TAFE is partnering with two specialist firms from South Australia to help deliver a special networked forum at 5.30 pm on Tuesday 30 July so that North Coast enterprises will be able to discover the opportunities offered by the NBN. The forum, jointly organised with Workforce BluePrint and Vanguard Vision Consulting, will enable businesses to get answers to questions like: ‘How does digital engagement deliver a demonstrable effect on my business bottom line?’ What are mobile devices and smart phones doing to my traditional marketing activities?’” For more information on the National NBN-enabled Digital Economy Forum contact Wendy Perry on 61 8 8387 9800 or wendy@workforceblueprint.com.au

Are you NBN ready? The National Broadband Network - or NBN - is sweeping across Australia. Its lightning-fast speeds will change the way you use the internet - from Skyping with your auntie overseas to playing games and watching movies - we can offer you great value plans from as little as $49.95/month.

Why wouldn’t you choose what’s better? Come and talk to us at T.H.E Exchange, or find us at: iinet.net.au/nbn or 13 19 17 broadband+mobile+entertainment Minimum total cost on a 24 month plan is $1198.80. Cost per 1GB = $1.25. This does not include the cost of a NBN-enabled modem.

T.H.E EXCHANGE: FREE EXPO FREE SEMINARS – PRE-REGISTER FOR FREE @ WWW.THEEXCHANGE.NET.AU

The Fibre network

High Speed Broadband – what can it do for you? NBN Co is delivering the leading edge broadband service to all Australians by leveraging the three types of technology available fibre, fixed wireless and satellite, depending on location. Fibre network As new devices and applications continue to rapidly drive bandwidth demand and usage growth, NBN Co is developing the future-proof solution that will enable access to superfast broadband regardless of where you live. Our network will also enable Australia to catch up with the rest of the world and prepare itself for future technological advances. More and more people are using the Internet as a part of their daily lives. The average per user monthly volume of traffic downloaded on a fixed broadband connection increased 21% to 9.2GB in the six months to June 2010*. This continues the long-term trend of circa 50% annual growth in internet traffic, a trend consistent with international online behaviour. *(According to the ABS' Internet Activity Study) The technology we utilised 5 years ago, that delivered speeds of around 256kbps, is no longer viable today. Consequently, we cannot assume that what we use today will be adequate in the next few years. We expect that fibre will allow for growth and development in the future.

Hear what others say

93% of Australian premises will be connected by fibre and will receive a high-speed broadband network that will provide superfast speeds. Fixed wireless Because of the size of our country, we will need to use fixed wireless and satellite technology to connect those premises that do not fall into the fibre footprint. We will utilise fixed wireless technology because we can develop a reliable service by building a network for a more predictable number of users in a given area. The antennas used are generally fixed and installed so that they are directed towards the fixed wireless base station. With mobile wireless the number of users in a cell can vary widely, and the strength of the signal change as you move closer or further away from base station. This technology will be available in specific areas as part of our suite of technologies to ensure we can provide high-speed broadband to all Australians. Satellite People in homes, small businesses and

about the NBN! Case studies available at indigenous communities medium businesses in NBN www.nbnco.com.au in some of the most connected sites, the six most remote areas of Australia important business planning will be among the ﬁrst users questions you can ask are: of a new broadband satellite service • How will my customers buy from me in the provided over the NBN. future? NBN Co's Interim Satellite Service will be available to eligible individuals and small businesses on the mainland and across Tasmania from July 2011, with the ﬁrst priority being given to those who currently have no alternate access to broadband services. Eligible households, small businesses and communities will then need to order their service via a participating retail service provider. How could you increase your business's potential? So what should you, as a business owner or manager, do to take advantage of services provided over the NBN? Based on NBN Co's work with small and

• Am I able to compete in a national or global marketplace? • How will I mange my relationship with customers, from marketing to after-sales service? • How will I attract qualified staff to sustain my business? • How do I retain my staff by offering an attractive work environment comparable to what is on offer from big business? • How do I streamline business processes so that I have more time to work on the business rather than in it? Increasingly, it seems that one of the key answers to these questions is "online".

Visit T.H.E Exchange!

COFFS HARBOUR Saturday 20 July

NAMBUCCA Tuesday 23 July

TAREE Friday 26 July

BELLINGEN Tuesday 30 July

KEMPSEY Thursday 1 August

PORT MACQUARIE Friday 2 August

Bring the family! Something for everyone at T.H.E Exchange! Register for FREE at www.theexchange.net.au T.H.E Exchange powered by Vertel T.H.E Exchange where possible is supported by Vertel to bring you the speeds you will be experiencing at T.H.E Exchange. Vertel are hosting a series of workshops at each location. To register your interest in attending these workshops to see how you can have high speed broadband now please email: meganm@rdamidnorthcoast.org.au

T.H.E EXCHANGE: SHOWCASING BROADBAND – PRE-REGISTER FOR FREE @ WWW.THEEXCHANGE.NET.AU

Coﬀs Harbour Conservatorium Video Conferencing Music Education for Remote Schools using the NBN In 2012, the Coﬀs Harbour Regional Conservatorium piloted the delivery of music teaching into Bowraville Central School using video conferencing technology provided to us by the NSW Department of Education and Communities.

“Because of the remoteness of Bowraville Central School it isn’t feasible to bring all of their students to our Conservatorium to attend a drumming workshop, nor is it cost-eﬀective to travel to Bowraville with all of the equipment necessary to deliver a workshop. The online solution provided by video conferencing means that we could showcase instruments those students wouldn’t otherwise have access to. Thanks to the NBN we will be able to better reach schools and students in remote areas.” says the conservatorium.

Join the Mid North Coast Digital Engagement Team • Do you reside or do business in any of the Mid North Coast communities that are designated to be connected with NBN Fibre, Fixed Wireless or Satellite services? • Are you interested in technology and a little “broadband savvy” • Do you want to be a part of assisting your community to become connected with the NBN ?

Who needs high speed broadband? Mid North Coast regional economic statistical snapshot The Mid North Coast is a diverse economy, which requires increased alignment between business, education, health and government to meet local skills and training needs, retain youth and attract skilled and innovative workers to the Region. The following table identiﬁes the Mid North Coast top industries Ranking

Output

% of Mid North Coast Industry Output

Manufacturing

16.00%

Healthcare and Social Assistance

17.20%

Rental, Hiring & Real estate service

15.00%

Manufacturing

28.30%

Rental, Hiring & Real estate service

10.90%

Retail Trade

14.60%

Healthcare and Social Assistance

11.00%

Electricity, Gas, Water & Waste Services

13.70%

Construction

10.60%

Accommodation & Food Service

9.70%

Manufacturing

7.60%

Agriculture, Forestry & Fishing

10.00%

Healthcare and Social Assistance

7.70%

Education & Training

9.40%

Financial & Insurance Services

7.20%

Accomodation & Food Service

8.30%

Electricity, Gas, Water & Waste Services

6.40%

Manufacturing

6.60%

7.10%

Healthcare and Social Assistance

6.10%

The highest ranking output is the manufacturing industry. The manufacturing industry is currently a net importer, to the tune of $241.8 million. However manufacturing sub-sectors makes clear distinction between net importers and net exporters. Food Production Manufacturing produces an economic output of $710.6m. Food Production Manufacturing is also one of the top net exporters for the Region ($79.4m). Assess to national and international markets via the Internet are vital to maintain and continue growth in this sector. The Health Sector is the largest employer (13,634 people) and 2nd ranked in Value

Employment

% of Mid North Coast Industry Output

Value Added

Retail Trade

% of value added to industry

Exports

% of Mid North Coast exports in industry

Added Services. This reﬂects the ageing population of the Region but also the growing alignment between business servicing the sector and the health needs of the Region. For hospitals, broadband has been with us for some time. Health and high speed Internet services in the home will become a basic for consumers.

are owner managers of unincorporated

Innovation has been long touted as the growth opportunity for micro-businesses (those employing less than 5 employees) many of whom are involved in creative and service based industries. This sector dominates the Region, representing 84% of all registered businesses. In addition 4.9% of the working population in the MNC

as new infrastructure, new markets and new

enterprises, compared with the NSW state ﬁgure of 3.8%. Without high speed broadband these businesses are blocked from supply and access to national and international markets. Industry composition has shifted over time technology trends advance. High speed broadband changes the game plan from rural and remote to here and now. Source: RDA Mid North Coast Regional Statistical Overview 2013 (www. rdamidnorthcoast.org.au)

Get an NBN connection Switching to the National Broadband Network is easy. First, you need to check NBN Co’s interactive map to see if the NBN is available in your area, or attend T.H.E Exchange in your area to talk directly to NBN Co.

Once the NBN is available in your area, simply give your preferred internet provider a call. They'll help make your switch to the NBN an easy one. There's a great range of competitive packages available from a number of service providers

- meaning you could enjoy the beneﬁts of the NBN for a price less than you might think.

• Do you like to volunteer to support health and education in your community? • Would you like to be trained to understand NBN services? If you answered YES to any of the above then you may be just who we are looking for to join our RDA Mid North Coast “Digital Engagement Team”. Who are we looking for? We are looking for people who want to help us inform our community about the NBN rollout and how to get connected. The “Digital Engagement Team” will work as volunteers with RDA Mid North Coast to provide factual information on how the Fibre, Fixed Wireless & Satellite broadband works and how access is achieved in your communities’ homes and businesses. Will it help my community? High speed broadband is an acknowledged “game-changer” for regional communities, closing the gap in the areas of health, education, business and social communication. The Digital Engagement Team is about helping your community take full advantage of the opportunities provided by the NBN. The Mid North Coast has been identiﬁed as a region for early roll-out and will be signiﬁcantly ahead of the national schedule for Fixed Wireless completion (by 2015). As part of the Digital Engagement Team you will have a desire to see your community take full advantage of the NBN high speed internet. Information sessions will be held at your local Exchange.

T.H.E Exchange will showcase the leading providers of high speed broadband. Don’t miss out! MID NORTH COAST NSW

Australia’s Australia’s National Broadband Network is on its way High-speed internet and phone access for all Australians The NBN is an upgrade to Australia’s existing telecommunications network, providing the infrastructure for affordable, high-speed internet and phone access for all Australians. From new ways to learn, to an easier way to stay connected, the NBN’s high-speed broadband can make a real difference to the way you and your family live and work every day.