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Feature Story


November 2013// issue 38

Dion Myers



NOW AT ANDREW MIEDECKE RENAULT. Be warned: from the moment you first set eyes on the new Renault Clio, you’ll be seduced. Its stylish four-door body has been crafted to embody Renault’s new design identity and portrays cutting-edge European style from every angle. Inside it boasts the latest technological advances to match its head-turning exterior glamour. You’ll feel like a rock star behind the wheel, no matter where you’re headed.




editor's note.

focus C O F F S C OA S T

Got a story idea? Looking to advertise in Focus? Contact us for more information. ADDRESS: 3/57 Grafton St, Coffs Harbour POSTAL: PO Box 286, Coffs Harbour PHONE: 02 6650 9343 FAX: 02 6651 3798 WEB: iPHONE: TV:

contacts. EDITOR: Melly Dee

SALES MANAGER: Louise Beaumont




ART DIRECTOR: Jay Beaumont





GRAPHIC DESIGNER: Annalise Montgomery

COPY EDITORS: Reg Brookhouse / Jo Atkins

PHOTOGRAPHY: Russell Pell Comments and opinions of our contributors do not necessarily reflect the opinion or view of the Publishers or Editor. All reasonable efforts have been made to trace copyright holders. Information appearing in Focus is believed to be correct at the time of going to press, however no liability will be held for inaccurate information approved or supplied by advertisers or contributors. While all care is taken it is recommended that readers confirm dates, times, prices and any other material including advice with individual businesses and industry professionals. Coffs Coast Focus is produced and published by Creative House Publications PTY LTD ABN: 621 287 8600 5. Material in Focus is Copyright © Creative House Publications PTY LTD 2011 and may not be reproduced whole or in part, in any form, without permission of the Publisher. All rights reserved.

Melly Dee. ee.


from the

Welcome to the November issue of Coffs Coast FOCUS.


h, November! Is there anything more magnificent than the month of November on the Coffs Coast? Summer holidays are around the corner and as we become elated for the break, shaking off the routines of work, work, work, I started contemplating, “What to do this Chrissy?” Scrolling through websites trying to snaffle a bargain – Koh Samuni? Seminyak? Goa? Would we have the time (or funds) for Mexico? Oh-La! And then it dawned on me. A little something that I like to call ‘stay-cation’. Why the hell would anyone leave the Coffs Coast during this time of year? Ludicrous! The beautiful beaches. Local wineries. Short drives to Bellingen, Woolgoolga, Dorrigo make you feel like

you’re on a holiday! Not to mention the many fantastic restaurants and cafés. Sipping on a delicious crisp Pinot Grigio, sitting in the sun overlooking the beautiful east coast? Am I in some type of heaven? This time of year, Coffs Harbour really is at its finest! IN THE ISSUE We have prepared a month of can’t miss features, ranging from Men in Business showcasing the hard work of many of our local businessmen and our exclusive Faircloth and Reynolds feature, indepth coverage of their very successful business, giving their staff and suppliers recognition of decades in the trade. COVER R&R Disability Services in collaboration with Mid North Coast Community

Care Options, Mid Coast Communities, nities, Northcott and Coffs Harbour City nity Council, along with other community partners, will be celebrating the International Day of People with Disabilities with a very special performance at Jetty Theatre on December 7 with preforming artistt David Helfgott. EDITOR’S PICTURE This month’s picture, ‘Honey’, was taken by photographer Leah Mooree lls on Boronia Street, Sawtell. Leah tells me that this Honey sign has been there since she was a little girl. www. FINAL SAY “The best things in life aren’t things.” – Phil Tripp.

Melly Dee – Editor Twitter: @le_mellydee

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inside this

Dion Myers Dion Myers is the President of newly formed Coffs Coast Bodyboard Club ... this team of dedicated, voluntary committee members are determined to support the up and coming bodyboarders ers and youth of the Coffs Harbour region.

Elise Crofts.

4 coffs coast focus.

usual suspects.


Elise Crofts knits bears … She’s also a nurse who travels to places like New Guinea, Tonga, Fiji, East Timor and soon, India, with medical teams performing sight-restoring surgery. Her lovingly made bears bring their own little bit of joy to the children who pass through her care.


Issue 38 - November 2013

56. 53.


6. what’s on for November 20. eat featuring local restaurants 62. social scene with Carole Beros

71. tourism with Tourism Coffs Coast 74. star guide with Terri

No matter where you are in the world,, read Focus for free online every month th @

Lisa Hunt. True blue New Yorker singer/song writer Lisa Hunt has enjoyed success across the world with her Soul, Funk and Disco music. Her soulful voice is not to be missed. Lisa will be here on the Coffs Coast to perform live at The Hoey Moey. follow us on






North Saphire










2 0 1 3

P in a Pickle small goods Pig and preserving workshops a L Learn how to make Salami, Pancetta, Bacon and more. Jam packed day of demonstration and hands on participation. Full p day classes run from 10am ‘til around 3pm. Take home sausages d made by you.

YOGA Yoga at 1/115 West High Street, Coffs Harbour. Where Women's Health Club, 115 West High Street, Coffs Harbour. When One hour classes each Wednesday, 7pm, and Friday, 6pm. Cost $5 Requirement Yoga mat.


When 3 November, 10am - 3pm. Where Nana Glen Hall, Nana Glen NSW. Contact Ebony on 0413 050 428.


25th Rotary Cartoon Awards Exhibition The Rotary Cartoon Awards is recognised as being Australia’s most important cartoon competition which attracts entries from leading Australian and international cartoonists. When October 25, and runs through until the end of January 2014. Where Bunker Cartoon Gallery, John Champion Way, Coffs Harbour – open Monday – Saturday, 10 – 4pm. Phone 6651 7343.

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Orara Valley Axeman 30 Year Reunion


Orara Valley Axemen Rugby League Football Club wish to invite all past and present players, committee members, sponsors and supporters to the 30th anniversary celebration! Axemen memorabilia available to admire, Axemen merchandise available to purchase, raffles and lucky door prizes to be won … When 6 November – 6.30pm for a 7pm dinner. Where the Coramba Hotel. Tickets will be $30 per person. Call Coramba Hotel for tickets or information 6654 4216.


VisualArts Artists living across the region have spent the last two years working and learning together as part of North Coast TAFE’s latest Diploma of Visual Arts class.


he finale of the course is an exciting exhibition that celebrates the creative journeys taken by the artists through several years of intensive study. The diverse and powerful works explore the human body as an emotional, spiritual and physical entity, using a variety of media including drawing, painting, printmaking, sculpture, and mixedmedia. Body: 13 Views is on at the Art Factory; opening night will be held on Saturday 2 November at 6pm. All welcome.

the plug! Body: 13 Views Art Factory Opening Night: Saturday 2 November, 6pm Exhibition: 2 - 22 Nov 2/151 Orlando St, Coffs Harbour. Phone: 6658 0300

Tell us about the journey that the visual arts diploma students have been on over the past few years? Most of us have been studying art for at least 6 years. It’s been a challenging and intensely personal journey of self discovery for each of us. We have been expanding our artistic knowledge, in a supportive environment, gaining confidence and validation. Coming from different backgrounds, we all express our unique ability

and different styles in our own way, producing varied and distinctive works at a professional standard. Working within a group and sharing ideas, techniques, insights and inspirations, we have enhanced our knowledge and application of the creative process. Most of us have found the journey a highly emotional experience. We have had to juggle work, family and life commitments to pursue our goals. We have appreciated the opportunity to develop our artistic skills through the professional tuition at TAFE. What have been the trials and tribulations the students have faced? It has been a roller coaster ride for everybody. With the uncertainties of the continuation of TAFE and a huge increase in fees, not all students were able to cope, reducing numbers in our group. Although all of us have been affected by things out of our control, we have come through stronger in our resolve and have been able to overcome our self doubt, self criticism of our ability

and have continued on our artistic endeavour with a positive outlook for the future. Their final exhibition, Body: 13 Views is exhibiting at the art factory. What can we expect? You will be surprised and intrigued by the stunning variety and individual responses to the theme of the human form. Prepare to be engaged and informed by the insightful, sometimes controversial, suggestive, emotive, thought provoking 2D and 3D works. The exhibition will feature drawing, printmaking, ceramics, painting, sculpture, mixed media and artist’s books. The exhibition is to be held from 2 - 22 November 2013 at The Art Factory, Orlando St, Coffs Harbour and will be open to the public on a daily basis. The opening night will be held on Saturday 2 November at 6pm – everyone is very welcome. All works exhibited will be available for sale at very reasonable prices.

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C h a r i t y Thursday 21 November 2013.

EVERYONE WELCOME Christmas time at Love & Kisses This year Love & Kisses is again living up to its reputation as the prettiest Christmas shop you’ll ever find. It’s easy to see that Judy loves Christmas, and she’s gone totally overboard this year. The shop is bursting at the seams with its biggest range of decorations yet – some quirky, some beautiful – and the best choice of nativities you’ll find under one roof anywhere ... even hand painted miniatures from El Salvador. So for your gifts for a school teacher, or a music teacher, for a precious grandchild, or a mother-in-law, for a work secret Santa, or for every special person on your Christmas list, be sure to go to Love & Kisses first. And do ask for ideas – they love to help. Customers say the thing they find most enjoyable and stresssaving about Christmas shopping at Love & Kisses is that they can always end up with something to fit their gift budget – even if it’s under $5. Do call in, just to have a look and enjoy the Christmas experience – you’ll be glad that you did. And don’t wait too long, as sometimes the best things get snapped up fast. When you need to give a gift with love and kisses, Love & Kisses is the very best place to go.

hat is Leukaemia Foundation Charity Golf Day, and how was the idea born? Each year, The Edge Coffs Harbour (The Edge) host a charity golf day at Bonville Golf Resort in support of the Leukaemia Foundation. There are many local families living with Leukaemia and unfortunately, some of those patients were not getting the treatment they needed due to transport difficulties (getting to and from the hospital).

Leukaemia Foundation and provide free practical and emotional support for local families living with Leukaemia. What is your objective for the day? We hope to another $10,000 for the Leukaemia Foundation, to assist them with their ongoing support to families undergoing treatment. We also intend on delivering another fun-filled business networking opportunity for our professional colleagues.

Why is The Edge such a big supporter of such an The Edge is event? The thought committed to giving of a local family not d ha e w ar Last ye is back to the local getting to and Th s. er ay pl 100 to ng community. from hospital for pi ho e ar e year w ayers pl 0 When the 12 cancer treatment 010 e ev achi s are am Te opportunity y. due to transport da e th r fo l busiarose to support difficulties made up of loca vidual the local branch really bothered nesses and indi NE IS of the Leukaemia us – we were players. EVERYO WELCOME!” Foundation by committed to raising well needed helping eliminate funds to help local this hurdle for local families – we jumped at it! families. Funds raised from our charity golf day also What success have you had go towards funding research to in the past? Funds raised from the improve treatments and find cures. inaugural Leukaemia Foundation

Charity Golf Day in 2011 helped to purchase a patient transport vehicle. This vehicle is used to help transport patients to and from treatment appointments. In 2012 we raised almost $10,000 to help keep the car on the road and support the 8 coffs coast focus.

The Leukaemia Foundation currently supports over 200 local families and makes a large difference to the lives of these families in challenging times. How many people in the past

generally participate? Can individuals play, or is it for business owners only? Last year we had 100 players. This year we are hoping to achieve 100-120 players for the day. Teams are made up of local businesses and individual players. EVERYONE IS WELCOME! A lot of local and national businesses utilise our charity golf day as a great business networking opportunity. If we're not able to attend on the day but still want to get behind this day, how can we show support? Donations can be made by visiting The Edge office. Alternatively, you can sponsor a hole – which includes your company banner on the green. All donations, great and small, are greatly appreciated.

the plug! 4 person ambrose event with Individual player and team options available. Attractive sponsorship opportunities also available for local businesses. When Thursday 21 November. Where Bonville Golf Resort. Registration and BBQ lunch 12pm for 1pm shotgun start. Contact Liz ,The Edge – 6659 9888

Lazy Runner Arrives at the coffs harbour Library

Australian fitness and weight-loss myth-buster Marie Bean - author of the popular ‘Lazy Runner’ will be at Coffs Harbour Library on Tuesday, November 26, to talk about her new book ‘Lazy Loser’.

Chmas Parrys Jewellers and Coffs Coast Health Club are looking for food and baby products.


our kind generosity will help the Women's Refuge, Coffs Harbour Accommodation Brokerage and Housing Support Services and Uniting Church Soup Kitchen. With your help, the team can make Christmas a great time for everyone.

All you need to do is drop in to either Parrys Jewellers or Coffs Coast Health Club and donate any of the following items; you can even make up your own packs and drop them in! In particular, the team is after: disposable nappies, baby cot sheets, baby food, baby powder, soft toys, baby blankets, booties, socks, bibs, wipes, baby lotion. For adults: tins of ham, small Christmas cakes, jelly, soup in cans, cans of drink, small puddings, lollies, nuts, cans of meatballs, long life milk, vegetables in cans, variety breakfast cereals. All cans need to have a pull ring please. Please add a few extra items to your weekly shopping and drop them in to us.

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acked with humour and insider tips based on years of experience, the entertaining book explodes the many assumptions shrouding the food, dieting, fitness and weight loss world. "Diets are only ever successful when we're on them,” says Marie. “Once we're off them, we put the weight straight back on, so it stands to reason that weight gain is caused by factors during the non-dieting phase of our life.”

We don't wake up one day eight or obese. w er ov tter We are getting fa t n' es do at slowly. Th e e'r w ay w e th mean is ng si eating or exerci ” d. wrong or ba

“Lazy Loser examines what these factors might be. So it's for folks who never want to go on another diet in their life! It's also for those who feel guilty and stressed about what and how much they eat, but who'd like to stop putting on weight by eating and moving differently without overhauling everything in their life – if only they knew how.” Marie said thanks to Australia's trend towards a 'buy-one-get-one-free' and ‘upsizing’ food culture, people were gradually putting on more weight. At the same time, they were being bamboozled by the confusing mass of information from the food and nutrition industry. She said people needed only to make minor lifestyle tweaks to get radically positive results. “We don't wake up one day overweight or obese. We are getting fatter slowly. That doesn't mean the way we're eating or exercising is wrong or bad. In fact, about 70 per cent of what we're doing is probably fine,” she said.

out “Being a 'lazy loser' is about ne or getting a handle on our one two weaknesses that are causing mayhem to our weight. We need uestions to ask ourselves the big questions utting on about why we're either putting the kilos or not managing to lose them.” Join Marie on Tuesday 26 November, 5.30pm - 7pm, att Coffs Harbour Library for the chance to hear her wisdom, learn her tips and purchase her book. 6648 4900

focusinterview There will be something for everyone to enjoy at the Festival of Sail to be held in January 2014 in


Coffs Harbour ... yacht racing, food and entertainment will provide a


nautical, tasty and fun atmosphere for all locals and holiday makers alike to sample, thanks to the Coffs Robin Croft - Owner Savouries with a Twist, Bob StJohn - Secretary Manager Yacht Club, Matthew Rogister - Executive Chef The Spare Chef, Eddie Delves - Ed's Tucker Box, Simon Chladil- Head Chef / Events Manager Coffs Harbour Racing Club.


hat is Festival of Sail? In January each year we have a very popular ocean race event which begins in Pittwater Sydney and ends in Coffs Harbour.

Saturday morning at 9am the StarFM “Sand Modelling Competition” will be on the Jetty beach, just north of the Jetty. Entry is again free and thanks to March’s Jetty Carnival there are some great prizes up for grabs.

The Pittwater to Coffs yacht race will be in its 33rd year in January 2014 and to help extend the festivities there will now be a whole range of events “Festival of Sail” in which everyone is welcomed to participate, not just those involved in the yachting.

“ Tastes of the Coffs Coast” the Festival’s premium event will be staged in the large marquee in front of the Yacht Club on Tuesday January 7th, Wednesday 8th and Thursday 9th. To round up our Festival there are then two fantastic live music nights, Friday 10th and Saturday 11th.

What are the dates of the festival and why these particular dates?

What are the three major events during the festival?

The Festival of Sail events start with the arrival of the leading yachts from Pittwater which are expected at Coffs on Friday January 3rd. The first event is the Birch, Carroll & Coyle’s “Movies on the Beach” which commences at sunset on the Jetty beach and entry is free.

We have three premium events as part of the Festival and we are confident you’ll enjoy them all. Tastes of the Coffs Coast – 3 nights January 7, 8 and 9. If you’d like to sample great food and wines from some of the best local restaurants, caterers and

wineries then Tastes of the Coffs Coast is the perfect opportunity for you to see what’s on offer in our beautiful part of the world. Be entertained by the Romaniacs original music which has been inspired by Gypsy, Folk, Latin, Celtic, Spanish and Eastern roots grooves. Tickets to enter this venue is just $10 per head ( must be over 18 to attend this event). Heroes from Heaven- Friday January 10 Prepare yourself for the ultimate theatrical stage show experience!!! The Heroes from Heaven is one of Australia’s best established and sought after live variety shows to date. This spectacular variety tribute show journeys you through Johnny O`Keefe,Dusty Springfield, Patsy Cline, Karen Carpenter, John Lennon, Johnny Cash, Buddy Holly, Roy Orbison - complimented by visually stunning "Las Vegas" and "Broadway Theatre" style costuming. Tickets can be bought at the pre-sale

Harbour Yacht Club ...

price of $27.50. Fabulous Seventies Show – Saturday January 11 Put on your Flares Put on your Platform Shoes Let`s go back to when Hair was Long When Love and Peace Ruled.....Back to the 70s. Tributes to Abba, Neil Diamond, John Lennon, Rod Stewart, Oliva Newton John, Van Morrison. The Love Generation show is made up of an outstanding cast of highly successful and well established Australian entertainers and Musicians. If you want to relive the Vibe and the Energy that was! Buy a ticket now at pre-sale price of $27.50. For more information on any of these events please go to Tickets are on sale now from either the Coffs Harbour Yacht Club or by simply ringing Kim on 6658 6666 (9am-3pm Mon-Fri).

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Karla rose & Candice Rose-O'Rourke


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Zulu Zephyr


Karla rose & Candice Rose-O'Rourke

ongratulations on the success so far for Zulu & Zephyr. How has it been working on the project? Zulu & Zephyr goes beyond just our project; it is more so an obsession – we are always thinking about our collection, perfecting it and building upon it. The label is very much an extension of our lives, so we are also living and breathing the brand and the dream! Tell us about Zulu & Zephyr and what the brand is about? Zulu & Zephyr is a label synonymous with a coastal lifestyle reflective of beautiful Australian terrain like that of the Mid North Coast. We offer a beautiful wardrobe for women – bikinis to leather pieces, easy dresses to denim. Beyond the clothing, our label is polished, with a penchant for expression. It’s a feeling, a mood and a moment – we are inspired by all of these things. Where and when did the idea come about for your own brand? And what made you take the leap of faith to create Zulu & Zephyr? We were literally walking along the beach when Karla proposed we go into business together and do what we have always done so well for other people, but for ourselves. She would take on the creative side and Candice would look after marketing. We would introduce Ben as our creative director, and the three of us would form the team. Would you say that growing up on the Mid-North Coast fuelled some of your inspirations? We grew up sunbaking and surfing at the beach day in day out, all summer long – the coast has always been a part of our family history. We grew up sunbaking and surfing that beach day in, day out, all summer long – it’s our family history. We would sit at Grandma's house, sunburnt and salty,

going through the albums of our mum, Vivienne, as a teenager, in awe of her bikinis and amazing outfits from the '70s that she would sew for herself and her friends. That alone has been a major influence on the label and how it was inspired.

are you working on currently? Candice is travelling Australia with the Fall/Winter 14 collection, hosting showings for our clients and looking after PR. Karla is working on the launch of Summer 13/14 into stores whilst concepting the Spring 14 collection. Together we are planning our next shoot, which includes casting a model, piecing together a campaign that reflects the next collection. It’s a nice mix of fun, stress, work, preparing and creating.

What are some of the highlights and challenges of working together as business partners and sisters? We are both very different and very much the same. We share the same vision for Zulu & Zephyr, and we prosper from that. Prickly BEYO N D TH E R moments? Sure, there are a CL OTH IN G, O U , ED SH few, but ultimately we trust LA BE L IS PO LI N T A CH N PE A H IT and support one another. We W N. IT ’S O SI ES FO R EX PR have our business meetings OOD A FE EL IN G, A M – W E whilst walking from Bondi to T A N D A M O M EN A LL Bronte each day, we have lots BY A R E IN SP IR ED S.” and lots of fun, and we often G IN TH O F TH ES E have Ben, our business partner, to bounce off and annoy.

Karla, you have a background in fashion design. Tell us a little about your career so far. I moved to Byron Bay after school and briefly studied clothing production in the countryside, before making the move to Sydney and landing an awesome design job with a renowned Australian label. I went on to launch the swimwear line, which became super successful and developed that until I knew it was time to say bon voyage and begin the journey of Zulu & Zephyr. I have been so fortunate in a sense of things just naturally happening, doors opening at the right time and the opportunities I’ve been handed. I have always known that this was the path I would follow, without putting too much thought into how it would come to be. It is great that you are both so creative. What

The brand is starting to make its way into the media now. Tell us some of the features you have been in? Zulu & Zephyr was recently featured on Vogue online. We have also been lucky enough to be profiled in Broadsheet, Frankie and our collection will be shot for the upcoming editions of Cleo, Shop 'Til You Drop, Women’s Fitness and Australian Women’s Weekly magazines.

Where will you be spending your summer? We will be spending our summer between Bondi, where we are based and Port Macquarie for family holidays. A little stint of camping at Seal Rocks or Byron Bay may be on the cards too! Who represents and carries Zulu & Zephyr? We work with some of Australia’s most beautiful boutiques who continue to support us and our designs. We share the racks with amazing designers like Zimmermann and sass & bide – so we feel super lucky. We can also find Zulu & Zephyr in Indonesia, LA, Miami and Hawaii. Where can we find Z&Z locally? You can shop both our apparel and swim collection at Uptown Local, Harbour Drive, Coffs Harbour – Micah and her team will be more than happy to look after you. Thanks girls, and congratulations! coffs coast focus 13


Dion Myers is the President of newly formed Coffs Coast Bodyboard Club. For almost a decade the bodyboarding community have been without a club … These sort of clubs are the grass roots for all sports persons - this team of dedicated, voluntary committee members are determined to support the up and coming bodyboarders and youth of the Coffs Harbour region to reach their bodyboarding dreams.

Dion Myers Coffs Coast


re you originally from Coffs Coast? I sure am. I grew up in Coffs with a great bunch of friends who like myself have moved away at some stage after school, but everyone always seemed to come back. It's a great part of the world to live in and having a young family now, an even better place to raise the kids in. How long have you been bodyboarding for? Growing up in Coffs I spent my life at the beaches here bodyboarding and surfing but started taking bodyboarding seriously around 14 years old – so for over 20 years now. And within those years I've free surfed and competed at some of the best waves in the world, from Pipeline in Hawaii, to Teahupoo in Tahiti, and none of it would have been possible if I hadn't started at a local club level. What is Coffs Coast Bodyboard Club? In a nutshell, it's the Coffs Coast's Club for bodyboarders of all age, and to compete against each other,


coffs coast focus.

we have 4 divisions: 'A' division for beginners, 'AA' division for intermediate riders, 'AAA' for advanced riders and also a dropknee division. We are hoping for more women to join, so we can run a women's division too. It's a really good way for people to redefine their riding skills, understand the fundamentals of a competition which can lead them onto a national or international level, meet new people but most of all, have a fun day out with family and friends. Anyone wishing to join for next year can contact us by email at ccba@hotmail. com or through the Facebook page of Coffs Coast Bodyboarding Association. Why and who did you start the club with? We got the ball rolling with the club after one of the local riders asked Doc from if he knew of any clubs functioning around Coffs. Not knowing if there was, he put out a post asking for anyone with interest in it and since the last club had folded many years ago, there was a void between clubs and competing along the coast.

Myself and Wylie Tynan got the ball rolling, and after a shaky start and a few meetings with the local bodyboarders, a committee was formed and the club was established. Voted in by the riders are the following committee members: President: Dion Myers, Vice President: Adam Rose, Treasurer: Jake Sharp, Secretary: Nikki Barnes and Public Officer: Wylie Tynan. On the committee we also have other members who submit their views and input at meetings from different perspectives to help us better our club and grow to be stronger at each competition; we have all volunteered our time to do this, and we are all in it for making the club as stong as possible. The club has picked up a couple of sponsors since we started, with Hogs Breath Café Coffs Harbour, North Wall Surf at the Jetty Marina and ibodyboard. – Amy, Joel and Brad have been great to us this year and hopefully will stick with us for years to come. What regions does the club cover? Our club


Photos by Adam Rose

Dion Myers

doesn't have a specific region that's marked out on a map, but we are trying to reach out to all riders from Port Macquarie to the QLD border who are keen to compete and have a fun day whilst learning new skills to better themselves. What is the role of the older guys in the club for the younger riders? The older guys in the club have a huge amount of experience nationally and internationally, which is a benefit to the younger riders with the knowledge they have with not just competing, but also fitness and strategy whilst competing. In previous Coffs clubs it's always been the older guys who were a pool of knowledge that the younger riders always asked questions of and learned all they could from to better their surfing styles and competition surfing. The National Titles are coming to Coffs Coast, November 11. Tell us about that … Mon 11 Nov to Sat 16 Nov 2013 – there are a few divisions: Open Women Bodyboard, Junior Boys Bodyboard 16-18, Open Men Bodyboard, Senior Men Bodyboard 23-35, Grom Bodyboard 10-13 years, Cadet Bodyboard 14-15 years, Open Drop Knee, Junior Women Bodyboard Under 18 years, Grand Masters Bodyboard Over 45 years, Masters Bodyboard Over 35 years. Also in the final 3 days of the event will be the Rebel Pro, an IBAA Men's 2-Star contest with a $10,000 AUD prize-purse. The contest will draw riders from all over Australia and beyond, but instead of competing for their state, riders will be vying for individual IBAA Rebel Pro Tour ranking points and also points towards a ranking on the prestigious IBA World Tour, so there will be high class riding displayed throughout the week. The Rebel Pro is open to all riders who want to compete, but for the National Titles you have to qualify through State Titles.

How many competitions has the club participated in this year? Being a fledgling club,, this year we have currently run three competitions with a 4th coming at the tail end of the National Titles and Rebel Pro on 17 November with the presentation held afterwards at Hogs Breath Café to announce the winners of that day and also for the year. So, we hope all our current members and families can make it to support one another and the club.

ose Where do you see ... and within th ed rf su ee the club in five years I've fr of e m so at years? I can see and competed ld, or w e th in es our club growing the best wav to i, ai Haw from Pipeline in to be a force to ti, and hi Ta in oo up Teah be reckoned with ve been ha ld none of it wou on the competiarted at st 't dn ha I possible if tion scene again. l. ” a lo cal club leve Many of our riders could do really well nationally and internationally if they want to follow that path. This club is the grass roots for that, and we have the knowledge for our riders to succeed at that level. If anyone wants to join or compete, we have a Facebook page running.

Where in your opinion is the best place to bodyboard on the Coffs Coast? Depending on wind and swell obviously, but Gallows and South Side Sawtell always have a wave to ride locally, but then if you're willing to travel there are breaks further North and South that are uncrowded that you could have the best surf of your life at. Thanks Dion. For more information, drop Dion a line via

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Thinking of a new website

Youth Recruitment Work Readiness Day Local high school students have the opportunity to participate in job interviews with local employers at a Youth Recruitment and Work Readiness Day facilitated by Youth Directions to be held in Coffs Harbour on Tuesday 12 November. Some of the participating businesses are using the day as an opportunity to screen for prospective part-time employees and Christmas holiday casuals. Others are happy to participate to assist young people develop essential work ready skills and to provide feedback around job interview preparation and performance. Anita Byrne, Managing Director of Employment Insight, will deliver some preparation workshops prior to the day, to assist students with work readiness (including interview tips, resume development, appropriate dress and social media protocols).

How does your website look on a mobile device? Recent statistics already show on average 20% to 35% of visitors to your site are on a mobile or tablet device.

Klaustel Phones & Data

We offer business telephone systems with no interest payment plans.

As mobile browsing becomes increasingly popular, there is a need to have websites that adapt to the device that your client is browsing on so that they get the same user experience on any device, be it a Full HD monitor, iPhone, Android phone or any of the tablets available on the market – each with different screen resolutions.

We offer business landline, internet and NBN, with the flexibility to style a plan to suit your business and offer great savings with VoIP telephone services.

Giant Media is now using Responsive Grid Technology, which allows your website content and layout to adjust to fit any device browser perfectly.

We are a truly local family owned and operated business.

Clients get the exact same content and functionality on their mobile or tablet as on their home computer.

Klaustel Phones and Data have been servicing the Coffs Coast and surrounding areas for over 15 years.

Park Beach Plaza and Park Beach Home Base are strongly supporting this event and are kindly providing a professional venue for the day as well as promoting the event to its retailers and suppliers.

We offer wireless headsets and long range cordless phones.

The Coffs/Clarence Careers Advisers Association (which includes local Government and non-Government schools) is also supporting the event, with careers advisers encouraging students to participate and assisting them to prepare for the day.

So if you are starting out, relocating, expanding or simply upgrading, we can look after all your telecommunication needs just by calling our local number: (02) 6651 5288.

High school students wishing to participate in the day can register online at – (places are limited).

16 coffs coast focus.

We are Krone certified data cabling installers, offering a 15 year warranty on Krone.

And remember, always get a second opinion before signing any contracts. Check out our website:

This is achieved through clever use of proportion-based CSS grid systems and flexible content. Instead of paying for an uninformative, stripped down mobile website which can be frustrating for users and cause unnecessary redirecting away from your full website content, get one website that works and looks great on every device. To see an example of a Responsive Grid Website, just visit on any of your devices!

There's a new roof The Coffs Harbour Regional Conservatorium Performance Space now has a new roof! We are moving towards being able to hold musical performances within our own premises, thanks to funding provided by a NSW Government Building Partnerships Grant. We have replaced the (very) leaky roof over the space we have been working towards being able to use since moving to our permanent home in 2010. This is the first substantial work we have been able to afford and is fundamental to the ongoing use of our space. The next stage is to repair the air-conditioning for the space, which will support 200+ people to legally occupy the venue, for all types of performances. This will enable us to raise funds to complete the 178-seat performance space, being Stage Two of this important community asset. On the list for donations is lighting, wall coverings, building work, acoustic treatment, electrical work, and seating additional to the 56 seats donated to date by our generous 'Con' tributors. In 2014, we will start holding public performances within this space and finally be able to showcase the talents of our students, tutors and community friends in our own space for the first time in our 30-year history.

Speedy Lube You and your family’s happiness and safety is our first priority. Your motor vehicle is the second most expensive item you are likely to purchase. It is important to have it serviced and maintained by professional tradesmen. Your safety is paramount when using highly skilled, licenced technicians. With the latest equipment, quality oil and parts, you are assured trouble free motoring. Every service comes with a written report and guarantee. So why use SPEEDY LUBE? We offer a drive through, fixed price, while you wait service with no hidden extra costs, saving you time and money. With every service, you receive 6 months roadside assist absolutely free. At Speedy Lube we have been servicing vehicles just like yours for over 26 years – most makes and models of cars, light trucks, vans, all wheel drive, 4 wheel drive and SUV. All minor services are drive though, fixed price, while you wait. Major log book services may require more parts and work, therefore a bit more time – best to ring and book in for these. Ring or drive in now, and our friendly service advisers can give you a very accurate estimate of cost and time required.

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Artist: Bronwyn Brenton


Bronwyn Brenton and Teresa Cristina Cowley have a couple of things in common: they have a passion for art and both have fallen in love with Bellingen. The girls' latest project is exhibiting artworks at the Federal Hotel in Bellingen. These busy ladies juggle full-time jobs and young

Bnwyn Brenn


here are you from? I was born in Sydney in 1974 and spent the first 9 years of my life in Mount Colah, when the family moved to the Upper Macleay Valley for a tree change. In 1993 I moved to Newcastle to study Visual Arts at the University of Newcastle … then Sydney for a year … Adelaide for 3 … Melbourne for 4 years, before moving to beautiful Bellingen. What do you love about living in Bellingen? I remember living in Melbourne and making the long journey by car to visit my sister in Bellingen at Christmas time in 2002. The air was thick with humidity, we were surrounded by lush plants and the orchestral sounds of crickets and frogs provided such a contrast to what I had become used to whilst living in Melbourne. Walking down the main street of Bellingen brought together a sense of community, creativity and the comforts of metropolitan life; I was in a regional town that fed the soul. The magic of the Promised Land and beaches only cemented in my mind that

18 coffs coast focus.

this would one day become my home and in 2004 with a 4 month old baby girl, this became a reality. I am reminded each afternoon as I drive towards Old Man Dreaming after working in Coffs Harbor that I live in a very special part of the world, and there is no other place I would rather bring up my children. Describe your artistic style … My style has developed over the years through experimenting with different mediums and techniques. Currently I am exploring colours and patterns through a layering process. My latest fascination is leaves and branches and what happens when an outlined branch defines a space, allowing patterned imagery to push through. Check out my website for my previous works at Where does your passion for art derive? My parents surrounded us with inspiration. Much of my exposure to creativity as a young one was that of a musical nature. I have fond memories of going to Folk Festivals around NSW, some of which my parents played at. We were encouraged to explore and be adventurous and were not insulated from the outside world. I took up violin when I was

families. Here is their story …

10 and unfortunately wasn’t equipped with a musical gene, so for the sake of everyone’s sanity (including the dogs) my parents traded the violin for some art materials, and then I became lost in this whole other world. What painting techniques do you use? At the moment I am using acrylics, and art pens for my canvases and watercolour and art pens for works on paper. Some of my canvases have many layers of paint with different patterns pushing through each layer; the top layer is an outline of branches and leaves, with the negative areas of the artwork filled in with art pen. What are you looking forward to most about your exhibition? Catching up with friends! But seriously, having a deadline is the best way to churn out some quality work and having the opportunity to showcase what I have been developing is something that I’m excited about. Why did you decide to exhibit together? Teresa invited me to be part of the exhibition, and I felt honoured that she considered me. Thanks Bronwyn.


Teresa Cina Cowley


here are you originally from? I was born to Portuguese parents in Lorenze Marques, Mozambique, in 1972. It was a Portuguese colony back then. When I was three, our family moved to Lisbon, Portugal.

first set eyes on Bellingen's Waterfall Way, Lavender's Bridge and the town's line of jacaranda trees. It was all very magical. I will never forget driving over the bridge and spotting a lady dressed as a fairy strolling down the street. I have always thought Bellingen town almost fairy-like. The community spirit here is very rich and the exchange of ideas on healthy and organic living is very inspiring. w

I suppose this is


We headed to Australia This was most certainly . the magic begins when I was almost where I longed to bring n from I take inspiratio tists do. seven and my brother, up my daughter, India. It ar nature, as many years of Nuno, was four. Dad is always a special treat The last couple me co be ve ha had become the new to be in and amongst gs my paintin er th ei by editor of the Portuguese ed the beauty of the Never dominat s.” ee tr or s newspaper in Sydney. My Never Creek out at the flower mum didn't speak a word Promised Land. The fact of English when we first that Bellingen is also only a arrived; however, she quickly quick fifteen minute drive to the learnt, as talking is her favourite coast is always a bonus. Making pastime! I grew up in suburban that special trek to Jetty Beach and Sydney and didn't move to Bellingen until I Muttonbird Island, you are always guaranteed was pregnant with my daughter, India, in 2007. an adventure. I feel very blessed that opportunity has granted me the ability to live on the magnificent What brought you to the Coffs Coast? My Coffs Coast. friends, Natalie and Claude, invited me to the three day Bellingen Global Music Festival back in 2002. I was completely mesmerised, transfixed even – when I

How did you first develop an interest in art? From a very young age drawing was a wonderful

pastime for me. I would draw princesses and castles at school when I was five or six and give the pictures away as presents to favoured classmates. Painting on canvas is also a great way for me to become lost in the moment and watch how the canvas takes form. Painting allows you to create worlds that can only exist in your mind, and I love that. I don't always have a plan when I begin a painting. I suppose this is how the magic begins. I take inspiration from nature, as many artists do. The last couple of years my paintings have become dominated by either flowers or trees. What are your qualifications, or are you self taught? I studied visual arts for the Higher School Certificate and then I went on to study Fashion Design at the National Art School in East Sydney. I studied Visual Problem Solving and Design as part of my Commerce Degree at the University of New England, Armidale. I also studied Visual Arts at the Coffs Harbour TAFE campus in 2011, which was a bundle of fun! In many respects, however, practicing different painting techniques and design have been self taught. When and where is your exhibition? Saturday 7 December 2013 to mid January 2014. Federal Hotel, Bellingen NSW. Thanks Teresa.

coffs coast focus 19

Coffs Coast Coffs

'Death by Brownie' — chocolate coated brownie with brownie ice cream and white chocolate gelato from Zulu's Restaurant & Bar.

eat. Dining Guide is available for iPhone & Android App Store.

20 coffs coast focus.

eat. Seaview Tavern

Tenari Sushi

The Seaview Tavern Family Bistro is open 7 days a week for lunch and dinner. In between we have a great little bar snacks menu – so you are always able to get a great feed.

Sarong Bar & Restaurant Have a yen for amazing Japanese food? Well, you no longer need fly to Osaka, because Makio and Makiko are right here in Sawtell, preparing the dishes of their homeland, with flavours and textures that will delight both the well 'travelled foodie' and those eager to experience authentic Japanese cuisine at its very best. Along with Udon, Sukiyaki and Yakitori, the kitchen cooks four different Bento Boxes daily. Choose from Wagyu Beef, Chicken Teriyaki, Vegetarian or Sushi, Sashimi and Tempura. After dark the menu explodes into our fantastic pan Asian selection. Curries, stir fries and a great range of small plates – perfect to share over a drink.

After the winter months and being warmed by our open fires inside, or alfresco in our large beer garden, warmed by mushroom heaters, the warmer weather continues to make it a great place to dine all year round. Our $10 meal deals make us the popular choice from Monday through to Friday, plus we have daily blackboard specials sure to please even the fussiest of palates. We also do takeaway meals – please ring through your order on 6654 1206.

Chefs Makiko & Maiko.

Head Chef Paul Lynch.

51 River St, Woolgoolga t 6654 1206 w fb

1/24 First Avenue Sawtell t 6658 5857 open Lunch 11:30am – 2:30pm Monday – Friday Dinner From 5pm Monday – Saturday

open: 7 days, noon – 3pm and 5pm – 8.30pm (extended trading for daylight savings).

Zulu’s Restaurant & Bar

Flooded Gums Restaurant

Summer has come early, and so has our summer menu ... it's kind of like a beach holiday in Kenya ...with Willy Wonka as your host...

1 ‘Hat’ Flooded Gums Restaurant at Bonville Golf Resort Just 10 minutes south of the Coffs CBD, the Flooded Gums is a Winner of 1 ‘Chef’s Hat’ in the 2013 & 2014 Sydney Morning Herald Good Food Guides & 2 ‘Goblets in the 2012 & 2013 Fine Wine Partners Wine List of the Year, offering an unmatched combination of setting, atmosphere, food and wine.

Check it out at

Our team of talented chefs have created modern Australian menus for your enjoyment across breakfast, lunch and dinner 7 days a week. Chef Joel McCulla.

27 Grafton Street, Coffs Harbour (Pacific Highway) t 6652 1588 w open: Breakfast: Monday – Friday, 7am – 9am. Dinner: Monday – Saturday, 6pm – late.

Come and experience ‘Hat’ dining at beautiful Bonville today.

North Bonville Road, Bonville t 6653 4002 w open: 7 days, bookings essential for breakfast, lunch and dinner.

coffs coast focus 21

eat. Fishos Seafood Bar & Grill NOW OPEN for Breakfast Wednesdays and weekends from 7.30am! Serving mouth-watering breakfast delights like Fishos corn fritters, breakfast mezze plate, banana split crepes and eggs Benny, just to name a few, Fishos Seafood Bar & Grill is the newest breakfast spot on the Coffs Coast. Come and experience the difference at Fishos Seafood Bar & Grill, with the best ocean views around. Whether it’s for breakfast, lunch or dinner – we’d love to see you at the Fishos! VISIT OUR NEW WEBSITE FOR THE LATEST!

Bluebottles Brasserie Open for breakfast and lunch 7 days a week and for dinner Friday and Saturday nights. Book early for your Christmas functions (bookings accepted for any night) Join us for another spectacular show by Oxygen Mask Productions on 15 and 16 November. The team will be performing hilarious sketches by Dudley Moore and Rowan Atkinson. Head Chef Jason Watterson.

Head Chef Gerard Geerligs.

3 course meal & show $60/hd. Bookings essential on 6654 1962. Like us on Facebook. Simply search for Bluebottles.

1 Jordan Esplanade, Coffs Harbour t 6652 1534 w open: 7 days. Lunch and dinner and for breakfast from 7.30am on Saturday, Sunday and Wednesday.

Bacio Café We welcome the warmer weather and count down to summer with delicious juices, smoothies, fresh salads, and our new summer menu. We are now also open on the weekend for breakfast & lunch. Also ... if you are looking for a relaxed place to sit with your little ones we have a kids corner, colouring, bubbles, kids meal deal & high chairs available. Sit and watch the towns passers-by and enjoy something fresh and tasty.

Shops 1 & 2, 53 Beach St, Woolgoolga t 6654 1962 open Breakfast and lunch daily. Dinner Friday and Saturday.

Horizons Restaurant & Bar SUMMER IS ON THE HORIZON. Try our new menu: be tempted with the scallops ceviche on a fennel, apple and walnut salad with dill infused oil, or prosciutto wrapped chicken roulade filled with spinach, asparagus and gruyere, pine nut stuffed zucchini flower. Remember to leave room for dessert, with the decedent bannoffee sundae ... yum! BOOK NOW FOR YOUR WORK XMAS PARTY. TAKE THE WORK OUT OF CHRISTMAS DAY. Join us for Coffs Harbour's biggest Christmas party with a huge festive buffet lunch and entertainment – taking bookings now. Overlooking the pool and taking in the coastal views ... guests are able to dine alfresco on the terrace or in air conditioned comfort. Horizons Bar has fabulous cocktails and happy hour 5 - 6pm daily.

Owners Lara and Craig. Clinton Hunter Head Chef.

9 Harbour Drive, Coffs Harbour t 6650 0499 w open: Monday to Friday 8am-4pm. Saturday 9am-2pm

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Opal Cove Resort, Opal Boulevard, Coffs Harbour t 6651 0510 open: Breakfast, lunch and dinner – 7 days a week. Bookings recommended.

eat. Pasfields Restaurant Bar Deck

Cardamom poached tamarillo with genoise sponge and Malibu ice cream

Macauleys Restaurant We LOVE summer at Macauleys Restaurant, and our new summer menu showcases the wonderful array of summer fruit available in this region during our favourite season.

In a spectacular setting high on the hill at Paradise Palms Resort, the newly renovated Pasfields Restaurant Bar Deck Function Centre (ex Beaches & Rum Runners) is now open and offering a complete dining experience. Fine dining such as Two Tails: crocodile and Balmain Bug tails, casual bar snacks such as nachos and wedges, amazing cocktails and bar or takeaway pizzas are on offer.

Imagine desserts that are a sensory explosion of all things tropical – wonderful fresh and zesty flavors that excite the palate. Our cardamom poached tamarillo with genoise sponge and Malibu ice cream is just one of the NEW items on our summer menu, which you can check out on our brand new website at:

The exquisitely renovated restaurant and/ or deck provide the perfect setting for weddings (with Chapel too), Christmas parties and functions. Now with Social Sundays to unwind, with relaxing solo and bands in the background on the deck while tasting all day tapas, pizza ... and daily happy hour 4.30pm - 6pm Come and try the delicious new grilled seafood platter for 1 or 2, $50 / $95. The perfect spot for a Christmas lunch or dinner: casual platters, canapes, à la carte or buffet.

Head Chef Craig Clarke.

675 Pacific Highway, Korora t 6653 7710 w

99 Park Beach Road, Coffs Harbour t 6652 5970 w

open: Dinner 7 nights from 5pm, Weekend breakfasts. Lunch Thurs - Sun.

The Lot.

open: Tuesday to Saturday from 6pm.

Wholly Cow Café Are you looking for something different and healthy? Wholly Cow offers a unique dining experience in Sawtell. Fresh, healthy, local and delicious! The burgers, wraps and sandwiches are all made fresh to order, the old fashioned way using the freshest local produce whenever they can. Everything is handmade, so they know what goes into everything! All items on the menu are available all day, including breakfast! Dine-in, takeaway and BYO. They are bringing back good old fashioned burgers, where you can taste the freshness of the ingredients. Their motto is simple – ‘burgers how they should taste'!

Finz on The Beach Located at BreakFree Aanuka Beach Resort, Finz Restaurant boasts stunning elevated ocean views and is the perfect setting for a romantic dinner for two, after work drinks or even your end of year Christmas party. Showcasing seasonal, fresh produce, you will have your senses delighted! Our new summer menu will be launched in the coming weeks, so keep your eye open for this exciting new showcase of gorgeous summer selections.

Owners Michelle & Ricky Lee

2/39 First Avenue, Sawtell t 6658 2682 w open: Monday to Saturday, 7am to 5pm. Sunday and public holidays, 7am to 3pm.

You can now make your dinner reservation online with DIMMI, visit our website or simply call (02) 6652 7555.

Executive Chef Tim McClay-Talivai

Breakfree Aanuka Beach Resort 11 Firman Drive, Coffs Harbour t 6650 2400 w open: from 6pm, 7 days a week. coffs coast focus



Café TREEO Sawtell Having recently celebrated their second birthday, Café TREEO is still going strong, and it’s not hard to see why. Serving an all day breakfast, you’ll find new delicacies on the recently launched summer menu, including mouth watering blueberry cheesecake waffles and the not-to-be-missed raspberry and coconut pancakes with lemon curd and double cream. The lunch menu has seen a return of their famous pan-roasted parmesan gnocchi, along with some new creations that have to be tasted to be believed, such as the lemon and mint marinated lamb salad or the citrus cured Tasmanian Salmon.



To view the full menu, visit – or follow them on Facebook for the latest updates.

Owner/Chef Duncan Elliot.

18 First Ave, Sawtell t 6653 1099 fb CafeTreeo open: 7 days from 7am for breakfast and lunch.

The Pier Hotel Waves @ The Pier Hotel offers our brand new spring lunch and dinner menus. Dave has come up with some exciting new dishes, including the mouth watering, locally sourced coconut prawns, which are sure to be a massive hit. We still offer the best value lunches on the coast, starting at $10 and a great range of tap beers and quality wines, available 7 days per week.

Kieran Hogan is the Licensee at locally owned The Pier Hotel. There are lots of new and exciting things happening at The Pier Hotel, including stage one of renovations and brand new boutique accommodation. What is your day job? I am the Licensee of The Pier Hotel in Coffs Harbour.

We have plenty of exciting things happening at The Pier Hotel. Stage one of our renovations are complete, and the new What do you love about working on the accommodation is looking superb. We have just launched brand new lunch and dinner Coffs Coast? menus, and we have some great What’s not to love? The lifestyle, live entertainment lined the weather, the people all up for Thursday, Friday make living on the Coffs and Saturday nights Coast amazing. We ng ki or over the summer w have it all here, and I I first started as w I le months. certainly appreciate in pubs whi how lucky I am to live in such a beautiful part of the world. My line of work has allowed me to meet plenty of interesting characters living in or passing through these parts.

Head Chef Dave Newick.

Cnr Harbour Dr and Camperdown St, Coffs Harbour hotel 6652 2110 bistro 6651 8222 Open: lunch 11.30am - 2.30pm, dinner 5.30pm 8.30pm, 7 days a week.

sity in attending univer art at st a t go Armidale. I el to ot H ll bu te The Whi king money; earn some drin back then little did I know into a rn that it would tu ” e. career for m

How did you get involved in hospitality? I first started working in pubs while I was attending university in Armidale. I got a start at The Whitebull Hotel to earn some drinking money; little did I know back then that it would turn into a career for me. What’s new at The Pier?

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What can we expect for summer at the Pier Hotel? You can expect the same great service from our fantastic staff, delicious meals from Dave and the team at Waves Bistro and a friendly relaxed atmosphere with great live music, sport and racing all throughout summer. Keep an eye out for our new loyalty program launching soon and an exciting new prize draw on Friday nights. Thanks Kieran.

focusinterview. with Joel McCulla from Zulu’s



AT ’ S I N

In Season

It's something that still fills me with giddy cchildish hildish glee glee, and growing up in rural Queensland, it symbolises summer to me! The beginning of watermelon season.


Lync Seaview Tav

Even though they are generally available all year round, nothing beats summer melons; their colour is so much brighter, their flesh so much more dense, sweet and flavoursome. They are a course in themselves, drinking and eating at the same time! But I have two truly favourite things to do with watermelon through the summer months – a watermelon and fetta salad (garnished with limes, Spanish onion and coriander) and pickled watermelon skin. Take some of this beautiful summer weather and bottle it up for autumn! Or for something truly simple, cut into cubes and freeze; watermelon ice cubes are a great summery influence on any cocktail! To continue reading about unique ingredients, including a few useful tips and recipes, visit my blog on the Zulu’s Restaurant & Bar website:


Meet Paul Lynch, Head Chef from Seaview Tavern. Paul tells us some of his favourite things about his role and working in Woolgoolga ...

Artii di ESPRESSO.

here are you from? How did you become the chef at Seaview Tavern? I am Woolgoolga born and bred. I travelled around when I was younger and then moved back to town about eight years ago. I started casual work at the Seaview Tavern, one thing led to another, and I was dropped in to the Head Chef position. What do you like the most about working at Seaview Tavern? Woolgoolga is still a small town, and the majority of our customers are from the local area. I have grown up with many of my customers and am now looking after them and their children when they come in for a meal. I know a lot of the local farmers and suppliers, and I love using the fresh local produce wherever possible. Are the $10 meals only on for lunch? We offer $10 specials for both lunch and dinner, Monday to Friday, and some exceptional value $15 specials on the weekends. What does your menu consist of?

The Seaview Tavern Bistro has a base menu consisting of all the usual 'pub bistro' favourites and a few of our own in house specialities (you should try the salt and pepper squid). We also run daily specials ranging from fresh fish and seafood, salads, pastas, curries and a host of other specials depending on seasonality and availability. What's your favourite thing on the menu? Personally, I love the baby back ribs we use as a special on a semi regular basis. Other than that, our daily salad special is always fresh and the Thai beef salad is another favourite. Do you cater for end of year parties or Christmas parties? We cater for functions all year round. We have a purpose built function room, and summer is our busiest time. We still have some availabilities for this season, so jump on our website and send through your inquiry. 7 days, noon - 3pm and 5pm - 9pm. 51 River Street, Woolgoolga. Phone: 6654 1206.

So, what's been happening in the Artisti Di Espresso camp? Well, it has been a very busy two years. We have won three coffee roasting silver medals for three different coffees in three different competitions. Our wholesale customer base has more than tripled, and the support from the public has been outstanding. The ability to provide training direct to our customers and adjust our products from their feedback has been invaluable. Where does your passion for coffee derive? I studied hospitality here in Coffs Harbour in 2000. The natural progression was to follow my wife, Liz, who is a chef, into our dream of owning a café. I had to step up with the coffee – six years later, my blood type is caffeine! What makes the perfect cup of coffee? There are so many little steps in making the perfect cup. It starts with having a great product, well maintained coffee equipment and ongoing support and training from your coffee supplier to keep up with this fast moving industry. It's an endless journey we are excited to be on. What do you love the most about your

business? I’d say we have a great team working for Artisti, but really it’s a family. The past few months have been tough – their undivided support for each other has amazed me. They say when the times get tough, the tough get going! Well, we need to put the brakes on, as it's been full steam ahead! Our family’s coffee culture is contagious. If someone wants your services, how can we contact you? Visit our roastery at Unit 9/ 21-23 Hurley Drive, Coffs Harbour or at the Coffs Harbour Growers Market every Thursday to get your hands on our fresh roasts. We have online ordering, machine sales and more at It sounds like Artisti Coffee is moving forward; what’s in store for 2014? Well, there are still two months left in this year, and we are excited to be opening our new roastery showcasing what the world of coffee is all about! A hands on experience for all … Artisti Di Espresso 9/21-23 Hurley Drive, Coffs Harbour., coffs coast focus 25

focusinterview. L-R Lizzy Tune, Samantha Lagettie. Photo by Di O’Ferrall.


st a o C offs


Secret Garden Imagine, if you can, being a young person in a foreign country and finding that not only your parents, but everyone you know has died of cholera. Now imagine that you are whisked away to another country that you are unfamiliar with, to live with a relative you have never met. Then, add the fact that you are a constant reminder of the loss and heartache that fills the house. This is how the story of Mary Lennox starts. Will Mary unlock the secrets of the house and garden and discover who is crying in the night? In this production of The Secret Garden, thirteen-year-olds Sam Lagettie and Lizzy Tune give an oustanding performance as Mary. This is a huge challenge for a young performer, hardly ever off stage and with some complex songs, along with the dramatic demands. Surrounded by a strong supporting cast, as well as some truly exceptional vocal performances, this production is a show you won’t want to miss, particularly the unusual treat of a baritone/ tenor duet in the incredible Lily’s Eyes – guaranteed to give you goose bumps. This story is about love and loss, about giving, discovering, yearning and belonging, and we guarantee that even the most curmudgeonly of theatre-goers will be moved and uplifted.

26 coffs coast focus.

Dancing With Coffs Coast Stars 2014 is set to be an amazing event. Beingg held for the fourth consecutive ve year at C.ex Coffs, 1st February uary will see over 400 guests support upport and cheer on ten couples ples while they sashay and d spin on the dance floor. The he event fundraises on behalf of Cancer Council NSW SW and boasts a great variety y of dance styles to enjoy..

arol Myers, Pacific n Dance Centre, has been involved in the event since its inception. She got involved to honour her family, friends and acquaintances who have been touched by cancer. Carol is coaching Bridgette Vartiainen, owner of Red Sparrow Tea Company. Bridgette is dancing the jive and cha cha with one of Carol's students. Bridgette is hosting a beautiful High Tea Smorgasbord in Coffs Central Food Court, the afternoon of Sunday 17 November. Featuring a Chinese tea ceremony, tea leaf reading, raffle, children's activities and more, this event is perfect for the whole family! For ticket purchases and offers of assistance, please contact Bridgette at Red Sparrow Tea on 6652 5774. Carol Young, Woolgoolga Dance Studios, has witnessed first hand through family and friends who have had cancer the amazing nurses and doctors who care for cancer patients. Carol is dancing with NSW Police Forensic Investigator Nicole Martin. To fundraise, Nicole is currently running a Mega Christmas Raffle, and on 11 January will be hosting a Fashion Parade and Auction at Mangrove Jacks. Lara Berry, a retired dance teacher who now owns Toll Coffs Harbour: after having a great time dancing cabaret two years ago, Lara is back and looking forward to another fun-filled routine. This year she is disco dancing with

Steve Allen Allen, owner of Urunga Amcal Pharmacy. Steve tragically lost his mum just four months after her diagnosis with gall bladder cancer last year. Steve is hosting ‘A Day At The Races By The River’, Saturday 2 November at 4pm. For ticket purchases, go to Urunga Amcal Pharmacy. Graham Muggleton, Coffs Latin Rhythms, specialises in Zouk and holds beginner lessons on Thursdays at C.ex Coffs. He will be partnering Vicky Hunter, Board Member for Coffs Harbour Racing Club. Vicki is hosting arden Party on Sunday 10 a fabulous Garden d is also hold ding a mega November and holding eat fishing tr rips to be won. raffle, with great trips zle Rockers, Dale Smith, Razzle Dazz Dazzle ginners cours ses who holds beginners courses he year, has b een involved throughout the been ry beginning. with DWCCS from the ver very g Lindy Hop with Dale is dancing rom The Edge Cherie Parik from ome Commercial. Cherie has so some sing events fo or great fundraising for njoy. everyone to enjoy. owls, BBQ & Ben Barefoot Bowls, Francis @ Parkk Beach Bowls ay 3 Nov; ‘Ho oey Club on Sunday ‘Hoey & Cherie Do Their Thing For Cancer’ @ Hoey Moey on Friday 15 Nov – great prizes up for grabs! Or join Peppa Pig at Tabatinga on Friday 8 s' disco. Nov for a kids' For further details about all the

stars' fundraising events, please visit the Dancing With Coffs Coast Stars facebook page at dancingwithcoffscoaststars or call Fiona at Cancer Council NSW on 6659 8402. To donate, go to www.doyourthing. and search Coffs Harbour to find the stars' individual fundraising pages. As in previous years, there will be an auction on the night. We are so pleased to have long time sponsors Parrys Jewellers back this year, creating a stunning handmade pendant especially for DWCCS.

It's Party Season! A&A Party Hire Specialists ccan offer a complete food, decorations, games, party package, including fo more available for your event. amusements, hosts and mo

Bringing you Mike McClellan

Our Mobile Petting Farm can ccome to you for a visit with our very friendly animals. We have goats, sheep/lambs, alpaca, mini pig, pony and rabbit.

The Jetty Memorial Theatre brings you some classic

engaging, hands-on experience with Each child will have an engagi patting and grooming them. All the the animals by feeding, pattin the children can get up close and animals are hand raised, so th personal with them.

‘national asset’, will be playing us some classics and new

hiring our miniature horse, Ben, for Something to consider is hirin PONY PARTY, complete with all the your very own MY LITTLE PON MY LITTLE PONY decorations and your own pony to ride – a little girl's dream come true. This year we are also offering COOKING parties, where the kids will learn how to prepare prepare, cook and eat some great treats. weather we have a GIANT To cool down in this hot weat WATERSLIDE, 12 m long by 6 m high. Great for parties, and both kids and adults love it.

entertainment and exciting news this month … On Saturday 2 November, Mike McClellan, praised as a material. Enjoy this performance from one of our finest singer songwriters for one night only. From Friday 8 November to Sunday 1 December, Coffs Harbour Musical Comedy Company will delight audiences with their latest production: The Secret Garden. Based on the novel, this enchanting classic is brought to life in a beautifully haunting musical, with music from a live band. We are delighted that next month we will be hosting the Coffs Coast Inclusive Community Concert to celebrate International Day for People with Disability, featuring talented local performers and special guest pianist David Helfgott.

We also have jumping castles, sumo suits, children’s characters (Elmo, Cinderella, clowns and more), popcorn machines and more.

… and get ready for a summer of quality art house cinema,

We are available to hire for parties, weddings, fetes, corporate and social events.

classics and recent releases … watch this space for more news!

Phone or email for a full product and price list: 6653 6262.

com now for further details.

as we bring cinema back to the Jetty Theatre in January, with the latest in screen and sound technology and a program of Experience the excitement this month; visit www.jettytheatre.


Sat 2nd November Enjoy one of Austrtalia’s most talented singer songwriters for one special night...

Nov 8th - Dec 1st



Sat Dec 7th Box office hours Tuesday to Friday 12 noon - 4pm | 02 6652 8088 337 Harbour Drive

A celebration of inclusive community talent with a special guest performance.

Proudly supported by

jetty memorial theatre

SEASON 2013 coffs coast focus 27


Photography: Damon Leach

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The 2013 Coffs Harbour


focusinterview. with Carole Beros from Le Dāin Designs

A glitzy and swish affair is about to be staged at the end of the month on Saturday 30 November ... the 2013 Coffs Harbour Mayoral Ball, our premier social event organised to highlight and raise funds for the Ronald McDonald House Educational Pathways Project. This project is directly benefiting local children who are suffering from long term illnesses.


had the pleasure of interviewing the charming Mayor of Coffs Harbour, Councillor Denise Knight, to get some inside information about this celebratory event.

It's been twelve months since you've been appointed into your position as the Mayor of Coffs Harbour. It's certainly been a busy year for you and the Coffs Coast. This is most definitely a cause for celebration! The 2013 Coffs Harbour Mayoral Ball will definitely be a celebration of a very full first year. Nearly every weekend has involved either a conference or a festival! All these events bring people together and encourage tourists to come and enjoy our beautiful Coffs Coast. There is something here for people of all ages. What better way to say that we love the Coffs Coast than to celebrate with a Ball! Everyone is invited to join us on this special occasion. I hear this event is also raising funds for a particular charity. Please tell us a bit about that? We are donating the funds raised to support the services and the education of our local children at The Ronald McDonald House. The cause is the Pathways Project, which supports local families with children who are suffering from long term illnesses. Is this the first time The Coffs Coast has thrown a Mayoral Ball? No, the former Mayor Jenny Bonfield hosted several successful Mayoral Ball events during her time on Council. But this is the first Mayoral Ball in ten years.

What can we expect on this glamorous night? The night will be filled with dancing, entertainment and enjoying the company of friends and maybe making some new ones. Upon arrival, guests will be welcomed by a doorman into the sensational Novotel Coffs Harbour Pacific Bay Resort.

so ladies please frock up in your most glamorous flapper gowns and gentlemen, make sure you are best described as dapper! The talented photographer Bruce Thomas will be on hand to capture the moment and will also have a sensational vintage camera display.

Is it only business owners who can attend, or is it open g Talk us through the tin We are dona to the public? Everyone is to ed is entertainment on ra s the fund d welcome to purchase tickets an es ic rv the night? It will be se support the cal lo r and celebrate with us all. ou of n io an extremely exciting at the educ nald Ro While we are on the topic e Th at night with acrobats and n re child se. The cause ou of local businesses, I would H d al on dancers. There will also cD M Project, which like to take this opportunity be a Jazz trio led by is the Pathways ilies with m to thank the business supports local fa ffering Sarai Tearani, who will e su community for being so children who ar be entertaining the guests nesses.” ill generous and fully supporting from long term as they mingle and enjoy this wonderful event. delicious hors d'oeuvres. Later on in the evening, after enjoying This all sounds amazing! How a sumptuous two course dinner, it will can we purchase tickets for the be time for kicking up our heels and having event? Tickets are available from the Coffs some fun. We have sensational music from Paul Harbour Jetty Memorial Theatre and online on the Christies ‘Rockhouse’, featuring members of Theatre’s booking site. Mondo Rock, Party Boys, Rose Tattoo, Dragon If we can’t attend this fabulous evening, how can and Jimmy Barnes Band. I am positive they will keep we support and stay in touch with this event? us all up and on our feet dancing late into the night! You can support and stay in tune with this event by

What’s the theme? We have chosen the Roaring 1920s, in true classic Great Gatsby style. There will be entertaining activities to assist in fundraising for the event. There will definitely be prizes for Best Dressed,

liking the Coffs Harbour Mayoral Ball Facebook page for upcoming announcements leading up to and after the event. Thanks Denise. coffs coast focus 29


Dave & Jill GEM Games and Trivia Meet Dave and Jill from GEM Games and Trivia. This married duo live and breathe entertainment. They get great satisfaction from turning a party into life lasting memories … GEM Games and Trivia are available for karaoke, disco, solo performances or game shows, including trivia. expected and more. No different to other industries such as catering, photography etc; we are all in the same ys of In the heady da , boat of supplying 0s the 1980 s an d '9 or quality product and in three it was easy to ga r week service. pe four paying gigs os or Jill, you moved du either in bands, to Coffs Harbour n w da to solo. It started s in 2011. Where 90 19 id m e on me in th le to ab are you originally music scene, I decided be to ed ed that I ne s of rm fo from, and why did to venture into the trivia ed ri va e or do m be able to to you choose not only world for more local ng ni ai rt te en ive. ” Australia, but Coffs midweek work. I ended financially surv Harbour? up doing five trivia venues I’m originally from the per week and the workload was UK; I’ve been in Australia for 20 enormous, even though satisfying. years. I moved here with my previous For future income, I have invented a word husband and two sons, Mark and Paul. I moved game that is being app developed and also having to Coffs Harbour from the Gold Coast to be near software and hardware developed in the UK with my sister, Dorothy, who has Multiple Myloma. She the view of the game being played in venues, had a bad reaction to chemo and was in a coma as well as a national and hopefully international for about four weeks and then in rehab; it was a competition like Scrabble is. long way to travel backwards and forwards from Who makes up your team? Did you start the the Gold Coast. I was finishing work and driving business together? the four hours to Coffs then back after a day or so My new wife, Jill, is my business partner and to start my next shift, so I moved in with Dave and we have formed a partnership called GEM Games the rest is history. and Trivia, which incorporates all of the games we Where did you and Dave meet? have invented and intend to have developed for I met Dave through my sister, Dorothy. She public use in the future. had been going to his trivia for a few years; he What types of functions do you cater for? took a liking to me and she warned him to stay We can cater for any occasion, from weddings, away – she was being very protective of her little birthdays, anniversaries and fundraisers to private sister. But happily, he didn’t take any notice and celebrations. she is now very happy for the both of us. We got Do you only do the pub circuit, or do you married June this year and are both very happy. cater for anyone looking to have a function? What was your earlier career; were you in We cater all types of events. Yes, we do pubs and clubs, but we also cater for anyone who has a the entertainment industry? Before I moved to Coffs Harbour, I was an special function that needs some uniqueness. Aviation Screener and Airport Security Officer at What is the best thing about seeing a Mackay and then at the Gold Coast for approx. function unfold successfully? nine years in total. Getting paid is good (laughs), but very often What do you love most about working the satisfaction of knowing you have contributed together? to the client's happy memories and an overall We laugh a lot and have the same sense of feeling of success and having delivered what was


ave, now a Coffs Coast local, moving here in the '70s – where did you migrate from? I moved to Coffs from Byron Bay in 1977, after having run a takeaway food shop and when I arrived in Coffs, I started a seafood business, which lasted for 8 years. Have you always been involved in the music and entertainment business? No, I was, as many were, both shattered and inspired by John Lennon’s death, so I decided in 1981 to do a tribute to him. I got to know a few musos and we rehearsed for months and did a ten show tribute at various venues – the main one being the popular drinking hole at the time, The Hairy Grape. The concept was very well received and when it was all over, I felt a real void in my life. I was 30 years of age and suddenly realised I wanted to be an entertainer, so I sold my seafood business and became a professional entertainer, which I have made a living from for over 30 years. How and why was Dave James Entertainment born? In the heady days of the 1980s and '90s, it was easy to gain three or four paying gigs per week either in bands, duos or solo. It started to dawn on me in the mid 1990s that I needed to be able to do more varied forms of entertaining to be able to financially survive, so I purchased a karaoke set up and started doing kids' shows with my then approaching teenage daughters, Bree and Amy. As the 21st century approached and I was tiring of travelling to gigs, plus the rapidly changing

30 coffs coast focus.

humour. It's great to have a job were you work with your best friend and soul mate; we spend a lot of time together, so if either one of us is having a bad day we know to give each other space and to be there to pick up the pieces. Since the business started, how have you both developed it ... how has the business grown? Dave started doing trivia many years ago; he was one of the first. I only started two years ago. I write and programme one of the trivias, and Dave does the others. I put my time into other parts of the business. We have worked together since we first met. We have since become business partners and have recently changed our business name to GEM Games and Trivia. Dave came up with the idea of the word game about 10 years ago and has been waiting for the right time and partner to do something with it. We discussed the idea of the game and got together and decided to form our partnership and make the game into an app for users to play on mobile devices and as a free standing game that we can show in pubs and clubs. We are hoping that it will someday be made into a competition around Australia and internationally. What are each of your individual roles during a function? Do you feed off each other's energy? During a function Dave is the host and compere; I like to stay in the background and be the assistant, but sometimes I get given the microphone and thrown in at the deep end. We work very well together and feed off each other's energy all the time. We tend to know at times what the other is thinking or come up with an idea at the same time. I think our best show experience together was the poly run with Tony Abbott in Dorrigo; he was the life of the party and very entertaining. We both put a lot of work into everything we do and hope that someday it will all pay off. We hope sometime in the future to buy a motor home and travel Australia working and advertising the games as we go. Thanks Dave and Jill.

Norm Jordan Function Rooms

WANT CHEESE WITH THAT...? IMAGE MATTERS a monthly feature by ◎


A good logo is the cornerstone of your business’ brand. It works hard at portraying your business in the best possible light. Does your logo elicit a Wow! or a Meh? In no particular order, here are some tips to getting the most out of your logo design.

Coffs' Premier Venue This premier venue is one of the most versatile and adaptable spaces on the Coffs Coast. The rooms can be hired together, separately, or in conjunction with the boardroom, for an ideal break off area. The rooms are identical in size – both seating more than 200 people. The north room features a garden lined patio with a western wall, perfect for a stage or presentation area. The south room has easy access to the open grass areas of the grounds and parking through the southern doors. At the Coffs Harbour Showground you can choose to self-cater, have us provide morning tea, or treat yourself to Sparechef’s onsite catering service – you choose what level you would like to have. Whether you choose the north or south room, the Norm Jordan Function Rooms are the ideal venue for training seminars, workshops, meetings, conferences, parties, weddings or just about any other type of event you could imagine. The possibilities really are endless! With the recent renovations now complete, the rooms are modern, with new carpets, tiled foyer and bar area and a new colour scheme; it can all be enjoyed in air-conditioned comfort. For further information, please visit our website at: - or call our friendly staff on 6652 8401 to check availability.

Is it unique sounds obvious, but it’s worth asking: does your logo designer warrant that their work is original? You want your logo to say something about your business, not someone else’s. If it has been copied or is an off-the-rack clipart logo, it’s not much more than visual white noise. Is it a visual cliché dental practices and cartoon molars; health and fitness businesses with industrious (but oddly one-legged) stick figures; tech companies and sine waves. It’s easy, it requires no imagination, no analysis and no care. Such clichés do nothing for your business image’s integrity. Is it ‘trendy’ glass effects, gels, drop shadows, gradients. Enough already. Body shirts and flares were once the height of fashion, but we’ve moved on, right? ¡Ya basta! Do you want cheese with that add cliché and trendy, and you’ve got cheese. And the problem with cheese is that you can never have enough. If it looks good with a gel effect, it’ll look even better with a drop shadow, a glow, a meaningless swoosh, and an illegible font. STOP! Just Stop. OK? Our approach If you need a new logo, or redesign of an existing logo; get in touch. We drive logo design from research and analysis, not from current (and fleeting) trends in graphic design. We work at meeting your business needs, not at shoehorning your brand into preconceived ideas about what looks kinda groovy. A logo has to have more going for it than just good looks. And we promise: no cheese! Next month’s Image Matters feature: Focus on Print. We’re on the move. From October 30, visit us at our new creative space at The Innovation Centre, Coffs Harbour Education Campus.









0402 325 501 coffs coast focus 31

Feature interview with Fran Stephenson


Elise Crofts. Elise Crofts knits bears … She’s also a nurse who travels to places like New Guinea, Tonga, Fiji, East Timor and soon, India, with medical teams performing sight-restoring surgery. Her lovingly made bears bring their own little bit of joy to the children who pass through her care. ou’re involved in the East Timor Eye Program; tell us about the program ... The program was founded in 2000 by Dr. Nitin Verma, an ophthalmologist from Hobart. When he was working in Darwin he got a lot of patients from East Timor, as there was no ophthalmologist there; he saw a need and decided to do something about it. The program is funded by AusAID and the Royal College of Surgeons in Melbourne. Teams consisting of eye surgeons, optometrists and nurses volunteer their time and skills, making six visits a year. The aim of the program is for East Timor to be self-sufficient in eye care by 2015 and to eradicate preventable blindness by 2025. East Timor now has its first ophthalmologist trained under the Program and eye nurses who travel to the villages to scan people with cataracts. These local nurses also assist with the operations as part of their ongoing training. Removal of cataracts is the main surgery we perform, and we also do oculoplastics and have removed tumours from children’s eyes. The cataracts we remove are thick black cataracts that cause total blindness – different to what you see here and more advanced. How did you get started in this type of

32 coffs coast focus.

voluntary work? In 1998, a man from the Mercy Ships run by a non-denominational religious group spoke at our church. That year I went to Tonga on a Mercy Ship for one month. We lived, worked and operated on the ship. A girl I worked with on the ship contacted me later, and in 2004 I went to Fiji with another program. It has just gone on from there. I’m a nurse and worked at the Eye Day Surgery for 25 years, and I’m now with Ramsay Health Care. Both companies have given me time off each year to go away – they’ve been wonderful.

family aren’t worried at all – they’re probably a bit proud, actually.

How many trips have you made with the Program? Nine trips, each for one week. It’s quite hot, and the work is very intensive. Even though one week doesn’t seem long, it’s long enough under those conditions and we do a huge amount in that time – about 600 to 800 patients each visit, with 100 – 150 patients receiving sight-restoring surgery. … G IV E U SI N G


What was your family’s reaction when you decided to go to East Timor? They weren’t too fussed at first, but they would never stand in my way. On arriving in Dili on my first trip in 2007, it was frightening. It was full of refugees. There were tent cities everywhere – at the airport and in the hospital grounds. We had only one night there and packed the equipment into fourwheel trucks, and the next day we drove about six hours to Maliana. Now East Timor is safe and the

What are the living conditions like? Poor and basic. There are two types of houses – grass huts on stilts and the Portuguese brick and cement houses. There is no running water, but some have electricity. They’re surrounded by dirt, but the people are very tidy and house proud.

We stay in hotels or guest houses, some better than others. In Dili it’s OK, but the smaller villages are extremely basic – Miliana is the worse. They have power outages – it comes on at 6pm and goes off at 8pm. You get very used to eating cold food. You go there expecting the living conditions to be poor, and they are; it’s all part of the experience.



What are some the challenges? Electricity: outages during an operation are a big problem. Hygiene: the first thing we have to do is clean the hospital as their conditions aren’t as hygienic as ours. Then we unpack the trucks and get the theatre ready. Often there is only one bed, so we have to find more beds. It doesn’t matter whether you’re a doctor or a nurse, everyone works together to set up. One village had a hospital, but no operating theatre. Before we could do anything, we scrubbed rooms to make a theatre, sterilising department and another room for scanning. There was no power, so we had to bring a generator on the six hour road trip. We had everything plugged into the generator and a nurse decided to make a cup of tea; the generator blew up! It was a twelve hour round trip back to Dili to get another one. There must be some very rewarding experiences – is there a particular story you can share? Oecussi is an East Timor enclave in West Timor. We travelled there in an old helicopter. One morning I saw an old man, blind with cataracts, holding onto the end of a stick being led to the hospital by his young grandson. We removed one of his cataracts. The next day, the boy led his grandfather back again, and we operated on the other eye. Three days later, the man walked to the hospital by himself with a big grin on his face – that’s what it’s all about – that’s the reward.

The East Timorese are so grateful and so trusting. Even if we can’t help them, they are still thankful. I love working with these people. Satisfaction is something I go to work to get; all the team are there for the same reason. You soon leave for India as part of another voluntary program. Yes, I’ll be away for three weeks doing the same thing, but working with a totally new team. The Program is called Vision Beyond Oz. It was started two years ago by two doctors I worked with at the Day Surgery.

either, but she’s the President of the Trefoil Guild, which is for the ‘older girls’ who don’t really want to give up guiding.

She’s been the pastoral care worker at the Uniting Church Soup Kitchen for over 20 years. Mum and I have done the Christmas tree outside Target for the past 10 years, and the toys TH E EA ST we collect go to Burnside. E ARE


The first camp is at the Parmarth Ashram in Rishikesh, which has over 1,000 rooms. I’ll do a week’s training, then ten days at the eye camp. I’m really looking forward to it. You and your family do a lot of other voluntary work within the community … Yes, we’re all busy. I’ve been in guiding since 1975. For years I was the leader of a Saturday morning Brownie pack with my mother, Joan Howlett, and two other ladies. I am now the District Leader overseeing the various groups. My mother is 84 and not guiding now

My husband, Phillip, has also been involved at the soup kitchen for about seven years, sharing the supervisor’s role with mum and another lady, Audrey.

He’s an ex-teacher and when I’m away he works with VISE – a voluntary organisation that goes out to isolated rural locations to provide educational assistance to families who home school. He loves it. He is also does the maintenance at the Guide Hall and is the President of the local Sports Advisory Council. Is there a message you would like to pass on? Australians do so much both at home and elsewhere – I want to get that message out there and to say, give using the skills you have – help where you can make a difference. Thank you Elise.

coffs coast focus 33



Dennis Martin Dennis Martin is the Chairman of FLOT (Friday Lunch on Thursday) – a group of business people that meets on a monthly basis to network and identify and support growth opportunities for our city.


ho are the founding members? FLOT was founded in 1997 by Dale St George, the then General Manager of All Seasons Pacific Bay Resort. Dale left Coffs In 1999, and I have been in the chair since then.

Chairman/meeting convenor. Membership is by invitation, and members must be in a decision making capacity within their company or organisation. This enables the group to make decisions and financial commitments at our meetings, which in turn streamlines the action plan process.

How has it developed in the past few When and why did FLOT begin? years? A group of airline and hotel executives The group hasn't really developed as far as and local businessmen had been meeting numbers as such (we have consistently had on a regular basis on Fridays for drinks around 45 - 50 members at any one time). and occasional lunches with the prime However, as would be expected in a growth objective of promoting Coffs Harbour as a area such as Coffs Harbour, our focus has tourist destination in our major shifted at times over the years. markets. It was decided that Apart from supporting the group could play a each other, what role in other aspects community events of the growth and ts ee m does the group lly ua us T FLO development of ay sd support? ur Th st la on the the Coffs Coast, el We have supported ot ov N of each month at by reaching out to er numerous events ev w ho rt , Pacific Bay Reso other interested ed and activities, ct le her se we do meet at ot business people including: sions.” venues on occa with similar Construction and aspirations. sale of a house as a What are the fundraising activity for advantages as a Camp Quality. business owner to meet Financial assistance to some with other business people worthy individuals and organisations, over a lunch? such as PCYC and CHYFM. Most business people are extremely busy in Events such as Buskers, World Rally their day to day operations, and we found Championships, Pittwater to Coffs Yacht that trying to organise ad-hoc meetings was Race, National Touch Football titles, Jetty and not a success. Accordingly, it was decided to Foreshores Development Plan. meet on a set day once a month over lunch. We plan to support more events to Coffs, This enables all members to plan ahead up particularly focused on longer duration to 12 months at a time. sporting events such as Touch Football, How often do you meet? Where are the Junior Soccer etc. lunches held?

FLOT usually meets on the last Thursday of each month at Novotel Pacific Bay Resort; however, we do meet at other selected venues on occasions. In your opinion, why is FLOT so popular? I believe it is the structure of FLOT that ensures its ongoing success. FLOT is not a registered organisation and has no official office bearers, except for the 34 coffs coast focus

And why Thursday and not Fridays? As previously mentioned, FLOT originally met on Fridays; however, as most of our members are actively involved in their business or organisation, we found that Friday was a difficult day to get away from work for the afternoon, whereas Thursdays are not as critical in that regard. Thanks Dennis.


I f y o u w a nt s o m e o n e wh o k n ow s c ar s an d l ov e s c a r s i n s i d e an d o ut , y o u c an' t g o p a s t t h e g u y s at F it z r o y Mot o r s . Ro b Par t r i dg e an d J o h n R a g e n h ave b e e n i n t h e m ot o r i ng i n d u s t r y f o r y e a r s , whi ch i s why t h e y are o n e o f C o f f s H a r b o u r's m o s t e s t a bli sh e d an d re s p e c t e d c a r d e al e r shi p s .

Daniel Stewart We caught up with Rob and John and asked them a few questions about why they are a couple of Coffs Harbour's top men In business. What is your day job, and how long have you been in your role? Rob: Fifty years ago, my folks bought a little garage in Grafton Street. The business has been owned and operated by our family for over 50 years. I started as an apprentice mechanic. I than moved on to the Service Manager and then the Dealer Principal. I have been with the business for over 48 and a half years. John: I have been a new and used car sales consultant with Fitzroy Motors for over 15 years. I recently won an award and a holiday to Japan for being Honda's Salesperson of the Year. What do you value the most about working in

Coffs Harbour? Rob: I was born and bred here on the Coffs Coast, and there is no place I'd would rather be. I love the climate, the beaches, the tablelands and of course, the community.

John Ragen


clubs. I am a huge believer in putting money back into the town which has helped my business remain as successful as it is.

I now reside in Moonee Beach with my family, and it's one of the best spots in the world.

What new projects are you currently working on? Rob: Mazda is about to release a complete new model of the Mazda 3 in February 2014. Honda is about to release a diesel engine model in the CRV also in February 2014.

What does your business bring to the community? Rob: We are heavily involved in a range of sponsorships, from the Pittwater to Coffs through to local sporting

For all your Mazda and Honda needs, give Rob and his team at Fitzroy Motors a call on 6652 3122.

John: I moved here in 1981 and have been here ever since. I raised my 2 beautiful girls, Aliesha and Natasha, here on the Coffs Coast, and I am so proud of the women they have become having lived in such a great community. I love the lifestyle, beaches, climate, infrastructure and services.

Rob Partridge

to Mazda is about ete pl m co release a da az M e th of new model . 14 20 ry ua 3 in Febr to release Honda is about odel in m a diesel engine bruary Fe in the CRV also 2014 .�


coffs coast focus 35


David Ford and Matthew Osborne

Making I.T. easy

Adam & Reg Latter

Reg latter electrical

Martin Wells

Atkinsons real estate

Technology can be confusing. David Ford and Matthew Osborne from Coffs Computing say there are people in their shop literally every day asking how to use the latest.

In 1979 Reg Latter established Reg Latter Electrical and began serving the electrical needs of Coffs Harbour and the surrounding district.

What is your day job, and how long have you been in your role? Owner of Atkinsons Real Estate since 2011.

“We believe that technology should be about making your life easier, not more complicated,” they say. And after years of answering questions, they claim that all it takes to turn technology from “WHAT?” to “WOW!” is knowledge.

Twenty years later in 1999, Adam, Reg's son, joined the family business as Reg’s apprentice. Adam was a natural, ultimately topping the state in his studies. Together, Reg and Adam have driven the business to be the professional operation it is today.

What do you value the most about working in Coffs Harbour? The location, the beaches, the people, the climate, the events, the lifestyle. Why wouldn’t you want to work and live here!

The longevity of Reg Latter Electrical is attributed to a dedication to honesty and hard work, combined with the pursuit of constant innovation which is complemented by impressive technical knowledge and experience. Both Reg and Adam share an unrelenting pursuit of service and product excellence and employ people with the same work ethics and integrity.

What does your business bring to the community? Apart from being leaders in property management, holiday accommodation, and property sales, I get great satisfaction in giving back to the community I live and work in, through sponsorship of Sawtell Meals on Wheels, Variety’s Special Children’s Christmas Party, Sawtell Junior Rugby League, Sawtell Surf Life Saving Club, Sawtell Golf Club, Mid North Coast Veteran’s Golf, Sawtell Chilli Festival and Mo-vember.

That's why Coffs Computing run their free workshops: to help the Coffs community understand the latest technology, so it can make their lives a bit better. “It doesn’t matter where you bought your device,” says David. “Everyone is welcome.” Other workshops each month help you learn iPad basics, discover the best of the app store, understand the iCloud and Apple TV and work effectively with your photos. You can also get reasonably priced private sessions. Visit to register for a workshop and make your life a little easier. We are proud to bring you the latest in technology from leading suppliers like Apple, Samsung, Toshiba, and many others. Our membership of the LeadingEdge Computer Group allows us to bring the latest and greatest to the area, while still offering good, old fashioned service. Exciting BIG news is that CCS has recently been appointed Apple iPhone Repair Centre for the Mid North Coast. We can now repair your damaged iPhone, regardless of whether your iPhone is in or out of warranty. Get up running quickly with on-the-spot device swaps outs; no need for appointments, Matthew our service director says.

We make I.T Easy We are proud to bring you the leading brands in I.T. Authorised Reseller Authorised Service Provider Authorised Education Reseller Authorised iPhone Service Agent

Training workshops run weekly, check our website for details

160 Pacific Highwa Highway Coffs Harbour 6651 5655 36 coffs coast focus.

Reg Latter Electrical provides a diverse and efficient range of electrical services: DOMESTIC, COMMERCIAL and INDUSTRIAL and are accredited LEVEL 1 and LEVEL 2 Essential Energy service providers. Furthermore, Reg Latter Electrical offers Coffs Harbour and surrounding districts after hours, on-call service and importantly, we offer same day service to respond to emergencies. For prompt, efficient and FAMILY friendly service, call us and meet our team. Alternatively, drop into our office at 30 Isles Drive, Coffs Harbour. Also find us on Facebook!

What new projects are you currently working on? I have invested heavily in, and I'm currently implementing industry leading software, including iPad inspections with detailed reporting and photos, online owner and tenant log-on to view property status, important documents and 24/7 live holiday online booking integration and availability. Our sales team continues to be Number 1 for sales in Sawtell, Boambee East, Toormina and Bonville combined for over 6 months, with 21% of all sales. Personally, I never stop working on being better and achieving more.


Steve Sturch

Emerald Energy

Steve Sturch is the main face of Emerald Energy, the Coffs Coast’s local dealer for Solahart, Solatube and Heliocol products. With his wife, Cindy Roberts, manning the office, they work together showcasing their range of energy efficient products, which help homeowners reduce their reliance on electricity and make their homes more comfortable. Steve has an extensive background in the solar and building industries, having owned his own building company and worked as the manager of the maintenance department of a major building company in WA before moving to Coffs Harbour in 2007. Being the proud dealer for Solahart in the Coffs Coast region, Emerald Energy offers the world leading Solahart solar hot water system, as well as Solahart’s range of solar power systems, ranked as one of the most efficient in the world. Both products are backed by a Solahart warranty, which offers peace-of-mind in today’s changing world. Emerald Energy is also the dealer for Solatube. There are now four different Solatube models of skylights and daylighting systems to bring light into most rooms and suit most budgets. Also available through Solatube is the Solar Star solar roof ventilation system, which cools your home, reduces humidity and freshens the air. Heliocol solar pool heating allows you to swim morning and night and extend your swimming season. With a worry-free 25 year warranty, Heliocol has been a world leader in solar pool heating for over 30 years. For more information, call 6651 9926 or visit their website

Barry Hockey

Barry Hockey Accountants

Devin Moldenhauer and Grant Birdie PACK & SEND

What is your day job, and how long have you been in your role? I have been working as a Public Accountant and Tax Agent for the past 12 years. Prior to that I worked with a major bank as a Business Banker. Having a finance background has given me experience to assist our clients in relation to their banking and borrowing needs.

What is your day job, and how long have you been in

What do you value the most about working in Coffs Harbour? I have lived in Coffs Harbour for 20 years, and our children have grown up here. Coffs Harbour has a great lifestyle, beautiful beaches and great atmosphere. I am pleased we made the move here and our children had the opportunity to grow and learn here. The Coffs community has a great feel to it, and there is always a helping hand when in need when you live in Coffs.

taken it over.

What does your business bring to the community? We provide an accounting and tax service to not only assist our clients comply with the law, but to also grow and prosper their business and financial situation. I get a great deal of satisfaction in seeing our business and primary production clients prosper to success. Their accounting and banking needs play a major role in their ability to succeed.

built in smaller communities, as everyone wants everyone

What new projects are you currently working on? I am undertaking further study in the area of superannuation. It is a very complex area, and I enjoy assisting our clients in this area. Recent changes to regulations has seen greater emphasis on professionals, ensuring that clients achieve the best outcome for their personal situation. I work on the policy of 'know your client', so that they achieve the best outcome in their lives.

material for your items, and we can send items locally,

your role? We are freight solutions consultants, where we help people and businesses find the best solution in moving anything anywhere! The Pack & Send Coffs Harbour franchise has been in business locally for over 10 years, and we have just What do you value the most about working in Coffs Harbour? We think every business in Coffs values the lifestyle/ work balance, which working and living in Coffs Harbour provides. We also value the business relationships that are to be successful and is willing to help each other reach this common goal. What does your business bring to the community? We offer a unique service to the community, where we are basically a one stop shop in sending anything anywhere. We have the ability to professionally pack or supply packing nationally and internationally. What new projects are you currently working on? We have been extremely busy, as we have found a new location for our expanding business. Our new location is at 234 Pacific Hwy and will open the doors on November 1.

coffs coast focus 37


I a n a n d H e l e n B a m f o r d h av e a l m o s t t w o d e c a d e s ’ e x p e r i e n c e i n t h e p l u m b i n g g a m e . T h e y a r e c o m m i t t e d t o p r ov i d i n g a h i g h quality plumbing service to the Coffs Coast region.

Ian Bamford


Tell us about your career in plumbing? My plumbing career started as a labourer with Frank Murphy Plumbing. From there I progressed to a matured-aged apprenticeship and eventually became a fully qualified Plumbing Contractor. Who are the business owners? Helen (my wife) and I have owned the business for 17 years after taking over from Gwenda and Frank on their retirement in 1997. What does a day in the office look like? My work entails customer liaison, job planning, quoting, HR, PR, research, apprentice training and ongoing staff training as well as hands on tools. I am

also a retained Firefighter with Fire and Rescue NSW. What do you love about being a business owner on the Coffs Coast? I love living in Coffs Harbour, being surrounded with its natural beauty and mild climate. I have lived here most of my life; I did a few years in the banking game in Sydney and I’ve also done relief work throughout NSW. I enjoy the challenge of working in Coffs Harbour. The local building industry has had its highs and lows over the years. What is your business ethos? Our commitment has always been to provide a high quality plumbing service to the Coffs Harbour region and to encapsulate new plumbing technology,

products and marketing in our business. Our commitment to the community includes taking on and training apprentices, employing local staff where possible and also supporting community groups such as Westpac Helicopter, Surf Clubs, Special Children’s Christmas Party, Legacy, The new Chris O’Brien Life House Cancer Centre at RPA Sydney and TAFE Plumbing. We have recently overhauled our business focus to work more towards future requirements and directions within our industry. This includes our joining the Laser Group to become Laser Plumbing Coffs Harbour, which has given us added strength and scope within the industry.

Thanks Ian.

Expect quality?

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t to the Our commitmen es ud community incl aining taking on and tr oying local pl apprentices, em le and also ib ss staff where po unity groups m m co g supportin Helicopter, such as Westpac Children’s l ia Surf Clubs, Spec gacy, The Le y, rt Christmas Pa en Life House new Chris O’Bri PA Sydney, R cancer centre at .” ng bi um Pl FE TA

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38 coffs coast focus.


Clinton Roberts and Jeremy Sheather

Toormina Tattoo Studio

Clinton Roberts: I am the owner and operator of Toormina Tattoo Studio.

horizons as an artist, so I put him on as an

I am a fully qualified tattooist with 6 years’ experience in the tattooing game.

Jeremy Sheather:

Although I am quite experienced, I find myself learning new things every day.

studio for the past 3 months and have

I am very passionate about what I do and in all honesty, I don’t really see what I do as work.

My experience is not limited to tattooing.

I love meeting new people on a daily basis, and I was very lucky to have been taught by a professional in a studio who won many awards for his work in many different categories, so my range is very broad and doesn’t really focus on just one style.

My main passion is drawing, and I have won

I was lucky to meet an accredited artist recently who was looking to broaden his

100% satisfaction in the artwork that they

apprentice and I am looking forward to hearing lots about him in the future. I have been the apprentice at Toormina produced some good work in that time. I also enjoy wood carving, sculpting and painting. over 70 awards in drawing from all over the East Coast of Australia. My skill and set drawing tie in perfectly with Toormina Tattoo Studio’s ability to produce custom and unique tattoos and to bring will carry with them forever.

James Robinson

Choices Flooring Coffs Harbour

If you’re looking for the latest trends in flooring, everything that’s new underfoot, then look no further than Choices Flooring Coffs Harbour. Store Owner, James Robinson, and his team are committed to bringing you professional and up to date information on the latest trends and styles to help you find the floor you’ve been searching for. Choices Flooring Coffs Harbour is the longest serving flooring retailer in the area, a family owned business for over 20 years now. Check out Choices Flooring’s Spring/Summer Catalogue to view their vast range of flooring options and styles. James and his team are excited about the new catalogue: “It features inspiring room settings paired with beautiful floor coverings,” James said. The Spring/Summer Catalogue also features the new and exclusive product to Choices

Flooring – The Genero Collection. This exclusive collection uses advanced technology, meaning more attractive timber and stone designs can now be replicated on luxury vinyl planks and tiles. The end result is warmer, quieter, impact resistant, easy to maintain and affordable floor coverings in the most modern designs. As part of a national buying cooperative, Choices Flooring has access to the industry’s top brands. It also means they can offer customers great prices on quality products. So if you’re looking for ideas and exciting ways to freshen up your home for the new season, you can check out all the latest trends in Choices Flooring’s Spring/Summer Catalogue at – or come in store to pick up a catalogue and meet the team at Choices Flooring Coffs Harbour.





Ch i Choices Flooring Fl i Coffs C Harbour 48 Park Avenue, Coffs Harbour 6652 2473 Pick up a copy instore or view online at

coffs coast focus 39



The face of Coffs Harbour has changed a lot in recent years, but many long term businesses continue to evolve with the town. Local accounting and financial services group DKM is one such firm and Chairman Greg Mallam can attest to many of those changes, having worked there for the past 35 years. DKM began as Davies Knox & Associates over 60 years ago in Coffs Harbour and their office at 10 Moonee St remains as prominent on the highway as it was then. DKM now ranks as one of the top 40 accounting firms in Australia yet remains as committed to the region as it was back in the 50’s.

Coffs Coast Focus caught up with Greg Mallam and Paul Symons to get an insight into two faces behind DKM.


i Greg. Has Coffs Harbour always been home for you? I grew up on a dairy farm at Kyogle, attended boarding school at Lismore, and for a while was attracted by the bright city lights to Sydney. It was work that brought me back to the area, settling down in Coffs Harbour and eventually marrying. I knuckled down to earn a Bachelor of Accounting at University of New England, and before I knew it I was a Partner at DKM. You must have seen a lot of change over that time. One of the benefits of our business is the insight we have into the local economy. And yes, it has changed considerably. Once you would see mostly agricultural businesses, small independent retailers, and the building trades, but as the population has grown, the larger retail franchises arrived, and education, health and especially professional services now make up a much larger part of the local economy. How has DKM changed? We’ve had to evolve as all good businesses do. Expansion into Queensland provided a broader base and allowed us to invest in the wide range of specialist skills our clients expect. It is important we can provide expertise beyond the traditional tax and accounting, and offer financial planning, superannuation, audit and other services. Whatever it takes to help clients create and manage their wealth. But I would like to think the same values exist now just as they did all those years ago. How optimistic are you about the region? I’m very optimistic. The Southern Cross University campus brings another dimension to the area, and when you think of infrastructure, well there aren’t many places as well served as Coff’s Harbour – rail, airport, the Pacific Highway upgrade and of course the NBN. I see examples everyday of how the digital economy is making it easy for people to 40 coffs coast focus.

enjoy the lifestyle we have here, and work as part That’s one of the most pleasing parts of the job. of the national and international economies. And Is that what makes DKM different? DKM is very active in pursuing the advantages new We have a very broad range of specialist skills technology offers. to draw on, so my role is often just being part Any free advice for small business owners? of a team… a bit like a GP bringing in specialists There’s that old saying “Think thrice, measure as required. We pride ourselves on having the twice and cut once.” It’s not a bad process to follow. expertise of large capital city firms, but at the same In business that means take the time to plan, keep a time being very close to our clients so we have close eye on the numbers, and execute the plan with a deep understanding of their needs and goals. conviction. Because we are part of the community we can What do you do away from work? see them as people first and businesses Family is very important to me, second. with a ‘blended’ family of five So the local community is children, and one, possibly two important at DKM? nt and grandchildren by the time Absolutely. Many of As an accounta r… so vi ad you print this interview! al the staff here have ci an fin ea ar u yo e Fortunately I enjoy a little been with DKM for lik s it’ sometimes ly al re r, lle ro nt more success fishing than over ten or fifteen co mini financial g in id ov I do playing golf, which years, so we have very , pr getting involved e th ng is my other interest. close connections to essi advice, and witn ry ve e Paul Symons is the local community. m so en se results. I’ve ite qu be another long established For my part, I’ve been to ow gr small start ups ’s at professional at DKM. Th involved in the local . es ss ne su bstantial busi s rt He never stops learning, pa cricket scene for some ng si plea one of the most and like all staff there time, coaching through of the jo b. ” is committed to ongoing the junior ranks. It’s been professional development, in great watching these kids his case as both an accountant and develop though the years, not financial planner. unlike seeing clients’ businesses Coffs Harbour has been very central to grow. your life Talking of cricket, how do you think will the Yes, I’ve lived here all my life, working in banking Aussies go in the upcoming ashes series? initially before joining DKM where I have worked Well while we’re talking of specialists, if Australia for the past 30 years. Coffs has been my home, by can settle on a team with specialists in their chosen work, and my community…sometimes the lines positions, stick to their game plan and be patient, between the three can cross over which to my mind we might do better than some think. Come to think is a real advantage. of it, that’s not too different from a good financial I really value the opportunity to help local people plan. and their businesses. As an accountant and financial Greg Mallam and Paul Symons are Authorised advisor… sometimes it’s like you are a mini financial Representatives of Insight Investment Services, PL, controller, really getting involved, providing advice, Australian Financial Services Number309996. A and witnessing the results. I’ve seen some very small division of the DKM Group. start ups grow to be quite substantial businesses. For more information call 6650 5959


Ken Mavin

House Check-Maintenance & Inspections

Solar clouding, also known as panel soiling, has been proven to reduce the generating output from solar panels. Most manufactures recommend regular cleaning. Solar clouding directly reduces the generating efficiency of panels by as much as 20-30%. Electricity output will decline approximately 10% due to accumulation of dirt, dust, and will decline 15-20% from bird & bat droppings, salt residue, traffic dust and pollution, bush & leaf litter, windblown pollen (SEPA data) and in this area we also have a problem with black mould. Rain or hosing will wash off some surface dust, pollen, etc, but a grimy layer slowly builds up that is NOT removed by rain, or hosing. It's like washing a car, or the windows in your house, they have a film of dirt that accumulates and can only be removed with thorough cleaning. At least once a year, your panels and your wallet will benefit from a thorough clean. Panel cleaning doesn’t cost the earth and will ensure efficiency and longevity of your panels. Enlisting the services of our trained and experienced staff prevents damage to your panels and ensures maximum efficiency. We are fully insured and licensed and use appropriate safety equipment when working at heights. Call today for an obligation FREE quote 1800 173 374 or email

George Gaile

Coffs Hire

Hi, my name is George, but people call me Little George. I moved here in 2004 with my ‘room mate’ Bec, after purchasing a Temporary Fencing Franchise. Prior to this, we had spent the previous 5 years setting up hire businesses in Adelaide, Perth and Darwin. After 2 years of installing Temporary Fence, we’d both had enough! In 2007 we combined our existing 2 businesses - Coffs Harbour Shipping Containers & All Transport & Fabrication to become ‘Coffs Hire’. With demand rapidly growing, we soon increased our hire range fleet by introducing various equipment, as pictured below, with dedicated brand new Portaloo Toilets and Coolroom Trailers for wedding hire. Our major current project now is the Urunga-Nambucca Bypass, for which we have supplied containers, buildings, toilet blocks and canteen refrigeration units. This job also required us to upgrade our delivery fleet to include a Semi Trailer Tilt tray for loads up to 19 m in length, for selfunloading 40 ft containers, machinery and buildings. Most of my weekend is spent tinkering with my collection of Monaros or relaxing by the pool playing chess! And yes - Bec and I have survived all these years working together, so yes Bec is still my room mate!

Aidan Jarvis

geragera mobile café

GERAGERA is husband and wife team Aidan and Keiko. Quite often we are asked what GERAGERA means; it is Japanese for LOL. We think it is important to be able to enjoy work and have a good laugh. Our coffee is Holy Goat Coffee, based in Port Macquarie. We chose Holy Goat Coffee not only because it is a quality coffee and great service, but our relationship goes back about 20 years. Aidan started out his apprenticeship as a chef working for Kevin, Holy Goat owner. After working in restaurants in Sydney and Japan, we returned and settled in Coffs Harbour. GERAGERA has been servicing businesses in Coffs Harbour for 2 1/2 years and is more than just great coffee; every morning we are up early baking fresh melonpan for the daily run. What is melonpan, you ask? Melonpan is a wonderfully soft bread with a crunchy shell-like topping which is extremely popular in Japan. Melonpan gets its name from the 'rockmelon' look it takes on once baked, but don't worry; it is melon free. For the warmer months we offer Iced Coffee, Iced Chocolate as well as frappes. We also offer Matcha (traditional Japanese green tea powder) beverages along with our housemade coffee syrups. Along with this, every Thursday we deliver awesome sushi lunches c/o local catering company Mamagoto. We also attend the Twilight Food Markets every Friday evening during daylight saving.

coffs coast focus 41




Good news to home and small business Apple users in the Coffs region comes in the form of Peter from Maceasy. Peter and his wife Jennifer moved to Bellingen only recently with their three beautiful girls. They are originally from Sydney, where Peter worked at Apple for four years. He was one of their lead trainers at the flagship store in George Street and was responsible for their business/media/ and youth workshops and also their one to one program. He later became a technician at their Bondi store and was an integral part of the Genius Bar. Two years ago he left Apple, as he felt there was a real need for onsite setup, support, and training, and thus Maceasy was born. It's a business focused on helping people get the most out of their Apple gear, whether it be as simple as setting up iCloud to more complex tasks like network and server setups, repairs, and data retrieval. Maceasy has an excellent reputation in Sydney with clients including Facebook, AMP, Fairfax, and also with home users ranging from children through to seniors. Peter understands the value of onsite setup, support, and training and is looking forward to sharing his expertise with the people of the Coffs region.

42 coffs coast focus.

Dr Hilton Beck

SOUTHERN CROSS Skin Cancer & Wound clinic

Our new clinic at 9 Murdock Street continues to evolve into what we anticipate will become the centre of excellence for the provision of health care in the areas of skin cancer diagnosis and treatment, as well as in wound care and select cosmetic procedures. Our clinical staff are all highly qualified and between them have many years of experience in their special interest fields. Not all skin cancers require surgery, with a number of non-surgical options for certain types of cancers providing excellent outcomes. We will assess and recommend the best available option for each individual. There are many causes for chronic wounds, such as leg ulcers, and we specialise in trying to identify underlying causes, which when corrected, and with appropriate wound management, will often cure ulcers that might otherwise take a very long time to heal. Dr Beck and Sr Fowler have received personalised training from Dr Des Fernandes, one of the Plastic Surgeons who discovered how to induce natural collagen formation by a simple technique, done under local anaesthetic cream, to improve fine facial lines and wrinkles, and also stretch marks elsewhere on the body. We continue to supply a full range of Environ products also developed by Dr Fernandes for general skin care.

Michael Lockman

General manager - Big Banana

What do you value the most about working in Coffs Harbour? The climate, the people, the beautiful location, the diverse visitors that we attract to the area and most of all, being close to my family. I have worked in many other locations in Australia, including Melbourne, Perth, Newcastle and Tropical North Queensland, but in my opinion, none of these compare to the lifestyle you can obtain living and working in Coffs Harbour. What does your business bring to the community? The Big Banana is a big part of Coffs Harbour and is one of the most (if not the most) iconic attraction in the region. We attract almost one million visitors to the park each year and although many of these visitors would have been in Coffs Harbour already, some do tell us that they “came just to see the banana�! We also offer a wide variety of things to do for the local community, including ice skating, water park, tobogganing and of course, laser tag, just to name a few. What new projects are you currently working on? We recently opened a brand new, state-of-the-art laser tag facility at The Big Banana, so this is taking up much of my time to drive this new part of the business and to maximise our investment. We are working on a few other projects, including a refurbishment of the main buildings and parts of the grounds. There are also a few new attractions in the pipeline for the coming years, including a new kids' play area and an upgrade to our waterpark that would see the inclusion of some brand new fibreglass 'thrill slides'.


Roger Judd

Craig Little

Park Beach Physiotherapy

I am the owner of 'Park Beach Physiotherapy and Sports Injury Clinic' and took over the practice in 2011. Prior to moving back to the Coffs Coast, I worked in private practice in Sydney and for the Defence Force in Albury. I am also a qualified PDHPE teacher and have extensive experience in exercise prescription and strength and conditioning.

professional learning. The practice combines both a purpose built facility for Physiotherapy and a fully equipped Pilates gym. This enables clients to progress from Physiotherapy treatment to an active rehabilitation program under the direction of their treating Physiotherapist. All clients are allocated a minimum of 30 minutes one on one with their Physiotherapist.

What do you value most about working in Coffs Harbour? Coffs Harbour has a fabulous environment and lifestyle, which enables people to be active all year round. It’s great to be involved in helping people to maintain their active lifestyle and to achieve their sporting goals.

What new projects are planned in 2014 for Park Beach Physiotherapy? From November 2013 we will be introducing the new and exciting 'dance-based barre Pilates classes' – a complete body workout fusing ballet barre conditioning and Pilates. This year we commenced sports- specific exercise classes for track and field athletes and plan to offer classes in other specific areas such as golf, dancing and surfing. We currently provide supervised classes for chronic lower back pain and in 2014 will be introducing classes for chronic neck and shoulder pain.

What does your business bring to the community? Our goal is to provide the highest standard of patient care, with a 'hands-on' holistic approach backed by extensive experience and expertise. Our staff is continually updating their knowledge base with the latest research and

Simon Caldwell

Accredited family Law Specialist and Partner/Notary Public

Separating or separated? Children involved? Property to sort out? Not sure what happens next? Accredited Specialist and Partner at Mbt Lawyers, Simon Caldwell and his team, Pardeep Grewal and Samantha Aber, understand how important and significant these decisions are. Simon has experience and expertise in advising clients of their rights, responsibilities and most importantly, their legal options in Family Law matters. Whether your circumstances involve parenting arrangements for children, financial settlements, divorce, child support or spouse maintenance, we can help you sort through the issues and put some planning in place. Simon has 17 years' experience in Family Law as well as many other aspects of the law and is an Accredited Specialist. Pardeep has a particular skill in children's matters and Sam has

many years' experience as a Paralegal and will be completing her law degree this year. At Mbt Lawyers we understand it is a difficult time if your family unit is in disharmony or has undergone significant change. Simplifying issues and establishing the best course of action can often be difficult to sort out on your own. Professional and straightforward advice can go a long way to establishing peace of mind. Simon is well known in the region for taking appropriate action and not just seeing every new client as a case. If you haven't separated, you can expect Simon to ask you at your initial interview whether separation is necessarily the best option. We give you more than just an impressive performance. Call us at Mbt Lawyers on (02) 6648 7600 to make an appointment today. You're in expert hands.

coffs coast focus



B a r r y Fo r d h a s b e e n aro u n d . S o n o f an ar m y fat h e r, h e at t e n d e d n i n e sch o ol s i n f o u r s t ate s . He’s l iv e d o r w o rk e d i n eve r y Au s t rali an s t ate an d te r r it o r y e xc e p t Vi c t o r i a an d live d an d w o rke d i n t h e w o rl d’s m a j o r b u s i n e s s c e nt re s , f ro m S y d n e y t o New Yo rk a n d H o n g Ko n g .

Barry Ford

Direct wholesale services

Barry's also lived and worked in remote, rural and regional locations in Australia and overseas - Darwin and Katherine in the Northern Territory, Newman in Western Australia and Lae in Papua New Guinea. To say his work experience is wide would be an understatement. “I’ve washed dishes, pumped petrol, worked as the chain man with a surveyors outfit, driven cabs, worked at a brewery, been a concrete tester, worked in aviation, pearling, shipping, trucking and been the CEO of a Local Aboriginal Land Council.” He didn’t complete his HSC, but holds a Masters in Business Administration (International Business) and is a member of the Institute of Chartered Accountants and the Australian Institute of Company Directors. These days he’s the owner of Direct Wholesale Services in Coffs Harbour. Barry and his wife,

44 coffs coast focus.

Deb, have lived in the area now for nearly 5 years.

contemporary bean-to-cup machines offer a great cup of coffee at the press of a button.”

“I worked hard for forty years for other people, but I’ve always hoped I’d have the chance to own my own business,” Barry said.

“We’re lucky to have the expertise of our qualified coffee machine technician Greg Brown, who provides after sales service support for all of our range.”

“So when the opportunity presented itself here in Coffs, I grabbed it. “We’ve had the business now for 10 months, and it’s been a steep learning curve. We have such a big range of products – from toilet paper, takeaway food containers and pallet wrapping to coffee beans, top of the range hi-tech espresso coffee machines and everything in between!” When asked about future directions for the business, there was no hesitation. “We’re seeing a growing interest in coffee machines in offices and other workplaces,” he said. “It’s great for staff to be able to grab a coffee on the go during the day, and

Barry is grateful for the opportunity to live and work in Coffs Harbour. “I’ve travelled extensively and lived overseas, but I really can’t think of anywhere that offers the casual lifestyle with the amenities we have here in Coffs plus the proximity to major centres such as Sydney and Brisbane,” he said. “Coffs Harbour is such a diverse community – one minute you’re talking to a bloke who was the drummer in Billy Thorpe’s band, the next minute you’re helping a customer who’s just arrived from overseas, then you’re on the phone to the Ulong Post Office about coffee for the

World Rally!” According to Barry, success in business is all about community, and it’s a two way process. “DWS is a family business and has been here for a long time. It’s a strong, sustainable business presence in Coffs Harbour, providing affordable, quality products and services which support a range of enterprises across the local and regional community. Because of the strength of the business, we’re able to provide jobs for people who then have money to spend, which in turn supports the local economy. “It works both ways and it’s great to see,” he said. “For example, we might sell paper bags to a local sandwich shop, then when I go and buy my lunch, there’s that bag, coming right back to me – talk about the circle of life!” Barry is looking forward to developing the business as the community continues to grow.

focus interview with Samantha Wardman of CornerPost Marketing



rett, you’re not originally from Coffs Harbour. Tell us a little bit about your background and why you chose to make your home in Coffs Harbour? My father was a bank manager and as a family, we moved a lot. I originally started my career in the Commonwealth Bank and then when I decided to go to university, I chose Southern Cross University in Coffs Harbour (where I also met my wife). Then after university, to establish our careers, we moved to Sydney. We spent twelve years in Sydney, where I initially worked in investment banking and stockbroking, making the move to financial planning about nine years ago. It was always our plan to return to Coffs Harbour when the right opportunity presented itself, and we enjoy being back. I’ve always been committed to further education and I currently hold a Bachelor of Business, a Graduate Diploma in Applied Finance and Investment, a Graduate Diploma in Financial Planning and I am a Certified Financial Planner. What does financial planning involve, and why would someone need the assistance of a financial planner? Financial planning is different for everyone, as each person has different needs or wants and it is really about creating a tailored plan for the individual. For younger people it is typically about looking at things such as wealth creation or debt restructuring, whilst ensuring the family is protected by unforeseen events through appropriate insurances. For those in their 50s (as the kids leave home) it is often about making the best use of their final years of earning a salary. For those closer to retirement, it might be about structuring the assets they have amassed to provide them an income stream, whilst also making the most of any Centrelink entitlements. Everyone has different attitudes to money and investing, and this can come from their prior experience (which may have been good or bad) but also their level of knowledge of investing fundamentals. What services does Bridges provide? You should expect that the company behind your financial planner is strong, well-resourced, experienced and reputable. Bridges is somewhat

of a pioneer in financial planning. Established in 1985, Bridges has grown to become one of Australia’s largest national financial planning groups. Unlike many financial planning groups who outsource their research capabilities, we have an experienced full-time team dedicated to Around providing research on one third of their recommended assets ra supe nnuation investments. Bridges in ith w are now held are also one of the few s the ha is th d SMSFs, an ers Australian financial big industry play d an il planning companies such as the reta nds fu r pe that offer in-house industry su stockbroking services. w or ri ed .” already seeing examples You mentioned that of unscrupulous property Bridges can provide clients spruikers encouraging with stockbroking services. novice investors to set up What does this involve? SMSFs and then borrow to purchase We are able to both buy and sell shares highly infl ated properties (usually around for our clients (or anyone who wants a one the Gold Coast). This is a recipe for disaster off trade) and this can be either in a client’s and the ATO is aware of the problem, but as personal name or within superannuation. usual is slow to react to protect people. Bridges also runs what we refer to as a It’s been a tough time for many people and ‘recommended model share portfolio’. This is an businesses since the Global Financial Crisis in evolving portfolio of around 20 ASX listed shares 2008/09. What do you think some of the key of which Bridges research department is currently lessons are from this experience? recommending our clients buy. The performance The first lesson is don’t panic. I was advising of this portfolio has a twelve year track record of in a boutique practice in Sydney at the time, and outstanding performance against the ASX 300 it was tough. Every day for 15 months it seemed index. I would say that most of our SMSFs would the market was down and conversations with invest in this ‘model portfolio’ of direct shares. clients were difficult, as their portfolios dropped Self-Managed Super Funds or SMSFs – that in value. seems to be the buzz word at the moment But I am really proud of the work we did within finance. Can you shed some light on around this time, as this is when good advisors this trend? will shine. We did not sell one client out of the There is no doubt that the growth of this market and as a result, everyone’s portfolio sector has taken the industry by storm. Around bounced back in value with the share market. one third of superannuation assets are now For those who were brave enough, the GFC held within SMSFs, and this has the big industry presented some wonderful buying opportunities. players such as the retail and industry super funds I remember examples such as Commonwealth worried. Bank, which raised capital and invited Whilst these are great investment tools, shareholders to purchase more shares at $25 per people need to be aware of the risks and the share. Four years on, and their shares are over time they take to manage prior to setting them $70. up. However, using the right structure and The other lesson from the GFC which I am not investments, they really are fantastic investment sure we have learned from in Australia is that too vehicles. much debt is a bad thing. With what I will call However, the flip side to this is that we are

‘emergency’ interest rate settings in Australia at present, some households are being encouraged to borrow above their means. Whilst household savings rates are at their highest for around 20 years, there will still be those who are seduced into borrowing more than they can afford. And with unemployment set to rise in 2014, we will see how much of this bad debt the banks end up with. The New Year is just around the corner, so what are your early trends for 2014 in the world of finance? I really can’t see a rise in interest rates in 2014, which will continue to hit those people relying on fixed interest to fund retirement. In fact, as the Reserve Bank needs to drive the Australian Dollar down and it also needs a pickup in building and construction, it is likely that it will need to drop rates further at some point to get this happening. This should continue to be supportive for Australian shares, as people look to the ‘blue chip’ shares for the dividends and franking credits they provide. What’s one tip you would like to give people about managing their finances well? I always say to clients that you need to surround yourself with people who you can trust and whom have your best interests at heart. A financial advisor is no different to your accountant, your doctor, or your solicitor, in that you really want to be sure that they are acting in your best interests and they have the experience and qualifications to back up that advice. Thanks Brett.

coffs coast focus 45

46 coffs coast focus.


Coffs RV Storage Coffs RV Storage is a local established business that offers premium storage for your pride and joy, whether that is a 5-foot tinny or a 25-foot fifth wheeler and anything in between, including cars, caravans and even containers.

Coffs Camping World Whether you are a camper, caravaner, traveller, hiker or backpacker, we can suit all your needs in the one store. Coffs Harbour Camping World has a great range of tents from hiking right through to 12 person family tents, along with your bedding, cooking, lighting, furniture and coolers; you won't forget a thing. Primus, Outdoor Connection and Coleman are among the brands we stock, as well as our own brand outdoor equipped; come in and see our range of tents on display. Travelling overseas? We have the outfit and accessories for you – doesn't matter if you are sightseeing or trekking, we have everything from lightweight clothing, thermals, jackets, boots, packs, wheeled luggage and also the little things: travel adaptors, money belts and locks. Camping world stock well known clothing and travel brands such as Blackwolf, Korjo, Pacsafe, Columbia, Gondwana, Vigilante and Icebraker thermal wear. Coffs Harbour Camping World is located in the city centre.

We can store it all Safe Sound Secure! We offer a range of storage options to meet your needs. From outside hardstand, carport or inside storage, we have you covered. Coffs RV also offers a variety of payment methods and offers discounts on pre-payment options. Coffs RV storage also employs a fully qualified mechanic to maintain or service your boat, caravan, motor home, vehicle or trailer. We offer capped price bearing services on single or bogey axle vans and trailers and can conduct a pre-trip inspection for your peace of mind. Our access hours during Monday to Friday are 8am to 4.30pm, which means we always have someone onsite to help you. With fully fenced, beam alarmed premises and video recorded entry and exits, we pride ourselves on offering you Storage that is Safe Sound and Secure. Come in, inspect our facilities and talk to David about your storage needs today. Coffs RV Storage, 5 Newcastle Drive, (off Hulberts Road) Toormina. Phone 6658 9124.

coffs coast focus



COFFS HARBOUR AUTOBARN Leading Retail Automotive Accessories Franchise, Coffs Harbour Autobarn, recently attended the annual Autobarn Awards in Auckland, New Zealand. The franchisees of Autobarn Coffs Harbour took out the honour of being awarded the 2012/2013 NSW/ACT Franchisee of the Year. We caught up with husband and wife team Leanne and Chris Mounser and asked them why they are the number one place to shop for all your automotive needs.


ou recently won an award. Tell us about your achievement ... Leading Retail Automotive Accessories Franchise, Autobarn, recently held its annual Autobarn Awards Black Tie Event at the Viaduct Event Centre in Auckland, New Zealand.

product knowledge.

need, including Audio Visual, Batteries and

With a crowd of over 500 Autobarn franchisees and supplier partners in attendance, the awards night was a night of recognition and entertainment following 5 days of trade show exhibitions and conference planning sessions.

Electrical, Car Care, Gifts and Collectables,

The Franchisees of Autobarn Coffs Harbour took out the honour of being awarded the 2012/2013 NSW/ACT Franchisee of the Year.


We are extremely proud to receive the award of State Franchisee of the Year in recognition of all the hard work we have put into our Coffs Harbour store since opening in February 2008.

Who makes up your team at Autobarn Coffs Harbour? The Autobarn staff is made up of a highly knowledgeable team: Chris and Leanne as Franchisees, Matt as 2IC, Brenton, Barrie, Kendra, Michael, Leah and Carly in sales, and Darrell our installer.

We have a great team behind us helping us to achieve our goals and sharing our vision to provide outstanding customer service and

What do you sell? At Autobarn Coffs Harbour, ‘We knOw Cars’ and ‘We knOw that we sell everything’ you

can find and fit exactly what you need: wiper


Interior Car Accessories, Oils and Additives, Paint and Repair, Performance Parts, Protection and Storage, Recreation and Touring, Safety and Security, Spare Parts, Tools and Workshop. What makes you different to your For us, it’s not just about selling products; it’s about customer service, and our staff want to know what it is you’re trying to achieve, what type of car you have, do you plan to do the work yourself or do you need a hand from us? And if you’re not so great on the tools, we blades and light globes, car audio, batteries, roof racks and storage pods and seat covers.

We even mix paint and supply and program a wide range of car and garage remotes. At Autobarn, whatever your automotive need or dream is …’We knOw how to get you there’. With 102 stores across all states in Australia, the team at your local Autobarn can help you get exactly what it is you want from your car. Come in and have a chat to our team; whether it’s about the latest in car audio, keeping your car looking show room new, matching the right paint to your car, making sure your engine gets the care it needs or finding just the right parts and tools to do it yourself, we can help you. At Autobarn, we know cars … and We knOw how to get you there!

We kn w everything for your car.





*Store stock only. Not to be used in conjunction with any other offer. Normal exclusions apply (GoPro, Navigation, Gift Cards, advertised & in store specials). Valid only at Autobarn Coffs Harbour. Valid until 30th Novemer 2013.


UNIT 1, 9 NORTH BOAMBEE ROAD PH: 6651 8699 48 coffs coast focus.

coffs coast focus 49





Coffs Coast Holiday Parks Having family and friends visit, but always stretched for space? We would love to have them at our place! Coffs Coast Holiday Parks can offer you a hassle free alternative for the summer holidays.


f my extended family and friends are thinking of coming for a holiday, what options are available, and why should I choose Coffs Coast Holiday Parks?

The parks offer many accommodation options, from stylish self contained villas to shaded tent sites. The beach is just a short stroll away, with plenty of room to entertain the whole family. Everyone loves visitors over the summer holidays, but it's so much better when they have their own space. They will still be close by, so you can enjoy their holiday and catch up with them when it suits you. If you have limited space, then don’t worry; we’d love to have them out our place. What do the parks have to offer my family and friends? Park Beach Holiday Park is located on the

50 coffs coast focus.

famous surfing beach Park Beach, which is based activities such as mountain bike riding, patrolled all year round. There’s lots of fun for canoeing, surfing, paddle boarding, horse the kids, with a pool with water slides, kids' riding, golf. The Park is also conveniently club activities, a games room, jumping located within walking distance pillow and play ground. Park Beach of all that Sawtell has to Holiday Park is an award winning offer. park that recently won Best Woolgoolga Beach lid ay Park Be ach Ho NSW Resort Holiday Park and d ar Holiday Park is located Park is an aw an Excellence in Customer at re ce ntly in the heart of the wi nning park th Service Award. Re so rt Woolgoolga township wo n Be st NSW

an d an

Holid ay Park Sawtell Beach Holiday Park is with absolute beach sto m er Excelle nc e in Cu an awarding winning nature frontage. Everything ” Se rv ice Awar d. based park and is ideal for a you need is on your holiday in the great outdoors. doorstep, including With the Bongil Bongil National Park shops, cafés and restaurants. next door and the pristine Bonville Creek The park is known as an ideal and beach all within walking distance, our spot to watch dolphins and whales or to Sawtell park is the perfect base for adventure just sit back, relax and unwind.

Woolgoolga Lakeside Holiday Park is 1 km north of the town centre and offers visitors a secluded hideaway nestled between the tranquil lake and pristine beach. The Woolgoolga parks are popular with seniors and families who love beach holiday experiences including swimming, surfing and fishing. Why choose Coffs Coast Holiday Parks? You and your visitors will enjoy a hassle free holiday. You get to enjoy your family and your space whilst your guests experience fantastic facilities and services in wonderful beachside locations. Book them into our place! It’s the perfect solution for everyone. To book, call Coffs Coast Holiday Parks us on 1800 200 555 or visit


ishing Tackle Australia is the world's largest fishing and tackle store; how and when did you get involved with this business? I was 16 years old when I started part-time work with Fishing tackle Australia and moved to full-time after finishing my HSC, and 15 years later I’m still here.

Originally a gun shop started by Reg and Carly Coutts-Smith in the '70s, the business transitioned to a dedicated fishing shop under the name Fishermans Heaven and has continued to grow ever since. The business name was changed to Fishing Tackle Australia to match up with the name of the shop's Mail Order Tackle Magazine. The mail order magazine and the eventual website had a huge influence on the business. Selling products across Australia allowed the shop to stock the most expansive range of fishing tackle in the country. Expanding all the time, FTA grew into Australia’s, and eventually the world's, largest fishing tackle store. The business has also expanded laterally opening Coffs Harbour Outdoor World and the Kayak Shak on the same site.

Tell us a little bit more about your journey so far with Fishing Tackle Australia?

What are the advantages of having all your stores based at the same site for your customers?

As mentioned, I started working weekends in the shop at 16, then moved to full-time later on. I spent a few years as mail order manager before moving into the office to assist on the mail order catalogue and was involved in the development of our website. Now I am part of the management team that oversees the running of the entire business.

This means our customers, both in store and online, have access to the most comprehensive range of fishing tackle and outdoor gear all at the one location. With the world's largest fishing tackle store, Coffs Harbour Outdoor World and the Kayak Shak on the same site, there is nowhere else with such a range of products in the same place.

Over the past thirty years, how has the business developed?

How many staff do you have across the group? Are they retail staff or

PETE BYRON Fishing Tackle Australia


Pete Byron was 16 when he started working part-time with Fishing Tackle Australia, the world's largest fishing and tackle store.

experts in their selected fields? Between all the stores and mail order, we have almost 50 staff, all with experience and extensive knowledge in their respective areas of the business. Being an independent, local business, our aim has always been to provide expert service and advice in all of our stores. What does your business pride itself on? I would say our business prides itself on offering by far the largest range of fishing tackle and outdoor products at the best prices, whilst still providing the expert service and advice that comes with being an independent and homegrown business. And in your professional opinion, where on the Coffs Coast is the best place to fish? It’s hard to answer that question, as there is fantastic fishing thoughout the Coffs Coast and it depends on what kind of fishing you prefer. Around the harbour itself is a great central location for anyone visiting the area, with rock fishing and beach fishing on offer, as well as being the access point for offshore fishing, and there’s great fishing around the marina area, especially for kids and families. My personal favourite locations though, would be the small Bass and Trout streams in the hinterland, which are only 10 - 45 minutes drive from Coffs Harbour.

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Timescapes A Photographic Exhibition A combined showcase of the amazing talents of photographers Tim Aicken, Gethin Coles and Alex Cowley ...


ll highly awarded photographers, the three have collectively received awards and honours from the International Aperture Awards, Epson Panorama Awards, International Photography Awards and the Canon/AIPP Landscape Photographer of the Year Award.


more of their favourite images. These feature several that are on show to the public for the first time.

After a successful showing during Arts Week, the trio are expanding in this collaborative exhibition to include many

Friday 25 October 6pm, Bellingen Gallery & Framing Studio, Hyde Street, Bellingen. (opposite the Post Office).

coffs coast focus.

Timescapes is having an opening night on Friday 25 October at 6pm, so come and join the artists for a glass of wine. The exhibition will then run to 14 November.


h u n t True blue New Yorker singer/song writer Lisa Hunt has enjoyed success across the world with her Soul, Funk and Disco music. Her soulful voice is not to be missed. Lisa will be here on the Coffs Coast to perform live at The Hoey Moey.

hat is your background? Where are you from originally? I'm an African-American born, and I grew up in Brooklyn, New York City. I am one of five brothers and sisters, with a couple of adorable step-siblings in the mix.

is awesome. It's good to know there is room for it all on the dance floor. Are you from a musical family? My mum has a beautiful voice, but she only sang in church. There was lots of music around the house. My brother had a DJ set up in his bedroom, we listened to Broadway, movie soundtracks, gospel and comedy. It was a lively household, mostly filled with laughter.

Where did you meet your husband? We met in What music inspires you? So much. I love what I New York. We were both performing on the same do, but I also love what others do as well. There is night at 'Chilies'. I thought he was pretty cute, so so much talent in the world, I wouldn't kinda I threw myself in his path, he took the bait know where to begin. *wink* and started a conversation. It was then What has been the highlight of and there I discovered Australia! It was love at your career? In absolute singing first sight. I mean, I vaguely remembered with the legendary Luciano 'Skippy the bush kangaroo', but this Pavarotti. I've done a few cutie with the strange accent put the songs ve lo I of his gala concerts, but Australia on my map! It's now deat make you feel th the Royal Albert Hall cades later, and we're still hanging e , dance, celebrat od go in 2004, he took my out. We spend most of the year al e and feel person ie, lif breath away onstage here on the NSW North Coast Stev triumph . Aretha, , Earth and my eyes welled up. ns but make the pilgrimage to the Otis, The Jack so d Truly magnificent. an ol Ko USA and Europe. We've lived in Wind and Fire, � c. et You've performed all those places over the years. the Gang etc with some of AustraHow would you describe your lia's biggest names. What music? High energy fun black music. do you love about performMotown, Soul, Funk and Disco. I love the ing with our Aussie icons? songs that make you feel good, dance, cel-


ebrate life and feel personal triumph. Aretha, Stevie, Otis, The Jacksons, Earth Wind and Fire, Kool and the Gang etc etc. Are you getting the picture? I've found myself doing so many special events these days because like me, people want to party and feel good, and I love it! I also find singing these Ol' SKOOL classics is a nice contrast to what everyone is hearing on the radio all day and the kids know and love them too, so we get generations out, and that

I love most the enthusiasm of the Aussies I've sung with (Barnsey, Diesel, Midnight Oil, Jon Stevens and more). It's always like their first time on stage, even after many years in the business. Not overly polished you know ... it's like, "Let's rock"! A guy from a football team once told me I was 'Rugby League Soul' (laughs). I liked that and relate it to the Aussie spirit.

stage ... what was working with the likes of Eric Clapton, Miles Davies and Joe Cocker like? Amazing. At the time it's a gig and you concentrate on being professional, doing your part well, but later you think, "Holy moly" ... I just sang with __ (enter celebrity name). Very cool. My mother in law call my snaps a brag book ... true, that! How often do you perform in Coffs Harbour? What's your favourite thing about being on the Coffs Coast? Coffs Harbour was one of the first places to embrace me and my show when I first started performing down under around 14 years ago. We played the old Plantation Hotel, the new Plantation Hotel, Hoey Moey, Seaview Tavern, and to this day we still can pack a beer garden. We've explored the beaches, the hinterlands, the surrounding beaches, both north and south. I'd say I am very familiar and at home on the Coffs Coast. When is your next show here; what can we expect at the show? I have the Harley Davidson Rally, a Council Gala and a wedding coming up this month. Our first public show will be on November 10 in the Hoey Moey Beer Garden. Expect to have GOOD TIMES! Thanks Lisa.

the plug! Lisa will be performing at the Hoey Moey on November 10. and follow the links or

And you've had success on the international coffs coast focus 53

By Nicola Taylor - Director Girlfit ith spring in full swing, there has never been a better time to kick-start your training, revamp your diet and set the wheels in motion for your summer health and fitness regime.


You need to find your mojo and before the silly season is upon us. Bringing your body out of winter mode can be hard. The first time you put on your swimmers can be a shock, but also a good reality check of what needs doing to get and feel comfortable on the beach. You know what you should be doing; it’s just a matter of juggling your goals and actually committing to yourself. At the end of the day, you have one opportunity at life and one body to worship, so let’s make the most of it! I want you to sit down and take some me time. Time for you to set your goals, compile

a healthy meal plan for the week ahead, update your music list with some new music to exercise to and plan some time with friends and family! Stop, and take some time for you. Make that appointment you have been meaning to do for ages, but never got around to. Whether it’s a pap smear, breast check, skin cancer check, dentist or optometrist. Today is the day to do it. No more putting it off! Girlfit is here to help you through and set the standard for healthy living, fun and longterm friendships. There is no time in your life for fad diets and unrealistic training plans. Get your MOJO on and get on with life! Beach is calling!

the plug! Nicola Taylor – Director Girlfit 0417 045 825.

By Duncan Marchant


o f

fear at this point was contemplating giving up my true weakness ... chocolate. But, the thought of wearing a bikini was enough reason to give up my love of sweets for a few months!

Today I had the pleasure of interviewing an ambassador of Coffs Coast Health Club and a truly amazing woman, Kirsten Howton. Kirsten is well known throughout the Coffs Coast Community for her commitment to fundraising for all sorts of worthy causes, but recently she has been involved in something a little bit left field for her own pleasure … irsten says, “There’s nothing like getting out of your comfort zone. It’s safe there, it’s familiar, and ... well ... it’s comfortable. With 2013 being the year of the ‘snake’ and using the snake’s shedding skin as a metaphor for the year, it was time for some personal changes and mental shifts ... I was ready to create healthier habits and to see what positive changes I could manifest for myself for the year. So in May, when Coffs Coast Health Club was running a 9 week ‘challenge’, I signed up. I knew this would not only involve committing to 9 weeks of healthy eating and exercise, but it would be the perfect platform to kick-start my 54 coffs coast focus.

year of personal change. I didn’t realise at the time how much I would learn about myself in the form of willpower, discipline and dedication to my eating and my training. When I was approached by a couple of the trainers suggesting I think about competing in a fitness/body sculpting competition later in the year, I initially dismissed the idea. I eventually reconsidered, citing 2013 as my year of personal change ... and after asking many questions about what it would involve, I had committed! In 4 months I would be standing on a stage in a bikini, in a sports wear outfit and in an evening dress. It was clear this journey was going to be as much about a mental challenge as a physical one. My biggest

y o u r

I started removing food groups that were previously feeding and fuelling my mind and body.

This was a challenging time and I learnt to focus on the power of positive self talk I spent the next 4 months getting myself and ... especially during those final depletion my body ready for October. I was on a mission workouts, and it’s a definitely a time where you both at home and at the gym, and I loved find a lot out about yourself ... but I never once seeing my body get stronger. I learnt so thought of quitting. With the competition much about the body and the on tomorrow, I reflect on how makeup of such a complex fortunate I have been to have piece of machinery, had an amazingly supportive ... after asking and I was fascinated gym environment and many questions about feeding and fantastic trainers. ould about what it w nourishing it well I have spent a lot of involve, I had and was committed months 4 In ! time undertaking this ed itt m m co ng on to my daily training. very personal challenge, I would be standi , in a My training sessions but I have learnt so a stage in a bikini t and in became a priority and much about myself and sports wear outfi s.” es were set as my day’s first an evening dr am proud of what I have appointments – I had a no achieved, both mentally and excuses mindset. physically. The finish line is in

I kept a training and food diary, where everything was documented – this was the only way to be accountable and disciplined. Maintaining a relatively pure existence meant my social life became limited; I had all but cut out alcohol and there had to be some selfish ‘me’ time. I sought advice in the area of vitamins and supplements (a minefield!) and thankfully during my preparation I have been injury and ailment free, making daily training days easier. A month out from the competition, my diet changed drastically as

sight ... and so is that chocolate bar.” As you can see, it is not always about the result, but rather the journey. Next month we will follow up with Kirsten and get the low down on how she looked and felt on ‘comp day’. We thank her for sharing such a personal experience and if you would like to know more, please email your questions to Kirsten via – see you next month!

Rhinoplasty Surgery of the Nose hate the shape of my


with a groove in the middle of the

‘Septoplasty’ is surgical correction

nose!” is a frequent lament

tip of nose. This problem is due to

which improves the air entry, as well

heard from people who

large lower lateral cartilages of the

as the appearance of the nose.

have a problem with the

nose, which are also splayed apart.

Rhinoplasty needs meticulous

appearance of their nose.

Correction is by reducing the size

assessment and planning.

The shape of the nose is mainly due to

of the lower lateral cartilages and

the bony and cartilaginous skeleton,

bringing them together, often with

over which the skin of the nose is

the addition of a cartilage graft from


the septum (the cartilage in the

To effect change in the shape, the

midline which splits the nose into two

skeleton has to be altered to allow the


skin to drape over the new shape.

Surgery is also done to make a

caused by the ‘skeletal’ surgery of

A common problem is the dorsal

large nose smaller, a broad nose

the nose, as the soft tissue (skin and

hump, which is due to a prominent

narrower and to change ethnic/

fat) has to ‘shrink’ over the ‘new’

bony bridge of nose, and which can

inherited problems in the shape of the

skeleton. While change is evident

be made smaller, to get rid of the


by three months, a final result often


At times, the surgery is to improve

takes up to a year. The surgery, done

A second problem that causes grief

breathing due to blocks caused by a

under general anaesthetic, produces

to some is a broad tip of nose (‘bogy

deviated septum, which can be a long-

significant improvement in function

tip’), which is also ‘bifid’ or split,

standing problem or due to injury.

and appearance.

While traditionally it was done using a ‘closed’ approach, over the last 30 years, due to the influence of Dr. Jack Gunter from Dallas, the ‘open’ approach has gained popularity. It takes time to see the full changes

coffs coast focus 55

with Go Vita Coffs Central Ph: 6652 2993

Beachside Radiology we care for you This busy radiology practice, which was established in 2010, has become an important part of the healthcare matrix for the Coffs Coast. Since opening with CT, Ultrasound, X-Ray and Mammography, Beachside Radiology has grown and now provides MRI, Bone Mineral Density (and


Body Fat Composition scanning) and


most recently has added Cone Beam CT.

demonstrates their caring attitude.

Cone Beam produces optimum dental

“We Care For You” is also evident in their support for the local community by sponsorship of local events and organisations such as sporting teams and lifesaving clubs. Staff recently demonstated their community spirit by entering a BR team in the Coffs Fun Run and preparing a huge bunch of balloons to give out to event attendees.

imaging, both from a referrer and a patient perspective. All Medicare claimable services

After years of being unfairly treated as a dietary no-no, Coconut has fast become a favourite ingredient of foodies and health nuts alike.

for all modalities continue to be bulk billed - including interventional procedures and steroid injections.


ere, Naturopath Tracey Hayes introduces you to the new generation of coconut products you’ll find in store, and explains why you might like to give coconut a second chance, for goodness sake! You’re probably very familiar with coconut milk, desiccated and shredded coconut, but the humble coconut has even more to offer … Coconut Flour Coconut flour is produced by drying and defatting fresh coconut flesh and then grinding into a fine consistency. The result is flour that contains almost 40 percent fibre plus all eight essential amino acids – making it much more nutritious than standard baking flours, including the wholemeal varieties. Even better, it has a very low GI and is gluten free. For a simple way to top up your daily fibre intake, just add a spoonful to your breakfast cereal or stir a little into a smoothie. Great in baked goods too … just replace 20 percent of the flour you would normally use, with coconut flour (it’s best when combined with other flours rather than on its own). Coconut flour also works well with Almond meal … a great base for some delicious, healthy desserts. Try adding raw Cacao powder and Stevia for some sweetness too! Coconut Water Young coconuts contain a clear liquid referred to as coconut water, which makes a delightfully tasty and refreshing drink. The water is very high in potassium and other minerals, so it’s a great choice to replenish the electrolytes lost through perspiration during hot weather or after moderate exercise. Coconut water also has an alkalizing effect on your body, which can help correct the cumulative effects of acidifying foods that make up most diets today. Now available in ready to drink cans & bottles, there is no need to buy the whole coconut to get to the water inside. Coconut water has naturally occurring sugars so reject the coconut water drinks that have 56 coffs coast focus.

added sugar. It’s just not necessary. Coconut oil Leaving the best to last … Coconut oil has a high smoke point and is very heat stable, making it well-suited to frying and other types of cooking that require high temperatures. However, it’s Coconut Oil’s health benefits that are continually in the spotlight. But isn’t coconut oil bad for you, I hear you say? About 86 per cent of coconut oil is saturated fat which is the type of fat we’re usually urged to avoid. So here are the facts … The saturated fats in coconut oil have a very different chemical structure to those found in animal products. Coconut oil is about 2/3 medium-chain triglycerides (MCTs), making it nature's richest source of these healthy MCT’s and therefore one of the healthiest oils around. These types of triglycerides have been shown to produce a whole host of health benefits, too many to list, but here are a few… Recent research revealed how coconut oil promotes weight loss and how it appears to be particularly effective in reducing abdominal fat, which lodges in the abdominal cavity and around organs. So eat fat (the right kind) to lose fat! Lately, there has been a lot of fuss around the promising research that suggests the MCT’s found in Coconut oil may improve cognitive function in Alzheimer’s patients. You probably heard about this one in the news. Applied topically, Coconut oil is a very effective skin moisturiser and offers some protection against hair damage. Always choose virgin, organic, cold pressed coconut oil, most often produced by smallscale producers working sustainably. Naturally, avoid the processed variety. And remember, check with your health care practitioner first if you need advice before taking anything new.

Beachside Radiology operates under a ‘We Care For You’ mantra. This is evident in their attitude to making same day appointments whenever possible. Staff are happy to work late when necessary to provide this service. Their policy of bulk billing even costly interventional procedures further

For Caring Radiology - see Beachside Radiology. Contact Beachside Radiology today for more information or an appointment. Call 6691 7800.





here do you work and how long have you been a part of the team? I work at boutique salon Kaboodle. I've been with them for four years but have been in this game for over 12 years. I've worked on major fashion editorials, runway shows and music videos. I’ve worked with many high profile clients and celebrities which has instilled in me a high standard of customer service and skill that I hope reflects in our salon. Which celebrity has the most amazing hair - right now! Alexa Chung. I’m a huge fan of everything about her. From her tousled shoulder length hair, to the Bridget Bardot fringe and the highlighted caramel pieces in her chocolate brown hair. She pulls off that grungy, effortlessly sexy and dishevelled style I love. She's super cool. What is on trend at the moment for short hair and long hair? With short hair, whether it's girls or guys - the look is very top heavy, clean and cropped around the sides and back and leaving a generous amount of length on top. This style is great for most face shapes, as it creates elongation, which is very flattering.

It's also nice to have something to play with and mess around up top.

our beach life culture here on Coffs Coast, what tips do you have to protect your hair? For long hair, it's all about growing Number one, wear a hat! Underneath out the layers. Solid bobs that sit just always wear protection lotion or on the décolletage (think Lara Bingle). spray. I recommend using a sun Sexy and flattering to all face shapes, protecting spray. If that isn't available, the bob is super easy to style and creates a smoother, healthier aesthetic a generous amount of conditioner will provide a level of protection. If you (also a great way to get rid of those are swimming in salt or the chlorine, dry split-ends). Fringes are long to it's essential to shampoo grow out and sit just above with a detoxifying the eye or softly around shampoo, follow the cheek bones. with a balancing For colour, we're moisturising e e'r moving away w , For colour conditioner ay from the solid aw moving or treatment. e br om ombre style and lid from the so to in These two g in ov m moving into d style an ur lo elements strip co le bt more subtle su e mor es.” qu ni out essential ch te g tin colour melting el m natural oils techniques. from the hair, Soft placement making your hair of lighter pieces feel limp and dry. closer to the face for a

summery sun kissed feel in a more harmonious colour palette to maintain colour sustainability. For darker shades, it’s all about richness of colour and maximum shine. Working with, and enhancing your skins' natural tones, yet aiming for boldness and an extra wow factor! With the weather warming and

What are your top three products in hair protection? I wish. I want. I need. I WISH: AVEDA Sun Care Protective Hair Veil 100ml (RRP $49.95) I WANT: KMS Colour Vitality Shine and Shield 150ml (RRP $31.95) I NEED: AFFINAGE Instant Bliss Wearable Treatment 150ml (RRP $23.10).

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Coffs Coast Nutrition

Brooke, Sheree & Louise

Coffs Coast Nutrition provides a unique health, fitness and nutrition experience. Our team consists of university qualified Dietitians, and an Exercise Specialist with a degree in human movement. We now have a small private gym - ideal for a time-efficient workout in a friendly, relaxed environment. Exercise alone, or bring a friend. Alternatively our Exercise Specialist (Brooke Henry) can design a home-based program.

and use of our gym • Nutrition advice re medical conditions (eg coeliac disease / gluten-free, irritable bowel, food intolerances, thyroid conditions, fatigue, nutrient disorders, diabetes etc) • Comprehensive dietary analysis to check for nutrient deficiencies that can affect energy levels • Sports nutrition advice to help achieve that elusive PB

Our Dietitians / Nutritionists (Louise Williams and Sheree Riley) both have at least 5 years university study in nutrition and science, which ensures the highest standard of care. Louise is also a qualified Sports Dietitian. In addition to this, she has completed Cert 111 & IV in Fitness.

If you want to improve your energy levels, lose weight or get fit, but find it daunting, then our friendly team can put you on the path to success!

What can we provide? • Weight management advice and motivation that works • Individualised nutrition and exercise plans,

We understand that everyone is different, and there is no “one size fits all” nutrition and exercise program. We offer solutions that fit with busy lifestyles, and believe that food should be enjoyed and that diet and exercise shouldn’t feel restrictive, complicated or boring!


PHYSIOTHERAPY & BACKCARE Welcome Patrick ! Recently arriving in Australia, Patrick McCarrick has joined Coffs Physio & Backcare. He graduated with honours from Glasgow University, and has special interest in neck pain and headaches.


o pain pain, No gain!” – How often have we heard this? Unfortunately when it comes to the shoulder, ignoring pain can sometimes be the worst thing possible to do, resulting in aggravating or worsening the shoulder pathology.

treatment treatment. Tendinopathy re responds well to graduate targeted exercises, but care needs to be taken not to push ahead too quickly, as this can adversely affect and actually weaken the RC tendon further. Bursitis can be controlled by unloading the shoulder, stretching the capsule if it is tight, and strengthening the RC muscles and Initially one must understand scapula stabilizers. Not all RC the complex interplay of tears need surgical repair and joint, ligament, muscle e follow W some symptoms can be and neural activity that e latest th controlled by individually occur at the shoulder. ced based en id ev tailored exercises to suit Think about the simple ice by ct ra p the individual’s specific act of raising your hand ely clearing tin u ro requirements. [RC tears overhead. Avoiding es all possible sourc are present in 50% of pain can often cause of pain.” people aged >60yrs, but us to move our shoulder not all are symptomatic]. abnormally. However, We follow the latest evidenced sometimes the source of pain based practice by routinely may lie external to the shoulder, clearing all possible sources of pain, using instead being referred from the neck or combinations of spinal mobilization and thoracic spine. No amount of rotator cuff [RC] exercises as required, and even including the exercises will clear this type of shoulder pain! core! (A whopping 54% of your power comes A detailed objective assessment [including from here when you throw Fido a ball!) So the the spine], along with radiology if indicated, advice is ... seek professional advice for your can assist in determining the underlying best outcomes! pathology and hence the best choice of

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FRESH DENTAL CARE Are you looking for a family friendly Dentist? A Dentist that has extended Opening Hours for after school or work times? A Dentist that aims to cater for you, in the case of an emergency? Then look no further, Fresh Dental Care is the dental practice for you! We are committed to providing consistent and quality dental care.


his year our four practices, at Grafton, Coffs Harbour, Urunga and Macksville, underwent voluntary Accreditation and were awarded full accreditation against the National Safety and Quality Health Service standards applicable to dentistry. Last July 2012 the Australian Dental Association launched the Introductory Dental Practice Accreditation Scheme and we are very proud and excited to be among the very first dental practices in our local communities to be accredited. We have the only fully accredited practices based in Macksville, Urunga and Grafton, with only one other in Coffs Harbour. And we are 4 of the 66 practices across NSW, and 4 of the 168 practices Australia wide!

“Achieving accreditation demonstrates a commitment to the provision of excellent dental care and continuous quality improvement within the practice.”- Quality Innovation Performance We have been very busy the past few months and recently our Grafton practice won their category - Professional Services with more than 5 employees - in the Clarence Valley Business Excellence Awards. All of our practices are very proud of Grafton’s achievement as we all uphold the same philosophies and cultures between us. Dr Ruth Drakes and Dr Philippa McCarron have recently returned from maternity leave and Dr Margaret Kleinig is now seeing patients from our Coffs Harbour practice as well as our Grafton practice. Our team members have loved

seeing the patient’s enthusiasm at catching up with their favourite Dentists again.

who provides consultations from our Grafton and Macksville practices.

Dr Philippa McCarron is now offering patients a fast and gentle cosmetic treatment, to straighten teeth, based on the Cfast system. Cfast is a progressive smile design system for Adults seeking a significant improvement in their teeth from a cosmetic point of view. There is little or no alteration to their existing bite pattern and treatment generally takes between 6 weeks and 9 months. The Cfast system also incorporates whitening of the teeth and, as opposed to crowns or veneers, is non-invasive and “tooth saving”.

Our practice philosophy is that people should be happy and healthy and we want to make a difference in our community by improving Oral Health and giving people smiles they want to show, because Smiling is Important!

Fresh Dental Care offers a wide range of services over the four practices and also has a visiting Prosthetist, Susan McDonald whom works from our Coffs Harbour, Urunga and Macksville practices, Specialist Orthodontist, Dr David Armstrong whom works from our Grafton practice and Oral Surgeon, Dr Frank Moloney,

Tooth decay is the most common health problem in Australia today. It is five times as prevalent as asthma. Periodontal disease is the fifth most common health issue in Australia. Both tooth decay and periodontal disease are largely easily preventable. A visit to Fresh Dental Care will see you happily greeted by our reception staff and if you are early on arrival you will be welcomed with a tea or coffee. If you would like further information on what our practice can offer you, log onto

professional gentle caring

Because smiling is important O O O O

Extended Opening Hours Urgent Care Appointments Family Dental Practice Fully Accredited Dental Practice

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The EMOTIONAL FREEDOM TECHNIQUE Pamela Millican is passionate about EFT and will spend the rest of her life teaching it and helping others be free from m their childhood programming. To live their own lives - not those they may have negatively been conditioned to believe. e. Pamela is fortunate enough to witness profound results on a daily basis in her private practice and loves seeing thee impact EFT is having on the patients at the Hospital on the Mental Health Ward, where she volunteers on Mondays. hat is your background and how did you become interested in alternative health? I grew up in poverty with daily mental and physical abuse, and later, sexual abuse. When I was 15 years old my battered mother finally had enough and left taking my sister with her. Six months later my father left too, taking my brother with him. I came home one day and found the house empty and everything I owned, thrown away. Neither parent wanted me and I had nothing. Finding myself continuously struggling with low self worth, self loathing and feeling unwanted. I threw myself into physical fitness and education; striving to be something, anything. But this only kept me distracted and avoiding facing my demons. For years I lost myself in study and selfhelp books, constantly used meditation, visualisation and positive affirmations … and a quote from Carl Jung: “I am not what happened to me ... I am what I choose to


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become” kept me focused. However, the ever-present demons were impossible to ignore and I began counselling. This process helped me understand why, and to make sense of everything, but still did nothing to release the emotional attachment I had to my memories and after a year of treatment, I found, very little had changed, I just knew there had to be a more effective way to heal. I began researching alternative healing methods using Energy to clear the negative / sabotaging belief patterns punctuating my life, and discovered Reiki Energy Healing. I became a Reiki Master, Karuna Reiki Master, and Tibetan Healer. But still something was missing. Then I found EFT and my life radically changed forever. What is EFT and what can I use it on? EFT, also known as Tapping, can be used by all ages and is an emotional healing tool based on the theory that negative emotions create a disruption in the body’s energy system causing the body to become

imbalanced. ties The range of problems and possibilities that EFT can be applied to are endless on to From stress, anxiety, phobias, depression ng sports performance and public speaking EFT can be used to effectively reducee ories stress associated with traumatic memories em and reduce anxiety; Increase self esteem gher and confidence; and give an overall higher mental well-being. How does EFT work? By tapping the various acupuncture points on the body, the vibration from the tapping releases the emotional charge you have attached to the memory being focused on and brings the body back into balance. How much does it cost and how can I contact you? $100, with most seeing a noticeable difference after their first session. Contact me: 0423 214 320, email pamelamillican@ - Consults available through Skype and phone. For client testimonials:

Move Better. Feel Better. Look Better.

Don’t miss out 6th Dec C.ex Auditorium

Queen of the Nile Why Pilates? If your posture is compromised due to work, injury, lifestyle or illness, then there will be muscular tightness, muscular weakness and pain in your body. This causes extra wear and tear on your joints which will eventually lead to more serious conditions if not treated.

The annual Sacred Lotus Bellydance Student Showcase is almost here. The “Queen of the Nile” is a dance spectacular drawing inspiration from Ancient Egypt and the mysteries of Middle Eastern dance.

Pilates often works in conjunction with Physiotherapy, Chiropractic, Massage and other Allied Health modalities.

The story emulates life, growth and acceptance as we delve into the elements that created an empire and the evolution that takes place within oneself.

Pilates works on lengthening and strengthening muscles to achieve and maintain good posture. Some muscles also need to be taught to ‘switch’ back on and some to work correctly.

Sacred Lotus students will present their finest performances with international artist Xaeda joining in the festivities along with Arabic percussion troupe Tarab and acclaimed performers Shekhinah Morgan, Fotini Koklas and other guest artists.

If you are in pain or have a special condition then you owe it to yourself to participate initially in some tailored Pilates sessions rather just attend a regular Pilates mat class. Once your condition has stabilised then you may be able to attend a Pilates mat class because you will now have the knowledge to know what you can and can’t do and what substitutions you need to make. Pilates is not just for people in pain. Pilates can help prevent problems from ever occurring or at least minimise them. It is a mind/body exercise method that should be practised on a daily basis and it’s never too late to start!

The night is set to shimmer with spectacular costumes, lively Arabic rhythms and sensual movements. Then shimmy the night away with Dj Tone. “Queen of the Nile” Bellydance Showcase will be held on Friday 6 December in the C.ex Coffs auditorium room. Tickets are only $20 Adult and $15 for children under 12years. Doors open at 6pm for a 7pm start. Available from C.ex Coffs Booking Office on 6652 3888. For class or performance details visit www.

Hypno birthing You’ve probably heard your fair share of ‘horror’ birth stories before. It seems a woman carrying a baby also carries a flashing neon sign that reads “please touch my belly and tell me your awful birthing experience”. We’ve been so conditioned to view childbirth as a chaotic rush to the hospital involving angry, sweaty women screaming in agony, begging for drugs. But the truth is, it doesn’t have to be this way. Hypnobirthing is a technique that teaches couples to recognise and eliminate fear & tension to allow the body to relax and birth naturally. You won’t be hypnotised during childbirth and no one will be dangling and waving a pocket watch in front of you, but you will be deeply relaxed, allowing your body to take over and release those natural endorphins which are up to 40 times more powerful than morphine. My favourite question to ask pregnant mothers is if they wake with a ‘things to do list’, detailing how to develop their babies heart or lungs, or how to grow those ten perfect fingers and toes? The answer is of course “no”. There is no list, no instructions. Just as your body and your baby know how to grow and develop they also know exactly how to birth. It really is THAT simple.

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s o c i a l s c e n e

Below. Samantha Wardman and Debbie Gooley

with Carole Beros from Le Dāin Designs Right.. Town Crier, Dick

Below. Babara Wenman, Loretta Bryant and Carole Beros

Frost and Janemarie

Below. Lisa Mouton, Lucas Cooke and Savannah Oxley

Above. Nicci Seccombe and Sam Dawson

Right. Glen Bedford, Jenny Oloman, Denise Knight and Kaisha Ollman

Above. Betty Weick and Candice Weick


Daylight saving certainly makes a difference! Lovely, long evenings make for the best time to be dining ‘alfresco’. The extension of the day gives us the opportunity to disconnect from work and have more leisure time. It prompts us to spruce up the old outdoor furniture and whip up something fab on the BBQ.


hile discussing the old outdoor furniture, there just happens to be a little story attached to that … While rounding up my troops to help make the balcony worthy of eating on, I was commenting that it had been so windy lately, that a table umbrella was NOT a good idea. However, ‘The Husband’ was arguing the point! He was informing me that he knew exactly which way the wind was blowing and all would be fine! Now, I am one of these people who are not interested in whether there’s a northerly or southerly – wouldn’t have a clue from which direction ‘she blows’ ... I’m only interested in whether or not the washing will dry or the blasted umbrella will soar off like a rocket ship and land spike down in the centre of a passing million dollar Mercedes Benz! He assured me, all would be well. Hmm? On to the social scene: recenty Sawtell held the first of its ‘Sawtell Summer Sessions’. Considering this event wasn’t highly advertised, it proved to be a huge success. The street gets closed from 4.30pm until 8pm, and you get the opportunity to dine at one of the local eateries and then peruse the shops. Families also brought down picnic blankets and enjoyed take away of their choice on the median strip. To launch the first of these Sawtell Summer Sessions, we had our very own brand new Town Crier, Mr Richard Frost, ring the bell and give it a bit of the: “Hear Ye, Hear Ye, Hear Ye!” There were buskers, musicians, a 62 coffs coast focus.

gorgeous petting farm and jumping castle provided by Annette Marvin from A & A Hire. I hear that next time we can look forward to Coffs Harbour Vintage Cars and Holiday Coast Boot Scooters, to name but a few. Really lovely atmosphere; can’t wait for the next one. These evenings will be staged every second Thursday of the month, with the next one being on 14 November. Enquiries: call 6653 2752. The FOCUS girls got all fired up and went along to support the Cancer Council’s fundraising screening of the ever romantic and oh so hot movie Dirty Dancing. Have to say the ladies were ever so slightly out of control! I had completely forgotten how fabulous this movie was! Prior to the event, guests sat back and relaxed in the lounge area at Birch, Carroll & Coyle, where they enjoyed sweet treats provided by Molly & Me, swished down with oodles of bubbles ... great night out for the girls! It’s that time of year again when Sam Wardman presents the annual ‘Tubby’s Ball’. This is an event for the Tubby’s White Whales Trust and the Coffs Harbour Surf Life Saving Club. The event was named ‘Fantasy Island Party’ and staged at the fabulous Aanuka Beach Resort. Boy oh boy, did everyone frock up! Some hilarious sights were seen on the night and quite a few had definitely flown in on ‘Da Plane! Great job to Sam Wardman and the team for a great fundraiser. It is the 110th anniversary of the HarleyDavidson marquee, and a massive contingent of bikers arrived here on the Coffs Coast.

These bikers, I have to add, were neither gangs or outlawed and were purely here for the 2013 State Hog Rally. This coincided with the 30th anniversary of HOG Inc and the 20th anniversary of the Mid North Coast HOG chapter. There were approximately 1,000 Harleys showcased and after a display at the Harbour side Markets, there was an exciting ‘Thunder Run’. I’m absolutely terrified of motor bikes, would throw a pink fit if ‘The Son’ arrived home on one, but I sure love the thrill and excitement of watching the drive by! It’s that time again when the Christmas parties start rolling in. One not to be missed is the Girlfit Christmas Party. Another year to celebrate another year of fun and fitness, or in my case, ‘going to get fitness!’ The party will be held at upstairs and downstairs at the creek side restaurant Mangrove Jacks at The Promenade. The event will be on Saturday, November 23 at 6pm. Tickets are $35, which includes cocktail food and a glass of wine on arrival. You can dance the night away later on at the Girlfit Nightclub, with their very own pink lasers and lights! BWN’s evening cocktail event was at the ever popular Macauleys Restaurant in Coffs Harbour. Guests enjoyed delicious canapés and a few drinks, while being mesmerised by the sensational Tracey Spicer. I do have a short attention span, especially at this time of the day, but this lady was so effervescent and full of the joie de vivre, that she kept the audience totally focused and entertained. Really great night; I hear that the next meeting will be a

morning event and the guest speaker will be Michelle Bowden and will be held at the C.ex Coffs. Make sure you book your tickets for the Novaskill Awards and Client Christmas Party. This will be one of the early Christmas celebrations thrown around the Coffs Coast and will be at the Beachfront Park Beach Surf Club on Thursday 14 November, from 6 - 8pm. This is a night to recognise and celebrate success and support in our community. Mr Michael Crossland will be the MC for the evening, and of course there will be music, fantastic door prizes, fabulous food and plenty of pre Christmas cheer! For all enquiries, call 6601 7000. Going back to the ‘Mary Poppins’ umbrella saga. The balcony was looking spectacular, the meat was marinated and a couple of friends had arrived. I was still suspicious of the howling gusts of wind. However, even though ‘The Cat’ was out there with a licked paw raised testing the wind direction! ... Mr Beros was still confident that there was no hurricane imminent. All I can say is always trust your gut instinct because in less than five minutes flat, the umbrella had soared into the sky – taken off and landed on the neighbour’s roof! Also to top it off, ‘The Husband’ had set fire to the tea towel and was flinging it around like a crazy fire dancer. I will not repeat what I said. Here is to never messing with Mother Nature. She is a woman, after all ... Carole Beros. Le Dãin Designs







At Bacio we are still serving all original Pina Colada cold pressed juices and smoothies. Come and enjoy your favourites like the Pina Coladas The Namesake which has pineapple juice, coconut milk, frozen yoghurt and pineapple sorbet. Some of our most popular smoothies are the Mothers Daily, Mango Ma, Big Banana, Purple Haze and the Watermelon Wave.



ast month Harmony Store were involved in the fire with Rivers – Coffs Harbour – and their lovely store was severely damaged and all of the stock was lost. The team has had to find a temporary location. SHOP 15, City Boulevard Arcade, Harbour Drive (the old Jay Jays store). We have NEW STOCK

MESOP / WYSE / Cotton Village / BOHO / Neemah / Valia / Gordon Smith / By TiMo The website is back up and running. Cheryl and the team would like to say thank you to the people and customers who have helped Harmony Store get back up and trading in such a short time. OPENING HOURS MONDAY - FRIDAY, 9.30am - 5pm. SATURDAY, 10am - 3pm.

Mothers Daily with soy milk consists of apple and mango juice, frozen yoghurt, Flaxseed oil and all the supplements including Spirulina which is where it gets its fantastic green colour! Come and try our Purple haze with soy milk which includes blueberries, strawberry sorbet and frozen yoghurt. In Coffs Harbour you have to love the Big Banana with soy/milk, banana, honey and frozen yoghurt. Our Power smoothies are all made with added supplements to power you through your day. Power On with soy/milk, protein powder, frozen

strawberries, frozen banana and frozen yoghurt. If you are too busy to get breakfast try our Good Morning with soy/milk which is made up of muesli, energy blend, strawberries, frozen banana, honey, frozen yoghurt. Also available on the menu are: Berry smoothies, Dairy/Soy smoothies, Citrus smoothies, Tropical smoothies, Chocolate smoothies, New smoothies ... Our frozen yoghurt is low fat, fruit sourced locally wherever possible to support local business and frozen to make the ultimate smoothie. We have a variety of smoothies made on fresh squeezed juice and there is always an option of soy, low fat or full-cream milk. If none of the above suits then ask about our Milk bar style thick shakes, milk shakes, iced chocolate & iced coffee made on good quality ice-cream, delicious!

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RR Disabillity Services

Celebrating 30 years of operation in the local area, R&R Disability Services provide a full range of services to people with disabilities and their carers, enabling fuller life experiences. Their recent achievement of becoming finalists in two categories in the NSW Business Chamber of Commerce Awards is testament to their professionalism and commitment.

hey openly encourage a holistic approach to disability care by giving their clients self management skills, community participation, learning through real life experience and encouragement to find their passions and cross stereotypical boundaries in order to live an enriched and whole life. We find out more … Who is R&R? R&R is a locally grown organisation that has been on the ground for 30 years. We have been providing innovative flexible support to people with disabilities and their carers in Coffs Harbour for that period of time. Our main focus is to be able to provide experiences that enable fuller life experiences for both carers and the person with disabilities. It’s also about the rest of the family, the volunteers, staff and community at large. We believe that the broader community is made all the richer by having individuals with a disability as active citizens, and we openly encourage and promote local solutions for local people. What is the celebration about? As an organisation, we are here on the ground today because of the power of a few local families and individuals who came together because of an identified need for respite care. Starting as a purely voluntary service in 1984 and running for 2 years with a volunteer coordinator before any funding became available, the families involved worked hard and created Respite and Recreation, which is now celebrating 30 years in operation and recently rebadged as R&R Disability Services. Initially Respite & Recreation was an organisation with only a respite focus. As time has gone on and in particular over the last 7 years, we’ve broadened our focus, firstly by taking on day programs

a new level of involvement and self managethat foster skills development for individument that has been previously unavailable als. Day programs have allowed us to engage to people with disabilities and their families. highly qualified staff on a permanent basis, Choice is now a major driving component of which keeps a high level of care and support the services they are able to access. Our key skills within the organisation. The next phase difference is flexibility; we work with families to was to go into self managed day programs and provide as many options as possible. The supported living programs, including new reforms mean we can now domestic support, community take this to a whole other participation and everything level. We don’t just have in between. We are a preset programs that flexible, person centred We have people choose from; service that can now deliberately l na we work with them provide a broad tio crea maintained a re es, to pick what they range of individualic focus to our serv ly ng want to do across the ised support services, ro st because we we s an m hu as community spectrum, focusing on holistic at believe th e of ns se r lle fu then support them in life support in self a p develo overing sc di by s ve their choices. They may managed programs. el rs ou ionate decide, for example, We have kept the R&R what we are pass about.” that they just want some in our name because it occasional one to one supreminds us of our roots port to access their community, and also represents what we or they may want a variety of supdo well – building and maintainports and services, and we are able to ing Real Relationships. offer all of that. We currently service approximately 300 We offer traditional fully managed programs individuals and their families, with a paid or a range of self managed options, which are staff of 40 and 13 active volunteers. very exciting, as the family take on the role of What makes R&R different to other disabilplanner and co-ordinator and we work alongity service providers? side them to put a service on the ground while We’re here; we’re on the ground. We can make decisions on a person by person basis. We the carer or person with the disability is in the driver’s seat. have guidelines, but as a local organisation we don’t need to put people in queues and wait for Day trips and trips away ... We offer a huge variety of support, ranging upper levels of management in major cities to from one to one sessions for a couple of hours make decisions. We are able to hear a person’s a week, to day trips to local activities and areas, story and tailor a package for them on the spot. up to 10 days away. We have taken groups There have been some major reforms in away to Cairns, Tasmania, Sydney, the Gold disability funding lately. What do they Coast and Ayers Rock. Regular visits to local mean to R&R? attractions, services and areas are conducted on The new reforms are exciting, as they support

day trips. We are able to accommodate most levels of disabilities within these trips and make appropriate support planning, so individuals can choose this option if they wish. These are experiences that most people with disabilities would otherwise be unable to achieve and enhance their ability to achieve fuller life experiences. Day trips are a wonderful way for people with disabilities to interact and make friends with other people, communicate with the wider community, enhance their life experience and practice their skills development. We have deliberately maintained a recreational focus to our services, because we strongly believe that as humans we develop a fuller sense of ourselves by discovering what we are passionate about. More often than not these passions are developed or discovered through recreational activities and connections we make. We believe that facilitating the opportunity for individuals with disabilities to experience and participate in a range of meaningful leisure activities is very important in enabling fuller life experiences. Relaunch day – celebrating 30 years! To celebrate our 30 year anniversary and the rebadging of R&R, we’re going to have an afternoon celebration of festivities at the Community Village on Saturday, December 7, from 3pm. Gillian Helfgott will be there presenting a carers award named in her honour. We feel this is a very important connection, as Gillian has been a long term carer and life partner of David Helfgott, who has reached well beyond his own disabilities and boundaries to live an enriched life, at the same time enriching the lives of many others with his gifts and talents. Gillian has been an instrumental part of his journey, supporting him to achieve. We would love it if the broader community joins us for our celebrations. Thanks. coffs coast focus 65




R&R Disability Services in collaboration with Mid North Coast Community Care Options, Mid Coast Communities, Northcott and Coffs Harbour City Council along with a number of other community partners will be celebrating the International Day of People with Disabilities with a very special performance at the Jetty Theatre On December 7. he theme for the evening is ‘Inclusive Community’ and will showcase talent from various local performers and the star of the show, David Helfgott. We are very proud and excited to present the pianist who has stolen our hearts, to perform the music that captured his soul. The inspiration for the Academy Award winning movie, Shine, David Helfgott is one of Australia’s most prolific and treasured musicians. Almost 20 years on from the film that catapulted him onto the world stage, Helfgott continues to tour internationally to critical acclaim and enchant audiences worldwide with his passionate musical interpretations and triumphant personal story. David was born in Melbourne in 1947 and showed extraordinary musical talent

66 coffs coast focus.

from an early age. While studying at the Royal College of Music in London, where he was described by his teacher, Cyril Smith, as his most brilliant student in 25 years of teaching, he won a number of prestigious awards, including the Dannreuther Prize for Best Concerto Performance for his triumphant performance of Rachmaninov’s Third Piano Concerto. However, towards the end of his time in London, David faced increased emotional instability and mental excitability, compounded by the death in Perth of his mentor, writer Katherine Susannah Pritchard. A period of frequent hospitalisation followed during the 1970s, but by 1976 David had moved to a halfway house, where he stayed for six years. The greatest crisis for David had been the loss of his inner music, but he remembers the day the music came back: “The fog lifted, I could

Inclusive Communities E v e n t

hear again ... I survived”. David represents someone with a disability that through utilising his gifts has become highly regarded by the whole community and in fact, the global music world. He is an inspiration to us and to all people with disabilities and is a shining example of what can be achieved by thinking beyond the limitations of disability. Funds raised from the concert will go to Coffs Harbour Primary School in order to purchase a wheelchair accessible bus that will also be made available to the wider community. This wonderful project represents another local solution created by locals for locals and supports the Inclusive Community theme of the evening. The performance takes place at the Jetty Memorial Theatre on Saturday 7 December at 6.30pm. Tickets $35, available at the Jetty Theatre box office or www.

While studying at the Royal College of Music in London ... he was described by his teacher, Cyril Smith, as his most brilliant student in 25 years of teaching.”

Employment, training & assessment services Established 1991

‡ ‡ Looking for Work? Key Employment Services are funded to supply: Career Planning Resumé Building Education and Training opportunities Workplace Modifications Experienced Employment Consultants On-site Employment Support Generous Wage Subsidies Job Clubs

It’s a

FeRrvEiceE! S

Key Employment delivers on all these plus more! Work Development Orders (assistance in paying off state debt) Professional Employment Skills Profiling Rent it Keep it (Assistance with private home rentals) In-house Counsellors and Psychologist Specialist Jobseeker Marketing Team In-house Fully Accredited Education Programs for Specialist Client Groups (Indigenous, Refugees and Principal Carers) Groundbreaking Apprenticeship Program (KiKASS) Inspiring Work Preparation Program for Kids 16-21 (KAPOW)

Job in Jeopardy (JIJ) is a program that is designed to assist existing workers who are at risk of losing their employment due to the impacts of their disability. Some examples are: If you are having difficulties completing your work as a tiler due to a lower back injury, you may register with Key Employment as a Job in Jeopardy participant. (One of the many ways KEYcould assist you is through supplying workplace modifications to allow you to complete your work to a pre-injury standard and hence, to maintain your employment). If you are having difficulties at work due to mental illness, you can register with Key Employment as a Job in Jeopardy participant. This will allow KEY to assist with employer liaison, counselling services, GP and psychological assessments or life coaching courses etc. This program is designed to keep you in your current place of employment by ensuring that you are supported in the role.

Call Adam Smith

find us on facebook


E d u c a t i o n



T r a i n i n g

ETC's Summer of Learning The Coffs Coast looks set for a sizzling summer; are you ready to make the

Nortec - Creating Opportunities and Inspiring Futures

most of it? Our hospitality industry is gearing up for its busiest period and will be crying out for qualified people. If you’ve been dreaming about getting into hospitality, perhaps returning to work or entering the workforce for the first time, ETC can help you get the skills you need.

ETC’s Hospitality Trainer, Belinda Schroder, is ready to start training

This is also a great opportunity for people

NORTEC is a community-owned, forpurpose organisation which aims to create opportunities and inspire futures for our Northern NSW communities by investing in initiatives, sponsorships and community programs that encourage employment and economic growth in our region. NORTEC delivers a range of recruitment and training programs that assists jobseekers with vocational skills and career paths.

Recently named the best Small Training

already working in hospitality management

Provider in NSW, ETC is offering a series of

who don’t have a formal qualification but

short courses to get you job ready.

years of experience and would like to now

Our bar skills short course will provide you

have their experience nationally recognised.

with the skills required to get a job in this

ETC works with employers to give you real

exciting environment.

life work experience and only uses industry

Or perhaps you would prefer to learn how

experienced trainers that customise the

to make the perfect coffee or do room

training to suit your needs.

attending in a world-class resort.

If you want to take the heat out of looking

If management is more your style, ETC is

for work this summer, call ETC today on

Looking for work? NORTEC pride themselves on their excellence in customer service – they won’t treat you like a number and will provide access to computers, phones and other convenient job-search resources. Where eligible, NORTEC can also provide jobseekers with workrelated gear, training or any other support needed to get you into work.

offering Diploma of Management courses.

1800 007 400 or visit

As well as Jobs Services and a commercial

recruitment division, NORTEC is also contracted to deliver Disability Employment Services and our specialist consultants can liaise on jobseekers behalf with employers to assist them into work, providing long term, and ongoing support. Looking for staff? Whether you need one staff member or one hundred NORTEC will listen to your needs and provide timely and professional solutions for your human resourcing. At no cost to your business NORTEC can provide the right recruitment strategy for you plus up to date advice on all Government employment incentives. NORTEC offer a no-cost recruitment service as well as a commercial service that provides temporary, contract or permanent staffing. Local offices are located in Nambucca, Dorrigo, Bellingen, Coffs and Woolgoolga. For more information go to or call 1800 667 832.

Creating Opportunities. Inspiring Futures.

z z z z

No-fee Recruitment Services Commercial Recruiting (Temp, Contract or Perm) Vocational Skills Training Community Programs & Initiatives

Local offices in Nambucca, Dorrigo, Bellingen, Coffs Harbour & Woolgoolga and offices throughout Northern NSW and the Gold Coast QLD.

1800 667 832

68 coffs coast focus.

E d u c a t i o n


T r a i n i n g

FAST START WORKSHOP Are you planning to put your best foot forward in 2014? Etiquette + image + success

Map Training

Impress for Success is the School of Etiquette and Image training on the Coffs Coast, run by Gina Szary and her professional team. Impress for Success offers an Etiquette and Image program to assist students in personal presentation, self-development and self-confidence for social and business engagement in every day life.

Map Training is a Registered Training Organisation, which for over 21 years has been specialising in quality training for the construction and mining industries across the north coast. We have trained and upskilled around 18,000 people in the past 7 years to achieve their vocational goals, thereby strengthening the local economy.

Courses are suitable for girls and boys - juniors, teenagers and adults of all ages and stages in life.

Offering courses such as Traffic Control, Work Safely at Heights, Work near Overhead Powerlines, WHS Whitecard, Forklift, First Aid, Dogging and Elevating Work Platform, just to name a few, we can help you ensure your staff get the qualifications they need to work safely and to the required regulations.

Modules include: Image and Style, Beauty, Deportment and Modelling, Dining Etiquette, Business and Social Etiquette, Entertaining, Communication Skills, Body Image / Body Language, Customer Service, Public Speaking and Netiquette. Upon completion of each course students are presented with a Certificate. The course is the perfect gift for your grandchild, daughter, son, niece, nephew ... We offer personal tuition and regular programs; ideal for school leavers, formals or functions. We assist young adults in preparing for job interviews and job seeking. Gift Vouchers available. Like us on Facebook!

Map Training is a family company operated by Dominic and Cherie Hawke. With Dominic's extensive construction and business experience and Cherie's professional and courteous manner our company aspires to be a productive, efficient and friendly organisation. The team at MAP Training provides friendly staff and expert trainers and assessors and we look forward to providing exceptional service to your company and your clients. Mention this article for a discount off your first booking! MAP Training is also proud to support many charities both in our local community and worldwide. Our office hours are 9am-5pm Monday to Friday. We are conveniently located at Coffs Harbour near the jetty, so drop in and see us or give us a call on 6652 9946.

Join our international guest speaker Bob McCarthy for a fun ďŹ lled workshop. This Fast Start Workshop 3 will provide you with a platform to assist 2 your people to 1 maintain focus, performance GO! and productivity heading into 2014. Workshop to be held on: 10th December 2013 Venue: Norm Jordan Pavilion Coffs Harbour Showground Coffs Harbour NSW 2450 Cost & time: $35 - 8:15am for 8:30am start Session to conclude by 11:30am RSVP: Contact Marilyn Brien before Tuesday 26th November on 0418 693 914 or

RSVP Today! Creating exceptional results through people coffs coast focus 69

E d u c a t i o n


T r a i n i n g

Small Training

We’re here for working families.

Provider of the Year Award

Cottage News

Enterprise & Training Company Limited (ETC) is vying for the National Small Training Provider of the Year Award this month, to be announced in Perth on 22 November.

The real costs of child care. What’s really driving the fees up? Features of the sector to look at: Regulatory and Policy Change – There have been significant changes to the operational requirements within the industry and as a result of government policy shift to increase the quality of the care and a focus on Educational and Development outcomes for children in Child Care, a number of changes with the industry were mandated. The National Quality Framework (NQF) was implemented from 1 January 2012 and is the most significant change to the Child Care Industry since its inception. The introduction of the NQS has increased the level of skill and responsibility required to perform the work of a Child Care Educator and while this year saw significant Educator ratios increase for the under two’s, future similar increases are planned for the remaining ages in the upcoming years. From the 1st January 2014, there will be a mandatory minimum skills requirements for employees in the sector, which include the retention of a work team who hold formal qualifications of either a Certificate 111, diploma, or degree or be working towards one and depending on the number of children at a service, one or more University qualified Early Education Teacher’s in attendance. Changes to clients – The attributes of the children in care has changed over time. Employees have been required to expand their skills and provide care and development for children with special needs, from diverse cultural/ethnic and language backgrounds and deal with issues arising from shared parenting arrangements or family court or social service orders. These changes require further training and workshops to be attended, at a cost to Services.

Staff retention/Pay equity case in childcare – It has been extremely difficult to retain quality Educators in the sector because the pay does not correspond to the high level of skills and responsibility of the work. The work of employees in the sector is in an environment that is intense/noisy, requires dealing with human waste, physically and emotionally demanding and is likely to lead to higher levels of illness with extended periods of leave. The disruption to Services caused by high staff turnover has significant adverse monetary impact on a Service. The current wages and conditions do not reflect the changes to the value of the work within the industry and as a result there is an intention underway by the industry union to present a pay equity case to the Fair Work Commission. If the commission is minded to offer a wage increase, then employers will gladly love to flow this onto our incredible Educators, yet this once again will mean an increase in fees. Affordability, availability and quality are all valid issues for everyone concerned with in the industry when it comes to child care. Investing in quality education and care today, is the only way to ensure all our children are growing up in a stimulating and engaging environments, so they can become adults of tomorrow who make great choices and decisions that positively influence events in our world.


he not-for-profit, community orientated organisation won the NSW Small Training Provider of the Year Award in September.

“I would also like to thank the students who have chosen to undertake traineeships with us or have enrolled in one of our short courses.

ETC's CEO Michael Close said the award was fantastic recognition for the organi“We are ecstatic to win this award sation which trained close to but couldn’t have done it 1,500 students last year from without our local comtraining centres located munity getting behind in Coffs Harbour, Port us and using our d We are thrille Macquarie, Sydney and ed services.” is gn to be reco the Gold Coast. e th Ms Busby said what as the best in ning "To make a differsets ETC apart State for our trai e ence in people's lives from other training services and mor g lpin through training and importantly he providers is that it is se of skills development is change the cour committed to supa privilege," Mr Close pe ople’s lives .” porting the business said. community in the areas it "We are thrilled to be recoperates, by engaging with ognised as the best in the State industry, across all training for our training services and more packages and courses. importantly helping change the course of For example, ETC has just entered into a people's lives. partnership with the Aged Care industry to

“I would like to congratulate and thank our training staff for their efforts in enabling ETC to achieve this type of recognition.” ETC’s Acting National Training Manager Karen Busby acknowledged local communities for supporting ETC. “I would like to thank the general public, local businesses and industry for supporting ETC and undertaking our nationally accredited training courses in the areas of Community Services (Aged Care), Hospitality, Business, Re-

70 coffs coast focus.

tail, Sawmilling and Training and Assessment,” Ms Busby said.

deliver a pre-vocational program in Aged Care that will lead into traineeships for those who demonstrate they have the right attitude and work ethic. “The ultimate aim of this program is to offer job opportunities to successful trainees in the rapidly growing local Aged Care industry,” Ms Busby said. For further information about training with ETC visit or contact your nearest ETC office.

focustravel with Susie Boswell


with Dene Zahner, President of Tourism Coffs Coast.



denezahner Have you ever ridden a Segway, been Zorbing, tried Crab Racing or joined a full moon canoe tour? No, you answer?


e’re like kids in a cubby house, romping about investigating our accommodation for the next four days and nights our beachfront holiday cabin at Hawks Nest, an hour north of Newcastle. We fling open cupboards to check kitchen supplies, test beds for comfort and the shower for plentiful hot water, and assess the views and number of steps to the sand from our sheltered front veranda. We pronounce it perfect, outfitted with two bedrooms, generous cooking facilities, ceiling fans, air-con, TV/DVD and two-shadesof-grey dual roller blinds for full privacy as well as a discreet daytime outlook. Plenty of basics for tea/coffee, washing up, towels, linen, soap and toilet paper allow guests to settle in effortlessly. We’ve scored an end cabin in the row of four: jackpot! Time to investigate the waterfront. Is there a better location? We take a pathway from our cabin down to Jimmy’s Beach, a long, soft white sandy stretch on the sheltered shores of Port Stephens. The water’s clear and gentle on the bay, safe for swimming and snorkelling without buffeting by waves. The view’s wonderful, looking across to bustling Nelson Bay and other settlements on the southern arm of the port. Kids build sandcastles, teenagers fly kites, couples in their swimmers stroll by, fishermen cast a rod, and an old beachcomber with his metal detector vainly plumbs the shoreline, enjoying himself nonetheless. On the first of several occasions, we plunge in, enjoying the cool clean water. Everyone nods, smiles and goes on their way: it’s peaceful, private and soothing. On a couple of early evenings we go down to watch the dramatic sunset; the brilliant sun dives low on the horizon, seemingly casting a golden pathway across the water to our feet. Jimmy’s is on a markedly narrow-necked peninsula, its eastern edge on the ocean coastline. We can stroll past holiday homes to Bennett’s Beach but instead drive two minutes to the sealed car park and surf club there and wander down to a more conventional, big, patrolled surf beach where frolickers

are bodysurfing, board surfing, romping on jetskis further out and there’s even a few paddle boarders gently plying about. Forget Bali: we’ve travelled less than two hours from Port Macquarie to be immersed in an entirely different world - an ideal, relaxed destination for a quick getaway that minimises travel time, maximises leisure. Back at our cabin, we take in our surroundings. Jimmy’s is the southernmost of 23 casual coastal holiday camps stretching to the Queensland border managed by North Coast Holiday Parks (a NSW Crown Lands trust, ultimately under the control of our own Andrew Stoner). Many, like Jimmy’s, are “dog friendly”, where pets, on leash, are permitted on camping sites. Tiered behind our cabin and on a hilly rise above are neat rows of powered and unpowered grassy van and camping sites in a bushland setting, sheltered by trees. There’s a spiffing open-air camp kitchen, two shower-toilet blocks, BBQs, a big safe fire pit for roasting marshmallows or just gazing dreamily into the flames, and a children’s playground. And free WiFi, if you must. For a fun option, three new beach tents are set beside our cabin. Amazingly spacious, with ceiling fans, long galley kitchen and bathroom, on a raised timber floor, each boasts a veranda and outdoor setting. Wide, screened flaps zip up for privacy, of course; zip down for fresh bush air. Despite all its appointments, Jimmy’s has a marked air of being uncrowded: in our cabin, we’re oblivious to the camping ground behind. We found the park managers welcoming and efficient and, because of the enjoyable break, are set to try some of NCHP’s other spots. See Jimmy’s is two minutes’ stroll to Hawks Nest settlement and lovely nature-wildlife walks to and around Tea Gardens and heaps of waterborne activities, dining and touring options. That’s another story, to be continued.

ell, did you know that you could do all of the above (and loads more) right here on the Coffs Coast?


Forget jumping in the car and spending hours on the road or waiting around in airports, the Coffs Coast has plenty to offer those who want to take a break in their own backyard.

at Bonville, tobogganing at the Big Banana, swim with the dolphins at Dolphin Marine Magic or experience the thrill of Go Karting at Raleigh Raceway. For those of you who want to relax, spend the day exploring one of our vibrant villages such as Sawtell or Bellingen. Take the time to browse their boutiques and then kick back with a latte or indulge in the amazing culinary delights on offer. While there book yourself into one of the many day spas on offer, such as Alchemy in Bellingen who will heal your body, mind and soul.

As one of the most popular holiday destinations in NSW, the Coffs Coast has everything to offer from its stunning natural beauty, vibrant villages and unspoilt beaches to its Sometimes in our busy ancient rainforests and lives we forget how e If you’d like mor picturesque waterways. lucky we are to live information on Whether you’re looking in such an idyllic in your what’s on offer for an action-packed location. Holidaying en come own backyard th itor adventure or a at home not only to your local Vis Or to get in . romantic weekend saves you money, ntre Information Ce on things s away, we have ea but by staying local id e or m e som to www. er ov everything you could you’re also boosting ad he , do to u and check ever want and need in our local economy coffsco ’.” do our very own backyard. out ‘101 things to and that’s good news for everyone. How many locals have

experienced the Solitary Islands Coastal Walk? This 60km signposted walking route of stunning coastline from Red Rock to Sawtell recently won Gold at the North Coast Tourism Awards and is a world-class experience. If you haven’t visited recently, the Dorrigo Rainforest Centre has undergone major changes. The Skywalk overlooking the world heritage listed rainforest is a spectacular sight and their Canopy Café is open every day of the year from 9am to 4:30pm. Take the family and spend the day wandering through the pristine rainforest with several walking tracks taking you along and even right underneath spectacular waterfalls. If adventure is what you’re after try sky diving with Coffs Sky Divers, paintball with Elite 1

If you’d like more information on what’s on offer in your own backyard then come into your local Visitor Information Centre. Or to get some more ideas on things to do, head over to and check out ‘101 things to do’. About us: Tourism Coffs Coast is a not for profit organization that is committed to developing a vibrant and thriving tourism industry within the Coffs Coast to maximize the social and economic benefits for our community. This month we welcome on board new member ‘Tarraray Pet Retreat’ from Bonville. If you’d like to join Tourism Coffs Coast please contact us via: And remember, tourism is everybody’s business! coffs coast focus 71

Animal Lovers Feature





Boredom Busters Why is it important to keep your dog occupied when you go out? Just like humans, and specifically children, dogs get bored too when left alone. While some dogs cope well, many don’t and will express their loneliness and boredom as destructive or noisy behaviours.

Meet S arah Luxford from Pet Stock Coffs Harbour


ell us a bit about yourself ... My name is Sarah Luxford. I’ve worked closely with small and large animals my entire life and have a particular passion for pet nutrition. I’m a silver accredited Pet Nutrition Specialist, while the rest of the team here are also either silver or bronze. I am also a member of the state canine council, DogsNSW and am a registered breeder also, with a special 'spot' for Dalmatians.

have a sensitive stomach or skin. We carry breed specific foods, which are targeted for problem areas such as joint care, heart health or to help with a shiny coat. We also have 'sensitive' formulas for dogs who need a gentle food for their stomach, or who have itchy skin.

What are the long term benefits? Super premium foods have been around long enough now for us to have evidence that they work. Working in Difference between super the pet industry for a few years now, premium dog food and I’ve literally seen dogs go from supermarket dog food? unhappy, hairless and itchy Quality is the number to happy and with a full e one difference. Super shiny coat once they’ve m The sa d o fo f o ty ti premiums use high changed the diet. As quan , b ut quality ingredients, well as this though, may cost more ing use less 'filler' provided there are no you will be feedthe bag less, thereforer – not ingredients, other health issues, will last longeour dog and have years you can expect to to mention y ier and of research and have less vet visits will be health pick up development and for your pet to live to leaving less !” n behind their a longer and healthier w on the la products. I like to use life. the mantra, “the best But super premium food food for your dog is the food is quite expensive; is it really your dog does best on”, and we worth it? stock many super premium brands and will When you break it down, super premiums help you find the perfect fit for your dog. cost no more than supermarket quality How does this benefit your dog? food per serving. The same quantity of food Most people will notice that they feed less, may cost more, but you will be feeding pick up less waste and that their dog is less, therefore the bag will last longer – not generally more content. Many people don’t to mention your dog will be healthier and realise that 70% of a dog’s immune system leaving less to pick up on the lawn! is actually in the gastrointestinal tract, so by If you are hesitant to try a super premium, looking after that area with a good food, I’m happy to tell you that not only do all the you are actually going to improve your dog’s premiums have a palatability guarantee, but health as a whole. we also have a frequent buyer program on Many people also have dogs with specific most of our premiums for our Family Values needs, be that they are a certain breed, members, which is free to join.

72 coffs coast focus.

What can happen? The most common complaints we hear are barking, digging, escaping and destructive chewing. None of these behaviours are desirable and can result in neighbour complaints, injury or death. We will try our best to work with you to find the best solution for your specific problem. What are some ways to keep your dog occupied?

Dogs are highly intelligent creatures, and most of them are very food motivated. Purina have recently released a new line of Play Systems that combine both their motivation for food while making them work for it. There are several different systems, designed by Nina Ottoson so you can choose the toy that will work best for you. Any other tips to keep them occupied? The best thing to do is to mix it up, or once again your dog will get bored. Having a toy roster, and alternating between toys and long lasting treats can really help to keep your pooch happy! Feel free to pop in and chat to us though; we are happy to share our advice.

Animal L o v er s Fea t u r e


Paul Greene has a seemingly insatiable


appetite for all things music. Determined to make music and not hype, Paul Greene and


his band The Other Colours will be playing at The Seaview Tavern, Friday 8 November.

Paul Coffs Harbour Butterfly House One of Coffs Harbour's most amazing attractions is the award winning Coffs Harbour Butterfly House. When you enter the Butterfly House you will be almost instantly surrounded by hundreds of live Australian butterflies. You can share their world as they fly, court, mate, sip nectar or rest in the light showing off their fascinating colours and patterns. A butterfly may even mistake you for a flower and land on you. Knowledgeable guides are always on hand to answer any of your butterfly questions and to share the experience of the butterfly life-cycle with you – a scene that is constantly unfolding in the breeding area. The Butterfly House is one of only three fully enclosed, climate controlled butterfly houses in Australia and the only public display of live butterflies of its kind operating in New South Wales. It’s always summer at the Butterfly House! Local people are especially encouraged to share the 'butterfly experience'. To do this, free entry is provided for each local who brings an 'out of town' visitor. All that is required is proof of residency. (Conditions apply.) Don’t miss the fascinating gift shop, and the café with lovely homemade morning or afternoon teas and light lunches.

Get Close to Nature!

& The Other Colours

t the ripe old age of 12 in the school holidays, he was working in a Record Bar in his home town of Nowra on the South Coast, spending everything he made on whatever precious vinyl he could afford. On the weekends his mum was driving him to gigs to front a local covers band. He has been making up songs for as long as he can remember; however, it was much later that Greene came into his own as a songwriter. Zap to the present, and he is just about to release his 8th album through ABC Universal; the follow up to his ARIA nomination for best Blues and Roots album of 2012.

• Walk amongst 100’s of live Australian Butterflies • Get lost... in our Maze! • Souvenir & Gift Shop • Have lunch & yummy scones Open 9 - 4 Tues to Sun, 7 days in NSW school holidays COFFS HARBOUR

Butterfly House

5 Strouds Road Bonville Exit off Pacific Highway at TD18 (Lyons Rd) 9Kms south of Coffs Harbour p: 02 6653 4766 w:

It was an interesting path that led Paul to find his place in the world as the respected songwriter and a successful musician he is today. This path would see him tour the world by the age of 15 – not for music (although he always had his guitar close at hand) but to compete internationally in track and field. After devoting himself to his sport, Paul eventually represented Australia at the 1996 Olympic games in the 400 m and the 4 x 400 m relay. Greene took a Track and Field scholarship to the University of Southern California, where he immersed himself in the study of writing and making music. As well as working for the USC radio station, Paul performed in a

college band, 'Henry's Guests', that built a huge following in LA.

a way to do it better, rather than gloating about his success.

It was a conversation with Ben Harper in Guitar World on The Sunset Strip about a ring Greene wore with a diamond on the inside that inspired Harper's most massive international hit to date. Despite all this, Greene likes to keep a low profile.

With a focus on making music, not hype, Paul Greene and his band The Other Colours continue to improve like a fine wine. Paul and his band are proud to announce the release of their new single, Beautiful Delusion through ABC Music/Universal Music Australia. After devoting The single is lifted himself to his from the band’s tually sport, Paul even alia forthcoming tr represented Aus c album, to be pi m at the 1996 Oly d an m 0 released in 2014. 40 es in the

He remained staunchly independent until his collaboration gam with ABC in lay.” The single the 4 x 400 m re 2011, which Beautiful Delusion is Australia's cleverly twists lyrics largest and oldest and melodies that sit independent record gently yet starkly upon a label (and only then minimal groove and are then because things got too much to nonchalantly embellished with handle on his own). With a belief a saccharine orchestral chorus. It is in the power of community, Greene the classy songwriting and production has toured relentlessly and always we have come to expect from Greene, prided himself on keeping it real and with the evident infl uences of late '70s working at a grass roots level, trailblazing Pop nostalgia (i.e. Gerry Rafferty & The the way for other artists to follow. Motels). When you see Paul performing live, it is undeniable that 'there is a remarkably the plug! special spark about him' (Peter Fitzgerald – The Australian). He has been compared Paul Greene & the Other Colours by critics as one of the best emerging will be playing Friday 8 November, Songwriters this country has to offer, and 8pm at the Seaview Tavern. the likes of Neil Finn, Jack Johnson, and Phone 6654 1206. Paul Simon. Yet, he is always looking for

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Greenroom Gallery What’s new in Greenroom Gallery on Coffs Promenade? I think you’ll love Layer’d. Designed and made in Melbourne, Layer’d launched in 2011. Rani’s range, soft feminine basics, work perfectly with our other labels. Tops and slips, dresses and tunics, in navy, pewter and summer watermelon. Accessorise with cool coconut. Mullumbimby designers, made Fair Trade in the Philippines. Vibrant colours, fun designs, great prices and being very light make cool coconut a delight to wear. If you are as addicted to scarves as I am ... We have a good silk range. I love the hand dyed Habotai ‘rainbow’ scarves: soft, generous in size, and the colours are yummy. See ad below, for our November gift to you. If you love the natural feel of hemp or organic cotton, we have T-shirts and tunics and dresses, all made according to Fair Trade practices. Some of them are hand painted by me, Charlotte –, one of a kind indeed. If you need something natural in baby wear. Organic cotton basics, made in Australia and then individually painted by myself make for a lovely baby gift. If you like timeless comfort that flatters and makes you feel good? Then Greenroom may well become your boutique. We are friendly and give honest advice. We are passionate about helping you find your happy.



January 21 - February 19

May 22 - June 22

The ending of feeling suspended is near. You have some undigested emotions from your last cycle at work that may need some loving answers. When you have changed this inner conflict, nothing will be holding you back. Set new goals and give yourself permission to succeed. Citrine shatters negativity and attracts an abundance of luck.

PISCES. February 20 - March 20

You are going to experience itchy feet and a restlessness as your new cycle approaches. Setting fresh goals at that time will ensure a momentum that will benefit you enormously. Love will be your major influence in this next cycle. Loving life in general. Rose Quartz will amplify your happy feelings.

ARIES. March 21 - April 20

You may need to honour your boundaries. Don’t be afraid to say no to the things that leave you feeling uncomfortable, and yes to those things exciting you. You have new social influences to look forward to, so enjoy putting on your gypsy shoes and have fun. Turquoise is great for boosting confidence.

CANCER. June 23 - July 23 Ju

You are currently being given the opportunity to learn about yourself through your connection with another person. If you use each other as mirrors and work on your fears to shatter them, nothing will hold your connection back from exploring new heights. Rose Quartz, the ‘crystal of love’, can be carried in a pocket.

LEO. July 24 - August 23

You are likely to be adventuring with new foundations in life, so be aware of insecurities playing with you. A new dwelling or work changes can be anticipated. Keep a light heart and set some new goals, so you can easily access your opportunities as they appear. Carnelian is great for embracing change.



April 21 - May 21

August 24 - September 23 A

Love yourself enough to stop sabotaging your successes. If you know that you deserve the best, nothing will be a challenge. Give yourself permission to succeed before trying new ventures, and know when is a good time to be silent. Some fresh goals would be favourable. Selenite helps us reach our full potential.

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Love is likely to be the strongest influence in your reality at this time. Embrace it making newfound friends and enjoy your social calendar. Set some fresh goals, as your luck is picking up also. Career changes can be anticipated as well. Ruby shatters any fear of the unknown.

Professional responsibilities need to be left at work, and not taken home. This is causing your seriousness. Bring your silly self back and prank or play more. You are naturally able to be very light hearted, but at present you’re vulnerable with serious energy. Clear quartz lightens our energy; carry some.

LIBRA. September 24 - October 23

You are learning how strong and independent you already are and what little you need from others. Identify what feelings you may think others can give you, wake that feeling up on your own and breathe it through every cell to strengthen it. Ruby leaves us feeling connected to our strength and independence.

SCORPIO. October 24 - November 22

Set some fresh goals and then wait for your surprise. The universe has an element of intrigue in store for you, and to access it all you need to do is listen to your own inner voice. This is the energy centre you will be guided from. Amethyst is great for following guidance.

SAGITTARIUS. November 23 - December 21

You may be finding a new depth of love in your relationship or finding a new love if you’re single. You can anticipate a solid connection for clear, open communication and complete truth. You will enjoy how this relationship leaves you feeling about yourself. Sugilite will help nurture love fearlessly.

CAPRICORN. December 22 - January 20

You need to set some new goals but by being aware of your motive, you will speed the delivery time up. So sit quietly and reflect on different areas in life and wish for new influences, making sure your fears are not your motive but your passions are guiding you. Aquamarine is efficient at releasing fears and opening new beginnings.

focus on legal.


Disputes and their resolution If you have ever been involved in a dispute of the kind that can end up in court, you will know how stressful the process can be. Quite often, this stress is enhanced because the person on the other side of the dispute is a long-time friend, business associate, neighbour, supplier or even a family member.


hilst it can sometimes be very tempting to bury your head in the sand when things go wrong and hope that the problem will go away, it is true to say that a stitch in time saves nine. There are important time limits which apply to commencing court proceedings to protect your interests. Depending on the type of claim, these range from 21 days to 6 years. Accordingly, it is important that you consult your lawyer as soon as you become aware that you have a problem, particularly where court documents are served on you. If you are ever involved in a dispute, it is essential that you have complete faith in the competence of your lawyers. This means not just their knowledge of the law, but also their ability to quickly ascertain what the real commercial issues are and to maintain regular communication with you in everyday language, rather than legal gobbledegook. Apart from personal injury cases and family law disputes (which are a whole subject in themselves) at Fishburn Watson O’Brien we regularly deal with the following types of disputes: • Contract Disputes; • Partnership and Shareholder Disputes; • Family Business Disputes; • Debt Recovery and Insolvency; • Disputes over Wills; • Disputes with Neighbours • Building Disputes; • Property and Lease Disputes; and • Planning Law Disputes. Needless to say, litigation through the courts can be very time consuming and expensive. At Fishburn Watson O’Brien we strive to

resolve disputes efficiently and commercially. Often, this means negotiating or taking part in mediation or some other alternative dispute resolution process before court proceedings are commenced. Obviously, this is not always possible, and sometimes the first thing you might know about a matter is when a Statement of Claim is served on you and you are required to defend yourself.

Create a uniquely you space with Vast Interior’s re-fashioned found originals, reclaimed or salvaged tables and sustainable timber collections. ections ctions.

There are some types of disputes that require mediation to take place before court proceedings can be commenced, such as disputes in relation to retail leases. Other areas, such as some Will disputes, require a mediation to take place after proceedings have been commenced, but before the matter can proceed to a hearing before a judge.

2 3

There are various State Court and Tribunals that deal with disputes such as the Local Court, the District Court, the Supreme Court, the Consumer Trader & Tenancy Tribunal and the Administrative Decisions Tribunal. Some disputes must be determined in a Commonwealth Court, such as the Federal Court or the Federal Circuit Court.


In all of these Courts and Tribunals, it is possible to conduct a mediation, or to have some other form of alternative dispute resolution process, at any time after the proceedings are commenced and before a hearing date. At Fishburn Watson O’Brien we have accredited specialists in a wide variety of areas of the law, including commercial litigation and personal injury law. If you find yourself becoming embroiled in any of the above types of disputes or want some preliminary advice as to your rights or liabilities, please feel free to contact Stephen Campbell on 6650 7000.


1. Peacock 1 k Chair $999 2. Hand Cut Glass Goblet 2 for $35 & Hand Cut Glass Tumbler 2 for $30 3. Be Enlightened Triple Scented Candle and Diffuser $39.95 ea 4. Wing Back Armchair $899 5. Cowhide Ottoman $159

Coffs Harbour Store 153 Orlando Street Coffs Harbour NSW 2450

Find us NOW on facebook Vast Interior Coffs Harbour

Hours Mon-Fri: 9am - 5pm Sat: 9am - 4pm Sun: 10am - 2pm

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Synchronicity Farm

Josh Allen reminds you of a welldisciplined puppy. Boundless energy, feverishly working away at that important bone, unabashedly friendly, turning deep pools of eyes to you, bewildered not everyone sees the world as he does.

just want to make it easy for people to buy locally-grown, organic fruit and vegetables and inspire them to live a more sustainable life,” Josh Allen said. While his deadline for his Synchronicity Farm to achieve this is ticking away day-by-day, he is holding onto the dream.

A young family and promises to his wife meant Josh did not altogether abandon corporate life when they moved to the valley themselves. His day job is a regional transaction banking specialist with NAB in Coffs Harbour, helping business owners to maximise cash flow through social media payments and technical innovations.

Five years ago, Josh abandoned his former city life as a venture capitalist, in-flight advertiser and publishing salesman for a tree change in Nana Glen. Taking gradual steps, he and wife Tomoko first completed studies in permaculture from the sub-culture gurus Bill Mollison and Geoff Lawton.

Since moving to Nana Glen, he and Tomoko first planted a permaculture forest, to live off the produce of their own land, and then a market garden to share the bounty with others. A community pizza oven and an aquaculture pond are nearing completion, all while raising three young children: Jasper, Akira and newborn Coco.

“Mum told us about the farm next-door-but-one to her at Nana Glen with good soil and river frontage, and we bought it,” Josh Allen said. In pursuing an ecologically-sustainable dream, he could do worse than follow his mother’s lead. Adrienne Langman, his mother and now-neighbour, is the author of Choosing Eden, a book describing the creation of Eden Forest Permaculture Sanctuary and dangers presented by the peak oil crisis. “Mum is amazing. She left the city long before us and together with her husband, Larry Langman, they have inspired us to make an enormous life change with our family,” Josh said. “Both she and Larry have been generous in sharing their enormous knowledge and passion for sustainable living with the Orara Valley community, which has made them and us so welcome.”

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“We over-engineered the poultry housing a little and could have afforded to build a commercial kitchen instead,” Josh said, grimacing as he gestures towards an elaborate hexagonal building with separated runs for turkeys, ducks, guinea fowl, chickens, bantams, allowing for rotational free-ranging. Completing the livestock on Synchronicity Farm are a handful of sheep, an ‘orgy’ of guinea pigs and some cattle on agistment. Josh found time to harvest crops, collect neighbours’ surplus and spend two long days selling fresh produce at Nana Glen General Store and Harbourside Markets each weekend. Synchronicity Farm market stall has grown from a table of heirloom, organic vegetables into one of the largest fresh produce market stalls in the district,


I costed what we would need to convert a large farm shed into a professional greengrocers shop with a large cool room and launched a crowd-funding appeal on the pozible website.”

thanks to a strong network of Orara Valley farmers and a loyal client base. “My customers are constantly asking me, how can I buy this sort of produce the rest of the week,” he said. “Lots told me they were willing to drive to the farm, but we normally pick up the produce from the farmers the night before the markets, as we don’t have a cool room.” “I started thinking, what if we had a farm-gate store and also offered online ordering and deliveries to gyms or health food stores in town a couple of times a week. Would this make it easier for my customers to buy locally grown produce and start a food hub to learn about organic farming?

e Josh found tim s, op to harvest cr ’ rs collect neighbou d surplus and spen ng lli se ys da two long Nana fresh produce at and e or Glen G eneral St ts ke ar M Harbourside .” nd ke each wee

“I costed what we would need to convert a large farm shed into a professional greengrocers shop with a large cool room and launched a crowdfunding appeal on the Pozible website.” All Pozible projects are based on pledges of support honoured if the $30,000 target is met by the deadline of October 24. While the gap between pledges and target has wounded his puppy passions, Josh plans to recruit all supporters and offer to honour his promised rewards in return for their continued commitment. Rewards for crowd-funding investors vary from T-shirts to fresh fruit and vegetables, most of greater value than the original investment and repaid when Synchronicity Farm opens the doors on the planned farm-gate store in early 2014.

d Community support has both humbled and inspired him. “Within days of the crowd-funding launch, a Grafton TAFE teacher had contacted me, offering to set building the cool room as an assessment task for students if I could supply the materials, which is incredible. “An angel from our community in Nana Glen delivered a home-cooked meal one night to my family, and I became inspired to start up ‘long table lunches’ for people on low incomes, using farm produce.”

Another neighbour has loaned a refrigerated truck for six months, further proof the community is ready for Josh’s idealist puppy dreams of a gourmet food hub and educational facility in Nana Glen. “We will build this through community support from people who share our passions for sustainable food, and we are determined to help growers large and small to be recognised for the food they produce.” The plug: Visit to pledge your support or telephone Josh Allen on 0411 846 000.

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focusbusiness. with the Sawtell Chamber of Commerce

Fiction and Fact Children have to live an equal time with each parent - FICTION FACT - Parents generally have EQUAL shared parental responsibility for their children. That does not mean they should spend EQUAL time with them. It means they should consult with each other and make a real effort to make joint decisions about major issues. There are times when a child spending equal time with each parent is an appropriate arrangement, but it is not compulsory. It must be considered by a court after certain criteria has been considered, but every case is determined by ‘the best interest of the children’. The ages of the children, how practical it is, and the children’s wishes can be relevant factors. Children can choose who they live with after age 12 – FICTION FACT - Children’s wishes can be taken into account when decisions are being made about who they live with. How much ‘weight’ the child’s wishes are given depends on a lot of factors. There is no particular age at which children are given input into a major decision as to where they should live. Their age, maturity, where siblings live, and how suitably each parent or carer can look after the child are all considered. The primary carer can always move away from where the other parent (carer) lives – FICTION FACT - There are many reasons why one parent will want to move away from where the other parent lives – studying, employment opportunities, family support, new partner employment. Making a parent stay where they don’t want to, where they are worse off, no family support etc. can effect a parent’s happiness and may affect their parenting. There are times when a parent is permitted to move away. The essential thing to consider is how the children will be able to spend some reasonable time with the other parent. This may mean increased travel costs, less time during school terms and maybe more holiday time with one parent.

clive greenway.

A parent who pays child support is entitled to spend time with the children - FICTION FACT - Child support and spending time with the child(ren) are completely separate issues. There are plenty of parents who pay child support and don’t see their children and plenty of parents who pay no child support and spend lots of time with their children. One has nothing to do with the other, as far as what is ‘in the best interests of the children’. Property that is brought into a relationship stays with the person who owned it – FICTION Property that is owned by one person at the beginning of a relationship is considered a contribution of that person. It may not remain with that person after a property settlement. If I put $100,000 into the relationship, I will get that back and more – FICTION FACT - Assets can increase in value or reduce over time. It is the value at the time the settlement is finalised that is considered. There are other factors that can increase or reduce a person’s entitlement at the time of settlement. A house in my name means that I own it, and nobody can change that – FICTION FACT - Any asset bought during a relationship like a house, or saved money in the bank, is actually an asset of the relationship. It does not matter whose name it is in. If I sell off the assets to my friends/ family/ anybody for less than they are worth, I can keep my partner from getting what they are really entitled to – FICTION FACT - If assets are sold off cheaper than they are actually worth, the person who sold them can be made liable for the difference between the sale price and the real value, so the only person that loses is the person who sold things cheap and the other person will get more of the other assets.

Greetings to all the FOCUS readers from the businesses and traders in Sawtell. Well, here we are in the second last month of the year, with Christmas just around the corner. How quickly the year has passed and what significant changes we have experienced. The most significant this year is, of course, the change of government and the promises and forecasts of a healthier economy.


eports on consumer We expect to see this trend continue, with confidence suggest a slight tourist numbers already up at this time of the dip in October, but it remains year and obvious increases expected during at a three year high following the Christmas/January holiday period. Whilst the post election bounce. consumer confidence is key to good trading, This increase in financial self assurance and proactive business promotion is essential. consumer spending needs to continue for The Sawtell Chamber of Commerce our economy to recover fully, and this is continues to work tirelessly to promote the predominantly determined by our state of village via constant strategic advertising mind. Around thirty or so years ago, a great campaigns and local events. Australian sporting victory changed the This summer we are very proud to host the mindset of the Australian people from ‘we’re ‘Sawtell Summer Sessions’ every second not sure’ to ‘we can do anything’. The Thursday of the month. The dates for America’s Cup victory succeeded these events are November 14, in changing attitudes December 12, January 9, nationally, and from that February 13 and March es day on our country Confidence com s, 13. First Avenue will be ce from many sour moved forward. closed from 4.30pm

day this might be

and to Confidence comes to 8pm and feature wering of linked to the lo w political from many sources, local buskers, ne interest rates, a d a clarity and today this musicians and an party in charge or y lic po might be linked entertainers under ic on econom e of nc ge er em l ua to the lowering the iconic fig trees. the grad s out of ie om on ec as se of interest rates, a over The atmosphere will recession. ” new political party be family friendly and in charge and a clarity you can dine alfresco at on economic policy or the one of the many restaurants gradual emergence of overseas or browse the eclectic mix of economies out of recession. These shops in the cool of the evening. factors alone will have a flow through Sawtell is equally as beautiful during the effect to all sectors, including the retail evening as it is during the day, so come and sector. visit us during our Summer Sessions. We I believe that consumer confidence will return and maintaining a considered and patient approach to the future will be the best way forward. The businesses in Sawtell have witnessed a change in consumer certainty, particularly during this spring season. Visitor numbers in the September/October holidays were high, with accommodation providers at capacity and businesses reporting above average trading.

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take pride in our village, in its reputation, on the variety and quality of the goods and services that we have on offer and our focus to achieve a superior visitor and customer experience. The Sawtell Chamber of Commerce is run by a committed group of volunteers, and all support is encouraged and welcomed. More information can always be found on our website at www.

Crowe Horwath Principals Rob Caldwell, Peter Nevell and Natalie Power


Whk becomes Crowe Horwath On 31 July 2013 over 100 offices across Australia and New Zealand changed their name from WHK to Crowe Horwath, to consolidate the accounting and financial advisory firm’s dual brands.

here are you from, EJ? I grew up in country NSW, two little towns close to each other called Parkes and Forbes. You might be more familiar to Parkes; it is home to ‘ The Dish’. I spent a long time in Sydney, but have moved to the Coffs Coast, from Dubbo.


When and why did you come to town? I’ve been here now for about 12 weeks, arriving here to take on the role of taming Kel on 2CS FM’s brekky show. What’s your day job? Kel’s taming, a tough job – but hey, someone has to do it … How long have you been in the broadcasting game? My first paying job was at Radio 2PK back in 1994, but I had dabbled around in radio as a school boy. Growing up in Parkes, NSW, one of my best friend’s dad was the manager of the local station. As kids we used to go in and pretend to be jocks.

venerable at the best of times, just like you and me ... some aren’t, but that’s another story. So in a nutshell, I really enjoy meeting and chatting to people; we are in a ‘people’ industry. And, Dancing with Coffs Coast Stars? What dance are you doing? I am attempting Swing. Kirsty and Rob are my instructors and they’re great – very patient. We have struggled to get a lot of time on the floor, but I have all the confidence that they will have me hopping all over the place; they really know their stuff. They have recently come home from a big national dance comp with a swag of medals, so I am in good hands.


When I left school I wanted to become a Policeman and nearly did, but radio called and the rest, as they say is ... you know the line. Was it a gruelling climb to the top? (Laughs.) I’ll let you know when and if I get there! What do you love most about your job? Well, you know I just love getting up early in the morning ... said no one ever. I guess it really comes down to the great people that I get to meet. That can be anyone from the people that listen to someone famous. It’s really humbling at times to see the backside of the entertainment world, to realise that some of the most famous people are the same as the people you meet in the street, some are

Rob Caldwell, Principal, says becoming Crowe Horwath has many advantages. “The change equips us with the right resources so we can better help our clients achieve the best outcomes for their businesses. As we operate in an increasingly global marketplace, the Crowe Horwath international network delivers opportunities for our clients, and also our people will benefit from secondments and support from overseas experts.” Rob emphasises that nothing else has changed. “We have the same people and the same relationships with our clients and our communities. We’re the largest employer of accountants and financial advisors in regional Australia and at a time when some businesses are exiting country areas around Australia, we’re

reversing the trend. We’re investing in regional areas and retaining locally trained professionals for the benefit of clients,” said Rob. Rob says the firm is committed to the local community. “We put a lot back into the community. We believe it is important to support initiatives that keep our community strong and vital. From a client perspective, we are still proudly local and firmly believe that the personal touch and commercial and pragmatic solutions are what matter.” About Crowe Horwath Crowe Horwath Australasia is the largest provider of practical accounting, audit, tax, business and financial advice to individuals and small and medium businesses from a comprehensive network of over 100 offices. Crowe Horwath is part of a global accounting network that delivers high quality audit, tax and advisory services in over 100 countries. We are the relationship that you can count on – large enough to offer a range of expertise and skills – and small enough to provide the personal touch.

How is your fundraising and training coming along? Fundraising has been a little slow; I am way behind at this point, but plan to finish hard – watch this space!

Who has been the most memorable person you’ve ever had in your studio? Actually in the studio without a doubt was Delta Goodrem. She is gorgeous, both to look at and to chat to – a lovely open person. Overall though, I would say President Bush ... just kidding; as if! I have interviewed quite a few over the years; most have been good to talk to, but one sticks out. It will be a surprise, because it was to me – Jason Donovan. He was really quite cool, friendly and open. We spoke as if we had known each other for years; in the end he had me convinced that we did know each other. So much so, I followed him around for weeks ... until the incident of course, but that’s another story for another time! Thanks EJ. coffs coast focus 79

Coffs Coast


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designer living KITCHEN W I T H


The Design Process The process of buying a new kitchen may seem daunting to those brave folks thinking about it. After all, it’s a major surgery to the home. That’s why I have, over the years, developed a smooth, hassle-free process whereby you will feel that you have been listened to, received relevant design input, including advice on colours and finishes. With unique and cutting-edge design software, our combined ideas come to life with a virtual walk-around your new kitchen. By giving you a number of pricing options for various finishes, you are able to make informed decisions based on your needs. Kitchen Trends Trends of course come and go, while classic staples such as satin polyurethane 'Shaker' doors leading into full 'French Provincial' will always impress. Flat panel polyurethane high gloss doors giving a sleek, upmarket feel that has been very popular over the last fifteen years provide a seamless, ‘no edge’ appearance. Solid timber doors have always had a place in kitchens, with the natural rich lustre and a range of stunning Australian timbers available. Having said that, it’s quite unusual to see full timber kitchens these days.


Timber veneers and lookalikes are holding their own and are still widely used to great effect in commercial applications; however, it's not as widely used in kitchens as it was a few years ago … lamiwood doors are and have been for years the most popular finish, with greater and more interesting varieties coming onto the market, including the new semi and full gloss lamiwoods. With great flexibility and endless design options, as well as a favourable pricing point, lamiwoods will rule into the future. Bench tops have evolved over recent years from mostly laminate, then to natural granite, solid timber, Corian and now predominantly manmade or ‘engineered’ stone. As this has become more popular, the pricing has become reachable for most new kitchen buyers and it adds considerable value to the home. Engineered stone is less porous, a lot stronger than real granite and 97% quartz. Having said that, real granite has an amazing depth and uniqueness to it. Marble can be used to great effect as splash backs and special features. Not practical as a bench top as such, due to its porosity. There has been in recent years, huge leaps in lighting technology for kitchens, with the

KITCHENS advent of LEDs and low voltage lighting. Now, more than ever before, we are able to ‘light-up’ our work surfaces as well as create amazing atmospheres at night that will turn a working kitchen into the entertainment centre of a home. There are now lighting solutions for every aspect, including under cabinet, internal cabinet, under bench and kick board lighting. Due to the low power draw, LEDs can be utilised for longer periods, without the dreaded power bill woes. Cabinet hardware technology is turning our kitchen spaces into ergonomic master pieces. With inventive slide out mechanisms that literally bring everything out to you, the ‘dead corner’ is becoming a thing of the past. Soft-close drawers and doors are standard now on most kitchens. Advanced lift and sliding doors as opposed to hinged for overhead cabinets are taking hold in Europe. Sliding doors can be used to great effect by simply sliding to reveal an alternate finish, colour and feel. With great design, imagination and attention to detail, the kitchen becomes the centre of your living space, where you entertain your family and friends and is something that you’ll be proud of for many years to come.

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designer living


TWO BIRDS DESIGN ARMSTRONG ARCHITECTS Two Birds Design is a highly motivated and creative interior design studio run by two experienced and respected local designers – Kylie Mackay and Kristie Peel. With 25 years’ combined experience in the design industry, Kylie and Kristie have a common passion for creating original, individual interiors that stand the test of time. Two Birds Design works closely with clients, architects and builders and pride themselves on interpreting aspirations resulting in creative, practical and innovative spaces for residential, commercial and hospitality projects. Two Birds believe that good design is not about the magnitude of the budget, rather the ideas behind the concept and the attention to detail in executing it. Two Birds Design offers a diverse range of affordable design services, from hourly rate verbal consultations through to complete interior design packages. We deliver professional, well-documented solutions and aim to exceed expectations and add value to a project. We go beyond being just another interior designer; we are specialists in our field and love what we do. We welcome you to contact us on Ph: 6652 9154 to discuss your project and for all new clients to book a FREE 1⁄2 hour consultation in studio or visit our website to view our recent projects.

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Armstrong Architects is a young and vibrant architecture firm on the Coffs Coast. We offer both commercial and residential services and focus on the delivery of truly exceptional, unique design solutions while embracing client expectations.


At Vast Interior we specialise in culturally inspired, eco-friendly, hand-crafted home furniture. We have a large range of exclusively designed timber furniture that is constructed using traditional woodworking techniques, such as mortise and tenon joints, to maintain the strength and durability of our products.

We have a passion for sustainable and eco-friendly design and incorporate this in every aspect of our work. Sarah is a Registered Architect and member of the Australian Institute of Architects. She grew up on the North Coast of NSW and after working in Sydney, London and Edinburgh, established herself back in Coffs Harbour in 2005.

Come in and be captivated by the beautifully crafted solid timber designs, made by hand, eye and heart exclusively for Vast. Our product range consists of dining, living, bedroom and patio furniture offering an eclectic mix of culturally inspired designs for the home. The collections capture a world of colour, heritage and quality craftsmanship and are sourced or designed in India, Indonesia and China.

Sarah has won design awards for various residential projects in the area over the past few years. Armstrong Architect’s recent work in the commercial field has also gained praise, with the completion of the following projects:

Vast Interior has always been committed to protecting the environment, and the choice of timbers reflects this. Recycled timbers are used where possible and also plantation and salvaged timbers form the brand’s signature collections.

Retail Fit-out - Seasons at Coffs Central Dental Fit-out - Brad Pearce Dental Commercial Renovation - WHK Finance

At Vast we are happy to sit and listen to our customers to determine what will best suit your needs, and we can help advise on colour and style as well as on layout, furniture requirements, art works and accessories.

The design of an exciting new multi-storey medical/residential building in Woolgoolga is also underway, along with a new eye clinic on Rose Ave. With the unique collaboration of Architecture, Interior Design, Graphic Design and Landscape Architecture, we offer a holistic approach to design on the Coffs Coast.

Exclusive and well made furniture designs in your home, restaurant, office or rental can help create the perfect place to work, rest and play. Visit the Vast Interior today on Orlando Street to see the wide range that we have on offer.

designer living


NICHE DESIGN & BUILD Niche Design & Build is a new name on the local building scene. With 15 years’ experience, founder Nathan Whitlock and his partner, Shelley Brauer, have combined their extensive knowledge in the areas of building and design to produce a business which shares a passion for creating unique and functional homes at an affordable price. Niche’s new display home is a showcase of the team’s quality workmanship, attention to detail, and ability to craft a home, which uniquely caters to the needs of each individual client. The design is holistic, environmentally aware and steps outside of the box – this is modern architecture with an organic and natural edge. Niche uses materials which emphasise natural beauty, functionality and sustainability with a balance of locally sourced materials and those

INTEGRITY NEW HOMES sourced abroad. Nathan says, “We have really enjoyed establishing business relationships with other local tradesmen and suppliers and look forward to continuing to work together in the future.” Niche Design & Build will be launching their new name along with their new display home at Emerald Beach in December 2013. This is a home which is sure to inspire all those building and renovating, so keep an eye out for opening dates.

Integrity New Homes, award winning

Adelaide, Canberra, Lockyer Valley and

new home builder, provides affordable,

surrounding areas.

livable housing solutions throughout Australia,

The Integrity Group is a multi-faceted

including Coffs Harbour, Woolgoolga,

property entity with a diverse range of

Grafton, Ballina, Port Macquarie, Forster,

subsidiary companies involved in the design

Tamworth, Gunnedah, Narrabri, Kingscliff,

and construction on flat and sloping land of:

Murwillumbah, Tweed Heads, Gold Coast,

new residential homes, units, townhouses

Brisbane, Springfield, Sunshine Coast, Mackay,

and medium density projects; residential and

Airlie Beach, Cannonvale, Bowen, Gladstone,

commercial renovations; commercial building

Hunter Valley, Thornton, Newcastle, Geraldton,

projects; and land development.

SALES | Glenda Simpson ...... 0417 460 849 Michael Worthing .... 0408 233 142




Changing my world

coffs coast focus 83

with Chris Hines from Unrealestate


Evaluating the Offer for Your Home

real People work tirelessly to generate interest in a home they are trying to sell. Once they get an offer, however, they often are not sure how to evaluate it.

Michael Lockman, GM of The Big Banana, introduces a brand new attraction ... and the ice rink looks to be here to stay.

laser tag


ell us about the latest attraction at the Big Banana? We have just opened a state-of-the-art laser tag arena in the former ‘Future Culture Centre’. The site is themed like a space ship from Star Wars and has some amazing props.

520 m², making it one of the biggest arenas in the country! Is this game only for kids? No, not at all. Many adults are addicted to the game, including many of my senior staff members!

What are the session times? There are no We open from What are the rules? session times. We run 10am until late How do you play? games constantly, s and during weekend First you step into so you can drop in en holidays, and op te on the Briefing Room for a mission at your la from noon until of to discover what e leisure. We open weekdays outsid your mission is. Next s.” from 10am until school holiday is the armoury, where late during weekends you strap on your Gen7 and holidays, and open Supernova Battlesuit vest from noon until late on and phaser. Then it is off weekdays outside of school into the arena, dimly lit with fog holidays. swirling and lighting effects – here you How is the ice rink travelling? The get lost in the futuristic world of laser tag, Ice Rink has been going a lot better and will and it’s not only your opponents that you remain open for the foreseeable future, but it have to worry about! In-field Targets, Warbots still needs a lot of support from the community and Generator Uber Targets that can detonate if it is going to stay open long-term. The cost at any time; you will have to keep a sharp of operating the site is exorbitant, but if we lookout! have a constant flow of visitors, we can cover How big is the playing area? The overall these costs. facility is 800 m², and the arena alone is over The Big Banana — 6652 4335.

84 coffs coast focus.


ou have read every book under the sun. You have read more internet articles than you can imagine. You have appointed your real estate agent, you have cleaned up your home, made repairs, had open houses and inspections, had numerous discussions with your agent. At this point, you feel like you are an expert in the process. Suddenly, you get an offer on the property. Now what?

the sale, but try to be objective and coherent when making the decision. Yes, it has been a loyal lamp, but really now! … After this, you need to evaluate any additional costs associated with the offer. The buyer may want allowances for painting and so on. It is usually fairly easy to bypass your emotions on this one, but you need to make some basic financial calculations. Take the offered price and subtract all costs for the transactions. One you have the net revenue figure, compare it to the bottom line number you decided on when you first decided to sell. This will tell you if it is an offer you should accept.

The first thing to do is relax. Do not make the mistake of rushing to evaluate it. An offer is just that – an offer. It has contingencies and all kinds of little quarks in it. Although you have lived in the home for a lengthy period of the time, you need to It will be below s ap realise you are number, perh t A . er now in a business shockingly low ay feel transaction. Once this point, you m the up ck pi to you have caught the urge e agent your breath, it is phone and tell th piece a r to give the buye time to consider ” d. of your min the offer.

The first issue is always the offered purchase price. The price will seldom be what you are asking for in the listing. It will be below the number, perhaps shockingly lower. At this point, you may feel the urge to pick up the phone and tell the agent to give the buyer a piece of your mind. Don’t! This is a business transaction. The buyer is merely throwing out a bit of bait to see if you are going to bite. If you do, they get a great deal. If you do not, they will evaluate any counter offer you make. If you do not counter, they can always submit a higher offer. Remember, this is a business transaction, not an affront to your pride! A second issue concerns items in the home the buyer may want included in the sell. I have seen brawls break out over a lamp that would make a biker blush. Maybe that lamp is an heirloom that you can’t part with, but it probably is not. Only you can decide how valuable it is and whether it is worth losing

Homeowners often get so focused on the selling process, that they are caught off guard when an offer actually rolls in. Stick to your guns on your bottom line, and you should be fine.

One of the most important things to focus on when considering an offer is, ‘the goal of the goal’.

What that simply means is that the goal of the transaction is not purely just to sell your home. The actual reason you are selling or ‘the goal or the goal’ is what selling your home allows you to do. That could be upsize, downsize, move for work, leave the area, a myriad of reasons. The main thing to remember though, is what is the ‘actual’ motivating factor for selling. It’s important not to let pride and emotions get in the way, but to sit back and consider all of the factors. I have seen many a vendor say no to an early offer, only to be wishing months down the track that they had accepted it at the time. I suppose the main point that I am trying to get across is, don’t lose sight of the ‘goal of the goal’; in other words, does that particular offer allow you to move on and do what you want to do.

focusinterview. photo credit: Tom Hearne

After building over 20,000 homes worldwide, G.J. Gardner Homes has built a reputation as the new home builder you can trust. There is a brand new team at GJ Gardner Homes Grafton. New business owners, father and son duo John and Micah, are the builders that head this progressive new team.

G.J. Gardner Homes G r a f t o n


ow long has the business been under new management? Who makes up the team? G.J. Gardner Homes Grafton has been under new management since Aug 1 this year. My father, John, and I are the builders, with my wife in the accounts department. We also have a team of experts in the sales room, Kevin Lynch and Chris Shute guiding our clients on the design, inclusions and the features that create uniquely customised homes. Shay Whitney is our admin and colour co-ordinator. She walks our clients through the entire colour selection process, assisting in selecting colour combinations and finishes, providing a service that simplifies and reduces stress on the home owner. Last but not least is our construction supervisor, Stawle Hegge. He ensures all our jobs are completed on time and as per our clients’ needs. Our combined team goal is to reduce the stress in building, service our clients with the care and detail that sets us apart as a local family owned business that doesn’t just have a great product, but service that truly shines. What are the current property trends in Clarence Valley? Things are looking great. We have good land that is being released from small residential blocks at Lawrence to larger residential lots in Grafton and a semi rural lot subdivision in Yamba. So with plenty of land available and more to be released, buyers have a great choice, with a lot of the blocks already being sold off the plan. We also have flat block buyers from the north and south that are moving in on great value investments for tree/sea changes. The Clarence Valley has been ear tagged

as a future growth area. The current trends have clearly displayed that the secret is out – affordable land prices make the building of a new home a more attractive proposition …

costs, and that is what sets us apart. Additionally, we have an exciting new range of home designs that are innovative, modern and progressive.

What is the G.J. Gardner process? From the What developments are ripe pickings in the first time you come into the office, we have an region? At the moment if you are looking for experienced consultant to assist every need of our something high end, there is a development clients, from the building design to block selection to at Yamba that comprises a small selecting the finishes, colours and features of subdivision of large blocks. They the home. We provide an all inclusive are all over an acre in size, so quote, we step you through enough to have a horse or a each aspect of the build and few pets and still be close then we maintain that close to the beach! relationship right through the ty en pl So with e bl la build process, with regular ai av nd There is also a great of la ed, as le re site meets and constant be to e or subdivision at Junction and m t ea gr a updates of the progress ve ha rs Hill, with large buye lot of the a ith w and projections of the , ce oi ch residential blocks ady being re al ks construction. oc bl around the 900 m²

mark. They have a great outlook and it’s also a growth area for Grafton. Maclean has a subdivision: high-set homes close to town, the river and still only 10 minutes from the beach.

sold off the plan

Why should one consider building a G.J. Gardner Home? At G.J. Gardner Homes, Clarence Valley we are not project builders – we build for clients who WANT to be involved in the design to customise THEIR home to THEIR lifestyle. We take the stress and pressure out of building; the quality of our homes is of paramount importance not just to our clients, but to us and all our trades. Our quotes are extensive and thorough, and we only do a fixed price contract. We have no add on costs, site


What are the top things to consider when building a house? Cheap land may not mean a cheap build. Research the building requirements; sloping sites add dollars to construction. Compare what is included and the quality of the inclusions when getting quotes. Don’t be fooled by gimmicks; there is no such thing as a free lunch – you will pay for it somewhere! Do you have access to the builder at all times, not just an employee, and most important, never assume anything; get it in writing. G.J. GARDNER HOMES GRAFTON Micah Middelbosch, 41 Fitzroy St, Grafton. Phone 6642 8711 coffs coast focus 85

Est 1984

Faircloth & Reynolds are a Coffs Harbour based company specialising in refrigeration , airconditioning and catering equipment. The company is owned and operated by the 2 x founding families and employ in excess of 150 people. With offices in Coffs Harbour (head office), Port Macquarie, Armidale, Sydney, Ballina and now Darwin, we can offer our services throughout metropolitan and regional Australia.

Serving the Coffs Coast Community and beyond since 1984 ow did the Faircloth and Reynolds story begin? Both Peter and I gained our trade qualification from a locally run company. In 1984 we proposed to join forces, and from that moment Faircloth and Reynolds Pty Ltd was born. How long have you been living in the Coffs Community? Our family moved to the Coffs area in 1971. What do you bring to the partnership as the Reynolds side? My role is to oversee the design and engineering of our commercial and industrial projects for refrigeration and air-conditioning products on new and existing projects. I am also involved in the concept of product development, energy consumption etc. and evaluation of new products for our customer base – projects such as shopping centres, supermarkets, food processors, horticultural fruit and products for primary producers.


Both Peter and I gained our trade qualification from a locally

“run company. In 1984, we proposed to join forces, and from that moment Faircloth and Reynolds Pty Ltd was born.”

What part of the business are you most proud of? The effort and commitment of our dedicated team at F&R have made it the company it is today. We continually compete on the national market against much larger companies. As a family operated regional based business, we can offer many services that larger companies cannot. The growth in our company is also due to the company’s commitment to employ and train apprentices. Many of these now are in our management team, so as a regional business we can offer our staff a future well beyond a trade. What have been the biggest changes you have seen over the last 30 years? The big changes in our business is refrigerants and electronics or IT. Refrigerants and equipment are forever changing to meet

international standards and requirements – with this we are continually training our staff on new products and developments. Electronics: electronics used in the equipment has grown exponentially, from hard wired items to circuit boards. Thermostats are now minicomputers. Manufacturers now also go through multiple model redesign changes each year. Continual training of staff is ongoing. The Faircloth and Reynolds story is a family based business. Have the original values and goals remained with the growth? We started by giving our customers value for money, being honest in all our dealings and going out of our way to service their needs whenever they were required – these values have not changed. What do you see in the future for Faircloth and Reynolds? Our industry is significantly influenced by the concern for energy consumption and the effects our equipment has on the environment. Faircloth and Reynolds will continue to work with all clients and statuary bodies to achieve the required results using our design and development dept and new technology. The diversification of our company and our approach to new technology continues to promote our locally manufactured products – we have completed projects in Port Hedland, Alice Springs NT, Katherine NT, Derby WA, Broome WA, Darwin, Cairns, Emerald QLD, Mt Isa, Hervey Bay, Brisbane, Bourke, Sydney, Jindabyne, Canberra, Bega, Melbourne, Wangaratta, Echuca, Mildura, Mt Gambier, Lae – PNG , Nandi – Fiji. Thanks David.

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Serving the Coffs Coast Community and beyond since 1984

In October 1984 after working with Dave Reynolds for the previous 4 years, we teamed up to form the company as it is today, Faircloth and Reynolds P/L and almost 30 years on we are still here, with many changes in that time.”

Refrigeration and Air Conditioning, operating out of the back of a 1975 model Ford Falcon panel van. In October 1984 after working with Dave Reynolds for the previous 4 years, we teamed up to form the company as it is today, Faircloth and Reynolds P/L and almost 30 years on we are still here, with many changes in that time. How long have you been living in the Coffs Community? I have lived locally here since 1973, and attended school at St Augustine’s Primary School and Orara High School. I class myself as a local resident, even though being born a couple of hours north in Ballina.


88 coffs coast focus.

How did the Faircloth and Reynolds story begin? I started in the industry back when I was 16 years of age as an apprentice refrigeration mechanic with a local refrigeration firm. After the completion of my apprenticeship in 1983, I worked for the local firm for a period of time and after a travelling holiday, I started working for myself under the name of Peter Faircloth

What do you bring to the partnership as the Faircloth side? A hard-earned knowledge of the air- conditioning, refrigeration and catering equipment industry. People skills, with an amicable, approachable attitude. What part of the business are you most proud of? Staff, our diversification within our staff and their ability to produce great customer satisfaction. Staff retention; I have various employees who have been

Serving the Coffs Coast Community and beyond since 1984

here for over 20 years. That’s a long time in this day and age. What have been the biggest changes you have seen over the last 30 years? Thirty years is a long time, and in that time there have been many changes within the business. Growth, from Dave and I back in 1984, to staff in excess of 150 people. We’re one of the biggest privately owned airconditioning and refrigeration companies on the East Coast of Australia. Communications: back in 1984 there were no mobile phones. In 1986 we had audible pages telling me to ring a customer. Communication is such an important part of any business these days. From one service vehicle to a fleet of over 100 vehicles. The Faircloth and Reynolds story is a family based business. Have the original values and goals remained with the growth? When Dave and I started, we acknowledged back then there was a need for strong customer service, competitive pricing with excellent value for money, and we also strive to design and achieve advancements in all facets of the business. What do you see in the future for Faircloth and Reynolds? Faircloth and Reynolds is currently investing in the expansion of our Hurley Drive manufacturing facility, which serves our other branches in Sydney, Darwin, Armidale, Port Macquarie, Ballina, and not forgetting all external sites throughout Australia. Thanks Peter.


Communications: back in 1984 there were no mobile phones. In 1986 we had audible pages telling me to ring a customer. Communication is such an important part of any business these days.”

The new Golf GTI has just arrived. Often copied. Never equalled. The latest generation of the definitive hot hatch has just arrived. The new Golf GTI combines the class-leading features of the Golf with decades of performance ingenuity and driving pleasure. Boasting a powerful 2.0 litre turbocharged TSI engine, 18” Austin alloys, Discover Media Satellite Navigation, advanced safety systems including Extended Electronic Differential Lock (XDL) plus that unmistakable GTI styling, it’s little wonder why the Golf GTI is often copied – but never equalled. Test drive one today at Geoff King Volkswagen.

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Geoff King Volkswagen 6 Tolhurst Place, Coffs Harbour MD1000 Tel. 02 6659 1000

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Serving the Coffs Coast Community and beyond since 1984

Pretty much if you can think of it, in the food and beverage, catering and broader associated support service industries, primary production and processing fields, we sell, install, service or make it.”

Michael Hewitt

ready to go, when you are. We stock Australia’s and the world’s leading brands, with strong relationships and support from the manufacturers, meaning we can supply you with what you want, when you want it and at the right price. Add to this the confidence that we specify, install, provide warranty support, service and repair on what we sell; you know our support doesn’t end with the sale.


I know Faircloth and Reynolds are known for their airconditioning, but tell us about the large catering section and equipment you sell and install. The Catering Equipment and Food and Beverage Design and Project side of the business is, in some ways, one of our best kept secrets to some. Although our extensive and long term client base, stretching back nearly three decades, know the confidence and commitment Faircloth and Reynolds provides as a sales, installation, service and project construction provider and partner. We boast a well-stocked showroom and warehouse, with a broad range of equipment on display and in stock, which is

Also for that added peace of mind, we stock a massive range of appliance parts and components in-house, to get you up and running again, when you need it most. Add to this, our Stainless Steel Design, Fabrication and Project Services department, which is integral to our Catering and Project Services Division. From a repair, modification, splash back, bench, exhaust canopy, kitchen, bar, custom fridge cabinet, if you can think of it, we can design, develop and make it right the first time and at a competitive price to suit your budget. With an obligation free consultation and quote, in house or at your site, we can make your idea into a reality. The catering, food and beverage and broader associated support service industries are some of the hardest and most stressful environments in which to own, manage, work and run. ‘Confidence’ in the site’s equipment and design in which you and your staff work, depend and spend so much time in and around is a must. That’s why it is so important to us to support

Waldorf 800 Series. Enough said. The creative possibilities are endless with the Waldorf 800 series. More power, more equipment and more options mean more flexibility to have your kitchen exactly the way you want it.

The name behind the brands. Free Phone1800 023 953


90 coffs coast focus.

Serving the Coffs Coast Community and beyond since 1984

those who serve others. Advice is cheap; to get it wrong can be expensive! Pretty much if you can think of it, in the food and beverage, catering and broader associated support service industries, primary production and processing fields, we sell, install, service or make it. From a milkshake maker, combination oven, cool room, exhaust canopy, to a full design and construct project for a café, pub, club or aged care facility, we can help, making us your one stop shop.

sell and service as the industry benchmarks, and we are proud of these brands and/or long and lasting associations. We do still custom manufacture a lot of items where a specific size or concept is required. If you can think of it, we can make it. It’s not always the cheapest option but is in many cases the most cost effective, where very specific tolerances, dimensions or formats are required, such as on pub, club and health care projects and sites.

What type of businesses would be interested in your equipment and services? Well, not just business ... anyone really, from a domestic client upgrading a BBQ area, building a new home and would like more robust cooking and exhaust facilities, benching or an architectural feature, we can help. This of course, extends through to our business, commercial and project clients. From a kiosk, school canteen, corner store, café, restaurant, health or aged care provider, central production facility, primary producer or major processor and distributor. Anyone with an interest or engaged in any facet of the hospitality or food service and support industry, we have something for you.

With benching, servery counters, fixtures, shelving, refrigeration, cold rooms, kitchen exhaust and other stainless steel fixtures, 99% is still made in-house at our Hurley Drive premises.

Are you the biggest distributor on the coast ... do you make this equipment or just distribute? I think we are a good size, but not too big that our customers are just a number. We are, however, large enough to command excellent price structures and levels of service from our manufacturers and suppliers to stay competitive, even in comparison to metro and web based dealers on the same products and service.

Open day – 9am to 5 pm, 7 November; • Cooking with Rational, Garland & Frymaster.

Customers expect and recognise the brands that we

Can people view the equipment on site? They certainly can. We have a well-stocked showroom and warehouse at our 12 Hurley Drive home and premises, with anything from a food service pan, display fridge, coffee machine or combination oven ready to go today and if we don’t have it in stock, we will get it in and get it to you, in the quickest time possible.

the plug!

• Food Preparation with Robot Coupe & Vitamix. • Small equipment demos from Roband Australia. • Coffee Equipment demonstrations and tasting from Boema Australia. Sample some of the great food, products and specials in house.

Behind every great menu...

Contact Faircloth & Reynolds by phone 1300 136 306 or visit

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Serving the Coffs Coast Community and beyond since 1984

Who makes up your electrical team, and what are their roles? Faircloth and Reynolds’ electrical division currently provides work for approximately 23 electricians full-time and use several electrical contractors’ companies part-time.

Bill Harrison

We look after all facets of the electrical portion of a refrigeration or air conditioning project, starting with pricing then to design, refrigeration and air-conditioning and on to the installation. We have personnel who design and draw up the details required, order and do stock control, build and test switch boards and work on the various sites with the installation of all the electric electrical equipment. Do you have ha on the job training in these roles? Yes, we do on the job training for the different skills and knowledge required for a ventilation and HVAC installation. On the job training is critical to keep a high standard and a consistent workmanship throughout an installation.


What is a typical day for your electricians? Installation of cable supports, running of cables, fitting and wiring of motors, and air-conditioning systems and their related controls. Do your electricians travel to jobs? Most of our site installation electricians travel away to various sites, interstate and nationally.

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Serving the Coffs Coast Community and beyond since 1984


Our commercial air-conditioning solutions are perfect for shopping centres, hotels, office buildings, medical centres ...”

What is Commercial Air, and who accesses these services? The commercial requirements for air-conditioning units are wide and varied and require detailed assessment of the site and its application before a custom solution can be established. A well defined commercial air-conditioning system will provide a high level of performance, reliability and temperature control for the client for many years to come.

There are many stories of poor quality fitouts through price cutting or unqualified recommendations, which are now costing owners and property managers excessive maintenance fees for upkeep or premature replacement. Our commercial air-conditioning solutions are perfect for shopping centres, hotels, office buildings, medical centres and any other type of commercial building or retail outlet.

At Faircloth and Reynolds we have our own design team, consisting of mechanical engineers and draftsmen. They provide a complete design with the appropriate documentation to ensure our clients receive the best possible solution for their needs.

We'll work closely with our clients to ensure they get the best solution for their premises. We will choose the right method of air-conditioning in accordance with the Australian Standards and Building Code of Australia (BCA). Faircloth and Reynolds are

specialists in air quality assessments, installations, testing, maintenance and repairs – so once you invest in an air-conditioning solution from us, you can be assured of the best service throughout the system's lifetime. What projects have you been involved in? We have just started on the new Coffs Harbour Justice Centre and have also just completed the Aldi Toormina and Coffs Central projects. Other local projects Faircloth and Reynolds have been involved with over the past few years are Coffs Harbour Specialist Medical Centre, Toormina Gardens Upgrade, Coffs Harbour Base Hospital, Dan Murphy's, plus many more commercial projects through out Australia. Do many companies in the area utilise

your services? A variety of customers utilise the services of Faircloth and Reynolds, which include the major supermarket chains, medical facilities, shopping centres and retail outlets, along with local office buildings. What makes Faircloth and Reynolds different from your competitors? One outstanding attribute we have is we’re a complete one stop shop. A client can walk into our showroom and receive a complete air-conditioning design from our in-house design division and all the necessary components ranging from sheet metal duct work through to electrical switchboards, which are all manufactured in our Coffs Harbour factory. Our own installation and commissioning teams will ensure all is correct once the project is complete. Ongoing maintenance is carried out by our service division.

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Serving the Coffs Coast Community and beyond since 1984 Serving the Coffs Coast Community and beyond since 1984


In October 1984 after working with Dave Reynolds for the previous 4 years we teamed up to form the company as it is today Faircloth and Reynolds P/L and almost 30 years on we are still here with many changes in that time.�

work with our top end local builders like Brian Hopwood homes, Hutchby & Watson and Blay Building & design etc. from the design stage of your house to incorporate the air-conditioning systems; that way we can hide all the associated services and it gives greater flexibility of choice in your type of air-conditioning system, creating a much neater and professional finish to your new home. As part of our domestic air service, we provide an in home quotation incorporating a professional heat load calculation to select the correct size system for your home.


94 coffs coast focus.

What do you provide in the domestic air department? We aim to provide prompt, friendly, professional service to our customers. We only supply and install top quality brands which we are the service and warranty agents for; that way our domestic customers can purchase an AC for their home with peace of mind knowing we will service and maintain the air-conditioner for the life of the system. We

Can people buy direct and also have them installed by you? No, as we are the Warranty Service Agents for our brands, we only offer a complete supply and install package. Do you have a variety of well known brands? We are very spoilt in this regard; we have the top 3 air-conditioning brands in Australia at our disposal, with Daikin, Mitsubishi Electric and Fujitsu. These brands are well known and sought after for quality and performance, so having the full

Serving the Coffs Coast Community and beyond since 1984


Ken Miller Dan Evans ba backing of these suppliers not only makes the sale easy an and affordable, but the after sales service, availability of parts and warranties are an easy choice when bu buying an air-conditioning system for your home. W What do people not know about air-conditioning an and its benefits? Most people don’t know it’s one of th most energy efficient ways of heating your home. the Do you find air-conditioning is a must here on the M North Coast? Yes it is. Most office and business Mid sp spaces are air-conditioned nowadays, so the last thing

most people want to do is leave work for the day to go home and be hot, sweaty and uncomfortable (some may choose to stay at work longer!) Not too long ago, air-conditioning in your car was an option you ticked if you could afford it, but now you wouldn’t buy the car it if it didn’t have it. That’s getting to be the same with air-conditioning for your home, and it’s common knowledge air-conditioning adds value to your home according to real estate agents.

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Serving the Coffs Coast Community and beyond since 1984


W What are the two main workshops on tthe grounds at Faircloth and Reynolds? FFactory 1 houses the stainless steel and g general fabrication section. Factories 2 and 3 h house the duct manufacturing and insulation ssections. W What is the Duct Shop, and what d does that area produce? The Duct Shop ((factories 2 and 3) manufacture and supply aall the ductwork and associated fittings for aall of our installation projects. TThe sheetmetal arrives in 2 tonne coils, w which is cut to length on a coil line and tthen placed on a computer controlled plazma cutting table, where the pieces for

From our Team to yours, congratulations on your wonderful achievement.

Proudly Supporting Faircloth & Reynolds Visit the Team at Tradelink Coffs Harbour, and see how they can help you grow your business.


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To Grafton




Showroom Hours: Monday - Friday: 8.30am - 5.00pm Saturday: 8.00am - 12.00pm


Branch Hours: Monday - Friday: 6.30am - 5.00pm Saturday: 8.00am - 12.00pm


28 Marcia St Coffs Harbour

Shell Servo

the ductwork and fittings are cut out and then assembled. If it is to be insulated, it is sent to factory 3, where a computer controlled cutting table cuts the insulation to the required size and the insulation is then added internally or externally to the ductwork as required. These computer controlled machines also allow us to minimise waste – all scrap metal is picked up weekly by a local scrap metal merchant. The Duct Shop also houses a spiral ductmaking machine that can manufacture round duct from 100 mm diameter to 1390 mm diameter in lengths up to 6 metres.

Serving the Coffs Coast Community and beyond since 1984


One of Faircloth and Reynolds' main strengths lie in the fact that we are very diverse and self sufficient.”

The Duct Shop also supplies ductwork and fittings to our many customers. What is the Steel Shop, and what does that produce? The Stainless Steel Shop (Factory1) manufactures, supplies and installs a full range of custom made stainless steel items, including exhaust hoods, benching, counters, cabinets, underbench fridges and bars for the hotel and club industry. Its general fabrication section builds up, in house, most of the main plant for our major commercial air conditioning installation projects, which are then sent to site – these completed units can be as large as 3 m x 5 m x 3 m high, which then travel as a wide load to their destination.

This section also manufactures from scratch all the switchboard cabinets used by our electrical department for the install projects. One of Faircloth and Reynolds' main strengths lie in the fact that we are very diverse and self sufficient. Does your team have various levels of skills? Of course there are various levels of skills within our team, and these can depend on the area they work in, trade qualifications and previous experience, but also due to the diverse and broad range of activities Faircloth and Reynolds cover. Our team's skill level, we believe, are broader than 'the norm'.



From one Australian owned company to another, congratulations!

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Sales 1300 NHP NHP

The North Coasts' Biggest Range of New & Quality Used European Vehicles. State of the art Servicing and Highly Qualified Technicians. Cnr Pacific Highway & Halls Road Coffs Harbour, NSW, 2450 Phone. 02 6656 8700 Email. Web. NFOCUSFAIRCLOTHADV

NHP is proud to be a supplier of industrial and automation products to Faircloth and Reynolds.

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Serving the Coffs Coast Community and beyond since 1984



Our commitment to continually employing apprentices in a skills shortage area has helped our company to grow, with many of those apprentices still with us today.�


How many staff do you have at Faircloth and Reynolds? Faircloth and Reynolds have a staff of 150. We also employ sub contractors on various sites.

in a skills shortage area has helped our company to grow, with many of those apprentices still with us today.

Do you have many in apprenticeships and traineeships? Faircloth and Reynolds currently have approx. 30 apprentices employed at various stages of their apprenticeship.

Being a very diverse company, our apprentices finish their apprenticeship with a broad range of experience, equipping them well for the future. They can also further their studies in the Design and Project Management areas of the business.

F&R have been employing apprentices for many, many years and are proud to be in the position to be able to employ (and keep in the local area) up to ten apprentices every year. Our commitment to continually employing apprentices

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F&R also employ mature age apprentices, allowing persons with experience in the industry to gain their trade qualifications. What areas do they train in? Our apprentices are

Serving the Coffs Coast Community and beyond since 1984

trained in three trades: electrical, refrigeration/ air conditioning and sheetmetal. They gain their experience both in house and at our various jobs on site. All our apprentices attend TAFE for the first three years (their fourth year is all on the job training) in ‘block release’ fashion, where they attend for two weeks at a time, four times a year. This TAFE setup allows us to much better manage our staff needs on the various sites. Do you believe in ongoing training for your staff? Ongoing training is definitely necessary, especially with the rate technological advancement we see across all areas. This training can be short ‘one off’ courses supplied by our catering equipment suppliers, through to design and engineering courses through uni. We also have in-house training for our service department. How many offices do you have? Our head office is here in Coffs (paradise) at 12 Hurley Drive. We also have branch offices in Armidale, Port Macquarie, Ballina and Sydney, plus our sister company, Faircloth Reynolds & McCall in Darwin NT. Do you have staff that travel in their roles, and what do they do? As a lot of our major jobs are outside the Coffs area and as far away as WA, many of our staff travel. As an example, we currently have jobs in Sydney, where we are supplying and installing commercial air-conditioning into major supermarkets, and

this involves our staff from the three trades (sheetmetal, electrical and refrigeration) to attend. When the installation is finished, we then have a commissioning team that attends the site to programme and start the plant up for handover to the client. Our project managers also attend the site at various times to manage and monitor the progress of the job. What is the best feedback you hear from your staff? The quality of our work compared to other companies on our various work sites and the fact that our staff enjoy working for Faircloth and Reynolds.

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Serving the Coffs Coast Community and beyond since 1984

At Faircloth and Reynolds we are proud to be associated with various community based events held throughout the year, such as Coffs Harbour Running Festival, St Augustine’s Charity Golf Day, Coffs Harbour Deep Sea Fishing Classic, BCU Coffs Harbour Triathlon, Tour De Rocks Charity Bike Ride, along with many other school and charity based events.”

Faircloth and Reynolds are known for their community involvement. What particular projects have they been a part of and are most proud of? David and Peter support the community in many ways (without fanfare), donating to many organisations, supplying mobile coolrooms for charity events and have (with their suppliers’ help) supplied and installed a freezer room at no cost to the Sherwood Cliffs Centre at Glenreagh, amongst others. At Faircloth and Reynolds we are proud to be associated with various community based events held throughout the year, such as Coffs Harbour Running Festival, St Augustine’s Charity Golf Day, Coffs Harbour Deep Sea Fishing Classic, BCU Coffs Harbour Triathlon, Tour De Rocks Charity Bike Ride, along with many other school and charity based events. We are also proud sponsors of the following clubs: Coffs Harbour Triathlon Club, Marine Rescue Coffs


Being part of the Coffs Harbour community is extremely important to us, as most of the staff are part of the community and we believe in supporting our staff in what they do outside of their work with the company. Along with other organisations, we have the community’s best interests at heart. Are you happy when you know that you have trained so many people in the various areas and provided employment and upskilling to locals? Employing many local people over the years has helped Faircloth and Reynolds become the success

Peter is a member of Coffs Harbour Rotary Club and is currently on the board of Directors as Club Service.”

Harbour, Coffs Comets, Coffs Harbour Motor Cycle Club, Coffs Harbour Rugby Union. We know that Peter is very involved in the Coffs Harbour Rotary. Tell us more ... Peter is a member of Coffs Harbour Rotary Club and is currently on the board of Directors as Club Service. Do you believe that it is important to be part of the Coffs community? Yes, F&R believe it is important to be part of the community in many ways, in-

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cluding buying all supplies wherever possible locally, even for out of town jobs. After all, it is a two way street and if we support the local community, they in turn will support F&R. Over the years F&R have purchased many new vehicles, all of them locally.

it is today, whether they are apprentices, trainees, mature age apprentices or mature aged staff to be trained up in our various departments. David and Peter have always had a commitment to provide stable ongoing employment for their staff, to the extent when work has been scarce in the past, they have provided ‘in-house’ work e.g. maintenance etc. to keep them employed.

Serving the Coffs Coast Community and beyond since 1984


F&R Design & Engineering Services are responsible for the complete engineering design and drafting for our refrigeration, air conditioning and ventilation projects. Starting with the raw architectural design, we calculate the cooling and heating needs of the building and then select and design equipment to suit the building design and energy requirements of our client.


This division employs mechanical engineers, draftsmen, and project managers, who co-ordinate their designs with architects, builders and associated services engineers.�

F&R Design & Engineering have developed a highly energy efficient air conditioning system now used in most supermarkets throughout Australia F&R designed projects can be found Australia wide, in Papua New Guinea, New Zealand and Fiji and are all a result of the hard work from our Coffs Coast team.

CONGRATULATIONS TO CONGRATULATIONS TO FAIRCLOTH & REYNOLDS ON FAIRCLOTH & REYNOLDS 5($&+,1*<($56 Reece Coffs Harbour South proudly support Faircloth and Reynolds

BOC Gas & Gear is a proud supplier of industrial gases, welding supplies and safety products to Faircloth & Reynolds. 7RÄźQGRXWPRUHFDOOYLVLW\RXU QHDUHVW*DV *HDUVWRUHRUERFFRPDX

Reece Coffs Harbour South 12 Isles Drive, 02 6651 9444


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Serving the Coffs Coast Community and beyond since 1984


What is the store department? The store supplies hardware, tools and ancillary products and services to facilitate the installation of projects on our various install sites and the ordering and receipt of parts and equipment to expedite the completion of jobs in the service department. Who makes up your team in stores? We have a purchasing officer and two storemen. g What are their main jobs? Purchasing and organising goods and services for install and service departments. Liaising and acquiring quotes for major job requirements. Arranging freight to site and coordinating crane lifts for oversize units and large installations. Researching the most cost efficient prices from various suppliers to maximise company sustainability and provide smooth and timely supply of deliveries to job sites.

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Liaising and acquiring quotes for major job requirements. Arranging freight to site and co-ordinating crane lifts for oversize units and large installations.â&#x20AC;?

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Coffs Coast Focus i38  
Coffs Coast Focus i38  

Issue 38 of the Coffs Coast Focus